home office travel document enquiries

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How do I contact the Home Office?

Many people need to get in contact with the Home Office for enquiries about visa applications, to  track a visa status , or find out further information about an immigration case. Although it can be difficult to contact UKVI, there are phone, email, post, and online contact details. This page is an ultimate resource of all contact details for the Home Office.

What are the contact details for the UK Home Office?

To  get in touch with the Home Office , you can use one of the below methods:

• Phone inside or outside the UK
• Email inside or outside the UK
• Send a letter via post
• Use an online communication portal
• Use a social media platform

Please note that some charges may apply, depending on the method of contact.

Additionally, the contact details are different depending on where you are located and the nature of your query.

There are many ways that you can get in touch with the customer service team at the Home Office UK, including via email, phone, or social media.

You can contact UK immigration (also known as UK Visas and Immigration) with your query using one of the below methods.

UK Visas and Immigration (UKVI) oversees applications for foreign nationals who wish to visit, work, study, or settle in the UK. This agency was previously part of the UK Border Agency (UKBA) which was shut down in 2013.

This page outlines every available current method of contacting the Home Office.

How to get in contact with the Home Office inside the UK

General enquiries phone number : +44 (0) 300 790 6268

If you cannot call 0300 numbers : +44 (0) 203 875 4669

Opening hours : 09:00 – 16:45 (Monday to Thursday), 09:00 – 16:30 (Friday)

EU citizen/ settlement application queries phone number : +44 (0) 300 123 7379

Opening hours : 08:00 – 20:00 (Monday to Friday), 09:30 – 16:30 (Saturday and Sunday)

Asylum queries phone number : +44 (0) 80 8801 0503

Opening hours : 08:30 – 17:00 (Monday to Friday)

Email address :  [email protected]

Sponsor and educator queries phone number : +44 (0) 300 123 4699

Opening hours : 11:00 – 15:00 (Monday to Thursday)

Employer email address :  [email protected]

Educational institution email address :  [email protected]

Home Office Coronavirus helpline phone number : +44 (0) 800 678 1767

Opening hours : 09:00 – 17:00 (Monday to Friday)

Coronavirus helpline email address :  [email protected]

Please note that coronavirus guidance changes very frequently and to stay updated on government advice (including on travel restrictions and opening hours of public bodies), it is recommended to check the   UK government coronavirus advice page   regularly.

Call the Home Office outside the UK

General enquiries phone number : +44 (0) 20 3080 0010

If you are unable to dial UK 03000 numbers : +44 (0) 203 875 4669

Opening hours : 08:00 – 20:00 (Monday to Friday), 09:30 – 16:30 (Saturday and Sunday) (UK local time)

You can use these contact details if you need help with one of the following:

• Applying for a visa to come to the UK
• Updates on the progress of your application
• Technical issues with your application
• A mistake you made with your application
• Issues accessing your account
• Issues making a payment to UKVI

Send an enquiry to UK Visas and Immigration outside the UK

To email UKVI from outside the UK, you will be required to pay £2.74 via credit or debit card. This cost includes the initial email and any follow-up emails.

You can expect to receive a response within five working days. Please be aware that the staff in the contact centre organisations are not involved in the decision of your application.

Contact UKVI with your query via online portal .

Contact the Home Office/ UKVI in a language other than English

Phone number : +44 (0) 300 790 6268

Opening hours :

• Arabic (05:00 – 13:00, Sunday to Thursday, UK local time)
• Cantonese (01:00 – 09:00, Monday to Friday, UK local time)
• French (09:00 – 17:00, Monday to Friday, UK local time)
• Hindi (04:00 – 12:00, Monday to Friday, UK local time)
• Mandarin (01:00 – 09:00, Monday to Friday, UK local time)
• Russian (06:00 – 14:00, Monday to Friday, UK local time)
• Spanish (13:00 – 01:00, Monday to Friday, UK local time)

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How to get in contact with the Home Office for online help

If you have any of the below problems and you want to get in touch with the Home Office from inside the UK, you should email the online support team at:  [email protected]

• Problems with your online application
• Changing details you submitted in your online application
• Problems entering your sponsor licence number online
• Technical support with error messages on your online application
• Accessing your UKVI account

To get help with your application from the Home Office support team, you should:

• Write an email including your name and the nature of your immigration query/ application
• Include a detailed description of the problem
• Include screenshots of the issue(s) if possible
• Email  [email protected]
• You can usually expect a reply to your report within one working day

UK Home Office social media accounts

It is also possible to access information and contact details for the Home Office via their online platforms, including the following:

• Home Office Facebook page
• Home Office Twitter account
• Home Office Instagram account
• Home Office YouTube channel
• Home Office LinkedIn page
• Home Office Media blog

Please note that not all accounts are monitored for communication purposes. If you want to contact the UK Home Office, it is advised to use some of the above contact methods.

What is the Home Office address?

The main UK Home Office is located at the following address:

2 Marsham Street,

United Kingdom

There are also a number of Service and Support Centres (SSCs) located around Britain for the purposes of serving individuals with visa or immigration applications. The SSCs are located in the followng locations:

• Her Majesty’s Passport Office,
• Law Society House,
• 90-106 Victoria Street,
• General Buildings,
• 1 st  Floor,
• 31-33 Newport Road,
• Lunar House,
• 40 Wellesley Road,
• Festival Court 1,
• 200 Brand Street,

The Capital Building,

• 6 Union Street,
• Liverpool, L3 9PP

Peterborough

• Aragon Court,
• Northminster Road,
• Peterborough,
• Vulcan House
• Riverside Entrance,
• 6 Millsands,
• Dominion Court,
• 41 Station Rod,
• Birmingham,

How much does it cost to speak to someone at the Home Office?

The Home Office charges a different fee depending on where you are and whether you want to phone or email your query.

