taiwan tourist travel voucher

Taiwan Tourist Giveaway: Full Guide & Winning Odds

The Taiwanese government have just introduced an incentive scheme called Lucky Land , with the aim of encouraging tourists to visit their beautiful country from mid 2023 until mid 2025.

Tourists visiting Taiwan between these dates have the chance to win one of 500,000 vouchers worth NT$5,000 (US$162) each on arrival, which can be redeemed during their stay.

When is it Running?

Who is eligible, how to register & claim, lucky land vouchers, what is your chance of winning.

Click link to go to the appropriate section on this p age

The incentive scheme starts at 12:00 noon on May 1st, 2023, and will run until June 30th 2025.

Anyone whose flight arrives in Taiwan between these dates, and has registered for Lucky Land will have a chance of winning.

The 500,000 vouchers will be split up and released in batches each year:

Click Here to Read my Comprehensive Guide to Taipei

Any independent traveller who doesn’t hold a Taiwanese (ROC) passport and is visiting Taiwan for between 3 and 90 days during the period it runs.

An independent traveller is defined as anyone not on a tour group, and have not applied for any group-related travel incentives.

So basically, it’s open to virtually all tourists.

If you’re travelling as a family or in your own group, then each one of you can apply separately – you just need to ensure you use a different email address for each application.

I have also received confirmation from the organisers of the giveaway that there is no minimum age requirement, so you can even use your children’s details – although they’ll need to have their own passport number.

Finally, if you’re visiting Taiwan multiple times during the period of the draw, it’s perfectly fine to re-enter the draw separately on each visit.

Visit their registration website to begin the process.

You can register between 1 and 7 days before your scheduled arrival date in Taiwan. It is not possible to register on the same day as your flight.

You must have already booked your flights before you register, as you’ll need to enter your flight details along with the following:

• Nationality
• Passport Number
• Arrival and Departure Flight Numbers
• Arrival and Departure Dates
• Email Address

You will also need to specify which type of voucher you would like to receive. See the ‘ Lucky Land Vouchers ‘ section below for further details about these.

Once you’ve registered, you’ll be sent a QR code to the specified email address.

When you arrive in Taiwan , make your way to the arrival hall at any of these airports:

• Taoyuan International Airport (Terminals 1 and 2)
• Songshan International Airport
• Taichung International Airport
• Kaohsiung International Airport

Locate the Lucky Land prize redemption area ( visit this page for exact locations ) and scan your QR code to see if you’ve won.

If you’re a winner, you’ll need to supply them with the following documents:

• Boarding Pass (don’t throw this away!)
• Electronic Round-Trip Air Ticket

and they will immediately give you your NT$5,000 worth of vouchers!

There are 3 types of vouchers you can receive:

• E-Ticket EasyCard
• E-Ticket iPass
• Accommodation Vouchers

You must specify which type of voucher you want when registering

Both the EasyCard and iPass e-vouchers offer similar incentives. These are smart cards that can be used in many locations, including most types of transportation, convenience stores, some supermarkets, malls and restaurants, and many other attractions including museums and Taipei Zoo.

Click here for a full list of applicable places to use an EasyCard Click here for a full list of applicable places to use an iPass

You are limited by the amount you can spend with these – NT$1,500 for a single purchase and a maximum of NT$3,000 for same-day purchases. The e-voucher card may not be topped up, refunded, or returned, so you should try to use it up.

The Accommodation vouchers can be used to book rooms at participating hotels and B&Bs around Taiwan. You must book your stay from each hotel website (and not a third-party site such as Booking.com).

Click here for a full list of participating hotels along with links for each hotel website

You will be given 5 vouchers worth NT$1,000 each which can be used separately or together.

Which Type of Voucher Should you Get?

I don’t really understand how you can take advantage of the accommodation vouchers as you’ll have most likely already booked your stay, unless you only book your initial stay and keep your options open just in case you win.

If you decide to get the e-vouchers, you won’t have any trouble spending your NT$5,000 quota, even if you’re only in Taiwan for 3 days.

Personally, I would recommend getting an EasyCard as they’re the most widely accepted smart card in Taiwan.

Click here to read my guide on the EasyCard

Before the pandemic struck, Taiwan saw a record number of visitors during 2019 – with almost 12 million tourists.

However, since it’s re-opening in 2022, Taiwan has struggled to get tourists returning – hence why they’ve introduced this scheme, with which they’re hoping to attract up to 6 million tourists during 2023.

