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Embassy of Japan in the UK

Launch of “Visit Japan Web” (for online registration of CIQ information)

Visit Japan Web is an online service that allows travellers (including Japanese nationals, and non-Japanese nationals with re-entry permits) to access quarantine, immigration and customs procedures for entry to Japan. For more details including usage instructions, please visit the appropriate website below.

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Visit Japan Web

This is a service that allows you to perform arrival procedures(immigration, customs) and "Tax-free shopping service" online.

Announcements

• Mar 7, 2024 The URL of our site has changed
• Jan 25, 2024 Unified 2D codes for immigration clearance and customs declarations
• Dec 14, 2023 Suspicious apps such as "Visit Japan Web Info" were found
• Apr 28, 2023 It is no longer necessary to present a valid vaccination certificate or pre-departure inspection certificate
• Apr 1, 2023 The "Tax-Free Purchase" feature was released

About Visit Japan Web

This is a web service that can be used for immigration procedures (immigration clearance, customs declaration). It can be used not only by those entering the country from overseas but also by those returning to Japan. By registering the information necessary for immigration procedures in advance and presenting the 2D code at the time of immigration procedures, you can go through the immigration procedures smoothly. Foreigners can also use it for tax-free purchases during their stay in Japan.

Although you can register the information necessary for immigration procedures from a PC, you will need to present your 2D code at the time of immigration procedures using your smartphone or tablet.

Steps for immigration procedures Steps for tax-free purchases Operating instructions open_in_new Opens in new tab

Start using the service now open_in_new Opens in new tab

Frequently Asked Questions

• About using Visit Japan Web open_in_new Opens in new tab
• Quarantine open_in_new Opens in new tab : Ministry of Health, Labour and Welfare
• Immigration open_in_new Opens in new tab : Immigration Services Agency of Japan
• Customs open_in_new Opens in new tab : Ministry of Finance
• Animal Quarantine open_in_new Opens in new tab : Animal Quarantine Service
• Plant Quarantine open_in_new Opens in new tab : Plant Quarantine Service

Terms of Use・ Privacy Policy

• Terms of Use open_in_new Opens in new tab
• Privacy Policy open_in_new Opens in new tab

Please use the chatbot for inquiries.

• Chatbot open_in_new Opens in new tab

Business owners

Information regarding proxy input

Visit Japan Web: The Online Registration Before Arriving in Japan

Japanese customs: mysos replaced from november, 14,  2022.

During the Covid pandemic, entry procedures in Japan have changed a lot, which created some confusion. It is still somewhat the case after the reopening to tourism since October 11, even if a focus has been placed on easing the procedures especially through digitalization , to minimize human interactions and subsequent contamination risks.

Until recently, the Japanese government asked visitors to install specific app on their smartphones:

• MySOS, for advance registration of information regarding vaccine status / PCR test, for faster airport procedures in Japan (the "fast track" system)
• COCOA, an app to track contact-cases and infected persons, but it was discontinued in September 2022.

MySOS was not mandatory but highly recommended . Travelers who could not use the app were directed upon their arrival in Japan to a specific line in order to complete the necessary steps (showing a valid vaccination certificate / PCR test, etc.) which lengthened their time at the airport.

New website available since November 1st, 2022

In mid-October 2022, a new change in the procedure has been announced for all entry in Japan from November 14 included : every traveler (tourist, foreign resident and Japanese citizen alike) can register in advance on the Visit Japan Web site.

Visit Japan Web is a free, single portal to group formalities related to:

• Covid-19   🦠 ( quarantine , vaccination certificate, PCR test); The Pre-registration for Quarantine Procedures section collects the information that were previously filled in the MySOS app ("Fast Track" function);
• Immigration : the Disembarkation Card for Foreigner that was formerly handed in the plane  ✈️ just before landing (does not concern Japanese citizens and foreign permanent residents);
• Customs  🛂 , with the Declaration of Personal effects and Unaccompanied Articles , to fill upon arrival, formerly either on a paper form or on the Japanese government’s Zeikan shinkoku app (税関申告アプリ).

In the facts, registering on the website has been possible since November 1, 2022 , for any arrival in Japan from November 14 in one of its largest airports:

• Tokyo -Narita,
• Tokyo-Haneda,
• Osaka - Kansai (KIX),
• Chubu ( Nagoya ),
• Fukuoka ( Kyushu ),
• New Chitose ( Hokkaido ) and
• Naha ( Okinawa ).

Travelers arriving in Japan before November 14, 2022, can still use the MySoS app to fill their Covid related data and are not the target of the Visit Japan Web.

1 blue screen and 2 QR Codes to show on a smartphone

Like with MySOS previously, each step of the registration process is ended by a change in the page display that includes:

• A blue screen , for a successful quarantine procedure registration,
• and the creation of 2 QR Codes for customs and immigration procedures.

Once all the steps are completed, a visitor’s smartphone  📱 will display first a blue screen, then 2 QR Codes to show at each checkpoint.

