nz travel requirements covid

Covid-19 travel safety and information

Know what to expect while travelling and follow some simple guidelines to stay safe in New Zealand.

On this page, you'll find helpful information on what you need to know:

Before travelling to New Zealand

• When in New Zealand

Leaving New Zealand

1. check your eligibility.

Before planning your travel to New Zealand, make sure you are eligible for travel, meet the visa requirements and have taken the right steps.

Everyone entering New Zealand needs to complete a New Zealand Traveller Declaration (NZTD) (opens in new window) including babies and children. It’s free and you can complete it on the NZTD website or by downloading the NZTD app ahead of your travel.

2. New Zealand’s vaccination requirements

COVID-19 vaccination and testing requirements for all travellers arriving in the country, including air crew, are no longer required.

However, all travellers are strongly encouraged to remain up to date with their vaccinations before travelling to New Zealand. Vaccination remains a significant tool for preventing infection, reducing COVID-19 symptoms and severe illness.

3. Pre-departure test

To enter New Zealand, travellers no longer need to get a pre-departure test. 

4. Other things to consider before leaving 

For peace of mind during your trip in New Zealand, you may also want to consider medical and travel insurance.

When you're in New Zealand

Once you arrive in new zealand.

Antigen tests

Travellers entering New Zealand do not need pre-departure tests or proof of COVID-19 vaccination to enter New Zealand. Check with your travel provider as they may still require proof of vaccination. If you have COVID-19 symptoms when you arrive in New Zealand, it is recommended to take a rapid antigen test (RATs). COVID-19 tests are free and widely available in New Zealand. Find more information on how to get a free RAT or PCR test (opens in new window) . Find more  information on taking your test (opens in new window) .

COVID-19 safety practices in place

With COVID-19 case numbers falling, a highly vaccinated population, and increased access to antiviral medicines to treat COVID-19, New Zealand has removed most COVID-19 restrictions. It is still recommended to practice healthy habits when travelling around New Zealand.

Practice healthy habits

• While travelling around New Zealand, you should try to physically distance yourself in airports or busy transport hubs.
• Wearing a face mask is no longer required, although masks are still encouraged in some places such as hospitals.
• Find further information on face mask requirements (opens in new window) here.

What to do if you develop symptoms

• Find a COVID-19 testing centre (opens in new window) in your current location
• Order a rapid antigen tests (RATs) home testing kit
• Isolate for seven days. Find more information on self-isolation requirements (opens in new window) .
• Find more information on what to do if you  test positive while travelling (opens in new window) .

Helpful links

• New Zealand emergency information and numbers
• List of public hospitals in New Zealand (opens in new window)
• Testing centre locations (opens in new window) across New Zealand

Check entry requirements

The country you are travelling to may have entry requirements in place. Be sure to check the requirements of the country you are travelling to.

• the official website of the country you wish to enter
• that country’s diplomatic representative in New Zealand
• More information if you require a pre-departure test before leaving (opens in new window) New Zealand
• List of testing centre locations (opens in new window) in New Zealand

More information on travelling to NZ

Visas and entry requirements long-arrow-right

Flights To New Zealand long-arrow-right

Travel agents and agencies long-arrow-right

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Visas and travel

Find out about travelling to New Zealand — what happens at the border, visa requirements, biosecurity and customs rules.

Borders and visas

Immigration New Zealand have up-to-date information for people who:

• want to enter NZ
• are in NZ 
• study in NZ
• want to start a business or invest in NZ
• are NZ employers.

New Zealand-visas — Immigration NZ

Arriving in New Zealand — what happens at the border

Biosecurity and customs rules

Find out what you can and cannot bring into New Zealand.

Bringing things into New Zealand

Travelling to NZ by air

Travellers flying into New Zealand’s international airports have the option to complete a digital arrival declaration or a paper arrival card.

New Zealand’s international airports are in Auckland, Wellington, Christchurch, Dunedin and Queenstown.

The digital arrival declaration can be completed within 24 hours of starting your trip to New Zealand. Do your declaration online or on the app — using your mobile phone or computer.

New Zealand Traveller Declaration — digital declaration

The paper Passenger Arrival Cards will still be available for travellers who cannot complete it online or prefer the paper version. The paper cards will be handed out on-board your flight to New Zealand .

COVID-19 declaration not required

Travellers entering New Zealand no longer need to complete a COVID-19 declaration.

New Zealand’s COVID-19 entry requirements ended on 20 October 2022.

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Last updated 11 July 2023

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Date printed 01 May 2024

Travel requirements

We recommend you check information about visa and entry requirements before you book and at least a week before you fly. 

Travelling or returning to New Zealand

Passports and visas for entry into new zealand.

• You will need a valid passport .
• If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for traveling to or transiting New Zealand.
• Don't forget to check travel requirements for any  countries/regions  you will pass through in transit and on your return journey.
• All passengers entering New Zealand have the option to complete a New Zealand Traveller Declaration instead of a paper Passenger Arrival Card. Passengers transiting internationally do not need to complete a declaration.

Transit in New Zealand

• If you are not a New Zealand or Australian citizen, you may need to apply for a visa or a  New Zealand Electronic Travel Authority (NZeTA) for transiting through New Zealand
• Remember to check your final destination's entry requirements .
• Travellers do not require proof of vaccination or a pre-departure test to enter New Zealand.
• Air New Zealand does not require passengers to provide proof of vaccination or a pre-departure test. We do ask that if you're feeling unwell and test positive for COVID-19, please consider changing your travel plans. 

Completing your declaration Te whakaoti i tō whakapuakanga

You can complete your declaration online or on the NZTD app.

How to start a declaration

You can start and complete a New Zealand Traveller Declaration:

• on the NZTD online form New Zealand Traveller Declaration
• on the NZTD app, which you can download at the App Store or Google Play Download on the App Store Get it on Google Play

Once you have started your declaration, you will be emailed a reference number that you can use to review, complete or make changes to your declaration. Take note of this reference number, just in case you need it on arrival into New Zealand.

Please note: The NZTD app is only available for air travellers and cruise travellers, it is not yet available for other maritime travellers. Other maritime travellers can use the online form .

Information you need to provide

• Passport details
• Contact details in New Zealand (if staying in multiple locations, use the first address you will be at in New Zealand)
• Travel history from the last 30 days
• Flight or voyage details
• Information about what you are bringing into New Zealand, including checked-in luggage and carry-on bags
• Immigration status including your visa or NZeTA, if you need one.

What you need to declare

Some items can carry harmful pests and diseases and need to be declared. This includes things like some foods, used outdoor equipment, animal and plant products. You may also need to declare medicines, tobacco, alcohol and if you are carrying NZ$10,000 or more cash (or equivalent) into New Zealand.

Your traveller declaration is a legal document. False declarations can lead to penalties including confiscation of goods, a minimum instant fine of NZ$400, prosecution, imprisonment, and deportation from New Zealand.

