Mersey Tunnels: Groundbreaking, fast tag and new technology

New technology will be the latest advancement of the vital connectors of Liverpool and Wirral

  • 14:32, 31 OCT 2021
  • Updated 17:29, 31 OCT 2021

Photo of Kingsway Tunnel breakthrough on 4th March 1970

The River Mersey has always formed a physical and physiological divide between Liverpool and Wirral.

Not only does it separate the two boroughs, but it is seen as a borderline marker for two of the dominant identities within the city region.

The river has also played a key role in shaping two different sides of history; while Liverpool welcomed ships from across the world in its stretch of docks, it was the Wirral that built many of the world's vessels in its vast and famous shipyards.

Read more: Major changes for Mersey tunnels as new video tech to be installed

The two boroughs remain tantalizingly close at their nearest point from Liverpool’s Pier Head across to Woodside in Birkenhead, however the crossing has only ever been achievable by ferry or a subterranean route via the Queens and Kingsway tunnels.

With news that the heavily-used tunnels will be installing new technology in early November in a bid to modernise the way users pay for their journeys, we’ve taken a look back at the integral role the tunnels play in joining up the city region.

Groundbreaking

In the mid 18th century, Liverpool was rising to the height of its global shipping trade .

Less than a mile across from Liverpool’s pier head, the ship building and trade links were emerging in the construction of Hamilton Square .

The park square was commissioned by James Laird and built in the style of Edinburgh’s luxurious Georgian townhouses.

To this day it is the largest cluster of Grade I listed buildings outside of London.

With wealth growing on opposing sides of the Mersey and the population gradually expanding on the peninsula, a quick route across the river was growing ever more necessary.

Reliance on ferries for trade and passenger crossing was growing as Liverpool and Birkenhead boomed as centres for commerce.

One of the clearest images we've seen of construction work nearing completion on the first Mersey tunnel in the early 1930s, with William Brown Street in the background. You can even see the seating installed for the official opening ceremony

In a bid to ease congestion on ferries, engineers began to explore other options for crossing the stretch of water.

Initially a bridge was considered, however plans did not go any further as it was seen that structural support could cause issues for the shipping lanes and tide.

Even today the possibility of building a bridge would take a remarkable feat of engineering due to the density of buildings now surrounding the waterfront on both sides.

Following the construction of the railway tunnel under the Mersey in the late 19th century, it was decided that a similar route should be taken for the growing number of cars on the road.

At the time a lack of quick passage was hindering the growth of the two economic centres, with the added headache of congestion on the ferries.

So in 1925, construction of the Queensway tunnel, linking Liverpool to Birkenhead, began.

Plans were ambitious as it would be the largest underwater tunnel in the world, complete with the longest tunnel road at the time of its construction.

More than 1.2 million tonnes of rock were excavated during the engineering works, with a mixture of boring machinery and explosives used to cut a way through beneath the river.

17 workers lost their lives in the construction of the tunnel.

14 years after the start of the project, the Birkenhead (Queensway) tunnel was opened in 1934 by King George V - a ceremony that was watched on by 200,000 people.

The opening of the tunnel provided a new through route between Liverpool and Wirral meaning cars could pass from one borough to another in roughly five minutes and would no longer be reliant on the ferry schedule.

More road needed

With a fast connection between Liverpool and Wirral established, use of the Queensway tunnel proved highly popular.

By the 1960s, the Queensway route was exceeding 11 million annual journeys.

As there was only one tunnel providing access between both boroughs, congestion was a key feature at peak times.

In order to ease the congestion, plans were approved for the Kingsway tunnel in 1965.

Built a mile downstream from the existing tunnel, the Kingsway passage would provide a second gateway to the most northern point of Wirral and relieve some of the use of the Queensway.

Initially opened in 1971, the Kingways became operational in both directions by 1974.

Photo of construction work taking place on the second Mersey tunnel in 1970.

Taking a toll

While the tunnels have democratised quick access to each borough to a certain extent, tolls have remained in place for their use since opening.

The fees contribute to the maintenance of the tunnels, however the continuation of tolls proved somewhat controversial.

