transport for wales travel disruption

Cookie Policy

What is journeycheck alerts.

JourneyCheck Alerts is a facility which advises you on whether the trains in which you are personally interested are likely to be disrupted. You can choose a combination of emails and/or SMS text messages to advise you about that part of the train service that is of interest to you. You can specify when you wish to be alerted and receive update messages if the situation changes (for better or worse). Email message alerts confirm whether all is well or whether there are any problems whilst SMS text messages are sent out only when there are problems. The service is free (apart from the cost of one initial phone number confirmation text message).

Transport for Wales announces major disruption to services

Many routes in Wales will be affected and racegoers heading to Cheltenham are being warned to find alternative transport on Thursday

• 11:21, 13 MAR 2023

Keep up to date with the latest stories with our WalesOnline newsletter

We have more newsletters

Train passengers are being warning of major disruption this week because of industrial action and emergency maintenance work causing train shortages. The Transport for Wales advice is to check before you travel.

A reduced timetable is likely throughout the week and racegoers heading to the Cheltenham Races on Thursday are being advised to seek alternative travel. The company has temporarily withdrawn a number of its Class 175 trains to allow additional maintenance checks to be carried out following some recent mechanical issues and reported fires in some trains. Read more about the safety checks here.

It had been hoped that all the trains would be back in service by last Friday, but safety checks are "still ongoing" which means disruption for the rest of the week.

A statement from the company said: "Disruption is likely across the Wales and Borders network, not just on those routes served by the Class 175s, as trains are moved to provide capacity where demand is highest. Customers are asked to check before they travel. This includes first and last trains and any ferry connections to ensure sufficient time is allowed."

Routes affected by the changes are:

• Newport - Crosskeys – service cancelled (no rail replacement).
• Chester-Liverpool – service cancelled (Merseyrail ticket acceptance).
• Conwy Valley Line – service cancelled (rail replacement).
• Wrexham-Bidston Line – service cancelled with rail replacement buses.
• West Wales lines – some services to Pembroke Dock (w/c 13/03) cancelled with rail replacement buses.
• All Milford Haven and Fishguard services cancelled west of Carmarthen - majority of services will have rail replacement buses.
• Cambrian Coast – early morning Barmouth service cancelled, with rail replacement buses.
• Core Valley Lines – reduced service on some routes.

Jan Chaudhry-Van der Velde, chief operations officer at TfW, said: “The safety of our customers and colleagues remains our priority and it is important that all the necessary checks and repairs have been completed on each of our Class 175 trains before being allowed back into service.

"The Class 175s are maintained on our behalf by CAF at their depot in Chester, and while we have this shortage of rolling stock, we are moving trains around the network to try and minimise the impact on the busiest routes. We’re very sorry for any disruption to customers’ journeys while we work to carry out the repairs as quickly as possible.”

As well as a shortage of trains, industrial action is due to be held on Thursday, March 16 and Saturday, March 18, meaning there will be a severely-reduced timetable on many services.

The action by the National Union of Rail, Maritime, and Transport Workers (RMT) has been suspended but there will be strike action at 14 train operating companies, not including Transport for Wales, on those days.

Some services are also likely to be extremely busy as a result of the severely-reduced timetable put in place by other operators. Mr Chaudhry-Van der Velde added: “Strike action at 14 Train Operating Companies will still go ahead as planned. This will include station staff who are responsible for key operational roles such as train dispatch. As a result, we’re not able to provide some services at certain times to stations managed by the affected operators.”

Timetable changes due to industrial action:

• Services between Chester and Liverpool will not run.
• Services will not call at Wilmslow.
• Services calling at Stockport will be set down only towards Manchester and pick up only towards Crewe.
• Before 9.15am and after 9.15pm - services between south Wales and Cheltenham will terminate at Lydney
• Before 7am and after 7pm - services between north Wales and Manchester will terminate at Chester.
• Services on the Marches Line will terminate at Shrewsbury.
• Services to Birmingham International will terminate at Birmingham New Street.

Passengers travelling to Cheltenham Festival on Thursday are advised to seek alternative travel arrangements as services to Cheltenham between 9.15am and 9.15pm will be limited and very busy. Gloucester station will be closed all day.

• Met Office issues weather warning for snow and ice in parts of Wales
• Body found in search for man missing for three years
• 18 female prison officers fired for having flings with prisoners at Welsh jail
• Violence with weapons' reported at Welsh seaside resort
• Met Office issues fresh weather warning amid traffic disruption
• Transport for Wales
• Most Recent

Call us: 0800 464 00 00

We’re continuing to add late notice timetable changes to our ‘Short Notice Service Updates’ disruption page

These timetable changes will also be tagged as a disruption alert to any relevant timetables and journey plans. 

