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Providing international travel advice for Australians overseas

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Travel Advice for Cambodia

We've reviewed our advice for Cambodia and continue to advise exercise normal safety precautions. You'll need a valid visa to travel to Cambodia. If you remain in Cambodia beyond the date of your authorised stay, officials may stop you from leaving Cambodia. In cases of excessive overstays, you may be arrested and detained for violating immigration laws (see 'Travel'). Gun crime and explosions have occurred, including at popular tourist destinations (see 'Safety').

Consular assistance

The Consular Services Charter outlines the consular services and assistance provided by the Australian Government to travellers overseas. Read the Charter to understand how we can and can't help. 

Consular Services Charter (PDF 195.79 KB)

Notarial services

Do you need a document legalised, or a Certificate of No Impediment for your upcoming marriage? The Australian Government can provide some notarial services.

Travel insurance

 If you're going overseas, travel insurance is as important as a passport. If you can't afford travel insurance, you can't afford to travel. Read our advice, and download the CHOICE travel insurance guide before you go.

CHOICE travel insurance buying guide 2023 (PDF 3.52 MB)

News and updates

Anzac day 2024.

On 25 April, Anzac Day services will be held in major cities and at international war memorials. If you're travelling to attend a service, be prepared and know what to expect.

• Major events

Sun, sand and surgery: travelling for medical tourism

Planning to go overseas for a medical procedure? Do your research before you commit. Don't decide on cost alone.

Have adventures, not regrets

Recent research found that Smartraveller is a trusted source of advice. But it also found that Australians still take unnecessary risks when they head overseas, especially with travel insurance.

Travelling during Ramadan

Muslim countries around the world will soon be observing Ramadan. If you're visiting a Muslim country during Ramadan, research your destination before you arrive to learn what to expect.

• Middle East

Travel advice explained

Learn what our advice levels mean and how we decide what level to apply to each destination. 

Passport services

With passport demand on the rise, don't leave your application to the last minute.

Allow a minimum of six weeks to get a new passport or renew one.

Coming back to Australia

Know what to do and what expect when you're heading home from your trip overseas. 

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The Malaysian Aviation Commission (MAVCOM) today released the latest air passenger and cargo traffic statistics for the first quarter of 2024 (1Q24), highlighting the return to pre-COVID-19 travel patterns among Malaysian passengers. Air passenger traffic in 1Q24 saw a significant increase year-on-year (YoY) compared to the first quarter of 2023 (1Q23), where quarterly traffic rose by 16.1 per cent YoY to 22.6 million passengers. This increase was primarily driven by international air traffic, which surged by 39.9 per cent YoY, reaching 11.9 million passengers. Quarterly domestic air passenger traffic experienced a slight dip of 2.3 per cent, totalling 10.7 million passengers. For more information, visit www.mavcom.my ... See More See Less

Happy Labour Day to all our colleagues and aviation industry workers who tirelessly contribute to the industry's growth. Today is your day, and we celebrate your successes, contributions, and relentless spirit. #labourday ... See More See Less

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Guide To Entering M’sia From 1st April: No Quarantine Requirements & Covid-19 Tests For Travellers

New procedures for travel to Malaysia from 1st April

Ever since Malaysia announced that its international borders will reopen to all on 1st April 2022, many foreign travellers have been counting down the days to execute their vacation plans and reunite with loved ones here again.  But let’s admit it – figuring out new travel guidelines can be quite daunting.

Here, we’ve rounded up standard operating procedures (SOPs) for travellers entering Malaysia from 1st April so you can have a hassle-free and safe trip when our country reopens its borders. 

Quarantine-free travels for the fully vaccinated

One thing that’s on all our minds when it comes to planning trips abroad at this moment is quarantine. For fully vaccinated travellers and travellers aged 17 years and below, you’ll be glad to know that you can now enjoy quarantine-free travels to Malaysia, beginning 1st April.

