trek frame garantie

Trek/Bontrager/Electra/Diamant Limited Warranty

We've Got You Covered We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below. First Things First Contact an authorized retailer or distributor to initiate a warranty claim. Proof of purchase is required. Click here to find a retailer near you. Lifetime Framesets (frame and rigid fork), main frame, and full suspension swing arms for the lifetime of the original owner Bontrager wheels with carbon rims 2 Years Apparel Parts and accessories Rear suspension linkage components, including bearings, rocker link, and accompanying hardware and components Bontrager wheels with alloy rims Paint and decals Subsequent Ownership Subsequent owners (second or later) are entitled to a 3 year warranty from the date of purchase from the retailer on the Trek frame and Trek fork. This does not include items such as wheels, suspension forks, drive train components, etc. Proof of original purchase is required. This Warranty Does Not Cover Normal wear and tear Improper assembly Corrosion Improper maintenance Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Damage or failure due to accident, misuse, abuse, or neglect Labor charges for part replacement or changeover Non-proprietary products (any other original part or component) covered by the original manufacturer’s warranty Cosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels This warranty applies to: • All model year 2020 and newer bicycles • Parts and accessories purchased after August 1, 2019. Any products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty. Click here for details . This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the original date of purchase. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.

Trek Care/Bontrager Limited Warranty 2012-2019

Lifetime Frames for the lifetime of the original owner (see exceptions below)

5 years Swing arms on all full suspension bicycles (except the Session, Scratch, and Slash swing arms)

3 years Session, Scratch, Slash and Ticket aluminum frames and swing arms

2 years Brakes, baskets, computers, fenders, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seatposts, stems, tools, water bottle cages and wheels. Session and Slash carbon frames and swing arms All rear suspension linkage components, including bearings, rocker link, and hardware electric bike motor, controller, and battery pack (2 years or 600 charges, whichever comes first) All original Bontrager forks, parts, and components (except consumables such as tires and tubes)

1 year Apparel, bags, bar tape, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tires and tubes. Paint and decals

THIS WARRANTY DOES NOT COVER: Normal wear and tear Improper assembly Improper follow-up maintenance Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Damage or failure due to accident, misuse, abuse, or neglect Labor charges for part replacement or changeover Bikes used for commercial activities, including those in rental, demo, or security fleets

This warranty applies to 2012-2019 model bicycles and covers only Trek and Bontrager branded products. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

For a 2011 or older model bicycle, please consult your owner’s manual or contact us or an authorized dealer for the applicable warranty.

This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original retail purchaser, and is not transferable. This warranty applies only to Trek bicycles purchased through an authorized dealer or distributor. Trek Bicycle Corporation is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required. A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.

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• This topic has 11 replies, 10 voices, and was last updated 12 years ago by rewski .
• How does the Trek frame warranty work?

Just put a large crack on my 9.9ssl frame 😥

Bang in the middle of the racing season, so not good.

So what happens next?

I’ll take the frame to the dealers tomorrow, (in Sweden not the UK), and they’ll do/should do what?

I suspect the each countries importer is going to have different procedures, so not sure many here will know

I mean, you can’t quite imagine the same timescales/efficiency in – say – Italy and Germany can you? 🙂

From my experience (uk dealers) things happen pretty quick. I broke my old liquid frame, took it to dealer and they contacted trek. Didn’t have a new replacement frame in stock but sent me an ex -press frame until one came. Only took 2 weeks for new frame to come in the end. Great warranty and customer service.

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Only through dealer. In my case they first sent a photo to trek, who then requested to have frame sent to them before authorizing replacement. Took a while for me as no UK stock.

if it were the UK, it works as follows, i have had the misfortune to need to rely on it once.

Go to Shop, helps if you have proof of purchase, the warranty is for the purchaser after all Shop will contact Trek frame gets sent to them. They say yes or no to warranty. They might offer a crash replacement if the damage is user inflicted, i looked into this on my Top Fuel when i dented it but due to the time involved ( this was the year Trek never released a Top Fuel) and the fact i trashed all the components i just bought a new one instead. New frame arrives.

In my case the Lemond frame was no longer made, there was no similar steel frame imported into the UK, so Trek through the shop gave me a choice of 6 colours and then sprayed a frame and fork and shipped it from the states. The fact the original frame was 525 and the new one True Temper Platinum OX, suited me just fine.

Took 8 weeks in all i seem to remember. Which from the day i noticed the crack to having a nice new frame and fork to play with. As yours is more recent and not so unusual i would hope that Trek carries a warranty frame in stock.

Thanks, one of the reasons I bought the frame was the reputation Trek had with their warranty, even for those who race.

I’ll report back tomorrow.

