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Twi Phrases and Words to Know When Visiting Ghana

Ghana in 60 Seconds

In a land with multiple tribes speaking over 250 languages, Twi—the language of the Akan people—is the most spoken language other than English with 7 million speakers throughout the country. Here are a few popular words and phrases that tourists and visitors are bound to hear when in Ghana .

trip in twi

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18 Twi Phrases and Words to Know When Visiting Ghana

Though english is ghana's primary language, many speak twi. learn some of the popular twi words and phrases that will be useful on your visit to ghana.

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In a land with multiple tribes speaking over 250 languages, Twi—the language of the Akan people—is the most spoken language other than English with 7 million speakers throughout the country. Here are a few popular words and phrases that tourists and visitors are bound to hear when in Ghana .

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Useful phrases in Twi

A collection of useful phrases in Twi, a variety of Akan, a member of the Kwa branch of the Niger-Congo language family spoken in Ghana.

Jump to phrases

See these phrases in any combination of two languages in the Phrase Finder . If you can provide recordings, corrections or additional translations, please contact me .

Key to abbreviations: frm = formal, inf = informal, sg = singular (said to one person), pl = plural (said to more than one person).

Some phrases provided by Stephen Yaw Awiba of LearnAkan.com

If you would like to make any corrections or additions to this page, or if you can provide recordings, please contact me .

Information about Twi | Phrases | Numbers | Tower of Babel

Other collections of Twi phrases https://en.wikivoyage.org/wiki/Twi_phrasebook http://jeremygoestoafrica.com/learn-twi/index.html https://tinycards.duolingo.com/decks/a58865f3-c750-4460-bc15-6fc0d00c1b1c https://www.livelingua.com/peace-corps/Twi/GH_Twi_Language_Lessons.pdf

Phrases in Kwa languages

Dangme , Twi

Phrases in other languages

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Twi phrasebook

trip in twi

  • 1 Grammatical points
  • 2.2 Problems
  • 2.3 Numbers
  • 2.4.1 Clock time
  • 2.4.2 Duration
  • 2.4.4 Months
  • 2.4.5 Seasons
  • 2.4.6 Writing time and date
  • 2.6.1 Bus and train
  • 2.6.2 Directions
  • 2.7 Lodging
  • 2.11 Shopping
  • 3 References

Twi or Akan Kasa is a dialect of the Akan language. It is a language spoken in most regions of Ghana . Although it is not a state-sponsored language, Twi is the most widely spoken language in Ghana.

Grammatical points [ edit ]

  • a as "r a t"
  • e as "s e at"
  • ε as "s e t"
  • i as "s i t"
  • o as "K u ala Lumpur"
  • ɔ as "p o t"
  • u as "Kuala L u mpur"
  • ọ as " s' o fa
  • b as " b ats"
  • d as " d og"
  • f as " f og"
  • g as " g oat"
  • h as " h ire"
  • k as " c at"
  • l as " l og"
  • m as " m an"
  • n as " n ap"
  • p as " p in"
  • r as "c r amp"
  • s as " s uit"
  • t as " t omb"
  • w as " w ood"
  • y as " y emen"
  • dw as " j " sound in the beginning of " dr eams"
  • gy as " j udge"
  • hw as " wh ew"
  • hy as " sh irt"
  • kw as "e qu ip"
  • ky as " ch ap"
  • nw is pronounced as "nyw" with rounded lips at the end. For example: Nwunu (to leak)
  • ny as "Espa ñ ol"
  • tw as " tr ip"

Phrase list [ edit ]

Basics [ edit ], problems [ edit ], numbers [ edit ].

Generally, Arabic (Western) numerals are used for everything. Most people actually say English words in order to count things or tell time. However occasionally, the actual Twi words for numbering things can be heard in deep conversations between elders as well as Twi based television and radio station discussions.

Time [ edit ]

Clock time [ edit ].

Clock times are formed in Twi by placing the word "dɔn" which means "o'clock" before the number. If the time of day is known, it can be stated before the word "dɔn". The numbers after "one o'clock" are said with a liason so "dɔn" becomes "nnɔn".

Duration [ edit ]

Days [ edit ].

The seven-day week is referred to as Nnawɔtwe (literally eight days). The first day is counted twice to end a full week.

