british airways travel agent waivers

• Remember me remcheck
• Forgotten PIN/Password?
• Register now

Frequently asked questions

How do i benefit from using manage my booking, what can i do through manage my booking, how do i access manage my booking, if my booking contains flights, which are not with british airways, can i still access manage my booking, if i made my booking with a travel agent, can i use manage my booking, are there any restrictions to which bookings i can access with manage my booking, if i make changes to my booking, how do i know that my changes have been stored in my booking, if i make seat and meal requests, are they guaranteed, why can't i request a special meal on my flight, can you tell me about the service where customers are able to print their own boarding pass.

As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by:

• Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight.
• Eliminating the need for you to check your booking details and request booking services by phone.
• Reducing time spent in airport check-in queues.
• Providing travel information relevant to your booking to help you plan and prepare for your travel.

Manage my booking allows you to:

• View details of your travel itinerary.
• View your seat and meal requests.
• Make seat requests from an interactive seating plan.
• Make meal requests from a list of available special dietary meals.
• Provide Advance Passenger Information (e.g. passport and other details).
• Apply for an ESTA if you're travelling to the USA or Puerto Rico.
• Add an Executive Club or partner frequent flyer number to ensure receipt of Tier Points and Avios.
• Email your itinerary to colleagues, friends and family.
• View check-in times and information about Online Check-in and Self-Service Check-in kiosks.
• Check in for your flight online and print your boarding pass before going to the airport.
• Obtain baggage information including allowances or restrictions.
• View city guides and other useful links.
• Access real-time departures and arrivals information.
• Change your flights, upgrade your cabin class and claim refunds.

To access Manage My Booking, you just need your booking reference and last name. Regardless of where you made your reservation, your booking reference can be found on your ticket (in an area called 'PNR code' or 'Locator') or on your e-ticket itinerary receipt. The reference is a series of six characters containing letters and numbers. If you are an Executive Club member and you are logged in to ba.com, you will be able to automatically list your booking references, which contain your Executive Club number. If you are unable to see this reference on any of your documentation, please contact the company from where you purchased your ticket who will have a record of it.

You can access Manage My Booking to view any flights on your booking, provided there is at least one flight with a British Airways flight number. Seat and meal request services, the Advance Passenger Information service, Online Check-in, if available, can only be used on flights with a British Airways flight number.

If you have booked through a travel agent and your booking contains at least one flight with a British Airways flight number, then simply use your travel agent's booking reference to access the Manage My Booking service. There are two key service limitations, which may apply to a travel agent booking: 

• You may not be able to view all of your flights in Manage My Booking. If this is the case, then this is because British Airways does not own the booking and is normally allowed to view it's own flights plus with preceding and succeeding connecting flights (regardless of airline). 
• Changes made through Manage My Booking to British Airways flights will normally not be passed back to your travel agent booking.

You will be unable to access Manage My Booking for any bookings that:

• were made through our Group Bookings team or via a travel agent for a group, which includes any booking for 10 or more passengers
• are for flights that have been flown or cancelled
• include hotels, cars, experiences or transfers booked on iberia.com

Please contact us instead.

You will be notified of any change to your booking by email, where an email address has been provided.

Whilst we will do all we can to satisfy your request, the delivery of seat and meal requests cannot be guaranteed.

Special meal requests cannot be made for travel on any UK Domestic flight. Special meals requests cannot be made on some Euro Traveller flights.

Check where you can request a special meal

If you are travelling on a standby or waitlist ticket you will be unable to request special meals on any route.

Kosher meal requests are not available on all services. Please check here to see where kosher meals are available . Special meal requests are unavailable on all other routes if your flight is due to depart within 24 hours.

Please note: Special meal requests on British Airways flights operated by our partner airlines may differ from above. Flights operated to/from London City airport have complimentary catering.

We apologise for any inconvenience this may cause.

From selected locations, customers using Online Check-in can print their own boarding pass at home or in the office and go straight to the central search security area on arrival. This then saves the customer visiting a Self-Service Check-in kiosk at the airport to collect their boarding pass. The Online boarding pass needs to be printed on plain white A4 or letter paper and includes a unique 2D barcode, which will be scanned by airport security staff and checked off against information already in the system. When travelling from the UK, customers will need to provide photographic ID in the form of a passport, identity card or driving licence, along with their Online boarding pass, before they will be allowed to pass through security. At all other airport locations, the passport/identity card check will be carried out before boarding the aircraft. The technology that is being used, along with the requirement for an approved type of photographic ID, means that customers can be reassured that security is in no way being compromised. Customers with onward flights If the Online boarding pass service is not available from the location that your onward journey or return journey departs, customers will need to collect their boarding passes for their onward/return journeys from a check-in or a Self-Service Check-in kiosk where available.

Do you want to install app?

Add a shortcut to your home screen: Share button at the bottom of the browser. Scroll left (if needed) to find the Add to Home Screen button.

Travel Agent Waiver Codes

Last Updated: April 27, 2024 | 9:15am ET

Get To Know Us

• Our Company
• Partner Airlines
• Travel Agents
• Sponsorships
• Web Accessibility
• Contract of Carriage
• Canada Accessibility Plan
• Tarmac Delay Plan
• Customer Service Plan
• Human Trafficking
• Optional Services and Fees

JetBlue In Action

• JetBlue for Good
• Sustainability
• Diversity, Equity & Inclusion

Stay Connected

• Download the JetBlue mobile app

Canceled flight? How to understand and use a British Airways Future Travel Voucher

If you've canceled upcoming travel booked through British Airways because of coronavirus and its associated travel restrictions, you may have received a credit voucher for the amount you originally spent, which BA calls a Future Travel Voucher. It's important to note that if BA canceled your flight, rather than you doing the canceling, you are legally entitled to a refund rather than a voucher. However, if you did the canceling, you'll likely be given one of these vouchers for future travel.

We've had a number of confused readers contact us about how to both understand what they have received and how to use it.

We spoke to British Airways about this and here are some tips.

Related: Rebooking, voucher or refund? What's your best option for upcoming British Airways flights?

How do I find my Future Travel Voucher?

Vouchers are sent to customers by email only to the address associated with the canceled booking. A different voucher will be issued for each passenger (to the lead email address), so if you are canceling a booking for two passengers you should receive two vouchers.

These vouchers are not displayed in your Executive Club account , so BA has advised us that the only way to find your vouchers is to check your emails. If you're having trouble locating your voucher, try searching 'Future Travel Vouchers'.

This is a frustrating situation, as it means some travelers may forget they even have a voucher if it's buried among hundreds of British Airways promotional emails.

If you have canceled multiple bookings, you will have multiple different vouchers — I already have six. Unfortunately, there's no easy way to collate them. You might want to consider entering the details into a password-protected spreadsheet or shared document for ease of reference.

What information can I find on my Future Travel Voucher?

About the only useful information in the voucher email is the voucher number, which begins with 125, followed by 10 unique digits (i.e. 125-1234567890). The email with your voucher does not show the value of the voucher or the expiration date. It does show the original booking reference number (PNR) that the voucher represents.

Once you're ready to redeem the voucher, you'll have to call BA to do so — which, at this time, is not advisable given long hold times. You'll have 12 months to use the voucher from the date of the first flight in your original booking.

How much is my voucher worth?

British Airways has advised us that the only two ways to determine the value of your Future Travel Voucher are to:

• Look up the value of your original booking it relates to, using the PNR in the voucher email. The voucher value is for the same amount; or
• Call British Airways to ask.

If you are creating a spreadsheet for your voucher details, include the value of each voucher as you calculate it. You cannot look up the value online aside from entering the PNR from the original booking, and the information is also not included in the email with the voucher number.

Related: When is it time to call your airline?

How do I use my voucher?

You can only use your Future Travel Voucher by calling British Airways.

Expect long wait times if you are calling anytime soon, as thousands of other passengers cancel and defer their upcoming travel. You can also use multiple vouchers per new booking if the new booking costs more than the value of the voucher. If your new booking does not use up all the value of the Future Travel Voucher you are using, just to add an extra layer of complexity, you cannot use that voucher for other bookings — a new voucher will be emailed to you for the remaining amount.

What can I use my voucher for?

Your voucher can be used to travel to any destination in the British Airways network including partner airlines, as long as it's a British Airways-marketed route with a BA flight number. It can also be used on a British Airways Holiday.

Related: What are codeshare flights and how do they work?

When does my voucher expire?

Unlike a Companion Voucher that shows up in your Executive Club with a clear expiration date, you have to work out the expiration date of your Future Travel Voucher by looking up your original booking using the PNR in the voucher email. The voucher expires 12 months after the departure date of your original booking. And like with a Companion Voucher you must book and travel before the expiration date.

I would recommend setting calendar reminders for the date that is three months before the expiration date of the voucher, and then another reminder for two months before so you don't forget to book and travel before it expires.

What happens to my canceled award bookings?

In line with British Airways' Book With Confidence policy, award bookings made with Avios can be canceled for no fee, just like cash bookings. If you cancel a redemption booking without paying a cancellation fee you will receive the fees, taxes and surcharges you paid when making the redemption as a Future Travel Voucher, as well as the Avios back into your Executive Club account.

However, you can ordinarily cancel a redemption booking for a $44 per person cancellation fee and receive the fees, taxes and surcharges refunded back onto the card you used to pay for them originally. That has not changed . If you pay the cancellation fee, you can receive a refund back onto your card. If you instead want to avoid paying a cancellation fee you will receive this amount as a Future Travel Voucher.

Bottom line

I appreciate British Airways had to very quickly develop a system to allow thousands — if not millions — of bookings to be canceled as its IT systems and staff are swamped with unprecedented changes to how the airline operates. That being said, the current Future Travel Voucher system as it stands now is incredibly customer unfriendly. Between looking through your inbox for the voucher, having to look up the value of it, remembering the expiration date and having to call the airline to use it, there's a lot of room for error in letting these vouchers go to waste.

If you have been issued more than one voucher, I would recommend creating some sort of spreadsheet document and set calendar reminders to piece together the critical information. That way, you can ensure you get all of the value out of each voucher you're given.

Top Destinations

• Food + Drink

Explore the best of the world. Access insider tips and hotel recommendations from our travel tastemakers

By proceeding, you agree to our Privacy Policy and Terms of Use .

COVID-19 Flight Waivers and Refund Policies by Airline

See recent posts by Ricky Radka

With uncertainty surrounding the novel coronavirus (COVID-19) situation stateside, many U.S.-based carriers are relaxing ticket restrictions to give passengers a little peace of mind when booking flights for future travel. Flexible policies on flight cancellations and change fees have been applied to select tickets, and most airlines have temporarily waived fees on new itineraries. Here are all the major U.S. carriers’ current change and cancellation rules as they relate to travel during the ongoing COVID-19 situation.

All policies have the most up-to-date info as of: March 31, 2020 .

To see if your upcoming travel has been affected click here for a full list of coronavirus flight suspensions by region and airline .

Coronavirus Waiver Policies by Airline:

American Airlines

Delta air lines, united airlines, alaska airlines, hawaiian airlines, sun country.

• International Carriers

Which US Airlines Are Offering Free Ticket Changes Amid Coronavirus (COVID-19) Concerns?

American Airlines has continued to expand on its initial change fee waiver to offer passengers more flexibility. Currently, any ticket (both domestic and international) purchased between March 1 and April 30, 2020 , including restrictive Basic Economy tickets, will be granted a one-time change without incurring the standard $200 change fee.

