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Reviews 4.4.

34,754 total

Most relevant

Much improved bus service from airport…

Much improved bus service from airport to Hilton Terminal 5 hotel. The hotel and parking have always been good. What let the package down was the Hoppa bus timetable and reliability when returning in the afternoon or evening. The service is now every 30 minutes and is reliable.

Date of experience : April 29, 2024

Blue car park at Stansted Airport

We always book with holiday extras for the Blue car park at Stansted. Just 5 min walk to the main terminal, well signposted and easy to find and navigate. The ANPR camera always recognises our car first time and never any issues. We come back again and again and always satisfied.

Date of experience : April 28, 2024

Have used Holiday extra carparks a few times at various airports. My go to when looking for parking. Road markings in Stansted yellow short stay needs updating as if you follow them you end up at the blue car park. Otherwise very easy to use.

Date of experience : April 26, 2024

No problems whatsoever

No problems whatsoever, arrived a little earlier than scheduled but barriers opened straight away. Same on return, smooth exit from T2 West at Manchester.

Date of experience : April 22, 2024

I spoke to a lovely lady "Lauren" who…

I spoke to a lovely lady "Lauren" who was very helpful and added my change in medical condition to my policy, very efficient, polite and helpful. Didn't wait very long in the queue, unlike some companies who keep you waiting for ages, sometimes up to 1 hour recently.

Date of experience : May 01, 2024

Great company

Great company, have used several times at various airports and always goes to military precision. The thing that has always really stood out to me is how polite all the staff are at the counter, on the buses and in the car park areas, they always greet you with a smile ask where you are off to on holiday and when you return ask if you have had a nice time. Manners are free and this to me makes APH carparking extremely good.

Holiday Extras for all your travel needs

Holiday Extras offer fantastic services. I have used them for many years and not just for Airport Parking, which is effortlessly constructed as a product, I come back time and time again. Holiday Extras also provide amazing package trips to some fantastic events. Being able to book an event and an overnight stay, with ease, one price, one customer service if needed is fantastic. Never had any problems, website and/ or App give explanations that are easy to read and understand. Highly recommend.

Date of experience : April 25, 2024

Effortless Parking

We have used Holidayextras for parking for our last 3 trips and each one has been effortless and worry free. I would recommend them as they are more affordable than going direct.

Poor Customer Service

Beware if you need to cancel. Due to medical emergency we needed to cancel a car parking booking. Accepted this was a non refundable booking but we had travel insurance so this could be claimed (we thought) When we cancelled the booking we were issued with a useless voucher meaning we could not claim on our travel insurance. No telephone support. Tried twice via live chat and was repeatedly told there was no way to reject the voucher. Live chat refused to share the registered business address. All we needed was a note saying it was completely cancelled and that no refund or voucher given. All other companies we had used provided this with complete ease.

Maybelle is a true credit to Holiday…

Maybelle is a true credit to Holiday Extra's! She made the cancellation/refund process simple, and helped me understand what the next steps would be. She was prompt with her responses, kind, attentive, understanding and patient as I had to keep popping away from my desk.

Nice, easy and friendly. Exit at Luton a little confusing. I'd have given 5 star but 2 taken off for the unprofessional driving on the way back from airport. He was on a call via bluetooth, echoing loudly in the bus. Feeling very uncomfortable, I asked if he could not have in a way that we could hear, he responded that it wasn't a personal call. Personal or work, sir, your customers DON'T need to hear it! Finished the 1st, made a 2nd asking for shift for the next day, still loudly echoing all over the bus. DISGRACEFUL! No matter your job title, being on duty means being professional.

Affordable and reliable holiday extras

From booking to completion,this was an excellent experience and value for money. Kept well informed, helpline easily available. Premier inn, a perfect spot for a stay near the airport with easy assess to the airport parking. Drop and go was as explained, perfect timing with departure and return. Highly recommend using this company.

Sales the way it should be

Kelly was friendly, helpful & informative, she checked other options to see if I could get more for less & was clear in everything we spoke about.

Date of experience : April 30, 2024

Cannot fault Holiday Extras today

Cannot fault Holiday Extras today, had to contact them to notify them if a change to our screening and we travel in less than two weeks. The lady we spoke to was so kind and efficient and called us back as soon as she was able having heard back from the Underwriting team. Fantastic service. Thank you.

Airparks drop off Luton

Great service on Airparks drop off at Luton but a bit of a scrum on the transfer back near midnight on Sunday and car parked close to a water filled pothole.

large carpark very simple to park

large carpark very simple to park, signage to car park is good. carpark is split up into zones so its easy to find your car on return. walk to airport is perhaps 5 to 10 mins. last bit of the walkway is under cover.

On Line Chat

I booked parking at Heathrow airport and I couldn’t change the car details. My husband has his own number plate but the car make and model we’re wrong. I used the online chat and got Lydia who was very helpful and sorted everything straight away.

Date of experience : April 27, 2024

Premiair edinburgh

Premiair edinburgh, lacked terminal signs and no bus transport available. Very disappointing. The car park also is very untidy and dusty leaving our car covered in thick dust and grime after 4 days

This was our second time of booking…

This was our second time of booking through holiday extras and both times we were well impressed. We stayed at the airport Inn both times along with parking and we cannot find fault. The reception staff, bar staff and restaurant staff are so friendly and helpful. We will definitely be using holiday extras again..