We've made some changes to the Traveline Cymru app to make it look part of the TfW family.

While you might notice small changes to our website and app, we’re continuing to provide the same journey planning and data services.

Take the easy road…

You might think that traveling by car is the easiest way to get around but there’s lots of reasons why travelling by bus is actually the easy road.

Bus Fares Changes - April 2024

Mae gweithredwyr bysiau ar draws Cymru yn gwneud newidiadau i brisiau eu tocynnau fis Ebrill eleni. 

No flight information available at this time

Latest Updates

Traveline Cymru is now part of Transport for Wales

Explore the transport options available in your searched location

Current Disruptions

Short notice service updates: please check for late notice timetable changes from bus operators, bus fares changes – april 2024, transport for wales - planned improvement works and late notice disruptions, great western railway - planned improvement works and late notice disruptions, crosscountry trains - planned improvement works and late notice disruptions, customer notice - disruption, abp newport marathon and 10k – sunday 28 april 2024, principality stadium events – summer 2024, caerphilly food festival – friday 26 – saturday 27 april, download the traveline cymru app.

When accessing your public transport information, please:

See our ‘ Christmas and New Year Travel Information ’ page for an overview of festive travel arrangements from operators  

• Keep an eye on our Twitter page for details of last-minute service cancellations – @TravelineCymru

Customise My Journey

Personalise your experience with us by signing up with your own account. Here, you will be able to save your favourite journeys, view disruptions & much more by customising your journey to your needs. Click here to find out more and sign up , or log in below.

Don't have an account? Sign up

Forgotten your password?

Call us: 0800 464 00 00

Disruptions

Transport for wales.

The train drivers' union ASLEF has announced strike action at 16 Train Operating Companies (not including TfW) between Friday 5 April - Monday 8 April and a ban on overtime from Thursday 4 April to Saturday 6 April and Monday 8 April to Tuesday 9 April.

Transport for Wales (TfW) is not involved in industrial action by members of the train driver’s union ASLEF.

TfW services will be running but other train operators' services across the whole of Wales, England and Scotland will be limited. Some of our services are likely to be extremely busy as a result of the severely-reduced timetable put in place by other operators.

The following dates are affected by this industrial action:

• Friday 5 April (Avanti West Coast, CrossCountry, East Midlands Railway and West Midlands Trains)
• Saturday 6 April (Chiltern, GWR, LNER, Northern and TransPennine Trains)
• Monday 8 April (c2c, Greater Anglia, GTR Great Northern Thameslink, Southeastern, Southern/Gatwick Express, South Western Railway and SWR Island Line)

Please check your entire journey, including services operated by other rail operators as their service level may differ to Transport for Wales.

Unfortunately, we are unable to update the Traveline Cymru Journey Planner, Timetable and Travel Map page to reflect real time information regarding bus and rail services affected by the Industrial Action.

Disruptions are expected on the days prior and after the industrial action. Due to the large-scale disruption on rail and bus, it is possible that road and bus travel will be impacted. Please expect busy services, delays, and cancellations.

• Visit the Transport for Wales website for further information here .
• To check the situation on the roads, please visit  Traffic Wales.
• For information about the situation on the Severn Bridge, visit the  Severn Bridge website.
• Follow us on Twitter  @TravelineCymru  as we tweet and retweet Industrial Action updates.
• If in doubt, please contact your operator directly, contact details  here.

Customise My Journey

Personalise your experience with us by signing up with your own account. Here, you will be able to save your favourite journeys, view disruptions & much more by customising your journey to your needs. Click here to find out more and sign up , or log in below.

Don't have an account? Sign up

Forgotten your password?

May train strikes: How will the next rail drivers’ walk-out affect passengers?

N ational rail strikes by train drivers will enter a third summer with a series of “rolling” walk-outs, one region at a time, during May .

Members of the Aslef union aim to halt thousands of trains on 7, 8 and 9 May 2024 – with commuters who normally go to the office on Tuesday, Wednesday and Thursday among the targets.

The aim is to disrupt services on the 14 rail firms in England that are controlled by the UK government and represented by the Rail Delivery Group (RDG). Rolling strikes cause maximum disruption for minimum loss of pay.

