mass tourism in turkey

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Economic and Social Impact of Mass Tourism Developments in Turkey: A Theoretical Assesment

Ceyhun Can Ozcan Günay Ozcan

Mass tourism, no doubt, has great economic, social, and cultural effects, both positive and negative, on developing and developed nations. While the economic effects of tourism occur on a macro level, such as foreign trade, current account deficit, tourism income, and supply capacity, the social effects of tourism occur on a micro level, producing more indirect benefits in social welfare. In this study, we evaluate the social and economic effects in the development of mass tourism in Turkey from the 1950s to today. Our findings show that there are more economic and social benefits than the disadvantages of mass tourism in Turkey.

Mass Tourism , Social Impact of Tourism , Tourism Development , Economics Impact of Tourism

Akat, Ö. (1997).Turizm İşletmeciliği. İktisadi İdari Bilimler Fakültesi Uludağ üniversitesi, Bursa.
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Mass Tourism: History, Types, Advantages & Disadvantages, Destinations and Its Impacts

Mass tourism is a form of tourism that involves the movement of large numbers of people to popular holiday destinations. It is often associated with package holidays, all-inclusive resorts, and organized tours. Mass tourism aims to provide travellers with a hassle-free vacation experience, where everything from transportation to accommodation and activities is planned and delivered by a single operator.

While mass tourism has been a boon for many destinations, it has also been criticized for its negative impact on local cultures, economies, and environments. The sheer number of tourists can overwhelm local infrastructure and resources, leading to overcrowding, pollution, and strain on natural resources. In addition, mass tourism can also lead to the commodification of local cultures, where traditional practices and customs are adapted to suit the needs and expectations of tourists. This can result in the loss of cultural authenticity and homogenization of local cultures.

Despite its drawbacks, mass tourism remains a popular form of travel for many people. It offers convenience, affordability, and the opportunity to visit popular destinations without worrying about the logistics of planning a trip. However, it is essential to consider the impact of mass tourism on local communities and the environment and to make responsible travel choices whenever possible.

History of mass tourism.

Mass tourism has a long and exciting history from the 19th century. The growth of leisure travel and its importance resulted from increased spending power, personal mobility, the development of public transport, and internationalization in modern communities.

Mass tourism began in 1851 when Thomas Cook led a mass of tourists to the Great Exhibition in London. A British entrepreneur, Cook is the father of modern tourism. He organized the first package tour , which involved people travelling together on a pre-planned itinerary. Cook’s innovation made travel affordable and accessible to the masses and quickly became popular.

The introduction of paid holidays in the early 20th century further fueled the growth of mass tourism. Workers were given time off from work to travel and explore new destinations. The concept of paid holidays was first introduced in the UK in 1938, and it quickly spread to other parts of the world. This increased the number of people travelling, creating a new market for the tourism industry .

The post-World War II period saw a significant increase in mass tourism. The airline industry’s growth , the development of new destinations, and the introduction of new technologies, such as the jet engine, made travel faster, cheaper, and more comfortable. This led to an explosion in the number of people travelling, creating a new industry that catered explicitly to mass tourism.

In conclusion, mass tourism has a rich and fascinating history that dates back to the 19th century. The growth of leisure travel, the introduction of paid holidays, and the development of new technologies have all contributed to the growth of mass tourism. Today, mass tourism is a significant industry that generates billions of dollars in revenue and employs millions worldwide.

Types of Mass Tourism

Mass tourism refers to the movement of a large number of organized tourists to popular holiday destinations for recreational purposes. It is a phenomenon which is characterized by the use of standardized package products and mass consumption. Here are some types of mass tourism:

Cultural Tourism : This type of mass tourism involves visiting historical and cultural sites, museums, art galleries, and other places of cultural significance. Cultural tourism is popular among tourists who want to learn about a particular region or country’s history, traditions, and customs.
Adventure Tourism : This type of mass tourism involves activities such as trekking, hiking, mountaineering, rock climbing, and other outdoor activities. Adventure tourism is popular among tourists seeking excitement and thrill during their holidays.
Beach Tourism : This type of mass tourism involves visiting coastal areas, beaches, and islands. Beach tourism is popular among tourists who want to relax, sunbathe, swim, and engage in water sports.
Ecotourism : This type of mass tourism involves visiting natural areas, wildlife reserves, and national parks. Ecotourism is popular among tourists who want to experience nature, observe wildlife, and learn about conservation efforts.
Medical Tourism : This type of mass tourism involves travelling to another country for medical treatment. Medical tourism is popular among tourists who want to access medical treatments that are not available in their home country or are too expensive.
Sports Tourism : This type of mass tourism involves travelling to attend or participate in sports events such as football matches, cricket matches, tennis tournaments, and other sporting events.
Cruise Tourism : This type of mass tourism involves travelling on a cruise ship to visit multiple destinations. Cruise tourism is popular among tourists who want to relax, socialize, and enjoy onboard entertainment while visiting various destinations.