Now let’s do some very rough Maths.

Assuming that around 2 millions of these will visit before 1st May, when the tourist incentive scheme isn’t available, and then of the remaining 4 million, maybe half of these aren’t aware of the scheme and don’t register (which is a very conservative estimate), then that leaves 2 million.

If there are 250,000 vouchers available, you have about a 1 in 8 chance of winning. If there are more of you, then those odds will significantly improve.

This is for 2023 only, so in 2024 when there are only 150,000 vouchers available for the entire year, and 2025 when there are only 100,000 vouchers for 6 months, the odds will become worse by up to three-fold.

In other words, try to get to Taiwan in 2023. Not only do you have a good chance of getting some extra spending money, but you’ll also get to enjoy this beautiful country and the many delights it has to offer!

If you have found the information on this page helpful, please take a minute to share this post. Your support would be greatly appreciated :)

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Taiwan launches website to gift 500,000 tourists stored-value smartcards, hotel vouchers from May 1

In a bid to restore the flow of foreign visitors to its shores, Taiwan will in May offer digital smartcards stored with NT$5,000 (S$218) or vouchers of the same value for hotel stays to offset some travellers’ expenses.

The Taiwan Tourism Bureau’s Singapore office said on Monday that 500,000 foreign visitors will receive the vouchers or cards through a lucky draw system when they enter Taiwan at any of the four participating airports on the island starting from noon on May 1.

Tourists will have to pre-register for the draw at least one day before they arrive at either the Taoyuan or Songshan airports that serve capital Taipei, or the Taichung and Kaohsiung international airports.

According to a tourism bureau official, tourists intending to participate will receive a designated QR code after they register at 5000.taiwan.net.tw , which went live on Friday.

The QR code will serve as their lucky draw coupon, which travellers will have to scan at the airport’s arrival hall to find out if they are one of 500,000 winners.

Prize winners can then choose to receive either vouchers to offset some of their accommodation costs or a smartcard, both valued at NT$5,000.

Those who opt for the vouchers, which come in denominations of NT$1,000, can use them at more than 450 participating hotels islandwide.

The smartcards will be variants of Taiwan’s EasyCard (you you ka in Mandarin) or iPass (yi ka tong), the equivalents of Singapore’s ez-link card, that travellers can use for public transport, shopping and dining.

A spokesman for the tourism bureau said 250,000 vouchers have been allocated for 2023, leaving 150,000 more to be won in 2024 and the remaining 100,000 for 2025. The promotion will end by June 30, 2025, or when the last voucher has been given out that year.

Visitors on cruises and agency-arranged tours are not eligible for these vouchers.

Local and foreign tour agencies, however, will be able to access subsidies up to NT$50,000 (S$2,180) provided by the tourism bureau when they bring groups who stay for at least two nights in Taiwan.

Tour agency CTC Travel said in response to queries from The Straits Times on Wednesday it was looking into giving “perks” to travellers booking a Taiwan tour in the form of discounts and travel insurance, but was waiting for more concrete details on implementation from the tourism bureau.

The tourism financial incentives were approved on March 24 as part of the government’s NT$380 billion post-pandemic economic recovery package, said Taiwan’s Ministry of Transportation and Communications on April 18.

The island ushered in the first wave of revenge travellers after its post-pandemic border opening in October 2022.

Taiwan is looking to attract up to six million foreign visitors in 2023, the tourism bureau’s deputy director-general Trust Lin said in March, adding that an estimated one million visitors had arrived in the first three months of the year.

In the three years before the pandemic, Taiwan averaged about 11.2 million overseas visitors a year, but those numbers plummeted to around 1.38 million in 2020, 141,000 in 2021 and 895,000 last year, according to The Taipei Times.

Taiwan has been a popular tourist destination for travellers from Singapore, with 460,000 registered visitors to the island in 2019, before the onset of the Covid-19 pandemic.

Mr Kevin Tay, 32, who spent seven days with his family on the island in December, said Taiwan is always on his list of places to visit.

“If the claim process for the vouchers is simple, I would definitely be swayed by the incentives,” said the businessman, who stayed at a resort in Hsinchu during his last trip.

Mr Joseph Cheng, director of the Taiwan Tourism Bureau’s Singapore office, said on Monday that tourism receipts in 2023 have been encouraging.

“The number of tourists to Taiwan in January and February has exceeded 50 per cent of the same period in 2019, so the overall situation is good,” he told The Straits Times.