The current doses needed to be considered fully vaccinated by Malaysian authorities are:

• Sinovac and Sinopharm – three doses , for all over 18 years old
• Pfizer, Moderna, AstraZeneca, Covaxin, Covishield, Novavax & Sputnik V – two doses for those between 18 and 59 years old; three doses for those 60 years old and above
• CanSino, Johnson & Johnson, Sputnik Light – one dose for those between 18 and 59 years old; two doses for those 60 years old and above

If your vaccine brand is not on the list, fret not – Malaysia will also accept vaccines that aren’t recognised by the World Health Organisation’s Emergency Use List. The vaccine brands will just need to be approved by regulatory agencies in your country.

You can verify your Covid-19 digital vaccination certificate on Malaysia’s MySafeTravel online portal here before your travels. We recommend doing this two weeks ahead of your date of departure, just to be safe.

Five-day quarantine for partially vaccinated & unvaccinated

As much as we can now enjoy travelling to Malaysia again, mandatory quarantine rules still apply to those who are not fully vaccinated.

Individuals who are partially vaccinated or unvaccinated will need to observe a mandatory 5-day quarantine period at their own accommodation. Covid-19 testings will be required during this quarantine period, with possible quarantine extensions if you test positive for Covid-19.

These are the steps you’ll have to take during your quarantine:

• undergo a RT-PCR test on Day 4 or a RTK-Ag test on Day 5
• produce a negative test result on Day 5 to be released from quarantine
• observe another five days of quarantine if tested positive for Covid-19

Pre-departure and on-arrival tests

Likewise, travellers will still be required to undergo a RT-PCR test two days before departure and a RTK-Ag test within 24 hours upon arrival in Malaysia. If your result is positive or inconclusive, you won’t be allowed to board your flight.

Pre-departure test

Pre-departure test applies to all travellers 7 years old and above, while those 6 years old and below won’t need to undergo any pre-departure or on-arrival testings.

An exception applies to travellers from Singapore, who can take a RT-PCR test or a professional RTK-Ag test.

If you’ve previously tested positive for Covid-19 and recovered between the last 6-60 days before your date of departure for Malaysia, you can also opt for a RTK-Ag test.

However, you’ll need to provide the following additional documents at check-in:

• Covid-19 positive result, with date clearly stated
• Doctor’s letter confirming Covid-19 recovery

Do note that these documents must be written in English, or supported with a certified translation.

On-arrival test

The same rules apply for on-arrival test . All travellers 7 years old and above are required to get professionally tested within 24 hours of arrival at any private health facility or at the airport, where Covid-19 Breathalyser and RTK-Ag testing services can be accessed.

Here’s a list of private hospitals and clinics , approved by the Ministry of Health Malaysia (Kementerian Kesihatan Malaysia), that provide Covid-19 testing services.

Aside from those under 6 years of age, travellers from Singapore will also be exempted from on-arrival tests.

Travellers will also want to note that they’ll have to pay for all Covid-19 tests, and that self-tests will not be accepted. If no on-arrival test is taken, travellers will be required to quarantine until they provide proof of a negative test result.

Download, register and activate MySejahtera

For a stress-free travel process, travellers to Malaysia will be obligated to create an account on the MySejahtera app prior to departure. This is so  a Digital Pre-Departure Form (DPDF), which can be found under the ‘Traveller’ icon on the app, can be completed.

You’ll need this form on hand with you during check-in and boarding for your flight.

The form contains 22 questions, and will take you less than 5 minutes to complete. Question fields include stating your personal details, sharing your purpose of travel, naming your vaccine brand, and selecting your mode of travel.

Should you be fully-vaccinated , a Digital Traveller Card will be issued to you upon submission of the form. However, partially vaccinated or unvaccinated travellers will be issued a Digital Home Surveillance Order (HSO) , which means that a 5-day quarantine will be mandatory upon arrival.

This app is also a required use when travelling around in Malaysia. It’s currently used by Malaysians to show their vaccination status and check-in at premises, such as eateries, malls, and grocery stores, for contact tracing.

