qantas staff travel app

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Get accurate seat availability for your staff travel flights, "the world's best non-rev app".

Introducing the StaffTraveler eSIM: Effortless and affordable global data roaming across 160+ countries.

Meet Casey, your AI Non-Rev companion! Casey is here to assist you with all your non-rev questions. Casey has been trained on a decade's worth of insights from the non-rev community, and is here to be your personal travel assistant. Visit nonrev.ai and ask away!

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Staff travel, non-rev, interline, ID90, ZED travel... We, airline crew, love to travel!

With stafftraveler you get access to the seat availability for the flights you wish to staff travel on. quick, reliable and free.

About StaffTraveler

StaffTraveler enables you to get the  accurate, reliable  non-rev loads you need, from your colleagues at the airline you need them from.

We have over  790,000  members from all airlines in the world, answering more than  30,000  load requests each day.

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How does it work?

Let's say you want to staff travel from New York to Amsterdam

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Qantas Airways Limited, QF (known as "Qantas")

*** important information ***, flight listing policy and procedures, flights excluded, special service requests, unaccompanied minors, upgrade policy, useful extra information, covid-19 travel information:.

Updated 19 February 2021

Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact your travel.

Before booking and before you travel, ensure you check the latest government  travel requirements , which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Flight listings are required by staff travellers for all Qantas and Jetstar flights.

Flight listings must be made at least 24 hours prior to travel.

Staff travellers without a listing may be refused travel.

 Qantas flight listings:

• E-tickets purchased through myIDTravel and issued by Qantas (081 ticket stock) are automatically listed for travel at the time of booking.
• E-tickets purchased through myIDTravel and issued by your own airline (ticket stock is not 081) or e-tickets purchased directly with your airline require a listing to be made.
• Flight listings should be made via   https://www.myidtravel.com/myidlisting/ . If you do not have your airline's log-in access to myIDTravel, please contact your staff travel office for the applicable Userid and password. 
• If you are experiencing problems listing via the myIDTravel website, please ensure your e-tickets have been issued correctly. If the issue continues and travel is imminent please email [email protected]  or call +61 1300 303 411 (select option 1) with your details (including passenger name/s, airline, e-ticket number/s, flight and date details) for assistance in making a listing.

Jetstar flight listings:

• Bookings purchased via myIDTravel and issued by Jetstar are automatically listed for travel at the time of booking.
• If your airline has an IET agreement for travel on Jetstar services operated by a QF code-share flight number and e-ticket has been closed to QF carrier-code, a listing must be made with Jetstar prior to airport check-in
• Listings can be made by contacting Jetstar on the following numbers between 0600 - 2030 (Australian Eastern Standard Time):

Australia: 1300 042 394 or +61 3 8668 8277

Singapore: 800 852 9510

New Zealand: 0800 284 510

Other countries: +61 3 8668 8277

• Refund requests for wholly unused e-tickets will be processed automatically.
• Partially used e-tickets will be processed manually and can take up to 8 weeks from receipt of refund request.
• Downgrade refunds will be processed manually and can take up to 8 weeks from receipt of refund request. Please email a copy of your boarding pass, booking reference, ticket number and passenger details to [email protected] to have your downgrade refund actioned.  
• E-tickets with an issue date exceeding one (1) year are not eligible for refund.

Jetstar / Jetstar Asia / Jetstar Japan:

• Refund requests for future dated segments will be processed via myIDTravel.
• Refund requests for past dated segments will be processed manually and can take up to 8 weeks from receipt of refund to process. To request a refund for a past dated flight segment. Please email [email protected] to request a refund for your past dated Jetstar booking or contact the Jetstar Tradeline by calling:
•  The Call Centre is open 7 days a week, 0600 - 2030 (Australian Eastern Standard Time).
• Bookings with an issue date exceeding six (6) months are not eligible for refund.

LAX-JFK-LAX flights are permanently embargoed.