He added that the bureau was aiming for around 230,000 visitors from Singapore in 2023, about half of 2019’s numbers.

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Mon, May 01, 2023 page3

Voucher lottery for visitors begins.

• Staff writer, with CNA

Starting at noon today, foreign independent travelers arriving in Taiwan would be eligible to enter a draw to win NT$5,000 vouchers, the Tourism Bureau said.

The visitors should be scheduled to stay in the nation for at least three days to be eligible for the draw, it said.

However, travelers who arrive in tour groups or whose trips are subsidized by tour-related incentives would not be eligible, it added.

People pose with Tourism Bureau mascots at Taiwan Taoyuan International Airport on Saturday.

Photo: Liu Hsin-de, Taipei Times

The voucher promotion is expected to benefit 500,000 foreign travelers until June 30, 2025, the bureau said, adding that the promotional period could be extended if the incentives prove to be effective.

To demonstrate how the draw works, several foreign tourists who arrived at Taiwan Taoyuan International Airport’s Terminal 2 on Saturday were invited to try their luck.

Some visitors from France, Canada, South Korea and Hong Kong won the vouchers, the bureau said.

Tourism officials said foreign travelers can register for the draw on the campaign’s Web site (5000.taiwan.net.tw), which began accepting registrations on Friday.

Eligible visitors should register for the draw within one to seven days before their arrival in Taiwan, they said.

For example, visitors traveling on a flight that is scheduled to arrive in Taiwan at 11:59pm on June 1 can register for the draw from midnight on May 24 until 1 second before midnight on May 30, the Web site says.

In addition to providing their travel and contact information on the Web site, travelers need to indicate whether they want to redeem the NT$5,000 on a payment card or as five NT$1,000 vouchers that can be used to pay for their accommodation in Taiwan, the bureau said.

People who complete their registration would receive a confirmation e-mail containing a QR code that would be used for the draw, it said.

Upon arriving at one of the participating airports — Taiwan Taoyuan International Airport, Taipei International Airport (Songshan airport), Taichung International Airport and Kaohsiung International Airport — the travelers should proceed to a dedicated area in the arrival hall and scan the QR code to enter the draw.

The draw is part of the government’s plan to attract 6 million foreign tourists by the end of this year and 12 million next year, which was the original target set for 2019.

As of Friday, Taiwan had recorded 1.55 million visitors this year, the bureau said.

The nation attracted a record 11.86 million visitors in 2019.

The incentives and subsidies are part of the government’s NT$380 billion post-COVID-19 pandemic economic recovery package approved by lawmakers on March 24.

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Taiwan government is giving away NT$5,000 travel vouchers to tourists

Here's everything you need to know

Planning for a trip to Taiwan? Well, you're in luck as the Taiwan government has just announced that they will be dishing out travel vouchers (much like our consumption voucher scheme , but travel edition) with the aim to boost tourism and attract foreign visitors to the country. Here's what you need to know:

What is it?

Starting May 1, 2023 (12pm), the Taiwan Tourism Bureau will be distributing 500,000 vouchers worth NT$5,000 each (approximately HK$1,280) as travel incentives for tourists visiting Taiwan. The vouchers will be given out through a lucky draw system and will run all the way through to June 30, 2025. The first 250,000 vouchers will be given out in 2023, while the remaining 150,000 vouchers will be distributed in 2024, and 100,000 vouchers in 2025.

Who is eligible?

Independent travellers who do not hold a ROC (Republic of China) passport and are staying in Taiwan for three to 90 days are eligible. However, this does not apply to those travelling in tour groups. In other words, Hong Kong residents holding a Hong Kong passport can participate!

How do I enter the lucky draw?

The rules are simple. Those who are eligible can register online one to seven days prior to their arrival date in Taiwan on a designated government website (5000.taiwan.net.tw). Registration begins on April 28 at 12pm – but remember, the lucky draw only starts from May 1, 12pm onwards.

Participants must fill in the necessary travel information and choose the type of vouchers they would like to receive (electronic tickets or accommodation discount vouchers). A QR code for the lucky draw will be sent to you via email upon successful registration.

On the day of arrival in Taiwan, participants can head to the lucky draw event area located at the arrival halls in one of four Taiwan airports: Taiwan Taoyuan International Airport, Taipei Songshan Airport, Taichung International Airport, and Kaohsiung International Airport.

How do I collect my prize?

Lucky winners may head to the airport's redemption area and provide relevant documents – including their entry stamp, boarding pass, and an electronic copy of their round-trip tickets – to redeem their prize.