My experience was cracked fork, took it to shop, shop called a week later with a new fork.

The fork was 9 years old…

Excellent customer service.

Frame broke Thursday last week.

I dropped the frame off at the dealers on the Friday with original paper work and photo evidence.

Dealer contacted Trek Europe then Trek USA

Supplied more photo’s

Heard nothing

Out of the blue a new 2011 frame arrived at the dealers yesterday and they are even being reimbursed by Trek to built it for me. http://www.trekbikes.com/us/en/bikes/mountain/cross_country/9_series/elite_9_9_ssl/#

Hopefully I’ll pick it up built next Wednesday.

Fantastic customer service. Very pleased I’ve recommended Trek to three friends who’ve gone on and bought them.

Result, good service that.

Good service…………..

I think someone should have a word,

particularly in Gary Fisher’s ear,

and tell them that it’d be rather better if their bikes didn’t break

I’m going through the same experience with trek, fortunately Evans are sorting it, they needed proof of purchase and photo of the break, trek are replacing with another frame and paying for mechanics costs, it’s taken 3 weeks so far, still no sign of frame from trek, this is the third time the frame as broken.

The topic ‘How does the Trek frame warranty work?’ is closed to new replies.

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Questions for those who have gone thru Trek warranty

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I own a 2011 Trek Remedy 9.9. I purchased the frame from a LBS. Thus, it's a custom build. It suffered a failure in rear triangle recently. I've dropped off the entire bike at the LBS the frame was purchased at. The LBS said if and when I do receive the replacement part from Trek, to continue to have "Life Time Warranty" to original owner, the LBS must remove the parts off the bike, install replacement part on frame, then install my parts on to frame. LBS labor will be about $200. My response was, I purchased this Trek as frame only and have the warranty. Why would warranty be different with the replacement triangle if I built the bike again? I did indicate the LBS will install the replacement triangle. LBS said Trek want to ensure the bike is built correctly. Is this LBS(chain store in SoCal) trying to gouge me? Or is this REALLY Trek's policy?  

So you don't want to pay the $200 to the shop for installing the parts on your frame? Doesn't seem like that big of a rip to get a new carbon rear triangle for $200. For some perspective: they charged me $500 for an aluminum main triangle for a 6 month old frame which they said i crashed (I didn't). I fought with them, called and emailed around and around in circles for more than a month during prime riding season in the NW. In the end I had to give up and pay them for my new frame (which doesn't match the old frame, by the way). My advice, save yourself some time and energy, pay the $200 and get riding again. Edit: Trek offers what is called a "limited lifetime warranty" which, as far as I know, won't cover "crash damage", damage to the rear triangle or damage to carbon parts which is not caused by a manufacturer defect. It sucks to have to pay for it, trust me I know, but I don't think you're getting ripped off.  

I would say it is a bike shop thing. I got a replacement rear triangle and frame from two different shops fixed the bikes myself. I did get that line from a shop when I first took a bike in( Superfly 100 2010) and the swing arm pivot was lose in the frame and they had to send it back to Trek to get repaired. I had to pay shipping and to have the bike put back together after bringing the shop the frame stripped down. It was a problem with manufacturing and design so I was a little upset. I was new to MB so did not know any better and how weird the bike manufactures warranties are.  

The LBS said Trek will sell me the rear angle for $532 under their crash replacement program. Like you I did not crash. I have three other Trek FS rigs I can ride in the mean time. I wonder if Garmin ride data will sway Trek's decision.  

Haven't read through all the trek fine print to know if that's really policy or not, I will say however that it is the LBS's job to make sure the old damaged swing arm or frame is destroyed, so at least at the shop I work at that's part of why most of the time we swap the parts (eg. customer can install his own swing arm but they would have to bring the old one in before we could release it). Also don't want to comment on general warranty vs. non-warranty issues, but let's just say I wouldn't want to have the warranty guys job at trek or any bicycle company for that matter... Also, seems like a lot of people  

Warranty is almost ALWAYS parts only, no labor. That said - the shop does not HAVE to charge labor. It will take time and money for them to install it, so they are trying to recover their losses on that. My shop had never done any warranty work for me, I do it all myself, but I used to work there (18 years ago). I did snap a swingarm on my '08 Fuel, and took it to the shop I bought it at, and I did pay for labor to install the swingarm myself. Trek's Warranty page shows it does not cover for labor as well. Again, the shop does not HAVE to charge for labor, but Trek does not reimburse the shop for labor. I would think however, that they should have to put the frame back together, but nothing else. I do kind of question the "we must do it to show it was back together right", as it is not uncommon to completely disassemble and rebuild frames and swingarms (pivots) and not void a warranty.  

