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Community Involvement

You can find us participating in fundraisers such as expeditions up Mount Kilimanjaro, hikes through Machu Picchu and 100+ mile bike rides to raise money and awareness to lift young children out of poverty.

See the World

There is so much to see in this big world! UNIGLOBE Travel can help you plan the perfect adventure, or relaxing get away.

Holidays. Simplified.

Go on more holidays. Make more memories. Enjoy Travel.Simplified. Let us take care of the rest.

We are experts in travel.

UNIGLOBE Uniglobe Newells Travel is an innovative partnership created by travel management experts.  Our hands-on local ownership offers customised travel management expertise to businesses and ensures that clients are well served at all times. 

Business Travel

Our local account management team will meet with you to analyse your travel spend and trip patterns to make recommendations on spend management, cost savings and technologies.

Group Travel

Whether you're travelling with friends, family, or colleagues, we can help put all the details together for your group! We make sure everyone's travel needs are met, and everyone is kept in the loop.

Holiday Planning

Your holiday is your time to relax and unwind. Let us handle the details before, during and after to give you a worry-free experience.

Unique Experiences

Let us plan your trip of a lifetime.  We have travel experts that have seen the world and want you to experience it too.

You can expect the best from us.

Customisable service.

Whether your company spends £50,000 a year or £5,000,000 a year on business travel you will receive the same high standards that UNIGLOBE Travel is renowned for. Our local account management team will meet with you to analyse your travel spend and trip patterns to make recommendations on spend management, cost savings and technologies.

Duty of Care

Duty of Care is more than ensuring you arrive at your destination safely. We care about your safety, well-being, and work-life balance. Our advanced tracking, reporting, and booking programs allow us to be aware of your surroundings, so you can focus on your business. 

Global Reach, Local Expertise

We are a member of UNIGLOBE Travel International, which means we have local, hands-on expertise backed by the strength of a global network  We're an organisation of entrepreneurs, ready and able to create solutions others in the corporate world might miss.

Advanced Technologies

We embrace technology to improve our service to you, and we use programs proven to provide superior results. Our reporting and booking tools allow you to have control over your arrangements, or leave the details up to us.

Because we belong to a global organisation, we are able to network with other agencies and suppliers around the world to provide you with the  best practices , even better solutions , and the strongest relationships in the travel business.

See how we work to keep your TRAVEL. SIMPLIFIED.

UNIGLOBE Travel

Whether you're travelling for business or leisure, chasing sun or snow, adventure or relaxation, our expert travel arrangers can help you find exactly what you are looking for.

Travel Management

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Newell's Travel   Reviews

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Reviews 4.3.

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Poor customer service

After booking a surprise trip to New York for my wife for her 40th Birthday. I explained to the representative of Newells travel that I wasn’t a frequent traveller and I certainly hadn’t been to the states before. I also explained that I am not very good with technology and asked them to guide me though the process on which taking my deposit they agreed. I had to keep going into the travel agents to pay bits of the holiday off in the months leading up to the holiday and kept asking if there was any admin I should be taking care of. Even 2 weeks prior to the trip once I had told my wife about it we both went into Newells travel of Truro and asked the representative if we should be doing anything else in relation to flight admin prior to the trip. The representative explained we had our tickets and boarding passes could be viewed on the app. They also explained that check in and immigration could be done in Dublin which was our first connecting flight. On the day of the flight from Dublin to New York we were asked for our Esta or visas. Which of course I hadn’t completed or even heard of up until this point. We frantically tried to apply for them online however we missed our flight from Dublin to New York and had to take a trip at our own expense along with a costly stay over in Dublin the following day, No help was given from Newells Travell, no compensation was offered and we lost 24hrs of our trip of a lifetime and also had to spend half our spending money on the missed flight fee and the extra stay over in Dublin. In the defence of the representative they did send 1 email months prior to flying (which I missed to read) stating about the visas. My point is I asked the representative multiple times if there was any extra admin I should be carrying out and on each occasion they said no. I am so disappointed with the lack of customer service that I really needed and hoped for. This error lead to both my wife and I stood in Dublin watching our plane leave without us and all could have been avoided if the representative had just once said. Don’t forget about your visas! Such a shame.