Cost of contacting the Home Office outside the UK

• International Contact Centre – Email service (per query) : £2.74
• International Contact Centre – Telephone helpline (per minute) : £0.69

Cost of contacting the Home Office inside the UK

• Phone numbers beginning with 030 : Landlines (per minute): up to £0.10
• Phone numbers beginning with 030 : Mobile phones (per minute): £0.3 – £0.40
• Phone numbers beginning with 02 : Landlines (per minute): £0.16
• Phone numbers beginning with 02 : Mobile phones (per minute): £0.3 – £0.65
• Phone numbers beginning with 0800/ 0808 : Freephone service (no cost)
• Email service in the UK  – No charge

What is the Home Office contact number for BRP?

There is no direct line to the Home Office for a BRP application, but the process of contacting their outsourced company is outlined below:

If you intend to come to the UK for period of longer than six months, you may be required to hold a  Biometric Residence Permit  (BRP) as proof of your immigration status.

You must collect your BRP within ten days of arriving in the UK (if you applied outside the UK). However, this timeline may be impacted by the COVID-19 pandemic.

If you applied inside the UK, your BRP will be delivered by a  courier service (TNT).  If you need to contact BRP delivery team, you can call the below number:

• TNT (Courier Service delivering the BRP) : +44 (0) 345 608 0630

It is recommended to contact TNT about your BRP if it has not arrived within ten days of receiving your decision letter, or if you wish to track or rearrange the delivery of the permit.

You should only contact the Home Office about your BRP if the following applies:

• You have already contacted TNT and they were unable to help
• You cannot track your delivery with a consignment number

Use the  BRP service page to speak to the Home Office  if the above situations apply to your case.

If you applied outside the UK and you intend to collect your BRP at a post office, you can use the  post office general enquiries page  if you need to speak with a customer service representative.

What is the contact number for a British citizenship application?

The email address for British naturalisation, registration, and citizenship applications is  [email protected] .

Once you have submitted an application for British citizenship to UKVI, you can expect to wait for between three and four months for a decision.

When you submit your citizenship application, you may be asked to submit your biometric information and supporting documents via the  UK Visa and Citizenship Application Service  (UKVCAS) website.

You should not contact UKVCAS about your citizenship application. You can contact UKVI using the general contact number inside the UK or outside the UK.

You can use your UKVCAS account to do the following:

• Book an appointment to enrol your biometric information
• Submit your supporting documents to be verified
• Purchase additional visa application services

If you need help with booking an appointment, uploading documents, requesting an access code, or information about a service, you can contact UKVCAS directly.

• UKVCAS telephone helpline inside and out the UK : +44 (0) 844 8920 232
• Opening hours : 09:00 – 17:30 (Monday to Friday)
• Cost : £0.04 per minute plus your phone provider’s charges

What is the Home Office travel document contact number?

You may need to apply to the Home Office for a travel document if you have leave to remain in the UK for less than six months. Currently, there is no Home Office contact number for a travel document application.

However, to apply for the travel document, you must do the following:

• Complete the  travel document online application form
• Send your supporting documents by post

During the application, you will be given a document checklist and a postal address to send your application.

If you need to travel urgently on the basis of compassionate reasons (e.g., illness, death, or urgent medical reasons), you can email the Home Office at the following email address:

• Home Office travel document enquiries:  [email protected]
• Put ‘New Application Enquiry – Urgent Compassionate Care’ and your name as the subject line

How can IAS help me?

IAS is a highly regarded immigration law firm with a proven track record of successfully helping our clients with their goals.

We listen to the needs of all clients and make expert recommendations based on current immigration laws and rules. We work tirelessly on your behalf to help you with your case, no matter how complex.

You can expect to work one-on-one with an experienced immigration lawyer who will do the following:

• Assess your eligibility for your chosen immigration route
• Advise on your suitability for the route
• Make recommendations for you or family members to help you acheive your goals
• Provide you with a bespoke document checklist of supporting documents
• Complete your application in full to the highest standards
• Liaise with the Home Office on your behalf while your application is pending
• Advise you on next steps when a decision has been reached.

Your lawyer will speak to the Home Office on your behalf, meaning that you don’t have to worry about contacting UKVI. Working with an immigration lawyer does not guarantee a successful decision, but it can significantly reduce the work involved in an immigration application.

To get started, speak to a member of our friendly and professional client care team today. Your qualified and accredited immigration lawyer can advise you on the best route based on your circumstances to get started as quickly as possible.

Call us today on  0333 305 9272  or use the online contact form to request a callback. We look forward to helping you with your case.

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Ensure you have the greatest chance of a successful appeal with our legal support and guidance.

Frequently Asked Questions

Can you email ukvi.

In general, it is very difficult to directly contact UKVI via email. However, there are some routes you can take, and you can email UKVI at the following addresses.

Ultimate list of available Home Office email addresses:

• General enquiries :  [email protected]
• Technical support with your online application :  [email protected]
• Coronavirus immigration helpline :  [email protected]
• Complaints :  [email protected]
• Employers of foreign nationals :  [email protected]
• Education institution sponsoring foreign students :  [email protected]
• Travel document enquiries:   [email protected]
• British citizenship enquiries:  [email protected]

Note that staff in the contact centre cannot give you immigration advice, and may not give you information on the progress of your application. They may be able to give you the contact details of the department you have applied to.

It can be very difficult to get a response from the Home Office or UKVI about your application.

If you choose to work with an immigration lawyer, they can assist you with UK visas and applications by liaising directly with the Home Office on your behalf.

How can I contact the London Home Office?

The contact details for the London Home Office are listed below:

Phone number : +44 (0) 207 0354 848

Email address :  [email protected]

Postal address :

Direct Communications Unit,

How can I contact the Liverpool Home Office?

You can send a letter communication directly to the Liverpool head office if your query is non-urgent. Alternatively, use the phone or email methods below.

Phone number:  +44 (0) 333 3445 675

UK Visas and Immigration (UKVI),

New Hall Place,

6 Union Street

How do I contact the Home Office to complain?