I've had to replace a couple of Trek frames through the years. My local Trek shop in SD has never asked to charge or given me flack to do the swap myself. It has been a couple of years since the last time. I can't say if their policy has changed in the meantime.  

I understand the that Trek will require the LBS to install the new rear triangle. My concern is the LBS is not assembling a bike from just a frame. LBS will install the seatstay, chainstay, rear brake caliper, rear derailleur, and crank. Did Trek start using a different rear 12x142 rear axle? The LBS said Trek doesn't use the RockShox Maxle anymore.  

$175 for me to get parts transferred over. All things considered, I find it quite reasonable.  

I work part time (weekends) at a local bike shop. We offer a 'deluxe' tune up where we basically disassemble the bike, wash the parts in the parts washer, true the wheels if necessary, and reassemble/readjust the bike, at a cost of $85 plus a few bucks for 'shop supplies'. $200 seems like they have you over a barrel and are taking advantage to a some extent. JMHO. Do you have to have that shop do the work? Just get a receipt that a shop did in fact do the work.  

jeffj said: I work part time (weekends) at a local bike shop. We offer a 'deluxe' tune up where we basically disassemble the bike, wash the parts in the parts washer, true the wheels if necessary, and reassemble/readjust the bike, at a cost of $85 plus a few bucks for 'shop supplies'. $200 seems like they have you over a barrel and are taking advantage to a some extent. JMHO. Do you have to have that shop do the work? Just get a receipt that a shop did in fact do the work. Click to expand...

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This "voiding warranty" thing is a bunch of crap. NO WHERE in Trek's warranty does it state a shop MUST DO repairs (Such as shock removal) or your warranty is void. If that was the case, you would not be able to so much as do ANYTHING to your bike without voiding a warranty. I would email Trek's corporate headquarters and let them know about that. I can see "certain" things needing to be done at a shop (due to tools needed, like a swingarm replacement), but I would still argue that as well. You should be able to take a shock or fork into a dealer, show it to them, and it be under warranty. EVEN taking a cracked swingarm in by itself should not VOID a warranty.  

Yes I think it's absolute crap too. I have sent an email to Treks head office in Australia about the warranty issues/ charges and the statements the local Trek dealer has made regarding voiding my warranty. Trek have responded with a email stating that the dealer will be in contact?? None of my questions regarding the voiding of warranty were answered in the email that I received or why I should be paying for part of the repairs. My next step will be lodging a claim with the Australian office of fair trading if they can't sort the issues. While Treks Warranty covers parts and no labour. In Australia (Queensland) regardless of what the manufacturers warranty states all products sold have to meet certain consumer guarantees as outlined by the government office of fair trading. It's beyond a joke and to say I'm frustrated is an understatement. 5 weeks after purchasing the new bike it sits in the shed still missing parts. Consumer guarantees your products must meet | Your rights, crime and the law | Queensland Government  

Yeah based on my exp that sounds like BS. I had an 08 Rig crack the weld where the seat tube meets the top tube. I EXPLICITLY told the LBS I would be doing my own work to swap everything. I even spoke with the trek rep himself to make sure that was ok and he said it was no problem. Just call Trek and give them your serial number and talk to them.  

Yes agreed. I have contacted Trek Australia who replied to the first email but didn't answer any of the questions that I asked about the warranty. I have sent another email asking the same questions about the local bike shop statements and am still waiting for a reply. It seems to take a week to get a response. I'm over it  

This is all garbage and it's your LBS taking you for a ride. Like 95% of them seem to do. I just broke my chainstay and dropped off a totally disassembled frame, even though I purchased the bike whole. I'd rather do the work myself as I enjoy it, and get to spend money on parts instead of labor. My LBS and Trek were both cool with this. Although I did have to get angry and escalate to managers to even get this thing warrantied.  

trhoppe said: This is all garbage and it's your LBS taking you for a ride. Like 95% of them seem to do. I just broke my chainstay and dropped off a totally disassembled frame, even though I purchased the bike whole. I'd rather do the work myself as I enjoy it, and get to spend money on parts instead of labor. My LBS and Trek were both cool with this. Although I did have to get angry and escalate to managers to even get this thing warrantied. Click to expand...

I don't know whether it is a Trek requirement that the authorized dealer rebuild it in order for the life time warranty to apply but you should ask the shop manager and owner (if available) about this point. The contact trek as well if you are still uncertain. you could also go to another trek dealer and ske them, too. next thing is the $200. The shop will charge you labor assembly, that is standard practice. that amount does seem a bit high to me. again, there are lots of authorized Trek dealers and you can ask another shop, just call them and ask service how much to assemble a ___. In this case they will be assembling the bearings and pivot, however everything else is already on the bike right? I guess they have to remount rear brake and rear mech and they will tune the rear mech... anyway, it seem a little high. if you bought this bike new from them I'd expect like $150 tops, but I am cheapo.  

