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Video Visitation

Video visitation is a great way to connect with your loved one over the internet, without having to worry about unpredictable crowds and overly busy visitation hours.

Visits can be scheduled and paid for in advance, allowing you to visit with inmates at times that are convenient for you.

We offer two types of Video Visitation services:

At-Home Video Visits

These video visits can be conducted at home on your PC computer, laptop or mobile device (Android).

Save travel expenses, time, long lines and parking fees with at-home video visits.

Ease stress on children who can now communicate without visiting the facility in person.

On-site Video Visits

On-site video visits are conducted at visitation stations at the facility.

With these visits, you are still required to travel to the facility.

Through our easy-to-use website, you can schedule, register, and pay for (if applicable) the visit in advance. Then, conduct the visit in real-time over the internet.

Please note: These services can vary by facility and are not available at all locations.

How It Works

• Check to see if your inmate’s facility offers video visitation.
• If video visitation is offered at the facility, go to www.gtlvisitme.com . Register yourself and all visitors participating in the visitations.
• Select the facility where your loved one is located.
• Search for your inmate, and add them.
• Click “Schedule” to begin the scheduling process.
• You will see the cost associated with your visit at the time of scheduling. Enter your credit card or debit card information to complete the scheduling process. You will receive a confirmation email and receipt for your visit.
• For at-home video visits : sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
• For on-site video visits: arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. Each facility has its own rules for on-site visits. Please review rules prior to arrival.

For additional helpful information and a list of useful questions about visitation, scheduling, and facility policies, view our v isitation FAQs .

What It Costs

Visitation costs vary by correctional facility and visitation duration.

Different types of visits may have different costs or no cost at all.

All costs associated with visits are clearly displayed at the time of scheduling. Visitors are aware of all the options and can choose based on their visitation preferences.

Ways to Pay

When scheduling fee-based video visitations through our visitation website , you will be asked to provide your payment information to complete the scheduling process.

We accept debit cards, charge cards, and Visa/Mastercard gift cards.

To get the best experience, you’ll need to upgrade to a newer browser.

Terms of Use governing use of ConnectNetwork services state that all services are intended to be used by persons over the age of 18.

To continue, please enter your date of birth to confirm you are over the age of 18.

GET STARTED BY SELECTING A LOCATION

Make a Commissary Deposit , Schedule a Video Visit, and More.

Make a Commissary Deposit, Schedule a Video Visit, and More

Have a question? We’re here to help.

You cannot use Cash App to make deposits to inmates through Correct Pay. To ensure funds are deposited correctly, please continue to complete deposits on our main site correctpay.com or through the Correct Pay mobile app.

You can make a deposit through the lobby kiosk located in the jail, on our website www.correctpay.com, or by calling toll-free 855-836-3364

CONTACT Commissary Manager

All deposits are available immediately to the inmate, unless stated otherwise at time of deposit. We are not allowed to provide inmate account balances or information. You will need to ask the inmate.

If the deposit was made at a kiosk, you will receive a printed receipt. At the time of the deposit, you may have selected to receive a text message or email receipt.

When you were released, you filled out a form for the commissary manager to issue you a check. Call the commissary manager to find out when the check will be mailed.

Their money will be transferred to their new location automatically. This can take up to two weeks.

When you receive a message from an inmate, there is an option to respond at that time.

The account balance may be over the allowed limit, or the County Clerk’s office may have frozen the account for unpaid fees. Contact the County Clerk’s office to confirm.

The inmate needs to contact the commissary manager directly. We are not able to dispute an order on behalf of an inmate.

You need to contact the phone company directly about a refund on unused phone time.

Email our customer service line with the date, amount and inmate/location and we will be happy to send you a copy.

We are not permitted to provide inmate account balances.

Call your bank to confirm there are no issues with the card. The inmate’s account may be frozen, or the balance is over the allowed amount.

The inmate will see it on their account up to two weeks before the visit.

You will need to contact the phone company directly for the cost of a call. We only process the deposits for them.