The quickest way to complain to the Home Office is to email your complaint to  [email protected]  or submit a complaint on the  online complaints form .

Include the following information in your email:

• All your personal contact details (name, address, phone number, email address, reference number (where relevant)
• Full details of the nature of your complaint (include dates, times, locations, individuals, etc)
• Names of staff involved
• Details of witnesses (where relevant)
• Copies of relevant supporting documents (where relevant)
• Home Office reference details (where relevant)

There are many reasons why you may need to contact the Home Office with a complaint.

You can read more about the complaints process on the  Home Office complaints page .

You can contact the complaints team if the following applies:

• You want to submit a complaint about the service you received
• You want to complain about the professional conduct you experienced
• The incident in question happened within the last three months

If you are unhappy with a decision issued by the Home Office, you may have recourse to some of the below options:

• Apply for an adminstrative review
• Reuqest a judicial review 
• Appeal a Home Office decision
• Submit a pre-action protocol for judicial review

Additionally, you can contact related departments if you wish to submit complaints to the following:

• UK Border Force
• Disclosure and Barring Service
• HM Passport Office
• Home Office

You can expect a response to your complaint within 20 working days. If your case requires additional time to investigate, you will be informed of this.

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Apply for a Home Office Travel Document

You can apply for a document to travel outside the UK if:

• you are not British 
• you cannot use or get a passport from your country's national authorities 
• your country's national authorities cannot give you a new passport  

It may take longer than usual to get a decision on your application. This is because of the home invasion of Ukraine. Do not book travel until you get your travel document.

If you have already applied 

If you changed address after you submitted your application, contact the Home Office immediately to let them know. If you do not, your documents may be sent to the wrong address. Email the Home Office travel document enquiries team with 'Change of address' and your name in the subject line.

• Home Office travel document enquiries email (external link)

Eligibility 

To apply you must be living in the UK because of one of the following:

• you have permission to stay as a refugee (external link)
• you have humanitarian protection and it has been officially accepted that you have a fear of your country's national authorities  
• you are not recognised as a citizen of any country (a 'stateless person') and you have permission to stay (known as 'leave to remain') or are settled in the UK (known as 'indefinite leave to remain') 
• you have permission to stay (known as 'leave to remain') or are settled in the UK (known as 'indefinite leave to remain'), but you cannot get a passport or travel document from your country's national authorities 

You must be in the UK when you apply.

How to apply (external link)  

Report and replace your travel documents (external link)  

Refugee travel document (external link)  

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3 November 2021

When you submit a UK visa or settlement application to the Home Office, chances are you’ll need to provide supporting documentation such as your passport when you apply.

After a decision has been made on your application, the Home Office will return your documents to you. However, if you have sent your documents with your application and you need them back urgently, you may be able to ask for them to be returned.

How you do this depends on whether you submitted your application from inside or outside the UK, and the type of application you have made. In some cases, asking for your documents back may mean you need to cancel your application. You will be told if you have to do this when you make the request.

If you applied outside the UK

If you submitted your visa application from outside the UK, you should contact UK Visas and Immigration (UKVI) to request your documents back.

You will not receive a refund if your application has been processed. You will have three months to collect your passport or travel document once you’ve been told it’s ready for collection. If you fail to collect your passport within the given timeframe, it will be returned to the authority that issues it.

If you applied in the UK

If you applied in the UK, you may be able to use the online return of documents form . If you are eligible to use the form, you will usually receive your documents back within 10 working days.

You cannot use the online form if:

• You no longer have permission to stay in the UK
• Your application to stay in the UK has been refused or rejected
• You want to cancel your application to extend your stay in the UK because you now plan to leave
• You have applied for asylum

If your application has been refused and you do not have permission to stay in the UK, you can contact the Voluntary Returns Service if you want to leave voluntarily or if you cannot use the online form. You will get your documents back at the airport.

Support with your UK visa application

If you have any questions about applying for a UK visa or need some assistance with filing your application, Smith Stone Walters is here to help.

To speak to an immigration advisor, please contact us today .

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Travel Documents – An Overview

In limited circumstances, non-British nationals in the UK who do not hold a passport of their country of origin can apply to the Home Office to be issued with a travel document.

The Home Office currently issues the following types of travel documents:

1951 UN Convention Travel Document (blue cover)

This document may be issued to a person who has been recognised as a refugee under the 1951 United Nations Convention Relating to the Status of Refugees and granted leave in this category. Family members may also apply for such a travel document if they too were granted leave as a refugee or as a dependant.

1954 UN Convention Travel Document (red cover)

This document may be issued to a person who has been recognised as stateless under the terms of the 1954 United Nations Convention Relating to the Status of Stateless Persons.

The above documents are normally valid for up to 10 years or in line with the leave held by the applicant in the UK. Holders of 1951 Convention travel documents are normally permitted to travel to any country except for the country from which asylum was sought. However, we strongly recommend that anyone wishing to travel on a Home Office issued travel document check with that country’s Embassy or Consulate in the UK whether that country recognises their status and will admit them on their travel document; and what immigration or visa requirements may need to be satisfied.

There is no automatic mutual recognition of refugee status, notwithstanding that there are some 148 signatories to the refugee Convention. Therefore, whether someone has been recognised as a refugee in one country does not mean that this status will automatically be recognised by another country. A refugee facing criminal allegations in their country of origin may still be arrested in another country when travelling on a UK-issued travel document. It is important, therefore, to make enquiries and take certain precautions before travelling. Gherson has assisted many individuals in such a situation, including those who have travelled without making the necessary arrangements and who have subsequently been arrested.

Certificate of Travel (black cover)

Non–UK nationals who do not hold refugee status or who are not stateless may qualify for a Certificate of Travel (“COT”). This document (black cover) is valid for up to 5 years or in line with the applicant’s leave in the UK, and may be issued, at the discretion of the Secretary of State, to applicants who:

• are permanently resident in the UK; or
• have been granted Humanitarian Protection or Discretionary Leave to Enter or Remain in the UK for a limited period of time following a refusal of their asylum application; and
• can provide documentary evidence that they have been refused or cannot obtain a passport of the country of which they are a national.

