services in travel agency

Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

Catherine Falls Commercial / Getty Images

Best Hotel Booking Sites

Best Dreams Resorts

The Best Budget Hotels in Miami Beach of 2024

Best All-Inclusive Resorts for Solo Travelers

Best Budget Manhattan Hotels

Best Walt Disney World Resort Hotels in Orlando

The 9 Best All-Inclusive Family Resorts in Mexico in 2024

Best Las Vegas Hotels for Couples

Best Online Sites for Booking Cheap or Discounted Airline Tickets

The Best Oceanfront Virginia Beach Hotels

Best Car Rental Companies of 2024

Best London Budget Hotels

Best Budget Disney World Hotels

Best Hawaii All-Inclusive Hotels

Best Disneyland Hotels

Saving Money on Your Summer Vacation

The 6 areas of service in travel management agencies

Today, a company travel agency cannot concentrate solely on booking tickets and accommodation, but rather their services need to be much more extensive, diverse and comprehensive, covering wide-ranging areas such as consultancy, passenger assistance, cost optimisation, internal communication and technological aspects.

Historically, travel management agencies engaged exclusively in the management of the aspects related directly to the organisation of travel, which practically came down to transport ticket reservations and the search for accommodation.  

However, in recent years, the development of the Internet and online platforms has radically changed the way we understand and carry out travel and business relations in general. This has caused a major expansion in the role and functions of corporate travel agencies.

Today, when a company requires the services of a travel management agency, it not only seeks someone to manage its travel arrangements, since this can be done internally without much trouble using online tools, but also has other needs and expectations.

An agency of this type needs to take on the role of an authentic partner within the travel structure at the companies which it serves. To do this, it has to work closely with the Travel Manager or the person responsible for travel within the company 

The role of most agencies has been diversified into a series of services that can be divided into six main areas:

1) Travel Management

This would be the core function and the one which agencies engaged in organising business travel have always performed. This area of services would include the management and reservation of transport tickets, searches for accommodations, car rentals, etc.

Although it is the function that has been performed for the longest period of time, new technologies have significantly changed the way these tasks are carried out, with aspects coming into play such as price comparisons or strategies for obtaining deals and discounts.

2) Passenger assistance

On a trip there may be many unforeseen problems and issues which need to be resolved: repatriation due to illness, accident or emergency, lost luggage or documents, etc.

3) Consulting

Consulting services include a large number of aspects which are related, more or less directly, with travel: information of interest for the traveller (customs of the country of destination, recommendations on behaviour, etc.), cost optimisation and control, advice on travel policies, etc.

4) Marketing and internal communication

Due to its experience, a travel management agency can be very helpful in preparing travel policies for companies (rules regarding expenses, management of per diems, etc.), as well as its proper and effective communication to the employees.  

5) Technology

The proper and constantly updated use of technology is vital, not only for the requesting and comparison of travel services (tickets, accommodation, etc.) but also for such diverse aspects as billing management or locating travellers in extreme situations.

6) Leisure Services

In some cases, some travel management companies offer direct discounts or improved conditions on travel and leisure activities for the employees and their relatives at the companies for which they work.

With the comprehensive management of corporate travel, travel management companies achieve the goal of giving added value to their service, which is essential in order to meet the current expectations and needs of companies.

You may also like…

The travel policy: a tool for optimizing company expenses

Types of company allowances

How to improve efficiency in travel expense management

Subscribe to our blog and do not miss the news.

The Complete Guide to Booking Travel Online

What is an online travel agency, and what are the best sites and apps to use to search for hotels and flights we break it all down for you..

• Copy Link copied

There’s a lot to navigate when researching and booking travel online.

Photo by Rawpixel.com/Shutterstock

My first travel adventure was to Venezuela. I booked the ticket with a travel agent over a pay phone. The agent searched a dozen flight itineraries over a few days, all so I could save $15.

Times have changed. Today, flight searches start online , often on your mobile device. Passengers book either directly with the airline or hotel or with online travel agencies. Rarely do we get on the phone. In fact, American Airlines and United Airlines charge $25 to make a domestic flight booking by phone. And pay phones hardly exist anymore.

So, what is the best way to book online? Here is our complete guide to online travel agencies, search tools, and the variety of booking options available on both mobile devices and desktops.

What is an OTA?

An online travel agency, or OTA, is a website or mobile app that allows users to search for and book travel services such as flights, hotels, car rentals, cruises, and activities. The booking is made directly with the online travel agency but confirmed by the service provider, such as an airline or a hotel. As a customer, your relationship is with the OTA.

What are the main OTAs?

Many online travel agencies nowadays are owned by two main companies: Expedia and Priceline. The Expedia Group is the largest online travel agency in the United States with 70 percent market share, according to travel data firm Phocuswright. Expedia Group operates Expedia.com , Orbitz, Hotels.com , Trivago, CheapTickets , Hotwire , Vrbo , and Travelocity .

Priceline is a major competitor to Expedia, with global revenues larger than the Expedia Group. The company owns Priceline.com, Booking.com, Cheapflights, Momondo, and Kayak—the latter two being metasearch engines (more on that below).

There are also independent newcomers such as Hopper (a mobile-only booking tool) and Kiwi.com (which allows you to book flights on air carriers that don’t normally have a commercial relationship).

Are OTA fares lower than booking directly?

Generally, no. The fares that are displayed by an OTA will be similar if not slightly more expensive when compared to an airline’s website. They’re usually only a few dollars higher or lower. The OTAs charge a booking fee to the airlines, and often that fee is passed directly to consumers. For example, Lufthansa tacks on an additional $18 to any booking made through an OTA for Lufthansa flights. The same flights are exactly $18 cheaper on the airline’s website.

Where you can score a good travel deal through an OTA is when booking a last-minute hotel and flight package. Many OTAs have cut agreements with airlines allowing last-minute travelers to access lower rates than are typically available when passengers book a flight alone.

Are all airlines available to be booked through OTAs?

No. Many OTAs do not display flights from some of the low-fare leaders. For example, Southwest and Allegiant flights are not available through OTAs; the same goes for Ryanair in Europe. And, earlier this year United Airlines threatened to pull out of Expedia altogether, only recently signing a multi-year agreement to stay in. The airlines would rather not lose any margin to online travel agencies in an already low-margin industry and would rather maintain a direct relationship with the customer.

Are smaller OTAs safe to use?

Expedia and Priceline are the two largest players in the online booking space, but there are dozens of independent OTAs, such as CheapOAir, OneTravel, JustFly, and SmartFares. Confusingly, you might actually stumble on ads for these OTAs while using Expedia or Priceline sites. That’s because the larger OTAs earn revenue through advertising, sending passengers to smaller OTAs and charging those OTAs for the favor.

Buyer beware: some of these lesser-known OTAs are masters at hidden fees. For example, a flight search on JetBlue allows for free seat selection in many instances. If you perform the same search on FlightNetwork, an independent OTA, and select a seat, you will be charged an additional $25—despite the fact that JetBlue doesn’t charge a seat selection fee if you book directly.

What if you need to change your itinerary?

Itinerary changes are often a pain. If your plans change, it won’t matter whether you’ve booked directly with an airline or with an OTA—you’re going to pay fees for the privilege, if you can even change your ticket at all.

For example, CheapTickets.com, which is part of the Expedia Group, charges $25 to change or cancel a ticket if that change is requested after 24 hours of making the booking—it is free if you do so within 24 hours of booking. However, the fees go up from there. JustFly, an independent OTA, charges a $75 fee for changes to domestic flights in addition to airline change fees, plus the difference in fare, for tickets that can be changed. For an international trip, the fee rises to $200. That means to change an international flight with Delta (which charges a $100 change fee) booked through JustFly, you’ll be assessed $300 in fees, plus the difference in fare. At that rate, you may as well book a new flight. FlightNetwork indicates in its terms of service that changes may incur a change fee but doesn’t specify what those fees are. That hardly makes the few dollars you saved by booking with the OTA in the first place worth it.

