quantum travel sas opiniones

Agencia de viajes en Bogotá es acusada de estafa y prácticas ilícitas para captar clientes

La empresa de turismo tiene varios locales y bahías en prestigiosos centros comerciales de la capital. SEMANA consultó con la SIC y tienen varias demandas en pie.

Encuentra aquí lo último en Semana

1 . inteligencia artificial reveló cuál es la hora en la que no debería lavar la ropa porque consume mucha energía, 2 . diario francés destapa la supuesta infiltración de hezbolá en bogotá, estarían usando una mezquita como fachada, 3 . jugadores del junior se paralizan en pleno partido con millonarios por polémica arbitral, 4 . “lo siento, estoy muy atrasado de trabajo”: el último mensaje que dejó el fiscal que saltó desde el sexto piso del edificio de la fiscalía en girardot, 5 . los tres productos que se volvieron virales en el dollarcity: esta es la razón.

Algunas empresas de viajes son denunciadas por medio de redes sociales o ante la Superintendencia de Industria y Comercio por fraude, publicidad engañosa y demás delitos. En este caso, la agencia Resort Travel Club es señalada por decenas de personas de inducir a sus clientes a comprar paquetes turísticos bajo presión y bajo la modalidad de estafa.

En su descripción de Facebook se catalogan como una empresa que “está certificada por las entidades competentes, quienes se encargan de velar por el correcto funcionamiento en el sector del turismo, garantizando así excelentes precios y servicios con el mejor respaldo ”. Cabe mencionar que esta agencia ofrece el servicio de intermediación, es decir, no contrata servicios directamente con operadores aéreos u hoteleros.

Las quejas más frecuentes contra esta empresa radican en que no incluyen dentro de sus paquetes la posibilidad de reservar en fechas diferentes a las que dicen ellos —precisamente porque son intermediarios— dejan de comunicarse con los compradores y a la hora de las devoluciones nadie responde por dinero.

SEMANA conoció de primera mano el caso de algunas personas, entre las cuales muchas se encuentran pagando un crédito por una membresía que allí les vendieron bajo el nombre de “Programa de Fidelización Vacacional”. Sin embargo, esta opción de compra no le permite a sus ‘beneficiarios’ acceder a algún plan vacacional o descuento . Por el contrario, si quieren viajar o adquirir un paquete deben pagar un costo adicional, fuera del crédito que allí le gestionaron.

Uno de los casos corresponde al de una persona que se afilió a la agencia, bajo el nombre de ‘asociada’ desde marzo de 2021 y cuando fue a cotizar un viaje, nadie respondió por los beneficios que supuestamente había adquirido. SEMANA conoció varios casos, pero las personas afectadas prefirieron mantener su identidad bajo reserva.

Al revisar las redes sociales de la empresa se da cuenta que estas no permiten visualizar los comentarios de sus clientes.

Modus operandi

Algunos de los casos denunciados coinciden en dar cuenta del método mediante el cual son abordados en diferentes centros comerciales. Por ejemplo, en el Centro Comercial Salitre Plaza, en Bogotá, un vendedor se acercó a una persona, la invitó a jugar con una ruleta; esta no ganó, pero aun así se le hizo la invitación para que se llevara algunas cortesías en un local de la agencia ubicado dentro del centro comercial. Allí, dentro del lugar, aseguran que la persona recibió una aromática y, luego de ello, terminó comprando un plan todo incluido con la agencia.

“ En ningún momento desde que uno entra allá lo dejan solo. Yo les dije que nos dejaran solos con mi pareja, además nos sentíamos muy presionados. Les dijimos que no íbamos a adquirir el paquete y nos respondieron que podíamos ser acogidos con la ley 1480. (...) Mi esposo pasó la tarjeta y fue de inmediato que aprobaron el crédito, sin ningún estudio previo”, señaló una de las presuntas víctimas a SEMANA .

Otro de los casos que conoció este medio fueron bajo la misma modalidad. Las personas fueron captadas por vendedores y ganaran o no el juego referido, los invitaban a las oficinas para adquirir planes vacacionales. Todos terminaron comprando membresías por crédito. “ Ellos no cobran por el servicio que ellos supuestamente brindan, sino por el cupo que uno tenga en la tarjeta ”, señaló una de las víctimas. Por esa razón, el valor que cada persona denunció varía, y el número de cuotas también. Hay rangos de entre 1′200.000 hasta 4′000.000 de pesos.

Solicitudes de retracto

De acuerdo con el artículo 47 de la ley 1480 de 2011, del estatuto del Consumidor, “en todos los contratos para la venta de bienes y prestación de servicios mediante sistemas de financiación otorgada por el productor o proveedor, venta de tiempos compartidos o ventas que utilizan métodos no tradicionales o a distancia, que por su naturaleza no deban consumirse o no hayan comenzado a ejecutarse antes de cinco (5) días, se entenderá pactado el derecho de retracto por parte del consumidor. En el evento en que se haga uso de la facultad de retracto, se resolverá el contrato y se deberá reintegrar el dinero que el consumidor hubiese pagado ”.

Los denunciantes señalan que para radicar dichas solicitudes procedieron a acercarse a las sedes, llamaron, enviaron correos y no obtuvieron respuesta. SEMANA conoció el caso de una persona que en agosto de 2021, y luego de insistir en reiteradas ocasiones, pudo radicar su retracto. Esta obtuvo una respuesta, inclusive Resort Travel Club le dijo, en ese entonces, porqué no atendían al teléfono. “En lo referente al de la demora para las respuestas de correos y llamadas , es prudente rescatar que el término de estas respuestas se haya medido en horas hábiles, motivo por el cual en ocasiones se considera un tiempo excesivo por parte del cliente , aun cuando se está cumpliendo con los términos establecidos”.