Months [ edit ]

Seasons [ edit ], writing time and date [ edit ], colors [ edit ], transportation [ edit ], bus and train [ edit ], directions [ edit ], taxi [ edit ], lodging [ edit ], money [ edit ], eating [ edit ], bars [ edit ], shopping [ edit ], references [ edit ].

  • A comprehensive course in twi(Asante) for the non-twi learner. By Florence Abena Dolpyne. Associate professor, Department of Linguistics, University of Ghana, Legon.

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Twi Vocabulary

Travel vocabulary words in twi and english.

To learn Twi language, common vocabulary is one of the important sections. Common Vocabulary contains common Twi words that we can used in daily life. Travel are one part of common words used in day-to-day life conversations. If you are interested to learn Travel vocabulary words in Twi, this place will help you to learn all Travel vocabulary words in English to Twi language. Travel vocabulary words are used in daily life, so it is important to learn all Travel vocabulary words in English to Twi and play Twi quiz and also play picture vocabulary, play some games so you get not bored. If you think too hard to learn Twi language, then 1000 most common Twi words will helps to learn Twi language easily, they contain 2-letter words to 13-letter words. The below table gives the translation of Travel vocabulary words in Twi.

Travel vocabulary words in Twi and English

Read also: A-Z Dictionary | Quiz | Vocabulary | Alphabets | Grammar

List of Travel vocabulary words in Twi

Here is the list of Travel in Twi language and their pronunciation in English.

Travel vocabulary words - Twi

Top 1000 twi words.

Here you learn top 1000 Twi words, that is separated into sections to learn easily (Simple words, Easy words, Medium words, Hard Words, Advanced Words). These words are very important in daily life conversations, basic level words are very helpful for beginners. All words have Twi meanings with transliteration.

Daily use Twi Sentences

Here you learn top Twi sentences, these sentences are very important in daily life conversations, and basic-level sentences are very helpful for beginners. All sentences have Twi meanings with transliteration.

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Twi Grammar

Twi dictionary.

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Fruits Quiz

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Animals Quiz

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Household Quiz

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Stationary Quiz

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School Quiz

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Occupation Quiz

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Everything You Need To Learn Twi

Akan, or Twi, as it is commonly known, is a major language of Ghana and eastern Ivory Coast. It’s a member of the Kwa branch of the Niger-Congo family, and native speakers number around 17 million .

There are three dialects of Twi: Asante, Akuapem, and Fante , all of which are mutually intelligible.

Twi is the main language of public in Ghana , along with English. It’s also the main language of instruction at school and government. The language is written using the Latin alphabet.

As one of the more popular West African languages to learn, due to Ghana’s increasing popularity among westerners, several learning materials have been created for foreigners wanting to learn the language. We’ve listed a few of them below.

Twi Language Learning Books

As an introduction to the language, you can’t go wrong with a Twi language course/study book . This is great for beginners who need to learn Twi basics such as Twi grammar , sentence structure and building, and common Twi words to use in everyday situations.

You should also get yourself a good, solid English-Twi dictionary for those moments when you come across a word or phrase that you don’t understand.

Another book that might be useful to you, particularly if you’re intending to travel to Ghana soon , is a Twi phrasebook . It will help you get through everyday travel situations in Ghana, and enable you to speak to the natives.

Twi-English/English-Twi Concise Dictionary

Twi Children’s Books

By reading children’s books in Twi , you’ll gain real insight into how the language works and looks in its natural context, as well as add plenty of new Twi words to your lexicon.

Better yet, with bilingual English-Twi kids’ books , you can make use of the accompanying English text to help you understand the Twi story.

Twi Digital Courses

If you don’t fancy learning the language through books, then consider getting a Twi e-course . These are great for people who learn best with audiovisual material, as they use audio or video lessons to build and nurture your Twi speaking and listening skills .

Udemy offers a comprehensive Twi digital course that comes complete with 6 hours of video lessons , downloadable worksheets, and 2 practice tests . What’s more, you get full access to the course across any smart device, and you’ll join the learners’ forum, where you can socialize with others taking the Twi course.