How can I use the travel vouchers?

Those who have chosen to claim their prize in the form of electronic tickets may store the money on an EasyCard or iPass and spend them at designated merchants. Each transaction limit is NT$5,000, while the maximum usage per day is NT$3,000.

Meanwhile, winners who have opted for accommodation discounts will receive five vouchers worth NT$1,000 each. The vouchers can only be used once by the winner at hotels with tourist hotel business licenses and commercial hotels or hostels with registered licenses. The vouchers can not be reused or resold.

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Taiwan the Lucky Land

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Period: 12 pm on May 1, 2023 to June 30, 2025 The event times below are based on Taiwan local time (UTC/GMT +08:00)

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• Campaign Rules Section
• Registration, Lucky Draw and Redemption Section
• Travel Prizes Section

Roaming Taiwan, accessible to everyone！

Flexible travel itinerary within 7 days.

Unlimited 3-day pass for Taiwan High-Speed Rail 3-day Unlimited rides for High-speed rail across the north, central, and south Taiwan

Choice of 1 Taiwan MRT pass Freedom without constraints, convenient exploration with the MRT

Choice of 1 Taiwan Tourist Shuttle pass Local culture, in-depth exploration with Taiwan Tourist Shuttle

Taiwan PASS Product Introduction

Unlimited 3-day pass for taiwan high-speed rail.

[For Foreign Tourists Only] With the Taiwan PASS, unlimited rides on Taiwan High-Speed Rail within 3 days.

Taiwan High-Speed Rail Unlimited 3-Day Pass| For Non-Taiw...

Usage Instructions

Taiwan High-Speed Rail Unlimited 3-Day Pass| For Non-Taiwanese

Usage Instructions： 1.After activating the PASS, fill in the ’Passenger Information’ to obtain the ’Electronic Redemption Code.’ 2.Present the ’Electronic Redemption Code’ at the High-Speed Rail official website or station counter for ’Redemption and Reservation.’ 3.Before boarding, present your passport and the Electronic Redemption Code, valid within the expiration date, at any High-Speed Rail station counter to redeem a single-ride ticket. 4.When boarding, proceed to the station manned gate, where station personnel will check the original passport and the round-trip ticket, allowing entry for boarding. *The boarding date cannot be the same as the reservation date on the APP. (For example, if you fill in the information on the APP on 12/10, you can only board starting from 12/11.) *For reservation details, please refer to the explanation in the [ Questions ]below *This ticket is exclusively for use by foreign tourists.

Taiwan MRT - Convenient Travel, Any 1 of Your Choice

You can choose any one type from the four major Taiwan MRT systems.

FunPASS Taipei| Unlimited Transportation | 2-Day Pass

Usage Instructions： 1.After activating the PASS, click on ’FunPASS Taipei | Unlimited Transportation | 2-Day Pass’ to display the QR Code. 2.Present the QR Code at the designated location to exchange for the physical ’FunPASS Taipei.’ 3.Use the physical card to tap on the card reader/gate for boarding. *For designated locations, please refer to the explanation in the[ Questions ]below

Taoyuan Metro｜Round-trip Ticket

Usage Instructions： 1.After activating the PASS, click on ’Taoyuan Airport MRT | Round-trip Ticket’ to display the QR Code. 2.Present the QR Code at the designated location to exchange for the physical ’Taoyuan Metro’ round-trip ticket. 3.Use the physical ticket to tap on the gate for boarding. *For designated locations, please refer to the explanation in the[ Questions ]below

Taichung Metro｜48-Hour Tourist Pass

Usage Instructions： 1.After activating the PASS, click on ’Taichung Metro | 48-Hour Tourist Pass’ to display the QR Code. 2.Present the QR Code at the designated location to exchange for the physical Taichung Metro 48-Hour ticket. 3.Use the ticket to tap on the gate for boarding. *For designated locations, please refer to the explanation in the[ Questions ]below

Kaohsiung Metro & Light Rail | 2-Day Pass

Usage Instructions： 1.After activating the PASS, click on ’Kaohsiung Metro & Light Rail | 2-Day Pass,’ and a digital ride code (QR Code) will be displayed. 2.When taking the metro, simply present the QR Code near the gate’s QR Code sensor area to enter. 3.When boarding the light rail, show the QR Code to the service personnel at the gate entrance for verification to enter. *For designated locations, please refer to the explanation in the[ Questions ]below

Taiwan Tourist Shuttle - In-Depth Exploration, Choose Any 1

You can select any one route from the Taiwan Tourist Shuttle options for a round-trip journey.