All QF flight numbers NOT operated by Qantas or Jetstar aircraft - ie. codeshare services

• Qantas economy class commercial baggage allowances apply for staff travellers.
• Refer to qantas.com for full details.
• Note that even if your baggage meets the requirements, we may refuse to carry it if it is not properly and securely packed.
• Remember that no single item of checked baggage may exceed 32kg (70lb) and all cabin baggage must fit under the seat in front of you or in an overhead locker, including musical instruments.
• If you exceed the baggage allowance, you must pay any applicable excess baggage charges.
• Jetstar, Jetstar Asia and Jetstar Japan checked baggage allowance is 20kg.
• Additional baggage can be purchased for Jetstar, Jetstar Asia and Jetstar Japan flights. Please contact the Jetstar Tardeline and have your booking details available.
• Please note that excess baggage fees are non-refundable .

Check In Times

International: 90 - 120 minutes before scheduled departure timeDomestic: 45 - 60 minutes before scheduled departure time

Online Check-In

Online check-in is available for staff travellers. Go to www.qantas.com (or download the Qantas app) and Manage Booking to check-in online.

NOTE:  You can check-in online within two hours of flight departure for all Trans-Tasman and Australian domestic flights. For all other international destinations you can check-in online within four hours of flight departure. If you check-in for your flight earlier than the recommended times you’ll be checked-in to standby. 

Checking in at the Airport

Sydney Australia

• T1 - Sydney International Terminal. Qantas flights QF1-QF399. Check-in at Economy check-in desks.
• T2 - Jetstar Sydney Domestic Airport. Jetstar domestic flights operate from this terminal.
• T3 - Qantas Sydney Domestic Airport.  Qantas Domestic flights QF400-QF1599 and QantasLInk flights 1600 and above operate from this terminal. Check-in at the Check-In Kiosk and follow the prompts on screen.

 Other Australian airports

• Self Check-In Kiosks are the fast and easy way to check-in at the airport for domestic flights.
• Where Self Check-In Kiosks are not available go to the Economy class check-in counters.

International Airports

• Self Check-In Kiosks to be used where available. (Not available in all ports). Otherwise, Economy Class check-in desks.

Through check-in

Through check-in is not available to staff travellers with standby (space available/subload/ID) tickets. When planning your journey, make sure that you leave yourself enough time to land and check-in again at any intermediate point.

When travelling on Qantas services rebate passengers must maintain a high standard of dress and grooming. Generally speaking you need to be neat, clean and conservative.

Failure to comply with the following minimum standards - which apply when you board and disembark - may result in you being refused boarding or an upgrade, with the final decision on this at the discretion of the local airport management.

• Economy Class
• Business Class

Special meals

Special meals are not available to any rebate passenger, whether on duty or personal travel. If you have specific dietary needs or preferences which mean that you are unable or unwilling to eat or drink any of the items you are likely to be served on board, you must take your own provisions.

Seat requests

Seat requests are not permitted under any circumstances, whether on travelling on duty or personal travel. If the flight is "open", the check-in agent may ask if you want an aisle or a window seat, but this will depend on the commercial load of the flight.

Even if you are assigned a specific seat at check-in, you may be moved, even when onboard the aircraft, if it is needed to accommodate commercial requirements.

Children under 16 years cannot travel on any kind of staff travel rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.

• NOT applicable

Back up tickets recommended

• Qantas strongly recommends all employees and their eligible nominees to have comprehensive insurance. We cannot offer any free-of-charge special arrangements if you sustain an injury or contract an illness during your stay away from home, or if you lose money or documents or personal possessions etc.

StaffTraveler 17+

Non-rev flight loads & deals, stafftraveler solutions b.v., designed for ipad.

• 4.9 • 5K Ratings
• Offers In-App Purchases

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Description.

Get reliable flight loads for the flights you wish to staff travel on. Staff travel, Non-rev, Interline, ID90, ZED travel, call it what you want... We, airline crew, love to travel! StaffTraveler gets you the seat availability for the flights you wish to staff travel on. Making staff travel easy and stress-free! - Get the loads for the flights you want to non-rev on - Stay in the loop with live flight status updates - Exclusive hotel deals, only for StaffTravelers - Rental cars anywhere. Easy & fast - Insider city tips from the worldwide airline community Here at StaffTraveler, our mission is to make it easier for you to find and keep track of your best flight options. Please note that you need to be eligible for staff travel to use StaffTraveler.

Version 2.27.20

Bugfix release Some minor bug fixes and speed increases.

Ratings and Reviews

A non-rev passenger’s dream.

