aventura travel concierge

The Aventura Mall Concierge provides guests with the best in customer service. Our multilingual ambassadors provide assistance and guide guests through their shopping experience from the latest store offers, directions, reservations and an array of amenities. Be sure to visit Concierge,  located on the lower level by center court for any assistance and inquiries.

Please contact 305-935-1110 for further information. You may also text us at 305-709-2844 during mall hours and our Concierge team members can assist with everything from mall hours, store inquiries, and more.

AMENITIES & SERVICES:

Multilingual assistance.

Welcome! Bienvenidos! Aventura Mall concierge members and select stores have multilingual staff available to assist our international travelers. Please visit the Aventura Mall Concierge or call 305-935-1110 for further information.

FOREIGN CURRENCY EXCHANGE

Currency Exchange International is available at the Concierge.

FASHION STYLING SERVICES

If you know Aventura Mall, you know we’re passionate about culture, style, and taste. The Stylist, Aventura Mall’s personal shopping program, is complete with our very own Styling Suite and resident stylist. The Stylist provides one-to-one premier services that foster relationships with our loyal customers and connect them with our array of luxury and fashion brands. Please click here for more information.

WHEELCHAIRS

Complimentary wheelchair rentals are available at the Concierge..

ATM MONEY MACHINES

ATM money machines are conveniently located at the following locations: Lower Level in front of Sunglass Hut, Lower Level near Coach, Lower Level near JCPenney, Upper Level between near Breitling, Upper Level near H&M, Third Level near H&M.

MALL SHUTTLE

Aventura Mall provides a hop-on, hop-off shuttle service throughout the Lower Level from 12pm to 9pm.

PHONE CHARGING STATIONS

Complimentary charging stations are located throughout Aventura Mall and include plug-in and USB outlets.

Chargerent stations are also available by the Aventura Mall Concierge and Lower Level Macy’s Women. Stations feature touchscreen kiosks for the rental of portable chargers for smartphones and tablets and are compatible with iPhone 5/6/6+ and most android phones and tablets.

AVENTURA MALL GIFT CARD

Aventura Mall gift cards are available for purchase at the Concierge, located on the lower level.

Wi-Fi is available to our guests free of charge. Aventura Mall enables you to connect to the internet by selecting “Aventura Mall Connect” from any common area at the Mall.

PHARMABOX VENDING MACHINES

Pharmabox provides a vending service for all of your health needs and can be located on the Third Level near AMC Theaters.

Aventura Mall has over 10,000 parking spaces for your convenience. Complimentary parking is offered at five multi-level garages and various surface lots throughout the property.

VALET SERVICE

For a fee, valet service is available throughout select mall entrances including the Aventura Slide Tower, The Cheesecake Factory. Divieto Ristorante and Toku. On weekends, additional valet locations are available by Louis Vuitton and Serafina.

TESLA SUPERCHARGER STATIONS

Aventura Mall offers 35 Tesla Supercharger stations, located at three separate electric vehicle charging destinations throughout the shopping center. For more information, contact Concierge (during mall hours) by calling 305-935-1110 or texting 305-709-2844, or click here.

EV CHARGING STATIONS

Aventura Mall offers 4 ChargePoint and 4 Two Blink charging stations throughout the shopping center. For more information, contact Concierge (during mall hours) by calling 305-935-1110 or texting 305-709-2844, or click here .

TRANSIT HUB AND TAXI STAND

Located at lower level Nordstrom Garage.

The most convenient pick up and drop off locations at Aventura Mall are: Apple Store Entrance, Piazza Entrance (outside Cheesecake Factory), Divieto Entrance, Nordstrom Entrance and Toku Entrance. Please click here for more information.

STROLLER RENTALS

Smartcarte Stroller Rentals are available for a fee, located on the lower level near Macy’s Women and the lower level entrance between Nordstrom and Hugo Boss.

THE BEST Hotels with Concierge in Aventura

Aventura Hotels with Concierge

Property types, distance from, traveler rating, hotel class.

• Best Value Properties ranked using exclusive Tripadvisor data, including traveler ratings, confirmed availability from our partners, prices, booking popularity and location, as well as personal user preferences and recently viewed hotels.
• Traveler Ranked Highest rated hotels on Tripadvisor, based on traveler reviews.
• Distance to city center See properties located closest to the center first with confirmed availability for your dates from our partners

1. JW Marriott Miami Turnberry Resort & Spa

2. Hilton Miami Aventura

3. ocean roc resort hotel, hotels with concierge nearby destinations.

