greater manchester disabled travel pass

Roads and transport Concessionary travel passes

Who can apply.

If you're eligible you can apply for a Concessionary Pass that will allow you to travel on reduced fares - or for free - across Greater Manchester and (in some cases) nationally. Note: Concessionary passes are issued by Transport for Greater Manchester (TfGM), not Manchester City Council.

To apply you'll need to visit the  Concessionary fares page of the TfGM website , where you'll find full details.

Eligibility is generally for:

• people over 60
• disabled people
• blind or partially sighted people
• deaf people
• young people under 16
• young people over 16

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Transport and travel assistance

Special educational needs and disability (send), travel pass.

If you are disabled, you could be eligible for a pass that gives you free and low-cost travel in Greater Manchester and the rest of England under the English National Concessionary Travel Scheme. Depending on your disability, you could qualify for either a travel pass for disabled people or a travel  plus  pass for disabled people. 

Find out more about Transport for Greater Manchester Travel Passes

School Bus Service

If you can access school buses without additional support then Transport for Greater Manchester has a document listing all school bus services in Trafford .

Trafford All Age Travel Assistance

The Council provides travel assistance to eligible children, young people and adults who live in the borough of Trafford. There are a number of different types of travel assistance which can assist with getting to school, college or social care setting.

The Council’s aim is to provide assistance in a consistent and equitable way in order to help people achieve maximum possible independence and at the same time to make reasonable and most efficient use of the Council’s resources.

For more information on the eligibility criteria and travel options available please view the All Age Travel Assistance Information .

Independent Travel Training

Certain courses can help give you the skills for travelling on your own, or with friends. Trafford Council run Independent Travel Training for young people who meet the criteria. Other local support organisations often run life skills courses that includes help with transport. You can find more information in the Independant Travel Training video:

Community Transport

Community transport offers a number of different ways for people who would otherwise be unable to get out and about to visit shops and other local amenities. Browse  community transport  options in Trafford.

If you drive, or if you are a passenger in a car, you may be able to get a blue badge . This will let you park closer to where you are going.

Blue badges are available to people who are disabled. From 30 August 2019 this will include people with "hidden disabilities" who cannot walk as part of a journey without considerable psychological distress or the risk of serious harm - this includes people with autism, dementia and anxiety disorders, as well as those with severe visual impairment, mobility impairment, people who are terminally ill and others.

Disabled Parking Bay

You may be entitled to a disabled parking bay near your home. A disabled parking bay is outlined on the road with white lines and enables you to park near to your house.

Send details by text

This will send details of 'Transport and travel assistance', to your mobile phone using our SMS service. You will not be charged for this message.

Last updated: 16/10/2023

Greater Manchester Autism Consortium

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Travel passes

For information on concessionary travel passes, low fare and free travel for disabled people in Greater Manchester visit the Transport for Greater Manchester website

Ring and Ride

Ring & Ride provide accessible, low cost transport to disabled people and older people with walking difficulties. If you qualify, you can book a Ring & Ride accessible minibus to take you, and an accompanying adult, door to door for journeys of up to 6 miles in Greater Manchester.

There are some exceptions where registered users may travel more than 6 miles from their home address as long as the destination is within Greater Manchester. Trips which may be considered include:

Travel to the nearest local hospital

Travel to the nearest town centre or accessible transport facility

For information about Greater Manchester Ring &Ride service visit the Transport for Greater Manchester website

Travel training

Travelling independently can be a challenge for some people, limiting access to social, health and employment opportunities.

Travel training teaches young people and adults who need additional support to make journeys using public transport safely and confidently on their own. ‘Travel training’ can involve:

Short term support: Familiarising people with how public transport works in their area, giving them confidence to use it alone.

Long term support: One-to-one personalised training programme over a period of weeks or months.

TfGM promote travel training as part of assessable transport for everyone living or working in Greater Manchester. Visit their website for more information on travel training in your area.

Traveling from Manchester Airport

If you or your autistic family member are planning to fly from Manchester airport you can find information on the support available on their website's Special Assistance page and Invisible Disabilities page . There you will find information about; accessing special assistance, the Sunflower Lanyard Scheme and access to The Sunflower room , which is a space for disabled people who need to break away from the noise, bright lights and crowds of the main Departure Lounge to help them relax and feel calm in a quieter environment.

Trainline is Europe’s leading train and coach app. 

Trainline sell rail and coach tickets to people all over the world on behalf of all the major uk and european rail and coach companies. to get further details or download their easy to use app, please visit their website:  https://www.thetrainline.com/.

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Travel passes for older and disabled people will now be valid all day

• Written by Georgina Pellant
• Last updated 4 years ago
• Community , Travel & Hotels

Travel for Greater Manchester has announced this afternoon that it is making travel passes for older or disabled people valid all day starting from Friday 20th March.

Currently, the passes restrict free travel to after 9.30am to avoid peak commute times, and concessionary pass holders have been required to pay a full adult fare. But this will change as of tomorrow.

Whilst unnecessary travel is being discouraged across the board, the decision has been taken following announcements from leading supermarkets that they will be setting aside the first hour of business for older customers and those most vulnerable to Covid-19.

