costco travel hotel cancellation policy

Costco Travel Refund Policy

I’m doing some research to see what my family might do for a trip this summer if the stars align.

At this point Disney is going to have to roll out some seriously good deals for us to visit this year. There’s a good possibility we might jump over to UOR, (although I’m a bit worried about the effects of so many screen motion rides there.)

Today’s Disney didn’t really do much for me at all - the best rates I found for us was Pop for $214 per night and Coronado for $244, both standard. Considering we stayed at CSR for $155 through Hotwire last summer, that’s a great big meh for me.

So, I took a look at Costco travel to see if anything good - and… nothing to get excited about.

In fact, the Pop package with 5 day PH was $3,560 - which is almost exactly what I priced out in 2018 for a 5 night stay at Beach Club (through MVT) and buying tix through Undercover Tourist!

But, what really got me: when I clicked the cancellation policy at Costco Travel: apparently it is IMMEDIATELY 75% non-refundable! Who is booking that in this pandemic time?

That is insane. Especially considering booking direct you can get a full refund up to 30 days out.

At Costco Travel if you jump over to Universal packages, for essentially the same price* you can stay at a Deluxe instead of a value (Portofino Bay), so get unlimited Express pass & early entry, and get 5 day park to park tix!

*The UOR Portofino package is actually about $360 more than the Disney Pop package, but they also give you a $233 Costco gift card. So, close to a wash in price.

(and maybe modify within that 30 days to a different date and then cancel…)

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Understanding The Cancelation Policy For Costco Travel: Everything You Need To Know

• Last updated May 11, 2024
• Difficulty Beginner

• Category Travel

If you're a Costco member and love to travel, you may be familiar with Costco Travel. Costco Travel offers members discounted vacation packages, cruises, rental cars, and more. But what happens if you need to cancel your travel plans? Understanding Costco Travel's cancellation policy is essential to avoid any surprises or financial loss. In this article, we will guide you through everything you need to know about Costco Travel's cancellation policy, ensuring you can make informed decisions when booking your next adventure.

What You'll Learn

Understanding costco travel's cancellation policy, steps to check cancellation policy for costco travel, important details to consider in costco travel's cancellation policy, tips for managing cancellations with costco travel.

When planning a trip, it's important to consider the possibility of a cancellation. Unexpected circumstances can arise, and having a clear understanding of a travel provider's cancellation policy can help you navigate these situations with ease. In this article, we'll take a closer look at Costco Travel's cancellation policy and provide you with all the information you need to know.

Cancellation Policies: Airfare, Cruises, Vacation Packages, and more

Costco Travel offers a variety of travel services, including airfare, cruises, vacation packages, and more. Each of these services may have different cancellation policies, so it's crucial to review the terms and conditions specific to your booking.

Additionally, each travel provider has its own cancellation policies, which Costco Travel is bound to follow. This means that cancellation policies may vary depending on the airline, cruise line, or hotel you book with. It's essential to familiarize yourself with the cancellation policies of these individual providers as well.

General Guidelines for Cancellations

While the specific cancellation policies may differ for each travel service, there are some general guidelines to keep in mind when it comes to cancelling a Costco Travel booking.

• Timeframe: Most cancellations need to be made within a specific timeframe to be eligible for a refund. This timeframe can vary depending on the travel service, but it is typically at least 24 hours before the scheduled departure or check-in date.
• Refundable vs. Non-refundable: Some bookings may be refundable, while others may be non-refundable. Refundable bookings usually have a higher upfront cost but allow for more flexibility in case of cancellation. Non-refundable bookings typically have a lower upfront cost but may not provide a refund if you need to cancel.
• Fees: Depending on the type of booking and the timing of your cancellation, there may be fees associated with cancelling your reservation. These fees can vary, so it's important to review the terms and conditions carefully before making a booking.
• Documentation: In order to cancel a reservation, you will generally need to provide the necessary documentation, such as your booking confirmation number or reservation details. Having this information readily available will make the cancellation process smoother.

Cancellation Process

If you need to cancel a Costco Travel booking, the first step is to contact their customer service. They can be reached by phone, email, or through the Costco Travel website. Be prepared to provide your booking details and explain your reason for cancellation.

