klm travel alerts

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Is It Safe in Moscow?

Stanislav Solntsev / Getty Images

When you visit Moscow , Russia, you’re seeing one of the world’s largest, and most expensive, capital cities . While there is a history of violent crime against foreign journalists and aid personnel in Russia, a trip to Moscow is usually safe for mainstream travelers. Most tourists in Moscow only face potential issues with petty crime, though terrorism is also a concern. Visitors should stick to the principal tourist areas and abide by the local security advice.

Travel Advisories

• The U.S. Department of State urges travelers to avoid travel to Russia because of COVID-19 and to "exercise increased caution due to terrorism, harassment, and the arbitrary enforcement of local laws."  
• Anyone exploring more of Russia should avoid "The North Caucasus, including Chechnya and Mount Elbrus, due to terrorism, kidnapping,   and   risk of civil unrest." Also, travelers should stay away from "Crimea due to Russia’s occupation of the Ukrainian territory   and   abuses by its occupying authorities."  
• Canada states travelers should use a high degree of caution in Russia due to the threat of terrorism and crime.  

Is Moscow Dangerous?

The Moscow city center is typically safe. In general, the closer you are to the Kremlin , the better. Travelers mainly need to be aware of their surroundings and look out for petty crime. Be especially careful in tourist areas such as Arbat Street and crowded places like the Moscow Metro transit system. The suburbs are also generally fine, though it is advised to stay away from Maryino and Perovo districts.

Terrorism has occurred in the Moscow area, leading authorities to increase security measures. Be more careful at tourist and transportation hubs, places of worship, government buildings, schools, airports, crowds, open markets, and additional tourist sites.

Pickpockets and purse snatching happen often in Russia, perpetrated by groups of children and teenagers who distract tourists to get their wallets and credit cards. Beware of people asking you for help, who then trick you into their scheme. Don’t expect a backpack to be a safe bag bet; instead, invest in something that you can clutch close to your body or purchase a money belt . Always diversify, storing some money in a separate location so that if you are pickpocketed, you'll have cash elsewhere. Keep an eye out for thieves in public transportation, underground walkways, tourist spots, restaurants, hotel rooms and homes, restaurants, and markets.

Is Moscow Safe for Solo Travelers?

Large cities like Moscow in Russia are overall fairly safe if you are traveling alone, and the Moscow Metro public transit is a secure and easy way to get around. But it is still a good idea to follow basic precautions as in any destination. Avoid exploring alone at night, especially in bad areas. You may want to learn some basic Russian phrases or bring a dictionary, as many locals don't speak English. However, in case you need any help, there are tourist police that speak English. Also, exploring with other trusted travelers and locals or on professional tours is often a good way to feel safe.

Is Moscow Safe for Female Travelers?

Catcalling and street harassment are infrequent in Moscow and the rest of Russia and females traveling alone don't usually have problems. There are plenty of police officers on the streets as well. Still, it serves to stick to Moscow's well-lit, public areas, avoid solo night walks, and use your instincts. Women frequenting bars may take receive some friendly attention. Females can wear whatever they want, but those entering Orthodox churches will be required to cover up. Though women in Russia are independent, domestic violence and other inequality issues take place regularly.

Safety Tips for LGBTQ+ Travelers

Russia is not known as a gay-friendly country. However, Moscow is one of the more welcoming cities with a blooming LGBTQ+ community and many friendly restaurants, bars, clubs, and other venues. Hate crimes in Russia have increased since the 2013 anti-gay propaganda law. Openly LGBTQ+ tourists in this conservative country may experience homophobic remarks, discrimination, or even violence, especially if traveling with a partner. Also, while women hold hands or hug publicly—whether romantically involved or not—men should avoid public displays of affection to prevent being insulted or other issues.

Safety Tips for BIPOC Travelers

Moscow  and other big cities in Russia have sizable populations of various cultures, so discrimination against BIPOC travelers is rarer than in other parts of the country where it can become dangerous. Some people living in Russia who are Black, Asian, Jewish, and from other backgrounds have experienced racial discrimination and violence. Tourists won't usually experience overt racism but may be the recipients of some stares. If anyone should bother you, be polite and resist being taunted into physically defending yourself.