The applicant will need to demonstrate that they have been formally and unreasonably refused a passport by the government of the country of which they are a national. The threshold here is rather high, as the Home Office requires submission of original documents (for example an official letter from that country’s Embassy or Consulate) confirming that the applicant:

• had applied for a passport in the manner required by their national authorities; and
• had been unreasonably refused or the process was taking unreasonably long.

To be ‘formally and unreasonably refused’ a passport by their national authorities, an applicant must have applied for a passport in the manner required by their national authorities.

Further, the burden is on the applicant to demonstrate why the refusal was unreasonable. The Home Office does not consider it unreasonable, for example, for a national authority to refuse a passport because the applicant did not provide evidence to confirm their identity and nationality; because they are required to complete required military service; if they have a criminal record in their country; or because they did not comply with tax legislation in their home country

A person who has been granted Humanitarian Protection in the UK in circumstances where the Home Office have accepted that they had a justifiable fear of the authorities of their country may be exempt from obtaining the type of Embassy or Consulate letter described above. The Secretary of State would also take into consideration a situation where an applicant’s country of nationality does not accept passport applications from abroad or does not issue passports from their diplomatic post in the UK. However, much will depend on the reasons for which the Embassy is unable or unwilling to accept an application for a passport.

Applicants applying for a COT who need to travel urgently can ask the Home Office to issue a COT of limited validity to meet that short-term need. However, they will be expected to submit evidence for the urgency of travel. In addition to compelling and compassionate reasons, the Secretary of State will take into account essential employment, business, education and religious reasons. Original documentary evidence of the need to travel must be submitted, together with a receipt from the applicant’s Embassy for their passport application (subject to the above).

One-way Travel Document

Finally, a non-British national who does not have a valid passport and who wishes to leave the UK permanently and voluntarily may apply for a one-way travel document, regardless of their status in the UK. Although such a document is normally valid for up to one year, it can only be used for a single journey to travel out of the UK.

The above information represents a broad overview of the UK travel documents which may be issued by the Home Office to a non–British national who is present in the UK either on a permanent or temporary basis.

If you require advice regarding these categories of travel document, please do not hesitate to contact us .

The information in this blog is for general information purposes only and does not purport to be comprehensive or to provide legal advice. Whilst every effort is made to ensure the information and law is current as of the date of publication it should be stressed that, due to the passage of time, this does not necessarily reflect the present legal position. Gherson accepts no responsibility for loss which may arise from accessing or reliance on information contained in this blog. For formal advice on the current law please don’t hesitate to contact Gherson. Legal advice is only provided pursuant to a written agreement, identified as such, and signed by the client and by or on behalf of Gherson.

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Travel Documents | ICS Legal

Travel documents | home office travel documents.

A travel document is a document used for travel if you are not able to obtain a document from your country of nationality. Do not apply for a Home Office travel document if you have changed your personal details as your application will be refused. You can only apply to the Home Office for a travel document in certain special circumstances. There are 4 types of travel documents, depending on your circumstances and your status in the UK.

Call ICS Legal today on 0207 237 3388 and we can explain which type of travel document you would be required to apply for. If you wish to get some initial legal advice, click here to complete this. 

We charge for our services, and our consultation charge is £60 on the telephone. If you would like us to make a formal submission as a one-off, our fee would be £120. Further costs may apply. 

For most of these travel documents, you must be legally resident in the UK and have permission to stay here for at least 6 months after the date when you make your application.

The Home Office has issued biometric travel documents since 17 March 2008, but existing travel documents can continue to be used until they expire. The biometric travel document has a new design and security features including a tamper-proof biometric chip. The chip contains the holder's personal details (name, nationality, sex, place and date of birth, and signature) as shown on page 31 of the document. No other personal information is included on the chip. The applicant's scanned photograph is the 'biometric' element of the document.

Biometric residence permits

From 29 February 2012 anyone applying for a Home Office travel document must also apply for a Biometric Residence Permit (BRP) if they do not already hold one. 

How do you qualify for a home office travel document?

To qualify for a Home Office travel document other than a one-way travel document, you must be lawfully resident and present in the UK in one of the eligible groups.

Who qualifies for a home office travel document?

There are five groups. The first two are listed immediately below.

A refugee who has been granted asylum. If you have been recognised as a refugee under the terms of the 1951 United Nations Convention Relating to the Status Of Refugees, you may apply for a Convention Travel Document (blue).

A stateless person. If you have been recognised as a stateless person under the terms of the 1954 United Nations Convention Relating to the Status of Stateless Persons, you may apply for a Stateless Person’s Document (red).

The other three groups are at c., d. and e. Please note that if you are in any of these particular groups, you must provide either: documentary evidence that you have applied to your national authorities for a passport or travel document, and that your application has been formally and unreasonably refused.

Or, an acceptable written explanation with any relevant documentary evidence as to why you cannot or should not have to provide such evidence.

The groups subject to these requirements are:

A person is granted humanitarian protection for a limited period following a refused asylum claim. You may apply for a Certificate of Travel (black).

A person is granted indefinite leave to remain. You may apply for a Certificate of Travel (black).

A person is granted discretionary leave for a limited period following a refused asylum claim. You may apply for a Certificate of Travel (black).

One-way travel document

If you are in the UK and are not British, you may apply for a one-way document. Your immigration status is not relevant for such an application but you must provide evidence of your identity. You do not need to apply for a BRP if applying for a one-way document.

Which type of document should you apply for?

You should apply for the appropriate document for the group to which you belong among. The table below sets out the Home Office status letters and documents most frequently-issued to persons who may qualify for a Home Office travel document.

Which countries can you travel to with a Home Office travel document?

