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Cruise Ship IT, Information Technology And Internet Manager Jobs

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Internet Cafe's and computer centers are becoming increasingly more popular onboard cruise ships worldwide. The way in which they operate varies according to the cruise line or concessionaire running the facilities. The computer labs are overseen by a computer officer or Internet cafe manager and in some cases have as many as 5 lecturers helping out. Internet service onboard a cruise ship is transmitted via satellite, resulting in a much higher cost involved in collecting regular e-mail. The computer centers do however offer a lot more than just Internet services. Basic computer skills are taught, classes are given and equipment is freely used by passengers. A thorough knowledge of computers, computer & Internet services and major software applications is required.

Shipboard Systems Manager (responsible for the day to day operations of AS/400/Windows NT/POS platforms while living onboard a passenger cruise ship). The position requires a motivated self-starter with 1-2 years AS/400 and Win/NT experience. POS knowledge a plus. The position requires living onboard a passenger cruise ship for four consecutive months, fluent English Language skills required. Salary range: $6000-6800 U.S. per month, depending on the cruise line.

Computer Systems Hardware Technician - installs, maintains, troubleshoots and upgrades computer hardware, software, personal computer networks, peripheral equipment and electronic mail systems; assesses user training needs and trains users in effective use of applications. Qualifications: Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field and two years of general computer installation, maintenance and repair experience. Fluent English Language skills required. Salary range: $5000-5700 U.S. per month, depending on the cruise line.

Internet Manager. Position requires basic computer knowledge, proficiency in Microsoft office, sales and managerial experience and excellent customer service skills. Must be creative, self motivated, multi-task oriented and possess excellent written and oral communication and presentation skills. Energetic and outgoing personality is a plus. Internet Savvy a must. Fluent English Language skills required. Salary range: $2100-2400 U.S. per month, depending on the cruise line.

Cruise Ship Job Positions – IT Jobs

Computer officer.

Other Job Titles:  Computer Officer (Princess Cruises), Systems Officer (Royal Caribbean), Information Systems Manager (Carnival Cruise Lines), Systems Manager (NCL, Oceania Cruises, Regent Seven Seas Cruises), Data Systems Manager (Celebrity Cruises)

Job Description:  Responsible for maintenance and repair of onboard computer networks, systems, and hardware; Works closely with all other shipboard departments; Provides 24 hour computer support to onboard users.

Experience and Skills Required:  Experience in specific shipboard network systems (may vary between cruise lines); Experience in systems such as POS (point of sale), guest security systems, electronic door lock systems, and PC networks; Knowledge of common software such as Microsoft Office, Lotus Notes, Cruise Fidelio, AMOS are an asset; Post secondary education in Computer Science is required. Shipboard experience is preferred.

Typical Rank:  2-striped Officer

Average Salary:  $2,500 to $4,000 per month

Assistant Computer Officer

Other Job Titles:  Assistant Computer Officer (Princess Cruises), Assistant Systems Officer (Royal Caribbean), Assistant Info Systems Manager (Carnival Cruise Lines), Assistant Systems Manager (NCL, Oceania Cruises, Regent Seven Seas Cruises), Assistant Data Systems Manager (Celebrity Cruises)

Job Description:  Depending on the size of a ship will determine the need for an assistant computer officer; Assists the Computer Officer as directed.

Experience and Skills Required:  Experience in specific shipboard network systems (may vary between cruise lines); Types of systems include POS (point of sale), guest security systems, electronic door lock systems, and PC networks; Knowledge of common software such as Microsoft Office, Lotus Notes, Cruise Fidelio, AMOS are an asset; Post secondary education in Computer Science is required.

Typical Rank:  1-striped officer

Average Salary:  $2,000 to $3,000 per month

iLounge Macologist

Other Job Titles:  The iLounge Macologist is a cruise job specific to Celebrity Cruises and select Royal Caribbean ships that have an iLounge.

Job Description:  Maximizes revenue on the Apple products sold onboard; Manages the onboard internet cafe; Offers computer instructor on Apple/Mac products.

Experience and Skills Required:  Applicants must have a minimum of three years experience working in an Apple/Mac environment. Candidates should also have guest service experience.

Average Salary:  $1,500 to $2,500 per month

Internet Manager

Other Job Titles:  Online Manager (Celebrity Cruises)

Job Description:  Oversees the operation of the shipboard Internet Cafe for guests. Provides support for internet cafe users; Trouble shoots hardware or internet problems in the internet cafe; Assists guests with questions in the internet cafe;

Experience and Skills Required:  Candidate must have experience working with computers, internet access, and popular software applications; Minimum of one year experience working in a computer help desk environment preferred; Accounting and point of sale experience is an asset. Post secondary education in Information Technology is also preferred.

Average Salary:  $1,500 to $2,500

Computer Instructor

Other Job Titles:  Techspert (HAL)

Job Description:  Teaches engaging computer training classes to guests.

Experience and Skills Required:  Teaching experience preferred; Excellent public speaking skills are required; Proficient in using PowerPoint as a teaching tool.

Average Salary:  $0 to $2,000 per month. With some cruise lines the Computer Instructor is hired as a Guest Lecturer and may not be a paid position. Other contracts may pay the instructor based on how many guests attend their workshops. In the case of HAL’s Techspert, that position is actually part of the Entertainment Department and is a paid cruise job.

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Set sail on a new career with Carnival, and help us bring the FUN to life aboard one of our fantastic vessels! We’re looking for dedicated individuals to join us as Assistant IT Officers!

The Assistant IT Officer provides technical support for shipboard users in cooperation with the lead IT Officer on their vessel. This individual works closely with the ship’s lead IT Officer as a technician and assistant manager, interacting with crew, staff and officers from all departments onboard the ship. 

This position provides on site IT support for all aspects of the ship environment: server and network infrastructure, end user computing devices, IT security, application deployments and upgrades, and advanced troubleshooting. Standard tasks involve interacting with Active Directory, SCCM, EPO, MDM enrolment and support, CCTV setup and maintenance, Wifi and VoIP troubleshooting and IT documentation. They will also interact with shoreside support teams through Incident, Change and Service Request tickets using email, chat and phone support.

Job Function:

·      Experience with networked device management using Cisco routers, switches, and wireless access points.

·      Troubleshooting in Windows operating systems and Microsoft Office software

·      Maintenance and administration of network equipment, PCs, POS Terminals and other end user computer equipment

·       Knowledge of IT industry standards for security and anti-virus best practices

·      Understanding of satellite communications technology, VSAT, Stabilized antennas. Ability to troubleshoot with assistance issues on large 2.4 M stabilized antennas and their associated equipment.

·      Assist with project roll-outs and conduct quality control checks of new technology or enhancements to existing systems to ensure desired operability

·      Maintain the inventory for IT equipment

·      Assist the Lead IT Officer with shipboard tasks as requested

·      Maintain a positive working relationship with shipboard officers and crew

·       Support compliance with fleet standards

·      Continuously improve the onboard IT team’s technical and customer service skills

·       Follow all environmental and ECP policies and procedures.

Job Requirements:

·       Experience with direct customer IT support (2 years min)

Proficiency with Cisco, Microsoft, and Linux

·      An understanding of current VSAT technology, stabilized antenna systems

·      Ability to work on a team and follow instructions

·      Excellent communication skills, written and verbal

·       Excellent command of the English language, both verbal and written.

·       Ability to work calmly and efficiently under pressure and achieve targets

·       Ability to take initiative

·       Strong execution skills, ability to prioritize and take a structured approach

·       Resourceful and adaptable/able to respond effectively and quickly to changing situations

·       Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

·       Must be able to lift and carry up to 20 pounds of equipment for short periods

·       6 to 8 months contract along with 6 to 8 weeks’ vacation and working 7 days a week. 8-12 hours per day.

Undergo assigned trainings to develop skills & knowledge for the future positions.

Report any equipment malfunction, difficulties & concerns to the supervisor on duty.

Follow additional duties, other than listed in the job description, assigned by management due to the operational needs/shortages/changes.

Ensure beverage stations are full at all times and cleaned daily.

Engage in light conversations with guests always greet them with a smile.

Assistant IT Officer

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Information Technology Jobs on Cruise Ships

• 19 March 2019

Back to Job Descriptions Back to Service and Hospitality Jobs

Modern cruise ships extensively use Information Technology for smoother and safer operation. A team of skilled professionals is required for administering and operating the computer technology.

Computer Systems Manager

The computer system manager's duties include planning and supervising installation and upgrading hardware, software and computer networks. Also responsible for keeping the Internet and Intranet sites up-to-date.

Previous IT experience is always required. Salaries range from $6000 to $6500 per month.

Information Technology Cruise Ship Jobs

The following review is about Information Technology IT Computer Jobs onboard cruise ships. Information Technology cruise ship jobs are among the most desired onboard employment options – get to know why.

What about applying for Information Technology Cruise Ship Job?  Nowadays at sea everything is a click away! Satellite technologies are the thing that helps crew and passengers get everyday current news and sport scores, access email and stay connected to the whole world.

This new trend is the reason why more and more cruise companies hire people to work as computer specialists on-board cruise ships.

Information Technology Cruise Ship computer jobs are vital for operating and maintaining the networks, computer systems and other electronic equipment owned by the world’s cruise ship companies. The IT departments staff are responsible for installing, maintaining and repairing computer software and electronic hardware.

Different elements of cruise ship’s hotel department today are run by computer systems. This fact is critical for keeping cruise ship’s systems run smoothly. Otherwise safety and comfort of crew and passengers could be at risk.

People doing IT computer jobs who wish to work onboard cruise ships must be versed thoroughly in everything that is connected with computers – the Internet, networks, maintenance, components, computer training.

Information Technology IT Computer Cruise Ship Jobs & Internet Access

Nowadays people insist to have Internet access wherever and whenever they want it. This is the reason why if you apply for IT department cruise ship job, you should know everything about running a computer center. The demand is great and more and more cruise ships have already installed the equipment necessary to meet the passengers’ requirements which can include in-cabin facilities.