Safety Tips for Travelers

Travelers should consider the following general tips when visiting:

• It's best not to drink the tap water. If you do, boil it before drinking, though showering is safe and the amount used to brush teeth is generally not harmful. Mineral water is widely drunk, especially at restaurants, and if you prefer not to have it carbonated ask for “ voda byez gaz” (water without gas).
• If you need emergency assistance in case of fire, terrorism, medical issues, or more, dial 112 in Russia for bilingual operators.
• Be judicious about taking photographs, especially of police or officials. This can potentially bring unwanted attention to yourself by members of law enforcement who won’t mind asking to see your passport. Also avoid snapping photos of official-looking buildings, such as embassies and government headquarters.
• Carry your passport in as secure a manner as possible. If you get stopped for any reason by the police, they can fine or arrest you if you don't have the document with you. Also, keep photocopies of your passport, the page on which your travel visa appears, and any other documents that relate to your stay in Russia.
• Use official taxis only and steer clear of illegal taxi companies, especially at night. Ask your hotel to call a reputable taxi company.

U.S. Department of State. " Russia Travel Advisory ." August 6, 2020.

Government of Canada. " Official Global Travel Advisories ." November 19, 2020.

Is It Safe in Peru?

Is It Safe in Guatemala?

Is It Safe in Rio de Janeiro?

Is It Safe in Barbados?

Is It Safe in Egypt?

Is It Safe in Sweden?

Is It Safe in Colombia?

Is It Safe in Jamaica?

Is It Safe in Germany?

Is It Safe in Iceland?

Is It Safe in Mexico?

Is It Safe in Amsterdam?

Is It Safe in Russia?

2020 Travel Warnings for Countries in Africa

Is It Safe in Thailand?

Is It Safe in Trujillo, Peru?

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Moscow travel guide

Moscow tourism | moscow guide, you're going to love moscow.

Moscow is sometimes known as "The Third Rome" and it doesn't disappoint. With the amazing architecture and history behind some of the buildings, it's the perfect combination of contemporary mixed with historic.

Everywhere from the Moscow Business District to the Red Square will have some beautiful building or park and a plethora of delicious Russian food options. You'll be immersed in history everywhere you go, but you'll also see the signs of modern-day tsars.

The people of Moscow are welcoming and kind and can't wait to show you everything their city has to offer.

Top 5 Reasons to Visit Moscow

1. it's a history buff's paradise.

Moscow has a rich history, and not just from the time of the USSR. If you love history than the stories behind every building, landmark, and road in Moscow will have you chomping at the bit for more. Be sure to take a historic tour of the city.

2. It's an Architectural Dream

Moscow's architecture is unmatched, and the design and colors of every building are breathtaking. Visit the Kremlin, built in the 15th century, or Saint Basil's Cathedral from the 16th century.

3. Art Galleries and Museums Aplenty

There's nothing quite like Russian art, and Moscow is home to some of the world's most impressive collections. Be sure to visit the Tretyakov State Gallery or if you're into something more modern, the ARTPLAY Design Center and Flacon Design Factory.

4. The World-Renowned Subway Stations

Not many cities can claim their train stations as a drawcard, but the Moscow subway, built in 1935, is truly like walking through a royal castle. You can only imagine the engineering that went into building something so complex and impressive.

5. The Russian Theater

Probably the biggest draw to Moscow is the Russian Theater, which hosts everything from plays to ballet. The Bolshoi Ballet Company is among the most well-known symbols of Russia and experiencing this in person is incredible.

What to do in Moscow

1. moscow kremlin: russia's must-see.

The first stop in Moscow is the Red Square - home to the iconic St. Basil's Cathedral with its multicolored domes, and the gateway to the Kremlin. Just past Lenin's Mausoleum, this fortified citadel was built for royalty. Overlooking the river, it boasts a density of cathedrals and palaces behind thick walls. Step into the State History Museum and the Museum of Fashion for contrasting but equally enthralling Russian learning opportunities, or enjoy a stroll through the Aleksandrovsky Garden.

