missionary travel department phone number

+1 (330) 893-1501

Missionary Travel Agency

When God’s call takes you around the world, a call to Golden Rule will take you there.

We understand the importance of being called to the mission field, and we know you need the best way to get there. Whether you’re taking a short-term mission trip or moving abroad to serve the Lord, we can help. By making your travel arrangements our top priority, we free you to direct your energies where they are most needed.

We would be honored to serve you! Contact us today for a free airfare quote!

We appreciate all the efforts you put into making travel arrangements for us! It’s nice to have someone take care of this who understands and takes an interest in our mission. God bless you!

Deborah Missionary in El Salvador

24/7 emergency customer service

In times of travel turmoil—delayed flights, denied boarding, or endless lines—our mission travel office stands by you, even if it means waking us up in the middle of the night. Have peace of mind with an expert who is on your side.

Extra free bags

Our missionary fares give up to 3 free checked bags. This can be a $500+ value and is perfect for taking supplies to the mission field.

Refundable & Changeable

Our humanitarian airfares are refundable and changeable for a reasonable penalty

Missionary Travel Department

Our Christian travel agents are honored to help travelers fulfill the Great Commission. Our team is composed of dedicated Christians, many with backgrounds in missions, church ministry, and education. As a company, we’ve provided ministry travel services for thousands of churches, missionaries, and church mission groups . Our travel agents understand your needs and want to use our experience in the travel industry to give you best travel experience possible. We specialize in international missionary flights.

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Missionary Airfare Luggage Allowance

Our missionary airfares, which are mostly available on Latin & transatlantic flights (and within Europe, Africa, and the Middle East), usually include 2-3 free checked bags. In today’s world of basic economy fares including no checked baggage at all, this can be a benefit worth more than $500!

Cheap Flights for Missionaries

If you’re looking for cheap missionary fares, you’ve come to the right place! We offer discount missionary airfare with special pricing on flights. Sometimes we can save you hundreds or even thousands of dollars with discounted flights! But usually our prices are similar to online fares, but with far better terms and customer service.

Missionary Flights to Africa (including Uganda & Kenya)

Africa is our top destination. We do a lot of tickets for missionaries to Entebbe, Uganda and Nairobi, Kenya especially.

Missionary Fares to India

India is another very common destination for our non-profit and humanitarian NGO customers.

Missionary Fares to Japan

We offer a full set of missionary airfare to Japan transatlantic and a limited set of fares transpacific.

Missionary Flights to Haiti

Sadly, American Airlines has discontinued their humanitarian airfare to Haiti. We still serve dozens of Haiti NGOs who came for the extra bags, but stayed for the customer service. If you let us know how many bags you’re taking, we will advise you on the best total cost of flights including extra bags as there is a complicated mix of luggage rules and overages.

We can also refer you to private missionary flights from Port-au-Prince to other parts of Haiti, which is usually used by our missionary organizations due to the current security situation in PAP.

Frequently Asked Questions

Which airlines offers missionary fares.

The following airlines provide missionary, humanitarian, non-profit fares:

• Delta Airlines, KLM, Air France
• United Airlines, Lufthansa, Austrian, SWISS, Brussels, Air Canada
• Qatar Airways
• Kenya Airways
• Ethiopian Airlines

Sadly, American Airlines, British Airways, and Iberia have discontinued their missionary contracts.

What Consolidator sells Missionary Fares?

We are one of the foremost consolidators in the US that sells missionary fares to other travel agencies. If you are interested in applying to be a partner agency, please email [email protected] . We carefully vet and audit our travel agency partners to ensure the tickets are only being sold to non-profit organizations.

What is missionary travel?

Short-term mission trips offer a chance to volunteer internationally, working closely with local communities to offer vital support where it’s needed the most. Long-term missionaries also need to travel back and forth between their home country and their mission field on a regular basis.

How much does it cost to go on a short-term mission trip?

Typical costs range from $900 to $5000 depending on the destination. For example, one of our favorite clients is OneWorld Health who focuses on medical missions. They have trips ranging from $2300 to $5000 in cost.

Who pays for missionary trips?

Short-term mission trips are either paid out of participants’ own pockets or sometimes they fundraise from family, friends, and church to help cover part of the cost.

Long-term missionaries are typically supported by some mix of their local church and the parachurch mission organization they are under.

Why do people go on missionary trips?

Most folks testify that going on a mission trip is life-changing. The three main reasons to go on a short-term mission trip:

• To Glorify God: Putting our faith into action
• To Help Others: To make a difference, serve others, and serve those who serve
• To Change Ourselves: Hands-on experience with The Great Commission and learning about other cultures

What not to do on a mission trip?