Click on the “Forgot Password” located below the login form for video visitation

We do not disclose the details of an inmate’s account.

If you are a facility, you can submit a service ticket. If you are trying to make a deposit, and a kiosk is down, please call our customer service line to report the outage. That number is 855-836-3364

Reduce the file size to less than 5MB. Also make sure your file is a .jpg, .jpeg or .gif.

If the facility offers email communications to be sent directly to an inmate, you will see the option listed on our website. Otherwise, the inmate will have to email you before you will be able to respond.

If you have a remote visit scheduled with an inmate, the pin number is in your email confirmation. If the inmate is trying to video call you direct, and the system asks you for a pin, that means the inmate hung up.

If you have a complaint, first contact the consumer assistance division at 855-836-3364 (toll free). If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705 877-276-5554 (toll free) www.dob.texas.gov

Don’t Fall Victim To Fraud

Never send money to someone you have not met in person, and confirm emergency situations are real before sending money.

Common Types of Fraud

Scams affect every part of life. These people try to trick you out of your personal information and your money.  The most common types of fraud fall under these categories:

• Housing and Mortgage
• Immigration
• Mass Marketing
• Passport and Visa
• Postal Mail
• Telemarketing

Examples of specific scams include:  emergency situations you haven’t confirmed; online purchases; claims of lottery or prize winnings; resolving immigration matters; or credit card or loan fees.  There are many types of scams out there, so you must be careful when transmitting money.

If you transfer money, the person you’re sending it to gets the money quickly.  After the money is paid, we may not be able to give you a refund, even if you are the victim of fraud, except under limited circumstances.

If you believe you are the victim of fraud, call us. Fraud Hotline at 855-836-3364.

In Minnesota contact: Minnesota Office of the Attorney General, St. Paul, MN, website: http://www.ag.state.mn.us ; Phone Number: 651-296-3353; Toll Free: 1-800-657-3787; TTY: 1-800-366-4812.

If you are an attorney please click here

NCIC provides Correctional Services and supports the efforts of Law Enforcement.

If you missed a call or notification from NCIC it means someone was trying to contact you from one of the facilities we service. To receive calls, video visits, and messages you will need to add funds to your account.

Mailing Address

Secure Video Visits

Secure Messaging

Correctional Staff

GettingOut Visits 4+

Video visits on the go‪‬, telmate, llc, designed for iphone, iphone screenshots, description.

*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.

Version 3.2

Cosmetic updates, missing dSYM , update Firebase and other libraries.

App Privacy

The developer, Telmate, LLC , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

English, French, Spanish

• Developer Website
• App Support
• Privacy Policy

More By This Developer

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Securus Mobile

InmateSales

InmateSales View

Video Visitation

Provide the Opportunity for On-Premise or Remote Video Visitation

The GTL VisitMe video visitation solution allows federal, state, county, municipal, and private facilities to supplement traditional in-person visitation service offerings with secure on-premise or remote alternatives. This highly scalable solution can help facilities of any size improve security while allowing staff time to be reallocated to more critical tasks. In addition, friends, family, and professional visitors are given a convenient, accessible way to stay connected with inmates.

With the on-premise solution available through VisitMe, visitation services can be conducted at predetermined locations within the immediate facility or at an established annex location. Inmate visitation stations can be installed at specific locations throughout each housing unit so that inmates do not need to be moved. A visitation station can also be set up on a cart as a mobile solution for restricted classification offenders.

Utilizing the At-Home video visitation solution through VisitMe allows visitors to conduct their regular visitation sessions through most PCs, laptops, and tablets (Android or Apple iOS devices) without stepping onto facility property. As these visitation sessions are conducted in an outside environment, correctional staff members are provided with several monitoring tools to prohibit any illicit activity.

Minimize Inmate Movements

With the implementation of the GTL VisitMe solution, visitation units are installed in strategic locations throughout each housing unit, reducing the need to coordinate inmate movements throughout the facility. With the reduction of inmate movements, the threat of a safety and security breach will be drastically reduced so that staff can be reassigned to other duties.