When the Queensway tunnel was originally built, residents were told that the implementation of tolls would only be in place until the costs of constructing the tunnel was paid off.

However, when it was announced that the Kingsway tunnel would be built, the existing tolls were raised in price to aid the financing of the significant engineering works.

Subsequently, the position that tolls would be removed once debts were paid off has shifted and car access between both boroughs.

As a result the Runcorn bridge stands as the only way of crossing The Mersey free of charge, yet for residents of Liverpool and Wirral this adds considerable time and fuel consumption to their journey.

However, there has since been some movement on the tolls to use the tunnels .

In 2019, Metro Mayor Steve Rotheram introduced a discount scheme for City Region residents meaning they could use the tunnels for £1 providing they had a ‘fast tag’ applied to their car.

The fast tag is a recognition device applied to cars which can be used to automatically pay for prepaid journeys when reaching the toll booths in Birkenhead or Wallasey.

Without the fast tag, journeys through the tunnels cost £1.80 per journey.

Vehicles entering the Toll Booths at the Wallasey entrance to the Kingsway Tunnel

New technology

The days of leaning out of the car window and throwing a chunk of change into the toll baskets look to be over.

With the implementation of contactless technology and the fast tag, journeys through the tunnel have moved on since their opening.

While congestion has been eased by the quicker payment options and building of a secondary route, advancements in inter-city region connectivity are continuing at a pace.

As the city region awaits the £710m of funding to kick start the latest phase of the public ‘transport revolution’, new infrastructure for car use in the tunnels is also set to be installed early next month.

The fast tag system will gradually be phased out in place of a new number plate recognition system called T-FLOW .

The new system will replace the fast tag used at the Queensway (Birkenhead) and Kingsway (Wallasey) tunnels, in a bid to modernise the way tunnel users pre-pay for their journeys.

Speaking about the changes, Cllr Liam Robinson, transport and air quality portfolio holder for the Liverpool City Region Combined Authority, said: “The new video-tolling system is another example of the continued investment that the combined authority is making in both of our Mersey Tunnels.

“With over 70,000 journeys a day, the tunnels are critical to the social and economic wellbeing of our region, so continued investment is needed to keep them running both efficiently and safely. Introducing this cutting-edge technology that delivers real benefits is part of our wider vision to make transport services easier and more convenient for people to use.

“The tunnels discount scheme introduced by the Metro Mayor in 2019 is still the cheapest and most convenient way to pay for journeys, and we would urge those who have not yet registered for an account to do so and receive these benefits.”

  • Mersey Tunnels
  • Wallasey Tunnel
  • Birkenhead Tunnel
  • Most Recent

mersey travel fast tag login

Mersey tunnels

mersey travel fast tag login

Click on the map to open toll wiki for a country/state

  • 1 Mersey Tunnel toll
  • 2 Mersey Tunnels toll Charges
  • 3.1 What is Fast Tag
  • 4 How to pay truck toll on Mersey Tunnels
  • 5 Mersey Tunnel tolling agency
  • 6 TollGuru Trip Calculator for United Kingdom
  • 8 References

Mersey Tunnel toll

The Mersey Tunnels [1] connect the city of Liverpool with Wirral, under the River Mersey. There are three tunnels: the Mersey Railway Tunnel (opened 1886), and two road tunnels, the Queensway Tunnel (opened 1934) and the Kingsway Tunnel (opened 1971). The railway tunnel and Queensway Tunnel connect central Liverpool with Birkenhead, while the Kingsway Tunnel runs to Wallasey.

The road tunnels are owned and operated by Merseytravel. The most convenient mode of payment on Mersey Tunnels is Fast Tag and cash is also accepted there. 

For the Queensway (Birkenhead) Tunnel the maximum permitted gross vehicle weight is 3.5 tonnes, except for local bus services and emergency vehicles. For the Kingsway (Wallasey) Tunnel, the maximum permitted gross vehicle weight is 38 tonnes.