Mass tourism has positive and negative impacts on the environment, economy, and society. It is important to manage mass tourism sustainably and responsibly to minimize its negative effects and maximize its benefits.

Advantages of Mass Tourism

Mass tourism has several advantages, making it an essential part of the tourism industry. Here are some of the benefits of mass tourism:

Boosts Local Economy

Mass tourism can significantly boost the local economy of a tourist destination. It generates much revenue for local businesses, such as hotels , restaurants, and souvenir shops. This, in turn, creates job opportunities for the locals and helps improve their living standards. Mass tourism can also contribute to infrastructure development, such as roads, airports, and public transportation, which can benefit the local community even after the tourists have left.

Increases Cultural Exchange

Mass tourism can increase cultural exchange between tourists and locals. Tourists can learn about the local customs, traditions, and way of life, while locals can learn about the visitors’ culture. This cultural exchange can help to promote understanding and tolerance between different cultures and can also help to preserve the local culture by promoting it to a wider audience.

Provides Affordable Travel Options

Mass tourism provides affordable travel options for people who may not have the means to travel otherwise. The package deals offered by mass tourism companies can be significantly cheaper than individual travel arrangements. This makes travel more accessible to a wider range of people, including those on a budget.

Supports Conservation Efforts

Mass tourism can also support conservation efforts in tourist destinations. The revenue generated by mass tourism can be used to fund conservation projects, such as wildlife conservation and habitat restoration. This can help preserve the destination’s natural beauty and protect it for future generations.

Mass tourism has several advantages, making it an important part of the tourism industry. It can boost the local economy, increase cultural exchange, provide affordable travel options, and support conservation efforts. However, it is important to balance the advantages of mass tourism with its potential negative impacts, such as overcrowding, environmental degradation, and cultural homogenization.

Disadvantages of Mass Tourism

Mass tourism has become increasingly popular in recent years but has drawbacks. Here are some of the disadvantages of mass tourism:

1. Environmental Impact

One of the most significant disadvantages of mass tourism is the environmental impact. Mass tourism can lead to pollution, degradation of natural resources, and damage to ecosystems. The large number of tourists can put a strain on local resources, such as water and energy, and contribute to climate change.

2. Overcrowding

Mass tourism can lead to overcrowding in popular tourist destinations, which can cause inconvenience and discomfort for tourists and locals. Overcrowding can also lead to safety concerns and increase the risk of accidents and incidents.

3. Cultural Impact

Mass tourism can have a negative impact on local cultures and traditions. The influx of tourists can lead to a loss of cultural authenticity and homogenization of local cultures. This can also lead to losing traditional ways of life and displacement of local residents.

4. Economic Impact

While mass tourism can bring economic benefits to a destination, it can also have negative economic impacts. The reliance on tourism can lead to an unstable economy, and the profits from tourism may not benefit local communities. In some cases, tourism can also lead to inflation and increased living costs for locals.

5. Sustainability

Mass tourism is often unsustainable in the long term. The strain on local resources and ecosystems can lead to irreversible damage, and focusing on short-term profits can lead to neglecting long-term sustainability goals.

While mass tourism can bring economic benefits and opportunities for travellers, it is essential to consider its negative impacts on the environment, local communities, and cultures.

Mass Tourism Destinations

Mass tourism has become popular for people to explore new destinations and experience different cultures. The most popular mass tourism destinations include beaches, mountains, national parks, and historical sites. Here are some examples of popular mass tourism destinations:

Beaches are a popular destination for mass tourism. Some popular beaches include Goa in India, Santorini in Greece, and the Harbor Islands in Boston. These destinations offer beautiful beaches, crystal clear waters, and a variety of activities for tourists to enjoy.

