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5 Travel Agent Resume Examples Made for 2024

Stephen Greet

Travel Agent Resume

  • Travel Consultant
  • Travel Coordinator
  • Travel Manager
  • Travel Agent No Experience
  • Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

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Travel agent resume example with 4 years of experience

Why this resume works

  • In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

Travel consultant resume example with 8 years of experience

  • Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

Travel coordinator resume example with 6 years of experience

  • How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

Travel manager resume example with 9 years of experience

  • As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

Travel agent no experience resume example

  • Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

  • Event planner
  • Hospitality
  • Customer service
  • Receptionist
  • Real estate agent

Tailor Your Travel Agent Resume to the Job Description

Job seeker stands with hands in air, questioning how to fill out job materials

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

  • Itinerary Planning
  • Zoho Expense
  • TravelWorks
  • Concur Travel
  • FlightAware

cv travel agent example

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

  • ROI improvements show your ability to optimize travel budgets
  • Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
  • Increased return percentages demonstrate how you keep clients coming back next trip!
  • Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

  • Reduced customer complaints by 17% through proactive customer engagement and issue resolution
  • Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
  • Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
  • Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
  • Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

  • Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

  • If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
  • Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
  • The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

  • You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
  • If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
  • Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

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StandOut CV

Travel Agent CV example

Andrew Fennell photo

You love the excitement of booking your next big getaway, and you want to bring that joy to as many customers as you possibly can.

A career as a travel agent is perfect for you!

But first, you need to write an application that will take the recruiter on a journey. If you’re not sure where to start, check out our top tips and travel agent CV example below for advice.

CV templates 

Travel Agent CV example

Travel Agent CV 1

This is a good example of a Travel Agent CV which is professionally formatted, and structured in a way that allows recruiters to easily find and digest the key information.

Take some time to look at this CV and refer to it throughout the writing of your own CV for best results.

CV builder

Travel Agent CV layout and format

Your CV is the first impression you’ll make on anybody who reads it.

A disorganised, cluttered and barely-readable CV could seriously decrease your chances of landing interviews, so it’s essential to make sure yours is slick, professional and easy to navigate.

You can do this by using a clear structure and formatting your content with some savvy formatting techniques – check them out below:

How to write a CV

CV formatting tips

  • Length: Recruiters will be immediately put off by lengthy CVs – with hundreds of applications to read through, they simply don’t have the time! Grabbing their attention with a short, snappy and highly relevant CV is far more likely to lead to success. Aim for two sides of A4 or less.
  • Readability : Recruiters appreciate CVs that they can quickly scan through without trouble. Ensure yours makes the cut by formatting your headings for attention (bold or coloured fonts should do the trick) and breaking up long paragraphs into smaller chunks or short, snappy bullet points.
  • Design: While it’s okay to add your own spin to your CV, avoid overdoing the design. If you go for something elaborate, you might end up frustrating recruiters who, above anything, value simplicity and clarity.
  • Avoid photos: Logos, profile photos or other images aren’t necessary and rarely add any value – save the space for written content, instead!

Quick tip: Formatting your CV to look professional can be difficult and time-consuming when using Microsoft Word or Google Docs. If you want to create an attractive CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.

CV formatting tips

CV structure

For easy reading, write your CV to the following CV structure:

  • Contact details – Make it easy for recruiters to get in touch with you by listing your contact details at the top of your CV.
  • Profile – A short and snappy summary of your experience and skills, showcasing what makes you a good fit for the position.
  • Work experience / career history – Note down all your work history, with your current position first, then working backwards.
  • Education – A short list of your academic background and professional/vocational qualifications.
  • Interest and hobbies – This is an optional section, which you can use to highlight any relevant hobbies or interests.

Now I’ll tell you exactly what you should include in each CV section.

CV Contact Details

Contact details

Tuck your contact details into the corner of your CV, so that they don’t take up too much space. Stick to the basic details, such as:

  • Mobile number
  • Email address – It should sound professional, such as your full name.
  • Location -Just write your rough location, rather than your full address.
  • LinkedIn profile or portfolio URL – If you include these, ensure they’re sleek, professional and up-to-date.

Travel Agent CV Profile

Your CV profile is the first thing recruiters will read – so your goal is to give them a reason to read onto the end of the document!

Create a short and snappy paragraph that showcases your key skills, relevant experience and impressive accomplishments.

Ultimately, it should prove to the reader that you’ve got what it takes to carry out the job.

CV profile

Tips for creating an strong CV profile:

  • Keep it concise: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
  • Tailor it: The biggest CV mistake? A generic, mass-produced document which is sent out to tens of employers. If you want to land an interview, you need to tailor your CV profile (and your application as a whole) to the specific roles you’re applying for. So, before you start writing, remember to read over those job descriptions and make a list of the skills, knowledge and experience the employers are looking for.
  • Don’t add an objective: Leave your career objectives or goals out of your profile. You only have limited space to work with, so they’re best suited to your cover letter .
  • Avoid cliches: If there’s one thing that’ll annoy a recruiter, it’s a clichè-packed CV. Focus on showcasing your hard skills, experience and the results you’ve gained in previous roles, which will impress recruiters far more.

Example CV profile for Travel Agent

What to include in your travel agent cv profile.

  • Summary of experience: Start with a brief summary of your relevant experience so far. How many years experience do you have? What type of companies have you worked for? What industries/sectors have you worked in? What are your specialisms?
  • Relevant skills: Make your most relevant Travel Agent key skills clear in your profile. These should be tailored to the specific role you’re applying for – so make sure to check the job description first, and aim to match their requirements as closely as you can.
  • Essential qualifications: If you have any qualifications which are highly relevant to Travel Agent jobs, then highlight them in your profile so that employers do not miss them.

Quick tip: Struggling to write a powerful profile? Choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder . All written by recruitment experts and easily tailored to suit your unique skillset.

Core skills section

In addition to your CV profile, your core skills section provides an easily digestible snapshot of your skills – perfect for grabbing the attention of busy hiring managers.

As Travel Agent jobs might receive a huge pile of applications, this is a great way to stand out and show off your suitability for the role.

It should be made up of 2-3 columns of bullet points and be made up of skills that are highly relevant to the jobs you are targeting.

Core skills section CV

Top skills for your Travel Agent CV

GDS systems – utilising global distribution systems to book airline tickets, hotels and car hire.

Supplier relations – maintaining ongoing, dedicated relationships with vendors including airlines, car hire companies, hotels or tour operators, to ensure travellers have the best travel contracts and vendor support.

Travel logistics planning – generating appropriate itineraries including ensuring enough time for connecting flights, arranging hotel transfers and planning excursions.

Budgeting – planning holidays in accordance with the client’s budget, while meeting their expectations on destination etc.

Sales targets – cross-selling and up-selling holiday additions such as excursions and upgraded hotels, to ensure personal and store sales targets are achieved.

Quick tip: Our quick-and-easy CV Builder contains thousands of in-demand skills for every profession that can be added to your CV in seconds – saving you time and greatly improving your chances of landing job interviews.

Work experience/Career history

Next up is your work experience section, which is normally the longest part of your CV.

Start with your current (or most recent) job and work your way backwards through your experience.

