p o cruises australia refund policy

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Out of Pocket Claim

Please use this form to submit any out of pocket expenses incurred as a result of your cruise cancellation due to P&O's voluntary pause on cruise operations. Please note, reimbursement will only be considered if you provide evidence that your travel insurance provider has denied your claim or you are unable to retrieve any refunds or credit notes from the airline or hotel you booked through.

Please note that this form is for any out of pocket claims excluding your cruise fare. For options relating to your cruise fare, please complete the Request Refund or Future Cruise Credit form

The complex world of cruise refunds revealed as the ACCC promises investigation

By Bernadette Chua and Brittany Lazarus

Consumer watchdog the Australian Competition & Consumer Commission is investigating travel providers over claims some are misleading consumers on cancellation fees.

In a statement to  Cruise Passenger , the ACCC said it was probing “whether some travel providers are misleading consumers about the amount of cancellation fees they are entitled to charge, or whether they are entitled to charge cancellation fees at all.”

Cancellation and refund policies have been a hugely contentious issue ever since the COVID-19 pandemic hit the travel industry.

Government-enforced cruise suspensions meant tens of thousands of passengers were unable to holiday at sea in Australia and overseas, leaving the already financially distressed the industry and front-line travel agents with the unenviable task of gathering refunds from thousands of providers here and overseas.

It has been an enormous task – and one largely unpaid, as travel operators often rely on the commissions paid on holidays they sell.

Because of the length of time this huge process has taken, it has created tension between agents, cruise lines and their clients.

To add to the problem, some cruise lines have marketed itineraries linked to increasingly complex terms and conditions as they struggled to protect their businesses.

It meant many consumers were faced with the dilemma: should I cancel and lose some or all of my money; wait until the cruise line cancels so I can claim it all back; or take a future cruise credit?

Cruise Passenger readers told us in a recent survey that refund polices was their second most important concern after health in deciding which line to choose for their next cruise.

A spokesperson from the ACCC warned consumers need to understand that the rights and entitlements for cancelled travel bookings will usually be different, depending on whether the consumer cancels their booking, the travel provider stops the service or the service cannot go ahead due to government restrictions.

“Where travel bookings are cancelled by businesses due to government restrictions, this limits consumers’ rights under the consumer guarantees in the Australian Consumer Law.

“In general, whether consumers are entitled to a credit note or a refund for travel bookings cancelled in these circumstances will then depend on the terms and conditions of their booking.

“Terms and conditions will vary between different providers, and in some cases consumers might not be entitled to a full, or any refund of their booking.

“If a consumer cancels the cruise because they can’t travel to the port of embarkation because government health restrictions or quarantine restrictions make it unfeasible for them to travel, they might not be entitled to a full, or any, refund under the cruise providers’ terms and conditions.

“However they may have a claim under the law of contract where, for example, the contract is held to be frustrated.”

A Cruise Passenger team has examined each line’s terms and conditions – and found, in some cases, huge differences and complexities.

Most cruise lines still maintain cancellation policies where the consumer will have to forego full cash refunds. In some cases, there are cancellation fees of up to 100 per cent.

Many have sliding scales, depending on how far out the itinerary is cancelled.

So before you book, here are three questions you may need to ask yourself:

• I know I want to cruise with this line, and I don’t really mind when. Answer: Book your cruise and take a future cruise credit if it doesn’t eventuate
• I know I want to cruise with this line on this ship and route. I don’t really mind when. Answer: Book your cruise and take a future cruise credit if it doesn’t eventuate
•   I know I want to cruise on this ship and itinerary at this time only. Answer: Book with as low a deposit as possible, accepting you might lose it, or don’t book at all unless you are sure it is far enough out to go ahead.

Since the COVID-19 pandemic, lines have continuously updated their policies as the cruise pause continues around the world.

Brands like Carnival Cruise Line and Seabourn have had to cancel voyages around Australia and New Zealand in just the past few days.

The  Seabourn Encore, which was slated to visit Australia and New Zealand for four voyages, has paused operations until May 28, 2021.

Seabourn, however, has an extremely generous policy in which you are entitled to a refund or, if you have paid in full, a 125% future cruise credit. And Seabourn’s FCC will be valid for 12 months from the date of issue and may then be used to book sailings through till 31 December 2022.

Where buyers need to exercise caution is when they are forced to cancel themselves on a journey that is still scheduled to sail.

Almost every cruise line has new rules around future cruise credit refunds. Some have separate policies for individual ships.

Most have generous future cruise credit allowances. For example, the boutique line Azamara will allow passengers to change a booking 48 hours before sailing and receive 100 per cent of the amount paid in a Future Cruise Credit if you book a cruise by 30 November 2020.

Viking has a Risk-Free Guarantee which allows guests to change cruise dates up until 24 hours before their planned departure, and the line waives any fees. This policy is currently under review.

Cruise Lines International Association Managing Director Australasia Joel Katz told Cruise Passenger : “Cruise lines are very conscious of the disruption the pandemic has caused and the impact this has had on people’s holiday plans. They’ve been working to provide alternative arrangements to guests with affected bookings, including refunds, credit options, and in many cases generous discounts on future cruises.

“Cruise lines are endeavouring to provide regular updates to customers and their travel agents on the status of voyage suspensions and any further potential cancellations. In many cases cruise lines have offered additional flexibility in cancellation or postponement provisions, in order to provide reassurance for customers.

“As we work towards a resumption of cruising and implement the extensive new health measures being developed globally, the additional flexibility many cruise lines are offering will give customers more confidence as they consider their future travel options.”

Cruise refund and cancellation policies line by line

Princess cruises.

Princess Cruises will allow passengers to cancel cruises up to 60 days before departure, without any charges. But, if you were seeking a refund, below is when you need to cancel your cruise.

