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If you're looking for information regarding flying with an assistance dog or guide dog, you can find out more here .

Virgin Australia announces small dogs and cats to be allowed in cabin on domestic flights

Virgin Australia has announced it plans to become the country's first airline to allow pets to ride onboard.

Small cats and dogs will be allowed on specific domestic flights with the service expected to launch within the next 12 months, subject to regulatory approval.

The proposed changes will allow pets onboard a limited number of designated rows and they will need to remain in a Virgin-approved pet carrier for the whole flight.

Virgin Australia group chief executive Jayne Hrdlicka said this is a change that travellers want.

"Our love for animals has always been in the Virgin Australia DNA and we are excited at the prospect of taking off with Australia's first-ever pets in cabin flights," Ms Hrdlicka said.

"Overwhelmingly, our guests tell us they want to travel with their pets, and we are now on a journey to make that a reality."

She said it's something that commonly happens overseas and is proven to work well.

"This is only a domestic opportunity for dogs and cats to travel onboard, it's a little complicated to do that internationally."

Ms Hrdlicka said the airline was working with the service regulator to figure out what the service might cost travellers.

Pet carriers must fit under the seat in front in designated rows under the plan.

She said the designated rows will also allow passengers who do not want to be near animals to book a seat away from them.

Australians want pets in cabins, survey results show

Virgin Australia surveyed its Facebook followers in 2021 and saw 85 per cent of respondents voting in favour of the airline launching pets in cabin flights.

"Almost 70 per cent of Australian households have a pet, so this announcement is really significant for a large proportion of the country," Ms Hrdlicka said.

Ms Hrdlicka said the service is only for dogs and cats: "no snakes, no birds, no hamsters, no rabbits, unfortunately those guys have to stay home."

Melbourne Airport chief executive Lorie Argus said the airport has been working with the airline to help a seamless transition.

"Animals being carried onboard Virgin Australia flights will be required to remain in their approved pet carriers at all other times within the terminal," Ms Argus said.

"We expect the pets in cabin concept will prove a popular offering and we look forward to working with Virgin Australia to make it a reality."

Ms Hrdlicka said there will be spots for dogs to go to the toilet at airports, but pets won't be out and about in the terminal.

"Dogs and cats must stay in the carrier from the moment they get to the airport until they get to the other side."

She said it would be up to owners to manage their animals, just like parents manage their small children on flights.

Pets are currently required to be checked into cargo unless they are authorised service dogs.

There will be no changes to the way authorised service dogs travel under the new plan.

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The ultimutt flight: Virgin Australia set to launch Australia’s first-ever pets in cabin flights

Virgin Australia has announced plans to become Australia’s first airline to operate flights with pets allowed in the cabin.

Pet-lovers across Australia will be thrilled by the plans, which are subject to regulatory approval and expected to launch within 12 months.

In a social media survey of Virgin Australia’s Facebook followers in 2021, 85% of people voted in favour of the airline launching pets in cabin flights. And more recent research by Virgin Australia confirmed that 70% of people would travel with their pet in the cabin, and 57% of those said they would fly more regularly if they could take their pet with them.

There will be limits for guests bringing a pet with them, incuding:

Only small cats and dogs will be allowed, and only on specific domestic routes

Pets will be restricted to a limited number of designated rows and will not be allowed to roam freely or sit on laps

Pets must be carried in a Virgin Australia-approved pet carried under the seat in front of the owner for the duration of the flight

“Our love for animals has always been in the Virgin Australia DNA and we are excited at the prospect of taking off with Australia’s first-ever pets in cabin flights,” Virgin Australia CEO Jayne Hrdlicka said. “Overwhelmingly, our guests tell us they want to travel with their pets, and we are now on a journey to make that a reality. It’s something that commonly happens overseas and is proven to work well.”

Melbourne Airport CEO Lorie Argus added: “We’ve been investing significant effort into providing relief areas for assistance animals and these facilities have ample capacity to serve Virgin Australia’s new guests.

“Animals being carried on board Virgin Australia flights will be required to remain in their approved pet carriers at all other times within the terminal. We expect the pets in cabin concept will prove a popular offering and we look forward to working with Virgin Australia to make it a reality.”

No changes for assistance animals

Virgin Australia has confirmed that the proposed pets in cabin flights will not result in any change to approved assistance animals being able to travel in Virgin Australia aircraft cabins at no additional cost. The existing procedure for assessing the eligibility of these assistance animals to travel will also not change. And Virgin Australia will continue to offer pets to be transported as cargo through approved pet carrier services as this remains an important part of the airline’s offering.

Visit Virgin Australia to find out more.

• Help centre
• Accessibility & special assistance
• Flying with an assistance dog

Flying with an assistance dog or guide dog

We'll help you through the process of getting clearance for your guide dog or assistance dog to travel with you on board. 

If possible, get in touch before you book your flight as guide dogs or assistance dogs cannot be booked online and we may need to limit the number of dogs we can carry in the cabin of our aircraft.

If your dog is not a guide dog or assistance dog, you can find out more about  Travelling with pets

A checklist to help you prepare

Planning your route, routes and other airlines.

Make sure your flight route accepts guide dogs or assistance dogs.

Check your ticket carefully - If any part of your journey is with another airline like Delta or KLM, contact them separately to check their acceptance criteria, which may be different to ours.

Delta KLM Air France Air New Zealand Singapore Airlines WestJet Aeromexico Korean Air Middle East Airlines

Travelling from or to the USA

Customers travelling to/from the US must submit the U.S. DOT Service Animal Air Travel Form listed below for validation prior to their flight attesting to the animal’s health, training and behaviour.

In addition, for flights scheduled over 8 hours customers must also submit a DOT Relief Attestation Form attesting that the dog will not relieve itself in the aircraft or can do so in a sanitary manner.

Travelling from or to the UK

To ensure that your dog has all the necessary documentation, vaccinations, treatments and tests to enter or leave the UK and to avoid quarantine, please check the requirements needed in the  PETS (the Pet Travel Scheme)  set out by the UK Government, and their advice on allowing  Guide and Assistance Dogs  into the UK. 

Documents required by the Animal Reception Centre are listed on their website.

Heathrow Airport

Tel: +44 208 745 7894

Fax: +44 208 759 3477

Email:  [email protected]

Website:  www.cityoflondon.gov.uk/services/animal-health-welfare/heathrow-animal-reception-centre

Heathrow Airport’s Animal Reception Centre requires a minimum of 72 hours notice before your scheduled departure to issue your pre-approval letter.

Manchester Airport

Tel:  +44 161 209 7670

Fax:  +44 161 209 7672 

Email:  info@petsonjets

Website:  www.petsonjets.com/assistancedogs/

If departing from any other Airport in the world please contact the airport you're leaving from to clarify the process.

Check your guide dog or assistance dog is allowed to fly

Allowed breeds.

We are unable to accept snub or pug nosed breeds such as the Pekingese, Pug breeds, Boston Terrier, Brussels Griffin, English toy Spaniel, Japanese Spaniel, English Bulldog, French Bulldog and Shih Tzu. Additionally, we are unable to carry in the cabin of our aircraft, any dog listed under the Dangerous Dogs Act. Please take a look at our  conditions of carriage  for further clarification.

Before we can welcome your guide dog or assistance dog into the cabin of our aircraft, we'll need to make sure they've received sufficient training. This includes behavioural training (such as in public spaces) as well as specific training to assist you with your medical condition.

If you cannot provide documented evidence of the training detailed above, you'll need to make alternative arrangements for the transport of your dog. Find out more about  Travelling with pets .

Please note for safety reasons we are not able to accept assistance dogs weighing over 10kg in all of our Upper Class cabin.

There is no weight restriction for assistance dogs traveling in our Economy and Premium cabins. 

Book your assistance dog onto your flight

Let us know  at least 72 hours before your flight , that you're planning to travel with your guide dog or assistance dog by using our dedicated online contact form .

Alternatively, email  [email protected]  with the following details:

• Your booking reference, flight number and date of flight
• Breed and weight of your assistance dog
• What task your assistance dog assists you with regarding your medical condition
• Attach details of the behavioural training your assistance dog has completed

Final checks before travelling

Double check that you have submitted all the documentation that you and your dog need before flying, and that you have copies with you. 

We’d also recommend getting insurance for your dog.

In preparation for your flight please make sure you have a safety harness which will need to be used during take-off, landing, turbulence or whenever the ‘fasten seat betl’ sign is illuminated. 

The Pet Travel Scheme helpline can offer advice on harnesses. 

We also recommend bringing on board an absorbent for your guide or assistance dog just in case they need to use it on board.

Virgin Atlantic Emotional Support Animal (ESA) and Psychiatric Service Dog Policy

If you are hoping to travel with your emotional support animal (ESA) or assistance dog, it’s likely that you have many questions about how to travel with your ESA and what the laws and airline regulations are relating to assistance animals. 

Not all airlines have the same policies about emotional support animals, so it’s worth reading up on the specific policies of each carrier before you make travel. For example, some airlines may require your assistance dog to have an identification card or a pet passport. Some airlines may prohibit certain species or breeds from traveling, or have rules about the size of animals permitted in the cabin. Most importantly, you’ll want to brush up on the difference between emotional support animals and psychiatric service dogs (PSDs), as this will have a significant bearing on whether your assistance animal will be allowed onboard. 

You may have heard about changes in the U.S. Department of Transportation's rules on traveling by air with emotional support animals. If you're scheduled for an upcoming Virgin Atlantic flight, you may be concerned about updates to Virgin Atlantic’s ESA policy. In this guide, you'll learn about these changes, plus what you need to know about traveling with a psychiatric service dog in an aircraft cabin. Whether you have questions regarding airport policies, direct bookings for a dog listed as an ESA or PSD, or a special assistance team to help you transport your animal companion, we’ll point you in the right direction to find the answers you need.

Do I Qualify For A Psychiatric Service Animal Quiz

1 in 5 Americans experiences mental health illnesses, disorders, or illnesses. A Psychiatric Service Animal can be instrumental in helping people manage such mental health challenges.

The Bottom Line:

• Does Virgin Atlantic Still Accept ESA Letters? Unless your emotional support animal is also a service dog, it cannot travel with you in the cabin as a service animal. An ESA letter will not change this. ‍
• What Is a PSD Letter? Psychiatric service dogs can travel in the cabin as service animals with the proper documentation, which is typically provided by gate agents at the airport To become a psychiatric service dog, a dog must undergo specialized training related to its handler’s psychiatric need. This will allow your dog to remain well-behaved and ready to assist in public environments. A PSD letter is often provided to affirm one’s need for a PSD, however, this document does not mean a dog is now recognized as a PSD. Specialized training is still required. 
• How Do You Get a PSD Letter? To get a PSD letter, you must schedule a consultation with a qualified professional. A licensed mental health professional certified to practice in your state must issue the letter on official letterhead. ‍ This will qualify you as legally protected to travel with a fully trained service dog.
• How Do You Qualify for a PSD Letter? The mental health professional will review your history and determine whether you have a qualifying disability and a legitimate need for a PSD. ‍
• How Do You Get a PSD? One can purchase an already trained service dog or train their own pet to become a service dog. In-person psychiatric service dog training sessions are available in many cities. Pettable also offers an online guided psychiatric service dog training program that allows you to train your own psychiatric service dog at the pace that works best for you.
• How to Get Started? Take Pettable’s 3-minute quiz!

Pettable uses your responses to our quiz to find a compatible mental health professional who can help you with your PSD needs.

Recent Changes to Virgin Atlantic’s ESA Policy

The United States Department of Transportation (DOT) amended its rules on emotional support animals in December 2020. Effective January 2021, the DOT no longer classified ESAs as service animals. The new rules also define a service animal as a "dog that is individually trained to do work or perform tasks for the benefit of a person with a disability."

