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safari not loading when on cellular Iphone 12 pro

tried turning on and off cellular data, reset network settings, cleared the cache, turned on/off,

safari will only work on wifi

Posted on Oct 22, 2020 12:34 PM

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• iOS safari not loading Recently on my iPhone and iPad safari will not load any web pages (sometime it does incrediblely slowly) but google and chrome work just fine and are super fast. I know it’s not a network problem because it’s the same thing no matter what Wi-Fi I’m on or if I’m using cellular 605 2
• Safari doesn’t work with cellular data So my safari won’t work without WiFi. I have searched to find answers but none have worked. I have already tried going into settings and turning off my data for 30 seconds and then turning it back on. I have also tried resetting my network, turning my phone on and off. I have double checked to make sure my cellular data is ON for my safari app. My old iPhone had the same problem and it carried over to my new phone. Please help! 332 1

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Oct 22, 2020 1:31 PM in response to Kate327

Kate327 wrote:

Contact your cellular data provider.

Oct 26, 2020 9:30 PM in response to Kate327

I have this same problem but thought i would add some additional information as well. The data connection is working over cellular data but safari is not working. I can use chrome over the cell data connection but not safari. I can only use safari over WiFi.

Oct 26, 2020 9:37 PM in response to Kate327

Actually I just solved my own problem. I went into settings->Cellular and scrolled down a little bit to where it shows a list of applications under ‘Cellular Data’. For some reason Safari was disabled from using cellular data...

I turned the setting to let Safari use cellular data and everything is working now. Thought this might help you as well.

Nov 10, 2020 2:25 PM in response to Kate327

I have this problem also. I purchased a new iPhone 12 for my wife and I get no cellular data. I have spent over 2 hours with AT&T support and had them send down activation codes 3 or 4 times, and none of it worked. Finally I insisted that the support person contact their next level support and this is what they said. I was told that the SIM card in my phone (AT&T) started with 89012 and that that card does not work. I was told that I needed to go to an AT&T store and get a new SIM card that starts with 89027. I am going to get one tomorrow (11/11/2020) and see if that actually corrects the issue. I purchased this phone on 11/3/2020 and am really disappointed that it has the wrong SIM card. This is a known problem at AT&T and this information came from their ICU Support team.

Nov 15, 2020 5:10 AM in response to Kate327

After going to three different AT&T stores looking for the SIM card that starts with 89027 and not one store having one, I finally removed the SIM card and had the last AT&T store (a corporate store) activate the built in e-Sim in the phone. This solved the problem and I now have a fully functioning iPhone 12 that now gets cellular data.

AT&T store 1 didn’t have 5g cards that start with the 89027

AT&T store 2 didn’t have any 5g SIM cards at all (asked if they could activate the onboard e-sim and was told flat out that even if they did activate the e-sim it would not support 5g. Was told that it only supported 4g and LTE.

AT&T store 3 did have 5g SIM cards that start with 89028 but for some reason did not even want to try and gave me a real hassle about wanting it. Finally had them activate the e-sim which solved the problem.

Oct 27, 2020 4:47 AM in response to Timm211

Went to ATT they had changed my data plan. When I used up my data for the month they switched my data to basically dial up speed. I hate ATT and will be switching providers soon. Thanks for the help!

Nov 10, 2020 3:15 PM in response to bret57

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Safari Not Working on Your iPhone? Here’s How to Fix It

Although iPhones and iPads support other apps to reach the Web, Safari remains the most favored and frequently used browser for iOS users. Troubleshooting on Safari can be frustrating, especially if its issues prevent you from searching for a solution online. Here are a few common reasons why Safari may not be working on your iPhone and how to fix the problems.

Turn on Mobile Data for the Safari App

Disable experimental features, change your network settings.

Also read: How to Make Mobile Safari Save Your Passwords on iOS

Test Your Internet Connection

To begin with, ensure that the problem is with Safari and not with your internet connection. For this, open, say, a non-Apple app like Facebook or Chrome, and see whether the website or the feed loads. If it does, then Safari is at fault. Otherwise, your internet connection is at fault. If it’s the former, move on to the next step.

If you’ve been exploring your iPhone’s data-saving features, which let you specify which apps have access to your phone’s mobile data, then there’s a chance that you turned off mobile data for the Safari app. That means Safari will work when you’re connected to Wi-Fi but not to mobile data. (Try running Safari over Wi-Fi to test this.)

If that’s the case, then to turn mobile data back on for Safari, go to “Settings -> Mobile Data,” and then in the “Mobile Data” list, make sure the slider next to Safari is in the green “On” position.

Also read: 20 of the Best Siri Shortcuts for iOS Power Users

You may not know about this, but Safari for the iPhone has a whole load of experimental features that you can disable and enable as you please.

The problem with these, as the name suggests, is that they are indeed experimental and subsequently don’t all work properly. Disabling them one by one can fix Safari if it’s not working and help you discover which exact feature was causing the problem,

On your iPhone, go to “Settings -> Safari -> Advanced -> Experimental Features.”

If you have more than one feature enabled here, disable just one, then check to see if Safari works normally again. If it doesn’t, re-enable that feature (if you want it) and disable the next one. Keep repeating this procedure until Safari starts working again.

Also read: Everything You Need to Know About Using “Shared with You” in iOS 15

Try resetting your Wi-Fi connection and reconnecting to the network.

• Go to “Settings -> Wi-Fi” and turn it off, then turn it back on after a few seconds.

• If you’re using mobile data, go to “Settings -> Mobile Data” and turn “Mobile Data” off and back on after a few seconds.

• If neither option works, go to “Settings -> Wi-Fi,” connect to a different Wi-Fi network, and try loading the web page again.

If the problem persists, try restoring your network settings to their original configuration.

• Go to “Settings -> General -> Transfer or Reset iPhone -> Reset” and choose “Reset Network Settings.”

Also read: How to Fix Contact Names Not Showing, Appearing as Numbers in iOS

Common Problems With Safari And How To Solve Them

By following the fixes we’ve mentioned above, you should be able to revive Safari and make it work normally again. However, there are some specific issues that commonly come up with Safari. Here’s how to solve them.

Problem: Safari Crashed and Won’t Open

If you’ve ever panicked after Safari closed unexpectedly and couldn’t get the app to start, you probably encountered a bug that affects Safari’s search engine suggestions. This issue can cause the app to crash, freeze, or fail to start altogether. Although the bug usually plagues devices running iOS 10, it can affect just about any iPhone or iPad.

How to Fix It: Disable Search Engine Suggestions

Go to “Settings” and choose “Safari” in your list of apps. Here, find “Search Engine Suggestions” and turn it off.

This feature offers suggestions for what you can search for as you type into Safari’s search bar. Disabling it gets rid of the problem for many users.

Problem: Safari Is Gray (and Won’t Open)

Sometimes when you update your iPhone’s iOS to a newer version, you may encounter a bug that turns some apps gray and prevent them from opening.This bug causes Safari to stop working and turns its icon gray when you switch to another app while Safari is running in the background.

How to Fix It: Update Your Software

To solve this problem, update your iPhone to the latest version of iOS. Apple includes important bug fixes in each software update, so it’s important to keep your iPhone or iPad up to date. iOS 11.1 fixed this bug for most users, so be sure to update to 11.1 or greater if you’re running an older version of iOS.

Go to “Settings -> General,” choose “Software Update,” and install the latest update.

Also read: How to Update to iOS 17 Smoothly

Problem: Safari Is Slow

As powerful as your iPhone can be, it can get bogged down with all the extraneous information that it processes. If you notice that Safari takes longer to load pages or graphics, it may be time to do some housekeeping. Try clearing your browser history, website data, and cache to make Safari run more smoothly.