Sin embargo, según algunos denunciantes, la agencia estaría dilatando el proceso de algunas solicitudes de este tipo para exceder el tiempo estimado y así responder a los requerimiento de sus clientes. “De acuerdo a lo estipulado legalmente en el Estatuto del Consumidor, el término de tiempo para ejercer su derecho al retracto es de cinco (5) días hábiles, razón suficiente para que sea desestimada su pretensión de devolución del dinero, pues tal como se le indicó con anterioridad, se halla fuera del término de tiempo legalmente conferido para tal fin”, señala una respuesta a una solicitud de retracto conocida por SEMANA y emitida por una presunta víctima de esta agencia.

Denuncias ante la SIC

SEMANA conoció que dicha empresa tiene, hasta el 4 de febrero del presente año, los siguientes registros de demandas ante la Superintendencia de Industria y Comercio:

Además, la entidad señaló que hay tres denuncias radicadas “en la delegatura de protección al consumidor, cuyo motivo es: Abordaje intempestivo para participar en concursos y posteriormente ofrecer servicios turísticos ”. Cabe mencionar que la agencia Resort Travel Club no se ha pronunciado sobre las denuncias de sus clientes ni ha dado declaraciones a los medios de comunicación. SEMANA los consultó, pero no obtuvo respuesta.

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Quantum Travel since establishing has developed into the number one private hire choice. Founded on the principles of providing professional, reliable and a punctual service, we are a name well-known within the industry. Starting off with just a vision by a duo whose skill set lay solely in travel & tourism and a handful of clientele, today we boast an exclusive list of well-known blue chip organisations, driving some of the most influential people across the world.

Built on the founding principles of providing professional, reliable and a punctual service, we have brought them forward.

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Quantum Travels deepens operations with new platform

Managing Director, Quantum Travels, Michael Otubu,(left); Chief Operating Officer, Ajala.ng, Olamide Babayemi; Executive Director, Charles Obioha, and Ikeja Branch Manager, Adetoun Fawode, at the 20th anniversary of Quantum Travels in Lagos, recently.

Quantum Travels, one of Nigeria’s leading Travel Management Companies, has marked 20 years of operations with the rollout of a new online platform – Ajala.ng.

The new platform aims to handle the nitty-gritty of customers’ travel operations, ensuring that clients are solely immersed in the experiences that inspire and rejuvenate them.

Speaking during at the Quantum Travels’ 20th anniversary and the relaunch of Ajala.ng’s website in Lagos, the Chief Operating Officer of Ajala.ng, Olamide Babayemi, said from securing the most favourable and affordable travel and accommodation rates to offering unmatched customer support, visa processing assistance, travel financing through Ajala Pay Easy, and orchestrating destination events, the company envisions a seamless voyage for its clientele.

“Today, as we reignite the essence of Ajala.ng, we are not merely launching a digital platform; we are ushering the core values of Quantum Travels into the digital realm. Our vision is clear -to excel in creating superior and seamless travel experiences.

“Our mission is defined – to simplify travel, exceeding our customers’ expectations every step of the way. As we unveil Ajala.ng, we are not just celebrating the advancement of Quantum Travels, but the embodiment of a promise to our clients, a promise of unparalleled service, unending exploration, and an unwavering commitment to making travel an enriching chapter of their lives. With your support and collaboration, we are poised to redefine the way we explore the globe, one quantum leap at a time,” Babayemi said.

Earlier, the Managing Director of Quantum Travels, Michael Otubu, said a dream borne out of a pure attempt at survival and driven by the facts of its joint circumstances, marks Quantum Travels’ 20 years of existence.

Otubu disclosed that very few gave the uncommon union a chance of survival, let alone its propagation, adding that “it is a testament to the power of two, walking in agreement, that the anniversary celebration becomes a reality”.

He applauded family, friends, industry partners, customers and colleagues that have walked and partnered with the company in the last 20 years, to grow the company.

In this article

• Olamide Babayemi
• Quantum Travels

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Despite the Soviet past, today’s Moscow is a dynamic, cutting-edge city – and the most populous in Europe. Well-heeled Muscovites flaunt their wealth by sipping Champagne with sushi at elite restaurants and shopping for designer labels at frighteningly expensive boutiques. Meanwhile, a growing middle-class has seen a proliferation of hip bars and trendy cultural centres.

While the Russian capital has striven to move on, recent tensions with the West have stirred up memories of the past. Moscow has previously led the way with protests against Vladimir Putin, but even with the tumbling ruble and economic sanctions, his popularity remains strong.

This doesn’t make Russia a no-go area, and Moscow – with its cosmopolitan, globe-trotting denizens – is not the formidable crucible often depicted. In summer, temperatures soar and the city’s vast parklands flourish. The historic Gorky Park received a complete makeover in 2012, installing free Wi-Fi and even a beach, while the Soviet behemoth that was the Rossiya Hotel has been demolished to make way for an ambitious central park.

Before that project comes to fruition, there is Red Square to marvel at, not least the mind-boggling St Basil’s Cathedral. Built by Ivan the Terrible in the 16th century, its multi-coloured domes and acid-trip patterns seem to defy logic. Nearby is the 14th-century Kremlin and seat of the tsars.