On cruise ships the Internet is provided through satellites and Information Technology computer specialists who are experienced with satellites happen to be very useful to cruise ship companies Another thing is that IT department staff will have to be able to teach passengers computer skills and will also have to help with use of computers and the Internet.

Primary Information Technology Computer Jobs on-board cruise ships

This Information Technology offshore cruise ship job requires a minimum of two years work experience in computer systems.

Fluent English is also required. Working and living onboard ship for a few months at a time is part of the job.

Salaries are between $6000-$7000 per month, depending on cruise company.

• Computer Systems Hardware Technician – Responsibilities of this Information Technology Cruise Ship Job include installing, troubleshooting, maintaining, upgrading ship’s computer software and hardware.

If you decide to apply for this job, you have to understand all computer networks aspects and related software; peripheral equipment and ship’s electronic mail systems.

The duties of this position include training other staff, at least two years computer science experience in information technology or related area required.

Another requirement is at least two years working experience in repair and maintenance of computer systems. Fluent English is a benefit.

Monthly salaries start at $5000 per month, depending on cruise company.

• Internet Manager – This one is the person who, as being hired for this job needs to have computer knowledge above average and very good understanding of office programs and Microsoft operating systems.

He or she will probably need managerial experience as well. Customer service skills are essential as well.

Extremely important to this job are: Oral and written excellent English communications skills, ability to multi-task. You will also have to be energetic starter and get along well with other people.

Salaries are between $2100-$2500 per month- depending on cruise ship company.

Information Technology IT computer cruise ship jobs are vital to smooth running of all areas on-board the cruise ship. Without the computer specialists land-based operations, communications between people on-board- staff and passengers, and their friends, family, would be non-existent or difficult. All the other cruise ship operations could be in danger.

If you are an experienced IT computer specialist and want to work on cruise ship, this is the time for applying for jobs in Information Technology departments on cruise ships that sail the oceans of the world. Do the job you love and by the way get paid to see the whole world!

Job Descripitions

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Cruise Career Opportunities at Sea

Set sail on an exciting career course.

Explore our onboard cruise departments below to match your skills and interests to the perfect career! The majority of our career opportunities are entry level but offer excellent incentives and opportunities for career growth.

Cruise Staff Department

Our Cruise Staff make a dramatic impact on each guest’s cruise experience by conducting a variety of onboard activities for them to enjoy. Activities range from trivia games and contests to themed parties and dance lessons. This team is also responsible for hosting an array of special events onboard, including guest performers, group exercise classes, and even the occasional conga line.

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Junior Assistant Cruise Director

The Junior Assistant Cruise Director is an entry-level position on the Cruise Staff team. This team provides fun and exciting activities for guests, like trivia games, Zumba® classes, ice sculpture demonstrations, dance lessons, and arts and crafts. In this role your goal is to help the Cruise Staff provide a premium entertainment package and make our guests’ vacations memorable. You contribute to these memories by actively participating in all events with enthusiasm and dedication.

Requirements Applicants must have a minimum of two years’ experience in the entertainment and hospitality field, including direct experience hosting activities for large groups. Confident/strong microphone experience is required. Entertainment talents such as dancing, singing, stage performance, hosting sports events, and arts and crafts are a plus, but candidates must be willing to participate in any/all such activities onboard as part of a team environment.

Assistant Cruise Director

In addition to the regular Cruise Staff responsibilities, the Assistant Cruise Director-DJ provides entertaining, engaging, and memorable DJ and emcee services throughout various shipboard venues.

Requirements Applicants must have a minimum of two years' DJ experience at corporate parties, weddings, or similar events; experience hosting karaoke; and a thorough knowledge of a variety of musical genres from 50s classics to today’s popular music. Applicants must include a Web link to their demo reel for consideration.

Deck & Technical

The Deck department is overseen by the Staff Captain and is responsible for navigating the ship as well as managing all safety-related matters, including environment and public health. This team works closely with the Technical department to ensure that all equipment is well maintained and meets international laws and regulations. The Technical department includes a variety of positions that range from entry-level roles, such as Deck Clerk, Trainees, and Cadets; to highly qualified seafarer roles, such as Environmental Officer, Security officers, and navigating officers all the way through to the ship’s Captain.

The Technical department is responsible for the efficient and cost-effective operation and maintenance of all onboard machinery and equipment, covering a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems. The Technical department’s mission is to provide a safe, secure, and environmentally sound operation at all times. It is a dynamic department with a wide variety of roles and career opportunities.

Deck Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for safe navigation of the ship, maintaining a 24-hour watch by working a four-hours-on/eight-hours-off rotation. Every ship employs three Senior Watchkeepers in the ranks of 1st Officer, Senior 2nd Officer, and 2nd Officer to cover the three watches. Each watch is supported by a Junior Watchkeeper in the rank of 3rd Officer.

Requirements Applicants must hold an unlimited Chief Mates Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Environmental Officer

The Environmental Officer is responsible for ensuring the highest possible levels of compliance by shipboard staff with all established environmental standards, in line with the company’s core values.

Requirements Applicants must be a licensed Deck or Engineer officer holding a minimum of either a 2nd Deck Officer or 2nd Engineer Certificate of Competence, or at least five years' experience with environmental management systems.

Security Officer

Security Officers are responsible for leading a team of security personnel in monitoring guest and crew activities, investigating security matters that arise, and promptly reporting and correcting security issues in order to maintain a safe and secure shipboard environment in line with the company’s core values.

Requirements Applicants must have a minimum of five years’ experience as a law enforcement officer or service in a maritime military/LE organization. Criminal Investigation experience is preferred as well as knowledge of ISPS code and experience with security surveillance and screening equipment.

Technical Department Senior Watchkeeping Officers

Senior Watchkeepers are responsible for maintaining a 24-hour watch in the ship’s Engine Room, by working a four-hours-on/eight-hours-off rotation. Depending on vessel size, each ship employs either three or four Senior Watchkeepers in the ranks of 1st Engineer and 2nd Engineer.

Requirements Applicants must hold an unlimited 2nd Engineer Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

Hotel Services Engineer

The Hotel Services Engineer leads an onboard Hotel maintenance team in achieving the highest standards appearance for guests and crew area, prompting defect correction in a cost-efficient manner while in line with our company strategy and core values.

The Hotel Services Engineer is responsible for all aspects of Hotel maintenance utilizing the services of the tradesmen within his/her sub-department, as well as the electrical and ventilation departments. This position works closely with the Staff Electro-Technical Officer and the Ventilation Officer when required.

Requirements Applicants must have Technical qualification at OND or HND level or equivalent; a minimum of two years' experience in hotel or hospitality industry maintenance; the ability to read and understand technical drawings and manuals; and excellent technical knowledge to be able to manage, supervise, and guide officers and tradesmen of varying levels of expertise.

Second Plumbers

Second Plumbers are responsible for assisting in the maintenance and repair of the onboard water, sanitary, and heating systems in a cost-efficient manner that is in compliance with company safety standards.

Requirements Applicants must have experience with small repair, evacuation pumps, and welding. Prior experience in a hotel or shipboard environment is preferred.

3rd Engineer

Third Engineer Officers are responsible for operating, inspecting, and maintaining engines, machinery, and equipment in a safe, efficient, and cost-effective manner to the highest professional standards.

Requirements Applicants must hold an unlimited Engineers Officer of the Watch Certificate of Competence recognized by the UK Marine & Coastguard Agency and Bermuda Maritime Authority.

2nd Electro-Technical Officer

Second Electro-Technical Officers assist in leading a team of Electro-Technical staff in the safe, efficient, and cost-effective operation, inspection, and repair of all shipboard electrical systems in compliance with company safety standards to ensure the protection and safety of all guests and crew members.

Requirements Applicants must hold an HND qualification in the electro-technical field and have a minimum one year's sea-time experience.

Entertainment & Guest Programs

Our Cruise Entertainment and Guest Program departments are multifaceted and incorporate a variety of teams that work together to create a captivating entertainment experience. We offer everything from lavish production shows to organized activities, games shows, and informative presentations. We encourage high-quality entertainers, accomplished musicians, skilled production technicians, and knowledgeable lecturers to pursue opportunities to travel the world and delight our guests.

Food & Beverage Administration

The Food and Beverage Administration team (F&B) ensures an excellent guest experience through exceptional dining venues and fun and exotic drinks. As a member of the F&B team you are also responsible for identifying process improvements, reviewing operational concerns, ensuring compliance with policies and procedures in all bar and food service areas, and analyzing daily revenue and cost activities in accordance with overall performance, location, and outlet categories.

Food & Beverage Manager

The Food & Beverage Manager oversees the food and/or beverage operations onboard to achieve the highest level of customer service, maximize revenue opportunities, and control costs. This position supports a minimum of different restaurant and beverage outlets that contain exciting menus designed to match our numerous itineraries.

Requirements Applicants must have a degree from a recognized hotel/catering/culinary school; five years’ experience in a related senior management position with an extensive understanding of food production and restaurant service within the hotel or cruise ship industry; and a thorough knowledge of raw materials, production processes, quality control, and the effective distribution of goods.

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager assists in the management and administration of all onboard Food & Beverage areas to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of three years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Junior Assistant Food & Beverage Manager

The Junior Assistant Food & Beverage Manager provides operational assistance and administrative support to onboard F&B management to achieve the highest levels of customer service, revenue generation, and cost control.

Requirements Applicants must have a minimum of two years’ experience in a related F&B management position with experience in beverage operations, food production, and restaurant service within the hotel or cruise ship industry. A degree from a recognized hotel/catering/culinary school is preferred.

Food & Beverage Operations

Restaurant department.

The Restaurant department is responsible for the operation of dining services in all Food & Beverage venues. Providing excellent customer service to our guests is a key function in this position and requires interaction with multiple departments and levels of management to ensure the operation functions smoothly. The Restaurant department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a restaurant, preferably in a fine dining establishment; good written and verbal communication skills; and the ability to work in a fast-paced environment with minimal supervision.