Qingjing Line Round-trip Ticket

Usage Instructions： 1.After activating the PASS, click on ’Taiwan Tourist Shuttle | Qingjing Line Round-trip Ticket’ to display the QR Code. 2.If there is a reservation requirement, you can make a reservation through the Taiwan PASS APP (if not reserved, you can queue for on-site boarding). 3.Present the QR Code at the designated location to exchange for the round-trip physical ticket, and use the ticket to board by queuing at the site. *For designated locations of each route, please refer to the explanation in the[ Questions ]below

Sun Moon Lake Line Round-trip Ticket

Usage Instructions： 1.After activating the PASS, click on ’Taiwan Tourist Shuttle | Sun Moon Lake Line Round-trip Ticket’ to display the QR Code. 2.If there is a reservation requirement, you can make a reservation through the Taiwan PASS APP (if not reserved, you can queue for on-site boarding). 3.Present the QR Code at the designated location to exchange for the round-trip physical ticket, and use the ticket to board by queuing at the site. *For designated locations of each route, please refer to the explanation in the[ Questions ]below

Alishan Line Round-trip Ticket

Usage Instructions： 1.After activating the PASS, click on ’Taiwan Tourist Shuttle | Alishan Line Round-trip Ticket’ to display the QR Code. 2.If there is a reservation requirement, you can make a reservation through the Taiwan PASS APP (if not reserved, you can queue for on-site boarding). 3.Present the QR Code at the designated location to exchange for the round-trip physical ticket, and use the ticket to board by queuing at the site. *For designated locations of each route, please refer to the explanation in the[ Questions ]below

Kenting Express Round-trip Ticket

Usage Instructions： 1.After activating the PASS, click on ’Taiwan Tourist Shuttle | Kenting Express Round-trip Ticket’ to display the QR Code. 2.If there is a reservation requirement, you can make a reservation through the Taiwan PASS APP (if not reserved, you can queue for on-site boarding). 3.Present the QR Code at the designated location to exchange for the round-trip physical ticket, and use the ticket to board by queuing at the site. *For designated locations of each route, please refer to the explanation in the[ Questions ]below

Play in Taiwan for 7 Days!

High-quality recommendations, must-visit attractions!

Historical and Cultural Expedition

Combined Transportation Package!

National Palace Museum Taipei 101

Formosan Aboriginal Culture Village Sun Moon Lake, Nantou (Gondola/ Lakeside)

Joyful Play for Kids and Adults

Taoyuan International Airport Xpark Hengshan Calligraphy Art Museum

Little Swiss Garden Qingjing Farm (Skywalk)

Cultural and Artistic Light Travel

National Museum of Natural Science National Taichung Theater

Alishan Forest Recreation Area Southern Branch of National Palace Tsou veoveoana Cultural and Creative Park

Leisurely Stroll Journey

Kaohsiung International Airport (Xiaogang Airport) Love River Gondola Ride Pier-2 Art Center Qijin

National Museum of Marine Biology & Aquarium Kenting Street Eluanbi Lighthouse

How to Use Taiwan PASS

Receive the gift card or purchase at the partner channels.

Download the Taiwan PASS APP.

’Redemption Code’ Expiry Date: December 31, 2024.

Choose the desired products and follow the product instructions for redemption.

Download Taiwan PASS

Frequently Asked Questions

Q1: Where can I buy the Taiwan PASS?

A: The ’exclusive gifts’ issued by the Tourism Administration, MOTC, can be purchased through cooperative channels. Cooperative channels： •KLOOK： https://reurl.cc/VN7a8N •KKDAY： https://reurl.cc/lglLvl •Lion Trevel： https://reurl.cc/13MQe9 •Alishan Easy Go： https://reurl.cc/xLoD7N •Trip.com： https://reurl.cc/yYoy7l

Q2: Can Taiwanese nationals use the Taiwan PASS?

A: The Taiwan PASS includes a 3-day unlimited Taiwan High-Speed Rail pass, is exclusively for use by foreign tourists. Taiwanese nationals are not able to use it.

Q3: Will I receive a physical Taiwan PASS after activation?

A: No, the Taiwan PASS is a digital pass. Please download the Taiwan PASS app and activate it by entering the ’Redemption Code.’ Once activated, you can view the included tickets . Select the ticket you want to use, and a QR code/Redemption Code will be generated.