Can’t fit all your roles? Allow more space for your recent career history and shorten down descriptions for your older roles.

Work experience

Structuring your roles

If you don’t pay attention to the structure of your career history section, it could quickly become bulky and overwhelming.

Get in recruiters’ good books by creating a pleasant reading experience, using the 3-step structure below:

Role descriptions

Begin with a summary of your role, detailing what the purpose of your job was, who you reported to and what size of team you were part of (or led).

Key responsibilities

Next, write up a punchy list of your daily duties and responsibilities, using bullet points.

Wherever you can, point out how you put your hard skills and knowledge to use – especially skills which are applicable to your target role.

Key achievements

Finish off by showcasing 1-3 key achievements made within the role.

This could be anything that had a positive effect on your company, clients or customers, such as saving time or money, receiving exemplary feedback or receiving an award.

Example job for Travel Agent CV

Employed as the primary South American travel agent for a luxury, independent travel company. Work as part of a team of 21 agents across 3 branches to create bespoke holiday and adventure packages for clients.

Key Responsibilities

  • Liaise with global suppliers and used GDS to plan good value and high standard travel and accommodation for clients travelling in South America
  • Collaborate with Spanish speaking certified accommodation partners and activity providers in more remote parts of South America to book unique holidays
  • Conduct registration meetings with new clients, completing questionnaires regarding desired budget, accommodation styles, travel type and activities
  • Use client questionnaires to create multiple bespoke travel plans based on company templates and available services

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

Education section

At the bottom of your CV is your full education section. You can list your formal academic qualifications, such as:

  • GCSE’s

As well as any specific Travel Agent qualifications that are essential to the jobs you are applying for. Note down the name of the qualification, the organisation at which you studied, and the date of completion.

Interests and hobbies

The hobbies and interests CV section isn’t mandatory, so don’t worry if you’re out of room by this point.

However, if you have an interesting hobby , or an interest that could make you seem more suitable for the role, then certainly think about adding.

Be careful what you include though… Only consider hobbies that exhibit skills that are required for roles as a Travel Agent, or transferable workplace skills.

There is never any need to tell employers that you like to watch TV and eat out.

Writing your Travel Agent CV

Creating a strong Travel Agent CV requires a blend of punchy content, considered structure and format, and heavy tailoring.

By creating a punchy profile and core skills list, you’ll be able to hook recruiter’s attention and ensure your CV gets read.

Remember that research and relevance is the key to a good CV, so research your target roles before you start writing and pack your CV with relevant skills.

Best of luck with your next application!

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Travel Agent CV Examples (Template & 20+ Tips)

Create a standout travel agent cv with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Travel Agent CV Example

Welcome to our Travel Agent CV Example article. Here you can find a comprehensive guide and CV template to help you create the perfect travel agent CV. We'll cover the essential skills and qualifications you should include in your CV, as well as some helpful tips to ensure your CV stands out from the crowd. We'll also provide some examples of how you might structure your own travel agent CV. With our help, you can get the edge you need to land your dream job.

We will cover:

  • How to write a CV , no matter your industry or job title.
  • What to put on a CV to stand out.
  • The top skills employers from every industry want to see.
  • How to build a CV fast with our professional CV Builder .
  • What a CV template is, and why you should use it.

What does a Travel Agent do?

A travel agent helps customers plan and book trips, including flights, car rentals, hotel reservations, and activities. They provide advice on destinations, plan trip itineraries, and make travel arrangements for clients. They also provide advice on insurance policies, passports, visas, and currency exchange. In addition, travel agents may provide assistance with travel emergencies, such as lost tickets or medical emergencies.

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What are some responsibilities of a Travel Agent?

  • Plan and book transportation, accommodations, and other travel arrangements for clients
  • Advise clients on travel destinations, tour packages, and other travel services
  • Provide clients with travel documents, such as passports, visas, and tickets
  • Keep abreast of the latest travel regulations and foreign currency exchange rates
  • Develop relationships with travel providers to ensure the best possible services for clients
  • Answer customers’ inquiries about travel options and services
  • Keep detailed records of clients’ bookings and payments
  • Provide emergency assistance to clients during their travels
  • Resolve any problems that arise during or after a trip

Sample Travel Agent CV for Inspiration

Personal Details: Name: John Doe Address: 123 Some Road, Some Town, Some City, Some Country Email: [email protected] Phone: +3 (123) 456-7890

Summary: John Doe is an experienced travel agent with extensive knowledge in the travel and hospitality industry. He has a proven track record of providing exceptional customer service to travelers from all parts of the world. His expertise in the field has earned him numerous certifications and awards. He is committed to offering the best possible travel experiences to his clients.

Work Experience:

  • Travel Agent, ABC Travel Agency, Some Town, Some City, Some Country – October 2015 to Present
  • Handled customer inquiries, provided travel information and booked travel arrangements for clients
  • Provided advice on local attractions, hotels, restaurants, and other travel-related topics
  • Assisted customers in making changes to their travel plans and resolving customer complaints
  • Processed payments and maintained accurate records of client transactions
  • Front Desk Manager, XYZ Hotel, Some City, Some Country – April 2013 to September 2015
  • Coordinated with front desk staff to ensure that guests received prompt and professional services
  • Monitored staff performance to ensure that all hotel policies were being followed
  • Resolved customer service issues in a timely and professional manner
  • Maintained accurate records of guest transactions and hotel occupancy rates

Education: Bachelor of Science in Tourism and Hospitality Management, Some University, Some City, Some Country – 2009 to 2013

  • Excellent communication and customer service skills
  • Strong organizational and time management abilities
  • Proficient in Microsoft Office Suite and other software programs
  • Ability to multi-task and problem solve in a fast-paced environment

Certifications:

  • Certified Travel Agent, Some Certification Authority, Some City, Some Country – 2016
  • Certified Customer Service Professional, Some Certification Authority, Some City, Some Country – 2015

Languages: English (Fluent), Spanish (Intermediate), French (Basic)

CV tips for Travel Agent

Crafting an impeccable CV that kickstarts your career is a challenging endeavor. While adhering to fundamental writing principles is beneficial, seeking guidance customized for your unique job pursuit is equally prudent. As a newcomer to the professional realm, you require Travel Agent CV pointers. We've curated top-notch advice from experienced Travel Agent individuals. Explore their insights to streamline your writing journey and enhance the likelihood of fashioning a CV that captivates potential employers' attention.

  • Include relevant experiences and skills that are applicable to the job you are applying for.
  • Highlight any achievements that you have achieved in your career.
  • Include customer service, interpersonal, and communication skills.
  • Mention your efficiency in using travel booking systems.
  • List any qualifications or certifications related to the travel industry.