Securely Monitor and Record Visits

With the security features built into the GTL VisitMe system, correctional officers monitoring the visitation sessions have the capability to record, interrupt, or terminate any visitation for lewd or inappropriate conduct as determined by the facility. For visitation sessions that are classified as professional visits, the system will automatically disable the recording feature, keeping the facility within legal compliance.

Eliminate Contraband Introduction Opportunities

As individuals pass through the lobby of the correctional facility on a daily basis, the threat of contraband being introduced remains a reality. Even without the availability of contact visits, contraband can be placed in an area often visited by inmates or employees. With the introduction of on-premise or at-home visitation, visitors will conduct each session from a secure area, removed from any point that may allow the introduction of contraband.

Related Products

Video Scheduling

VisitMe Scheduler can eliminate long queues in the visitation area by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

Your version of Internet Explorer is out of date and no longer compatible with GettingOut. Please try using another browser or upgrade your current version of Internet Explorer by clicking here .

How do I add money to my account?

• Log in to your GettingOut account.
• Click on the “Deposit” link on the left-hand side or the My Account tab and then “Deposit.”
• Choose the inmate you’d like to receive funds, the payment method and the amount.
• You can also set up recurring deposits for your convenience.

Back to Help Center

Terms of Use governing use of GettingOut services state that all services are intended to be used by persons over the age of 18.

To continue, please enter your date of birth to confirm you are over the age of 18.

• Help Center
• Google Play
• Privacy Policy
• Google Play Terms of Service
• Submit feedback
• Google Play gift cards, promotional codes, & balance

How to add to & check your Google Play balance

Due to payment system disruption, Google Play has paused paid services in Russia as of March 10, 2022. Your experience on the Play Store may change. Learn more here .

Your Google Play balance is credit that you can use to buy apps, games, and digital content on Google Play. Here’s how you can add money to recharge your balance:

• Redeem Google Play gift cards .
• Redeem digital gift codes .
• Use a promo code.
• Redeem your Play Points for Play credits.

It's not possible to share or transfer content between accounts on Google Play, even if you own both accounts. If you have multiple accounts on your device, make sure you sign in to the account you want to use before you complete your purchase.

These Google Play products are not refundable or transferable unless required by law (for instance, underage user accounts):

• Play gift cards
• Cash top-ups
• Promotional Play balance

Google Play gift cards aren't eligible to be used as a family payment method or for underage user accounts.

If you’ve bought an app on the wrong account, contact the app developer . They may be able to refund your purchase so you can buy it again on the account you wanted to use.

Tip: You can share apps and digital content with your family with Google Play Family Library .

See what you can buy on Google Play . 

How to add money or credit to your Google Play balance

Redeem a gift card.

When you redeem a gift card, the gift card amount gets added to your Google Play balance.

• See where to buy Google Play gift cards .
• Learn how to redeem a Google Play gift card .

Add cash from a convenience store

You can go to a convenience store and add cash to your Google Play balance. Check if this is available in your country .

Note : The convenience store may charge additional fees to add cash to your Google Play balance.

Redeem Play Points for Play credits

Learn more on how to redeem your Play Points for Play credits .

How to check your Google Play balance

Check your Play balance

• At the top right, tap the profile icon.

See what you can buy

• How to find and buy content on Google Play .
• What you can buy with your Google Play balance .

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Choose your own adventure: Where to go and how to save on summer vacations

Revenge travel is so last year.

“It's not necessarily about just getting out of the house anymore,” said Sydney Stanback, Global Insights and Trends lead at Pinterest, which has seen more than 1 billion travel searches and more than 10 billion travel saves over the past year. 

Sure, many of the usual suspects are once again among the most popular destinations across multiple search engines this year, but she said this summer, “It's more so about traveling with intention.” 