Similarly, Virgin Atlantic's emotional support animal policy has also changed for flights departing from or arriving in the United States. The airline permits assistance and guide dogs to travel in the cabin with their human guardians. The policy requires passengers with assistance dogs to complete the DOT Service Animal Air Transportation Form for US travel. Travelers on flights lasting eight hours or more must also fill out the DOT's Service Animal Relief Attestation Form .

The animal must be classified as a service dog to travel with you in an airplane cabin. For this reason, Pettable no longer offers ESA travel letters, as they will not be accepted by the airline. Instead, you will need an official psychiatric service dog letter documenting that you have a qualifying disability and need the animal to travel with you. If you meet the criteria, Pettable can help you get a PSD letter . From there, you can train your pet to meet the training standards of a service dog or purchase a trained service dog to accompany you when traveling. .As of October 2022, service dogs are the only animals allowed in the cabin with passengers. To bring your assistance animal on your flight with you, you must follow Virgin Atlantic's pet policy. 

It is also important to note for those traveling to the UK that the Pet Travel Scheme (PETS) allows cats, dogs, and ferrets into the UK without quarantine. However, you will need the proper documentation, such as an EU official veterinary certificate signed by a veterinarian involved in the scheme.

How To Get Your Legitimate Psychiatric Service Dog Letter & Train Your Own PSD With Pettable

Pettable offers a fast and convenient method for obtaining a psychiatric service dog letter and training your own psychiatric service dog.

Typically, anyone in need of a PSD letter would have to contact a mental health professional to set up an in-person appointment to be evaluated. During this appointment, you would be asked about specific things related to your mental health and why you need a PSD. The LMHP would then decide whether or not you need a PSD based on this information. 

Using an online platform like Pettable simplifies the process and removes any potential delays in getting your PSD letter Essentially, there are just three easy steps to get a PSD letter with Pettable. You'll first complete a short quiz asking for the necessary details: when and why you need your letter, what type of animal you have, and your state of residence. After we've recommended a Pettable therapist, you'll contact this professional for a short consultation. If you're determined eligible for a PSD letter, you'll receive it from your therapist in as little as 24 hours. It is important to note that a PSD Letter is not required for airline travel, however, you will typically be provided with a PSD Letter that affirms your need for a service dog due to psychiatric reasons. What is required is the completion of DOT forms confirming that your dog has completed a qualified psychiatric service dog training program, such as that offered by Pettable .

Complete Our Assessment

First, you will fill out a short assessment so that we will have a better idea of your situation and specific psychiatric needs. Then you will choose the package that best meets your psychiatric service dog need, such as travel, housing or mental health care. 

Consult With a Therapist 

You will be matched with a licensed mental health professional for a live consultation. During this meeting, you will complete a mental health evaluation to determine if you have a condition that qualifies for a PSD, such as PTSD, bipolar disorder, anxiety or depression.

Get a PSD Letter & Access to PSD Training

If the licensed mental health professional concludes that your psychiatric health would benefit from the presence of a psychiatric service dog, they will write a legally recognized PSD letter. If you need your letter urgently, you’ll have the option to receive your letter within 24 hours of your consultation, excluding California residents.

The next step in the process is to train your dog through a psychiatric service dog training program, such as the one offered through Pettable. Over the course of several video-based training modules guided by certified professional PSD trainer Lisa Gallegos, CPDT-KA, your dog will learn the responses necessary to react in the event of a mental health emergency, as well as the obedience needed to remain well-behaved in public settings. 

We care deeply about making sure that our customers are completely satisfied with our services If Pettable’s PSD Training program does not work for you, we will refund the entirety of your purchase.

What Is the Air Carrier Access Act (ACAA)?

Enacted in 1986, the Air Carrier Access Act made it illegal for air travel providers to discriminate against people with disabilities. Moreover, the ACAA required that air travel be made accessible. Airlines must provide accommodations such as accessible restrooms and movable armrests, plus assistance with boarding, disembarking, and making connecting flights. The law covers related topics such as mobility aids, assistive devices, and service animals. Airlines may not charge extra for these basic accommodations. A key change to the ACAA was enacted in January 2021, with emotional support animals no longer considered service animals. However, the ACAA clearly states that a psychiatric service dog is a service animal and may not be treated differently from other service animals. Passengers who want to bring a service animal onboard should be prepared to complete the DOT’s forms relating to its training and behavior.

In addition to the ACAA, disabled passengers should also know about the Bill of Rights for Disabled Passengers . This bill of rights includes ten legal protections that U.S. airline passengers enjoy. The bill of rights does not expand or restrict any disability rights but summarizes existing law. 

Emotional Support Animals Under the ACAA

When the ACAA was passed in 1986, it permitted service animals specifically trained to assist people with disabilities. In 2003, the DOT began allowing emotional support animals to travel inside aircraft cabins. This was a positive development for people who need ESAs due to mental, emotional, and cognitive health challenges. An ESA's presence and companionship may alleviate distress for individuals dealing with ADHD, anxiety, autism, bipolar disorder, OCD, PTSD, schizophrenia, and similar conditions.

The DOT's 2003 policy change did not limit the types of animals that could serve as ESAs. Unique challenges arose as airlines tried to accommodate ESAs of all shapes, sizes, and species accompanying their passengers. While most airlines no longer accept ESAs in airline cabins, they permit psychiatric service dogs. Along with your completed Department of Transportation forms, a PSD letter from Pettable can supply valuable documentation as you travel with your assistance dog on Virgin Atlantic and other airlines.

What Is the Difference Between an Emotional Support Animal and a Psychiatric Service Dog?

​​ESAs and psychiatric service dogs can relieve emotional or psychological distress for people with disabilities. However, they serve somewhat different roles and often have significantly different training. ESAs help their owners through their calming and supportive presence. On the other hand, psychiatric service dogs have been trained in specific assistive tasks such as retrieving medication, spotting the signs of an impending panic attack, prompting others to give the person space, and applying comforting pressure to the body during a manic episode.

Besides assistive task training, psychiatric service dogs must also be calm and well-behaved. A PSD receives obedience and situational behavior training like any other service animal. With proper training and confident temperament, PSDs help their clients navigate public spaces and carry out activities of daily living. The Americans With Disabilities Act of 1990 addresses other details concerning service animals.

Another significant difference between ESAs and psychiatric service dogs is their right to be in public and private spaces. Because ESAs are not service dogs, their handlers must follow the pet policies and rules of any private businesses or public spaces. Psychiatric service dogs are service animals, so they are allowed in "no pet" areas to remain with their handler. 

Other Virgin Atlantic Animal Policies to Know

Virgin Atlantic’s pet policy applies if your ESA does not meet the criteria to be considered a psychiatric service dog. According to Virgin Airlines policies, you must get an agreement from the airline to travel with your pet. You must also make advance arrangements for your pet to be booked to travel in cargo. 

There are some important details to note about how to transport pets traveling on Virgin Atlantic flights: fees, pet carrier size guidelines, prohibited breeds, and more.

Virgin Atlantic's Pet Fees

Virgin Atlantic does not post its pet fees on its website. These fees are based on the dimensions of your pet's carrier. You can contact Virgin Cargo for more information.

Virgin Atlantic's Breed Restrictions

Per Virgin Atlantic pet policy, pets cannot travel in the cabin. Instead, pets travel in the hold's secured, heated, and air-conditioned compartment. For this reason, the airlines do not permit brachycephalic breeds that have flatter faces with snub or pug noses, making breathing more difficult and increasing the risk of overheating. Specific species prohibited by Virgin Atlantic include Persian cats and English bulldogs. Additionally, per the UK's Dangerous Dogs Act, the airline does not accept bookings for Pit Bull Terriers.

Virgin Atlantic's Pet Carrier Size Requirements

Virgin Atlantic's minimum size for pet carriers is 71L x 52W x 54H centimeters. Your pet's transport must offer enough room for the animal to stand up, turn around, and lie down. There must be at least 5 centimeters of space between the top of your pet's head and the roof of the carrier. The airline specifies a few additional requirements for each pet carrier:

• Wood or hard plastic construction
• Secure locking mechanisms
• Rigid and non-collapsible
• No opening roofs or grills
• Ventilation on all four sides
• Leak-proof bases
• Hinged or sliding doors

Virgin Atlantic also requires a water dish attached to the inside of the pet carrier's door. Each carrier must have soft, absorbent material on the bottom.

Virgin Atlantic's Travel Requirements

Virgin Atlantic recommends booking pet travel at least seven days before your departure date. The airline offers pet travel to and from a limited set of destinations. There may be date and time restrictions on when your pet can travel on its aircraft. These can change without prior notice, so check with Virgin Atlantic Cargo's pet booking service for additional details.

If the necessary documentation is not filed before your flight, your pet will not be allowed to fly with you. It would be beneficial for you to sort it out as soon as possible in case any issues pop up. The aircraft will have limited space for pet cargo, and there may not be availability for your animal if you're too late.

Pets can travel in and out of three UK airports: Manchester, Heathrow, and Gatwick. Virgin Atlantic does not book flights for pets landing in or departing from these locations on Saturdays or Sundays.

International

Pets cannot fly from Hong Kong to the United Kingdom but can travel from the United Kingdom to Hong Kong. Pet air shipments to and from South Africa must be handled by a member agent of the International Pet and Animal Transport Association. Contact Virgin Cargo Caribbean for pet shipments to and from Antigua, Barbados, and St. Lucia.

Virgin Atlantic flies to and from a small group of US locations: Atlanta, Boston, Los Angeles, Miami, Newark, Orlando, San Francisco, and Seattle, plus John F. Kennedy International in New York and Dulles International Airport in Washington, DC. No weekend pet travel is available for these destinations. Additionally, pets cannot fly out of Miami or Orlando between June 1 and September 30.

Pettable's Tips on How to Fly with Your ESA and Psychiatric Service Dogs

Traveling with your ESA and psychiatric service dog can be stressful and frustrating. Here are some tips to ensure your travel is comfortable and safe for everyone involved – animal or human!

Limit Food and Water Intake Before the Flight

To avoid discomfort, time your dog's last pre-flight meal around four to six hours before your departure. You can continue giving your dog water, but offer one final potty break before leaving for the airport.

Exercise Your Dog Ahead of Time

Extended playtime with your dog can help with expelling excess energy. Your dog should be calmer than usual while you're together on the airplane.

Be Courteous and Respectful

When you arrive at the airport, remain courteous and cooperate with security personnel. Be ready to present documentation and keep your service dog under your control at all times.

Check with Your Vet

Even if you follow all of the rules set by Virgin Atlantic, your ESA or service dog may not be in good enough health to fly. 

ESAs may experience anxiety or distress from being in cargo, so check with your veterinarian to see whether they’re robust enough to travel this way. Although there are fewer concerns about service animals, as they are permitted to travel in the cabin, your service dog should be trained to behave calmly in unfamiliar spaces and around unfamiliar people in close proximity.

Make Sure Your Dog Is Used to the Crate 

If you are traveling with an emotional support animal who is not certified as a psychiatric service dog, they will most likely need to travel in cargo. Getting them used to their pet carrier or crate in advance will reduce the likelihood of your pet or ESA experiencing distress during the flight.

Frequently Asked Questions About Virgin Atlantic Airlines ESA Policy

Flying with your ESA can mean many airline regulations, whether or not you have to pay pet fees, and caring for your ESA during the flight. We’ve covered some frequently asked questions and answers for those looking to travel with their ESA.

Do service dogs fly for free on Virgin Atlantic?

