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Testimonials
I have always been interested in the Arctic and Antarctic regions and visiting areas that are off the beaten track, have beautiful landscapes and the potential for seeing unique wild life. I prefer small ship cruising and the no single supplement was an advantage too. The itinerary and expedition type cruising were the main factors. […]
Thank you to you, Del and everyone up front and behind the scenes at Cruise Traveller who worked so hard and were so accommodating, helpful and enthusiastic which enabled me to explore the Canadian High Arctic, Greenland, Labrador, Newfoundland plus the East Canada cities in such a unique way. There were so many highlights, many […]
We thoroughly enjoyed our Douro River Cruise on board the “Douro Elegance”. Our sightseeing Guides were very knowledgeable and offered us many insights into the locations that we visited. The river itself was a great experience with both the highest and second highest locks in Europe being traversed and the vine covered hills along the […]
I would like to place on record our appreciation for the service provided by Kirsten. This is the second trip she has booked for us and has at all times been helpful, efficient, friendly and prompt, in short, a pleasure to do business with. Jaki I. [ Greenwich, NSW]
Arrived home safe and sound, back to normality again, (bummer). Absolutely amazing cruise, weather was perfect for the entire trip. Ate & drank too much but loved every minute of it. The entire crew of Le Laperouse couldn’t do enough for us. Spoilt rotten with food, beverages & service. Our sincere thanks to you and […]
We had the best experience on a ship we could have had. The Star Clipper itself was in the best condition of any ship we have sailed. The food was amazing and the service from everyone was excellent as well. We would have no hesitation in recommending either the ship or yourself to other friends […]
This was the best cruise of all of our 35. The crew and guides and hospitality staff were so friendly helpful and knowledgeable. We were kept on our toes from 7 until 11 every day. The included excursions were extremely good too. Never before had such expensive tours at no charge. Thanks for your help […]
From the moment we were taken onto the Venice dock to the moment we disembarked & arrived at Rome Airport – the entire process was seamlessly coordinated. It seems as if Regent had taken account of every customer survey, comment & criticism ever written and rolled them all into one first class cruise. The interior […]
This journey has fulfilled a dream that I have had for many years. Thank you. Travelled aboard the MV Mahabaahu through India S. Whyte [Australia]
I wish to thank your staff, on behalf of my husband, Ron, and myself for the wonderful service we have received from your company and in particular would say a special thank you to Rejana Gerards who did our booking for us, as well as the ill fated Voyage of Discovery which was subsequently cancelled. Rejana […]
For the past 7 years I have travelled every year on the Aegean Odyssey having booked through Cruise Traveller. The exceptional service, interest and expertise have been outstanding from the whole staff, especially Kirsten. I have been travelling for many years and have never had better attention to every detail of my bookings. Valerie C. [Sydney, […]
Jeanette and I have used Cruise Traveller and Kirsten in particular, for organising our travel overseas with Voyages to Antiquity – a total of 6 trips since 2012. Kirsten has been a terrific planner for us, with helpful advice by both phone and email – nothing was too much trouble for her in the planning […]
Over the last nine months we have had three major set backs: cancelled leg of cruise; cancelled cruise; and cruise line go broke. In each case Cruise Traveller did the right thing by us. They did not hide behind the small print in the contact or buck-pass us to the cruise line or to our […]
We have very specific objectives and requirements with our cruises, and have found that Cruise Traveller has always met our needs and high expectations. In particular, Kirsten has assisted us greatly with our planning and bookings. Liz & Marcus R. [Goodwood, SA]
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Travel agents the cruise industry voted the best of the best
The Australia and New Zealand cruise industry has named the top cruise travel agents at the 21st annual CruiseIndustry Awards in Sydney.
Cruise Lines International Association (CLIA) produces the awards, voted on by the industry. A glittering event was held at Sydney’s Star Event Centre attended by 500 agents agents industry executives.
CLIA Managing Director in Australasia Joel Katz said this year’s awards helped mark one of the strongest summer cruise seasons experienced in Australia and New Zealand.
“Cruise fans are more excited than ever about the cruise opportunities available to them across our region and around the world, and our travel agent community has played a huge part in fuelling that passion,” Mr Katz said.
“Cruising is enjoying undeniable success right now in Australia and New Zealand, and these awards are our way of thanking those who drive so much of that success.”