If you’re unsure about what you can and can’t bring into New Zealand, check out the Biosecurity online tool.  

Check if you can bring or send an item to NZ – Manatū Ahu Matua Ministry for Primary Industries

How to declare items when arriving in New Zealand – Manatū Ahu Matua Ministry for Primary Industries

Submitting your declaration

For air travellers, the earliest you can submit your declaration is 24 hours before you start your trip to New Zealand.

For sea travellers, the earliest you can submit your declaration is 24 hours before departing the vessel’s last foreign port prior to arriving in New Zealand.

Once you have submitted your declaration, you will receive another email that includes information on what you need to know to enter New Zealand, based on what you have told us.

You do not need to print anything out.  

Changing your declaration

You can use the reference number that has been emailed to you to review, complete or make changes to your declaration.

If you started your declaration using the online form, you can only view, update or submit your declaration in the online form. If you started your declaration in the NZTD app, you can use the app or the online form to view, update and submit your declaration.

You will need to resubmit your declaration if you make any changes to it. 

You can make changes to your declaration up until you get to passport control or are processed by a border officer.

You can no longer make any changes to your declaration after you have gone through passport control or been processed by a border officer in New Zealand. If you have forgotten to declare something, you will need to talk to a border officer.

If you are carrying a restricted or prohibited item and do not declare it, you may be fined or prosecuted.

Support completing your declaration

If you are having trouble with your declaration, you can ask someone you trust to help you or to fill it out on your behalf. There is a paper declaration form available on arrival, if needed. You do not need to fill in a paper declaration form if you have completed a digital declaration.

Remember the declaration is free to complete. Get in touch with our contact centre if you have questions.

Long-haul journey and stopovers

Travelling with a stopover.

If you have a stopover (you leave the airport and take your bags with you), the earliest you can submit your declaration is 24 hours before your flight leaves your stopover location for New Zealand.

For example, if you are flying from London to Auckland via Singapore, and are staying the night or leaving Singapore airport and taking your bags with you, you can submit your declaration 24 hours before your flight leaves Singapore for Auckland.

Travelling without a stopover

If you are travelling long-haul (on multiple flights without a stopover), the earliest you can submit your declaration is 24 hours before you start the first leg of your journey to New Zealand.

For example, if you are flying from London to Auckland via Singapore, you can submit your declaration 24 hours before you leave London, as long as you (and your bags) are not leaving the airport in Singapore.

Travelling on multinational passports

Enter the details of the passport you will use to enter New Zealand when completing your New Zealand Traveller Declaration.

For example, if you are using a UK passport to leave Europe but a New Zealand passport to enter New Zealand, enter the details of your New Zealand passport in your declaration. 

Changes to your flight or voyage

If you make a change to your flight booking, you need to update your digital declaration to reflect your new flight details. Make sure you resubmit your declaration.

If your flight is cancelled or changed by the airline, you do not need to do anything if you are flying on the same day. If your flight arrives on another day, you will need to edit your declaration to show this.

If you are travelling by sea and the date of your arrival or details of the vessel you are travelling on are changed, you will need to edit your declaration to reflect this.

Travellers who do not need to complete a declaration

Air travellers who are transiting through New Zealand and stay in the transit area of an airport do not need to complete a declaration.

Travellers unexpectedly arriving in New Zealand due to an emergency may not need to complete a declaration. This includes people who arrive in New Zealand after having been medically evacuated, rescued at sea, or on a temporary basis due to weather conditions.

Group or family declarations

If you’re travelling in a group or as a family, individual declarations need to be completed for each person travelling, including babies and children.

Returning to New Zealand

Everybody entering New Zealand needs to complete a declaration, including New Zealand citizens and residents. For example, if you’re returning to New Zealand from Australia, Fiji or any other country, you will need to complete a declaration.

Support and resources

The traveller factsheet is available in multiple translations.

Travelling by sea

For more information about arriving into Aotearoa New Zealand by sea.

Get in touch if you have any questions or need more information.

New Zealand Traveller Declaration: Completing your declaration (short version)

Here are the things you need to complete your New Zealand Traveller Declaration.

This will take you around 10 minutes.

• flight details
• contact information
• recent travel history
• immigration status including your visa or NZeTA, if you need one
• information about what you are bringing into the country, including what’s in your checked-in luggage and carry-on bags.

Some foods, used outdoor equipment, animal or plant products, can’t be brought into New Zealand. They can carry harmful pests and diseases.

You may need to declare any medicines, tobacco, alcohol, and 10,000 New Zealand dollars cash and over, or equivalent.

If you’re unsure about what you can and can’t bring into New Zealand, check out the online tool.

It’s okay to get someone to help you complete your digital declaration. Or you can fill in a paper declaration form on arrival.

You do not need to fill in a paper form if you have done a digital declaration.

Once you start your digital declaration, you will get an email with a reference number. You can use this to make any changes up until you reach passport control in New Zealand.

You will need to resubmit your declaration if you make any changes to it.

You do not need to print anything out. Your New Zealand Traveller Declaration will automatically be checked when your passport is scanned at the eGate or by a border officer.

Go to TravellerDeclaration.govt.nz for more information or to start filling in your digital declaration.

Support and resources in other languages .

Last updated: 12th March 2024

Update April 12, 2024

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New Zealand

Travel Advisory September 8, 2023

New zealand - level 1: exercise normal precautions.

Reissued with removal of major event information.          

Exercise normal precautions in New Zealand.

Read the  country information page  for additional information on travel to New Zealand.

If you decide to travel to New Zealand:

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive Alerts and make it easier to locate you in an emergency.   
• Follow the Department of State on  Facebook  and  Twitter .   
• Review the  Country Security Report  for New Zealand.
• Visit the CDC page for the latest  Travel Health Information  related to your travel.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .  

Embassy Messages

View Alerts and Messages Archive

Quick Facts

Three months beyond the planned date of departure from New Zealand.

One page required for entry stamp.

New Zealand Electronic Travel Authority (NZeTA) or visa is required.

Border Cash Report required for New Zealand Dollars (NZD) $10,000 or more in cash or foreign equivalent.

Embassies and Consulates

U.S. Consulate General Auckland Citigroup Centre, 3rd Floor, 23 Customs Street East Auckland, New Zealand Telephone: +(64) (9) 303-2724 Emergency After-Hours Telephone:  +(64) (4) 462-6000 Fax: +(64) (9) 303-1069 Email:   [email protected]

U.S. Embassy Wellington 29 Fitzherbert Terrace, Thorndon Wellington, New Zealand Telephone: +(64) (4) 462-6000 Emergency After-Hours Telephone: +(64) (4) 462-6000 Fax: +(64) (4) 499-0490

Consular services to U.S. citizens are available only at the U.S. Consulate General in Auckland. Consular services are unavailable at the U.S. Embassy in Wellington even in case of emergency. Contact the U.S. Consulate General in Auckland for consular assistance.

