ponant cruises app

Compagnie du Ponant

Designed for iphone.

• 3.0 • 8 Ratings

iPhone Screenshots

Description.

Embarking with us soon? Through its app, PONANT helps and supports you with your initial voyage preparations and throughout your stay on board. Get access to our new services and info that will help make your cruise even better. Prior to your cruise Plan and prepare your cruise with complete ease and peace of mind. Receive notifications about advance bookings for both your pre- and post-cruise programmes and your excursions. Find out in advance which captain and crew you'll be sailing with on your trip. Track the position of the ship on which you'll be sailing in real time. Access your luggage checklist, advice from our experts about the right clothing for your destination, and the formalities to complete before your departure. View the ports of call and stopovers on your cruise and details of the facilities available in your stateroom. During your cruise Once on board, the PONANT app makes it easier for you to do everything. Discover the main events and highlights on your cruise day-by-day. Add your favourite excursions to your wish list. View the best photos of your cruise. Order your breakfast and room service from your smartphone. Programmes for talks and conferences, a relaxing session at the spa... See all your important dates and events at a glance.

Version 2.3

We are constantly looking for ways to improve our app. This update includes fixes to minor bugs.

Ratings and Reviews

Worked - then stops working.

I downloaded this app a couple months before my cruise, and it worked fine. Then about seven days before the cruise, the app was not operational. It would not log me in. I could login through my laptop, but not through my mobile device. Poor design and substandard

Translation

The app started out here in French and it took a while to determine how to change it to English

App not work

I had it all set up a month ago and it worked perfectly, but for the past 2 weeks an error message pops up. I tried deleting and uploading it again and rebooting my phone. The app is broken. I’m going on one of their cruises in June. I hope they fix it soon.

App Privacy

The developer, Compagnie du Ponant , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• App Support
• Privacy Policy

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• Paul Gauguin Cruises

Ponant app for Paul Gauguin cruise

By tashaaa , May 3, 2023 in Paul Gauguin Cruises

Recommended Posts

We have an upcoming cruise in June. Me and my husband both downloaded the Ponant app (iphone and android), but it says we don’t have upcoming cruises. I reported this to Ponant, but so far no results. They only said, if I want to book an excursion, they will add them to our booking.   

I don’t know what you can do with this app, is it crucial for us? do we need to make an online check in (when does it usually open)? Do you get via app some important information… 

Will we get some document via post to the home address? 

if anyone knows this, please let me know. I don’t get a very good feedback from Ponant.   

just to say, we are from Europe, so we had to reserve the cruise via Ponant.  thank you 😄

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Are you unable to use the PG website to book your excursions? That's how I've always booked excursions on the PG in the past, and from what I can tell, it still seems to work that way even now that Ponant owns PG. My cruise shows in my account on the PG website, and it appears that I will be able to book my excursions there once I'm 60 days out from my cruise.

I have not heard of any valid reason for using the Ponant app for PG cruises. Is this a Europe-specific thing, perhaps?

Thank you Leejnd4.

I didn’t go directly to the PG site, but will try this, maybe this works.   

In Europe you can only book PG cruise through Ponant.   

kleenrcruise

Hi We were told to call PG to schedule our excursions (60 days out) The website shows our excursions but their site is not great, you can't click on them to see a description etc. I booked our excursions so long ago I wanted to read them now that we are getting close and I had to go back through the main site and find them. We did a Virgin Cruise last summer that was very app focused (almost too much in my opinion) but I get the feeling that PG and Ponant are a little behind in this area. 

• 2 weeks later...

back to the islands

On 5/3/2023 at 3:25 PM, kleenrcruise said: Hi We were told to call PG to schedule our excursions (60 days out) The website shows our excursions but their site is not great, you can't click on them to see a description etc. I booked our excursions so long ago I wanted to read them now that we are getting close and I had to go back through the main site and find them. We did a Virgin Cruise last summer that was very app focused (almost too much in my opinion) but I get the feeling that PG and Ponant are a little behind in this area. 

We also called and booked our excursions  last month directly with PG about 60 days out. My understanding is that is the only way you can book their excursions.

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À découvrir

L’Appel du Large

Embarquez vers le mythique Continent Blanc

Nouveau catamaran, offre exclusive.

Hiver 2024 / 2025

Tournée évènement

Jusqu’en juin, rencontrons-nous dans des lieux d’exception.