Covid-19 travel insurance for short-term visitors

For short-term foreign tourists, it is important to note that Covid-19 travel insurance with a minimum coverage of USD20,000 must be acquired before your travels. This is a must, regardless of vaccination or recovery status, and can be purchased from insurers in your own country or Malaysia. 

This requirement will be exempted for the following individuals:

• Long-Term Social Pass
• Expatriates Pass
• Student Pass
• Resident Pass
• Permanent Resident Pass
• Spouses of Malaysian citizens
• Children of Malaysian citizens
• Foreign workers including foreign helpers

For Malaysia-Singapore land border crossing

In addition to our country’s borders reopening, Malaysia-Singapore land border crossing will likewise reopen on 1st April with updated travel procedures.

For land travel – which covers all modes of transport, including private vehicles, motorcycles, and buses – all fully vaccinated travellers and those 12 years and below from Singapore can enter Malaysia without any quarantine or testing.

However, if you’re partially vaccinated or unvaccinated, you can skip pre-departure testing too but will need to quarantine for five days and get a Covid-19 travel insurance.

New travel procedures for travellers to Malaysia

Malaysia’s transition to Endemic Phase is no doubt exciting for returning citizens and foreign travellers. The easing guidelines part of the new travel procedures to Malaysia signal a hopeful step towards freely travelling in and out of the country again.

As eager as everyone is to visit friends and family again and discover what our country has to offer, it is still wise to take precautions when travelling around.

Here’s wishing you safe travels ahead.

Read more here: 

• KLIA & LIA are two of Asia Pacific’s best airports
• 31 things to do in and around Kuching
• 53 things to do in Johor Bahru

Cover image adapted from: Unsplash / Sadie Teper , Unsplash / Norbert Braun , and Unsplash / AR

Additional reporting by Janet Cho.

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Many countries are easing their restrictions and gradually re-opening their borders, making it mandatory for inbound visitors to have travel insurance that covers Covid-19-related medical expenses. While the COVID-19 pandemic situation is still ever evolving, many travellers are concerned if they are covered and protected against the pandemic.

To address the increasing protection needs given the anticipated rise in international travels, AXA Affin General Insurance Berhad (AXA) has introduced Smart Traveller Enhanced ̶ the first-in-market travel insurance in Malaysia that provides coverage for pandemic illness up to RM350,000.

Travellers now have the option to add on Pandemic Cover for overseas trip to cover trip cancellation, trip curtailment, medical, hospital and treatment expenses, hospital allowance, emergency medical evacuation, emergency medical repatriation and repatriation of mortal remains if they are diagnosed with a pandemic illness.

Emmanuel Nivet, Chief Executive Officer of AXA emphasised that travel insurance has now become more essential than ever as a safety net that protects against unforeseen emergencies and expenses. With travellers being more mindful of every possible scenario they could encounter, they will prioritise ‘safe travels’ and plan ahead to safeguard their trips for peace of mind.

“Although pandemic exclusion is common in insurance policies, we are glad to pivot quickly with enhanced coverages and be the first in the market to introduce Pandemic Cover for overseas trip with the widest coverage. The plan has received an overwhelming response among travellers since launch and we expect the demand to continue to grow. We are positive that this meaningful coverage will address the protection gap in the market and benefit all travellers,” Emmanuel added.

Besides Pandemic Cover for overseas trip, Smart Traveller Enhanced also comes with other comprehensive coverages such as:

Hospital Allowances - Up to RM10,500 (or RM350/day for overseas travel)

Compensation for Damage to Personal Belongings & Travel Inconveniences – Up to RM7,500

Trip Cancellation & Curtailment – Up to RM20,000

Emergency Medical Evacuation & Repatriation

Easy online claim submission and more!

For road trips, staycations or domestic travels, travellers can opt for Jom Lokal Travel insurance plan that covers non-refundable charges paid prior to trip cancellation, journey disruption, e-wallet protection, food poisoning and more.