How to Fix It: Clear Your Data

To delete your cookies, cache, and browsing history, go to “Settings -> Safari,” choose “Clear History and Data,” and confirm that you want to go ahead. Safari will remember your AutoFill information if you choose this option.

To keep your browsing history but clear your cache and cookies, first go to “Settings -> Safari -> Advanced.”

There, choose “Website Data -> Remove All Website Data” and tap “Remove Now.” Note that Safari will not remember your AutoFill information if you choose this option.

To remove only a portion of your browsing history, cache, and cookies, start by opening Safari and tapping the Bookmark icon. Here, open your history and tap “Clear.” Now Safari will give you the option to clear your history, cookies, and browsing data from the past hour, the past day, the past 48 hours, or from your entire history. Pick the relevant option.

Problem: Safari Still Isn’t Working

Although it sounds cliche, turning your phone off and back on again can be the solution to any number of Safari-related issues.

How to Fix It: Restart Safari or Reboot Your Phone

If none of the previous fixes help solve your problem, try restarting the app or rebooting your phone.

• Swipe up from the bottom of the screen and press on the screen when your finger is near the center to open the multitasking view, and then swipe up on Safari to close it. This will reset Safari.
• To shut down your phone, press and hold the sleep/wake button until a slider appears. Slide to the right to power off your phone. For iPhone X and above, press and hold the side button and one of the volume buttons until the slider appears. Then slide it to the right to power off your phone.

Also read: How to Block Websites on Chrome, Firefox, Edge, Safari, Android, and iOS

Frequently Asked Questions

How to fix "safari can't find server" on iphone.

The most probable and common reason behind the “Safari can’t find server” error is not with Safari but with your internet connection. Here are a few ways to fix it.

• Reset your wireless router.
• Turn mobile data off and turn it back on again.
• Clear Safari cache and data.
• Restart your iPhone.

How to reset Safari on iPhone?

To reset Safari on your iPhone, open the Settings app and scroll to the Safari settings. There, tap on “Clear History and Website Data” and the bottom of the page and follow up along with the pop-up on your screen to confirm the action. Once it’s complete, all your data and cookies will be wiped clean, and Safari will be as good as new.

Can you reinstall Safari on your iPhone?

Yes, just like any other app, you can uninstall Safari from your iPhone by holding down the Safari icon on the home screen and tapping “Remove app.” Then, visit the App Store, search for Safari, and reinstall it from there. Can’t find the Safari app to delete it? Here’s how to delete hidden apps .

Image credit: Flickr

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Ojash has been writing about tech back since Symbian-based Nokia was the closest thing to a smartphone. He spends most of his time writing, researching, or ranting about Bitcoin. Ojash also contributes to other popular sites like MakeUseOf, SlashGear, and MacBookJournal.

Safari Not Working on iPhone? Here’s How to Fix It

What to know.

• If Safari is not working, be sure to check your cellular and Wi-Fi connection.
• Confirm that you have not set any Screen Time limits for Safari.
• If all else fails, try clearing Safari history and browsing data.

It can be incredibly frustrating when Safari is not working on iPhone. Whether web pages are not loading or you’re getting a “Safari cannot open page” error message, we’re going to go over a few different fixes that should help resolve any issues you are having with your web browser.

Why Is Safari Not Working?

• How to Check Screen Time Settings

How to Clear Safari Browsing Data

There are a few different reasons why Safari is not working on your iPhone, so we'll recommend multiple solutions to help resolve the problem. Let’s get started with how to fix Safari on iPhone.

How to Check Cellular & Wi-Fi Connection

Like any web browser, Safari needs an internet connection to work. For more Safari troubleshooting fixes, like how to fix the Safari cannot open page error, be sure to sign up for our Tip of the Day newsletter. Now, to fix any problems with Safari not working on your iPhone, let’s first check your cellular and Wi-Fi connection:

If these settings are already enabled, but your web browser is still giving you trouble or Safari can't find server, there are other solutions to try.

How to Enable Cellular Data for Safari

One of the iPhone’s many useful features is that you can restrict certain apps from using your cellular data . This is great for those who do not have unlimited data plans. However, that also means that if you disable data for Safari, then the web browser will be unable to load any web pages if you're not connected to Wi-Fi. If Safari is not working on your iPhone, here’s how to check your cellular data settings:

Once you've confirmed that cellular data is enabled for Safari, try opening a web page to see if the issue has been resolved.

Safari Won’t Open on iPhone? Check Screen Time Settings

Screen Time is a handy feature that is designed to help you reduce the amount of time you spend on your phone, including restricting access to a particular app. If you played around with Screen Time settings in the past, you might have accidentally set an App Limit for Safari by accident. If Safari won't open this is one of the first things you should check. Here’s how to check your Screen Time settings when Safari is not working on iPhone:

If you do not see Safari in this list, then you have not set any Screen Time limits for your web browser. If Safari is still not opening on your iPhone, the issue could be elsewhere.

Sometimes clearing out old website history and data can help with issues related to Safari not working. Here’s how to do it:

Note:  Clearing this data will log you out of your online accounts and clear recent websites from your browsing history. While that is not a huge loss for most people, it can be a bit annoying when you get Safari working again, so it is best to use this option as a last resort.

If Safari is not working on your iPhone after clearing your browsing data, try closing the app completely.

Close & Re-open Safari

If Safari is still not working on iPhone, try closing and re-opening the app . Sometimes apps stop functioning correctly so completely closing it can help resolve things. When you close the app and re-open it, this effectively restarts the app.

If Safari cannot open a page, the above fixes should help resolve any underlying issues. However, if you are still having trouble with Safari not working on iPhone, you may need to seek further assistance from Apple Support . Next, find out how to block or allow pop-ups in Safari .

• How do I get the Safari icon back on my iPhone?  Safari is one of the few Apple apps that cannot be removed from your iPhone. However, if it has somehow vanished from your phone, there are a few different ways to get Safari back on iPhone . Our article covers each method in detail, ensuring you can find the app.
• Why won't Safari open on my iPhone?  If Safari won't open at all, the problem could be your Screen Time settings. If you don't have any Screen Time restrictions, you could be experiencing a software bug, in which case, I would recommend reaching out to Apple Support for help.
• How do I reset Safari on my iPhone? You can close and re-open Safari to reset it. However, if that does not work, you can follow the above steps for clearing your browsing data .

Author Details

Rhett Intriago

Rhett Intriago is a Feature Writer at iPhone Life, offering his expertise in all things iPhone, Apple Watch, and AirPods. He enjoys writing on topics related to maintaining privacy in a digital world, as well as iPhone security. He’s been a tech enthusiast all his life, with experiences ranging from jailbreaking his iPhone to building his own gaming PC.

Despite his disdain for the beach, Rhett is based in Florida. In his free time, he enjoys playing the latest games, spoiling his cats, or discovering new places with his wife, Kyla.

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Top 12 Ways to Fix Safari Not Working on iPhone and iPad

Supreeth is passionate about technology and dedicates himself to helping people figure it out. An engineer by education, his understanding of the inner workings of each device is what ensures he provides top-quality assistance, tips, and recommendations. When away from the desk, you will find him traveling, playing FIFA, or hunting for a good movie.

Apple’s ingenious web browser, Safari, was developed in 2003 and received many praises. However, Google responded with Chrome and many migrated to it as Safari had bugs . Although it has improved a lot over years, sometimes the web browser stops working. If you’re facing this issue, here’re twelve fixes for Safari not working on iPhone and iPad.