The Baptist Missionary Association of America has this excellent list of “don’ts” for a summer mission trip :

• DON’T make promises to missionaries/people that you can’t fulfill immediately.
• DON’T go anywhere alone.
• DON’T eat uncooked vegetables and fruits that are not peeled.
• DON’T gossip.
• DON’T criticize your hosts culture or the United States.
• DON’T pursue a romantic relationship with anyone on your team or at your mission site. You can date them when you get home.
• DON’T be afraid to try local food.
• DON’T make financial commitments during your good-byes.
• DON’T complain about anything! Keep a positive attitude. (Philippians 2:14)

Read the whole list for a great set of DO’s as well!

Community Discussion of Church Technology

Skip to content

• Unanswered topics
• Active topics
• Code of Conduct
• Forum Community Discussions General Discussions

Is there contact Information for the Church Missionary Department on LDS.org?

Post by veehb » Fri Apr 22, 2016 3:40 pm

Re: Is there contact Information for the Church Missionary Department on LDS.org?

Post by lajackson » Fri Apr 22, 2016 3:48 pm

veehb wrote: Is there a place on LDS.org where they can go for more information regarding full-time missionary service.

Post by veehb » Fri Apr 22, 2016 4:29 pm

Post by wertdl » Sat Apr 23, 2016 3:28 pm

Post by veehb » Sat Apr 23, 2016 5:26 pm

Post by lajackson » Sun Apr 24, 2016 11:04 pm

veehb wrote: Thank you Wertdl, There is some good information there for senior missionaries, but it doesn't address the special mission that they can be called to where they stay at home and serve a full-time mission in their local stake. And, I'm sure the contact number on that page would take me to someone who could answer the questions I had. As I mentioned above, I talked to the missionary department and also to the MTC and have my answer.

Post by veehb » Mon Apr 25, 2016 4:04 am

Post by johncarlovalencia » Wed Jan 01, 2020 3:26 am

Post by russellhltn » Wed Jan 01, 2020 3:44 am

johncarlovalencia wrote: Good day Brother/ Sister, I would like to ask help in accessing my Missionary Email. I serve on Philippines Bacolod Mission, from October 2016- October 2018. Yet now I cannot access my Missuonary Email. My Missionary Email is [email protected] I do really need to have a access again on my email. I just want to take all my Mission Photos on that email. Because all of my Mission Photos was Deleted because of viruses on my Flash Drive.

Late mission tags

Post by holbrookabigail » Thu Oct 05, 2023 11:08 pm

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Go Missionary Travel

We take the stress out of mission trip planning, our background.

Go Missionary Travel has years of experience and are dedicated to serving God and helping those who seek to serve others, and tell others the good news of salvation through Jesus Christ.      

Our founder, Nancy Thomson, has been an active member of the Church her entire life.  Actively involved with youth groups for over 12 years, she has been a mentor to small groups, short term mission chaperone, and counselor to youth in need.    

Drawing from her love of God and her experience in the travel industry as a Travel Agent, Nancy felt called to do her part to help Christians travel to wherever God has called them to go.    

As it states in Mark 16:15, "He said to them, Go into all the world and preach the gospel to all creation."  This is the origin of our company name GO .  If you have any questions or wish to contact us, feel free to send us an email or check out our "Contact Us" page for more options.  

God Bless, GO Missionary Travel Family

Our Services

Our goal is to make your job easier! 

Let US relieve the stress of planning the air portion, dealing with contracts and deadlines! 

*Missionary / Humanitarian Airfares

*Group contracts for 10+ travelers

*NO Deposit due on most group bookings

*We manage the airline contract 

*Reminders of due dates sent to you, so you don't have to worry about it

We help groups of all sizes, as well as individual missionary travelers get "out into the world".

We partner with wholesalers to help save you money and be better stewards with God's money. 

With the contacts we have, we are able to obtain extra benefits for you or your group.  

Benefits include: 

Three free checked bags per person

Reduced change fees

Deferred payment for tickets (book now, pay later) 

NO deposit down for most group bookings.

Other information and ideas

Why Insurance?

Because life happens, health and family issues arise, and it happens often.  Most airline tickets are not refundable, and some prepaid lodging or transportation costs are also non-refundable.  Can you obtain and use an airline credit in the future?  Absolutely.  But there are still change fees involved, and the credit must be used within one year of the ticket issue date.  Insurance would alleviate that stress.  