Indeed architecture is one of the city’s main attractions, especially for aficionados of Soviet buildings. All too many have been destroyed to make way for gleaming 21st-century skyscrapers, but Stalin’s unmistakable Seven Sisters still stand tall against the modern towers.

The city is naturally keen to celebrate its great writers, composers and artists too. This sophisticated city boasts world-class institutions like the Bolshoi Theatre, the Moscow Tchaikovsky Conservatory and the Pushkin Museum of Fine Arts.

As for nightlife, the city is becoming increasingly hedonistic – whether jazz, rock or vodka is your thing, there are plenty of options. Even the culinary circuit has come on leaps and bounds, though an evening at one of the city’s growing stable of world-class restaurants requires considerable investment. This is, after all, a capital of oligarchs.

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Featured hotels, warsaw hotel.

Although its location may not be one of Moscow's most picturesque, the Warsaw Hotel is convenient for Gorky Park. Considering the quality of the competition, this is one of the best cheap options in the city, with clean and comfortable rooms, albeit in a rather dated style. Wi-Fi is complimentary and the Oktyabrskaya Metro station is right next door.

Golden Apple

A boutique hotel on a refreshingly human scale, the Golden Apple offers imaginative styling and a personal touch that many 5-star hotels lack. Behind the baroque facade, its minimalist rooms are cosy, and there's an onsite restaurant and an open-plan bar too. Staff speak excellent English and there's Wi-Fi access, a gym and a sauna.

Historical Hotel Sovietsky

In the 1950s, Joseph Stalin decreed that the famous Yar restaurant should be upgraded to a hotel and the Historical Hotel Sovietsky was born. It quickly became a showcase for the image of sophistication that the Soviet government wished to present to the world, and its 107 rooms still conjures up the nostalgia of this period in history.

Hotel Danilovsky

It's hard to imagine a more atmospheric place to stay than the 12-century precincts of the historic Danilovsky Monastery. Set amidst chapels and gardens, the hotel is a modern construction, but the rooms are comfortable and all have a view of the stately monastery buildings. There's a sauna and bar onsite too.

Hotel National

With perhaps the perfect Moscow location, overlooking the Kremlin, Hotel National offers a unique blend of history and luxury. Frescoed ceilings, Damask wallpaper, oil paintings and antique furniture all add to the classic Russian baroque experience. The best rooms afford splendid views of the Kremlin, and all have all the expected mod-cons, including Wi-Fi.

Swissôtel Krasnye Holmy

This eye-catching modernist hotel looms above the Moscow River. The most expensive rooms have sweeping views towards the Kremlin and the Seven Sisters, but they can be found from the hotel's rooftop bar too. There are 233 sleek rooms, all with flatscreen TVs and Wi-Fi access. There's also a spa, pool, gym and an organic restaurant.

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19 Unique And Fabulous Experiences In Moscow

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Thinking of visiting Russia? When visiting such a famous city, one must, of course, visit the iconic landmarks first. Moscow has plenty of those, most of them in the center of the city, which is very well-planned for tourists. Once you’ve seen the sights that are on most travelers’ lists, it’s time to branch out and visit some of the lesser-known sites, and there are some fascinating places to see and things to do.

I know this list is long, but I just couldn’t help myself. You probably won’t have the time to see them all. But that’s okay. Just scroll through the list and choose what sounds the most interesting to you. Where possible, make sure to book in advance, as things can get crowded, especially during high season.

1. The Red Square, Kremlin, And Surroundings

Red Square (Krasnya Ploshad) is the heart and soul of Russia, and where much of the country’s history has unfolded. This is the most famous landmark in Moscow and indeed the whole country, it’s an absolute must-do! The square is always full of people and has a rather festive atmosphere!

Saint Basil’s Cathedral

This is the famous church with the rainbow-colored, onion-domed roof. The cathedral was commissioned in the 1500s by Ivan the Terrible and according to legend, the Tsar thought it was so beautiful, that he ordered that the architect’s eyes be cut out afterward, so he could never build anything more beautiful! He wasn’t called Ivan the Terrible for no reason!

Lenin’s Mausoleum

The “love-it-or-hate-it” of tourist attractions in Russia. A glass sarcophagus containing the embalmed body of Russian revolutionary, Vladimir Lenin. It may seem a bit bizarre to display the mummy of a person, but it has been there for almost half a century and the 2.5 million visitors who come each year, clearly feel the queuing and thorough body search are worth it, to be in Lenin’s presence.

Pro Tip: no photos and no loud talking are allowed inside the Mausoleum.

Eternal Flame

There is an Eternal Flame in honor of an unknown soldier on the left side of Red Square. The hourly changing of the guards is worth seeing.

The Kremlin is the official residence of the Russian president. You can see it from the outside, or you can take an excursion to one of the museums located inside. This is the biggest active fortress in Europe, and holds a week’s worth of attractions! Once behind the 7,332-feet of walls, there are five squares, four cathedrals, 20 towers, various museums, and the world’s largest bell and cannon to see. Worth a special mention is the Armory Chamber that houses a collection of the famous Faberge Eggs.

Pro Tip: You can only go inside the Kremlin if you are part of a tourist group.

2. Bolshoi Theatre

Bolshoi Theatre translates to “The Big Theatre” in Russian, and the building is home to both the Bolshoi Ballet and Bolshoi Opera — among the oldest and most famous ballet and opera companies in the world.