The Mersey tunnels Toll Calculator calculates toll and tolls for all other toll motorways, roads, bridges and tunnels in UK for cars, trucks, trailers, caravans, motorhomes and motorcycles for peak and off-peak hours.

Mersey Tunnels toll Charges

Toll charges on the Mersey Tunnels depend upon the type of the vehicle, weight of the vehicle, side cars and the number of axles. Please refer to the table below to know the Mersey Tunnels toll charges. 

How to pay Mersey Tunnel toll

Tamar Bridge toll charges can be paid through:

  • Contactless card payment system

What is Fast Tag

Fast Tag [2] is an electronic device that sits in a holder attached to the windscreen of your vehicle, behind your rear view mirror. Fast Tag is available for all vehicle classes and removes the need for cash. The money spent can be tracked through the online account management system. Payment for Fast Tag can be done by monthly Direct Debit spreading the cost evenly throughout the year, or make a top up payment via debit/credit card as needed. 

For any query regarding tunnel Fast Tag contact- [email protected] . Mersey Tunnels Fast Tag top up and account queries.  Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday

How to pay truck toll on Mersey Tunnels

Truck toll charges on the Mersey Tunnels depend upon the Vehicle type, its Maximum Gross Weight (MGW), and the attached trailer car. Refer to the table below to understand the toll charges of Mersey Tunnels for HGV. 

Mersey Tunnel tolling agency

Mersey Tunnel is managed by the Merseytravel. For any toll related queries visit the Merseytravel website [3] .

TollGuru Trip Calculator for United Kingdom

The TollGuru Trip Calculator calculates tolls for all toll motorways, roads, bridges and tunnels in United Kingdom for cars, trucks, buses heavy vehicles, light commercial vehicles and motorcycles for peak and off-peak hours.

  • UK tolls and toll tags
  • Swinford bridge
  • Prince of Wales bridge
  • Dartford crossing
  • ↑ Mersey Tunnels
  • ↑ Merseytravel website
  • Toll tunnels

© 2021 MapUp Inc. All rights reserved. By using this site, you agree to the Terms of Use and Privacy Policy . TollWiki™ is a trademark of MapUp Inc.

Except as permitted by the copyright law applicable to you, you may not copy, reproduce or commercially use or communicate any of the content on this website, including files downloadable from this website, without the prior consent or permission from MapUp Inc.

Get started with TollGuru Toll API or Cloud Services

mersey travel fast tag login

Plan your trips with us!

Copyright © 2024 MapUp, Inc. All Right Reserved

  • PoS/agent locations
  • Customer Online Registration
  • Do's and Don’ts

One-Vehicle-One-Tag Campaign By IHMCL

Dear SBI FASTag Customer,

We hope this message finds you well. This is to inform you about an important update regarding the usage of FASTag.

We would like to bring to your attention that the most recent FASTag issued on your vehicle will be considered as your active FASTag. In order to streamline and enhance the efficiency of our system, all other FASTags if any, issued on your vehicle would be discontinued.

If you have multiple FASTags on single vehicle, please contact [email protected] to close any earlier issued SBI FASTags & in case of other Bank FASTags, please contact their support team. This will help in avoiding any inconvenience and ensure a smooth experience for all FASTag users.

We appreciate your cooperation and understanding in this matter. This update is aimed at improving the overall FASTag experience and smooth functioning of the FASTag system.

mersey travel fast tag login

Important Notice

Browser update required.

  • Register for an account
  • Manage my account
  • Contact support

Pay for a crossing

  • Print receipt/Check for paid crossings
  • Get the merseyflow quick pay app
  • Pay a penalty charge
  • Make a representation
  • Toll/Charges
  • Press Releases
  • Mersey Gateway Stats
  • PCNs & Debt Recovery
  • How To Videos
  • Community matters

This site uses cookies to create a secure and effective website for users. Full details can be found here .

Forgot Password

Pay a penalty, i live in halton, welcome to merseyflow.

