Tourism Teacher

What is e-tourism and how is it changing travel?

We live in a digital world nowadays, or an ‘e’ world as some may like to put in. We have concepts such as ‘e-business’, ‘e-commerce’, ‘e-marketing’ and ‘e-service’, so it seems it was only time before the idea of ‘e-tourism’ emerged. But what exactly is e-tourism, how does it work and why is it important? Read on to find out…

What is e-tourism?

Research and development, reservation and bookings, marketing and promotion, the tourist experience, is smart tourism e-tourism, the benefits of e-tourism, the disadvantages of e-tourism, how is e-tourism changing travel, e-tourism- further reading.

What is e-tourism

E-tourism is all about the introduction of digitalisation into the tourism industry. This manifests itself in many different ways. We see e-tourism before, during and after a holiday or trip itself – and actually there is a lot of e-tourism that goes on behind the scenes, so we don’t actually ‘see’ it at all!

Dimitrious Buhalis is known as an expert in the field of e-tourism and he defines it as the digitization of all processes and value chains in the tourism, travel, hospitality and catering sectors that allow organizations to maximize their efficiency and effectiveness.

This digitalization, over the years, has changed the way that the tourism industry works and in turn has altered the structure of the tourism industry , often for the better- making it more efficient and productive. And this is not unique to the tourism industry by any means, our whole world has been becoming increasingly digitalised for many years now. In fact, we have become so reliant on the digital aspects of our lives that the functioning of the contemporary tourism system and its future seem unthinkable without the technological innovation that we have today!

What is e-tourism

Examples of e-tourism

E-tourism is ingrained throughout the tourism system, from the booking process right through to the tourist experience and everywhere in between. It would be impossible to discuss every way that technology is used in the tourism industry (ok, well perhaps not impossible, but I would be here a very long time!). Below I have outlined some of the most common ways that that e-tourism occurs.

E-tourism is used to a large extent during the research and development stages of a tourism product or service. There are a wealth of digital resources at the disposal of tourism industry stakeholders , which enables them to collect large amounts of data and research their (potential) customers. In turn, this helps organisations in the travel and tourism industry to better understand their customers and therefore to better satisfy their needs and desires.

Likewise, recent years have seen many options for the tourists themselves to research their travel choices to a greater extent than they have previously been able to. Reading blogs, looking at travel pictures on Instagram, scouring Pinterest… when it comes to heading off on a city break or relaxing beach vacay, tourists often turn to the internet as a source of location inspiration- this is also evidence of e-tourism.

What is e-tourism

Central reservation systems have come a long way in the past couple of decades. First introduced in the 1960s by airlines, central reservation systems were quickly adopted by hotels and other businesses operating in the travel and tourism industry. Most recently these have been further developed to allow the tourist to play a key role in the booking process by linking their reservation systems to popular online booking platforms such as Expedia or Syscanner as well as in-house developed booking systems.

Nowadays, pretty much everything can be booked online. Tourists don’t need to make a trip into town specifically to visit a travel agent, and sit there while they look through brochures and databases to find a trip that ticks every box for them- tourists can do it for themselves! There is far more freedom and independence now, as consumers are part of the process from the start. Bookings and changes can be made at the tap of a button or the click of a link. This not only makes the process simpler and easier for the tourist, but it also helps the business to operate faster and more efficiently, reducing overhead costs and maximising productivity.

Some years ago the likes of travel agencies and tourist boards would focus their marketing efforts on printed advertising such as posters, brochures and flyers… but those days are long gone now. Whilst there will always be a place for physical advertising of this type, travel and tourism organisations now have a wealth of valuable data at their fingertips that they can use to inform their marketing.

As we live more of our lives online (think shopping, researching, connecting with our friends on social media etc), the organisations that want to sell us their products and/or services are more informed to do so than they have ever been before. Adverts can be targeted to specific customers based on location, age and other relevant demographics. It can also be based around the user’s online activity- yes, if you begin to research ecotourism holidays it is likely that you may begin to be shown adverts about eco lodges in the Gambia or ecotourism in Costa Rica ! Whilst there are certainly some ethical questions about how much of our data is used by organisations for advertising purposes, there is no disputing that the organisations of today have a big foot up in comparison to their counterparts from a decade or two ago!

In addition to this, we have new platforms where marketing can take place. Social media platforms such as Instagram or Facebook allow for both large companies and individuals to promote products, services or places. As I explain in my article about Instatourism , these social media platforms can be powerful tools for the purposes of marketing. And more and more people are working in the field too- many argue that the growth of travel influencers around the world has changed the marketing industry forever!

Technology has also enhanced the travel sector in many ways. More efficient aircraft, trains, cars etc have enabled us to travel further and faster than ever before. They typically create less damage to the environment too, with more environmentally friendly initiatives being researched and implemented such as bio fuels and hybrid models.

Travel is easier for the consumer these days too. No longer do we need to carry around our pocket-sized road maps, or get stressed out when we can’t read directions- all we need nowadays is a 4G connection and a navigation app! There are plenty of other apps that help us travel too, from train apps with timetables to flight comparison sites and more.

There are many ways that e-tourism has helped to enhance the tourist experience and to make the tourism industry more efficient. From having your room service brought to you by a robot, to checking a menu in a restaurant using a QR code, to downloading an app in a theme park that shows queue times for the rides to having an audio programme give you information on your phone as you walk through a museum. E-tourism is everywhere we look!

What is e-tourism

Is virtual tourism e-tourism?

Virtual tourism is an example of e-tourism in practice. It is essentially a hybrid concept- it combines both the notions of virtual reality and tourism. In essence, virtual tourism facilitates a tourism experience, without actually having to travel anywhere. Virtual tourism takes many different forms and comes in vary degrees of technological capability.

In its simplest form, virtual tourism may comprise of a video of a tourism destination. The ‘tourist’ watches the video, utilising their hearing and sight senses. More sophisticated forms of virtual tourism include being immersed in an environment through use of a headset or simulator. It may involve use of various props, users may be required to wear gloves and there may be additional sensations such as movement (like in a rollercoaster simulator), feeling (for example if the user is sprayed with water ) and smell. You can read a detailed article about the virtual tourism industry here.

Smart tourism and e-tourism are commonly interlinked, however smart tourism is not always an example of e-tourism. Smart tourism is all about tourism that is designed in a ‘smart’ way- the intention is to promote productivity and make the tourism industry efficient. Oftentimes this does require the use of digitalisation, or technology, hence making it a form of e-tourism, but this isn’t always the case 100% of the time. You can read all about the concept of smart tourism here.

virtual tourism

Ultimately, e-tourism is a good thing. The use of technology in the tourism industry has helped to make it more efficient, run more smoothly (with less risk of human error) and making it more productive. This generally means that consumers (or tourists) are more satisfied with their tourism experience and that the organisations involved have increased profit margins and lower overheads.

E-tourism has introduced us to a whole new way of thinking and has helped to expose us to invaluable developments in the travel and tourism industry- it has helped to make parts of the industry more environmentally friendly, it has helped to have more effective marketing and product development and it has helped us to embrace new forms of tourism too, such as smart tourism and virtual tourism.

However, as is the case with any form of tourism, there are some negative impacts of e-tourism too. The use of technology sometimes takes away the ‘human’ aspect- customer service from a robot will never replace the smiles and conversations that a real person would bring to the situation. And using technology to a large extent may reduce the number of jobs in the tourism industry too, which can have a negative economic impact on the host community. Furthermore, technology can go wrong- a booking system that is down or a website that doesn’t work properly can cause loss of money and business, for example.

Ultimately, e-tourism is all about making the tourism industry more efficient through the use of technology. As I have outlined in this article, there are many ways that this can be done and the benefits of this can be far reaching. From the perspective of the tourism industry, the digitalisation of travel and tourism can help to enhance business prospects- income, productivity, performance etc. And from the perspective of the tourist it can help to make their tourism experience more enjoyable.

If you have found this article interesting, then I am sure that you will enjoy these too!

  • What is smart tourism and why is it so BIG?
  • Virtual tourism explained: What, why and where
  • What is sustainable tourism and why does it matter?
  • What is ecotourism and why is it so important?
  • Niche tourism: What, why and where

My Blog

How the digital world is changing the tourism industry?

Wanderer Blog Post 0

Tourism and travel represent nowadays the main leisure activity for billions of people around the globe. The digitalization of our world and the use of new technologies changed the way we look and perceive the tourism industry and opened the door to the E-tourism.

What is the future of tourism in the digital era? What are the changes we can expect?

As I am always interested in the new digital outbreaks, and also passionate about tourism and travels , I decided to research the new concept of E-tourism.

E-tourism: digitization of the industry

E-tourism: new digital trends, m-tourism and e-tourism:.

The E-tourism is defined as “the digitization of all the methods and value chains of the tourism, travel, hotel and catering sectors, allowing companies to maximize their efficiency and their offers to customers”. The emergence of the Internet in the ’90s as well as the development of various web technologies have strongly changed and revolutionized the tourism sector . E-tourism is a new way of thinking, organizing and experiencing the holidays that is taking place . People are increasingly using smartphones, computers, and tablets to book flights and hotels. They also tend to discuss and send photos and videos of their stay. In the era of E-tourism, travelers share their opinions and experiences before going on a trip , during the trip, and after the end of the holidays on social networks.