Pro Tip: It’s hard to get an inexpensive ticket, so if you’re reading well in advance of going to Moscow then try buying tickets on the official website . Last-minute tickets cost around $250 per person. If this is out of your budget, about an hour before a performance, you can try buying a ticket at the entrance from a reseller. Most can speak enough English to negotiate the price.

Tour the Bolshoi Theatre: You can take a group guided tour of the Bolshoi Theatre which focuses on the history and architecture of the theatre and behind the scenes. There’s an English language tour that lasts 2 hours and costs around $300 for a group of up to six.

3. Luxury Shopping At GUM And TSUM

Russia’s main department store, GUM, has a stunning interior that is home to over 100 high-end boutiques, selling a variety of brands: from luxurious Dior to the more affordable Zara. Even if shopping is not on your Moscow to-do list GUM is still worth a visit; the glass-roofed arcade faces Red Square and offers a variety of classy eateries. TSUM, one of the biggest luxury malls in town, is right behind the Bolshoi and GUM. It’s an imposing building with lots of history, and worth a visit just for its design and its glass roof.

4. Christ The Savior Cathedral

This is one of Russia’s most visited cathedrals and is a newer addition to the gorgeous array of Muscovite cathedrals, but don’t let its young age fool you. After perestroika, in the early 90s, the revived Russian Orthodox Church was given permission to build a cathedral on this site. It did the location honors and built the largest temple of the Christian Orthodox Church. The façade is as grand as you’d expect, but it’s the inside that will mesmerize you, with its domes, gold, gorgeous paintings, and decor!

The cathedral is located just a few hundred feet away from the Kremlin and was the site of the infamous Pussy Riot protest against Putin back in 2012.

Pro Tip: Bring a shawl to cover your hair as is the local custom.

5. Gorky Park

Moscow’s premier green space, Gorky Park (Park Gor’kogo) is the city’s biggest and most famous park. There is entertainment on offer here for every taste, from outdoor dancing sessions to yoga classes, volleyball, ping-pong, rollerblading, and bike and boat rental in summer. In winter, half the park turns into a huge ice skating rink. Gorky Park is also home to an open-air movie theater and the Garage Museum of Contemporary Art. There is also Muzeon Art Park, a dynamic contemporary space with a unique collection of 700 sculptures. It is located right in front of Gorky Park.

6. Sparrow Hills Park

If you take a walk from Gorky Park, along the Moscow River embankment, you’ll end up in the city’s other legendary park, Sparrow Hills. Although the park doesn’t offer as many activities as its hip neighbor, it has a great panoramic view of the city

Pro Tip: You can take a free walking tour to all of the above attractions with an English-speaking guide.

7. River Cruising

One of the best ways to experience Moscow, and see all the famous landmarks, but from a different angle, is from the Moscow River. Take a river cruise. Avoid the tourist crowds. There are little nameless old boats that do the cruise, but if you are looking for a more luxurious experience take the Radisson Blu cruise and enjoy the sights with some good food and a glass of wine.

8. Metro Hopping

Inaugurated in the 1930s, the Moscow Metro system is one of the oldest and most beautiful in the world. Started in Stalinist times, each station is a work of art in its own right. I’d recommend touring the stations between 11 a.m. and 4 p.m. This way, you’ll be able to properly see it without the crowds. Ideally, I’d recommend taking a tour with a knowledgeable guide with GuruWalk, who will tell you stories of forgotten stations and how the history of the country is interconnected with the metro development. If going by yourself, then I definitely recommend checking out: Mayakovskaya, Ploschad Revolutsii, Kievskaya, Kropotkinskaya, Kurskaya, and Novoslobodskaya stations.

Visit the free Moscow Metro Museum: For real train enthusiasts, located in the southern vestibule of Sportivnaya station is a small free museum. Here you can take a peek into the driver’s cabin, see a collection of metro tokens from different cities, and see different models of a turnstile, traffic lights, escalator, and more.

9. Moscow State University View

In his effort to create a grander Moscow, Stalin had seven skyscrapers built in different parts of town; they’re called the Seven Sisters. The largest of these buildings and the one with the best view is the main building of the Moscow State University. Although this is a little outside the city center, the view is more than worth it.

10. Izmailovsky Market

Mostly known for the city’s largest flea market, the district of Izmaylovo is home to a maze of shops where you can get just about anything, from artisan crafts to traditional fur hats, handcrafted jewelry, fascinating Soviet memorabilia, and antiquities. It’s also one of Moscow’s largest green spaces. There are often no price tags, so be prepared to haggle a bit. Head to one of the market cafes for a warming mulled wine before continuing your shopping spree.

The History of Vodka Museum is found here, and the museum’s restaurant is the perfect place to sample various brands of the national drink.

Once you’ve covered the more touristy spots, Moscow still has plenty to offer, and the places below will also be full of locals! So for some local vibes, I would strongly recommend the spots below!

11. Moscow City

With a completely different vibe, Moscow City (also referred to as Moscow International Business Center) is like a mini Dubai, with lots of impressive tall glass buildings. Here is where you’ll find the best rooftops in towns, like Ruski Restaurant, the highest restaurant both in Moscow City and in Europe. Moscow City is great for crowd-free shopping and the best panoramic views of the city.

12. Tretyakov Gallery

Tretyakov Gallery started as the private collection of the Tretyakov brothers, who were 19th-century philanthropists. They gave their private collection to the government after their deaths. If there is just one museum you visit in Moscow, I recommend this one!