The customer service representative will guide you through the cancellation process, explaining any fees and refund eligibility. They may also be able to provide alternative options, such as rescheduling your trip or transferring your booking to another person if allowed by the provider.

Insurance Options

To further protect your travel investment, consider purchasing travel insurance through Costco Travel. Travel insurance can provide coverage for unexpected events such as illness, injury, or natural disasters, which may result in trip cancellation. Review the insurance options available and their specific coverage details to determine if it's right for you.

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Costco is known for offering great deals on a variety of products and services, including travel. If you have booked a trip through Costco Travel and need to check the cancellation policy, you can easily do so by following these steps:

• Visit the Costco Travel website: To start, go to the Costco Travel website using your preferred web browser.
• Sign in to your account: If you already have an account with Costco, sign in using your username and password. If you don't have an account, you'll need to create one by clicking on the "Sign Up" or "Create Account" button and following the prompts.
• Access your bookings: Once you're signed in to your account, look for a section that says "My Bookings" or something similar. This is where you'll find all the trips you have booked through Costco Travel.
• Select the trip: Locate the trip for which you want to check the cancellation policy and click on it to access the details.
• Find the cancellation policy information: Once you're on the trip details page, scroll down and look for a section that provides information about cancellations. The cancellation policy may vary depending on the type of trip and the specific vendor, so make sure to read the details carefully.
• Review the cancellation policy: Take the time to carefully read and understand the cancellation policy. Look for any deadlines or penalties that may apply if you need to cancel your trip. Make note of any important information such as contact numbers or emails that you may need to cancel or modify your booking.
• Contact Costco Travel for clarification: If you have any questions or need further information about the cancellation policy, it's best to contact Costco Travel directly. Look for a customer service phone number or email on the website and reach out to them for assistance. They will be able to provide you with the most accurate and up-to-date information.

Remember, each trip may have its own cancellation policy, so it's important to check the specific details for the trip you have booked. It's also a good idea to review the cancellation policy before making your booking to ensure you understand the terms and conditions associated with cancelling your trip. By following these steps, you can easily check the cancellation policy for Costco Travel and make any necessary changes to your travel plans with confidence.

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When it comes to planning a trip, it is always important to consider the cancellation policy of your travel provider. This is especially true when booking through Costco Travel, as their cancellation policy may have specific details and conditions that you need to be aware of.

One of the first things you should do when considering the cancellation policy for Costco Travel is to visit their website. The cancellation policy can usually be found in the terms and conditions section, or in the FAQ section of their website. It is important to read through this information thoroughly to fully understand the policy and any restrictions that may apply.

Costco Travel typically offers a generous cancellation policy, allowing you to cancel most vacation packages and cruises without penalty up to a certain number of days before your departure date. However, it is important to note that cancellation policies can vary depending on the type of travel you have booked, so it is important to familiarize yourself with the specific details for your particular trip.

In addition to the cancellation policy for vacation packages and cruises, Costco Travel also offers a separate cancellation policy for car rentals and hotel bookings. These policies may have different cancellation deadlines and penalties, so it is important to review the terms and conditions for each individual booking.

One important detail to consider in Costco Travel's cancellation policy is the refund process. If you cancel your trip within the cancellation deadline, Costco Travel will generally issue a full refund to your original form of payment. However, it is important to note that some fees, such as initial deposits or non-refundable fees, may be deducted from your refund.

It is also important to consider any additional fees that may apply if you need to make changes to your travel plans. For example, if you need to change the dates of your trip or switch to a different hotel, there may be fees involved. It is important to be aware of these fees upfront so that you can make an informed decision when considering any changes to your itinerary.

Finally, it is always a good idea to contact Costco Travel directly if you have any specific questions or concerns about their cancellation policy. Their customer service team can provide you with detailed information and guidance regarding your specific booking.

In conclusion, when it comes to booking travel through Costco Travel, it is important to carefully review the cancellation policy to understand the specific terms and conditions that apply to your booking. By doing so, you can ensure that you are fully informed and prepared in the event that you need to cancel or make changes to your travel plans.