These opinions will have a great influence on the reputation and value of a certain destination or tourist offer. A study conducted by Raffour Interactive’s firm in 2015 shows the key figures of E-tourism in France:

  • 71% of people consult the Internet to prepare their stay.
  • 45% have booked all their trip or part directly online.
  • 32% are preparing their holidays from their smartphones.
  • 77% of E-tourists consult opinions online.
  • 68% are influenced by the opinions they read. These figures show that the Internet has become an important source of information regarding tourism offers . People are increasingly trusting the sites and reviews posted on them to choose their stay.

The web has become the predominant channel worldwide . The number of bookings made online increases from one month to the next. According to Damian Cook, CEO of E-Tourism Frontiers : “ To say that digital tourism is the future of the market means that we live in the past. E-tourism is not the future, it is already the present “.

It’s not only important to know that online bookings are the new trend but you also need to understand the role that social networks play as ‘drivers’ of these bookings.

With the rise of social media, we find that there is a transfer of control from the travel industry to individual tourists. This can be frightening because their opinions can affect the integrity of a certain offer . At the same time, this transfer of control could be a great opportunity. “ When tourists have a great experience, they publish photos, videos and even write reviews that will surely bring in more customers ” said Damian Cook.

I personally think that nowadays internet users are increasingly looking for interactive platforms where they can communicate and share with tourist agencies. Having a website is not enough anymore. Tourism stakeholders are committed to empowering their customers to create their own content on social networks. I, for example, always like to participate in social media games or post reviews of my experiences. It would surely help me appreciate more and more the companies that are giving this opportunity for customers.

Vacations are the most shared experiences on these platforms. People take pictures, they show the destination, they describe their experience and also talk about their meals. This is considered free advertising for the agency organizing this stay especially as hundreds of thousands of such publications are shared each day . Social networks have surely changed the trends of tourism but the tourist in himself remains the most valuable asset. In the digital world, the tourism industry is driven by independent travelers. Consumers took power, they participate in the creation of the offer.

The development of mobile applications in recent years and its adaptation to the field of travel has led to the emergence of what we call the M-tourism .

“ The major evolution of E-tourism is that of the mobile ” according to Guy Raffour. In 2009, 4% of the population was preparing their holidays via their smartphones. This number increased exponentially during the next seven years. In 2016, 53% of people use tablets and mobiles to prepare trips. There is a huge increase in 7 years.

E tourism M tourism

65% of travelers say that M-tourism has a big impact on the way they prepare their trips . By having their digital tablet or mobile, travelers have access all the time, to all the leisure offers and activities available on site. They customize their holidays on site , adding a hotel night or booking a restaurant without having to think about it in advance . We are witnessing more freedom and independence. Individuals are increasingly connected through their smartphone which makes the M-tourism the newest trend in the travel and vacation market.

To summarize, I think in the digital world, it is important for tourism and travel companies to acknowledge the importance of a satisfied customer. People are connected the whole time. I personally post pictures daily whenever I am visiting a new place. I write reviews and give my opinion on hotels, packages, and flights. There reviews and posts will surely influence people’s decisions when planning the same trip.

The customers are gaining more and more control. It is important to innovate and understand the value of UGC (user-generated content) in order to always offer unique experiences for travelers.

Finally, on a more personal note, always remember that even if you can stay connected all the time during your trips, turn off your phone for a few hours and just enjoy the stories you are writing!

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e-Tourism: An Informatics Perspective

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More and more aspects of our life “move” to the Web. The Web and the Internet, as the underlying information infrastructure, cannot only be considered as a mirror of the “real” physical world; it is increasingly hard to distinguish between the physical and the virtual. The Web, however, is not only reflecting and “operating” this world, it is obviously also transforming it. Information technology (IT) acts both as an enabler and as driver of technical, economic, and societal developments. One can even speak of a coevolution of humans and machines. With recent achievements in areas such as computational models, Internet of things, or artificial intelligence, we see the power of informatics. Moreover, from an ontological point of view, informatics influences how we perceive the world, how we think about it.

This chapter starts by highlighting the historic importance of technology to growth and development. In the following, it intertwines two lines of thought: as informatics forms the technical and methodological basis of e-tourism, it reviews the nature of informatics as a scientific discipline, its methodological roots, and its importance, both for applications and for science. This is then related to the e-tourism domain, its history, development, and possible future. But most importantly: while informatics offers many positive prospects and possibilities, its development raises at the same time serious issues with respect to society, economy, politics, or the individual. Thus, the chapter concludes with a reference to our responsibility as scientists and to the Vienna Manifesto on Digital Humanism.

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Werthner, H. (2022). e-Tourism: An Informatics Perspective. In: Xiang, Z., Fuchs, M., Gretzel, U., Höpken, W. (eds) Handbook of e-Tourism. Springer, Cham. https://doi.org/10.1007/978-3-030-48652-5_1

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Glossary of tourism terms

Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes. These people are called visitors (which may be either tourists or excursionists; residents or non-residents) and tourism has to do with their activities, some of which involve tourism expenditure.

A B C D E F G H I J K L M N O P Q R S T U V W Y Z

Activity/activities : In tourism statistics, the term activities represent the actions and behaviors of people in preparation for and during a trip in their capacity as consumers ( IRTS 2008, 1.2 ).

Activity (principal): The principal activity of a producer unit is the activity whose value added exceeds that of any other activity carried out within the same unit ( SNA 2008, 5.8 ).

Activity (productive): The (productive) activity carried out by a statistical unit is the type of production in which it engages. It has to be understood as a process, i.e. the combination of actions that result in a certain set of products. The classification of productive activities is determined by their principal output.

Administrative data : Administrative data is the set of units and data derived from an administrative source. This is a data holding information collected and maintained for the purpose of implementing one or more administrative regulations.

Adventure tourism : Adventure tourism is a type of tourism which usually takes place in destinations with specific geographic features and landscape and tends to be associated with a physical activity, cultural exchange, interaction and engagement with nature. This experience may involve some kind of real or perceived risk and may require significant physical and/or mental effort. Adventure tourism generally includes outdoor activities such as mountaineering, trekking, bungee jumping, rock climbing, rafting, canoeing, kayaking, canyoning, mountain biking, bush walking, scuba diving. Likewise, some indoor adventure tourism activities may also be practiced.

Aggregated data : The result of transforming unit level data into quantitative measures for a set of characteristics of a population.

Aggregation : A process that transforms microdata into aggregate-level information by using an aggregation function such as count, sum average, standard deviation, etc.

Analytical unit : Entity created by statisticians, by splitting or combining observation units with the help of estimations and imputations.

Balance of payments : The balance of payments is a statistical statement that summarizes transactions between residents and non-residents during a period. It consists of the goods and services account, the primary income account, the secondary income account, the capital account, and the financial account ( BPM6, 2.12 ).

Bias : An effect which deprives a statistical result of representativeness by systematically distorting it, as distinct from a random error which may distort on any one occasion but balances out on the average.

Business and professional purpose (of a tourism trip): The business and professional purpose of a tourism trip includes the activities of the self-employed and employees, as long as they do not correspond to an implicit or explicit employer-employee relationship with a resident producer in the country or place visited, those of investors, businessmen, etc. ( IRTS 2008, 3.17.2 ).

Business tourism : Business tourism is a type of tourism activity in which visitors travel for a specific professional and/or business purpose to a place outside their workplace and residence with the aim of attending a meeting, an activity or an event. The key components of business tourism are meetings, incentives, conventions and exhibitions. The term "meetings industry" within the context of business tourism recognizes the industrial nature of such activities. Business tourism can be combined with any other tourism type during the same trip.

Business visitor : A business visitor is a visitor whose main purpose for a tourism trip corresponds to the business and professional category of purpose ( IRTS 2008, 3.17.2 ).

Central Product Classification : The Central Product Classification (CPC) constitutes a complete product classification covering goods and services. It is intended to serve as an international standard for assembling and tabulating all kinds of data requiring product detail, including industrial production, national accounts, service industries, domestic and foreign commodity trade, international trade in services, balance of payments, consumption and price statistics. Other basic aims are to provide a framework for international comparison and promote harmonization of various types of statistics dealing with goods and services.

Census : A census is the complete enumeration of a population or groups at a point in time with respect to well defined characteristics: for example, Population, Production, Traffic on particular roads.

Coastal, maritime and inland water tourism : Coastal tourism refers to land-based tourism activities such as swimming, surfing, sunbathing and other coastal leisure, recreation and sports activities which take place on the shore of a sea, lake or river. Proximity to the coast is also a condition for services and facilities that support coastal tourism. Maritime tourism refers to sea-based activities such as cruising, yachting, boating and nautical sports and includes their respective land-based services and infrastructure. Inland water tourism refers to tourism activities such as cruising, yachting, boating and nautical sports which take place in aquatic- influenced environments located within land boundaries and include lakes, rivers, ponds, streams, groundwater, springs, cave waters and others traditionally grouped as inland wetlands.

Coherence : Adequacy of statistics to be combined in different ways and for various uses.

Competitiveness of a tourism destination : The competitiveness of a tourism destination is the ability of the destination to use its natural, cultural, human, man-made and capital resources efficiently to develop and deliver quality, innovative, ethical and attractive tourism products and services in order to achieve a sustainable growth within its overall vision and strategic goals, increase the added value of the tourism sector, improve and diversify its market components and optimize its attractiveness and benefits both for visitors and the local community in a sustainable perspective.

Consistency : Logical and numerical coherence.