Mountains are another popular destination for mass tourism. Central Massachusetts and the Greater Merrimack Valley are popular destinations for tourists who want to experience the beauty of the mountains. These destinations offer breathtaking views, hiking trails, and other outdoor activities.

National Parks

National parks are also popular destinations for mass tourism. Cape Cod National Seashore is a popular destination for tourists who want to explore the area’s natural beauty. The park offers hiking trails, beaches, and other outdoor activities.

Historical Sites

Historical sites are also popular destinations for mass tourism. The Pyramids of Giza in Egypt and the North of Boston are popular destinations for tourists who want to explore the history of the area. These destinations offer a glimpse into the past and a chance to learn about different cultures.

Overall, there are many popular mass tourism destinations for tourists to explore. Whether you are looking for a beach vacation, a mountain retreat, or a chance to explore historical sites, there is something for everyone.

Impact on Local Communities

Mass tourism significantly impacts local communities, and the effects can be positive and negative. While tourism can bring economic benefits to a region, it can also negatively impact the local culture, jobs, infrastructure, local businesses, gentrification, and over-tourism.

One of mass tourism’s most significant negative impacts on local communities is the erosion of local culture. As more tourists flock to a destination, the local culture can become homogenized, and the unique traditions and ways of life can be lost. This can lead to a loss of identity for the local community and a decline in cultural heritage.

Another negative impact of mass tourism is the effect on jobs. While tourism can create jobs in the hospitality and service industries, it can also lead to a decline in traditional industries. For example, in some regions, farming and fishing have been replaced by tourism, leading to a loss of traditional jobs and a decline in local economies.

Infrastructure can also be negatively impacted by mass tourism. As more tourists visit an area, the demand for infrastructure such as roads, airports, and hotels increases. This can lead to overcrowding, traffic congestion, and strain on local resources.

Local businesses can also be impacted by mass tourism. While some businesses may benefit from increased tourism, others may struggle to compete with larger international chains. This can lead to a decline in local businesses and a loss of economic diversity in the region.

Gentrification is another issue that can arise from mass tourism. As more tourists visit an area, property prices can rise, leading to the displacement of local residents. This can lead to social and economic inequality, as the local community is pushed out of its own neighbourhood.

Finally, mass tourism is a growing concern in many popular tourist destinations. When the number of tourists visiting a destination exceeds the region’s carrying capacity, it can lead to overcrowding, environmental degradation, and a decline in the quality of life for local residents.

In conclusion, while mass tourism can bring economic benefits to a region, it is essential to consider the impact on local communities. The negative impacts of mass tourism can be significant, and it is crucial to find a balance between economic growth and sustainable tourism practices.

Economic Aspects of Mass Tourism

Mass tourism can have a significant impact on the economy of a destination. It can generate income and create employment opportunities, but it can also put a strain on resources and infrastructure.

One of the main benefits of mass tourism is the income it generates for local economies. Tourists spend money on accommodation, food, transportation, and activities, which can contribute to the local economy. According to a report by the Massachusetts Office of Travel and Tourism, travel expenditures in Massachusetts in 2018 generated over $24 billion in direct spending, which supported over 150,000 jobs and generated $1.6 billion in state and local taxes.

However, mass tourism can also put a strain on resources and infrastructure. Popular tourist destinations may struggle to accommodate the influx of visitors during peak season, leading to overcrowding and strain on local resources such as water and energy. Additionally, the increased demand for goods and services can drive up prices, making it harder for locals to afford basic necessities.

Another economic aspect of mass tourism is profit. Large tourism companies may benefit from the high volume of tourists by making significant profits. However, smaller local businesses may struggle to compete with larger companies, leading to a concentration of wealth in the hands of a few.

Overall, the economic impact of mass tourism is complex and multifaceted. While it can generate income and create employment opportunities, it can also strain resources and infrastructure and concentrate wealth in the hands of a few.

Tourist Behavior and Expectations

Tourist behaviour and expectations play a crucial role in the mass tourism industry. Tourists are individuals who travel to different places for leisure, business, or other purposes. They have certain expectations and requirements from their travel experience, which can influence their behaviour during their stay.

One of the primary expectations of tourists is to have a comfortable and enjoyable experience. They expect high-quality accommodations, transportation, food, and entertainment options. Tourists also expect to be treated with respect and hospitality by the locals and the service providers. They want to feel welcomed and appreciated during their stay.