Date of experience : April 10, 2024

Always A Pleasure To Deal With.

I have used Holiday Extras for several years and have always been easy to deal with. i tried buying a new policy through a comparison website but my payment would not go through. I decided to contact Holiday Extras direct and spoke to Yvette who was friendly, polite and extremely helpful. Everything got sorted and i now have a new policy - bring on the travel.

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Holiday Extras   Reviews

In the Online marketplace category

Visit this website

Company activity See all

Write a review

Reviews 4.4.

34,754 total

Most relevant

Much improved bus service from airport…

Much improved bus service from airport to Hilton Terminal 5 hotel. The hotel and parking have always been good. What let the package down was the Hoppa bus timetable and reliability when returning in the afternoon or evening. The service is now every 30 minutes and is reliable.

Date of experience : 29 April 2024

Blue car park at Stansted Airport

We always book with holiday extras for the Blue car park at Stansted. Just 5 min walk to the main terminal, well signposted and easy to find and navigate. The ANPR camera always recognises our car first time and never any issues. We come back again and again and always satisfied.

Date of experience : 28 April 2024

Have used Holiday extra carparks a few times at various airports. My go to when looking for parking. Road markings in Stansted yellow short stay needs updating as if you follow them you end up at the blue car park. Otherwise very easy to use.

Date of experience : 26 April 2024

No problems whatsoever

No problems whatsoever, arrived a little earlier than scheduled but barriers opened straight away. Same on return, smooth exit from T2 West at Manchester.

Date of experience : 22 April 2024

I spoke to a lovely lady "Lauren" who…

I spoke to a lovely lady "Lauren" who was very helpful and added my change in medical condition to my policy, very efficient, polite and helpful. Didn't wait very long in the queue, unlike some companies who keep you waiting for ages, sometimes up to 1 hour recently.

Date of experience : 01 May 2024

Great company

Great company, have used several times at various airports and always goes to military precision. The thing that has always really stood out to me is how polite all the staff are at the counter, on the buses and in the car park areas, they always greet you with a smile ask where you are off to on holiday and when you return ask if you have had a nice time. Manners are free and this to me makes APH carparking extremely good.

Holiday Extras for all your travel needs

Holiday Extras offer fantastic services. I have used them for many years and not just for Airport Parking, which is effortlessly constructed as a product, I come back time and time again. Holiday Extras also provide amazing package trips to some fantastic events. Being able to book an event and an overnight stay, with ease, one price, one customer service if needed is fantastic. Never had any problems, website and/ or App give explanations that are easy to read and understand. Highly recommend.

Date of experience : 25 April 2024

Effortless Parking

We have used Holidayextras for parking for our last 3 trips and each one has been effortless and worry free. I would recommend them as they are more affordable than going direct.

Poor Customer Service

Beware if you need to cancel. Due to medical emergency we needed to cancel a car parking booking. Accepted this was a non refundable booking but we had travel insurance so this could be claimed (we thought) When we cancelled the booking we were issued with a useless voucher meaning we could not claim on our travel insurance. No telephone support. Tried twice via live chat and was repeatedly told there was no way to reject the voucher. Live chat refused to share the registered business address. All we needed was a note saying it was completely cancelled and that no refund or voucher given. All other companies we had used provided this with complete ease.

Maybelle is a true credit to Holiday…

Maybelle is a true credit to Holiday Extra's! She made the cancellation/refund process simple, and helped me understand what the next steps would be. She was prompt with her responses, kind, attentive, understanding and patient as I had to keep popping away from my desk.

Nice, easy and friendly. Exit at Luton a little confusing. I'd have given 5 star but 2 taken off for the unprofessional driving on the way back from airport. He was on a call via bluetooth, echoing loudly in the bus. Feeling very uncomfortable, I asked if he could not have in a way that we could hear, he responded that it wasn't a personal call. Personal or work, sir, your customers DON'T need to hear it! Finished the 1st, made a 2nd asking for shift for the next day, still loudly echoing all over the bus. DISGRACEFUL! No matter your job title, being on duty means being professional.

Affordable and reliable holiday extras

From booking to completion,this was an excellent experience and value for money. Kept well informed, helpline easily available. Premier inn, a perfect spot for a stay near the airport with easy assess to the airport parking. Drop and go was as explained, perfect timing with departure and return. Highly recommend using this company.

Sales the way it should be

Kelly was friendly, helpful & informative, she checked other options to see if I could get more for less & was clear in everything we spoke about.

Date of experience : 30 April 2024

Cannot fault Holiday Extras today

Cannot fault Holiday Extras today, had to contact them to notify them if a change to our screening and we travel in less than two weeks. The lady we spoke to was so kind and efficient and called us back as soon as she was able having heard back from the Underwriting team. Fantastic service. Thank you.