Country of reference : The country of reference refers to the country for which the measurement is done. ( IRTS 2008, 2.15 ).

Country of residence : The country of residence of a household is determined according to the centre of predominant economic interest of its members. If a person resides (or intends to reside) for more than one year in a given country and has there his/her centre of economic interest (for example, where the predominant amount of time is spent), he/she is considered as a resident of this country.

Country-specific tourism characteristic products and activities : To be determined by each country by applying the criteria of IRTS 2008, 5.10 in their own context; for these products, the activities producing them will be considered as tourism characteristic, and the industries in which the principal activity is tourism-characteristic will be called tourism industries ( IRTS 2008, 5.16 ).

Cultural tourism : Cultural tourism is a type of tourism activity in which the visitor's essential motivation is to learn, discover, experience and consume the tangible and intangible cultural attractions/products in a tourism destination. These attractions/products relate to a set of distinctive material, intellectual, spiritual and emotional features of a society that encompasses arts and architecture, historical and cultural heritage, culinary heritage, literature, music, creative industries and the living cultures with their lifestyles, value systems, beliefs and traditions.

Data checking : Activity whereby the correctness conditions of the data are verified. It also includes the specification of the type of error or of the condition not met, and the qualification of the data and their division into "error-free data" and "erroneous data".

Data collection : Systematic process of gathering data for official statistics.

Data compilation : Operations performed on data to derive new information according to a given set of rules.

Data confrontation : The process of comparing data that has generally been derived from different surveys or other sources, especially those of different frequencies, in order to assess and possibly improve their coherency, and identify the reasons for any differences.

Data processing : Data processing is the operation performed on data by the organization, institute, agency, etc., responsible for undertaking the collection, tabulation, manipulation and preparation of data and metadata output.

Data reconciliation : The process of adjusting data derived from two different sources to remove, or at least reduce, the impact of differences identified.

Destination (main destination of a trip): The main destination of a tourism trip is defined as the place visited that is central to the decision to take the trip. See also purpose of a tourism trip ( IRTS 2008, 2.31 ).

Destination management / marketing organization (DMO) : A destination management/marketing organization (DMO) is the leading organizational entity which may encompass the various authorities, stakeholders and professionals and facilitates tourism sector partnerships towards a collective destination vision. The governance structures of DMOs vary from a single public authority to a public/ private partnership model with the key role of initiating, coordinating and managing certain activities such as implementation of tourism policies, strategic planning, product development, promotion and marketing and convention bureau activities. The functions of the DMOs may vary from national to regional and local levels depending on the current and potential needs as well as on the decentralization level of public administration. Not every tourism destination has a DMO.

Documentation: Processes and procedures for imputation,  weighting,  confidentiality  and suppression rules, outlier treatment and data capture should be fully documented by the  survey provider.  Such documentation should be made available to at least  the body financing the survey.

Domestic tourism : Domestic tourism comprises the activities of a resident visitor within the country of reference, either as part of a domestic tourism trip or part of an outbound tourism trip ( IRTS 2008, 2.39 ).

Domestic tourism consumption : Domestic tourism consumption is the tourism consumption of a resident visitor within the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Domestic tourism expenditure : Domestic tourism expenditure is the tourism expenditure of a resident visitor within the economy of reference, (IRTS 2008, 4.15(a)).

Domestic tourism trip : A domestic tourism trip is one with a main destination within the country of residence of the visitor (IRTS 2008, 2.32).

Domestic visitor : As a visitor travels within his/her country of residence, he/she is a domestic visitor and his/her activities are part of domestic tourism.

Durable consumer goods : Durable consumer goods are goods that may be used repeatedly or continuously over a period of a year or more, assuming a normal or average rate of physical usage. When acquired by producers, these are considered to be capital goods used for production processes, as is the case of vehicles, computers, etc. When acquired by households, they are considered to be consumer durable goods ( TSA:RMF 2008, 2.39 ). This definition is identical to the definition of SNA 2008, 9.42 : A consumer durable is a goodthat may be used for purposes of consumption repeatedly or continuously over a period of a year or more.

Dwellings : Each household has a principal dwelling (sometimes also designated as main or primary home), usually defined with reference to time spent there, whose location defines the country of residence and place of usual residence of this household and of all its members. All other dwellings (owned or leased by the household) are considered secondary dwellings ( IRTS 2008, 2.26 ).

Ecotourism : Ecotourism is a type of nature-based tourism activity in which the visitor's essential motivation is to observe, learn, discover, experience and appreciate biological and cultural diversity with a responsible attitude to protect the integrity of the ecosystem and enhance the well-being of the local community. Ecotourism increases awareness towards the conservation of biodiversity, natural environment and cultural assets both among locals and the visitors and requires special management processes to minimize the negative impact on the ecosystem.

Economic analysis : Tourism generates directly and indirectly an increase in economic activity in the places visited (and beyond), mainly due to demand for goods and services thatneed to be produced and provided. In the economic analysis of tourism, one may distinguish between tourism's 'economic contribution' which refers to the direct effect of tourism and is measurable by means of the TSA, and tourism's 'economic impact' which is a much broader concept encapsulating the direct, indirect and induced effects of tourism and which must be estimated by applying models. Economic impact studies aim to quantify economic benefits, that is, the net increase in the wealth of residents resulting from tourism, measured in monetary terms, over and above the levels that would prevail in its absence.

Economic territory : The term "economic territory" is a geographical reference and points to the country for which the measurement is done (country of reference) ( IRTS 2008, 2.15 ).

Economically active population : The economically active population or labour force comprises all persons of either sex who furnish the supply of labour for the production of goods and services as defined by the system of national accounts during a specified time-reference period (ILO, Thirteenth ICLS, 6.18).

Economy (of reference): "Economy" (or "economy of reference") is an economic reference defined in the same way as in the balance of payments and in the system of national accounts: it refers to the economic agents that are resident in the country of reference ( IRTS 2008, 2.15 ).

Education tourism : Education tourism covers those types of tourism which have as a primary motivation the tourist's engagement and experience in learning, self-improvement, intellectual growth and skills development. Education Tourism represents a broad range of products and services related to academic studies, skill enhancement holidays, school trips, sports training, career development courses and language courses, among others.

Employees : Employees are all those workers who hold the type of job defined as "paid employment" (ILO, Fifteenth ICLS, pp. 20-22).

Employer-employee relationship : An employer-employee relationship exists when there is an agreement, which may be formal or informal, between an entity and an individual, normally entered into voluntarily by both parties, whereby the individual works for the entity in return for remuneration in cash or in kind ( BPM6, 11.11 ).

Employers : Employers are those workers who, working on their own account with one or more partners, hold the type of job defined as a "self-employment job" and, in this capacity, on a continuous basis (including the reference period) have engaged one or more persons to work for them in their business as "employee(s)" (ILO, Fifteenth ICLS, pp. 20-22).

Employment : Persons in employment are all persons above a specified age who, during a specified brief period, either one week or one day, were in paid employment or self-employment (OECD GST, p. 170).

Employment in tourism industries : Employment in tourism industries may be measured as a count of the persons employed in tourism industries in any of their jobs, as a count of the persons employed in tourism industries in their main job, or as a count of the jobs in tourism industries ( IRTS 2008, 7.9 ).

Enterprise : An enterprise is an institutional unit engaged in production of goods and/or services. It may be a corporation, a non-profit institution, or an unincorporated enterprise. Corporate enterprises and non-profit institutions are complete institutional units. An unincorporated enterprise, however, refers to an institutional unit —a household or government unit —only in its capacity as a producer of goods and services (OECD BD4, p. 232)

Establishment : An establishment is an enterprise, or part of an enterprise, that is situated in a single location and in which only a single productive activity is carried out or in which the principal productive activity accounts for most of the value added ( SNA 2008, 5.14 ).

Estimation : Estimation is concerned with inference about the numerical value of unknown population values from incomplete data such as a sample. If a single figure is calculated for each unknown parameter the process is called "point estimation". If an interval is calculated within which the parameter is likely, in some sense, to lie, the process is called "interval estimation".

Exports of goods and services : Exports of goods and services consist of sales, barter, or gifts or grants, of goods and services from residents to non-residents (OECD GST, p. 194)

Frame : A list, map or other specification of the units which define a population to be completely enumerated or sampled.

Forms of tourism : There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. These can be combined in various ways to derive the following additional forms of tourism: internal tourism, national tourism and international tourism.

Gastronomy tourism :  Gastronomy tourism is a type of tourism activity which is characterized by the visitor's experience linked with food and related products and activities while travelling. Along with authentic, traditional, and/or innovative culinary experiences, Gastronomy Tourism may also involve other related activities such as visiting the local producers, participating in food festivals and attending cooking classes. Eno-tourism (wine tourism), as a sub-type of gastronomy tourism, refers to tourism whose purpose is visiting vineyards, wineries, tasting, consuming and/or purchasing wine, often at or near the source.

Goods : Goods are physical, produced objects for which a demand exists, over which ownership rights can be established and whose ownership can be transferred from one institutional unit to another by engaging in transactions on markets ( SNA 2008, p. 623 ).

Gross fixed capital formation : Gross fixed capital formation is defined as the value of institutional units' acquisitions less disposals of fixed assets. Fixed assets are produced assets (such as machinery, equipment, buildings or other structures) that are used repeatedly or continuously in production over several accounting periods (more than one year) ( SNA 2008, 1.52 ).