Bar Department

The Bar department looks after all front-of-house guest bars and supports back-of-house bar locations onboard all Princess vessels. This department is responsible for providing memorable experiences for our guests in terms of delivering high-quality beverages and warm, friendly, and professional service. This is an exciting department for individuals who enjoy customer interaction and have a "bubbly" personality. Entry-level positions within the Bar department include Bartender, Bar Steward, and Utility F&B Bars. The growth and training opportunities within this fast-paced and dynamic department are vast.

Requirements Applicants for entry-level positions must have a minimum of one year's experience in a Food & Beverage environment involving the service of beverages, a general knowledge of bar products and presentation, the ability to work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Culinary Arts

The Culinary department prides itself in preparing fresh, flavorful cuisine cooked with passion and care. This department is responsible for all food operations onboard the ship and manages food production for not only our guests but also our crew members. It is a very large and active department with a wide representation of the culinary arts. This department includes a variety of positions that require differing skill sets, so applicants will be considered for positions suitable to their level of experience.

Requirements Applicants for entry-level positions must have a minimum of one year's culinary experience at a hotel restaurant or resort, a general understanding of HACCP regulations and safe food-handling procedures, the ability to perform physical work in a fast-paced environment with minimal supervision, and good written and verbal communication skills.

Housekeeping Department

The Housekeeping department is responsible for maintaining the highest level of cleanliness and service in guest staterooms, public areas, and open decks as well as providing laundry services to both guests and crew members. This department is also responsible for the movement of baggage on and off the ship and making sure the ship is ready for new guests each and every cruise. Entry-level positions within this department include Utility Cleaner, Accommodations Attendant, and Laundry Steward.

Housekeeping Jobs

Requirements Applicants must have prior experience within the hospitality industry, an understanding of public health and environmental requirements relating to cabin service, good verbal communication skills, and the ability to work in a fast-paced environment with minimal supervision.

Human Resources

The shipboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives in line with the company’s core values. Additional responsibilities include overseeing the Crew Welfare program, creating an optimal work environment to enhance the onboard employee experience, and supporting shipboard and shoreside management teams.

Human Resources Jobs

Requirements Applicants must have a Bachelor’s degree in human resources, adult education, or a related field from an accredited college or five years’ experience in shipboard operations, training, or employee relations. Knowledge of various international human resources standards in the areas of compensation, employee relations, general benefits, employment and staffing practices, and organizational development is preferred.

Information Technology

The onboard Information Technology team manages and supports all shipboard IT systems and operations while also providing maximum system use. The onboard team works closely with our shoreside IT department to continually improve our shipboard systems and technology. The focus is always on the guest experience and maintaining safe operations. We do this by keeping informed of the latest technological advancements, and providing service excellence in all aspects of technology.

The IT Officer is responsible for the maintenance, operation, and support of all onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals. This consists primarily of level 1 and 2 support as well as system monitoring and troubleshooting. The IT Officer works closely with the shoreside IT group to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have at least two years' related experience in areas of user support within a medium-sized LAN; a thorough knowledge of computer systems including but not limited to Linux, MS Office, Windows Client and Server editions; and experience troubleshooting PC hardware, software applications, and network connectivity. Additional requirements include the ability to meet deadlines and maintain an attention to detail and accuracy while working under pressure in a team environment, excellent written and verbal communication skills, and the ability to lift and carry IT equipment weighing up to 40 pounds. Management or supervisory experience and a BS or higher in computer science, MIS, or related field is strongly preferred.

Computer System Specialist

The Computer System Specialist is responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements Applicants must have strong customer service skills with the ability to work on multiple tasks; proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications; a minimum of two years’ experience in areas of user support and troubleshooting hardware and software issues; the ability to meet deadlines and maintain attention to detail and accuracy while working in a team environment; excellent written and verbal communication skills; and the ability to lift and carry IT equipment weighing up to 40 pounds. Current CompTIA A+ 220-801 Certification, technical school certification, or three or more years of equivalent work experience is strongly preferred.

Medical Officers

As a member of the on board medical team, you will have the opportunity to travel the world and practice your medical profession at sea in an exciting, challenging and unique environment. The shipboard medical department prides itself in delivering high quality, patient-centered, evidence based healthcare to guests and crew. Within this diverse and welcoming environment, our medical staff perform a broad range of medical care, supported by a skilled medical team in a modern, well-equipped shipboard medical center.  Visit our website for more information on cruise ship medicine , and working at sea as a doctor, nurse, paramedic or healthcare assistant.

Doctors are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Doctors consult both crew and guests, providing timely, safe and evidence-based assessments, formulating differential diagnoses and treatment plans, performing clinical interventions and procedures, and coordinating logistics of referrals and evacuations. Doctors manage the preventative health and wellness programs for crew, and are also responsible for adhering to public health practices.

Doctors will also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center. Additional duties include participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures. Doctors work closely with shipboard nurses and paramedics, and report to the ship’s Senior Doctor.

Nurses are primarily responsible for providing individualized outpatient, inpatient and ICU care for guests and crew. Nurses also act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, nurses are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, nurses work closely with shipboard doctors to attend to patients attending daily walk-in clinics.

Nurses also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Paramedic / First Responders

Paramedics are responsible for providing high standards of individualized routine and emergency care to guests and crew. Paramedics act as a first responders, triaging emergency calls, assessing and treating on scene, and transferring patients to the shipboard medical center for definitive care. Through the use of specific patient group directives, paramedics are able to practice autonomously under the authority of doctors, assessing patients and providing treatment and advice for specific conditions. In additional to first response duties, paramedics work closely with shipboard nurses and doctors to attend to patients attending daily walk-in clinics.

Paramedics also perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Additional duties include equipment checks, medicines and inventory management, participation in drills, audits, inspections and training of other crew members. Technical skills are learned and practiced on board, such as X-rays acquisition, and performing a wide-array of laboratory tests and other procedures.

Healthcare Assistance: (HCA)

Healthcare Assistants are an essential part of the medical team onboard, effectively supporting the team with a broad range of clinical, laboratory and administrative tasks. Healthcare assistants conduct health screening, surveillance testing, vaccine campaigns, and work closely with onboard medical staff and admin assistants in attending to patients during daily clinics.

Healthcare Assistants perform various technical and non-clinical administrative tasks that support the efficient and safe operation of the medical center under the direction and supervision of the Senior Nurse. Primary responsibilities include laboratory specimen collection for COVID-19 surveillance testing, all associated administrative functions and onboard laboratory specimen processing procedures. Other duties include basic assessment and triage, assisting with patient care and activities of daily living, specimen collection for other tests and procedures, patient education and vaccination campaigns. Additional duties include equipment checks, medicines and consumables inventory management, participation in drills, audits, inspections, and training of other crew members. Technical skills are learned and practiced on board.

Public Health Officer

As a Public Health Officer you will monitor shipboard public health and infection control procedures and assist both shipboard Management and Corporate Public Health Director in overseeing the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.

Additionally, you will participate as a key member of the shipboard Outbreak Management Team (OMT), coordinate the implementation and compliance with OMT decisions and oversee the correct and safe storage, par levels, condition, and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment.

Requirements:

• Bachelor’s degree in Public Health, Environmental Health, biological sciences, or closely related field preferred. Certification in CDC-VSP, Infection Control, and EU SHIPSAN preferred.
• Two years of shipboard experience or three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
• Knowledge, Skills & Abilities: Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast-paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self- sufficient and able to work independently.
• Critical Professional related Technical Skills: Computer Skills: Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with electronic health record platforms.
• Cruise industry experience is preferred.

Photography & Video Departments

Onboard photography is primarily centered on portrait and event photography, using both natural locations and onboard studio setups with backdrops and studio lighting. Our Videographers produce a souvenir DVD documenting the cruise experience from beginning to end, showing both onboard entertainment and port tours and destinations. The work is fast-paced, high-volume, and high-quality. Attention to detail, teamwork, and outstanding customer service are the most important elements of this job. You will be shooting photos and videos both ashore and on the ship, processing photos and editing video footage, selling the finished products and other retail items, and providing top-quality customer service to our guests.

Staff Photographer

Requirements Applicants must have a minimum of one year's photography work experience or two years of formal photography training. Strong computer skills and digital photography experience are preferred. We provide all digital equipment and a state-of-the-art onboard lab for use during work hours. Retail sales or customer service experience is also preferred.

Video Producer

Requirements Applicants must have a minimum of one year of videography work experience or two years of formal video production training. Strong shooting and editing skills are required and prior sales and customer service experience is preferred. All video and editing equipment is provided onboard.

Production Technicians

Princess Cruises sets the standard for cruise line entertainment and offers exciting shipboard positions for knowledgeable and professional Technical Production staff. Our first-class theaters and entertainment venues are equipped with state-of-the-art, multi-million-dollar technical systems complete with elaborate sets, spectacular costumes, and fascinating pyrotechnic effects. Our lighting and audio systems consist of MA Lighting, High End, Vari-Lite, German Light Products, Martin Professional, Flying Pig Systems, Green Hippo, Digidesign Venue, and Midas. Our stages are equipped with intricate Tait Towers and Stage Technologies rigging systems consisting of lifts, revolves, serapid tracks, and overhead line-sets.

All of our production shows are showcased in magnificent theaters and are both conceptualized and produced in-house. We work with a talented and award-winning team of Directors, Scenic Designers, Lighting Designers, Choreographers, and Media Designers.

Senior Production Managers

Senior Production Managers oversee all production show elements including lighting, audio, video, automation/rigging, scenery, pyrotechnics, and show rehearsals.

Requirements Applicants must have a minimum of three years' professional work experience in stage management or production/technical direction, with an emphasis in musical theater productions. Strong organizational skills with excellent inter-personal skills are required.

Assistant Production Manager-Lighting

The Assistant Production Manager-Lighting is responsible for programming and operating lighting systems within multiple shipboard venues. This role safely delivers functioning and well-maintained lighting, pyrotechnic, and video systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating, designing, and maintaining MA Lighting, Flying Pig Systems consoles; High End, Vari-Lite, GLP, Martin Professional fixtures; Green Hippo, Catalyst media servers; and familiarity with Pyrodigital console operation.