Destination Description

Learn about the U.S. relationship to countries around the world.

Entry, Exit and Visa Requirements

New Zealand Electronic Travel Authority (NZeTA):

• U.S. citizens traveling to or transiting through New Zealand under the visa waiver program are required to have an  NZeTA . This is also true for cruise ship passengers. It can take up to 72 hours to process an NZeTA so apply well in advance of your trip. The NZeTA is valid for multiple visits for up to two years.
• If your NZeTA application is denied, you will need to apply for a visa. Visit the Embassy of New Zealand website for the most current visa information.

International Visitor Conservation and Tourism Levy (IVL):

• U.S. citizens traveling to New Zealand for tourism, certain student programs, and short-term business trips are required to pay an  International Visitor Conservation and Tourism Levy (IVL) . This levy is assessed when a person applies for an NZeTA or New Zealand visa. The IVL is not required of passengers that are transiting New Zealand on a transit visa or transit ETA.

Arrival Information:

• A customs officer at the port of entry into New Zealand may examine items such as mobile phones, iPads, Android tablets, hard drives, laptops, and digital cameras. The officer may ask for your password or ask you to enter it. Fines of up to NZD $5,000 may be enforced for failure to comply. Passwords are not kept, nor is personal data altered.
• New Zealand has very strict biosecurity procedures  to prevent the introduction of harmful pests and diseases. All biosecurity-risk goods must be declared or disposed of in marked amnesty bins at airports and seaports. If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an immediate fine of NZD $400.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors to, or foreign residents of, New Zealand. 

Cook Islands: Cook Islands is self-governing in free association with New Zealand. U.S. citizen visitors do not require an entry permit for stays up to 31 days. Your passport needs to be valid for at least six months past the arrival date in the Cook Islands.

Find information on  dual nationality ,  prevention of international child abduction  and  customs regulations  on our websites.

Safety and Security

Crime: The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists.

Do not leave passports or other valuable items in unattended vehicles.

Violent crime against tourists is rare; however, if you are traveling alone, you should remain vigilant and be cautious in secluded areas.

International Financial Scams:  See the   Department of State  and the   FBI   pages for information.

Internet romance and financial scams are prevalent in New Zealand. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help. Common scams include:  

• Romance/Online dating 
• Money transfers 
• Grandparent/Relative targeting 

Victims of Crime:  For emergencies please dial 111 for Police, Fire and Ambulance. For non-emergencies please dial 105 for Police, and contact the U.S. Consulate General Auckland at +64 4 462 6000.

Remember that local authorities are responsible for investigating and prosecuting crime.

If you are on the Cook Islands, the emergency police number is 999.

See our webpage on  help for U.S. victims of crime overseas .

How we can assist:

• Help you find appropriate medical care
• Assist you in reporting a crime to the police 
• Contact relatives or friends with your written consent 
• Provide general information regarding the victim’s role during the local investigation and following its conclusion 
• Provide a list of local attorneys
• Provide our information on  victim’s compensation programs in the U.S.
• Provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution 
• Help you find accommodation and arrange flights home 
• Replace a stolen or lost passport 

Domestic Violence:  U.S. citizen victims of domestic violence are encouraged to contact the Consulate General for assistance.

Tourism:  The tourism industry is generally regulated and rules [with regards to best practices and safety inspections] are regularly enforced.  Hazardous areas/activities are identified with appropriate signage and professional staff is typically on hand in support of organized activities. In the event of an injury, appropriate medical treatment is widely available throughout the country. Outside of a major metropolitan center, it may take more time for first responders and medical professionals to stabilize a patient and provide life-saving assistance. U.S. citizens are encouraged to purchase medical evacuation insurance . 

Local Laws & Special Circumstances

Criminal Penalties: You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Individuals establishing a business or practicing a profession that requires additional permits or licensing should seek information from the competent local authorities, prior to practicing or operating a business.

Penalties for possessing, using, or trafficking in illegal drugs in New Zealand are severe, and convicted offenders can expect long jail sentences and heavy fines.

In New Zealand, driving under the influence could land you in jail. Roadside sobriety checks by police are common. The blood alcohol limit in New Zealand is lower than that in most U.S. states.

Furthermore, some laws are also prosecutable in the United States, regardless of local law. For examples, see our website on  crimes against minors abroad  and the  Department of Justice  website.

Arrest Notification: If you are arrested or detained, ask police or prison officials to notify the U.S. Consulate General immediately. See our  webpage  for further information.

Natural Disasters and Weather Conditions: Natural disasters occur in New Zealand and include earthquakes, tsunamis, volcano eruptions, and cyclones. In addition, weather conditions can change quickly leaving you stranded or injured, particularly if you are in an isolated area.

• For information on how to prepare for a crisis visit our webpage  Crisis and Disaster Abroad: Be Ready.
• For information on seasonal storms visit New Zealand’s  Meteorological Service  for a Tropical Cyclone bulletin with updated warnings.
• Monitor meteorological websites such as the  Joint Typhoon Warning Center .
• Visit  MetService  for forecasts and official warnings.
• Visit  The Department of Homeland Security  and the  CDC  websites for information on how to prepare for a specific natural disaster.
• Always follow the advice of local authorities.

On December 9, 2019, the volcano on Whakaari/White Island erupted while tourists were visiting. This led to numerous casualties, including deaths of U.S. citizens. The volcano remains active and further eruptions are possible. Avoid Whakaari/White Island and follow the advice of local authorities.

There are many areas in New Zealand with active volcanoes. Tourists are encouraged to visit GeoNet for up-to-date information on volcanic alert levels, as well as other geological hazards in New Zealand. As always, follow the advice of local authorities.

The National Emergency Management Agency provides timely information to citizens and visitors through an  Emergency Mobile Alert . This service is broadcast from local cell towers to all capable phones in the area and is designed to provide targeted messaging to areas affected by serious hazards. Messages will only be sent when there is a serious threat to life, health, or property.

Adventure Sports: Injuries and death can result from participating in extreme adventure sports, such as bungee jumping, sky diving, hiking, rappelling, climbing, motorcycling, and kayaking. Use caution and common sense when engaging in these activities. Make sure you have travel medical insurance and that it covers your sport.

Never participate in adventure sports alone. Always carry identification and let someone else know where you are at all times. Before kayaking, check the river conditions and wear a life jacket. When hiking, rappelling, or climbing, carry a first aid kit and know the location of the nearest rescue center.

Visit the  New Zealand Department of Conservation  website for advice and direction on how to safely and legally hike, bike, etc. in New Zealand.

Imports: New Zealand is an island nation, and the government is serious about preserving its delicate ecosystem. The Ministry for Primary Industries (MPI) strictly regulates what can be imported into New Zealand.