To learn more about Smart Traveller Enhanced and Jom Lokal Travel , travellers can reach out to AXA’s extensive network of agents, partners, or contact Customer Service at +603 2170 8282. Smart Traveller Enhanced can also be purchased easily via AXA Travel Online .

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SmartTraveller Enhanced ​​​​​​​(Single Trip Plan)

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Loss of Use of Entertainment Tickets

Reimburse for unused and irrecoverable deposits or payment made for entertainment (tourist attraction centres/concerts) ticket charges due to death, hospitalisation or due to adverse weather condition or natural disaster at planned destination.

Medical, Hospital and Treatment Expenses

Reimburse expenses (including cost of emergency dental treatment) incurred during accident or sickness.

Accidental Death and Permanent Disablement

Pay up to RM350,000 for Accidental Death and Permanent Disablement of Insured Person

Baggage and Personal Effects

Pay for loss of or damage to your baggage and personal effects due to theft or negligence of the common carrier. Maximum limit for any one item or pair or set of articles is up to RM500. Maximum limit per baggage is up to RM300.

Cancellation and Postponement

Reimburse for irrecoverable travel and accommodation expenses paid in advance due to death, serious injury or illness to you or your immediate family or a natural disaster at your destination, provided that the insurance is purchased not less than 14 days prior to the commencement of the scheduled trip.

Pandemic Cover for Overseas Trip only

Option to extend cover for Pandemic events. This covers for Trip Cancellation, Trip Curtailment, Medical, Hospital and Treatment Expenses, Hospital Allowances, Emergency Medical Evacuation, Emergency Medical Repatriation and Repatriation of Mortal Remains if you are diagnosed with a pandemic illness (Medical Expenses Top Up does not apply).

Eligibility

• Customers of Affin Bank
• The available plans are Individual Standard (age <65), Individual Senior (age ≥ 65) and Family plan. 
• Family plan includes You, Your spouse and all Your children. For Family plan, family limit applies for the total sum of coverage. * Not applicable for persons aged 65 and above.

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• ​​​​​​​ Product Disclosure Sheet
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Comprehensive protection for you and your family 24/7 anywhere in the world. ​​​​​​​

Cover you and your family when travelling abroad. ​​​​​​​

Safeguard you and your loved ones from unexpected events with affordable premium. ​​​​​​​Simple online application with no medical check-up required.

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AXA Launches First-In-Market Pandemic Cover For Overseas Trip

• Hospital Allowances – Up to RM10,500 (or RM350/day for overseas travel)
• Compensation for Damage to Personal Belongings & Travel Inconveniences – Up to RM7,500
• Trip Cancellation & Curtailment – Up to RM20,000
• Emergency Medical Evacuation & Repatriation 
• Easy online claim submission and more!

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Malaysia Travel Insurance

Travel insurance for malaysia.

In the beautiful country of Malaysia, Batu Caves is a sight to behold with its many temples and shrines, not to mention the gigantic statue of the Hindu God. Along with the Petronas Twin Towers and other tourist attractions, travelers are sure to enjoy a trip to breathtaking Malaysia. As you plan your incredible itinerary, it is important to remember travel insurance as it can help aid and support you on your travels. Let’s dive in!

• What should your Travel insurance cover for a trip to Malaysia? 

How Does Travel Insurance for Malaysia Work?

• Do I need Travel Insurance for Malaysia? 
• How much does Travel Insurance cost for Malaysia? 

Our Suggested AXA Travel Protection Plan

• What types of medical coverage does AXA Travel Protection plans offer?

Are There Any COVID-19 Restrictions for Travelers to Malaysia?

Traveling with pre-existing medical conditions , what should your travel insurance cover for a trip to malaysia.

At a minimum, your travel insurance should cover trip cancellation, trip interruption and emergency medical expenses. When it comes to international travel, the US Department of State outlines key components that should be included in your travel insurance coverage. AXA Travel Protection plans are designed with these minimum recommended coverages in mind.