Assistant Production Manager-Audio

The Assistant Production Manager-Audio is responsible for the operation, maintenance, and programing of live audio within a variety of onboard venues as assigned by shipboard management. This role safely delivers functioning and well-maintained audio systems in support of a dynamic, engaging, and memorable entertainment and activities program.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining large-format consoles and mixed media playback. Equipment operating specifics: Digidesign Venue Profile and SC48 consoles, iZ Corp RADAR playback system, LCS Matrix 3 automated surround-sound system, PeaveyMedia Matrix audio interface, QSC Q-SYS Integrated System, and Countryman/Shure UHF wireless microphones.

Assistant Production Manager-Crew Chief

The Assistant Production Manager-Crew Chief is responsible for safely operating functioning and well-maintained rigging/automation systems and associated props and scenery in support of a dynamic, engaging, and memorable entertainment and activities program. In addition, this role assists in the general operation of the venue while managing assigned production staff.

Requirements Applicants must have a minimum of three years' professional work experience operating and maintaining Tait Towers Navigator systems and Stage Technologies Acrobat/Chameleon systems. A good understanding of rigging principles and practice is required. Strong organizational skills with excellent inter-personal skills are essential.

Stage Crew are responsible for assisting the Production team with the maintenance of all equipment, scenery, and props as well as show and event preparation pertaining to A/V equipment, scenic goods, props, lighting, and rigging.

Requirements Applicants must have a minimum of one year's professional work experience with a technical theater background and must possess a solid understanding of basic theater principles to effectively work with mechanized stage equipment, pyrotechnic product, lighting equipment, scenic items and props, rigging and audio equipment, as assigned.

Pursers Department

The Pursers department is the center of Hotel operations onboard all Princess vessels. This dynamic department encompasses a variety of roles and is responsible for the management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office.

Junior Assistant Purser

Junior Assistant Purser is the entry-level position into the Pursers department. Most Junior Assistant Pursers initially begin their onboard career at the Front Desk where responsibilities include providing exceptional customer service to each guest, assisting guests with account inquires, resolving customer service issues, and answering telephone calls. This position offers excellent career development and promotion opportunities in hotel management.

Requirements Applicants must have a minimum of two years’ experience in the hotel/hospitality industry performing junior management duties and front desk responsibilities at a large hotel. Applicants must also be computer literate, have experience with large volume cash handling, possess mathematical and analytical skills, and have excellent customer service skills. Secretarial skills and foreign language fluency are also preferred.

Stewarding Department

The Stewarding department is responsible for maintaining meticulous sanitation and hygiene standards in all Galley areas, ensuring that operating procedures are upheld and adhered to at all times. This includes the proper cleaning, handling, and storage of tableware, cookware, silverware, and Galley equipment.

Stewarding Jobs

Requirements Applicants must have a basic knowledge of cleaning and sanitation procedures for the food service industry, good verbal communications skills, and the ability to perform physical labor in a fast-paced environment with minimum supervision.

Youth Department

Our team of Youth Staff offer an exciting program for kids and teens ages 3-17. The Princess Youth Program is offered on all vessels, year-round in state-of-the-art, dedicated facilities. Our centers are equipped with digital jukeboxes, foosball, air hockey, skeeball, DJ booths, video game stations and more. Our Youth Staff offer a variety of activities, including games, sports, science workshops, and educational programs. Individuals who are outgoing, enthusiastic, energetic and have an interest in entertaining kids of any age are encouraged to apply.

Youth Staff Jobs

Requirements Applicants for Youth Staff must have a minimum of two years’ work experience in a youth/child care-related or teaching field or previous employment in a recreational or educational setting such as camp counseling, coaching,  and/or leading outdoor or community-center activities. Experience supervising kids in a group setting is also required. Experience with children of several ages is strongly preferred, as counselors must be willing to work with any age group to which they are assigned.

Other Cruise Departments

Applicants for positions in the Casino, including Dealers and Slot Technicians, are recruited through Carnival Corporation. For more information please Carnival Corporation's  Ocean Casino Jobs web site .

Spa, fitness, and salon

Applicants interested in positions in the Lotus Spa and Fitness Center are recruited through Steiner Leisure. For more information please visit  One Spa World^ .

Applicants for positions within the Fine Arts department are recruited through Park West Gallery. For more information please visit  Park West Gallery Art Auctions^ .

^You are now leaving princess.com and navigating to a 3rd party website that is not owned, operated, or controlled by Princess or any of its affiliates.

Princess is an equal opportunity employer and does not unlawfully discriminate on the basis of gender, color, race, age, national origin, physical or mental disability, religion, marital status, veteran status, sexual orientation, medical condition, or any other status protected by law.

Fraudulent Employment Opportunities We have recently been made aware of fraudulent entities around the world claiming to represent Princess Cruises as recruitment partners. We are working closely with our Security department and local police authorities in various countries to prevent individuals from wrongly representing themselves as Princess recruitment partners. We strongly suggest that you only discuss employment opportunities with the agencies/partners listed on this site. If you have any suspicion about the nature of an ad or website claiming to recruit on behalf of Princess Cruises, please contact the approved Princess agency located nearest your place of residence.

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Onboard and Onshore Cruise Ship Positions

Whether you long for the sea breeze and ocean air, or you're strictly a landlubber with a passion for hospitality management, there are literally hundreds of positions available in the cruise industry that will meet your needs. But you'll need to know exactly what each position entails before you apply.

There are a large variety of jobs on cruise ships and at cruise line corporate offices.

Skim over the list of job titles below. You may recognize a number of the jobs, i.e., disc jockey, but some may be foreign to you. For example, few people know what a Gentleman Host does!

This page provides you with a list of common positions on luxury cruise liners as well as links to general job descriptions, which will give you a better idea of what each job is all about.

Furthermore, see how jobs are broken down into different departments below.

The only way to get a more detailed look at these jobs is to become a CruiseJobFinder member .

Commonly Available Positions on Cruise Ships:

• Cruise Directors
• Disc Jockeys
• Expedition Leaders
• Hosts and Hostesses
• Naturalists
• Shore Excursion Managers
• Water Sports Instructors
• Youth Counselors
• Cosmetologist
• Fitness Directors
• Medical Staff
• Air/Sea Reservation Agents
• Gift Shop Positions
• Photographers
• Junior Assistant Pursers
• Information Technology Staff
• Administration Assistants
• Customer Service Representatives
• Casino Staff
• Cruise Staff
• Entertainers
• Gentleman Host
• Production Managers
• Shore Excursion Staff
• Beauticians
• Massage Therapists
• Fitness Instructors
• Personal Trainers
• Bar Stewards
• Bedroom Stewards
• Hospitality or Hotel Managers
• Dance Instructors
• Booking Agents
• Sales and Marketing Positions
• Engeering Department Crew

Jobs Listed by Department

Activity and shipboard entertainment departments:.

These positions are all about keeping passengers busy and entertained, and they're the people who are top of mind when passengers hear the term "cruise staff." The activity leaders or instructors work with passengers in small groups, leading them in a specific activity, whether it's diving, dancing, or Yoga. Entertainers provide music (either playing it or as a disc jockey), sing, act, juggle, or other forms of entertainment, either poolside or in the ship's many clubs, casinos, or on stages. Cruise directors are responsible for all of these areas, and making sure that passengers are participating and enjoying each experience. For a more detailed overview of Activity/Entertainment positions and their job requirements, Click Here!

• Art Auctioneer
• Assistant Cruise Director
• Assistant Shore Excursions Manager
• Casino staff
• Cruise Consultant
• Cruise Director
• Dance Instructor
• Disc Jockey
• Dive Instructor
• Gentlemen Host
• Lecturer/ Special Guest Speaker
• Photographer
• Port Lecturer
• Shore Excursions Manager
• Social Host/Hostess

Entertainment

• Audio Visual Coordinator
• Production Manager
• Sound and Light Technician

Deck and Engineering Departments:

These are the people in charge of keeping the ship well maintained, running smoothly, and on course - all the while ensuring everyone's safety, keeping detailed records, and being knowledgeable of maritime laws and regulations. While the captain is usually very visible, you may not realize that there are many additional crew members, each with important duties. For most of these positions you'll need to have some experience onboard a ship and specialized training. However, there are some internships and/or apprenticeship programs that can launch your career in this department. For a more detailed overview of Deck Positions, Click Here!

• Able Seaman
• Chief Officer
• First Officer
• Quarter Master
• Safety Officer
• Security Officer
• Staff Captain

Engineering

• Assistant Engineer
• Chief Engineer
• Chief Electrician
• Chief Radio Officer
• First Assistant Engineer

Service and Hospitality Departments :

These positions can also be called "hotel management" jobs. The common denominator with all of these jobs is that you are providing a direct service to passengers, whether it's cooking food, serving food or beverages, cleaning cabins, doing laundry, and a wide range of other duties. The purser also falls under this category. Pursers are in charge of all onboard accounting during each cruise. For a more detailed overview of Service/Hospitality Positions, Click Here !

Food and Beverage

• Bar Manager
• Buffet Server
• Chef de Partie
• Cocktail Server
• Dining Room Head Waiter
• Dining Room Manager
• Executive Chef
• Food and Beverages Manager
• General Cook
• Maitre d' Hotel
• Pastry Chef
• Wine Steward
• Chief Purser
• Purser Staff

Housekeeping

• Cabin Steward/ess
• Chief Cabin Steward
• Chief Steward/Housekeeper
• Laundry Staff

Hotel Administration

• Computer Systems Manager/IT
• Gift Shop Manager
• Gift Shop Sales Assistant
• Hotel Manager
• Program Coordinator
• Receptionist

Personal Care and Shipboard Medical Departments:

Workers in these jobs are also providing direct care to passengers, but services are in the form of massages, hair care, manicures, or even medical care. Of course you'll need to have the proper credentials or licenses before you can apply for any of these jobs. For a more detailed overview of Personal Care Positions, Click Here!

