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Finding the right tour guide system: We are providing an overview

Are systems only suitable for tours and guides 4 applications for tour guide systems which you have not thought of yet.

Museum tours, factory tours, tour guides and sightseeing tours: those are typical applications for a tour guide system. However, tour guide systems are always useful if a person has to maintain voice contact with one or more people - at least one-way. In other words, tour guide systems are basically suitable for far more scenarios than just museums and sightseeing. We have got four applications with a list of various devices and requirements. They can be included in your planning or be used for advice on planning PA systems.

• Communication between coach and athlete
• Translation at international conferences and lectures
• Support in case of hearing loss
• Wireless audio streaming

The fundamental question is simply which device for which requirement? This is how we are testing tour guide systems

Tour guide systems are suitable for versatile use: 4 applications scenarios

Customers often call us and roughly know for which scenario they need a solution. During the conversation it becomes clear that the customer does not really need a fixed installation or a traditional portable PA system . Instead, they need a tour guide system. Many installers and expert planners are often surprised because they have always underestimated the performance of a good tour guide system .

Many newcomers are surprised that some tour guide systems are capable of bidirectional communication.

It is also possible to use our tour guide systems for wireless communication with each other, instead of hand-held radios . Please find listed below 4 different application scenarios.

1. Tour guide systems for communication between coach and athlete

Trainers for equestrian sports are more frequently using tour guide systems. Trainers and students stay in contact via small wireless systems. This does not only work in equestrian sports but in all kinds of sports where the trainer has to observe and instruct the student from a distance. Another example would be track cycling. A trainer could also instruct an entire team with the transmitter of a tour guide system.

Please note the following:

If you are using a tour guide system in sports, you should be able to attach it to your belt or clothes or store it in your clothes. For this purpose, a lanyard is not practical because athletes move around a lot. You should also make sure that the athlete is able to operate the tour guide system almost blindfolded. Thus, the system should have large switches or potentiometers, i.e. it should be easy to operate, even with gloves on. Also pay attention to the operating range of the tour guide system. What is the maximum distance between athlete and coach?

2. Tour guide systems for translation at international conferences and lectures

At multilingual conferences, a tour guide system can transmit live translations to respective listeners.

The procedure will be as follows: the primary language at the conference will be German. The German speaker transmits his or her presentation in the normal way to the PA speakers in the hall using a microphone at the speaker's desk . International guests will become receivers of a tour guide system, the interpreter a transmitter .

Thus, translations can be done live and in a flexible way. This is because an interpreter can send the translation to any number of recipients via a tour guide system. The user is not linked to permanently installed PA technology and can pass on the transmitter and receiver as required. You can of course also use stationary transmitters as an alternative. The tour guide system attenuates the noise level in the room using headphones.

Please note: think about how many transmitters you need to use in parallel. Four transmitters and, therefore, four translators are often possible in the frequency range 863 MHz-865 MHz which is licence-free. However, it would be the maximum amount. If several speakers are using one tour guide system to transmit their speech during a discussion, a hand-held microphone may be useful. The presenter can pass this on to the next speaker more easily than a clip-on microphone or headset.

3. Support in case of hearing loss

A tour guide system supports people who need a different volume level during the PA application. In case some listeners have loss of hearing, a tour guide system can also help here. This can be in church or at lectures or conferences. You can use regular speakers for the main sound transmission and give a tour guide system to people with a hearing loss. People who need assistance can use the tour guide system to choose their own volume level, independent of the other listeners in the room.

If you need to implement a wireless PA system because the building is listed or cables are not an option, a tour guide system can be a useful alternative.

Please note the following: in case of hearing loss, a tour guide system can assist you in two ways. Firstly, through a louder speech transmission. Secondly, you could connect a portable induction loop to the tour guide system. This can simply be inserted into the jack connection of the tour guide's pocket receiver. The signal of the induction loop is transmitted directly to the T-coil of the hearing aid.

4. Tour guide systems for wireless audio streaming

The additional line input of some of the transmitters of our tour guide systems provides an additional option for application: wireless audio streaming and speech transmission to the PA system. One example is a mixer which is connected to active speakers. If cables have been forgotten or cabling is not possible, you can also use a tour guide system. The transmitter of the tour guide system is connected to the sound source, the receivers to the active speakers .

For this purpose, you should preferably use an analogue tour guide system due to the better sound. For a mono transmission, e.g. background music, one transmitter-receiver path is sufficient. For a stereo transmission, two transmitters and two receivers are required.

The fundamental question is simply which device for which requirement?

Analogue or digital tour guide systems, advantages of digital tour guide systems.

• Digital tour guide systems are tap-proof .
• Half-duplex or full-duplex: recipient can answer the guide and ask questions.

Advantages of analogue tour guide systems

• The sound quality is often better. This can particularly make a difference with audio streaming.