In addition, six days of overtime bans will cause further cancellations from 6 to 11 May. The first day is the early May bank holiday, while the last coincides with Take That performing in Manchester .

The previous national industrial action by train drivers, comprising an overtime ban and rolling regional walk-outs, hit passengers in April .

Industrial action by Aslef train drivers in their dispute over pay and working arrangements began in July 2022. The union is demanding a no-strings pay award, but rail firms – directed by ministers – say any increase is contingent on radical reforms to working practices in order to reduce public subsidies.

During the dispute, hundreds of millions of journeys have been cancelled. Billions of pounds have been lost to the UK economy – particularly hospitality businesses.

Taxpayers are pumping cash into an increasingly decrepit and unreliable railway to the tune of £90 per second on top of the normal subsidy. Over the course of a year, that amounts to £2.8bn in addtional public cash.

The quarrel has become increasingly bitter, with no sign of any progress towards a settlement.

Caught in the middle of a seemingly intractable dispute: the passenger. In a snap social media poll for The Independent that garnered 2,142 responses, one in three passengers say they will permanently travel less after the industrial action finally ends.

For passengers, these are the key questions and answers.

Which rail firms are involved?

Aslef is in dispute with the 14 train operating companies (TOCs) that are contracted by the UK government to provide rail services. They are:

Intercity operators:

CrossCountry

East Midlands Railway

Great Western Railway (GWR)

TransPennine Express

Southeast England commuter operators:

Greater Anglia

GTR (Gatwick Express, Great Northern, Southern, Thameslink)

Southeastern

South Western Railway (including the Island Line on the Isle of Wight)

Operators focusing on the north of England, the Midlands and links from London

Chiltern Railways

Northern Trains

West Midlands Railway (including London Northwestern Railway)

When are the train drivers walking out?

Drivers belonging to the Aslef union will strike in the following pattern:

Tuesday 7 May

C2C, Greater Anglia, Great Northern, Thameslink, Southeastern, Southern, Gatwick Express, South Western Railway. Commuters around London comprise the main target.

Wednesday 8 May

Avanti West Coast , Chiltern, East Midlands Railway, Great Western Railway, West Midlands Railway and CrossCountry. The aim is to cause maximum disruption on key intercity lines as well as Midland commuter services.

Thursday 9 May

LNER , Northern and TransPennine Express. This is aimed at users of the East Coast main line and passengers in the North of England and southern Scotland.

What are the predicted effects at each operator?

The Night Riviera sleeper train from London to Penzance and the Gatwick Express from London to the Sussex airport will be cancelled throughout the industrial action period.

For other operators, these are the probable service patterns – though travellers should check shortly before their planned journeys. Where trains are running, the normal hours of operation are likely to be curtailed.

Disruption is also likely on days before and after strike days. TransPennine Express says: “Plan carefully for any rail journeys as services may start later and finish earlier than usual.”

Greater Anglia will run to and from London Liverpool Street to Stansted airport, Southend, Colchester, Ipswich and Norwich.

Southern will run a shuttle service between London Victoria and Gatwick airport.

Thameslink will run a shuttle service between London St Pancras and Luton (town and airport stations).

Great Northern will run a shuttle service between London King’s Cross and Cambridge.

South Western Railway will run between London Waterloo, Woking and Guildford, with some other suburban services likely.

Southeastern will passengers not to travel, but is likely to run services between London St Pancras and Ashford on the high-speed line; Charing Cross and Orpington; and London Bridge and Dartford.

C2C will cancel all services.

Five train operators – Avanti West Coast, Chiltern, East Midlands Railway, West Midlands Railway and CrossCountry – are likely to cancel all train services.

GWR will run no long-distance trains, but will connect Reading with Oxford and Basingstoke, as well as a link from Bristol to Cardiff and some branch routes in Devon and Cornwall. The company says: “Many parts of the GWR network will have no service at all and trains that are running will only be operating for a limited period during the day.”

Northern and TransPennine Express will cancel all services. LNER will run a skeleton service on core lines between around 7am and 7pm. Its main Edinburgh-Newcastle-York-London line will have at least one train an hour, with some additional trains on the southern part of the network.

What about the overtime ban?

Members are also refusing to work their rest days from Monday 6 to Saturday 11 May, inclusive. As many rail firms depend on drivers working overtime, hundreds – possibly thousands – of trains will be cancelled.

Greater Anglia, Avanti West Coast and West Midlands Railway will run a reduced timetable on each day of the overtime ban.

GWR typically says the overtime ban will cause “some short-notice alterations and cancellations, especially at weekends or late at night”.