The airline's website does not explicitly mention fees for flying with an assistance dog. You can confirm this by contacting its Special Assistance Team and asking about alternative arrangements, accepted breeds, required training and documentation, etc.

Does Virgin Atlantic allow ESA dogs?

Your ESA must be documented as a service animal to travel in the aircraft cabin with you. Psychiatric service dogs meet this requirement, but make sure to complete the required Department of Transportation forms and get a valid PSD letter

Can Virgin Atlantic deny my ESA?

Because the airline only allows service dogs in its aircraft cabins, ESAs without service animal documentation fall under its animal travel policies and are regarded as pets Thus, you will need to follow the same procedures as you would with any other pet, including having them travel in the aircraft hold. 

Which airlines are still allowing ESA dogs?

While most international and US domestic airlines no longer grant special privileges to ESAs, you’ll find some airlines that allow ESAs . Domestic providers that allow emotional support animals include Latam Airlines, Volaris, and WestJet. International carriers include Air France, Asiana Air, China Airlines, KLM, Lufthansa, and Singapore Air. However, airline policies are constantly under review, so it’s best to check with each airline to find out the most up-to-date policies and restrictions.

Can my dog sit on my lap during a flight?

Your assistance dog cannot sit on your lap during your flight. Per the airline's rules, your dog must be equipped with a safety harness while on the plane. The Animal Reception Centre also recommends bringing your service dog an absorbent mat on your flight. Upon arrival at the airport, the Animal Reception Centre is your go-to for all questions regarding traveling with pets or service animals.

Can you buy your dog a seat on a plane?

Generally, most airlines will not allow you to buy another seat to have your animal fly in-cabin with you, especially with ESAs being considered pets. Regardless, purchasing another seat is more expensive than boarding your animal appropriately. 

Can my ESA fly in-cabin with me if I have an ESA letter?

No. Even if you have an ESA letter signed by a mental health professional, the airline will not allow ESAs to travel in-cabin with their handlers. This is a major difference between ESAs and PSDs.

How stressful is it for dogs to fly?

This largely depends on the dog, its temperament, and what kind of training it has completed before flying. If you are concerned that your dog will not be able to handle flying, check with your vet to see if there is anything you can do to make the dog more comfortable.

How do dogs go to the bathroom on a plane?

You will be expected to provide absorbent pads in the carrier, both for animals in cargo and for service dogs in the cabin. It’s a good idea to make use of pet relief stations in the airport before boarding. 

Need to fly with your service animal? Access PSD training from Pettable today!

© 2023 Pettable, Inc. All rights reserved.

14 Airlines That Allow Pets in Cabin on International Flights [2023]

Traveling with our furry companions has become increasingly popular, and many airlines have recognized the importance of accommodating passengers’ beloved pets. Instead of leaving them behind or entrusting them to a pet sitter, more and more pet owners are seeking airlines that allow flying with pets in the cabin on international flights. There are many airlines that allow pets in cabin on international flights. 

This article will explore several airlines that go the extra mile to ensure a comfortable and safe journey for both humans and their four-legged friends. From pet policies to cabin requirements for airlines that allow pets in cabin on international flights, let’s dive into the top airlines that warmly welcome dogs and cats on board.

The following airlines allow pets in cabin on international flights:

• Aegean Airlines
• American Airlines
• TAP Air Portugal
• United Airlines

Related post: Flying Dogs in Cargo: Will my dog be safe? Airlines that Allow Flying with a Large Dog in Cabin [Pet Policies]

Which airlines allow pets in cabin on international flights?

Aegean airlines pet policy..

• Maximum weight: 8 kg (including carrier)
• Maximum carrier size: 55 x 40 x 23 cm
• Cost: 60 EUR (prices differ depending on time of year)

Additional information:

• Transportation of dogs and cats to the UK is only permitted for flights to London Heathrow and only to be sent as cargo. 

Visit Aegean’s website  for more information.

Air Canada Pet Policy.

• Maximum weight:  22 pounds (including carrier)
• Maximum carrier size : 27 x 40 x 55 cm (soft-sided crate) & 23 x 40 x 55 cm (hard-sided crate)
• Cost: $100-118 CAD
• Are an unaccompanied minor
• Are seated in an exit or bulkhead row
• Are travelling in Premium Economy
• On flights operated by their Aribus fleet, pets may not travel in the First Class cabin. 
• On Boeing 789  and 788 aircraft, the pet carrier cannot exceed H20 x W40 x L43 cm
• On Boeing 777-300ER  and  777-200LR aircraft, the pet carrier cannot exceed H21 x W38 x L43 cm

For more info, visit  Air Canada’s website .

Air Europa Pet Policy.

• Maximum weight: 8kg (10kg including carrier) or 6kg on flights operated by ATR
• Maximum carrier size: 55 x 35 x 25 cm
• Cost: 27-55 USD within Europe and 165 USD long-haul
• Prices subjects to possible surcharges for taxes in certain countries.
• Dogs must be at least 3 months old to travel on medium and long haul flights.
• Passengers are not permitted to bring pets in the Business cabin.
• Pets in the cabin may not fly in an emergency or XL seat.

Visit  Air Europa’s website  for more information.

Alaska Air Pet Policy.

• Maximum weight: 9kg / 20 pounds (including carrier)
• Maximum carrier size:  43 x 28 x 24 cm (soft) / 43 x 28 x 19 cm (hard)
• Cost: 100 USD each way
• You may not occupy an emergency exit row, or any seat with an airbag safety belt.

Visit  Alaska Air’s website  for more information.

American Airlines Pet Policy.

• Maximum weight : 9 kg / 20 pounds (including carrier)
• Maximum carrier size : depends on flight (call the airline for specific restrictions)
• Cost: 125 USD each way
• Pets are not permitted to fly in cabin on international flights over 12 hours, or transatlantic flights.

For more info on additional restrictions, visit  AA’s website .

Air France Pet Policy.

• Maximum weight: 8 kg / 17 pounds (including carrier)
• Maximum carrier size : 46 x 28 x 24 cm (soft carriers recommended)
• Cost: 30-125 EUR international
• Pets are not permitted to fly in cabin on international intercontinental flights.
• Pets are not permitted to fly in cabin in business on international flights.
• Each passenger may travel with only 1 pet.

For more info, visit  Air France’s website .

Delta Pet Policy.

• Maximum weight: No limit, but pets must fit comfortably in carrier under seat
• Maximum carrier size: depends on flight (check the under-seat dimensions on your aircraft here )
• Cost: 125 USD within North America, 200 USD international and 75 USD to Brazil

Additional Information:

• Pets must be at least 16 weeks old for travel to/from the U.S.
• Pets must be at least 15 weeks old for travel to/from the EU.
• Jamaica  
• New Zealand
• Republic of Ireland
• South Africa
• United Kingdom
• United Arab Emirates

For more info on additional restrictions, visit Delta’s website .

French Bee Pet Policy.

• Maximum carrier size: 43x35x20cm
• Cost: 50€ each way
• Breeds include: pugs, bulldogs, boxers, Pekinese and shih tsus
• For more information on category 1 and 2 dogs check the French Bee website here . 

For more info, head to French Bee’s website .

JetBlue Pet Policy.

• Maximum weight: 9 kg / 20 pounds (including carrier)
• Maximum carrier size: 17″L x 12.5″W x 8.5″H
• Trinidad & Tobago
• Cayman Islands

For more info, head to JetBlue’s website .

Lufthansa Pet Policy.

• Maximum weight: 8 kg / 17.6 pounds (including carrier)
• Cost: 60 EUR international within Europe and 80-110 EUR international outside Europe
• You must complete this form before boarding your flight.
• You are not able to fly into the UK with a pet. 

Visit  Lufthansa’s website  for more information.

TAP Air Portugal Pet Policy.

• Maximum weight: 8kg / 17.6 pounds (including pets and carrier)
• Maximum carrier size: 40 x 33 x 17cm 
• Cost: cost varies – check here

Aircraft Restrictions:

• Pets are not permitted to be carried in Executive Class on long haul flights. 

Visit TAP Air’s website  for more info.

TUI Pet Policy.

• Maximum weight: 8kg / 17.6 pounds (excluding carrier)
• Maximum carrier size: 55 x 40 x 20 cm (soft-sided crates only)
• Cost: 50 EUR
• On all long-haul international flights, pets are not allowed in the cabin.
• On all non-European destinations in combination with Antwerp, dogs or cats are not allowed

Visit TUI’s website  for more information.

United Airlines Pet Policy.

• Maximum weight:  No limit, but must fit comfortably in carrier under seat
• Maximum carrier size: 46 x 28 x 28 cm (soft-sided) / 44 x 30 x 19 cm (hard-sided)
• Cost: 125 USD (+ 125 USD service charge for each stopover of more than four hours within the U.S. or more than 24 hours outside the U.S)
• Boeing 757-200
• Federated States of Micronesia
• Marshall Islands
• Philippines
• Trinidad and Tobago

Visit  United’s website  for more info.

Vueling Pet Policy.

• Maximum weight: 10 kg (including carrier) or 8kg on flights operated by Iberia
• Maximum carrier size: 45 x 39 x 21 cm (soft-sided crates only)
• Cost: 50 EUR international

Visit Vueling’s website  for more information.

Prepare for flying with a pet in cabin on international flights.

1. select an appropriate, cabin-approved travel carrier..

As mentioned above, different airlines and aircrafts have different size restrictions for carriers. Be sure to check the restrictions for your specific airline, and aircraft.

For example, Delta recommends a soft-sided kennel with maximum dimensions of 18” x 11” x 11” since this fits most aircraft types.

We would recommend using a soft sided carrier as they usually give your pet more space. 

2. Get your pet used to it’s travel carrier.

When flying with a pet in cabin, they will need to stay in its travel carrier for the duration of the journey. So, it’s very important that you spend some time to get your dog used to its travel carrier.

When first introducing your pet to its carrier, take it slow. Lure your dog into their carrier with plenty of treats, and let him/her play and sleep in there as much as possible. You want to avoid forcing your pet into the carrier as this may stress him or her out and may cause a negative association to the carrier. 

3. Train your pet to stay calm.

Your pet will need to be calm and well behaved when flying in cabin. If they show disruptive behaviour, they risk being sent into the cargo area of the plane.

4. Exhaust your pet before the flight.

Try to exhaust your pet a little by increasing the level of activity before your trip. A sleepy pet will be less prone to getting stressed out on the flight, and will likely be better behaved on the flight. 

5. Limit access to food and water before the flight.

When flying with a pet in cabin, your pet won’t be able to go potty. So, it’s a good idea to limit your pet’s access to food before the flight. Additionally, some animals may experience motion sickness if they eat just before a flight. If you are flying in the morning, then feed them the night before. Air Canada suggest feeding your dog four to six hours prior to departure, as a full stomach may cause discomfort during travel. 

Line the bottom of your pet’s travel carrier with a pee pad, just incase they do have an accident.

6. Familiarise yourself with the airport that you are departing from and arriving to.

Most airports will have a dedicated area for pets and service animals to rest. It is actually a legal requirement that all U.S. airports have pet-relief areas available for working animals and pets to rest. Take some photos of the airport maps, so you don’t have to wander around on the day trying to find a resting place.

7. Bring along your pet’s favourite comforts.

To maximise comfort and minimise stress, pop your pet’s favourite blanket or toy in the travel carrier with them. If your pet suffers from separation anxiety, you could even pop one of your t-shirts in the carrier.

Which dog and cat breeds are not allowed in cabin on international flights?

Unfortunately, some airlines have restrictions on the dog and cat breeds they permit on their flights.