• Medical Coverage   – The top priority is making sure your health is in order. With AXA Travel Protection, you can have access to quality healthcare during your trip overseas in the event of unexpected medical emergencies.    
• Trip Cancellation & Interruptions  – Assistance against unexpected trip disruptions can dampen the mood, AXA Travel Protection offers coverage against unforeseen events.   
• Emergency Evacuations and Repatriation   – In situations where transportation is dire, AXA Travel Protection offers provisions for emergency evacuation and repatriation.   
• Coverage for Personal Belongings  – AXA offers coverage for your belongings with assistance against lost or delayed baggage.   
• Optional Cancel for Any Reason  – For added flexibility, AXA offers optional Cancel for Any Reason coverage, allowing you to cancel your trip for non-traditional reasons.  Exclusive to Platinum Plan holders. 

In just a few seconds, you can get a free quote and purchase the best travel insurance for Malaysia.

Malaysia has a reputation for being a fairly safe place to visit. However, it is important to learn which areas to avoid and practice safe traveling habits to prevent issues like pickpocketing and theft even in the safest areas. If a thief steals luggage from the baggage area, a travel insurance plan can help replace your bags and the contents inside them. Here is how travelers can benefit from an AXA Travel Protection Plan:

Baggage Benefits: 

• Luggage Delay: If the airline delays your checked baggage, your policy might offer reimbursement for essential items like clothing and toiletries. 
• Lost or Stolen Luggage: In the unfortunate event of permanent loss or theft of your luggage, your policy may offer reimbursement for its value, assisting you in replacing your belongings. 

Medical Benefits: 

• Emergency Medical Expenses: Should you fall ill or have an accident during your trip, your policy may offer coverage for medical expenses, including hospital stays and doctor's fees. 
• Emergency Evacuation & Repatriation: In case of a serious medical emergency, your policy may include provisions for evacuation to the nearest appropriate medical facility or repatriation. 
• Non-Emergency Evacuation & Repatriation : In non-medical crises (e.g., political unrest), your policy may cover evacuation or repatriation, subject to policy terms. 

Pre-Departure Travel Benefits: 

• Trip Cancellation: You may be eligible for reimbursement if you cancel your trip due to a sudden illness or injury. 
• COVID-19 Travel Insurance: Coverage is available for trip cancellation and medical expenses related to COVID-19, subject to policy terms and conditions. 
• Trip Delay: If your flight faces delays due to unforeseen circumstances, you may have coverage for additional expenses such as meals and accommodations. 

Post-Departure Travel Benefits

• Trip Interruption: In case of an unexpected event, you could be eligible for reimbursement for the unused portion of your trip.
• Missed Connection: If you miss a connecting flight due to delays or cancellations, this coverage may help with expenses like rebooking fees and accommodations.

Additional Optional Travel Benefits 

• Rental Car (Collision Damage Waiver): Exclusive to Gold & Platinum plan policy holders, this optional benefit gives travelers extra coverage on their rental car against damage and theft. 
• Cancel for Any Reason: Exclusive to Platinum plan policy holders; this optional benefit gives travelers more flexibility to cancel their trip for any reason outside of their standard policy. 
• Loss Skier Days: Exclusive to Platinum plan policy holders, this optional benefit offers reimbursement to mitigate some costs associated with pre-paid ski tickets that you or your traveling companion cannot use due to specified slope closures. 
• Loss Golf Days: Exclusive to Platinum plan policy holders, this optional benefit offers reimbursement to mitigate the expenses linked to prepaid golf arrangements that you or your travel companion are unable to utilize due to specified golf closures. 

Do I Need Travel Insurance for Malaysia?

While the Malaysian government does not require travelers to purchase travel insurance , it offers valuable protection in an unfamiliar area where you may not speak the language or be able to find helpful resources.

You can breathe a sigh of relief knowing that your travel insurance plan backs you up if your travel plans go awry. Why? There are several reasons:

Trip Cancellation: You may not be able to control circumstances such as bad weather, a personal emergency, or an illness that prevents you from traveling. Travel insurance may reimburse you for 100% of the cost of your trip for eligible expenses.