Another important aspect of tourist behaviour is their spending habits. Tourists tend to spend significant money on their travel, which can boost the local economy. However, they also expect value for their money and are likely to avoid places that are overpriced or do not meet their expectations.

Family tourists are a significant segment of the mass tourism industry. They have unique expectations and requirements, such as child-friendly accommodations, entertainment options, and safety measures. Family tourists also tend to plan their trips well in advance and are likely to choose destinations that offer a variety of activities for all members of the family.

Responsible tourism is another emerging trend in the mass tourism industry. Responsible tourists are conscious of their impact on the environment and the local communities. They expect the destinations and service providers to follow sustainable practices and reduce their carbon footprint. Responsible tourists will likely choose eco-friendly accommodations, participate in local conservation efforts, and support local businesses.

Overall, understanding tourist behaviour and expectations is essential for the success of the mass tourism industry. Service providers and destinations that meet and exceed these expectations will likely attract more visitors and generate higher revenues.

Role of Media and Internet

The role of media and the internet has greatly influenced the rise of mass tourism. With the advent of social media platforms such as Instagram, travellers are constantly exposed to images of exotic destinations and experiences, which can influence their travel decisions. In fact, a study suggests that social media has a significant impact on tourists’ choices of travel components, with most studies focusing on the impact of social media on behavioural intention.

The media has also played a vital role in promoting tourism, especially in countries where tourism is a major source of revenue. The media is often used to showcase a destination’s natural beauty, culture, and attractions, which can attract tourists. For example, television shows such as Anthony Bourdain’s “Parts Unknown” and Samantha Brown’s “Places to Love” have helped to promote off-the-beaten-path destinations to a wider audience.

The internet has also revolutionized the way people plan and book their travel. Travellers can now easily research and book flights, accommodations, and activities through online travel agencies and booking platforms. This has led to increased independent travel, where travellers can plan their own itineraries and customize their travel experiences.

However, the internet has also brought about challenges for the tourism industry. With the ease of access to information, travellers are now more aware of the negative impacts of tourism, such as overcrowding, environmental degradation, and cultural commodification. This has led to a rise in sustainable and responsible tourism practices, where travellers seek to minimize their impact on the environment and local communities.

Overall, the role of media and the Internet in mass tourism cannot be overstated. While it has brought about challenges, it has also opened up new opportunities for travellers to explore the world and for destinations to promote themselves to a wider audience.

Tour Operators and Travel Agents

Tour operators and travel agents play a significant role in mass tourism. They are intermediaries between the tourists and the service providers, such as hotels, airlines, and transportation companies. Their main function is to package and sell tours to holiday destinations, including flights, accommodation, and other services.

Travel agents are professionals who provide travel-related services to clients. They offer advice on travel destinations, make reservations for flights, hotels, and other services, and provide information on travel insurance, visas, and other travel-related documents. They earn a commission from the service providers for the services they sell.

On the other hand, tour operators specialize in organizing and selling packaged tours to holiday destinations. They create tour packages that include transportation, accommodation, meals, and other services. They work with travel agents to sell their tour packages to clients. Tour operators profit by buying services from service providers at a discounted rate and selling them to clients at a higher price.

Mass tourism has led to the growth of travel agents and tour operators. They have become essential players in the tourism industry, providing clients with a wide range of services. They have also contributed to the growth of the tourism industry by promoting tourism destinations and creating new tourism products.

One of the main advantages of using travel agents and tour operators is convenience. They provide a one-stop shop for all travel-related services, making it easy for clients to plan their holidays. They also offer expert advice on travel destinations and provide assistance in case of any problems during the trip.

However, there are also some disadvantages to using travel agents and tour operators. One of the main disadvantages is the cost. Travel agents and tour operators charge a commission for their services, which can add up to a significant amount. Moreover, some travel agents and tour operators may not provide accurate information or may misrepresent the services they offer.

In conclusion, travel agents and tour operators are essential players in the mass tourism industry. They provide clients with a wide range of services, including packaged tours, flights, accommodation, and other travel-related services. While they offer convenience and expert advice, they also have disadvantages, such as cost and potential misrepresentation of services.

Environmental Concerns

Mass tourism has been associated with a wide range of environmental concerns. One of the most significant environmental concerns is the impact of tourism on the natural environment. The increase in tourist activities has resulted in a higher demand for natural resources, such as water, energy, and land. This has led to the degradation of natural habitats, deforestation, and soil erosion in some areas.