Airparks drop off Luton

Great service on Airparks drop off at Luton but a bit of a scrum on the transfer back near midnight on Sunday and car parked close to a water filled pothole.

large carpark very simple to park

large carpark very simple to park, signage to car park is good. carpark is split up into zones so its easy to find your car on return. walk to airport is perhaps 5 to 10 mins. last bit of the walkway is under cover.

On Line Chat

I booked parking at Heathrow airport and I couldn’t change the car details. My husband has his own number plate but the car make and model we’re wrong. I used the online chat and got Lydia who was very helpful and sorted everything straight away.

Date of experience : 27 April 2024

Premiair edinburgh

Premiair edinburgh, lacked terminal signs and no bus transport available. Very disappointing. The car park also is very untidy and dusty leaving our car covered in thick dust and grime after 4 days

This was our second time of booking…

This was our second time of booking through holiday extras and both times we were well impressed. We stayed at the airport Inn both times along with parking and we cannot find fault. The reception staff, bar staff and restaurant staff are so friendly and helpful. We will definitely be using holiday extras again..

Date of experience : 10 April 2024

Always A Pleasure To Deal With.

I have used Holiday Extras for several years and have always been easy to deal with. i tried buying a new policy through a comparison website but my payment would not go through. I decided to contact Holiday Extras direct and spoke to Yvette who was friendly, polite and extremely helpful. Everything got sorted and i now have a new policy - bring on the travel.

Explorelane

Travel insurance: 10 expert tips with holiday extras.

Introduction

When embarking on a journey, whether it’s a leisurely vacation or a business trip, ensuring you have the right travel insurance is paramount. Holiday Extras , a renowned name in the travel industry, offers a comprehensive range of travel insurance options to suit every traveler’s needs. In this guide, we’ll explore ten expert tips to help you navigate the world of travel insurance and secure the perfect plan with Holiday Extras .

1. Assess Your Needs

The first step in finding the ideal travel insurance with Holiday Extras is to assess your specific needs. Consider the nature of your trip, the duration, and the activities you plan to engage in. Holiday Extras provides a variety of coverage options, from basic plans for casual travelers to comprehensive packages for those seeking extensive protection.

2. Compare Plans

Holiday Extras offers a variety of travel insurance plans, each tailored to different types of travelers. Take the time to compare these plans, considering coverage limits, exclusions, and any additional perks. A thorough comparison ensures you select a plan that aligns perfectly with your travel requirements.

3. Understand Coverage Inclusions and Exclusions

Before finalizing your travel insurance with Holiday Extras , it’s crucial to understand the coverage inclusions and exclusions. Be aware of what the policy covers, such as medical expenses, trip cancellations, and lost belongings. Equally important is knowing what is not covered, so you can make informed decisions and avoid any surprises during your trip.

4. Check for Customization Options

Holiday Extras recognizes that every traveler is unique. Look for customization options within their insurance plans that allow you to tailor coverage to your specific needs. Whether it’s adding extra coverage for valuable items or adjusting trip cancellation limits, having the ability to customize ensures your policy meets your individual requirements.

5. Consider Medical Coverage Abroad

Health emergencies can happen at any time, and having comprehensive medical coverage abroad is essential. Holiday Extras provides options for medical coverage, including emergency medical expenses and evacuation. Ensure that the plan you choose adequately addresses your health and medical needs during your travels.

6. Evaluate Customer Reviews and Ratings

One of the best ways to gauge the effectiveness of a travel insurance provider is by reviewing customer feedback. Explore online reviews and ratings for Holiday Extras to gain insights into the experiences of other travelers. Positive reviews often highlight the provider’s reliability and customer service, crucial factors when choosing the right travel insurance.

7. Look for 24/7 Assistance

Travel emergencies can occur at any time, regardless of time zones. Opt for a Holiday Extras travel insurance plan that offers 24/7 assistance. This ensures that you can reach out for help whenever you need it, whether you’re facing a medical emergency or require assistance with travel disruptions.

8. Review the Claims Process

Understanding the claims process is essential for a smooth experience in case you need to make a claim. Holiday Extras provides clear information on their claims procedure. Familiarize yourself with the steps involved and the documentation required, making the claims process hassle-free when you need it the most.

9. Take Advantage of Discounts and Promotions

Holiday Extras frequently offers discounts and promotions on their travel insurance plans. Keep an eye out for these special offers, as they can provide you with cost-effective options without compromising on coverage. Check their website or contact customer service to inquire about any ongoing promotions.

10. Plan Ahead and Purchase Early

Lastly, plan ahead and purchase your travel insurance with Holiday Extras early in your trip-planning process. This not only ensures that you have ample time to explore and compare options but also provides you with coverage for unexpected events that may arise before your departure.

Securing the perfect travel insurance with Holiday Extras involves careful consideration of your needs, plan comparisons, and a thorough understanding of the coverage provided. By following these ten expert tips, you can confidently choose a travel insurance plan that not only meets your requirements but also enhances your overall travel experience. With Holiday Extras , you can embark on your journey with the assurance that you are well-protected throughout your adventures.

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Manage your t ravel insurance policy online with ease. Get answers to common questions about our cover. And find out who to contact for emergency medical assistance, to make a claim, or for other types of enquiry.

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Common travel insurance questions

How do i make claim on my travel insurance.