We are testing, documenting, sending the device back, are testing again - the same applies to a tour guide system

By no means do we want to cover certain adjoining sectors and reduce our technology accordingly. We simply cannot and will not do that. Experienced technicians test every tour guide system in detail, just like Frank Kuhl does in the PA section. For this purpose, we have our own workshop.

We take the whole series apart, test the operating range and sound quality. We are testing the devices in real application scenarios and not just under laboratory conditions.

If the device passes these tests, it will be included in our product range, otherwise it will not. In addition to various technical measurement checks, we are also testing the following:

• Is the operating range as specified by the manufacturer?
• How is the noise behaviour?
• How is the sound impression?
• Especially with integrated rechargeable batteries: how long does it take to charge?
• Do accessories meet their requirements?
• Is the running time of the battery sufficient?
• Is the device robust or will it break immediately if it falls down?
• Is the device easy to use or very complicated?
• How robust is the antenna?
• Is the device service-friendly, can it still be repaired? Or is it irreparable if there is a small defect?

If you have questions about tour guide systems, our technical project management will be happy to help you with the selection or planning.

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How to Find the Best Tour Guide System

When it comes to organizing a successful tour or event, a reliable and efficient tour guide system is essential. A tour guide system enhances communication between the guide and the participants, ensuring a seamless and informative experience for everyone involved.

Things to Consider When Choosing a Tour Guide System

With numerous options available in the market, it can be challenging to determine the best tour guide system for your specific needs.

In this article, we will discuss some key factors to consider when selecting a tour guide system to help you make an informed decision.

Audio Quality

One of the most important aspects of a tour guide system is clear and reliable audio transmission. Look for a system that offers high-quality audio, allowing the guide’s voice to be heard clearly by all participants, even in noisy environments. 

Ensure that the system utilizes advanced noise-canceling technology to eliminate background noise interference, ensuring optimal communication.

Range & Coverage

Consider the size and nature of your tours or events when evaluating the range and coverage of a tour guide system. If you plan to conduct tours in large areas or open spaces, opt for a system with a long transmission range. Alternatively, if you anticipate conducting tours in indoor settings or smaller venues, a system with adequate coverage within confined spaces would be suitable.

Ease of Use

A user-friendly tour guide system is crucial, both for the guide and the participants. Look for systems that are easy to set up and operate, with intuitive controls and clear instructions. The system should have features like automatic channel synchronization, quick pairing capabilities, and an easy-to-read display, ensuring hassle-free usage.

Battery Life & Charging Options

Consider the battery life of the tour guide system, as it directly impacts its usability. A long-lasting battery is essential to ensure uninterrupted operation throughout the tour or event.

Additionally, explore the charging options provided by the system. Look for systems that offer convenient charging solutions, such as docking stations or portable chargers , to keep the devices powered up without disruption.

Group Size & Scalability

Determine the maximum number of participants you expect to cater to and ensure that the tour guide system can accommodate your needs. Some systems have a limited number of receivers or are not easily scalable. Opt for a system that allows for easy expansion, allowing you to add more receivers as your group size grows.

Durability & Portability

Consider the durability and portability of the tour guide system , especially if you plan to conduct tours in various locations or outdoor environments. The system should be rugged enough to withstand frequent use and potentially adverse conditions. Look for lightweight and compact devices that are easy to carry and transport, enabling flexibility for your tours.

Additional Features

Explore the additional features offered by different tour guide systems. Some systems may provide features like simultaneous interpretation capabilities, pre-recorded audio options, or the ability to integrate with multimedia devices. Assess these features based on your specific requirements and choose a system that aligns with your tour objectives.

Customization & Flexibility in Tour Guide Systems

When choosing a tour guide system, it’s important to consider the level of customization and flexibility it offers. A one-size-fits-all approach may not meet the specific needs of your tours or events. Look for systems that allow you to tailor the experience to your unique requirements. 

Here are some key aspects to consider:

Language Options

If your tours involve participants from different language backgrounds, having language options is crucial. Look for tour guide systems that offer multiple language channels or have the capability for real-time language interpretation. 

This feature ensures that participants can fully engage with the content and understand the tour information, regardless of their language proficiency.

Content Customization

Consider whether the tour guide system allows you to customize the content according to the specific theme, location, or interests of your tours. Some systems provide the flexibility to upload pre-recorded audio files, allowing you to create personalized narratives and add relevant information or anecdotes. This customization can greatly enhance the engagement and enjoyment of participants during the tour.

Tour Format & Structure

Different tours may require different formats or structures. Some tour guide systems offer flexibility in organizing the tour itinerary, allowing you to easily adapt to different routes, durations, or points of interest. 

Look for systems that provide features like waypoint navigation, tour branching, or the ability to organize tours into sections, ensuring a seamless and well-structured experience.

Interactive Features

Engaging participants through interactive features can make the tour experience more immersive and enjoyable. Consider whether the tour guide system offers interactive elements such as quizzes, surveys, or games. 