Following are some of the most common methods that have worked to troubleshoot Safari. We recommend you try every method, except the Reset iPhone option which should be used as a last resort. We have provided detailed steps for each method, but let us start with the basics.

Why Is Safari Not Working On iPhone and iPad

Safari might not work for a lot of reasons, but the most common issue is the app not being able to connect to the internet. This is probably because you are not connected to a good internet connection, or there are a few misconfigurations on your iPhone settings that are preventing Safari from doing so.

Fortunately, there are a few effective methods to fix the issue. As you start reading the next section of this article, you will find a detailed procedure to fix Safari on your device.

How to Fix Safari Not Working on iPhone and iPad

Below are twelve easy methods to fix Safari. Most of these will resolve the issue within a few steps only, and therefore will not consume a lot of time.

We also came across a lot of users across forums suggesting toggling a few features off/on to fix the issue. So, let us take a look at all of these methods in detail. We can start by simply trying to restart the device

1. Restart iPhone or iPad

Simply trying to restart your device will fix most issues, and it can probably fix Safari not working as well. Here’s how you can restart your iPhone or iPad.

Step 1:  First, shut down your device.

• On iPhone X and above : Press and hold the volume down and the side button.
• On iPhone SE 2nd or 3rd gen, 7, and 8 series : Press and hold the side button.
• On iPhone SE 1st gen, 5s, 5c, or 5 : Hold the power button at the top.
• On iPad : Hold the power button at the top.

Step 2:  Now, drag the power slider to turn off the device.

Step 3:  Next, turn on your device by pressing and holding the power button on your iPhone.

If it’s a software issue, restarting the device should fix your Safari not working issue. If it doesn’t, try tweaking a few settings shown in the next few fixes and see if they help.

2. Turn off Safari Suggestions

We’re not entirely sure how this fixes the issue, but a lot of users reported that doing this restored the functionality of their browser. Here’s how you can turn off Safari Search Suggestions on iPhone or iPad.

Step 1: Open the Settings app and open Safari

Step 2: Toggle off ‘Search Engine Suggestions’.

That is how you can disable Search Engine Suggestions. If the issue persists, you need to check if Safari is limited by any Screen Time settings.

3. Edit Your Screen Time Settings

To provide digital well-being controls to the user, Apple has an option to set a limit to the duration of any app being used. If you’ve enabled Screen Time for Safari , it cannot be used once you exhaust the set limit. Here’s how you can remove the limit to ensure Safari works as usual on iPhone.

Step 1: Open the Settings app and select Screen Time.

Step 2: You need to select App Limits.

Step 3: Safari will show up in this list if there is a limit for it. Tap on it, and select Delete Limit.

This ensures that you do not have any limits set on using Safari. You now need to check if there is a network limit set on Safari.

4. Check Cellular Settings for Safari

If you have turned off cellular data access for Safari, and are trying to use Safari on mobile data, it won’t work. Therefore, you need to remove the restrictions. Here’s how you can do it.

Step 1: Open the Settings app and select Cellular.

Step 2: Scroll down to find Safari. Turn on the toggle to give Safari access to cellular connectivity.

If the issue persists, perhaps it is time you now try and clear all browsing data from Safari.

5. Clear Safari History and Data

If you have been using Safari for a long time, it will accumulate a lot of website data. This can slow down Safari and affect the web browsing performance. Hence, it is a good practice to clear browsing history and cache from Safari every fortnight. Here’s how you can do it.

Step 1: Open the Settings app and select Safari.

Step 2: Tap on ‘Clear History and Website Data’ and select ‘Clear History and Data’ to confirm. This will delete your browsing history, stored cache, cookies, and saved passwords.

6. Check Network Connectivity

As mentioned earlier, a major reason why Safari does not work on iPhone and iPad is due to a lack of connectivity. Here’s how you can ensure that you are connected to a good network on your device.

Step 1: Open the Settings app and select Wi-Fi.

Step 2: Now, check if the Wi-Fi network you are connected to has full strength, and does not show errors like ‘Not Connected to Internet’ or ‘Weak Security’.

If you are operating on mobile data, the connection needs to either be on 4G or 5G running on strong signal strength.

Step 2: Ensure the toggle is on for Cellular Data. Also, ensure that the network is connected to 4G/5G and has a good signal strength.

Step 3: If you can’t connect to a 4G or 5G network despite having a plan for the same, tap on ‘Cellular Data Options’.

Step 4: Now, tap on ‘Voice & Data’. Select 4G or 5G as your default network.

7. Turn Off Hide IP Address From Trackers

The ‘Hide IP Address From Trackers’ option ensures that your IP address is not provided to any browser trackers. To know more, you can read our article on trackers on Safari . However, this causes a few issues that might cause Safari to not work on iPhone and iPad.

Here’s how you can disable this feature.

Step 2: Tap on ‘Hide IP Address’.

Step 3: Select Off, if not already.

Another feature on Safari that might cause a few errors are extensions. Here’s you you can disable them to fix Safari not working on iPhone and iPad.

8. Check Safari Extensions

While Safari extensions on iPhone help expand functionality, not all extensions are stable and some might cause issues with your web browsing experience. Here’s how you can turn off an extension.

Note : The extension we are using to show you the steps is just an example. By no means we are stating that this extension is causing issues.

Step 2: Now, tap on Extensions.

Step 3: Now, select the extension, and toggle it off.

This is how you can turn off extensions to ensure they are not the means of any problem. However, sometimes disabled JavaScript can also affect Safari. Let’s understand this in detail in the next section.

9. Enable JavaScript

JavaScript is a crucial element in websites that enables interactive content. If you disable it, you won’t see any images, videos, or other media content on a website. Thus, it can prevent Safari from responding on iPhone. Here’s how you can turn JavaScript on.

Step 2: Scroll down and tap on Advanced.

Step 3: Ensure to turn on the toggle for JavaScript.

That is how you enable JavaScript and ensure all kinds of websites work fine on Safari. If this does not work too, you need to check if your device is connected to a VPN network and if this prevents Safari to operate normally.

10. Disable VPN

VPN is a private network that hides your IP address while browsing the web. However, if you don’t connect to a VPN using a reliable service, you will face low speeds while browsing on Safari. Therefore, you can turn off the VPN connection.

Step 1: Open the Settings app and select General.

Step 2: Tap on ‘VPN & Device Management’ and ensure that the VPN status remains ‘Not Connected’.

If none of the above methods work, you can try some generic methods that help resolve most issues on iPhone and iPad, you can check if there is any software update for your iPhone.

11. Update Your iPhone and iPad

Apple ensures to fix issues faced by a lot of users through a software update. Therefore, it is best to remain on the latest version of iOS. Here’s how you can do the same.

Step 2: Tap on Software Update and select Download and Install. This will download and install the latest iOS update for your iPhone and iPad.

If this does not work either, you can probably try and reset your iPhone or iPad as a last resort.

12. Reset All Settings

Resetting your iPhone has a good probability of fixing any issue, and it goes the same for Safari not working as well. Here’s how you can Reset your iPhone.

Step 2: Tap on Transfer or Reset.

Step 3: Select Reset.

Step 4: Now, you can select Reset Network Settings to restore all original settings related to the network, i.e Wi-Fi settings, cellular Settings, saved passwords, etc.

If that does not work, you can select Reset All Settings. However, this will restore all your iPhone settings to default. This will not erase any of your data.

Step 5: If this does not work too, you can try to completely erase your iPhone and start afresh. You can tap on the ‘Erase All Content and Settings’ option on the reset page.

Now, follow the on-screen instructions to erase and reset your iPhone. However, since it wipes your phone, we suggest you take a full backup of your iPhone and iPad .