American has broadened its waiver policy to include all itineraries purchased before March 1 with upcoming departure dates through May 31, 2020. Customers with previously issued tickets may now have their trips rebooked before December 31, 2020, or 12 months from the original ticket date, whichever is earlier.

Newly purchased tickets must include travel between today and January 30, 2021, and rescheduled trips must be completed within a year of the original issue date. Itineraries may be changed online or by calling reservations, but keep in mind that although the change fee is waived, any difference in the fare price will apply.

It remains unclear if AAdvantage awards are excluded from the waiver policy, (they previously were), so reaching out directly to an AA representative is the best course of action regarding tickets booked with miles.

For all domestic and international travel originally scheduled to depart through May 31, 2020 , all change fees are waived, and you can rebook your trip to the same destination for travel departing before May 31, 2020, with no difference in fare applied. Trips rebooked to the same destination for travel departing between June 1 and December 31, 2020, no change fees will be assessed but a difference in fare may apply. 

Delta has put forth a blanket waiver on all tickets (domestic and international) purchased between March 1 and April 15, 2020 , allowing for multiple alterations free of change fees. Tickets purchased during this travel window are permitted changes for up to a year from the date of original purchase.

In all instances, ticket changes can be made online under the My Trips section of Delta.com, a change fee may initially display, but after selecting the new travel dates, it will disappear on the checkout page. Like all other carriers, a fare difference may apply.

Alternatively, if you choose to cancel your trip outright, the value of your ticket may be credited on a future Delta flight up to one year from the original purchase date.

SkyMiles award ticketed during this period are not clearly listed as part of the policy, so reaching out to a Delta representative is the cautious approach. For more information on travel regarding other affected regions, view Delta’s policy here .

Related: COVID-19 Flight Cancellations by Region and Airline

Customers can book confidently knowing that change fees on United flights will be waived for all itineraries purchased between March 3 and April 30, 2020, no matter the fare class. Tickets booked during this period are eligible for a one-time change to a flight of equal or lesser value valid over a period of one year from the original issue date of the ticket. For example, a ticket purchased on March 29, 2020, can be rescheduled through March 29, 2021. If the future flight is less in price, no residual value will be given; however, if the price is higher, customers will be required to pay the difference in cost.

Additionally, United has extended its waiver policy to include all itineraries purchased on or before March 2 with upcoming departure dates from today through May 31, 2020. Customers with previously issued tickets may now have their trips rebooked before December 31, 2020, or 12 months from the original ticket date, whichever is earlier. 

Customers who decide to cancel tickets booked in the listed purchase period can do so with no additional charges. Ticket values will be apples in the form of credit for use on future United flights within 12 months of the ticket’s original issue date.

It has now been reported that United is redepositing award tickets free of charge and taxes being refunded on most award tickets. Contacting United directly and asking them to waive redeposit fees is the best plan of action until exact guidelines are stated on the United site.

Epidemic or not, Southwest has never charged change or cancellation fees . Customers who would like to change a flight itinerary on Southwest will only be liable for any fare difference (customers with travel through April 30, 2020, may now change their tickets without paying a fare difference) . Southwest even offers a credit if the price drops after you have booked.

If you opt to cancel your reservation altogether, Southwest will issue a credit to your “travel fund” for use on a future flight within one year of the date of issue. Customers with funds that have expired or are set to between March 1 and May 31, 2020, will now expire on June 30, 2021.

After issuing the first fee waiver policy among major U.S. airlines, JetBlue has expanded its policy to passengers with existing itineraries with upcoming departures scheduled to commence through May 31, 2020, are now included in JetBlue’s fee waiver program. Flights may be rebooked for travel through October 24, 2020.

Additionally, customers who purchased tickets between now and April 30, 2020, may cancel or change flights free of charge for travel through October 24, 2020. Tickets purchased between March 6 and March 26, 2020, can rebook through September 8, 2020.

Cancellations will be refunded in the form of a credit toward the passengers JetBlue’s Travel Bank, and valid for one-year on future JetBlue travel. Refunds apply to all fares, even JetBlue’s most restrictive Blue Basic fares and also JetBlue Vacation Packages booked with the carrier. Changed tickets will still be subject to the cost of the fare difference, and only one rebooking is permitted.

Flights purchased with TrueBlue points will be redeposited free of charge. However, taxes paid on award tickets will be credited to the customer’s Travel Bank.

Related: 7 Must-Pack Items to Keep You Healthy While Traveling

Alaska Airlines has revamped its initial “peace of mind” policy to include a larger travel window for all tickets purchased between February 27 and April 30, 2020 . Select tickets purchased between those dates may now make a one-time change or cancel through February 28, 2021 .

Customers holding an itinerary with upcoming travel through May 31, 2020, now qualify for Alaska’s no change or cancellation fee policy, regardless of the booking date.

However, the previous separate restrictions still apply to Saver Fares.

Saver Fares purchased before April 30, 2020, for travel through February 28, 2021, are only eligible to cancel and redeposit funds into Alaska’s My Account wallet. Changes not permitted.

All other fares, including non-refundable First Class or Main fares booked before March 31, 2020, are entitled to a one-time date change at no extra cost (a fare difference may apply). Or free cancellation in which the value of the ticket will be deposited into a My Account travel wallet.

Mileage Plan award tickets qualify for Alaska’s updated cancellation policy and will be refunded and redeposited free of charge.

Hawaiian Airlines policy allows for waived change fees for new flights purchased between March 1 and May 31, 2020 . Itineraries purchased during the window are entitled to a one-time date change to a future flight beginning before December 31, 2020. A fare difference will be collected for the price of the new trip, and customers must contact Hawaiian at least 24-hours before departure for waived fees.

Customers with any existing booking made prior to March 9 with upcoming departure dates between today and May 31, 2020, are now included in Hawaiian most updated policy. Guests holding previously issued tickets may now have their trips rebooked for travel commencing no later than December 31, 2020.

Award flights ticketed with HawaiianMiles may be redeposited without any fees. Other location-specific information about fee waivers to Asia, French Polynesia, Australia, and New Zealand can be viewed here .

Related: Strategies to Get a Refund on a Non-Refundable Airfare

In the wake of other low-cost carriers introducing flexible travel policies, Spirit has released a program allowing customers that need to alter their travel plans a one-time free modification. Fare differences will apply, and the best method to make these changes is to call or text Spirit’s Guest Care lines listed below:

• Call (801) 401-2222
• Text: 48763
• Text via WhatsApp to (801) 401-2222 with “Hello”

Customers wishing to cancel their trips altogether have the option to receive a reservation credit for the full value amount of their ticket. Credits are valid for up to 6 months from the issue date.

Flights to select destinations in Latin America and the Caribbean served by Spirit have imposed travel restrictions on incoming passengers. If you have upcoming travel to Aruba, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Panama, Peru, or St. Maarten, view each country’s travel restriction and code to contact Spirit about refunds or changes.

As a standard policy throughout the year , change fees are waived for Frontier passengers as long as they make alterations to their itineraries at least 60 days or more before departure. But amid concerns of the epidemic and travelers wishing to change travel plans on shorter notice, Frontier has implemented increased flexibility to the current policy . Passengers with tickets issued prior to March 10, 2020, with upcoming travel scheduled between today and May 20, 2020 , are granted a one-time change to their itinerary without incurring change or cancel fees.

Customers booking new tickets between today and April 15, 2020 , will also qualify for the one-time waiver to change or cancel free of charge.

On flight changes, travel must be completed before November 9, 2020, and will be subject to a price difference. If the flight is lower in price, no residual value will be returned to the customer. Passengers who prefer to cancel an itinerary will receive the full cost of the ticket to be used toward the purchase of another Frontier flight within 90 days of the cancellation. All changes must be made at least 24-hours before the flight’s scheduled departure time, and the easiest way to make adjustments to tickets is by dialing Frontier directly at (801) 401-9000.

Related: New No Change Fee Policy on Frontier Airlines

COVID-19 situation or not, Sun Country allows customers to change their trip reservation online free of charge as long as the departure date is 60 days out or more. However, due to the current situation, Sun Country will permit passengers with flights scheduled through May 31, 2020 , to change or cancel tickets without fees . Flyers holding itineraries that qualify should call Sun Country directly at (651) 905-2737 between the hours of 6:00 am – 11:00 pm CDT, to make alternative travel plans. Passengers with international travel onboard Sun Country should view this page to view location-specific information about final flight operations and border closings.

There are no set waiver dates listed by Allegiant regarding which tickets may be changed or canceled, just simply that customers are allowed a one-time change without incurring additional fees. Passengers who wish to make changes to existing reservations are asked to call Allegiant’s Customer Care Center (702) 505-8888, email, or reach out via Twitter or Facebook; further instructions can be read here .

Related: The Travel Insurance You Need to Buy and the Kind You May Already Have

Coronavirus waiver policies on international carriers.

• Air New Zealand
• British Airways
• Cathay Pacific
• Copa Airlines
• KLM Royal Dutch Airlines
• LOT Polish Airlines
• Norwegian Air
• Porter Airlines
• Singapore Airlines
• TAP Air Portugal
• Turkish Airlines
• Virgin Atlantic

Those who are traveling in the near future can monitor the spread of Covid-19 in real-time using this map provided by the World Health Organization .

You can find more information on how this virus is transmitted as well as protective measures you can take to stay safe .

Featured image: Shutterstock

All products are independently selected by our writers and editors. If you buy something through our links, Jetsetter may earn an affiliate commission.

This story originally appeared on our sister site airfarewatchdog.com .

Become a Jetsetter.

Use our insider connections to know where to go and what to do.

Thanks for Signing Up!

Related Tags

Explore more.

What Airlines Are Doing to Address Concerns About COVID-19 (Coronavirus)

States That are Restricting Domestic Travelers for 14 Days

REAL ID Deadline Delayed Through 2021 Due to COVID-19

The New Longest Flight in the World, Thanks to COVID-19 Restrictions

Airline Policy Links

Airline Contacts

This is a compilation of links to Airline Travel agent portals where policies and guidelines in relation to COVID-19 are being updated daily. When an airline doesn’t have a dedicated travel agent portal or page on COVID-19 we have provided their main webpage and encourage you to contact them.

• IATA central repository for airline voucher and ticket exchange policies.

• News & Insights
• Sabre.com Resources

• Hosting Awards
• Create new account
• Request new password

Travel Waivers: List of North American and European Airlines Suspending Flights to Israel

Advertiser Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links below. This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers.

The Federal Aviation Administration (FAA) is advising increased caution when flying in Israeli airspace and the North American and European carriers serving Tel Aviv’s Ben Gurion Airport (TLV) are mostly suspending operations after the Hamas attack. Here are the waivers issued by the airlines.

A waiver has been issued for travel to Tel Aviv’s Ben Gurion Airport (TLV).

Terms & Conditions:

• Given the evolving situation in Israel, Air Canada is temporarily cancelling flights to Tel Aviv as of Sun, Oct. 8. We are monitoring this dynamic situation closely and we will adjust these plans as required. We remain in contact with the Canadian government. Air Canada will resume operations to Tel Aviv as soon as the situation stabilizes.
• If you currently have a reservation, Air Canada has implemented a policy that makes it possible for you to make voluntary changes to your itinerary if:You purchased an Air Canada ticket no later than October 6, 2023 for travel between October 7, 2023 and October 14, 2023. Your itinerary includes a flight to, from or via Tel Aviv (TLV).
• If you are scheduled to travel during the affected period, you can retrieve your booking   to change your flight up to two hours before departure, free of charge, to another date between now and October 21, 2023, subject to availability in the cabin you originally purchased on your Air Canada flight. Otherwise, any fare difference will apply.
• If you choose to cancel your flight, you will receive a full refund.
• If you purchased your ticket with Air Canada Vacations , please reach out to them directly.
• And if you require assistance, you can contact us at 1-888-247-2262 (or 1 800 361-5373 if yours is an Aeroplan flight reward).