This is the official merseyflow website and the only place to register for an account and discounted plan to save on the Mersey Gateway Bridge and Silver Jubilee Bridge toll/charge costs. Our free flow tolling system means we do not use pay booths. This helps reduce journey times and minimise congestion. There are different discount plans available to suit your needs. These include plans for Halton residents and Blue Badge holders, as well as pre-pay and monthly pass options. Remember - if you do not register for an account, you can pay the full toll/charge up to 12 months in advance of a crossing or by midnight the day after your crossing.  

Don’t have an account or are an infrequent user, download Merseyflow’s Quick Pay App for a quicker, easier way to pay for your crossings.

Download the app at: www.merseyflow.co.uk/quick-pay-app

Do you have a Local User Discount Scheme plan (LUDS)?

Make the switch now to Auto Renew and Direct Debit for a simpler way to renew your annual LUDS plan.

Click here for full details.

Good eggs help disadvantaged kids in Halton this Easter

Hundreds of less fortunate children around Halton will receive Easter treats thanks to the cracking success of an annual appeal hosted by Merseyflow and Merseylink, the appeal is now closed.

Click here for full details

Payment Message3

1Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

IMAGES

  1. Mersey Tunnels

    mersey travel fast tag login

  2. What is FASTag? Activating and Fast Tag Recharging? What are it's Benefits?

    mersey travel fast tag login

  3. Merseytravel

    mersey travel fast tag login

  4. FASTag for commercial vehicle

    mersey travel fast tag login

  5. Mersey Tunnels Fast Tag:Amazon.de:Appstore for Android

    mersey travel fast tag login

  6. Mersey Tunnels Fast Tag for Android

    mersey travel fast tag login

VIDEO

  1. Driving the Mersey Tunnel

  2. Class 507 & 508 Tribute

  3. MERSEY FERRY RIVER CRUISE @LIVERPOOL UK

  4. Celebrating 45 Years of Service

  5. Trent & Mersey Canal and Cloud Trail Loop 13.10miles

  6. Mersey Rail 507/508’s the end is nigh!

COMMENTS

  1. Mersey Tunnels

    T-FLOW is the quick and easy way to travel through Mersey Tunnels and make full use of the benefits that the scheme provides; including T-FLOW Only Lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. Try our quick savings calculator to see if you may also benefit from savings by ...

  2. Mersey Tunnels

    All we ask is that you return your old Fast Tag to us so we can dispose of it securely and in an environmentally responsible way. Just hand your old tag in at the toll booth next time you travel through Mersey Tunnels and we will do the rest. Find out more about T-FLOW here. If you need any help you can email our T-FLOW Team or call our Contact ...

  3. Mersey Tunnel Tolls, Fees & Charges

    All we ask is that you return your old Fast Tag to us so we can dispose of it securely and in an environmentally responsible way. Just hand your old tag in at the toll booth next time you travel through Mersey Tunnels and we will do the rest. If you need any help you can email our T-FLOW Team or call our Contact Centre Team on 0151 330 1004

  4. Mersey Tunnels Fast Tag

    Easily manage your Mersey Tunnel Fast Tag with this app. You can access your account and statement information. This application provides the best possible management for your Mersey Tunnels Fast Tag. You are able to top up your fast tag securely from this app. More functionality is on the way soon allowing you to save and add multiple cards for quick and easy payments. Refund functionality is ...

  5. My account

    Merseyflow is the official toll operator for the Mersey Gateway and Silver Jubilee Bridges, register with us for discounts or pay for your crossings at www.merseyflow.co.uk or by calling 01928 878 878.

  6. Merseytravel Tunnel Concessionary Travel Schemes

    You can apply for the Mersey Tunnels Concessionary Travel Scheme if:-. You have a Disabled Person's (Blue) Parking Badge. And. You receive the highest rate of mobility component of the Disability Living Allowance. You are over 65 and receive the highest rate of Attendance Allowance. You receive the enhanced rate of mobility component of the ...

  7. www.merseytravel.com

    www.merseytravel.com

  8. Mersey Tunnels

    The Kingsway (Wallasey) and Queensway (Birkenhead) tunnels are part of our key city region's road network. The tunnels are regarded as the safest tunnels in the UK and amongst the safest in Europe for their age following the last independent assessment. The tunnels became assets of the Liverpool City Region Combined Authority (CA) in April 2014.