The easiest way to make a claim on your Post Office Travel Insurance policy is online. Or, if you prefer to talk to one of our team, you can make a claim by phone

Our  how to make a claim page walks you through the steps for both routes.

Does Post Office Travel Insurance include cover for Covid-19?

All Post Office Travel Insurance include a level of cover for disruption resulting from Covid-19 in some circumstances. You can also add our trip disruption option , which provides additional cover for others set out in the policy wording.

For more information, visit our page on travel insurance covid-19 cover .

I’m on my trip and need emergency medical assistance. What should I do?

Call our emergency medical assistance line 0208 865 3074 any time, 24/7. If you’re calling from outside the UK, dial 44 first and leave out the first zero

How do I renew or cancel the renewal of my travel insurance policy?

When you buy an annual multi-trip policy, it can be renewed automatically or manually. Or, if you prefer it doesn’t renew, you can turn off the auto-renewal. Whatever your choice, we’ll write to you around 28 days before the date your current policy is due to end. We’ll detail any changes we’ll make should you wish to renew the policy. And we’ll give you a quote for the next year’s cover.

Automatic renewal:  if you buy an annual multi-trip policy, it will be set to renew automatically at the end of its term to keep you covered. If you prefer to opt out of this, you can do so then or any time during the policy. You can also turn auto renewal on later. Just call our contact centre. If you’ve declared medical conditions for anyone listed on the policy, it can’t be set to auto renew.

Manual renewal:  If you’ve opted out of auto renewal, it’s easy to set this up later or renew manually. You can do this in your online account. Or just call our contact centre. If you miss the renewal date, you can still take out a new policy later. You’ll need to start a new quote, as the renewal quote is only valid until your current policy’s expiry date. This may also mean a gap in your cover until the new policy starts.

Turning off auto-renewal:   If your existing policy is set to auto renew but you change your mind later, you can turn it off any time during the policy term. Again, just do this in your online account or call our contact centre. If you’re within the last 8 days of your policy, you’ll need to call our contact centre to do so. The later you do this the higher the chance a renewal payment will be taken by the bank. If this happens before your renewal cancellation is processed, we’ll make sure your payment is refunded.

My policy includes Flight Delay Assistance. How do I register a flight?

If you bought a Post Office Travel Insurance policy with our premier level of cover, it includes Flight Delay Assistance. You should have received an email from us with details of how to register for this service. If you can’t find the email, arranged your policy in a Post Office branch or don't have an email address, all the information you need will be in your policy confirmation pack. You can register your flights using our self-service centre. Log into your account

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Check for any travel alerts or disruptions that might affect your travel plans, insurance and other travel services, and what to do if they do.

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View and manage your Travel Insurance policy online.

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Access your account from your computer, smartphone or tablet.

Emergency medical assistance

If it’s a medical emergency, please call us immediately

Call: 0208 865 3074

Replace the first zero with 44 if calling from abroad

To make a claim

For non-emergency claims, here’s how to get in touch

Submit your claim or retrieve an existing claim online Claim here

Call us on (1): 0333 333 9702

• Monday to Friday: 9am – 5pm
• Closed Saturdays, Sundays and bank holidays

To make a gadget cover claim

If you have the gadget cover add-on and need claim against it, please contact our partner Taurus Insurance Services Limited directly 

Read the claims guide and complete a claim form

Make a claim online

Call Taurus on (1): +44 (0) 330 020 0024

Contact Tauris at: [email protected]

If you need to make a claim on the gadget add-on you can contact that team directly

• Monday to Friday: 8.30am – 6.30pm

Saturday: 9am – 5.30pm

Send us a message

Complete and send our travel insurance online enquiry form

[email protected]

Call us on (1): 0330 123 3690

• Saturday: 9am - 5.30pm

Complaints 

If you’re not happy we’d like to know so we can do our best to put things right. 

To complain about a claim or the assistance you received while travelling

Write to: Quality Department Collinson Insurance Services Limited Sussex House Perrymount Road Haywards Heath RH16 1DN

To complain about a gadget add-on claim

To send a complaint about making a claim on these policies

Write to: [email protected]

Write to: Taurus Insurance Services Ltd. Customer Relations Officer Taurus Insurance Services Limited Suite 2209-2217 Eurotowers Europort Road Gibraltar

For all complaints

Please quote the claim number in all correspondence.

Sales and application complaints

For complaints about sales literature, policy information, how your policy was sold to you on the phone or online, or the Medical Screening Service process.

Call us on (1): 0330 123 1382

Write to us at: [email protected]

Write to us at: Post Office Travel Insurance 67 Hope Street Glasgow G2 3AE

Please head any written correspondence 'COMPLAINT' and include copies of supporting material.

Taking complaints further

If you’re not satisfied with how we’ve handled your complaint, you can refer it to the Financial Ombudsman Service.

Contact the Financial Ombudsman Service

Please make sure you’ve been through our own complaints procedure first. You should contact the ombudsmen within six months of our final decision. 