Just a quick update on the outcome of the faulty DRCV shock claim and the local Trek bike shop. Collected the bike from the local bike shop 2 weeks ago and was told that there was nothing wrong with the shock but they rebuilt it anyway. I firmly disputed this statement with the owner as it can't be normal to lose 50 plus psi from the shock in a 30 minute ride and have that much oil leak out. I didn't bother to challenge the owner on their claims of voiding warranty as by this stage it was pointless and he didn't seem interested in listening. I paid my freight fee and vowed never to return to the shop again. I really hope that Trek Australia look at how they (LBS) operate as it's not doing their sales much good. Two weeks on and about 6-8 hours of riding at the local trails at Rowallan Park (Mackay) and the rear shock is now performing faultlessly. No oil leaks what so ever and it now retains air pressure week to week. So much for the LBS claims of nothing wrong with it? A big thanks to Ryan at Trek Australia for your prompt and professional help sorting the problematic local bike shop and their false claims regarding the warranty and the charges. Feels great to finally be back out riding again. Regardless of the issues it's still a great bike.. but a great bike is no good without a good shop to back you up when things go wrong or need upgrading.  

I'm glad to hear your bike is fixed, but it really sucks when you have to deal with a bad bike shop. Happy Riding!!! My Bikes--2014 Trek Fuel 8-29er, 2014 Trek Crossrip Elite, 2015 Trek Farley 6.  

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Each Trek carries a simple promise: We’ll take care of you and do what's right. We build our bikes to last, subjecting them to brutal punishment in the world's toughest test lab. And we back every bike with the best lifetime warranty in the business, all the way back to our very first frames built in 1976.

We've got you covered. Every new Trek bicycle comes with the industry's best warranty and loyalty programme: Trek Care. Absolutely free, once your Trek Bicycle is registered, Trek Bicycle Corporation provides each original retail purchaser of a Trek bicycle an amazing warranty against defects in materials and workmanship. It's our way of standing behind the bikes we make.

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To qualify for Trek Care, you must register your bike. Registration is a quick and easy way to protect yourself and your new bicycle. Keeping a record of your bike can prove invaluable if your bike is ever lost or stolen. It's also the best way to guarantee that we can contact you if we have any technical updates or other important product information that you need to know. And no, your information is never shared.

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Every Bontrager helmet comes with Crash Replacement. If your helmet is impacted within the first year of ownership, Bontrager will replace it at no charge. Send the helmet, postage pre-paid, with a copy of your receipt and a description of the accident. We will send you a new helmet upon receipt of your crashed helmet.

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We want you riding your bike as much and as safely as you can, so we make it easy to replace a damaged carbon frame or part through Trek Carbon Care. Carbon Care is a programme exclusive to Trek owners that offers riders significant discounts on replacements for damaged carbon fibre frames, forks, and parts. Visit your authorised Trek retailer to get started.

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Every set of Bontrager carbon wheels comes with a lifetime warranty against defects. Plus, they're backed by the Carbon Care Wheel Loyalty Program, which offers free replacement or repair to the original owner for wheels that sustain damage within the first two years of ownership (and deeply discounted replacement regardless of the date of purchase).

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Trek Domane frame crack voids warranty: "abnormal riding"

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My Trek Domane showed cracks on the down-tube around the front derailleur after six months of riding with zero crashes. The dealer and his Trek rep both looked at it and agreed that it was a valid warranty claim, with no doubts whatsoever. We sent the frame back to Trek, and Trek denied the claim saying the cracks were due to "abnormal riding". The head of warranty service at Trek told me that I had thrown the chain, evidenced by a small paint mark on the sprocket, and this was possibly what caused the cracks. He said it was not a Trek issue, but due to my "abnormal riding", which he could not define, reiterating that he was not positive that the "chain event" caused the cracks. I asked him to define normal riding, and/or abnormal riding, but got nowhere. Pretty fragile frame, I'd say, as I only weigh 150 lbs. From this experience I presume that Trek's warranty is worthless. A thrown chain five months previous to the cracks showing up "maybe" caused a "total failure" (Trek's words) of the frame, and they would not send my frame back to me. The cost of a new frame is on me. This is my fifteenth Trek bike including kid's and wife's bikes. It's also my last.  

Uh, its your frame and by law they must send it back. I am not buying it.  

Me either. I've not had experience with Trek's warranty, but refusing to send your frame back or compensate you puts them in an indefensible legal position over what must be a small (to them) problem.  