But Southeastern says: “We expect to run our full service during this time, except for Tuesday 7 May, which is the strike day on our network.”

Which rail firms are not involved?

Some publicly funded train operators will run normally: ScotRail, Transport for Wales, Transport for London (including the Elizabeth line) and Merseyrail.

“Open-access” operators on the East Coast main line – Grand Central, Hull Trains and Lumo – are unaffected. But many of their services will be crowded on days of industrial action. They duplicate journeys of strike-hit companies, including LNER, TransPennine Express, CrossCountry and Northern.

What is at stake in the dispute?

The train drivers demand a pay rise to reflect high levels of inflation since they last won a pay award; Aslef says some members have not had an increase for five years.

But the government insists that even a modest pay increase is contingent on radical changes to long-standing working arrangements in order to reduce costs – and the huge subsidies the railway is currently receiving from the taxpayer.

Since the pandemic, travel patterns have changed. Ticket revenue is about one-fifth down on pre-Covid levels. As taxpayers will foot the eventual bill for the train drivers’ pay rise, the Treasury as well as the Department for Transport will sign off any deal.

Ministers believe train drivers’ terms and conditions are part of the problem. To keep costs down, they must accept changes to how they work, such as making Sunday part of the working week everywhere.

On 27 April 2023 the Rail Delivery Group offered a pay increase of 4 plus 4 per cent over two years covering the 2022 and 2023 pay awards – subject to a host of changes on terms and conditions, covering a wide range of issues including driver training, Sunday working, sick pay and new technology.

The union say this is completely unacceptable. The train drivers will negotiate on changes, but only after they get a decent no-strings pay offer on top of their current pay.

They believe the money will be found to meet their demands, as it always has been in the past. Aslef has also always “sold” reforms to working arrangements for an extra few per cent on their pay and does intend to change that process.

Meanwhile, the corrosion in confidence among travellers continues, with no rail passenger able to plan journeys more than two weeks ahead – that being the minimum notice the union must give for industrial action.

What do the employers and government say?

A spokesperson for Rail Delivery Group said: “This wholly unnecessary strike action called by the Aslef leadership will sadly disrupt customers and businesses once again, while further damaging the railway at a time when taxpayers are continuing to contribute an extra £54m a week just to keep services running.

“We continue to seek a fair agreement with the Aslef leadership which both rewards our people, gives our customers more reliable services and makes sure the railway isn’t taking more than its fair share from taxpayers.”

A Department for Transport spokesperson said: “Aslef’s leadership are acting like a broken record – calling for strike action time and time again while remaining the only rail union continuing to strike, as well as the only union refusing to put a fair and reasonable pay offer to its members for over a year.

“The transport secretary and rail minister have done their part to facilitate this pay offer- one which would take train drivers’ salaries up to an average of £65,000 which is almost twice the average salary in the UK.

“Aslef bosses should take the lead of the other rail unions, put this offer to their members and stop their campaign of contempt for passengers.”

What does the union say?

The general secretary of Aslef, Mick Whelan, said: “It is now a year since we sat in a room with the train companies – and a year since we rejected the risible offer they made and which they admitted, privately, was designed to be rejected.”

He said that negotiations were last held on 26 April 2024.

“Since then train drivers have voted, again and again, to take action to get a pay rise. That’s why Mark Harper, the Transport Secretary, is being disingenuous when he says that offer should have been put to members. Drivers would not vote to strike if they thought an offer was acceptable. They don’t. And that offer – now a year old – is dead in the water.

“Our pay deals at these companies ran out in 2019. Train drivers at these TOCs have not had an increase in salary for five years. That is completely wrong. The employers – and the government – think we are going to give up and run away. They’re wrong. In the words of Tom Petty, we won’t back down …”

When will the strikes finally be over?

The working assumption is now that it will take a change of government. No prime minister since Margaret Thatcher has demonstrated such contempt for Britain’s railway as Rishi Sunak. On the eve of the COP26 climate summit in Glasgow , he announced the halving of Air Passenger Duty on domestic routes – encouraging travellers to switch from rail to air.

Tearing up years of cross-party agreement, the prime minister scrapped plans for HS2 north of Birmingham and demanded a swift sell-off of protected land to ensure the project could not be resurrected. And Mr Sunak has tolerated 18 months of intermittent strikes by train drivers with no apparent appetite for a settlement.

What does the Labour Party say?