Travel Agent CV Summary Examples

A Travel Agent CV Summary or CV Objective is an important part of a CV, as it provides potential employers with a snapshot of a candidate’s experience and skills related to the travel industry. It should be succinct, highlighting the most important and relevant information that shows the candidate is a great fit for the job. This type of summary or objective can help employers quickly narrow down a large pool of potential candidates and quickly identify the best fit for the position. For Example:

  • Highly experienced travel agent with extensive knowledge of the industry. Passionate about providing excellent customer service and helping clients plan their dream holidays.
  • Extremely organized and reliable travel agent with strong communication and customer service skills. Experienced with a range of booking systems and creating travel itineraries.
  • Detail-oriented travel agent with 5+ years of experience. Skilled in using a variety of booking systems to create travel packages tailored to client requirements.
  • Motivated travel agent with a proven ability to exceed customer expectations. Skilled in developing creative solutions to make travel plans as cost-effective as possible.
  • Dynamic travel agent with a passion for exploring new cultures and destinations. Skilled at creating unique itineraries and providing the highest standard of customer service.

Build a Strong Experience Section for Your Travel Agent CV

Building a strong experience section for a travel agent CV is important because it allows employers to quickly assess your qualifications and determine if you are a good fit for the role. It also serves to demonstrate how your past experiences and successes have prepared you for the role. Finally, a well-crafted experience section serves to draw the reader in and keep them interested in your CV. By highlighting your relevant experience, employers can easily see the value you could bring to their organization. For Example:

  • Developed and implemented successful marketing strategies to drive sales for multiple clients.
  • Provided excellent customer service to clients in person, over the phone and via email.
  • Organized and booked travel arrangements for corporate clients.
  • Managed travel packages for clients within their budget.
  • Created and updated travel itineraries and documents.
  • Liaised with airlines, hotels and other travel services suppliers to ensure the best deals for customers.
  • Planned and coordinated group trips for corporate and leisure clients.
  • Developed and maintained relationships with clients to ensure repeat business.
  • Researched and recommended new destinations and attractions for clients.
  • Utilized various software systems to process client requests and bookings.

Travel Agent CV education example

Most travel agents have at least a high school diploma. Some employers may prefer agents to have a bachelor's degree, especially if they are working for a large travel organization. Courses in travel and tourism, geography, customer service, accounting, business administration, and computer reservation systems can be helpful. Travel agents also must have knowledge of various destinations, travel regulations, and foreign languages. Here is an example of an experience listing suitable for a Travel Agent CV:

  • BA in Tourism and Hospitality Management, University of Washington, Seattle, WA - 2014
  • Travel Agent Certification, American Society of Travel Agents - 2019
  • Certificate in International Travel and Tourism, International Air Transport Association - 2018
  • Certificate in Cruise Line Operations, Cruise Line International Association - 2017
  • Advanced Certificate in Online Travel Booking, Online Travel Agents Association - 2016

Travel Agent Skills for a CV

It is important to add skills to a Travel Agent CV because it helps to demonstrate the candidate's relevant qualifications and experience in the field. Skills can include knowledge of different travel destinations, familiarity with various booking systems, excellent customer service, fluency in multiple languages, and the ability to handle money and payments. Including these skills can help to show a potential employer that the candidate is the right fit for the job. Soft Skills:

  • Communication
  • Organizational
  • Time Management
  • Interpersonal
  • Problem Solving
  • Negotiation
  • Adaptability
  • Customer Service
  • Multitasking
  • Itinerary Planning
  • Destination Knowledge
  • Visa Processing
  • Organizational Skills
  • Currency Exchange
  • Multi-Lingual

Common Mistakes to Avoid When Writing a Travel Agent CV

In today's competitive job market, an average of 180 applications floods employers' inboxes for each vacant position. To streamline this influx of CVs, companies frequently employ automated applicant tracking systems that weed out less qualified candidates. If your CV manages to surpass these digital gatekeepers, it must still captivate the attention of the recruiter or hiring manager. Given the sheer volume of applications, a mere 5 seconds is typically allocated to each CV before a decision is reached. With this in mind, it's crucial to eliminate any extraneous information that might relegate your application to the discard pile. To ensure your CV shines, consult the list below for elements to avoid including in your job application.

  • Skipping the cover letter: A well-crafted cover letter is an opportunity to showcase your suitability for the role and express your enthusiasm for it.
  • Excessive jargon: CVs laden with technical terms can alienate hiring managers who lack specialized knowledge.
  • Neglecting vital details: Incorporate your contact information, education, work history, and pertinent skills and experiences.
  • Relying on generic templates: Tailoring your CV to the specific job exhibits your commitment to the position and company.
  • Errors in spelling and grammar: Proofreading is essential to eliminate typos, spelling errors, and grammatical blunders.
  • Overemphasizing duties: Highlight accomplishments to underline your candidacy's value.
  • Sharing personal information: Steer clear of revealing personal details like age, marital status, or religious affiliations.

Key takeaways for a Travel Agent CV

  • Highlight relevant experience in the travel and tourism industry
  • Demonstrate excellent customer service and problem-solving skills
  • Showcase a proficiency in relevant travel software and booking systems
  • Emphasize a knowledge of travel regulations, destinations and services
  • Include a record of successful sales or business development
  • Display an understanding of the competitive market
  • List any relevant qualifications or certifications
  • Describe any languages spoken fluently

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Travel Agent Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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  • Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
  • Providing our clients with the best travel package deals
  • Assist clients with reservations, transfers and changes
  • Monitor travel policy compliance and provide strategies to increase compliance
  • Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
  • Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
  • Maintain knowledge of evolving travel industry
  • Perform additional job-related duties as assigned by management
  • Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
  • Advises clients on a variety of package tours including cruises and makes necessary arrangements
  • Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
  • Greet and provide Legendary Service to everyone who calls or visits the office
  • Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
  • Provide daily administrative support to high producing travel agent
  • Work professionally and independently in providing travel services by e-mail and phone
  • Manage workflow and processes in accordance with SLA
  • A team player with a high level of flexibility
  • Offer best travel options in terms of pricing and routing
  • Maintain a high level of customer service by ‘Going the Extra Mile'
  • Excellent knowledge of the French, German and/or Dutch language
  • Apply all BCD Travel processes
  • Functional knowledge of travel industry standards and reservation agent functions
  • Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
  • Ability to provide consistent customer service and resolve complex travel related problems
  • Good customer service and communication skills
  • Good typing skills with a working knowledge of office equipment/PC software
  • Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
  • Functional knowledge of Gates AMC/Patriot Express booking procedures
  • We believe you have customer service/sales background and enjoy consulting with clients and partners on all levels, while creating and bringing together win-win solutions

10 Travel Agent resume templates

Travel Agent Resume Sample

Read our complete resume writing guides

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  • Minimum six months’ experience within the past two years working in a performance-driven role with specific sales metrics/goals
  • Minimum six months’ experience in a role requiring the ability to work well with people, overcome objections, and/or upsell/cross-sell products or services
  • Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
  • Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
  • High school diploma or equivalent degree
  • Minimum six months’ experience in the travel agent industry
  • Prior experience working from home
  • Past virtual training experience, which required the completion of self-paced modules
  • Associate’s or bachelor’s degree
  • A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
  • Vacation planning experience a plus
  • Dedicated landline (cellular phones, or VoIP phones are not permitted)
  • High-speed wired internet connection (wireless is not permitted)
  • Home office free from background noise and distractions
  • Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer

Travel Agent Resume Examples & Samples

  • Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements
  • Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre)
  • Provide knowledge and expertise on multi-country routings for best fares and preferred carrier usage
  • Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
  • Ensure optimum customer service while coordinating group travel
  • Research and resolve routing inquiries
  • Benchmark, analyze, monitor, and report on travel expenditures and compliance
  • Maintain and administer Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
  • Minimum of 5 + years Corporate Travel industry experience required
  • Minimum of 5+ years International expertise experience highly preferred
  • Sabre GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
  • Display highest level of integrity when dealing with internal customers
  • Detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines
  • Proactively bring new ideas and improved processes to the event stakeholders and team for consideration
  • Requires a strong team player who works collaboratively with cross-functional teams throughout the company

Group Sales Travel Agent Resume Examples & Samples

  • Provide our group clients with the best airfare rates
  • Offer prompt, accurate and courteous service to group clients
  • Assist group clients with reservations, transfers and changes
  • Respond to group client questions, concerns and billing inquiries with the highest degree of professionalism
  • Secure new group client sales and retention through exceptional customer care
  • Advanced GDS experience (SABRE and/or Amadeus)
  • Savvy Internet research skills for travel related purposes
  • Familiarized understanding of air, hotel, cruise, trains, ground transportation contracts
  • Basic ticketing knowledge
  • Manage a continuously evolving sets of priorities when everything (really-everything!) is important. You can’t get overwhelmed or sidetracked easily

Business Travel Agent Resume Examples & Samples

  • Handle all travel requirements for a wide variety of business travel clients
  • Offer the best and most cost effective options
  • Deal with cancellations, amendments and schedule changes
  • Deliver excellent customer service with every client transaction
  • Resolve or escalate customer complaints and general queries

Travel Agent Commissions Analyst Resume Examples & Samples

  • Manage booking and payment data
  • Prepare reconciliation files for agencies
  • Prepare payment files
  • Develop and process reports that will identify Travel Agent Commission hotel and agency outliers
  • Process inquiries from agencies via email and phone
  • Regular attendance is expected based on schedule and business needs
  • Participation in employee events, onsite meetings, hotel visits and industry as needed
  • Demonstrate a commitment to Hyatt core values
  • The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
  • Regular attendance is expected based on schedule and business needs. The schedule for this position requires availability, but is not limited to, Monday-Friday 7:00 AM- 7:00 PM, weekends as scheduled
  • Work well with others at a variety of levels within the organization
  • Maintain a work environment that is comfortable, user-friendly, and organized
  • Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
  • Ability to communicate effectively and respectfully to all associates and all internal/external resources
  • Eagerness and ability to learn new skills, technologies and business processes quickly
  • Ability to work well with others
  • Ability to collaborate with cross-functional teams and across all levels of the organization
  • Must be able to work inclusively, but also be able to work independently and without excessive supervision
  • Strong oral and written communication skills
  • Ability to maintain confidential employee information
  • High School diploma or GED required
  • 5 years of experience as a travel agent or coordinator in a corporate environment required
  • Skill using American Airlines Sabre System required
  • Occasional travel required
  • High School diploma or equivalent travel school degree preferred
  • 1-3 years of travel reservations experience in a call center, travel agency or an equivalent travel industry environment
  • Functional knowledge of CRS entries in a minimum of one CRS system
  • Working experience of front and back office automation systems
  • Exhibits a mature work ethic
  • Be able to work in a timely manner, critically think and work in a team environment is essential
  • 1 or more years of previous travel agent or travel industry work experience
  • Ability to work flexible hours including nights, weekends, and holidays
  • Computer proficiency, including Microsoft Office Suite
  • Fluency in Japanese (speak, read, write)
  • Basic English language skills (speak, read, write)
  • Bilingual fluency in Korean (reading, speaking, writing)
  • Experience in SABRE or similar GDS software
  • Call center experience

Senior Travel Agent Resume Examples & Samples

  • Travel Counselor Experience of 3 years
  • Strong Sabre knowledge required
  • Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
  • Strong working knowledge and understanding of international pricing rules and procedures
  • Knowledge of ticketing procedures
  • Government travel reservation experience a plus
  • Ability to meet and maintain required performance standards
  • Excellent customer service skill required
  • General knowledge of MS office
  • General Knowledge of MS Excel (Advance Level)
  • Basic accounting knowledge
  • Ability to work in a 24/7 environment to include nights, weekends and holidays
  • Must be willing to submit to a government background security clearance
  • US Citizenship required

Sb-travel Agent Resume Examples & Samples

  • High school diploma or GED
  • Previous sales and/or customer service experience required
  • Proficiency using Microsoft Windows-based programs required
  • Previous experience using CORIS, APOLLO, SMS and/or RTP preferred
  • Adhere to all safety policies
  • Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
  • Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems. Perform outbound guest and reservation follow up via phone and email on a daily basis
  • Demonstrate excellent listening skills, patience, empathy, integrity and a passion for accuracy
  • Effectively drive each call to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
  • Consistently maintain productivity between calls performing guest and reservation follow-up via phone and email that conforms to standards of quality and accuracy
  • Perform to and exceed qualitative and quantitative performance goals and standards
  • Demonstrate ability and desire to work a flexible schedule including evenings, weekends and holidays
  • Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed
  • Compliance with all company policies and procedures as well as any regulatory requirements
  • Other duties, as assigned

Travel Agent Sales Consultant Resume Examples & Samples

  • Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans
  • Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process
  • Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation
  • Offer custom Air travel arrangements for high-end customers, including hotels and air travel
  • Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed
  • Maintain individual sales and service quality goals
  • Process itinerary changes, payments and requests for brochures as needed
  • Sales, call center environment (1 year minimum) /li>
  • Contact center experience within the Travel Industry preferred
  • A general knowledge of world geography
  • Proven ability to multi-task and work well in a fast paced environment
  • Ability to retain and organize large amounts of information
  • Strong PC skills
  • Availability to work variable shifts, including weekends (pre-scheduled)
  • Previous sales and/or customer service experience
  • Proficiency using Microsoft Windows-based programs
  • Previous experience using Inntopia, APOLLO, SMS and/or RTP preferred
  • Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems
  • Perform outbound guest and reservation follow up via phone and email on a daily basis

Company Travel Agent Resume Examples & Samples

  • Answers phone calls in regards to air issues, responds to e-mails and voicemails, and relays messages accurately and promptly
  • Amends major schedule changes, performs ticketing activities (issuance, refunds, exchanges, etc)
  • Tracks and fixes incomplete Passenger Name Records (PNR) due to lack of TSA data and missing airfares
  • Realigns pricing within PNR to have records re-priced so that we can collect additional money outside final payment
  • Certify all air tickets are issued for those passengers taking a flight by updating the ticket match exception report, assigns ancillary services to guests when requested
  • Processes guest entertainment, crew executive travel, VIP requests and provides down line communication to port agents, hotels and ground transportation
  • Research air schedules booked for crew that are not within budget
  • Processes last minute crew changes in regards to air accommodations
  • Provides next port protection coverage (flight re-accommodation) to accommodate passengers when in need
  • Communicates effectively with customers, coworkers and management to reduce communication-related work errors. Consistently delivers on commitments to external and internal customers to drive customer satisfaction
  • Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
  • Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
  • Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems

Senior Retail Travel Agent Resume Examples & Samples

  • At least 5 years’ experience as a retail travel agent
  • Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred
  • A competitive salary, depending on experience
  • Individual Commission Incentive Plan
  • Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings

Lead On-site Corporate Travel Agent Resume Examples & Samples

  • Ability to foster effective teamwork
  • Maintains a favorable company image when interfacing with outside sources
  • Demonstrates adaptability and flexibility
  • Exhibits good problem solving skills
  • Embraces diversity of people who have different backgrounds
  • Ability to motivate, coach, and develop staff
  • Demonstrates personal and organizational integrity
  • Good follow-through on goals, plans, and projects
  • Professional manner and telephone skills
  • Good written and oral communications skills
  • High school degree or equivalent
  • Minimum of four (4) years of corporate travel agency experience in past 6 years
  • Proficiency in a specified GDS system
  • Knowledge of Internet search processes
  • Knowledge of word processing, spreadsheets, and email software

Leisure Travel Agent Resume Examples & Samples

  • Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected
  • Meet or exceed established sales quota
  • Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy
  • Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system
  • Comply with all ARC regulations and Club Alliance policies and procedures in the collection and handling of assets
  • Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
  • Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail experience or travel sales
  • A very competitive salary, depending on experience
  • Monthly bonus potential
  • A all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan where we match up to 7%, with a 2 year vesting schedule
  • A free AAA Membership, 90 days after employment
  • An opportunity to work in a family-like, fun work environment!

Retail Travel Agent Resume Examples & Samples

  • High School diploma or equivalent (a graduate of an accredited travel school preferred)
  • A competitive base rate, depending on experience
  • Monthly individual incentive opportunity
  • A 401(k) plan with a company match up to 7%
  • Paid Time Off, and a free AAA Membership

International Travel Agent Resume Examples & Samples

  • Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
  • Responds to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate
  • Moves market share for AAA CTS preferred suppliers
  • Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
  • Knowledge of domestic/international faring and commission structures
  • Minimum of four (4) + year’s active Travel Consultant experience in the past 6 years
  • Thorough knowledge of the travel industry, fares and international markets
  • Proficiency on specified GDS
  • Knowledge of domestic and international faring and ticketing procedures
  • Ability to work nights and weekends when needed

Travel Agent Trainee Resume Examples & Samples

  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotel and travel insurance
  • Plans domestic and foreign itineraries for clients’ travel
  • Sells domestic and foreign travelers checks
  • Takes passport photos and issues International Driving Permits
  • Collects and disburses payments for travel arrangements as required
  • Balances and prepares daily deposits as necessary
  • Processes requests for travel literature and brochures
  • Operates automated reservation and ticket system
  • Pursues opportunities to generate additional sales, including memberships
  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences—please describe in cover letter or resume
  • Strong PC & Internet skills;Experience with an automated reservation system such as Apollo preferred
  • Excellent communication skills,both written and verbal
  • Sales-oriented,self-starter
  • Achieve sales goals by promoting, selling, and securing reservations for domestic and international leisure travel services including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Process requests for travel literature and brochures
  • Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions
  • Maintain travel documents, invoices, and client files in accordance with AAA standards
  • 1+ year of Travel Agent experience or we may consider a trainee with previous travel industry experience, such as airline customer service OR extensive personal travel and planning experiences and strong sales skills
  • If no travel related experience, candidates must have previous sales experience
  • Sales and goal oriented, tenacious self-starter
  • Strong PC & internetskills
  • Excellent interpersonal communicationskills, both written and verbal
  • Travel school or minimum of one year Travel Agent work experience
  • Experience with an automated reservation system. Apollo experience preferred
  • Sales oriented self-starter
  • Excellent communication skills, both written and verbal
  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail, ship, package tours, car rentals, hotels, resorts, and travel insurance
  • Plans domestic and foreign itineraries for clients' travel
  • Processes requests for travel literature brochures
  • Provides guidance to other Travel Agents
  • Operates the automated reservation and ticket system; Apollo
  • Pursues additional opportunities for sales, including membership sales
  • Promotes, sells, arranges and secures reservations for a variety of services including travel by air, car rentals, and hotel bookings
  • Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
  • Strong PC Internet skills;Experience with an automated reservation system such as Apollo preferred
  • Ability to work between posted business hours including occasional Saturdays
  • 1+ year of Travel Agent experience OR we may consider a trainee with great sales skills and previous travel industry experience, such as airline or extensive planning and travel personal experience
  • Strong PC & internet skills
  • Sales expertise,goal oriented, tenacious, self-starter
  • Outstanding interpersonal skills
  • Active Listening –Listening to, interpreting, understanding, and processing verbal information; probing to ensure all key information is obtained from member
  • Communication and Telephone Skills –Using proper telephone etiquette and speaking in a clear, understandable manner; tactfully controlling interactions in order to efficiently obtain and give necessary information; clearly explaining itineraries, costs, and other travel related information; preparing written communications and documents
  • Decision Making and Problem Solving –Analyzing information, identifying alternatives, and making sound, logical decisions; deviating from standard procedures when appropriate for delivering excellent member service
  • Teamwork and Cooperation –Helping out others on the team and being a good team player; building smooth, cooperative working relationships
  • Dealing with High Volume –Dealing effectively with high volume and time pressure; displaying a positive, caring attitude with each new member
  • Flexibility and Adaptability –Adapting to change and being flexible in adjusting approach to meet the needs in different situations; rotating among job functions as needed
  • Using Travel Reference Materials –Displaying extensive knowledge of the travel industry, and knowing how to quickly locate and use reference materials
  • Computer and Technology Skills –Using the computer to enter accurate and complete trip information; carrying on conversation with member and entering data simultaneously
  • Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
  • Successfully complete the company provided training
  • Source, develop leads, prospect and continually network
  • Possess a competitive sales drive to meet and exceed monthly goals
  • Be an effective communicator both orally and in writing
  • Have computer experience, be comfortable with evolving technology and good organizational skills
  • Provide excellent customer service and maintain member retention
  • Be self-motivated and fully committed to building a profitable travel business
  • High School Diploma or equivalent. Graduate of accredited travel school preferred
  • 2 to 5 years of experience as retail travel agent
  • Previous experience as a AAA Travel Counselor or at least one year of retail experience or travel sales
  • A competitive salary of $13.50 to $18.75/hour, depending on experience
  • Position is eligible for an Individual Incentive Plan based upon sales success
  • Comprehensive benefit package includes over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts--to highlight a few of the offerings
  • 40 hour work week flexible schedule. Weekend availability required. Store Hours: 7A-7P Mon-Fri, 8A-5P Sat, Sun 10A-4P
  • Learn and develop skills to sell foreign and domestic travel related products and services
  • Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information
  • Develop product knowledge to support the organization’s Preferred Supplier program, and achieve Club established sales, and cross sell goals
  • Issue international driving permits and passport photos
  • Identify cross-sell opportunities based on members’ product needs and service requests
  • Perform duties and responsibilities as assigned or required
  • High School diploma or G.E.D. required
  • 2 years of sales environment experience with measurable results or 1+ years of travel sales
  • Advanced verbal and written communication skills required
  • General typing, Windows, Outlook, and Word skills required
  • Must complete certificates as required for Agents and Computer Based Training courses as needed
  • Provides accurate and timely travel planning assistance, including making reservations for travel, hotels, transportation, and obtaining/presenting required travel documents
  • Understands and anticipates client needs and travel preferences
  • Determines costs of travel and accommodations
  • Maintains current information on schedules and notifies customers of any travel alerts
  • Prepares passenger travel information such as tickets, itinerary, lodging confirmation, etc
  • Prepares claim forms for refunds and adjustments
  • Responds quickly and proactively to client requests and resolves any questions or issues
  • Ensures client account information is current
  • Interacts with and keeps travel team notified of client account information
  • Provides input regarding the development and maintenance of office systems and processes
  • Performs other related duties, as required
  • Education equivalent to a High School diploma and five years of travel agent experience
  • In depth knowledge of the travel industry, regulations and policies
  • Excellent customer service, organizational, and coordination skills
  • Excellent written/verbal communication and interpersonal skills
  • Ability to work independently and as part of a team and meet deadlines in a timely manner
  • Ability to multitask in a fast-paced environment
  • Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
  • Proficient with travel technologies with the ability to evaluate different technology solutions
  • Ability to communicate effectively with all levels of management to include executives
  • Experience with re-routing and exchange processes
  • Knowledge of GDS travel software including Worldspan, Apollo and Concur strongly preferred
  • Knowledge of ARC procedures
  • Monthly Individual Incentive Pay Plan
  • An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
  • Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership
  • Meet and surpass sales goals by proactively promoting, selling, and securing reservations for travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
  • Plan travel itineraries
  • Operate automated reservation and ticket system; use preferred vendor websites and other supporting web based systems and functions
  • 1+ year of Travel Agent work experience ORprevious travel industry experience, such as airline customer service employment, OR extensive personal travel experiences OR successful sales track record with eagerness to learn new career
  • Above average knowledge of U.S. and international geography
  • Answer and direct calls for travel agent
  • Prepare daily deposits
  • Performs other clerical duties as required or as assigned
  • Must have strong desire to become travel agent within one year of hire
  • Excellent interpersonal, communication, and customer service skills
  • Ability to operate office equipment and perform basic accounting duties
  • Successful completion of background and drug screenings