Q4: How do I use my Taiwan PASS?

A: Please download the Taiwan PASS app from the App Store and activate it by entering the ’Redemption Code.’ Once activated, choose the transportation service you want to use, and a QR code will be generated for redemption.

Q5: Is there an activation period for the redemption code?

A: The activation period for the redemption voucher code is until December 31, 2024. Registration must be completed on the app by this date.

Q6: How long is the Taiwan PASS valid?

A: Once the redemption code is activated, it must be used within 365 days. The Pass is valid for 7days from the date of first use. For example, if the first ticket is redeemed and used on January 1, 2024, all tickets in the Pass will be valid until January 7, 2024, and expire after that date.

Q7: The Taipei, New Taipei, and Keelung 2-Day Pass offers access to which transportation vehicles?

A: The ’Taipei, New Taipei, and Keelung 2-Day Pass’ offers access to Taipei Metro, Taiwan Tourist Shuttle service(including the Beitou Zhuzihu Route, Muzha Pingxi Route, Crown Northern Coast Shuttle Bus, Gold Fulong Shuttle Bus, and the Coastal Keelung Route), and buses run in the three cities, excluding four-digit highway buses. •Taiwan Tourist Shuttle service Real-time Information： http://www.taiwantrip.com.tw/bus/65?x=1&y=1 •Taipei City Bus Real-time Information： https://pda.5284.gov.taipei/MQS/businfo1.jsp •New Taipei City Bus Real-time Information： https://e-bus.ntpc.gov.tw/ •Keelung City Bus Real-time Information： http://ebus.klcba.gov.tw/klebus *For specific details related to boarding (such as schedule changes, bus time, etc.), please refer to the announcements on the official websites.

Q8: Where can I redeem and reserve the Taiwan High-Speed Rail Unlimited 3-Day Pass?

A: The Taiwan High-Speed Rail Unlimited 3-Day Pass can be redeemed and reserved through two methods： 【Method 1】 Use the electronic redemption code in the Taiwan PASS app, access the order management function on the Taiwan High-Speed Rail official website to redeem for the travel date and reserve a seat. 【Method 2】 Use the electronic redemption code in the Taiwan PASS app at any High-Speed Rail station ticket counter to redeem for the travel date and reserve a seat. Station information is available on the High-Speed Rail official website . *Please make advance reservations via the app and complete the reservation by the day before the travel date at the latest to be eligible for travel. (For example, if you want to take the High-Speed Rail on January 2, 2024, please complete the reservation by 23:59 on January 1, 2024.)

Q9: Where are the designated redemption locations for the ’Taipei, New Taipei, and Keelung 2-Day Pass’ ?

A: Please redeem the tickets at the designated locations below： 1. Lion Travel - Taoyuan Airport Terminal 1 Arrival Hall Location: Counter on the 1st floor of Taoyuan Airport Terminal 1 Arrival Hall Phone: 03-2756-169 Business Hours: Monday to Friday 08:00 AM to 05:00 PM 2. Lion Travel - Taoyuan Airport Terminal 2 Arrival Hall Location: Counter near the north meeting point on the 1st floor of Taoyuan Airport Terminal 2 Arrival Hall Phone: 03-2756-168 Business Hours: Monday to Friday 08:00 AM to 05:00 PM 3. Lion Travel - Taipei Main Station Branch Location: Inside Taipei Main Station Ticket Hall, near North Entrance 2 Phone: 02-2314-1880 Business Hours: Monday to Friday 06:00 AM to 07:00 PM, Saturday to Sunday 06:00 AM to 07:00 PM 4. EasyCard Pickup Points-Unite Traveler at Taoyuan International Airport Terminal 1 Arrival Hall Location: Counter near the south meeting point on the 1st floor of Taoyuan Airport Terminal 1 Arrival Hall Phone: 03-399-2378 usiness Hours: Monday to Sunday 04:30 AM to 11:00 PM 5. EasyCard Pickup Points-Unite Traveler at Taoyuan International Airport Terminal 2 Arrival Hall Location: Counter near the north meeting point on the 1st floor of Taoyuan Airport Terminal 2 Arrival Hall Phone: 03-399-2378 Business Hours: Monday to Sunday 04:30 AM to 11:00 PM After receiving the physical ticket card, it can be used for unlimited rides within two consecutive days from the first activation via the station ticket gates or bus ticket machines. Each ride is limited to one person’s use. (Counted by day, not by 24-hour clock.)