• If you do not declare goods that could be quarantined, you can be fined up to NZD $100,000 and/or face up to five years in prison.
• If you do not declare goods considered to be a biosecurity risk, such as honey, fresh fruit, seeds, and plants, you can receive an instant fine of NZD $400.
• When importing a pet, you will need thorough veterinary documentation and a quarantine period will be required.
• The MPI may seize and destroy unfinished wood products, used hiking shoes, gardening tools, fresh food items, and items such as used pet carriers. Thoroughly clean any hiking equipment or sports gear prior to your arrival in New Zealand.

For more information visit the  Biosecurity New Zealand  website.

Faith-Based Travelers: See the following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report  – see country reports
• Human Rights Report  – see country reports
• Hajj Fact Sheet for Travelers
• Best Practices for Volunteering Abroad

LGBTI Travelers: There are no legal restrictions on same-sex sexual relations or the organization of LGBTI events in New Zealand.

See our  LGBTI Travel Information  page and section 6 of our  Human Rights report  for further details.

Travelers with Disabilities:  The law in New Zealand prohibits discrimination against persons with physical disability or impairment; any other loss or abnormality of psychological or anatomical structure or function; reliance on a guide dog, wheelchair, or other remedial means; and the presence in the body of organisms capable of causing illness. The law is enforced. Social acceptance of persons with disabilities in public is as prevalent as in the United States. The most common types of accessibility may include accessible facilities, information, and access to services. Expect accessibility to be limited in public transportation, lodging, and general infrastructure. 

• Every new building and major reconstruction in New Zealand must provide "reasonable and adequate" access for individuals with disabilities, but be aware that most buildings pre-date this requirement. Most facilities have wheelchair access.
• Many transport operators can provide accessible transport, but most need advance notice so you may want to call ahead to describe your needs. Mobility parking permits are available.
• If you are planning a holiday and need information on facilities for individuals with disabilities, please visit the  New Zealand Tourism  website.
• Rental, repair and replacement parts for aids/equipment/devices may be limited. Service providers, such as sign language interpreters or personal assistants are available in many areas. 
• For more information on the availability of disability services in New Zealand, please visit the disability section of the New Zealand Ministry of Health website.

Students:  See our  Students Abroad  page and  FBI travel tips .  

Women Travelers: See our travel tips for  Women Travelers .

Travelers and crew do not need pre-departure tests or proof of COVID-19 vaccination to enter New Zealand. Please check with your airline or cruise provider as they may still require proof of vaccination.

For emergency services in New Zealand, dial 111 .

Ambulance services and quality medical care are widely available in New Zealand. Waiting lists exist for certain types of treatment. Access to medical care may be less available in rural areas.    We do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance: Make sure your health insurance plan provides coverage overseas. If they do not, consider emergency or comprehensive traveler’s insurance. Most care providers overseas only accept cash payments. See our webpage for more information on overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas.

We strongly recommend supplemental insurance to cover medical evacuation.

Always carry your prescription medication in original packaging, along with your doctor’s prescription. Check with the government of New Zealand regulations at New Zealand MedSafe to ensure the medication is legal in New Zealand.

Vaccinations: Be up-to-date on all vaccinations recommended by the U.S. Centers for Disease Control and Prevention.

Further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality: Visit AirNow Department of State for information on air quality at U.S. Embassies and Consulates.

The U.S. Consulate General maintains a list of doctors and hospitals. We do not endorse or recommend any specific medical provider or clinic.

Assisted Reproductive Technology and Surrogacy:

• If you are considering traveling to New Zealand to have a child through use of assisted reproductive technology (ART) or surrogacy, please see our ART and Surrogacy Abroad page . 
• Although surrogacy agencies/clinics claim surrogacy is legal in New Zealand, there is little legal framework for foreigners or same-sex couples to pursue surrogacy in New Zealand. As a result, surrogacy agreements between foreign or same-sex intending parents and gestational mothers may not be enforced by New Zealand courts. You may be required to adopt the child before you are given parental rights.
• If you decide to pursue parenthood in New Zealand via assisted reproductive technology (ART) with a gestational mother, be prepared for long and unexpected delays in documenting your child’s citizenship. Be aware that individuals who attempt to circumvent local law risk criminal prosecution.

Adventure Travel: Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel .

General Health Language: Visit the U.S. Centers for Disease Control and Prevention website for more information about Resources for Travelers regarding specific issues in New Zealand. 

Travel and Transportation

Road Conditions and Safety: While in New Zealand, you may encounter road conditions that differ significantly from those in the United States.

Renting a car or a camper is a popular way to enjoy New Zealand's natural beauty, but if you are unfamiliar with local conditions, you should be extremely careful. New Zealand has only 100 miles of multi-lane divided motorways. Most intercity travel is on narrow, two-lane roads. While these roads are in good condition, New Zealand's rugged terrain means motorists often encounter sharper curves and steeper grades than those found on the U.S. Interstate Highway System.

• Use caution to avoid animals when driving in rural areas.
• There is very limited cell phone coverage on large portions of scenic highway in the South Island, which is remote and has little traffic.
• Drivers are advised to review the driving rules and regulations beforehand. For example, pedestrians do not have the right of way except in crosswalks. New Zealand law requires that cars stop at least two meters (approximately 6 feet) from a crosswalk that is in use. Additionally, there is no left-hand turn allowed at a red light. Drivers are reminded to remain cognizant of turning to the left (counterclockwise) when entering traffic circles.

Traffic Laws:  All traffic moves on the left in New Zealand, and you should exercise extra caution if you are accustomed to driving on the right.

• Driving on the wrong side of the road is a leading cause of serious injury and death for U.S. tourists.
• Make sure to follow the posted speed limit signs. The speed limits are much lower than those in the United States.
• Proceed carefully through intersections. Traffic circles are common throughout New Zealand. When approaching a traffic circle, always yield to traffic coming from the right--noting that traffic already in the circle has the right-of-way--and merge to the left into the circle. Left turns on a red traffic signal are not permitted.
• New Zealand prohibits driving while texting as well as driving while using a cell phone.

See our  Road Safety  page for more information. Visit the website of the  New Zealand Transport Agency  for information about safe driving in New Zealand.

Public Transportation: New Zealand has public transport systems in all major cities and some towns. The public transportation system in New Zealand is generally easy to use and reliable.

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of New Zealand’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization (ICAO) aviation safety standards for oversight of New Zealand’s air carrier operations. Further information may be found on the  FAA’s safety assessment page .

Maritime Travel: Mariners planning travel to New Zealand should also check for  U.S. maritime advisories and alerts .  Information may also be posted to the   U.S. Coast Guard homeport website , and the  NGA broadcast warnings .

For additional travel information

• Enroll in the  Smart Traveler Enrollment Program (STEP)  to receive security messages and make it easier to locate you in an emergency.
• Call us in Washington, D.C. at 1-888-407-4747 (toll-free in the United States and Canada) or 1-202-501-4444 (from all other countries) from 8:00 a.m. to 8:00 p.m., Eastern Standard Time, Monday through Friday (except U.S. federal holidays).
• See the  State Department’s travel website  for the  Worldwide Caution  and  Travel Advisories .
• Follow us on  Twitter  and  Facebook .
• See  traveling safely abroad  for useful travel tips.