Write to: Financial Ombudsman Service Exchange Tower  Harbour Exchange Square E14 9SR London

Call (1): 0800 023 4567

or 0300 1239123

• Monday to Friday: 8am - 5pm
• Saturday: 9am - 1pm
• Closed Sunday and bank holidays

Write to: [email protected] 

Visit the Financial Ombudsman Service site:

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(1) Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Calls may be monitored or recorded for training and compliance purposes.

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Can I book travel insurance through Fred. Olsen Cruise Lines?

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Help topics

Having appropriate cruise insurance cover is a requirement for booking your holiday with us. Knowing you have comprehensive cover means you can relax and concentrate on planning the rest of your holiday. To help, we’ve provided three top tips for organising your cover.

TIP ONE: Ensure you have the right cover. To avoid any pitfalls it’s best to ensure your cover is specific to cruise holidays. Also, declaring all pre-existing medical conditions to your insurer will reduce your potential for financial consequences.

TIP TWO : Avoid potential loopholes It is tempting to save money and opt for the cheapest holiday insurance. However, many policies have loopholes that will not provide cover for the exact circumstance in the claim. Be sure to investigate what’s covered in your policy.

TIP THREE : Purchase your cover early We advise you to get insurance organised for your forthcoming cruise as soon as you have booked. This will give you peace of mind that you are covered and protect your non-refundable deposit.

HOLIDAY EXTRAS

Fred. Olsen Cruises recognises Holiday Extras to offer competitive Travel Insurance that is tailored towards you and your cruise. 

For a quote or to buy a policy please give Holiday Extras’ dedicated insurance specialists a call on 0800 0420 218 quoting FOBR1 or visit  holidayextras.co.uk/fred

Holiday Extras Cover Ltd are authorised by the Financial Conduct Authority.

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Our new direct Virgin Atlantic service commences 22nd October 2023.

Please remember when searching for your holiday to add an additional night, as we operate an overnight service on our outbound flight.

i.e. For a 7 night holiday please search for 8 nights.

Our new direct Virgin Atlantic service commences 30th October 2023.

We will operate from London Heathrow four times a week on Mondays, Tuesdays, Thursdays and Saturdays.

Our seasonal Virgin Atlantic service with up to 4 direct flights, will operate until the 19th May 2024.

Our seasonal direct service will recommence on the 28th October 2024.

Our Virgin Atlantic service operates on Mondays, Wednesdays and Sundays.

Flights include a short touchdown in Barbados.

Our Virgin Atlantic service operates on Tuesdays, Fridays and Saturdays until 29th March 2024. From the 2nd April, this service will reduce to Tuesdays and Saturdays.

Our seasonal service will recommence on the 29th October 2024, with flights operating on Tuesdays, Fridays and Saturdays

Our seasonal Virgin Atlantic service with up to 3 direct flights, will operate until the 11th May 2024. Flights will commence from 23 May 2024 - 24th October 2024 on Thursdays and include a short touchdown.

Our seasonal direct service will recommence on the 29th October 2024.

Daily direct flights from London Gatwick to New York with our partner airline, Delta, operates between 10th April and 26th October 2024.

Our Virgin Atlantic service with direct flights, will operate on Wednesdays and Sundays until the 30th March 2024.

Our direct service will operate on Tuesdays and Thursdays from the 2nd April 2024.

1 room / 2 adults

Please enter all child ages

There must be 1 adult per child under two years of age travelling, please adjust your passenger number

To book online please select a maximum of 9 passengers, to book 10 adults or more please call 0344 557 3978

Please note: Drivers must be over the age of 21 to hire a car unless otherwise specified. Drivers between 21 and 24 years of age may be subject to additional costs.

All the essentials you need before you travel

Take a look at our range of travel extras which will help you get your holiday off to a flying start. From airport parking to travel money and airport lounge access. Find everything you need right here.

Holiday Extras

Airport parking and airport hotels.

Make your travel experience seamless with Cumbria Travel! As your gateway to hassle-free journeys, we're thrilled to announce our partnership with Holiday Extras, a trusted name in airport services. Enjoy exclusive access to premium airport parking and a curated selection of comfortable airport hotels, ensuring your journey begins and ends with convenience and relaxation. Click the link below to explore unbeatable deals and elevate your travel experience with Cumbria Travel and Holiday Extras. Holiday Extras

Travel Insurance

Ensuring that your holidays are appropriately protected is one of our main priorities. That's why we have partnered with Holiday Extras so you can get a travel insurance quote to protect you before and whilst you are travelling. Holiday Extras Cover Ltd is authorised and regulated by the Financial Conduct Authority. For more information or to obtain a quote, please go to their website ( you can press the button below ) Or call them on 0800 083 3551 to speak to a friendly advisor. Please quote ABTA number (P6820 Whitehaven P7080 Dunmail Park, Workington )upon calling.

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If you’d like to contact one of our teams, please find their contact details below.

You can also find extra information on different ways you can access our website, download your policy documents or contact our customer service team on this page. Please continue to scroll down for more information.

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You can login to or create your free account by clicking the button below. Once logged in you will be able to manage your quotes and policies, including viewing, downloading or resending your policy documents. You will also be able to change your travel dates and cancel your policy. If you need to update your medical declaration, by adding new medical conditions or medications, you can do so via your Customer Area. Should the change in health impact your total policy price, you will be able to pay online via the Customer Area. Alternatively, if you need to remove or amend an incorrect medical declaration, then you will need to call our Customer Service team and they will be able to assist you over the phone. Click here to visit the  Customer Area.