Another environmental concern is the amount of waste generated by mass tourism. Tourists generate significant waste, including plastic bottles, food packaging, and disposable items. This waste often ends up in landfills or littered in the environment, leading to pollution and negative impacts on wildlife.

Sustainable travel is an approach that seeks to minimize the negative impact of tourism on the environment. This includes promoting green tourism practices, such as using renewable energy sources, reducing waste, and conserving natural resources. Sustainable travel also involves educating tourists about the importance of responsible tourism practices and encouraging them to participate in environmentally friendly activities.

Carrying capacity is another important concept in mass tourism. It refers to the maximum number of tourists a destination can accommodate without causing negative impacts on the environment. When the number of tourists exceeds the carrying capacity of a destination, it can lead to overcrowding, pollution, and damage to natural habitats.

Finally, carbon emissions associated with transportation and accommodation significantly contribute to climate change. Mass tourism is responsible for significant carbon emissions contributing to global warming. Sustainable travel practices, such as using public transportation, choosing eco-friendly accommodations, and offsetting carbon emissions, can help reduce the impact of tourism on climate change.

Future of Mass Tourism

Mass tourism has been a significant contributor to the global economy for decades. However, recent events have highlighted the need for a more sustainable and responsible approach to tourism. The COVID-19 pandemic has caused a significant decline in mass tourism, leading to the closure of many businesses and job losses. The future of mass tourism is uncertain, and it will likely require significant changes to adapt to the new reality.

One of the most significant challenges facing mass tourism is sustainability. The industry significantly impacts the environment, and there is a growing awareness of the need to reduce this impact. Governments and tourism organizations increasingly focus on sustainable tourism practices, such as reducing waste, conserving energy, and protecting natural resources. The future of mass tourism will depend on its ability to adapt to these new practices and become more sustainable.

Another challenge facing mass tourism is the changing preferences of travellers. Many people are now looking for more authentic and immersive travel experiences rather than traditional mass tourism offerings. This trend will likely continue, and mass tourism must adapt to meet these changing preferences.

Technology is also likely to play a significant role in the future of mass tourism. Advances in technology are making travel more accessible and convenient, and this trend will likely continue. For example, virtual reality technology is already used to provide immersive travel experiences, which will likely become more widespread.

In conclusion, the future of mass tourism is uncertain, but it is clear that significant changes will be required to adapt to the new reality. Sustainability, changing traveller preferences, and technology will likely be the key drivers of change in the industry. The industry’s challenge will be adapting to these changes while continuing to provide high-quality travel experiences for its customers.

In conclusion, mass tourism is a significant part of the tourism industry, associated with package holidays, popular tourist attractions, and well-known resorts. However, the growth of mass tourism has led to several challenges, including over-tourism, environmental degradation, and cultural homogenization.

The future of mass tourism is uncertain, with several factors influencing its growth and development. The rise of sustainable tourism, technological advancements, and changing consumer preferences will likely impact mass tourism’s future.

Despite the challenges, mass tourism continues to provide economic benefits to many destinations. However, balancing economic benefits with environmental and social sustainability is essential to ensure the industry’s long-term viability.

Overall, the future of mass tourism is complex and multifaceted, with several challenges and opportunities. It is crucial to adopt a holistic approach to tourism development, taking into account the economic, social, and environmental impacts of mass tourism.

Alternative Tourism: Definition and Characteristics

First Online: 09 December 2016

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Istvan Egresi 3

Part of the book series: GeoJournal Library ((GEJL,volume 121))

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Part I of this book outlined the stages in the development of mass tourism in Turkey, emphasizing the important role it has played in Turkey’s economic development strategy. However, as pointed out in Chap. 3 , the development of mass tourism also had some very serious negative repercussions. These negative impacts were ignored or minimized by the government during the earlier stages of tourism development, as the emphasis was on growing the number of tourists and revenue. After 2000, however, this view started to change, with the more recent governmental tourism policies emphasizing the need for Turkey to encourage the development of alternative forms of tourism. This chapter starts by examining a number of possible solutions to the problems caused by mass tourism development, focusing particularly on the development of alternative forms of tourism. In this sense, alternative tourism is defined and discussed in relation to a multitude of factors, and the case studies presented in Part II are shortly introduced.