TWI UDEMY COURSES

Udemy Twi

TWI AUDIO COURSES

Pimsleur’s Twi course is an audio-only digital course that offers hours of audio lessons , all designed to get you speaking conversational Twi by the end, without you touching a single book or pen. This is perfect for those wanting to start speaking and using the language quickly.

Twi, Compact Course: Learn to Speak and Understand Twi with Pimsleur

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Introductory Lesson on Greetings in Akan Twi

Lesson: Formal Daily Twi Greetings 

Culture: Greeting is an incredibly important part of Ghanaian culture. You are expected to shake hands, greet correctly for the occasion, and be especially polite when speaking to elders. When shaking hands, only use your right hand and shake hands with individuals in a group from left to right. In this short lesson, we will learn how to verbally greet different people, during different times of the day.

Vocabulary:

  • – Morning: Anopa
  • – Afternoon: Awia
  • – Evening: Anadwo
  • – Cousin/peer: Onua
  • – Ma’am: Awuraa
  • – Sir: Owura
  • o Shortened greeting: Maakye
  • o Shortened greeting: Maaha
  • o Shortened greeting: Maadwo
  • – Response to old man: Yaa agya
  • – Response to old woman: Yaa ena
  • – Response to someone your age: Yaa nua

Clip 4 from Peace Corps learning modules (30-2:10) x 2

Written and Oral Exercise:

  • – Write and say: “Good morning ma’am”

(Awura maakye)

  • – Write and say: “Good afternoon sir”

(Owura maaha)

  • – Write and say: “Good evening cousin”

(Onua maadwo)

  • – Write and say the greeting response to an older man:

Oral practice:

Akua being greeted in the morning by an older woman

  • Akua, maakye

Kofi being greeted by a peer in the afternoon

  • Kofi, maaha

A man being greeted by an elder man in the evening

  • Owura, maadwo

Matching activity:

  • Write out vocabulary words in Twi, English, and with symbols on pieces of note cards. Choose the Twi vocabularly that you wish to study and EITHER the corresponding symbols or English words. Flip the selected note cards over so that the blank side faces up. Flip over two note cards at a time. Once you find a pair that matches, you can remove them from your game. Keep playing until you have matched up all of the vocabulary words.

Assessment:

Assess your learning with the drag and drop quiz below.

Resources for Self-Instructional Learners of Less Commonly Taught Languages Copyright © by University of Wisconsin-Madison Students in African 671 is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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If you check with any standard Twi dictionary, you will find that the Twi word “nsuo” means “water” in English. However, there are different kinds

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At the surface level, agya nan and agyanan look very similar. Heck, one might even pass as a typo of the other. But these two

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10 Phrases To Know Before Traveling To Ghana

Learning a foreign language can be difficult.

And for people traveling to Ghana for only a short amount of time trying to become fluent in Twi, one of the country’s native languages, may be a bit farfetched.

However, learning some important phrases before you go can help prepare you for a more comfortable experience.

Quick tip: While Ghana is safe for travel, it’s still smart to pack travel safety essentials . One top pick is the She’s Birdie Personal Safety Alarm , which is TSA-approved and can help scare away potential attackers. Other recommendations include Clever Travel Companion Pickpocket-Proof Garments and Speakeasy Travel Supply Hidden Pocket Scarves . Quick tip: When traveling, it’s still smart to pack a few safety essentials . One top pick is the She’s Birdie Personal Safety Alarm , which is TSA-approved and can help scare away potential attackers.

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Table of Contents

Phrases To Know Before Traveling To Ghana, Africa

Eti sen how are you.

In Ghana, the people are extremely friendly, and everyone, even complete strangers, is going to ask you this.

Greetings are very important in Ghana, and if you don’t want to be seen as impolite then be sure to learn this phrase and use it as much as possible.

Eh ya. I’m fine.

When someone asks you how you’re doing this should always be your response, even if you’re having a terrible day.

If Ghana, people don’t share these troubles in response to someone greeting them, so no matter how you are really feeling, just say you’re fine.

drinks

Ye fro wo sen. What is your name?

When you meet new people, make sure to ask them their names, even just to be polite.

It is more than likely that you will also be asked what your name is, so knowing this expression ahead of time can be helpful.

Maa chi/Maa ha/Maa jo. Good morning/Good afternoon/Good evening.