This, as mentioned earlier, should only be tried as a last resort as you’ll have to set up your iPhone or iPad as a new device.

Get Safari Working Again With these methods

That is all you need to know about trying to fix Safari not working on iPhone or iPad. We hope you found these methods helpful. Realistically speaking, it will most probably be an issue with your network connectivity, or from the website’s end. We hope your Safari is up and running soon.

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Last updated on 28 March, 2023

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

my safari icon is gone in the settings where it normally is under the facetime icon but mine is gone

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10 Ways to Fix Safari Not Working on an iPhone

Follow these simple troubleshooting steps to fix Safari if it isn’t working properly on your iPhone.

Safari is the native browser for iPhones, iPads, and MacBooks. It comes pre-installed on almost every Apple device, and it's designed to be fast and efficient for them. However, there are times when Safari doesn't work.

When this happens, it usually means there's a setting or software issue. There are even cases where you might not be able to access the internet at all on your iPhone or iPad. Luckily, there are a variety of things you can try to get Safari working again.

1. Restart Your Device

You hear it all the time—turn your device off and on again. While this may sound too simple to work, restarting your iPhone or iPad has been known to clear your usable memory, which can speed up Safari.

If Safari is frozen or just a blank white screen, restarting your iPhone or iPad can also fix these problems. Before you try anything else, just make sure you cover the basics.

If you're new to Safari or Apple devices, you might want to check out our beginner's guide to Safari for iPhone and iPad users .

2. Turn Off Safari Suggestions

Turning off Safari Suggestions is one of the simplest and most common fixes for Safari not loading or crashing on an Apple device. While we aren't sure why this works, many users have reported that turning this off fixes the problem.

To turn off suggestions, head to Settings > Safari > Safari Suggestions and turn this off. You can also turn off Search Engine Suggestions while you're there too, as some users reported this also fixes the issue.

Some users have also said that blocking Safari popups on your iPhone can improve the memory usage of Safari. So, you may also want to give this a try.

If this fixes your issue, then you're all set. If not, try the following steps.

3. Turn On Cellular Data for Safari

If you're frequently connected to Wi-Fi, you may have cellular data off for Safari to save internet data. While helpful, if your Wi-Fi isn't functioning right, connecting to cellular data could fix your issue.

To do this, head to Settings > Cellular > Safari and turn this on. If it was off, this was most likely the cause of your issue. Alternatively, you can turn off Wi-Fi if you're connected and just connect with cellular data. If you can connect this way, that means there's a network issue with your Wi-Fi network.

4. Edit Your Screen Time Settings

If you've ever changed your Screen Time settings or blocked certain websites through Screen Time, try turning these settings off. To block websites, you need to enable Content Restrictions which can inadvertently block websites you still want to use. If you can't load a link from an email or text message, this could also be a sign that content restrictions are on.

To fix this issue, head to Settings > Screen Time > Content & Privacy Restrictions and turn this option off. If it was on, then this was most likely your issue. If it was off already, proceed to the next fix.

5. Clear All Safari's Data

If you frequently use Safari, you might have a lot of data stored within the app, making it fail to load correctly. This is especially true if you're using an iPhone or iPad with a lower storage capacity. If you get low storage notifications, this fix could resolve your issue.

To clear Safari's data, head to Settings > Safari > Clear History and Website Data . This will erase all extra data in the Safari app. Some users report this works, but you'll need to do it often if you can't eliminate storage space elsewhere on your iPhone.

6. Update iOS to the Latest Version

Some users have reported that updating iOS resolves issues with Safari. Whether Safari isn't loading, is crashing, or just isn't connecting to websites, try updating iOS on your iPhone .

Apple does a great job of fixing widespread issues with iOS updates. So, if there is an issue that Apple is aware of, it could get fixed by a subsequent update.

7. Reset Your Network Settings

If you've had issues with your network before, like not getting service or pages timing out, resetting your Network Settings could help.

To reset the Network Settings on your iPhone or iPad, head to Settings > General > Transfer or Reset iPhone (iPad) > Reset > Reset Network Settings . This will reset only your Network Settings and won't erase any other data on your iPhone.

After you finish this, try opening Safari to see if it's working again. If not, proceed to the next fix.

8. Reset to Factory Default Settings

If all else fails, you can try resetting your iPhone to the default settings. This will erase all the data on your iPhone, and you'll have to set it up from scratch. However, this is also a very effective way to resolve all kinds of software problems. To do this, head to Settings > General > Transfer or Reset iPhone (iPad) > Erase All Content and Settings .

After resetting to the default settings, test out the Safari app before you install your usual apps. If Safari is working then but stops working when a certain app is installed, that means the app installed is interfering with Safari.

If Safari isn't working when you have a fresh install, make sure you didn't restore a backup of your iPhone or iPad . If you restored a backup, there could be something interfering with Safari that transferred over. If you reset your device without a backup and Safari still doesn't work, you can try one of the two last troubleshooting steps.

9. Turn On JavaScript

JavaScript is on by default on most iOS devices. However, if you're having issues with Safari, it's likely that JavaScript is off. Sometimes, one might turn JavsScript off as some websites might not support it.

If you've turned JavaScript off or want to check if it's off and turn it back on, head to Settings > Safari > Advanced on your iOS or iPadOS device.

10. Use an Alternative Browser

If the above fixes didn't work, then unfortunately, there might be an iOS bug with Safari, and you'll need to wait for the next update and hope it's patched. Until then, you can try using an alternative browser to access the internet on your device. There are many great browsers available in the App Store that can cater to your needs.

Be sure to check back for iOS updates and see if Apple has addressed the bug. You can also start a new discussion in the Apple Discussions Community to see if anyone else is experiencing the same issue.

Safari Not Working on Your iPhone or iPad? It's Most Likely a Software Issue

Cracked screens and broken buttons are easy to diagnose as we can instantly see what's wrong. But when Safari or other apps on your iPhone stop working, that usually means a software issue is at play.

You can usually fix these issues by updating iOS, changing your settings, or resetting your device. However, if the issue still isn't fixed after trying everything above, you might need to post in the Apple forum about your issue for more help.

How to Solve Safari Not Working on iPhone 15/14/13/12/11/XS/XR/X/8/7

When Safari on your iPhone stops working to load pages or stops responding, do not neglect the iOS system problem, especially after upgrading the latest iOS 17. Use the iOS diagnose tool to scan and fix your iOS system error and downgrade or upgrade iOS freely.

"My Safari server stopped responding on iPhone 6, Why did it happen?"

"My Safari is not loading web pages on iPhone 8 Plus."

"Why my Safari is not working on cellular data?"

Safari, as the built-in browser on iPhone, was used widely by most iPhone users.

While some of you benefit from the quick and simple browser on iPhone, still others also suffer from it a lot, especially after iOS (14/13/12/11) upgrade.

Initial neglect will not solve the problem and you will still struggle with the increasing issues brought by Safari.

It is not difficult to fix the issue.

No matter what are the reasons for Safari failing to work, you could follow the step-by-step guide to fix Safari not working on iPhone 14, 13, 12, 11, XS, XR, X, 8, 7, 6, 5, iPad, etc., running in iOS 17/16/15/14/13.

Part 1. Safari Not Loading Pages? Here Are 2 Solutions

Part 2. safari server stopped/delayed responding here are 2 solutions, part 3. safari not working on cellular data on iphone change network settings, part 4. safari is grayed or not opened update iphone, part 5. safari not working for unknown reasons here are 2 universal fixes.

The most frequent question happened to many users is Safari not loading pages. The problem is caused by a poor network or network error. For solving it, you could follow the 2 solutions as below.

Enable, Change and Reset Network Settings

For network error in Safari not working, you are recommended to change the network settings on your iPhone.