Louise Haigh, Labour’s shadow transport secretary, said: “It is a staggering dereliction of duty that the transport secretary hasn’t got around the table with the unions to try to resolve it since the Christmas before last.

“Labour will take an unashamedly different approach to the Tories, and will work with both sides to reach a deal in the interests of passengers and workers. If the transport secretary took this sensible approach then perhaps we wouldn’t still be having strikes on our railways.”

How much has all the disruption cost?

According to the RDG, industrial action from June 2022 up until mid-January 2024 cost the rail sector around £775m in lost revenue. That does not include the impact of the most recent strikes and overtime bans, which probably add a further £200m to the losses.

UKHospitality estimates the lost business for places to eat, drink and stay amounts to almost £5 billion. Kate Nicholls, the organisation’s chief executive, says: “Ongoing strike action hurts businesses, prevents people from getting to work and significantly erodes confidence in the rail network.”

In addition, there is an unknowable loss of revenue from passengers who have adjusted their lifestyles or found alternative forms of transport; businesses that have stopped making trips and are using online communication instead; and people trimming back on travel because of the lack of certainty.

What about the new minimum service levels law?

Legislation now allows the transport secretary to stipulate minimum service levels (MSLs) on strike days amounting to 40 per cent of the normal service. The government says the Strikes (Minimum Service Levels) Act 2023 aims “to ensure that the public can continue to access services that they rely on, during strike action”.

No train operator is seeking to impose the new law on the train drivers’ union. LNER said it might do so earlier this year, and opened consultations. Aslef immediately called a separate five-day strike on LNER alone. Then the train operator said it would not require drivers to work, and the strike was called off.

The Transport Select Committee has previously warned of potential unintended consequences of the legislation. The Conservative chair, Iain Stewart, said: “There is a risk of MSLs worsening worker-employer relations and that, as a result, MSLs could end up making services less reliable.”

The minimum service level rules do not apply to union bans on non-contractual rest-day working – so there would be no benefit in imposing the law when an overtime ban is in force.

The Independent is the world’s most free-thinking news brand, providing global news, commentary and analysis for the independently-minded. We have grown a huge, global readership of independently minded individuals, who value our trusted voice and commitment to positive change. Our mission, making change happen, has never been as important as it is today.

Train strikes in May 2024: Full list of dates and lines affected

Rail lines are set for disruption in the week following the first May bank holiday as train drivers at 16 rail companies strike on different days.

Thursday 25 April 2024 10:29, UK

Train drivers will stage a fresh wave of strikes and overtime bans in May, causing disruption to the rail network.

The strikes are part of a long-running dispute over pay.

Members of Aslef union at 16 rail companies will walk out on different days from 7 to 9 May.

Additionally, all members will refuse to work any overtime from 6 May to 11 May.

Here is a full list of the services affected by strikes and when.

Rail strike dates

Tuesday 7 May

Strikes will affect c2c, Greater Anglia, GTR Great Northern Thameslink, Southeastern, Southern, Gatwick Express and South Western Railway.

Wednesday 8 May

Strikes will affect Avanti West Coast, Chiltern Railways, CrossCountry, East Midlands Railway, Great Western Railway and West Midlands Trains.

Thursday 9 May

Strikes will affect LNER, Northern Trains and TransPennine Express.

Overtime ban dates

From Monday 6 May to Saturday 11 May union members will not work overtime.

Overtime bans, an action short of a strike, means some services may not be running or may be reduced as drivers refuse to work their rest days.

People are advised to check before they travel, as some areas may have no service.

Keep up with all the latest news from the UK and around the world by following Sky News

How do strikes and overtime bans affect services?

Strikes tend to mean services on lines where members are participating are extremely affected or cancelled entirely, whereas overtime bans often lead to reduced services.

Are there strikes on the Tube too?

There have been regular strikes on London Underground too recently, and while there aren't any planned walkouts for drivers, customer service managers are set to walk out on Friday 26 April in a dispute over terms and conditions.

There will also be an overtime ban for the customer service managers on the following days:

Monday 29 April

Tuesday 30 April

Wednesday 1 May

Tuesday 2 May

Wednesday 3 May

Thursday 4 May

Friday 5 May

The Transport Salaried Staffs' Association (TSSA) says the action by its members is likely to cause Tube stations to close at the last minute, including on the Saturday following the strike (27 April), while TfL has said on its website "some stations may need to close at short notice".

Despite the warning, a TfL spokesperson has said they aren't expecting significant disruption.

This action follows strike action taken by the same workers on 10 April, which the TSSA said had a "real impact" with "many stations shut at short notice".