LE CHAMPLAIN -->

Je participe

Hiver 2025 / 2026

Antarctique : la nouvelle saison est en ligne.

Découvrir les voyages

Corse ou Seychelles ?

Dès l'été 2024, soyez les premiers à embarquer à bord du Spirit of Ponant .

Découvrir l’univers du Spirit of Ponant

Partez l’esprit serein

Amérique centrale, Europe du Nord, Méditerranée, Amérique du Nord.

Profiter de l'offre

Profitez d’une expérience immersive et découvrez nos destinations comme si vous y étiez !

Des croisières ensoleillées aux odyssées polaires, trouvons la destination qui vous inspire.

Nos navires

Découvrez nos navires d'exception.

• Voilier  
• Sisterships  
• Ponant Explorers  
• Navire d'exploration polaire  
• Les Croisières Paul Gauguin  

La signature Ponant

Explorer pour mieux comprendre, partager et protéger

Donnez du sens à votre voyage

Des expériences inspirantes, conscientes de l’Homme et de l’environnement, accompagné par nos experts

Naviguez vers des rivages confidentiels

Des escales et des mouillages hors des sentiers battus, parfois inexplorés

Voyagez dans le respect des écosystèmes

Les dernières technologies vertes utilisées, des études d’impact environnemental et des activités co-construites avec les peuples locaux

Explorez le monde sur des navires à taille humaine

Un nombre de cabines et suites limité pour des voyages intimistes

Bénéficiez d’un accompagnement exclusif

Un service attentionné et sur-mesure tout au long de votre séjour

Nos passagers partagent leurs aventures avec @Ponant .

Inspirations

Une sélection de contenus inspirants pour vous aider à préparer votre prochaine croisière.

Le Commandant Charcot

Souvenirs du Japon

Merveilles Tyrrhéniennes

Le Groenland : âme nature

L’Amérique centrale à l’état pur

« Une immersion totale entre Bélize et Honduras qui a comblé toutes mes attentes : diversité d’activités, richesse culturelle, aventures en pleine nature, sans oublier les îles paradisiaques, les lagons et les mangroves. Une expérience authentique… »

Les actualités PONANT

Spirit of Ponant

PONANT et Farwind Energy

Été 2025 : envie de chaleur ou de fraîcheur ?

Mission scientifique au pôle Nord

PONANT certifiée Green Globe

Asie du Sud-Est et Japon : notre conférence en ligne en replay

Croisières thématiques : notre webconférence en replay

Coups de cœur de l’hiver 2024-2025 : notre webconférence en replay

Nouveau : le coffret cadeau PONANT

Branchement électrique dans les ports : PONANT à l’avant-garde

Croisières thématiques : nouvelle collection 2024/2025

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Nos destinations du moment

Croisières arctique.

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Msc croisières, silversea cruises, norwegian cruise line.

PONANT   Reviews

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Reviews 4.0.

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Not worth the money: amateur hour on a 5 star ship

10 nites Seychelles and Zanzibar. The ship was lovely. The food was great. Most of the staff tried to be as accomodating as possible. BUT it was amateur hour much of the time. Departments on the ship had problems communicating with one another. Too many times was told "not my job." Planning for contingencies (bad weather, equipment problems, local access issues) was all done on the fly. French passengers were prioritized such that English speakers were denied meaningful access to the highlight of the trip: Aldabra atoll. HQ promised communication re the issues but one week later nothing but dead silence. Sorry but when one charges a premium price the value provided needs to be much better. The off ship experience was so disorganized and disappointing that it barely reached 2 stars. On a 5 star ship. With 6 star pricing. Ponant needs significant improvement before it can be recommended. The problems start at HQ and HQ is too proud to acknowledge the need for change. So much potential but not worth the money. Update: AFTER this review was published I received an offer for a 20% discount and a demand that I take down the review. Ponant senior management has far too little understanding of the need for timely communication and trust. I stand by the review above

Date of experience : February 08, 2024

Dodged a bullet

Incredibly slow at processing a refund to the extent that I think this is their policy rather than an honest mistake. I recieved a partial refund (did they hope I would not notice the shortfall) but no one available to explain where the rest of my money is. Whole team in a meeting for 30 mins and will call you back - fair enough. Several hours later I call again to be told whole team is in a meeting for 30 minutes and they will call back. Beyond frustrated with the incompetence, poor communication and lack of service. Is this the sort of treatment you want from a luxury cruise line - if not give them a miss. I really feel I dodged a bullet if their admin is this bad before you sail I hate to think what sailing with them would be like