If you do decide to cancel your Princess cruise after 60 days, these are the charges that will incur:

Sailings 5 nights or less

Final payment is due 60 days prior to departure

• 45 to 59 days        Cruise fare     Deposit Amount
• 29 to 44 days        All Items        50% of Total Charges
• 15 to 28 days        All Items        75% of Total Charges
• 14 days or less        All Items        100% of Total Charges

Sailings 6 to 29 nights (including World Cruise segments)

Final payment is due 75 days prior to departure

• 181 days or more        None        None
• 75 to 180 days        Cruise fare    Deposit Amount
• 43 to 74 days        All Items          25% of Total Charges
• 15 to 42 days        All Items           50% of Total Charges

Sailings 30 nights or more (including Full World Cruise and World Cruise Segments)

Final payment is due 90 days prior to departure

• 181 days or more        None              None
• 90 to 180 days           Cruise fare      Deposit Amount
• 64 to 89 days             All Items          50% of Total Charges
• 43 to 63 days             All Items          75% of Total Charges

If you are booked on a Cunard voyage sailing on Queen Mary 2 after 18 April 2021, on Queen Victoria after 16 May 2021, or on Queen Elizabeth after 13 December 2021, and wish to cancel, our standard cancellation policy applies and Cunard can levy a cancellation charge as a percentage of the fare paid in accordance with the Terms and Conditions included in your booking confirmation.

Cunard has relaxed their cancellation policies due to COVID-19. These are some of the changes that they have made:

• If you’re booked on a Cunard voyage sailing before 31 August 2020, you may now cancel up to 48 hours prior to departure.
• Cancelled bookings will receive a Future Cruise Credit (FCC) equivalent to the cancellation fees and refunds will be given on any remaining monies paid – full details of how this will be applied are outlined in the table below
• Your Future Cruise Credit can be used on bookings made up to the end of next year (31 December 2021) and can be redeemed against any Cunard voyage sailing until the end of March 2022

From the date of booking until 91 days before departure/100% of deposit/FCC given to value of deposit

• 90 to 57 days       50% of fare or Refund 50% + FCC 50%
• 56 to 42 days       60% of fare or Refund 40% + FCC 60%
• 41 to 16 days        75% of fare or  Refund 25% +FCC 75%
• 15 to 6 days          90% of fare or  Refund 10% + FCC 90%
• 5 to 2 days           100% of fare or Refund 0% + FCC 100%
• Less than 2 days 100% of fare or Refund 0% + FCC 0%

P&O Cruises Australia

P&O Cruises Australia has a new policy for cruises departing 18 December 2020 to 31 January 2021.

For any existing or new bookings made on cruises departing between 18 December 2020 to 31 January, 2021 guests can now cancel their booking for any reason up to 48 hours prior to the scheduled date of departure and receive a Future Cruise Credit to the value of the original cruise fare paid to us, valid for use until 31 December 2021. We have also relaxed our payments policy to defer the final payment date to 30 days prior to departure.

All guests affected by P&O Cruises Australia’s pause in operation may elect to receive a full refund of monies paid on their booking. Refund requests can be submitted via an online form.

Holland America Line

Holland America’s policy will only allow passengers to use FCC on sailings which depart before 31 December 2021.

Holland America has updated its cancellation policy in the light of COVID.

Grand World, Grand Voyages, any segment of a Grand World or Grand Voyage, 28+ day Hawaii, Tahiti & Marquesas, Amazon Explorer, Incan Empires, 30+ day transatlantic voyages and any segment of a 30+ day transatlantic

• Cancellations through 121 days before your trip begins: 100% refund;
• 120-91 days before your trip begins: 100% refund, less required deposit amount;
• 90-76 days before your trip begins: 40% refund of full fare;
• 75 days or less before commencing travel: No refund available.

All other voyages 7 nights or longer (through Northern Hemisphere Summer 2021)

• Cancellations through 91 days before your trip begins: 100% refund;
• 90-64 days before start : 100% refund, less required deposit amount;
• 63-43 days before start : 50% refund of gross fare;
• 42-22 days before start: 25% refund of gross fare;
• 21 days or less before start: No refund available

All voyages 7 nights or longer (through Northern Hemisphere Autumn 2021)

• 90-76 days before start: 100% refund, less required deposit amount;
• 75-61 days before start: 50% refund of gross fare;
• 60-31 days before start: 25% refund of gross fare;
• 30 days or less before start: No refund available.

Voyages up to 6 nights

• Cancellations through 76 days before your trip begins: 100% refund;
• 75-57 days before start: 100% refund, less required deposit amount;
• 56-29 days before start: 50% refund of gross fare;
• 28-16 days before start: 25% refund of gross fare;
• 15 days or less before start: No refund available.

* CANCELLATION POLICY EXCEPTION: If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit.

Carnival Cruise Line

Family brand Carnival Cruise Line has had to cancel sailings for the Carnival Splendor through to and including 7 January 2021 and Carnival Spirit sailings through and including till 16 May 2021. They have not implemented a flexible booking option.

Carnival Cruise Line will apply an automatic FCC offer plus OBC. But if you decide to opt for a refund, contact Carnival. Refunds will take up to 90 days to be processed.

For cruises which have yet to sail, Carnival are offering a new plan called the Enhanced Value Option.

6 nights or more 100% Future Cruise Credit

PLUS AUD$900 onboard credit (OBC) per stateroom on your next cruise if booked by 31 May 2021 for sailing by 30 April 2023. 100% refund

5 nights or less 100% Future Cruise Credit

PLUS AUD$450 onboard credit per stateroom on your next cruise if booked by 31 May 2021 for sailing by 30 April 2023. 100% refund

Seabourn has enhanced and updated its new cancellation policy, ‘Book With Confidence’. For bookings made by November 20, 2020 on sailings departing by December 31, 2021, guests may cancel up to 30 days prior to departure and receive a 100% future cruise credit of any payment already made to Seabourn and currently within cancellation fees.

The future cruise credit granted using the Seabourn cancellation policy will be valid for 12 months only from the date of issue and may then be used to book sailings departing through December 31, 2022.

Additional packages and drinks packages will be refunded rather than moved into cruise credit and the future cruise credit is not transferable.

If a cancellation occurs within the 30 days and do not want a FCC, the following cancellation fees will apply:

Cruises 25 Days Or Less:

Days Prior to Departure Cancellation Fee:

• 120-91 days 15% of full fare
• 90-46 days 50% of full fare
• 45-31 days 75% of full fare
• 30 days or less, or non-appearance 100% of full fare

Cruises Of 26 Days Or More:

Days Prior to Departure Cancellation Fee

• 150-121 days 15% of full fare
• 120-91 days 50% of full fare
• 90-76 days 75% of full fare
• 75 days or less, or non-appearance 100% of full fare

Royal Caribbean

Guests with Royal Caribbean can cancel up to 48 hours before your sail date and get a future cruise credit good for 12 months or more. Applies to existing bookings and new ones made by November 30, 2020. But, if you are looking for a refunds, here are the cancellation charges below that apply.