This is because of their anatomical abnormalities, short-nosed breeds may be more vulnerable to changes in air quality and temperature in the cargo hold of a plane.

Only certain airlines have these breed restrictions, so while you may not be able to fly with one airline, you may be able to fly with another. However, it’s important that you are confident your pet is healthy enough to fly. 

The following brachycephalic and snub-nosed dog breeds are often not allowed in the cabin on international flights:

• Affenpinscher
• American Staffordshire Terrier
• Boston Terriers
• Brussels Griffon
• Bulldogs (all breeds)
• Dogue De Bordeaux
• English Toy Spaniel
• Japanese Chin
• Mastiff (all breeds)
• Presa Canario
• Staffordshire Bull Terrier
• Tibetan Spaniel

The following brachycephalic and snub-nosed cat breeds are often not allowed in the cabin on international flights:

• Burmese Cat
• Exotic Shorthair Cat
• Himalayan Cat
• Persian Cat

Documents required for taking pets in cabin on international flights.

The documents required when flying with a pet in cabin will vary depending on which airline you are flying with, and where you are flying from and to. 

You will need more paperwork when traveling internationally, in most cases you will usually require the following:

• Microchip certificate
• Rabies vaccination certificate
• Animal health certificate
• Additional vaccination certificates
• Rabies titer test results
• Parasite treatment certificate

a) Microchip.

Many airlines require microchip documents when flying with a dog or cat in cabin. Not only is it usually a requirement, it is in your best interest. If your pet was to go missing whilst abroad, then you are far more likely to be reunited with a microchip.

Your pet can get microchipped at your local vet or a charity, such as RSPCA .

b) Rabies vaccinations.

If you want your take dog or cat on flights, it is likely that he/she requires a valid rabies vaccination. Particularly when you are taking your pet on an international flight as this is a requirement for entering most countries. 

Most countries require dogs and cats to have their rabies vaccination between 30 days and 12 months prior to importing.

c) Animal health certificate.

Most airlines will require an official animal health certificate issued by an accredited veterinarian when flying with pets in cabin.

In most cases, your health certificate will also need to be endorsed by the country’s authority responsible for the import and export of animals. For example, if you are traveling from the US, you will need your documents endorsed by the USDA. If you are traveling from Canada, you will need to have your documents endorsed by CFIA.

They are normally valid for 10 days.

d) Additional vaccinations.

Depending on where you are flying to, your pet may also require additional vaccinations or treatments.

For example, Turkey requires that all dogs are vaccinated against parainfluenza, leptospirosis, parvovirus, bordetella, hepatitis and distemper before being allowed into the country.  

e) Rabies titer test.

Some countries require pets to have a rabies titer test before entering. This is usually the case when you are traveling from a country that is considered high risk for rabies.

If your pet requires a titer test the process is as follows:

• Your pet will have a blood sample taken at least 30 days after the rabies vaccination.
• Your vet will then send the blood sample to an approved blood testing laboratory.
• Your pet’s blood test results must show a rabies antibody level of at least 0.5 IU/ml.
• You must wait 3 months from the date the blood sample was taken before you travel.
• The vet will give you a copy of the test results.

f) Parasite treatment.

To enter many countries, dogs are required to be treated against internal and/or external parasites before entering. This includes treatment for tapeworm, fleas, ticks, nematodes and cestodes. 

Frequently Asked Questions

Will I have to pay extra to fly with my dog in cabin?

You will yes. The amount you pay however, will differ between airlines as they charge different amounts. The charge also depends on where you are flying to and from. International flights usually cost more.

Can I fly with my pet in cabin on international flights?

You may be able to, depending on which airline you are flying with, and where you are flying to and from. Some airlines allow dogs and cats in cabin on international flights, such as Aegean Air. Southwest, however, do not let pets in cabin on international flights.

Can I fly with my puppy or kitten in cabin?

This depends on how old your puppy is, and which airline you are flying with. Different airlines have different restrictions on the age of pets that can fly in cabin. Some require puppies and kittens to be at least 8 weeks old, where others require them to be 16 weeks old.

Can I fly with a large dog in the cabin?

Unfortunately, unless your dog is an official service dog, only small dogs are permitted. Most airlines require that pets and travel carriers must have a combined weight of no more than 8kg. There are however some semi-private airlines that will allow large dogs in cabin.

Traveling with your pet is a wonderful opportunity to create lasting memories. Thankfully, several airlines have recognized the importance of allowing pets in the cabin on international flights and have established comprehensive pet policies to accommodate furry travellers. Whether you choose Delta Air Lines, American Airlines, United Airlines, or JetBlue Airways, you can rest assured that your dog will be treated with care and enjoy a safe and comfortable journey by your side.

• 21 Dog Breeds That Can Fly in Cabin 
• Flying Dogs in Cargo: Will my dog be safe?
• Flying with an Anxious Dog? [15 Top Tips!]
• Dog Sedatives for Flying: Should I use them?

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Pet Travel on Delta

Embark on a journey with your favorite furry companion. Depending on their size, some pets can travel as your carry-on. Note:  Failure to comply with all pet policies and keep your pet in the kennel at all times while in the airport and onboard the aircraft may result in losing the ability to travel with your pet on future flights. Need to travel with your service animal? Explore our guidelines and requirements for trained service animals .

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• Carry-On Pets , Go to footer note
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Military Pet Travel

International pet travel, carry-on pets.

Small dogs, cats and household birds can travel in the cabin for a one-way fee that is collected at check-in. The pet must be able to fit in a soft-sided ventilated pet kennel that will go underneath the seat directly in front of you.

Please review the following requirements to ensure a safe and healthy flight with a small pet traveling as a carry-on:

• Your pet must be at least 8 weeks old for domestic travel.
• Your pet must be 16 weeks old if traveling to the U.S. from another country and at least 15 weeks old when traveling to the European Union.
• 1 female cat or dog may travel with her un-weaned litter if the litter is between 8 weeks and 6 months of age. There is no limit on the number of animals in the litter as long as they can fit safely in the kennel.
• 2 pets of the same breed and size between the ages of 8 weeks and 6 months may be allowed to travel in 1 kennel, as long as they are small enough to fit into a single kennel and are compatible. If the pets are allowed to travel in 1 kennel, they will be charged as 1 pet.

Pets in kennels will count as your 1 carry-on item. In addition to the kennel, you are permitted to bring 1 personal item on board the aircraft.

Seating With Your Pet

Customers with carry-on pets may not select seats in the following areas:

• Bulkhead seats
• An emergency exit row
• Seats designated as “no stowage”
• Flat-bed or Delta One seats
• Rows 46-51 on the A330-200 aircraft
• Rows 54-59 on the A330 -300 aircraft
• Center seats on the B757-200 aircraft

Booking Your Pet

To ensure the comfort of all customers, we have a first-come, first-serve policy for pets in the cabin, with a limit on the total number allowed on each flight. If your pet meets the above requirements and you have a reservation, please contact  Delta Reservations  as soon as possible to book your pet. We also ask that you have your pet’s kennel dimensions (length, width and height) available when you call.

Please note that we are unable to accommodate an additional pet in the cabin if you are already traveling with a trained service animal .

Carry-On Kennel Requirements

Be sure to check the aircraft dimensions of your flight to ensure your pet’s kennel will fit underneath the seat directly in front of you.

Your pet and kennel must also adhere to the following requirements:

• Your pet must be small enough to fit comfortably in a kennel with the ability to move around without touching or sticking out from the sides.
• The kennel must fit underneath the seat directly in front of you.
• The soft-sided kennel must be leak-proof and have ventilation openings on 3 sides for domestic travel and 4 sides for international travel.
• The maximum carry-on kennel dimensions are determined by the aircraft dimensions of your flight, as the under-seat space varies by aircraft. Delta recommends a soft-sided kennel with maximum dimensions of 18” x 11” x 11” since this fits most aircraft types.
• Your pet must remain inside the kennel with the door secured while in a Delta boarding area, during boarding and deplaning, while in a Delta Sky Club® and while on board the aircraft.

Checking In With Your Pet

When you arrive at the airport, you will need to visit the Special Service Counter to check-in with your pet. At check-in, a Delta agent will ensure your pet and kennel meet the necessary requirements for your trip and collect the required pet fee. Remember to allow extra time at check-in for us to ensure your pet is ready for take-off.

Once you are checked in and have your cabin pet tag, you are ready to go through the security checkpoint where you are required to remove your pet from their kennel.

After the security checkpoint, your pet must remain in their kennel while at the airport, unless they are in a designated relief area.

Delta Sky Club® Pets

Carry-on pet fees.

CAD amount will be charged to exit Canada, while EUR amount will be charged to exit Europe. These fees are established by the contract of carriage in effect at the time of ticket issuance.

Carry-On Pet Exceptions

For any travel to or from the following destinations — with the exception of service animals — pets must travel as cargo and are not permitted in the cabin:

• Pet travel is not allowed for pets originating in Brazil/Colombia
• Pet travel is not allowed on flights to Hawaii
• Jamaica  
• New Zealand
• Republic of Ireland
• South Africa
• United Kingdom
• United Arab Emirates

Household birds are only permitted on domestic U.S. flights excluding flights to Hawaii, U.S. Virgin Islands, Puerto Rico and Guam. Review based on your destination or connecting flights.

The CDC has an ongoing, temporary suspension that prohibits the entry of dogs, including trained service animals, into the United States from countries that are at high-risk for rabies. During the suspension, options for bringing dogs that have been in a high-risk country for rabies within the past 6 months will depend on where the dogs’ rabies vaccinations were administered, and the number of dogs being imported. Dogs from high-risk countries must appear healthy, be microchipped and at least 6 months of age. For dogs with a travel history in high-risk countries, please review the CDC’s guidance on importation .

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International travel with pets involves preparation and planning far in advance of your departure date. Requirements for taking your pet to a foreign country are set by the destination country. If you are you traveling to another country and bringing along your pet you’ll need to meet the animal health requirements of the country you are visiting. As soon as you know your travel details, contact your local veterinarian to assist with the pet travel process. Factors to consider may include meeting time frames for obtaining a health certificate, updating vaccinations, diagnostic testing, or administration of medications/ treatments. Prepare well in advance for traveling. Some countries require blood tests at least 6 months before departure to prove that your pet is vaccinated against rabies. Also, airlines may have separate and additional requirements for international travel with pets. Check with your airline to determine what requirements they may have, if any.

Taking your pet from the United States to a foreign country (Export)

Your destination country may have specific health requirements that must be met before your pet can enter the country. Since export requirements are determined by each country and can change frequently, every time you plan pet travel you will need to verify the export requirements. In addition, airlines may have separate requirements. Check with your airline to determine what requirements they may have, if any. Read more here .

Bringing your pet into the United States from a foreign country (Import)

Animals entering the U.S. may be subject to regulation by the USDA Animal and Plant Health Inspection Service (USDA APHIS) as all well as other federal agencies. Depending on your destination state, your pet may need to also meet additional health requirements. Read more here .

Bringing an animal into the United States – CDC

CDC regulations govern the importation of animals and animal products capable of causing human disease. Animals regulated by the CDC: dogs; cats; turtles; monkeys; civets; african rodents; and bats. Animals not regulated by the CDC: fish; small mammals & non-africana rodents; and horses. Pets taken out of the United States are subject upon return to the same regulations as those entering for the first time. The CDC does not require general certificates of health for pets for entry into the United States. However, health certificates may be required for entry into some states, or may be required by airlines for pets. You should check with officials in your state of destination and with your airline prior to your travel date. Read more here .