If you have a question about Holidaysafe or our products, you may be able to find the answer in our frequently asked questions section –  FAQs

If you can’t find the answer to your question in the FAQ you also have the option to talk to a member of our team by clicking the button below. The live chat will open a new window and you’ll be connected with a member of our Customer Service team.

Contact us via our live chat function Monday-Friday 9am-6pm by clicking here .

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Complete our online form to send a message straight to our customer service team, please complete as much information as possible to speed up the process and someone will be in touch to answer your query.

If you want to start a claim or have a claims query, please visit our Claims tab.

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Holidaysafe Travel Insurance, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY

If you would prefer to speak to a member of the customer service team, please call 0333 005 1062 and hold the line to speak to an operator. We are open 8am-8pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).

How To Contact Us If You’re Deaf, Hard-of-Hearing or Speech-Impaired

Phone calls are a vital way for many of our customer to get in touch with us, receive a travel insurance quote and protect their holidays. This is why we offer two different methods that you can contact us via if you’re deaf, hard-of-hearing, or speech-impaired.

Below are two systems that our customer service team are contactable on, if you need to get in touch with us in a different type of way.

• The Relay Assistance App:

By downloading the Relay Assistance app and linking it with your number, you can contact our team to discuss your travel insurance quote or policy.

Once you’ve connected your number to the Relay Assistance app, you can call our team and then read what our customer service team say and either talk or type your response back to them.

• Via Your Textphone:

We understand that not everyone wants to use their mobile or computer to make calls. So, can use your Minicom or Uniphone textphone to contact us instead.

Simply dial 18001 followed by our customer service number and wait for a Relay UK assistant to connect to the call.

Once you have connected to a Relay UK assistant, you can then type or speak with one of our customer service advisors and the Relay UK assistance will type back anything our customer service team respond.

We would like to apologise in advance for any inconvenience caused by our busy phone lines, but we will always endeavour to answer your call or query as quickly as we possibly can.

Bereavement Service

If you need to inform us that a loved one has passed away, we’re here to help. Firstly, we’re so sorry for your loss. Please live chat with us or give us a call on 0333 005 1062 and our customer services team will be able to assist with amending or cancelling a policy. They can also ensure any non-essential correspondence is stopped.

Medical Screening

Medical quotes.

If you are interested in purchasing a policy and would like to declare medical conditions, you can do this online. Simply click ‘Get a Quote’, enter your details, and the quote process will guide you through a medical declaration.

If you have any questions, please feel free to chat with us (you’ll see the button at the bottom right hand of your screen throughout the quote process). Alternatively, you can call us on 0333 005 1062 and hold the line to speak to a member of our team. We are open 9am-6pm Monday-Friday, and weekends 9am – 5pm.

Change In Health

If you need to declare a change in health, you can do so online by logging into your customer area account, or creating a free account here . Or if you would prefer to speak to a member of the customer service team to declare conditions, you can call us on 0333 005 1062 and hold the line to speak to a member of our team. We are open 9am-6pm Monday-Friday, and weekends 9am-5pm.

We would like to apologise in advance for any inconvenience caused by our busy phone lines, but we will always endeavour to answer your call or query as quickly as possible.

End Supplier Failure Claims

If you need to make a claim for End Supplier failure and you purchased your policy before 19th December 2023, please contact IPP via [email protected] or call +44 (0)345 266 1872.

All Other Claims

The easiest way to make a claim is on our Insurer’s secure website. This gives you time to gather all the documents you need, submit them online and means no waiting for the post. You can kickstart your claim here.

Their online claims portal is available 24/7, with an immediate decision available for certain claims.

Alternatively, you can call 0333 005 1064 and a member of our appointed claims team will assist you. For more information on the claims process, please visit this page .

Emergency Medical Assistance

To speak to a member of the emergency medical assistance team please call 0333 005 1065 the team is available 24 hours a day, every day of the year.

For more information on what to do in a medical emergency, please visit this page .

For more details around our complaints process and submitting a complaint, please visit this page .

*Please note, Holidaysafe’s online prices automatically include a 15% discount against our Customer Service Centre prices.

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Holidaysafe is a trading name of Travel Insurance Facilities Plc, which is authorised and regulated by the Financial Conduct Authority FRN306537. tifgroup is trading name of Travel Insurance Facilities Plc registered in England No. 3220410. tifgroup; all rights reserved. Registered Office: 1 Tower View, Kings Hill, West Malling, ME19 4UY. All policies offered are on a non-advised basis.

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Annual Multi Trip

• Best overall
• Best for expensive trips
• Best for exotic trips
• Best for annual plans

How we reviewed travel insurance for seniors

Best travel insurance for seniors of may 2024.

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

Reaching your golden years doesn't mean your adventures have to end. In fact, in this stage of life, you'll hopefully have more time and resources to travel. But as a senior citizen, you'll want to ensure you have travel insurance that covers any health-related issues arise while you travel.