Politeness goes a long way, and when locals see that you’re making an effort to learn their language and greet them, they’ll respect you more and not look at you as a lost and confused foreigner.

It’ll also help you immerse yourself in the culture that much more.

Psst! Don’t forget to pin this post for later!

Immerse yourself in Ghanian culture on your trip to Africa. Visit Accra, Ghana national parks and important attractions, while interacting with locals by learning the Twi language. In this language learning post, I share the 10 most important phrases to remember! #WorldTravel #GhanaTravel #Travel #CultureTravel #Nomad

Oburoni. Foreigner.

This is an expression you will hear a lot. And, when I say a lot, I mean at least 20-100 times a day.

While it may sound offensive, as in many Western cultures shouting “foreigner!” at someone is taken rudely, in Ghana they mean it in a friendly manner as a way to say hello and try to get to know you.

Even if you don’t want to respond to the shouts of the locals, it is nice to know what exactly it is they are yelling at you.

Wo bay jay sen? What is the fare?

As a visitor to the country, you most likely aren’t going to have a car (and once you see the crazy drivers, traffic congestion, and pothole-filled roads in Ghana, you won’t want one).

Therefore, taxis and tro-tros — kind of like a packed out mini-vans — are going to be your transportation options.

If you are traveling locally by tro-tro, you almost bet that the fare will be under 1 Ghana Cedi.

However, if you are taking a taxi it can be helpful to know how to ask how much the fare will be.

tilapia

Te so. Reduce it.

On that some token, as an “oburoni” you undoubtedly will be charged the foreigner price, sometimes as much as four times what the locals pay.

Don’t feel bad about bartering the price down.

And, once the taxi drivers hear you speaking the local language, they will be more likely to give you a fair price.

Wa ye sen? This is how much?

Just like with taxi fare, be prepared for hawkers and market salespeople to charge you a higher price than the locals.

When shopping in the markets or buying food and items on the street, politely ask how much something is.

Then, go back to the prior phrase of “Te so”, and ask them to reduce it.

Koo se. Sorry.

As a foreigner, it is inevitable that you will make mistakes along the way.

If you find you have made a cultural faux pas, just be polite an apologize.

Me daa si. Thank you.

The people of Ghana are very friendly and will often help you figure your way around the area and local customs.

Whether someone points you in the direction of the nearest public bathroom, serves you a delicious meal, shows you the local beaches, or takes you on a guided tour of one of the historical castles, show gratitude and thank them.

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Taking An Online Twi Language Class

One of my favorite online language schools is Live Lingua, where you can learn everything from Russian to German to Arabic and beyond via Skype. 

They even offer a free Twi class, which you can take here . 

While you’re on their website, make sure to check out their other language offerings, too. 

Click here to view the full list of language lessons . 

Where To Stay In Ghana

Click here to browse hotels in Ghana!

Prefer self-contained stays? 

Click here to check out unique local rentals!

You can also use this map to search for local stays:

Top-Rated Ghana Tours

One of the best ways to immerse yourself in local culture in Ghana is to book a guided tour, like:

  • Ghanaian Naming Ceremony & Home Coming Experience
  • Accra To Cape Coast And Elmina Day Tour
  • Experience the Beauty, History & Culture of Accra in a Day
  • Full-Day Accra Safari & Boat Cruise Private Tour
  • Quad Biking in the Mountains
  • Home Cooking Class by Auntie K

Click here for a full list of tours in Ghana .

Ghana Travel Insurance

While you hope everything runs smoothly, sometimes travel just doesn’t go according to plan.

This is why I recommend always purchasing travel insurance. The scary truth is it only takes one bad accident to lose everything — or be thankful you were covered.

Personally, I use SafetyWing, as they’ve got a large network, offer both short-term and long-term coverage (including limited coverage in your home country), are budget-friendly, and offer $250,000 worth of coverage with just one low overall deductible of $250.

Click here to price out travel insurance for your trip in just a few clicks .

Do you have any more phrases to know before traveling to Ghana?

Enjoyed this post? Pin it for later!

