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Tripadvisor: Plan & Book Trips 4+

Hotels, restaurants, tours, tripadvisor.

• #68 in Travel
• 4.8 • 338.8K Ratings

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Description.

** Be one of the first to try the beta version of our newly-launched AI itinerary builder, offering personalized recs powered by traveler tips and reviews. ** As a travel guidance company, Tripadvisor brings people, passions and places together. We aim to help make you a better traveler, from travel planning, to booking, to taking a trip. The app lets you get the most out of your trip—whether you’re planning or on-the-go. Discover where to stay, what to do and where to eat based on guidance from millions of travelers who have been there before. Find deals on hotels, book experiences, reserve tables at great restaurants and discover great places nearby. No matter what type of trip you’re looking to take, the Tripadvisor app makes planning it easy and also lets you guide others on their way. GET TRAVEL GUIDANCE • Find millions of reviews about hotels, restaurants, tours, attractions and other experiences from travelers like you • Read articles and guides to discover new ways to experience a destination with tips from travel experts • Discover great deals on top-rated hotels, tours, activities, experiences and other things to do • Find great places to eat nearby and make restaurant reservations ORGANIZE YOUR TRIP IN ONE PLACE • Use the updated Trips planning tool to save hotels, restaurants, and things to do • Get personalized recs with AI itineraries powered by reviews (beta) • See your saves on your custom map • Share and collab with your travel buds • Access mobile tickets for booked tours, attractions, experiences and other things to do GUIDE OTHER TRAVELERS • Submit your own reviews and photos of places you’ve visited to guide fellow travelers • Post and answer questions from like-minded travelers in the Tripadvisor forums

Version 57.2

Improvements to the Trip planning product which allow travelers to: - Receive a custom AI itinerary backed by traveler reviews - View saves in an organized list within the saves tab - Build an itinerary by adding saves and organizing them by day - View saves plotted on a map

Ratings and Reviews

338.8K Ratings

Editors’ Choice

We wouldn’t dream of planning a vacation without consulting TripAdvisor’s appraisals of hotels, restaurants, and attractions. But this robust app does much more than that, letting you book your entire trip—from flights to museum tickets—in one place. For those who embrace spontaneity, TripAdvisor is great for quickly finding spots nearby to stay, eat, or play, and the honest user reviews frequently save us from travel troubles.

Delicious food & vibe at Cerveceria Puerta de la Carne!!!

Our first night in Seville we arrived late on a Friday night and stumbled onto this vibrant, extremely busy delicious smelling bar restaurant around the corner from where we were staying! Little did we know how absolutely DELICIOUS this neighborhood FIND really was!!!!! We ordered tapas dishes that blew us away in taste!!!! This is a bar that will blow your socks off as you indulge the culinary senses with delicious meats and incredible sauces too!! The various potatoes they offered were some of the best potatoes we’ve ever eaten! They melted in our mouths! So did the various styles of whiskey cooked beef & chicken! The sweet cheek pork was mouth watering too! Loved our waiters and owner! Down to earth hard working fun people!!! Ton’s of regulars as we noticed when we went back a second time ! Yes we ate here twice during our 4 night stay in Seville’s Santa Cruz area because we were craving the food from this restaurant!!!! Thank you for two delicious late night tapas dinners! We hate to leave your beautiful Seville but we will be back hopefully next year to eat more at Cerveceria Puerta De La Carne!! Muchas gracious!!! Hope, Tom & Sam!

WHY keep changing things????

I knew it was a mistake to click on “update” without waiting a few days to read the reviews - which I was sure would be terrible - because they just keep on changing things and making it worse for NO REASON!! I can’t understand why they think ANY of the recent changes are improvements - they moved things around AGAIN so it’s unfamiliar! Nothing on the home page is relevant. Can’t even FIND MY OWN reviews now! Why is everything so HUGE? They’re wasting space & making me scroll way too much… This is the FIFTH time I’ve updated this review in 30 minutes - every time I try to do something I keep finding more horrendous changes. Are they honestly going to make me click on “read more” for EVERY single review? OMG!!! Now instead of just having 2 search lines so I can type in the name of what I want to see and the location directly below it, it I have to click on something else to get the location box to show up so I can type it - an UNNECESSARY EXTRA step! Then, there are multiple restaurants with the same name in this city, and you don’t show me the address anymore, they all just say the city, so I have NO IDEA which one is correct!! They have absolutely destroyed what used to be a helpful trip planning app & it’s just awful now. I’ve never used yelp but it’s time to consider it... Did the people who created this ridiculous redesign ever try to actually use the app before they released this crap to the general public?