Review information about International Parental Child Abduction in  New Zealand . For additional IPCA-related information, please see the International Child Abduction Prevention and Return Act ( ICAPRA ) report.

Travel Advisory Levels

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COVID-19: Advice for all health professionals

On this page, covid-19 clinical advice line, primary care covid-19 quick reference guide, guidance for model of care for covid-19 october 2023, risk score for covid-19 call prioritisation, covid-19 return to work guidance for healthcare workers, guidance on managing community cases and contacts, clinical guidance on testing for possible covid-19 reinfection, access to health services and testing after having covid-19, clinical management of covid-19 in hospitalised adults, therapeutics for covid-19, clinical rehabilitation for people with long covid, covid-19 infection prevention and control - guidance for acute care hospitals, ministry of health position statement on pre-consultation testing of unvaccinated individuals in healthcare settings, clinical guidance for responding to patients with an intellectual (learning) disability during covid-19 in aotearoa new zealand, talkingcovid, visitors to new zealand who require treatment for covid-19.

The last remaining mandatory COVID-19 requirements have been removed. You can find the media release here:  All COVID-19 requirements removed | Beehive.govt.nz.

We are working on updating the documents on this web page.  Please check back soon for updated guidance.

The Government-funded National Telehealth Service (run by Whakarongorau Aotearoa) provided a COVID-19 clinical advice line for community health providers (including primary care, pharmacy, midwives, aged residential care providers, and home and community health care professionals).

The service has now been extended to offer general clinical support and advice 8am to 8pm every day, including weekends and public holidays.

The clinical advice line is staffed by doctors, registered nurses, and paramedics, and there is at least one doctor available on every shift.

The service is not a source of information about or access to equipment, staffing or funding – these will continue to be managed through the usual channels.

It provides clinical staff with a valuable additional resource to help them navigate the range of information available and to support them in making local decisions to protect their patients and populations.

Details of the 0800 clinical advice number have been circulated to stakeholders within New Zealand.

This is a summary of information for community healthcare providers involved in: 

• assessing and managing COVID-19
• queries regarding COVID-19 risk and need for testing (including general practice, community pharmacy, Hauora Māori, and urgent care providers).

This guide aims to help primary care providers to develop their policies and procedures.

View the Primary Care Quick Reference Guide

For guidance relating to the future Model of Care for Primary Care and Community Pharmacy please see documents below.

• Guidance for Primary Care Model of Care for COVID-19 October 2023 (PDF 315 KB)
• Guidance for Community Pharmacy Model of Care for COVID-19 October 2023 (PDF 252 KB)

Care Coordination Hubs have access to the Risk Score for Call Prioritisation to identify people at higher risk of hospitalisation. It is used when a person with COVID-19 does not submit a health survey within 24 hours after uploading their result. Once their risk score is estimated they may be prioritised for a phone call.

The data used to estimate the risk score is based on an algorithm. The Ministry of Health is a signatory to the   Algorithm Charter

• Risk score tool Privacy Impact Statement (PDF, 1.39MB)
• Risk score tool Privacy Impact Statement (Word, 132KB)
• Algorithm Hub
• Algorithm Information Request (PDF, 472KB)
• Algorithm Information Request (Word, 256KB)

Striving for equity - COVID-19 Testing and Supply

Case Studies on Equity, Volume 1 and Volume 2 show how the Testing and Supply team demonstrate equity in action.

These case studies summarise the Testing and Supply team’s work to improve equitable outcomes for priority populations from January – June 2022.

Read the Case Studies on Equity, Volume 1 and Volume 2 .

Healthcare workers have a unique role and therefore a unique responsibility when considering their return to work following a COVID-19 infection or being a household contact of someone with COVID-19. 

This guidance provides advice for health sector clinical leaders and managers on managing the return to work of healthcare workers who have been infected with, or exposed to, COVID-19, as well as those who have acute respiratory symptoms but have tested negative for COVID-19.  

See the COVID-19 return to work guidance for healthcare workers

For guidance on the management of cases and contacts, please refer to the COVID-19 chapter in the Communicable disease control manual.

Clinical and operational guidance on testing for possible COVID-19 reinfection has been amended and simplified and is now included in the Primary Care and  other clinic-based setting Guidance .

People who have had a COVID-19 infection may have persistent positive COVID-19 PCR tests in the three months after recovering. This is because it takes time for viral fragments to be cleared from the body, despite no longer being infectious. 

In the three months following recovery from COVID-19, people who need to access healthcare of any kind, including residential facilities, should be able to do so without the need for a negative COVID-19 test.

The content of this document has been updated to reflect the latest in policy setting changes. The majority of the content related to clinical management has not been updated since early 2023 , reflecting the disestablishment of the Technical Advisory Group.   

This is the final issue of this document. Please take this into consideration when utilising this guidance in the future.    

• Clinical Management of COVID-19 in Hospitalised Adults   – Final issue – 19 Oct 2023 (Word 459 KB)
• Clinical Management of COVID-19 in Hospitalised Adults   – Final issue – 19 Oct 2023 (PDF 412 KB)
• Last update:  19 October 2023

The Therapeutics Technical Advisory Group (TAG) was established by the Ministry of Health in August 2021 to provide expert advice on existing and emerging medicines for use in the management of COVID-19. This group prepares and provides a range of advice for health professionals on the use of COVID-19 therapeutics including the guidelines on the Clinical Management of COVID-19 in Hospitalised Adults. The Therapeutics Technical Advisory Group last met on May 19 2023.

Position Statement: Evusheld no longer recommended for treatment of COVID-19

This Position Statement explains the Therapeutic Technical Advisory Group rationale for the recommendation not to use Evusheld treatment in non-hospitalised patients with COVID-19. Therapeutics TAG advises that Paxlovid™ (or remdesivir) are preferable treatments to Evusheld.

• Therapeutic Technical Advisory Group Position Statement to remove recommendation to use Evusheld (Word, 46KB)
• Therapeutic Technical Advisory Group Position Statement to remove recommendation to use Evusheld (PDF, 144KB)
• Last updated 28 February 2023

Position Statement: Molnupiravir is no longer available in New Zealand Aotearoa for the treatment of COVID-19 .  For further information please refer to the Pharmac statement.  

• Therapeutic Technical Advisory Group Position Statement to remove recommendation to use molnupiravir (Word, 45KB)
• Therapeutic Technical Advisory Group Position Statement to remove recommendation to use molnupiravir (PDF, 142KB)

Oral antiviral medicine for the treatment of COVID-19

Information and guidance have been developed for health practitioners to aid in the provision of the oral antiviral Paxlovid to treat COVID-19. This medicine is given to people who have been diagnosed with COVID-19, have symptoms, and are at a higher risk of hospitalisation including Māori and Pacific peoples, those with complex health needs, older persons, unvaccinated populations, and people with disabilities.