I never leave app reviews but this app is so amazing I felt compelled to. We were recently scrambling to get out of Honolulu after our plane broke and caused a snowball effect of all the other flights filling up. This app helped us easily and effortlessly ID90 back to the mainland. Since then we’ve become addicted to helping others by submitting loads and gaining credits. This app is extremely helpful and well designed. I do have two minor criticisms though and they both entail working with the newest iOS on an iPhone XS Max. The bottom icons (tips, loads etc) are illegible and hidden with the “swipe up bar.” The same goes for the scroll wheel when adding loads - it’s too easy to scroll and accidentally swipe up switching apps or worse, closing the app. And lastly, at the very top left near the back arrow under the time, if you are using any other app (phone for example) it’s nearly impossibly to hit the back arrow and not the inactive app. This becomes frustrating when you are multi-tasking and trying do things quickly. These are just simple fixes of the UI and would make the app work even more seamlessly. Overall I am very impressed with the robustness is this app and am so thankful something like it exists.

Developer Response ,

Hi there! Wow, thank you for the incredible review and the positive feedback! Great to hear we were able to help you get back home safe and sound! We are looking at improving the app especially for iPhone X Max and XS max users. When we designed the app, these phones weren't out yet and we're going to make some changes in the near future to make it easy to use on all phones! Thanks again, feedback like this makes us more dedicated to making this app even better for all non-rev users!

Multiple flts

I think this is thee absolute best app for flt crew ever!!! It requires us to help each other, what a concept!!! This is the way we should operate! Just one suggestion, that there be a way to apply a multi-leg segment option when it’s time to find the flt info for crew. When someone Send a request and it’s time for u to load in the numbers, we can only submit the load for one flt but what if the requestee has a connecting flt there’s no space for us to enter info for their 2nd segment. We don’t always get to take nonstops. Also can u explain why when I’m answering a request, many times I will hit the request and it opens up as if I got it, but it will disappear seconds later saying someone else got it first. Then why would it open on my screen as if I got it? Otherwise I LOVE STAFFTRAVELER!!!!

Thank you for joining and for your awesome feedback! You can already search for multi-leg flights by unchecking the 'Direct flights only' on the search results screen when searching flights. I wish you many happy flights!

Lifesaver for Commuters

First of all: Don’t expect to get loads on DL. They never respond, or (if you’re lucky) they respond just hours before departure when you’ve already made alternate plans. AA is bigger, and I always get responses from them, so I don’t buy the “They’re just inundated with requests” excuse. With that said, this app is essential for commuters. It has saved my bacon many times. In todays climate of crew shortages and cancelled flights, you need to be able to check changing loads on the fly so you can quickly move to plan B, C, or D to get to where you need to go. Yes, answering requests is very competitive, but if you put the time in you’ll be fine.

Hi! Thank you so much for your elaborate feedback! We really appreciate it! Besides the fact that DL is known to respond slowly, DL members also only get access to the loads 72 hours before the flight's departure. So that is as well a reason why they tend to let your request wait. Glad you are enjoying the rest of the app though. Feel free to message us at [email protected] if you have anymore questions. have a wonderful day! ✈️

App Privacy

The developer, StaffTraveler Solutions B.V. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Linked to You

The following data may be collected and linked to your identity:

• Contact Info
• User Content
• Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

• 10 credits $5.99
• 5 credits $3.49
• 1 credit $0.99
• 30 credits $15.99
• 50 credits $24.99
• 100 credits $44.99
• Developer Website
• App Support
• Privacy Policy

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Help and Support

Downloading and installing the qantas app on your device.4, 31/01/2023 • knowledge, information.

How do I download and install the app on my device?  

You can download the Qantas App at the  iTunes Store if using an Apple device or the Google Play store if you're using an Android device. IOS Compatibility: 

• iPhone : Requires iOS 15.0 or later. 
• iPad : Requires iPadOS 15.0 or later.  
• iPod touch : Requires iOS 15.0 or later.  
• Requires Android 8.1 and up. 

Was this article helpful?

Other useful articles.

• Technical issues on the Qantas App
• My bookings are not appearing on the Qantas App
• Using your mobile boarding pass on the Qantas App
• Features of the Qantas App.
• Viewing my bookings on the Qantas App

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