Date of experience : 08 December 2023

Reply from Newell's Travel

Good morning, We apologise for any oversight regarding the reminder about the need for a Visa for your trip to the USA. Your suggestion to provide clearer references to Visa requirements has been duly noted and will be implemented in our future communications. When you made your booking and completed the necessary forms, we discussed and confirmed the Visa requirement with you. Furthermore, the email quote you received included detailed information in accordance with the US Government’s website, which you acknowledged and proceeded to book. In terms of the assistance provided, our records indicate numerous phone calls between ourselves, you, and the tour operator involved in the flight booking. We are pleased that the issue was eventually resolved and hope you both had a wonderful time in New York. Kind regards, The Newell's Travel Team

excellent service

We have used them on a couple of occasions and on both times they couldn't do enough to help. Excellent customer service and the staff very helpful from start to finish. We will go back again and again if they keep this level of service going. Thankyou Newells of Truro

Date of experience : 10 February 2024

A lovely Silver Wedding Anniversary break

Excellent team of staff at the Tavistock office who spent a lot of time and effort to make sure our ‘Typically Cities’ trip to Budapest for our silver wedding anniversary went well. And well it went including them gaining permission from the airline for me to take my CPAP machine on the plane, showing lots of hotels to make sure we were completely happy, and arranging seamless transfers to make it stress free. Well done Newells

Date of experience : 08 January 2024

Service with a smile

I have used Newell’s, Truro, for nearly twenty five years and have always had superb service. The staff, especially Beverly, are most helpful and welcoming and nothing is too much trouble for them. I have recommended them to several friends.

Date of experience : 18 December 2023

Had another amazing holiday

Had another amazing holiday , booked in Bodmin Newells with Lisa to Iceland 🇮🇸. Fabulous hotel, very central. Easy transfer. We also booked a few trips for when were there, which Jackie from Bodmin branch needed to contact us about when we were away, she helped us sort the issue and kept us informed of what was happening. Much appreciated and made everything stress free. Hopefully won't be long before we book another . .... just need to decide where ....... thank you ✨️

Date of experience : 11 September 2023

Trust in Newells Travel

Just completed a wonderful 10 day trip to Cyprus booked through Newells Travel St’ Austell. I cannot recommend this company or this particular branch highly enough….the holiday of course was fabulous, only enhanced by the security through this travel agent. Yasmin, who dealt with our booking from beginning to end has been amazing - right down getting us checked on to our flights remotely while we were on the train to the airport (this was a Wizz Air problem not Newells) and checking us in to fly back home while we sat by the pool in Cyprus (again a Wizz Air issue)…..fantastic service…. thank you Yasmin……great job Newells St’ Austell.

Date of experience : 30 September 2023

never booked a holiday through a travel…

never booked a holiday through a travel agent before but i must admit julie bullock at newells travel liskeard made a trip one to remember, she went above and beyond to find us the perfect holiday, she was amazing and spent about 2 hours finding the right holiday for us even had a coffee there, i would highly reccoment them, i am looking to book another holiday through them. if your thinking of going away just pop in and see how helpfull and friendly they are.thankyou so much for taking all the stress away.cant wait to see you soon kindest regards sharon and mick

Date of experience : 06 October 2023

Absolutely brilliant!

We cannot speak too highly of the staff at the Newquay branch, Debbie, Laura and Natasha. They are all extremely knowledgeable, helpful, and do everything they can to ensure the best. Laura has been arranging all our travels for the last ten years, always going that extra mile to ensure that we are no affected when there have been problems. Absolutely brilliant service! VP and J C!

Date of experience : 13 June 2023

knowledgeable, efficient and friendly.