What is an OTA price match policy?

To assure travelers that they are getting the lowest fare possible, many OTAs have a price match policy. The rules vary and so do the benefits.

For example, if you book with Orbitz and find a less expensive flight, car rental, or activity on any U.S.-based website within 24 hours of your booking, Orbitz will refund you the difference you paid. And it works: I have personally found a flight in the same class, on the same airline, for the same origin and destination cities, and requested Orbitz to refund the difference of around $35. Within a few weeks, I received a check in the mail. A similar program applies for CheapOAir, but there’s a catch—the price difference must be found on a major OTA such as Expedia or Travelocity.

Expedia has a particularly good price match policy, but you have to pay extra for it at the time of booking. Expedia offers the price match option as an add-on that costs between $5 and $30 when you book. With the price match applied, if the airfare on Expedia drops between 120 days of the flight and up to six hours before the flight, Expedia will automatically refund you the difference in fare. Unfortunately, fares generally do not drop substantially as the travel date approaches, so while this might give you peace of mind, it’s probably not worth the expense.

How do Google Flights and other travel metasearch engines work?

Frequent fliers are likely familiar with websites such as Google Flights, Kayak, Momondo, or Skyscanner. On these websites, passengers search on the site but are redirected to the service provider to complete the booking, such as an airline, rental car company, or hotel.

Metasearch started with a product called ITA Matrix, which is a tool for searching airfares online but not for actually booking online. ITA Matrix allows for multi-city searching, such as setting two different departure or arrival airports, and for offering a calendar view of fares for easier comparison. That company was acquired by Google in 2011, and savvy travelers swear by it to help find the least expensive fares online. Most consumers are more familiar with Google Flights, which has gained traction more recently not least because it has the benefit of being displayed first in search results on Google.

Metasearch engines receive distribution fees from the airlines for sending traffic to the supplier websites. There are no additional hidden fees for using a metasearch engine because you’re booking directly with the airline or hotel.

A major benefit of the metasearch engines is their price tracking tool, which lets users know whether the displayed fares are low, average, or high for the flight, allowing travelers to make a more informed decision on whether to book a flight or not . Google Flights and Kayak, for instance, both have price tracking tools.

Why not just book directly?

The airlines would definitely much rather you book directly with them. Over the past five years, they have gotten much better at marketing and selling their product directly to consumers online and through mobile sites and apps. But in the past, they weren’t so good at it. In fact, Delta, Northwest, United, American, and Continental got together to invest $145 million to launch Orbitz in 1999 to counter the threat from Expedia. Now Orbitz is owned by Expedia.

The airlines also try to encourage customers to book directly so that they can maintain a closer relationship with them. It allows carriers to connect bookings with loyalty programs and create special offers and discounts catered to individual passengers.

There is another benefit to booking directly. The U.S. Department of Transportation requires carriers to hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty, so long as the booking is made at least seven days before travel. The law applies, however, only to U.S. and foreign air carriers that have websites marketed to U.S. consumers. This means that, in theory, an online travel agency does not have to offer such a policy, although most OTAs do.

What are the options for booking on your mobile device?

Airlines and the major OTAs all have apps to help you book and manage your trip on your mobile device, but their functionality is lacking compared to these websites’ desktop editions. For example, Expedia’s app doesn’t allow you to view flights on a month-view calendar. Kayak has an app with more bells and whistles and a better user interface, including a month-view calendar with color-coded pricing. It also has a handy “augmented reality” function to help you see if your carry-on bag will fit in the overhead bin (a feature originally developed by KLM). Point your phone’s camera at the luggage, and it’ll give you the dimensions.

While apps are improving and gaining in popularity, you still might find it easier to locate the best deals on flights and hotels by using your desktop, where you can have multiple tabs open and have all the available search tools at your disposal. Apps are fine for booking directly with an airline once you know which flights you want to book.

If you’re determined to use your mobile device, you may want to look into Hopper. Hopper is a mobile-first flight booking tool that has a solid price prediction tool. You can research travel options and book directly on the app. Another benefit of Hopper: Of its team of 300 employees, nearly half are dedicated to customer support and are based in Canada versus some OTAs and airlines that outsource much of their customer service further afield.

The bottom line?

Like many travelers, I enjoy a flight deal as much as the next person, but I also don’t like any added hassle. I typically start my travel searches using the ITA Matrix or Google Flights to get a general sense of the fares. It helps to know what is a good deal and what is expensive for a particular route. I do my research, typically on a desktop computer. When I’m ready to book, I’ll book directly with the airline. I’ve found that customer service is better when booking directly with the service provider. But I’ve also saved money by using OTAs and have booked with them, too. Whichever way you choose to book, you can be safe in the knowledge that finding and purchasing travel online is a lot easier today than searching for a deal with a travel agent on a pay phone.

>> Next: How to Get the Best Last-Minute Travel Deals

• Locations & Hours
• Meet Our Advisors

Deals & Specials

• Tap to Email
• Tap to Call

• Travel Protection Plans
• Charter to Orlando
• Universal Orlando Charter
• Western U.S. and International Tours
• Group Cruises
• Select Cruises
• Group Tours and Packages
• Sports and More
• Destinations
• Themed Trips
• Walt Disney World
• Travel Registry
• Search Prices
• Special Needs Travel
• Search & Book Online
• Boscov's Group Cruises
• Boscov's Select Cruises
• Ocean Cruises
• River Cruises
• Alaska Cruises
• Hot Deals of the Week
• Destination Weddings
• Honeymoon Registry
• Find a Travel Registry

• Exclusive Vacations
• Group Travel
• Business Travel

INCLEMENT WEATHER: Some locations may be affected by inclement weather 2/13/2024

I want to go to..

Deals and Specials

CRUISE LINE SAILINGS RESUME

Cdc lifts no-sail order, approving passenger operations, we are here for you. book your cruise today, is your driver's license, real id compliant, deadline is october 1, 2021. click here to learn more..

Your First Stop to

Anywhere in the world.

Since 1974, Boscov's Travel has helped clients craft enduring vacation memories. As a full travel management company, we can take you to almost any destination across the globe. Whether you're looking to go on your first family trip to Walt Disney World, or looking to cross the last exotic journey off your bucket list, our team of experienced Travel Advisors can help you design an unforgettable vacation. Best of all, we never charge you for complete travel package planning services.

MEET OUR ADVISORS

We are dream vacation makers. We are world travelers. We are the Boscov's Travel team. Our team of Travel Advisors help thousands of clients each year explore almost every corner of the world. Our highly-trained and experienced team allows you to take the stress out of vacation planning while getting more for your money when you work with them. It's time to take the stress out of vacation planning and get more for your money when you book with one of our Travel Advisors.

Connect with Us to plan

Your next getaway.

Become a Boscov's Credit Cardholder and Enjoy These Exclusive Benefits

No Interest for 12 Months – after that, Variable Purchase APR of 30.99% on travel purchases $299 for 12 months made with your Boscov’s credit card.*

*Interest will be charged to your account from the end of the promotional period at the standard variable purchase APR of 30.99% on the remaining balance if the purchase balance is not paid in full within 12 months or if you make a late payment.

Book travel using your Boscov's credit card and receive 2 points on every $1 spent. Rewards can be used on your travel purchase or within Boscov's

SIGN UP FOR

Email specials.

Stay up to date on Boscov's Travel exclusive deals and rewards!

• English (UK)
• English (CA)
• Deutsch (DE)
• Deutsch (CH)

The 10 best online travel agencies in 2024

The top 10 online travel agencies.

• Booking.com
• Lastminute.com

Best online travel agencies for business travel

1. travelperk.