Salon/Spa/Fitness

• Beauty Therapist
• Fitness Instructor
• Hair Stylist
• Spa Attendant

Nurses and Physicians

Corporate Office Positions:

Some people are much more interested in being an important part of the inner workings of the industry - the very necessary people who keep the company running, not just the ships. If this sounds like you, then here are the main departments you have to choose from for finding work. In many of these positions you can be promoted to executive or leadership roles.

Accounting : If you're more interested in an onshore, behind-the-scenes job in the industry, you could pursue a position in this department. In addition to the traditional accounting positions, you'll also find cruise line-specific jobs like tour accounting.

Administrative/Clerical : Like any other business, it takes a lot of people in the "back office" to keep a company running smoothly. From human resources professionals, to IT workers, without the work and expertise of these employees, the work onboard the ship would be much harder to perform.

Air operations: It takes a lot of coordination between the airlines/airport and the harbor to ensure that passengers and their luggage arrive and depart safely, on time, and with all their possessions intact. These employees are the ones responsible for these important tasks.

Marketing/PR: The cruise industry has become much more competitive than in years past. There are more cruise lines, and more ships all vying for passengers. Marketing and public relations professionals have the task of creating public campaigns that make their companies stand out from the competition. Creativity is important in these positions.

Reservations/Sales : These are the onshore employees that usually have the most interaction with passengers. It's your job to be the first representative of the cruise line that the passenger comes into contact with. You must be very service-oriented, while still keeping in mind that the goal is to sell tickets. These jobs are very important to cruise lines.

• Accounts Payable Staff
• Operations Analyst
• Senior Business Analyst
• Senior Staff Accountant
• Staff Accountant
• Tour Accounting

Administrative/Clerical

• Administrative Assistant
• Administration Manager
• Customer Service
• Human Resources
• IT Lead Developer
• Manager Deployment & Itinerary Planning
• Operations Administrator
• Part-Time Data Entry
• Payroll Clerk
• Software Engineer

Air Operations

• Airlines Reporting Corporation (ARC) Coordinator
• Pier/Airport Expediter
• Seasonal Air Operations Agent
• Seasonal Corporate Air Ticketing Agent

Marketing / PR

• Account Executive
• Brand Manager
• Field Representative
• Marketing Research Analyst
• Media Relations
• Purchasing Agent
• Vice President of Marketing

Reservations/ Sales

• Inside Sales Representative
• Outside Sales Representatives
• Reservations Sales & Service
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Cruise Employees Share What It's ACTUALLY Like To Work on a Cruise Ship

Alina Wang is a staff writer at Cheapism covering travel and personal finance. Prior to joining the Cheapism team, Alina worked as a U.S.-based correspondent for Vision Times and interned for several media outlets during college. She currently lives in Colorado.

Cheapism / DALL-E 3

Aye Aye, Captain

Boasting relaxation, adventure, and all-inclusive amenities , it's no wonder that cruises rank among the most sought-after vacation choices. But while they attract millions of travelers  each year, the realities for those employed aboard these floating resorts are very different. While operating behind the scenes to ensure a seamless and enjoyable experience for guests, cruise ship employees face a distinct set of challenges that diverge sharply from the glamorous vacationer's lifestyle.

From working super long hours to being apart from family and loved ones for months on end, here's what life is really like for cruise ship workers. 

1. Long Working Hours

Cruise ship employees often work incredibly long hours, sometimes up to 12-14 hours a day without a day off for weeks. "Customers will treat you like a servant, and you'll work insane hours without ANY days off for 6-10 months," writes one former cruise worker  on Reddit. On top of the grueling schedule, the work can also be physically and mentally-taxing, with almost no time left for recreation and personal relaxation. 

"This is a job that has a LOT of hours of work and very little free time," writes another user  who worked as a bartender on a cruise ship. "You will get very little, if any, time in port if you work as a bartender. And you will work long and hard hours." Yikes! 

Related:   23 Things That You Should Never Do on a Cruise

2. Extended Time Away From Home

Employees on cruise ships are typically contracted  for several months at a time, meaning they spend extended periods away from family and friends. This separation can lead to feelings of isolation and homesickness — particularly during holidays or family milestones — which they have to miss. Cruise lines often also hire workers from other countries  to capitalize on currency conversion rates and pay lower wages.

"Cruise lines typically hire workers from Southeast Asia and Eastern Europe," writes one user. "That is because they can pay them a little as possible, the money does translate for them to be fairly good, and they aren't going to quit because they are far away from home." Well, damn. 

Related:   The Worst Cruise Ship Horror Stories

3. Subpar Living Quarters

The living conditions on a cruise ship can be cramped, with several employees sharing the same bathroom and living space. "The rooms are very small, the bathrooms are generally shared (with some exceptions)." writes one  former cruise worker. Staff quarters are typically also much smaller than guest accommodations and are often shared with multiple coworkers, several users pointed out. 

"If you want a job that will let you see the world, there are better options that don't involve living in a cramped space with hundreds of other people,"  writes another user.  

4. Strict Rules and Regulations

Working on a cruise ship also means having to adhere to a strict set of rules  and regulations. These mandates can govern everything from personal conduct and dress codes to what foods they can eat and where they're allowed to hang out. Employees must maintain a high level of professionalism at all times, which can add an additional layer of stress to their already demanding roles. 

"Depending on the line and ship, you aren't allowed to eat the same food as the guests," writes one user,  adding, "And you aren't allowed to be in guest areas (with some exceptions)." 

Related:   14 Types of People Who Really Should Never Take a Cruise

5. Limited Access to Communication

While at sea, internet access can be limited or expensive — making it difficult for crew members to stay connected with their loved ones ashore. This can enhance feelings of isolation and make it harder to manage personal affairs while working for months on end. In fact, some cruise lines don't even offer free wifi to their employees, says one user . 

"Newer ships are great for cabins and wifi, older ships cabins can suck and really make you not want to be there," writes another user , adding, "Most bar staff would just go to the cafe at the dock to use the internet, call home, or transfer money."

6. Low Compensation

Cruise ship employees often face very low pay , especially when compared to similar roles on land. Cruise lines may try to leverage favorable currency conversion rates to offer wages that appear competitive in the employee's home country, but are relatively low by international standards. This issue is then compounded by the fact that many workers are from regions where economic conditions make any job opportunity attractive, despite the low pay. 

As one user points out , "If you’re from the countries they get most of the crew from (Philippines for restaurant workers, Thailand for housekeeping), it’s a better living than many jobs back home, but by American standards, it’s nonstop grueling work from the time you wake up to the time you go to bed for next to no pay." YIKES! 

7. Physically Demanding Work

Many roles on cruise ships are physically demanding, from deckhands to entertainment staff. Physical exhaustion is common, users point out, adding that the constant movement of the ship and the need to be always "on" in public areas can also be mentally-taxing. "[Servers and housekeeping staff] really do work 12+ hours a day," writes one user  who worked as an entertainer on a cruise ship. "[They're also given] rare opportunities for time off, including port days."

"We had long hours and were always on call," writes another user  who worked on a Holland America Line with her husband 10 years ago. "We only lasted 3 years because ship life can get tiresome," she adds. No kidding! 

Related:   Don’t Sink Your Wallet: 7 Things You Should Never Buy While on a Cruise

8. Job Security and Seasonality

Cruise ship employment can be highly seasonal, with many contracts offering little job security and next to zero opportunities for advancement. This can lead to uncertainty about future employment and financial instability, especially when contracts end and there is a wait before the next embarkation. "Some contracts are 9 or 10 months [but] you work every day of it. EVERY DAY!" writes one user.  

Another Redditor who worked as a photographer  aboard big names like Royal Caribbean, Silja Line, and Holland America says, "It was very, very, hard work, and the working contract was only 4 months due to the pressure and work load." 

For more cruise news you can use,   sign up for our free newsletters .

9. Safety Drills and Responsibilities

Since safety is paramount on cruise ships, employees are expected to be well-versed in drills and emergency procedures. These responsibilities — while critical for the safety of everyone on board — add another layer of seriousness to their roles, which can be time-consuming and pressure-filled. 

"We did fire training a lot," writes one user , adding, "Maybe once a week there was a basic verbal training, as in what to do when you hear the alarm, what are the types of fire extinguishers etc, and once a month was a full-on training where they got into the fire suits and did full evacuation drill." 

Related:   Before You Set Sail, Learn these Surprising Cruise Ship Facts

10. Personal Growth and Unique Experiences

Despite these challenges, some users pointed out that working on a cruise ship provided them with unique experiences and memories that led to significant personal and professional growth. "Worked on a Carnival cruise line for 4 years in the spa," writes one user. "It is what you make of it — you can complain about long hours and little pay, or see it as getting paid to travel. I saw more of the world than I would’ve [been able to] and don’t regret a thing about it."

Other employees also noted the opportunity to travel the world, meet new people, and gain valuable industry experience as key benefits of their job.

What Does a Cruise Staff Do?

Find out what a Cruise Staff does, how to get this job, salary information, and what it takes to succeed as a Cruise Staff.

The role of Cruise Staff encompasses a broad spectrum of responsibilities, all aimed at enhancing the guest experience aboard a cruise ship. Members of the cruise staff are tasked with the organization and facilitation of onboard activities, ensuring that each passenger finds entertainment and engagement suited to their interests. This position requires a dynamic approach to guest interaction, from hosting events to providing information and assistance, thereby fostering a welcoming and enjoyable atmosphere. Through their varied efforts, cruise staff play an integral role in shaping the overall ambiance of the cruise, making every voyage memorable for its guests.