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Egresi, I. (2016). Alternative Tourism: Definition and Characteristics. In: Egresi, I. (eds) Alternative Tourism in Turkey. GeoJournal Library, vol 121. Springer, Cham. https://doi.org/10.1007/978-3-319-47537-0_4

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Money latest: Morrisons shoppers are going to notice two changes in stores

Morrisons has launched two major changes for shoppers – with stores offering travel money and trolleys now featuring advertisements. Read this and all the latest consumer and personal finance news below - and leave your thoughts in the box.

Thursday 25 April 2024 19:51, UK

Halifax hikes mortgage rates - as entire market moves upwards
Renters' Reform Bill signed off - but with indefinite delay to no-fault evictions ban
Morrisons rolls out bureau de change and trolley adverts

Essential reads

The world of dark tourism - what is it, is it ethical, and where can you go?
Money Problem : I have a mortgage offer - will it change now rates are rising?
Savings Guide : Why locking into fixed-rate bond could be wise move
'More important than a will': What are lasting power of attorneys and how much do they cost?
Cheap Eats : Michelin chef's secret lasagne tip - and expensive ingredient you shouldn't use

Ask a question or make a comment

Halifax has become the latest major lender to up mortgage rates.

They are putting up a range of deals by 0.2%.

BM Solutions also announced increases today.

It follows similar moves by TSB, NatWest, Virgin, Barclays, Accord, Leeds Building Society, HSBC and Coventry last week.

Lenders are responding to swap rates - which dictate how much it costs to lend money - rising on the back of higher than expected US inflation data, and concerns this could delay interest rate cuts there.

US trends often materialise elsewhere - though many economists are still expecting a base rate cut from 5.25% to 5% in the UK in June.

This is what average mortgage rates look like as of today...

Justin Moy, managing director of EHF Mortgages, told Newspage: "Yet more bad news for mortgage borrowers, as two of the biggest lenders announce increases to their fixed-rate products.

"As mortgage rates creep up and past 5% even for those with the largest deposits, we seem to be lacking a clear strategy of the government or the Bank of England on how rates will eventually fall.

"Even 2% inflation may not be enough to reverse the recent trends in rates."

Morrisons has launched two major changes for shoppers – with stores now offering travel money and trolleys featuring advertisements.

Announcing their bureau de change service, Morrisons said customers could exchange currencies in select stores or could place their money orders online at Morrisonstravelmoney.com.

Using the online service means customers can either click and collect their cash in certain Morrisons stores or at any of Eurochange's 240 branches. Alternatively, they can go for home delivery.

Services director at Morrisons, Jamie Winter, said the service "will provide our customers with easy access to a wide range of currencies at competitive exchange rates".

So far, stores in the following areas have travel money kiosks:

Basingstoke

In other news, the supermarket chain rolled out a new trolley advertising across 300 stores in a partnership with Retail Media Group.

A sweetener used in drinks, sauces, savoury and sweet foods and chewing gum can cause serious damage to people's health, according to a new study.

Neotame, a "relatively new" sweetener, could damage the intestine by causing damage to healthy bacteria in the gut, according to the study, leading it to become diseased and attack the gut wall.

The study by Anglia Ruskin University (ARU), published in the journal Frontiers in Nutrition, found the negative effect of neotame "has the potential to influence a range of gut functions resulting in poor gut health", potentially impacting metabolic and inflammatory diseases, neuropathic pain, and neurological conditions.

The illnesses this could lead to include irritable bowel disease or insulin resistance.

Read the full story here ...

As we reported yesterday, a pilot programme is coming into force in Venice today that means visitors have to pay a €5 (£4.28) charge to enter the city.

Authorities say the pilot programme is designed to discourage tourists and thin the crowds that throng the canals during peak holiday season, making the city more liveable for residents.

Pictures have been emerging this morning of people queueing to register for a QR code that will allow them to enter after they have paid the charge - and officials carrying out checks on people inside the city.

People found to be contravening the rules can be fined up to €300 (£257).

As detailed in our story , the move has been met with anger among some in the city.

Venice is the first city in the world to introduce a payment system for tourists - but comments from its most senior tourist official suggested it may become a more common practice for major tourist hotspots in Europe.