The cruise and flights will only be deemed cancelled from the date we receive notice of cancellation from you or your travel advisor.

The following cancellation charges will then apply to your cruise:

Days prior to cruise departure/Cancellation charges

• 151 or more days Deposit is refundable, except for non-refundable deposit promotions and airfares
• 150 – 71 days Loss of deposit
• 70 – 46 days  25% of fare*
• 45 – 31 days 50% of fare*
• 30 – 15 days 75% of fare*
• 4 days or less 100% of fare

Holiday sailings – Christmas, New Year and Easter sailings. Applicable to Trans Pacific and Asia repositioning cruise departures from September 2018 (cruise portion only)

• 150 – 91 days Loss of deposit
• 90 – 61 days 25% of fare*
• 60 – 41 days 50% of fare*
• 40 – 26 days 75% of fare*
• 25 days or less 100% of fare *In instances where the deposit amount paid is higher than the 25/50/75% of cruise fare cancellation charge, then the highest of the two amounts is payable as the cancellation charge.

Azamara will allow guests to change any sailing you book by 30 November 2020 up to 48 hours before you sail to cancel and receive 100% of the amount paid in a Future Cruise Credit.

Guests will have three compensation options to choose from:

• 125% Future Cruise Credit to book a new cruise by December 31, 2021 for sailings departing on or before April 30, 2023. This amount will be based on total cruise fare paid. Future Cruise Credit will automatically be issued by November 4th, 2020 via email. If you have purchased pre- or post-land packages through Azamara, you will also receive compensation in the same form as your cruise fare. If you opted into the Cruise with Confidence 100% Future Cruise Credit for this sailing, you do not qualify for this offer.
• Lift and Shift: Or, you can keep the cruise vacation plans to the same destination and move the existing booking to a 2021 or January to March 2022 sailing within four weeks of the originally scheduled sailing. If we don’t hear from you, we will automatically issue a Future Cruise Credit.
• 100% Refund: Or, you have until the end of this year – December 31, 2020 – to request a refund and deactivate the Future Cruise Credit certificate. You can expect to receive your refund 45 days after you submit your request.

Cancellation policies

All Cruises & Cruise tours (Cruise Portion Only)/Days Prior to Cruise Departure Cancellation Charges

• 121 or more days fee of AU$100pp, except in the case of non- refundable deposit promotions and airfare
• 120-91 days 25% of fare*
• 90-61 days 50% of fare*
• 60-31 days 75% of fare*
• 30 days or less 100% of fare*

Celebrity Cruises

Celebrity Cruises are offering a Cruise with Confidence program which allows guests to cancel 48 hours before the departure. If you do, you will be entitled to a Future Cruise Credit. The chart below outlines the last day to cancel a Celebrity cruise and still receive cruise credit.

Here are the cancellation charges if you are looking for a refund.

Days prior to cruise departure and cancellation charges:

151 or more days: deposit is refundable except in the case of non- refundable deposit promotions and airfares.

150-71 days:           loss of deposit

70-46 days:            25% of fare*

45-31 days:             50% of fare*

30-15 days:             75% of fare*

14 days or less:       100% of fare

Holiday Sailings – Christmas, New Year & Easter(Cruise Portion Only)

*In instances where the deposit amount paid is higher than the 25/50/75% of cruise fare cancellation charge, then the highest of the two amounts is payable as the cancellation charge i.e. the full deposit amount is retained.

Silversea will allow you to cancel your cruise up to 30 days prior to departure for all voyages until 30 December, 2021, without penalties when selecting a Future Cruise Credit. Applicable for all bookings made prior to 30 November 2020.

Upon cancellation of the voyage, Silversea will email you the Future Cruise Credit, within 15 days, to the email address in the reservation. If you booked through a travel agency, your travel advisor will also receive a copy of the Future Cruise Credit. If you booked through a tour operator, please reach out to your tour operator agent.

But, if you are looking for a refund, here is what you will lose:

When guess cancel less than 48 hours in advance: Penalty will be 100% of the booking

Cruise cancellation requests received within 120 days of the initial sailing date will be subject to the following charges, regardless of suite resale:

• 120 – 91 days prior to the initial sailing date: 15% of the total cruise fare per person;
• 90 – 61 days prior to the initial sailing date: 50% of the total cruise fare per person;
• 60 – 31 days prior to the initial sailing date: 75% of the total cruise fare per person;
• 30 – 0 days prior to the initial sailing date or nonappearance at the time of sailing: 100% of the total cruise fare per person.
• Guests who downgrade suite categories within 120 days of the initial sailing date will incur cancellation penalties on the difference in cruise fare between the two suites.

Cruise tickets must be returned to Silversea before refunds can be processed.

Norwegian Cruise Line

For cruises through December 31: cancel up to 48 hours prior to your holiday start date for a Future Cruise Credit; or a full refund when you cancel up to 60 days prior.

For cruises January 1 – March 31, 2021: cancel up to 15 days prior for a Future Cruise Credit, or a full refund when you cancel up to 60 days prior.

For cruises April 1 – October 31, 2021: cancel up to 15 days prior and receive a Future Cruise Credit, or a full refund when you cancel up to 120 days prior.

Cancellation schedule for cruises departing between 1 November 2020 – 31 March 2021

All Sail Dates / All Categories / Any Cruise Length

• Up to 31 days* Nil Nil Nil fee
• 30 days or less 100% 100% 100% of cruise fare

*Deposits refundable until 61 days prior sailing.

Cancellation schedule for cruises departing 1 April 2021 and beyond

Where cruise accommodation is for the Haven suites, garden villas or the cruise is a holiday sailing.