• Air France is monitoring developments in Israel in real time. In coordination with the French DGAC and the Israeli authorities, Air France is suspending its services to Tel Aviv until further notice. As a result, flights to and from Tel Aviv on Sunday 8 October and Monday 9 October have been cancelled.
• Commercial measures are in place, allowing customers to postpone or cancel their trip free of charge.
• Air France reminds that the safety of its customers and crews is its absolute priority. The airline is constantly monitoring the geopolitical situation in the areas served and overflown by its aircraft in order to ensure the highest level of flight safety.

American Airlines

• Change fees are waived if you are traveling on an American Airlines flight, are booked in any fare class, including Basic Economy, bought your ticket by October 6, 2023, are scheduled to travel October 7 – 21, 2023, can travel October 7 – 28, 2023, don’t change your origin or destination city, and rebook in the same cabin or pay the difference.
• Changes must be booked by October 21, 2023
• Travel must be completed within one year of original ticket date; difference in fare may apply.

Delta Air Lines

• Eligibility only for customers with an Original Ticket Issue Date on or before October 7, 2023. Changes to origins and destinations may result in an increase in fare. Any difference in fare between your original ticket and the new ticket will be collected at the time of booking.
• When rebooked travel occurs on or before October 21, 2023 in the same cabin of service as originally booked, the fare difference will be waived. A fare difference may apply when the waiver is class to class restrictive and the original booking class is not maintained in the rebooked itinerary.
• When rebooked travel occurs after October 21, 2023, a difference in fare may apply.
• If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance.  Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity.
• When rescheduled travel occurs beyond October 21, 2023, the change fee will be waived. However, a difference in fare may apply. Final travel must be completed by end of ticket validity, one year from date of original issue. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable change fee and fare difference will apply for new travel dates. Final travel must be completed by end of ticket validity.

• Due to the evolving situation in Israel, we have paused our flight operations to and from Tel Aviv on the 8th and 9th of October.
• We will be contacting customers who are due to travel to Tel Aviv on these dates, with the email and SMS provided at the time of booking and check in.
• Any easyJet flight -only customers whose flights have been cancelled, will be able to request a voucher for the full value of their flight, a refund or transfer their flights free of charge for future travel.
• If you made your booking through a travel agent, please contact your travel agency for help with your full travel plans. If you need further assistance and your agent is unable to help you, please contact our customer service team. Remember to let your tour operator or travel agent know about any changes you make.
• If you are due to fly to Tel Aviv over the next few days we recommend that you continue to check the status of your flight on our Flight Tracker for real time information before traveling to the airport.

• Because of the security situation in Tel Aviv, we are issuing the following voluntary rebook policy for customers ticketed to fly to/from/via Tel Aviv, Israel (TLV) on Saturday 7 October 2023 up to and including 15 October 2023. These options are only valid if you have a ticket originally issued on or before 07 October 2023.
• If you have booked a flight to, from or via Tel Aviv (TLV) on Saturday 7 October until Sunday 15 October 2023, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 7 October 2023.
• Does your original flight depart on Saturday 7 October until Monday 9 October 2023 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 29 October 2023. You can rebook your flight at the latest on Sunday 29 October 2023. Please see below options and rules: 1. Rebook to a different travel date. If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that: You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket. Your new departure date should be before or on Sunday 29 October 2023. 2. Request a travel voucher. If your flight was cancelled by us or if you cancelled the flight yourself, you can request a travel voucher. Please note that: You can request a travel voucher that will be valid for one year from the date of issue. You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website. You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights. Request a travel voucher. 3. Request a refund. If any of your flights was cancelled or if your flight was delayed for more than 3 hours, you can request a full refund of the ticket and extra options.
• Lufthansa has cancelled all its flights to and from Israel up to and including Monday, October 09, 2023. Decisions on the upcoming flight schedule will be made early next week.

• SWISS has cancelled all its flights to and from Israel up to and including Monday, October 09, 2023. Decisions on the upcoming flight schedule will be made early next week.

United Airlines

• If you’re scheduled to fly to or from one of the airports affected, here are your options: You can reschedule your trip and we’ll waive change fees and fare differences. But, your new flight must be a United flight departing between October 7, 2023 and October 21, 2023. Tickets must be in the same cabin and between the same cities as originally booked.

Virgin Atlantic

• Due to the ongoing situation in Israel, some of our flights to and from Tel Aviv may face delays or cancellations.  The safety and security of our customers and our people always comes first and our flying program to Israel remains under constant review. We would advise anyone booked to travel to check their flight status on the website before traveling to the airport.
• If you were booked on a cancelled service there are a number of options available to you. If you have booked your ticket directly with Virgin Atlantic and would like a refund, please visit  https://virg.in/wEZJ .
• If you have booked directly with Virgin Atlantic and would like to rearrange your travel dates or you are away from home, please visit   https://virg.in/wEZ4 .
• If you booked through a travel agent, please contact your travel provider directly to discuss your options as we are unable to process changes made by a third-party company. If you’re away from home, it’s really important you provide us with your contact details at  https://virg.in/wEZ4   so we can help organise your return trip home. Our team will be reviewing all options available and will be in touch with further details. In these circumstances, it is vital you travel on the next flight made available to you.
• If you are booked on our Tel Aviv services still due to operate & want to amend your flight dates or no longer wish to travel, you will be able to request a refund or rebook for another travel date with no additional fees until Sunday 15 th October.

British Airways, EL AL, and Iberia have restarted flights to Tel Aviv’s Ben Gurion Airport (TLV). Air Europa and some Ryanair flights will resume today.

Anthony’s Take: This has been a sad situation and one that does not seem like it will be resolved quickly. All of the airlines are offering some flexibility. If you have travel plans, check for the latest advisories and policies.

User Generated Content Disclosure: The Bulkhead Seat encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.

Restaurant Review: BLVD (Chicago)

American express unveils limited-time offers for member week.

Anthony Losanno

Anthony is a road warrior with a love of all things travel. He has flown over three million miles, mostly in his favorite bulkhead seat (1B). He'll share the tips and tricks he's learned along the way as well as his thoughts on airlines, hotels, destinations, attractions, restaurants, and ways to get more out of loyalty programs.

Leave a Comment Cancel Reply

Save my name, email, and website in this browser for the next time I comment.

Related Articles

Delta will resume flights between new york and..., woman melts down at lax cursing and demanding..., promo: buy $300 or more in delta gift..., delta air lines flight is forced to return..., brussels airlines and tomorrowland unveil augmented reality livery, dfw passenger shoplifts a wallet before attempting to..., southwest cuts service to four airports; shrinks at..., alaska airlines adds three new southern california routes..., jetblue improves onboard experience with blueprint by jetblue™..., breeze airways adds five new routes and resumes....

• Host Agencies
• Accelerator Course
• Travel Jobs
• Travel Agent Chatter
• Etiquette & Rules
• Privacy Policy

Travel Waivers: Protect Your Travel Agency

There are a lot of things you learn when you’re a travel agent. One of the most common lessons is that having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency. And sadly, that’s a lesson often learned the hard way. No matter how great a travel agent you are, misunderstandings happen. Accidents happen. Things happen. 😬

How will a waiver protect you? Take it from travel attorney Chun T. Wright:

A waiver can help:

• Educate travelers and participants about the risks of travel (and screen out travelers who are not suited to the trip), and
• Protect you and your business from legal claims that range from minor mishaps (e.g. small injuries) to catastrophic events (e.g., death).

With Wright's expertise, we're going to walk you through everything you need to know about travel waivers. And we're even going to give you a free travel waiver you can add to your website that just needs to be customized to your agency. That's right! We've done all the hard work for you. You just need to put in your travel agency name and logo, and it's ready to go!

Having clients sign a travel waiver form is essential to protect yourself, your clients, and your agency

Below is a list of items to consider including in your travel waiver(s). If you already know what you want, use the links below to fast-forward to the types of waiver verbiage you're looking for!

⭐️ HAR ARTICLE HIGHLIGHTS: ⭐️

8 waiver terms & disclaimers to protect your agency, 5 items to consider for your liability waiver.

• Pre-Booking Disclaimers
• 5 Components to Travel Agency Waviers
• [FREE DOWNLOAD] Trip Confirmation Form
• Create A Personalized Online Waive for Your Agency
• Working with a Travel Attorney to Customize Your Waivers & Disclaimers

Below is a list of terms and disclaimers that you could include either in one of your waivers or in your terms and conditions. The best way to figure out what works best for your agency is to consult with a travel attorney . Here's what to consider!

1. Pre-Booking Disclaimers:

Prices and costs can change and your client needs to understand that possibility! A pre-booking disclaimer will help.

2. Waiver to Verify Trips Details are Correct :

This section discusses which trip details your clients need to sign off on (even though you went over your client's itinerary with a fine-tooth comb).

3. Waiver to Verify Client has Documents they Need:

How incredibly sad would it be if your clients sailed into port of a cruise destination only to realize they didn't have the proper visa to disembark? According to Wright, "This waiver will ensure the clients know that it is their responsibility to ensure that they have the proper documents (passports, visas) and vaccinations and that they meet all other entry requirements."

4. Waiver to Verify You Offered Travel Insurance :

It's your client's prerogative if they decline travel insurance, but it's your prerogative to make sure they verify that

• You offered travel insurance in the first place or encouraged them to purchase it, and
• Whether they secured travel insurance or not.

5 . HAR's Free Trip Confirmation Form:

A free client-facing form making sure you've got your bases covered. Copy it over to your site with a click of the mouse!

6 . DIY Waivers:

Here's a list of programs you can use to create free waivers for your agency.

7. Waiver to acknowledge that you charge fees:

If you charge fees, mentioning it in your waiver or disclaimer will save any misunderstandings between you and your client. Wright adds that "If a portion of the trip cost is for your fees, say so. Otherwise, this could complicate refund claims."

8. Liability Waiver that limits your risks

The next one is so important that it necessitates its own section with a legal take from Wright.

Below, Wright breaks down the importance of a liability waiver and what it may include.

1. A list of the representative inherent risks and any special risks of a trip and activities that are included. Risks of travel may include venturing into remote areas with lack of access to medical facilities, having to be quarantined, getting a virus or illness, encountering roads and other infrastructure that may not be to the same standards as the traveler's home country, and so on.

2. A responsibility statement that you are not responsible for the actions/inactions of your suppliers.

3. A release clause in which the participant or travelers expressly releases your business from claims for damages related to the risks of their trip and/or activities. This clause often begins with this or similar language: "I, the traveler RELEASE, DISCHARGE, COVENANT NOT TO SUE AND HOLD HARMLESS Business A and its [list of all who are released]." Be sure to categorically identify all individuals and entities that should be included in the release, e.g., owners, officers, employees, agents, representatives, related entities, independent contracts/sales representatives, volunteers, successors and assigns. "Successors and assigns" are often missing in liability waivers but if you change your business entity or sell your business, a liability release that omits "successors and assigns" may not cover the new entity or successor business. This clause should stand out; use bolded language, larger type and/or a different font to ensure that the traveler/participant's attention is drawn to it.

4. An express voluntary assumption of the risk clause that states that the traveler understands and voluntarily assumes the risks, both known and unknown, associated with the trip or activity.