I guess that answers the perenial Trek question. scott s. .  

They cannot "not" send your frame back. You bought it. They just want to keep it to study it and prevent future failures like this, a large recall/class action lawsuit. Ask for the frame back. When you take your car in to be fixed, whether they can fix it or not they don't keep it.  

Good luck. Trek says it is not safe to ride, and will not send it back. My dealer bought a new one for me, expecting to get a refund when the warranty went through. Trek won't refund the dealer's money, so I am expected to pay the dealer. We're both screwed.  

Suspicious that this is the OP's first post. Maybe there is something more here than meets the eye.  

Sorry dude, you are now obligated to fight this BS and carry on... we, the greater RBR community, want that damn frame back in your hands!  

sturmeytrek said: A thrown chain five months previous to the cracks showing up "maybe" caused a "total failure" (Trek's words) of the frame, and they would not send my frame back to me. The cost of a new frame is on me. Click to expand...

post = 1 Not saying trolling....but smells funny...... I had an issue with the infamous BB in the 2008 madones. Trek replaced my frame. I do have some paint cracks in now, but they are surface. There seems to be more to this story. If not (it is as you say), call a higher up in the company and see what the shop can do for you.  

Time to make a formal written request for return, followed by an attorney asking the same.  

It gets worse. They are charging me $700 for the frame, which I understand to be a discounted price. But they wouldn't send my dealer a red and white frame like the original, but a black and silver one. I had to replace the seatpost, seat, cables, stem, tape, and water bottle holders which were now the wrong color.  

sturmeytrek said: It gets worse. They are charging me $700 for the frame, which I understand to be a discounted price Click to expand...

Frankly, if it's not safe, I'm not going to use it anyway. Something about screaming down Mt Diablo at 40 mph on a cracked frame does not a appeal to me.  

Sadly, you've all been trolled. Myself included.  

I'm trying to look at it your way Bill, but the frame cracked for no identifiable reason. Clearly it was fragile in that spot. By the way, the replacement frame has a very different connection mechanism between the downtube and the derailleur, and it's supposed to be an identical frame. It also has a plastic piece on the sprocket to guard against chain-suck, which the first frame did not have. They made these engineering changes for a reason, so there's no doubt that they knew this was a potential problem.  

It sounds like the replacement frame is a newer model year. As far as I know bike manufacturers don't change their frame designs mid-season. This could also help explain why the paint scheme is different (new model year). If Trek is selling the new frame to you at a discounted price as part of their crash replacement program, they're keeping the old frame. That's the way it usually works. I'm guessing you had agreed to this or the LBS made that choice for you without telling you. If, in fact, there is a design issue with the old frame, there should be a lot more people complaining about it and there might be a recall. Do your research.  

My LBS had a Madone 5.2 frame that came out of the shipping box with scuff marks on the side of the head tube. Not scratches. Not cracks. Just scuff marks. So minor that a less observant shop might have missed them. Trek sent a replacement frame.  

There are major holes in this story. I've dealt w/ Trek warranty for years and this is complete crap. The OP is still not telling the whole story.  

Yeah, I am telling it straight amigo. I'm as baffled as anyone, as is my dealer. Maybe I should ask the dealer for his invoices and credit receipt from Trek for the replacement frame before I pay him, which I will do as he should not be penalized for trying to help me out. But I did talk to the Trek head of warranty for a long twenty minutes, and he was anything but cooperative about it, and confirmed the warranty denial in no uncertain terms.  

People often start posting on internet forums when they run into a problem. It shouldn't make them suspect. (I've been biking since the early 1980s, and broke a Bianchi frame somewhere around 1988 BTW -- replaced without any fuss, although it took many months to get a new one). I just registered to get advice about a how to deal with a different thing breaking -- my ankle). I've bought over 10 Trek bikes for me and the family over the last 25 years, primarily because they are built well. I would be rather irate if this happened to me. Who the hell hasn't thrown a chain off the sprocket?  

sturmeytrek said: This is my fifteenth Trek bike including kid's and wife's bikes. It's also my last. Click to expand...

Probably meant seat tube.  

I agree, this poster even though he is new, doesn't sound fishy. I have seen this posted here before about them seizing frames. Lots if times people don't post until they are angry. A troll would have just kept saying that trek stole his frame. This guy isn't. It used to be warranty frames were rare. Now it seems a common problem as these bikes are pushing the weight envelope. Bill  

I would guess that the reason they "seize" the frame has to do with product liability, if the buyer decides to ride it anyway and it falls apart under him on one of those 40 mph descents. Or decides to sell it to an unwitting buyer and the same thing happens. Not saying the OP would, but there are people who'd do that.  