Starting April 29, 2023 , according to March 10 and April 26 latest announcements of the Ministry of Health, Labor and Welfare, some of the borders restrictions will be lifted and the Covid-19 quarantine procedure (blue screen) will not be required anymore .

It is highly recommended to register before departing for Japan : at the latest 6h prior to the flight’s departure, and ideally within the 10 preceding days , in order to allow time for the review of the submitted documents. Reviews are sorted by date of arrival in Japan . Visit Japan Web is available in English.

Whether you are fully vaccinated or not, consider using Visit Japan Web to make sure to board your flight to Japan, as airlines reserve the right to refuse passengers who may potentially be banned at the Quarantine Procedures step.

The necessary documents are:

• A valid email address (will be used as a user ID to each access to Visit Japan Web);
• Until April 29, 2023 , Covid vaccination certificate or negative PCR test result taken less than 72 hours before departure and translated in English (use the Japanese-English form provided by the Japanese Ministry of Health here );
• An address in Japan (for example, of the first accommodation you will be staying at).

If traveling with underage children , it is possible to register them on the same Visit Japan Web account (up to 10 travelers). Dependent or handicapped adults who cannot go through the procedures alone can also be registered in the Family members traveling with you section. However, each of them has to have their own passport or equivalent immigration document.

Each member of the family registered on the same account will also have their blue screen and 2 QR Codes, to show at checkpoints at the arrival airport in Japan.

Like with MySOS, registering with Visit Japan Web is not mandatory , however it helps going through the entry procedures in Japan faster, and reduces the hurdles of tedious formalities after 12 hours of more spent in a plane.

On April 5, 2023, Kono Taro, the Japanese Minister of Digital Affairs, announced that travelers are no longer required to show any document at arrival airport’s quarantine in Japan . However, filling information forms for immigration and customs is still a requirement.

Additional tips and advice

An Internet  📶 connection is required to use the Visit Japan Web site, especially to create the account, fill in the user’s information, and their family’s when applicable (name, passport number, etc.), the forms regarding vaccination or PCR test and create the first QR Code. The digital Disembarkation Card for Foreigners and custom procedures can be completed offline and the QR codes created upon arrival at the airport.

Creating a Visit Japan Web account is possible on a computer (Chrome browser is recommended) or on a smartphone (Chrome browser recommended on Android). In any case, before departure, make sure to be logged in only on the device you will use to travel (a smartphone ideally), and check that all information is up-to-date.

Questions asked at immigration and customs procedures are the same than on the paper forms. In any event, official Japanese sources (the Embassy of Japan or the Border Control page of the Japanese Ministry of Health for example) are the ultimate references regarding entry procedures in Japan and should be checked frequently.

• Flights and Airports
• Accommodation
• Transportation
• Internet & Phones
• Budget and money
• Japanese Food
• Visit with Kids
• Seasons: spring / summer / autumn / winter
• Weather forecast
• Time in Japan
• Holidays & Festivals
• Natural Disasters
• Customs and Duties
• Works and Closures
• April 1 -- Beginning of the fiscal year in Japan
• From April 14 to 15 -- Sanno Matsuri (the Spring Takayama Festival)
• From April 29 to 5 May -- Japanese Golden Week
• May 12 -- Mother's Day in Japan
• June 6 -- Beginning of the rainy season (Tsuyu) in Japan
• June 21 -- Summer starts in Japan
• Tokyo : Shinjuku , Shibuya , Harajuku , Asakusa , Akihabara , Odaiba , Ikebukuro , Ueno , Roppongi , Chiyoda , Ryogoku ...
• Around Tokyo: Kamakura , Nikko , Hakone , Mount Fuji , Mount Takao , Yokohama ...
• Kansai: Kyoto , Nara , Osaka , Mount Koya , Himeji , Kobe , Kinosaki , Kumano Kodo , Ise ...
• Japanese Alps: Kanazawa , Matsumoto , Takayama , Shirakawa-go , Nakasendo ...
• West: Hiroshima , Miyajima , Shikoku , Onomichi , Naoshima , Izumo , Kurashiki , Matsue ...
• South: Kyushu , Okinawa , Yakushima ...
• North: Hokkaido , Tohoku ...

• Temples and Shrines
• Gardens and Parks
• Hiking and Trekking
• Observation Decks
• Public Baths (Onsen and Sento)
• Festivals (Matsuri)
• Amusement Parks
• Visit on a Budget / Luxury

Keikaku is a travel agency specialist of Japan and providing different kind of services:

• Japan Rail Pass
• English speaking Guides
• Pocket Wi-fi
• Japan Nightlife
• Working in Japan
• Religion and Spirituality
• Arts and History
• Movies / Animated Movies
• Japanese Music
• Studio Ghibli
• Photos / Videos
• Weird Japan
• Translations
• Kana & Kanji
• Japanese Swear Words
• Honorific Suffixes (san, kun, chan...)
• Introducing yourself
• Thank you / Apologize
• Count / Say Your Age
• Say the Date / Tell the Time
• Happy birthday
• Enjoy Your Meal
• Writing your name

Kanas are the much-needed basic characters of written Japanese language. Memorize them at a fast pace with our method.