Bringing a dog into the United States – CDC

Whether you can bring a dog into the United States depends on where the dog is coming from—especially if from a high-risk country for dog rabies. To enter the United States, your dog will be required to meet specific criteria. All dogs must appear healthy to enter the United States. And depending upon what country the dogs are coming from, they may need a valid rabies vaccination certificate. The rules for bringing your dog into the United States are covered under US Regulations; rabies vaccine certificate is required when coming from certain countries. These rules apply to all dogs, including puppies, service animals, and emotional support dogs. These rules also apply whether you are (1) just visiting the United States with your dog, (2) importing dogs into the United States, or (3) traveling out of the United States and returning with your dog after a temporary visit, such as a vacation or holiday, or for shopping or visiting friends and relatives. If you do not follow CDC’s rules, your dog may not be allowed to enter the United States. Read more here .

Dogs from high-risk rabies locations temporarily barred from entering the U.S. and Canada

The CDC’s temporary suspension for dogs entering the United States from high-risk countries for dog rabies implemented in July 2021 will be extended through July 31, 2024; all current requirements will remain in place. Learn more on CDC.gov .

Bringing a cat into the United States – CDC

A general certificate of health is not required by CDC for entry of pet cats into the United States, although some airlines or states may require them. However, pet cats are subject to inspection at ports of entry and may be denied entry into the United States if they have evidence of an infectious disease that can be transmitted to humans. If a cat appears to be ill, further examination by a licensed veterinarian at the owner’s expense might be required at the port of entry. Cats are not required to have proof of rabies vaccination for importation into the United States. However, CDC recommends that all cats be vaccinated against rabies, and some U.S. states may have additional requirements. All pet cats arriving in the state of Hawaii and the territory of Guam, even from the US mainland, are subject to locally imposed quarantine requirements. Read more here .

International Regulations for Animal Exports

International health certificates for the export of animals from the United States are completed by the accredited veterinarian who certifies herd and animal health status, conducts tests, and records test results for the individual animals being exported. Completed and signed international health certificates for the export of animals from the United States must be endorsed by a Veterinary Services area office in order to be valid. More information can be found here .

If you are taking your pet out of the United States to another country, whether permanently or for a visit, you should do the following:

• All veterinarians must be licensed or legally able to practice veterinary medicine in the state that they work. In addition to a state veterinary license, many countries require the veterinarian who issues (completes and signs) the international health certificate to be USDA-accredited. You should contact your local veterinarian to see if he or she is currently USDA-accredited through the National Veterinary Accreditation Program (NVAP). This is especially important when traveling to a country that requires an Accredited Veterinarian’s signature – because if they are not, you’ll need to find a veterinarian who is to complete your paperwork. If you are traveling with a bird, make sure that your veterinarian has the appropriate accreditation status for completion of international health certificates for birds (Category II).  Find an Accredited Veterinarian
• Veterinary Services (VS) Endorsement Offices are responsible for the endorsement of your pet’s International Health Certificate. While there are VS Endorsement Offices located in most U.S. States, all appointments and questions are routed through six primary locations. Contact your local VS District Office to determine the best way to get your documents endorsed. Options generally include mailing your documents or scheduling an appointment with the Area Office. You do not need to bring your animal or pet to the VS Area Office.  Find a Veterinary Services (VS) Endorsement Office

International Health Certificate APHIS FORM 7001

Each country has its own regulations regarding live imports, aimed at keeping out diseases and invasive species. All countries require basic vaccinations and official proof of your animal’s good health before letting it in. Some countries require a specific health certificate they have developed. Some countries require your pet to use the US-origin international health certificate APHIS FORM 7001 (“United States Interstate & International Certificate of Health Examination for Small Animals”).  Download APHIS FORM 7001

More Information

APHIS Pet Travel – Not all birds or animals qualify as pets Find out which animals qualify for travel as a pet. Be aware that not all birds qualify as pets.

International Travel With Pets – Centers for Disease Control (CDC) Learn the requirements for dogs and cats leaving the United States and arriving in the United States.

Pets and International Travel – U.S. Department of State Import and Quarantine Restrictions, EU Pet Scheme, Certification requirements, Authentication of the USDA Certificate, Shipping of Pets.

Everything You Need to Know About Getting Your Dog a Passport If you plan on traveling internationally with your dog often, the best investment you can make is to get a Pet Passport for your furry traveler.

Pet Regulations for Entry into Various Countries; Customs/Quarantine Pet Restrictions

Use the drop down menu below to find a country’s rules for importing pets. Always confirm the pet travel regulations with the appropriate embassy or consulate office, and the airline on which your pet will be traveling.

Please select a Country: — COUNTRY — Anguilla Antigua and Barbuda Aruba Australia Austria Bahamas Barbados Brazil British Virgin Islands Canada Cayman Islands China Costa Rica Dominican Republic European Union Fiji France Germany Hong Kong India Ireland Israel Jamaica Japan Malaysia Mexico New Zealand Norway Portugal South Africa Spain Switzerland United Kingdom (UK) United States

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Flying Pets as Cargo on Virgin Atlantic

Please note: Virgin Atlantic has suspended pet bookings until 2022.

All non-service animals traveling with Virgin Atlantic must fly as cargo. This option is available depending on the species, breed, and weather conditions. The airline’s pet policies are designed to accommodate safe travel. To that end, there are certain restrictions you should know about when traveling with your pet.  

Unlike most cargo options, Virgin Atlantic does its best to get you and your animal on the same flight. For most locations, the passenger will need to contact the Virgin Cargo department at their airport to determine if space is available on their flight. The airline recommends doing this before purchasing your own ticket and at least seven days before departure. Most cargo options ship your animal separately, so this service is greatly appreciated among Virgin Atlantic passengers.  

…HAVE EVERYTHING?

PET CARRIER CALMING MEDS GPS PET IDs CHEW TOYS PET INSURANCE DOG TREATS  

To make sure you can successfully fly a pet in cargo on Virgin Atlantic, here is the information you need.  

How much does it cost to fly a pet  in cargo  on Virgin Atlantic? Cost varies by size and flight. You will need to know the dimensions of your pet’s travel container.  

How many animals/pets are allowed on each flight? Availability is limited and variable.   

What animals are allowed to fly in cargo? Most cat and dog breeds.  

What is the required kennel size? The minimum accepted cage size is 20.8”L x 15.7”W x 15”H.  

What pet travel forms are required? The required paperwork depends on your destination. See the pet travel  paperwork webpage  for specific instruction.   

Where are pets in cargo dropped off and picked up from? You should check your dog in at the flight desk of your airport. Pick-up locations vary by destination. You or your IPATA agent should check hi in at least four hours before the departure time.   

Do I need to travel with my pet? No, the airline is happy to transport pets traveling alone.   

How to Book a Pet Cargo Reservation with Virgin Atlantic  

In most cases, you should book your animal’s flight reservation before you own. For most locations, you will need to contact the Virgin Cargo department at your departure airport. In doing this, you see if they have space on your chosen flight. If there is space on your preferred flight, you will make the reservation at that time. You should book your animal’s ticket as early as possible and at least 7 days prior to departure.   

Other Types of Pet and Animal Travel with Virgin Atlantic  

• Service Animal Policies  
• Virgin Atlantic Pet Policies  

More FAQ Information for Pets in Cargo  

Are there any additional crate requirements? Virgin Atlantic has a list of strict  crate requirements . To fly a pet on their aircraft, you must obtain an IATA-approved travel kennel. It should meet the following specifications:  

• The crate must be made of wood or hard plastic and be rigid on all sides. It should not be collapsible and there should be no roof grill.  
• It must be equipped with a suitable water dish, which is attached to the inside door of the kennel. (The airline can provide these.)  
• It must be ventilated around all four sides.  
• The base must be leak-proof.  
• You must put absorbent material in the bottom of the pet kennel for comfort and utility.  
• The locking mechanism must be central on the door. It should be the type of lock where pins fit through the roof and floor by at least 6mm.  

When it comes to crate sizing, your animal must have the space to stand up, turn around, and lie down comfortably. Failure to have the correct kennel size could result in your pet being refused for transport.   

Does the airline have a position on brachycephalic animals? Virgin Atlantic reserves the right to refuse the carriage of brachycephalic animals—those with snub or short noses. Per the airline’s statement, this includes the following breeds of dog and cat:  

• Boston Terrier  
• Brussels Griffin  
• English Toy Spaniel  
• Japanese Spaniel (Chin)  
• Pekingese   
• English Bulldog  
• French Bulldog  
• American Bulldog  
• Himalayan  

Animals who are crossed with snub or pug-nosed breeds may be accepted for carriage, but this is to be determined by airport personnel.   

Are there other Virgin Atlantic pet policies and travel restrictions?  Pets traveling on Virgin Atlantic must be at least 10 weeks old. Pets may not be sedated before the flight, and the airline reserves the right to refuse carriage if it believes this requirement has not been complied with. Additionally, dog breeds who fall within the list published in the UK Dangerous Dogs Act, as well as all breeds crossed with the prohibited list, will be refused carriage by Virgin. This includes:  

• American Staffordshire Terrier  
• Dogo Argentino  
• Fila Braziliero  
• Japanese Tosa  
• Pit Bull Terrier (including American Pit Bull Terrier or Pit Bull Types)  

Are there any environmental restrictions in place? Virgin Atlantic does not currently provide a statement regarding environmental restrictions—their cargo holds are air conditioned and heated. However, it is best to avoid pet cargo travel during very hot or very cold months. If temperatures rise or fall to dangerous levels, most airlines will refuse animal transport. This could create a dangerous environment within the cargo hold.   

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3 Most Pet-Friendly Airlines in Australia (2024 Update)

Do you live in Australia and are considering traveling via air with your pet? If so, it’s important to be familiar with the various Australian airlines and their rules regarding flying with your pets.

Despite high rates of pet ownership, Australia has yet to welcome dogs and cats into passenger cabins. Until last year, all animals except for service animals were strictly prohibited from accompanying passengers in the cabin on flights. The Civil Aviation Safety Authority (CASA) changed the rules in December 2021 , allowing individual airlines to determine their own pet policies.

However, as of December 2022, all airlines staunchly prohibit pets in the cabin, with the exception of service dogs. Three airlines allow you to fly your pet as cargo, but the process has changed temporarily due to COVID-19 restrictions. Let’s look into the specific details of flying with your pet in Australia.

• A Quick Look at The Best Pet-Friendly Airlines (2024 Update)

The 3 Most Pet-Friendly Airlines in Australia

Qantas is currently the only airline in Australia that allows you to travel with your pet on an international flight. Not all routes accept pets though, so you’ll need to research your travel destination before you go. Qantas Freight coordinates pet transport for several other airlines as well, including REX.

While you were once able to book your pet’s flight online, COVID-19 restrictions resulted in a temporary change of policy which requires you to call their pet travel specialists in order to book their flight. If you’re flying domestic, your pet may only come if it’s a single sector flight. Like all airlines in Australia in 2022, Qantas only allows service animals to fly in the cabin. All other animals will be relegated to the cargo hold.

• Allows international travel on select routes
• Most domestic routes allow pets as long as you book a single sector flight
• Qantas Freight allows some exotic pets
• Online booking temporarily suspended
• 2. Virgin Australia

Prior to the pandemic, pets could fly in the cargo hold on your domestic flight. However, current restrictions dictate that animals must be conveyed through a Commercial Pet Transport Company instead of being transported by Virgin Airlines directly. A pet transport company typically picks up your pet from your home and ships them directly to your location.

Qantas Freight is an exception to the rule, as this airline can coordinate with other airlines such as Virgin to accommodate pet travel. This policy was implemented in order for pets to be able to be reunited with their owners immediately despite quarantine requirements. As of 2022, Virgin Airlines only allows dogs under 65 kilograms on domestic flights. There are no international travel provisions, or allowances for exotic pets.