They say they are "extremely concerned" about TfL's 'Stations Changes' proposals.

"We have made it clear that our union will not accept the continued threats to our members' roles, locations, terms, and conditions to stand unchallenged," a TSSA spokesperson said.

"We will continue to take sustained action until London Underground is prepared to negotiate with us in good faith."

Commenting on the impending strikes, a TfL spokesperson said: "We are disappointed that TSSA is continuing with this strike action following a consultation process.

"While we don't expect this action will cause significant disruption, we urge TSSA to continue to work with us to help find a resolution.

"There are no planned job losses as part of these vital changes which will improve the service we provide to customers at our stations."

How can I stay in the loop?

You can use the National Rail's journey planner to see when trains are running.

Be sure to check it close to when you plan to travel, as it will be updated regularly.

Be the first to get Breaking News

Install the Sky News app for free

Why are the strikes still happening?

Aslef rejected a two-year offer of 4% in 2022 and another 4% this year, saying it is way below inflation, and is linked to changes in terms and conditions.

Aslef said train drivers have not had an increase in salary for five years, since their last pay deals expired in 2019.

The union said after its members voted overwhelmingly in February to continue taking industrial action, it asked the train operating companies to hold talks.

General secretary Mick Whelan said the year-old pay offer of 4% and another 4% was "dead in the water".

Related Topics

• London Underground
• Rail strikes

Sat 27 Apr 2024

2024 newspaper of the year

@ Contact us

Your newsletters

May 2024 strikes: Full list of walkout dates, from trains and Tube to flights

Strikes on the uk's rail network and at heathrow airport are set to disrupt travel in may.

With two bank holidays the month of May is often seen as the perfect time to get away but this year that could be hampered by a series of strikes which will cause travel chaos.

Rail services, the London Underground and Heathrow Airpor t will all be hit by industrial action this month, some of it coinciding with the first May bank holiday.

Train drivers union Aslef, Tube workers who are members of the Transport Salaried Staffs’ Association (TSSA) and around 800 members of the union Unite based at Heathrow are all to stage walkouts or overtime bans during the month.

It means travel disruption will be inevitable for some this month.

When are the train strikes?

Train drivers union Aslef has announced its members will walk out in another series of one-day strikes, coupled with a six-day overtime ban.

This will affect 16 train companies with which the union is still in dispute. over pay for drivers.

Mick Whelan, Aslef’s general secretary, said: “Drivers would not vote to strike if they thought an offer was acceptable.

“They don’t. And that offer – now a year old – is dead in the water.”

A spokesperson for the Rail Delivery Group, which represents rail companies, said: “This wholly unnecessary strike action called by the ASLEF leadership will sadly disrupt customers and businesses once again, while further damaging the railway at a time when taxpayers are continuing to contribute an extra £54 million a week just to keep services running.

“We continue to seek a fair agreement with the ASLEF leadership which both rewards our people, gives our customers more reliable services and makes sure the railway isn’t taking more than its fair share from taxpayers.”

The industrial action will be on:

Tuesday 7 May – affecting c2c, Gatwick Express, Greater Anglia (which includes Stansted Express), Great Northern, Southeastern, Southern, South Western Railway (which includes Island Line) and Thameslink.

Wednesday 8 May – Avanti West Coast, Chiltern Railways, CrossCountry, East Midlands Railway, Great Western Railway, Heathrow Express, London Northwestern Railway and West Midlands Railway.

Thursday 9 May – LNER, Northern and TransPennine Express.

There will also be an overtime ban from Monday 6 May to Saturday 11 May which may alter the timetable of trains that will be running.

Passengers are advised to check before they travel, as the action is likely to lead to delays and cancellations.

When are the Tube strikes?

Members of TSSA rail union working as customer service manager on the London Underground are already going on strike on Friday 26 April .

TSSA Customer Service Managers at London Underground will also take part in an overtime ban from Monday 29 April to Friday 5 May , which will include the May bank holiday.

This overtime ban is expected to lead to station closures at very short notice.

TSSA General Secretary Maryam Eslamdoust said: “We will continue to take sustained action until London Underground is prepared to negotiate with us in good faith.”

Transport for London, which runs London Underground, has said it is “disappointed” by the planned action and has urged TSSA urge TSSA to “continue to work with us to help find a resolution.”

A planned strike by Aslef members on the London Underground for Saturday 4 May has now been called off.

When are the Heathrow Airport strikes?