Ask any kind of question and share your knowledge about Japan in Kanpai’s community space, our Q&A section Kotaete.

Isshoni means "together" in Japanese: share your trip details (dates, places you would like to visit) and find companions to travel in Japan.

Create your Kanpai account to manage your profile and view your participation history (questions, answers).

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Warnings and insurance

The Foreign, Commonwealth & Development Office ( FCDO ) provides advice about risks of travel to help British nationals make informed decisions. Find out more about FCDO travel advice . 

Before you travel

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Follow and contact FCDO travel on Twitter , Facebook and Instagram . You can also sign up to get email notifications when this advice is updated. 

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Navigating Visit Japan Web: What You Need To Know

May 12, 2023 by Tin V

Before entering Japan , there are a handful of papers and procedures a traveler needs to prepare. It can be a pretty daunting task to fill out several papers and not know what to do by the time you land in Japan, especially if you’re a first-time traveler. Thankfully, Japan has created a new system of consolidating all travel procedures into one online service. Known as Visit Japan Web, this online service becomes your handy digital companion for your visit to Japan!

Curious about the service? Here’s what you need to know about it.

What’s Visit Japan Web and what can it do?

Visit Japan Web is an online service that first-time and returning tourists can use for arrival procedures in Japan. To access it, log on to https://www.vjw.digital.go.jp/ .

Basically, Visit Japan Web lets you fast-track immigration procedures, custom declarations, and tax-free procedures online. It rolls all these features into one online service for easy access to travelers in Japan.

Requirements and How to Register in Visit Japan Web

You’ll only need three requirements to sign up:

• Your airline tickets
• Email address

Once you have these, you can already register by following the step-by-step guide below:

Creating an Account

Step 1: On the homepage, tap “Sign Up for a New Account.”

Step 2: Tick the Terms of Use and Privacy Policy consent boxes.

Step 3: Enter your email address and create a strong password.

Step 4: Click “Create Account.”

Step 5: Confirm your email address by entering the confirmation code sent to your email.

Step 6: Once successful, you can now log in using your account credentials. 

Register Your User Details

Step 1: On the home screen, click “Your Details.”

Step 2: Answer all the Japan travel-related questions by ticking the corresponding Yes/No buttons.

Step 3: Select your registration method. You can either scan your passport or input your details manually. 

Step 4: (Optional) Enter your intended address in Japan.

Step 5: Confirm your details and click “Register.”

Once you’ve already registered your own details, you can then proceed to register your family members’ details who will be traveling with you. 

Customs Declaration

You can now accomplish your customs declaration online too. All passengers entering Japan must fill out the Declaration of Personal Effects and Unaccompanied Articles on the Visit Japan Web. After registration, you’ll be given a QR code which will be scanned at the Electronic Declaration terminal at the airport. Here’s how:

Step 1: On the home screen, click Japan Entry/Return Procedure Screen.

Step 2: Click on the “Declaration of Personal Effects and Unaccompanied Articles” tab.

Step 3: Click “Next,” and enter your details. 

Step 4: Answer the Declaration Information questionnaire. 

Step 5: Once done, click “Confirm entered details,” then “Register.” 

Step 6: Click “Display QR code” and have it scanned at the airport for the electronic customs declaration procedures. 

Tax-free Procedure

Shop in tax-free shops in Japan more conveniently with the Tax-Free Procedure feature on Visit Japan Web! No need to show your passport to the store clerk. Just have your QR code scanned to enjoy tax-free shopping! Register by following the steps below:

Step 1: On the Home screen, click “Create a Tax-free QR code.”

Step 2: Confirm details and click Next.

Step 3: Scan your landing permission seal QR code on your passport, and then click “Take photo of Landing Permission QR code.”

Step 4: Confirm the registered details, then click “Register.” 

Step 5: Get your QR code by clicking on the Display QR code button. 

Other Functions Available in Visit Japan Web

Aside from the three major features, there are other things you can do using the Visit Japan Web:

Setup your preferred language

To use the app easily, Visit Japan Web is available in English, Japanese, and select languages. You can set this up on the Account Menu, then click on Language. 

Overseas travel insurance 

For your safety, you can also input your travel insurance details on the Visit Japan Web. Click “Entered Overseas travel insurance (recommendation)”, answer the short questionnaire, and click “Confirm” once done.

Emergency contact details

Meanwhile, the Emergency Information button lets you know the list of disaster and evacuation information in Japan. 

Offline usage

No internet? No problem. You can use Visit Japan Web offline– just click “Use Visit Japan Web Offline” on the bottom part of the home screen. However, if you registered using multiple devices offline, you need to go online again as your updated information may not reflect automatically. 

Now, traveling to Japan is made much more convenient with these features rolled into one digital platform! Plan your trip hassle-free with available experiences, accommodations, and travel essentials in Japan by booking all these on KKDay!

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