Convention Travel Documents (blue) will normally be valid for travel to all countries except those from which asylum was sought and/or your country of origin. Stateless Person’s Documents (red) will normally be valid for travel to all countries. Certificate of Travel (black) will normally be valid for all countries except those from which asylum was sought and/or your country of origin.

However, countries that are party to the Schengen agreement, along with the Republic of South Africa, will not usually accept a Home Office Certificate of Travel as a valid travel document. Before applying for a Home Office travel document, you should check with the embassy of the country to which you wish to travel that they will accept the document.

It is not possible for children to be included in the travel document of their parent or guardian. Children who wish to hold a travel document should apply on a separate application form. If they are aged under 16, they may apply for a child’s document. If they are aged 16 or over, they must apply for an adult document.

Children should normally travel on a British passport if they were born in the United Kingdom:

to a parent who was settled in this country on the date of the child’s birth, or

to a parent who was a British citizen on the date of the child’s birth.

Lost or stolen travel documents

If you are applying to replace a lost or stolen travel document, you must provide a police report and crime reference number, together with full details of the circumstances of the loss or theft. Home Office may need to make enquiries before we can issue a replacement and these may sometimes take a while to resolve. The checks made before issuing a travel document are necessary to prevent the misuse of identities.

Call us today on 0207 237 3388 for some initial legal advice or if you need help on the travel document application. 

Contact Us Today

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How to Find UK Home Office Contact Number

By admin in Articles with 0 Comments

• How can I get in touch with the Home Office?

A lot of people need to contact the Home Office to inquire about visa applications, to check the status of their visas, or to receive more details regarding an immigration matter. Despite the fact that getting in touch with UKVI can be challenging, there are phone, email, postal, and web contact options. This page is the best place to get the Home Office’s contact information.Home Office Contact Number

What are the UK Home Office’s contact details?

One of the following ways can be used to contact the Home Office:

• Phone, domestic or international
• Email sent to or from the UK
• Write a letter and mail it.
• Employ a communication portal online
• Make use of a social media network

Contact Home Office

Home office.

Direct Communications Unit 2 Marsham Street London SW1P 4DF United Kingdom

[email protected]

020 7035 4848

020 7035 4742

Find contact details for services: https://www.gov.uk/contact

Please be aware that depending on the mode of contact, there may be some fees.

Furthermore, the contact information varies based on your location and the type of question.

You can contact the Home Office UK customer care team in a number of ways, such as by phone, email, or social media.

You can use one of the following options to get in touch with UK Immigration (also known as UK Visas and Immigration) with your question.

Applications by foreign nationals looking to visit, work, study, or settle in the UK are managed by UK Visas and Immigration (UKVI). Prior to its closure in 2013, this organization was a member of the UK Border Agency (UKBA).

This page lists all of the current ways that you can get in touch with the Home Office.

How to call the Home Office in the United Kingdom: +44 (0) 300 790 6268 General queries phone number

If 0300 numbers are unavailable, try +44 (0) 203 875 4669.

Hours of operation: Monday through Thursday, 09:00–16:45; Friday, 09:00–16:30.

Phone number for inquiries about EU citizens and settlement applications: +44 (0) 300 123 7379

Opening times are 09:30 – 16:30 on Saturdays and Sundays and 08:00 – 20:00 on Mondays through Fridays.

Phone number for asylum inquiries: +44 (0) 80 8801 0503.

Opening times: Monday through Friday, 8:30 to 17:00.

[email protected] is the email address.

Phone number for inquiries from sponsors and educators: +44 (0) 300 123 4699

Opening times: (Monday through Thursday) 11:00 – 15:00

Email address of the employer is [email protected].

Email address for educational institution: [email protected]

Home Office 800 678 1767 phone number for coronavirus assistance

9 a.m. to 17 p.m., Monday through Friday.

Email address for the coronavirus helpline is [email protected].

Please be aware that coronavirus guidelines are subject to frequent revision. Therefore, it is advised to visit the UK government’s coronavirus advice page frequently to stay up to date on government advice, including travel restrictions and public body opening hours.

Contact the Home Office at +44 (0) 20 3080 0010, the general enquiries phone number, if you’re not in the UK.

Should you be unable to call 03000 numbers in the UK, try +44 (0) 203 875 4669.

Opening times are 08:00 – 20:00 (UK local time) on Monday through Friday and 09:30 – 16:30 on Saturday and Sunday.

If you require assistance with any of the following, please use these contact details:

• Requesting a visa to enter the United Kingdom
• Application status updates; • Technical problems with your application; • Application error; • Problems gaining access to your account; • Problems paying UKVI

From outside the UK, send an inquiry to UK Visas and Immigration.

You will need to pay £2.74 with a credit or debit card in order to email UKVI from outside of the country. Both the initial email and any follow-up emails are included in this price.

A response is anticipated within five business days. Please be advised that the decision regarding your application does not involve the personnel of the contact center organizations.

Arabic (05:00 – 13:00, Sunday to Thursday, UK local time) is the language of operation.

• Cantonese (01:00 – 09:00, UK local time, Monday through Friday)
• French (09:00–17:00, UK local time, Monday–Friday)
• Hindi (Monday through Friday, 04:00–12:00, UK local time)
• Mandarin (01:00 – 09:00, UK local time, Monday through Friday)
• Russian (06:00–14:00, UK local time, Monday–Friday)
• Spanish (Monday through Friday, 13:00–01:00 local time in the UK)

How to contact the Home Office for online assistance (home office contact number)

You can email the online support team at [email protected] if you have any of the following issues and want to contact the Home Office from within the UK.

• Issues pertaining to your web application

Changing information you entered in your online application; Having trouble entering your sponsor licence number online; Receiving error messages from technical support regarding your online application;Getting in to your UKVI account

For assistance with your application from the Home Office support team, send an email to [email protected] with your name, the nature of your immigration query, and a detailed description of the issue(s). If at all possible, include screenshots of the issue(s).

*Typically, you can anticipate hearing back about your report in a working day.