Lost Baggage: Airlines sometimes mishandle baggage, and the last thing you want is to be without your essentials in an unfamiliar place. Travel insurance offers to cover the cost of replacing necessary items, allowing you to continue on.

Trip Interruption: Travel insurance may reimburse you for unexpected expenses due to an unexpected change of plans.

How Much Does Travel Insurance Cost for Malaysia?

In general, travel insurance costs about 3 – 10% of your total prepaid and non-refundable trip expenses. The cost of travel insurance depends on two factors for AXA Travel Protection plans: 

• Total Trip cost:  The total non-prepaid and non-refundable costs you have already paid for your upcoming trip. This includes prepaid excursions, plane tickets, cruise costs, etc. 
• Age:  Like any other insurance type, the correlation is rooted in increased health risks associated with older individuals. It's important to note that this doesn't make travel insurance unattainable for older individuals. 

With AXA Travel Protection, travelers to Malaysia will be offered three tiers of insurance:  Silver,   Gold  and  Platinum . Each provides varying levels of coverage to cater to individual's preferences and travel needs. 

AXA presents travelers with three travel plans – the  Silver Plan ,  Gold Plan , and  Platinum Plan , each offering different levels of coverage to suit individual needs. Given that United Kingdom hospitals often do not accept U.S. health insurance or Medicare, we genuinely recommend travelers consider purchasing any of these plans, particularly for the crucial coverage they offer for emergency accident and sickness medical expenses.

The Platinum Plan is a good choice for Malaysian travelers who want the benefit of extra coverage. For example, " Cancel for Any Reason " is an optional coverage that offers greater flexibility for those who have concerns have concerns about an unexpected cancellation. The Collision Damage Waiver coverage is also available as an option. This coverage pays for damage to a rental car being used during your Malaysia trip.

Golf enthusiasts may be disappointed if their golf game gets rained out or you cannot play for some other reason at one of Malaysia’s fine golf courses or country clubs. Nonetheless, coverage is available on the Platinum Plan for Lost Golf Rounds to reimburse your fees.

What Types of Medical Coverage Do AXA Travel Protection Plans Offer?

AXA covers three types of medical expenses:

• Emergency medical
• Emergency evacuation & repatriation
• Non-medical emergency evacuation & repatriation

Emergency medical: Can cover illnesses such as dengue fever, tuberculosis, or food poisoning. It may also cover injuries such as a broken appendage, injury due to a fall or other injury. Emergency evacuation and repatriation: Can cover your immediate transportation home in the event of an accidental injury or illness. Non-medical emergency evacuation and repatriation: Can cover evacuation or repatriation expenses due to a non-medical event such as an earthquake, typhoon or volcanic eruption.

The Malaysian government has lifted all COVID-19 restrictions for travelers entering the country. They recommend travelers take normal precautions.

Traveling with pre-existing medical conditions can complicate your plans, but with AXA Travel Protection, we're here to support you during your trip.  

Our Gold and Platinum  plans offer coverage for pre-existing medical conditions.  The Platinum plan, in particular, is our highest-offered choice for travelers who want our highest coverage limits and optional add-ons, 

What does this mean for you? If you've got a medical condition that's been hanging around, you can qualify for coverage under our Gold and Platinum plans with a pre-existing medical condition , so long as it’s within 14 days of placing your initial trip deposit and in our 60-day look-back period. We're here to ensure you travel easily, no matter your health situation. 

1.Can you buy travel insurance after booking a flight?

You can buy travel insurance even after your flight is booked.

2.When should I buy Travel Insurance to Malaysia?

It is advisable to purchase travel insurance for your trip as soon as you have made your initial trip deposit (prepaid and non-refundable trip costs.) AXA Travel Protection offers coverage as soon as you purchase your protection plan. We can give coverage against unforeseen events before you leave for your trip. Additionally, our policies offer coverage for preexisting medical conditions and Cancel for Any Reason if you purchase your protection within 14 days of making your initial trip deposit.