Cruise-tour cancellation fee / Land cancellation / Add-on cancellation fee

• Up to 120 days prior to sailing Nil Nil Nil
• 119-106 days 25%* Nil Nil
• 105-91 days 50%* Nil 10%
• 90 – 61 days 75%* Nil 50%
• 60 days or less 100%* 100%* 100%*

Where cruise accommodation is other than as set out above and the cruise is between 1 – 6 days

• Up to 90 days prior to sailing Nil Nil Nil
• 89-76 days                                  25%* Nil Nil
• 75-61 days                                  50%* 50% 50%
• 60-31 days                                  75%* 75% 75%
• 30 days or less                           100% 100% 100%

Where cruise accommodation is other than as set out above and the cruise is for 7 days or more including Hawaii

• Up to 120 days prior to sailing       Nil Nil Nil
• 119-91 days                                         25% Nil Nil
• 90-61 days                                          50% 50% 50%
• 60-31 days                                           75% 75% 75%
• 30 days or less                                   100% 100% 100% * Or deposit, Whichever is higher ** Excluding Norwegian Sky

Cancellation Fee for 3-8 Guests

There is no cancellation fee for Guests 3-8 if cancelled outside of the cancellation schedule as set out in Chart B above. If such reservations are cancelled within the cancellation schedule, then the applicable cancellation fee will apply for Guests 3-8.

Oceania Cruises

Reservations made between 5th October and 31st October 2020, for scheduled voyages departing on or before 31st October 2021 that have been paid in full can cancel for any reason up to 15 days prior to departure and receive a Future Cruise Credit equal to 100% of the cruise fare paid. Situational decisions are also made.

Regent Seven Seas

For reservations made between May 18 and July 31 2020 on voyages embarking through December 2022, guests who have paid in full have the option to cancel up to 15 days prior to the departure date and receive a 100%  future cruise credit.

For reservations made between August 1 and October 31, 2020 on voyages embarking on or before  October 31, 2021, guests who have paid in full have the option to cancel up to 15 days prior to their departure date and receive a 100% future cruise credit.

For guests who wish to cancel and forgo the future cruise credit, the standard cancellation schedule will apply. Penalties will be calculated on total booking amount (inclusive of all Future Cruise Credit amounts).

Future cruise credits may be applied to a new reservation made within one year of the future cruise credits issue date. Future cruise credit may be used towards any voyage sailing before December 31, 2022, if booked prior to October 31, 2020.

Standard cancellation policy

For cruises onboard the Seven Seas Explorer, Seven Seas Voyager, Seven Seas Mariner and Seven Seas Navigator the policy is as follows:

The following cancellation penalties apply to all cruises of 1 to 14 days in length: Suite Category:                                                       RS         MS-H 151 days prior to departure                            25%       100*

• 150 – 121 days prior to departure          50%       15%
• 120 – 91 days prior to departure            75%        50%
• 90 – 76 days prior to departure             100%       75%
• 75 – 0 days prior to departure                 100%      100%

For cruises onboard the Seven Seas Splendor the following cancellation penalties apply:

Category                                   RS-SS       A-H Days Prior to Cancellation Amount Vacation Date Per person

• Deposit Date – 151    25%         $100*
• 150 – 121                     50%         15%
• 120 – 91                       50%          50%
• 90 – 76                        75%           75%
• 75 – 0                          100%         100%

Voyages 100 Nights or Longer Category  Suites                        RS-SS             A-H Days Prior Cancellation Amount Vacation Date Per person

• Deposit Date – 181        10%         $500
• 180 – 151                          25%         25%
• 150 – 121                           50%        50%
• 120 – 91                             75%        75%
• 90 – 0                                100%     100%

Dream Cruises

Operating under the automatically applied, ‘Cruise As You Wish’ policy, guests can cancel their cruise booking up to 48 hours prior to sailing and receive a 100% Future Cruise Credit. The credit is redeemable for sailing from Singapore on or before September 30, 2021.

All pre-purchased packages (drinks and shore) will be refunded to the original form of payment.

In order to receive a full refund, guests must cancel their cruise more than 100 days prior to departure.

The standard cancellation policy will apply to any guests who do not want a future cruise credit.

• More than 100 days prior to departure Free refund, except non-refundable amounts
• 100 – 46 days prior to departure 10% of Full Cabin Fare
• 45 – 15 days prior to departure     30% of Full Cabin Fare
• 14 – 08 days prior to departure     50% of Full Cabin Fare
• 7 days or less prior to departure    100% of Full Cabin Fare
• No Show / No Written Notice        100% of Full Cabin Fare

Star Cruises

Operating under the same automatically applied, ‘Cruise As You Wish’ policy, as Dream Cruises, guests who choose to cruise with Star, can cancel their cruise booking up to 48 hours prior to sailing and receive a 100% Future Cruise Credit. The credit is redeemable for sailing from Singapore on or before September 30 2021.

All pre-purchased packages (drinks and shore) will be refunded to the original form of payment

The standard cancellation policy will apply to any guests not interested in taking advantage of the Cruise As You Wish policy.

• 45 – 15 days prior to departure 30% of Full Cabin Fare
• 14 – 08 days prior to departure 50% of Full Cabin Fare
• 7 days or less prior to departure 100% of Full Cabin Fare
• No Show / No Written Notice 100% of Full Cabin Fare

Crystal Cruises

If passengers have paid their full fare more than 60 days prior to departure, and cancel their booking, a full 100% refund will be issued.

If a passenger needs to cancel with less than 60 days notice, the following cancellation schedule is then implemented:

• Admin Fee – Waived
• 60-31 days – 25% penalty
• 30 – 8 days – 50% penalty
• 7 days or less – 100% penalty.

The Viking Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departure and still receive full cruise credit. Guests will then have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.

Viking Risk-Free Guarantee Future Cruise Vouchers are transferable.

Requests for a refund rather than future credit will be processed as a regular cancellation and will follow the schedule below:

• 121+ days or more is $500 per person for cruise/tour/land or $1,500 per person for air-inclusive.
• 120-60 days is 50% of full fare.
• 59-0 days is 100% of full fare.

For World Cruise voyages, the following schedule applies:

• 181+ days or more is $1000 per person.
• 180-151 days is 20% of full fare.
• 150-121 days is 40% of full fare.
• 120-91 days is 60% of full fare.
• 90-61 is 80% of full fare.
• 60 days or less is 100% of full fare.

Any new Ponant booking will be covered under their ‘Booking with Serenity’ policy. The cruise booking will be fully refundable up to 90 days after confirmation and guests can cancel up to 30 days prior to departure and receive a refund or transfer the full paid amount to a future booking.

If a cancellation is received with less than 30 days until departure, a full 100% fee will be charged in line with the regular cancellation schedule.

However, If the guest cancels within 30 days prior to departure due to being diagnosed with COVID, Ponant won’t charge any fees and will hold monies as a future cruise credit to use within 24 months from the cancellation date.

The line is also charging a 10% deposit rather than the usual 25% and final payments are not due until 30 days prior to the cruise, rather than 90.