Simone Venturini revealed the pilot programme was being closely watched by other places suffering from mass tourism - including other Italian art cities and hugely popular weekend-break destinations Barcelona and Amsterdam.

More than 160,000 people switched to Nationwide from other providers at the end of 2023, when the building society was offering a huge cash switching incentive.

According to figures from the Current Account Switch Service (CASS), Nationwide had a net gain of 163,363 account switchers between October and December, after leavers were taken into account.

It was the highest quarterly gain since the same period in 2022, when 111,941 switched to Nationwide.

The building society launched a £200 switching bonus for new joiners in September last year - the biggest giveaway on offer at the time. It withdrew the offer just before Christmas.

The latest CASS figures, which show Nationwide had 196,260 total gains before accounting for leavers, suggesting it could have spent up to £39m on nabbing customers from other providers in the last three months of the year.

Barclays and Lloyds Bank saw more modest net gains of 12,823 and 5,800 respectively, while the rest of the UK's big banks reported net losses.

NatWest and Halifax fared worst, losing over 40,000 more switchers each than they gained.

This week saw the last remaining switching offer on the market withdrawn.

Sainsbury's is having technical issues again - with shoppers taking to social media to say their deliveries have been delayed or cancelled.

The supermarket has been replying to customers saying: "I'm really sorry about the tech issues this morning.

"We're aware of the situation and are working to sort it as quickly as possible. In the meantime, we'd advise you place a new order for a future date."

Customer Andrew Savage wrote: "Order has not been delivered and no confirmation email this morning."

Another, John B Sheffield, said: "So angry! Just got through to your customer line after 40 min WAIT.

"Tells me NO DELIVERIES TODAY! tech problem? I've NO FOOD IN! ANGRY!"

In a statement to Sky News, a Sainsbury's spokesperson says: "A small technical issue affected some groceries online orders this morning.

"We have contacted these customers directly to apologise for the inconvenience."

In another update at 10am, the supermarket said that the issue has been resolved.

Responding to customers on X, Sainsbury's also offered those affected e-vouchers and details on how to rebook their orders.

It comes a month after the supermarket had to cancel almost all deliveries on a Saturday in mid-March due to another technical issue.

By Daniel Binns, business reporter

A potential $38.8bn (£31bn) takeover of UK-based mining company Anglo American has sent its shares soaring - and helped the FTSE 100 hit yet another record high this morning.

The attempted mega-merger, by larger Australian rival BHP, is currently being reviewed by Anglo American's board.

The deal, if it goes through, would create the world's biggest copper mining company - and comes as the price of the metal continues to climb amid soaring demand.

Anglo American's shares have surged as high as 13% this morning as news of the negotiations emerged.

The announcement also helped spur the FTSE 100 to a new intraday (during the day) high of 8,098 points.

The index, of the London Stock Exchange's 100 most valuable companies, has hit a string of records this week, including an all-time closing high of 8,044 points on Tuesday.

The score is based on a calculation of the total value of the shares on the index.

Also moving the markets are a string of company results which were published earlier on Thursday.

Among those issuing updates to investors was drugsmaker AstraZeneca. Its stock is up more than 5% after the firm reported quarterly profit and revenue above market estimates.

Unilever is also up 5% following similar better-than-expected quarterly figures.

Another good performer is Barclays - despite reporting a 12% fall in profits for the first three months of 2024. Its shares are up more than 4%.

That's because its quarterly figures are slightly better than expected, and the bank has said it expects its fortunes to improve later this year.

Meanwhile, as tensions in the Middle East continue, the price of a barrel of Brent crude oil continues to hover at a price of around $88 (£70).

This morning £1 buys $1.25 US or €1.16, similar to yesterday.

Every week we get experts to answer your Money Problems - usually on a Monday, but today we have a short, bonus addition in light of multiple lenders raising mortgage rates this week on fears an interest rate cut could be delayed to a little later this year (note: many economists still think it will come in summer).

A few readers have got in touch with questions similar to this one...

My remortgage is due to complete on 1 May. I already have an offer but with rates going up, is there any way at all my offer rate could increase? Saz681

We asked David Hollingworth, director at L&C Mortgages, to answer this one...

It's great news that you are already set up with a mortgage offer, Saz - ready to make a smooth switch to a new deal and/or lender, once the current one ends.

It does take time to set up a new mortgage so shopping around the market a good few months ahead will help you put everything in place and avoid slipping onto a high variable rate.