Access criteria for Paxlovid is set by Pharmac.

• Guidance on community use of oral COVID-19 antivirals (DOCX, 294 KB)
• Guidance on community use of oral COVID-19 antivirals (PDF, 321KB)
• Last updated 16 th August 2023

A pharmacy guide has been developed to aid in responding to people with questions about oral treatment for COVID-19.

• Pharmacy guide for responding to public questions about COVID-19 antivirals (PDF, 221KB)
• Pharmacy guide for responding to public questions about COVID-19 antivirals (Word, 210KB)
• Last updated 1 March 2024

Guidance on advance prescriptions for oral COVID-19 antiviral medicines

Health NZ | Te Whatu Ora has released guidance on advance prescriptions for oral COVID-19 antiviral medicines. The document provides guidance to relevant appropriately qualified prescribers and pharmacists to support safe and timely access to oral therapeutic for COVID-19 to reduce the risk of hospitalisation and poor outcomes. Read more about COVID-19 medicines .

• Advance Prescriptions for Oral COVID-19 Antiviral Medicines (Word, 176KB)
• Advance Prescriptions for Oral COVID-19 Antiviral Medicines (PDF, 360KB)
• 27 February 2023

Antiviral Options for COVID-19 Infection in patients with Chronic Kidney disease

This advice a position statement from the Therapeutics TAG to provide guidance relating to the use of antivirals in patients with Chronic Kidney Failure.

• Antiviral Options for COVID-19 Infection in patients with Chronic Kidney disease (Word, 60KB)
• Antiviral Options for COVID-19 Infection in patients with Chronic Kidney disease (pdf, 303KB)
• Last update: 20 March 2023

Guidance for temporary prioritisation of remdesivir for early COVID-19 in people not requiring oxygen

This advice provides guidance for temporary prioritisation of remdesivir for early COVID-19 in people not requiring oxygen.

• Guidance for temporary prioritisation of remdesivir for early COVID19 in people not requiring oxygen (Word, 64KB)
• Guidance for temporary prioritisation of remdesivir for early COVID19 in people not requiring oxygen (PDF, 217KB)
• Last updated: 23 March 2022

This guideline is intended to provide clinical guidance on long COVID conditions in both children and adults in Aotearoa New Zealand.

It is an evidence-based summary that covers the definition and diagnosis of long COVID. It seeks to provide the best evidence currently available to assist informed decision-making to improve the health, vocational and social outcomes for individuals with long COVID. There are also two summary fact sheets available – for clinicians, and for individuals and whanau.

View the guidance on clinical rehabilitation for people with long COVID

View this guidance on the  COVID-19: Infection prevention and control recommendations for health and disability care workers page

The Ministry of Health has made a position statement on the management of unvaccinated individuals in healthcare settings. This statement focuses on the core issue of routine pre-consultation testing of unvaccinated patients in both community and secondary care settings.

• Ministry of Health position statement on pre-consultation testing of unvaccinated individuals in healthcare settings (Word, 166 KB)
• Last updated: 8 February 2022

People with an intellectual (learning) disability are at a heightened risk of having a poor outcome from infection with COVID-19 in comparison to non-disabled people. These guidelines are being provided to ensure equity for people with an intellectual disability.

• Clinical guidance for responding to patients with an intellectual (learning) disability during COVID-19 in Aotearoa New Zealand (PDF, 194KB)
• Published 12 May 2020

talkingCOVID  is designed to help health professionals have conversations about what matters most to patients and their whānau. The talkingCOVID pages are based on sound principles, evidence and experience.

Older adults, and those living with chronic or life-limiting conditions, are at increased risk of experiencing severe or critical symptoms associated with COVID-19 infection and are more likely to die. They may also experience non-COVID-19-related deterioration in their health status during this period. Advance care planning is critical for this cohort and should form a key part of our health system's COVID-19 response strategy.

Advance care planning guidance, specific to the COVID-19 context, has been developed for health practitioners. The guidance is optional, and aims to support conversations and planning with patients.

• Shared Goals of Care – factsheet for clinicians (Word, 207KB)
• Shared Goals of Care form (Word, 204KB)
• Serious Illness Conversation Guide – COVID-19 (Word, 201KB)
• Published 14 March 2022

The only groups that automatically qualify for the same COVID-19 healthcare as New Zealand citizens and residence-class visa holders are:

• Australian citizens or residence-class visa holders; and
• citizens of the United Kingdom.

Travellers are encouraged to check (before they travel) their insurance covers them for the treatment of COVID-19, and the cost of changing flights, or self-isolating in suitable accommodation.

Currently, visitors who are not citizens or residence-class visa holders and who are not covered by any reciprocal healthcare agreements will only be eligible for publicly funded COVID-19 healthcare if they meet the requirements of the Health and Disability Services Eligibility Direction 2011. The assessment of an individual’s circumstances will be made at an operational level.

Any private care provided under the Health and Disability Services Eligibility Direction 2011 should be billed to the Ministry of Health in the same way as funded care provided to overseas visitors.

Travellers who are COVID- positive are recommended to isolate in suitable accommodation , at their own cost .

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• Passports, travel and living abroad
• Travel abroad
• Foreign travel advice

New Zealand

Warnings and insurance.

This travel advice page covers New Zealand. See separate travel advice for Cook Islands, Tokelau and Niue .

The Foreign, Commonwealth & Development Office ( FCDO ) provides advice about risks of travel to help British nationals make informed decisions. Find out more about FCDO travel advice .

Before you travel

No travel can be guaranteed safe. Read all the advice in this guide as well as support for British nationals abroad which includes:

• advice on preparing for travel abroad and reducing risks
• information for women, LGBT+ and disabled travellers

Follow and contact FCDO travel on Twitter , Facebook and Instagram . You can also sign up to get email notifications when this advice is updated.

Travel insurance

If you choose to travel, research your destinations and get appropriate travel insurance . Insurance should cover your itinerary, planned activities and expenses in an emergency.

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New Zealand

Latest update.

Exercise normal safety precautions in New Zealand.

New Zealand (PDF 764.52 KB)

Pacific (PDF 1.22 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 111 or contact the nearest police station.

Call 105 or go online for Police non-emergencies.

Advice levels

• Crime rates are similar to those in Australia. Thieves often target vehicles. Don't leave valuables in your car or campervan.
• Earthquakes are a constant risk. Large, damaging quakes can happen at any time. Know what to do during and after an earthquake.
• All of New Zealand's coastline is at risk of a tsunami. Know the tsunami warning signs and move to high ground immediately. Don't wait for official alerts.
• New Zealand has several active volcanoes. Volcanic alert levels may rise quickly. You may be ordered to evacuate at short notice. Stay informed and follow the advice of local authorities. 
• Weather conditions can change quickly. Severe weather could leave you stranded or injured, especially in an isolated area. If you're climbing, hiking or in a remote area, register your trip with the Department of Conservation. Carry a personal locator beacon.