Trip Insurance would cover cancellation, medical, dental, trip interruption, baggage delays, etc.  With the investment of your team's funds toward their trip, the minimal fee for insurance is often worth the cost.  

Getting Started

How to best utilize GO Missionary Travel

First - Where is God calling you to go? 

  Pray, then pray more and often, asking for guidance for your trip, and that God will lead and direct every step, and call each heart that HE wants to go.

Plan Early.  It is NOT illogical or impossible to start getting prices together and holding seats 11 months prior to taking your trip.   Call us, or Email us at [email protected] , and we will start the process.  Deposits ARE refundable if the trip is cancelled before 90 days of departure.    

When your team member submits their application and deposit money (best practice is to obtain deposit money with application), obtain a copy of name page of the passport for your records, if they have their passports.  

For your budget planning, be sure to factor in costs for additional checked bags, as domestic and some other destinations allow only one, or zero, free checked bags.    

Be sure to visit each of the sites below and get the necessary information regarding your specific trip for safety, disease information, new travel rules/regulations and VISA requirements. U.S. Department of State U.S. Customs and Border Patrol https://www.usembassy.gov/ https://www.transportation.gov/airconsumer/fly-rights 

Transportation Security Administration Center for Disease Control (C.D.C.) 

Join Our Mailing List

Be the first to hear about upcoming trips, exciting destinations, and fun activities!

[email protected]

(925) 783-2227

Copyright © 2018 Go Missionary Travel - All Rights Reserved.

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ERS Operations Guide

• 1. Introduction
• 2. Standard Services
• 3. The LDSJobs Website
• 4. Resource Development
• 5. Center Staffing
• 6. Working with Stake and Ward Leaders
• 7. Serving on the Agent Stake Operating Committee
• 8. Teaching in the ERC
• 9. Staff Training
• 10. Performance Measures & Submitting Reports
• 11. Establishing, Relocating, or Closing an ERC
• 12. Daily ERC Operation
• 13. Account Representative Program
• 14. Computers at the ERC
• 15. Supervising the Safety Program
• 16. Dealing with Emergencies in the ERC
• 17. Handling Records
• 18. Preparing Budgets
• 19. Spending and Reimbursement
• 21. Materials
• 22. Subpoenas
• 23. ERS Terminology List
• 24. Forms and Additional Training
• 25. Technical Updates
• 26. Selected ERS Policies
• Provident Living
• Welfare Operations
• Operations Guide

20.1 Introduction

ERC funds come from sacred donations of Church members. The Church will pay appropriate travel costs for staff traveling on ERS business. Travelers should be conservative and spend travel funds prudently. Personal credit cards should not be used to pay for travel. 

For more information on travel, refer to your local HR policy (the  U.S. Human Resource Policies and Code of Business Conduct manual  can be found on the intranet) and to  Policy Point , under Policies: Materials and Products: Travel.

20.2 Areas of Travel

Travel within geographic area.

Travel within the assigned geographic area is funded through local center budgets and approved locally by  the  ERS manager.

Travel outside of Geographic Area

With MFO approval, i t is appropriate for paid staff to attend external conferences, seminars, or workshops to enhance and update their knowledge of economic trends and technical coaching skills in job placement, career development, and small business management.

Travel outside assigned areas is approved by the MFO in consultation with headquarters staff. Center managers interested in attending or sending their staff to participate in professional development training should send their requests to their MFO and MFO for approval. Personnel attending such training seminars and conferences will prepare a brief report summarizing the sessions they attended.

20.3 Making Travel Arrangements

Coordinate with your immediate supervisor and MFO before making travel arrangements outside of your assigned geographic service area. Supervisors should approve travel requests only when the trip is required to conduct the business or meet the training needs of ERS and when the business or training cannot be completed by telephone, written communication, or other less-expensive options. Before approving travel, the supervisor should be sure there are funds available to cover the cost of the trip. Supervisors should not approve a trip until the staff member's previous expense reports have been completed and submitted.

All missionaries and volunteers should get permission from the ERC manager before renting a vehicle, purchasing an airline ticket, or paying for any other long-distance travel.

Keeping in mind safety, schedule, and price, use  eTravel  (where available) to select reasonable travel arrangements. Church Travel Services or the area administration office makes air, lodging, and rental car arrangements at negotiated or lowest reasonable rates. Airfare for all Church employees is restricted to coach fares; however, you may upgrade your flight using personal frequent flyer miles, if desired.