The social media accounts of UK Home Office

Through their online platforms, users can also obtain information and contact details for the Home Office, which include the following:

•  Facebook page
•  Twitter account
•  Instagram account
•  YouTube channel
•  LinkedIn page
•  Media blog

Note that not every account is kept an eye on for correspondence. Using one of the aforementioned contact methods is advised if you would like to get in touch with the UK Home Office.

What address does the Home Office have?

The following address is where you can find the main UK Home Office:

United Kingdom; 2 Marsham Street, London, SW1P 4DF

In addition, there are numerous Service and Support Centers (SSCs) spread out throughout the United Kingdom that assist people with applying for immigration or visas. The following locations are home to the SSCs:

• Her Majesty’s Passport Office,
• Law Society House,
• 90-106 Victoria Street,
• General Buildings,
• 1 st  Floor,
• 31-33 Newport Road,
• Lunar House,
• 40 Wellesley Road,
• Festival Court 1,
• 200 Brand Street,
• The Capital Building,
• 6 Union Street,
• Liverpool, L3 9PP

Peterborough

• Aragon Court,
• Northminster Road,
• Peterborough,
• Vulcan House
• Riverside Entrance,
• 6 Millsands,
• Dominion Court,
• 41 Station Rod,
• Birmingham,

What is the cost of having a conversation with a Home Office representative?

Depending on your location and preference, the Home Office charges a different fee for phone or email inquiries.

How much it costs to call the Home Office from outside the UK

• International Contact Center: £2.74 per email query
• International Contact Center: £0.69 per minute for a phone helpline

The price of calling the UK’s Home Office

• Beginning with 030, landlines (per minute) are up to £0.10; starting with 030, mobile phones (per minute) are between £0.3 and £0.40; starting with 02, landlines (per minute) are between £0.16 and £0.65; and starting with 0800/0808, mobile phones (per minute) are between £0.3 and £0.65 Freephone support (at no expense). Email service in the UK   – No charge

What is the BRP Home Office phone number?

For a BRP application, there is no direct line to the Home Office; however, the steps to get in touch with their outsourced company are described below:

It might be necessary for you to have a Biometric Residence Permit (BRP) as identification if you plan to stay in the UK for more than six months.

If you applied outside of the UK, you have ten days from the time you arrive in the UK to pick up your BRP. However, the COVID-19 pandemic might have an effect on this timeline.

Your BRP will be delivered by a courier service (TNT) if you applied within the United Kingdom. Call the number below if you need to get in touch with the BRP delivery team:

• TNT (Courier Service): +44 (0) 345 608 0630 (delivering the BRP)

If your BRP has not arrived within ten days of receiving your decision letter, or if you would like to track or reschedule the permit’s delivery, it is advised that you get in touch with TNT.

Only in the following situations should you get in touch with the Home Office regarding your BRP:

• TNT was unable to assist you after you contacted them; additionally, you are unable to track your delivery using a consignment number.

If any of the aforementioned circumstances relate to your case, use the BRP service page to contact the Home Office.

If you applied from outside of the UK and plan to pick up your BRP at a post office, you can use the general enquiries page to contact customer service if you have any questions.

What is the number to call in order to apply for British citizenship?

[email protected] is the email address for British applications related to citizenship, registration, and naturalization.

After submitting your application to UKVI for British citizenship, you should anticipate waiting three to four months for a response.

You might be required to upload supporting documentation and your biometric data through the UK Visa and Citizenship Application Service (UKVCAS) website when you submit your citizenship application.

Regarding your citizenship application, you shouldn’t get in touch with UKVCAS. Using the general contact number, you can get in touch with UKVI both inside and outside of the country.

With your UKVCAS account, you can perform the following tasks:

Make an appointment to enroll your biometric data; send in your supporting documentation for verification; and buy extra services related to visa applications.

You can get in touch with UKVCAS directly if you need assistance with scheduling an appointment, uploading documents, getting an access code, or finding out more information about a service.

• UKVCAS phone number: +44 (0) 844 8920 232, both within and outside of the UK
• Monday through Friday, 09:00 to 17:30 is when it opens.
• Price: £0.04 per minute plus any fees levied by your phone provider

What phone number does the Home Office have for travel documents?

If your leave allows you to stay in the UK for less than six months, you might need to apply for a travel document from the Home Office. There isn’t a phone number for the Home Office available right now to apply for a travel document.

However, you need to complete the following in order to apply for the travel document:

• Complete the online application for a travel document.
• Mail your supporting paperwork.

You will receive a document checklist and a mailing address to submit your application at the time of application.

You can email the Home Office at this email address if you have an urgent need to travel due to compassionate reasons (such as illness, death, or urgent medical needs):

• Travel Document Enquiries for the Home Office: [email protected]
• Make sure the subject line says “New Application Enquiry – Urgent Compassionate Care” and includes your name.

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Home Office travel documents and visa free countries

Tell Us What You Think?  

Under the 1951 UN Convention Refugee Travel Document (blue) is issued by the United Kingdom to a refugee who has been granted asylum in the UK. If someone has been recognised as a refugee then they can apply for a travel document under the 1951 refugee Convention, which is a blue passport-sized document. Information about applying for this travel document is available  on the UK government website .

The Refugee Travel Document Normally is normally issued for up to 10 years for adults and for up to 5 years for children, or in line with limited leave. It also may be issued with a shorter validity if considered appropriate.

Travel documents are normally valid for all countries other than the country asylum is claimed from and/or the country of origin.

Countries that allow visa-free travel on Refugee Travel document

Countries that do not allow entry with refugee travel document.

UAE – Dubai

Qatar – Doha

Stateless person’s travel document

A stateless person may apply for a travel document under 1954 United Nations Convention relating to Stateless Persons. Information about applying for this travel document is available  on the UK government website . For more information on statelessness, see our  fact sheet on statelessness .

The travel document is normally valid for up to 5 years (children) or 10 years (adults) or in line with the leave granted. The stateless travel document is normally valid for all countries.