Popular destinations for Hotels with Concierge

Popular Aventura Categories

Fort Lauderdale Marriott Harbor Beach Resort & Spa

The Ritz - Carlton Bal Harbour, Miami

The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Conrad Fort Lauderdale Beach

The Ritz-Carlton Coconut Grove, Miami

Cadillac Hotel & Beach Club

YVE Hotel Miami

The gabriel miami downtown, curio collection by hilton, w south beach, nautilus sonesta miami beach, acqualina resort & residences on the beach, setai hotel miami, doubletree resort by hilton hollywood beach, the westin fort lauderdale beach resort, hotel aka brickell, marriott stanton south beach, national hotel, an adult only oceanfront resort, hilton fort lauderdale beach resort, lago mar beach resort & club, tribute portfolio resort royal palm south beach miami, gale south beach, curio collection by hilton, the ritz-carlton, fort lauderdale, dream south beach, part of hyatt, hollywood beach marriott, 1 hotel south beach, faena miami beach, the standard spa, miami beach, hotels with concierge information.

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Pick from 4 Aventura Hotel with a Concierge and compare room rates, reviews, and availability. Most hotels are fully refundable.

Aventura hotel with a concierge information, recent reviews of aventura hotels expedia verified reviews.

Hyatt Regency Miami

• Hampton Inn & Suites Miami/Brickell-Downtown

Loews Miami Beach Hotel – South Beach

Fontainebleau Miami Beach

• Ramada by Wyndham Miami Springs/Miami International Airport

• Hilton Miami Airport Blue Lagoon

• Fort Lauderdale Marriott North

• Newport Beachside Hotel & Resort
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More Hotel Options in Aventura

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• Casinos (3)
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• Family Hotels (5)
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• Hotel Wedding Venues (1)
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• Hotels with Air Conditioning (6)
• Hotels with Balconies (3)
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• Hotels with Childcare (1)
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• Hotels with Free Breakfast (3)
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• Hotels with Free Wifi (5)
• Hotels with Hot Tubs (2)
• Hotels with Laundry Facilities (5)
• Hotels with Restaurants (4)
• Hotels with Room Service (2)
• Hotels with Tennis Courts (3)
• Hotels with Waterslides (1)
• Hotels with a Gym (6)
• Hotels with a Pool (6)
• Hotels with a View (4)
• Hotels with an Outdoor Pool (5)
• Luxury Hotels (3)
• Non-Smoking Hotels (5)
• Pet-friendly Hotels (2)
• Quiet Resorts & Hotels (1)
• Resorts & Hotels with Spas (3)

More Accommodation Types in Aventura

• Apartments (4,224)
• Vacation Homes (2,139)
• Condo Rentals (2,128)
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• B&B (56)
• Resorts (42)
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• Houseboats (14)
• Condo Resorts (11)
• Farmstay (8)
• Chalets (6)
• Residences (4)
• Town Houses (3)
• RV Parks (1)

Hotels near popular Miami Attractions

• Hotels near Aventura Mall
• Hotels near Aventura Hospital & Medical Center
• Hotels near Promenade Shops
• Hotels near Founders Park
• Hotels near Fontainebleau Golf Course
• Hotels near Aventura Arts & Cultural Center
• Hotels near PortMiami
• Hotels near Port Everglades
• Hotels near Hollywood Beach
• Hotels near Ocean Drive

Aventura Hotels by Star Rating

• 5 stars (52)
• 4 stars (462)
• 3 stars (1352)
• 2 stars (603)

More Popular Hotels in Miami

• La Quinta Inn by Wyndham Miami Airport North
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• InterContinental Miami, an IHG Hotel
• Diplomat Beach Resort Hollywood, Curio Collection by Hilton
• Ocean Sky Hotel and Resort
• 1 Hotel South Beach
• Kimpton Hotel Palomar South Beach, an IHG Hotel
• Trump International Beach Resort
• Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel
• Doubletree Resort by Hilton Hollywood Beach
• Yotel Miami
• citizenM Miami Brickell
• Hilton Fort Lauderdale Beach Resort
• The Westin Fort Lauderdale Beach Resort
• Hampton Inn & Suites Miami Wynwood Design District

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• Capital One Venture X

The Capital One Venture X Card’s Concierge Service — All You Need To Know

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• Benefits of the Capital One Venture X Card

Don’t Confuse the Visa Infinite Concierge With Capital One Travel

Visa infinite concierge contact information, final thoughts.

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Have you ever struggled to make a dinner reservation at an exclusive restaurant in town? Or perhaps you had difficulty securing tickets to the hottest concert in town? If this describes your situation, you might find the Visa Infinite Concierge service valuable.