We have booked 3 holidays this year and each time the staff have gone that extra mile to find us EXACTLY the right accommodation. Lacey in Truro and Kate and Karen okay, in Helston are knowledgeable, efficient and friendly. Highly recommend Newells Travel for booking your next holiday

Date of experience : 08 July 2023

Stressful Holiday

Just back from a fabulous week in Copenhagen. All booked through the Bodmin Branch with Lisa. She made it so easy from deciding destination, hotels, airports, and booking, to being booked on flights and receiving the tickets. Looking forward to our next visit.

Date of experience : 17 April 2023

Good polite quick service

Good polite quick service Have been helped by all staff over the years at present Katie looks after us and is excellent. Will continue to use this branch when booking our holiday jill and Graham Mellor

Date of experience : 05 July 2023

Clueless. Book with ANYONE but

Had a recent 'experience' at the Falmouth branch. I was looking for flight information to Los Angeles, and went in to the tired, dated shop. Unfortunately, the assistants were engrossed in conversation about Facebook, and when I approached the desk I was greeted with a vacant look and "what?". After 10 painful minutes trying to explain the route I wanted, they had NO idea where I was trying to travel to. I had to tell them on 3 occasions that the airport code was LAX! I had no choice but to walk out and book elsewhere. Obviously there was the standard smirking and comments as soon as I left. Do NOT book with this clueless, unprofessional and badly managed shambles.

Date of experience : 03 September 2020

Although a small company in…

Although a small company in Cornwall,the branch I shall review is in the town of Hayle. For many years we booked our own trips abroad so what changed us from that to using this company?. Simple but at our age very important,service. The staff at this branch always charming,go way beyond their job description. For example last night just prior to closing they called and asked me to drop by,we sorted a problem even though it was after hours, but also found that they had spent considerable time prior investigating that situation. So congratulations Newells Travel of Hayle,we appreciate very much your help and will now give you all our travel plans.

Date of experience : 06 June 2018

Port Of The Sun.....Mallorca

Just returned from everyone's favourite holiday Island of Mallorca and I can't thank the girls at the Tavistock branch enough. Thank you again Ali, Sue, Sharon and Nat. I stayed at the Hotel Eden Nord in Puerto Soller for a week and was treated like royalty. Excellent hotel and staff: the girls in housekeeping; Paolo and Adrian and the staff in the restaurant and the girls at reception, especially Jess. Food great. As much as you can eat and a lovely swimming pool and gym into the bargain! Weather was perfect and the little port itself is having a renaissance. Shiny shops and swanky cafes and restaurants abound now since they opened up the Soller Tunnel in '97. The north of the island is more accessible now compared to the 70s, when I came here first. Then it was not so reachable and quite dangerous if one came up by the mountainous coast road. Now it's easy: hop on the ferrocarril at the Placa Espanya in Palma. A picturesque journey through the mountains will enthrall you (18 euros) or hop on the 204 bus (4 euros) which will take you 40 minutes up to the Port. Enjoy the ensaimadas and the Rosa Blanca (the local beer). I'll be back again at some point. Thank you again girls.

Date of experience : 16 June 2023

We happened to go into the Truro branch…

We happened to go into the Truro branch of Newells when it was quiet (which is unusual) and were greeted with cheerful helpfulness ….we found nothing but good vibes and were pleased to book the Cruise we were interested in with no hassle ….Thankyou crew of Newells Truro ..well done

Date of experience : 02 November 2022

A wonderful company

An absolutely wonderful company to deal with and also to work for. The staff are very friendly and knowledgeable. I couldn't recommend them enough.

Date of experience : 17 January 2022

We found the Bodmin branch very helpful…

We found the Bodmin branch very helpful when we booked a European cruise,we found Lisa especially helpful

Date of experience : 15 March 2023

Perfect in every way. Excellent service and Bev was great as…

Excellent service and Bev was great as always

Date of experience : 06 January 2024

The sales assistant was very helpful…

The sales assistant was very helpful and knowledgeable

Date of experience : 22 April 2023

Great service

Great service found me a great deal to Dubai 5 stars

Date of experience : 15 November 2023

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