App Privacy

The developer, Tripadvisor , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

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The following data may be used to track you across apps and websites owned by other companies:

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• Financial Info
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• Search History
• Browsing History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Tripadvisor   Reviews

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Reviews 2.4.

3,284 total

Most relevant

Marsens coffee …house

It was a lovely meal staff all very friendly a full English breakfast served all day for £7 great selection of meals they deserve a 5 star review a must visit if in the Isle of Wight

Date of experience : April 11, 2024

Disappointed

When trip advisor first came out I found it useful. Unfortunately now they are obviously making no effort to keep bots off their site. Some bots leave bad reviews then suddenly your business gets alot of email scams saying we want to fix your rating on trip advisor. Do not fall for these scams! Do not trust trip advisor reviews unless you personally confirm it is legit, because no one else will!

Date of experience : March 07, 2024

I am a hotel owner

I am a hotel owner. We recently received two fake reviews posted by a disgruntled ex-employee. The reviews were extremely negative and very damaging, as well as being offensive and perhaps defamatory to the hotel employees that were called out by name for specific criticism. I asked TripAdvisor to take the reviews down. They refused, saying that the reviews were 'in policy', even though they are not genuine. I then posted a management response to the reviews, warning readers that the reviews were not genuine. TripAdvisor refused to publish my response, on the grounds that I was claiming that the reviews were fraudulent, which is against their policy. So it is in TripAdvisor policy to post a fake/fraudulent review, but it is not in policy for the victim of a fake/fraudulent review to point this out. TripAdvisor has no long term future without trust. How can anyone trust TripAdvisor if they allow the platform to be abused by actors with ulterior motives. I have tried to discuss this problem with the CEO's Office but, after 3 emails to date, I have not received a response. I do not think that they care.

Date of experience : April 01, 2024

TripAdvisor is terrible

TripAdvisor is terrible. Most people only use TripAdvisor to write a bad experience. That's the truth. When's the last time you experienced something good and reviewed it. I'm not talking amazing so much so you'll go out your way to review. Just good!? Probably never. But when something or someone annoys you. How many times have you thought. I'm going to leave you a 1 star review?

Always use this app while traveling

Always use this app while traveling. Love the usefulness and help I can always get through it. A big variety of places (everything mostly with photos which is good), travel tips, etc. Love the experience, much easier to explore the world with Tripadvisor, thanks so much for the developers!

Date of experience : March 12, 2024

it has become apparent that Trip…

it has become apparent that Trip Advisor and it subsidiary Viator are nothing more than mindless algorithms that care nothing for user experiences. That was originally their goal but now it is a distant memory. If you do a minor random search of their reviews you will find that they are either one star or five. That alone will tell you a great deal about how this is being promoted or dissed. Unfortunately, in life most things are either mediocre or average. As such you would expect plenty of three or four star reviews. Since these reviews are either one star or five you can easily deduce that the five star reviews are posted from themselves and the one star reviews are legit from users. That said, I used to use TripAdvisor a few years ago but now I stay clear at all cost. It is now a scam of self promotional material paid for by the highest bidders. It is sad to see what it has become, but very predictable in todays business environment.

Date of experience : February 17, 2024

Serim, attended to I and my colleagues well. Thanks to him.

Date of experience : April 09, 2024

Viator Supplier Service

This review is relative to the Tripadvisor Viator services for suppliers. I have tried signing up to the service as a supplier and the experience it was horrible. The software is very buggy and it was impossible to signup. I had to contact customer service but the personnel was incompetent. I have finally resolved the issue by myself, thank god I am a web developer. After struggling to sign up I finally managed to create a listing. I was charged 30 euros for it upfront. When a few hours later I decided to remove the listing I was told that those 30 euros are not refundable. Making present to the customer service that in the EU we have the right of withdrawal, which give customers a 14-day cooling-off period to cancel their order and return their purchase for any reason or no reason at all, even when the product or service works as advertised didn't make the company change their mind on their policy. What to say, the ratings on this service were already low and now they gonna go even lower, simply don't trust this company, that's all I can say after my brief experience with them.