Main offerings and features:

• Industry-leading travel inventory
• Flexible booking with FlexiPerk
• Safety alerts with TravelCare
• Integrated travel policy & approval flows
• Centralized invoicing
• Easy & real-time expense reports
• Carbon offsetting with GreenPerk
• 24/7 fast customer support in target 15s
• VAT reclaim
• Integration with 3rd party tools , such as expense management or HR software like Expensify and BambooHR

Save time and money on your business travel with TravelPerk

2. sap concur.

• Works with some of the biggest brands
• Easy tracking and reporting of expenses for expense reports
• Many connected apps, such as Uber and Airbnb for cars and hotels
• One solution for a variety of business travel spending

Click below to compare both platforms’ features and benefits

• Ample integrations
• Award-winning mobile app
• Employee-centric travel management

Click below for a more detailed comparison between both platforms:

Best online travel agencies for leisure travel, 1. booking.com.

• Intuitive booking tool and website
• Flight + Hotel booking for easily planning trips with no cross-referencing travel websites
• Simple car rental options and taxi hire
• Available in over 40 different languages and offers over half a million properties across 207 countries
• You can book experiences in your destination city to entertain you on your travels
• Genius rewards program

• Simple interface and booking tool
• Deals when making more than one booking
• 38 different languages and offers a 24-hour, multilingual customer support service
• Free cancellation within 24 hours of booking
• Millions of reviews to help make your decision

3. Lastminute.com

• Filter hotels according to budgets, star ratings, guest ratings, board types, and more
• ATOL protection on flight + hotel bundles
• Flash sales for last-minute deals
• Payment plans to spread out the cost of travel
• Extra entertainment booking for your trips, like theatrical productions and day trips
• Gift cards for gifting travel

• Expedia rewards for hotels, cars, and more
• Experienced support
• Compare cruise lines
• Big savings when booking flights, hotels, and car rentals
• Operates in nearly 70 countries and in over 35 different languages
• Luxury travel options

• Book hotels, flights, cars, and bundles
• 24/7 support
• Lower prices on the app
• Great last-minute deals for spontaneous travel

6. Bookmundi

Best online travel agencies for flights

1. skyscanner.

• Super flexible booking filters
• Cheaper flights and hotels than other OTAs
• Price alerts for travel routes of interest
• Easy-to-use booking tool and UI
• Hundreds of location and currency options
• One-way, return, and multi-city travel options

2. Kiwi.com

• Simple flight booking tool
• Partnerships with Booking.com and Rentalcars.com
• Discover deals anywhere with the option to open up your search
• Easy-to-use app

How do online travel agencies work?

What are the advantages of booking through an online travel agency.

• Access to comparison tools
• Peer reviews to help you with your decisions
• Flexible cancellation policies
• All your travel in one place
• Local flights and deals

Rewards programs

Comparison tools, peer reviews, flexible cancellation.

Flexiperk: Cancel anytime, anywhere. Get a minimum of 80% of your money back.

One account for all of your travel needs, a local approach to global travel, wrapping up.

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

Speak to a travel expert

10 Most impactful travel technology companies in 2024

5 best corporate travel management apps

The 8 best business travel management companies in Europe

• Business Travel Management
• Offset Carbon Footprint
• Flexible travel
• Travelperk Sustainability Policy
• Corporate Travel Resources
• Corporate Travel Glossary
• For Travel Managers
• For Finance Teams
• For Travelers
• Thoughts from TravelPerk
• Careers Hiring
• User Reviews
• Integrations
• Privacy Center
• Help Center
• Privacy Policy
• Cookies Policy
• Modern Slavery Act | Statement
• Supplier Code of Conduct

Select your preferred language

• Deutsch English English (Australia) English (China) English (India)
• English (United Kingdom) Español (Latinoamérica) Español (España) Français Italiano
• Português (Brasil) Suomi Svenska 中文

Business Travel Agency

Put the power of one of the world’s leading corporate travel agencies to work for you.

Making the most of corporate travel agency services

CWT understands that the relationship between organizations and their traveling employees is changing. Your employees need business travel agents who can help them stay productive, get the best prices, and make travel easier for them. Your organization needs a corporate travel agency that helps you manage your travel program effectively, including:

• Getting started
• Engaging travelers
• Staying overnight
• Managing risk
• Delivering travel ROI
• Driving action
• Managing meetings

CWT, one of the world’s leading business travel agencies, provides world-class corporate travel management fueled by decades of experience, our amazing corporate travel agents and backed by award-winning technology. Our organization focuses on the business of business travel—so you and your employees can focus on your company’s business.

We make business travel easier for your employees

• Easy bookings on one, integrated platform that offers corporate travel agency services via mobile, online or phone.
• Single platform for business-relevant flights, trains, car rentals and hotels no matter which booking channel they choose.
• Consistent service in ~150 countries around the world by corporate travel agents
• Price tracking technology, helps travelers take advantage of price drops even after they’ve booked their airline ticket or hotel room.
• Proven best hotel rates —with a Best Rate Guarantee on our specially negotiated deals
• Highest rated mobile travel app of any travel management company or third-party—on both iOS and Android platforms.  

We help you manage corporate travel better

• Online, 24/7 access to an award-winning travel management command center .
• Shareable reports and graphics to help you win over key stakeholders and showcase your value.
• Automated messaging to help you improve communications to traveling employees, helping you improve policy compliance and give your employees helpful information.
• Traveler tracking available 24/7 through interactive maps and enhanced risk management services.
• An array of tools, services and processes that support travel policy compliance.
• New insights and savings opportunities recommended based on your company’s specific travel data.

Reach out to CWT today to discuss a travel program

Traveler help

Help me manage my travel

Careers at CWT

Explore career opportunities

Careers @ CWT

Learn more about travel management

Contact CWT

Learn more about our travel management offering

Travelers: manage your travel here . The below form is for inquiries about our corporate travel management offering.

To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the ‘unsubscribe’ link on any of our emails.

Thank you for your interest in CWT, we will contact you soon.

Thank you for your interest in CWT. Unfortunately, CWT cannot offer services in your home country at this time. Your contact request has not been submitted.

With kind regards,

• Why We’re Different
• Social Responsibility
• Government Travel Services
• Government Online Booking Tool
• Government Event Management
• Air Services
• Corporate Online Booking
• Corporate Travel Solutions
• Corporate Event Management
• Corporate Hotel Programs
• Corporate Car Rentals
• Corporate Private Jet Rental
• Corporate Incentive Vacation Travel

Intelligent Traveler

• Reporting Capabilities
• Invoice Lookup
• Government Online Booking
• Agent Pipeline
• Complete College
• Vanguard Inspection
• Report Card
• Visa & Passports
• Flight Stats
• Insider Report

National Travel has over 40 years of experience working with all types of Travel Management. From large groups and corporate business travelers, to government agencies in need of a service they can trust. We can book your private charter or dream vacation too, all with the help of our expertly trained agents!

Your one stop travel app

Download for FREE Today!

Our Team is Your Team & We Are Always here for You!

Our agents go through some of the most extensive training in the industry! We develop every aspect of travel management so you can focus on your business.

Inclusive by Design

Stay informed with our insider news for national travel agency tips.

Delta’s Stunning New Terminal at LaGuardia Will Make You Want to Show Up to the Airport Early

New York’s LaGuardia Airport is getting another gorgeous new building: Delta is set to open the doors to its Terminal C facility on Saturday, June 4. The modern, $4 billion structure houses a slick check-in lobby, 11 TSA security lanes, and five baggage claim carousels, as well as a new concourse with 10 gates. It’s the latest space to debut in the sweeping construction overhaul of LaGuardia, which will see practically every passenger building torn down and rebuilt from scratch by 2024.

Qantas’ New First-Class Suites Will Make Flying Nonstop From New York to Sydney a Breeze

TSA Is No Longer Scanning Boarding Passes at These Airports.