The Ponant future cruise credit is transferable to family and can be changed once without being charged any fees.

MSC Cruises

The MSC flexible booking program allows guests to “reschedule” free of charge up to 15 days before departure for cruise only and up to 21 days before departure for Fly & Cruise.

MSC cruises have taken a choose your own adventure approach, guest can decide what they would like refunded and what they would like to keep in cruise credit.

The cruise credit is inclusive of cruise fare as well as any onboard services such as shore excursions and drinks packages or guests can decide to have these items refunded.

If the guest has booked the flight with MSC they have the option for a refund or it can be added to the future cruise credit.

MSC cruise credit is transferable.

Coral Expeditions

As the only line currently cruising Australian waters, Coral Expeditions booking flexibility policy is centred around compensating guests if they are affected by a future COVID cancellation.

In the event of a forced cancellation, Coral will offer 100% cruise credit to be used within 24 months or beyond, if needed.

The credit can then be used on any available voyage and guests will not have any additional fees or price rises on a like for like cruise.

Coral will allow one complimentary name change if guests are unable to travel in future, they can transfer this to another guest if desired.

Standard cancellation rates apply to Coral Expeditions and are as follows:

• Up to 90 days prior to departure – forfeit your deposit of 20% of the fare.
• 60 to 89 days prior to departure – forfeit 50% of the fare.
• No-show to 59 days prior to departure – forfeit 100% of the fare.

Transfer Fees Date change fee made more than 90 days before departure – $500pp fee.

Date change within 90 days of departure is considered a cancellation and standard Cancellation Policy applies.

A name change/transfer of the booking to another person is considered a cancellation and Cancellation Penalties (as above) will apply. A $200 per person fee is applicable for any amendments not requiring a date change after booking is confirmed.

Hurtigurten

Refunds are offered to Hurtigruten passengers who cancel their cruise with more than 90 days until scheduled departure. However, cancellation fees of expedition cruises are $225 and for Norwegian coastal cruises a $150 fee will apply.

When booking flights, hotels, and transfers through Hurtigruten before October 31, the “Book with Confidence” policy applies.

If a guest has to cancel with less than 90 days until departure, the below cancellation fees will apply.

Norwegian Coastal Voyages

When the cancellation letter is received by us before departure Charges as a % of the total holiday cost (excl. insurance premiums)

• 60 or more days Retention of deposit
• 42-59 days 30%
• 28-41 days 60%
• 14-27 days 90%
• Less than 14 days 100%

Expedition Cruises

• 90 or more days 20%
• 60-89 days 40%
• 28-59 days 70%
• 15-27 days 90%
• Less than 15 days 100%

APT passengers can postpone their holiday and transfer their deposit for another date or trip up to 65 days prior to the original departure date for an international trip and 100 days prior to a domestic trip.

A future holiday credit equal to 100% of the amount paid on the booking, is being offered to all APT suspended tours and cruises, this includes APT absorbing any applicable third-party fees (although some airline fees may apply). This is valid for travel with any APT brands up until the end of 2022.

APT cruise credit is transferable and if other packages such as pre and post-tour accommodation are booked, this is then included in the amount that the guests credit.

The 2021 holiday package can be postponed up to 65 days prior to the departure date and must be booked onto a new date within 12 months of the original tour date.

Guests wishing to cancel a booking for departures not suspended, departing in 2020 onwards: Normal fees will apply as outlined below:

• 100 days or more Loss of deposit
• 99-61 days 50% of holiday package price
• 60 days or less 100% of holiday package price

Scenic guests who have been affected by a booking that has been unable to operate or who have cancelled their booking voluntarily under our COVID policy can choose to defer travel plans by transferring to an alternate departure date or itinerary up to 60 days prior to the cruise commencing with no Scenic fees (third party fees may apply).

This policy is also available for new 2021 and 2022 bookings. (Excludes Russia cruises and tours, South America, Australia and New Zealand tours).

All components of the Scenic Group reservation will be moved to Future Travel Credit.

Cancellations outside of the flexible booking policy will be held to the standard cancellation policy as outlines below:

• 65 days and over Loss of deposit
• 64 to 14 days 50% of Tour Price
• 13 to 8 days 75 % of Tour Price
• 7 days and less 100% of Tour Price

These policies seem to relate to future cruises being cancelled.

What about cruises which were cancelled by the cruise lines in the past six months? Are we entitled to a refund or cruise credit? We didn’t cancel, they did.

What about Disney cruises?

The Australian give needs to set the rules in respect of cancellations and deferments fir all travel related expenses linked to companies who are registered to trade in Australia

A similar process should also apply to travel insurance where there should be clear plain English policies that are approved by and monitored by the ACCC

Only then will we get a consistent, reliable and enforceable position. Travel companies also need to be protected against spurious cancellations as well but the rules and basic requirements need to be industry wide extra add ons can still be provided or negotiated on an individual basis. It us the concept of a minimum base ( not set by travel companies) and a plain English policy that has the key to future harmony

If it is the Covid problem that caused government to ban cruises why should customers pay cancellation fees as we are not the ones who canceled. Are shipping covered by their own insurances ? If do they are often double dipping ?

Yes that is all well and good but they story does not cover air travel and refunds or how when offered a credit for 12 months and the 12 months runs out.

I have been waiting for air travel refund foe excess of 6 months and continue getting told it is being addressed and you will hear within 30 days. the travel agency and airline have had business class fares to Europe all thus time and at present we have no indication as when it will be addressed and if or when we will be reimbursed

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Sometimes you may no longer be able to sail on your upcoming cruise, due to extenuating circumstances outside of their control. In case of illness, you can submit a request form to cancel your booking without penalty under our compassionate policy.

P&O cruise bookings are generally subject to our booking and travel conditions which outlines our cancellation policy and the relevant fees. However, at our discretion we may be able to offer you some additional options for your cruise booking.

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Cruise Cancellation Policies Due to Coronavirus (COVID-19) – Everything You Need To Know

Katie Seemann

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It’s an unprecedented time in our society right now, with the spread of COVID-19 affecting all aspects of daily life. And unfortunately, the virus pandemic is also putting a lot of travel plans on hold.

The cruise industry has been hit hard since halting operations in 2020.

There’s a lot of information out there, and we wanted to make understanding these updates easier for you. This post includes all of the cruise cancellation policies in a single place, so you can easily find the information that’s important to you.