Related Job Titles

cv travel agent example

Germany Signals It Will Resume Funding UN Agency for Palestinians

Reuters

FILE PHOTO: Displaced Palestinians wait to receive United Nations Relief and Works Agency (UNRWA) aid, amid the ongoing conflict between Israel and the Palestinian Islamist group Hamas, in Rafah, in the southern Gaza Strip, March 7, 2024. REUTERS/Mohammed Salem/File Photo

BERLIN (Reuters) -Germany said on Wednesday it would resume cooperation with the U.N. agency for Palestinian refugees (UNRWA), signalling a resumption of funding that was frozen after Israel accused 12 UNRWA staff of participating in the Hamas-led Oct. 7 attack.

The allegations prompted 16 donor states, including the biggest, the United States, to freeze some $450 million of funds, a blow to UNRWA's operations as it grapples with the humanitarian crisis unleashed by Israel's assault on Gaza.

A review led by former French foreign minister Catherine Colonna into UNRWA's procedures for ensuring adherence to principles of neutrality was published on Monday.

War in Israel and Gaza

Palestinians are inspecting the damage in the rubble of the Al-Bashir mosque following Israeli bombardment in Deir al-Balah, central Gaza Strip, on April 2, 2024, amid ongoing battles between Israel and the Palestinian militant group Hamas. (Photo by Majdi Fathi/NurPhoto via Getty Images)

In a statement, the German foreign and development ministries urged UNRWA to swiftly implement the report's recommendations, including strengthening its internal audit function and improving external oversight of project management.

"In support of these reforms, the German government will soon continue its cooperation with UNRWA in Gaza, as Australia, Canada, Sweden and Japan, among others, have already done," it said. Germany is UNRWA's second-biggest donor.

The agency employs 32,000 people in the Palestinian territories and nearby countries, including 13,000 in the Gaza Strip, where it is by far the biggest aid agency, running schools and social services for the refugees who make up the majority of Gazans.

Photos You Should See - April 2024

A Deori tribal woman shows the indelible ink mark on her finger after casting her vote during the first round of polling of India's national election in Jorhat, India, Friday, April 19, 2024. Nearly 970 million voters will elect 543 members for the lower house of Parliament for five years, during staggered elections that will run until June 1. (AP Photo/Anupam Nath)

UNRWA communications director Juliette Touma said UNRWA was "so grateful", adding: "Germany has been a very committed donor to the agency."

The review said Israel had yet to provide evidence to support accusations made on the basis of an UNRWA staff list given to it in March that a significant number of UNRWA staff were members of what it called Gaza terrorist groups.

The review found that UNRWA had "a more developed approach" to neutrality than other similar U.N. or aid groups, although "neutrality-related issues persist" such as staff publicly expressing political views.

The United Nations is investigating the accusations against the 12 employees. After these surfaced in January, UNRWA said it had sacked 10 of those named, and that the other two were dead.

Israel stepped up its accusations in March, saying that more than 450 UNRWA employees were fighters in what it termed terrorist groups in Gaza.

Israel's Foreign Ministry spokesperson called Germany's decision "regrettable and disappointing". He said Israel had shared detailed information about "many hundreds" of UNRWA employees who were members of Hamas, the Islamist movement that runs Gaza, and another group, Islamic Jihad.

Accepting the recommendations of the review on Monday, U.N. Secretary-General Antonio Guterres urged all countries to support UNRWA as a "lifeline for Palestine refugees in the region".

UNRWA chief Philippe Lazzarini said on Tuesday that UNRWA currently has enough funding to pay for operations until June.

(Reporting by Andreas RinkeWriting by Andrey Sychev and Tom Perry;Editing by Miranda Murray, Rachel More, Peter Graff, Alexandra Hudson and Kevin Liffey)

Copyright 2024 Thomson Reuters .

Join the Conversation

Tags: United Nations , Israel , Middle East , Europe , Germany

America 2024

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  • Travel Agent Resume Example

Resume Examples

  • Common Tasks & Responsibilities
  • Top Hard & Soft Skills
  • Action Verbs & Keywords
  • Resume FAQs
  • Similar Resumes

Common Responsibilities Listed on Travel Agent Resumes:

  • Booking and arranging travel, accommodation, and activities: Travel agents are responsible for making all necessary arrangements for their clients' trips. This includes booking flights, hotels, car rentals, and activities such as tours or excursions.
  • Advising clients on travel arrangements: Travel agents provide advice to clients on the best travel options based on their needs, preferences, and budget. This includes advising on the best time to travel, visa requirements, health and safety, local customs, and attractions.
  • Creating and selling tailored travel packages: Travel agents often create custom travel packages for clients that include various components such as flights, accommodation, and activities. They then sell these packages to clients.
  • Managing and resolving any travel issues: If any issues arise during a client's trip, such as flight cancellations or hotel booking problems, the travel agent is responsible for resolving these issues.
  • Maintaining client records: Travel agents keep detailed records of all client interactions, including their travel preferences, special needs, and any feedback they provide.
  • Building and maintaining relationships with travel suppliers: Travel agents work closely with airlines, hotels, car rental companies, and tour operators. They maintain these relationships to ensure they can provide the best service to their clients.
  • Keeping up-to-date with travel trends and destinations: Travel agents need to stay informed about the latest travel trends and popular destinations. This allows them to provide the best advice to their clients.