Another feature with transceivers, such as the Williams Sound Digi Wave series, is bidirectional communication. This means that the audience can engage in Q and A.

These features can add an element of fun and interactivity, encouraging active participation and knowledge retention among participants.

Real-time Feedback & Analytics

To continuously improve your tours and understand participant preferences, look for tour guide systems that provide real-time feedback and analytics. This feature enables you to gather valuable insights on participant engagement, satisfaction levels, and areas for improvement. 

With access to such data, you can make informed decisions to enhance future tours and deliver an exceptional experience.

Device Compatibility

Consider the compatibility of the tour guide system with various devices. Some systems offer compatibility with smartphones, tablets, or wearable devices, providing participants with the flexibility to use their preferred devices. 

This compatibility allows participants to have a familiar interface and enhances their overall experience during the tour.

Key Takeaways

Selecting the best tour guide system is crucial for ensuring a seamless and enriching experience for both the guide and the participants. By considering factors such as audio quality, range and coverage, ease of use, battery life, scalability, durability, and additional features, you can make an informed decision that meets the unique needs of your tours or events. 

Take the time to research and compare different systems, read user reviews, and seek recommendations from industry professionals to find the perfect tour guide system for your specific requirements.

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Tour Guide Systems

A professional Tour Guide System is a great starting point for presenters that wish to ensure their visitors understand every word. A professional Trip counselor System is ideal for indoor as well as outdoor tours of any venue. Our Trip counselor Solutions cover a broad spectrum of different options for small or larger events.

Tour Guide Systems is a useful tool to improve communication with a group of people during roaming events. We provide different Tour Guide System Solution options and to ensure we provide the right option, please find below the basic technical setup.

Globibo's Tour Guide solutions cover a broad spectrum of different options for small or larger mobile events.

Tour Guide System Headsets / Receiver

Tour Guide System ReceiverThe first key components of a Tour Guide Interpretation System are the Headsets or Receivers used by the participants. The headsets have to be comfortable for the participants as well as provide the right battery life and connectivity reach. With years of experience around the world, we balance Quality and Cost to offer you the best solution for your event. We carry different Tour Guide System headset models in different countries. The receiver itself can be combined with different headsets. Every model has advantages and disadvantages as well as technical configuration. Tour counselor Systems can use a variety of different earphones. The options consider comfort, audio volume, and hygiene, as well as cultural aspects. We offer different technologies as well as headsets (ear hooks, headband, etc) to support your setup the best way possible.

• Battery life
• Headset jacks
• Volume / Channel buttons
• Display size

Tour Guide System Transmitter

The basic Tour Guide or Mobile Interpretation System Infrastructure requires the right transmitters. Transmitters determine the range in which headsets can receive the audio transmission. Furthermore, most transmitters are capable of broadcasting several parallel channels, for example in an environment in which interpreters translate the presentation into different languages.

As Tour Guide Transmitters have to be portable, we also consult you in matters such as weight, broadcast reach, and battery time. Our experienced team of engineers also supports you with technical challenges or potential interferences in specific environments. We carry different Tour counselor Systems in different countries. The corresponding transmitter options have slightly different configurations based on the country and project setup.

• Microphone jacks
• Weight (including the microphone)

Tour Guide System Charging

• Transport Options
• Electricity Connection
• Ventilation

Tour Guide System Microphones

Tour guide microphone systems come with a variety of different microphones to ensure the presenter is understood in the right environment. The right microphones are not just determined by the transmission technology but also by the presentation environment (e.g., a noisy factory or windy weather). Furthermore, microphones may have to be waterproof and provide an independent power supply for a specific number of hours. To learn more about the different types of microphones, please contact us.

• Volume (DVB)
• Jack / Connector
• Wired/wireless
• Re-useable / disposable

Tour Guide System - Technical Information

• Headsets / Receivers
• Microphones
• Charging Cases

Tour Guide System Headsets

• Frequency Range: 470-510 MHz
• Oscillation Mode: PLL Synthesized
• Pre-set Channels: 99 channels
• Switching Bandwidth: 12MHz
• Channel Grid: 250KHz
• RF Output Power: 10mW
• Sensitivity: Approx Approx.-102dBm
• Operating Range : Up to 300 meters / 530 feet (line-of-sight)
• Frequency Response: 50Hz~12KHz
• Display: LCD Display Backlit LCD display
• Power Supply Receiver and Transmitter: rechargeable lithium battery
• Operating Time: Up to 14-20 hours
• Dimensions: 70mmX 55mmX16mm
• Weight Transmitter and Receiver: 65g