Date of experience : April 05, 2024

Poor sell through experience

Update : this booking was made via the tripadvisor website- I had no idea Viator were involved until the tickets arrived. Tripadvisor can't just hide behind 3rd party responsibility... Booked a trip... nearly 300usd. Get an email from the tour provider an hour later apologising - stating they are fully booked and have no availability. Request refund via site.. informed via Viator (secondary party who issued 'tickets') that the tickets were non refundable! Despite the tickets being for a non existent service as the tour operator refused to provide it. What a complete and utter joke - how can these clowns claim to be running a business? Eventually got a refund after complaining lots via social and direct customer service chsnnels It's an absolute joke that this company holds itself out as a credible source of travel information if they're going to subsequently offer such shoddy service on a sell through basis

Date of experience : March 30, 2024

Reply from Tripadvisor

Hello David, Thank you for bringing your concerns to Tripadvisor's page on Trustpilot. Whilst Viator is a Tripadvisor company, they do operate independently and, as such, have a dedicated Customer Support team to handle inquiries such as the one flagged in your review. With this in mind, could we kindly ask that the said review be moved to their business page for further assistance? Kind regards, Tripadvisor Customer Relations Team.

Do Not Trust Their Reviews

We continue to have issues with our business profile on Tripadvisor. Our business keeps being attacked by duplicated profiles from 'people' or bots that have never used our services. Tripadvisor's reply? - They keep repeating the same automatic response that actually does nothing to help us. Waste of time.

Date of experience : March 10, 2024

Hello Avenir, Thank you for taking the time to bring your review concerns to Tripadvisor. We wanted you to know that we have technology and a live team in place to moderate reviews to ensure that they are family-friendly, posted to the correct business, and in compliance with all our review submission guidelines. Therefore, if a review is suspicious or violates guidelines, our moderation team will investigate the latter accordingly and determine if a review meets our submission guidelines or not. If the review does not then it will be removed. Reviews are left for free, therefore Tripadvisor does not profit from these submissions. Our goal is to be a comprehensive resource for travelers to research and to allow them to share their experiences with the global community. We hope this provides further clarification for you with regards to our review policy and process. Kind regards, Tripadvisor Customer Relations Team.

Avoid scammers

I saw at tripadvisor site one good tour for Dubai and I booked via 3rd part Viator.Agency in Dubai never showed up for tour,when I called them after waiting for more than 40 min,they said tour is cancelled.I was shocked,because nobody send any mail or sms,nothing.When I wanted to submit review Tripadvisor reject it.I m reviewing many years ago at Tripadvisor,but offcourse this is 1 star review and that s why they didn t want to publish.It s a shame how they protect lyiers and unproffesionals.So don t trust when you read reviews on Tripadvisor any more,I wouldn t.Beacause thry don t want true review.

Date of experience : February 18, 2024

Hello Ana, Thank you for bringing your concerns to Tripadvisor's page on Trustpilot. Whilst Viator is a Tripadvisor company, they do operate independently and, as such, have a dedicated Customer Support team to handle inquiries such as the one flagged in your review. With this in mind, could we kindly ask that the said review be moved to their business page for further assistance? Kind regards, Tripadvisor Customer Relations Team.

Booking with the TA

It’s probably my favorite and my most used app when I am traveling. You not only got to know everything about the city or country you are visiting, but also Traipasvasor added the function to book the restaurant beforehand. I have no idea since when they were allowed to do so, but it eased my life radically. Because in some tourist spots you can’t just come to the palace hoping that you get the table right away.

Date of experience : January 06, 2024

Hello Shivard, We would like to thank you for taking the time to review Tripadvisor via Trustpilot. It is always nice to receive positive feedback from our community! Kind regards, Tripadvisor Customer Relations Team.

We purchased on TripAdvisor/viator a…

We purchased on TripAdvisor/viator a two entrance attraction to gardens on the bay, Singapore. You can purchase choosing a date (4 March 2024) flower dome and cloud forest. They then book with a third party. When visiting the attraction today the staff confirmed every Monday the cloud forest is closed. Having paid we didn’t expect that. We have been messaging the local operators GLOBALTIX, TripAdvisor as the initial company and Viator. Thus far we are informed it’s non refundable. We have asked for a refund on cloud forest only but they refuse. I have asked them NOT TO SELL two entrance tickets on a Monday to guests but they don’t care. VERY UNHAPPY

Date of experience : March 04, 2024

Hello, Thank you for bringing your concerns to Tripadvisor's page on Trustpilot. Whilst Viator is a Tripadvisor company, they do operate independently and, as such, have a dedicated Customer Support team to handle inquiries such as the one flagged in your review. With this in mind, could we kindly ask that the said review be moved to their business page for further assistance? Kind regards, Tripadvisor Customer Relations Team.