Heathrow, the UK’s largest airport, is facing major disruption in May with a series of strikes across different departments.

Unite union has said almost 800 members will be taking part in a week of strike action beginning at 12.01am on Tuesday 7 May and ending at 11.50pm on Monday 13 May in a dispute over the outsourcing of jobs.

Jobs in passenger services (assisting travellers to catch connecting flights), trolley operations and campus security (security guards responsible for workers at Heathrow and vehicles being checked entering Heathrow) are expected to be outsourced by 1 June.

Unite general secretary Sharon Graham said: “Heathrow Airport’s actions are deplorable, it is raking in massive profits for the bosses while trying to squeeze every last penny out of its workforce.”

Unite members from passenger services, trolley operations, campus security, firefighters and airside operations will strike from 7 May up to and including 13 May.

In a separate dispute, Unite members at AFS Ltd, an airline refuelling company, are also taking part in industrial action at Heathrow Airport on Saturday 4 May , Sunday 5 May and Monday 6 May (bank holiday) over pay and conditions.

Unite said the action will “inevitably cause widespread disruption across the airport leading to delays and disruption.”

A Heathrow Airport spokesperson said: “We are reorganising our operations to deliver better results for our customers.

“There are no job losses as a result of these changes, and we continue to discuss with Unite the implementation of these changes for the small number of colleagues impacted.

Unite’s threats of potential industrial action are unnecessary, and customers can be reassured that we will keep the airport operating smoothly just like we have in the past.”

Border Force staff, who are members of the PCS union, and responsible for immigration controls and passport checks are due to go on strike for four days between Monday 29 April and Thursday 2 May in the run-up to the bank holiday.

Most Read By Subscribers

Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

UK Edition Change

• UK Politics
• News Videos
• Paris 2024 Olympics
• Rugby Union
• Sport Videos
• John Rentoul
• Mary Dejevsky
• Andrew Grice
• Sean O’Grady
• Photography
• Theatre & Dance
• Culture Videos
• Food & Drink
• Health & Families
• Royal Family
• Electric Vehicles
• Car Insurance deals
• Lifestyle Videos
• UK Hotel Reviews
• News & Advice
• Simon Calder
• Australia & New Zealand
• South America
• C. America & Caribbean
• Middle East
• Politics Explained
• News Analysis
• Today’s Edition
• Home & Garden
• Broadband deals
• Fashion & Beauty
• Travel & Outdoors
• Sports & Fitness
• Sustainable Living
• Climate Videos
• Solar Panels
• Behind The Headlines
• On The Ground
• Decomplicated
• You Ask The Questions
• Binge Watch
• Travel Smart
• Watch on your TV
• Crosswords & Puzzles
• Most Commented
• Newsletters
• Ask Me Anything
• Virtual Events
• Betting Sites
• Online Casinos
• Wine Offers

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged in Please refresh your browser to be logged in

Train drivers across rail companies to stage fresh strikes in May, Aslef announces

The uk has seen almost two years of industrial action on its railways, with hundreds of millions of journeys cancelled, article bookmarked.

Find your bookmarks in your Independent Premium section, under my profile

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts

Get simon calder’s travel email, thanks for signing up to the simon calder’s travel email.

Fresh travel disruption will impact rail passengers in May as train drivers at rail companies across England will stage a new series of strikes in a bitter, long-running dispute.

Members of the Aslef union will walk out on 7–9 May over pay, and ban overtime for six days from 6 May – the early May bank holiday Monday.

Drivers at c2c, Greater Anglia, Great Northern, Thameslink, Southeastern, Southern, Gatwick Express and South Western Railway will strike on 7 May.

On 8 May there will be strikes affecting Avanti West Coast, Chiltern Railways, CrossCountry, East Midlands Railway, Great Western Railway and West Midlands Trains.

Most operators will not run any trains on strike days.

Although the strikes affect train companies in England, cross-border services to Wales and Scotland are likely to see some knock-on effects.

The union said that after its members voted overwhelmingly in February to continue taking industrial action, it asked the train operating companies to hold talks. Aslef said train drivers have not had an increase in salary for five years, since their last pay deals expired in 2019.

General secretary Mick Whelan said: “It is now a year since we sat in a room with the train companies and a year since we rejected the risible offer they made and which they admitted, privately, was designed to be rejected.

“We first balloted for industrial action in June 2022, after three years without a pay rise. It took eight one-day strikes to persuade the train operating companies [Tocs] to come to the table and talk. Our negotiating team met the Rail Delivery Group [RDG] on eight occasions – the last being on Wednesday April 26 last year.