A few month ago a rider on a ride dropped the chain on a climb. The chain hit the right chainstay and cracked that sucker. Frame was total of course. Despite what anyone says about how tough carbon fiber is, how resilient it is, steel is still real when it comes to durability!  

Amen brother! I had my share of cracked carbon in the past. Steel will last....and give a great ride too.  

Yeah, cus steel never cracks... http://forums.roadbikereview.com/bikes-frames-forks/steel-frame-crack-downtube-now-what-219002.html http://forums.roadbikereview.com/bikes-frames-forks/cracked-casati-steel-frame-can-fixed-262925.html Worth fixing minor crack in steel frame? Deep DT crack -Steel frame commuter - I keep breaking my road frames - why? - Bicycles Stack Exchange  

DaveWC said: Yeah, cus steel never cracks... http://forums.roadbikereview.com/bikes-frames-forks/steel-frame-crack-downtube-now-what-219002.html http://forums.roadbikereview.com/bikes-frames-forks/cracked-casati-steel-frame-can-fixed-262925.html Worth fixing minor crack in steel frame? Deep DT crack -Steel frame commuter - I keep breaking my road frames - why? - Bicycles Stack Exchange Click to expand...

Yeah Trek sucks! Life time warranty my arse. They wont even replace my $60 flea market found heavily corroded Trek 2200 with a new shiny Madone. In all seriousness you are doing the right thing, call them out. I would expect nothing short of great customer service from a large bike manufacturer like Trek. I think they owe you a new frame, period.  

You have absolutely no clue what is really going on w/ the OP's situation. You've read only his side of the story which is full of holes and sounds nothing like the Trek warranty process i've used for years. The ONLY people that know the complete story are the OP and Trek warranty. You're spouting off that he should get a new frame, "period" and you have no idea what really going on. People like you give people like me (shop employee) grey hair. Given your (and everyone else on this thread) rather complete lack of knowledge of the situation, you're really not even entitled to an opinion.  

Of course steel is real. It's a meaningless statement though, all bikes are real. Choose your frame and go with it. Seems infantile to say that because you prefer one frame type it's better than others. All bikes crash & all bikes fail. In this case the OP says he's had 15 Treks and now he's had a problem so all Treks suck. It's funny. btw, where did the OP say this frame was carbon?  

actually i'm assuming it's carbon lol most treks I see are carbon around here, they're like all over the place. In fact it's hard to find a new bike around here that is not carbon. So my bad if it ain't carbon. But I've seen carbon chainstay cracked that wouldn't happen on a steel. And it's not infantile to say one frame material is better than another. I stated my opinions why I think one material is better, remember it's my opinion. How is expressing opinion over frame material been seen as infantile? I'll bet you didn't see the pics of my Casati frame which was repaired in that thread you listed.  

All of the carbon bashing just gets tiring. Now even in a thread where the OP hasn't said the frame was carbon, it becomes a carbon bashing thread. Trek bashing too. Oh lordy, and here I am riding a carbon Trek.  

I think you are taking what I wrote and turning it into a defensive debate that is not remotely on my mind.  

Absolutely there are many people who would ride or resale a frame and put the issue onto someone else. And yes steel fails. But not from scratches. Bill  

This is a sad situation for a company that use to pride themselves on making great bikes and standing behind them. I was at an LBS in town today that sells Trek, a customer had the same issue as you, the employee in charge of warranty repairs said he should get a free frame based on the fact that the frame had not been in a crash...like you Trek denied the claim. I didn't hear what caused the cracks so can't say if Trek used the same excuse as they did with yours but it could be a pat answer. This isn't (edit, forgot the ending two letters!) the first time this has happened with Trek, unfortunately due to the fragility of CF, especially those made in China, a lot of manufactures are coming up with excuses not to pay the warranty claims. After buying 15 Treks I doubt seriously if Trek cares if you don't buy another, they made their money off of you, plus their so large what's a few dozen mad customers a year matter to them? When they were a small family run business they cared, not any more. Try a Lynskey titanium bike next time, they ride better than CF, you will never have to worry about cracks or the possibility of the chain creating some sort of damage, or worry about abnormal riding damage.  

froze said: This is a sad situation for a company that use to pride themselves on making great bikes and standing behind them. I was at an LBS in town today that sells Trek, a customer had the same issue as you, the employee in charge of warranty repairs said he should get a free frame based on the fact that the frame had not been in a crash...like you Trek denied the claim. I didn't hear what caused the cracks so can't say if Trek used the same excuse as they did with yours but it could be a pat answer. This isn't (edit, forgot the ending two letters!) the first time this has happened with Trek, unfortunately due to the fragility of CF, especially those made in China , a lot of manufactures are coming up with excuses not to pay the warranty claims. After buying 15 Treks I doubt seriously if Trek cares if you don't buy another, they made their money off of you, plus their so large what's a few dozen mad customers a year matter to them? When they were a small family run business they cared, not any more. Try a Lynskey titanium bike next time, they ride better than CF, you will never have to worry about cracks or the possibility of the chain creating some sort of damage, or worry about abnormal riding damage. Click to expand...