Cruise Staff Job Duties

• Hosting and emceeing onboard entertainment activities such as game shows, trivia contests, and dance parties to ensure guests are engaged and entertained throughout their cruise.
• Coordinating and leading various sports and recreational activities, including deck sports, fitness classes, and water-based games, to promote a fun and active environment for all passengers.
• Facilitating and organizing children and teen activities, ensuring a safe and enjoyable experience for younger guests through age-appropriate games, educational programs, and entertainment.
• Providing guest services and support, including answering inquiries, resolving issues, and offering information about ship amenities, ports of call, and onboard schedules to enhance guest satisfaction.
• Assisting with the coordination and execution of onboard events and parties, including themed nights, welcome aboard events, and farewell parties, to create memorable experiences for guests.
• Leading shore excursions and guiding guests on cultural, adventure, and sightseeing tours at various ports of call, ensuring a seamless and enriching off-ship experience.
• Overseeing the safety and conduct of guests during activities and events, ensuring compliance with ship policies and safety protocols to maintain a secure environment.
• Performing administrative tasks related to event planning and execution, including scheduling, inventory management of supplies and equipment, and providing feedback reports on activity success and guest engagement.

Cruise Staff Salary & Outlook

Cruise staff salaries vary based on the cruise line’s prestige, ship size, and passenger capacity. Experience level and specific role responsibilities significantly impact earnings. Positions with more guest interaction or entertainment duties typically command higher pay. Seasonality and contract length can also influence compensation, with longer contracts sometimes offering better terms.

• Median Annual Salary: $63,525 ($30.54/hour)
• Top 10% Annual Salary: $122,000 ($58.65/hour)

The employment of cruise staffs is expected to grow at an average rate over the next decade.

This growth is driven by increasing global tourism and a rising demand for luxury cruise experiences. Cruise staff are essential for enhancing guest satisfaction through entertainment and services, making their roles critical as cruise lines expand their fleets and introduce new, innovative amenities to attract passengers.

Cruise Staff Job Requirements

Education: Cruise staff positions often require a high school diploma as a minimum, with a significant number holding bachelor’s degrees. Preferred fields of study include hospitality, tourism, business, or communication, reflecting the job’s diverse nature. Coursework in customer service, public speaking, and foreign languages can be advantageous, preparing candidates for the multifaceted interactions and responsibilities encountered on board. A strong educational background in these areas supports the development of skills necessary for success in the dynamic environment of cruise entertainment and guest services.

Experience: Cruise staff candidates typically possess a blend of experience in hospitality, customer service, and entertainment. Prior work on cruise ships or in related sectors like hotels, resorts, or theme parks is highly valued. On-the-job training is common, allowing staff to familiarize themselves with ship operations, safety protocols, and company standards. Many cruise lines also offer specialized training programs to enhance skills in guest interaction, event management, and emergency response, ensuring staff are well-prepared to create memorable experiences for passengers.

Certifications & Licenses: Cruise staff typically do not require specific certifications or licenses. However, a Basic Safety Training (BST) certificate, compliant with the Standards of Training, Certification, and Watchkeeping (STCW), is often necessary. Additionally, a valid passport and sometimes a seafarer’s health and medical certificate, verifying fitness for sea duty, may be required. Certifications in first aid or CPR can be beneficial.

Cruise Staff Skills

Guest Relations: Patience and a positive attitude are essential when addressing a broad spectrum of passenger inquiries, complaints, and requests. Cruise staff must ensure every guest feels heard, valued, and satisfied by employing excellent verbal and written communication skills and quickly devising solutions that enhance the onboard experience.

Entertainment Scheduling: A balanced and engaging itinerary is crafted through an in-depth understanding of guest demographics and the variety of onboard entertainment options. Coordination and meticulous planning are required to ensure events flow seamlessly, catering to all ages and interests, thereby enriching the cruise experience.

Safety Procedures: Familiarity with the ship’s layout and the ability to execute emergency drills are critical for cruise staff, ensuring swift and efficient responses to any potential safety incidents. Skills include guiding passengers to muster stations, operating life-saving equipment, and maintaining clear communication with crew and guests during high-stress situations.

Multilingual Communication: Fluency in multiple languages enables effective communication with a diverse passenger base. By facilitating smoother interactions, from addressing inquiries to resolving issues, staff ensure all guests feel welcomed and understood, significantly enhancing their experience.

Conflict Resolution: Handling disagreements and tensions, whether among passengers or between crew and guests, requires the ability to de-escalate situations through active listening, empathy, and problem-solving. A harmonious onboard environment is maintained, contributing to the enjoyment and safety of all.

Activity Coordination: Orchestrating a diverse array of onboard activities demands an acute ability to gauge guest interests and adapt schedules accordingly. From lively deck parties to serene art classes, staff ensure that every passenger finds engaging and memorable experiences during their voyage.

Cruise Staff Work Environment

Cruise staff operate in a unique, floating environment where the ocean is their backyard and the ship, their home and workplace. Their workspace is dynamic, shifting from the sun-drenched decks to the various entertainment venues onboard. Equipped with microphones, activity materials, and sometimes costumes, they bring the cruise experience to life.

Work hours for cruise staff are unconventional, blending early mornings, late nights, and everything in between, depending on the day’s activities and events. The dress code varies, requiring professional attire for events and casual wear for daytime activities, always with an emphasis on neatness and appropriateness.

The social environment is vibrant, with interactions not just among team members but also with guests from around the world, making every day a new cultural exchange. This constant interaction demands a high level of emotional intelligence and adaptability.

Despite the allure of travel and the camaraderie among staff, the job demands a significant commitment, often blurring the lines between work and personal time, challenging the notion of work-life balance. However, for those passionate about creating memorable experiences and embracing a life at sea, it offers an unparalleled opportunity.

Advancement Prospects

Cruise staff have a dynamic pathway for career advancement within the cruise industry, often starting from entry-level positions and moving up to roles such as Cruise Director or even into operations and management. Advancement typically involves gaining experience in various departments, showcasing leadership skills, and demonstrating exceptional guest service.

To progress, individuals should focus on excelling in their current role, taking on additional responsibilities, and showing an aptitude for team management and event coordination. Understanding the intricacies of cruise operations, from entertainment to guest relations, is crucial.

Moving up often requires a willingness to relocate or switch ships, as opportunities for advancement may not always be available on the same vessel. Success in this career path is marked by versatility, adaptability, and a deep commitment to creating memorable experiences for passengers.

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15 Incredible Cruise Ship Jobs (Get Paid To Travel!)

Posted: October 16, 2023 | Last updated: October 16, 2023

Traveling the world while getting paid to do it might sound like a dream, but it can be a reality if you take a job on a cruise ship.

Of course, this type of work isn’t for everyone — the hours can be long, and it may mean a lot of time away from home. But there are plenty of benefits as well.

If working for a cruise line sounds ideal, there are plenty of career opportunities on board. Here are 15 jobs that can help  boost your bank account  as you travel the world.

Editor's note:  All salary figures are from the U.S. Bureau of Labor Statistics (BLS).

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Activities coordinator

Even short cruises are packed with activities for travelers to engage in. Among other things, you'll find games, happy hours and live music.

An activities coordinator is similar to an event planner. In this role, you oversee things like recreation on board and coordinating shore excursion activities. The BLS does not offer wage information for this position.

If you want to start traveling more — and get paid to do it — this can be a good role to consider.

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It’s no secret that people on cruises like to drink. Many cruise lines offer a food and alcohol package as part of the booking process.

The amount of money you can make working as a bartender on a cruise ship varies greatly, depending on whether guests are expected to tip. But the average salary for bartenders is $29,380 annually.

Casino dealer

Working as a dealer at a cruise casino can be an exciting gig. These workers may oversee poker, blackjack, roulette, and more games.

Gambling service workers make $31,290 a year. However, as with tending bar, the actual wages for casino workers on a cruise can vary.

Many cruise ships have cafeterias and restaurants for when guests are in the mood for fine dining.

Cruise ship chefs may be involved in cooking and planning menus for guests and staff. Chefs or head cooks make $56,520 on average annually.

Deckhands help maintain the cruise ship. They may be involved in keeping these massive ships running, including cleaning and maintaining equipment, loading cargo, and getting passengers safely on board.

The experience required to work as a deckhand can vary greatly depending on the job description. The BLS does not offer salary information for this position.

Entertainer

Cruise lines hire all sorts of entertainers, from dancers to cover bands and magicians.

Working on a cruise ship can be a great way to hone and improve your craft or even take it in a different direction. The average wage for entertainers and performers is $29.67 an hour, which equates to about $61,713 annually.

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Entertainment director

Cruise ships also need people to manage their entertainers, particularly if the ship has a lot of shows and performances scheduled.

Entertainment directors may be involved in scheduling staff, planning performances, and doing administrative work. The average salary for entertainment/recreation managers is $67,220 annually.

Fitness instructor

Many cruise ships also offer various fitness classes, including yoga, Zumba, spin, and more.

For qualified instructors, this can be a great way to stay healthy, make money, and travel the world all at the same time. The average fitness instructor makes $45,380 annually.

Hair/makeup artist

On cruise ships, hair and makeup artists may work in spas, providing services to guests looking to get pampered while on board, and may be needed to work with the ship’s performers.

The BLS groups barbers, hairstyles, and cosmetologists together and states an average of $33,400 annual salary for these workers.

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Hotel director

Since a cruise ship is essentially a floating hotel, many employees with experience working in hospitality are needed.

Hotel directors ensure that guests are comfortable and enjoy their experience. They may also be involved in planning and coordinating cruise activities.

The average salary for lodging managers is $61,910 annually.

Some cruise ships also hire nurses to provide care to passengers and cruise staff.

The amount of money nurses make on average usually depends on the type of nurse. Registered nurses (RNs) make $81,220 annually. Licensed practical nurses (LPNs) make $54,620 a year.

Massage therapist

Many cruise passengers opt to take advantage of spa services. Massage therapists may work in a spa or travel to guests’ rooms with their equipment to provide massages.

Licensed massage therapists make just under $49,860 annually on average.

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Cruise ships also frequently employ security staff to ensure the safety of guests and crew members. These workers may patrol the ship regularly and respond to any issues that come up.

The average salary for security guards is $33,030 annually.

Eating often and well is a big draw for many cruise passengers. Ships often have several restaurants on board and employ experienced servers to staff them.