Date of experience : February 13, 2024

Reply from PONANT

We apologize for the delay in processing your refund. Your experience is not up to our service standards and we are working to resolve this issue as quickly as possible. Thank you for your patience and understanding. The PONANT team

Penguins, whales and amazing scenery

Ponant took us to Antarctica in Jan 2023. (From Dunedin to Hobart) We absolutely loved it. The ship Le Soleil has great viewing decks and lounges, the cabins are nice, the food fantastic and all the staff - both on board and the booking agents on shore - were just the best. We have cruised with other cruise lines - Seabourn and Silversea amongst them - but Ponant is now one of our favourites.

Date of experience : January 22, 2023

Hello, Thank you for your positive feedback about your experience with us. We look forward to having you onboard again. PONANT Team

Great small and picturesque ports of…

Great small and picturesque ports of call. We like the personal touch, shuttles into town and town maps should we not do the offered excursions. Sometimes finding to ship for the initial embarkation and the process has been a bit chaotic. Like the French and when local wines are offered.

Date of experience : September 20, 2023

Hello, Thank you for your positive feedback about your experience with us. Don't hesitate to share more details with our customer service so we can improve our guidance. We look forward to having you onboard again. PONANT Team

Fantastically organized, great food and accommodation, friendly staff and great excursions from the ship. A smaller vessel with a maximum of about 280 passengers is certainly the way to go. Definitely worth the extra money if you’ve ever thought about a cruise but dread the thought of a massive floating listeria palace.

Date of experience : May 17, 2023

Cruising in style.

Great experience, liked very much the smaller more intimate cruise and the French style and cuisine. The excursions were all very good, with English speaking guides for us. Already booked the next cruise with Ponant.

Date of experience : April 25, 2023

Fabulous scenery (the Kimberley)Once on…

Fabulous scenery (the Kimberley)Once on board everything was easy.Crew were excellent and knowledgeable.Food and wine more than acceptable in fact most enjoyable.

Date of experience : August 04, 2023

Service was exemplary

Service was exemplary. Food and wine choices were excellent. Staff were warm and friendly. Suite was extremely comfortable. I will definitely travel again very happily with Ponant.

Date of experience : April 18, 2023

Beware of doing any village ‘tours’ on…

Beware of doing any village ‘tours’ on the Suvasuva (Fiji) part of a Pacific tour. We just paid USD110 per head to have a tour guide expound about Mr Tony Robbins and his programs on the island. There was little cultural insight, rather it was 4 hours of real estate information, ie which American owns which house,and of course, more of Mr Tony Robbins. It was the worst organised tour I’ve ever done, and would caution people.

Date of experience : January 17, 2023

Ponant is the best cruising company

Ponant is the best cruising company we have encountered up to today. They produce a real 5 star hotel environment on their small ships, giving an exclusive experience. Cabins, food, drinks, and - most important - employees are just perfect.

Date of experience : June 28, 2023

Follow up on Ponant , be wary!…

I am following up on a report I sent regarding promise from Ponant following cancelled trip blamed on Covid. If you look at report Ponant were going to invite us to a short Cruise with them and once again they have let us down. We love Cruising and will be taking our 36th cruise in 2 weeks time onboard Queen Mary. Ponant being new to UK were offering trip to Rejkiavik from Edinburgh. Paid for Cruise our return flight and Hotel in Rejkiavik. Cruise was cancelled they say due to Covid but the same ship on same due was now due to be in Copenhagen, please be wary of Ponant!

Date of experience : September 17, 2022

Ponant is a 5 star hotel and a 2 star…

Ponant is a 5 star hotel and a 2 star Michelin restaurant on the water. The food and wine are incredible!! The service was fantastic. The shore excursions were well curated with expert guides. A wonderful experience!

Date of experience : October 01, 2023

Great experience

Excellent staff, excellent food, excellent wines. Only somewhat negative is the bar staff - Eastern European - need to smile more, like your Filipino staff on other ships.

Date of experience : April 11, 2023

Hello, Thank you for your positive feedback about your experience with us. Don't hesitate to share more details with our customer service so we can improve our crew trainings. We look forward to having you onboard again. PONANT Team

Fabulous Service.