Looking for Ghana travel tips? Whether you're visiting Accra or heading to the Ghana National Parks, you should spend time learning the Twi language, even if it's just a few key phrases. Language learning is a great way to immerse yourself in local Ghanian culture! #Ghana #Africa #AfricaTravel #Language #Culture

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This is so exciting to read! We’re planning to go to Ghana next year (waaaaaaay too far away), but this makes me really looking forward to visiting and meeting all the people of Ghana!! I shall learn all of these expressions!

Ah, this post brings back memories! I’m a doctor and I worked in Ghana in a hospital for 3 months. At one point we had to translate from a local tribal language to Twi to English requiring multiple translators! Another time one of the senior doctors shouted across the room at me ‘you, obruni, what would you do?’ I think that was the only time I found the word obruni offensive the whole time I was there! But in general, the Ghanaians are some of the friendliest people I’ve met whilst travelling!

Learning a few phrases is so helpful when traveling to a new country. We always find the locals really appreciate us trying and it usually is comical lol.

This is so exciting to read! Thanks for sharing!!

Hello, Thank you for your valuable information…

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Introducing Yourself in Twi | Some Basic Twi Phrases

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UPDATE: We have a new YouTube channel. Please  CLICK HERE  to visit and subscribe to it for video lessons.

Hello! Now that we know how to greet in Twi , let us proceed to learn how to introduce ourselves using the same dialect of the Akan language.

I am sure this lesson will prove particularly useful to non-Akan speakers who travel to Ghana or find themselves amidst Akan speakers anywhere in the world. From this lesson, you will learn, for instance, how to tell others where you are from, tell others your name, ask if your addressee speaks English, etc. Pronouns are used frequently in this lesson so it will be advisable for anyone who does not know much about Akan pronouns to see this lesson first.

Video Lesson

If  you have more to add, please leave them in the comments section below. Your comments, suggestions and queries are also welcome.

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trip in twi

Thank you yaw this helping me speak Twi my mom and dad have been forcing me to learn it so thank you for the lesson.

trip in twi

Me nso medaase, Angel 🙂

trip in twi

Pls can you help with my self and my hometown

Very soon, Cobby. Thank you.

trip in twi

Thank you yaw I’m half Ghanaian and My dads never got round to teaching me twi thank you it’s about time I learned

Glad to have you here. It’s about time!

trip in twi

Dear Yaw, im very glad I found a way to learn Akan. I have a friend living in Ghana. We communicate in English but I like to learn Akan for him.

Best regards, Monique

trip in twi

I really appreciate your lessons!! My husband is Ghanaian and I’m trying to learn the Twi language. Thank you so much!!!!

Thank you too Carrice. Akoto-Bamfo, lovely name!

trip in twi

Useful Twi Phrases for Expressing Disagreement

In our last lesson, we looked at some useful Twi phrases for expressing agreement. Today, we’re going the opposite direction. We’re looking at some Twi

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Useful Twi Phrases for Expressing Agreement

Welcome to another lesson in the MUST-KNOW TWI PHRASES series. In our last lesson in the series, we looked at some common Twi phrases that

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Useful Twi Phrases for Expressing Opinions

The present lesson continues our MUST-KNOW TWI PHRASES SERIES. Thus far, we have looked at: 25 Must-Know Twi Phrases for Learners & Tourists 10 Must-Know

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11 Must-Know Twi Phrases for Learners and Tourists

This is the third lesson in our must-know Twi phrases series. The first one covered 25 phrases, which you’ll find here. In the second one,

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10 Must-Know Twi Phrases for Learners and Tourists

You’re welcome to the second lesson in our must-know Twi phrases series. In the first one, we looked at 25 Twi phrases to help you,

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Tawi-Tawi Tours and Activities

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3D2N Tawi-Tawi Package with Tours & Optional Homestay Accommodations

3D2N Tawi-Tawi Package with Tours & Optional Homestay Accommodations

Tawi-Tawi Bongao Island-Hopping Tour with Transfers | Simunul Island, Panampangan Island

Tawi-Tawi Bongao Island-Hopping Tour with Transfers | Simunul Island, Panampangan Island

Tawi-Tawi Bongao Land Tour with Transfers | Bud Bongao, Boloboc Cave, Badjao Village

Tawi-Tawi Bongao Land Tour with Transfers | Bud Bongao, Boloboc Cave, Badjao Village

Sanga-Sanga Airport to or from Any Tawi-Tawi Hotel in Town Center Private Transfer Service

Sanga-Sanga Airport to or from Any Tawi-Tawi Hotel in Town Center Private Transfer Service

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TWI Institute Returns to Japan

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Since the early history of Training Within Industry (TWI) Japanese culture has played a central role in refining and developing its core principles — especially the respect for the worker. TWI Institute is proud that our strong connections to Isao Kato and on-the-ground companies in Japan have helped us to realize a Standardized Work (SW) process that is second to none.