20.4 Authorized Travel Expenses

Staff will be reimbursed for the following reasonable business travel costs:

• Airfare, hotel, car rental, and meals.
• Ground transportation, taxi, airport shuttle, and similar expenses, paid at the most economical rate.
• Transportation to and from the airport, paid at the approved mileage-reimbursement rate.
• Business telephone calls.
• Personal telephone calls to immediate family. Normally, employees should limit these calls to 5–10 minutes per day. To help reduce costs, consider using Skype, e-mail, or other less expensive means.
• Laundry expenses when required on trips lasting over six days. Dry cleaning costs are excluded.
• Tips, if appropriate, at the customary rate.
• Passports, visas, and immunizations if required for international business trips.

Employer will not pay costs for personal items. These include:

• Newspapers, magazines, or other reading materials.
• Movies, events, or other personal entertainment.
• Haircuts or personal grooming items.
• Additional travel insurance.
• Parking tickets or moving violations.
• Babysitting or caretaking.
• Membership fees for frequent-traveler bonus programs.
• Exercise facilities.
• Credit card late payments or interest expense.
• Lodging and meal reimbursement when staying in a relative’s or friend’s home.
• Other personal costs.

Meal Reimbursements

Because meal reimbursements for employees who do not have overnight travel are a taxable fringe benefit, employee meals for single-day trips are not reimbursable. Unless the employee travel requires an overnight stay, the employee will pay for the cost of his/her own meals.

Note: Business meals with two or more individuals, for which there is a justified business purpose, do not require an overnight stay to be reimbursable.

Meals for Business Guests

Occasionally, a staff member may have to pay for meals of business guests. In such cases, staff will be paid for the actual (reasonable) meal costs for the business guests. Get a receipt and write on it the names of the guests, the date, and the business purpose. Generally, it is not appropriate to buy meals for Church ecclesiastical leaders or other employees, unless there is a legitimate business purpose.

Combined Business and Personal Travel

Staff will be reimbursed for their portion of authorized and required trip costs. They will not be reimbursed for the costs of spouses or other family members. If you choose to drive rather than fly (or vice versa), you will be reimbursed for the less expensive option. You will not be reimbursed for lodging, meals, and other costs incurred during the additional time you spend traveling if you choose transportation other than air. Also, you must take annual leave for any additional time away from work.

Expense Reports

Expense reports are due within one week after the trip ends. Frequent travelers and travelers working away from Church Travel Services or the area administration office may get special permission to submit the reports monthly. Church Travel Services or the area administration office will reimburse travelers for authorized travel expenses as soon as possible after receiving the expense report. Provide receipts for all reimbursable expenses. 

20.5 Vehicles

Under normal circumstances, ERC staff should use their own personal vehicles and receive mileage reimbursement or use public transportation to fulfill their professional responsibilities.

In the following cases, it is appropriate for an ERC manager to request vehicles for paid and volunteer ERCs:

• If the MFO agrees. Personal safety, insurance coverage restrictions, tax laws, or other considerations may preclude the use of private vehicles or public transportation.
• If the expected travel mileage exceeds 1,500 miles per month or 18,000 miles per year.
• If another Church-owned pool vehicle is not available on a consistent basis.

If the ERC meets these stipulations, the ERC manager may request a vehicle through the MFO. The request should be a memo stating the need and justification. The mfo prepares and submits requests.

Personal Vehicle Expenses

Where feasible, it is recommended that paid staff use their personal vehicles and receive mileage reimbursement from the ERC or use public transportation to fulfill their responsibilities. ERS will not pay for accident damage, mechanical repair, service, or insurance of  personally- owned vehicles used for business. The mileage reimbursement rate includes incremental costs for these types of expenses.

Rental Vehicles

Rental vehicles may also be used  for  business travel. When determining how to travel, remember funds come from sacred donations of Church members.  In some cases, using a rental vehicle is more economical than paying for personal mileage.

See  section  20 .3, “Making Travel Arrangements,”  for information  on booking rental vehicles.

Assigned Church Vehicles

In order to be considered to re ceive a Church vehicle , the ERC manager must  seek approval from the AWM and MFO . Fleet vehicles may be assigned  when an employee’s normal job  duties require  business  travel in excess of 15,000 miles per year.

The ERC will pay for the purchase, licensing, title, insurance, maintenance,  fuel,  repair, and servicing of all fleet vehicles.  Follow p rev entative maintenance schedules  for both time and mileage. Violations ( such as  tickets, fines,  and  tows) are the responsibi lity of the driver. Resolve t raffic and pa rking tickets  immediately.