Meantime, top winners on the night included Byron Horne of Bicton Travel in WA, named Australia’s Cruise Consultant of the Year, and Gail Littin of Pukekohe Travel, awarded New Zealand Cruise Consultant of the Year. Rhona Rodgers of MTA
Mobile Travel Agents was named Cruise Champion Australasia.
Agency winners included Phil Hoffmann Travel, which was named Australia’s Large Cruise Agency of the Year. Cruise
Express was awarded Australia’s Small Cruise Agency of the Year, while YOU Travel Bethlehem was named New Zealand’s Small Cruise Agency of the Year.
21st CLIA Cruise Industry Awards Australasia
Cruise Agency of the Year (Small) – Australia: Cruise Express
Cruise Agency of the Year (Small) – New Zealand: YOU Travel Bethlehem
Cruise Agency of the Year (Large) – Australia: Phil Hoffmann Travel
Online Cruise Agency of the Year – Australasia: Joint winners: Ecruising & Clean Cruising
Cruise Consultant of the Year – Australia: Byron Horne, Bicton Travel
Cruise Consultant of the Year – New Zealand: Gail Littin, Pukekohe Travel
Home-Based Agent of the Year – Australia: Rose Febo, TravelManagers Australia
Broker of the Year – New Zealand: Zaheda Davies, NZ Travel Brokers
Media Award – Australasia: Imogen Eveson, International Traveller
Rising Star – Australia: Vanessa Sokolji, Flight Centre Epping Plaza
Rising Star – New Zealand: Jaimee Phelps, House of Travel Kapiti Coast
Agency Cruise Promotion of the Year – Australia: My Cruises
Agency Cruise Promotion of the Year – New Zealand: cruisedeals.co.nz
Network Cruise Promotion of the Year – Australasia: World Travellers, New Zealand
Cruise Month Promotion of the Year – Australasia: House of Travel, New Zealand
Cruise Champion – Australasia: Rhona Rodgers, MTA – Mobile Travel Agents
Cruise Line Champion – Australasia: Christine Oliver, AmaWaterways
Hall of Fame – Australasia: Craig Harris, ISS-McKay Ltd New Zealand
For more see Cruise Lines International Association Australasia
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These Agents are among the best at selling cruise in Australia
Cruise lines international association (clia) australasia has revealed the finalists for the 2016 cruise awards, making them some of the best cruise agents in australia and new zealand..
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Announced less than two weeks from the awards gala night, finalists were chosen for 19 categories including Cruise Agency of the Year and Cruise Consultants of the Year as well as the inaugural Plan a Cruise Month Agency promotion.
CLIA’s Managing Director, Joel Katz, said the Cruise Industry Awards were a great way for member cruise lines to recognise and reward Travel Agents “who are at the forefront of the industry’s impressive growth”.
“After a record year of cruising down under, we’re looking forward to a fitting celebration.”
Joel Katz, CLIA Australasia Managing Director
More than 500 Agents and industry members are expected to attend the 2016 Cruise Industry Awards at the Star Event Centre Sydney on Saturday 11 February.
In the meantime, here are the names of some of the best cruise sellers around Australia and New Zealand:
Cruise Agency of the Year – Australia
Bicton Travel, Perth WA Cruiseabout, Kew VIC Phil Hoffmann Travel, Glenelg SA The Cruise Centre, Savenio QLD Wings Away Travel & Cruise, VIC
Online Agency of the Year – Australia
Clean Cruising Cruise Republic Ozcruising Cruise Guru
Home Based/Mobile Agent of the Year – Australia
Sarah Fenton – MTA Mobile Travel Agent Derek Harwood – TravelManagers Melissa Pointon – MTA Mobile Travel Agent Carl Retschlag – TravelManagers
Cruise Consultant of the Year – Australia
Deborah Long, Weston Travel & Cruise ACT Martine Hero, Clean Cruising QLD Helen McMullen, Cruise Holidays QLD Phil Smethurst , Bicton Travel WA
Rising Star Award – Australia
Prue Herron, South Coast Cruise & Travel NSW Tracey Jeffries, Albury Travel & Cruise NSW Hayley Osbourne, Cruise Republic VIC
Agency Promotion of the Year – Australasia
Meridian Travel & The Cruise Gallery VIC – “Rockin’ the Mekong with Elvis” Dream Maker Travel QLD – “Avalon Waterways cruise with Ian Healy”
Plan a Cruise Month Agency Promotion Award – Australasia