Service....service.. service. Great food. Only very small gripe was that many of the day's outings were geared up towards snorkeling/diving, so alternatives would have been useful

Date of experience : July 04, 2023

Hello, Thank you for your positive feedback about your experience with us. Don't hesitate to share more details with our customer service so we can improve our offer. We look forward to having you onboard again. PONANT Team

Best Cruising - Hands Down !

Our first cruise with Ponant from Alaska to Canada in 2019 was spectacular. The attention to detail was second to none in every aspect, from bow to stern, restaurants, entertainment, bridge, guide talks, escorted excursions, accommodation, and the food and service was exceptional After just one cruise it’ll be only Ponant for us. Really looking forward to our next one coming up !!!! Brian & Pam

Date of experience : August 03, 2022

Our Kimberly Cruise was fabulous

Our Kimberly Cruise was fabulous. The ship, Le Soleal, was very comfortable, with choice of casual or formal restaurants. The expedition leaders and all of the science experts were accessible, friendly and helpful. We learned so much on each of the daily expeditions. Not to be missed, in my view.

Super cruise line

Super cruise line, certainly the best experience we have had. First a trip from Panama thru the canal and on to Lima. Next a quick backwards S from Aukland down the Easter edge of North Island, thru the strait, and the western fiords around to end in Dunedin. Our third trip was an exploratory trip into the New Zealand fiords and south with 13 naturalists around the sun-Antarctic Islands. Love the quality of experience, live-aboard life, and the details the line and especially the expert crew and officers. Food, conversation, programs, and safety remains second to none thru all three voyages. Love the practical quality and style, in attitude and service. No unnecessary pretentiousness. Sign us up.

Ponant Refusing Refunds

The Seychelles has banned cruises there through 2022. Until they decide to cancel, we can't get a refund per their Terms and Conditions. However they have refused refunds for all of their recent cancellations even though they are legally obligated to do so only offering Future Cruise Credits. Upon cancellation by Ponant, we will file a credit card dispute for a refund. Additionally, our trip insurer said they will give us a refund if Ponant will not. The world is watching you Ponant. Update: We were able to get a full refund from our credit card company without any problem.

Date of experience : May 20, 2020

Hello, As all the comments from our passengers are very important for us, we would like to contact you to discuss about your last experience with PONANT. In order to call you as soon as possible, we invite you to email us at [email protected] with your contact details. With our warmest regards, The PONANT team

From the moment we embarked on the…

From the moment we embarked on the yacht until embarkation we were made to feel welcome and like family. The hardware is delightful, the staff attentive and the cuisine outstanding. Only bug was the little additional charges for some drinks especially when you were invited to a cocktail party and then charged for champagne, best to have this additional cost included. We have already booked another cruise to Norway and next year French Polynesia.

Looks like I've dodged a bullet here

Looks like I've dodged a bullet here Quote number was 535693 Ready to part with well over £10,000 but won't respond to emails Not what I expect from a high end company Generic nessages on this platform do you no favours You really need to sort out your sales/ customer service teams Hopefully be booking shortly with a company that cares and treats potential customers in the right way.

Date of experience : May 05, 2023

Porthole Cruise and Travel Show

Ponant: Explore to Inspire

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• Request a quote
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• Your luxury cruise with PONANT
• Africa, Middle East & Indian Ocean
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• Back-to-back offer
• Free Ocean Voyage
• No single supplement
• Flight credit
• L'AUSTRAL
• LE LAPÉROUSE
• LE CHAMPLAIN
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• LE DUMONT-D'URVILLE
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• LE COMMANDANT CHARCOT
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Where would you like to travel with PONANT?

Which period?

What are you looking for?

• Gastronomy & Wine
• Art & Museums

Spirit of Ponant

New catamaran be the first to embark aboard the spirit of ponant.

Starting in summer 2024, set sail for Corsica's confidential coves, or take advantage of winter 2024/2025 to explore the treasures of the Seychelles archipelago aboard the latest addition to the PONANT fleet: the Spirit of Ponant .

The Spirit of Ponant is a new expression of our pioneering spirit, as the travel format is a first in the luxury cruise sector. Our guests will experience what it is really like to be a sailor, including interacting with the Captain to create a voyage that meets their desires and expectations. They will benefit from hidden away anchorages in magical places, while enjoying the high-end services for which PONANT is renowned.