Prior to the COVID-19 pandemic, we made regular trips to Japan to continually develop our practices and processes, including Standardized Work. At the end of 2023, we revived that tradition. We wanted to share what we learned, what we saw and what makes this international relationship so special.

A Cross-cultural Tradition

Long before the pandemic, TWI Institute regularly visited Japan to work with Isao Kato in developing the Standardized Work program. Mr. Kato, formerly Toyota’s “Master Trainer” and known as the father of Standardized Work and kaizen courses, entrusted us with his program and asked us if we could please teach this methodology to people outside of Japan. Since then, we’ve been refining the concepts of Standardized Work alongside TWI, kaizen, Kata and other workplace practices to share across six continents and in 18 languages.

Ever since the end of the pandemic lockdown we’ve looked for opportunities to reconnect with Mr. Kato and other leaders in Japan. Earlier in the year, some of our European partners said they had clients who wanted to go to Japan to better understand the Japanese way of working and how Japanese culture influences the concepts of Standardized Work.

This proved to be the perfect opportunity for TWI Institute to return to the Land of the Rising Sun.

Reforging Our Bonds

Master Trainer Fabrizio Paolin initiated the idea for the trip and was joined by TWI Institute owners Scott Curtis and Patrick Graupp. Together we set up a one-week trip of about 20 people, consisting of an international mix of TWI Institute clients and trainers.

Because of our close ties to the region, we were able to provide a unique experience from what other tours offer. There are lots of expensive study tours that stay in fancy hotels and try to make everything feel overly-extravagant. What we and our clients wanted was an authentic, on-the-ground experience. To truly understand the groundwork for Standardized Work — such as the discipline, level of expertise and attention to quality embedded within Japanese culture — we wanted to do more than just tour factories. We committed to a true experience of riding the trains, hitting the pavement, eating at local restaurants and working directly with our Japanese partners.

We flew out in the first week of December 2023. Although Toyota was still not open for tours, we were able to visit several companies in Osaka and a tier-three Toyota vendor in Nagoya. This was especially informative as they’re a direct parts supplier that makes small parts for Toyota, and so receive the same training in Kaizen processes — such as attention to quality, Kata and Just In Time training . That was great to experience because they adhere to all the parameters that Toyota needs from their vendors.

The TWI Institute Japan tour group poses for a picture in the Avex lobby during their tour of the factory building.

Toward the end of the trip, one of our TWI Institute partners in Japan was able to set up a last-minute visit to the Osaka Metropolitan University Hospital — one of the biggest hospitals in Osaka — to see how they’re standardizing work within the Japanese healthcare industry. We were privileged to receive detailed presentations on how they’re working to integrate TWI and the efforts they’re making to bring its benefits to their frontline healthcare workers.

Understanding What Makes Standardized Work

Asked about his experience on the trip, Patrick Graupp detailed that it was inspiring for many to see the Japanese process first-hand, “Every generation goes through different changes and when I left Sanyo 20 years ago, the country was in a slump, the economy was shrinking and many Japanese companies were struggling. But on this trip we were really pleasantly surprised to see lots of young Japanese people who were very focused on Kaizen, standardized work, group activities, working together in teams — all the things that define efficiency in Japanese work culture were on display.”

“Because,” he explained, “one of the big problems they mentioned in Japan — similar to here in the U.S. — is with retaining workers. Which is made even more challenging due to Japan’s shrinking population. It’s very difficult for companies in Japan to get workers now and so many literally take anybody that walks through the door and train them.”

“And that’s where TWI really comes in — where you have a lot of turnover and limited resources. So you need to train the people that you have and take care of them so you can keep them. And that’s not just for Japan, but for the U.S. and for Europe as well.”