1. Disable and enable network. Go to "Settings" > "WLAN" > Toggle off "WLAN" and turn it on again.

If you are using cellular data on Safari, just Go to "Settings" > "Cellular" > Toggle off "Cellular Data" and turn it on again.

2. Change cellular data to WLAN. Cellular data is unstable and you could change your cellular data to WLAN. Just follow the similar steps above to turn WLAN on and disable Cellular Data.

3. Reset network settings. If neither of the above ways works, just try to reset the network settings on your iPhone . Go to "Settings" > "General" > "Reset" > "Reset Network Settings" and wait for seconds, all the network settings will be reset and you need to input the network info again to use Safari smoothly.

Disable Experimental Features

Experimental features may be strange to many of you, but it does exist in your Safari settings.

Safari on iPhone loads the experimental features in the background, which may affect your Safari loading pages smoothly. So, you just need to disable the unnecessary ones.

On your iPhone, go to "Settings"> "Safari" > "Advanced" > "Experimental Features" to toggle off the features that you do not need, but may cause a page loading failure of Safari.

Another problem that Safari stops responding unexpectedly or responds slowly is also encountered by many of you. The reason for this Safari not working may be the searching engine bug from Safari.

The solutions to the problem are cleaning Safari cache data and disabling search engine suggestions.

Disable Search Engine Suggestions

Safari not working caused by search engine suggestion always happen on iPhone running in iOS 10, but it is hard to say why this problem may recur on iPhone running in iOS 12, 13 or 14.

The solution is very easy and you just need to disable search engine suggestions.

On your iPhone, go to "Settings" > "Safari" > Toggle off "Search Engine Suggestions.

Clear Safari Caches

Another reason for delayed Safari responding is the extraneous cache information, which may bog down the Safari process. What you need to do is to clear Safari cache data on iPhone and iPad .

On iPhone, go to "Settings" > "Safari" > Scroll down your iPhone to tap "Clear History and Website Data".

Then you can run your Safari to see if your non-working Safari becomes normal.

Sometimes, when you are outside where there is no WLAN, you will have to use your cellular data. However, even if you toggle on Cellular data on iPhone, you will find Safari still not working. Why does it happen?

You may forget to allow Safari to use cellular data via settings. It is easy to fix it.

On iPhone, go to "Settings" > "Cellular" > Scroll down to find and tap Safari app under "CELLULAR DATA" > Enable "WLAN & Cellular Data" to be selected.

Then restart Safari to see if it can work again.

If your Safari app is grayed and cannot be opened, it is possible that your old version iOS will not work on an up-to-date Safari.

For solving it, you just need to update your iPhone .

On your iPhone, tap "Settings"> "General"> "Software Update"> "Download and Install" the latest iOS 17/15/14/13.

Generally speaking, Apple will send the users the update reminder for its every iOS update, and you just need to accept it and your iPhone will update automatically.

Do not forget to backup iPhone with iOS Data Backup and Restore before upgrading iPhone for avoiding data loss due to an unexpected upgrade error or failure.

Some unknown reasons may cause Safari not working on iPhone or iPad. For solving it, there are 2 universal fixes.

Restart iPhone

No matter what problems you iPhone is suffering from (Exclude the hardware issues), you could try to restart your iPhone to fix it.

For iPhone SE, 6s Plus, 6s, 6 Plus, 6, 5c, 5s, 5, 4S and 4: Press and hold the Power (Sleep/Wake) button on the top edge or right-side edge.

For iPhone 7, 7 Plus, 8, and 8 Plus: Press and hold the Power (Sleep/Wake) button on the right side until you see the prompt of "slide to power off" appear. Then slide it from left to right to turn off it.

For iPhone 15, 14, 13, 12, 11, X, XS, XS Max, and XR: Press and hold the side button and volume down/up button until you see the prompt of "slide to power off" appear. Then drag the slider to turn off your iPhone.

After you turn off iPhone , just press and hold the side button until you see the Apple logo, then wait for seconds, and your iPhone will restart.

More details of restarting iPhone just click here .

If it still not working to fix Safari, just move the last method.

Fix iPhone System and Downgrade/Update iOS

The last method of fixing not working Safari is using Aiseesoft iOS System Recovery , which is the iOS system repair tool to drag your problematic system to normal, besides, it can also help you:

iOS System Recovery

• Fix iPhone in abnormal situations like disabled, frozen, freezing, black screen, Apple logo, etc.
• Scan iPhone and extract data from password-forgotten iPhone and iPad.
• Upgrade iPhone to the latest iOS version or downgrade iPhone to its supported version.
• Compatible with iPhone 15, 14, 13, 12, 11, XS, XR, X, 8, 7, 6, 5, 4, iPad Pro/Air/mini, etc.

Connect your iPhone to computer with the USB cable. If it is the first time that you connect your iPhone to computer, just unlock your iPhone and tap "Trust" to enable this computer to manage your iPhone.

Here, there are 2 options you could make.

If your iPhone is detected to be normal, then you need to click "Optimize" button to go to the interface of the firmware and iPhone model information.

If your iPhone is detected to be abnormal, you will be directed into the interface of the firmware and iPhone model information directly.

If Safari stops working on your Mac, you can read the post to uninstall Safari on Mac .

You can upgrade or downgrade your iOS to the iOS version which iPhone supports according to the rule of Apple.

In this post, we mainly talk about how to fix Safari not working on iPhone or iPad. Whether your Safari cannot load pages or stops responding, you could fix the problem via the settings. However, once your Safari not-working problem is caused by the unknown reasons, you could try Aiseesoft iOS System Recovery to solve the problem.

Do not hesitate to share this post if it solves your problem.

Also, leave your comments if you have any question.

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If you are having issues with how to back up and restore Safari bookmarks on your iPhone or iPad, learn how to troubleshoot them.

Want completely uninstall iTunes from your computer? Click here and you can clearly know how to totally remove iTunes on Mac and Windows.

This article will show you how to easily uninstall Safari and extensions on a Mac manually or with Terminal in order to free up space on your MacBook Pro.

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Fix Safari cannot open the page iPhone because it is not connected to the internet

in this post, I’ll show you all possible solutions to fix Safari cannot open the page because your iPhone is not connected to the internet iOS 17 or earlier version of 2023. As well as troubleshooting various safari Errors that bother on your iPhone and iPad.

The Network Company provides Cellular data; it is an alternative option to connect Smartphones/ Apple iPhones to the internet world. Please note that the Cellular data is to be chargeable. Smartphone(s) Operating system: Each smartphone has its default web browser for web surfing. But it’s not mandatory to use. Hence, users can download other third-party browsers from the App Store.

IN THIS ARTICLE

At that place where Wi-Fi is not available/not connecting or not easily accessible, and you wanted to surf something on Safari App. Then you should enable mobile/Cellular. If your iPhone shows up, your Safari cannot open the page because your iPhone is not connected to the internet. The below given steps will help you to fix Safari not working with Cellular data in iOS. First of all, verify that the mobile/ Cellular data is enabled on your Apple iPhone or iPad.

Fix Safari not Working with Cellular Data in iOS

It’s turned on even though the Safari webpage panics you, so you should try the following answers.

Steps:- How to turn on Cellular data for Safari on your iPhone or iPad

Step 1: Launch the Settings App on your iPhone > Tap on Mobile Service or Cellular data.

Step 2: Enable Mobile Data > Now Swipe down to Find the Safari and Enable Safari .

Troubleshooting Guide to Fix Safari won’t work on cellular data

Still, it stuck you, don’t worry, guys; the optimal solution is to reset network settings on the iOS device. To Reset Network Settings,

Step 1: Launch the Settings app on your iPhone > Select General Option.