According to NerdWallet’s Summer 2024 Travel Report , 45% of Americans plan to take a trip requiring a hotel stay or flight this summer with expenses averaging just under $3,600. A fifth of those travelers expect to go into debt to pay for vacations.

Here’s what to consider when booking a summer trip, including where to go, when to travel and how to save:

Learn more: Best travel insurance

What is the best place to travel in summer? 

The answer is subjective, especially this summer.

“Everyone's kind of choosing their own adventure based off of what their needs are for travel,” Stanback said. 

Pinterest’s Summer 2024 Travel Report found summer travelers are most interested in adventure, exploring mysterious or uncharted destinations, and rest. Searches for “quiet life” jumped 530%, but that doesn’t mean the same thing to everyone.

“My mother actually just took a yoga retreat to Panama,” Stanback said. “That's what she needed to do in order to get the rest that she needed and the well-being that she needed. But for me, when I think of rest and restoration, I simply think about going to a beach spa and just sitting and being by myself.”

Solo travel remains popular. Solo travel searches reached an all-time high in Google in January, but again, not for everyone.

“For Gen Z specifically, that need is to gather and reconnect with their community because they were in isolation for so long and during very meaningful moments in their lives,” Stanback said. She noted group travel and road trips are of keen interest to Gen Z.

“It's not necessarily about traveling and going out and going to restaurants and going to bars and clubs,” she added. “We actually see that a lot with younger generations. They’re kind of stepping away from that and really considering their well-being when they're taking time off.”

Where do most tourists go in summer?

Expedia’s Summer Outlook and Google Flights identified the same cities among their most searched summer 2024 destinations based on flights, though rankings varied by platform.

Top 5 domestic destinations 

◾ Orlando, Florida

◾ Los Angeles

◾ Las Vegas

Top 5 international destinations

◾ Cancun, Mexico

◾ Paris, host of the Summer Olympics

Allianz Partners found slightly different results in their analysis of “more than six million flight itineraries for trips between five and eight days in length for travel booked between Memorial Day weekend and Labor Day.”

Instead of LA and Vegas, Allianz named Boston and Honolulu among this summer’s top five domestic destinations. Internationally, San Jose del Cabo, Mexico; Oranjestad, Aruba; and Punta Cana, Dominican Republic, made Allianz’s top five, instead of Rome, Paris and Tokyo.

“I am expecting crowds to rival last summer's in popular overseas cities,” Expedia’s travel expert Melanie Fish said, noting how places like Barcelona and Venice are trying to curb overtourism. “They're trying fees and if that's not enough, they're going to have to go even further.”

How can I save on a trip?

Summer trips are already costly for many travelers. “Americans with household income under $100,000 accounted for nearly half (46%) of intended leisure travel spend in summer 2023,” according to Deloitte’s Facing travel’s future report from April.

Expedia’s Fish shared five tips for booking summer 2024 vacations:

◾ Bundle your trip. Booking airfare and a hotel at the same time can earn you deep discounts.

◾ Travel midweek or later in the summer if it's an option. You'll save money and save yourself from fighting crowds. 

• ◾ Fly early in the day … The early bird who takes the first flight of the day will typically get a better price and a lower chance of delays and cancellations. ◾ Book once, earn twice. You can stack rewards from your travel credit card (and) your airline.◾ Just go. Don't pressure yourself to create the trip of a lifetime … Do it in a bite-sized chunk if possible. 

'Expensive in every way': What travelers should expect this summer

How far ahead should I book travel?

“The sweet spot is now,” Fish said. “We're within that 21- to 60-day pre-travel window to save around 15% on airfare, so now is the time to plan. That means ready, set, but maybe wait until August to actually go.”

She said travelers can save an average of $250 on international flights if they wait until the peak summer travel season passes. 

“It's 15% cheaper on average to fly domestically in August versus June, 30% cheaper to fly to Europe in late summer, and 55% cheaper to fly to Mexico and the Caribbean in August,” she said. “Of course, August is peak hurricane season , so that has something to do with that price dip.”