Speed up your resume creation process with the AI-Powered Resume Builder . Generate tailored achievements in seconds for every role you apply to.

Travel Agent Resume Example:

  • Successfully increased client satisfaction by 25% through personalized travel recommendations and tailored travel packages, resulting in a 10% increase in repeat bookings.
  • Resolved 95% of travel issues within 24 hours, ensuring smooth and hassle-free trips for clients and maintaining a high level of customer satisfaction.
  • Developed and maintained strong relationships with key travel suppliers, negotiating exclusive deals and discounts for clients, resulting in a 15% increase in sales revenue.
  • Managed a portfolio of high-profile corporate clients, exceeding revenue targets by 20% through effective relationship management and upselling of additional travel services.
  • Implemented a new customer relationship management (CRM) system, streamlining client communication and improving efficiency by 30% in the booking and reservation process.
  • Conducted regular market research and analysis to identify emerging travel trends and destinations, resulting in the development of new travel packages that generated a 10% increase in sales.
  • Successfully organized and executed a group tour for 50 clients, resulting in a 95% customer satisfaction rate and positive feedback on the itinerary and accommodations.
  • Utilized social media platforms and online marketing strategies to increase brand visibility and attract new clients, resulting in a 25% increase in website traffic and a 15% growth in client base.
  • Implemented a client feedback system, resulting in a 20% improvement in service quality and the implementation of new initiatives to meet client needs and preferences.
  • Excellent customer service skills
  • Strong interpersonal and communication skills
  • Proficiency in using customer relationship management (CRM) systems
  • Ability to resolve issues efficiently and effectively
  • Strong negotiation skills
  • Knowledge of emerging travel trends and destinations
  • Ability to manage and exceed revenue targets
  • Proficiency in social media marketing and online marketing strategies
  • Ability to conduct market research and analysis
  • Experience in organizing and executing group tours
  • Ability to develop and maintain strong relationships with key travel suppliers
  • Ability to implement feedback systems to improve service quality
  • Proficiency in creating personalized travel recommendations and packages
  • Ability to manage high-profile corporate clients
  • Strong sales skills and ability to upsell additional services
  • Ability to increase brand visibility and attract new clients
  • Experience in improving efficiency in booking and reservation processes
  • Ability to work under pressure and meet deadlines
  • Strong problem-solving skills
  • Excellent attention to detail.

Top Skills & Keywords for Travel Agent Resumes:

Hard skills.

  • Destination knowledge and expertise
  • Travel booking and reservation systems
  • Customer service and communication skills
  • Sales and negotiation skills
  • Itinerary planning and organization
  • Travel regulations and documentation
  • Problem-solving and conflict resolution
  • Time management and multitasking
  • Attention to detail and accuracy
  • Foreign language proficiency
  • Travel insurance and risk management
  • Familiarity with travel industry trends and technology

Soft Skills

  • Communication and Interpersonal Skills
  • Customer Service and Relationship Building
  • Attention to Detail and Accuracy
  • Problem Solving and Decision Making
  • Time Management and Organization
  • Adaptability and Flexibility
  • Sales and Persuasion Skills
  • Cultural Awareness and Sensitivity
  • Negotiation and Conflict Resolution
  • Multitasking and Prioritization
  • Computer and Technology Skills
  • Knowledge of Travel Industry and Destinations

Resume Action Verbs for Travel Agents:

  • Coordinated
  • Communicated
  • Collaborated
  • Facilitated
  • Implemented

Generate Your Resume Summary

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Resume FAQs for Travel Agents:

How long should i make my travel agent resume, what is the best way to format a travel agent resume, which keywords are important to highlight in a travel agent resume, how should i write my resume if i have no experience as a travel agent, compare your travel agent resume to a job description:.

  • Identify opportunities to further tailor your resume to the Travel Agent job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.

Related Resumes for Travel Agents:

Travel consultant, travel coordinator, hotel sales manager, sales account manager, customer account manager, key account manager, regional sales manager, sales associate.

  • Articles   >

The Moscow Metro Museum of Art: 10 Must-See Stations

There are few times one can claim having been on the subway all afternoon and loving it, but the Moscow Metro provides just that opportunity.  While many cities boast famous public transport systems—New York’s subway, London’s underground, San Salvador’s chicken buses—few warrant hours of exploration.  Moscow is different: Take one ride on the Metro, and you’ll find out that this network of railways can be so much more than point A to B drudgery.

The Metro began operating in 1935 with just thirteen stations, covering less than seven miles, but it has since grown into the world’s third busiest transit system ( Tokyo is first ), spanning about 200 miles and offering over 180 stops along the way.  The construction of the Metro began under Joseph Stalin’s command, and being one of the USSR’s most ambitious building projects, the iron-fisted leader instructed designers to create a place full of svet (radiance) and svetloe budushchee (a radiant future), a palace for the people and a tribute to the Mother nation.

Consequently, the Metro is among the most memorable attractions in Moscow.  The stations provide a unique collection of public art, comparable to anything the city’s galleries have to offer and providing a sense of the Soviet era, which is absent from the State National History Museum.  Even better, touring the Metro delivers palpable, experiential moments, which many of us don’t get standing in front of painting or a case of coins.

Though tours are available , discovering the Moscow Metro on your own provides a much more comprehensive, truer experience, something much less sterile than following a guide.  What better place is there to see the “real” Moscow than on mass transit: A few hours will expose you to characters and caricatures you’ll be hard-pressed to find dining near the Bolshoi Theater.  You become part of the attraction, hear it in the screech of the train, feel it as hurried commuters brush by: The Metro sucks you beneath the city and churns you into the mix.

With the recommendations of our born-and-bred Muscovite students, my wife Emma and I have just taken a self-guided tour of what some locals consider the top ten stations of the Moscow Metro. What most satisfied me about our Metro tour was the sense of adventure .  I loved following our route on the maps of the wagon walls as we circled the city, plotting out the course to the subsequent stops; having the weird sensation of being underground for nearly four hours; and discovering the next cavern of treasures, playing Indiana Jones for the afternoon, piecing together fragments of Russia’s mysterious history.  It’s the ultimate interactive museum.

Top Ten Stations (In order of appearance)

Kievskaya station.

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Kievskaya Station went public in March of 1937, the rails between it and Park Kultury Station being the first to cross the Moscow River.  Kievskaya is full of mosaics depicting aristocratic scenes of Russian life, with great cameo appearances by Lenin, Trotsky, and Stalin.  Each work has a Cyrillic title/explanation etched in the marble beneath it; however, if your Russian is rusty, you can just appreciate seeing familiar revolutionary dates like 1905 ( the Russian Revolution ) and 1917 ( the October Revolution ).