Step 2: Tap on Transfer or Reset iPhone > Select Reset .

Step 3: Choose Reset Network Settings > Enter your iPhone passcode and Try after Reboot once. This Process won’t erase other important settings, Media, Messages, and more.

Now go back to cellular data settings and turn Safari toggle green. after this, open the Safari browser, and it should load the website that you are exploring. if still not working properly, then as a force solution- you will have to restart your Phone .

Note : Your Celluar Plan must be activated, and your card must have enough data to surf with mobile data. so I suggest you also check your cellular data usage and make sure the plan is active.

because of an in-activated plan or expired data, you are unable to browse the internet. in this case, either recharge your cellular data plan or connect your device to wifi and enjoy.

furthermore, contact your carrier service provider. if you have AT&T, T-Mobile, or Verizon Wireless, then go to its website and contact customer care. you can also get the support number in its mobile app if you have downloaded the app already.

How to Enable Cellular Network on Safari

By default, Cellular Data is enabled for all the applications; however, if you can’t use Safari on Cellular Data, then make sure it is turned on for Safari.

Step 1: Launch the Settings App on your iPhone > Tap on Mobile Service.

Step 2: Enable Mobile Data > Swipe down and find Safari to Enable it.

Safari Cannot Open the Page because your iPhone is Not Connected to the Internet iOS 15 or Earlier version

The title explains itself that if you’re not connected to the internet, Safari App won’t work. By all means, if you’re sure that the iPhone is connected to the internet and other applications such as YouTube, Instagram, etc., are working well, but not Safari, then there are few workarounds to try.

Note : If cell data is on for safari even though not work safari without wi-fi then make sure that your plan is activated. contact the nearest carrier store and ask them.

Solution 1: Enable Cellular Data for Safari

This is the most common reason why many users won’t be able to operate Safari on the iPhone. When Cellular Data is disabled for Safari App, and you’re trying to use the Safari App on Cellular Data, it won’t respond. Refer to the above steps and enable Cellular Network for Safari.

Solution 2: Remove All Website Data From Safari

suppose your phone is connected to the internet, and you also tried to check Safari and other apps working with another Wi-Fi network by switching on Wi-Fi to another Wi-Fi. However, if your device safari won’t load anything (pictures, webpage, etc.), then please, I suggest you remove all data and Clear History and Website Data. To do that, Follow my bottom steps and try again to use the Safari browser.

Steps to Remove Safari All Website Data

Step 1: Launch the Settings App on your iPhone > Swipe down to Select Safari.

Step 2: Next again, Swipe Down the screen and Click on Advanced > Select Website Data .

Step 3: In the Next Screen, the Bottom of the screen appears to Remove All Website Data . Select Remove All Website Data > In Last, Click on Remove Now .

Note: – So A pop-up appears that asks you – This will clear data that could be used for tracking but is also used by the website to preserve login information and to speed up browsing.

After this, try re-open the Safari app and re-load by pull-down the safari screen by putting your finger on the middle of the screen.

I hope you found this helpful. by chance, still your device avoids using Safari page won’t load, then Clear History and Website Data. let’s follow the steps,

Steps to Clear Safari History and Website Data

Step 1: Launch the Settings App on your iPhone > Swipe Down to Select Safari .

Step 2: On this page, Scroll the screen to Select Clear History and Website Data > From the Prompted Menu, Tap on Clear History.

Pop-up Screen asks you : Let’s see what happens if your clear safari history and website data – Clearing will remove history, cookies, and other browsing data. history will be clear from the device signed into your iCloud account.

That’s it.

if you guys, given the above two solutions do not work to fix the Error Safari won’t load the page (safari could not open the page because the server stopped responding) or any website, then continue to attempt Enable Block All Cookies, Reset network settings, and Force Reboot Your device.

Steps Enable Safari Block All Cookies

Step 1: Launch the Settings App on your iPhone > Swipe Down to Select Safari .

Step 2: Click on Advanced > Enable the Block All Cookies > From the Prompted Menu, Click on Block All .

A pop-up asks you – let’s read here what happens if you block All Cookies -Are you sure you want to block all cookies? websites may not work if you do this. Existing cookies and website data will also be removed.

it’s Ok. Now try to search any website on Safari, and comment below your reply. in case of doesn’t fix, try the Reset network settings solution to fix Safari issues on the latest iOS 17 and Earlier firmware.

Solution 3: Reset Network Settings

If there’s an issue with Network Settings, it will be eliminated by resetting network settings on the iPhone. Doing this will reset certain settings such as saved Wi-Fi passwords, paired Bluetooth devices, APN, and VPN settings. But none of your personal data, such as photos, videos, etc will be affected.

Steps to Reset Network Settings on iOS 15 and later Version

For iOS 15, follow the steps to reset the network settings that are mentioned above.

Steps to Reset Network Settings on iOS 14 and Earlier Version

Step 2: Select Transfer or Reset iPhone > Tap on Reset .

Step 3: Tap on Reset Network Settings > Enter Your iPhone Passcode to Reset.

Solution 4: Reset All Settings

This action will deal with random changes in settings that have been made unknowingly; it’s hard to revise all the customized settings on the iPhone. Therefore, we’ll reset all settings to restore all the settings to their default. Again it won’t delete any personal data.

Step 1: Launch the Settings App on your iPhone > Tap on General .

Step 2: Select Transfer or Reset iPhone > Tap on Reset .

Step 3: Select Reset All Settings > Enter your iPhone Passcode to Reset .

Safari won’t load anything on Cellular Data, but everything else works on Cellular Data, just not Safari

If that’s the case, then cross-check the Cellular Data for Safari App is enabled or not. You can use YouTube, Facebook, Google App, etc., just not Safari, then it might be possible the Cellular Data for Safari is disabled on iPhone. I’ve mentioned a stepwise guide to enable Cellular Data for Safari; check the above section.

Alternatively, delete the Safari History and Data from your iPhone,

Step 1: Launch the Settings app on your iPhone > Select Safari App .

Step 2: Click on Clear History and Website Data > From the Prompted Menu, Select Clear History.

Still, there is no change and Safari won’t load the website, Reset Network Settings, and Reset All Settings . Again if you don’t know how to reset network settings and reset all settings, check the above section.

iPhone Safari cannot open the page because it cannot establish a secure connection to the server

If you’ve already tried the above solutions to fix the Safari issues, but none of them helped, try these advanced solutions.

Solution 1: Check the Website URL

The incorrect URL won’t open, and Safari will throw random errors. Sometimes people don’t know the correct domain and directly type it on the URL bar, which results in such errors.

To avoid this, search only the website name, and go with the correct result.

Solution 3: Remove Safari History and Data

A corrupt website or cache could affect the entire Safari App; in that case, removing the Safari Website History and Data could be helpful.

Step 1: Launch the Settings app on your iPhone > Tap on Safari App .

Step 2: Select Clear History and Website Data > From the Prompted Menu, Click on Clear History.

Solution 3: Try VPN

Have you tried opening the website after connecting your iPhone to the VPN? Sometimes, website administrators put restrictions and won’t let certain region use their websites. Download the VPN app and try searching the website on Safari.

iPhone Safari cannot open the page because the server cannot be found

Aside from checking the website URL, deleting Safari History and Website Data, and trying VPN, you can also tweak a few more settings in order to fix the iOS Safari that cannot open the page.

If you haven’t done the basics, then I’d strongly recommend you check the above sections for easy tricks, and if they don’t work, continue with the below solutions.

Solution 1: Change DNS Server

Sometimes the DNS servers are responsible for such issues, and to overcome that, you can use Google’s DNS. Here’s how to do it.