13. Tsaritsyno Museum-Reserve

Tsaritsyno was a residence of Catherine the Great more than two centuries ago. It became derelict during the Soviet era but has now been fully renovated. With its opulently decorated buildings, gardens, meadows, and forests, Tsaritsyno Park is the perfect place for a green respite in Moscow.

14. Kolomenskoye

A 10-minute metro ride from the city center is Kolomenskoe Museum-Reserve, where you can get an idea of what Russia looked like 200 years ago. You’ll find ancient churches (one dating back to the 16th century), the oldest garden in Moscow, and the wonderful fairytale wooden palace of Tsar Alexey Mikhailovich, father of Peter the Great.

15. Ostankino TV Tower

Built in 1967, Ostankino TV Tower was the tallest free-standing construction in the world at the time, it’s still the 8th tallest building in the world and the highest in Europe. It’s also the best observation deck, with a glass floor and 360-degree views. The speedy elevators take you 1,105 feet in next to no time.

Pro Tip: You need to book in advance; entrance is based on specific ticket times and the capacity is limited and only a certain number of tourists are allowed per day. Don’t forget your passport, you’ll need it to get through security.

16. Zaryadye Park

Zaryadye is a newly opened, landscaped urban park so new you won’t find it in a lot of tour guides. The park is near Red Square and is divided into four climatic zones: forest, steppe, tundra, and floodplains, depicting the variety of climatic zones in Russia.

These last three suggestions are a little quirky, but all are really worth checking out.

17. Museum Of Soviet Arcade Games

Release your inner child playing on 66 arcade machines from the Soviet era! What a great way to spend a couple of hours when tired of visiting museums and palaces. The staff speaks excellent English and are happy to explain how the games work.

18. Moscow Rooftop Tour

Take a 1-hour private Moscow rooftop tour with an experienced roofer. I can just about guarantee none of your friends will be able to say they’ve done it! For your comfort, I recommend wearing comfortable shoes. Take your camera, there are some amazing photo opportunities out there!

19. Sanduny Banya

This classical Russian bathhouse opened its doors in 1808 and is famous for combining traditional Russian banya services with luxurious interiors and service. If you enjoy spas and saunas, then you should experience a Russian bathhouse at least once in your life! Go with an open mind and hire a specialist to steam you as it’s meant to be done — by being beaten repeatedly with a besom (a leafy branch)! This is said to improve circulation, but is best done by a professional!

So there you have my list of things to do in Moscow. I could have gone on and on and on, but I didn’t want to try your patience! There are so many things to do in this vibrant city that you’ll definitely need to allocate several days for exploring.

Here are some other reasons to visit Moscow and Russia:

• 7 Reasons To Put Moscow On Your Travel Bucket List
• Russia 30 Years (And 30 Pounds) Ago
• Massive Mysterious Craters Appearing Again In Siberia

Born and raised in Sydney, Australia, before moving to Africa at the age of 21, Sarah Kingdom is a mountain climber and guide, traveler, yoga teacher, trail runner, and mother of two. When she is not climbing or traveling she lives on a cattle ranch in central Zambia. She guides and runs trips regularly in India, Nepal, Tibet, Russia, and Ethiopia, taking climbers up Tanzania’s Mount Kilimanjaro numerous times a year.

Discover the innovative features and cutting-edge technologies that make Moscow a Smart City leader. From efficient transportation systems to advanced energy management, Smart City Moscow is transforming urban living for its citizens. Explore the benefits and possibilities of a smarter city with Moscow smart city strategy.

Smart City Moscow, Russia

2.127 smart points.

Environment

Connectivity, life quality.

Moscow, on the Moskva River in western Russia, is the nation’s cosmopolitan capital. In its historic core is the Kremlin, a complex that’s home to the president and tsarist treasures in the Armoury. Outside its walls is Red Square, Russia’s symbolic center. It’s home to Lenin’s Mausoleum, the State Historical Museum’s comprehensive collection, and St. Basil’s Cathedral, known for its colorful, onion-shaped domes.

Once Moscow started to revive its legend and cultural gem, the number of visitors to VDNKh has been rapidly increasing to reach around 25 million people annually. In 2018, it saw the record-breaking 30 million guests! During its 80-year history, the exhibition was called in different ways: VSKhV, VDNKh, and VVTs. Its original purpose was to demonstrate the achievements of the national economy to Muscovites and numerous Moscow guests. However, today it has become a Grand Centre of leisure, education, and culture.

Examples of Smart City Development in Moscow:

• Implementation of a unified Intelligent Transportation System (ITS) that integrates various modes of transportation, including public transport, private vehicles, and bicycles, to provide a seamless and efficient travel experience for citizens.
• Deployment of a network of smart sensors and devices that collect and analyze data on traffic flow, air quality, noise pollution, and other environmental factors to help city officials make informed decisions and improve the quality of life for residents.
• Creation of digital platforms and services, such as e-government portals, online payment systems, and mobile apps, that enable citizens to access information and services quickly and easily, anytime and anywhere.

Companies and their Results Moscow smart city strategy:

• Yandex, the leading Russian search engine and technology company, has developed a number of smart transportation solutions in Moscow, including a ride-sharing service called Yandex.Taxi, a car-sharing service called Yandex.Drive, and a public transport planning tool called Yandex.Transport.
• Huawei, the Chinese tech giant, has partnered with Moscow authorities to deploy 5G networks and other advanced technologies to support the city’s smart city initiatives. The company has also established a research and development center in Moscow to focus on AI and other emerging technologies.