Full travel advice:  Safety

• Make sure your vaccinations are up to date before you travel.

Medical facilities and services are of a similar standard to those in Australia.

• New Zealand and Australia have a reciprocal healthcare agreement. This lets Australians access public medical facilities and care. However, there are some things it doesn't cover. Ensure you get comprehensive travel insurance.

Full travel advice:  Health

• Don't use or carry illegal drugs. Penalties may include fines and prison sentences, including for small amounts.
• Carry approved identification if you want to purchase alcohol or enter licensed premises. Approved ID includes your passport, a New Zealand driver's licence, an existing Hospitality NZ 18+ Card, or a Kiwi Access Card. An Australian driver's licence is not an approved form of ID under the NZ Sale and Supply of Alcohol Regulations.

Full travel advice:  Local laws

You must complete a New Zealand Traveller Declaration Form (NZTD) before passport control on arrival. You need to answer questions about your trip and what you’re bringing into the country. You can complete it  online  or by using the NZTD app, there's no cost. 

• Most Australian citizens don't need a visa to enter unless you have a criminal record or if you've been deported from any country. Entry and exit conditions can change at short notice. You can contact the nearest New Zealand embassy or consulate for the latest details.
• Before you travel, check Immigration New Zealand's website for current entry restrictions and requirements.

Full travel advice:  Travel

Local contacts

• The  Consular Services Charter  details what the Australian Government can and can't do to help you overseas.
• To stay up to date with local information, follow the High Commission’s social media accounts.

For consular help, contact the  Australian High Commission in Wellington , or the Australian Consulate-General in Auckland.

Full travel advice:  Local contacts

Full advice

Petty crime.

Crime rates in New Zealand are similar to those in Australia.

Thieves often target valuables left in cars and campervans.

Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk. 

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

More information:

Cyber security 

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards.

• Cyber security when travelling overseas

Civil unrest and political tension

Demonstrations and protests.

Protests are generally peaceful. However, public protests and events that draw large groups of people can turn violent.

Follow the advice of local authorities.

• Demonstrations and civil unrest

Terrorism is a threat worldwide.

• New Zealand police
• New Zealand Security Intelligence Service

Climate and natural disasters

New Zealand experiences  natural disasters  and  severe weather , including:

• earthquakes
• volcanic activity
• flash flooding

To protect yourself in a natural disaster:

• secure your passport in a safe, waterproof place
• follow the advice of local authorities
• keep in contact with friends and family

Monitor local media and other sources, including:

• Ministry of Civil Defence and Emergency Management
• Global Disaster Alert and Coordination System
• GetReady website  (New Zealand government)

Earthquakes

Earthquakes  are a constant risk in New Zealand.

Most quakes are too small or deep in the earth to feel. However, about 150 to 200 quakes are big enough to feel each year.

Large, damaging earthquakes have occurred and could happen again at any time. Aftershocks can continue for days or weeks.

When an earthquake happens, you're advised to drop, cover and hold. If an earthquake is long or strong, and you're near the coast or large body of water, you should go to higher ground immediately.

If you're indoors during an earthquake:

• move no more than a few steps to a heavy, solid object you can get underneath, and hold onto it
• don't try to run outside
• stay indoors until the shaking stops
• stay away from windows, chimneys, and shelves with heavy objects

If you're in bed:

• hold onto the bed and stay where you are
• protect your head and body with a pillow and blankets

If you're outdoors:

• move to the nearest clear spot
• keep away from buildings, trees, and power lines
• drop to the ground

If you're in a car:

• drive to a clear place away from buildings, trees, and power lines
• stay in the car with your seatbelt on until the shaking stops

If you're in a lift:

• stop at the nearest floor and get out

After the earthquake finishes:

• be aware of possible tsunami risks (see below)
• prepare for travel delays
• reconfirm your travel arrangements
• check your accommodation with travel agents and tour operators

Because of the region's earthquake risk, tsunamis could happen.

All of New Zealand's coastline is at risk of a tsunami. New Zealand is a member of the Pacific Tsunami Warning System.

The National Emergency Management Agency manages the National Tsunami Advisory and Warning Plan and issues tsunami alerts on its website. These are also broadcast by New Zealand media.

A tsunami could arrive within minutes. There may not be time for an official warning.

Move immediately to high ground, or as far inland as possible, if you're near the coast and you:

• feel a strong earthquake that makes it hard to stand up
• feel a weak, rolling earthquake that lasts a minute or more
• see a sudden rise or fall in sea level
• hear loud and unusual noises from the sea

Don't wait for official warnings.

Walk or bike if possible because of potential road congestion.

New Zealand's active volcanoes can erupt at any time. Volcanic alert levels may rise quickly. You may be ordered to evacuate at short notice.

If there's volcanic activity:

• follow the instructions and advice of local authorities
• follow evacuation orders
• take official warnings seriously

If you plan to visit active volcanoes or surrounding areas:

• monitor the  GeoNet  website
• get local advice first

Visit  GeoNet  for information about volcanic activity at:

• Mt Tongariro
• White Island
• other active volcanic sites

Severe weather

Weather conditions can change quickly. Severe weather can occur.

Creeks and rivers can experience  flash flooding  after heavy rains.

Rapid weather changes could leave you stranded or injured, particularly if you're in a remote area.

Monitor weather conditions, forecasts and warnings from  Metservice .

Take extra care if you're climbing, hiking or in a remote area.

Parts of New Zealand experience  bushfires  in hot, dry conditions.

If there's a bushfire, follow local advice.

Adventure activities

Most people enjoy adventure activities safely in New Zealand. However, these activities carry risks.

Several serious accidents involving Australians and other travellers have occurred. People have died.

Some operators have been found to be negligent.

Safety standards can differ both between individual operators, and from standards in Australia.

If you plan to do an adventure activity:

• be aware of the risks of individual or group activities
• check the safety standards of operators
• check to see if operators meet industry standards

Safety risks can increase in severe weather and remote areas.

Before you do any adventure activities :

• make sure your  travel insurance  covers your planned activities
• understand what your travel and other insurance doesn't cover
• only book with operators with appropriate safety equipment and practices
• always use the safety equipment, even if others don't

If you're trekking or travelling in a remote area:

• get updates on local weather from the  Department of Conservation
• check conditions with the local DOC visitor centre
• register your trip with a DOC visitor centre
• tell your family and friends your plans
• carry a personal locator beacon
• avoid creeks and rivers after heavy rains

You can hire personal locator beacons throughout New Zealand.

When you return from a hike, check in with:

• the DOC visitor centre
• your family and friends
• anyone else who knew your plans
• AdventureSmart
• Mountain Safety Council

Travel insurance

Get comprehensive  travel insurance  before you leave. 