Step 1: Launch the Settings App on your iPhone > Tap on Wi-Fi .

Step 2: Tap on the (i) Icon next to the Connected Wi-Fi > Click on Configure DNS.

Step 3: Click on Configure DNS to Select Manual > To add Google DNS, Tap on Add Server and Enter 8.8.8 or 8.8.4.4 .

Solution 2: Force Restart iPhone

Now the only solution left apart from Factory Data Reset is to force reboot the iPhone to rule out the minor bugs and software glitches.

For iPhone 8 or later,

Press and quickly release the Volume Up button > Press and quickly release the Volume Down button > Press and hold the Side button until the Apple logo displays.

For iPhone 7, 7Plus,

Press and hold the Volume Down button and Power button simultaneously until the Apple logo appears.

For iPhone 6S, 6SPlus, or earlier,

Press and hold the Home button and Sleep/Wake button until the Apple logo appears.

Solution 3: Factory Reset the iPhone

Still, if Safari isn’t working, it’s time to factory reset the iPhone. Make sure to back up the iPhone and then reset the iPhone.

Step 1: Launch the Settings app on your iPhone > Tap on General .

Step 2: Swipe Down to Select Transfer or Reset iPhone > Lastly, Tap on Erase All Content and Settings > Follow the on-screen instructions and Click on Continue to Erase the iPhone.

Safari cannot open pages on Mac

Is Safari not loading pages on Mac? Here are a few points to try and troubleshoot the issue.

Solution 1: Check for Errors on Safari

Usually, when the webpage fails to load on Safari, it throws an error message regarding the same. If you see any error message, follow the guides and try to fix it.

Sometimes it’s way easier to deal with such errors if you carefully look at the error message. Or else move to the next solution.

Solution 2: Verify the Website URL

Are you sure the website is live? Have you entered the website URL correctly? Is the same webpage open on other devices but not Mac Safari? Find and answer all these questions to yourself and see if it works.

Solution 3: Connect Mac to VPN

Do you have a VPN? If yes, then connect the Mac to VPN and reload the webpage, or if you’re already trying to open the webpage on VPN, disconnect and see if that works. Many websites won’t open in other regions due to restrictions, but when connected to a VPN, it works smoothly.

Solution 4: Enter /index.html or /index.htm at the end of the website’s URL.

Solution 5: Quit the Safari App and Re-launch it

Restart the Safari App; it might help you this time.

• Launch Safari on your Mac > Click on Safari From the top of the Mac Menu > Select Quit Safari.

Solution 6: Disable Firewall and Antivirus

Firewall and Antivirus settings could block the website if it detects a threat to you. You can disable them and see if it works.

Solution 7: Update Mac

Last but not least, update the macOS to the latest software available for you.

Step 1: Click on the Apple logo From the Top of the Mac Menu > Select the App Store .

Step 2: Choose Updates From the Left sidebar > Click on Updates .

Read More: Tips to save data usage on your Apple Phone or tablet

Give us your feedback and send us what solution became helpful in your case to fix Safari not working with Cellular Data in the latest iOS.

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How to Fix It When Safari Is Not Working on an iPad

Restarts, updates, and checking your network are common fixes

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Fixing Safari issues on iPad can take seconds to fix due to an unknown minor issue, or it can take a lot longer. Here's how to fix it when Safari won't work on an iPad.

Causes of Safari Not Working On iPad 

There are many reasons why Safari may not be working on iPad. Try these troubleshooting tips to figure out what's happened.

• Your iPad is out of date. If your iPad is not up to date, you may find yourself running into trouble loading standard apps including Safari.
• You're offline. If your iPad doesn't have a data connection, Safari won't be able to load any websites, making it look as if Safari is the issue.
• Your iPad has a major problem. If your iPad won't load any apps including Safari, the problem may be deeper than just the one app.

How to Fix Safari Not Working On iPad 

If your iPad won't open Safari or it won't load correctly, it severely limits your ability to browse the internet. Here's how to fix Safari not working on iPad. 

Restart your iPad . Many common issues are solved by restarting or rebooting the device in question. Restart your iPad to hopefully fix Safari.

Check your data connection . If your iPad is a Wi-Fi model, check you're connected to a Wi-Fi network with internet access. If your iPad has a cellular connection, check it has a signal and is working correctly. Tap Settings > Cellular and check the toggle next to Safari is On.

Check Airplane mode . Check if Airplane mode is enabled on your iPad. If it is, you won't be able to browse online.

Check content restrictions . If you have parental controls set up on your iPad, these may stop you from browsing using Safari. Check the settings to confirm this isn't the issue.

Clear your browsing history . If Safari opens but is unresponsive, clear your browsing history to see if that makes it work more effectively. 

Disable Safari suggestions. Safari suggestions can sometimes cause Safari to crash. Try disabling them by tapping Settings > Safari > then toggle off the Safari Suggestions switch.

Update your iPad . If you haven't updated your iPad in a while, you may need the latest version of iPadOS to correct any issues. It's simple to do but set aside a while for the update process to complete.

Reset your iPad . Resetting your iPad to factory settings removes all your personal information but can sometimes solve an underlying issue previous steps haven't solved.

Contact Apple . If none of the above fixes work, you may have a hardware issue with your iPad. If you have remaining warranty or AppleCare+ , the appointment and fix may be free.

The first thing you should check is that you're entering the correct URL. If you're typing it manually, try finding a link. If you're following a link, try typing it by hand. The website may also be down, and you should try again later.

The best way is to delete your Safari data. Go to Settings > Safari > Clear History and Website Data .

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If Safari doesn't open a page or work as expected on your Mac

If Safari doesn't load a webpage, stops responding, quits unexpectedly, or otherwise doesn't work as expected, these solutions might help.

These solutions are for issues that can affect Safari on Mac, including issues such as these:

A webpage is blank, doesn't load all of its content, or otherwise doesn't work as expected.

You can't sign in to a webpage, despite using the correct sign-in information.

A webpage asks you to remove or reset cookies.

Safari slows down, stops responding, or quits unexpectedly.

Reload the page

From the menu bar in Safari, choose View > Reload Page. Or press Command-R.

If Safari doesn't reload the page, quit Safari, then try again. If Safari doesn't quit, you can press Option-Command-Esc to force Safari to quit .

If Safari automatically reopens unwanted pages, quit Safari, then press and hold the Shift key while opening Safari. Learn how to control which windows Safari automatically reopens .

Install software updates and restart

Update macOS , which can include updates for Safari. If your Mac didn't restart automatically, choose Apple menu  > Restart. Some important background updates take effect only after restarting.

Check Safari extensions

If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions .

If you find that an extension is causing the issue, make sure that the extension is up to date.

Test with a private window

A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.

Choose Safari > Settings (or Preferences), then click Privacy.

Click Manage Website Data.

Select the affected website from the list shown.

Click Remove.

Click Done.

Open the website again in a non-private browser window.

Check Safari settings

The webpage might not be compatible with one or more browser settings, which you can turn on or off as needed. From the menu bar in Safari, choose Safari > Settings (or Preferences). Then click Websites, Privacy, or Security to access these settings:

Privacy settings . These settings apply to all websites. For example, a website might require that you allow cross-site tracking, show your IP address, or allow cookies.

Security settings . These settings apply to all websites. For example, a website might require that you enable JavaScript.

Websites settings . These settings can be configured for specific websites. For example, a website might require that you allow pop-up windows, allow downloads, allow access to your camera or microphone, or turn off content blockers.