Mayakovskaya Station

Mayakovskaya Station ranks in my top three most notable Metro stations. Mayakovskaya just feels right, done Art Deco but no sense of gaudiness or pretention.  The arches are adorned with rounded chrome piping and create feeling of being in a jukebox, but the roof’s expansive mosaics of the sky are the real showstopper.  Subjects cleverly range from looking up at a high jumper, workers atop a building, spires of Orthodox cathedrals, to nimble aircraft humming by, a fleet of prop planes spelling out CCCP in the bluest of skies.

Novoslobodskaya Station

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Novoslobodskaya is the Metro’s unique stained glass station.  Each column has its own distinctive panels of colorful glass, most of them with a floral theme, some of them capturing the odd sailor, musician, artist, gardener, or stenographer in action.  The glass is framed in Art Deco metalwork, and there is the lovely aspect of discovering panels in the less frequented haunches of the hall (on the trackside, between the incoming staircases).  Novosblod is, I’ve been told, the favorite amongst out-of-town visitors.

Komsomolskaya Station

Komsomolskaya Station is one of palatial grandeur.  It seems both magnificent and obligatory, like the presidential palace of a colonial city.  The yellow ceiling has leafy, white concrete garland and a series of golden military mosaics accenting the tile mosaics of glorified Russian life.  Switching lines here, the hallway has an Alice-in-Wonderland feel, impossibly long with decorative tile walls, culminating in a very old station left in a remarkable state of disrepair, offering a really tangible glimpse behind the palace walls.

Dostoevskaya Station

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Dostoevskaya is a tribute to the late, great hero of Russian literature .  The station at first glance seems bare and unimpressive, a stark marble platform without a whiff of reassembled chips of tile.  However, two columns have eerie stone inlay collages of scenes from Dostoevsky’s work, including The Idiot , The Brothers Karamazov , and Crime and Punishment.   Then, standing at the center of the platform, the marble creates a kaleidoscope of reflections.  At the entrance, there is a large, inlay portrait of the author.

Chkalovskaya Station

Chkalovskaya does space Art Deco style (yet again).  Chrome borders all.  Passageways with curvy overhangs create the illusion of walking through the belly of a chic, new-age spacecraft.  There are two (kos)mosaics, one at each end, with planetary subjects.  Transferring here brings you above ground, where some rather elaborate metalwork is on display.  By name similarity only, I’d expected Komsolskaya Station to deliver some kosmonaut décor; instead, it was Chkalovskaya that took us up to the space station.

Elektrozavodskaya Station

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Elektrozavodskaya is full of marble reliefs of workers, men and women, laboring through the different stages of industry.  The superhuman figures are round with muscles, Hollywood fit, and seemingly undeterred by each Herculean task they respectively perform.  The station is chocked with brass, from hammer and sickle light fixtures to beautiful, angular framework up the innards of the columns.  The station’s art pieces are less clever or extravagant than others, but identifying the different stages of industry is entertaining.

Baumanskaya Statio

Baumanskaya Station is the only stop that wasn’t suggested by the students.  Pulling in, the network of statues was just too enticing: Out of half-circle depressions in the platform’s columns, the USSR’s proud and powerful labor force again flaunts its success.  Pilots, blacksmiths, politicians, and artists have all congregated, posing amongst more Art Deco framing.  At the far end, a massive Soviet flag dons the face of Lenin and banners for ’05, ’17, and ‘45.  Standing in front of the flag, you can play with the echoing roof.

Ploshchad Revolutsii Station

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Novokuznetskaya Station

Novokuznetskaya Station finishes off this tour, more or less, where it started: beautiful mosaics.  This station recalls the skyward-facing pieces from Mayakovskaya (Station #2), only with a little larger pictures in a more cramped, very trafficked area.  Due to a line of street lamps in the center of the platform, it has the atmosphere of a bustling market.  The more inventive sky scenes include a man on a ladder, women picking fruit, and a tank-dozer being craned in.  The station’s also has a handsome black-and-white stone mural.

Here is a map and a brief description of our route:

Start at (1)Kievskaya on the “ring line” (look for the squares at the bottom of the platform signs to help you navigate—the ring line is #5, brown line) and go north to Belorusskaya, make a quick switch to the Dark Green/#2 line, and go south one stop to (2)Mayakovskaya.  Backtrack to the ring line—Brown/#5—and continue north, getting off at (3)Novosblodskaya and (4)Komsolskaya.  At Komsolskaya Station, transfer to the Red/#1 line, go south for two stops to Chistye Prudy, and get on the Light Green/#10 line going north.  Take a look at (5)Dostoevskaya Station on the northern segment of Light Green/#10 line then change directions and head south to (6)Chkalovskaya, which offers a transfer to the Dark Blue/#3 line, going west, away from the city center.  Have a look (7)Elektroskaya Station before backtracking into the center of Moscow, stopping off at (8)Baumskaya, getting off the Dark Blue/#3 line at (9)Ploschad Revolyutsii.  Change to the Dark Green/#2 line and go south one stop to see (10)Novokuznetskaya Station.

Check out our new Moscow Indie Travel Guide , book a flight to Moscow and read 10 Bars with Views Worth Blowing the Budget For

Jonathon Engels, formerly a patron saint of misadventure, has been stumbling his way across cultural borders since 2005 and is currently volunteering in the mountains outside of Antigua, Guatemala.  For more of his work, visit his website and blog .

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Photo credits:   SergeyRod , all others courtesy of the author and may not be used without permission

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Metallurgicheskii Zavod Electrostal AO (Russia)

In 1993 "Elektrostal" was transformed into an open joint stock company. The factory occupies a leading position among the manufacturers of high quality steel. The plant is a producer of high-temperature nickel alloys in a wide variety. It has a unique set of metallurgical equipment: open induction and arc furnaces, furnace steel processing unit, vacuum induction, vacuum- arc furnaces and others. The factory has implemented and certified quality management system ISO 9000, received international certificates for all products. Elektrostal today is a major supplier in Russia starting blanks for the production of blades, discs and rolls for gas turbine engines. Among them are companies in the aerospace industry, defense plants, and energy complex, automotive, mechanical engineering and instrument-making plants.

Headquarters Ulitsa Zheleznodorozhnaya, 1 Elektrostal; Moscow Oblast; Postal Code: 144002

Contact Details: Purchase the Metallurgicheskii Zavod Electrostal AO report to view the information.

Website: http://elsteel.ru

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    Travel agent resume education example. The entry-level education requirement for a travel agent role is a high school diploma or an equivalent qualification. Of course, if you have a college degree, that is always a plus. You can expect to make an average of $43,810 per year or around $21.06 per hour.

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    Sample Travel Agent CV for Inspiration. Personal Details: Name: John Doe Address: 123 Some Road, Some Town, Some City, Some Country Email: [email protected] Phone: +3 (123) 456-7890. Summary: John Doe is an experienced travel agent with extensive knowledge in the travel and hospitality industry.

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  22. The Moscow Metro Museum of Art: 10 Must-See Stations

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  25. Metallurgicheskii Zavod Electrostal AO (Russia)

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