• Allows cats and dogs under 65 kilograms
• Most domestic flights accept pets
• Pet flights must be arranged through a third-party company due to current restrictions
• 3. Regional Express (REX)

Instead of creating a separate booking for your pet, REX considers pets as checked baggage as long as they’re under 30 kilograms. The price is determined by weight and starts at $5.50 per kilogram, which is fairly straightforward to calculate in advance.  Under temporary travel restrictions, REX asks their customers to book their pet’s flight through Qantas Freight or Dogtainers with at least 72 hours’ notice before their flight.

Only dogs and cats are allowed to fly Regional Express. However, not every canine and feline can come aboard. In addition to certain breeds that every Australian airline excludes, REX will also not allow Brachycephalic breeds such as Shih Tzus or Pugs on their flights. You are also somewhat limited on the travel destination, as REX only allows pets on select domestic flights.

• REX considers smalls dogs and cats as checked baggage for an extra fee
• Several popular breeds are excluded from flying
• Currently books through Qantas Freight or Dogtainers
• Select domestic flights only
• Common Airline Exclusions

As of December 2022, only certified service animals are allowed to accompany passengers in airplane cabins. Even though the Civil Aviation Safety Authority (CASA) changed their stance to allow airlines to make their own rules about pet policies, most airlines have expressed hesitancy about letting pets ride with human travelers.

Some possible reasons for the hesitancy include concerns about dealing with other customer’s pet allergies, as well as specific airport restrictions about animals in the building. It appears that Qantas and Jetstar are in no hurry to change their minds on the matter. Virgin Australia has hinted that they’re trying to figure out how to accommodate pets in the future. The decisions are weighty, as dog-owners will likely choose Virgin over Qantas if they amend the rules while people who don’t feel comfortable with animals at all will likely ride Jetstar.

• Dog Breeds That Are Excluded

Regardless of the recent governmental policy change, certain dogs aren’t allowed to fly on any Australian airline. These breeds have been deemed dangerous and include:

• Fila Brasileiro
• Japanese Tosa
• Dogo Argentino
• American Pit Bull and other Pit Bull Breeds
• Perro de Presa Canario

All of these dogs are banned from being imported into the country and are not allowed to fly within the country if they’re already there. Staffordshire Terriers and brachycephalic breeds may face certain additional restrictions depending on the airline. For example, Qantas and Virgin requires a pet travel specialist to always book any brachycephalic breed, regardless of current Covid-19 restrictions. REX flatly prohibits brachycephalic breeds on their planes at all due to their inherently greater health risk.

Flying Safely with Your Pets: Know Before You Go

When flying with your pet , you’ll want to book as far in advance as you possibly can. Most airlines only allow a limited number of animals on flights, so you’ll want to secure your spot before they run out. Qantas also requires you to book your animal’s flight at least 72 hours prior to take off.

• Medical Records

All airlines require basic documentation such as rabies certificates , but some may require more medical records and health clearances from a vet, especially if your animal is considered a high-risk brachycephalic breed. Of course, all service animals must be certified to be allowed in passenger cabins, and not all airlines consider emotional support animals as service animals.

The price of flying with your pet varies greatly but count on spending as much on your pet’s flight as you will on your own ticket. The general estimate for flying with a pet in Australia ranges between $350-$700, but the actual price is determined by the weight and breed of your pet, as well as the specific airline’s rules.

• Your Pet’s Comfort

Only you can truly determine if your pet is deemed safe for travel. Even if your veterinarian has given you the all-clear, you might not want to risk flying an extremely anxious, elderly, or sick pet. Some people chose to sedate their pet in order to make their flight a more relaxing experience, but most airlines advise against this as sedation can cause breathing problems.

Currently, three Australian airlines allow your pet to take to the skies. Qantas allows pets on select international routes, while Virgin Australia and Regional Express (REX) offer select domestic flights only. Unfortunately, pets aren’t allowed in the passenger cabins unless they are certified service animals , but recent policy alterations dictate that this could change in the near future.

• 5 Most Pet-Friendly Airlines In Canada
• 10 Most Pet-Friendly Airlines in the UK
• https://www.abc.net.au/news/2022-04-30/pets-on-planes/101028046
• https://www.airtasker.com/pet-care/pet-transport/price/pet-transport-cost/
• https://www.traveller.com.au/join-the-pet-set-travelling-with-your-furry-friend-h24243
• https://www.travelnuity.com/flying-with-a-dog-in-australia/
• https://www.executivetraveller.com/news/pet-travel
• https://freight.qantas.com/pets/update-to-our-pet-booking-policy.html#book-with-a-pet-travel-specialist
• https://www.qantas.com/us/en/travel-info/baggage/travelling-with-pets.html
• https://freight.qantas.com/pets/pet-travel-faqs.html
• https://freight.qantas.com/pets/pet-travel-faqs.html#how-do-i-calculate-the-cost-of-my-pets-travel
• https://www.virginaustralia.com/us/en/travel-info/specific-travel/pets/
• https://www.rex.com.au/feedback/ShowFAQ.aspx?aid=25
• https://www.rex.com.au/FlightInfo/SRC.aspx?d=1&pos=pabrac#cola

Featured Image Credit: Photo Spirit, Shutterstock

Brooke Bundy

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Flying with a Dog in Australia: The Ultimate Guide

When planning to travel between different parts of Australia , whether for a holiday or some other reason, you’ll probably consider flying . After all, Australia is a big country, and it takes days to drive from one side of the country to the other.

But if you’re travelling with a dog, is it possible for them to also fly? What’s involved when travelling with a dog and on what flights are they allowed? After flying multiple times in Australia with my dog, I share the steps you need to follow and lots of tips to make everything go smoothly.

BREAKING NEW: On 7th March 2024, Virgin Australia announced that it plans to allow small pets and dogs to fly in the cabin on domestic flights in Australia. The service is expected to launch within the next 12 months, although subject to regulatory approval. I’ll add further details once more details come to light.

At this stage, it may only apply to specific domestic flights. Pets will naturally need to be small enough to remain in an approved carrier for the whole flight (underneath the seat in front) and at the terminal, so a weight limit of 8kg including the carrier will likely apply. Pets will also only be allocated to certain rows, with a likely limit to the number of pets in the cabin, like happens overseas.

More details: https://newsroom.virginaustralia.com/release/cats-out-bag-virgin-australia-signals-intent-launch-nations-first-ever-pets-cabin-flights

Are Dogs Allowed to Fly in the Cabin in Australia?

Late in 2021, a major regulation changed for flying with pets in Australia. Previously, dogs were not allowed to travel in the cabin on flights within Australia (as well as to and from Australia), unless they were a recognised service dog. This applied no matter how small your dog was.

However, in December 2021, the Civil Aviation Safety Authority (or CASA) changed the rules so that pets can now fly in the cabin, but only if individual airlines allow it. Unfortunately, as of June 2023, no airline has yet changed their rules to allow pets to travel in the cabin on regular commercial flights in Australia.

It is also likely that this rule change only applies to domestic flights, not flights to or from Australia, with pets not able to travel in the cabin on flights to Australia .

Pet-Friendly Flights in the Cabin to Tasmania

The one instance I’ve come across where pets are allowed to travel in the cabin are on the pet-friendly flights to Tasmania operated by Pawmobile .

Since early 2021, Pawmobile has offered weekly chartered flights from Melbourne (Essendon Airport) to Devonport, along with occasional flights to Hobart. Pets fly in the cabin of the small plane, in their crates, accompanied by an experienced handler.

Note however that human passengers are not accepted at this time, unless you charter the entire plane. Additionally, this is a premium service with prices higher than those for flying pets in the hold – but in return your pet is treated as a passenger, rather than luggage.

Pawmobile also has plans to launch flights to other destinations in the future. For now, connecting road transport from other Australia cities to or from Melbourne can be arranged.

Pets on Regular Commercial Flights in Australia

On regular commercial flights, for now pet dogs and cats can only fly in the hold of airplanes in Australia, generally as cargo. This means that you need to make a booking with the freight division of the airline (or a pet transport company) and drop them off at the cargo terminal. They’re loaded along with cargo into the hold (but with extra care) and then you pick them up at the cargo terminal.

There is also a third way that dogs can fly, as “checked baggage”. This means that they fly in the hold but you drop them off and pick them up inside the terminal, like oversized items. This is generally not possible in Australia, except with Regional Express (REX) on selected routes.

What Airlines Allow Pets to Fly in Australia?

When flying your dog domestically in Australia, there are three main options: Qantas (including Qantaslink), Virgin Australia and Regional Express (REX).

Jetstar, the discount airline run by Qantas, don’t allow pets to fly on its flights. This is the same as many other discount airlines overseas, like Ryanair and Easyjet. This also extends to Qantas codeshare flights operated by Jetstar.

The latest discount airline to launch in Australia, Bonza , also doesn’t fly pets or other animals, other than approved assistance dogs. Interestingly, they include the word “currently” in their FAQ, so maybe this will change in the future.

There’s also a number of small regional airlines that operate in Australia, often just from one airport. Most of these airlines don’t mention whether they transport pets, or just transport pets through Qantas freight.

Flying Pets with Qantas

Pets are allowed to fly on most Qantas flights within Australia. On Qantas flights, pets fly through Qantas Freight , the cargo division of Qantas.

As of June 2023, it is once again possible to make bookings directly with Qantas Freight for pets flying accompanied (on the same flight as you) or unaccompanied (such as a puppy flying to its new home). (For a few years from 2020 to early 2023, bookings were only permitted through one of their preferred pet travel specialists, due to the many flight disruptions.)

Note that pets may not be permitted on some Qantas flights. In particular, there may be some regional airports that don’t have the necessary facilities, or some flights may arrive or depart outside of freight terminal hours.

One other issue that you may encounter if you are flying a larger dog is that some of the smaller planes cannot accommodate the larger size crates. This is unlikely to be an issue if you are flying between the state capitals, but could be the case if you are flying on a Qantaslink flight in or out of a regional area.

Flying Pets with Virgin Australia

Virgin also flies pets within Australia , through their cargo division. Since 2020 they have required all pet bookings to be done through a commercial pet transport company, and this requirement still hasn’t been removed as of June 2023.

Unlike Qantas, Virgin Australia have a maximum weight limit for flying pets. This is 65kg including your dog’s crate. Additionally, depending on the aircraft operating the flight, larger crates may not be accepted on some flights. See this page for various crates sizes that are or are not permitted on their different aircraft.

There are also some Virgin flights that can’t accept pets on board. In particular, they have a couple of A320s they seem to mainly fly within Western Australia, that don’t have the temperature control necessary for flying pets. They also only fly pets to and from the airports listed here .

Flying Pets with Regional Express (REX)

Regional Express, or REX for short, is a smaller airline that mainly operates flights from capitals and major cities to regional airports. They also fly pets within Australia.

As REX does not have a freight division, they either accept pets as “checked baggage” on some flights, or require other flights to be booked either through Qantas Freight or through a pet transport company.

At the moment, the only pet bookings that can be made directly with REX for carriage as “checked baggage” are regional flights within NSW and Victoria operated by Saab 340 turbo-prop aircraft. For these flights, pets are dropped off at the check-in in their crate and they fly as excess baggage, similar to flying a golf bag.

However, like for all excess baggage, there is a weight and size limit, otherwise your pet must fly as freight. The maximum weight of both your pet and crate is restricted to 30kg. The maximum crate size is restricted to 85cm high x 77cm wide x 131cm long. (And crates often need to be larger than you expect, to meet the IATA guidelines .)