Another high-frequency model works with similar infrastructure

• Frequency Range: 800-823 MHz
• Dimensions : 70mmX 55mmX16mm

Lower-cost options are more simplified and basic in layout and functionality

• Frequency Range : 794—806MHz
• Oscillation Mode : PLL Synthesized
• Pre-set Channels : 64
• Switching Bandwidth : 12MHz
• Channel Grid : 250KHz
• RF Output Power : 10mW
• Operating Range : Up to 200 meters (line-of-sight)
• Frequency Response : 50Hz~12KHz
• LCD Display : Backlit LCD display
• Power Supply Receiver(081R) : built-in li-battery
• Transmitter(UHF001T) : AlkalineAAx2
• Operating Time Receiver(081R): Up to 10 hours
• Transmitter(UHF001T): Up to 14 hours
• Dimensions Receiver(081R): 80mmX 55mmX16mm
• Transmitter(UHF001T):110mmX63mmX20mm
• Weight Receiver(081R): 50g
• Transmitter(UHF001T) :98g

Allow us to inform you about the main benefits of hiring a tour guide system through our blog ‘Benefits of Hiring a Tour Guide System’

Tour Guide System Case Studies

Tour Guide System for World City Summit.

26 Nov 2023

Globibo provides tour-based interpretation services to an event management company in singapore.

Globibo successfully facilitated a 2-day immersive event for a leading manufacturing company in Malaysia

10 August 2023

Globibo's resilience in the tour guide system market.

20-June-2023

Globibo provided diverse services for seamless tour-based silent communication..

25 April 2023

Globibo is one of the key players in outdoor tour guide systems case studies.

• Crystal-Clear Audio Transmission
• Multi-Language Support
• Long-Range Connectivity
• User-Friendly Interface
• Rugged and Reliablet
• Join the Global Revolution in Guided Tours

Tour Guide System for World City Summit Case Studies

Tour Guide System for World City Summit

Tour Guide System FAQ

Find out what are the main components of a tour guide system in the blog 'What are the Various Components of a Tour Guide System?’

Tour Guide System Microphone Options

Neckband microphones.

A standard option is the neckband microphone. It allows the hands-free operation and therefore the largest comfort to the speaker. The microphone direction itself is adjustable.

Cabled Hand-held Microphones

Lapel Microphones

Wireless Hand-held Microphones

Tour Guide System Charging Options

Different Tour Guide systems come with different charging cases. The cases are differentiated by charging capacity, charging time, ventilation and transport case.

Tour Guide Systems require fast, save and space efficient charging. To facilitate different event configurations, we provide different charging options for the different Trip Counselor System options.

• Capacity : 60 or 30 slot configuration
• Case : Aluminium Hard-Flight-Case
• Transport : Carry Handle and/or rolling wheels
• Power supply : External power-socket
• Connection : Independent Power switch
• Ventilation : In-built Internal ventilation

Other charging cases may or may not provide (or require) in-built ventilation

• Capacity : 72 slot configuration
• Transport : Carry Handle only
• Connection : No Independent Power switch
• Ventilation : No In-built internal ventilation

We provide a full range of Tour Guide System options. For managed services or dry-hire rental, please check out our Web site or contact us.

Tour Guide System Transmitters

Tour Guide System Charging Infrastructure

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Audio Guide

Our ergonomic, simple and intuitive audio guide system, for a better visitor experience. Durable for many years of use, the Orpheo Mikro LX serves fine arts museums, travelling exhibits, factories, universities and all other cultural and tourist sites around the world.

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Group Guiding System

Intended for group guided live tours, the Orpheo Tour Guide system has been specially designed to be lightweight, robust and easily configured. Wireless, suitable and adaptable to any tour: for company and factory tours, museum and exhibit tours.

Multimedia Guide Run Apps without WiFi

The Orpheo Touch is a multimedia guide designed for both indoor and outdoor cultural sites to enhance your visitors’ experience. This digital companion offers a beautiful image quality, a wireless charging connector and a shock-resistant case. It comes with a tour app generator, MyOrpheo Studio.

Hybrid Guide Multimedia Guide and Tour Guide

The Orpheo Hybe is a hybrid multimedia guide with a radio guide function for live group tours. This versatile device combines two of Orpheo’s key product lines, halfway between an audio guide for self-guided tours and a tour guide for group tours.

Other Orpheo Products

We have developed a real ecosystem around our audio, multimedia and tour guide devices to better guide visitors to cultural and tourist sites. Contactless audio headsets, automatic triggering and video synchronization systems, touch and audio-visual kiosks, Wi-Fi access points, connected distribution boxes, solutions for tourist vehicles… and much more.

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Tour Guide System Showdown: Comparing the features of SmartGuide and VoiceMap

Digital tour guide systems are becoming increasingly popular among visitors. This pushes tourist destinations and attractions to innovate and implement digital guides. But with so many options available, it can be difficult to decide which tour guide system is best suited for your destination's or travel businesses' needs. In this blog post, we'll compare two of the most popular tour guide systems on the market: SmartGuide and VoiceMap.