5. A forum selection, venue, and choice of law provision. This provision sets out where disputes will be brought (your location will typically be preferred), what forum (e.g., state or federal court or arbitration), and what law will govern.

Pre-Booking Disclaimers—Quoted Prices May Change!

We’ll start from the beginning: It’s a best practice to state on your quote that you can’t guarantee your pricing and costs (unless of course, you have locked in rates).

While I can’t think of why (or how) someone would sue you for sending a quote and then having that quote change, I think it's important to mention it to avoid having an angry client. "And while they might not sue you," warns Wright, "they could report you to your local consumer protection agency which will in turn ask you to explain why your actions were not deceptive."

If you’re giving prices over the phone, best practice is to send a follow-up email with the pricing and disclaimer. Set the relationship up for success by making sure you’re all on the same page.

Mention that prices are subject to change in the email body or add something similar to below in your email signature:

**** Please Note: All prices are subject to change and are based on availability. ****

The email signature is especially nice because you won’t ever forget to mention it; it’s already written for you every time! 1

This is a side note, but also worth mentioning. Seller of Travel regulations in certain states dictates in certain situations that the SOT number must be listed on certain items (quotes, marketing materials, etc.). Seller of Travel Laws can be a real doozie, so make sure you read up on Seller of Travel Requirements here .

5 Components to Travel Agency Waivers

You’ve got them booked, congrats! Now is where you need to be extra careful to make sure you’ve given the client all necessary information and to leave a paper trail showing you did so. This is where the rubber hits the road folks. Get your racing gear on!

Once you've made that booking, let's go over the information that needs to be double/triple/quadruple checked to make sure it's accurate and that you've disclosed everything to your client.

1. Correct names/dates/times/flights/car/hotels

Whoops. Stephanie with a ‘y’ when it was an 'ie'. Or you booked them on the wrong dates. These are all things that can cause headaches later on if you haven't stressed to your client the importance of looking over their itinerary to make sure everything looks okay.

In your travel waiver, let clients know they are responsible for looking over their itinerary and making sure everything is correct.

Sample verification reminder from a real travel agency:

Please check the attached information upon receipt and verify all information is correct. [YOUR AGENCY NAME] will not be responsible for omissions or errors if not brought to my attention immediately. Payment must be received by the due date to avoid vendor cancellation.

2. Documentation

It goes beyond checking the itinerary to make sure everything is correct. Visas; passports; taking kids out of the country without both parents; documents for getting married outside the US. Knowing this stuff and communicating it to your client is part of your job as a travel agent.

If you're not exactly sure what your responsibilities are to your clients, you might find it helpful to read this article by travel attorney Mark Pestronk discussing  your duties to clients . Canadian agents may find this article helpful,  TICO regulations  by Pestronk.

Sample documentation waiver from a real travel agency:

"DOCUMENTATION: U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens."

3. Travel insurance was offered

Veterans agents, you know this, but newbies, make sure you offer travel insurance to every. single. client.

At my previous host agency, I worked with agencies that hadn’t offered travel insurance (or didn’t have documentation proving they had) and the unhappy clients were suing the agent to get their money back. Best case scenario, Errors & Omissions (E&O) insurance covers the legal fees to fight the lawsuit.

Worst case scenario? You end up with a very hefty legal bill because you didn't have documentation that you offered travel insurance to your client.

You are the travel expert; that’s your value. Part of being the expert is letting clients know travel insurance exists and the risks involved if they decline insurance.

Sample travel insurance waiver from a real travel agency:

"I assume and understand that there is a risk involved with my travel and my travel activities and/or excursions. I acknowledge that I was informed about my options but I declined the insurance."

Even better yet, email a quote through the insurance company's website so you have an electronic paper trail insurance was offered. Since they usually have an option to send reminder emails, it increases not only your paper trail but also the likelihood they'll purchase insurance.

And here's some words of advice from travel insurance companies that want to protect you against travel insurance licensing problems : When communicating (verbal or written) with clients,  offer/recommend  travel insurance; do not  sell  travel insurance.

Repeat after me: I am a travel expert, not an insurance expert. 

4. Fee DISCLOSUREs

Next up? Fees!

Making sure your clients understand what fees are involved in working with you is key to the client having a positive experience. Whether they're your fees or a supplier's fee, ensure your client understands when those fees kick in and what the amount is.

Cancellation and change fees may vary based on when they cancel and other factors, so listing specific amounts may not be a possibility. But, you should alert the traveler to the possibility of fees for changes or cancellations to the booking.

If it’s a group, you may already have the specific fees in the contract. Even then, it’s important to have a waiver for each booking since the person who signed the contract may not have shared that information with the group.

Sample fee disclosure from a real travel agency:

5. Legal Jargon (AKA: Blanket statement)

Our last component to your travel wavier? This one is the blanket statement.

Sample travel waiver from a real travel agency:

"[YOUR AGENCY] offers retail travel services to customers, which are provided by separate and independent vendors of travel services. [YOUR AGENCY] does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that [YOUR AGENCY] acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other privileges, or services for the clients’ benefit, and on the express condition that [YOUR AGENCY] shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with."

HAR's Free Travel Waiver: Trip Details Confirmation Form

That wasn't so bad was it? :) But we can do even better. Let's whip a travel waiver form for you right now!

The icing on the cupcake is that we've already made a Trip Details Confirmation Form for you! It makes it easy for clients to verify crucial details of their upcoming trip and goes over all the travel waiver points we just discussed.

• Travelers' legal names spelt correctly? ✔️
• Dates of travel and departure/arrival city correct? ✔️
• Passport good for 6 months after they return home? ✔️
• Travel insurance was offered? ✔️
• Disclosed to clients visa/vaccination requirements? ✔️
• Made sure your clients have read and signed that they understood all of this? ✔️

You can brand our trip confirmation details form to your agency and share it with your clients in a jiffy! The form includes a signature field for your clients to verify that all the above information is accurate so you can have it on file! Check it out, below!

There's more where that came from, too. We have a few other Free Travel Agent Forms  and a couple of tutorials about customizing them to reflect your unique brand!

Where to Create Your Online Travel Waiver Form

Okay, I hope this isn't the case anymore, but if you are sending out paper travel waiver forms for your clients to sign, let's stop that. Having clients sign paper forms is sooooooo 2012. ;)

Our free travel waiver form from the previous section shows you how handy and professional an online waiver can be. But . . . if you're more of a DIY-er and want to build your travel waiver from the ground up, no problem! (But ours is pretty darn good so make sure to check it out.)

Here's our recommendation for online form creators:

• Jotform - My personal fav and the one we use at Host Agency Reviews. It's the one I highly recommend because it is a zillion times more powerful than any other form builder out there. And it does everything you'll need (including getting client signatures)... for free!
• Cost: Free Plan (downside? Very little. The free plan comes with everything the paid plans offer as well as unlimited fields. It even includes e-signatures and payment integrations for clients!) The next plan up is the Bronze Plan: $24/month (annual plan). We used JotForm to create all of our form templates for our Free Travel Agent Forms article.
• Wufoo - Another option out there. I did use Wufoo but changed over to JotForm because of its features and lower price point. As of July 2020, Wufoo doesn't have an electronic signature option without you having to use a third party.
• Cost: Free (downside? No e-signature option so it's not an option for forms where you need the client's signature). Ad Hoc Plan: $14.95/mo ($129/yr) gives you more forms and fields, but still no e-signature.

We have used Cognito Forms in the past (before we discovered Jotform), but had a pretty terrible experience with their customer service and no longer recommend them.

If you know of any other options or have thoughts on the above, I'd love to hear them in the comments below!

Working with a Travel Attorney to Customize Waivers and Disclaimers for Your Agency

Now, we spoke with multiple travel agencies on how they protect themselves with travel waivers. There is A TON of value in the cumulative knowledge from agencies that have already ‘been there, done that.’ In the end, though, they're travel advisors and not travel attorneys.

The needs of an adventure-focused travel advisor will not be the same as those who focus on student group travel. Who can help you finetune your travel waivers and disclaimers? A travel attorney. So just to be safe, I’d recommend getting a travel attorney to look at your final waiver .

According to Wright "Travel attorneys will customize the waiver to your locale, ensure that it is complete, and advise you on issues that are important that you may not have thought about (e.g., “forum selection,” “venue, and “choice of law”). An experienced travel attorney will be an invaluable part of your advisory team. They can help you avoid issues and respond to any problems that do come up."

The Icing on the Cake: 40+ Travel Checklist and Tips

Julie, the owner of an agency specializing in Europe, shared the amazing "Overseas Travel Checklist and Tips" form she sends to clients. It’s an amazing source of information and exactly how you can show your value as a travel agent, by giving them a little extra.

The best part? You create it one time and clients continue to be thankful for the extra resources you're providing to them for all eternity! Win-win.

And heck, we like lots of icing on our cake! So here's some more:

Sending waivers is helpful, but a signature of acknowledgement is your best defense.

Travel attorney Jonathan Howe says that simply sending the waivers is helpful if you ever need to defend yourself, but a signature of acknowledgment is really your best defense. He also recommended sending an acknowledgment with a copy of the waiver. It doesn’t need to be complex, just a “Thank you we received your waiver, a copy of which is attached”.

One of the advantages of signing up for an online form maker like JotForm is that they can send auto-emails to you and the client, acknowledging you've received the form.

And you know, we just can't help ourselves. Here are more awesome legal resources for your travel biz:

• Creating online waivers with electronic signatures is a great way to actually get your clients to fill out your waivers. Here's how to do that plus loads of other free travel agent forms (for free).
• If you want more formal advice, we have a list of travel industry lawyers , which includes free legal documents for agencies.
• Lastly, HAR's resources page is great for finding our most popular articles and other travel agents' resources-- check it out!  
• Check out Travel Lawyer Mark Pestronk's free legal document templates here
• Here's a fantastic guide by Managed Insurance Services on limiting your agency's liability . This baby is written in plain English. *high five* (Thanks to Joe Matteis for sharing)

Wow. Thank You!

A huge and humbled thank you to Chun T. Wright who offered her legal expertise in the latest update of this article. We also offer major trophies to the advisors who let us take a peek behind the curtain for their excellent waivers. Jodie Swartz Jones, Nyla Bridges, and Julie Lay Conway shared their various waivers, disclaimers, and checklists for this article.

How amazing is it that agents shared their travel waivers to help other agencies be better protected? If you want to give them a shout-out, if we missed something important in this article, or if you want to pass along the kindness and share your travel waiver, let us know in the comments below!

If you still have questions, drop us a line , join the conversation in the comments below, or connect with me on  Facebook and  Twitter .

Editor’s Note: This article was originally published in January 2013 and was completely updated and revamped on publish date listed. Enjoy!

•  Speaking of covering yourself, I need an obligatory disclaimer here! I am not an attorney.  I aggregated this info from first-hand experience and other industry sources to create a resource that would help agents gain base knowledge. It does not guarantee protection against lawsuits from clients. All info is accurate to my knowledge but the information given should be fact-checked and never be considered legal advice. ↩

About the Author

Steph grew up in the travel industry, helping on and off with her mom's homebased travel agency. She has worked with thousands of agents in her role as a former host agency director before leaving in 2012 to start HAR. She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited.

If you’re looking for Steph, she leaves a trace where ever she goes! You can find her on Facebook, Instagram, LinkedIn (her fav) and Pinterest as 'iamstephly'. 🙂 You can also catch her on her Substack, Bumblin' Around, where she writes on things outside the world of HAR.

