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17 reported hurt after river cruise ship hits a concrete passageway on the Danube in Austria

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Seventeen passengers were hurt when a Bulgarian river cruise ship lost steering and hit the sides of a lock on the Danube in Austria, the apa news agency reported Saturday. Eleven of the injured were taken to hospitals.

The ship with 142 passengers aboard, most of them from Germany, temporarily lost power to its electronics system and became unsteerable as it passed through narrow locks at 9:45 p.m. Friday, apa reported.

The ship’s power was restored but not before the bow and stern struck the concrete sides of the lock passage near the town of Aschach, a few miles upriver from Linz.

The ship sustained minor damage and continued to its next port. The cause of the loss of electrical power was under investigation.

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Low Water Levels Disrupt European River Cruises, a Favorite of U.S. Tourists

As the continent faces a severe drought, companies have had to use buses to transport passengers along parts of the Rhine and the Danube, where water levels have become too low for riverboats.

By Jenny Gross

• Aug. 29, 2022

Mark Farmer’s two-week river cruise from Amsterdam to Budapest got off to a bad start. For the first four days, there were no luxurious dinners overlooking the Rhine River or views from the top-deck balcony room that he and his wife had booked.

In fact, there was no boat at all. He and the other 150 or so passengers were shuttled around the Netherlands and Germany on buses, queuing up in long lines for bathrooms at highway rest stops and cramming into small restaurants.

“We were not happy,” said Mr. Farmer, a sales manager for a waste and recycling company. He and his wife, who live in Arizona, had booked the August trip, which had cost $18,000 including business-class flights, to celebrate their 35th wedding anniversary.

One of Europe’s worst droughts in decades has left the water level of parts of the Rhine and the Danube Rivers too low for ships to pass, paralyzing commerce and causing disruptions for companies that transport goods and commodities like oil and coal. The drought has also affected river cruises, forcing passengers to cope with last-minute changes to their itineraries, long bus rides and missed excursions.

River cruising is a multibillion-dollar industry, with 1.6 million travelers, many of whom were over the age of 55, cruising European rivers in 2018, a number that had nearly doubled from 2013, according to Statista , a provider of market and consumer data. Cruise Lines International Association, a trade group, said the largest group of passengers come from North America.

Nearly 65 percent of European Union territory is currently under some degree of drought warning, according to the European Drought Observatory , which aims to improve drought resilience. Droughts are likely to become more frequent, researchers say, even as hurricanes and other large storms bring flooding to other places around the globe. Climate change from the burning of fossil fuels and other human behavior can play out differently, according to scientists, but the common theme is that extreme weather is becoming more frequent and intense.

Rudi Schreiner, the president and co-owner of AmaWaterways, a river cruise company with a fleet of 26 ships, said that when water levels in the Lower Rhine are too low, cruise passengers are taken on an excursion to a nearby town by bus and then brought back to a spot on the river where water levels are higher. For each day that the cruise itinerary differs from what was scheduled, a passenger receives a voucher for 15 percent off the next seven-night cruise, he said.

Rainfall in Germany last week has provided relief, but the reprieve may be temporary. “The question is how long it will last,” Mr. Schreiner said. AmaWaterways is looking for new technologies to lower the draft of its ships so they can pass through shallower waters. “I don’t see any death of river cruising ,” he said. “I see adjustments.”

Even ships that are able to pass through the Rhine have had to reduce the capacity of their loads, since heavy cargo weighs down ships and causes difficulties in shallow waters.

For Mr. Farmer, the last straw came on day three of his trip, when Viking, the operator, arranged for the guests to stay in a hotel that Mr. Farmer described as subpar, with a man in a building next to the hotel staring into their room when he and his wife walked in.

“That night, my wife and I had had enough. I wanted to go home,” he said. But after two hours on hold with customer service, it became apparent that Viking wouldn’t be giving him a refund. So, he said, he and his wife decided they would change their attitudes. They boarded the ship the next day, and the trip improved significantly.

Viking, which offers trips in Europe, said the circumstances that affected that trip were “highly unusual,” with the Rhine and the Danube Rivers experiencing historically low levels. “We recognized that this was not the experience that our guests expected, which is why we provided all guests with a 15 percent credit toward their next Viking voyage, in the form of a voucher good for one year,” a spokesman said. Customer ratings during the dry period have been “highly satisfactory,” he added.