Introducing the leading tour guide systems on the market

SmartGuide revolutionizes the tourism industry with its digital audio guide platform, transforming any smartphone into a personal tour guide. This innovative solution empowers destination management organizations (DMOs), tourist attractions, tour operators, and travel businesses to effortlessly captivate and enthrall visitors with immersive stories in almost 1000 destinations, and with its diverse array of features.

VoiceMap is another popular tour guide system that provides audio tours in over 300 cities around the world. Its audio tours are narrated by local experts who provide insight into the history and culture of each destination. Additionally, users can access interactive maps and photos of attractions to help them plan their trips more efficiently.

Destinations and tourism businesses seeking a dependable tour guide system can find unique advantages in both SmartGuide and VoiceMap . SmartGuide's all-in-one solution with comprehensive features caters to those desiring a complete package, while VoiceMap's immersive audio tours deliver a unique experience. Both services offer exceptional value for money.

SmartGuide: Empowering personalized digital tours

SmartGuide is a digital audio guide platform with a mobile app that offers self-guided tours and stories with extensive coverage of over 100,000 tourist places worldwide, featuring publicly accessible content, mostly for free.

One of the standout features of SmartGuide is its open self-service AI-powered content management system (CMS), which gives destinations, popular tourist attractions, and tour guides an opportunity to effortlessly publish their own digital guide in as little as an hour. Its level of accessibility allows for tailoring a personalized visitor experience, fostering engagement, and enabling businesses to attract more visitors with content aimed at their particular target audiences. SmartGuide's CMS has a built-in automatic text-to-speech feature (so the written text automatically converts to an audio track in seconds). It's also possible to translate an entire tour to another language with a single click with the integrated DeepL translator. By enabling fast and simple customized content creation for different audiences and nationalities, SmartGuide also serves as a solution for achieving more sustainable tourism in destinations by distributing visitors more evenly and guiding them independently to less crowded areas.

With SmartGuide, content creators can prepare mainstream content for a wide audience as well as specialized thematic tours tailored to niche interests. The platform also offers valuable features such as big data dashboards, GPS heatmaps of visitor behavior, and expert data analysis services, empowering destination management and marketing efforts.

SmartGuide's Impressive Accolades: Recognitions and Awards

SmartGuide has earned widespread recognition, receiving numerous accolades and awards in over 20 international industry competitions. Notably, in 2020, it received the prestigious Accelerator Award from the Singapore Tourism Board among hundreds of global startups, and the European Commission bestowed it with the Seal of Excellence for its exceptional response to the Covid-19 pandemic.

The remarkable achievements continued as SmartGuide garnered the Hero of Tourism 2022 award, as voted by experts and the general public. It also received a special honor from the Minister of Regional Development and the Czech Tourism Director's Award in the Digitalization category. These acknowledgments demonstrate SmartGuide's excellence and impact in the tourism industry.

Recently, SmartGuide secured a remarkable €1 Million grant to develop an Artificial Intelligence system that will provide personalized travel recommendations based on individual interests and support augmented reality experiences. The company's exceptional work has been recommended for funding by the European Commission, and it has been approved as a preferred digital travel services provider within the DigiTour project funding initiative.

Further solidifying its reputation, SmartGuide was invited to present as a best practice tourism innovator at the European Tourism Forum 2022 and European Tourism Day 2023, sharing insights with EU tourism policymakers.

SmartGuide boasts an impressive roster of clients and partners, including Switzerland Tourism, Prague City Tourism, Bratislava Tourism Board, Carlsbad, Singapore National Heritage Board, Harvard Business School, Dubai Tourism, Pilsner Urquell, RegioJet, Thames River Sightseeing, Deutsche Bundesbahn, and many other esteemed organizations. These collaborations highlight SmartGuide's trusted position in the industry and its commitment to delivering exceptional digital travel experiences.

• No additional maintenance costs for destinations and travel businesses that want to operate digital guides.
• SmartGuide currently covers 100,000+ tourist places worldwide.
• 102 Languages available to create guides in (Chinese, French, German, Spanish, English, Hindi, Slovak, Croatian, Italian, Japanese, Portuguese, Russian, Afrikaans, Dutch, and Finnish, to name a few)
• Free CMS with AI-powered text-to-speech and auto-translation for easy localization of content.
• Accurate and detailed insights provided by big data dashboards and GPS heatmaps of visitors' behavior.
• Expert analysis of data to understand visitor demographics, acquisition channels, and popular tours/places.
• Destination marketing services and expert consultations are available.
• Possibility for travel businesses to promote their offerings via POI Advertising ( contact us  to learn more)

• Less localized content is available in languages other than English, which is depending on the preference of content creators (since SmartGuide is an open platform where anyone can create a digital travel guide, the content localization mirrors the preferred languages of whoever creates a tour).
• Fewer integrations, although more are being implemented (currently, SmartGuide supports e.g. the GetYourGuide ticket sales).