  9. Mersey Tunnels: Groundbreaking, fast tag and new technology

    The fast tag is a recognition device applied to cars which can be used to automatically pay for prepaid journeys when reaching the toll booths in Birkenhead or Wallasey. Without the fast tag ...

  10. Mersey Tunnel Tolls, Fees & Charges

    Escort Fees. Additional charges will be made for vehicles of exceptional height or width which require a Police escort. 2022-23. Control of one lane £20. Control of two lanes £45. From 1 April 2023 the charges will be as follows: Control of one lane £22. Control of two lanes £50.

  11. Mersey tunnels

    For any query regarding tunnel Fast Tag contact- [email protected]. Mersey Tunnels Fast Tag top up and account queries. Mersey Tunnels Fast Tag top up and account queries. Please call 0151 330 1004 7am to 7pm Monday to Friday, 8am to 5.30pm Saturday and 8am to 4.30pm Sunday

  12. SBI FASTag

    In order to streamline and enhance the efficiency of our system, all other FASTags if any, issued on your vehicle would be discontinued. If you have multiple FASTags on single vehicle, please contact [email protected] to close any earlier issued SBI FASTags & in case of other Bank FASTags, please contact their support team.

  13. Merseyflow

    Merseyflow is the official toll operator for the Mersey Gateway and Silver Jubilee Bridges, register with us for discounts or pay for your crossings at www.merseyflow.co.uk or by calling 01928 878 878.

  14. Welcome : MetroSmart

    Welcome to MetroSmart Merseytravel's smartcard website. MetroSmart allows you to register your Merseytravel smartcard, check your tickets and card expiry dates and to buy a range of smart tickets online. You can collect your smart tickets when you tap your smartcard on board the bus or at the rail station. Our website is the first step ...

  15. New "T-FLOW" pre-payment system using video ...

    Pre-paying for journeys remains the cheapest, easiest option. Video technology is being introduced on Wednesday 3 November at both Mersey Tunnels with the launch of a new pre-payment system. The new system is called "T-FLOW" and will replace the current Fast Tag account system used at the Queensway (Birkenhead) and Kingsway (Wallasey ...

  16. New "T-FLOW" pre-payment system using video technology to be launched

    Pre-paying for journeys remains the cheapest, easiest option. Video technology is being introduced on Wednesday 3 November at both Mersey Tunnels with the launch of a new pre-payment system. The new system is called "T-FLOW" and will replace the current Fast Tag account system used at the Queensway (Birkenhead) and Kingsway (Wallasey ...

  17. PDF Concession T-FLOW Renew SEPT 2021

    Your personal data relating to the Fast Tag Scheme will be solely used by Merseytravel and its partners in providing the scheme in accordance with UK data protection legislation. Any information held will not ordinarily be disclosed to third parties that do not form part of the administration of the scheme. At our discretion,

  18. Merseytravel Phone Number and Contact Information

    Merseytravel PO Box 1976 Liverpool L69 3HN Email . General - [email protected] Tunnel Fast Tag - [email protected] MetroSmart online ... Closed on Christmas Day) Tunnel Fast Tag Enquiries - 0151 330 1004 . Mersey Ferry Bookings - 0151 330 1003 (7am-8pm Monday - Friday, 8am-8pm Saturday, Sunday and Bank Holidays) Mersey Ferry Timetable Enquiries ...

  19. PDF Concessionary T-FLOW form SEPT 2021

    Cash and Fast Tag Team Use Only Account number: For full details of the General Data Protection Regulations (GDPR) and Terms and Conditions of the Mersey Tunnels Concessionary Fast Tag Scheme please visit in the box here. JULY 2021 Evidence For Office Use Only You will need BOTH of the following Provided (Tick) Initials / Date Passport sized ...

  20. Merseytravel Phone Number and Contact Information

    The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. Merseytravel Centres: Locations and opening times. I want to report a damaged bus stop / shelter. I would like to make a complaint. Customer Services Contact Centre: Opening hours and contact numbers.