For regional flights in South Australia and Western Australia, you will need to book and lodge your pet with Qantas Freight. This is because both Adelaide and Perth Airports don’t allow animals other than assistance dogs in the terminal.

For regional flights in Queensland, dogs are similarly not allowed in the terminals of Brisbane, Cairns, Gold Cost and Townsville Airports. For pets flying on these flights, you need to book and lodge your pet with Dogtainers , a pet transport company.

Finally, if you want to fly with your pet on the newer Boeing 737-800 jet operated flights between capital cities, you need to contact either Jetpets , Dogtainers or Moorholme Pet Transport.

Are All Dog Breeds Allowed to Fly?

The majority of dog breeds are permitted to fly in Australia, with some conditions.

Flying Dangerous and Strong Dog Breeds

There are a short list of dangerous dog breeds, that are prohibited from being imported into Australia, and are also not allowed to fly at all in Australia (if they are already in the country):

• Fila Brasilerio
• Japanese Tosa
• Dogo Argentino
• American Pit Bull and other Pit Bull Breeds
• Perro de Presa Canario

Other strong dog breeds are permitted to travel as long as they travel in a special non-plastic crates, such as the CR-82 crate or an airline approved guard dog cage. Qantas singles out American Staffordshire Terriers as requiring these crates.

Flying Snub-Nosed or Brachycephalic Breeds

The second main category with special caveats for flying are snub-nosed or brachycephalic breeds, as these breeds are more likely to experience breathing difficulties and heat stress.

Some overseas airlines forbid these breeds from flying in the hold, but both Virgin Australia and Qantas permit them to fly, subject to extra conditions. (REX does not permit brachycephalic breeds to fly either as excess baggage or freight.)

With both Qantas and Virgin Australia, short-nosed breeds can only be booked through an approved pet transport company. The transport companies are aware of the additional regulations that may apply, including being restricted to early morning or evening flights, plus larger crate requirements.

Both Qantas and Virgin have their own list of the affected breeds, with Virgin also including cross-breeds, while Qantas does not. Check the airline specific list.

Previously, when direct bookings were permitted for snub-nosed dogs, it was recommended that you check with your vet about the suitability of your dog travelling by air, plus use a crate one size larger than is standard – Qantas stated a crate twice the usual minimum size. Virgin recommended that snub-nosed dogs over the age of 5 years did not fly, while Qantas recommended snub-nosed dogs didn’t fly above 20C.

Flying Large Dogs

If your dog weighs more than 65kg, including their crate, they may have additional restrictions. At the moment, pets over 65kg cannot be booked with Virgin, plus previously they couldn’t be booked online with Qantas.

With online bookings once again in place with Qantas, the maximum size crate you can book online is 129cm x 62cm x 82cm, although they advise to call up if your pet and their crate weighs more than 50kg. With Rex, the maximum for pets to fly as excess baggage is 30kg.

Flying Puppies and Senior Dogs

Qantas will not fly puppies under the age of 12 weeks (due to the risk of dehydration). While for Virgin Australia, the cut-off is 8 weeks, with puppies between 8 and 12 weeks requiring a vet health certificate. A vet health certificate is also usually required for pets over 12 years old.

Booking Your Pet to Fly in Australia

If you’re flying together with your pet, it’s best to book their flight before making your own flights. There are two main reasons for this: the number of pets that can be accommodated on most flights are limited (sometimes only one or two on smaller planes), plus as detailed above there are some occasions where pets are not permitted at all (such as specific planes, airports and hours of the day).

Cancellation and change conditions are also usually quite generous for pet bookings, compared to many human bookings. (For instance, when I flew with Qantas in 2019, pet tickets could be refunded up to 14 days before travel). Additionally, there is usually no variation in the cost of flying pets, even if you are booking last minute.

Note that before you book your pet, you will need to know the size of the crate and the combined weight, as this is used to determine if your pet will fit on the flight plus their ticket cost.

Booking Pets to Fly with Qantas

In the past, I’ve found Qantas the easiest airline to book for my dog, thanks to their online booking portal where you can book pets to fly, as long as your pet plus their crate is no larger than 129cm x 62cm x 82cm (and doesn’t weight more than 50kg combined), and you don’t have a snub-nosed pet. And as of June 2023, you can once again easily book pets online.

When flying with Qantas in the past, after booking our dog’s flight online, we then booked our own tickets online on the regular booking site.

At the moment, you can only make bookings on the Qantas online booking portal up to around three months out. If you are attempting to make a booking for a date that isn’t yet available, call the call centre (13 13 13) to discuss.

Booking Pets to Fly with Virgin Australia

With Virgin Australia, to make a booking for a pet prior to 2020 you instead needed to call their call centre (13 67 89). At least though we could book both our own tickets and our pet’s flight together on the same call, without the usual charge for booking through a call centre.

However, as of June 2023, Virgin Australia is also only accepting bookings through a commercial pet transport company. No direct bookings are currently accepted.

Booking Pets to Fly with REX

If flying with REX   and your pet is flying as excess baggage, there seems to be no requirement to book in advance. In particular, the fee calculated for your pet cannot be paid in advance, as it is calculated at check-in.

I would ring and double check in advance that your pet is allowed on your particular flight. Also, if they are flying as excess baggage, there is the chance that if there is no capacity, they will be bumped from the flight.

There is no mention on REX’s website of not allowing direct bookings for pets flying as excess baggage. There is only the list of flights where a booking must be made through a pet transport company or Qantas Freight (or a pet transport company for now).

Cost of Flying Your Pet in Australia

Just as the cost of your own ticket varies depending on how much baggage your choose to purchase, the cost of flying a pet in Australia varies depending on the size or weight of your pet, or more accurately, the size of their crate or the combined weight of your pet and their crate. Additionally, if your pet is flying unaccompanied (you are not on the same flight), the rate is typically higher.

In recent years, the cost to fly with pets within Australia have substantially increased. This is particularly the case if you need to make a booking through a pet transport company, who typically charge a premium (though may include extra services such as pick-up and delivery). Although, hopefully the prices charged by pet transport companies have decreased since the highs during the border closures and flight disruptions of 2020 and 2021.

Cost to Fly Pets with Qantas

With Qantas, the cost to fly a pet is based on their crate size. The cheapest fares are for pets in a XS crate no larger than 48 x 33 x 38 cm. The most expensive fares are for pet in an XL crate up to 129 x 62 x 82 cm. (Note that the labelling of crates has charged since pre-pandemic.)

When we flew our dog with us from Adelaide to Sydney in late 2019, his crate fit in the current S category, the second smallest size. His ticket was $137.50, compared to about $140 each for our tickets.

However, the prices are now substantially more expensive. On the online portal in June 2023, I was quoted a price of $292.93 to fly a pet in this size crate from Adelaide to Sydney (with the same price for different dates) – over double the price previously!

Cost to Fly Pets with Virgin Australia

With Virgin Australia, when you could book directly, the ticket price was based on the combined weight of your pet and their crate. The smallest weight category was 1 to 10kg, followed by 11 to 20kg, etc.

When we flew our dog with us from Sydney to Melbourne in late 2019, the total weight was around 10kg. Our dog’s ticket was $95, compared to our tickets which were $117 each.

However, at the moment you cannot book pets to fly directly with Virgin Australia, only through a pet transport company, with higher prices charged. And once you can again book directly, the prices will likely increase, as for Qantas.

Cost to Fly Pets with REX

With REX, if your pet is flying as excess baggage, the price of flying your pet is based on the combined weight of your pet and their crate.

The fee is the same as the regular excess baggage charge, currently $5.50 per kilo according to their FAQ , with no charge to this rate in recent years. So, if you are flying a 5kg pet in a 5kg crate, the charge will be $55.00.

Rates for pets flying as cargo with REX likely differ.

Buying a Flight Crate For Your Dog

The biggest step to prepare your pet for their flight is choosing a crate. As I mentioned above, you need to find out the size crate your pet will fly in, plus often its weight, before booking your pet on their flight.

Crate Requirements

There are international guidelines on what size crate your animal should fly in. To determine the ideal size, check out this handy guide on the Qantas website.

Also check out the guidelines listed on the Virgin page for extra requirements, such that two-part plastic containers must have the top and bottom secured by screws or nuts and bolts, rather than plastic clips.

However, I also feel it is best to test out the size of a crate in person, before making the final decision. The guidelines stipulate that there needs to be enough room for your dog to stand, sit and turn around in the crate.

Buying or Hiring a Crate

For this reason, it’s best to visit a large pet store with crates out on display, along with your dog. Qantas also have crates for purchase from selected domestic terminals, that they recommend picking up a few days in advance.

The other alternative to purchasing a crate, especially if you’re just flying a single time with your dog, is to hire a crate. This is possible through some of the pet transport companies that operate in Australia (but only for domestic, not international, flights). It is also possible to purchase a pet crate from these companies.

Familiarising Your Dog with Their Crate

As soon as you get a crate for your dog, familiarise them with the crate. Ideally, they will have been crate trained while a puppy, even if they are now flying in a different crate. Our dog Schnitzel was readily comfortable in his flight crate for this reason.

Encourage them to spend time in their crate, including sleeping. One of the best training methods is to put their bowl at mealtimes in their crate.

Preparing Your Dog For Their Flight

The biggest step to prepare your pet for their flight is to familiarise them with their crate, as mentioned above. This helps them to be comfortable in it, without stressing, while waiting for and on their flight.

Other steps that you should complete on the day of your pets flight include:

• Take them for a walk , to help tire them out and increase the likelihood that they sleep on the flight
• Only feed them a small meal or snack in the lead-up to their flight, ideally well before the flight.
• Plus toilet them, as close to their flight at possible. I usually do this when dropping off my dog at the freight terminal – most have some nearby grass or gardens.
• Put a water dish in their crate, that can be filled from outside – this is a requirement of air travel. Purchase this at the time you purchase their crate. Fill this up only when dropping off your pet, to minimise spillage. Or consider filling it with ice cubes, that will gradually melt during the flight.
• Put something absorbent in their crate, such as a puppy pee-pad. I usually tape this to the bottom of the crate.
• There are varying recommendations on whether to put anything else in your dog’s crate, but I usually like to add my dog’s favourite blanket, at the back of the crate away from the water dish.
• On the top of your pet’s crate, attach a sheet of paper with key details : your pet’s name, your own name and contact phone number, the Airway bill number.
• Don’t leave your pet’s collar, harness or leash attached when they are in the crate, as there is a risk these could be snagged and cause an injury (or worse) to your pet, while they are unattended in the plane’s hold. (Virgin Australia actually recommends pets wear their collar, while their leash is attached to the outside by zip-ties.)

Note that while many people consider sedating their pets, this is not recommended, unless your vet has specifically recommended it and has supplied a vet certificate (check with the airline first). The reason for this is that pets are more likely to experience breathing difficulties or other issues when they have been sedated, and actually are at greater risk.

Dropping Off Your Pet Before Their Flight

If you are making a booking through a pet transport company, as it still required by Virgin Australia, you will likely drop off your pet at the transport company’s office. They can advise you on where to go, the timings required and what they require you to bring along.

Otherwise, pets flying in cargo with a direct booing, generally need to be dropped off between 120 minutes and 90 minutes before your flight is scheduled to depart, although this can vary at some airports and for early morning flights.

You drop off your pet yourself at the relevant cargo office, which can be a fair distant from the passenger terminal (1km or more away), with their location varying between airport and airline.

When we dropped off our pet to fly with Virgin when booking directly, we were required to already be checked-in online (and present our boarding pass), plus present the Airway bill number and the completed and printed AVI acceptance checklist (as provided with the booking confirmation).