• Agent Tools
• Resource Downloads
• Starting Up

Skip to main content

By using ba.com you agree to the use of cookies .

Log in or Sign up for the Executive Club

Use this form to log in to your account or to create an account for the British Airways executive club

Your account

Book flights quicker, pay with avios and earn rewards as an executive club member..

Sale now on with extra holiday savings

Terms and Conditions apply Search sale offers

Skip to Navigation

European holidays and flights

Welcome to Europe

Each-way flights from

• Premium Economy
• Business/Club

Young adults

12 to 15 years

2 to 11 years

Under 2 years

2 to 17 years

Soak in the culture, history and effortless charm on a last minute city break to Europe. Or soak up the summer sun on a beach holiday in the Mediterranean. Take advantage of our hand-baggage only fares or enjoy guaranteed savings when you book a flight and hotel together. Our European holidays go beyond your expectations.

Flights to Europe

• Flights to Barcelona

From £34 each-way

from London , Jan 2025

Flights to Prague

From £38 each-way

• Flights to Nice

From £39 each-way

from London , Nov 2024

Flights to Geneva

From £46 each-way

from London , Dec 2024

7 night beach holidays

European beach holidays

From £249 pp

Sale now on. 2 Night City Breaks

European flights + 2 nights hotel

From £149 pp

Why choose British Airways Holidays?

Enjoy these great benefits:

 Book flight + hotel or flight + car  for the best deals   23kg baggage pp    Deposits  from £60pp   Collect bonus  Avios       Avios payment on holidays    ATOL  protection   24-hour support helpline during your trip   91% of our customers would book with us again   Call  0344 493 0787  to speak to our team

Explore the virtually unspoilt mountains of the Albanian Alps. Holiday by Albania's pristine sandy beaches such as Vlora and Dhermi along the beautiful Adriatic and Ionian Sea coastlines. Visit villages and towns almost untouched by the passing years and sip a glass of local raki (strong alcoholic aperitif made with plums and grapes) at any bar or restaurant.

Albania travel guide

Nestled high in the Pyrenees, the tiny principality of Andorra sits snugly between Spain and France. It is at once French and Spanish, the languages of both become intermingled, and you’ll find a lot of culture and cuisine from both countries. Principally known as a ski haven, the picturesque mountains attract a lot of enthusiasts, it also has the best resorts in all of the Pyrenees.

Austria may be small but it's also packed with variety, from grand Hapsburg palaces to mountain-framed alpine-green pastures. Stick to the cities to sip cream-smothered Viennese coffees in chandelier-lit cafes or trawl contemporary art galleries in fast developing Linz. Head for the great outdoors for lively aprés-ski chalets or ski down Tyrol's snowy Alps.

Austria travel guide

Belgium is a fascinating country, with two languages, French and Flemish, and two atmospheres to experience. Take in the cobbled lanes of diamond-capital Antwerp and chocoholic Brussels, pausing for a Lambic beer in medieval squares. Be invigorated on the sandy beaches and dunes of the Flemish coast, and the leafy waterways that criss-cross the country.

Belgium travel guide

Explore Sofia's Byzantine churches and fashionable boutiques, and Plovdiv's picturesque old quarter. Then head to Bulgaria's hills for hidden away monasteries and heritage-filled villages. Experience Bulgaria's extremes, from Black Sea beaches in Varna and Bourgas to fast-developing ski resorts like Bansko and Pamporovo. Get to grips with Balkan history, or just kick back and immerse yourself in traditional Bulgarian music.

Bulgaria flights Bulgaria holidays

On holidays in Croatia, explore the mountainous Adriatic coast and its Dalmatian Islands. Visit Croatia's most fashionable holiday destination, medieval-walled Dubrovnik, and the glamorous island of Hvar. Head north to Istria for truffles and fine wine, or travel inland for Croatia's capital, Zagreb. In pretty Split, the jewel of the Dalmatian Coast, explore the atmospheric Old Town. Or stretch out on the stunning sands of the Makarska Riviera.

Croatia flights Croatia holidays

Fall in love with Aphrodite's isle on your holiday. Fly to Larnaca to spot colourful fish in the crystal waters at Cyprus' rugged Cape Greco and bronzed bodies on party resort Ayia Napa's sandy Nissi Beach. Explore Venetian walls in the capital, Nicosia, and Roman mosaics in the resort of Paphos. Enjoy fresh fish and seafood at Latchi's habourside tavernas.

Cyprus flights Cyprus holidays

• Flights to Larnaca 
• Larnaca holidays  
• Flights to Paphos 
• Paphos holidays

Czech Republic

From Karlovy Vary's celebrity-filled spas to the snow slopes of the Krkonose Mountains and Plzen's Pilsner Urquell beer, there's plenty to entice you to the Czech Republic. Prague remains a highlight with its cobbled historic centre and vast Prague Castle. But don't miss out on a visit to the beautiful, UNESCO-listed town of Cesky Krumlov.

Czech Republic travel guide

Explore Denmark's 400 islands and its mainland, Jutland, to discover its unique mix of sea-faring history, fresh Nordic air and fast-paced cities. Visit cosmopolitan capital Copenhagen to experience Denmark's royal heritage at Amalienborg Palace and its Viking past at the National Museum.

Denmark travel guide

Discover Finland's wide open spaces, lakes and arctic mystery, as well as its urban sophistication. Catch the midnight sun, the Northern Lights and the icy wilderness. You'll appreciate the huge contrast with the busy capital, Helsinki, and the stimulating cultural attractions of provincial cities like Tampere. Families will be drawn by its connections with Santa Claus and Tove Janssen's classic children's characters, the Moomins.

Finland travel guide

From world-class art at Paris's Louvre to Brittany’s windswept sandy beaches, France is a feast for the senses. Medieval history comes alive along Strasbourg’s cobblestoned lanes, while sporty types head to Chamonix for skiing. Lavender-hued Provence was Cézanne’s inspiration, and in Amiens, the bells ring out from its gothic cathedral.

• Flights to Bergerac
• Flights to Bordeaux
• Bordeaux holidays
• Flights to Corsica
• Flights to Grenoble
• Flights to Lyon
• Lyon holidays
• Flights to Marseille
• Marseille holidays
• Flights to Nantes
• Nice holidays
• Cannes holidays
• French Riviera holidays
• Monaco holidays
• Flights to Paris
• Paris holidays
• Disneyland Paris holidays
• Flights to Quimper
• Flights to Toulouse
• Toulouse holidays

Picture Germany and Berlin's iconic Brandenburg Gate, Munich's lively beer hall tradition and creamy Black Forest gateau spring to mind. But there's more. Slip under Germany's skin to find storybook villages, rich culture and hearty food.

Germany flights Germany holidays

It may overlook North Africa, but Gibraltar sometimes feels more British than Britain itself. An overseas territory of the United Kingdom since 1713, this rock jutting out from the Andalusian coast has streets lined with English tearooms, pubs and red post boxes.

Gibraltar travel guide

Take a holiday in Greece to explore ancient Greek monuments in Athens and Byzantine relics in Greece's second city, Thessaloniki. In the north, visit the Meteora region's remote medieval monasteries. Sun-soaked sands and sleepy villages or vibrant resorts await on the Greek islands of Rhodes and Kos. While the natural beauty and traditional charm of Crete and Corfu will captivate.

Greece flights Greece holidays

• Flights to Athens
• Athens Holidays
• Flights to Corfu
• Corfu Holidays
• Flights to Chania
• Flights to Heraklion
• Crete Holidays
• Flights to Thessaloniki
• Halkidiki Holidays
• Flights to Kalamata
• Kalamata Holidays
• Flights to Kefalonia  
• Kefalonia Holidays
• Flights to Kos 
• Kos Holidays
• Flights to Mykonos
• Mykonos Holidays
• Flights to Preveza
• Parga Holidays
• Flights to Rhodes
• Rhodes Holidays
• Flights to Santorini
• Santorini Holidays
• Flights to Skiathos
• Skiathos Holidays
• Flights to Zante
• Zante Holidays

Explore Hungary's diverse countryside from the mountainous north to the southern plains. Or discover relics of the country's history from Roman ruins to communist-era architecture in its villages, cities and fortified castles. Relax in curative spa baths in Budapest and sample traditional goulash - beef stew with paprika.

Hungary travel guide

You won’t be disappointed by the abundance of natural wonders that Iceland has to offer. Tick off waterfalls and geysers on a Golden Circle tour. Or enjoy a luxurious soak in the Blue Lagoon’s famous geothermal pools. Then explore Reykjavik, the world’s most northerly capital, and absorb the cosmopolitan charm of this colourful city.

Iceland flights Iceland holidays

Italy is a trove of historical treasures – from the Colosseum in the eternal city, Rome, to Milan’s soaring Gothic Duomo cathedral. From the top of the Leaning Tower, Pisa’s cityscape unfolds, and art-lovers can look for their favourite Renaissance paintings in Florence. Drink in Italy’s seductive natural beauty – from the dramatic seascape of the Amalfi Coast and verdant olive groves of Tuscany, to Sardinia’s awe-inspiring gorges and pristine beaches.

Flights to Italy Italy holidays

• Flights to Amalfi Coast
• Amalfi Coast holidays
• Flights to Bari
• Puglia holidays
• Flights to Bologna
• Bologna holidays
• Flights to Brindisi
• Flights to Florence
• Florence holidays
• Flights to Genoa
• Genoa holidays
• Flights to Milan
• Milan holidays
• Flights to Naples
• Naples holidays
• Flights to Pisa
• Pisa holidays
• Flights to Rome
• Rome holidays and city breaks
• Flights to Sardinia
• Sardinia holidays
• Flights to Sicily
• Sicily holidays
• Flights to Sorrento
• Sorrento holidays
• Flights to Turin
• Turin holidays
• Flights to Venice
• Venice holidays
• Flights to Verona
• Verona holidays

Stand on the Adolphe Bridge and you see Europe in a nutshell. Landlocked by Belgium, Germany and France, Luxembourg City might be Europe central, but it’s one European capital many of us have yet to explore. Luxembourg has several EU institutions seated in its ridiculously pretty medieval capital. The Ville Haute and Ville Basse are at the capital’s historic core, while the Ardennes provides epic natural scenery.

Clichéd as it may sound, Malta effortlessly ticks every box - with its warm temperatures, amazing scenery and fascinating history. This surprisingly diverse archipelago of rocky outcrops, Malta, Gozo and Comino, is home to ancient walled cities, glittering hidden caves and an energetic nightlife that rivals Ibiza.

Malta travel guide

Discover this compact country’s many jewels, from its stunning Adriatic coastline to its amazingly biodiverse nature spots. Sweep along the sparkling Bay of Kotor calling in at beautifully well-kept medieval towns such as Herceg Novi and Petrovac. Wander around narrow, winding cityscapes admiring the terracotta roofs and maybe call in at some wineries on the Wine Route between Podgorica and Lake Skadar.

Montenegro travel guide

Netherlands

Drive through flower-strewn lowlands and pass picturesque canals to funky capital Amsterdam with its exciting blend of culture, history and late-night partying. Or mingle in the hip bars and contemporary design shops of buzzing second city Rotterdam and you'll soon admire how the Netherlands combines the best of the old and the new.

Netherlands travel guide

• Flights to Amsterdam
• Amsterdam holidays
• Flights to Rotterdam
• Rotterdam holidays

Discover pristine natural beauty, from the deep blue fjords and vast wilderness of the Jostedalsbreen glacier to the sparsely populated Arctic islands. Cosmopolitan Oslo is packed with museums and eclectic bars, but escape the capital to find remote villages of wooden houses nestled deep in the mountains. Visit in summer to make the most of never-ending days under the midnight sun.