Statistics in Numbers:

• According to the Moscow Department of Information Technology, the city has installed more than 200,000 smart devices and sensors to monitor traffic, air quality, and other environmental factors.
• The Moscow Metro, which carries more than 7 million passengers per day, has implemented a smart ticketing system that allows commuters to pay for rides with their smartphones.
• Moscow’s e-government portal, which provides access to more than 500 online services, has registered more than 18 million users since its launch in 2011.

Interesting Facts:

• Moscow was ranked as the 9th smartest city in the world in 2020, according to the IESE Cities in Motion Index.
• The city has launched a number of smart city pilot projects, including a program to use blockchain technology to store and share data on real estate transactions and a project to deploy autonomous vehicles in certain parts of the city.
• Moscow authorities have set a goal of reducing the city’s carbon footprint by 30% by 2030 through a range of initiatives, including the promotion of electric vehicles and the implementation of energy-efficient buildings and infrastructure.

Plans for Moscow smart city 2030 strategy roadmap:

• The Moscow smart city strategy Roadmap, which was adopted in 2016, outlines a number of key priorities and initiatives for the city’s smart city development through 2030. These include:
• Expanding the use of digital technologies and services to improve the quality of life for residents, such as smart healthcare and education.
• Enhancing the city’s transportation infrastructure and mobility services to reduce congestion and improve accessibility.
• Promoting sustainable development and energy efficiency through the use of renewable energy sources and green building practices.
• Fostering innovation and entrepreneurship through the development of a strong ecosystem of startups, research institutions, and venture capital firms.

The Moscow Smart City strategy represents a comprehensive and ambitious plan to transform the city into a more livable, sustainable, and innovative urban environment. Through the use of advanced technologies and data-driven solutions, the strategy seeks to improve the quality of life for citizens and create a more prosperous and resilient city for future generations.

Moscow smart city strategy Technograd

Technograd is the chief front office of Moscow’s professional training system. The complex was opened in the Knowledge Park at VDNKh on 3 September 2018, with Moscow Mayor Sergey Sobyanin invited.

Training program

Technograd offers the world’s and the country’s best training programs in more than 40 most in-demand professions and professions of the future. The programs have been based on actual employers’ requirements. The complex gives an opportunity to train, retrain, and upgrade skills in any of the chosen careers. Its platforms provide excellent conditions for training specialists for small and medium-sized businesses. The training programs have been developed taking into account the specifics of each line of business and include case studies of leading entrepreneurs and experts.

Assembly point of the future

In the country’s sole supermarket of professions, everyone of any age can acquire an in-demand profession or choose his or her future job, taking training based on cutting-edge teaching methods. The innovative education complex of a new type is VDNKh’s attraction point.

Muscovites use the advantages of a smart city every day: they connect to the internet on a train or in the streets, arrange doctor’s visits via the Unified Medical Information Analysis System (UMIAS), pay utility bills online, and attend an online school. Mos.ru presents this article on how Moscow has managed to become one of the world’s smartest cities.

A Smart City is a system of city service resources that are used as efficiently as possible to provide maximum convenience for its residents. It requires a close connection between smart city projects (street CCTV cameras, public services, smart transport systems, and others) in a megalopolis.

City Wi-Fi and mobile internet

There are many points with free Wi-Fi access in Moscow streets, parks, and pedestrian areas, including over 2,000 located inside the Garden Ring and in Moscow parks.

The Internet can also be accessed from public transport. The network covers the metro, the MCC, the Aeroexpress trains to the airports as well as buses, trams, and trolleys. This means there is no need to authorize again after changing from one form of transport to another.

Mobile internet still costs Muscovites eight times less than in New York. Moscow is second in fixed telephone accessibility.

Smart transport

Moscow’s intelligent traffic control system is an important element in a Smart City. In Moscow, this system includes more than 2,000 traffic lights, 3,500 traffic detectors, and 2,000 CCTV cameras. Data from these devices are transferred to the Traffic Management Center’s situation room, where they are analyzed online, which helps control traffic. In the future, this information will make it possible for the Traffic Management Center to forecast traffic patterns due to street closures, the introduction of one-way traffic, or a newly designated bus lane.

Moscow was the first Russian region to launch a website where the public can pay various fees, and attain city services, and that moved permits and documents to the cloud allowing users to receive several services in one package.

Muscovites can check on and pay traffic tickets and utility bills, arrange a doctor’s visit, top-up a Troika card, sign up children for a club or do many other things in only minutes. There are 222 services in total on mos.ru now.

Visit a doctor online

The Unified Medical Information Analysis System (UMIAS) was launched in Moscow in 2011. It can be used to find the closest medical center, arrange a doctor’s visit, or get sick leave papers. UMIAS has reduced lines in clinics 2.5 times since it was launched.

UMIAS works at 678 medical centers, unites 21,500 doctors, and 9.5 million patients as well as 359 million arrangements, and provides for over 500,000 transactions every day. About 700,000 people use UMIAS to arrange to see a doctor every week.

City and Active Citizen

Muscovites can directly interact with the Moscow government and influence the city’s life. Our City is a feedback channel where residents can comment on officials and utility services issues.

Muscovites can report on the lack of a rubbish basket in a park, a broken staircase or pavement tile as well as rubbish on the street, poor landscaping care, or a pothole. Over a million users are registered on the website. Almost 1.8 million problems have been resolved with this website so far.