Since this is a fluid situation, these policies are subject to change, and we’ll be updating this piece on an ongoing basis to make sure you have the most up-to-date information out there.

Cruise Cancellation Policies Due to COVID-19

The following Azamara sailings have been canceled:

• Select Azamara Journey sailings through May 2022 have been canceled
• Select South America and Antarctica itineraries have been canceled through February 2022

All sailings booked by January 31, 2022, scheduled to depart by April 30, 2022, are included in the Cruise With Confidence program. This gives you the ability to cancel your cruise with at least 48 hours’ notice and you’ll receive a 100% Future Cruise Credit that can be applied to any cruise booked by April 30, 2022, scheduled to sail by December 31, 2022.

Cancellation Policy Due to COVID-19

If you’re scheduled to sail with Azamara on a canceled cruise, you have 3 choices in regards to a refund:

• Receive a 125% Future Cruise Credit that can be applied to any sailing through December 31, 2022, or within 1 year of the original sailing date, whichever is later. Any prepaid amenities or packages will be automatically refunded to the original form of payment. Guests who chose the “Cruise with Confidence 100% Future Cruise Credit” option aren’t eligible for the 125% credit option.
• Request a 100% refund to the original form of payment . You should receive a refund within 45 days of submitting your request.
• You can keep the destination the same and “lift and shift” your cruise if your new cruise is within 4 weeks of your originally scheduled departure date.

How To Cancel an Azamara Cruise

To request a refund or the 125% Future Cruise Credit or to cancel your cruise, click here .

For Azamara’s full policy regarding COVID-19, click here .

Currently, there are no blanket cancellations for Carnival cruises.

Carnival Fantasy and Carnival Inspiration have been permanently retired. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return.

Carnival hasn’t published an updated policy regarding canceled cruises, but according to crowdsourced data, a full refund or a future cruise credit plus onboard credit is being offered.

How To Cancel a Carnival Cruise

You can check the status of your sailing and request a refund or cruise credit for your Carnival cruise affected by COVID-19 here .

For Carnival’s full policy regarding COVID-19, click here .

The following cruises have been canceled:

• Celebrity Infinity sailings have been canceled through 2022.
• Any other canceled sailings can be found here

If your cruise was canceled by Celebrity due to COVID-19, you’ll have 2 choices in regards to a refund:

• Receive a 100% Future Cruise Credit
• Request a 100% refund to the original form of payment.

If you have a Future Cruise Credit, the value that represents 100% of the fare paid on the original booking has no expiration date. If you also received a bonus 25% Future Cruise Credit, that amount will expire on the original expiration date or 12/31/22, whichever is later.

How To Cancel a Celebrity Cruise

To request a refund for your canceled cruise instead of the 125% Future Cruise Credit, fill out this form .

For Celebrity’s full policy regarding COVID-19, click here .

Currently, there are no blanket cancellations for Costa Cruises.

For Costa’s full policy regarding COVID-19, click here .

There are currently no blanket cancellations for Crystal Cruises.

Guests who were booked on a canceled cruise will be contacted with rebooking and compensation options.

For Crystal’s full policy regarding COVID-19, click here .

Hot Tip: If you’re feeling sick or showing signs of fever or respiratory illness, don’t go on a cruise . Most cruise lines are conducting pre-embarkation health screenings and you could be denied boarding. If you’re not sure what to do, contact the cruise line for more guidance.

The following sailings have been canceled:

• Queen Victoria departures through April 29, 2022 (select Queen Victoria sailings will be transferred to Queen Elizabeth — these will be transferred automatically and guests should receive a new booking reference)
• Queen Elizabeth originally scheduled departures through May 17, 2022, have been canceled; new cruise itineraries will be replacing the originally scheduled cruises
• Any cruise that has a stop in a Canadian port has been canceled through February 2022

If your cruise was canceled, you’ll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022.

For Cunard’s full policy regarding COVID-19, click here .

There aren’t any current blanket cancellations on Disney Cruise Line.

How To Cancel a Disney Cruise

If you booked your Disney cruise with a travel agent, contact the agent. If you booked directly with Disney, you can call 866-325-6685 or 407-566-7797  to cancel your reservation.

For the latest Disney Cruise Line travel information including COVID-19, click here .

Holland America has made the following schedule changes:

• Cruises departing March and April 2022 on Noordam will be moved to March and April 2023
• Cruises on Oosterdam will resume on May 1, 2022
• Cruises on Westerdam will resume on May 8, 2022
• Cruises in Asia, Australia, New Zealand, South America, and Antarctica are canceled until May 2022

Guests booked on a cruise that has been canceled will be rescheduled on a later cruise, or a refund can be requested.

For Holland America’s full policy regarding COVID-19, click here .

Hot Tip: When you’re ready to book a cruise, check out these websites to find great deals .

There are currently no blanket cancellations for MSC Cruises.

If you were booked on a sailing that has been canceled, you have 3 options for a refund:

• Receive a 100% Future Cruise Credit automatically.
• Move your cruise to any ship/any sailing immediately.
• If you would prefer a 100% refund to the original form of payment you can request one by calling 866-420-3584.

For MSC’s full policy regarding COVID-19, click here .

All bookings made by September 30, 2021, for departures through March 31, 2022, can be canceled at least 14 days before departure for a 100% future cruise credit.

For National Geographic/Lindblad’s full policy regarding COVID-19, click here .

The following Norwegian cruises have been canceled:

• Norwegian Sky sailings through February 25, 2022
• Pride of America sailings through February 26, 2022
• Norwegian Jade sailings through March 3, 2022
• Norwegian Star sailings through March 19, 2022
• Norwegian Sun sailings through April 19, 2022
• Norwegian Spirit sailings through April 23, 2022

Passengers booked on newly canceled cruises will receive an automatic refund and a bonus Future Cruise Certificate.

For Norwegian’s full policy regarding COVID-19, click here .