2. Bolshoi Theatre: The Show Must Go On

The Bolshoi Theater is a historical gem. This grand institution has hosted the famous Russian opera and ballet for centuries, and the performances have never lost their grandeur. The most talented opera singers and ballet dancers keep coming from Russian schools. Naturally, it is the ultimate venue to immerse yourself when it comes to traditional performance. The little sister to the Bolshoi, Maly Theater, is just across the street.

3. Cathedral of Christ the Saviour: A Worthwhile Reconstruction

This Orthodox Christian church was one of the tallest in the world until it was demolished by Stalin in 1931, as he planned to have the "Palace of the Soviets" built. Of course, this idea never came to fruition, and the Cathedral of Christ the Savior was certainly significant enough to rebuild. Since 1997 it has become a huge attraction for its beauty as well as a symbol of the country's tumultuous history. The golden domes shimmer from across the city, and the interior is fabulously colorful.

4. Gorky Park: Where Everyone Comes out to Play

This "Central Park of Culture and Leisure" lives up to its self-proclaimed title, boasting newly renovated recreation zones for visitors of all ages. For the ultimate experience, hop on the Sokolnicheskaya Metro Line and get off at Park Kultury to walk over the Crimean Bridge - the first thing you will see is the Main Gate of Gorky Park. From amusement rides to ice skating rinks, activities abound. Not to mention the simple delight of strolling by the river or lounging on the grass.

5. State Tretyakov Gallery: One Thousand Years of Art

The largest collection of Fine Russian Art in the world is found in Moscow's Tretyakov Gallery. National glory is celebrated across the halls of this museum, giving artists a platform when their work is often overlooked in foreign collections. Particularly telling are the modern art galleries, which exhibit political art created largely in response to the fascinating and tumultuous history of Russia over the 20th century.

Activities & attractions in Moscow

Where to Eat in Moscow

Moscow is great for food of all types. There are high-end dining restaurants, some of which are world renowned, but there is also a lot of tasty street food and mid-range dining as well. For a luxury experience, try Savva in the city center, but expect to pay anywhere from ₽1,590 to ₽3,200 for a main. If you opt for street food, you'd be looking at paying around ₽400. For some lovely mid-range dining experiences great for solo travelers, couples, or families, check out Chaikhona No. 1 in Pushkin or Mari Vanna in Tverskaya. Mains here will be around ₽700 to ₽900. Drinks vary in price, but a beer will usually cost somewhere around ₽300.

When to visit Moscow

Deciding when to visit Moscow depends a lot on your budget and your durability. Russian winters are incredibly harsh with temperatures that reach below zero on some days and winds that will chill you to your core. This kind of weather isn't for everyone, but in the summer the temperatures can reach the high 80s. Shoulder seasons are a great time to experience Moscow because the temperatures are mild enough to enjoy the sights. Summers will always cost more because it's a peak travel period.

How to Get to Moscow

Most visitors come into Moscow by plane. The main airports are Sheremetyevo International Airport (SVO), Domodedovo International Airport (DME), and Vnukovo International Airport (VKO). Sheremetyevo International is approximately 20 miles from the center. The best way to get into Moscow is by the Aeroexpress, which costs ₽500. Domodedovo International is around 28 miles away. To get into the city, take the train from the Paveletsky Rail Terminal for ₽470 rubles. Vnukovo International is about 19 miles from the city, and you can take the train for ₽470.

Although there are quite a few trains into Moscow from other European cities, it's not a particularly popular mode of transport since the journeys are quite long. There are nine train stations in Moscow, but the main one is Leningrad Station. The main train route is the overnight train from Warsaw on Russian Railways, which costs around ₽9,000.

The M1 goes into the city from the west and the M7 goes into the city from the east. Moscow has two circular highways around it, the Third Ring Road and MKAD. This makes it easy to approach the city from any angle once you get in from the M1 or M7.

Similar to the train, approaching Moscow by bus isn't a very common way to get there. However, Lux Express has many routes to Moscow. You can travel from Riga, Tallinn, Berlin, Warsaw, Minsk, Budapest, and more.

Airports near Moscow

Airlines serving moscow, where to stay in moscow.