Hervé Gastinel, CEO of PONANT

Top-of-the-range, personalised and exclusive services

This 24-metre, 6-cabin maxi-catamaran, built in France, has been designed for an intimate and exclusive cruising experience, combining the pleasure of sailing with the refinement of personalised service:

• a trip, at your own pace, with up to 12 passengers on board; • your dedicated crew: the captain, a chef selected by PONANT, a seaman and the personal services of a steward as befits the company's high standards; • a co-constructed itinerary based on your captain's recommendations; • an all-inclusive offer: gastronomy, PONANT signature wines and cocktails, room service, nautical activities (paddleboarding, wakeboarding, snorkeling...).

This bold and innovative new offer confirms PONANT's commitment to more responsible tourism and our historic attachment to sailing.

Embarking on the Spirit of Ponant , is to have an authentic experience of sailing at sea, with extremely easy access to the sea and water sports activities. The concept and design of this Lagoon Seventy 7 yacht has been praised by everyone in the industry, won over by the spacious interior and exterior areas. Guests will really appreciate the high-end finishings as much as her exceptional sailing qualities

Guillaume Le Brec, experienced skipper in charge of this project at PONANT.

Non-contractual photos. ©Nicolas Clari

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• Request a quote
•  Contact
• Your luxury cruise with PONANT
• Africa, Middle East & Indian Ocean
• Atlantic Coast
• Central America
• North America
• Northern Europe & Scandinavia
• Ocean Voyages
• Oceania & Pacific Islands
• South America
• The Mediterranean
• Transatlantic
• Show all destinations
• See all cruises
• Loyalty Cruise
• Gastronomy & Wine
• Polar Expedition
• Tropical Expedition
• Art & Museums
• Smithsonian Journeys
• Theatre & Literature
• The Explorers Club
• Show all themes
• Back-to-back offers
• Free Ocean Voyage
• Free solo supplement
• Flight credit
• L'AUSTRAL
• LE LAPÉROUSE
• LE CHAMPLAIN
• LE BOUGAINVILLE
• LE DUMONT-D'URVILLE
• LE JACQUES-CARTIER
• LE COMMANDANT CHARCOT
• LE PAUL GAUGUIN
• Expeditions
• Life on board
• A different way to cruise
• PONANT Plus
• Why choose PONANT ?
• PONANT benefits
• Our Pavilions
• Our 360-degree destinations
• A more sustainable tourism
• PONANT Foundation
• Certifications and distinctions

Where would you like to travel with PONANT?

Which period?

What are you looking for?

• Gastronomy & Wine
• Art & Museums

Ponant benefits

To thank you for travelling with PONANT, we offer several benefits you can take advantage of when booking your cruise with us.

Wanting to extend your cruise into a grand voyage, travelling solo or with family or friends or recommending PONANT to fellow cruisers? We have the perfect offer for you!

PONANT Yacht Club

When you book your second cruise you will become part a member of the PONANT Yacht Club and you will enjoy personalised attention, exclusive offers both onboard and on land, and the best dedicated offers.

PONANT Bonus

Book your cruise early, as soon as sales open, and benefit from special promotional rates.

Referrals Program

Do you enjoy travelling with PONANT? Refer your friends and family members and you and your referees will benefit from an AUD$800 discount per stateroom.

Discounts & special offers

Whether travelling solo, as a family or with friends, you can benefit from our special offers . Feeling adventurous? Book back-to-back cruises and benefit from discounted rates.

Before and after the cruise

As your trip starts well before your cruise, we'll assist you right from booking your reservation. Our teams are at your service to personalise your stay or reserve your before and after cruise programmes .

Refer us to your friends and family

Have you enjoyed travelling with PONANT? Introduce PONANT to your family and friends and take advantage of our Referral Program

As a REFERRER , you receive a discount* of

AUD 800 / per stateroom after your referee has booked their first voyage

The number of referrals is unlimited. Referral savings amounts can be accumulated.

Your REFEREE will enjoy a discount* of

AUD 800 / per stateroom on their first voyage

To take advantage of this offer, email [email protected] with details of the person to be referred.

Terms & conditions of offer.

✓ AUD 800 discount per stateroom on your next cruise when the person you refer (referee) has deposited on their first cruise. Offer is valid for use when booking through your travel agent.

✓ AUD 800 discount for the referee on their first cruise. Offer is valid for use when booking through your travel agent.