Military and Overseas citizens can vote. Wherever they are.

Subscribe for our travel newsletter.

Monthly travel updates and alters, directly to your inbox.

National Travel has been an ardent supporter of Doctors Without Borders for decades!

Providing independent, impartial medical humanitarian assistance to the people who need it most.

growth through collaboration & coordination

Our Corporate and Government Travel Partners & Vendors

See why we’re different

National Travel Chase Tower Suite 100 707 Virginia Street East Charleston, WV 25301

800-624-8283

[email protected]

Quick Links

Government Travel Corporate Travel Vacation Travel Intelligent Traveler Reporting Invoice Lookup Government Booking Corporate Booking GSA Rates Report Card Visa & Passports Flight Status Privacy Policy Online Policy

CURRENT PRICES END MAY 12

Outside Festival feat. Thundercat and Fleet Foxes.

FROM JUST $44

Should I Use a Travel Agent? Our Travel Expert Says It Makes All the Difference.

The new age of travel agents know how to find deals, book off-the-beaten path adventures, and get you out of any jam. Especially if you know who to use.

Heading out the door? Read this article on the Outside app available now on iOS devices for members! >","name":"in-content-cta","type":"link"}}'>Download the app .

I’ve always thought that planning my own trips was the most cost-effective way, but I’ve been hearing more about travel agents making a comeback and saving their clients a lot of money. What kinds of outdoor trips should I turn to a travel agent for, and are there any who specialize in working with adventurers like me?

Technically, I’m a professional traveler. As a journalist, it’s my job to research and connect with locals to get beneath the surface of a destination. So I have never really used travel agents. What could they plan better than I could?

A lot, it turns out. Over the years, I’ve gotten to know many travel specialists, and I consider them magicians. My big aha moment happened two winters ago on a trip to Iceland . A massive storm shut down internal flights for a day, causing me to miss my return flight to the U.S. Normally, I would have spent frustrating hours on hold with the airline. But because I’d paid $65 to have Ana Gloria Garcia, an air-support specialist at the travel agency EmbarkBeyond, find and book the most affordable and convenient flight option for me, she handled the rebookings while I soaked in the Blue Lagoon.

During the pandemic, agents became advocates helping travelers get refunds on canceled flights and trips. As travel has come roaring back, an agent’s superpower is now their access to the best hotel rooms, most in-the-know guides, free amenities, and more, says Cory Hagopian, senior vice president of sales and partnerships for Virtuoso , a global network of travel agencies.

And they’re attracting a young clientele. According to a recent industry survey , 38 percent of millennials and Gen Zers are opting to use travel agents as opposed to booking on their own trips. That number is far greater than Gen Xers and baby boomers, of whom only 12 and 2 percent respectively use agents.

What Do I Gain from Using a Travel Agent?

I recently had a friend tell me she spent close to 40 hours researching a family trip online. She probably could have gleaned the same intel from an hourlong conversation with a travel adviser. Knowledge is priceless, and advisers act as your insiders. They know what you don’t and fill in the blanks for things you might not have considered, says Erika Richter, a spokesperson for the American Society of Travel Advisors (ASTA). Their firsthand knowledge, vast network, and on-the-ground connections all combine to provide a unique perspective for crafting the perfect itinerary for you.

Most travel advisers specialize in certain regions and countries and travel to them frequently, so they have up-to-date intel on not only the best safari camps but the perfect tent to book for the most incredible views and the best local restaurants you won’t find on Tripadvisor. They want their client’s trips to go well to keep them coming back, so it’s in their interest to have sussed out hotels and itineraries before they send you out into the world.

Nicole Forster, 29, considers herself a savvy traveler. She’s been to 20-plus countries and enjoys destination research. But when it came to planning her honeymoon in Africa, she felt overwhelmed, so she reached out to Danielle Meyer at Coastline Travel Advisors , which specializes in bespoke itineraries. “Originally, I wanted to go to South Africa, Victoria Falls, and Madagascar,” Forster recalls. “Danielle convinced me that if we wanted to relax, we should stay in South Africa and save the other countries for separate trips.”

Over five phone conversations and multiple emails, they crafted a 15-night itinerary that included Cape Town, the winelands, the Cape Peninsula, and a safari at the Thornybush Game Reserve. Forster established her budget early in the process, and Meyer sent her a variety of lodge options to choose from.

“I initially wanted to start with the safari, but she pointed out that we’d be jet-lagged and would need to wake at sunrise for game drives,” says Forster. “The safari was our highlight, so it was a perfect way to end the trip.”

Not only did Meyer book all of the flights, hotels, and transfers, but she created a detailed, day-by-day trip app for the couple that included useful information like check-in times at hotels and how much to tip guides .

Agents also act as advocates. If something goes wrong during your travels, they’re on call 24/7 to handle it. When Forster left the battery and charger for her camera at a hotel, Meyer arranged for an on-the-ground contact to go to a camera store and buy new ones that would be delivered to her hotel the next day.

The cost for the honeymoon planning: $150 per person. “I wouldn’t use a planner for a trip to Hawaii ,” Forster says, “but if I ever took a big trip like this again, I’d 100 percent work with an expert.”  

When to Consider Using a Travel Agent

For savvy trip planners, the best time to use a travel agent is for complicated international travel. It can save you hours of planning and peace of mind that if anything goes wrong in your chosen far-flung destination, there’s someone a What’sApp message away to handle it.

Domestically, I’d consider using a travel agent when planning a multi-week national park trip or multi-island trip in Hawaii. They will save you time, guarantee you get the best guides, and help you land reservations at always-booked lodges and hotels.

Dream Trips Delivered

Jessica Cook and her husband both work in the travel industry. Decision fatigued, they handed their honeymoon logistics over to the team at Askari Travel , an agency that specializes in South Africa. Their original plan was also an African safari, but just as they were about to put a deposit down, the Omicron variant of the coronavirus made headlines. Worried about getting stuck abroad, they reached out to Askari’s founder, Muriel Truter, who is from Zimbabwe, and upon her advice, changed their focus to South America.

Knowledge is priceless, and advisers act as your insiders. They know what you don’t and fill in the blanks of things you might not even have considered.

Truter suggested they stick to Colombia rather than country-hop. Cook supplied a budget and a wish list: 12 days, no more than three destinations, a barefoot-luxe feel, and adventures like horseback riding and mountain biking. The rest was a surprise that Askari pretty much nailed, with the exception of one hotel.

“Everything felt so authentic, but this one hotel on Barú island felt really fabricated and was full of American tourists,” recalls Cook. She immediately messaged the Askari team, saying, “Hey, this place really isn’t our vibe,” and within an hour they were on a water taxi headed to Blue Apple, a B Corp hotel—and an Outside pick for tropical adventures —on Tierra Bomba island. “It was honestly the best trip we’ve ever taken,” she says.

Are Travel Agents Expensive?

It depends. Cost varies. Some travel agencies won’t charge any fee, as they receive a commission from the bookings, while some high-end agencies will charge pricey annual membership fees for their services. Still others charge nominal “professional” fees starting at $150. Fees often fluctuate based on the length and intricacy of a trip and how far out you do the planning (6 to 12 months is recommended). You may occasionally come across agents who charge a percentage of the total trip price or hourly rates.

Basic travel enquiries are generally free. In 2016, Leah Smith, founder of Tafari Travel , opened an old-school brick-and-mortar location in Denver’s Cherry Creek neighborhood so her services would feel less intimidating to first-time users. “With our retail-office location, we’ve become part of the community, and both clients and non-clients are welcome to pop in and ask whatever questions they may have, no charge,” she says.

Matt Lindsay, founder of the surf-guiding and travel company LuxSurf Travel , builds relationships with resorts and property owners to get discounted rates that he can then pass on to guests.