However, authorities are still advising against non-essential use of public transport and for people to vary their travel times to steer clear of rush hour where possible.

Greater Manchester Mayor, Andy Burnham , said: “We encourage everybody to keep travel on public transport to a minimum and to only make essential journeys.

“That said, we recognise that some older and disabled people, who are not yet self-isolated, may need to travel earlier than usual to get to the shops or to attend a medical appointment.

“For that reason, we have decided to lift these restrictions to help older and disabled people get the essential supplies and support they need.

“I’d like to thank TfGM and transport operators for working together quickly to make this possible. But I do stress that anyone who is thinking of travelling on public transport should only make their journey if absolutely necessary – and help keep vulnerable passengers safe.

“Where you need to travel, please do so outside usual peak travel hours where possible. This will help reduce the spread of the coronavirus and reduce pressure on our essential services in the days and weeks to come.”

Systems are now being updated to reflect the new concessionary pass travel hours. Customers should note that whilst some platform machines may not be updated until Monday, this does not affect their travel before 9.30am.

A rigorous cleaning regime is in place on all public transport to make the environment as hygienic and safe as possible for users.

With fewer journeys being made on public transport and fewer staff and drivers available, bus, rail and tram services will start to be reduced over the coming days.

From 22nd March, buses and other public transport services will be subject to more frequent changes and services are likely to start operating at a reduced frequency.

Metrolink passengers with 28 day and annual travelcards are being offered refunds on the number of days left remaining on their tickets provided there is a minimum of seven days remaining.

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Travel pass for disabled people

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Last updated.

Last updated: 30/08/2023

Manchester Disabled People's Access Group

Page customization, page colour:, general travel information.

• General information from Transport for Greater Manchester including travel passes.
• Tickets and passes for disabled people from TfGM
• Travel assistance to school or college
• Community Transport Association

Airports and Flying

• Facilities for disabled people
• Information and advice for disabled people travelling by air.

Buses and door to door transport

To find out the times of wheelchair accessible buses, please telephone Greater Manchester Public Transport Information Line on 0871 200 22 33 between 8am and 8pm, 7 days a week. If the help line is not able to help, they will direct you to the Bus Company that provides the service.

• Low floor easy access buses and routes (PDF format).
• Door to Door Transport

There are restrictions on the use of scooters on Metrolink which is explained on the TfGM website . General information for Metrolink can be also be found on the website . Please contact Shopmobility Manchester for more information and permits.

• Accessible parking bay outside your house
• Blue Badge Scheme Manchester

All licensed black hackney cabs in Manchester should be available to and accessible for disabled people, with working ramps and seat belts. For complaints contact Manchester City Council Licensing Department .

• Travel vouchers for taxis

Trains and train stations

Some local train stations may not be independently accessible, particularly those which have approach routes with steep gradients. Information regarding this matter can be found on the TFGM website .

The National Rail website has information for disabled passengers (National Rail Enquiries) Including basic information on accessibility of approach to stations, scooters on trains, travel assistance, some train stations.

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• Tickets and passes

Add tram and train to your older person's travel pass

If you have a TfGM-issued older person's travel pass , to benefit from unlimited off-peak travel on trams and trains in Greater Manchester you need to pay an annual £10 fee.

This does not affect your entitlement to free, off-peak bus travel across England and, if you only use buses, you can choose not to pay to add tram and train.

The £10 charge does not apply to concessionary passes for disabled people.

How to add tram and train to your pass

You’ll be covered for a full year from the date you pay. After this you should renew when you next need to travel by tram or train.

You can pay online , by taking your concessionary travel pass into an Information and Ticket Office or in your local PayPoint store - look for the 'P' logo.

To buy online, you will need to link your concessionary pass to a Bee Card account .

Once you have paid online, please allow 24 hours for the transaction to complete. After this you will need to touch-in with your concessionary pass at a Metrolink smart reader within 14 days, at any tram stop , and your pass will be updated to show you have paid to add tram and train.

If you need your pass for travelling by train and won’t be able to visit a Metrolink stop first, we suggest you buy from a PayPoint or an Information and Ticket Office.

To pay, take your concessionary pass into:

• your local PayPoint store - look for the 'P' logo

• an Information and Ticket Office and ask to pay to 'add tram and train'
• in store, ask to pay to 'add tram and train'(select a date within the next 7 days)
• hand the retailer your concessionary pass along with £10 payment
• they will complete the transaction and hand back your pass with 'add tram and train' loaded onto it, along with your receipt
• now you are ready to travel off-peak on trams and trains in Greater Manchester

When your concessionary pass expires

If you’ve paid to add tram and train for a year and your concessionary pass expires, or you lose it, and are sent a new one before the end of that year, your tram and train add on will be transferred automatically and ready to use.

If you return your concessionary pass or no longer use it, the £10 charge to add tram and train is not refundable.

How to use your concessionary pass

On trams ( metrolink ).

Touch-in at the start and touch-out at the end of every journey you make, using the yellow smart readers on tram stops.