✓ The referrer must have already sailed on a PONANT ship.

✓ The person being referred cannot have previously sailed on a PONANT ship.

✓ The referrer and person referred cannot be a current or a former employee of PONANT or a travel agency.

✓ A referrer can refer any number of people, but only one per household, and the person referring and the person referred should not be part of the same household.

✓ The referral request will be rejected if the person referred or any member of their household has already been referred.

✓ The referred person’s discount applies immediately and is limited to one use per stateroom and per referred customer.

✓ The referrer’s discount must be used all at once and applied to one cruise. Referral discounts can be accumulated and added to a referrer's booking up until final payment of their next cruise.

✓ Savings for the referrer and the person(s) referred cannot be taken as a payment or cash refund.

✓ The referrer and the person they refer may not share the same stateroom; neither can two people referred.

✓ If the person referred cancels their booking, your refer discount will no longer apply but you can use the offer again whenever the person you referred makes a new booking.

✓ The discount for the referrer is combinable with other selected offers. However, the discount provided to the person being referred is not combinable with any other discount described above except the PONANT BONUS and Consecutive Cruises discounts.

✓ Travel Agents are not eligible for the Referral Program.

✓ Referral Program discounts cannot be applied to group or charter bookings.

Under the Data Protection Act you have the right to access and correct information that concerns you by writing to PONANT.

Discounts and special offers

Travel can be shared or enjoyed on its own. It is the opportunity to create a bond, make friends or to discover the world and, through it, discover yourself and others. It brings people together no matter what their age. While travel shapes young people, it also sustains the inner flame of seasoned adventurers. We have therefore come up with a range of discounts and special offers so that you can go on the cruise you have been dreaming of.

Honeymoon Offer

If you go on a cruise in the 12 months after your wedding or civil partnership celebration, you can enjoy the following benefits (except on Le Paul Gauguin ):

• 5% off the port-port cruise price only, excluding port and security taxes*
• Bottle of champagne on arrival
• A photography session and your 5 favourite photos for free (except on board Le Ponant )
• 2 spa treatments (maximum value: €120 per treatment - except on board Le Ponant )
• Onboard surprises

* Offer valid on presentation of proof of eligibility. Offer is not combinable with any other discount.

Wedding Anniversary Offer*

If you are celebrating any multiple of five years of marriage or civil union, enjoy an AUD 300 discount per stateroom or suite for a cruise taken during the calendar year of your anniversary.

* Offer valid on presentation of proof. Discount applies only once per year of anniversary. Offer is not combinable with any other discount.

Single Traveller Offer

We would like to give our guests who travel alone the opportunity to enjoy an intimate experience aboard our ships. You can benefit from special fares on a selection of exceptional cruise itineraries and departure dates thanks to the Single Traveller Offer.

* The Single Traveller Offer depends on the type of staterooms and the availability at the time of booking. The cruises for which the offer is valid are subject to change.

Family and Friends Offer

Because you often want to share your cruise with your family or friends, we have a special offer for you. From the fifth person onwards on the same booking with one payer, the whole booking will benefit from a 5% discount* on the port to port cruise price only, excluding port and security taxes.

And because your little ones are often great explorers too, children can now board the company's ships from the age of 12 months on Yachting cruises and from the age of 6 years on Expedition cruises (8 years on Le Commandant Charcot ). Children and teenagers aged 12 months to 17 years sharing their stateroom or suite with one or two adults receive special discounts. Please contact us for more information.

*All passengers must be on the same booking number to qualify for the discount.

Owner’s Suite

All Owner's Suite bookings include the following benefits:

• A one-hour spa treatments per person in the well-being space, chosen from the facial and body treatments on offer 1
• One private transfer (round trip): Airport - Hotel - Port 2

1 Does not include additional purchases, limited to two free treatments per booking, non-refundable, non-transferable and not valid during an Ocean Voyage. 2 Unless the transfer is already included in your package - Limited to one round trip per booking.

Consecutive Cruises Offers

Take advantage of our special consecutive cruises offers 1 :

• On all cruises: 10% discount on any combined cruises
• On a particular selection of cruises 2 :
• 20% off the 2nd consecutive cruise
• 30% off the 3rd consecutive cruise
• 40% off the 4th consecutive cruise, etc.

1 Discount does not apply to the first cruise and relates to the port/port fare not including port taxes. The two above offers cannot be combined. 2 Please consult the list of cruises benefitting from this offer here .