3.Do Americans need travel insurance in Malaysia?

No, travel insurance is not currently required to visit Malaysia, although you may find it valuable.

4.What is needed to visit Malaysia from the USA?

If you are visiting Malaysia from the USA, all you need is a passport that is valid for at least six months. The government also requires you to have at least one full page in your passport that is blank.

5.What happens if a tourist gets sick in Malaysia?

If you become sick in Malaysia, travelers with AXA Travel protection can contact the AXA Assistance hotline 855-327-1442 . Contact information is typically provided within the insurance documentation. Please ensure to read through your policy details and information.

Disclaimer: It is important to note that Destination articles are for editorial purposes only and are not intended to replace the advice of a qualified professional. Specifics of travel coverage for your destination will depend on the plan selected, the date of purchase, and the state of residency. Customers are advised to carefully review the terms and conditions of their policy. Contact AXA Travel Insurance if you have any questions.  AXA Assistance USA, Inc.© 2023 All Rights Reserved.  

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Generali Malaysia SMART TRAVELLER ENHANCED

Travel insurance that gives you a world of protection

Get immediate protection, comprehensive coverage and 24-hour emergency assistance wherever you are in the world.

High Medical Coverage During Overseas   - Pays for your medical and hospital expenses incurred overseas due to accident or illness during your travels Compensation for Personal Belongings and Travel Inconveniences - Pays for loss or damage to your baggage and personal effects, as well as travel and baggage delays Trip Cancellation - Buy travel insurance at least 14 days before your trip, and we will compensate you for irrecoverable travel and accommodation expenses as a result of trip cancellation due to serious injury or illness to you or your immediate family or a natural disaster at your destination Personal Accident - Get 24/7 coverage for Accidental Death and Permanent Disablement wherever you are in the world Emergency Medical Evacuation & Repatriation - Unlimited coverage for emergency transportation and medical care to the nearest hospital, and the cost of repatriation back to Malaysia to continue treatment if deemed medically necessary Loss of Money or Travel Documents - Pays for loss of Money due to theft, and the travel and accommodation expenses necessary to obtain replacement passports, travel tickets and other relevant travel documents

All policies are underwritten by Generali Insurance Malaysia Berhad (Company No: 197501002042 (23820-W)). AF Travel Sdn Bhd (146629-W) (KKKP0054) has been appointed by Generali Insurance Malaysia Berhad to act as an agent. For any claims assistance, complaints or product information, please contact our Customer Service at +603-2687 9688 or [email protected].

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Smart Traveller 4+

Global airport rewards, arrture group ltd, designed for iphone.

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Smart Traveller, our Global Airport Rewards Programme, gives every traveller a reason to reward themselves effortlessly at every interaction when on the go. Dedicated to help immerse and reward each time you enjoy premium airport services of Plaza Premium Group. Smart Traveller opens up a world of privileges to make travelling with us even better. From a well-needed rest in our premium lounges, to satisfying a dessert craving before boarding in one of our restaurants, or a nap between flights in our hotels, whether it is for business or pleasure, or on departure, transit or arrival at the airport, we reward you for travelling smart. Become a Smart Traveller today. Download and register the Smart Traveller mobile app to navigate and enhance your airport experience. Be a Smart Traveller. Travel Smart, Travel Better. Commited to make your travel experience better, the brands by Plaza Premium Group is a staple of international premium airport service experiences globally. The Group strives to make the airport experience exceptional for all travellers, going beyond expectations whether at departure, in transit or through arrivals. The Group comprises four core airport services, Airport Lounge, Airport Transit Hotel, Airport Meet & Greet and Airport Dining. Unlock your travelling experience with Plaza Premium Group as a Smart Traveller. Begin your discovery at over 50 Plaza Premium Lounge and Plaza Premium First brands across the globe, as well Root98 in Hong Kong and Canada, plus Flight Club in Malaysia.

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