Hyatt regency Jaipur hotel is not just…

Hyatt regency Jaipur hotel is not just a hotel but a complete holiday resort. You get out from car & enjoy luxury by your mind & eyes. Sushil kumar front office manager is one ot the asset for organisation. Parking & service etc, etc are the beauty of the hotel. It’s location & ambiance is amazing. Shall visit again soon. Later, during my journey I started opening my lunch box which was packed at the restaurant of hotel. It was rubbish. Food was not eatable as stuff paranthas were half cooked & veggies were without salt. So we had to throw. Bad experience.

Date of experience : November 13, 2023

trip advisor indeed

Travelling to new and unknown places is always a challenge and requires good preparation. While it used to be a really challenging task, today it is easier than ever thanks to Tripadvisor. All you need to know for your destination is available in one place. From sightseeing to places to eat. From places to stay to things to do. Better than a local guide. And all this for free!

Date of experience : December 13, 2023

Hello Mukul, We would like to thank you for taking the time to review Tripadvisor via Trustpilot. It is always nice to receive positive feedback from our community! Kind regards, Tripadvisor Customer Relations Team.

Reviews on TripAdvisor are unreliable.

What a surprise, pointless standard answer from the bot. No, it doesn’t clarify the issue of the tech you use not being able to filter out nuisance reviews, even when they are specifically pointed out to you. Extremely disappointing.

Date of experience : February 26, 2024

Pretty accurate.

The description of the places are pretty accurate and I would say that rtings also leave no serious complaints. It was only a couple of times when the rating didn’t match the vibe of the venue completely. Probably it happens with the places where there are not so many reviews and scores.

Date of experience : December 29, 2023

No refunds given.

I booked an excursion to Chichen Itza through TripAdvisor and the tour guide never showed up at my resort to pick me up at the specified 610am pickup time. I requested a refund for the excursion over a month ago and TripAdvisor never responded. The excursion was for 4 people and cost $800 so it's not a small amount of money. I have been robbed by this company.

Date of experience : January 10, 2024

Hello Alicia, Thank you for bringing your concerns to Tripadvisor's page on Trustpilot. Whilst Viator is a Tripadvisor company, they do operate independently and, as such, have a dedicated Customer Support team to handle inquiries such as the one flagged in your review. With this in mind, could we kindly ask that the said review be moved to their business page for further assistance? Kind regards, Tripadvisor Customer Relations Team.

Their forums are littered with self…

Their forums are littered with self interest businesses purporting to be volunteers that nark at tourists or belittle real contribution from locals. Their forums are dangerous eg in light of recent riots in dublin concerned tourists asked real questions about safer areas etc so people genuinely commented that they should move to another street etc..all those comments were deleted and the usual 5 or 6 business owners said dublins safe everywhere,no problems...BS. those same few report the other posters and TA will just remove those.

Date of experience : December 18, 2023

Hello, Thank you for taking the time to bring your concerns to Tripadvisor's page on Trustpilot. We are committed to hearing about customer feedback to drive improvements on our end and to resolve any issues that you may have. We hope you understand that the Tripadvisor Forums is an open bulletin-board forum for our users to share their travel-related experiences and opinions, and that the opinions posted on that forum are not that of Tripadvisor. Tripadvisor does not defend, vouch for or verify any of the information posted by our users, as we receive thousands of posts each day. We only occasionally remove posts when they are in direct violation of our forums posting guidelines which you can refer to by click on the following link: http://www.tripadvisor.com/help/what_are_the_guidelines_for_posting_in_the_forums Kind regards, Tripadvisor Customer Relations Team.

We found the best activities for our…

We found the best activities for our Oahu trip over Christmas last year. We snorkeled with the manta rays and did a plantation tour. I left reviews for the tour operators on TA but wanted to say how much I appreciate the authenticity of the TA website.

Date of experience : November 03, 2023

Hello Suzanne, We would like to thank you for taking the time to review Tripadvisor via Trustpilot. It is always nice to receive positive feedback from our community! Kind regards, Tripadvisor Customer Relations Team.