For more information about your benefits, please refer to our General Terms and Conditions of Sale .

Being loyal to PONANT lets you take full advantage of the pleasures of cruising. As members of the PONANT Yacht Club , you will receive personalised attention , exclusive services both on board and on land, and offers not available to other guests.

Your BENEFITS *

(1) Discount on your future bookings

5% From your 3rd booking

7.5% From your 5th booking

10% From your 8th booking

12.5% From your 21st booking

(2) Discount for onboard expenses, except for excursions

(3) Onboard credit

(4) Complimentary onboard laundry service

The opportunity to join the PONANT Yacht Club’s Loyalty cruises

(5) Possibility of complimentary upgrade, depending on availability

(6) Change your choice of cruise without incurring charges

(7) Dedicated phone line

(8) Priority boarding

What discounts will be applied on your future bookings?

Ready to book your next cruise with PONANT?

Have you lost your ponant yacht club card.

You can make a request directly via our website by filling in the form on the Contact page and telling us that you have lost your card. We will send you your new PONANT Yacht Club card as soon as possible.

Terms & Conditions

The PONANT Yacht Club card is presented to each adult guest aged over 18 and eligible for the PONANT Yacht Club programme. The benefits and status are acquired upon confirmation of the reservation, unless it is cancelled prior to departure, and may be modified without notice. Free-of-charge or cancelled cruises – regardless of the reason for the cancellation – and cruises booked as part of a Group reservation (through a group travel agency) or a ship Charter, are not taken into consideration when calculating loyalty status. Benefits and status are available as soon as an individual booking is confirmed. (1) The discount on your future bookings applies to port-to-port prices, and excludes taxes, discretionary expenses and transfers. This discount can only be combined with the PONANT Bonus discount, the discount applied to onboard cruise sales, the Referral Program offer, the Single Traveller offer and with the consecutive cruises discount. (2) The discount for onboard expenses , applies to everything other than ‘Prestige’ brands in the Boutique, jewelry, watches and tobacco; as well as high standard spirits, exceptional champagne and wines aboard Le Commandant Charcot and Le Ponant . The complete list of these products is available at reception during the cruise. Aboard Le Paul Gauguin , SCUBA diving, jewelry from the Boutique, Algotherm Dermo Ocean Spa, art sales and dance groups CD’s and DVD ’s are all excluded from the discount for onboard expenses. (3) Onboard credit is non-exchangeable, non-refundable and non-transferable. It is valid for all expenses on board (excursions included), once all eligible discounts have been applied. Onboard credit can be used on Le Paul Gauguin and will be offered in the following equivalent US dollar amounts: $50 for MAJOR / $100 for ADMIRAL / $150 for GRAND ADMIRAL / $200 for COMMODORE. Not valid on pre-bookable and pre-payable tours, excursions or cruise programmes or for gratuities. (4) Laundry service is free on board, with a limit of two items per day and per person for MAJOR members, and five items per day and per person for members with higher status. (5) Complimentary upgrades offered on board, to a superior cabin category or to the same category on a superior deck, are based on availability, offered within a maximum of 48 hours after boarding and only for PONANT cruises. (6) You may change your cruise free of charge the first time you change your cruise package, provided that the request is made 90 days or more before the cruise’s departure date (and 150 days or more for Expedition Cruises). The new departure date must be within 12 months of the original planned departure. Only one change can be made free of charge per calendar year per person for GRAND ADMIRAL and COMMODORE status, regardless of the cruise in question, and can only be applied to the first change only. (7) Dedicated phone line is only available for French-speaking COMMODORE, as well as Australian and New Zealand GRAND ADMIRAL and COMMODORE and only for PONANT cruises. (8) Priority boarding is subject to availability and only applies to certain ports of embarkation and only for PONANT cruises.

PONANT BONUS

A cruise is a holiday one prepares in advance. Our promise is to guarantee you the best fares as early as possible so that you can make those preparations in the utmost comfort. It is why we introduced the PONANT Bonus, a promotional fare with savings up to 30% off the cruise price*. Depending on the cruise availability, the fare is liable to increase. Therefore, we encourage you to book your cruise as soon as sales open on your chosen cruise to enjoy the best fares.

Don’t wait, book now to enjoy the best cruise price!