Accidents should be reported to Church Fleet  Administration within 24 hours.

Vehicles may not be  used for personal use. Only  the authorized driver may operate the vehicle.

Commuting with a Church-Owned Vehicle

If you regularly use a Church-owned vehicle for commuting, please contact Kimberly Hintze at [email protected]   to ensure that your account in Global HR accurately reflects this. If you use a Church-owned vehicle for commuting, you are to report any non-commuting days as exceptions on your time sheet on the Global HR website for the corresponding pay period.

Similarly, if you do not regularly commute with a Church-owned vehicle but  occasionally  do, you are required to report any commuting days as exceptions on your time sheet on the Global HR website for the corresponding pay period.

All employees should read, understand, and comply with the Church Vehicle-Use Policy , which is found on the Intranet in Policy Point.

Following are a few important reminders from this policy:

• Church-owned vehicles may  not  be used for personal use.
• Approval from senior management is required prior to using the Church-owned vehicle for commuting; this approval must be submitted through your MFO.
• You must record and report the number of commutes taken annually, the value of which will be included as part of your taxable income .

Replacing Church Vehicles

To replace a Church vehicle, contact the Fleet Administration Division when  the  vehicle reaches 40,000 miles (vehicles are replaced at 55,000 miles).  You can find the New Vehicle Application form in  Policy Point  on the intranet by searching for “new vehicle application” in the Tools section.

Monthly Mileage Report

Each month, fill out the  Department Driver Monthly Mileage Report  and email it to  [email protected] . You can find the report in  Policy Point  on the intranet by searching for “monthly mileage report” in the Tools section.

Practice Examples

At-home & On-site Training 

Most missionaries start their Provo MTC experience with online training at home. After training with teachers and fellow missionaries online, missionaries travel to the MTC to complete their experience on-site.

A few missionaries will have their full MTC experience on-site because of their specific assignment.

Learn more about online and on-site training below.

Preparing for Online Training 

About the At-Home Missionary Training Experience

Online Training: Frequently Asked Questions

Missionary Portal

Preparing for On-site Training

Welcome from the MTC Presidency

Arrival Information

Communicating with Missionaries at the MTC

On-site Training: Frequently Asked Questions

Missionary Portal Online Tool

Missionary Portal

What is the missionary portal.

From Primary children valiantly singing, “I hope they call me on a mission” to grandparents looking to fill their days with service that helps to gather Israel, serving a mission is a blessed opportunity to participate in the work of salvation. In a November 2018 letter from the First Presidency, we learn that “to serve the Lord as a missionary is a glorious, sacred privilege that brings eternal blessings to the individual and those he or she serves.”

But how does someone prepare to serve as a missionary for The Church of Jesus Christ of Latter-day Saints? For those in missionary service who are preparing to receive a call, to serve their mission, or to return home after service, the missionary portal is a fabulous resource filled with helpful tools, resources, training, and mission-specific information.

How Can the LDS Missionary Portal Help?

Whether you have your call, are working on submitting your papers, or are preparing to come home, the missionary portal is the resource you need. This site provides important information and valuable support. Here you’ll find answers to questions about missionary service as well as the information you need as you start, continue, or end your service.

Specifically, on the Church of Jesus Christ missionary portal, you can find information like health and safety resources or Preach My Gospel. While much of this information is available to the public, there is more information that you can access using your missionary portal login. You’ll also find Church mobile apps that you can use as you strive to live the gospel and minister to others.

Parents and family of individuals seeking to serve missions can also find valuable content on the mission portal. On the portal you’ll find information and resources that can help you have memorable discussions about preparing for and fulfilling missionary service. In addition to The Church of Jesus Christ of Latter-day Saints missionary portal, you can find information and resources in the missionary section of Gospel Library.

I Have My Call, What Resources Are Available?

Using your missionary login, you can gain access to the mission portal. Here you’ll find information, resources, and support you need so you can prepare to serve. Examples of available resources include the Safeguards for Using Technology and guides to using apps like Quality Time for Android or Screen Time in iOS.

I Have Not Received My Call Yet. Can the Mission Portal Help Me?

After the Brethren have issued your call, you will receive an email and text message notification with your missionary login information. However, even before you receive that information, there is plenty for you to do in the missionary portal. From videos and messages to resources to help you share the gospel now, there is something for everyone.

The Church of Jesus Christ missionary portal is a wonderful resource for anyone embarking on, participating in, or completing their missionary service. The information and data you can find on the missionary portal can answer your questions, provide the support you need, and help you make the most of your service.