He continued, “A big theme of our Standardized Work course is about buy-in, about getting frontline workers to participate in activities. Because they have plenty of options for work these days, we need to establish processes that workers can buy into and become committed and motivated. And that’s part of the secret of what the Japanese have captured and what we’re trying to teach with our Standardized Work course — how to get everybody involved.”

Travelers on the TWI Institute Japan tour sit in a classroom to attend a presentation on Standardized Work.

A Renewal of Faith

When asked what was his biggest takeaway from the trip, Pat explained “Overall it renewed my faith in the Japanese structure and design. What we saw in Japan was young people being involved in Standardized Work. It was so great to see, just like I did 40 years ago when I first went to Japan, the process in action. They’re still doing TWI, still focused on Kaizen and on standardized work. That was very visible to us, when we saw how well the production lines were running and how disciplined everybody was.”

Unfortunately the group was not able to visit Mr. Kato himself during the trip. Pat explained, “We just wanted to really thank him, for helping us and in trusting the TWI Institute to carry on his legacy. But he wasn’t feeling well so we brought our materials and had them delivered to him. Which was important because he’s entrusted us to carry his methodology to people outside of Japan.”

“The material we’re delivering in our courses is all the standard material that the Lean community has been studying for the last 30–40 years. So we’re not reinventing the wheel, but what we are doing is finding the human approach in all of this. That’s what the Toyota people always say — ‘you can study the tools, make the tools and think it’s all about the tools, but it’s not the tools. It’s about the people.’ It’s true that the tools can get you there, but it’s how you involve your people that allows them to participate in continuous improvement.”

Pat concluded, “What the Japanese got right the first time was the human element with TWI. They’re able to continually renew the sense of involvement, empowerment, participation, buy-in — of what really gets people to take ownership of the work they do. The tools are important, but getting back to the basic human elements of what makes this process work, and seeing that on this trip, was invaluable.”

Travelers on the TWI Institute Japan tour pose for a picture in the lobby of the Toyota Commemorative Museum of Industry and Technology

Plans for the Future

Having successfully returned to Japan, we’ve already heard requests from more of our clients to make another trip. What inspired us during our visit is that it was just as much of a cultural learning experience as it was a business trip. In addition to our site visits, we take the time to mix an exploration of the historical areas and important sites of Japan, whether visiting ancient temples or enjoying traditional Japanese food. The centuries old tradition in Japan of attention to quality and excellence was clearly on display for everyone taking the trip.

Travelers on the TWI Institute Japan tour sit together in a traditional Japanese restaurant to sample the taste and presentation of Japanese food.

What’s clear is that it’s important to gain a holistic understanding of the culture that backs up everything that we’re teaching. Our intent isn’t just about visiting factories, but to understand more of the personal interactions, historical background and long-standing traditions that inform our commitment to achieving sustainable results and continuous improvement.

5 Signs It's Time For Standardized Work

Our eBook is the perfect place to start if your company is looking for the across-the-board benefits standardized work provides.

trip in twi

Patrick began his training career at the SANYO Electric Corporate Training Center in Japan after graduating with Highest Honors from Drexel University in 1980. There he learned to deliver TWI from his mentor Kazuhiko Shibuya. Mr. Shibuya was trained by Kenji Ogawa who was trained by the four TWI Inc. trainers sent from the US to help Japan rebuild industry in 1951.

Patrick earned an MBA from Boston University while heading Sanyo’s global training effort. He was later promoted to the head of Human Resources for SANYO North America Corp. in San Diego, CA where he settled. Patrick partnered with Bob Wrona in 2001 to conduct TWI pilot projects in Syracuse, NY that became the foundation for the TWI Institute which has since trained a rapidly expanding global network of thousands of certified trainers who are now delivering TWI training in the manufacturing, healthcare, construction, energy, and service industries in the US and around the globe. These efforts were outlined in their book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize Recipient for 2007 now in its Second Edition.

Patrick is also the author of Implementing TWI: Creating and Managing a Skills-Based Culture published in 2010, Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care published in 2012 and now in its Second Edition, and Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group, a Shingo Research and Professional Publication Prize Recipient for 2015. His latest work is Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata published in 2020.

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