sato travel get receipt

• 1. Your first and last name.
• 2. The primary agency you belong to (eg. OBD, OJP, BLM, DOS, SBA).
• 3. A contact phone number in case we need to call you for more information.
• 4. Full details of your question, including steps to reproduce.

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Reservations: get a copy of reservation invoice, print invoice, print itinerary.

What is the difference between an eTicket, itinerary, and invoice? How can I get a copy of my receipt?

DEFINITIONS

• eInvoice — An eInvoice verifies the total airfare for the airline reservation and includes the TMC (booking) fee from CWTSatoTravel. It is available once the reservation has been issued and your credit card has been charged.
• eTicket — An eTicket verifies the airline reservation fee and is available once the reservation has been issued. An eTicket is usually available two business days prior to your travel, a guarantee that the reservation has been issued, and usually attached to your trip.

NOTE : Your itinerary and reservation information are also listed on the authorization's Reservation page . Use this page to review those details, make changes, and manage that reservation as well as any other held reservations.

AUTOMATICALLY ATTACHED INVOICES

Itinerary receipts provided by CWTSatoTravel will be automatically attached to your documents. The system will locate the invoice based on the record locator and your reservation name, and attach the matching invoice to the trip. You can review the attachment in the Receipts and Attachments section on the authorization or voucher Summary page, or via the Trip-Level Attachments window . Clicking the Show link in any form will display the invoice's PDF.

NOTE : A PDF addressing some of the frequently asked questions regarding this feature is attached to the bottom of this answer.

MANUALLY RETRIEVE INVOICES & ITINERARIES

You can request a copy of your invoice (receipt) or itinerary information at https://www.cwtsatotravel.com . With the web site displayed, complete the following steps.

• Click the FIND OFFICE button in the top right corner of the page. This displays the Find Travel Office page.
• Click the appropriate radio button (i.e., Civilian Govt Agencies or Military/Dept of Defense ), and then select your agency or branch of service from the Agency/Branch of Service drop-down list.
• Enter your agency, organization, unit number, or duty station name in the Office Search field, pause, and then, if necessary, select the corresponding option from the drop-down list.
• When the Office Hours and Reservation Telephone Numbers page displays, click the Itinerary/Invoice Request button in the "Manage your travel plans" section. This displays the Request Copies of Itineraries and Invoices page.

TIP : The Reservation Number/Confirmation Code field is your booking confirmation code (also known as a passenger name record or PNR). This information is typically a six-character alpha code shown on your reservation. The confirmation number appears on the E2 Trip Dashboard in the Reservations section, as well as within the Reservations step of the authorization workflow. It is also on the email confirmation of your purchased reservation.

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Traveler help

Most popular topics 

• Need booking assistance?
• Request an invoice?
• Forgot your myCWT login?
• Get started with myCWT travel portal
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For technical problems with myCWT, download this pdf with  myCWT support . 

Military & Government - CWTSatoTravel

Find your travel office on the CWTSatoTravel website. Your call will route to our emergency center outside of office hours.

Find M&G office

24/7 Emergency Service

In case of an emergency, contact the 24/7 service center for your region or country. A call to the 24/7 service center may result in additional costs.  Please verify with your travel manager if you are allowed to use this service. 

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More useful links:

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Airline baggage fees

If you have not received invoice automatically, via email, after your trip was booked and ticketed, you can try the following

check your itinerary for phone or email credentials and contact your Booking/Travel team directly

access myCWT website, open your trip for which you need the invoice and click on Download button (this will download your Itinerary which in some cases can be used as invoice). Please note Download is not available to all clients so this is possible the button does not work for you. ​

E2 Solutions

end-to-end travel and expense management

Making government travel and expense management simple

E2 Solutions makes it easy for you to track and maintain your agency's travel expenses from pre-trip planning through approvals to reimbursement and auditing.

With the E2 Solutions platform, you can:

• Book and manage travel
• Request pre and post trip approvals
• Submit expense reports and receive reimbursement
• Implement validations and workflows that follow your travel policy
• Report and track your program KPIs     

And more, all in one streamlined, easy-to-use system.

E2 Solutions Benefits

E2 Solutions is compliant with all federal regulations, integrates with your core business systems and operates across GDS platforms. It manages all aspects of travel and provides travel managers with the tools to effectively track compliance, manage costs and support their travelers.  Our team handles all change management issues and offers exceptional travel agent services, meaning your agency saves money and can act within federal travel regulations

Benefits of using E2 Solutions include:

• Pre-trip approval process feeding directly to your expense report
• Online reservations and offline travel management services including instant access to flight schedules
• Foreign currency conversion for international travelers
• A robust computational engine including per diem with consideration for days off
• Customizable application messaging and email templates to stay in touch with your travelers
• Robust audit and dynamic approval features using customized settings to track compliance to your policies
• Integration with your credit card vendors, facilitating expense reporting and split disbursements    
• Real time integration with your business systems to reducing reimbursement cycle times
• Business intelligence platform that combines travel and expense data for a complete picture of your travel program
• A talented implementation and program management team supporting effective deployments and world-class support services, keeping your travelers informed, safe and on schedule

Begin your trip here with E2 Solutions                  START TRIP

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CWTSatoVacations Travel Advisors work tirelessly to provide you with the best travel experiences. We’ve cultivated relationships with leading travel suppliers across the globe, which means you have access to our exclusive partnerships and perks – so you can get the most out of every moment of your trip. With CWTSatoVacations, your world starts here.

CWTSatoTravel, the U.S. military and government division of CWT, is the nation's leading provider of travel management and fulfillment services to the U.S. government.

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