The Active Citizen online referendum system allows citizens to give an opinion on various issues, starting from additional bus routes and lawn mowing to the name of the new metro ring. “Active Citizens” save up bonus points to get brand souvenirs or tickets to theatres or museums. Today over 1.9 million participants are registered in the system, with 2,600 voting sessions held and over 81 million opinions taken into account.

Electronic school

The Moscow Electronic School project started in September 2016. The main elements include digital school records and online registering as well as an electronic library with textbooks and lesson scenarios. The scenarios have replaced lesson plans and look more like a presentation with materials and tasks. Teachers all around the city can find the necessary scenario at the library, add something new to the existing one, or create a new one and share it with others.

This system allows teachers to exchange opinions and creates healthy competition between teachers because scenarios can be rated and the number of downloads is recorded. As of today, teachers have created almost 50,000 lesson electronic scenarios. Interactive blackboards – 84-inch touch screens – can be used to make lessons more interesting. School students can draw on it, move elements from one place to another, paint various areas, and so on with a stylus or their fingers. Today’s children are used to electronic devices, so they like working that way. For example, in history lessons, students use the blackboard to enjoy drawing trade routes or circle areas where certain tribes lived. Some subjects, such as geometry, actually look better with 3D images. Thanks to internet access, teachers can quickly pull up information such as laws, articles, videos, and many other things on the interactive blackboard.

Moscow schools also use online school performance and attendance records as well as the “Attendance and Food” system, in which parents can see children’s marks and their education in general: what topics were covered and what homework is due. The system allows parents to monitor their child’s arrival and departure from school and what they had for lunch.

Video analytics

Moscow is one of the world’s top ten cities in the number of CCTV cameras. There are over 146,000 cameras installed in entrance halls, courtyards, public places, and educational institutions. Recordings are used to solve 70 percent of violations and crimes. The cameras also help monitor utility services.

Recordings are kept at the united data storage and process center. In case of an emergency, it is possible to book the archived information from the necessary camera for 30 days by calling 8 (495) 587-0002. The application number received from the operator must be given to law enforcement or legal counsel. If not booked, the archived information is kept for five days.

World recognition

It is fair to call Moscow a smart city, and this title is recognized by the global community. Last July, PricewaterhouseCoopers included Moscow in the top five megalopolises that are ready for innovation. Last June, the Russian capital won the WeGO award. Moscow received special mention in the category of e-government services, and last February, Intelligent Community Forum ranked Moscow among the top seven finalists in the most intelligent city contest.

Industrial design

A special style has been developed for the design of structures used in the new signage system. Materials were selected to minimize vandalism and that do not require painting to maintain their appearance. The exterior design was inspired by Moscow architecture.

How was the Moscow smart city strategy development?

The development of a single transport navigation signage system began in 2013 and was ready within a year. The pilot project was launched in the metro: information signs with pedestrian maps and exit numbers appeared at five stations. At the same time, maps for system accessibility appeared at the bike-share stations.

The first bus stop with the new signage was completed in Moscow in 2015. Signage with city maps for pedestrians also began appearing at that time.

The new navigation system began to be used on a wide scale in 2016. Information for the passengers is placed in the metro and at the stops as well as on pedestrian streets.

Over the past 7 years, the number of tourists has increased by 65 percent, from 12.8 million to 21 million people. City revenues from tourism, festivals, and cultural events have soared by 70 percent. A new navigation system has been introduced for the convenience of city residents and tourists: signs and markers are currently available in eight administrative areas as well as at every bus stop

Social care and assistance

Social-sector funding has almost doubled in 2011. In 2018, 430 billion roubles were allocated for social care and assistance projects. Apart from cash payments, the city implements other projects that make life easier. For example, 85 percent of buses, trolleybuses, and trams are adapted for people with disabilities, and to add to this the Exciting Activities for Senior Citizens project has been launched.

Since 2013, the city has planted over 90,000 trees and 1.9 million shrubs under the One Million Trees project. The air is becoming cleaner: Nitrogen oxide and carbon oxide emissions are down 20 and 30 percent, respectively, and those of tiny particles have decreased by an average of ten percent. And tap water no longer reeks of chlorine.

Parks and green zones

550 parks, since 2011, the city has improved 550 parks and green territories, including the creation of 259 new parks. In 2017, 113 green zones were improved. There are plans to still improve 84 parks before the year is out. Trees and shrubs cover 49 percent of the city’s area.

Construction

The city no longer implements high-density (infill) construction projects, and the construction of properties with an area of 21.2 million square meters has been canceled. New hospitals, schools and kindergartens, transport interchanges, and metro stations appear each year.

Science and innovations. Moscow smart city strategy

The city has established 33 technology parks accommodating thousands of small and medium-sized innovative companies. 39 industrial complexes prioritizing innovation development have been registered. 12 technology parks for children are being developed at local universities, offering classes for school children.

The number of weekend markets has increased ten-fold. Since early 2018, there are 102 marketplaces. Over 4,000 illegal trading facilities have been dismantled during the past five years, a standard system for siting kiosks has been drafted, and a 96.6-percent outlet-accessibility coefficient is now posted.

Since 2011, the city has improved 550 parks and green territories, including the creation of 259 new parks. In 2017, 113 green zones were improved. There are plans to still improve 84 parks before the year is out. Trees and shrubs cover 49 percent of the city’s area.