Certificate of Travel

Certificates of Travel may be issued to individuals who:

• are permanently resident in the United Kingdom, or
• have been granted Humanitarian Protection (HP) or Discretionary Leave (DL) to enter or remain in the UK for a limited period, following an unsuccessful asylum application  and  can provide documentary evidence that they have been formally and unreasonably refused a passport by their country of origin.

The certificate of travel is normally valid for up to 5 years or for the length of leave the individual has. The Home Office guidance states that the certificate of travel is normally valid for all countries but there were previously issues with the acceptance of the document in a number of countries, including many European ones. It is recommended that a particular country’s rules should be checked before applying for such a document and travelling to that country.

However, if an individual stay outside of the UK for a period of more than 2 years, that leave to remain (whether indefinite or limited) will lapse. The leave to remain will not lapse if someone comes back and left again during the two-year period – it must be continuous for the leave to lapse.

Disclaimer:

The information in this blog is for general information purposes only and does not purport to be comprehensive or to provide legal advice. Whilst every effort is made to ensure the information and law is current as of the date of publication it should be stressed that, due to the passage of time, this does not necessarily reflect the present legal position. Connaught Law and authors accept no responsibility for loss which may arise from accessing or reliance on information contained in this blog. For formal advice on the current law please don’t hesitate to contact Connaught Law. Legal advice is only provided pursuant to a written agreement, identified as such, and signed by the client and by or on behalf of Connaught Law.

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The Moscow Metro Museum of Art: 10 Must-See Stations

There are few times one can claim having been on the subway all afternoon and loving it, but the Moscow Metro provides just that opportunity.  While many cities boast famous public transport systems—New York’s subway, London’s underground, San Salvador’s chicken buses—few warrant hours of exploration.  Moscow is different: Take one ride on the Metro, and you’ll find out that this network of railways can be so much more than point A to B drudgery.

The Metro began operating in 1935 with just thirteen stations, covering less than seven miles, but it has since grown into the world’s third busiest transit system ( Tokyo is first ), spanning about 200 miles and offering over 180 stops along the way.  The construction of the Metro began under Joseph Stalin’s command, and being one of the USSR’s most ambitious building projects, the iron-fisted leader instructed designers to create a place full of svet (radiance) and svetloe budushchee (a radiant future), a palace for the people and a tribute to the Mother nation.

Consequently, the Metro is among the most memorable attractions in Moscow.  The stations provide a unique collection of public art, comparable to anything the city’s galleries have to offer and providing a sense of the Soviet era, which is absent from the State National History Museum.  Even better, touring the Metro delivers palpable, experiential moments, which many of us don’t get standing in front of painting or a case of coins.

Though tours are available , discovering the Moscow Metro on your own provides a much more comprehensive, truer experience, something much less sterile than following a guide.  What better place is there to see the “real” Moscow than on mass transit: A few hours will expose you to characters and caricatures you’ll be hard-pressed to find dining near the Bolshoi Theater.  You become part of the attraction, hear it in the screech of the train, feel it as hurried commuters brush by: The Metro sucks you beneath the city and churns you into the mix.

With the recommendations of our born-and-bred Muscovite students, my wife Emma and I have just taken a self-guided tour of what some locals consider the top ten stations of the Moscow Metro. What most satisfied me about our Metro tour was the sense of adventure .  I loved following our route on the maps of the wagon walls as we circled the city, plotting out the course to the subsequent stops; having the weird sensation of being underground for nearly four hours; and discovering the next cavern of treasures, playing Indiana Jones for the afternoon, piecing together fragments of Russia’s mysterious history.  It’s the ultimate interactive museum.

Top Ten Stations (In order of appearance)

Kievskaya station.

Kievskaya Station went public in March of 1937, the rails between it and Park Kultury Station being the first to cross the Moscow River.  Kievskaya is full of mosaics depicting aristocratic scenes of Russian life, with great cameo appearances by Lenin, Trotsky, and Stalin.  Each work has a Cyrillic title/explanation etched in the marble beneath it; however, if your Russian is rusty, you can just appreciate seeing familiar revolutionary dates like 1905 ( the Russian Revolution ) and 1917 ( the October Revolution ).

Mayakovskaya Station

Mayakovskaya Station ranks in my top three most notable Metro stations. Mayakovskaya just feels right, done Art Deco but no sense of gaudiness or pretention.  The arches are adorned with rounded chrome piping and create feeling of being in a jukebox, but the roof’s expansive mosaics of the sky are the real showstopper.  Subjects cleverly range from looking up at a high jumper, workers atop a building, spires of Orthodox cathedrals, to nimble aircraft humming by, a fleet of prop planes spelling out CCCP in the bluest of skies.

Novoslobodskaya Station

Novoslobodskaya is the Metro’s unique stained glass station.  Each column has its own distinctive panels of colorful glass, most of them with a floral theme, some of them capturing the odd sailor, musician, artist, gardener, or stenographer in action.  The glass is framed in Art Deco metalwork, and there is the lovely aspect of discovering panels in the less frequented haunches of the hall (on the trackside, between the incoming staircases).  Novosblod is, I’ve been told, the favorite amongst out-of-town visitors.

Komsomolskaya Station

Komsomolskaya Station is one of palatial grandeur.  It seems both magnificent and obligatory, like the presidential palace of a colonial city.  The yellow ceiling has leafy, white concrete garland and a series of golden military mosaics accenting the tile mosaics of glorified Russian life.  Switching lines here, the hallway has an Alice-in-Wonderland feel, impossibly long with decorative tile walls, culminating in a very old station left in a remarkable state of disrepair, offering a really tangible glimpse behind the palace walls.

Dostoevskaya Station

Dostoevskaya is a tribute to the late, great hero of Russian literature .  The station at first glance seems bare and unimpressive, a stark marble platform without a whiff of reassembled chips of tile.  However, two columns have eerie stone inlay collages of scenes from Dostoevsky’s work, including The Idiot , The Brothers Karamazov , and Crime and Punishment.   Then, standing at the center of the platform, the marble creates a kaleidoscope of reflections.  At the entrance, there is a large, inlay portrait of the author.