Your policy must cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away (including if stopovers on the way to your destination are covered) 

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you need counselling services in New Zealand, contact:

• Lifeline – 0800 543 354 or free text HELP (4357)
• Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
• Healthline – 0800 611 116
• Samaritans – 0800 726 666
• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to take medication, check if it's legal in New Zealand. Take enough legal medication for your trip.

Carry a copy of your prescription or a letter from your doctor stating:

• what the medication is
• your required dosage
• that it's for personal use
• New Zealand Customs Service
• Medicare Australia

Health risks

Health risks are broadly similar to those in Australia.

Medical care

Medical facilities, reciprocal health care.

New Zealand and Australia have a  reciprocal health care agreement . This lets Australians access public medical facilities and care.

It doesn't:

• include ongoing treatment of existing health conditions
• cover extra accommodation costs or flights for family members
• cover flights to Australia
• replace the need for travel insurance.

To access services under the agreement:

• show your current Australian passport or evidence of permanent residency
• show your valid Medicare card.
• New Zealand Ministry of Health
• Reciprocal health care agreement (Services Australia)

Accident Compensation Corporation

If you're injured in an accident, the  Accident Compensation Corporation (ACC)  covers the costs of hospital treatment.

The cover provided by ACC:

• offers injury cover on a 'no-fault' basis — this means accident victims don’t have a legal right to sue a third party
• ends once you've left New Zealand
• doesn't replace your need for  travel insurance .

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our  Consular Services Charter . But we can't get you out of trouble or out of jail.

Penalties for possessing and using drugs may include fines and prison sentences.

• Carrying or using drugs

Alcohol laws

You'll need photo ID to buy alcohol or enter licensed premises.

You can't use your Australian driver's licence.

Approved IDs include:

• current passport
• current New Zealand driver's licence
• Kiwi Access Card
• Approved ID

Quarantine regulations

New Zealand has strict biosecurity rules.

If you don't declare items for quarantine, you'll get an instant fine.

If you make a false statement, you'll face heavy fines and prison sentences.

Customs requirements 

When you arrive, customs officers may check electronic devices they suspect are being used in criminal activity. Devices may include:

• mobile phones
• portable tablets
• hard drives
• digital cameras

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

• Staying within the law and respecting customs

Dual citizenship

New Zealand recognises dual nationality.

If you're an Australian-New Zealand dual citizen, use your  Australian passport  to enter and leave Australia.

• Dual nationals

Visas and border measures

Every country or territory decides who can enter or exit through its borders. Make sure you meet all entry and exit conditions. Contact  NZ Immigration  for details about visas, currency, customs and quarantine rules. If you don't meet the conditions, the Australian Government can't help you.

Visa conditions 

Most Australian citizens don’t need a visa to enter unless you have a criminal record or if you've been deported from any country.

Australian permanent residents need to apply online for a New Zealand Electronic Travel Authority (NZeTA) to enter New Zealand. Australian citizens are exempt from this rule.

For more information refer to the NZ Government Immigration website .

If you've been:

• convicted of any crimes, or
• deported from any country

Contact a  New Zealand Visa Application Centre  for advice well before you travel.

New Zealand Visa Application Centre

Level 6 66 Hunter Street Sydney NSW 2000

Phone: +61 2 8278 4529 or 1800 388 718 Website:  www.immigration.govt.nz Email:  [email protected]

Border measures

If you are a New Zealand visa or NZeTA holder you still need to complete an NZTD.

For more information see the  NZTD website . 

Maritime border

New Zealand's maritime border is open to all vessels, including foreign flagged vessels, cruise ships, recreational vessels (such as yachts and small craft) and specialist vessels used in research and exploration. 

For more information see the  New Zealand Customs Service – Travelling to New Zealand webpage . 

• Travelling to New Zealand  (New Zealand Government)
• Information for visa holders  (New Zealand Immigration)

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

New Zealand Immigration requires you to have 3 months of validity on your passport after the date you plan to leave. If you're planning to travel to another destination after leaving New Zealand, you may need more than 3 months validity on your passport after your departure date.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport is not valid for more than 6 months.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting  a new passport .

• NZ Immigration

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the  Australian Passport Information Service .
• If you're overseas, contact the nearest  Australian embassy or consulate .

Passport with ‘X’ gender identifier 

Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. 

New Zealand Immigration recognises gender 'X' on passports. If in doubt, contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

More information: 

• LGBTQIA+ travellers

The local currency is the New Zealand Dollar ($NZ).

Declare all amounts over $NZ10,000 or equivalent on arrival and departure. This covers all forms of currency, not only cash.

ATM availability is similar to Australia.

You can use debit or credit cards in most places as you would in Australia.

Contact your bank to let them know you'll use your cards overseas.

Local travel

Driving permit.

You can drive for up to 12 months with your Australian driver's licence.

After that, you'll need to get a local licence.

• Driver licences

Road travel

Ice, snow, fog, high winds and roaming animals can cause hazardous conditions. Heavy rain can cause landslides across roads.

Outside major cities, there aren't many motorways. Overtaking opportunities are limited.

Prepare for longer travel times than in Australia.

Railway crossings don't always have barriers, particularly in country areas.

If you're driving in mountain areas or to ski fields, be aware that roads:

• are often narrow and unpaved
• may not have safety barriers
• may require you to use snow chains
• may only be accessible by 4WD

It’s illegal to use a mobile phone while driving, but there is an exemption for 111 calls in genuine emergencies. Hands-free devices and 2-way radio are permitted.

If you plan to drive in New Zealand:

• learn the  local road rules  before driving
• be careful if there's ice, snow, fog or high winds
• check for road closures and warnings with the  New Zealand Transport Agency
• equip yourself for current and possible weather conditions
• Driving or riding
• Driving in New Zealand

Motorcycles

Make sure your travel insurance covers using a motorbike, quad bike or similar vehicle.

Always wear a helmet.

Taxis and rideshares are generally reliable. The standards are similar to Australia.

The  New Zealand Transport Authority  regulates taxis and rideshare apps.

Public transport

Buses, trains and ferries operate throughout New Zealand. State-run services are also regulated by the New Zealand Transport Authority.

Take care of your belongings on public transport.

• Transport and getting around safely

Several international cruise lines stopover in New Zealand. 

• Going on a cruise

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check  New Zealand's air safety profile  with the Aviation Safety Network.

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the  Consular Services Charter  for what the Australian Government can and can't do to help you overseas.

Australian High Commission, Wellington

72-76 Hobson Street Thorndon Wellington, New Zealand

Phone: +64 4 473 6411 Fax: +64 4 498 7103 Website:  newzealand.highcommission.gov.au Facebook:  Australia in New Zealand Twitter:  @AusHCNZ

Australian Consulate-General

Level 7, HSBC Tower  186-194 Quay Street Auckland City, New Zealand

Phone: +64 9 921 8800 Fax: +64 9 921 8820

Check the High Commission website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

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