When it comes to accommodation, Moscow has a little bit of everything. It does luxury beautifully, with stunning 5-star hotels dotted around the city with breathtaking views, such as the Ritz Carlton in Tverskaya, or the Ararat Park Hyatt Hotel in the city center. If you're after budget options, there are plenty of mid-range hotels such as the Hilton, and many excellent hostels, such as the Davydov Hostel in the Arbat district.

Popular Neighborhoods in Moscow

Tverskaya Street - this area north of the business district is one of Moscow's most popular. Famous for its amazing cafes, nightclubs, and overall nightlife, this is the suburb to be in for a fantastic party time.

Petrovka - east of Tverskaya lies this district, which is a perfect upmarket area for boutique shopping. You'll also find lots of historic sights here like two ancient monasteries.

Arbat district - although this district is very touristy, its colorful appearance and cute eating establishments make it a lovely area to pass some time without spending a fortune.

Where to stay in popular areas of Moscow

Most booked hotels in moscow, how to get around moscow, public transportation.

The public transportation routes in Moscow are excellent with a very well-connected subway network, trams, and buses. You can buy tickets ranging from a single journey all the way up to 60. One journey only costs ₽28.

Unlike other large cities, taxi prices in Moscow are relatively reasonable. You can expect to pay a base fee of around ₽150, and then about ₽90 per mile. There are plenty of taxis around Moscow, so you shouldn't have any problems flagging one down.

With multiple Hertz, Avis, Sixt, and Elite outlets, you'll have your pick of rental companies, and you can expect to pay around ₽2,403 a day. Rates become cheaper the longer you rent. For a three-day rental, expect to pay around ₽6,310.

The Cost of Living in Moscow

Shopping streets.

Moscow is great for high-end luxury shopping, but it also has many popular international stores that you would expect to see as well. The street for top-of-the-line jewelry and items is Tretyakovsky Proyezd, located in the city center. At Izmailovsky Park you'll find a large open-air bazaar where things will be much more affordable, but you will have to pay an entrance fee of ₽50.

Groceries and Other

Moscow is filled with cheap markets to find all kinds of delicious food at affordable prices. However, for your other grocery or personal needs, you'll find the big chain Auchan or the more upmarket Perekrestok. A loaf of bread will cost around ₽50, and a dozen eggs will cost about ₽109.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.

Travel alerts

Check all travel alerts that may affect your journey. Last updated on Friday 19 April 2024, 18:30 (Amsterdam time)

Latest alerts and rebooking policies

Dubai - heavy rainfall.

Due to heavy rainfall at Dubai some of our flights to, from or via Dubai (DXB) may be disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Dubai (DXB) on Wednesday 17 April up to and including Monday 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Wednesday 17 April 2024.

Does your original flight depart on Wednesday 17 April up to and including Monday 22 April 2024 to, from or via Dubai (DXB), then your new departure date should be before or on Sunday 28 April 2024. You can rebook your flight at the latest on Sunday 28 April 2024. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

• You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
• Your new departure date should be before or on Sunday 28 April 2024.

2. Request a travel voucher

If you want to cancel your flight and request a travel voucher, please note that:

• You can request a travel voucher that will be valid for one year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
• You can also use the travel voucher to buy extra options like upgrades, specific seats and baggage on KLM and Air France flights.
• Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

• Request a refund

Beirut - Security Situation

We have updated our rebook policy to offer commercial flexibility for customers with original ticket issuance on or before 14 April 2024.

If you have booked a flight to, from or via Beirut (BEY) from 14 April 2024 up to and including 22 April 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before 14 April up to and including 22 April 2024. Does your original flight depart on 14 April up to and including 22 April 2024 to, from or via Beirut (BEY), then your new departure date should be before or on 29 April 2024. You can rebook your flight at the latest on 29 April 2024. Please see below options and rules:

If you want to rebook your flight to a different travel date, please note that:

• You can only change your travel dates for free if the same booking class is available as mentioned on your original ticket. However, a fare difference may still apply.
• You can use the full value of your original ticket price for your new flight.
• Your new departure date should be before or on Saturday 29 April 2024.