Bon Voyage Cruises & Travel – New Zealand CruiseAway by Dreamlines – Australia helloworld Rotorua – New Zealand
Cruise Agency of the Year – New Zealand
House of Travel Orewa Cruiseabout Parnell Helloworld Howick House of Travel Motueka Pukekohe Travel
Online Agency of the Year – New Zealand
Cruise Republic iCruise Lets Cruise
Broker of the Year – New Zealand
Debbie Bradford – NZ Travel Brokers Mary Houghton – NZ Travel Brokers Janine Mallon – Tasty Tours Nicola Sorenson – NZ Travel Brokers
Cruise Consultant of the Year – New Zealand
Bruce Blacklock, helloworld Lambton Quay Samantha Fowler, Cruise Connections Gerald Patterson, helloworld Howick Gail Littin, Pukekohe Travel
Rising Star Award – New Zealand
Felicia Collins, Cruise Republic Melanie Morrison, HOOT Cruises Kirsty Stewart, House of Travel Hornby
Network Promotion of the Year – Australasia
iTravel (Australia) – “Come cruise with us” Phil Hoffmann Travel (Australia) – “River Cruise Launch Events with APT” helloworld (New Zealand) – “Set Sail”
Media Award
Brad Crouch, “One for the money” (Escape, News Limited) Caroline Gladstone, “A World of Harmony” (Sun Herald Traveller, Fairfax) Brian Johnston, “Sail of the Centuries” (The Age/SMH Traveller, Fairfax)
Who’s the best cruise seller you know?
Related stories, karryon’s top 10 stories of the week: catch up on our most-wanted: apr 26, air new zealand reveals new australia fare options; ups la, reduces houston flights, flight delayed or cancelled us airlines must now provide automatic cash refunds, world’s first tourist entry fee in venice met with protests.
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Best in Cruise Agency
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Sorting by relevance shows all companies that are best in a category, ordered by TrustScore and review count. To be eligible, they must actively ask for reviews and have received 25+ in the last 12 months.
Eclipse Travel
TrustScore 4.9 | 781 reviews
Valhalla Travel
TrustScore 4.8 | 41 reviews
Sun Island Tours
TrustScore 4.5 | 154 reviews
PRICEBEAT TRAVEL
TrustScore 4.4 | 116 reviews
Cruiserepublic
TrustScore 4.0 | 4 reviews
Get Outta Here | Flight Centre Independent
TrustScore 3.7 | 1 review
Travel Associates Australia
TrustScore 3.3 | 116 reviews
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4.5 | 154 reviews
After a hick up with the costs all went well, docs came thru after a couple of chases was easy to get quick replies to e-mails I will use Sun Island again..
4.9 | 781 reviews
25 Mar 2024
Our tour of Peru was fabulous . The ground operator Setours were excellent. Rubin our guide so informative and really pleasant . All arrangements were seamless. Communication from Ruban and also the office of Seatours via Whatsapp was constant and immediate when we had a question. Will use Eclipse travel and Setours again and will recommended them to our friends. Thank you for a rememberable trip. Noelene and Jim
4.4 | 116 reviews
14 Mar 2024
First time when I contacted PB holidays,my call was transferred to Bikrant and Bikrant was very friendly, polite and very respectful while getting the booking and prices for us. I felt felt very safe while paying for the tickets. During his absence Binod without any hesitation helped me through few changes, Next time I will definitely consider PB holidays to book my next holidays and will ask for Bikrant.
4.8 | 41 reviews
13 Feb 2024
My daughter and I had a great holiday in Central America in January 2024. Becky made all of the bookings for flights, hotels and tours. She found a great selection of tours and hotels. We especially liked the resort at Punta Cana in the Dominican Republic.
3.3 | 116 reviews
15 Nov 2023
We visited Travel Associates Glenelg to obtain help with booking flights. Were informed that $250 "service fee" per person was now normal in the post COVID world. Successfully booked appropriate flights and later travel insurance, but from then on emails were rarely answered or only much later (so that we always ended up sorting out issues ourselves), excuses were made about "sick, busy, other clients", little to no information provided re eg "24hr helpline" (only mentioned at end of trip). VERY confusing, frustrating and huge waste of $500.