Qantas has a similar list of requirements. You need to have a copy of your pet’s booking confirmation, photo ID, the completed shipper’s statement and acknowledgement form, and your flight details (e-ticket or boarding pass), if you are flying on the same flight.

When we flew with Qantas, it was okay to have the shipper’s statement on our phone, although we ended up completing the paperwork on a tablet at the terminal instead.

At the freight terminal, they will generally check over your paperwork, get you to sign any extra forms and weigh your pet in their container. Cable ties and stickers will generally be attached to your pet’s crate.

If your pet is flying with excess baggage with REX, the process is simpler. Instead you simply head to the regular check-in counter. However, REX does recommend that you arrive earlier than usual.

Picking Up Your Pet After Their Flight

After your flight, for pets flying as freight and when you have made a direct booking, you pick up your pet at the freight terminal yourself. If you have booked your pet to fly through a pet transport company, check whether you will pick up your pet from their office afterwards or whether you can pick up your pet at the freight terminal yourself.

If flying your pet as excess baggage with REX, you will generally claim your pet from the oversized luggage area, although check with the airport staff if uncertain.

Picking Up Your Pet from a Freight Terminal

Generally, most freight terminals are at a distance from the passenger terminal, although this differs between airports and airlines. For instance, the Qantas freight building at Sydney Airport is only a few hundred metres from where you exit the Qantas domestic terminal, closer than the free pick-up area.

In contrast, at Melbourne Airport when picking up my dog after flying with Virgin I had to proceed to the Menzies Aviation building, about 1km away. I was even required to put on a high-vis vest to enter.

Expect it to take at least 30-40 minutes after the flight arrives before your pet is ready for pick up. Virgin state that it can take up to 30 minutes for your pet to be ready for pick-up. Qantas advise that it generally takes 45 minutes, or 10-20 minutes for regional airports.

Note that you don’t want to leave it too late after the flight’s arrival to pick up your pet. Virgin previously stated that they will only hold your pet for 90 minutes after your flight’s arrival, after which they will contact a local pet care company (at your own expense), to minimise the period your pet spends in their crate.

If you are worried about running late, have the phone number of the freight terminal where you are picking up your pet handy.

What About Using a Pet Transport Company?

Currently, it is a requirement of pets flying with Virgin Australia, snub-nosed pets flying on Qantas, and on many REX flights that they are booked through a pet transport company. But even once this temporary policy is reversed, you may still want to consider using a pet transport company to fly your pet within Australia.

There are a number of reasons why you may want to consider this, including if you are unable to pick up or drop off your pet yourself before or after their flight, or if you’d prefer someone experienced in pet transport to handle the arrangements. A pet transport company may also be able to rent you a crate.

When my dog had to fly from Melbourne to Sydney following his stay in quarantine after flying back into Australia, I booked his transport and flight through Jetpets.

They were able to pick him up from the quarantine facility, drive him to the airport, put him onto the flight, then afterwards we picked him up from the Jetpets office in Sydney. In late 2018, this cost $230, compared to $115 for when he later flew accompanied with a direct booking to Melbourne. (However, note that prices have substantially increased since then.)

Find out more about whether you should use a pet transport company

My Thoughts on Qantas vs Virgin

I personally didn’t find there was much difference between flying my pet with Qantas or Virgin Australia within Australia in 2019.

In both cases the procedures and steps were similar, although with slight differences. The prices were also fairly similar. The biggest difference between the two was that you could book your pet’s transport with Qantas online, while you needed to call the Virgin call centre to book your pet.

Both experiences went quite smoothly. The biggest possible issue was that there was a heat wave in Adelaide the November day we flew back from Adelaide to Sydney. I called up the Qantas freight call centre a day or two before our flight, to see if I should move my dog onto an earlier flight, and ended up waiting over 30 minutes on hold. (After the wait, I knew why there was an option to press 1 if your pet was flying that day!)

The staff member I spoke to was reassuring (perhaps a little too reassuring!), and we ended up going ahead with the original flight, partially as I know my dog and that it’s fine with warm weather. (He likes to sunbake himself even on hot, sunny days.)

At least with that flight I knew for certain my dog was on it! When flying from Sydney to Melbourne, due to the frequency of the early morning flights between the two cities, I was a little paranoid he may have ended up on the flight before or after. (I should have asked a flight crew member when boarding.)

But when boarding the Qantas flight, the crew member saw my dog’s photo on my phone (where I had the boarding pass), and let me know he was safely onboard, and joked he had been asking for canapes!

I recommend choosing the airline that you prefer, or that has flights at the best time of the day. During the summer months, plus year round in the tropical parts of Australia, it is best to fly early in the morning or in the evening, to avoid hot weather. If you’re flying with your dog in summer, read my full list of tips .

Unfortunately, I haven’t yet flown with REX, with or without my dog.

You May Also Like

• Travelling in Australia with a Dog
• Can You Fly with a Dog in the Cabin to Australia?
• 7 Top Tips for Flying with Your Dog in Summer
• Which Car Rental Companies in Australia are Pet-Friendly?

About the Author

Shandos Cleaver is the founder of Travelnuity: Dog-Friendly Travel. She has travelled extensively with her Miniature Dachshund, Schnitzel, including to 33 countries across Europe, every state and territory of Australia except Tasmania, and 10 of the United States. She’s passionate about providing inspiration and information to others wanting to travel with their dogs, whether close to home or internationally.

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17 thoughts on “Flying with a Dog in Australia: The Ultimate Guide”

Is there a list of prices for flying dogs interstate depending on distance and weight please? I notice Uship supply a range of prices is this the only company that does?

I would contact both Qantas and Virgin directly to find out the prices. These prices change from time to time, plus at the moment with bookings required through a pet transport company the costs are higher.

Thanks so much for this. Very reassuring. I’ve booked my gosh 11 month old Cavoodle to fly from Melbourne to Brisbane in the AM. I was very anxious about how he’d go considering we need to be there at 4am!!

Best of luck with the flight!

May I ask how it went? I’m hoping to fly home with my pup in December, but it all sounds daunting…

35 countries ! How do you get your dog back into Australia? ?

I covered that here: https://www.travelnuity.com/bringing-a-dog-to-australia/

Thank you for creating this article. We would love to take our little sausage with us on short trips within AU, and finding out that this is quite challenging.

The easiest holidays to take with your pup in Australia are car-based trips. There’s a surprisingly number of people completing a Big Lap that have brought their dogs along. Although, hopefully once Covid and the current flight hiccups are past, it’ll become easier to fly with dogs – maybe even in the cabin one day!

Thank you Shandos very very clear advice. It has helped remove the guesswork for our Rex flight from sydney to Griffith on a saab340.

Great to hear, all the best for your flight!

Hi I am trying to book a flight from Brisbane to Adelaide with my JRT. I have flown him before, and this trip usually costs around $350-$400.. when I spoke w Qantas Sn Virgon last week.. the quotes were $1065 and $1124 respectively …..what the hell is going on?.. fyi this is ONE WAY

Wow, that’s crazy! I know prices are higher now than pre-Covid, but I hadn’t seen prices that high for a small dog.

I had a question, I run a nonprofit that gets dogs to open heart surgery. Clearly flying in cargo isn’t a question. If these dogs are US certified service animals can they fly in cabin and avoid 10 day hold? It would not be optimal for a heart dog to go in hold. Also some families want to go to Japan from AUS for surgery, will they be subject to hold and quarantine?

For service dogs, if they meet the requirements of Australian airlines, they can fly in the cabin into Australia on those airlines. I recommend checking directly with the airline. A quarantine period still applies, as long with other paperwork requirements, but I believe there is an option for at home quarantine. It’s not clearly set out on line – but see this page for more info: https://www.travelnuity.com/avoid-pet-quarantine-australia/

For flying out of Australia, recognised service dogs are also allowed to fly in the cabin. Japan only has a very short quarantine period of around 12 hours, as long as all requirements and checks are met. See: https://www.travelnuity.com/what-countries-pet-quarantine/

Thank you so much for such an informative post. My dog is a small toy poodle. He is only 4.5 kilos but 15 years old. I am wondering how to get him to the US. Would the option of taking him on a cruise to Fiji and then fly on an American Airline to Hawaii or LA work? I am just thinking out of the box. I doubt I’ll need to think of bringing him back, considering his age.

If you’re wanting to fly him in the cabin out of Australia, your best option is a shared private jet. Skye Pet Travel ( https://skyepettravel.com.au ) is planning some flights to the USA, although they’re not yet approved and are very expensive. I’ve also heard rumours that Korean Air will fly pets out of Australia in the cabin, but I’m not convinced this is possible – but it’s worthwhile enquiring. Cruise ships don’t usually accept pets on board, so taking a cruise to Fiji isn’t an option, only a private yacht. Sorry about the lack of options!

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Planning to travel with a pet? Be mindful of these airport pet policies in NY

Are you planning on traveling with a pet?

Airports throughout New York advise pet owners to check with their specific airline to make sure all guidelines are followed, as each airline establishes its own policies . But the airports themselves also have their own set of rules and regulations.

Here's what to know about the varying policies regarding pets in some airports throughout the state.

Frederick Douglass Greater Rochester International Airport

Pets are allowed inside the airport if they are traveling with their owner, but should not be brought into the terminal to greet arriving passengers, said Monroe County deputy director of communications Meaghan McDermott.

Designated pet relief areas are located outside of the airport and in each of the concourses.

JFK, LaGuardia, Newark Airports

Port Authority New York/New Jersey airports like John F. Kennedy, LaGuardia and Newark follow U.S. Department of Transportation guidelines.

"No person shall enter any Port Authority of New York & New Jersey operated area, public landing area, public ramp and apron area, public passenger ramp and apron area, or public cargo ramp and apron area of the air terminal with any animal except a service animal ... or one properly confined for shipment," a Port Authority representative said in a written statement.

In designated pet relief areas, animals can be on a leash but elsewhere in the terminal, they should be placed in an airline transport-approved carrier.

Syracuse Hancock International Airport

Animals except for service animals or animals being used for law enforcement purposes are not allowed inside the airport unless they are being transported on a plane, according to a Syracuse Hancock International Airport representative. If that's the case, those animals need to be on a leash or in a crate.

The airport also has multiple pet relief rooms located outdoors and one inside Terminal A .

Emily Barnes is the New York State Team consumer advocate reporter for the USA TODAY Network. Contact Barnes at  [email protected]  or on Twitter  @byemilybarnes .

A big airline is relaxing its pet policy to let owners bring the companion and a rolling carry-on

Gary leff, a travel blogger, says the change will reduce the urge for travelers to falsely claim that their pet is a service animal that flies for free., by the associated press • published march 29, 2024.

American Airlines is relaxing part of its pet policy to let owners bring their companion and a full-size carry-on bag into the cabin.

Until this week, people who carried a pet into the cabin — which involves paying a $150 fee — could only have one other small item that fit under the seat.

Anything bigger, like a carry-on bag with wheels, needed to be checked — for a $35 fee. Or they could put the pet in the cargo hold.

Now American is letting passengers bring a pet in the cabin and also bring a regular carry-on bag or a personal item — just not both bags.

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The old policy struck some pet owners as unfair, since they were already paying a pet fee.

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Gary Leff, a travel blogger who first wrote about the change, recalled traveling years ago with a Yorkshire terrier.

“It was always frustrating that the dog counted as the carry-on even though I was paying the extra (pet) fee that was sometimes more than the ticket for me,” he said Friday.

Leff said he thinks American's change will reduce the urge for travelers to falsely claim that their pet is a service animal that flies for free.

An American spokeswoman confirmed that the rules change took effect Thursday.

“We made the change to provide a more convenient and comfortable experience to customers whose pets fly American," she said.

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