Since 2011, the city has opened over 90 new sports facilities, and the number of city residents preferring a healthy lifestyle has doubled. During the summer of 2018, Moscow hosted the 2018 FIFA World Cup. Luzhniki Stadium was renovated in the run-up to the event, and home stadiums for Spartak and CSKA were also built.

In the past few years, Moscow built 42 new cultural facilities and restored over 1,000 architectural landmarks, including the Arch of Triumph on Kutuzovsky Prospekt, the Pashkov House, the Gnessin School of Music, the Izvestia building, Helikon Opera, and many others as well.

Moscow city governed Moscow city is governed by a system of local government that consists of a Mayor, a City Duma (legislative body), and various executive bodies. The current Mayor of Moscow is Sergey Sobyanin, who has been in office since 2010. The City Duma is made up of 45 deputies who are elected for a term of five years. The executive bodies of Moscow city government are responsible for implementing policies and programs as directed by the Mayor and the City Duma. These bodies include the Moscow City Government, which is headed by the Mayor, and various departments responsible for areas such as transportation, education, and healthcare.

Building and courtyard Moscow smart city strategy

By 2015, the city renovated 105,900 residential building entrances and sections and replaced 29,500 lifts in apartment houses. In all, 21,875 courtyards were improved in 2011-2016. Parking space volumes tripled, and 17,353 new playgrounds and 4,487 sports facilities were installed

City projects

Moscow pioneered the development of key city-life aspects . Other Russian cities utilize the capital’s experience in implementing city-level projects to create a people-friendly urban environment, to modernize the transport sector, and implement IT projects at local schools

Route connectivity

The system is intended for the metro, surface transport, pedestrian spaces, the city’s bike-share network, and transit hubs, and it facilitates orientation along the way on the ground and underground. Each component is designed for a specific place, where it helps plan a route.

City maps for pedestrians have appeared in Moscow for the first time. All of them are designed with due account of the person’s location. It is marked “You are here.” The maps are oriented so that everything on the right is also to the right of the person looking at the map. Those accustomed to cardinal directions for orientation will see an arrow pointing to the north. The maps have circles indicating a five-minute walk from their location.

Metro Exits

Metro exits are now numbered clockwise. This helps people find the right direction. Major interchange hubs comprising several stations (Okhotny Ryad — Teatralnaya — Ploshchad Revolyutsii) have consecutive numbering. In addition, exits adapted for passengers with impaired mobility are marked with ramp and lift icons.

City landmarks that help orient visitors are marked with images and icons. This helps people identify them quicker and find the desired direction. Landmarks are indicated in the navigation system and serve as additional reference points.

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/*write your js code here*/, technology #post-grid-117119 .element_0{display: block ;font-family: quicksand; font-weight: 300; font-size: 36px;color: white; text-decoration: none; line-height: normal;padding: 0px 0px 5px 10px; text-align: left;} #post-grid-117119 .element_0:hover{}#post-grid-117119 .item{ background:#fff; } /*write your css code here*/ #post-grid-117119 .pagination .page-numbers, #post-grid-117119 .pagination .pager{ font-size:17px; color:#fff; background:#646464; }#post-grid-117119 .pagination .page-numbers:hover, #post-grid-117119 .pagination .page-numbers.current, #post-grid-117119 .pagination .pager.active{ background:#4b4b4b; }#post-grid-117119 .nav-filter .filter{ font-size:17px; color:#fff; background:#646464; }#post-grid-117119 .nav-filter .filter:hover, #post-grid-117119 .nav-filter .filter.active{ background:#4b4b4b; }#post-grid-117119 .owl-dots .owl-dot { background: #e6e6e6 none repeat scroll 0 0; }#post-grid-117119 { padding:0px; background: url() repeat scroll 0 0; }#post-grid-117119 .item .layer-media{height:auto;overflow: hidden; }#post-grid-117119 .item{ margin:6px;}@media only screen and (min-width: 1024px ) {#post-grid-117119 .item{height:auto;}}@media only screen and ( min-width: 768px ) and ( max-width: 1023px ) {#post-grid-117119 .item{max-height:auto;}}@media only screen and ( min-width: 0px ) and ( max-width: 767px ){#post-grid-117119 .item{height:auto;}} @media only screen and (min-width: 1024px ) { #post-grid-117119 .item{width:618px} } @media only screen and ( min-width: 768px ) and ( max-width: 1023px ) { #post-grid-117119 .item{width:600px} } @media only screen and ( min-width: 320px ) and ( max-width: 767px ) { #post-grid-117119 .item{width:100%} } post_grid_masonry_enable = "no"; jquery(document).ready(function($){ }); living in the smartphone era top 10 technology trends of 2023 jquery(document).ready(function($) { $("#post-grid-117119 .layer-media .gallery").owlcarousel({ items : 1, navtext : ["",""], autoplay: true, loop: true, autoheight : true, nav : false, dots : false, }) }); /*write your js code here*/.

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It’s going to take a rare kind of talent to strengthen your team. And a different kind of search to find it. It’s our belief that taking the time to find and nurture the best senior talent is one of the cornerstones of a successful business. We understand that not every company has the time or resources required to search for the perfect individuals – that’s where Quantum SAS comes in. Quantum SAS is an arm of the Quantum Group. We have been partnering with major UK and international businesses since 2000, supporting them with their senior recruitment and outplacement needs. Find out more about how our unique network of people can help to find the right talent for your organisation.

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