The following Princess sailings have been canceled:

• Coral Princess Australia and New Zealand cruises departing January 27, 2022, through March 7, 2022
• Royal Princess Australian sailings through March 9, 2022
• Discovery Princess departures from Los Angeles through March 20, 2022
• Emerald Princess Australia and New Zealand sailings through March 2022
• Caribbean Princess sailings from March to May 2022
• Island Princess sailings through April 4, 2022, and sailings from Fort Lauderdale through April 17, 2022
• Diamond Princess cruises in Antarctica and South America through April 5, 2022
• Sapphire Princess Australian sailings through April 8, 2022
• Crown Princess cruises leaving from the West Coast through April 29, 2022, and the May 2, 2022 departure
• Sapphire Princess cruise departing April 29, 2022
• Select Regal Princess Mediterranean cruises departing April 30, 2022, and July 2022
• Select Coral Princess cruises departing from Australia through August 2022
• Sapphire Princess cruises leaving from the West Coast from September 24, 2022, through November 7, 2022

All Sun Princess, Sea Princess, and Pacific Princess sailings have been canceled as these ships have been sold. All sailings on Golden Princess and Star Princess have also been canceled as these ships have been transferred to sister company P&O Cruises Australia.

Refund policies vary based on your specific cruise, but you’ll most likely receive a 100% future cruise credit or a full refund.

How To Cancel a Princess Cruise

To request a refund instead of a Future Cruise Credit, click here .

For Princess Cruise’s full policy regarding COVID-19, click here .

There are currently no blanket cancellation policies for Regent Seven Seas Cruises.

How To Cancel a Regent Seven Seas Cruise

To cancel your cruise contact your travel agent or call Regent Seven Seas directly:

• U.S./Canada: 844-4REGENT (844-473-4368) or 954-776-6123
• United Kingdom: 02380 682280
• Europe: +44 2380 682140
• Australia/New Zealand/Asia Pacific: 1-300-455-200
• Latin America/Brazil: 0800 400-3132 or +1 954-940-7586

For Regent Seven Seas’ full policy regarding COVID-19, click here .

• Symphony of the Seas sailings through January 28, 2022
• Jewel of the Seas sailings through February 19, 2022
• Vision of the Seas sailings through March 6, 2022
• Voyager of the Seas sailings through April 23, 2022
• Serenade of the Seas sailings through April 25, 2022
• Radiance of the Seas sailings through April 28, 2022
• Rhapsody of the Seas sailings through May 22, 2022

If you were scheduled on a Royal Caribbean cruise that was canceled, you can receive a 125% Future Cruise Credit that can be used by May 31, 2022, for any cruise through December 31, 2022, or 1 year from the original sailing date, whichever is later.

Alternatively, for sailings through April 30, 2022, you can “lift and shift” your cruise itinerary to be rebooked the following year (this maintains the original pricing and any promotions used).

If you’d prefer a cash refund, you can request it by submitting a form here . Refunds will be issued within 45 days of the request submission.

Cruise With Confidence Future Cruise Credit

The Cruise with Confidence policy applies to any cruise booked by January 31, 2022, scheduled to sail through May 31, 2022. If you cancel at least 48 hours before the sail date you’ll be eligible for a 100% Future Cruise Credit that can be applied to any cruise booked by May 31, 2022, with a departure date through December 31, 2022, or 1 year from the originally scheduled departure date, whichever is later.

How To Cancel a Royal Caribbean Cruise

If you booked with a travel agent, contact your travel agent to cancel. If you booked directly with Royal Caribbean, you can call 866-562-7625 to cancel or click here .

For Royal Caribbean’s full policy regarding COVID-19, click here .

There are no current blanket cancellations by Seabourn.

Guests who were scheduled on a canceled cruise have 2 options for a refund:

• Receive a 125% refund in the form of a future cruise credit, which is valid for 12 months from the date of issue and must be used by December 31, 2022.
• Receive a 100% refund back to the original form of payment.

How To Cancel a Seabourn Cruise

If your cruise has been canceled, you should receive information directly from Seabourn on how to proceed or you can email [email protected] .

For Seabourn’s full policy regarding COVID-19, click here .

Silversea Cruises has canceled the following voyages:

• Silver Dawn: all departures through March 17, 2022
• Silver Wind: all departures through May 27, 2022

Guests who were scheduled on a canceled cruise will receive a 100% refund in the form of a future cruise credit  that can be applied to any cruise within 2 years of issuance.

For Silversea’s full policy regarding COVID-19, click here .

Currently, all Viking cruises are sailing as scheduled.

How To Cancel a Viking Cruise

To cancel your Viking cruise contact your travel agent or Viking directly at 833-900-0951.

For Viking’s full policy regarding COVID-19, click here .

It’s a stressful time for everyone and having to cancel or postpone a vacation is never fun.

The important thing to remember is that everything will get back to normal at some point! Until then, stay safe and have fun planning your next trip.

Frequently Asked Questions

How do i cancel my upcoming cruise.

Each cruise line has a different method to cancel your cruise and request a refund or cruise credit. Most have an online form to submit in lieu of calling.

Should I take the future cruise credit or get a refund?

This is a personal choice, but taking the future cruise credit is usually more valuable. Most cruise lines will let you use the credit on any sailing through 2022, so there will be plenty of opportunities to use it. If, however, you’re in a tight financial spot due to the current situation, it may make more sense to take the refund.

What's the best insurance policy for a cruise?

Many credit cards come with travel insurance built-in, and there are also additional policies you can buy to protect you. Check out these posts for some guidance:

• Guide to Credit Card Insurance
• Introduction to Travel Insurance
• The Best Travel Insurance Companies

Will cruises be cancelled in 2022?

While many cruises have resumed operations, there are definitely still cancellations going into the first half of 2022. The spread of the Omicron variant has sparked a new wave of cruise cancellations and passengers can expect additional cancellations to pop up throughout the year.

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About Katie Seemann

Katie has been in the points and miles game since 2015 and started her own blog in 2016. She’s been freelance writing since then and her work has been featured in publications like Travel + Leisure, Forbes Advisor, and Fortune Recommends.

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P&O Cruises Cancellation Policy: Know Your Options and Rights

Planning a cruise vacation can be an exciting experience, but sometimes unexpected circumstances may arise that necessitate canceling your trip. Understanding the cancellation policy of your chosen cruise line is crucial to avoid any financial losses or complications. In this comprehensive guide, we will delve into P&O Cruises’ cancellation policy, providing you with a clear understanding of your options and rights.

P&O Cruises, a renowned cruise line operating in the United Kingdom, offers a cancellation policy that ensures flexibility and protection for passengers. It is important to note that the cancellation policy may vary depending on the type of booking, such as standard fares, select fares, or early saver fares. Therefore, it is essential to review the specific terms and conditions associated with your booking type.