Pay for these workers can vary, depending on the cruise line’s tipping policy. The average salary for a server in the U.S. is $29,120 annually.

Sales associate

Part of the beauty of the typical cruise ship is that it’s kind of like a floating mall, filled with gift shops and retail stores galore. Ships often need many sales associates to staff these stores.

Again, depending on the cruise line and the job, the pay for these gigs may vary. However, BLS data puts the average salary for a retail sales worker at $30,750 annually.

That’s not huge money, but perhaps it's enough for students to get ahead financially during breaks between school years.

Bottom line

Working as a cruise crew member is certainly not for everyone — lodging for staff can be cramped, days can be long, and you might be away from home for weeks at a time.

But for those looking to tap into a new source of income as they travel, it just may be a win-win situation.

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15 Secrets Cruise Ship Staff Will Never Share With Passengers

These cruise ship staff's secrets that they would never share with passengers are the facts you were dying to know.

Cruise ship staff are consistently on board and travel the world like no other. However, they don't have the dreamy life you're sure they have—quite the contrary. Nevertheless, passengers are used to seeing them always happy and ready to help with anything, but are they always in good spirits?

These cruise ship staff's secrets are the facts you were dying to know and never got the chance to confirm. They were, in fact, told by staff themselves, who wish to clear all the myths related to their profession. From working hours to tiny cabin rooms, parties non-stop and preventing passengers from falling off the boat... We tell you everything below.

15 Cruise Ship Staff Works 24-7

People working on a cruise ship are often thought to have a wonderful life since they travel frequently. What they don't tell you is that they work non-stop to keep passengers happy during their stay on board, and frequently work multiple shifts in a row to make sure everything is running smoothly.

14 They Never Tell How Tiny Their Cabin Rooms (Really) Are

This is one of the cruise staff 's worst nightmares. So, if you thought they were entitled to have dreamy rooms like the ones you sleep in, forget about it. Staff's cabin rooms are incredibly tiny and only leave room for bunk beds, a TV, a bathroom, and that's pretty much it.

13 And They'll Never Tell You How Hard They Party!

Imagine having to work all day and night long and rarely have the chance to rest... Well, that's why cruise ship staff tries to make the most out of their free time to party (a lot!). Either mingling with other people or partying in their cabin rooms, they have the time of their lives!

12 The Staff's Food Is Not The Customer's Food

Forget about luxurious buffets, perfectly sliced fruit and all the cakes you can eat in a meal... Cruise ship staff eat in private and have their meals prepared aside from those of passengers. They're also apparently served in plastic plates that don't look very yummy.

11 Most Cabins Have No Windows ("What Time Is It?")

Besides being very small, the staff cabin rooms have no windows, which makes it hard to say what time of the day it is—something even more difficult to guess while on board. So, no breathtaking views of the ocean for these hard-working guys.

10 They Catch People Having Too Much Fun (In Public) All The Time

Well... You know what mean by "too much fun," don't you? Cruise staff says it's unbelievable the number of times they catch passengers misbehaving in broad daylight, in all sorts of public places, as if no one was watching—which is as shocking as you can imagine.

Behave, people!

9 Cruise Ship Staff Life Is Not As Dreamy As You Think

They work non-stop, you know that by now. What you don't know is that they need to ensure that everything is in place before going to bed and prepare for the next day. That includes dealing with the passenger's trash and other intimate stuff—which is not very pleasant.

8 They Get Hit On By Passengers (Far Too Often)

Surprise, surprise... Passengers traveling alone , regardless of age, keep on trying to flirt with the cruise's staff. And, in case you didn't know, they are prohibited (by their superiors) to respond to that kind of action.

Imagine when there's alcohol involved... Oh, Lord, please help them!

Related: 16 Things Staff Have Said About Working Aboard Disney Cruises

7 A Lot Of People Fall From Ships (And Most Of Them Are Never Found)

Yes, that's (unfortunately) true. These situations are said to be real emergencies, in which drunk passengers lie on the security fences and lose track of what they're doing. Most of the time they are alone and that is why, when security tries looking for them, they rarely surface.

6 Most Ships Have Morgues (And Prisons Too)

Even though they are rarely used, morgues can always be found on a cruise ship. Staff says that it is very rare for someone to die on board, but they would say one person dies, per year, while at sea.

Jails, in turn, are only used when passengers disobey basic security orders.

Related: 10 Secrets Cruise Staff Don’t Want You To Know

5 Passengers Yell At Cruise Ship Staff More Than They Would Like

Cruise ship staff states that passengers yell even when they have no reason for it. They yell when complaining, yell when they're waiting for a drink, yell when they are put in the wrong cabin room... And, most of the time, it's not even the staff's fault—and they yell for that too.

4 Passengers Get Seasickness Every Minute

The most sensitive ones and the ones who never get seasickness at all. It doesn't matter. Cruise staff says that passengers get seasickness all the time because traveling on a boat is not the same thing as traveling on a cruise for a week or more—something passengers aren't used to.

3 Staff Is Always Reminding Passengers That Cruises Have Their Own Rules While At Sea

Legal age on a cruise: 18. Yes, you read that right.

Cruises, while at sea, have their own rules since they aren't subject to the laws of a specific country. The situation changes when cruises dock on a new country.

This means you can drink and gamble at sea, even if you're under 21.

2 Luxury Cruise Ship Staff Needs To Remember Every Passenger's Name

Passengers who board on luxury cruise lines expect top treatment. That not only means for the staff to be permanently available but also for them to remember every passenger's name. In fact, staff says that some people get really angry when they don't remember, at least, their first name.

Related: Royal Caribbean’s Latest Luxury Cruise Ship Will Feature VR Trampolining And In-Suite Slides

1 In The End, They Are Like A Family

Spending so much time at sea means that you need to get along with your working mates—the same applies to a normal company, don't you agree? That's the reason why the staff working on a cruise is like a family.

They rely on each other especially when they see their (true) family infrequently.

Next: 15 Things Cruise Ship Staff Will Happily Tell You (If You Literally Just Ask)

A company is turning former cruise ships into floating hotels — see inside its largest 'floatel'

• Bridgemans ServicesGroup operates a fleet of former cruise ships turned into hotels. 
• Its "floatels" are designed to house workers during long-term projects.
• See its largest 652-cabin floatel with a game room and buffet.

Some old and unwanted cruise ships meet their demise at ship-breaking yards , where they are disassembled and sold for scrap.

Other vessels find a more fortunate fate, receiving a second chance to do what they already do best: serve as floating hotels.

Canada-based Bridgemans Services Group buys and charters former cruise ships to turn into "floatels," outfitted with standard cruise amenities like daily housekeeping, buffets, and relaxing lounges.

But the ships aren't designed to transport tourists from one destination to another anymore. Instead, companies turn to Bridgeman when they need to house workers for a long-term project, whether it be the construction of an offshore wind farm in Europe or the shooting of a major film in a remote destination.

Floatels can accommodate workers in remote destinations where hotels might not be an option.

In more metropolitan areas, Bridgemans says its ships could lessen the stress an inundation of workers might have on the local housing market.

And once they are no longer needed, the vessels depart and "leave no trace behind," the company said.

Over the last decade, Bridgemans has deployed its ships for 15 projects on every continent, Brian Grange, the company's president, told Business Insider.

Grange said that its deployments — most often for liquified natural gas companies — last for an average of two years.

In the past, it has also provided accommodations for MSC Cruises at its Ocean Cay private island and housing for more than 1,000 workers in the Philippines' on a project for the Manila International Airport during the COVID-19 pandemic.

The company's three ships range from 150 to 652 cabins.

The floatel operator acquired its largest ship, the 561-foot-long MV Isabelle X, in 2023.

In its past life, the 35-year-old vessel sailed around the Baltic Sea as one of Estonia-based Tallink Gruipp's cruise ships.

But gone are its days of leisurely cruising. The 35,000 gross-ton ship is now on its first deployment in Howe Sound, just north of Vancouver, where it's housing more than 600 workers who are building Woodfibre LNG's "net zero" LNG export facility.

Isabelle X underwent a six-month retrofit before it was sent to Howe Sound.

The process included updating the ship's cabins and adding amenities like a game room and an 8,000-square-foot gym.

The latter two are especially important: "We need to make sure we delineate between work and home," Grange told BI. "We have to create a social environment on board these vessels that makes it attractive for workforces around the world."

During their free time, workers can play billiards, relax in the outdoor lounge, or use the ship’s WiFi to catch up on social media.

The sports lounge has large television screens, while the games lounge has darts, ping pong tables, and air hockey.

The 'quiet lounges' are the go-to space for people who need to unwind after a long work day.

Or, they could recharge and catch up on the latest shows in their cabins, which all come with desks, storage, and 32-inch televisions.

Like a typical cruise ship, Bridgemans' vessels have buffets with live cooking stations, a dessert bar, and the occasional themed night.

The ships' chefs tailor their menus to the demographic and dietary restrictions of the workers on board, the company's president told BI.

Residents can expect at least four protein options, plenty of veggies, and handmade bread and desserts.

Unlike most cruise lines, Bridgemans can pre-purchase all the food it needs before deployment.

Grange says this allows the ships to maintain food quality and consistency in remote locations.

Remember that deployment in the Philippines during COVID-19? He said the ship had packed almost 800 tons of food ahead of the project.

He wouldn’t disclose the cost to rent one of Bridgemans’ floatels.

But he did note that the cost of a cabin on the Woodfibre LNG project in Howe Sound is comparable to a hotel room in nearby Vancouver, as is the case with most of its projects near major cities.

The company’s most recent acquisition, the 150-cabin Diamond XI, is currently being retrofitted and would be ready for deployment this year.

According to the company's president, the vessel is small and high-end, likely to be used for sporting events and movie shoots.

It could also be the start of a greater expansion: He hopes to add two or three more vessels to its fleet in the next five years.

"The world has opened up to this as a valued alternative to housing," Grange told BI.