Dominic Allan, the founder of Real Latin America , specializes in travel to Belize and Nicaragua and caters to independent travelers who are happy to book their own flights and hotels but are seeking his local intel. Allan’s three-tier pricing structure starts at $300 for up to three hours of phone calls, during which he might weigh in on where to eat (or not to), the best room to request in a certain lodge, or whether you really need a guide to hike.

Value Versus Savings

If you’re just looking for deals and steals, you might not be ready to work with a travel adviser, says Richter of the ASTA. “Anything you invest in with a travel adviser comes back to you in the form of amenities, customer service, peace of mind, better access to unique experiences, and handcrafted itineraries,” she says. “You could save money by cutting your own hair, too, but most people go to someone who knows what they’re doing.”

Agents work with preferred partners who can guarantee perks for clients, such as free upgrades, early check-in or late check-out, and resort credits. Those add-ons often translate into savings, says Justin Huxter, cofounder of the UK-based Cartology Travel . “We had a client go to Maui for a week, and because of our partnership with the resort, breakfast was included,” he says. When breakfast costs $120 for two, that’s a savings of $840.”

Some of the Best Travel Agents in the Adventure World

Some of my go-to resources for finding a person to work with include travel expert Wendy Perrin’s annual Wow List of tried and trusted agents, the Adventure Travel Trade Association’s adviser network , and the ASTA’s advisor directory .

In addition to the agents mentioned throughout this story, others I highly recommend for adventurous travelers include:

• Dan Achber of Trufflepig , for Africa and the Middle East
• Miguel Cunant of Sri Lanka in Style
• Javier Echecopar of Journey Costa Rica
• Daniel Fraser of Smiling Albino , for Southeast Asia
• Elizabeth Gordon of Extraordinary Journeys , for Africa
• Kleon Howe of the Art of Travel , for French Polynesia
• Jay Johnson of Coastline Travel , for Hawaii and California
• Antonello Losito of Southern Visions Travel , for Puglia, Italy
• Rabia Malik of Fora Travel , for general worldwide travel
• Robyn Mark of Mayamaya Travel , for Africa, the Alps, Patagonia, and Japan
• Marisol Mosquera of Aracari , for Peru and Bolivia
• Zach Rabinor of Journey Mexico
• Raluca Spiac of Beyond Dracula , for Romania

Travel-advice columnist Jen Murphy is now a believer in using a travel agent. Thanks to their expertise and connections, she’s avoided dozens of trip catastrophes. 

• South Africa

Popular on Outside Online

Enjoy coverage of racing, history, food, culture, travel, and tech with access to unlimited digital content from Outside Network's iconic brands.

Healthy Living

• Clean Eating
• Vegetarian Times
• Yoga Journal
• Fly Fishing Film Tour
• National Park Trips
• Warren Miller
• Fastest Known Time
• Trail Runner
• Women's Running
• Bicycle Retailer & Industry News
• FinisherPix
• Outside Events Cycling Series
• Outside Shop

© 2024 Outside Interactive, Inc

• Destinations
• Honeymoon Registry

Where would you like to go?

Travel shoppe recommends.

San Diego claims it's 'America's Finest City', and it's with...

Boston is a city with deep roots of revelation and,...

New York, with it's "melting pot" culture and it's compact...

Be Inspired

November at a glance

This month on The Art of Travel, join the discussion on the...

read more >

Are you Real ID Ready?

Get Ready So You Are Not Left Behind!

5 Ways To Celebrate St. Patricks Day

St. Patrick's Day on March 17th pays tribute to Ireland's...

WORLD CLASS VACATIONS PLANNED & BOOKED

By real, local, experts.

Travel is our passion and we want to share that with you. Let us help create your ideal vacation enhanced with exclusive benefits. From complimentary meals and valuable upgrades to expert guides and behind-the scenes access, we’ll handle all the details for you each step of the way.

DISCOVER SOMETHING NEW IN

The travel magazine.

Within each issue of The Travel Magazine we reveal inspiring destinations, insider advice and must-know tips to make your travel dreams a reality.

TRAVEL SWEEPSTAKES

Win a free vacation.

Register to a once in a lifetime vacation from The Travel Shoppe. Entering is easy, only taking a few seconds, and can lead to a vacation of a lifetime!

Reviews & Recommendations

Kudos to Peggy Bakos of The Travel Shoppe for organizing a wonderful week-long golf trip to Coeur D'Alene Idaho for eight guests--from both California and Arizona. Thanks to Peggy's superb planning and attention to detail our golf adventure was completely stress-free and relaxing from beginning to end. Peggy organized our accommodations, tours, golf, transportation, entertainment---and everything else we could want during the week, and it all came off without a hitch. I can recommend Peggy Bakos and The Travel Shoppe 100% for any travel needs you may have.

I made it to Paris and back!! Thank you for supporting my dreams come true. I hope to enjoy more travel and research.

We had an absolutely incredible time. Undoubtably the best vacation we have had. Incredible scenery, great people, lots of fun. No issues at all. Thanks so much for your help. It is greatly appreciated. We will stay in touch. Already discussing plans for next year.

Hilda was very kind and patient with all our questions, requests, and concerns. She answered my concerns about this virus. She was very good about printing all the needed forms for my traveling buddy who doesn't have a printer. She was a joy to work with and we would do it again.

Thank you Hilda. I appreciate ALL you do for me and my family, you make our travels as problem free as possible…

The ship was amazing, and also everything that went along with it~crew, ports, excursions, food (on and off ship). It was magical every night when the sails went up! We had a blast -aside from a day of motion sickness for Michelle and Mary on the day we were at sea. Thanks also for bottle of wine! The hotel in Athens was perfect. It was a great spot to get acclimated, and with a stunning view of the Acropolis!.... It truly was a Mamma Mia experience! The only Greek word we learned was “Efcharisto” (THANK YOU)! ....~EFCHARISTO!!

We know you seek first-rate offers. Not only do we have access to the best prices, but when you plan your vacation with us you’ll instantly receive added perks like a free massage at your hotel, after-hours access to museums and sites around the world during your group tour, exclusive savings for children and shipboard credits for your cruise.

We are committed to creating the custom vacation of a lifetime just for you, ensuring that you receive incredible value on every journey.

Get A Free Vacation Quote

Vacation Quote

Send us a note with what you're looking for in a vacation, with as much detail as you can, and we'll research your best options and get right back to you.

The Travel Shoppe

A full service travel agency located in Fresno California. Travel Shoppe has a commitment to the highest level of service as evidenced by our growth. As an independently owned and operated travel management company, we have access to complete, worldwide travel management resources.

• Passport & Visa Information
• Bureau Of Consular Affairs
• CIA World Factbook
• CDC Travel Information
• Traveler Information
• Currency Conversion Tool
• Privacy Policy

We'll get you there in style!

Home | Hot Site | Other Links | FTA Specials | Want Info |

Fremont Travel Agency Fremont: (402) 721-1455 Wahoo: (402) 443-1515

Toll-free 1-800-284-1455.

All contents Copyright© 1997-2008, Fremont Travel Agency, Inc. All Rights Reserved.

• Help Center
• 1-866-921-7925

Start Searching

• Packages  
• Hotels  
• Cruises  
• Rental Cars  

* Indicates required fields

Rental Period:

pickUpDate - dropOffDate

Pick-Up: pickUpTime - Drop-Off: dropOffTime

Pick-Up Location:

pickUpAddress

pickUpAgencyName

pickUpAgencyAddress

Drop-Off Location:

Same as Pick-Up Location

dropOffAddress

dropOffAgencyName

dropOffAgencyAddress

Coupon Override

Please call.

For drivers under the age of 25, additional fees and/or restrictions may apply.

For information and assistance in completing your reservation, please call:

We're unable to find your location.