Gross margin : The gross margin of a provider of reservation services is the difference between the value at which the intermediated service is sold and the value accrued to the provider of reservation services for this intermediated service.

Gross value added : Gross value added is the value of output less the value of intermediate consumption ( TSA:RMF 2008, 3.32 ).

Gross value added of tourism industries : Gross value added of tourism industries (GVATI) is the total gross value added of all establishments belonging to tourism industries, regardless of whether all their output is provided to visitors and the degree of specialization of their production process ( TSA:RMF 2008, 4.86 ).

Grossing up : Activity aimed at transforming, based on statistical methodology, micro-data from samples into aggregate-level information representative of the target population.

Health tourism : Health tourism covers those types of tourism which have as a primary motivation, the contribution to physical, mental and/or spiritual health through medical and wellness-based activities which increase the capacity of individuals to satisfy their own needs and function better as individuals in their environment and society. Health tourism is the umbrella term for the subtypes wellness tourism and medical tourism.

Imputation : Procedure for entering a value for a specific data item where the response is missing or unusable.

Inbound tourism : Inbound tourism comprises the activities of a non-resident visitor within the country of reference on an inbound tourism trip ( IRTS 2008, 2.39 ).

Inbound tourism consumption : Inbound tourism consumption is the tourism consumption of a non-resident visitor within the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Inbound tourism expenditure : Inbound tourism expenditure is the tourism expenditure of a non-resident visitor within the economy of reference ( IRTS 2008, 4.15(b) ).

Innovation in tourism : Innovation in tourism is the introduction of a new or improved component which intends to bring tangible and intangible benefits to tourism stakeholders and the local community, improve the value of the tourism experience and the core competencies of the tourism sector and hence enhance tourism competitiveness and /or sustainability. Innovation in tourism may cover potential areas, such as tourism destinations, tourism products, technology, processes, organizations and business models, skills, architecture, services, tools and/or practices for management, marketing, communication, operation, quality assurance and pricing.

Institutional sector : An aggregation of institutional units on the basis of the type of producer and depending on their principal activity and function, which are considered to be indicative of their economic behaviour.

Institutional unit : The elementary economic decision-making centre characterised by uniformity of behaviour and decision-making autonomy in the exercise of its principal function.

Intermediate consumption : Intermediate consumption consists of the value of the goods and services consumed as inputs by a process of production, excluding fixed assets whose consumption is recorded as consumption of fixed capital ( SNA 2008, 6.213 ).

Internal tourism : Internal tourism comprises domestic tourism and inbound tourism, that is to say, the activities of resident and non-resident visitors within the country of reference as part of domestic or international tourism trips ( IRTS 2008, 2.40(a) ).

Internal tourism consumption : Internal tourism consumption is the tourism consumption of both resident and non-resident visitors within the economy of reference. It is the sum of domestic tourism consumption and inbound tourism consumption ( TSA:RMF 2008, figure 2.1 ).

Internal tourism expenditure : Internal tourism expenditure comprises all tourism expenditure of visitors, both resident and non-resident, within the economy of reference. It is the sum of domestic tourism expenditure and inbound tourism expenditure. It includes acquisition of goods and services imported into the country of reference and sold to visitors. This indicator provides the most comprehensive measurement of tourism expenditure in the economy of reference ( IRTS 2008, 4.20(a) ).

International Standard Industrial Classification of All Economic Activities : The International Standard Industrial Classification of All Economic Activities (ISIC) consists of a coherent and consistent classification structure of economic activities based on a set of internationally agreed concepts, definitions, principles and classification rules. It provides a comprehensive framework within which economic data can be collected and reported in a format that is designed for purposes of economic analysis, decision-taking and policymaking. The classification structure represents a standard format to organize detailed information about the state of an economy according to economic principles and perceptions (ISIC, Rev.4, 1).

International tourism : International tourism comprises inbound tourism and outbound tourism, that is to say, the activities of resident visitors outside the country of reference, either as part of domestic or outbound tourism trips and the activities of non-resident visitors within the country of reference on inbound tourism trips ( IRTS 2008, 2.40(c) ).

International visitor : An international traveller qualifies as an international visitor with respect to the country of reference if: (a) he/she is on a tourism trip and (b) he/she is a non-resident travelling in the country of reference or a resident travelling outside of it ( IRTS 2008, 2.42 ).

Job : The agreement between an employee and the employer defines a job and each self-employed person has a job ( SNA 2008, 19.30 ).

Measurement error : Error in reading, calculating or recording numerical value.

Medical tourism : Medical tourism is a type of tourism activity which involves the use of evidence-based medical healing resources and services (both invasive and non-invasive). This may include diagnosis, treatment, cure, prevention and rehabilitation.

Meetings industry : To highlight purposes relevant to the meetings industry, if a trip's main purpose is business/professional, it can be further subdivided into "attending meetings, conferences or congresses, trade fairs and exhibitions" and "other business and professional purposes". The term meetings industry is preferred by the International Congress and Convention Association (ICCA), Meeting Professionals International (MPI) and Reed Travel over the acronym MICE (Meetings, Incentives, Conferences and Exhibitions) which does not recognize the industrial nature of such activities.

Metadata : Data that defines and describes other data and processes.

MICE : See meetings industry.

Microdata : Non-aggregated observations, or measurements of characteristics of individual units.

Mirror statistics : Mirror statistics are used to conduct bilateral comparisons of two basic measures of a trade flow and are a traditional tool for detecting the causes of asymmetries in statistics (OECD GST, p. 335).

Mountain tourism : Mountain tourism is a type of tourism activity which takes place in a defined and limited geographical space such as hills or mountains with distinctive characteristics and attributes that are inherent to a specific landscape, topography, climate, biodiversity (flora and fauna) and local community. It encompasses a broad range of outdoor leisure and sports activities.

National tourism : National tourism comprises domestic tourism and outbound tourism, that is to say, the activities of resident visitors within and outside the country of reference, either as part of domestic or outbound tourism trips ( IRTS 2008, 2.40(b) ).

National tourism consumption : National tourism consumption is the tourism consumption of resident visitors, within and outside the economy of reference. It is the sum of domestic tourism consumption and outbound tourism consumption ( TSA:RMF 2008, figure 2.1 ).

National tourism expenditure : National tourism expenditure comprises all tourism expenditure of resident visitors within and outside the economy of reference. It is the sum of domestic tourism expenditure and outbound tourism expenditure ( IRTS 2008, 4.20(b) ).

Nationality : The concept of "country of residence" of a traveller is different from that of his/her nationality or citizenship ( IRTS 2008, 2.19 ).

Non-monetary indicators : Data measured in physical or other non-monetary units should not be considered a secondary part of a satellite account. They are essential components, both for the information they provide directly and in order to analyse the monetary data adequately ( SNA 2008, 29.84 ).

Observation unit : entity on which information is received and statistics are compiled.

Outbound tourism : Outbound tourism comprises the activities of a resident visitor outside the country of reference, either as part of an outbound tourism trip or as part of a domestic tourism trip ( IRTS 2008, 2.39(c) ).

Outbound tourism consumption : Outbound tourism consumption is the tourism consumption of a resident visitor outside the economy of reference ( TSA:RMF 2008, figure 2.1 ).

Outbound tourism expenditure : Outbound tourism expenditure is the tourism expenditure of a resident visitor outside the economy of reference ( IRTS 2008, 4.15(c) ).

Output : Output is defined as the goods and services produced by an establishment, a) excluding the value of any goods and services used in an activity for which the establishment does not assume the risk of using the products in production, and b) excluding the value of goods and services consumed by the same establishment except for goods and services used for capital formation (fixed capital or changes in inventories) or own final consumption ( SNA 2008, 6.89 ).

Output (main): The main output of a (productive) activity should be determined by reference to the value added of the goods sold or services rendered (ISIC rev.4, 114).

Pilot survey : The aim of a pilot survey is to test the questionnaire (pertinence of the questions, understanding of questions by those being interviewed, duration of the interview) and to check various potential sources for sampling and non-sampling errors: for instance, the place in which the surveys are carried out and the method used, the identification of any omitted answers and the reason for the omission, problems of communicating in various languages, translation, the mechanics of data collection, the organization of field work, etc.

Place of usual residence : The place of usual residence is the geographical place where the enumerated person usually resides, and is defined by the location of his/her principal dwelling (Principles and recommendations for population and housing censuses of the United Nations, 2.20 to 2.24).

Probability sample : A sample selected by a method based on the theory of probability (random process), that is, by a method involving knowledge of the likelihood of any unit being selected.

Production account : The production account records the activity of producing goods and services as defined within the SNA. Its balancing item, gross value added, is defined as the value of output less the value of intermediate consumption and is a measure of the contribution to GDP made by an individual producer, industry or sector. Gross value added is the source from which the primary incomes of the SNA are generated and is therefore carried forward into the primary distribution of income account. Value added and GDP may also be measured net by deducting consumption of fixed capital, a figure representing the decline in value during the period of the fixed capital used in a production process ( SNA 2008, 1.17 ).

Production : Economic production may be defined as an activity carried out under the control and responsibility of an institutional unit that uses inputs of labour, capital, and goods and services to produce outputs of goods or services ( SNA 2008, 6.24. ).