Who knows, the next time you see a cruise ship off the coast, there's a slim but possible chance it could be housing workers — not vacationers.

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Heartbreaking video shows cruise ship passenger swimming, fishing with friends week before fatal jump.

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Heartbreaking video shows 20-year-old Levion Parker happily swimming in the ocean and fishing with his pals just a week before he drunkenly jumped off a Royal Caribbean cruise ship and was never seen again.

The TikTok video was posted by Parker’s friend, Kaleb Felty, on March 27 and shows Parker beaming on a boat off Florida and splashing around in the shallows.

At one point, a shirtless Parker holds up a fish he’d just caught. Another clip shows him fighting with a fish on his line as it darts under the boat before it cuts to Parker taking a dip in the sea.

Felty posted several other videos of Parker, including one of him hunting with a bow and arrow. In another video he dubbed a “typical Levion moment,” Parker feeds pelicans a fish out of his hands from a boat.

Parker’s pal also posted a slideshow of several photos of the two together, writing “I will see you again one way or another.”

Parker, of North Port, Florida, jumped off the 11th deck of the Liberty of the Seas around 4 a.m. on April 4, plummeting 200 feet into the Atlantic in front of his helpless brother and father while heading to Cuba and the Bahamas’ Grand Inagua Island, Florida officials said.

He had been drinking and had just gotten into an argument with his father, witnesses said.

“There was a lot of yelling, and the crew was alerted immediately,” cruise passenger Deborah Morrison told The Post.

“His family was horrified. Just beside themselves,” she added.

Royal Caribbean said it “immediately” launched search boats to look for the 20-year-old and alerted the Coast Guard, which later took over the search. 

The boy’s stunned father, Francel Parker, told The Daily Sun he threw six life rings off the ship in hopes of saving his son before the massive vessel was able to come to a stop about 20 minutes later.

Five days later, The Coast Guard called off its search.

Francel Parker is demanding to know how his underage son was given alcohol on the four-day cruise.

However Royal Caribbean sources told The Daily Mail he could have purchased the booze offboard, where the drinking age is 18.

“We have a strict policy on underage drinking. We did not serve this guest on board,” the source told the outlet. “The ship was docked in the Dominican Republic that day, so we cannot speak to what guest did when he was off the ship.”

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Cruise ship boss explains why staff will ignore cabin 'do not disturb' signs after 24 hours

Your 'do not disturb' sign means nothing after a certain while.

Tom Earnshaw

Another day, another cruise ship rule explained by those who run the industry.

It's no secret that the massive floating holiday boats come with their own specific rules that passengers have to follow .

Staff aren't exempt from this either, with one very strict rule often broken by cruise liner employees .

And when it comes to departures, there is one timing rule that has been brought to light in some very brutal footage .

The latest little known rule issue has been brought to light by one of the bosses of Florida-based Carnival Cruise Lines.

Englishman John Heald, a senior cruise director for the company, took to his official Facebook page to share a complaint he had directly received following a customer's recent trip on a Carnival cruise liner.

The complaint revolved around 'do not disturb' signs placed on cabin doors by customers.

For Carnival Cruise Lines, they don't have actually have 'do not disturb' signs. In their place, they have 'Snoozin' signs that come in a variety of designs.

Other ships opt for magnets, with most walls on a cruise ship magnetic due to the metal frame throughout the vessels.

Sharing a customer complaint about the 'do not disturb' signs on Carnival cruises, they asked John: "How would you like it if the cabin cleaner walked in on you John Herald.

"Our cleaner knocked and walked in on us ignoring the do not disturb sign we had out. This was not acceptable.

"We took away the gratuity and gave it to other crew people. Is this how Carnival trains their workers?"

Responding, John explained exactly what had happened in this particular case after investigating it within the Carnival cruising company .

Explaining the situation on his Facebook page so other cruise-goers could see it, he carefully said the exact reason for why cleaners went in to their room.

John wrote: "The reason I am sharing this post is because when it was made, early last week, it had lots of you adding your thoughts saying that this was indeed wrong and that it should not have happened.

"I have since spoken with the Housekeeping Manager who explained what had happened. The guests had their 'SNOOZIN' sign out for more than 24 hours.

"So it is company policy that we check the safety and well being of the guests and that is what happened here.

"The state room attendant did knock as they always do before entering and as there was no reply they entered the room with the floor supervisor also there.

"The crew member was simply doing her job. I hope this explains the other side to the story. Thanks so much."

More than 1,500 people responded to John, with one saying: "Two sides to every story. I’m glad there is a policy to check on guests, this is good."

A second wrote: "Simply answering yes, we’re OK or opening the door would suffice. I’m glad it’s a policy if something happened to me while I’m on the ship I’m glad they’re looking out for my health and safety."

And a third added: "I’d definitely want someone to check on me if I hadn’t been seen or had a sign up for an extended amount of time.

"I think it’s especially important on a cruise, we run into our room attendant multiple times a day so if they don’t see me they know it’s weird."

Topics:  Cruise Ship , Holiday , World News , News , Facebook , Viral , UK News , US News , Social Media

Tom joined LADbible in 2024, specialising in SEO and trending content. He moved to the company from Reach plc where he enjoyed spells as a content editor and senior reporter for one of the country's most-read local news brands, LancsLive. When he's not in work, Tom spends his adult life as a suffering Manchester United supporter after a childhood filled with trebles and Premier League titles. You can't have it all forever, I suppose.

@ TREarnshaw

• Cruise ship worker explains vital question that you should always ask crew members
• Brutal cruise ship footage shows why you should always follow departure times
• Cruise ship traps all 1,500 passengers on board over travel issue
• People point out 'major risk' as woman performs death defying stunt on cruise ship

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Dad Takes Aim at Cruise Staff After 20-Year-Old Son’s Fatal Jump

Francel Parker told his hometown newspaper that his family doesn’t drink, so he’s unsure how his son got so drunk just before he leaped to his death in the Caribbean.

Josh Fiallo

Breaking News Reporter

Getty Images/Bruno Vincent

The dad of Levion Parker , the 20-year-old Florida outdoorsman who drunkenly leaped to his death in front of his family on a Royal Caribbean cruise last week, is now questioning how his son was able to get so drunk despite being underage.

In an interview with his hometown newspaper, The Daily Sun , Francel Parker insisted that his son wasn’t suicidal and that they weren’t arguing before his fatal plunge—a statement that contradicts what others onboard told the New York Post they witnessed.

Instead, Francel told the paper his son’s spontaneous jump was done out of drunken ignorance—something he suggested should have been avoidable.

“We don’t drink,” he told the Sun . “I’d like to know how my son was served so much alcohol.”

Despite being over international waters at the time of the fatal plunge, roughly midway between Grand Inagua Island and Cuba, cruises that depart and return from U.S. ports are barred from serving alcohol to anyone under 21. Royal Caribbean has released a statement on the incident, but has not addressed witness statements that claimed Levion was drunk.

Parker added that he’s holding out hope his son, an outdoorsman who won a saltwater fishing tournament just last month, is still alive somewhere in the Caribbean—despite Thursday making it a full week since he disappeared into ocean, and two days since the U.S. Coast Guard called off its search.

“As soon as he went off the side, I prayed over him,” he said, adding that his son was a skilled diver. “I was confident the prayers I said over my son were heard. I stand on the word of God. I believe he is alive.”

The tragedy unfolded around 4 a.m. on April 4, on the 11th deck of the massive Liberty of the Seas cruise liner. Witnesses told the Post last week that Levion was hanging out in a hot tub with his brother when he was approached by his dad, who appeared angry that he’d been drinking.

After what he perceived as being an argument, the witness Bryan Sims told the Post he heard Levion tell his dad, “I’ll fix this right now.” Moments later, he jumped into the dark ocean below—an incident Sims described as being an “impulsive leap.”

Sims added that the ship was moving “pretty fast” and that Francel screamed for staff to alert the captain, which brought the ship to a complete stop within 20 minutes. The vessel launched rescue boats, but to no avail—Levion was nowhere to be found.

Francel told the Sun he flung six life rings off the ship hoping one would reach his son, who he said accompanied him on board along with his younger brother to take a break from his work on a commercial fishing boat.

Social media posts showed Levion graduated from North Port High School, in southwest Florida between Sarasota and Fort Myers, in 2022. He played football there, and regularly posted about fishing and hunting.

In in its lone statement on the incident, Royal Caribbean said last week it was “providing support and assistance” to Levion’s family.

“The ship’s crew immediately launched a search and rescue effort alongside the U.S. Coast Guard,” it said, adding, “For the privacy of the guest and their family, we have no additional details to share.”

Got a tip? Send it to The Daily Beast  here .

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Third Disney Cruise Line crew member arrested on child pornography charges

A third Disney Cruise Line crew member was arrested Monday on child pornography charges.

Law enforcement found sexually explicit pictures and videos of minors on two phones belonging to Tirso Neri, who was working on the Disney Dream. The material featured both teenagers and young children, according to an affidavit signed by Homeland Security Investigations Special Agent Eric Stowers.

Neri, 44, told investigators that he downloaded and bought links for files containing adult pornography via group chats on Telegram and Facebook Messenger. When asked about folders on one of his phones, including one that depicted sexually explicit images of a 17-year-old girl, he said he must have saved it to his phone without looking at it after receiving it in one of the group chats.

A further forensic examination showed that files in the folder had been viewed by the phone’s user, according to the document. Law enforcement also found numerous other folders “titled in the names of various females.”

Neri, who is a citizen of the Philippines, is charged with transportation of child pornography and possession of child pornography.

“In accordance with our zero-tolerance policy for this kind of alleged behavior, this individual is no longer with the company,” the cruise line told USA TODAY in an emailed statement. An attorney listed for Neri did not immediately respond to a request for comment.

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The news comes after two other Disney Cruise Line crew members were arrested on child pornography charges in January. A cruise ship dancer was arrested on similar charges earlier this month, but law enforcement did not specify what ship he was working on.

Nathan Diller is a consumer travel reporter for USA TODAY based in Nashville. You can reach him at [email protected].