Even though the Capital One Venture X Rewards Credit Card has an enormous list of benefits, the Visa Infinite Concierge service is typically towards the bottom of benefits that consumers are aware of. This concierge service functions as a tool to help you secure restaurant reservations, access tickets to popular events, and can even help with last-minute gifting.

Let’s go through a primer on the benefits of the Capital One Venture X card as a whole before diving into the Visa Infinite Concierge benefit.

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $300 annual travel credit on bookings made through Capital One Travel
• Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• 10,000 bonus miles awarded on your account anniversary each year
• Global Entry or TSA PreCheck credit
• Add authorized users for no additional annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®

Financial Snapshot

• APR: 19.99% - 29.99% (Variable)
• Foreign Transaction Fees: None

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Other Key Benefits:

• Airport lounge access , including Capital One Lounges , select Plaza Premium Lounges , and a Priority Pass Select membership
• Access to the Premier Collection
• Complimentary Hertz Gold Plus Rewards President’s Circle status
• Up to $300 Capital One Travel credit
• Purchase protection and extended warranty
• Top-notch travel insurance , including primary rental car insurance
• Cell phone protection

Capital One Venture X Card Concierge Service

The Capital One Venture X card is a Visa Infinite card , which entitles you to use the Visa Infinite Concierge Service.

In general, here are the tasks that the Capital One Venture X card’s concierge can help with:

• Book travel and make travel-related plans like tours, unique experiences, and high-touch services
• Get exclusive reservations at top restaurants in the U.S. and around the world
• Purchase exclusive or presale tickets for events and experiences
• Gifts and floral arrangement delivery
• Other unique lifestyle requests

Most of the tasks are completed by the concierge within 24 to 48 hours.

And while the Visa Infinite Concierge is available at no additional cost, you are responsible for any services or costs incurred .

It’s also important to set expectations — the Visa Infinite Concierge may not be able to accommodate your request if the restaurant you’re looking to dine at is truly fully-booked or if the event is truly sold out.

Capital One Travel is the travel agency arm of Capital One, and the Visa Infinite Concierge is a totally separate group of professionals helping you plan and arrange the other aspects of travel.

Capital One Travel cannot assist with restaurant reservations — it’s more of a platform to book flights, hotels, and car rentals.

The Visa Infinite Concierge can assist you in travel planning that includes flights, hotels, and car rentals, but these purchases would earn 2x miles compared to booking directly through Capital One Travel to earn 10x miles on hotels and rental cars or 5x miles on flights purchased with your Capital One Venture X card.

You can access the Visa Infinite Concierge year-round, 24/7, by calling 888-315-6982 . You can click the prompt “3” for travel, dining, events, flowers, and other concierge requests.

Then, enter your 16-digit card number, and you’ll be redirected to a concierge team member who can help assist with your request.

The Visa Infinite Concierge can help you with a number of different requests, including travel planning, accessing restaurant reservations, buying tickets to sold-out events, and sending flowers or last-minute gift arrangements.

You get all of this just by having a Capital One Venture X card! And if you’re looking for some personal assistance with getting these things done, just call 888-513-6982 and be prepared to enter your Capital One Venture X card details.

After that, the agent can help you with your specific request.

For Capital One products listed on this page, some of the above benefits are provided by Visa ® or Mastercard ® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

Enrollment required through Capital One website or mobile app. Upon enrollment, eligible cardholders will remain at upgraded status level through December 31, 2024.  Please note, enrolling through the normal Hertz Gold Plus Rewards enrollment process (e.g. at Hertz.com) will not automatically detect a cardholder as being eligible for the program and cardholders will not be automatically upgraded to the applicable status tier.  Additional terms apply.

Frequently Asked Questions

Does the capital one venture x card have a concierge.

Yes! The Capital One Venture X card offers access to the Visa Infinite Concierge.

Is Visa Infinite Concierge worth it?

The Visa Infinite Concierge is actually quite helpful in helping you get top dining reservations made or buying hard-to-get event tickets.

How do I contact the Venture X Concierge?

The Capital One Venture X card’s Visa Infinite Concierge can be reached by calling 888-512-6982. Then, hit prompt “3” and enter your 16-digit card number.

How much does the Venture X concierge cost?

The Capital One Venture X card offers access to the Visa Infinite Concierge at no additional cost to you. However, you’ll still need to pay for any services incurred or goods purchased.

Can I text the Capital One Venture X card Concierge?

No, you can only call the concierge at 888-512-6982.

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