Our top picks for the best senior travel insurance

• Best overall: Allianz Travel Insurance
• Best for expensive trips: John Hancock Travel Insurance
• Best for exotic trips: World Nomads Travel Insurance

Best for annual plans: Travel Guard

How we rate the best senior travel insurance companies »

Compare travel insurance for seniors

Your health gets more unpredictable as you age, which makes travel insurance more important for seniors. Unfortunately, it's also more expensive. The best travel insurance for seniors won't have too steep of a price hike compared to rates for younger travelers. It will have high coverage limits for emergency medical coverage, trip cancellations, and and emergency medical evacuation. It's also important that your travel insurance offers pre-existing condition waivers , ideally at no extra cost to the traveler. 

Here are our picks for the best travel insurance coverage for seniors in 2024.

Best overall: Allianz

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Good option for frequent travelers thanks to its annual multi-trip policies
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Doesn't increase premium for trips longer than 30 days, meaning it could be one of the more affordable options for a long trip
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Some plans include free coverage for children 17 and under
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Concierge included with some plans
• con icon Two crossed lines that form an 'X'. Coverage for medical emergency is lower than some competitors' policies
• con icon Two crossed lines that form an 'X'. Plans don't include coverage contact sports and high-altitude activities
• Single and multi-trip plans available
• Trip cancellation and interruption coverage starting at up to $10,000 (higher limits with more expensive plans)
• Preexisting medical condition coverage available with some plans

Allianz Travel Insurance is one of the most widely recognized names in travel insurance, and it stands out as one of the top travel insurance providers for seniors. It offers a wide range of policies covering medical treatments overseas and emergency medical transport.

Allianz also provides options for varying trip lengths. Its annual multi-trip policies , for example, cover any trip you make during your policy period, even if they aren't yet planned, making it an excellent option for seniors who vacation multiple times per year.

Read our Allianz Travel Insurance review here.

Best for expensive trips: John Hancock

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers 3 travel insurance plans
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Cancel for any reason rider available
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Affordable travel insurance premiums
• con icon Two crossed lines that form an 'X'. Reviews of claims process are mixed
• con icon Two crossed lines that form an 'X'. Buyers may not get specialty coverage for sports equipment and other high value items
• Trip cancellation for 100% of the trip cost
• Trip interruption insurance for up to 150% of the trip cost
• Emergency medical coverage of up to $250,000 per person
• Medical evacuation coverage of up to $1,000,000

John Hancock Travel Insurance plans for seniors offer some of the best coverage available. It provides generous maximum benefit amounts while still offering affordable prices.

Each plan includes coverages like trip cancellation, emergency accident, and emergency medical, with the option to add benefits like CFAR (cancel for any reason) . Plus, getting a free online quote is a quick and straightforward process.

Read our John Hancock Travel Insurance review here.

Best for exotic trips: World Nomads

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Coverage for 200+ activities like skiing, surfing, and rock climbing
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Only two plans to choose from, making it simple to find the right option
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. You can purchase coverage even after your trip has started
• con icon Two crossed lines that form an 'X'. If your trip costs more than $10,000, you may want to choose other insurance because trip protection is capped at up to $10,000 (for the Explorer plan)
• con icon Two crossed lines that form an 'X'. Doesn't offer coverage for travelers older than 70
• con icon Two crossed lines that form an 'X'. No Cancel for Any Reason (CFAR) option
• Coverage for 150+ activities and sports
• 2 plans: Standard and Explorer
• Trip protection for up to $10,000
• Emergency medical insurance of up to $100,000
• Emergency evacuation coverage for up to $500,000
• Coverage to protect your items (up to $3,000)

World Nomads Travel Insurance is a great choice for active senior citizens under 70 who want comprehensive travel insurance. The key difference between World Nomads and many other providers is that it covers 200+ adventurous activities like scuba diving, mountain biking, surfing, skiing, and even bungee jumping. In addition, World Nomads' trip cancellation and emergency medical coverage includes COVID-19-related issues. Many other insurers are excluding that type of coverage now.

For adventurous senior citizens over the age of 70 years, World Nomads suggests working with its partner, TripAssure .

Read our World Nomads Travel Insurance review here.

Trip cancellation coverage for up to 100% of the trip cost and trip interruption coverage for up to 150% of the trip cost

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Trip cancellation coverage of up to 100% of the cost, for all three plan levels
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. CFAR covers up to 75% of total trip costs (maximum of $112,500 on some plans) 
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Medical coverage of up to $500,000 and evacuation of up to $1,000,000 per person
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Includes COVID coverage 
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Above average baggage loss and delay benefits
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. High medical evacuation coverage
• con icon Two crossed lines that form an 'X'. Premiums may run slightly higher than competitors

Travel Guard is a well-established and highly rated name in the travel insurance industry. It offers three main coverage options to choose from, and in general its policies have above-average coverage for baggage loss and baggage delays, plus high medical evaluation coverage limits.

• Trip cancellation coverage for up to 100% of the trip cost
• Trip interruption coverage for up to 150% of the trip cost
• Preexisting medical conditions exclusions waiver must be purchased within 15 days of initial trip payment
• Annual travel insurance plan and Pack N' Go plan (for last-minute trips) available

Travel Guard  offers comprehensive insurance plans for shorter and longer trips. One of its more unique offerings is its Travel Guard Annual Plan.