Travel voucher

If, instead, you requested a travel voucher, please note that:

• Your travel voucher is valid for 1 year from the date of issue.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights offered on the KLM and Air France websites.
• Request a voucher

Tel Aviv - Security Situation (1-5 April 2024)

As of Monday 1 April 2024, KL Operations to/from TLV have been resumed (including a technical stopover at LCA for crew change). Therefore, customers with ticket issuance as of Sunday 31 March 2024, are excluded for voluntary rebook options. This update guarantees commercial flexibility for customers with original ticket issuance on or before Saturday 30 March 2024.

If you have booked a flight to, from or via Tel Aviv (TLV) on Wednesday 21 February up to and including Sunday 19 May 2024, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Saturday 30 March 2024.

Does your original flight depart on Wednesday 21 February up to and including Sunday 19 May 2024 to, from or via Tel Aviv (TLV), then your new departure date should be before or on Sunday 19 May 2024. You can rebook your flight at the latest on Sunday 19 May 2024. Please see below options and rules:

• Your new departure date should be before or on Sunday 19 May 2024.

Tel Aviv - Security Situation (12-22 April 2024)

Due to the changed security situation, KLM has suspended the resumption of its flights to and from Tel Aviv, Israel, until Monday 22 April 2024.

Your safety is our priority

The safety and well-being of our passengers and crew remain our priority. We will continue to monitor the situation closely and use a safety management system to determine whether a flight to a specific destination can be operated safely. Additionally, we maintain direct contact at a governmental level.

Stay updated

Please stay updated about the latest developments on this page and My Trip , and ensure your contact details are updated.

Your rights

For more information on your passenger rights, please visit this page .

Rebook policy

Did you book a flight to, from, or via Tel Aviv, Israel (TLV) with departure between 12 to and including 22 April 2024, and was your ticket issued before or on Saturday, 12 April 2024? You can still rebook to an alternative flight until Sunday, 29 April 2024, at the latest.

You can change Israel as your departure or destination location to Athens, Greece (ATH).

In this case, you must travel between Israel (country of origin or destination) and Greece by your own means. KLM does not cover these costs.

• Your travel voucher is valid for 1 year from the issue date.
• You can use this voucher for all KLM, Air France, Delta, and Virgin Atlantic flights on the KLM and Air France websites.

Crisis in Ukraine

Because of the current crisis in Ukraine, we have adjusted our flight routes and schedules. We continue to monitor the situation and will inform you here once there’s an update.

Read more about the current situation in Ukraine on the website of the Dutch government

Impacted routes

On 12 February 2022, we decided to suspend our flights to Kyiv. This suspension was extended until further notice on 24 February 2022, following the closure of Ukrainian airspace.

In light of the current situation in the region, we’ve decided to suspend our flights to and from Russia and our flights through Russian airspace until further notice as of 26 February 2022. As a result, we have suspended our flights to and from Moscow and Saint Petersburg.

Does the flight suspension impact your travel plans? Check your ticket conditions to learn more about your options to rebook or request a refund.

Safety and security of our flights, customers, and crews is an absolute necessity. We always put the safety of passengers and employees first. Choosing safe and optimal routes is a standard part of our daily practice. We’re constantly monitoring the geopolitical situation in all areas we serve, to ensure the highest level of flight safety.

To determine safe flight routes, we use a security management system to analyse risks. For this, we also use information that is shared within the Dutch expert group, including all Dutch airlines, the intelligence services, the Ministry of Defence, the Ministry of the Interior and Kingdom Relations, the Ministry of Foreign Affairs, NCTV, and the Ministry of Infrastructure and Water Management. Our decision not to fly over or to a specific country is based on the most current analysis at that time.

Air France and KLM have temporarily suspended cooperation with Aeroflot, including the suspension of codeshare agreements and frequent flyer partnership.

Curious about which COVID-19 measures are still in place or need to change your travel plans because of COVID? We’ve listed all information you might need.

Check travel requirements

What you can do yourself

Do you want to adjust your travel plans? We recommend making use of the self-service options.

Need our help?

If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.

Please share your booking code and last name so we can help you faster, but only via private messages.