Unlocking hidden gems with VoiceMap's audio tour app

VoiceMap is a digital audio guide and a mobile app that offers GPS-guided audio tours in more than 300 destinations worldwide. These tours are created by local storytellers, such as journalists, filmmakers, novelists, podcasters, and tour guides. By utilizing the visitor's device's location, the app automatically plays audio at the precise time, syncing with their movements. Additionally, VoiceMap provides directions, empowering destinations, and travel businesses to allow visitors to fully immerse themselves in the environment instead of focusing on the screen. Similar to SmartGuide, the tours can be enjoyed offline, as you can install the audio and access an offline map.

VoiceMap's tours are designed to be easily discoverable through search optimization and are distributed through a vast network of partners. The app is available for download on both the App Store and Google Play.

This guided tour app offers flexible pricing plans, ranging from $20 to $50 for self-guided tours, with revenue sharing for tour publishers. Presales and aftersales support are provided.

Exclusive celebrity tours, like Sir Ian McKellen's London West End tour, are available only on VoiceMap.

• Offers the convenience of a single account that can be accessed across multiple devices.
• Has a forum where professional tour guides can discuss creating and testing their own tours.
• The CMS is a user-friendly, web-based publishing tool that provides estimated talk times and word counts, eliminating the need for extensive testing and recording.
• Provides alphanumeric vouchers for specific tours, which can be redeemed on their website or mobile apps. These vouchers are unique, allowing for one or multiple uses, and can be redeemed through apps, web browsers, or by entering codes in tour URLs.
• Doesn't incorporate AI-powered text-to-speech or any other AI-driven functionalities.
• Doesn't offer big data dashboards or GPS heatmaps as part of its features.
• Instead of relying on GPS, VoiceMap uses indoor positioning systems (IPS) to determine the user's position and provide accurate directions.
• Some visitors report VoiceMap does not automatically start the tour based on your location; instead, you must be on their designated route and heading in the correct direction. This can be frustrating for users accustomed to seamless location-based triggering.
• Visitors also report that the information provided during the tour is limited, offering minimal insights compared to what could be obtained from Google Maps.
• Another complaint reports encountering multiple instances of the app freezing.
• Not accessible on the Windows Phone Store.

By comprehending the advantages and disadvantages of each platform, destinations and travel businesses can make informed choices regarding the platform that aligns best with their requirements and enhances the visitor experience they aim to deliver.

Celebrating excellence: VoiceMap's accolades and recognition

VoiceMap has garnered extensive media coverage, being prominently featured in prestigious publications like Forbes, The Guardian, and TechCrunch. Furthermore, it achieved the distinction of being a finalist in the Web Summit Pitch 2018 competition. According to the VoiceMap blog, the app has received notable recognition and awards for its exceptional contributions.

Additionally, it boasts an impressive cumulative total of 10,000 ratings across all tours available on the platform. Moreover, the VoiceMap website proudly highlights the involvement of acclaimed producer Claire Schoen, renowned for her expertise in crafting captivating audio narratives for the app.

Features comparison

Both solutions deliver remarkable experiences to enrich the travel journeys of adventurers seeking unforgettable explorations, each offering distinct features that set them apart from the competition. VoiceMap specializes in B2C paid audio tours and stands out with its advanced tour preview and web version features. On the other hand, SmartGuide has gained significant traction in the market, even though it was launched three years later than VoiceMap. It boasts three times more destinations and five times more users. SmartGuide goes beyond individual tours and offers comprehensive destination guides that include information on specific points of interest, destination insights, experiences, services, and more. SmartGuide also offers additional smart functions, such as data analytics, user messaging, API integrations, and personalized recommendations. It supports a wider range of languages and provides a considerable amount of free content and functions. In contrast, VoiceMap has limited free tour options and restrictions on free tour generation and duration.

In summary, while both VoiceMap and SmartGuide provide CMS for publishing audio tours, SmartGuide offers a more extensive range of destinations, advanced features, and greater language support. It also provides a larger amount of free content and functions, making it a comprehensive and versatile choice for those seeking a digital audio guide platform.

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Tour Guide Systems

Cleartone radios, simple is better, a vox tour guide system is a user friendly and reliable wireless audio system, allowing guides, presenters and interpreters to address a group of people without having to shout..

Cleartone radios

Vox Cleartone radios are a great choice for group guiding, facility and campus tours, as well as presentations with or without simultaneous interpreters.

We offer rentals in over 50 countries around the globe. The equipment is shipped directly to your office, facility or hotel and arrives “ready to go”. All you have to do is switch on the radios and start your tour or presentation. A variety of earphones, including single user ear buds, ensures the best experience for your guests. At the end of the rental period just follow the easy instructions for the return and we’ll handle the rest. Seasonal rentals (minimum 4 months) are available.

Do you prefer to purchase a new or used Vox tour guide system? Contact us for a quote.