Purpose of a tourism trip (main): The main purpose of a tourism trip is defined as the purpose in the absence of which the trip would not have taken place ( IRTS 2008, 3.10. ). Classification of tourism trips according to the main purpose refers to nine categories: this typology allows the identification of different subsets of visitors (business visitors, transit visitors, etc.) See also destination of a tourism trip ( IRTS 2008, 3.14 ).

Quality of a tourism destination : Quality of a tourism destination is the result of a process which implies the satisfaction of all tourism product and service needs, requirements and expectations of the consumer at an acceptable price, in conformity with mutually accepted contractual conditions and the implicit underlying factors such as safety and security, hygiene, accessibility, communication, infrastructure and public amenities and services. It also involves aspects of ethics, transparency and respect towards the human, natural and cultural environment. Quality, as one of the key drivers of tourism competitiveness, is also a professional tool for organizational, operational and perception purposes for tourism suppliers.

Questionnaire and Questionnaire design : Questionnaire is a group or sequence of questions designed to elicit information on a subject, or sequence of subjects, from a reporting unit or from another producer of official statistics. Questionnaire design is the design (text, order, and conditions for skipping) of the questions used to obtain the data needed for the survey.

Reference period : The period of time or point in time to which the measured observation is intended to refer.

Relevance : The degree to which statistics meet current and potential users' needs.

Reliability : Closeness of the initial estimated value to the subsequent estimated value.

Reporting unit : Unit that supplies the data for a given survey instance, like a questionnaire or interview. Reporting units may, or may not, be the same as the observation unit.

Residents/non-residents : The residents of a country are individuals whose centre of predominant economic interest is located in its economic territory. For a country, the non-residents are individuals whose centre of predominant economic interest is located outside its economic territory.

Response and non-response : Response and non-response to various elements of a survey entail potential errors.

Response error : Response errors may be defined as those arising from the interviewing process. Such errors may be due to a number of circumstances, such as inadequate concepts or questions; inadequate training; interviewer failures; respondent failures.

Rural tourism : Rural tourism is a type of tourism activity in which the visitor's experience is related to a wide range of products generally linked to nature-based activities, agriculture, rural lifestyle / culture, angling and sightseeing. Rural tourism activities take place in non-urban (rural) areas with the following characteristics:

  • Low population density;
  • Landscape and land-use dominated by agriculture and forestry; and
  • Traditional social structure and lifestyle

Same-day visitor (or excursionist): A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Sample : A subset of a frame where elements are selected based on a process with a known probability of selection.

Sample survey : A survey which is carried out using a sampling method.

Sampling error : That part of the difference between a population value and an estimate thereof, derived from a random sample, which is due to the fact that only a subset of the population is enumerated.

Satellite accounts : There are two types of satellite accounts, serving two different functions. The first type, sometimes called an internal satellite, takes the full set of accounting rules and conventions of the SNA but focuses on a particular aspect of interest by moving away from the standard classifications and hierarchies. Examples are tourism, coffee production and environmental protection expenditure. The second type, called an external satellite, may add non-economic data or vary some of the accounting conventions or both. It is a particularly suitable way to explore new areas in a research context. An example may be the role of volunteer labour in the economy ( SNA 2008, 29.85 ).

SDMX, Statistical Data and Metadata Exchange : Set of technical standards and content-oriented guidelines, together with an IT architecture and tools, to be used for the efficient exchange and sharing of statistical data and metadata (SDMX).

Seasonal adjustment : Seasonal adjustment is a statistical technique to remove the effects of seasonal calendar influences on a series. Seasonal effects usually reflect the influence of the seasons themselves, either directly or through production series related to them, or social conventions. Other types of calendar variation occur as a result of influences such as number of days in the calendar period, the accounting or recording practices adopted or the incidence of moving holidays.

Self-employment job : Self-employment jobs are those jobs where remuneration is directly dependent upon the profits (or the potential of profits) derived from the goods or services produced.

Self-employed with paid employees : Self-employed with paid employees are classified as employers.

Self-employed without employees : Self-employed without employees are classified as own-account workers.

Services : Services are the result of a production activity that changes the conditions of the consuming units, or facilitates the exchange of products or financial assets. They cannot be traded separately from their production. By the time their production is completed, they must have been provided to the consumers ( SNA 2008, 6.17 ).

Social transfers in kind : A special case of transfers in kind is that of social transfers in kind. These consist of goods and services provided by general government and non-profit institutions serving households (NPISHs) that are delivered to individual households. Health and education services are the prime examples. Rather than provide a specified amount of money to be used to purchase medical and educational services, the services are often provided in kind to make sure that the need for the services is met. (Sometimes the recipient purchases the service and is reimbursed by the insurance or assistance scheme. Such a transaction is still treated as being in kind because the recipient is merely acting as the agent of the insurance scheme) (SNA 2008, 3.83).

Sports tourism : Sports tourism is a type of tourism activity which refers to the travel experience of the tourist who either observes as a spectator or actively participates in a sporting event generally involving commercial and non-commercial activities of a competitive nature.

Standard classification : Classifications that follow prescribed rules and are generally recommended and accepted.

Statistical error : The unknown difference between the retained value and the true value.

Statistical indicator : A data element that represents statistical data for a specified time, place, and other characteristics, and is corrected for at least one dimension (usually size) to allow for meaningful comparisons.

Statistical metadata : Data about statistical data.

Statistical unit : Entity about which information is sought and about which statistics are compiled. Statistical units may be identifiable legal or physical entities or statistical constructs.

Survey : An investigation about the characteristics of a given population by means of collecting data from a sample of that population and estimating their characteristics through the systematic use of statistical methodology.

System of National Accounts : The System of National Accounts (SNA) is the internationally agreed standard set of recommendations on how to compile measures of economic activity in accordance with strict accounting conventions based on economic principles. The recommendations are expressed in terms of a set of concepts, definitions, classifications and accounting rules that comprise the internationally agreed standard for measuring indicators of economic performance. The accounting framework of the SNA allows economic data to be compiled and presented in a format that is designed for purposes of economic analysis, decision-taking and policymaking ( SNA 2008, 1.1 ).

Total tourism internal demand : Total tourism internal demand, is the sum of internal tourism consumption, tourism gross fixed capital formation and tourism collective consumption ( TSA:RMF 2008, 4.114 ). It does not include outbound tourism consumption.

Tourism : Tourism refers to the activity of visitors ( IRTS 2008, 2.9 ).

Tourism characteristic activities : Tourism characteristic activities are the activities that typically produce tourism characteristic products. As the industrial origin of a product (the ISIC industry that produces it) is not a criterion for the aggregation of products within a similar CPC category, there is no strict one-to-one relationship between products and the industries producing them as their principal outputs ( IRTS 2008, 5.11 ).

Tourism characteristic products : Tourism characteristic products are those that satisfy one or both of the following criteria: a) Tourism expenditure on the product should represent a significant share total tourism expenditure (share-of-expenditure/demand condition); b) Tourism expenditure on the product should represent a significant share of the supply of the product in the economy (share-of-supply condition). This criterion implies that the supply of a tourism characteristic product would cease to exist in meaningful quantity in the absence of visitors ( IRTS 2008, 5.10 ).

Tourism connected products : Their significance within tourism analysis for the economy of reference is recognized although their link to tourism is very limited worldwide. Consequently, lists of such products will be country-specific ( IRTS 2008, 5.12 ).

Tourism consumption : Tourism consumption has the same formal definition as tourism expenditure. Nevertheless, the concept of tourism consumption used in the Tourism Satellite Account goes beyond that of tourism expenditure. Besides the amount paid for the acquisition of consumption goods and services, as well as valuables for own use or to give away, for and during tourism trips, which corresponds to monetary transactions (the focus of tourism expenditure), it also includes services associated with vacation accommodation on own account, tourism social transfers in kind and other imputed consumption. These transactions need to be estimated using sources different from information collected directly from the visitors, such as reports on home exchanges, estimations of rents associated with vacation homes, calculations of financial intermediation services indirectly measured (FISIM), etc. ( TSA:RMF 2008, 2.25 ).

Tourism destination : A tourism destination is a physical space with or without administrative and/or analytical boundaries in which a visitor can spend an overnight. It is the cluster (co-location) of products and services, and of activities and experiences along the tourism value chain and a basic unit of analysis of tourism. A destination incorporates various stakeholders and can network to form larger destinations. It is also intangible with its image and identity which may influence its market competitiveness.

Tourism direct gross domestic product : Tourism direct gross domestic product (TDGDP) is the sum of the part of gross value added (at basic prices) generated by all industries in response to internal tourism consumption plus the amount of net taxes on products and imports included within the value of this expenditure at purchasers' prices ( TSA:RMF 2008, 4.96 ).

Tourism direct gross value added : Tourism direct gross value added (TDGVA) is the part of gross value added generated by tourism industries and other industries of the economy that directly serve visitors in response to internal tourism consumption ( TSA:RMF 2008, 4.88 ).

Tourism expenditure : Tourism expenditure refers to the amount paid for the acquisition of consumption goods and services, as well as valuables, for own use or to give away, for and during tourism trips. It includes expenditures by visitors themselves, as well as expenses that are paid for or reimbursed by others ( IRTS 2008, 4.2 ).

Tourism industries : The tourism industries comprise all establishments for which the principal activity is a tourism characteristic activity. Tourism industries (also referred to as tourism activities) are the activities that typically producetourism characteristic products. The term tourism industries is equivalent to tourism characteristic activities and the two terms are sometimes used synonymously in the IRTS 2008, 5.10, 5.11 and figure 5.1 .