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40 facts about elektrostal.

Written by Lanette Mayes

Modified & Updated: 02 Mar 2024

Reviewed by Jessica Corbett

Elektrostal is a vibrant city located in the Moscow Oblast region of Russia. With a rich history, stunning architecture, and a thriving community, Elektrostal is a city that has much to offer. Whether you are a history buff, nature enthusiast, or simply curious about different cultures, Elektrostal is sure to captivate you.

This article will provide you with 40 fascinating facts about Elektrostal, giving you a better understanding of why this city is worth exploring. From its origins as an industrial hub to its modern-day charm, we will delve into the various aspects that make Elektrostal a unique and must-visit destination.

So, join us as we uncover the hidden treasures of Elektrostal and discover what makes this city a true gem in the heart of Russia.

Key Takeaways:

• Elektrostal, known as the “Motor City of Russia,” is a vibrant and growing city with a rich industrial history, offering diverse cultural experiences and a strong commitment to environmental sustainability.
• With its convenient location near Moscow, Elektrostal provides a picturesque landscape, vibrant nightlife, and a range of recreational activities, making it an ideal destination for residents and visitors alike.

Known as the “Motor City of Russia.”

Elektrostal, a city located in the Moscow Oblast region of Russia, earned the nickname “Motor City” due to its significant involvement in the automotive industry.

Home to the Elektrostal Metallurgical Plant.

Elektrostal is renowned for its metallurgical plant, which has been producing high-quality steel and alloys since its establishment in 1916.

Boasts a rich industrial heritage.

Elektrostal has a long history of industrial development, contributing to the growth and progress of the region.

Founded in 1916.

The city of Elektrostal was founded in 1916 as a result of the construction of the Elektrostal Metallurgical Plant.

Located approximately 50 kilometers east of Moscow.

Elektrostal is situated in close proximity to the Russian capital, making it easily accessible for both residents and visitors.

Known for its vibrant cultural scene.

Elektrostal is home to several cultural institutions, including museums, theaters, and art galleries that showcase the city’s rich artistic heritage.

A popular destination for nature lovers.

Surrounded by picturesque landscapes and forests, Elektrostal offers ample opportunities for outdoor activities such as hiking, camping, and birdwatching.

Hosts the annual Elektrostal City Day celebrations.

Every year, Elektrostal organizes festive events and activities to celebrate its founding, bringing together residents and visitors in a spirit of unity and joy.

Has a population of approximately 160,000 people.

Elektrostal is home to a diverse and vibrant community of around 160,000 residents, contributing to its dynamic atmosphere.

Boasts excellent education facilities.

The city is known for its well-established educational institutions, providing quality education to students of all ages.

A center for scientific research and innovation.

Elektrostal serves as an important hub for scientific research, particularly in the fields of metallurgy, materials science, and engineering.

Surrounded by picturesque lakes.

The city is blessed with numerous beautiful lakes, offering scenic views and recreational opportunities for locals and visitors alike.

Well-connected transportation system.

Elektrostal benefits from an efficient transportation network, including highways, railways, and public transportation options, ensuring convenient travel within and beyond the city.

Famous for its traditional Russian cuisine.

Food enthusiasts can indulge in authentic Russian dishes at numerous restaurants and cafes scattered throughout Elektrostal.

Home to notable architectural landmarks.

Elektrostal boasts impressive architecture, including the Church of the Transfiguration of the Lord and the Elektrostal Palace of Culture.

Offers a wide range of recreational facilities.

Residents and visitors can enjoy various recreational activities, such as sports complexes, swimming pools, and fitness centers, enhancing the overall quality of life.

Provides a high standard of healthcare.

Elektrostal is equipped with modern medical facilities, ensuring residents have access to quality healthcare services.

Home to the Elektrostal History Museum.

The Elektrostal History Museum showcases the city’s fascinating past through exhibitions and displays.

A hub for sports enthusiasts.

Elektrostal is passionate about sports, with numerous stadiums, arenas, and sports clubs offering opportunities for athletes and spectators.

Celebrates diverse cultural festivals.

Throughout the year, Elektrostal hosts a variety of cultural festivals, celebrating different ethnicities, traditions, and art forms.