3.7 | 1 review
The Get Outta Here team really understand that not all bookings are glamorous. I recently had to travel from Sydney to Adelaide for a close relative's funeral and they helped make everything as simple as possible. I'm not a regular traveller, so I needed a little more guidance than most people would. If I ever need to travel again, I'll be booking with them again!
4 | 4 reviews
11 Nov 2015
I have used Cruiserepublic before and have never had any issues . Their website is easy to navigate & I am kept up to date with confirmation via email. UNFORTUNATELY THERE IS USUALLY CONSIDERABLE WAIT WHEN CALLING BY PHONE but once connected staff are helpful & friendly.
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Flight Centre New Zealand
4.6 | 2,039 reviews
Cruise Sale Finder
4.7 | 7,053 reviews
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At Cruise Planners, we pride ourselves on curating unforgettable adventures that cater to the unique needs of our clients. By choosing us, you're not just getting a vacation, you're investing in lifetime memories. We're committed to exceptional customer service, and with our knowledge and expertise, you can trust that Cruise Planners is the right choice for your travel needs. Experience the difference and join our community of satisfied travelers today! *Exclusive Pricing *Ocean Cruises *River Cruises *World Cruises *Expedition Cruises *Luxury Travel *All-inclusive resorts *Personalized Vacation Packages *Group Travel (Reunions, weddings, birthdays, friends and family, etc.) *Solo Travel *Guided Land Tours *Travel Insurance (provided by Allianz) - insurance available for travel booked with or without us. It's not too late! …
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Announcing the Hot List Winners of 2024
By CNT Editors
It’s inevitable: Every spring when we pull together the Hot List , our annual collection of the world’s best new hotels, restaurants , and cruise ships , a staffer remarks that this latest iteration has got to be the best one ever. After a year’s worth of traveling the globe—to stay the night at a converted farmhouse in the middle of an olive grove outside Marrakech, or sail aboard a beloved cruise line’s inaugural Antarctic voyage—it’s easy to see why we get attached. But this year’s Hot List, our 28th edition, might really be the best one ever. It’s certainly our most diverse, featuring not only a hotel suite that was once Winston Churchill’s office, but also the world’s largest cruise ship and restaurants from Cape Town to Bali. We were surprised and inspired by this year’s honorees, and we know you will be too. These are the Hot List hotel winners for 2024.
Click here to see the entire Hot List for 2024 .
All listings featured in this story are independently selected by our editors. However, when you book something through our retail links, we may earn an affiliate commission.
North Island Okavango
Angama Amboseli
Jannah Lamu
Farasha Farmhouse , Marrakech
Kozo Kigali
Waldorf Astoria Seychelles Platte Island — Seychelles
SOUTH AFRICA
Nikkei Cape Town
Molori Mashuma , Mana Pools National Park
Pemako Punakha
Regent Hong Kong
Mementos by ITC Hotels, Ekaaya Udaipur
Naar , Darwa
Papa's , Mumbai
Cap Karoso , Sumba
Further , Bali
Locavore NXT Bali
Le Pristine Tokyo
The Tokyo EDITION, Ginza
Trunk(Hotel) Yoyogi Park , Tokyo
Shinta Mani Mustang - A Bensley Collection , Jomsom
SOUTH KOREA
JW Marriott Jeju Resort & Spa
Pot Au Phở , Ho Chi Minh
Le Foote , Sydney
Southern Ocean Lodge , Kangaroo Island
Sun Ranch , Byron Bay
MIDDLE EAST
Raffles Al Areen Palace Bahrain
SAUDI ARABIA
Six Senses Southern Dunes , Umluj
The St. Regis Riyadh
UNITED ARAB EMIRATES
The Guild , Dubai
SIRO One Za'abeel, Dubai
Soul Kitchen , Dubai
The Lana, Dorchester Collection , Dubai
Koan , Copenhagen
Hotel Maria , Helsinki
1 Place Vendôme , Paris
The Carlton Cannes, a Regent Hotel , Cannes
Datil , Paris
Hôtel Le Grand Mazarin , Paris
La Nauve Hôtel & Jardin , Cognac
Rosewood Munich
Mandarin Oriental, Costa Navarino
Monument , Athens
One&Only Aesthesis , Athens
Highland Base Kerlingarfjöll
Bulgari Hotel Roma , Rome
Trattoria del Ciumbia , Milan