Alaska Cruise Tours:

A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. Unless otherwise noted, optional services such as airfare, airport transfers, shore excursions, land tour excursions, etc. are not included and are available for an additional cost.

Book Now. Pay Later.

Low price finder™, rental cars.

• Exclusive Member Rates
• No Cancellation Fees

Choose Your Adventure

Europe by land or sea.

• Limited-Time Deals, Cruises and More
• Included Extras or a Digital Costco Shop Card

Exciting Adventures

North american vacations.

• Choose the Way You Want to Travel
• Vacation Package or Build Your Package

Family-Friendly, All-Inclusive Resort

Grand fiesta americana package.

• Unlimited Meals, Wine and Spirits
• Up to $250 Instant Savings
• Digital Costco Shop Card

Pamper Yourself in Paradise

Hawaii wellness resorts.

• Choose from Four Islands

Luxury Ships, Timeless Elegance

Buyer's choice voyages.

• Exclusive Costco Member Savings
• Digital Costco Shop Card with Every Sailing

Digital Costco Shop Card Vacations

Receive a Digital Costco Shop Card with Select Vacation Packages and All Cruises

NEW Hot Buys

Plus More Limited-Time Packages Book Before They're Gone

ADVENTURES BY DISNEY®

Guided Group Itineraries Across Six Continents Recieve a Digital Costco Shop Card

Give Mom the Gift of Travel

Relax and Indulge with One of These Vacation Packages Hawaii, Mexico, the Caribbean and More

Dominican Republic: Hyatt Ziva Cap Cana Package

Family-Friendly, All-Inclusive Beachfront Resort Digital Costco Shop Card

Children's Miracle Network Hospitals

Change Kids' Health. Change the Future. Donate Online

Featured Travel

Cancun: grand fiesta americana coral beach package.

All-Inclusive Resort Digital Costco Shop Card Coral KidZ Club

Family-Friendly Fun

Vacations for All Ages Value, Quality and Features with Families in Mind

Aloha Awaits

Hawaii Limited-Time Deals and More These Deals Won't Last!

Costa Rica: The Westin Reserva Conchal Package

All-Inclusive Resort $50 Spa Credit Westin® Kids Club

North America Vacations

Stay Close to Home or Get Out and Explore Vacation Packages, Hotel Only Bookings or Build Your Own Package

San Antonio: The Westin Riverwalk, San Antonio Package

Daily $20 Food Credit Welcome Drinks for Two

Featured Destinations

Zion national park area.

Explore the Great Outdoors

South Lake Tahoe, California

Beautiful Mountain Getaway

Washington D.C.

The Nation's Capital

Featured Cruises

Bahamian cruise.

Disney Cruise Line Round-Trip Port Canaveral 4-Night Cruise Aboard Disney Wish Digital Costco Shop Card Courtesy of Costco Travel

Alaskan Explorer Cruise

Holland America Line | Eurodam® Digital Costco Shop Card, Round-Trip Seattle

7 Nights from $399*

Greece, Italy and Turkey Cruise

Celebrity Cruises | Celebrity Ascent℠ Digital Costco Shop Card, Round-Trip Rome

11 Nights from $1,700*

Cabo, Vallarta and Mazatlán Cruise

Royal Caribbean | Navigator of the Seas® Digital Costco Shop Card, Round-Trip Los Angeles

7 Nights from $491*

Mexican Riviera Cruise

Disney Cruise Line Round-Trip San Diego 7-Night Cruise Aboard Disney Wonder Digital Costco Shop Card Courtesy of Costco Travel

Hawaii Inter-Island Cruise

Norwegian Cruise Line | Pride of America Digital Costco Shop Card, Round-Trip Honolulu

7 Nights from $1,348*

Hidden Gems

Trending now, think costco travel first.

• Exclusively for Costco members
• We are Costco and we know travel
• The value you want with the quality you expect
• No surprises when you're ready to pay
• Additional advantages of membership

Learn more about the Costco Travel difference.

• Executive Members earn an annual 2% reward
• 3% cash back rewards on Costco Travel with the Costco Anywhere Visa® Card by Citi

Click here to maximize your rewards.

Explore More Travel

Spring into aloha.

Discover the Vibrant Island of Oahu

Special Packages with Added Value

Find Your Ideal Stay

Stay with Marriott International on Your

Next Visit to Vail, Lake Tahoe and More

Maui: Wailea Beach Resort

Daily $50 - $100 Resort Credit, Complimentary

Self-Parking and More

Travel Items on Costco.com

Shop costco wholesale, headphones & earbuds.

We are processing your payment.

Do not refresh your browser or exit this page.

Find a Travel Advisor

Provident Travel has a dedicated team of over 40 Travel Consultants.

Group Travel

Throughout the year, we offer many different tours–from the beautiful icy blue glaciers in Alaska to the active streets of Paris, Provident Travel has your destination covered.

Incentives & Meetings

We’re business builders and your partner in success through comprehensive, fully planned and coordinated meetings and incentive travel programs.

Harper's Station

11309 Montgomery Rd. Suite B Cincinnati, OH 45249

(513) 247-1100

Group Travel: (513) 763-3080

• Monday-Friday: 9am-5pm
• Saturday and Sunday: Closed

Hyde Park & Group Travel

3880 Paxton Ave Suite P Cincinnati, OH 45209

(513) 793-9500

Gohagan & Company

Review Highlights

“ My husband and I were excited to be traveling on the "Antiquities of the Red Sea and Aegean Sea " which was scheduled to leave on October 31st. ” in 2 reviews

“ The tour guides were knowledgeable and Gohagan representatives were friendly and helpful throughout our 10 day adventure in the South Pacific! ” in 2 reviews

“ As a Tour Director, my colleagues and I proudly enjoyed every minute of being with you, through the Baltic, Mediterranean, Tahiti , New Zealand, Antarctica and every other part of the world. ” in 2 reviews

Location & Hours

Suggest an edit

8550 W Bryn Mawr Ave

Chicago, IL 60631

Delphia Ave

O'Hare

You Might Also Consider

Evyssa Vacations

Embark on Unforgettable Journeys with Evyssa Vacations. As specialists in custom international travel, we redefine luxury with personalized service and decades of industry experience. Say goodbye to travel planning stress - our… read more

in Travel Agents

Windy City Travel

Dawn W. said "When your vacation time is valuable, only trust the planning to the very best! We just returned from our 3rd European vacation in the last 8 years planned by Kathy Allinson and she did it AGAIN! We had a tall order this time- plan a…" read more

in Travel Services

Expedia Cruise - Glenview

7.2 miles away from Gohagan & Company

About the Business

For more than 35 years, Gohagan & Company has been curating all-inclusive, affinity travel programs for intellectually curious and discerning travelers. As the preferred provider of exclusive travel programs for North America’s most prestigious alumni associations, museums and cultural institutions, we offer enrichment opportunities on board and excursions designed to enhance and illuminate the culture, history and traditions of our destinations—including private or early admission to museums and specially arranged architectural site visits. …

Ask the Community

Ask a question

Got a question about Gohagan & Company ? Ask the Yelp community!