Q10: Where are the designated redemption locations for the round-trip tickets for the Taoyuan Metro?

A: Please redeem the tickets at the designated locations below： 1. Taoyuan Airport MRT A12 Airport Terminal 1 Station Information Counter Address: B1, No. 17-1, Hangzhan S. Rd., Dayuan District, Taoyuan City (Information Counter: Lobby Level) Phone: 03-286-8789 Business Hours: Subject to Taoyuan Airport MRT operating hours 2. Taoyuan Airport MRT A13 Airport Terminal 2 Station Information Counter Address: B2, No. 9-1, Hangzhan S. Rd., Dayuan District, Taoyuan City (Information Counter: Lobby Level near Exit 1) Phone: 03-286-8789 Business Hours: Subject to Taoyuan Airport MRT operating hours *Round-trip ticket for the Airport MRT: valid for TWO rides on the Taoyuan Airport MRT.

Q11: Where are the designated redemption locations for the round-trip tickets for the Taichung Metro?

A: Please redeem the tickets at the designated locations below： •Nantou Bus - Taichung High-Speed Rail Station (Location: Service counter at the 1st floor, 5th exit in the High-Speed Rail station area) •Phone: 04-36018665 •Business Hours: 07:30 AM to 06:00 PM(Note: Exchange services are available until 17:30) *After receiving the physical card, it allows unlimited rides within 48 consecutive hours from first automatic activation by the station ticket gate. Each ride is limited to one person’s use.

Q12: Where are the designated redemption locations for the round-trip tickets for the Kaohsiung Metro & Light Rail 2-Day Pass?

A: 1.When taking the metro, open the QR code of this product on your mobile phone. Place the phone screen near the QR code sensing area of the ticket gate, and after successfully sensing, the gate will open for entry or exit. 2.When taking the light rail, currently there is no need to use the ticket reader. If the ticket inspection personnel is on board, please cooperate by presenting the digital ride code (QR Code) screen for inspection. 3.Kaohsiung Metro/Light Rail： https://www.krtc.com.tw/

Q13: Where can I check the metro routes?

A: Please refer to the official websites for the metro routes： •Taipei Metro： https://www.metro.taipei/cp.aspx?n=91974F2B13D997F1 •Taoyuan Metro： https://www.tymetro.com.tw/tymetro-new/tw/_pages/travel-guide/road.html • Taichung Metro： https://www.tmrt.com.tw/metro-life/mapl •Kaohsiung Metro/Light Rail： https://www.krtc.com.tw/Guide/guide_map

Q14: Where are the designated redemption locations for the round-trip tickets for each route of Taiwan Tourist Shuttle service?

A: Please refer to the following for redemption of each route： • Cingjing Route, Sun Moon Lake Route： How to Redeem: Show the QR Code in the app at the counter to redeem paper tickets. Redemption Location: Nantou Bus Counter at Taichung High-Speed Rail Station (Location: Service counter at the 1st floor, 5th exit in the High-Speed Rail station area) Boarding Location: Nantou Bus Station Phone: (04)36018665 Business Hours: 07:30 AM to 06:00 PM(Note: Exchange services are available until 17:30) • Alishan Route： How to Redeem: Show the QR Code in the app at the counter in the ’Tourist Service Center’ to redeem paper tickets. Redemption Location: Tourist Service Center in front of Exit 2 at Chiayi High-Speed Rail Station Boarding Location: Platform 7 at Exit 2 of Chiayi High-Speed Rail Station • Kenting Express Line： How to Redeem: Show the QR Code in the app at the counter to redeem paper tickets. Redemption Location: Counter at Exit 2 of Zuoying High-Speed Rail Station (No. 107, Gaotie Rd., Zuoying District, Kaohsiung City) Boarding Location: Exit 2 of Zuoying High-Speed Rail Station *Once you’ve decided whichi route to take in the four routes, you can use the Taiwan PASS APP to make a reservation for Taiwan Tourist Shuttle services (reservations are avalible within the Taiwan PASS validity period). The round trip for the reservation must be the same route with the redeemed round trip ticket.

Q15: Is it possible to make a reservation before using the transportation?

A: The Taiwan High-Speed Rail Unlimited 3-Day Pass and Taiwan Tourist Shuttle routes both allow advance reservations. •For reservations for the Taiwan High-Speed Rail Unlimited 3-Day Pass, please refer to the answer to Q8 above. •For Taiwan Tourist Shuttle routes, you can use the reservation service on the Taiwan PASS to reserve the route you want.

