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Princess Cruises email address?

By jandn , October 25, 2006 in Princess Cruises

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Cool Cruiser

Does anyone have an email address for Princess Cruises? I have been trying to contact them by phone at 1-800-PRINCESS for two days and get a busy signal every time.

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3,000+ Club

Princess Passenger Relations

[email protected]

I send e-mails all the time to friends. They are delivered to their rooms.

Ship name followed by @PrincessCruises.com

example. [email protected] would be their address. All ships have delivered all of my e-mails to cabins.

If you have a cabin number, it sure does help them out.

Hi jandn, Try this: Princess Passenger Relations [email protected]

Thanks for the email address. After sending a fax and two emails, I finally got confirmation that Princess Cruises received my written request for a gluten free diet.

I wonder why Princess does not have an email address to contact them on their web site.

Pam in CA

I send e-mails all the time to friends. They are delivered to their rooms. Ship name followed by @PrincessCruises.com example. [email protected] would be their address. All ships have delivered all of my e-mails to cabins. If you have a cabin number, it sure does help them out.

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Princess.com, Complaints dept Email address?

By Mike 12 , January 1, 2022 in Princess Cruises

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Hi does anyone have an Email address for Princess complaints dept . Many thanks for any info sent 😁

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billco

Princess doesn't have a complaint dept. There is customer support.

https://book.princess.com/captaincircle/customerCare.page

voljeep

1 hour ago, Mike 12 said: Hi does anyone have an Email address for Princess complaints dept . Many thanks for any info sent 😁

was the 'complaint' an on ship problem not handled while on board ?

Thrak

You can try this one:

[email protected]

Like

PescadoAmarillo

We have had two several emails to customer relations in the past two months totally ignored other than the initial “we received your email”response. They are not about a minor issue.  It would be nice to be acknowledged.

suekel

12 hours ago, Mike 12 said: Hi does anyone have an Email address for Princess complaints dept . Many thanks for any info sent 😁

If it's post cruise, I use the survey they send out.  They've called me after reading it.  

Potstech

3 hours ago, PescadoAmarillo said: We have had two several emails to customer relations in the past two months totally ignored other than the initial “we received your email”response. They are not about a minor issue.  It would be nice to be acknowledged.

Have had several conversations with calls received after sending post to that mail.  Even got several app problems fixed prior to our Nov cruise.  It took awhile to get the calls but they did happen.

We've only had a complaint once that we emails them about & never did receive an answer. Making them know about a problem on the ship always seems to generate a solution.

They take the comment cards very seriously & you'll get results quickly.

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    Posted October 25, 2006. crusdiva said: Hi jandn, Try this: Princess Passenger Relations. [email protected]. Thanks for the email address. After sending a fax and two emails, I finally got confirmation that Princess Cruises received my written request for a gluten free diet. I wonder why Princess does not have an email ...

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