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Ultimate Guide to Tour Guide Systems: Everything You Need to Know

If you're planning a tour or a trip, having a reliable and efficient tour guide system can make all the difference. Tour guide systems are designed to provide clear and concise audio to groups of people, helping them navigate and understand their surroundings even in noisy environments.

There are several different types of  tour guide systems available , including wireless and wired options, as well as systems with a range of features and capabilities. Some systems are designed for use in specific settings, such as museums or theme parks, while others are more versatile and can be used in a range of environments.

Tour guide systems can be particularly helpful for individuals with hearing or vision impairments or tour members that require language interpretation.

When choosing a tour guide system, it's important to consider factors such as battery life, range, and ease of use. Additionally, you'll want to ensure that the system you choose is compatible with your specific needs and requirements.

Overall, a tour guide system can be an invaluable tool for enhancing your travel experience and gaining a deeper understanding of your surroundings. Whether you're exploring a new city, visiting a museum, or embarking on a guided tour, a tour guide system can help you get the most out of your trip.

What are the different types of tour guide systems?

There are several different types of tour guide systems available, including FM, infrared, and digital systems. FM systems use radio frequencies to transmit audio, while infrared systems use infrared light to transmit signals. Digital systems with transceivers (a receiver and transmitter in one unit) allow the recipient to respond to the guide and ask questions.

What are the advantages of using a tour guide system?

Using a tour guide system can provide numerous advantages, including improved communication, greater flexibility, and enhanced accessibility. Tour guide systems can also be helpful in noisy environments or when multiple tours are taking place in close proximity.

How long does a tour guide system battery last?

The battery life of a tour guide system depends on the type of system and how it is used. Typically, a system can last anywhere from 8 to 20 hours on a single charge.

Can tour guide systems be used for outdoor tours?

Yes, many tour guide systems are designed to be used in outdoor environments. However, it's important to choose a system with a sufficient range and to ensure that the system is durable enough to withstand outdoor conditions.

Are tour guide systems easy to use?

Most tour guide systems are designed to be easy to use, with simple controls and intuitive interfaces. However, it's important to provide training and support for users to ensure that they can use the system effectively and efficiently.

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Breaking Down Simultaneous Interpretation: How it Works and Why it's Important

What is a PA System and which to choose?

Tour Guide Systems bring visitors clear and intelligible communication via radio transmission during factory tours, travel & city tours, multi-language interpretation, audio description and other guided tours in challenging and noisy environments.

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About Tour Guide Systems

A typical tour guide system comprises a wireless microphone and a number of wireless receivers. The Guide or Interpreter talks into the microphone and the delegates or visitors listen to the commentary or simultaneous translation through a headset or headphone. The message will get through to the visitor clearly without the guide having to shout to compete with noisy machinery or interpreter interrupting a meeting whilst they provide a translation.

Our range of tour guide systems offer maximum flexibility with minimum fuss. The tour guide system does away with sore throats for tour guides, confusion and frustration for the group tour party.

The radio group guide systems that we provide can be easily operated without any previous knowledge or experience of the equipment, easy-to-follow instructions are included, and you can call us or contact us online anytime for support. We have an enviable reputation for delivering first-class customer service. Here at Tourguide-SYSTEMS from Apple Sound Ltd, that's what we do - so you can be assured of the very best advice and service.

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Once the receivers and/or headsets are distributed to the group, the Tour Guide or Event Leader simply turns on a radio microphone transmitter and speaks to the audience via a hand held or head worn microphone. The group tour members then adjust their own volume to a level that is comfortable to them.

The lightweight, wireless radio receivers are comfortable to wear, even for long periods - receivers available with battery-life of up to 24 hours.

What are our Tour Guide Systems are Ideal for?

• Guided Tours of museums, public gatherings, sports ground and arenas, historical buildings, art galleries - both indoors and outdoors
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• Silent Conference , presentations at exhibitions and for multiple breakout sessions working in the same space, just select the channel on the receiver; open-plan halls and within temporary structures like a marquee inflatable dome. (Its like a silent disco but without the flashing lights.)

The Tour Guide Microphone

The microphone can be hand held type - convenient to pass to members of the tour group for occasional questions, or a head-worn type which operates through a belt-worn radio transmitter – leaving the guide with their hands free to point out interesting features. Two-way speech tour guide systems are also available for Q&A with your tour group (talkback), or to allow full discussion between all participants (ideal for team training ).

The Tour Party Listeners

The receivers can be either the one-piece Sennheiser ‘stethoset’ style - worn hanging from the ears, or a belt-pack type - using earpieces or tour guide headphones to relay the sound. Belt pack receivers can also be used in conjunction with ‘ear defender’ headphones for very noisy environments and with a ‘neck loop’ for hearing aid users (with T-position). Some of our tour guide systems provide a talkback function for your tour participants to ask questions and there are also systems that provide open two-way speech (full-duplex). All available to hire or to buy.