Q16: Regarding ’Taiwan Tourist Shuttle service | Reservation Service

A: 1.After completing the reservation, you still need to present the ’physical round-trip ticket’ for boarding. 2.The round trip for the reservation must be the same route with the redeemed round trip ticket. (For example, if reserving a schedule for the Alishan Route, you have to use the Alishan Route round-trip ticket for verification and redeem the paper ticket.) 3.After the reservation is complete, it will be shown on the page in the app. Please show the reserved schedule to station staff/driver during ticket collection for verification.

Q17: Can I change the reserved date for using Taiwan Tourist Shuttle service?

A: Yes, but modifications must be made within the specified time frame. You can check the modification period in the Taiwan PASS APP usage instructions.

Q18: Can I give the serial number to someone else if I will not use it?

A: 1. Serial Number that Hasn’t Been Bound： You can directly give the serial number to another person for activation (the Taiwan High-Speed Rail Unlimited 3-Day Pass included. Foreign tourists use only; not applicable for locals). 2.Serial Number that Has Been Bound but Not Reserved, Used, or Redeemed for Any Item： On the app’s homepage, tap ’More,’ go to ’Contact Us,’ and provide the redemption code (12 digits) to request unbinding. 3.Serial Number that Has Been Bound and Already Reserved, Used, or Redeemed for Any Item： It cannot be transferred or provided to someone else.

Q19: What should I do if the serial number does not work or if there are problems during its usage?

A: Please click ’More’ at the bottom right corner of the app, then select ’Contact Us.’ You can input your query in the message and send it to our customer service email. Our staff will assist you in confirming your usage status. Our working hours are Monday to Saturday, 09:00 AM to 12:00 PM and 01:00 PM to 05:00 PM.

Q20: What should I do if I redeem the physical card or paper ticket but accidentally lost it?

A: Unfortunately, lost cards or paper tickets cannot be reissued. Please ensure you keep them safe and secure on your own.

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Taiwan Is Hosting A Travel Voucher Giveaway For Tourists, Here’s How To Join

Taiwan travel voucher giveaway for tourists

Now that the pandemic is slowly waning, tourists can travel and visit places more freely with less restrictions. Luckily, countries this year are more than happy to accommodate them.

To celebrate, Taiwan is hosting a travel voucher giveaway for all tourists to encourage more visitations. It comes with an added bonus of travel money for the lucky winners.

Countries welcome more tourists

While Covid-19 is still around, people are less threatened by it now that it’s properly managed. Countries and at the same time, airlines, share the same sentiment.

Last March of this year, Hong Kong hosted a roundtrip ticket giveaway to celebrate the comeback of tourism in the country. Now, Taiwan is following Hong Kong’s footsteps by hosting their own giveaway.

Taiwan celebrates with a travel voucher giveaway

Coming in with some thrilling news, the Taiwan Tourism Bureau will be giving away 500,000 travel vouchers worth about P9,000 (~USD162.19) each for tourists during the course of three years.

This year will cover 250,000 vouchers, 2024 will follow up with 150,000 vouchers, and 2025 will follow with its last 100,000 vouchers.

Starting on 1st May 2023, Taiwan The Lucky Land campaign will launch the giveaways. Lucky winners will get a chance to win a prepaid E-ticket card or five accommodation vouchers amounting to the specified giveaway value.

The Taiwan government hopes to boost their tourism after the drop caused by the last couple of years’ travel restrictions.

How to join

The giveaway is a lucky draw. For those who want in on the prize, you must first register and log in on the campaign website. This should be done within one to seven days before your arrival in Taiwan. Once registered done, you should  receive a QR code via email.

Upon your arrival in Taiwan, you can head to the event station to scan your QR code. The event station is located in the airport’s arrival hall. You complete your participation in the lucky draw by scanning your QR code at the event station.

You’ll know then and then if you’ve been chosen as one of the lucky winners. If you’re lucky enough to snag a prize, you can go ahead with the redemption procedures and have fun!

Do take note that this giveaway will only be applicable in participating airports. More details here .

Taiwan travel voucher giveaway to boost tourism

As tourism ramps up this year and in the coming year, it’s great to see countries rewarding those who support the return of travel with this kind of  giveaways. Help boost tourism by joining the lucky draw. Who knows, you might just be one of the lucky winners.

For more cultural updates and news in the Philippines, check out The Smart Local Philippines .

Cover image adapted from: Andy Wang via Unsplash

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