Norway flights Norway holidays

From the Baltic Sea's famous shipyards in Gdansk to the snowy peaks of the Tatra Mountains and Krakow's Old Town, Poland has something for everyone. The central capital, Warsaw, may not be as beautiful as Krakow, but has its own charm with some of Poland's best restaurant and club action. Explore the relative newcomer to the tourist scene, Wroclaw on the Oder River.

Poland flights Poland holidays

Holidays in Portugal take you to Lisbon's Manueline (Portuguese Gothic) Belm Tower and Porto's port wine caves. Unwind on beautiful beaches or hone your skills on championship golf courses in the Algarve. With flights to cosmopolitan Funchal, discover the mesmerising beauty of Madeira. Spectacular scenery and a warm year-round climate create this island-idyll’s enduring appeal.

Portugal flights Portugal holidays

• Flights to Faro
• Algarve holidays
• Flights to Lisbon
• Lisbon holidays
• Flights to Madeira
• Madeira holidays
• Flights to Porto
• Porto holidays

Experience Romania's extremes, from the unchanged folk traditions of the Maramures area in the north to the thriving bars of fashionable university city Cluj-Napoca. Stroll the narrow streets of baroque Brasov and discover the eclectic capital of Bucharest. Come back to go hiking in Transylvanias mountains and sunbathing on the Black Sea coast.

Romania travel guide

Soak up the beauty of Slovenia, from turquoise lakes to towering mountain peaks –and discover its ever-changing landscape. Begin with picturesque castles in Ljubljana, then journey west to the Vršič Pass. Otherwise, go south to see the Postojna Cave or west to the coastal town of Piran.

In majestic Madrid, the Prado gallery houses haunting El Greco paintings, and 20th-century art fills Frank Gehry’s Guggenheim in Bilbao. It’s easy to pack your Barcelona visit with Gaudi’s eccentric mosaics, while in vibrant Seville the royal palace Alcazar drips with Moorish influence. Snorkel in the south coast’s warm Mediterranean waters. Or discover the Canary Islands of Fuerteventura and Tenerife, with their sun-drenched sandy beaches and striking volcanic landscapes.

Flights to Spain

Spain holidays

• Flights to Alicante
• Benidorm holidays
• Flights to Almeria
• Barcelona holidays
• Flights to Bilbao
• Bilbao holidays
• Fuerteventura holidays
• Flights to Gran Canaria
• Gran Canaria holidays
• Flights to Ibiza
• Ibiza holidays
• Flights to Lanzarote
• Lanzarote holidays
• Flights to Madrid
• Madrid holidays
• Flights to Malaga
• Malaga holidays
• Costa del Sol holidays
• Flights to Mallorca
• Majorca holidays
• Flights to Menorca
• Menorca holidays
• Flights to Seville
• Seville holidays
• Flights to Tenerife
• Tenerife holidays
• Flights to Valencia
• Valencia holidays

Visit Sweden's arctic north for mountainous wilderness or the eastern Baltic coast for rocky islands. You'll find a very different feel in the south of Sweden, where the cities of Gothenburg, Stockholm and Malm ooze urban sophistication. Or visit the capital city, Stockholm, also known as the Venice of the North' find out why by exploring its striking architecture and delightful waterside setting.

Sweden flights Sweden holidays

Switzerland

Take France, Italy and Germany's best bits, mix them all together and you'll soon see why people return to Switzerland again and again. If you love the great outdoors head straight for Switzerland's snow-capped Alps, rippling mountain-framed lakes near Geneva or the winding meadow trails of Zurich. Or relax in picturesque towns sipping coffee and people watching on historic squares.

Switzerland flights Switzerland holidays

Take a holiday to Turkey to visit Istanbul's famous 17th-century Blue Mosque. Then head for the sandy beaches of the Turquoise Coast, or Cappadocia's moonscape rock formations. Turkey is all about contrasts…Ancient ruins mingle with renowned nightspots in Bodrum. Beyond the thriving resorts around Dalaman, traditional Turkish culture can be observed at its bazaars and hammams.

Turkey flights Turkey Holidays

• Flights to Antalya 
• Antalya Holidays
• Flights to Bodrum 
• Bodrum Holidays 
• Flights to Dalaman 
• Dalaman Holidays 
• Flights to Istanbul 
• Istanbul Holidays

Carefully selected European hotels

Holidays in europe, europe beach holidays, europe city breaks, all inclusive holidays.

Dei Mellini

£ 225 pp

Ikos Dassia

£ 1248 pp

Hard Rock Hotel Tenerife

£ 408 pp

H10 Marina Barcelona

£ 153 pp

Explore Europe your way

Beach holidays.

Europe’s best hidden beaches

Oh we do like to be beside the seaside… unless, of course, it means lying towel to towel with a complete stranger on a packed beach. But if you want to sunbathe in peace, escape Europe’s bucket-and-spade brigade at one of these secret stretches of sand where towel space is guaranteed. Just don’t tell everyone…

Harriet Cooper

for British Airways

City breaks

Europe’s most romantic cities

With majestic architecture, old-world grandeur and intimate streets tucked away from the crowds, Europe’s romantic appeal is undeniable. These five charming cities are guaranteed to bring back that loving feel – and make your friends jealous.

Christopher Beanland

FAMILY HOLIDAYS

Europe: six educational city breaks

Home to some of the most fascinating ancient cultures in the world, Greece makes a great break if you want to inspire your children. Have a history lesson in Athens as you tour its ancient sites – plus discover five more great educational breaks.

Discover more

If you like Spain, try the Algarve - Portugal has an equally fabulous stretch of coastline

Shake up your summer holiday

Terms and Conditions

• Language hrvatski english deutsch español français italiano русский nederlands
• E-mail * Password * Don't have an account? Sign Up Forgotten password Login
• Star Alliance Corporate Plus

Information for travel agents

Name change policy, more information can be found here.

Children that are at least 7 days old and up to 2 years of age travel on their own ticket and do not occupy a separate seat, but seat on adult's lap. They travel free of charge on domestic flights and at the 10% of the adult fare on international flights. They have to be accompanied by an adult at least 18 years of age (16 if within same family). Infants have to be pre-notified since their number is limited according to the aircraft type.

It is possible to book a regular passenger seat for infant at the applicable child fare. Baby car seats approved for air travel have to be used.

One adult can travel with maximum 2 infants, one of them being 6 months or older. Second infant occupies a separate seat and is seated in approved car type seat.

• 1A entry for INF with the same last name with associated passenger NM1SMITH/JOHN(INF/JAMES/01JAN22) SYSTEM RESPONSE: 1. SMITH/JOHN(INF/JAMES/01JAN22) 2 OU 410 Q 18SEP 2 ZAGFRA HK1 N1 0720 0915 DH4 SEE RTSVC 3 SSR INFT OU NN1 INF/JAMES/01JAN22/S2
• 1A entry for INF with the different last name from associated pap NM1SMITH/JOHN(INFSTEWART/JANE/10JAN22)
• 1A entry for INF without name NM1BROWN/ANNE(INF//10JUN17)
• INFANT WITH A SEAT Please use CHD entry with applicable child fare pricing Enter SR element with free flown: infant with the seat and contact our agent support desk at: [email protected]

From 2 to 12 years of age children accompanied by an adult travel on their own ticket and the they occupy a regular passenger seat. They travel at child rates, at a maximum of 50% discount on the applicable adult fare. Number of accompanied children is not limited.

• 1A entry for CHD NM1SMITH/JANE(CHD/23JAN20) SYSTEM RESPONSE: 1. SMITH/JANE(CHD/23JAN20) 2 OU 410 Q 18SEP 2 ZAGFRA HK1 N1 0720 0915 DH4 SEE RTSVC 3 SSR CHLD LH HK1 23JAN20

PLEASE NOTE: THE DATE OF BIRTH OF CHD/INF MUST ALWAYS BE INCLUDED.

Passengers traveling with young children or many children may be pre-embarked.

Additional information:

Baby stroller

Children up to 4 years of age, are entitled to one collapsible baby stroller free of charge. It can be checked at the gate or at the aircraft depending on the airport – please check the procedure with check-in staff.

Child Car Seats

A child car seat can be transported on an extra seat for a surcharge, at the valid child fare. The car seat must be approved for plane transport, and cannot measure over 40cm / 15.7 inches.

The passenger is responsible for securing their car seat to the passenger seat. If the seat cannot be properly secured, then it must be handed over as checked luggage.

For all additional information please contact our agent support desk at: [email protected]

Young passengers (12-24 years old)

They travel at youth rates, at a maximum of 85% discount on the applicable adult fare. Number of young passengers is not limited.

1A entry for young passenger:

• NM1JONES/TOM (YTH/23JAN01)

Senior passengers (65+ years old)

They travel at senior rates, at a maximum of 85% discount on the applicable adult fare. Number of senior passengers is not limited.

There are two entries for senior passenger:

• NM1BROWN/JILL (YCD/19DEC46)
• NM1BROWN/JILL (SRC/19DEC46)

PLEASE NOTE: THE DATE OF BIRTH OF YTH/SRC MUST ALWAYS BE INCLUDED.

Amadeus Airline Ancillary Services (AAAS) are optional services that a passenger can purchase in combination with an airline ticket.

Please note that:

• Amadeus Airline Ancillary Services are priced with the automatic pricing option
• Interline and codeshare flights are excluded from the AAAS.

OU EMD Distribution - Services Policy AAAS

Please find all relevant information and guidelines in the document "OU EMD Distribution - Services Policy AAAS".

Croatia Airlines ADM policy in all BSP

Airline name: croatia airlines, airline alpha + numeric code: ou - 831, croatia airlines booking policy, booking policy, web & mobile check-in:.

Web check-in for Croatia Airlines operated flights is available no earlier than 36 hours and no later than 1 hour before flight departure for cities listed in Departure Airport drop down menu with certain exceptions.

More details available at: Check-in

Check-out option can be used:

• during web / mobile registration after seat allocation
• for already web / mob checked-in passengers at web check-in page

Interline Electronic Ticket is in place with the airlines listed below. All IETs are activated in Amadeus, Sabre and Travelport GDS.

Electronic tickets will be issued as a default if flights/s are marked as -E and there is an IET in place with all marketing and operating carriers in the itinerary.

Maximum number of segments is 16 – ARNK segment counts as a coupon. OU allows ETKT issuance for groups but number of e-tickets issued in one transaction should be reduced to 9 or less. Our recommendation is 6 tickets per transaction. Coupons must be used consecutively.

E-ticket coupon status:

O = OPEN A = AIRPORT CONTROL C = CHECKED-IN F = FLOWN U = UNAVAILABLE (not available for use) S = SUSPENDED (not available for use) Z = CLOSED (not available for use) R = REFUNDED E = EXCHANGED V = VOID G = EXCHANGED TO FIM L = LIFTED N = NOTIFIED P = PRINTED (to paper) X = PRINT EXCHANGED (printed to paper with new document number)

Some Departure control Systems don’t use interim status C so when passenger is accepted status remains A. Such DCSes are iPORT used in SJJ and SKP and NIKO used at all Croatian stations except ZAG.

Personal Data Protection policy

To ensure that our passengers receive the flight related message, it is necessary to correctly enter the contact element email and / or mobile using APE- / APM- / SSR CTCM / SSR CTCE.