Self-Guided Tours

An audioguide allows visitors to listen to pre-recorded commentary on a portable handset - the audioguide operates independently - so you guests can select information tracks on a self-guided tour, indoors or out. The devices can also be triggered to automatically play at specific points on the tour. Read more ...

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Tour guide systems

On group tours, our state-of-the-art audio devices provide a more personalised and immersive experience for visitors, allowing group leaders to manage and communicate with their guests more easily.

At Vox, we prioritise providing the highest quality end-user experience because we understand that crystal clear reception, long transmission range, on-time logistics and unbeatable reliability are crucial for the success of our partners’ tours and operations. 

To achieve these successes, we constantly strive to make our equipment, delivery operations, software, and services the best in the world.

Guiding Solutions

Introducing Vox VDR, the cutting-edge group tour system that offers excellent audio quality, 65-hour battery life, and a compact, elegant design, providing tour guides with unmatched convenience and participants with an interference-free reception over a range of up to 300 meters.

Step into the next generation of group tours with VDR MICRO - the ultimate ultra-compact digital guiding system, combining lightweight comfort, crystal-clear audio, and seamless convenience for an unparalleled group tour experience.

Experience crystal-clear audio and effortless group guiding with Cleartone - the ultimate tour companion offering unrivaled quality and seamless connections.

Vox Connect

Welcome to Vox Connect - the state-of-the-art professional smartphone guiding system that revolutionizes group tours with crystal-clear audio, advanced features, and unmatched accessibility, all through guests' own smartphones.

Vox Box is your ultimate portable Wi-Fi solution, empowering seamless smartphone group guiding in areas with limited mobile reception. Stay connected, explore, and experience without interruptions!

Accessories

Discover our range of exceptional accessories carefully selected for our tour guide systems solutions.

International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy

SPIOT 2020: The 2020 International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy pp 187–192 Cite as

Research and Implementation of Intelligent Tourism Guide System Based on Cloud Computing Platform

• Xu Yan 17 &
• Zhao Juan 17  
• Conference paper
• First Online: 05 November 2020

1432 Accesses

1 Citations

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 1283))

The rapid development of tourism industry will be accompanied by a large number of tourism data and information, and the development of tourism information system in different regions is unbalanced, and tourism information is basically not shared, so it is inevitable to adopt cloud computing technology to support the tourism system. This paper collects and analyzes the cases of cloud computing technology used in tourism industry at home and abroad, combined with its advantages and disadvantages, uses the idea of SOA to model services and data, and then puts forward the architecture of tourism cloud services. According to the characteristics of tourism business, the system construction of tourism cloud platform is divided into three parts: Tourism private cloud, tourism exclusive cloud and tourism public cloud. And the tourism private cloud platform for specific planning and design. In view of the rapid growth of tourism data, this paper also proposes a recommendation algorithm based on the information of tourists and scenic spots, which combines the collaborative filtering algorithm based on users and the information recommendation algorithm based on geographical location, so as to push more accurate information to tourists. Finally, due to the increasing number of free travelers, this paper develops an intelligent navigation system based on Android Application on the basis of cloud platform. The system mainly includes three service modules: scenic spot information service, tourists can query the basic information of scenic spots, tour group information, etc.; tour guide service, tourists can query the route, GPS Location, nearby search, weather forecast, etc.; tour strategy service, tourists can query the strategy of scenic spots, upload and release the strategy, and view and download offline maps. Through demand analysis and design, the Intelligent Tourism guidance system based on cloud computing platform is realized, which not only reduces the pressure of processing a large number of data and the state of insufficient information sharing, but also meets the needs of free travelers.

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Yuliang, S., Li, P.: Research on tourism informatization based on cloud computing platform. Inf. Technol. Inf. 12 , 87–89 (2014)

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Feng Ling, L., Ning, L.: Development environment and trend of tourism in the 12th Five Year Plan. Econ. Issues Explor. 9 , 24–28 (2011)

Liu, J., Fan, Y.: Composition, value and development trend of smart tourism. Chongqing Soc. Sci. 16 (10), 121–124 (2011)

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Acknowledgements

A study on the civilization literacy of Chinese outbound tourists from multiple perspectives.

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Yan, X., Juan, Z. (2021). Research and Implementation of Intelligent Tourism Guide System Based on Cloud Computing Platform. In: MacIntyre, J., Zhao, J., Ma, X. (eds) The 2020 International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy. SPIOT 2020. Advances in Intelligent Systems and Computing, vol 1283. Springer, Cham. https://doi.org/10.1007/978-3-030-62746-1_27

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CITAP Webinar: Continuous Improvement Templates and Resources Tour

Virtual presentation offered by FEMA's Continuous Improvement Technical Assistance Program (CITAP) to provide information of how to use the most commonly downloaded continuous improvement templates and guides available on CITAP's Preparedness Toolkit (PrepToolkit) website.

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