Tourism product : A tourism product is a combination of tangible and intangible elements, such as natural, cultural and man-made resources, attractions, facilities, services and activities around a specific center of interest which represents the core of the destination marketing mix and creates an overall visitor experience including emotional aspects for the potential customers. A tourism product is priced and sold through distribution channels and it has a life-cycle.

Tourism ratio : For each variable of supply in the Tourism Satellite Account, the tourism ratiois the ratio between the total value of tourism share and total value of the corresponding variable in the Tourism Satellite Account expressed in percentage form ( TSA:RMF 2008, 4.56 ). (See also Tourism share).

Tourism Satellite Account : The Tourism Satellite Account is the second international standard on tourism statistics (Tourism Satellite Account: Recommended Methodological Framework 2008 –TSA:RMF 2008) that has been developed in order to present economic data relative to tourism within a framework of internal and external consistency with the rest of the statistical system through its link to the System of National Accounts. It is the basic reconciliation framework of tourism statistics. As a statistical tool for the economic accounting of tourism, the TSA can be seen as a set of 10 summary tables, each with their underlying data and representing a different aspect of the economic data relative to tourism: inbound, domestic tourism and outbound tourism expenditure, internal tourism expenditure, production accounts of tourism industries, the Gross Value Added (GVA) and Gross Domestic Product (GDP) attributable to tourism demand, employment, investment, government consumption, and non-monetary indicators.

Tourism Satellite Account aggregates : The compilation of the following aggregates, which represent a set of relevant indicators of the size of tourism in an economy is recommended ( TSA:RMF 2008, 4.81 ):

  • Internal tourism expenditure;
  • Internal tourism consumption;
  • Gross value added of tourism industries (GVATI);
  • Tourism direct gross value added (TDGVA);
  • Tourism direct gross domestic product (TDGDP).

Tourism sector : The tourism sector, as contemplated in the TSA, is the cluster of production units in different industries that provide consumption goods and services demanded by visitors. Such industries are called tourism industries because visitor acquisition represents such a significant share of their supply that, in the absence of visitors, their production of these would cease to exist in meaningful quantity.

Tourism share : Tourism share is the share of the corresponding fraction of internal tourism consumption in each component of supply ( TSA:RMF 2008, 4.51 ). For each industry, the tourism share of output (in value), is the sum of the tourism share corresponding to each product component of its output ( TSA:RMF 2008, 4.55 ). (See also Tourism ratio ).

Tourism single-purpose consumer durable goods : Tourism single-purpose consumer durables is a specific category of consumer durable goods that include durable goods that are used exclusively, or almost exclusively, by individuals while on tourism trips ( TSA:RMF 2008 , 2.41 and Annex 5 ).

Tourism trip : Trips taken by visitors are tourism trips ( IRTS 2008, 2.29 ).

Tourist (or overnight visitor): A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Tourism value chain : The tourism value chain is the sequence of primary and support activities which are strategically fundamental for the performance of the tourism sector. Linked processes such as policy making and integrated planning, product development and packaging, promotion and marketing, distribution and sales and destination operations and services are the key primary activities of the tourism value chain. Support activities involve transport and infrastructure, human resource development, technology and systems development and other complementary goods and services which may not be related to core tourism businesses but have a high impact on the value of tourism.

Travel / traveller : Travel refers to the activity of travellers. A traveller is someone who moves between different geographic locations, for any purpose and any duration ( IRTS 2008, 2.4 ). The visitor is a particular type of traveller and consequently tourism is a subset of travel.

Travel group : A travel group is made up of individuals or travel parties travelling together: examples are people travelling on the same package tour or youngsters attending a summer camp ( IRTS 2008, 3.5 ).

Travel item (in balance of payments): Travel is an item of the goods and services account of the balance of payments: travel credits cover goods and services for own use or to give away acquired from an economy by non-residents during visits to that economy. Travel debits cover goods and services for own use or to give away acquired from other economies by residents during visits to other economies ( BPM6, 10.86 ).

Travel party : A travel party is defined as visitors travelling together on a trip and whose expenditures are pooled ( IRTS 2008, 3.2 ).

Trip : A trip refers to the travel by a person from the time of departure from his/her usual residence until he/she returns: it thus refers to a round trip. Trips taken by visitors are tourism trips.

Urban/city tourism : Urban/city tourism is a type of tourism activity which takes place in an urban space with its inherent attributes characterized by non-agricultural based economy such as administration, manufacturing, trade and services and by being nodal points of transport. Urban/city destinations offer a broad and heterogeneous range of cultural, architectural, technological, social and natural experiences and products for leisure and business.

Usual environment: The usual environment of an individual, a key concept in tourism, is defined as the geographical area (though not necessarily a contiguous one) within which an individual conducts his/her regular life routines ( IRTS 2008, 2.21 ).

Usual residence : The place of usual residence is the geographical place where the enumerated person usually resides (Principles and recommendations for population and housing censuses of the United Nations, 2.16 to 2.18).

Vacation home : A vacation home (sometimes also designated as a holiday home) is a secondary dwelling that is visited by the members of the household mostly for purposes of recreation, vacation or any other form of leisure ( IRTS 2008, 2.27 ).

Valuables : Valuables are produced goods of considerable value that are not used primarily for purposes of production or consumption but are held as stores of value over time ( SNA 2008, 10.13 ).

Visit : A trip is made up of visits to different places.The term "tourism visit" refers to a stay in a place visited during a tourism trip ( IRTS 2008, 2.7 and 2.33 ).

Visitor : A visitor is a traveller taking a trip to a main destination outside his/her usual environment, for less than a year, for any main purpose (business, leisure or other personal purpose) other than to be employed by a resident entity in the country or place visited ( IRTS 2008, 2.9 ). A visitor (domestic, inbound or outbound) is classified as a tourist (or overnight visitor), if his/her trip includes an overnight stay, or as a same-day visitor (or excursionist) otherwise ( IRTS 2008, 2.13 ).

Wellness tourism : Wellness tourism is a type of tourism activity which aims to improve and balance all of the main domains of human life including physical, mental, emotional, occupational, intellectual and spiritual. The primary motivation for the wellness tourist is to engage in preventive, proactive, lifestyle-enhancing activities such as fitness, healthy eating, relaxation, pampering and healing treatments.

Related Words and Phrases

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Synonyms of tourist

  • as in traveller
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Thesaurus Definition of tourist

Synonyms & Similar Words

  • excursionist
  • rubbernecker
  • vacationist

Thesaurus Entries Near tourist

touring cars

tourist court

Cite this Entry

“Tourist.” Merriam-Webster.com Thesaurus , Merriam-Webster, https://www.merriam-webster.com/thesaurus/tourist. Accessed 26 Jul. 2024.

More from Merriam-Webster on tourist

Nglish: Translation of tourist for Spanish Speakers

Britannica English: Translation of tourist for Arabic Speakers

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Tourism synonyms

What is another word for tourism .

  • touristry travel for pleasure
  • travel travel for pleasure
  • passage travel for pleasure
  • globetrotting travel for pleasure
  • exploration travel for pleasure
  • peregrination
  • sightseeing
  • service sector
  • vacation industry
  • leisure industry
  • holiday business
  • seeing the sights
  • backpacking
  • transference
  • transmittal
  • transmittance
  • visiting the attractions
  • going to places of interest
  • service industries

Synonyms for tourism

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noun as in journey; stint

Strongest matches

Strong matches

  • peregrination

Weak matches

  • circle tour
  • whistle-stop

verb as in visit, journey

  • peregrinate
  • go on the road
  • take a trip

Example Sentences

The Frederick Douglass National Historic Site hosts a walking tour of Douglass’ Anacostia today at noon.

Noah Latham, a private based at Fort Drum, did a tour of Iraq as a drone operator, according to an Army spokesperson.

Hughes was scheduled to join city officials on a tour of the building two weeks later.

Plus, see how the Panda Cams are operated, take a virtual tour of the panda house and get the answers to some of your most-asked questions.

At that time, Matt Rihm and Hans Smith of Armada Skis were driving out for a ski tour in Utah’s Wasatch Mountains.

Stanley Richards, Senior Vice President of the Fortune Society, gave a tour along with a few residents.

Before I go out on tour, I ask for prayer and to help my family.

They finished out the tour without incident, while newspapers across the country picked up the story.

TLC promptly pulled the plug on the hit series and Shannon embarked on a press tour denying the claims.

I was a part of this tour, debating Meyer in Richmond, Virginia in April.

The magazines sketch us a lively article, the newspapers vignette us, step by step, a royal tour.

But the traveller took a wide tour; and did not bring the letter to its destination until two months after its date.

Your most intimate friend arrived in Paris, and you choose the next day to make a little tour!

I did not anticipate a tour of pleasure through Ireland, but the reality is more painful than I anticipated.

He explained quietly that he did not belong here, but was making a tour of the parishes of Wurttemberg and Baden.

Related Words

Words related to tour are not direct synonyms, but are associated with the word tour . Browse related words to learn more about word associations.

verb as in travel

  • knock about

noun as in period of time in which something occurs

verb as in attempt to win political election

  • contend for
  • electioneer
  • go to grass roots
  • hit the trail
  • mend fences
  • press the flesh
  • ring doorbells
  • shake hands and kiss babies
  • solicit votes

Viewing 5 / 76 related words

On this page you'll find 131 synonyms, antonyms, and words related to tour, such as: circuit, course, cruise, excursion, expedition, and outing.