In case OU flight is booked in Amadeus as OU OPERATING / OU MARKETING, contact can be entered as APE / APM.

In case flight is booked as OU OPERATING / OAL MARKETING, contact should be entered under SSR CTCM / SSR CTCE. Agents using other GDS systems than Amadeus (Galileo, Sabre ...) must use SSR CTC option.

In case of more passengers booked in one reservation, contact element should be entered individually for each passenger using the passenger association /P1; /P2….

In case only one contact entered, only the first passenger from the reservation will receive the Notification.

Passenger contact will only be used for the flight related notifications: check-in for their flight is opened, there was a gate change, flight delay, next information or that flight is cancelled.

Please note that the advising passengers by email or text message is automated, so it is very important to insert the customer’s mobile phone number in the correct format.

[email protected]/P1

APM-00385911234567/P2

SR CTCM OU-0038591234567/P3

SR CTCE OU-ANDREA.GALOVAC//CROATIAAIRLINES.HR/P4

More details on the correct contact input can be found on the Amadeus HELP pages:

HE SR; MS148

SI.P1/SSRCTCMOUHK1/00385919999999

SI.P1/SSRCTCEOUHK1/TEST//TEST.COM

3CTCMA/003851919999999

3CTCEA/TEST//TEST.COM

Group Definition

A group consists of a minimum of 10 passengers traveling together one way or round trip from a single origin to a single destination.

If the number of passengers is being reduced to less than the minimum group size, passengers have to be booked as individual passengers

Group rules and group prices are no longer applicable in this case.

Terms and Conditions

Terms and Conditions for each group will be sent after confrimation of booking and net fare

Hidden Group Procedure

If a hidden group is discovered by OU Capacity control, a SSR message will be inserted into the PNRs.

The agent has to contact his nearest OU office to place a request for the group within one workday with reference to the original PNRs.

Please note: If a request is not received within one workday after notification of the agent, the individual PNRs will be cancelled without further notice.

Group Types

There are several different group types - they define the type of group business.

There are following customer group types:

Round-trip fares to One way fares

When a group is quoted on a round- trip basis, and needs to be amended to a one-way, a group must be requoted independently, subject to availability.

Date/time/itinerary changes if permitted will be indicated in the Terms and Conditions..

Additional tickets

Additional bookings are considered to be a new request and a fare will be quoted, subject to capacity and availability at the time of the new request.

Itinerary changes/additional booking

Itinerary changes,or increase in group size is treated and evaluated as a new request.

Cancellation

Booking cancellation if permitted will be indicated in the Terms and Conditions.

Child (under 12 years)

Children pay 75% of the adult fare (excluding any additional airport taxes).

Infant (under 2 years)

Infants pay 10% of the adult fare (excluding any additional airport taxes).

Passenger names

Passenger names must be submitted within the deadline indicated in the Terms and Conditions.

Names should be written as they appear on the passenger’s ID/passport.

Name changes

Name change if permitted will be indicated in the Terms and Conditions.

Special Services

Special services are available for groups

Baggage allowance

All group fares include 1 checked baggage, 1 carry-on baggage and 1 personal item.

Each passenger is allowed:

• 1 piece of checked baggage (max. 23 kg)
• 1 piece of hand baggage (max.8 kg)
• 1 personal item

For group bookings check in is available on-line from 36 hours prior to flight departure.

Ticket issuance

Ticket issuance will be indicated in the Terms and Conditions

Trip duration

Price for return flight per 1 adult passenger and includes taxes and fees.

• Airline Loyalty
• Hotel Loyalty
• Privacy Policy

British Airways Extends Voucher Validities & Cancellation Fee Waivers

Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of the site. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. Traveling For Miles and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone and have not been reviewed, endorsed or approved by any of these entities. For more details please see the disclosures found at the bottom of every page.

British Airways has today announced that it is extending the validity of all the travel vouchers it has issued (and will issue) for a period of up to two years and it has confirmed that it is extending its flexible changes policy to cover bookings for travel through the end of July 2020.

British Airways Cancellation Fee Waivers

If British Airways has cancelled your flight(s) you are entitled to a refund of whatever cash and Avios you paid for your trip – you do not have to accept a voucher.

However, as of today, if you have a booking for travel through 31 July 2020 but you no longer want to take your trip, British Airways will issue you with a voucher for future travel to the value of your booking. The voucher will be valid for travel until 30 April 2022 and can be used as payment, or part-payment, for a future booking as long as that booking is for travel that is fully completed by 30 April 2022.

British Airways Voucher Validity Extensions

If you have already accepted a voucher from British Airways it will now be valid for travel through 30 April 2022 regardless of what the voucher’s original expiry date was.

A lot of the vouchers that I’ve been hearing about have had an expiry date of one year from the date of issue or, worse yet, one year from when the original ticket was issued so this extension to 30 April 2022 is a big improvement and may be of small comfort to anyone who was miles into accepting a voucher when they should have been offered a refund.

If you are considering canceling an upcoming trip (with travel through 31 July 2020) you should hold off doing anything for now as there’s no benefit to canceling just yet. You’re currently allowed to cancel a trip (and receive a voucher for the total cost of the trip) up to 24 hours before you’re due to fly so why not wait and see if British Airways does you a favor and cancels your flights between now and the day before you fly?

If the airline cancels your flights you’re entitled to a full refund (which is much better than a voucher with an expiry date) and, if it doesn’t, you can cancel closer to the date of departure and you’ll be in no worse of a position than if you canceled today.

No one should be accepting a voucher for future travel if there’s a chance that they are (or will be) entitled to a refund ( see more here ).

Bottom Line

These are nice improvements for British Airways customers but they’re still no more than what a lot of other airlines are offering (including 3rd rate airlines like the US3) and it’s not even close to being as generous as what Emirates is now offering its customers .

I’ll give the airline proper credit when it starts offering refunds to customers who were misled into accepting vouchers and when it updates its website to, once again, allow customers to request the refunds they’re entitled to.

Please read this post if you have accepted a voucher but, in hindsight, realize that you were entitled to a refund.

Our Favourite All-Round Travel Card

The card_name is Chase's incredibly popular entry-level Ultimate Rewards card which offers strong earnings on travel and dining and some great benefits too. Right now and in exchange for an annual fee of annual_fees , this card is offering all successful new applicants the following welcome bonus:

bonus_miles_full

Our Favorite Benefits :

• 5 points/dollar on most travel purchased through Chase Ultimate Rewards
• 3 points/dollar for spending on  dining worldwide
• 3 points/dollar for spending on  select streaming services
• 2 points/dollar for spending on travel worldwide
• Redeem points at 1.25 cents each when booking travel through Chase Ultimate Rewards.
• Annual $50 credit for hotels booked through Chase
• Primary auto rental cover

Click here for more details

Regarding Comments

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. It is not the bank advertiser’s responsibility or any other advertiser’s responsibility to ensure all posts and/or questions are answered.

Credit Card News & Offers

Amex brings back limited-edition Boeing 747 Delta credit cards

An interesting new twist to the Ink Business Cash® Credit Card welcome offer

The ideal 4 card American Express Membership Rewards team [Updated]

Miles & points on sale.

Another sale: Buy United MileagePlus miles from 1.88 cents each (possibly targeted)

Buy Virgin Atlantic Points with a 70% bonus (0.89p or 1.48¢ each)

Buy Marriott Bonvoy points from 0.89 cents each (possibly targeted)

Air fare deals.

New Singapore Airlines Spontaneous escapes deals are live (for May 2024 travel)

Two flash sales: Southwest is offering one-way fares from $50 & up to 30% off base fares to Hawaii

Save 50% on Virgin Atlantic transatlantic awards through the end of June (surcharges not halved)

Related posts.

A strange British Airways advert on Instagram

British Airways free inflight messaging is rolling out at a (seemingly)...

Heathrow T5 First Wing security has reopened (liquid restrictions lifted)

British Airways will return to Kuala Lumpur and Bangkok

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Traveling for Miles with appropriate and specific directions to the original content.

Discover more from Traveling For Miles

Subscribe now to keep reading and get access to the full archive.

Type your email…

Continue reading

clock This article was published more than  31 years ago

FEARLESS TRAVELER

Now that everybody else's gift is wrapped, how about something for you?

Once the holidays are over, promise yourself a winter getaway. Sure, times have been tough, but you deserve a break from all that cold, nose-sniffling weather ahead.

Need more persuasion? As our gift to you, our readers, we've researched and wrapped up a list of 15 enticing winter escapes -- to Europe, the West Coast, New England, Florida, South America and the Caribbean. All were chosen with the idea of keeping costs down, whether you travel solo, as a couple, or with family or friends.

One of the cardinal rules of inexpensive travel is to avoid destinations that are in season, when prices tend to be higher, and at this time of the year that means the beaches of Florida and the Caribbean and the ski slopes of New England, the Rockies and the West Coast. Forget the rule; we know ways to get around it.

Our list is merely a sample of many getaway possibilities, but it will get you to the cold if you revel in winter or to balmy spots if you dream of fleeing it. Some of the ideas are do-it-yourself trips; others are escorted tours.

One caveat: These aren't always the absolute cheapest way to go -- if, say, you are a penny-wise backpacker who frequents youth hostels. But they do offer good value for your money, and comfortable lodgings.

Ski Northeast

You can go skiing in New England without busting the budget -- if you avoid weekends, when lodging rates and lift ticket prices are higher. And without weekend crowds, you actually get more skiing for less money.

Ski New England, a marketing organization representing eight ski areas in Vermont, New Hampshire and Maine, has put together a series of five-day weekday lift and lodging packages. Skiers arrive Sunday and ski Monday through Friday. At Vermont's Stratton Mountain, the rate for five days in "economy" lodging with lift tickets is $258 per person (double occupancy). With air fare from Washington to Albany, N.Y., and a rental car for the 90-minute drive, the price is $503 per person. Similar rates are available at Killington, Okemo Mountain, Mount Snow and Smugglers' Notch in Vermont; Waterville Valley in New Hampshire; and Sunday River and Sugarloaf/USA in Maine.

For details, contact the individual ski resort. For Stratton: 800-843-6867 or 802-297-2200.

Vegas Fling

Las Vegas hotels are moderately priced and meals are cheap, so you can enjoy a reasonably priced week's fling in the city and environs -- if you don't spend all your time in the casinos.

California's beautiful Death Valley National Monument -- whose summer heat makes winter the best time to visit -- is just a three-hour drive to the north, and Arizona's awesome Grand Canyon National Park is about a five-hour drive to the east. Both offer good, inexpensive lodging and superb hiking in spectacular scenery. You might encounter a brief snow flurry at the Grand Canyon, but a dusting of flakes actually enhances its beauty -- and there are no crowds to jostle you.

At the top-rated Caesar's Palace on the Las Vegas "Strip," a deluxe room for two begins at $110 a night, but in nearby hotels and motels rates begin as low as $35 a night.

For Las Vegas lodging information and reservations, contact the Las Vegas Convention and Visitors Authority, 702-892-0777.

Florida's Riviera

The swaths of sand in southern Florida -- from West Palm Beach to Fort Lauderdale, Miami and beyond -- are in the throes of high season. But on the Florida Panhandle near Pensacola, the quaint village of Seaside sits sedately beside a magnificent expanse of white sand on the Gulf of Mexico.

A nostalgic re-creation of a turn-of-the-century village, Seaside has more than 150 distinctive cottages, which form an architectural fantasyland around a town center -- complete with grocery store, restaurants, a bookstore and an art gallery featuring works of Southern artists. In midwinter, the weather is temperate but a bit too chilly for swimming. Instead, hike the beach or stroll Seaside's intriguing lanes.