To help you navigate through P&O Cruises’ cancellation policy, we have compiled the most important points to know:

It is important to familiarize yourself with the specific cancellation period for your booking type, as penalties may apply for cancellations made outside of this period. Additionally, understanding the available refund options will help you make an informed decision in case of cancellation.

For more detailed information on P&O Cruises’ cancellation policy, it is advisable to visit their official website or contact their customer service directly. Being aware of your rights and options will enable you to make the best decision based on your specific circumstances.

In conclusion, familiarizing yourself with P&O Cruises’ cancellation policy is essential for a stress-free cruise planning experience. By knowing your options and rights, you can make informed decisions and mitigate any potential financial losses. Remember to review the specific terms and conditions associated with your booking type and always reach out to P&O Cruises for further assistance when needed. Happy cruising!

Sources: 1. P&O Cruises Official Website: [www.pocruises.com](https://www.pocruises. 2. Cruise Critic: [www.cruisecritic.com](https://www.cruisecritic.

Can you cancel a cruise right after booking?

When it comes to canceling a P&O cruise right after booking, it’s important to know your options and rights. P&O Cruises has a cancellation policy in place that allows passengers to cancel their cruise within a certain timeframe without incurring any penalties. However, it’s essential to review the specific terms and conditions of your booking, as cancellation policies may vary depending on the type of cruise package and the time of cancellation. It’s recommended to familiarize yourself with P&O Cruises’ cancellation policy to understand the potential fees and refund options available to you. For more information and to stay up to date with P&O Cruises’ cancellation policies, it’s advisable to visit their official website.

Can I get my deposit back from P&O cruises?

If you are considering cancelling your P&O Cruises booking and are wondering if you can get your deposit back, it’s important to understand the company’s cancellation policy and your rights as a passenger. According to P&O Cruises’ cancellation policy, the amount of your deposit refund will vary depending on when you cancel. If you cancel within the specified cancellation period, you may be eligible for a full refund or a future cruise credit. However, if you cancel outside of this period, you may forfeit all or a portion of your deposit. It is advisable to review the specific terms and conditions of your booking, as they may provide additional details. For more information on P&O Cruises’ cancellation policy and your options, you can visit their official website at www.pocruises.com or contact their customer service team directly at [insert phone number].

How much do you lose if you cancel a cruise?

When it comes to canceling a P&O Cruise, understanding the cancellation policy is crucial to avoid any unnecessary losses. P&O Cruises allows passengers to cancel their bookings, but the amount refunded will depend on the timing of the cancellation. For cancellations made within 90 days of departure, a cancellation fee will be charged. The fee increases the closer it gets to the departure date, starting at 25% and potentially reaching 100% if canceled within 14 days of departure. It’s important to review the terms and conditions and check if any travel insurance can help mitigate potential losses. For more information, you can refer to P&O Cruises’ official website: https://www.pocruises.com/help-and-advice/cancellation-policy.

How do I cancel my P & O cruise?

To cancel a P&O cruise, you must adhere to their cancellation policy, which outlines your options and rights. In general, the cancellation fees depend on the time of cancellation, with earlier cancellations incurring lower fees. It is important to check the specific terms and conditions of your booking, as they may vary. To cancel, you can contact P&O Cruises directly or visit their website for online cancellation forms. It is advisable to review the cancellation policy and any applicable deadlines before proceeding. For more detailed information, please visit the official P&O Cruises website at www.pocruises.com/cancellation-policy.

How to cancel p&o cruise online

Cancelling a P&O cruise online is a straightforward process that adheres to the P&O Cruises Cancellation Policy. To cancel your booking, visit the P&O Cruises website and log in to your account. Navigate to the “Manage My Booking” section and select the option to cancel. Follow the prompts to complete the cancellation process, ensuring you provide all the required details. It’s important to note that cancellation fees may apply, depending on the timing of your cancellation. For more detailed information on P&O Cruises’ cancellation policy and your rights as a passenger, refer to their official website (https://www.pocruises.com/cruise-travel-advice/book-with-confidence). Remember to review the terms and conditions associated with your booking before proceeding with the cancellation.

In summary, understanding the P&O Cruises Cancellation Policy is essential for travelers who may encounter unexpected circumstances that require them to cancel or modify their cruise plans. By being aware of your options and rights, you can make informed decisions and minimize any potential financial losses.

Firstly, it is crucial to familiarize yourself with the specific terms and conditions outlined in P&O Cruises’ cancellation policy. This policy will provide you with important details regarding deadlines, penalties, and refund eligibility. Taking the time to read and understand this policy can save you from any surprises or misunderstandings later on.

One key aspect of P&O Cruises’ cancellation policy is the cancellation deadline. This refers to the last date by which you can cancel your cruise without incurring any penalties. It is important to note that this deadline may vary depending on the type of cruise, destination, and duration. Therefore, it is advisable to check the terms and conditions specific to your booking.

In the event that you need to cancel your P&O Cruise, it is essential to notify the company as soon as possible. This will not only allow you to comply with the cancellation policy but also give P&O Cruises the opportunity to resell the canceled cabin, which may increase your chances of receiving a refund.

When canceling a P&O Cruise, it is also important to be aware of any potential penalties. These penalties are typically based on a sliding scale, where the closer you are to the departure date, the higher the penalty will be. It is advisable to calculate the potential costs of cancellation before making a final decision, as it may be more financially viable to modify your booking rather than cancel it entirely.

In some cases, travelers may have travel insurance that can provide coverage for canceled cruises. It is recommended to review your policy’s terms and conditions to determine if your specific circumstances are covered. Travel insurance can offer additional peace of mind and financial protection in case of unexpected events, such as illness, injury, or unforeseen travel restrictions.

As with any travel-related policy, it is crucial to keep up-to-date with any changes or updates to the P&O Cruises Cancellation Policy. The most reliable source of information is the official P&O Cruises website, where you can find the most current and accurate details regarding their cancellation policy.

In conclusion, understanding the P&O Cruises Cancellation Policy is vital for travelers who may find themselves in a situation where they need to cancel or modify their cruise plans. By familiarizing yourself with the specific terms and conditions, being aware of cancellation deadlines and penalties, and considering travel insurance, you can make informed decisions and protect yourself from potential financial losses. Remember to always consult the official P&O Cruises website for the most up-to-date information regarding their cancellation policy.

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