Recommended Reviews

• 1 star rating Not good
• 2 star rating Could’ve been better
• 3 star rating OK
• 4 star rating Good
• 5 star rating Great

Select your rating

Overall rating

My wife and I traveled with Gohagan numerous times over the past 10 years on trips sponsored by National Trust Tours (NTT). We always appreciated the quality of the services provided, as well as the mix of travelers, primarily sponsored by university alumni associations and cultural organizations. Unfortunately, the sale of the company by the founding family, the Gohagans, to a private capital business, in conjunction with the pandemic, virtually destroyed the company. Office staff in Chicago were let go or left, and new hires quit before they learned their jobs. The institutional knowledge base was lost. It got so bad that, for a while, the standard voice response if you called Gohagan was: "We are not able to take your call now, but will get back to you in three weeks." -- No lie! We were booked for a trip to Iceland in July, 2022, and, while Iceland and the Ponnant ship were a delight, anything about the trip that was dependent o Gohagan was a disaster. We vowed never to travel with them again. Alas, a year and a half later, with assurances from NTT that things had improved at Gohagan, along with a substantial discount offered in way of apology by Gohagan, we booked on for a trip to Panama and Costa Rica, albeit with some trepidation. Much to our delight, Gohagan has indeed recovered much of its former quality. They are not back to where they were 4 or 5 years ago, but they did an excellent job planning and executing this trip. The Chicago office is no longer a black hole where questions go to die, and they assembled a mostly excellent team of local guides. The contractors who served as travel leaders were all responsive to the needs of us travelers, and, while I would have liked them to be a bit more proactively engaged in our trip, they were at least available to help when needed, throughout. My wife and I are pleased to see Gohagan recovering so well, and look forward to the possibility of traveling with them again in the future.

Business owner information

Business Owner

Mar 21, 2024

Charles, thank you for taking the time to leave your comment. We appreciate your feedback, and your ongoing patronage of Gohagan & Company. We want to assure you that we continue to make improvements with ongoing training initiatives, product research and other enhancements. We would love to welcome you on another NTT and Gohagan & Company journey soon!

Terrible customer service and terrible lack of acknowledgement of mistakes by Gohagan management. This happened to my 76-year old parents, and I am shocked by this company. In my father's words, the details are below. Currently, United Airlines has acknowledged and rectified their mistakes and refunded my parents' flight funds. Gohagan still owes my parents $12,200. Gohagan's solution has been to blame my parents for everything that happened. We have contacted the Texas Tech Ex-Students Association, United Airlines and Gohagan Travel regarding these problems. I would never recommend Gohagan Travel to any individual or association. My wife, Linda, and I were scheduled to take a River Cruise to Amsterdam with the Texas Tech Ex-Students Association on Friday, April 26, 2024. We had complete confidence in Texas Tech University's ability to select a competent travel agency. The trip was paid in full by December 31, 2023 to the Gohagan travel agency. I called our Gohagan agent 2 days before departure to check to see if everything was on target. He told me things were fine. When we arrived at the airport check in desk, it was 1.5 hours before our departure. We arrived at 10:35 for an 11:56 departure, according to Gohagan's paperwork. The flight departure time had actually changed to 11:30. Because Gohagan was the travel agency, United sent all notifications to Gohagan; therefore, we never received information directly from United about our multiple flight changes. The gate agent was very nice saying that it wouldn't be a problem. However, when she tried to print our boarding passes they were blocked, and she discovered that our return flight had been canceled 6 days earlier. She then started trying to rebook us on another return flight which took 30 minutes. When she finally was able to get our boarding passes, it was 11:00. Our flight was at 11:30 rather than the original 11:56 departure time. At this point, the airline would not accept our luggage. Therefore, we were not able to make our connecting flight out of Houston to Amsterdam. We were not able to go on our trip. The confusion at the United check in desk was enormous. GOHAGAN'S PORTION OF THE PROBLEM There were 2 different issues with our flights which were not communicated to us by Gohagan's airline ticket specialist, Sandy Harper, which she knew in advance. 1. We were NOT notified the change of the earlier departure time, which caused a big issue. 2. In addition, we were not notified by Sandy that 6 days earlier, the last leg of our flight from Houston back to Lubbock had been canceled. When I immediately called Sandy Harper at Gohagan from the airport, she said she would try to get us to Amsterdam. That did not happen. Through my own efforts, I found out from United, that the return flight cancelation had been sent to Sandy's email the previous Saturday. There were numerous other interactions on the travel day and post-travel days with Sandy Harper that are documented on our end that show her multiple mistakes. These have been sent to upper management and have not been resolved. This chaos did not have to happen. We were totally blindsided by these issues. We have traveled to Europe, China, Argentina and others, many times. We are not first time travelers. Sandy Harper is saying that it was our fault that we missed our flight. I would never recommend Gohagan Travel to any individual or association. Bob & Linda Neidert Lubbock, TX

Very bad performance by Gohagen today in Santorini. They gave us very bad instructions as to how to get off the island, and as a result we had to wait in line for two hours fifteen minutes in a unruly crowd in the hot sun. SHAME ON YOU GOHAGEN

Last year's trip with Saint Mary's College Alumnae Association was wonderful. The planning with Gohagan could have been much smoother. There were unhelpful staff members and phone calls not returned. I hope there customer service has improved. I received the most help from Ana Gurian. I'm hesitant about traveling with Gohagan again. Also the single occupancy rate for the current alumnae association is ridiculous. 200% higher than double occupancy.

Vi, we apologize for your disappointing experience. Thank you for your positive feedback about Ana. We are proud of strides we've made in our service department, with ongoing training initiatives, caring staff and increased stability. We would love to have you travel with us again!

We booked an alumni trip to Alaska. The initial agent was awful-- did not return calls or answer emails, gave faulty information and did not functioning in a timely manner--we frequently waited weeks for answers and only got them by repetitious calling and emailing. We were told Gohagan would help book our flights but they were too busy-- when they finally got around to offering to assist us-- we had booked our tickets at a much higher price than if we had booked at the time we reserved our trip-- almost double the cost. No help was ever offered with hotel booking although we were told they would. We were not told about shore excursions until they were sold out. They would not initially give us the arrival departure schedules to book our own. Again by the time they granted us that info (they were afraid we would miss the boat, we are all seasoned travelers). T The cruise was actual nice due to it being on Windstar and their wonderful staff except we were in an old room that had no outlets on the bed walls-- so we had to string an extension cord across our room to use a medical device. Safe to have an extension cord strung across the room in the middle of the night? But the most disturbing aspect is the title of our trip was The Inside Passage to Alaska-- but we didn't go up the Inland Passage way-- they went around Vancouver Island in the open sea-- a totally different experience that what we expected. Beautiful but not what we paid for. Never was this change explained. Once Gohagan replaced the initial agent, answers were much more forthcoming but by then the stress and disgust had really built up, as well as missing opportunities to book shore excursions that we were really interested in. Again, I would travel on WindStar but never would I use Gohagan to arrange my travel. Gohagan's agents on the actual cruise ship were helpful but by then all of the above was done. Not the experience we had expected for a high end cruise.

I recently took a cruise to Alaska with "Inland Passage" in the title. I do not believe we took the Inland Passage as advertised. There were excursions that were full before I even knew they existed. When I arrived in my cabin I soon realized I needed an adapter for my CPAP. I was offered an adapter as well as an extension cord because my CPAP cord wouldn't reach the adapter. This could have caused a trip hazard. In hindsight they could have offered me a different room. The ship had newer rooms that had more than one 110 outlet, and the ship was not full. I had difficulty selecting my own excursions because it was next to impossible to get arrival and departure times for each port. The agent I worked with would not return calls nor emails. I did eventually have a different agent who was much easier to work with. I think the WindStar ship itself was excellent, but I can not recommend Gohagan.

Apr 11, 2023

Rita, thank you for taking the time to bring this to our attention. A team member has been notified to reach out to you as soon as possible to discuss the situation and answer any questions you have about your cruise. We look forward to talking with you soon!

I, as well as the three friends I am traveling with, have repeatedly requested specific information regarding our cruise for over three weeks and we seem to be getting the run around. They have not returned any of my calls in this three week period. This is frustrating because we would like to book excursions, but cannot get daily disembarking and departure times.

This is our third cruise with Gohagan that I've taken with my husband and we have always had an amazing time. This cruise featured the Adriatic and Aegean Seas and we traveled through the 70 foot wide Corinth Canal just at sunset when the lights were on - truly spectacular! The travel directors with Gohagan were attentive and took care of every detail to make sure our cruise was enjoyable and memorable. Sue S.