Cottage rentals begin at $131 a night. Typical of the cottages is Jack's Bean Stalk, a slender, two-story cottage with one bedroom, a sitting room, a kitchen and a sea-view lookout.

For reservations: 904-231-1320.

Iberian Meander

Yes, the currency exchange rates make Europe expensive, but there are exceptions -- among them the romantic old Spanish cities of Toledo, Cordoba and Seville (now that Expo '92 is over) and the Portuguese capital of Lisbon.

With the help of a good guidebook or a travel agent, you should be able to put together a drive through southern Spain and Portugal, with stops at charming small hotels charging about $60 a night for a room for two. In this category, two great finds are the Hotel Gonzalez in Cordoba and the Hotel Simon in Seville. And, just as important, in this part of the continent, winter is gentle.

For information: National Tourist Office of Spain, 665 Fifth Ave., New York, N.Y. 10022, 212-759-8822, and the Portuguese National Tourist Office, 590 Fifth Ave., New York, N.Y. 10036, 212-354-4403.

Caribbean Bask

The secret of finding a moderately priced Caribbean getaway during the winter high season is to avoid the big, beach-front resorts with expensive facilities that boost room prices and instead look for modest inns a short walk from the beach.

On the lovely island of St. Lucia, the nicely landscaped 44-room Islander Hotel, which rings a handsome pool, could be mistaken for a Best Western motel. But it sits just two blocks back from Reduit Beach, one of St. Lucia's finest, and a room for two is $100 a night during the winter. (In comparison, the 220-room St. Lucian Hotel, a beach-front resort a three-minute walk from the Islander, charges $211 a night, and it looks like a Best Western too.)

For more Caribbean bargains, consult a guidebook or a travel agent. For the Islander: 800-223-9815.

Southern Greens

As a region, the Deep South tends to take a smaller bite out of a traveler's budget than almost any other part of the country. And at this time of year, the milder weather makes golf an inviting getaway.

Fairways & Greens, a Mississippi travel firm, puts together custom, self-drive golfing itineraries in Mississippi, Louisiana, Alabama, Florida, Georgia, North Carolina and South Carolina. A sample circle tour departing New Orleans for play on a series of five public and private courses in Mississippi is priced at $896 per person (double), including seven nights' lodgings, breakfast, one lunch and one dinner, a rental car and five rounds of golf with a guaranteed tee time and a golf cart.

For information: Fairways & Greens, Destinations Travel Co., Box 687, McComb, Miss. 39648, 800-748-9676 or 601-684-9611.

Catskills Romp

In earlier decades, the resorts of New York's Catskills spawned dozens of America's top comedians, including Sid Caesar and Mel Brooks. Among the old-time resorts, the sprawling 450-room Kutsher's Country Club is still very much in business. Like a huge cruise ship anchored in snow-covered woods, it serves up three hearty meals a day, a variety of athletic facilities, a daily roster of games and other indoor activities and a show every night starring today's singers and comedians -- all at a very reasonable price.

On the extensive grounds are a modest downhill ski mountain, an indoor ice-skating rink, an indoor swimming pool and indoor tennis and racquetball courts. Children are welcome guests. A room for two for a week begins at $399 per person, including seven nights' lodging, all meals, most recreational facilities and the nightly show. Daily and midweek packages also are available.

For information: Kutsher's Country Club, Monticello, N.Y. 12701, 800-431-1273 or 914-794-6000.

Russia, Cityside

To explore frosty St. Petersburg and Moscow, you'll need to bundle up. But you will see them as the locals do, without the swarms of tourists that flood the museums and monuments from spring through fall. Prices for escorted tours also are lower this time of year.

As the Russian Travel Bureau, a U.S. tour firm, points out, Russia is not a typical vacation destination. So far, night life is limited mostly to concerts, dance and theater, but casinos, nightclubs and discos are slowly making their appearance.

A one-week escorted tour to Moscow and St. Petersburg begins at $899 per person, including air fare from New York; lodging in Moscow, St. Petersburg and Helsinki; overnight train from St. Petersburg to Moscow; city tours and two meals daily. At this price, departures are Jan. 12, 19 and 26.

For information: Russian Travel Bureau, 225 E. 44th St., New York, N.Y. 10017, 800-847-1800 or 212-986-1500.

Fiesta in Old Mexico

In much of Mexico, winter is the "in" season to visit, but modest prices year-round make the country a bargain hunter's delight. To keep costs low, skip Mexico's beach resorts and explore some of the beautiful old Spanish colonial cities.

Guadalajara, the second-largest city in Mexico, is also one of the country's most charming. A center for fine ceramics and pottery, Guadalajara also is known as the birthplace of mariachi music, and lively bands play in parks and squares throughout the city. In the heart of the historic district, the delightful Hotel De Mendoza charges $70 a night for two. A full meal with Mexican beer is about $30 for two.

For Hotel De Mendoza reservations: Mexico Tours, 800-255-8482. For information on Mexico: Mexican Ministry of Tourism, 1911 Pennsylvania Ave. NW, Washington, D.C. 20006, 202-728-1750.

Escape to Bermuda

No, Bermuda is not in the Caribbean -- and in fact, the island can be cool this time of year, although winter visitors often chance a dip in the ocean. Right now, the island's big attractions are tennis, golf and somewhat lower lodging rates.

Until March 31, an all-inclusive package at the 114-acre Belmont Hotel, Golf & Country Club is $370 a night for two. This sounds expensive, but included are all meals, unlimited drinks, afternoon tea, free tennis and complimentary greens fees on the Belmont's 18-hole golf course. In the spring, the price jumps to $445 a night.

And the island offers any number of guest houses and cottage communities where rooms run considerably less.

For Belmont reservations: Forte Hotels, 800-225-5843. For Bermuda information: Bermuda Department of Tourism, 310 Madison Ave., Suite 201, New York, N.Y. 10017, 212-818-9800.

Touring Turkey

A culturally and historically fascinating country, Turkey also remains agreeably inexpensive.

Cosmos Tourama, a large tour operator specializing in budget trips, has put together a 14-day motorcoach trip through Turkey called "Leisurely Tour of Turkey," that takes in Istanbul, the Aegean Coast, Izmir, Cappadocia, Ankara and the Marmara Sea. Departures are weekly from New York, beginning March 6 as the weather in the interior warms. The four trips in March are priced at $1,706 per person (double), including air fare from New York, tourist class hotels with private bath, continental breakfast daily and nine dinners.

For information: Cosmos Tourama, 95-25 Queens Blvd., Rego Park, N.Y. 11374, 800-228-1069 or 718-268-7000.

California Coasting

The rugged coastal scenery of California is spectacular, the weather is mild (and often sunnier than in summer) and lodging and meals are surprisingly inexpensive outside Los Angeles and San Francisco.

Take California Route 1 north from San Diego to San Francisco, and for much of the way you will be following in the footsteps of the 18th-century Spanish padres who founded a chain of 21 missions. Probably the most famous is Mission San Juan Capistrano, where the swallows return faithfully each spring, but many of the others are well worth a visit.

Along the way, pause in Ventura, Santa Barbara, San Luis Obispo, Carmel and Santa Cruz -- among the state's most beautiful cities, all of them reflecting California's Spanish-colonial heritage. Good motels at moderate rates are plentiful. The cliff-hanging, 90-mile stretch of the road along the Big Sur coast north of San Simeon is stunning.

For information, consult a California guidebook. Two possibilities are "Driving the Pacific Coast: California" and "Where to Stay and Play Along the Pacific Coast," both stocked at Travel Books & Language Center in Bethesda.

Easy Streets, Europe

A ramble of the streets of London and Paris doesn't have to be outrageously expensive. One way to save money is to consider an air/land package -- an especially good idea for first-timers to Europe -- such as the one offered by British Airways. The tour price for a nine-day trip is more than $300 cheaper per person through March 20 than it will be in summer.

Of course, the weather in London and Paris can be damp and chilly at times, but winter is the height of the cultural season in Europe's most popular capitals. And you won't be standing in line with hordes of other Americans at museums and historical attractions.

The British Airways "London/Paris" package checks you into your hotel, provides a sightseeing tour in each city and then lets you ramble the streets on your own. A tour company representative will be on hand at the hotel each day to answer questions. There are departures most Saturdays. The price is $1,485 per person (double), including air fare from Washington, lodging, airport transfers, breakfasts and sightseeing tours.

For information: British Airways Holidays, 800-262-2422.

South -- Way South

In South America, both Chile and Argentina offer sophisticated, European-accented cities and stunning, alpinelike mountain scenery -- and at far less than European prices. In southern Chile, there are numerous mountain and lakeside lodges where the fishing is said to be excellent. An added plus: Our winter is South America's summer.

The drawback to Chile and Argentina, as affordable destinations, is the high cost of airline tickets -- about $950 round trip if you book through a consolidator. But good lodging, meals and comfortable bus and train transportation are very reasonable once you get there. A room for two in a comfortable hotel in Santiago is about $50 a night and less in the countryside.

For information: Cultural Department, Embassy of Chile, 1732 Massachusetts Ave. NW, Washington, D.C. 20036, 202-785-3151, and Argentina National Tourist Office, 12 W. 56th St., New York, N.Y. 10019, 212-603-0443.

Cruising for Bargains

For many travelers, a cruise is a budget best because all meals and a wide range of onboard activities are included in one price. In recent years, so many new vessels have been commissioned, the cruise industry is facing a surplus of cabins, which has kept prices low. And although winter in the Caribbean is a popular time to cruise, you should be able to find a cruise price to fit your budget.

To really save money, you can book a less expensive ship, ask for the cheapest cabins and opt for a brief three- or four-day cruise out of Florida -- but don't expect luxury and pampering. Currently, the price is about $460 per person (double) for a three-night cruise, departing Miami for Nassau, in the Bahamas. Air fare to Miami is included.

For information on specific cruises, consult a travel agent.

French Air Controller Strike

Affected Airports - City , State Association:

• Paris  Charles De Gaulle, France  (CDG)

For complete details View

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to French Air Controller Strike Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Instant Upsell -

Refer to Travel Notice Policy - Travel Agency Guidelines for rebooking guidelines and Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com . IU PNRs contain the following SSRs:

• OTHS AGENCY RETAINS CONTROL OF TKT FOR REISSUES
• OTHS INSTANT UPSELL ANCILLARY EMD ISSUED 001xxxxxxxxxx

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Instant Upsell (IU) tickets must use waiver code: TNADV/IU when rebooking in the Instant Upsell Inventory IU PNRs contain the following SSRs:

Refer to Travel Notice Policy - Travel Agency Guidelines for Endorsement Box requirement when the customer purchased Instant Upsell (IU) directly with American on aa.com .

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
• Ticket reissue for original ticketed fare
• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
• Any changes made to origin/destination all fare rules apply

300-Mile Radius Only - Allowed

• Within same country
• For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 2 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
• Original issuing agency responsible for ticket reissue
• Ticket Revalidation not permitted
• The return travel must be booked in the original class of service (inventory)
• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: 23APR24A or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO's are not allowed when using the TNADVE waiver code for reissue.
• Extend Travel Rebooking does not apply to tickets in conjunction with Instant Upsell (IU)

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

City Breaks in Russia & Ukraine

• Combi 8 days trip to Moscow and St. Petersburg
• 6 days tour to St. Petersburg
• 5 days tour to Moscow
• 8 days tour to Kiev