Electric power played a significant role in its early development.

Elektrostal owes its name and initial growth to the establishment of electric power stations and the utilization of electricity in the industrial sector.

Boasts a thriving economy.

The city’s strong industrial base, coupled with its strategic location near Moscow, has contributed to Elektrostal’s prosperous economic status.

Houses the Elektrostal Drama Theater.

The Elektrostal Drama Theater is a cultural centerpiece, attracting theater enthusiasts from far and wide.

Popular destination for winter sports.

Elektrostal’s proximity to ski resorts and winter sport facilities makes it a favorite destination for skiing, snowboarding, and other winter activities.

Promotes environmental sustainability.

Elektrostal prioritizes environmental protection and sustainability, implementing initiatives to reduce pollution and preserve natural resources.

Home to renowned educational institutions.

Elektrostal is known for its prestigious schools and universities, offering a wide range of academic programs to students.

Committed to cultural preservation.

The city values its cultural heritage and takes active steps to preserve and promote traditional customs, crafts, and arts.

Hosts an annual International Film Festival.

The Elektrostal International Film Festival attracts filmmakers and cinema enthusiasts from around the world, showcasing a diverse range of films.

Encourages entrepreneurship and innovation.

Elektrostal supports aspiring entrepreneurs and fosters a culture of innovation, providing opportunities for startups and business development.

Offers a range of housing options.

Elektrostal provides diverse housing options, including apartments, houses, and residential complexes, catering to different lifestyles and budgets.

Home to notable sports teams.

Elektrostal is proud of its sports legacy, with several successful sports teams competing at regional and national levels.

Boasts a vibrant nightlife scene.

Residents and visitors can enjoy a lively nightlife in Elektrostal, with numerous bars, clubs, and entertainment venues.

Promotes cultural exchange and international relations.

Elektrostal actively engages in international partnerships, cultural exchanges, and diplomatic collaborations to foster global connections.

Surrounded by beautiful nature reserves.

Nearby nature reserves, such as the Barybino Forest and Luchinskoye Lake, offer opportunities for nature enthusiasts to explore and appreciate the region’s biodiversity.

Commemorates historical events.

The city pays tribute to significant historical events through memorials, monuments, and exhibitions, ensuring the preservation of collective memory.

Promotes sports and youth development.

Elektrostal invests in sports infrastructure and programs to encourage youth participation, health, and physical fitness.

Hosts annual cultural and artistic festivals.

Throughout the year, Elektrostal celebrates its cultural diversity through festivals dedicated to music, dance, art, and theater.

Provides a picturesque landscape for photography enthusiasts.

The city’s scenic beauty, architectural landmarks, and natural surroundings make it a paradise for photographers.

Connects to Moscow via a direct train line.

The convenient train connection between Elektrostal and Moscow makes commuting between the two cities effortless.

A city with a bright future.

Elektrostal continues to grow and develop, aiming to become a model city in terms of infrastructure, sustainability, and quality of life for its residents.

In conclusion, Elektrostal is a fascinating city with a rich history and a vibrant present. From its origins as a center of steel production to its modern-day status as a hub for education and industry, Elektrostal has plenty to offer both residents and visitors. With its beautiful parks, cultural attractions, and proximity to Moscow, there is no shortage of things to see and do in this dynamic city. Whether you’re interested in exploring its historical landmarks, enjoying outdoor activities, or immersing yourself in the local culture, Elektrostal has something for everyone. So, next time you find yourself in the Moscow region, don’t miss the opportunity to discover the hidden gems of Elektrostal.

Q: What is the population of Elektrostal?

A: As of the latest data, the population of Elektrostal is approximately XXXX.

Q: How far is Elektrostal from Moscow?

A: Elektrostal is located approximately XX kilometers away from Moscow.

Q: Are there any famous landmarks in Elektrostal?

A: Yes, Elektrostal is home to several notable landmarks, including XXXX and XXXX.

Q: What industries are prominent in Elektrostal?

A: Elektrostal is known for its steel production industry and is also a center for engineering and manufacturing.

Q: Are there any universities or educational institutions in Elektrostal?

A: Yes, Elektrostal is home to XXXX University and several other educational institutions.

Q: What are some popular outdoor activities in Elektrostal?

A: Elektrostal offers several outdoor activities, such as hiking, cycling, and picnicking in its beautiful parks.

Q: Is Elektrostal well-connected in terms of transportation?

A: Yes, Elektrostal has good transportation links, including trains and buses, making it easily accessible from nearby cities.

Q: Are there any annual events or festivals in Elektrostal?

A: Yes, Elektrostal hosts various events and festivals throughout the year, including XXXX and XXXX.

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