Fixed rates have been nudging up slightly but you have already got a formal offer in place so shouldn't worry.

Applying for a mortgage will generally secure that rate and the lender will then carry out any further checks to issue the mortgage offer.

The offer will be valid for a specified period, often for up to six months. Rates are always shifting for new customers but you can rest easy that your rate should be safe and sound for your switch in May.

This feature is not intended as financial advice - the aim is to give an overview of the things you should think about. Submit your dilemma or consumer dispute, leaving your name and where in the country you are, by emailing [email protected] with the subject line "Money blog". Alternatively, WhatsApp us here .

By Ollie Cooper , Money team

Interest in a phenomenon known as "dark tourism" has been steadily rising in recent years - but what is it?

To find out, we've spoken with tourism academic Dr Hayley Stainton and renowned dark tourist and author Dr Peter Hohenhaus, who runs a dark tourism website .

What is it?

In general, dark tourism involves travelling to sites connected to death or disaster.

"Dark tourism has been around for as long as we have been travelling to places associated with death," Dr Stainton says.

However, the term wasn't officially coined until 1996 by John Lennon, a professor of tourism at Glasgow Caledonian University, in Scotland.

"Not everyone is familiar with the term," says Dr Stainton, "[but] many people have been a dark tourist at some time or another, whether intentional or not."

Some examples of the most famous sites

Auschwitz concentration camp, Poland
9/11 Memorial and Museum in New York, US
Chernobyl, Ukraine
Hiroshima and Nagasaki, Japan
Choeung Ek "killing fields" and the Tuol Sleng genocide museum at the former S-21 prison in Phnom Penh, Cambodia

Areas with a degree of infamy, like Alcatraz, are extremely popular spots that also fall under the "dark tourism" umbrella.

How popular is it?

Dr Hohenhaus and Dr Stainton say they have noticed a rise in its popularity.

"Tourists are looking for more unique and unusual experiences," Dr Stainton says.

"This has seen a move away from the more traditional 'sun, sea and sand' type holidays to a variety of different tourism forms, which includes dark tourism."

Dr Hohenhaus adds: "Maybe people want to connect to more recent and hence more personally relevant history - that is definitely the case with myself."

He goes on: "I think I've learned more about the world through dark tourism than through all of my formal education or my previous academic career."

Is it ethical?

This is the big question associated with dark tourism.

Dr Stainton says that while problems do arise, the stigma around the practice is often misguided.

"People don't visit sites like the killing fields in Cambodia or the site of Chernobyl for 'fun' - they visit for the educational experience, as dark tourism is often also a form of educational tourism," she says.

Problems arise when tourists are not respectful to those who may have been impacted.

"For instance, taking inappropriate photos or laughing and joking when others may be in a state of mourning."

Notorious examples include people taking selfies outside Grenfell Tower and at Auschwitz.

"It is therefore imperative that dark tourists are considerate of those around them and respectful at all times," Dr Stainton says.

"As long as you are not just after a cheap sensationalist thrill - take dark tourism seriously and do it right, and it can be an immensely enriching thing to engage in." Dr Hohenhaus

Where could you go?

These are Dr Hohenhaus' recommendations:

Ijen crater in Indonesia - where at night you can see the fabled blue flames of the sulphur mines next to the volcano crater lake;
The Polygon, the former Semipalatinsk nuclear weapons test site of the USSR, now in Kazakhstan;
The Goli Otok former prison island off the coast of Croatia;
The Murambi memorial to the Rwandan genocide - which Dr Hohenhaus says is "certainly the very darkest place I have ever been";
Majdanek concentration camp memorial near Lublin, eastern Poland.

What do you think of dark tourism? Is it misunderstood, educational or abhorrent? Let us know in the comments section...

John Lewis will be sharing its job interview questions online in an attempt to find the "best talent".

The retail chain hopes that allowing candidates to view questions before an interview will allow prospective employees to "really demonstrate what they can do" and prepare, the Financial Times reports.

John Lewis talent acquisition lead Lorna Bullett told Sky News that interviews can feel daunting and "nerves can seriously impact performance".

She added the company want "the right people" from a variety of backgrounds and with "the best talent" to join.

"It makes absolute business sense to find ways of helping candidates to really demonstrate what they can do," she said.

Ms Bullett added that the process will be "no less rigorous".

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