Understanding the Expiration Policy of American Express Travel Checks

Costco Travel is a popular online platform that offers exclusive deals on vacation packages, cruises, rental cars, and more. While planning your dream getaway, it is essential to familiarize yourself with their cancellation policy, as unforeseen circumstances may arise that require you to cancel or make changes to your travel plans. Here are some tips for managing cancellations with Costco Travel:

Understand Costco Travel's cancellation policy:

Before making any bookings, it is crucial to review Costco Travel's cancellation policy thoroughly. This policy outlines the rules and fees associated with cancellations, changes, and refunds. Different travel components, such as flights, hotels, and car rentals, may have varying cancellation policies, so be sure to read the fine print for each.

Review the cancellation deadlines:

Costco Travel usually has specific deadlines by which you need to cancel your reservation to receive a full refund or avoid any penalties. These deadlines vary based on the type of travel component and the specific supplier. It's important to note that canceling after the specified deadline may result in partial or no refunds, so mark these dates on your calendar and plan accordingly.

Contact Costco Travel immediately:

If you need to cancel or make changes to your travel plans, it is recommended to contact Costco Travel's customer service as soon as possible. Reach out to their dedicated team of travel experts who can guide you through the cancellation process and provide the most up-to-date information regarding fees, refund eligibility, and alternative options.

Be prepared with your booking details:

When you reach out to Costco Travel's customer service, have your booking details, such as the confirmation number, dates of travel, and names of travelers, readily available. This information allows them to locate your reservation quickly, expedite the cancellation process, and provide accurate assistance.

Consider travel insurance:

Costco Travel offers travel insurance plans that can provide coverage for unexpected events that might impact your travel plans. While travel insurance typically comes with additional costs, it can offer peace of mind and financial protection in case of cancellations, trip interruptions, medical emergencies, or other unforeseen circumstances. Review the insurance options available to you and determine if they align with your needs.

Be aware of any supplier-specific policies:

While Costco Travel has its cancellation policy, it is essential to be aware that suppliers, such as airlines or hotels, may have their policies as well. These individual policies may have different rules, fees, and deadlines compared to Costco Travel's overarching policy. Take the time to research and understand these supplier-specific policies to avoid any surprises or misunderstandings.

Document all communication:

Throughout the cancellation process, keep records of all your communication with Costco Travel's customer service. This includes dates, times, names of representatives, and a summary of the conversation. Having documentation can be helpful in case of any disputes or discrepancies that might arise later.

By following these tips, you can effectively manage cancellations with Costco Travel. Remember to review the cancellation policy, contact customer service promptly, and stay informed about any supplier-specific policies. Booking your dream vacation should be an exciting experience, and being aware of the cancellation process ensures a smooth and hassle-free journey, even in the event of unexpected changes.

Transforming From a Traveler to an Electro with These Tips

Frequently asked questions.

To check the cancellation policy for Costco Travel, you can visit their website and navigate to the specific travel package or booking you are interested in. The cancellation policy should be clearly outlined in the terms and conditions section of the booking.

The cancellation policy for Costco Travel can vary depending on the specific travel package or booking. Generally, they offer a range of cancellation options such as full refund, partial refund, or future travel credits. It is important to review the cancellation policy before making a booking to understand the specific terms and conditions.

Whether or not you can cancel your Costco Travel booking for free depends on the specific travel package or booking. Costco Travel offers a variety of cancellation options, which may include free cancellation within a certain timeframe or full refund in certain circumstances. It is important to review the cancellation policy for your specific booking to understand any potential fees or penalties associated with cancellation.

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Should You Rent a Car With Costco?

Y ou may think of Costco as the place you go to buy $4.99 rotisserie chickens and toilet paper in bulk. But groceries and household supplies aren't the only things you'll score with your membership. You can also get discounts when you rent a car. Read on to learn how Costco's car rental program works and whether it's actually worth it.

The basics of renting a car through Costco

In addition to offering vacation packages and discounts on hotels and cruises, Costco Travel can help you save money on rental cars. Costco doesn't directly rent out cars, but it partners with four companies -- Alamo, Avis, Budget, and Enterprise -- to offer car rentals at a discounted rate. You can get discounted car rentals no matter what tier of Costco membership you have, though Executive members score an extra 2% reward with their rentals.