The smart readers on tram stops now accept contactless cards and devices for travel. Please move your concessionary pass away from your payment cards, when you use a smart reader. For example, if you keep your pass in a wallet or purse, remove it before you touch-in and touch-out. This will make sure you’re not charged on a contactless card you didn’t intend to use.

On trains ( within Greater Manchester )

Have your smart card available for the train guard to check and use it to tap on the reader as you go through a ticket gate at a rail station.

Inspections during a journey

During a ticket check, the official will simply scan your concessionary pass to confirm that it is valid for the journey you’re making and can see if you’ve paid to add tram and train or added another valid ticket.

If you don't have a valid pass or ticket, you risk a penalty or standard fare .

If you lose your concessionary pass

If you lose your pass there is a £10 charge for replacing a lost, stolen or damaged card.

If you’ve paid to add tram and train for a year, and replace your concessionary pass within 12 months, the remainder of the product will be transferred automatically to your replacement card.

How to check the expiry date

• in person at a PayPoint store  or TfGM Travelshop – take in your pass and the agent can check your account for you
• by phone on 0161 244 1000 – have your pass to hand, as the agent will need the unique card number to check your account for you
• if you paid online at getmethere.com – log in to your account , where you can check all your details

Disabled concessionary pass holders

If you have a disabled concessionary pass, you do not need to pay £10 to add tram and train.

Disabled concessionary pass holders continue to get free, off-peak travel on local bus services and on trams and trains in Greater Manchester; and can buy half-price tram (Metrolink) tickets at other times.

Disabled Plus concessionary pass holders continue to get free travel at any time on local buses, trams and trains in Greater Manchester

If you have any queries

• visit a TfGM Travelshop
• complete an online contact form
• call us on 0161 244 1000 (7am to 8pm Monday to Friday and 8am to 8pm at weekends and public holidays).

Guide for staff in PayPoint stores

How to add tram and train to a tfgm pension-age concessionary pass.

You can take payment and add tram and train to a concessionary pass, in the same way as you add other travel tickets to smart cards.

Step 1: Place the concessionary pass on the card reader Step 2: The display will show ‘add tram and train’ as one of the options – select this Step 3: Select the customer’s preferred start date (they can select a date within the next 7 days) Step 4: The display will show that £10 is due - leave the card on the reader while you take payment Step 5: Once the transaction is complete, press OK Step 6: The pass will be updated, and a receipt will be issued for the customer

The receipt shows the date that the £10 payment expires, and it also shows the expiry date of the concessionary pass itself.

Note: The concessionary pass may expire before the annual charge does but any remaining time can be transferred to the customer’s new pass. They will just need to touch-in at a Metrolink smart reader, on any tram stop, and the new pass will be updated.

You can now also buy or collect on a Bee Network bus.

A customer may ask you to check their concessionary pass for the expiry date of their £10 payment.

Step 1: Place the concessionary pass on the card reader Step 2: Select the ‘enquiry’ option at the bottom right of the screen Step 3. On the next screen, press ‘next’ and you get the option to print a receipt Step 4: Print the receipt, which will show the expiry date of the £10 to add tram and train

PayPoint Website or by email at [email protected]

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• Concessionary travel passes

Last updated 19 December 2023

The concessionary travel pass provides free or reduced fares on buses, trains and trams within Greater Manchester and the rest of England.

You can apply for a pass if:

• you qualify for a state pension
• you have a disability
• you're a child at school
• you're aged 16 to 19

Visit the TfGM website to apply for a concessionary travel pass .

If you're an older person

The travel pass provides free off peak travel for 5 years on buses anywhere in England.

For a year's unlimited off peak travel on Metrolink trams and trains within Greater Manchester, you'll need to pay an annual £10 fee.

Visit the TfGM website to find more information about the concessionary travel pass .

If you're disabled

If you're disabled, you may be eligible for:

• a pass that gives you free and low cost travel in Greater Manchester and the rest of England
• travel vouchers for discounted travel in taxis, private hire vehicles and community transport schemes

Visit the TfGM website to find more information about travel for disabled people .

National Concessionary Travel pass

Travel free on buses, trains and trams in Greater Manchester and to some nearby towns during off-peak hours. You can also travel free on buses anywhere in England during off-peak hours.

National Concessionary Plus Travel pass

Travel free by bus, train or tram on any day at any time in Greater Manchester. You also travel free on buses anywhere in England during off-peak hours.

Visit the TfGM website to find more information about the concessionary travel pass if you're disabled .

Travel passes and permits

• Blue Badges
• National railcards

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Go to Manchester City Council website

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Our Pass - Travel Pass for 16-18 year olds

  Our Pass gives 16-18 year olds  free bus travel*  across Greater Manchester

Our Pass opportunities Our Pass is not just a bus travel card – cardholders will have access to lots of opportunities, experiences and benefits.

How to apply You must be a Greater Manchester resident and be aged at least 16 and under 18. Your pass is valid until 31 August after your 18th birthday. Apply online at  ourpass.co.uk  you will need proof of your age and address, a photo and a credit/debit card to pay the £10 administration fee.

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