* The PONANT BONUS price is yield managed so subject to availability and can change without prior notice.

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Paul gauguin cruises announces Enrichment experts For 2025 boutique crossing collection

Paul gauguin's 2025 boutique crossing collection: an encounter with experts of polynesia and beyond.

PAUL GAUGUIN Cruises, French Polynesia’s destination expert, unveils the rich roster of expert speakers, scientists, and culturalists who will host the line’s 2025 Boutique Crossing Collection – three unique itineraries cruising between Fiji, Bali, Singapore, Papua New Guinea and Australia.

Enriching voyages with insight into a destination’s unique culture and personality is a key pillar of The Gauguin Experience. From culture and geography to the environment, the wilderness, and the wildlife of some of the most fascinating places on Earth, the expert speakers chosen for our 2025 Boutique Crossing Collection have the same passion for authentic discovery as we do and sharing it with our guests.

Susan Robison, General Manager, Sales and Marketing for PAUL GAUGUIN Cruises

Guest Experts

From a Nobel Peace Prize recipient and doctor of cultural geography to acclaimed National Geographic photographers, wildlife filmmakers, and best-selling authors, the distinguished talent will host engaging conversations and informative lectures with guests sailing aboard Le Paul Gauguin on immersive journeys that balance shoreside discovery and relaxing days at sea.

Dr. David Keeling is the Distinguished Professor of Cultural Geography at Western Kentucky University and a recipient of the Alan Hay Award from the Royal Geographical Society. His conversational lectures delve into topics from ancient trade routes and WWII Pacific Island battles to Papua New Guinea’s post-colonial development, Timor Leste’s independence, Indonesia’s identity, and more.

John Hay , Nobel Peace Prize recipient for his work on the Intergovernmental Panel on Climate Change (IPCC), offers a big picture view of the Pacific, from its fisheries and land tenure systems to understanding the ‘garbage patch’ and the responses to climate change. His wife, Helen Henry , author of My Kotuku of the South Seas: Living and Loving in Rarotonga , provides cultural insights while they both will share their personal stories on a wide range of South Pacific topics.

Having explored all seven continents, photographer/filmmaker Bob Krist has been stranded on an Icelandic glacier, charged by bulls in India, and knighted during a Trinidad voodoo ceremony. His lectures range from the informative—Bali’s unique culture; to the engaging—the misadventures of a National Geographic photographer, and how to travel authentically during the age of Instagram.

Professional astrologer and internationally acclaimed author, Leslie McGuirk is known for her holistic interdisciplinary approach to mental and spiritual growth. Her popular talk on astrology as human design (and not fortune-telling) makes her a sought-after corporate speaker and a frequent presenter at Mexico’s Rancho La Puerta, a #1 Travel + Leisure international destination spa.

National Geographic photographer/filmmaker and Explorers Club member Jad Davenport has been on assignment in more than 160 countries, from covering Middle East conflicts to studying Canadian Arctic polar bears and wolves. A true explorer, he’ll speak of his quests to find Eroni Kumana, the Solomon Islander who saved castaway JFK.

Adventure writer Peter Heller is the New York Times best-selling author of The Dog Stars and The River, among others, and his non-fiction books range from surfing to kayaking Tibet’s Tsangpo Gorge. With the storytelling wit of an award-winning writer, his lectures engage with topics like surviving a career as an adventure journalist, why we go into the wild, and talks on several of his novels.

2025 Adventures: Exclusive Cruises with Le Paul Gauguin

The three crossings are part of Le Paul Gauguin ’s 2025 full voyage schedule comprised of 29 cruises offering 11 unique itineraries of 7- to 20-nights, including a new 10-night More Tuamotus & the Society Islands featuring another first for the line – an overnight stay in Fakarava, Tuamotus, famous for its UNESCO Marine Biosphere.

PAUL GAUGUIN Cruises

In September 2019, PAUL GAUGUIN Cruises joined PONANT’s family, a designer of inspiring voyages on board small exploration ships.

Designed specifically to sail the pristine lagoons of the South Seas, Le Paul Gauguin is eminently at home amidst these idyllic isles. Evoking a chic, contemporary ambience, the beloved ship welcomes with a relaxed, easy elegance. Indulgent suites and spacious staterooms – many with a private balcony – exceptional cuisine, authentic explorations ashore, a commitment to sustainability, and genuinely hospitable service all contribute to the ship’s stellar reputation.