Chkalovskaya Station

Chkalovskaya does space Art Deco style (yet again).  Chrome borders all.  Passageways with curvy overhangs create the illusion of walking through the belly of a chic, new-age spacecraft.  There are two (kos)mosaics, one at each end, with planetary subjects.  Transferring here brings you above ground, where some rather elaborate metalwork is on display.  By name similarity only, I’d expected Komsolskaya Station to deliver some kosmonaut décor; instead, it was Chkalovskaya that took us up to the space station.

Elektrozavodskaya Station

Elektrozavodskaya is full of marble reliefs of workers, men and women, laboring through the different stages of industry.  The superhuman figures are round with muscles, Hollywood fit, and seemingly undeterred by each Herculean task they respectively perform.  The station is chocked with brass, from hammer and sickle light fixtures to beautiful, angular framework up the innards of the columns.  The station’s art pieces are less clever or extravagant than others, but identifying the different stages of industry is entertaining.

Baumanskaya Statio

Baumanskaya Station is the only stop that wasn’t suggested by the students.  Pulling in, the network of statues was just too enticing: Out of half-circle depressions in the platform’s columns, the USSR’s proud and powerful labor force again flaunts its success.  Pilots, blacksmiths, politicians, and artists have all congregated, posing amongst more Art Deco framing.  At the far end, a massive Soviet flag dons the face of Lenin and banners for ’05, ’17, and ‘45.  Standing in front of the flag, you can play with the echoing roof.

Ploshchad Revolutsii Station

Novokuznetskaya Station

Novokuznetskaya Station finishes off this tour, more or less, where it started: beautiful mosaics.  This station recalls the skyward-facing pieces from Mayakovskaya (Station #2), only with a little larger pictures in a more cramped, very trafficked area.  Due to a line of street lamps in the center of the platform, it has the atmosphere of a bustling market.  The more inventive sky scenes include a man on a ladder, women picking fruit, and a tank-dozer being craned in.  The station’s also has a handsome black-and-white stone mural.

Here is a map and a brief description of our route:

Start at (1)Kievskaya on the “ring line” (look for the squares at the bottom of the platform signs to help you navigate—the ring line is #5, brown line) and go north to Belorusskaya, make a quick switch to the Dark Green/#2 line, and go south one stop to (2)Mayakovskaya.  Backtrack to the ring line—Brown/#5—and continue north, getting off at (3)Novosblodskaya and (4)Komsolskaya.  At Komsolskaya Station, transfer to the Red/#1 line, go south for two stops to Chistye Prudy, and get on the Light Green/#10 line going north.  Take a look at (5)Dostoevskaya Station on the northern segment of Light Green/#10 line then change directions and head south to (6)Chkalovskaya, which offers a transfer to the Dark Blue/#3 line, going west, away from the city center.  Have a look (7)Elektroskaya Station before backtracking into the center of Moscow, stopping off at (8)Baumskaya, getting off the Dark Blue/#3 line at (9)Ploschad Revolyutsii.  Change to the Dark Green/#2 line and go south one stop to see (10)Novokuznetskaya Station.

Check out our new Moscow Indie Travel Guide , book a flight to Moscow and read 10 Bars with Views Worth Blowing the Budget For

Jonathon Engels, formerly a patron saint of misadventure, has been stumbling his way across cultural borders since 2005 and is currently volunteering in the mountains outside of Antigua, Guatemala.  For more of his work, visit his website and blog .

Photo credits:   SergeyRod , all others courtesy of the author and may not be used without permission

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Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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Victor Mukhin

• Scientific Program

Title : Active carbons as nanoporous materials for solving of environmental problems

However, up to now, the main carriers of catalytic additives have been mineral sorbents: silica gels, alumogels. This is obviously due to the fact that they consist of pure homogeneous components SiO2 and Al2O3, respectively. It is generally known that impurities, especially the ash elements, are catalytic poisons that reduce the effectiveness of the catalyst. Therefore, carbon sorbents with 5-15% by weight of ash elements in their composition are not used in the above mentioned technologies. However, in such an important field as a gas-mask technique, carbon sorbents (active carbons) are carriers of catalytic additives, providing effective protection of a person against any types of potent poisonous substances (PPS). In ESPE “JSC "Neorganika" there has been developed the technology of unique ashless spherical carbon carrier-catalysts by the method of liquid forming of furfural copolymers with subsequent gas-vapor activation, brand PAC. Active carbons PAC have 100% qualitative characteristics of the three main properties of carbon sorbents: strength - 100%, the proportion of sorbing pores in the pore space – 100%, purity - 100% (ash content is close to zero). A particularly outstanding feature of active PAC carbons is their uniquely high mechanical compressive strength of 740 ± 40 MPa, which is 3-7 times larger than that of  such materials as granite, quartzite, electric coal, and is comparable to the value for cast iron - 400-1000 MPa. This allows the PAC to operate under severe conditions in moving and fluidized beds.  Obviously, it is time to actively develop catalysts based on PAC sorbents for oil refining, petrochemicals, gas processing and various technologies of organic synthesis.

Victor M. Mukhin was born in 1946 in the town of Orsk, Russia. In 1970 he graduated the Technological Institute in Leningrad. Victor M. Mukhin was directed to work to the scientific-industrial organization "Neorganika" (Elektrostal, Moscow region) where he is working during 47 years, at present as the head of the laboratory of carbon sorbents.     Victor M. Mukhin defended a Ph. D. thesis and a doctoral thesis at the Mendeleev University of Chemical Technology of Russia (in 1979 and 1997 accordingly). Professor of Mendeleev University of Chemical Technology of Russia. Scientific interests: production, investigation and application of active carbons, technological and ecological carbon-adsorptive processes, environmental protection, production of ecologically clean food.   

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