This annual travel insurance comes with standard coverage benefits (trip delay, baggage loss, etc.) and substantial coverage amounts, which is important for seniors who travel multiple times per year. Travel Guard also offers a preexisting medical condition waiver, meaning those with certain medical issues can still gain coverage.

Read our AIG Travel Guard Insurance review here.

Understanding travel insurance for seniors

Before diving into the specifics, it's essential to understand what travel insurance is and why it's particularly important for senior travelers. The best travel insurance offers financial protection against unexpected events affecting your trip, such as trip cancellations, medical emergencies, or lost luggage.

Types of coverage

• Medical Coverage: Ensures your medical expenses are covered in case of illness or injury.
• Trip Cancellation/Interruption Coverage: Provides reimbursement if your trip is canceled or cut short due to unforeseen events.
• Baggage Coverage: Covers loss, damage, or theft of personal items during your trip.

Benefits of travel insurance for seniors

• Peace of Mind: Knowing you're covered in case of emergencies can make your travel stress-free.
• Financial Protection: Shields you from potentially overwhelming medical costs and trip cancellations fees.
• Assistance Services: Many plans offer 24/7 assistance services, providing help whenever and wherever you need it.

Making the most of your plan

After choosing a plan, it's crucial to understand your policy fully and know what services are available to you in case of an emergency.

Understanding your policy

• Read the fine print and understand the claims process to avoid surprises.

Emergency assistance services

• Familiarize yourself with the emergency assistance services offered by your plan and keep all necessary contact information handy.

How to pick senior travel insurance

It's wise to compare several different travel insurance policies for the best coverage and pricing, as premiums vary widely between insurers and depend on factors like your age and travel destination.

That said, some of the more essential coverages to look for if you're a senior citizen include:

• Travel medical coverage - This coverage will pay for your medical bills outside the US.
• Medical evacuation coverage - If you're injured or become sick while traveling, this coverage will transport you to the nearest hospital or even back home if your condition necessitates it.
• Preexisting conditions - Coverage for known health conditions. You'll need to purchase travel insurance within a certain time period from when you book your trip to qualify for a preexisting condition waiver .
• Cancel for any reason (CFAR) - The name says it all! It'll cost extra and you'll need to purchase insurance early, but it's the most comprehensive trip cancellation coverage you can get. Note that CFAR insurance usually only covers up to 75% of your trip fees.
• Trip cancellation insurance - This coverage provides reimbursement for your prepaid and nonrefundable costs if you cannot make your trip due to an unforeseen event.
• Baggage delay insurance - This coverage will reimburse you for essentials like toiletries and clothes if your bags are delayed.
• Lost luggage insurance - This coverage will reimburse you up to a specified amount if your bags get lost en route.

Of these, the most critical to note are whether or not your policy covers preexisting conditions and the limits for travel medical insurance and emergency medical evacuation.

Some insurance companies offer a waiver that will cover preexisting conditions. You'll have to follow the requirements for adding a waiver to your policy, like insuring the entire cost of your trip. Or purchase the policy within a specific time after making your first trip deposit payments.

You'll also want to find a policy with high maximum limits for travel medical and emergency medical evacuation coverage. These types of expenses can be substantial, so you want to have appropriate coverage.

When comparing senior travel insurance options, we looked at the following factors to evaluate each travel insurance provider:

• Coverage limits: We looked at each travel insurance company's coverage amounts for benefits like medical emergencies and trip cancellation.
• Flexibility: We looked at how customizable a policy is, so you can choose what your travel insurance policy covers .
• Coverage for preexisting conditions: Preexisting conditions are one of the more critical factors for travel insurance for senior citizens, so we looked at travel insurance companies that offer the best coverage for preexisting conditions.
• Price: We compared travel insurance providers offering reasonable basic and comprehensive coverage rates.
• Benefits geared towards seniors: We compared travel insurance companies that offer solid coverage for senior citizens, like medical evacuation, COVID-19 coverage, and trip cancellation.

You can read more about our insurance rating methodology here.

Seniors should look for travel insurance policies that offer comprehensive medical coverage, including for preexisting conditions and emergency medical evacuation. They should also consider policies with higher coverage limits to ensure adequate protection. Additionally, seniors should seek travel insurance plans that provide 24/7 assistance services, as well as coverage for trip cancellations, interruptions, and baggage protection.

The cost of senior travel insurance coverage can vary depending on your age, overall health, state of residence, travel destination, and length of your trip. However, assuming all other factors are the same, you'll pay more for travel insurance at 70 than at 30.

All travel insurance companies, except World Nomads, included in this guide offer coverage for pre-existing medical conditions as long as you buy your policy within the qualifying period from when you placed your trip deposit.

Allianz is the best travel insurance for seniors due to its wide array of medical coverages and emergency medical transport. Allianz also offers multi-trip insurance policies , which could make sense for seniors who travel frequently.

In some instances, travel insurance companies will have age eligibility restrictions, often only insuring people 80 years old and younger.

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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