quality tourism services pei

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Licensed Accommodations Toolbox

Find tools to help you fulfill the requirements to become a licensed tourism establishment operator (fixed-roof or campground) in Prince Edward Island.

Annual Inspections

Licensed accommodations are required to be inspected on an annual basis. To book your annual inspection contact Quality Tourism Services (QTS), the non-profit organization contracted by Tourism PEI, to complete the inspection component of licensing. QTS staff also administer the Canada Select ratings program.

The new Operator Self-Serve portal provides small business and tourism operators with information and online services related to licensing and marketing.

Once an account is created, you may apply for and/or renew your short-term rental licence, file occupancy reports, manage listings, order services and pay invoices to Tourism PEI.

Drinking Water Testing

All operators must have drinking water tested for bacteria every three months during operation.

Quality Tourism Services Inc.

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Tourism Industry Association of Prince Edward Island

Quality Tourism Services

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Quality Tourism Services launches incentives for operators to up their game

4 programs offered in 1-year pilot project.

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Quality Tourism Services, P.E.I.'s accommodations rating agency, is taking advantage of extra revenue from some strong tourism years to offer operators some incentive programs.

In a one-year pilot project, QTS is offering four programs aimed at helping operators improve their properties.

• Star rating incentive: $1,500 for operators who increase their star rating.
• Water quality incentive: $200 toward installation of a UV light disinfection system.
• Interpretation support program: $150 to hire an interpreter during a property inspection to support newcomer operators.
• Mentorship program: Providing expert advice over a short-term mentorship.

Colin MacIntyre, executive director of Quality Tourism Services, said there has already been a good start in applications to the program. The first applicant to the star rating incentive program is almost done the required work.

"This property has been in business for 40 years, so it's really positive to see that we're able to help with improvements to long-standing tourist operations," said MacIntyre.

Applications for the program are available on the QTS website.

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With files from Angela Walker

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New Accommodation License Application

Initial accommodation license application, register your tourism establishment business.

• All business, regardless of structure, must be registered with the Province of Prince Edward Island Business/Corporate Registry.
• To register your business with the Province, or look up a registered business, go to PEI Business / Corporate Registry.

Municipal Approval

• If your property is located within a municipality; you must obtain written municipal approval from your municipal office prior to applying for a Tourism Establishment License.
• If you are unsure if your property is located within a municipality, check the Municipal Boundaries Map | Government of Prince Edward Island Municipal Boundaries Map.
• Quality Tourism Services will inspect your property prior to being issued a license from the Province.
• Annual Inspections are required to maintain your license.
• Once you complete your application, Quality Tourism Services will be in contact to schedule an inspection.
• If your property is on a private well, your water is required to be tested prior to inspection and every three months afterward.
• Have your water test results ready to present to the inspector.
• If you are on municipal water, water testing is not required.

Owner (Operator)

• Owner (Operator) of the tourism establishment must be the person who applies for a license.
• If the property owner is an incorporated entity; the application for the tourism establishment license must be made a person who has the legal authority to sign on the entity’s behalf.
• Please see the Tourism Industry Act and tourism Industry Regulations to fully understand your rights and responsibilities as a tourism establishment operator.
• Tourism Industry Act Regulations | Government of Prince Edward Island Tourism Industry Act Regulations.

Important Definitions for Operators to Know!

You are applying to become a tourism operator "Tourism Operator ” means the registered owner of a tourism establishment. "Tourism Standards Officer ” means a tourism standards officer appointed under subsection 1.4. This refers to our Quality Tourism Services Inspectors. "Tourism Compliance Officer ” means a tourism compliance officer appointed under subsection 1.5. This is in refers to our Provincial Compliance Officers. "Tourism establishment ” means an establishment that provides temporary accommodation for a guest for a continuous period of less than one month, and includes a building, structure or place in which accommodation or lodging, with or without food, is furnished for a price to travellers, such as a cabin, cottage, housekeeping unit, hotel, lodge, motel, inn, hostel, bed and breakfast establishment, resort, travel trailer, travel trailer park, recreational vehicle park, houseboat, camping cabin and campground.

Licensing Fees for Accommodations

New property inspection fee.

• Payable only for initial applications at the time of application submission
• Initial Application Fee is non-refundable

License Fees

• Payable upon successful completion of initial property inspection, and annually by March 31st upon license renewal
• 1 to 4 Units - $155
• 5 Units and Over  $250 + $6.50 per Unit
• 1 to 100 Sites -  $210
• 101 to 250 Sites - $300
• 251 to 500 Sites - $325
• 501 Sites and Over - $415
• Camping cabins pay base campground fee only; cabins counted as additional sites.

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Canada Select is industry driven, consumer sensitive rating programs. It provides the traveling and vacationing public with a nationally consistent standard of quality within specific accommodation categories. An Accommodations Rating Program is defined as “the rating of like accommodations based on the basics of cleanliness, comfort and safety, as well as the extent and quality of facilities and amenities”.

star Ratings

Guests should expect clean and well-maintained accommodations providing the necessary facilities for an enjoyable stay. criteria includes standards such as room size, door lock, smoke detector..

This level equates to what is popularly considered “mid-range” accommodation. It exceeds the 1 star level in quality of mattress, bed linen, floors / window / wall coverings.

These properties will offer units with additional room furniture, coordinated furnishings, better quality mattresses and linens. These properties offer above average facilities and services.

This rating indicates exceptional quality in all areas of facilities and services offering superior quality throughout the property in areas of guestrooms and public areas.

A 5 star property is luxurious at a world standard, offering outstanding facilities, guest service and amenities.

A ½ star is awarded to properties whose physical attributes reflect an enhanced quality for the rated level., how to participate.

Contact Quality Tourism Services office and we would be happy to arrange for a rating evaluation. A rating advisor will visit your property, explain the criteria and conduct the evaluation.

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