From Roget's 21st Century Thesaurus, Third Edition Copyright © 2013 by the Philip Lief Group.

  • ABBREVIATIONS
  • BIOGRAPHIES
  • CALCULATORS
  • CONVERSIONS
  • DEFINITIONS

Synonyms.com

  Vocabulary      

What is another word for tourism ?

Synonyms for tourism ˈtʊər ɪz əm tourism, this thesaurus page includes all potential synonyms, words with the same meaning and similar terms for the word tourism ., princeton's wordnet rate this synonym: 2.7 / 7 votes.

tourism, touristry noun

the business of providing services to tourists

"Tourism is a major business in Bermuda"

Synonyms: touristry

PPDB, the paraphrase database Rate these paraphrases: 1.5 / 2 votes

List of paraphrases for "tourism":

tourist , tourisme , turismo , travel , touristique , sightseeing , touristic , tour , tourism-related , passenger , tourists , scenic

How to pronounce tourism?

How to say tourism in sign language, words popularity by usage frequency, how to use tourism in a sentence.

Doug Heye :

Entire industries are shutting down: tourism, airlines, restaurants, this touches every community in the country.

Paula Gopee-Scoon :

This is of keen interest, not only to the Ministry of Trade and Industry but also to the intellectual property office of the Ministry of the Attorney General, and the Ministry of Tourism and Culture. We all have an interest, trinidad and Tobago is our interest.

Taleb Rifai :

Tourism is a force for good, benefiting communities, preserving cultures, and generating economic growth. - Taleb Rifai

Rajiv Biswas :

It's been devastating. Their tourism economy has obviously come to a halt, i don't know when it would be realistic for tourists to again visit Nepal.

Mark Camp :

It would be great to see [ a revival ] happen, cornwall now is relying on tourism for a lot of its income. So it would be great to see the mining come back.

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Are we missing a good synonym for tourism ?

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  • tourer noun
  • Tourette syndrome
  • touring car noun
  • tourism noun
  • tourism-related
  • tourist noun
  • tourist class noun
  • tourist court noun

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Definition of tourism noun from the Oxford Advanced Learner's Dictionary

  • The area is heavily dependent on tourism.
  • the tourism industry
  • The tourism sector is expected to grow by 9.7 percent per annum.
  • have/​take (British English) a holiday/ (North American English) a vacation/​a break/​a day off/ (British English) a gap year
  • go on/​be on holiday/​vacation/​leave/​honeymoon/​safari/​a trip/​a tour/​a cruise/​a pilgrimage
  • go backpacking/​camping/​hitchhiking/​sightseeing
  • plan a trip/​a holiday/​a vacation/​your itinerary
  • book accommodation/​a hotel room/​a flight/​tickets
  • have/​make/​cancel a reservation/ (especially British English) booking
  • rent a villa/ (both British English) a holiday home/​a holiday cottage
  • (especially British English) hire/ (especially North American English) rent a car/​bicycle/​moped
  • stay in a hotel/​a bed and breakfast/​a youth hostel/​a villa/ (both British English) a holiday home/​a caravan
  • cost/​charge $100 a/​per night for a single/​double/​twin/​standard/ (British English) en suite room
  • check into/​out of a hotel/​a motel/​your room
  • pack/​unpack your suitcase/​bags
  • call/​order room service
  • cancel/​cut short a trip/​holiday/​vacation
  • apply for/​get/​renew a/​your passport
  • take out/​buy/​get travel insurance
  • catch/​miss your plane/​train/​ferry/​connecting flight
  • fly (in)/travel in business/​economy class
  • make/​have a brief/​two-day/​twelve-hour stopover/ (North American English also) layover in Hong Kong
  • experience/​cause/​lead to delays
  • check (in)/collect/​get/​lose (your) (especially British English) luggage/ (especially North American English) baggage
  • be charged for/​pay excess baggage
  • board/​get on/​leave/​get off the aircraft/​plane/​ship/​ferry
  • taxi down/​leave/​approach/​hit/​overshoot the runway
  • experience/​hit/​encounter severe turbulence
  • suffer from/​recover from/​get over your jet lag/​travel sickness
  • attract/​draw/​bring tourists/​visitors
  • encourage/​promote/​hurt tourism
  • promote/​develop ecotourism
  • build/​develop/​visit a tourist/​holiday/ (especially British English) seaside/​beach/​ski resort
  • work for/​be operated by a major hotel chain
  • be served by/​compete with low-cost/ (especially North American English) low-fare/​budget airlines
  • book something through/​make a booking through/​use a travel agent
  • contact/​check with your travel agent/​tour operator
  • book/​be on/​go on a package deal/​holiday/​tour
  • buy/​bring back (tacky/​overpriced) souvenirs
  • The town survives mainly through tourism.
  • Tourism chiefs in York are drawing up plans to attract more people.
  • With the expansion of air travel, tourism boomed.
  • We hope that this investment will lead to increased tourism in the area.
  • the world's first commercial space tourism operator
  • international
  • through tourism
  • a decline in tourism
  • a downturn in tourism
  • a drop in tourism

Join our community to access the latest language learning and assessment tips from Oxford University Press!

Other results

  • medical tourism
  • health tourism

Nearby words

Microsoft, CrowdStrike outage disrupts travel and business worldwide

The problem was traced to an update by security company CrowdStrike, which said it had fixed the issue Friday morning.

A defective update to an obscure piece of security software knocked out computer systems around the globe Friday, causing widespread disruptions to travel, medical care and businesses of all stripes while revealing in stunning fashion the fragility of a world economy built on shared technology.

Airline passengers were stranded at airports as thousands of flights were canceled. Hospitals closed their doors to patients expecting routine appointments. Shoppers encountered self-checkout terminals showing the notorious Blue Screen of Death that pops up when Windows fails. Even the organizers of the upcoming Paris Olympics reported impacts to the delivery of uniforms.

The problem traced to an update issued for Windows computers by security firm CrowdStrike, the company said in a blog post. The company said at 6 a.m. Friday the problem had been identified and fixed, but by that point the effects had rippled around the world.

The effects of the outage were a reminder of how the global economy is dependent on computer systems that are vulnerable to everything from attacks by sophisticated hackers to bungled software updates. But while the problems were widespread, there was an element of randomness at play, too, depending on which companies in any given industry made use of the defective system.

CrowdStrike chief executive George Kurtz said he was “deeply sorry” to anyone affected by the global outage during an appearance Friday on NBC’s “Today” show and vowed to “make sure every customer is fully recovered.”

Many CrowdStrike systems are recovering and will soon be operational, Kurtz said, but “it could take some time for some systems that won’t automatically recover.”

The company’s problems follow a string of computer security incidents and service outages in recent years that have disrupted online services. Bruce Schneier, a security technologist who teaches at the Harvard Kennedy School, said the latest problem shows how brittle parts of the online world have become as companies have chased efficiency while sacrificing resiliency.

“This is one of hundreds of companies you’ve never heard of that are essential to the functioning internet,” Schneier said. He compared the situation to a house built in such a way that nailing a picture to the wall puts it at risk of collapsing.

CrowdStrike’s software is widely used around the world by businesses seeking to defend themselves from hackers. The problems Friday affected only computers running Microsoft’s Windows operating system, CrowdStrike said, leaving Apple computers and those using Linux unaffected.

While Windows is the operating system for hundreds of millions of personal PCs, it also runs on the computers behind the scenes that are vital to the operation of airlines, digital payment systems, emergency services call centers and other organizations.

Microsoft chief executive Satya Nadella said in a post on X that his company was working with CrowdStrike and Windows users “to provide customers technical guidance and support to safely bring their systems back online.”

CrowdStrike said in the blog post that the faulty file implicated in the more widespread outages had a timestamp equivalent to 12:09 a.m. Eastern time Friday. An unrelated Microsoft outage Thursday also caused problems.

Some of the most visible early effects of the outage were at airlines. Budget U.S. carriers Frontier and Sun Country disclosed in the early hours of Friday that they were experiencing disruptions, and the problems spread to major airlines and affected airlines overseas.

By 6:30 p.m. more than 4,400 flights had been canceled worldwide. Of that, more than 2,700 were flights operating into, within or out of the United States, according to FlightAware.com , an online flight-tracking website. More than 40,000 flights were delayed worldwide, with delays affecting more than 10,000 flights originating or ending in the United States.

United Airlines said the outage impacted several key systems: those used for checking in customers, calculating aircraft weight and operating call centers.

In the United States alone the impacts were similar to what might be expected during a major snowstorm. And even as airlines reported getting operations back up and running Friday morning, problems in the aviation system can take hours to fully resolve as crews and aircraft are left in the wrong cities.

John Cox and his wife found themselves spending more than a day at Reagan National Airport as they tried to get a flight home to North Carolina.

A technical issue Thursday evening prompted major airlines including Delta to delay service and reroute passengers. Then their 10:17 a.m. Friday flight to Charlotte was pushed to Saturday at noon. “It completely derailed our plans,” Cox said, slumped on a seat by the entrance of the airport.

“We’re going to end up spending a lot more money hanging around in D.C. than if we were back at home,” Cox said, before reclining in his seat and sighing. “There should be some compensation for the immense inconvenience that so many people are enduring.”

By Friday morning it had become clear that the effects were reaching a large number of industries and affecting government agencies.

The effects on medical providers stretched from the United States to Israel, with doctors losing access to electronic medical records and some hospitals postponing elective procedures.

Mass General Brigham, a nonprofit that operates one of the largest hospital systems in Massachusetts, said on its website that it was canceling all “non-urgent visits” at its hospitals and clinics Friday. The organization said its emergency departments remained open and were providing care for urgent appointments and procedures.

Alison Baulos said her father, Gary Baulos, was scheduled to have heart surgery Friday at Baptist Health Hospital in Paducah, Ky., but got a call at 3:30 a.m. that the procedure was canceled due to the outage.

Her father, a 73-year-old former Navy Seabee and AT&T technician, had just been diagnosed with eight blockages and an aneurysm, she said, and had spent Thursday night at a hotel close to the hospital.

“The doctor said he can’t be too active, he can’t raise his hands above his head,” Alison Baulos said. She said her father is taking it in stride. His reaction to the cancellation, she said, was, “all right, since we’re already out here I guess we can go to IHOP for breakfast.”

Danielle Carzell, a 35-year-old Atlanta resident, was scheduled to have her hip replaced Friday, a procedure she’s eagerly anticipated for months. Born with a genetic condition — her hips are “like mismatched puzzle pieces,” she said — she’s in constant pain and hoped the surgery would relieve it. But after waiting for hours at Emory St. Joseph’s Hospital, she was told the procedure would have to be rescheduled due to the outage.

“I have no idea when I’m going to be able to get my surgery now,” she said. “I have a 5-year-old that I just want to play with, and this outage is just ruining everything.”

Even in a sector that has suffered debilitating blows this year — notably the hacks of claims processor Change Healthcare and health system Ascension — experts were surprised by the scale of the impacts Friday.

“I was stunned to see this kind of ripple effect,” said Chris Cummiskey, a cybersecurity expert and former Department of Homeland Security official. While CrowdStrike is often seen as the gold standard in cyber protection, he said this event may call for reviewing their internal practices.

“You don’t want to hit one button and have this kind of worldwide meltdown occur,” Cummiskey said.

Television news stations in several countries were knocked off the air. In Australia, the outage left ABC News unable to deliver its usual evening news update. Instead it showed a special report on the disruption at Sydney airports.

Some emergency services also reported problems. The Alaska State Troopers reported that, starting at 9 p.m. Thursday local time, 911 call centers statewide were not working correctly. Service was restored around 4 a.m. Friday when dispatch centers switched to analog phone systems or partnered with dispatch centers that had not been impacted, according to the Alaska Department of Public Safety.

Federal officials scrambled to assess the situation and provide assistance. Anne Neuberger, a security and technology adviser to President Biden , said her day began on a call with the White House situation room at 4 a.m. as the government sought to determine the effects on its own systems and critical parts of the economy.

“It highlights both the degree to which our economies, our national security are now digital and interconnected in a fundamental way,” said Neuberger, speaking on a panel at the Aspen Security Forum in Colorado.

A White House official said that Biden himself was briefed on the outage and that the administration was in touch with CrowdStrike and affected entities. The White House will get “sector by sector updates throughout the day and is standing by to provide assistance as needed,” the official added.

Transportation Secretary Pete Buttigieg said in an interview on CNBC Friday that he expected airlines, ports and freight companies to be largely back on their feet by Friday. But he said the episode should prompt some soul searching about the vulnerability of the country to even seemingly minor technical problems.

“We’re certainly in a new era in terms of these risks,” Buttigieg said. “I think there will be a huge amount of after action assessment, after the dust settles and things get back to normal.”

Hannah Ziegler, Jeff Stein, Aaron Gregg, Adela Suliman and Julian Mark contributed to this report.

e tourism synonym

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  2. TOURISM: 66 Synonyms

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  3. E-Tourism: Tourism Technology Trends-Full Guide

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  4. Lesson 01 Introduction to e-tourism

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  5. International Tourism synonyms

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  6. Tourist synonyms

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COMMENTS

  1. E-tourism synonyms

    Another way to say E-tourism? Synonyms for E-tourism (other words and phrases for E-tourism).

  2. What is e-tourism and how is it changing travel?

    How is e-tourism changing travel. Ultimately, e-tourism is all about making the tourism industry more efficient through the use of technology. As I have outlined in this article, there are many ways that this can be done and the benefits of this can be far reaching. From the perspective of the tourism industry, the digitalisation of travel and ...

  3. 11 Synonyms & Antonyms for TOURISM

    Find 11 different ways to say TOURISM, along with antonyms, related words, and example sentences at Thesaurus.com.

  4. What is another word for tourism

    Synonyms for tourism include touristry, holiday business, leisure industry, service sector, vacation industry, travel industry, travel, tourism industry, tourism sector and tourism field. Find more similar words at wordhippo.com!

  5. E-tourism and tourism as synonyms

    The words E-tourism and Tourism might have synonymous (similar) meaning. Find out what connects these two synonyms. Understand the difference between E-tourism and Tourism.

  6. Tourism synonyms

    Another way to say Tourism? Synonyms for Tourism (other words and phrases for Tourism).

  7. E-tourism: how the digitilization is changing the travel industry

    The E-tourism is defined as "the digitization of all the methods and value chains of the tourism, travel, hotel and catering sectors, allowing companies to maximize their efficiency and their offers to customers". The emergence of the Internet in the '90s as well as the development of various web technologies have strongly changed and ...

  8. Handbook of e-Tourism

    This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition. Leading experts from around the world describe ...

  9. e-Tourism Research: A Review

    A fundamental reason for the success of e-Tourism is the wide adoption of the Internet and Web. Figure 1 illustrates the trend regarding the number of e-Tourism publications per year in the past 29 years, showing that it rose significantly starting from 2007. The influence of e-Tourism is indicated by the times e-Tourism studies are cited, as shown in the black trend line in Fig. 1.

  10. Synonyms for E-tourism

    Synonyms for 'E-tourism'. Best synonyms for 'e-tourism' are 'soft copy', 'sightseeing' and 'tourer'.

  11. eTourism

    Various typologies of technologies are employed in eTourism. Consequently, three subareas have emerged: operational tools and systems used in tourism, hospitality businesses, or organizations to increase efficiency and competitiveness; consumer platforms adopted by tourists to search information, plan their trips, make purchases, and share experiences; and distribution and commerce tools which ...

  12. e-Tourism: An Informatics Perspective

    In the following, it intertwines two lines of thought: as informatics forms the technical and methodological basis of e-tourism, it reviews the nature of informatics as a scientific discipline, its methodological roots, and its importance, both for applications and for science. This is then related to the e-tourism domain, its history ...

  13. TOURISM in Thesaurus: 100+ Synonyms & Antonyms for TOURISM

    excursion. touristy. sightsee. Sentence Examples. Proper usage in context. View all. Tourism is sin, and travel on foot virtue. Werner Herzog. A lot of the affected areas are driven by tourism.

  14. Glossary of tourism terms

    Tourism industries (also referred to as tourism activities) are the activities that typically producetourism characteristic products. The term tourism industries is equivalent to tourism characteristic activities and the two terms are sometimes used synonymously in the IRTS 2008, 5.10, 5.11 and figure 5.1.

  15. What is another word for tourist

    Find 247 synonyms for tourist and other similar words that you can use instead based on 3 separate contexts from our thesaurus. What's another word for ... tourism trade. tourism sector. tourisms. tourism industry. tourism field. tourism business. 7-letter Words Starting With. t. to. tou. tour. touri. touris. Find Synonyms. go:

  16. TOURIST Synonyms: 21 Similar Words

    Synonyms for TOURIST: traveller, traveler, visitor, sightseer, excursionist, pilgrim, tripper, guest, rubbernecker, rubberneck

  17. 32 Tourism Synonyms. Similar words for Tourism.

    transmittal. transmittance. visiting the attractions. going to places of interest. services. service industries. business. Use filters to view other words, we have 32 synonyms for tourism. Filter synonyms by Letter.

  18. 55 Synonyms & Antonyms for TOUR

    Find 55 different ways to say TOUR, along with antonyms, related words, and example sentences at Thesaurus.com.

  19. Tourism Synonyms & Antonyms

    This thesaurus page includes all potential synonyms, words with the same meaning and similar terms for the word tourism. Princeton's WordNet Rate this synonym: 2.7 / 7 votes. tourism, touristry noun. the business of providing services to tourists "Tourism is a major business in Bermuda"

  20. Synonyms for Tourism

    APA: Classic Thesaurus. (2015). Synonyms for Tourism.Retrieved April 5, 2024, from https://www.classicthesaurus.com/tourism/synonyms: Chicago: Classic Thesaurus. 2015.

  21. Ecotourism synonyms

    Another way to say Ecotourism? Synonyms for Ecotourism (other words and phrases for Ecotourism).

  22. tourism noun

    Collocations Travel and tourism Travel and tourism Holidays/ vacations. have/ take (British English) a holiday/ (North American English) a vacation/ a break/ a day off/ (British English) a gap year; go on/ be on holiday/ vacation/ leave/ honeymoon/ safari/ a trip/ a tour/ a cruise/ a pilgrimage; go backpacking/ camping/ hitchhiking/ sightseeing

  23. Global Microsoft, CrowdStrike outage disrupts airlines and hospitals

    The latest problem shows how brittle parts of the online world have become as companies have chased efficiency at the cost of resilience.