Check iCloud Private Relay

If you subscribe to iCloud+ and are using its Private Relay feature, try reloading the page without Private Relay: From the menu bar in Safari, choose View > Reload and Show IP Address. This menu item appears only when Private Relay is turned on for your network. Learn more about iCloud Private Relay .

Check VPN or other security software

If you installed VPN or other software that monitors or interacts with your network connections, that software could affect your use of the website or the internet. Learn about network issues related to VPN and other software .

Check network settings

Certain network settings, such as custom proxy settings or custom DNS settings , can affect access to content on the internet. Even if you haven't changed these or other network settings yourself, you might have installed software that changed them for you.

To find out whether the issue is with the network settings on your Mac, try viewing the page from a different web browser or different device on the same network. Or reset your network settings by setting up a new network location on your Mac.

If the issue affects other devices and web browsers on the same network, the issue is probably with the website, and you should contact the website developer for help.

If the issue continues to affect only a particular webpage, contact the website developer for help.

Learn how to block pop-up ads and windows in Safari .

Learn what to do if your iCloud or Safari bookmarks aren't syncing .

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Certain websites load on wifi but not LTE?!?

• Thread starter YoNadz
• Start date Apr 15, 2013
• Sort by reaction score
• iPhone, iPad, and iPod Touch

macrumors regular

• Apr 15, 2013

Been having this problem for a few days. My iphone 5 won't load sites such as ebay, craigs list, ram forum, etc on LTE. I get the "safari cannot open page because server cannot be found" screen. Other sites load perfect, its just a handful that wont. They load fine when on wifi. I am on the AT&T network. A friend in Verizon has no such problems. Anyone else experiencing this?  

Yes I'm having the same problem with AT&T iPhone 5, certain sites load on wifi but not on lte/4g, very annoying, I first noticed it yesterday, possibly a DNS issue? I don't know  

mattopotamus

Macrumors g5.

Are you guys jailbroken? I know when I was jailbroken with an adblocker sites would get blocked.  

Not jail broken, and running the most recent version of iOS. Is there anything I can do to fix this problem?  

macrumors 603

Is DNS problem. Probably the carrier but check your APN.  

SAD*FACED*CLOWN

Macrumors 65816.

AT&T customer here just pointed my browser to http://www.ebay.com on LTE and it loaded with no delay...at first the mobile site but the link for desktop is at the bottom of the page  

Hmmm. Odd. They're all working for me now too. First time in days.  

Applejuiced

Macrumors westmere.

Try a reset network to see if that corrects any dns issues.  

Zmanbaseball2

Macrumors 68040.

mattopotamus said: Are you guys jailbroken? I know when I was jailbroken with an adblocker sites would get blocked. Click to expand...

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6 Tips to Fix iPhone/iPad Safari Not Working on iOS 15/iOS 16

Feb 29, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

Apple users frequently use the Safari browser to connect to the world of the internet. But, after the iOS 15/iOS 16 updates, users worldwide have been facing some issues with it, such as safari not being connected to the internet, random safari crashes , freezes , or Web links not responding.

If you are also struggling with Safari not working on iPhone or Safari not working on iPad issues, you should make sure that the Safari system setting is proper. For that, go to the Cellular option Under Settings > check if the Safari option is checked ON or not, if not, checked it ON to authorize Safari Browser so that you would be able to use it. Further, you should make sure to close all the tabs which are open to avoid data redundancy.

Let us learn 6 Tips on fixing Safari not working on iPhone/iPad after iOS 15/iOS 16 update.

Tip 1: Re-launch Safari App

Tip 2: Restart the device

Tip 3: Update iOS of iPhone/iPad

Tip 4: Clear history, cache, and website data

Tip 5: Disable the Suggestion option of Safari settings

Tip 6: Check for restriction

Sometimes continuous usage of the Safari App causes deadlock or some system issue. So, to resolve it, let’s start with some quick fixes for the app by relaunching the Safari app.

To re-launch the app, you need to double click the home button on your device screen (To open the multitasking screen to view all the running apps)> Then Swipe up the Safari app to close it down > after that wait for a few seconds say 30 to 60 seconds > then re-launch the Safari app. See if this resolves your concern. If not then move on to the next step.

The next tip will be to restart the device, although primary, but very effective process as doing so will refresh the data and apps, and release extra used memory that sometimes causes a delay in the working of an app or system.

To restart your iPhone/iPad you are required to hold the sleep and wake button and press it until the slider appears, Now swipe the slider from left to right till the screen turn off > Wait for a while > then press the sleep and wake button once again to restart your device.

Or you can press and hold the side button and the volume up/down to power off the iPhone 13, or iPhone 12/11/X.

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The third tip is to update your iOS to the latest version in order to avoid any bugs. This helps the device to work smoothly by repairing the device as well as providing protection features. So, you should make sure that your iPhone or iPad is updated.

3.1 How to update iOS software wirelessly?

In order to update the software of iPhone/iPad wirelessly you need to Switch On your internet Wi-Fi connection > Go to Settings> Select General option > Click on Software Update, > Click on download > after that need to Click on install > Enter the Passcode (if any asked) and finally confirm it.

3.2 How to update iOS software with iTunes

In order to update software with iTunes, first of all, install the latest version of iTunes from: https://support.apple.com/en-in/HT201352>Then you need to connect the device (iPhone/iPad) with the computer system > Go to iTunes > select your device from there > Select the ‘Summary’ option > Click on ‘Check for Update’ > Click on ‘Download and Update’ option > Enter the passkey (if any), then confirm it.

To know how to update iOS in detail, please visit: https://drfone.wondershare.com/iphone-tips/how-to-update-iphone-with-without-itunes.html

Clearing your device's cache memory or junk data is a good idea as doing so will make the device run faster and side by side resolve unknown bugs or errors. The steps to clear cache/history are quite simple.

To Clear History and Data, go to Settings > Select the Safari > after that Click on clear history and Website data > Finally click on Clear History and data

B. Clearing browser history and cookies

Open the Safari app > Locate the ‘Bookmark’ button in the Toolbar > Click on the Bookmark icon at top left side > Click on the ‘History’ menu > Click on ‘Clear’, after that (Select the option last hour, last day, 48 hours, or all)

C. Removing all website data

This option will help you delete the website data, however, before that make sure that you will be logged out of any of the websites you are logged in to once you choose to remove all website data. The steps to follow are here under:

Go to Settings > Open the Safari app > Click on Advanced option > Select ‘Website Data’, > Click on Remove all Website data > Then select Remove now, it will ask to Confirm it.

Safari Suggestions is an interactive content designer who suggests content about news, article, app stores, movie, weather forecasts, nearby locations , and much more. Sometimes these suggestions are useful but these might slow down the device's functioning running in the background or make the data redundant. So, how to turn off the Safari Suggestions?

For that you need to go to the Settings > Select the Safari option > Turn off the Safari Suggestions

The restriction is actually the parental control feature, through which you would be able to control and manage your apps or the content of the device. There might be the chances that this restriction feature is on for the Safari app. So, you can turn it off by:

Visiting the Settings app > Select General option> Go to the Restrictions >

> Enter the passkey (if any), Under this toggle off the safari sign until it turns gray/white.

Note: Finally, we would like to share the details of the Apple Support page, for further assistance. If none of the above tips help you out, you need not worry about visiting Apple Support. You can even contact Safari Customer Support at 1-888-738-4333 to talk to anyone about any of your Safari issues.

We are sure that when you go through the article, you will find some really important tips to resolve the issue of Safari not working on iPhone/iPad or Safari not connected to the internet.

In the above article, we have mentioned the tips in a step-by-step manner, you need to follow the steps carefully and in order, and also after each step make sure you check whether the Safari not working issue is resolved or not.

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