Hotel La Palma , Capri
La Roqqa , Porto Ercole
Nolinski Venezia , Venice
Palazzo Roma , Rome
Saporium , Florence
Hotel Violino d’Oro , Venice
Mamula Island
NETHERLANDS
De Durgerdam , Amsterdam
Canalha , Lisbon
Andreu Genestra , Mallorca
Barro , Ávila
César Lanzarote , Lanzarote
Hotel Corazón , Mallorca
Grand Hotel Son Net , Mallorca
Palacio Arriluce , Getxo
Son Vell Menorca , Menorca
The Peninsula Istanbul
UNITED KINGDOM
Broadwick Soho , London
Chishuru , London
The Devonshire , London
Chelsea Townhouse, London
Estelle Manor , Cotswolds
Fish Shop , Ballater
Raffles London at The OWO
Colima 71 , Mexico City
Maizajo Mexico City
Maroma, A Belmond Hotel , Riviera Maya
Riviera Maya EDITION
The St. Regis Kanai Resort , Riviera Maya
SOUTH AMERICA
Casa Lucía , Buenos Aires
Trescha , Buenos Aires
Oseille , Rio de Janiero
99 Restaurante, Santiago
Our Habitas Atacama , San Pedro de Atacama
Puqio , Arequipa
THE CARIBBEAN
Silversands Beach House
UNITED STATES
The Celestine , New Orleans
Dawn Ranch , Sonoma, California
The Fifth Avenue Hotel , New York
Fontainebleau Las Vegas
The Georgian , Santa Monica, California
The Global Ambassador , Phoenix
Hotel Bardo, Savannah
Ilis , New York
Kiln , San Francisco
Kona Village, a Rosewood Resort , Kona, Hawaii
Maty's , Miami
Warren Street Hotel , New York
Yess , Los Angeles
World Voyager, Atlas Ocean Voyages
CRUISE SHIPS
Silver Nova , Silversea
Norwegian Viva
Seven Seas Grandeur , Regent Seven Seas Grandeur
Oceania Vista
World Voyager , Atlas Ocean Voyages
Scenic Eclipse II
Emerald Sakara
Celebrity Ascent
Seabourn Pursuit
Icon of the Seas , Royal Caribbean
MSC Euribia
Viking Aton
Resilient Lady , Virgin Voyages
This story appears in Condé Nast Traveler's Hot List issue. Never miss an issue when you subscribe to Condé Nast Traveler.
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The Australia and New Zealand cruise industry has named the top cruise travel agents at the 21st annual CruiseIndustry Awards in Sydney. Cruise Lines International Association (CLIA) produces the awards, voted on by the industry. A glittering event was held at Sydney's Star Event Centre attended by 500 agents agents industry executives.
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Destination. Cruise Lines International Association (CLIA) Australasia has revealed the finalists for the 2016 Cruise Awards, making them some of the best cruise Agents in Australia and New Zealand. Announced less than two weeks from the awards gala night, finalists were chosen for 19 categories including Cruise Agency of the Year and Cruise ...
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Pretty much all of the major cruise lines worldwide run Australia/New Zealand cruises, including popular lines like Royal Caribbean, Carnival, Celebrity and luxury line Seabourn.
Since switching to focus solely on cruise in 2003, ROL has grown to 120 members of staff, boasting a combined cruise experience of 700 years. It works with a wide variety of ocean and river lines ...
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Last Minute Cruises from Fremantle. Cruises from Sydney in 2023. Cruises from Brisbane in 2023. Cruises from Melbourne in 2023. Cruises from Adelaide in 2023. Cruises from Fremantle in 2023. Discounted prices on all cruises departing from Australia from Royal Caribbean, P&O Cruises, Carnival, Celebrity Cruises, Cunard, Princess Cruises, and more.
1 - 10 of 5,867 Australia & New Zealand Cruise Reviews. Designed Take Your Money + Poor Experience. Review for a Australia & New Zealand Cruise on Pacific Encounter. HPH Hart. 2-5 Cruises • Age ...
Cruise Planners has been committed to providing world-class travel services since 1994, and they're proud to be the country's largest home-based travel franchise company. If I was going to start my own franchise, then it had to be with the best. This was an easy choice for me. Cruise Planners has shown year after year, award after award, that ...
Announcing the Hot List Winners of 2024. The best new openings in travel, from the fresh hotels we'd plan a trip around to the dining and cruise ships to travel for next. By CNT Editors. April ...