“That was followed by the Tocs’ ‘land grab’ for all our terms and conditions on Thursday April 27 – which was immediately rejected. Since then train drivers have voted, again and again, to take action to get a pay rise.

“That’s why Mark Harper, the transport secretary, is being disingenuous when he says that offer should have been put to members. Drivers would not vote to strike if they thought an offer was acceptable.”

Mr Whelan said the year-old offer of a 4 per cent pay rise followed by a second 4 per cent increase was “dead in the water”.

The Independent has contacted the Department for Transport for comment.

A spokesperson for the RDG, which represents the train operators, said: “This wholly unnecessary strike action called by the Aself leadership will sadly disrupt customers and businesses once again, while further damaging the railway at a time when taxpayers are continuing to contribute an extra £54m a week just to keep services running.

“We continue to seek a fair agreement with the Aslef leadership which both rewards our people, gives our customers more reliable services and makes sure the railway isn’t taking more than its fair share from taxpayers.”

The latest industrial action comes after thousands of trains were halted during a string of rolling strikes in early April .

Before that, an overtime ban and rolling regional walk-outs hit for nine days from 29 January to 6 February .

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Subscribe to Independent Premium to bookmark this article

Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.

New to The Independent?

Or if you would prefer:

Want an ad-free experience?

Hi {{indy.fullName}}

• My Independent Premium
• Account details
• Help centre

Latest News

Transport for Wales advises essential travel only for 18 and 19 July

15 jul 2022.

Transport for Wales (TfW) is advising customers in Wales to only make essential journeys, and customers in the Borders region not to travel on 18 and 19 July due to extreme weather.

Mae Trafnidiaeth Cymru yn cynghori teithio hanfodol yn unig ar gyfer 18 a 19 Gorffennaf

The UK Government has declared a national emergency following the Met Office updating its weather warnings to red – meaning a risk to life – for large parts of England, including the West Midlands and North West England. Wales continues to be covered by an amber warning from Sunday, with temperatures expected to reach the high thirties in some parts of the country.

In light of these forecasts, TfW is now advising customers not to travel in the areas covered by the red weather warning, and to only make essential journeys in areas covered by the amber warning.

Rail services are expected to be significantly disrupted, particularly in the Borders region, where services on routes within the areas covered by the red weather warning will be cancelled. The routes affected by these cancellations include:

- Shrewsbury-Birmingham

- Chester-Liverpool

- Chester-Manchester

- Chester-Crewe

- Crewe-Manchester

- Conwy Valley Line

Services in other parts of the network, including throughout Wales, are also expected to be affected. Temporary Speed Restrictions are likely to be in place across the rail network to reduce the risk posed by overheating rails. This will likely increase journey times and lead to short-notice alterations to services. Extreme temperatures could also lead to other infrastructure and fleet challenges such as track faults and overheating engines.

TfW is working to provide additional capacity on key services to avoid overcrowding, but services are expected to be very busy – particularly to coastal destinations such as the North Wales coast resorts, West Wales and Barry Island, along the Heart of Wales Line due to the Royal Welsh Show, and in South Wales due to university graduations in Cardiff and Swansea – and conditions onboard are likely to be very uncomfortable in the extreme weather.

TfW is strongly advising customers to check before travelling in case of further changes to the timetable or on-the-day disruption. They are also recommending customers do not travel if they feel unwell, and stay hydrated by taking a bottle of water while travelling. Free water refill points are available at Llandudno, Machynlleth and Cardiff Central stations.

Colin Lea, TfW’s Planning and Performance Director, said:

“The extreme weather that we are set to see on 18 and 19 July is likely to pose a risk of serious illness or danger to life, particularly in the West Midlands and North West England where temperatures will be at their highest.

“We strongly advise customers to carefully consider whether their journey is necessary, check before travelling in case of changes to services, and allow more time for any journeys they need to make.”

Tickets dated for travel for Monday 18 and Tuesday 19 July will be valid for travel on Wednesday 20, Thursday 21 and Friday 22 July.

Tickets can be used at any time. However, customers are encouraged to travel as close to their original booked time to help spread loadings.

Customers who choose not to travel will be able to claim a refund. Those who travel and are delayed may be entitled Delay Repay compensation, if delayed by 15 minutes or more.

Share this article

For all media enquiries, please contact [email protected] or call 0330 3211180

Not a Journalist? Please visit our contact page

An official website of the United States government Here's how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .