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Old Town Trolley Tours Washington DC 4.2

PLAN YOUR TRIP

Arlington National Cemetery Tours

Explore the Rich History from the Comfort of our Tour Vehicles. Arlington National Cemetery is an enduring tribute to those who’ve dedicated their lives to defending the ideals of our nation. A visit here will leave an indelible impression on your spirit. There are more than 639 acres of hallowed ground and they’re best explored aboard Arlington National Cemetery Tours.

Tour Highlights

The tour makes 6 stops on weekdays and 9 on weekends.

Arlington Cemetery - Welcome Center

Arlington Cemetery - President John F. Kennedy Gravesite

Arlington Cemetery - General John J. Pershing Gravesite

Arlington Cemetery - Tomb of the Unknown Soldier

Arlington House

Arlington US Marine Corps War Memorial Iwo Jima

Arlington Cemetery - Sections 55 and 59

Arlington Cemetery - Niche Wall Columbarium Courts

Arlington Cemetery - Pentagon Group Burial Marker

This Stop location does not have points of interest

• " data-label="1" data-attr="0" data-heading="0" > 1 Arlington Cemetery - Welcome Center
• " data-label="2" data-attr="1" data-heading="0" > 2 Arlington Cemetery - President John F. Kennedy Gravesite
• " data-label="3" data-attr="2" data-heading="0" > 3 Arlington Cemetery - General John J. Pershing Gravesite
• " data-label="4" data-attr="3" data-heading="0" > 4 Arlington Cemetery - Tomb of the Unknown Soldier
• " data-label="5" data-attr="4" data-heading="0" > 5 Arlington House
• " data-label="6" data-attr="5" data-heading="0" > 6 Arlington US Marine Corps War Memorial Iwo Jima
• " data-label="7" data-attr="6" data-heading="0" > 7 Arlington Cemetery - Sections 55 and 59
• " data-label="8" data-attr="7" data-heading="0" > 8 Arlington Cemetery - Niche Wall Columbarium Courts
• " data-label="9" data-attr="8" data-heading="0" > 9 Arlington Cemetery - Pentagon Group Burial Marker

History of Arlington National Cemetery

Arlington National Cemetery is located on a parcel of land that once belonged to George Washington’s step-grandson, George Washington Parke Custis. In 1857, Custis left the property to his daughter Mary Anna Randolph Custis and it became the family home for her and her husband, Robert E. Lee.

After the Lee family vacated the property at the onset of the Civil War in 1861, the grounds were used for various purposes, including serving as a camp and headquarters for Federal Troops during the Civil War and later providing a safe haven for former slaves seeking freedom. Arlington National Cemetery held its first military burial on May 13, 1864.

Today, the property is the final resting place for more than 400,000 active duty service members, veterans and their families. It is a place to remember the men and women who served their nation and where all who visit can gain a sense of their sacrifice.

Tickets & Schedule

LOCATION & DURATION

Arlington National Cemetery Welcome Center.

45 minutes: 6 stops on weekdays and 9 on weekends.

Click here for the nearest trolley stop .

8:30am – 4:00pm. Open 363 days a year.

Special Operating hours: Memorial Day – Tours will begin at 2:00pm. Veterans Day – Tours will begin at 2:00pm.

Closed on Wreaths Across America: Wreaths In Day (December 2024 date coming soon) and Wreaths Out Day (January 2025 date coming soon).

SHUTTLE TO ARLINGTON

Our red transfer shuttle will pick you up at the Lincoln Memorial stop and drop you off at the cemetery where you’ll then hop aboard our Arlington National Cemetery touring vehicles for your tour of the cemetery grounds.

*Shuttle to Arlington National Cemetery grounds is complimentary with an Old Town Trolley ticket. Guests must have a separate ticket to enjoy the Arlington National Cemetery guided tour aboard our vehicles.

GENERAL ADMISSION

Military & veterans, additional cemetery information.

Arlington National Cemetery is open : 8am – 5pm.

Changing of the Guard at the Tomb of the Unknown Soldier: October – March: Every hour on the hour. April – September: Every half hour.

Click here for more information .

Search Results

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How long does one of your tours take? Aboard the continuous 45 minute loop, you’ll have the opportunity to disembark and explore.

What language are the tours in? All of our tours are in English.

What are your prices? Please go to Tour Packages.

Where can I park? Go to Getting Here page for parking information.

What are your hours? Go to our home page for most recent information.

Do you run on weekends? We run seven days a week throughout the year; for more details, go to tour schedules.

Are the tours narrated? All of our tours are fully narrated.

Can I get on and off wherever I want? Yes. Arlington Cemetery Tours offers 6 stops during the week and 9 on weekends, and you can get on and off at your leisure throughout the day.

Can I go around the loop more than once? Your ticket is good for one full loop around from where you begin your tour.

Your trolley came by, and it’s full. What do I do? Don’t panic. The driver will alert the dispatcher to the problem, and the dispatcher will take steps to correct it; this usually entails sending an extra trolley to pick up some of the guests.

Where can I purchase tickets? Our primary ticketing location is at the Arlington National Cemetery Welcome Center.

Can I pay with a credit card? We accept all major credit cards at our Washington sales offices. In addition, you may purchase Washington DC Tickets online.

Do I need to make reservations for your tour? You do not need to make reservations for our day tour.

Can your trolleys accommodate an electric scooter? All  tours vehicles are ADA – accessible, and wheelchairs and electric scooters are allowed.

I have a wheelchair and would like to take your tour. Do I need to make any other arrangements? Guests needing assistance with wheelchairs do not require advanced reservations. Guests will be instructed when the next tram is scheduled to arrive.

Is there a place for me to put my stroller? We have room for strollers and folding wheelchairs at the front of our trolleys.

Are your vehicles open-air? Yes; from approximately March through November our vehicles are open-air vehicles, no matter the weather. They have roofs that provide some relief from sun and rain.

Are your trolleys air-conditioned? No; our vehicles are open-air.

Do I have to start my tour at Stop #1? No. As long as you have a ticket, you may board the trolley and begin your tour at any one of our stops.

Are food and drinks allowed while on the tour? Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

Are dogs allowed on your trolleys? Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.

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Founded in the early 1970s, Historic Tours of America found its roots in a shared passion for historic buildings. Our original partnership was formed with the mission of preserving the past and showcasing the architectural heritage of America through immersive vacation experiences.

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Historic Tours of America, Inc. is an entertainment company which provides historically oriented vacation experiences for our guests through the operation of trolleys, street trains, high speed ferry, themed retail stores, festival marketplaces and other historic tourist attractions across the United States.

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Arlington Historical Museum

• Ball-Sellers House
• Local Historical Sites
• Boundary Stones
• 1970 Arlington History Driving Tour
• Self-Guided History Tour of Arlington, Virginia for Bikers and Hikers
• Become a Member
• Donate Online
• Print-and-Mail Donation Form
• I. Geography
• II. Exploration to Revolution
• III. Revolution and New Nation
• IV. Expansion and Reform
• V. Civil War
• VI. Reconstruction
• VII. Reshaping the Nation
• VIII. Turmoil and Change
• IX. Since World War II
• How to Document Your Own Property’s History
• Renovate Your Home and Get a Tax Credit
• List of Links for Preservation Research
• Images of Arlington County 1920
• Instructions for Authors
• Newsletters
• Birch Family Collection: Part of Arlington’s Oldest Family
• Eric Dobson Collection: A Tragedy on North Taylor Street
• Bud Dougherty Collection: Disaster on the USS Forrestal
• Hank Gordon Collection: From Arlington Little League Catcher to Virginia Tech Slugger
• Wayne Hager Collection: Remembering a “Gang War” in Arlington
• Bernie Kirchner Collection: Pride of Yorktown Sports
• W-L Three-Sport Letterman Richard “Biff” Johnson’s Scrapbook
• Clayton “Cookie” Powell: A Star Athlete Transfers from Hoffman-Boston to Wakefield
• Johnathan Thomas Collection: Arlingtonians’ Sports Trading Cards
• Jean Estes Truman Collection: Sheriff William “Fritz” Frederick
• Wood Family Collection: William “Brick” Wood
• Send Us Your Photos
• Aerial Views of Arlington
• Better Sports Club of Arlington Programs
• Marcey Album
• Restaurants
• Constitution and Bylaws
• Arlington Historical Society Financial Statement

The Arlington Historical Museum is open on Saturday and Sunday throughout the year from 1- 4 pm. It is located at 1805 South Arlington Ridge Road, Arlington, Virginia. Admission is FREE and so is the parking.   (see directions below)

What You’ll See:

• ALL OF ARLINGTON HISTORY from Native Americans to 9/11 in a self-guided tour of a series of exhibits.
• HISTORIC SCHOOLROOM : The museum is housed in the oldest existing schoolhouse in the county. Built in 1891. You can see what a schoolroom would have looked like back then. Ring the schoolbell!

The Hume School has a unique history as a school and as a museum in Arlington.  See a video recorded in May 2021 discussing its history and AHS plans for the future. The video is: Hume School: Past, Present, and Future and has a run time of 48 minutes.

If you have an object or photo that relates to Arlington history, please email us at [email protected] and let us know about it. Maybe we’ll feature it in an exhibit, too!

Permanent Exhibits

• Native Americans
• The Ball-Sellers House
• The Antebellum Era in Arlington
• The Civil War
• Industrialization in Arlington
• World War II
• The African-American Experience
• The Arlington Brewery Company
• Two Generations of U.S.S. Arlingtons
• The Little Tea House
• The Pentagon
• Changes in 20th Century Technology

The Arlington Historical Museum In the News

16 Unique Things to Do in Arlington, Virginia Redfin Blog

Virtual Exhibits of the Arlington Historical Museum

AHS has turned several temporary and permanent exhibits into virtual exhibits so you can see some of the museum online.  Our virtual exhibits enable you to see more images and artifacts from the AHS collection and learn more about each of them. 

• Upton’s Hill: The Many Layers of Arlington History
• Crepe Upon the Doors: Epidemics in Arlington County
• StoryMap: Images of Arlington in 1920
• 1920s Arlington in a Dozen Objects
• Student Letters to Teacher Sally Loving
• A Short History of Voting in Arlington
• The African American Experience in Arlington
• Winter Fun in Arlington

Upton’s Hill: Many Layers of Arlington History (Virtual Exhibit)

The impressive house that stood for generations atop Upton’s Hill symbolized the historic nature of the site, but Arlington history surrounds the house in many layers on the hill and around the hill. Through this exhibit, the Arlington Historical Society shows the historic nature of Upton’s Hill from top to bottom. This exhibit would not have been possible without the knowledge and expertise of Peter Vaselopulos who spoke at the AHS public program in April 2021. We also gratefully acknowledge artifact loans from Arlingtonians who prefer to remain anonymous. To see a video of the AHS monthly free public lecture held in April 2021 with Peter Vaselopulos please click on: Rediscovering Upton’s Hill History

Crepe Upon the Doors: Epidemics in Arlington County (Virtual Exhibit)

In the battle against COVID-19, the government has asked us to shutter businesses, cultural facilities, and schools and it has requested that residents stay at home to stop the spread of this highly contagious pathogen. Epidemics have swept through America and Arlington in the past. In 1918, Arlingtonians confronted the deadly Spanish Influenza pandemic. This exhibit shows how our forebears coped with these devastating impacts.

Storymap: Images of Arlington in 1920 (Virtual Exhibit)

This interactive “Storymap” showcases photos of how Arlington looked in 1920, the year a state law changed its name from Alexandria County to Arlington. Coordinated by local columnist and history enthusiast Charlie Clark and numerous volunteers, the Storymap shows what Arlingtonians would have seen along local streets in 1920.  The Storymap uses software created by Esri of Redlands, California and it was designed by Arlington-based Blue Raster LLC.

1920s Arlington in a Dozen Objects (Virtual Exhibit)

In 1920, Alexandria County became Arlington County. View artifacts that give us a glimpse into what the county looked like and how we lived. 

Student Letters to Teacher Sally Loving (Virtual Exhibit)

Sally Loving was one of the original teachers at Washington-Lee (now Liberty) High School. She taught home economics and social studies from the opening of the high school in 1925 until her retirement in 1962. She received many letters  from students who, after graduation immediately went into the military to serve in World War II. Others served their country before or after World War II. These young men wrote to her from basic training, from hospital beds, and in moments of homesickness. Some sent doodles and drawings and all thanked her for her letters to them as a life line to home. Read how they dealt with serving in World War II and beyond.

A S hort History of Voting in Arlington (Virtual Exhibit)

The way we vote has changed such since the end of the Civil War as we gradually move toward the democratic country our founders envisioned in the US Constitution. 

The African-American Experience in Arlington ( Virtual Exhibit)

African Americans have played a foundational role in the creation, growth, and development of Arlington, Virginia. We seek to help honor Black history through through artifacts that show some of the underrepresented history of the African American experience.

Winter Fun in Arlington (Virtual Exhibit)

At the end of each year the Arlington Historical Museum offers an exhibit that shows us some ways in which our forebears experienced the holidays. This year we look at how Arlingtonians had fun in the winter and we have some unique artifacts and photos to share. 

New Virtual Exhibit Coming Soon

Volunteers at the Arlington historical Museum are turning the recent holiday exhibit “Stirring Up Memories: Arlington Cookbooks” into a virtual exhibit. This exhibit features cookbooks from churches, schools, and organizations from 1927 through the 21st century.  The Arlington Historical Museum received more than 40 loaned cookbooks and several donated cookbooks that when added to the cookbooks already in the AHS collection more than overwhelmed the exhibit case at the museum. Here in this virtual exhibit, we’ll be able to show all of them and provide more information about the cookbooks, the organizations, and historical stories they tell about Arlington.

If you have an idea for an exhibit or a question, please email AHS at: [email protected].

The Arlington Historical Museum, owned and operated by the Historical Society, is located at 1805 South Arlington Ridge Road, close to the Pentagon City and Crystal City metrorail stations. The two-story brick structure was built in 1891 as the Hume School, named for Frank Hume who gave property for the school. It is the oldest school building in Arlington County.

Following extensive renovation in the early 1960s, the building reopened as the Arlington Historical Museum. The building is designated a Virginia State Historical Landmark and is also on the National Register of Historic Sites. The Museum is open to the public year round on Saturdays and Sundays from 1 – 4 p.m.

• If you would like to help AHS preserve and renovate the Arlington Historical Museum, please visit our DONATE page.  Every penny will go to good use and will be sincerely appreciated.
• Want to volunteer as a museum docent, help with exhibits, or offer some other talent, skill, or your time? Please contact us.
• Were you a student at the Hume School? Please contact us.
• Have an artifact to donate? Please email a description and/or photo to   [email protected] .

Directions to the Museum

View Driving Directions on Google Maps

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IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, REGARDLESS OF WHETHER WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS OF USE EXCEED $100.

LINKING TO OUR SITE

You may provide links to our site, provided (a) that you do not remove or obscure by framing or otherwise, advertisements, the copyright notice, or other notices on the site, (b) your site does not engage in illegal or pornographic activities, and (c) you discontinue providing links to our site immediately upon request by us.

TERMINATION

We may, in our sole discretion and at any time, discontinue this site, either in part or in whole, with or without notice. You agree that any termination of your access to the site may be affected without prior notice, and you agree that we shall not be liable to you or any third-party for any such termination.

LAWS AND REGULATIONS

You must comply with all applicable laws, statutes, ordinances and regulations regarding: (i) use of this site and (ii) release of information to and retrieval of information from this site.

You will not have the right to assign or transfer your rights under these Terms of Use to any other person or entity without our prior written consent, which consent may be withheld for any reason or for no reason. You acknowledge and agree that your access to and use of this site may not be sublicensed or otherwise transferred voluntarily or by operation of law to any third party. Any attempted assignment, license, sublicense or transfer by you, whether voluntary or involuntary, is void and grounds for termination of your rights under these Terms of Use.

GOVERNING LAW AND JURISDICTION

You recognize that, although the Internet can be accessed from anywhere in the world, the site is deemed to be located in the state of Florida, and that when you access this site, you are doing so in the state of Florida, USA. These Terms of Use shall be governed by and construed in accordance with the internal substantive laws of the State of Florida without giving effect to any principles of conflict of law and the federal laws of the United States of America.

ARBITRATION AGREEMENT

You and we agree that any dispute, claim or controversy arising out of or relating in any way to the Services or these Terms of Use shall be determined by binding arbitration.

The arbitration will be governed by the Commercial Arbitration Rules (“AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms of Use, and will be administered by the AAA. The arbitrator is bound by the terms of these Terms of Use. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement.

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

MISCELLANEOUS

Headings are for reference purposes only. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable materials. Specifically, you agree to comply with all applicable laws regarding the transmission of technical or other data exported from the United States or the country in which you reside. These Terms of Use, and any web pages or other documents incorporated by reference, set forth the entire understanding and agreement between us with respect to the subject matter hereof.

WEBSITES OF THE HISTORIC TOURS OF AMERICA® FAMILY OF TOURS AND ATTRACTIONS

Historic Tours of America® https://historictours.com

Old Town Trolley Tours https://www.trolleytours.com

Conch Tour Train https://www.conchtourtrain.com

Ghosts & Gravestones https://www.ghostsandgravestones.com

Boston Tea Party Ships & Museum https://www.bostonteapartyship.com

Trusted Tours and Attractions https://www.trustedtours.com

Key West Aquarium https://www.keywestaquarium.com

Yankee Freedom III and Dry Tortugas Park https://www.drytortugas.com

San Diego SEAL Tours https://www.sealtours.com

Harry S. Truman Little White House https://www.trumanlittlewhitehouse.com

Mallory Square http://www.mallorysquare.com

Shipwreck Treasure Museum https://www.keywestshipwreck.com

San Diego Old Town Market https://www.oldtownmarketsandiego.com

American Prohibition Museum https://www.americanprohibitionmuseum.com

Potter’s Wax Museum https://www.potterswaxmuseum.com

Arlington National Museum https://www.arlingtontours.com

Whaley House San Diego https://www.whaleyhousesandiego.com

San Diego Visitor Information Center https://sandiegovisit.org

Privacy Policy

Historic Tours of America, Inc. and our family of companies (together referred to as “Historic Tours of America®,” “us,” “we,” or “our”) operate the tours and attractions (our “Services”) described at our websites listed below (our “Websites”).

This Privacy Policy explains how we collect, use, and share personal information gathered when you visit our Websites, use our online booking services, visit and buy tickets for our tours and attractions, and use our Services. The terms “you” or “your” refer to the visitors to our Websites and users of our Services.

By using the Services or continuing to view our Websites, you agree to the collection and use of information in accordance with this Privacy Policy. Please also review our Website Terms of Use for the terms and conditions you agree to when you visit, use, or purchase tickets on our Websites.

QUICK LINKS

• PERSONAL INFORMATION WE COLLECT
• HOW WE USE PERSONAL INFORMATION
• HOW WE SHARE PERSONAL INFORMATION

COOKIES AND ONLINE DATA COLLECTION

How you can restrict internet tracking technologies and targeted advertising, your communications choices, links to social media and third-party websites, protection of personal information, retention of personal information, international visitors, children’s personal information, how to contact us, notices and rights for california consumers.

We use the term “personal information” in this Privacy Policy to refer to information that identifies, relates to, describes, or is reasonably capable of being associated or linked, directly or indirectly, to you. Personal information does not include information that has been modified in a substantial way so can no longer can reasonably be used to identify or be linked to you.

Personal Identifiers. When you book a reservation, purchase a ticket, take a tour, visit an attraction, or sign up for our E-Newsletter we may ask you, as an individual customer or family or group leader, to provide us with personal identifiers that can be used to contact or identify you. These may include, but are not limited to:

• First name and last name
• Email address
• Phone number
• Full or partial postal address

Credit Card and Payment Data. For online purchases, your credit card number and CVV are directed to third-party services for payment processing (e.g. payment processors) and are not collected or stored in our systems. For in-person purchases at our tours and attractions, your credit card information is collected by the operator and transmitted to a payment processor. Historic Tours of America®, retains the last four digits of your credit card number for documentation purposes, and we may retain your billing address and phone number for purposes of our fraud prevention program.

Booking Information and Special Accommodations. When you make a reservation or purchase a ticket for our tours and attractions, we ask for the name of the family or group leader, email address, zip code, and other booking information such as name of the tour you selected, location, date, and time, and the number of adults and children in your group. Some of our tours and attractions offer special accommodations for wheelchairs and other assistive devices. To provide those accommodations, we will ask for basic information about your needs to fulfill your request.

Information Provided by Independent Operators. We obtain booking information (as described above) from independent companies who work with us to book our tours and attractions and may offer additional attractions that enhance our Services. They may refer you to our Services or make a reservation on your behalf. They include, for example, hotel concierges, travel agents, and independent operators of attractions that are not affiliated with Historic Tours of America®.

Experience History and Hometown Pass. It is our practice to retain personal information about the tours and attractions our customers’ have experienced for future marketing purposes and to build a long-term relationship with you. We also retain the name, contact information and transaction history of our Hometown Pass users.

• We use personal information for these purposes:
• To provide and maintain our Services
• To process reservations and ticket sales
• To deliver tour and attraction tickets to your email or device
• To provide customer support
• To notify you about changes to our Services including SMS/text or email of tour & attraction schedule changes and day of tour departure alerts
• To maintain a history of your transactions with us
• To provide you with e-newsletters, paper newsletters, special offers and information about other tours and attractions that we and our business partners offer that may be of interest to you
• To gather website usage data to analyze and improve the performance and functionality of our Websites
• To detect, prevent and address technical issues with our Websites
• To detect and prevent potential fraud or misuse of our Websites or Services

For information about how to restrict the use of your personal information for personalized advertising, see “How You Can Restrict Internet Tracking Technologies and Targeted Advertising.” For information about how to opt-out of marketing and promotional e-mails, see “Your Communications Choices.”

Historic Tours of America® does not sell the personal information of our customers or others. We may share personal information for business purposes with the following categories of third parties.

Companies in our Historic Tours of America® Family. We share our customers’ personal information with our parent company, Historic Tours and Attractions, Inc., and other affiliated companies for any of the purposes outlined in this Privacy Policy. Our affiliated companies may use your personal information for marketing and other commercial purposes. Our affiliated companies are listed below.

Third-Party Ticket Sellers. We partner with hotel concierges and travel agents to sell tickets to our tours and attractions. They provide personal information to us and in order to process the reservation or ticket sale we may share personal information with them.

Independent Operators: If we facilitate a reservation for you with an independent tour or attraction operator, we may share your booking and other personal information with the operator and we may receive a transaction fee. The shared information is used to book the reservation and so the operator can verify the identity of the ticket holder when the ticket is presented onsite. Personal information shared in this way includes the first and last name of the family or group leader purchasing the tickets, the number and type of tickets purchased, the date and time of any reservations as applicable, the date the ticket was purchased, and the individual or leader’s email address and/or phone number if the tour needs to contact you about changes such as cancellations. These tour and attraction operators may use your personal information for their own marketing and other commercial purposes.

Payment Processors. We engage payment processors to process ticket sales on our behalf. They adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of payment card issuing brands such as Visa, MasterCard, American Express, and Discover.

Service Providers. We engage service providers and use cloud software services to assist with marketing, administrative, technology and data processing functions on our behalf. Examples include: marketing services including promotional emails; geolocation service providers; information technology support, hosting and storage; and managing online remarketing. Service providers have access to your personal information only to perform these tasks on our behalf and are not authorized to disclose or use it for any other purpose.

Data Analytics Services. When you use our Websites, Google Analytics and other third-party data analytics services collect your Website Usage Data. These data analytics providers may also use the aggregated data they collect on our Website for their own purposes. You can learn about how Google collects and processes data, including to personalize the ads placed by its own advertising network. at https://policies.google.com/technologies/partner-sites. You can learn about the controls Google offers to manage the collection and use of your information at https://policies.google.com/privacy. For information about restricting collection of your Web Usage Data, see the section of this Privacy Policy titled “How to Restrict Internet Tracking Technologies and Targeted Advertising.”

Third-Party Online Advertising Services. Historic Tours of America® uses Facebook and other remarketing services to serve personalized ads to you on third-party websites and mobile applications after you visited our Websites based on your Website Usage Data. These third-parties may set their own cookies or similar web technologies to collect information about users’ online and mobile device activities over time and across different websites. For information about restricting these ads, see the section of this Privacy Policy titled “How to Restrict Internet Tracking Technologies and Targeted Advertising”.

Legal Process and Security. We may disclose your personal Information to third parties to detect and prevent fraud, enforce our Websites’ Terms of Use and other agreements, respond to and resolve claims or complaints, and for other risk management purposes, and to respond to law enforcement or legal process or a request for cooperation by a government entity.

Certain Transactions. We may share your Personal Information as we believe is reasonably necessary in connection with business transactions such as a transfer or sale to another entity of all or a portion of our stock or assets or such transaction or reorganization.

When you browse or use our Websites, we may use cookies, device identifiers, web beacons, scripts, and similar tracking technologies on your web browser or mobile device for the purposes summarized below. (In this Privacy Policy we use the term “cookies” to refer generally to cookies and similar technologies.)

Most of the cookies we use are called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. You can use the settings or tools offered on your browser to refuse or deny cookies, or to delete cookies that have already been stored. Disabling cookies may limit the functionality of the Websites. (See “How You Can Restrict Online Data Collection and Targeted Advertising” below.)

Log in and identification—Cookies enable our Websites to recognize and authenticate you and your device when you return to the Websites or log in to access your account by storing, for example, your password, device and browser type, Internet Service Provider (ISP) and Internet Protocol (IP) addresses, device and browser identifiers and other technical data.

Features and performance—Cookies enable functionality for the features and options you select to use on our Websites, including implementing your preferences and selections.

Google analytics—Historic Tours of America uses Google Display Advertising and Remarketing Tools with Google Analytics to track and log usage data about your and other visitors interactions with our Websites. To learn more about Google anonymous data collection please visit Google Adword’s Remarketing Policy. To adjust your internet ad preferences in Google Account Settings, please login to Google and visit the link to the Ads Preferences Manager or click here.

Facebook conversion tracking pixel—We may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications of Facebook Inc.. These tools allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous to us and we cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

WordPress stats—The WordPress Stats tool places cookies on your computer to perform statistical analyses of visitor traffic and user behavior on our Websites. The analysis helps us optimize both the Websites and online advertising. The information generated by the cookies about the use of our Websites is stored on servers in the USA. Your IP address will be anonymized after processing and before storage. WordPress Stats cookies remain on your device until you delete them.

Advertising—Subject to your choices and preferences, we may use cookies to build a profile of your interests and show you relevant advertisements on our Websites and on other websites and mobile applications. Advertising cookies do not store directly personal information, but store data that may uniquely identify your browser and internet device. If you do not allow these cookies, you will still receive advertisements, but they will be less targeted specifically to you.

Geolocation—Geolocation data is collected automatically when you use the mobile application available with some of our Services or when you access our Websites using a mobile device. We use location-based information to verify your location and send location-based content to you. We may share your geolocation data with third-party ad servers that send advertisements for merchants (such as shops and restaurants) near your location. You can opt-out of location-based services at any time by editing your location settings on your device.

You can restrict how cookies and other internet and mobile application technologies are used to track and log data about your visits to our Websites and other internet usage (including location-based information) and to deliver targeted advertisements to you on our Websites and third-party websites. Some examples of these controls include:

• Using settings (if available) on your web browser or device to manage how your Personal Information and preferences are stored.
• Installing the Google Analytics opt-out browser add-on described at the Google Analytics Opt-out Browser Add-on page at https://tools.google.com/dlpage/gaoptout
• Google: https://policies.google.com/privacy
• Adobe: https://www.adobe.com/privacy.html
• Facebook: https://www.facebook.com/privacy/explanation
• Twitter: https://twitter.com/en/privacy
• Purchasing a utility from an independent software provider that you install on your computer browsers to limit tracking of your browsing activity;
• Visiting http://optout.aboutads.info to learn more about personalized advertising and how to opt-out of personalized advertising on your web browser and Mobile Apps by companies participating in the Digital Advertising Alliance

If you restrict the use of cookies and other technologies, some of our online services cannot be fully utilized. If you choose to restrict personalized advertising, you will still receive ads, but they will not be targeted based on your internet usage data.

Do Not Track (DNT) is an optional browser setting that is used by some advertisers and other third-parties. Our Websites do not respond to DNT signals.

E-mail marketing. You may, at any time, choose to not receive e-mail marketing communications from us by using the “unsubscribe” feature provided in our e-mail marketing messages or by “opting out” or “unsubscribing” from specific mailing lists and services by contacting us as explained in the section titled, “How You Can Contact Us.” It may take up to ten days to process your request to unsubscribe from e-mail marketing messages.

If you unsubscribe from receiving promotional emails, you will still receive transaction-related and other communications that are not promotional or marketing in nature. For example, we may contact you concerning any purchases you have made with us, even if you opt-out of receiving unsolicited promotional email messages.

Text messages. If you previously gave us permission to send communications to you by text message, you can withdraw that consent at any time by replying STOP to any text message from us. It may take up to seven days to process your request to STOP text marketing messages.

The Websites may contain links to social media platforms, third-party features and websites operated by third parties, including advertisers and sponsors. Historic Tours of America® is not responsible for the privacy practices of these third-party services. This Privacy Policy applies solely to information under our control. We have no control over and assume no responsibility for the content, accuracy, privacy policies, or practices of any third-party websites or services. We recommend that you review the privacy policies of these websites before sharing any information with them.

Social Media. Our Websites may include social media features, such as the “Facebook Like” button, and widgets, such as the “Share This” button or interactive mini- programs that run on our Websites. These features may collect your internet protocol (IP) address, which page you are visiting on the Websites, and the social media platform may set a cookie to recognize you and enable the feature to function properly. Please refer to the privacy settings of your social media platform about how to manage the data shared through your social media account.

Third party Features. Our Websites may use other companies’ applications to power some features. For example, we use an online reservations and ticketing service to process ticket reservations and we use online payment processors to collect credit and debit card information and handle payment transactions. . Some of these third-party features may be branded with Historic Tours of America® logo, even though they are not operated or controlled by us. These third-party applications are able to access and collect data from your use of the features they operate.

Links to Third-Party Websites. Our Websites may include links to websites operated by third parties. If you click on a third-party link, you will be directed away from our Websites to that third-party website and any information you provide you submit to that third-party website or is collected from your usage data, will be available to the third-party operator. The third-party website operator may collect your IP address or device identifier and other internet browsing data, and may set a cookie to enable their features to function and track your usage.

We maintain reasonable security procedures and practices appropriate to the nature of the personal information we collect. Despite our efforts to safeguard your personal information, we cannot guarantee it will be completely secure from unauthorized access, disclosure, use, or alteration. In particular, there is always a risk inherent in the electronic transmission and storage of information.

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

Historic Tours of America® retains personal information relating to ticket sales to process redemptions and refunds where necessary, and to provide ticket sales information (number and types of tickets) to the tour/attraction operators. We further retain and use your personal information for our marketing purposes (unless you instruct us to stop sending communications to you), legal compliance, and dispute resolution. We also may retain website usage data for performance, improvement security, purposes, fraud detection, and internal analysis purposes.

Please note that our Services are conducted in the United States and your personal information will be processed in the United States. If you reside or are located in a different country, the data protection laws of that country may differ from the laws of the United States in the ways your personal information is protected. We want you to understand that when you provide your personal information to us, or we obtain it through your use of our Websites or Services, your information will be transferred to the United States and processed in accordance with the laws of the United States and the guidelines of this Privacy Policy. By providing your personal information to Historic Tours of America®, you agree to and acknowledge our collection, transfer, and processing of your Personal Information in accordance with this Privacy Policy.

Our Websites are not directed toward children under the age of thirteen (13) years. We do not knowingly collect any personal information from children under the age of 13 without verifiable consent from a parent or legal guardian. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through the Websites without permission. If you are under the age of 13, please do not submit any personal information at our Websites. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Websites or Services, please contact us. See “How to Contact Us” below.

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected] .
• By phone: 800-284-4482 or 305-293-7229
• Unsubscribe from marketing emails here .

California Consumer Privacy Act

This section of our Privacy Policy supplements our Privacy Policy to provide additional information under the California Consumer Privacy Act of 2018, as amended, and applies only to consumers who reside in the State of California. This section does not apply to information we obtain in employment or business to business interactions.

Notice at Collection of Personal Information

The categories and sources of personal information we collect, the purposes for collection, and categories of third parties we share it with are described in the following sections of our Privacy Policy:

No Sales of Personal Information

California consumers have the right to direct a business not to sell their personal information to others. As explained in the section of this Privacy Policy titled, “How We Share Personal Information,” Historic Tours of America® may share booking and ticket purchase information with third-party ticket sellers (such as hotel concierge and travel agents), and with independent tour and attraction operators. We do not consider these joint marketing activities to be sales of your personal information, although we may receive commissions, reciprocal services or customer information as part of these arrangements.

In the preceding twelve months, Historic Tours of America® has not made sales of personal information for monetary or other consideration and has no present plans to do so.

Right to Know about Personal Information We Collect, Disclose, or Sell

California consumers have the right to request any of the following information from Historic Tours of America® about personal information collected about the consumer or the consumer’s household during the last 12 months (“Right to Know”):

• The categories of Personal Information collected.
• The categories of sources from which the Personal Information is collected.
• The business or commercial purpose for collecting or selling Personal Information.
• For Personal Information sold or exchanged for value with a third party: categories of personal information and categories of third parties.
• For personal information disclosed to a third party for a business purpose: categories of personal information; and categories third parties.
• The specific pieces of personal information collected about you (except for very sensitive personally identifiable information, which we will describe but not transmit).

The process by which we verify and respond to your requests is explained below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”

You may submit a Right to Know request by visiting this page on our website: https://www.trolleytours.com/privacy-request

Right to Deletion of Personal Information

California consumers have the right to request that Historic Tours of America® delete any personal information about the consumer which Historic Tours of America® has collected from you, subject to a range of exclusions permitted by law (“Right to Delete”). For example, Historic Tours of America® is not required to delete personal information if it is necessary to complete a transaction, reasonably used for an ongoing business relationship, or used internally in a lawful manner that is compatible with the context in which the consumer provided the information.

Once we receive a request for deletion, and separately confirm that request, we will take steps to verify the identity and authority of the person submitting the request. If the Right to Delete request is confirmed and verified, we will delete the personal information from our records (and direct our service providers to do the same), unless an exclusion applies. If we are unable to fulfill all or part of your request, we will let you know why (for example, if we have a permitted reason to retain certain information if the identity of the requesting person cannot be verified).

The process by which we verify and respond to Right to Delete requests is described below under “How to Make a Verifiable California Consumer Request” and “How We Will Respond to a California Consumer Request.”

You may submit a Right to Delete request by visiting this page on our website:

https://www.trolleytours.com/privacy-request

Right to Designate an Authorized Agent

California consumers have the right to designate an authorized agent to act on their behalf to submit a Right to Know or Right to Delete request, or a request to opt-out from sales of their personal information by Historic Tours of America® (if applicable). An authorized agent may be a natural person or a business entity registered with the Secretary of State. An authorized agent must also submit to Historic Tours of America® written proof of their authorization to act on the consumer’s behalf.

How to Make a Verifiable California Consumer Request

California consumers may submit a request to exercise any of their rights described above using any of the following methods:

• By email: [email protected]

Please note that in order for a request to be verifiable (including verification of your identity and your California residency), you may be required to confirm information that we have on file for you; including email address, phone number, full name, address and other personal information. We reserve the right to deny a consumer request if the identity or authority of the requesting party cannot be confirmed.

How We Will Respond to a California Consumer Request

We will confirm receipt of a Right to Know or Right to Delete request within 10 days and may request additional information necessary to verify that you are permitted to make the request. We will respond to a verifiable consumer request within 45 days of receiving it, subject to delays and exclusions permitted by law. If we require more time to respond, we will let you know the reason why and an extension period in writing. If you have a password-protected online account with us we will respond via account. If you do not have an online account, please provide either your email address or U.S. Postal address, at your option.

For a Right to Know request, our response will cover the 12 month period preceding our receipt of the request. If we cannot comply with all or part of your request, we will explain the reasons why. For data portability requests, we will select a format to provide your personal information that is usable and should allow you to transmit the information readily from one entity to another entity.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Protection from Discrimination for Exercising California Consumer Rights

We will not discriminate against a California consumer for exercising any of the rights described in this section. This means that except as legally permitted we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Financial Incentive Programs

We are permitted to offer certain financial or service incentives to encourage consumers to provide certain financial information. If we offer a financial or service benefit program to you, we will provide a written description of the material terms of the program to you in a written Notice of Financial Incentive, and you will only be enrolled as a participant if you affirmatively opt-in to the program. You may revoke your opt-in consent at any time. The Notice of Financial Incentive will explain the process for opting-in to participate and withdrawing from the program (opting-out) in.

California “Shine The Light” Law

Under California Civil Code Section § 1798.83, California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. You may request this information by contacting us as explained in the section of the Privacy Policy titled “How to Contact Us” below and indicating “Request for California Privacy Information.” Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

OUR WEBSITE ACCESSIBILITY OBJECTIVES

Historic Tours of America, Inc . and our family of companies (together referred to as “Historic Tours of America”) is committed to making this website and all the websites we operate accessible to the widest possible audience. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.0/2.1 AA website accessibility standards and regularly test the website to make sure it reasonably conform to those standards. Website accessibility requires an ongoing effort to assess and improve our accessibility and keep it compatible with major browsers such as Google Chrome, Firefox, Safari, and Microsoft Edge.

THE USERWAY ACCESSIBILITY TOOL

Our website visitors can use the UserWay Website Accessibility tool, which is powered by a dedicated accessibility server. This software allows the websites to align with the Web Content Accessibility Guidelines (WCAG 2.1). The UserWay WebSite Accessibility tool enables our visitors to do the following:

• Bigger Text – Increase the size of on-screen text to make text more readable;
• Saturation – Adjust the intensity of colors on the site from high, low, or grayscale;
• Contrast – Invert the website’s colors or to switch to dark or light contrast;
• Highlight Links – Highlight links and other interactive elements on the website;
• Pause Animations – Pause all content that moves or auto-updates;
• Text Spacing – Adjust text and line spacing for improved readability, with three degrees of adjustments;
• Line Height – Increase line height for all on-site text;
• Text Align – Align on-screen text to the left, right or center;
• Dyslexia Friendly – Enhance readability for users with dyslexia;
• Cursor – Provide three separate tools (Big Cursor, Reading Mask and Reading Mask) to keep the pointer is always in sight;
• Tooltips – Provide alternative text and labels over interactive elements on the site.

ENABLING THE USERWAY ACCESSIBILITY TOOL

You can enable our accessibility menu by clicking the accessibility menu icon that appears on each page of this website. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

FEEDBACK ON WEBSITE ACCESSIBILITY

Despite our efforts to allow anybody to adjust the website to their needs, there may still be areas of the website that are inaccessible. We welcome your input and questions related to this accessibility statement and improvements on this website’s accessibility functionality. If you have found an inaccessible area on the site, or within any third-party tool solution we utilize, please contact us by clicking here (https://www.historictours.com/ada-compliance.php) or sending us an e-mail at: [email protected]

Please specify the web page and provide any other information to help us locate the issue you identified. If you have a need for a specific electronic format, please provide the format, the webpage address of the material and your contact information. While we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Historic Tours of America, Inc . and our family of companies (together referred to as “Historic Tours of America®,” “us,” “we,” or “our”) operate the tours and attractions described at our websites listed below (our “Websites”).

USER-GENERATED CONTENT TERMS OF USE

User content license.