Dec 5, 2023

Susan, thank you so much for sharing about your cruise, we are glad you enjoyed your experience! We can't wait to see you travel with us again soon.

Gohagan is staffed by unprofessional, unresponsive, passive aggressive service agents who refuse to provide trip details in a timely manner -- for a $20k+ vacation. The fact that Brown University uses them for alumni-affiliated travel literally keeps us from booking those trips. Once was enough. Everyone we met on our cruise had the same experience -- it was literally how people introduced themselves: Comparing nightmare experiences with Gohagan. Save yourself the tremendous stress and book directly with the cruise line.

BEWARE!!!! We booked a tour with them and specifically asked about their Covid policy prior to booking, we were told they issue a full refund if someone can't go on a tour due to Covid. After taking our full payment for the tour, they changed their covid policy and did not notify us of the change. One of us tested positive for covid two days prior to the tour, and when we contacted our Gohagen representative, he stated he would start processing a refund. Well, that refund never came and now our attorney is involved. This company is NOT Reputable, does not stand behind their words, on their recorded line, and their customer service department uses "Ghosting" as a means of conflict resolution. Horrible company! Sue M.

Mar 24, 2023

Susan, we are sorry to hear about your experience with us. Please email [email protected] with your contact information and a team member will reach out shortly to further discuss your experience. Thank you.

Made a reservation for a trip in September 2023 and had to cancel due to conflict with family plans. Been waiting for a $1600 refund for 5 week's now and all I get is a run around from them. Very frustrating and unfortunately in seeking help I find they have a D- rating with the Chicago BBB. Saw other reviews that experienced same problem.

Mike, we are sorry to hear about your experience receiving a refund. We would appreciate it if you emailed [email protected] with your contact information so a team member can contact you soon to further discuss your concern. Thank you!

22 other reviews that are not currently recommended

Denise S. said "I came here on a mission while visiting Chicago for a weekend. We don't have an AWAY store in Toronto and the shipping costs for ordering online are quite high, so I waited until I was in Chicago to buy the "bigger carry-on" which I…" read more

in Airlines, Travel Services, Luggage

Sandras Transportation

Safe and courteous rides by a locally owned small business owner at fair prices. Local and state-to state rides are available for you and your loved ones. Personalized services to suit your needs from personal driver services to… read more

in Airport Shuttles

People Also Viewed

Vacations By Rail

Marks Travel Service

Q Cruise + Travel Chicago

JK Travel & Tours

Caravan Tours

Natalie Sawyer - Fairy Tale Concierge

Sunset Travel & Cruise

Best of Chicago

Things to do in Chicago

People found Gohagan & Company by searching for…

Gohagen Travel Chicago in Chicago

Teviews Of Gohagan And Company in Chicago

Browse Nearby

Restaurants

Things to Do

Airport Shuttles

Limo Service

Other Travel Services Nearby

Find more Travel Services near Gohagan & Company

Related Cost Guides

Town Car Service

• Skip to Main Content
• Skip to Footer

Request an Apostille

Upcoming apostille pop-up shops.

The California Secretary of State’s office is excited to announce the launch of our Apostille Pop-Up Shop event series. Throughout the year, the Secretary of State team will partner with local county offices to bring in-person Apostille services to a location near you. See below for upcoming events and be sure to check this page regularly as more dates will be added.

San Diego – Monday, May 13, 2024 & Tuesday, May 14, 2024 In partnership with the San Diego Assessor/Recorder/County Clerk's Office

• 8:00 AM to 5:00 PM
• County of San Diego Assessor/Recorder/County Clerk's Office 1600 Pacific Highway, Rm. 273 San Diego, CA 92101
• Free Parking

Santa Ana – Wednesday, May 29, 2024 In partnership with the Orange County Clerk-Recorder’s Office

• 9:00 AM to 4:30 PM
• Orange County Clerk-Recorder’s Office 601 North Ross Street, First Floor, Room 103 Santa Ana, CA 92701

Riverside – Tuesday, June 18, 2024 In partnership with the Riverside County Assessor-Clerk-Recorder

• 8:00 AM to 4:30 PM
• Riverside County Assessor-Clerk-Recorder 2724 Gateway Drive Riverside, CA 92507

What to Bring:

• A document signed by a California public official or an original notarized and/or certified document. A photocopy is not acceptable.
• A completed Apostille Pop-Up Shop Request Cover Sheet .
• A fee of  $20.00 per Apostille, plus an additional  $6.00 Special Handling fee  for each different public official’s signature to be authenticated, is required. Payment can be made by Visa, Mastercard, Check or Money Order. Checks or money orders must be made payable to Secretary of State. No Cash.

We recommend arriving as early as possible during the event to guarantee service.

The California Secretary of State provides an Apostille to authenticate California public officials' signatures on documents to be used outside the United States of America.

In addition to our Apostille Pop-Up Shops, there are multiple routine ways to obtain an Apostille in California:

By Mail - An Apostille can be requested by mail through our Sacramento office.

How to Request an Apostille by Mail

• Mail requests are processed by the Sacramento office only.
• A cover sheet stating the country in which the document will be used. You may use our Apostille Mail Request Cover Sheet , or write your own.
• A check or money order payable to Secretary of State in the amount of $20.00 per Apostille requested.
• A self-addressed envelope for the processed document to be returned. If you wish to use a mail tracking service, please provide pre-paid postage. If you do not provide pre-paid postage, our office will return your document via United States Postal Service regular mail.
• Mail documents via United States Postal Service to: Notary Public Section P.O. Box 942877 Sacramento, CA 94277–0001
• Documents being mailed via any other service (e.g. Fedex, UPS, DHL) can be sent to our physical address: Notary Public Section 1500 11th Street, 2nd Floor Sacramento, CA 95814
• Documents are processed in the order they are received. Please refer to our Current Processing Times webpage to see the most up-to-date information.
• See Apostille Frequently Asked Questions
• Get Contact Information

     In Person  - An Apostille can be requested in person at our Sacramento and Los Angeles offices.

How to Request an Apostille in Person in Sacramento

Secretary of State (Sacramento) 1500 11th Street, 2nd Floor Sacramento, CA 95814

The  Sacramento  2nd floor public counter is open for in-person, same day service. Please obtain a take-a-number ticket from the dispenser in front of Room 255 and wait for your number to be called. Please be mindful of the following:

• A fee of  $20.00 per Apostille  is required. Payment can be made by credit card (Visa or Mastercard), check, money order, or cash. Checks or money orders must be made payable to Secretary of State..
• A  $6.00 Special Handling fee  is required for each different public official’s signature to be authenticated.
• A  cover sheet  stating the country in which the document will be used is required. You may fill out and print our  Apostile Request Cover Sheet (Sacramento)  to include with your request or fill out the form by hand upon arrival at our office.

How to Request an Apostille in Person in Los Angeles

Secretary of State (Los Angeles) 300 South Spring Street, Room 12513 Los Angeles, CA 90013

The  Los Angeles  office located in the Ronald Reagan building is open for in-person, same day service. After obtaining a take-a-number ticket upon arrival, you may be asked to wait on the second floor until your number comes up. Please be mindful of the following:

• A fee of  $20.00 per Apostille  is required. Payment can be made by credit card (Visa or Mastercard), check, or money order. Checks or money orders must be made payable to Secretary of State. C ash is not accepted at the Los Angeles office.
• A cover sheet stating the country in which the document will be used is required. You may fill out and print our Apostile Request Cover Sheet (LA)  to include with your request or fill out the form by hand upon arrival at our office.

For more information, visit our Apostille Frequently Asked Questions webpage.

Related Links

• Legislation
• California Codes
• California Regulations
• Private Service Companies

Receive Updates