Some other perks of renting a car through Costco:

• You can add an additional driver for free at Alamo, Avis, Budget, and Enterprise locations in the U.S. In Canada, you'll only get the additional free driver at Alamo and Enterprise, though. While the primary driver must be a Costco member, the second driver need not have a membership.
• You can cancel reservations without a fee using your online Costco Travel account.
• You can use Costco Travel's search engine to find the best deal among all four companies.

The easiest way to book a car through Costco is to use the Costco Travel website and select "rental cars." You'll enter your ZIP code and pick-up and drop-off locations, times, and dates.

You'll need to verify your membership when you book your rental card, but no credit card is required to make the reservation. When you pick up the vehicle, you can pay with any major credit card .

You'll also be asked whether you're at least age 25. If you're younger than 25, you'll still get the Costco membership discount, but you may be charged an underaged driver fee. Drivers who haven't yet reached the quarter-century mark will also have to call Costco Travel directly at 1-866-921-7925, Option 1 to book instead of making reservations online.

Is renting a car from Costco really cheaper?

Of course, a number of factors determine how much you'll pay to rent a car, including the type of car you're renting, your rental dates, and your pick-up and drop-off locations. I searched Costco Travel along with Booking.com and Hotels.com to see how Costco Travel discounts would stack up if I were renting a four-door compact gas-powered car that holds five passengers from Nov. 20-Nov. 25, 2023, which is Thanksgiving week, from three major U.S. airports. I searched for options that let you pay at pickup and offer unlimited mileage and free cancellation.

Here's how the three websites compared. Note that prices are for five days total.

Atlanta-Hartsfield International Airport

• Costco Travel: $344 for a Toyota Corolla or similar vehicle (via Avis)
• Booking.com: $319 for a Ford Focus or similar vehicle (via Thrifty Car Rental)
• Hotels.com: $319 for a Nissan Versa or similar vehicle (via Thrifty Car Rental)

Winner: Tie between Booking.com and Hotels.com

John F. Kennedy International Airport

• Costco Travel: $450 for a Toyota Corolla or similar vehicle (via Budget)
• Booking.com: $484 for a Nissan Versa or similar vehicle (via Sixt)
• Hotels.com: $484 for a Nissan Versa or similar vehicle (via Sixt)

Winner: Costco

Los Angeles International Airport

• Costco Travel: $448 for a Toyota Corolla or similar vehicle (via Alamo)
• Booking.com: $190 for a Toyota Camry or similar vehicle (via Black & White Car Rental)
• Hotels.com: $292 for a Dodge Neon or similar vehicle (via NU Car Rental)

Winner: Booking.com

As you can see, Costco Travel was only the cheapest option in one of the three cities in this very unscientific experiment. One shortcoming is that Costco only has four car rental companies in its network, whereas Booking.com and Hotels.com were searching for deals with far more companies.

Should you rent a car through Costco?

The results above apply only to five days in November 2023 at three major airports in the U.S. When you're renting a car, be sure to shop around. Plug your dates and location into several travel search websites and see what provides the best deal.

Some additional factors to consider beyond price:

• What's the additional driver policy? While Costco doesn't charge for a secondary driver, some rental companies also allow you to add your spouse, domestic partner, or business partner at no extra cost.
• Will you earn loyalty points? You can earn 2% rewards with Costco's car rental if you're an Executive member, but many travel sites like Booking.com, Hotels.com, and Expedia have loyalty programs. It's worth looking at the points you'll earn through these sites, particularly if you're a frequent traveler.
• Are there additional fees? Make sure you're aware of any additional fees you could be charged, like cancellation fees, before you book a car, as well as the policy on refueling and mileage.

Whether you book a car through Costco or a different site, consider using a travel rewards card so you're earning points wherever your next adventure takes you.

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We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. The Ascent does not cover all offers on the market. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Robin Hartill, CFP® has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Costco Wholesale. The Motley Fool has a disclosure policy .