The company also said in a statement last week that the vast majority of its trips faced no interruptions, even though water levels on the Danube remained unusually low. “Our nautical team is continually monitoring the situation,” the company said. “Guests and their travel advisers will continue to be notified directly by Viking customer relations if we think that their itinerary might be impacted.”

Another passenger on a different Viking cruise this month, Scott Myers, said he and his wife loved their trip, despite viewing one of the most picturesque stretches of the Rhine from a bus.

“It wasn’t as good as if you were sitting on top of the boat as you were floating through, but we were still able to see all the castles,” said Mr. Myers, the director of a county park district in Troy, Ohio. He and his wife were able to spend all but one day of their trip on the cruise they had originally booked. That one day on land involved six or seven hours on a bus, traveling from Cologne, Germany, to Strasbourg, France, with stops, he said.

The pace of climate change has affected other aspects of summer tourism in Europe. With heat waves expected to intensify because of global warming, it is expected that travelers will shift their summer itineraries to destinations further north or on the coasts from destinations like Rome or Tuscany, according to travel agents.

Ellen Bettridge, the president and chief executive of Uniworld, a river cruise company, said that in response to the changing weather in Europe, the company last year expanded into luxury train travel, with itineraries that include both cruise and rail components.

“While we cannot predict future weather changes, we are preparing for it,” she said in a statement. “Our longstanding history and unparalleled relationships within the travel industry have allowed us to be flexible in creating alternate itineraries.” She said most trips had been unaffected, and that the company has had to cancel 7 percent of its cruises.

Lisa Wheeler-Pollington, who had booked a cruise from Amsterdam to Budapest with her husband, said low water levels in the Rhine caused Uniworld to cancel their trip nine days before they were scheduled to depart for Europe.

“My heart just fell,” said Ms. Wheeler-Pollington, a retired real estate worker, who lives in Sarasota, Fla. She and her husband could not reschedule because they had already arranged care for their two Labradors, Cruiser and Scooby-Doo, and contractors were scheduled to do repair work at the house. So Ms. Wheeler-Pollington and her husband accepted a refund and made their way from Amsterdam to Budapest by rail.

It ended up being the best trip of their lives. “Sometimes the unexpected is a lot more fun than things you’ve planned for a year,” she said.

Mr. Farmer, the sales manager from Arizona, said he wished that he and his wife had been offered a refund. On the second-to-last day of their trip, the cruise had to dock in a town far outside Budapest because of shallow waters in the Danube. Passengers then were back on the bus for a 90-minute drive to the city, he said.

The group toured the city by bus and then drove back to the boat for their final night, before waking up at 3 a.m. to get back on the bus to the Budapest airport for their departing flights.

Mr. Farmer and his wife received a $500 voucher each toward their next Viking cruise, but he said he was not rushing back for another river cruise any time soon. “I literally saw Budapest through a bus window.”

Jenny Gross is a general assignment reporter. Before joining The Times, she covered British politics for the The Wall Street Journal. More about Jenny Gross

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See inside a new ultra-luxury river cruise line that's charging up to $59,520 per person

• Newcomer Riverside Luxury Cruises wants to break into the growing river cruise market.
• The ultra-luxury cruise line  operates former Crystal ships in popular European rivers like the Danube.
• Riverside's 2024 cruises start at $1,055 per person for four days.

A new ultra-luxury cruise line wants to be the swankiest travel-by-river vacation option.

To do so, it's enticing cruisers with truffle-infused butter, $320-per-person dinners, and butlers that can be beckoned with a simple WhatsApp message.

Affluent travelers , meet Riverside Luxury Cruises.

The budding company first set sail in March 2023. With a year of service under its belt, its three ships are now sailing some of Europe's most popular rivers — starting at more than $260 per person per day.

Riverside is operated by Seaside Collection, a European hotelier.

The firm had its sights set on a river cruise venture since 2018, Jen Halboth, CEO of Riverside Luxury Cruises, told Business Insider.

Ironically, COVID-19 was the reason it got into the business.

Crystal Cruises declared bankruptcy in early 2022 amid the pandemic. Shortly after, Seaside purchased and updated five of the then-defunct cruise line's ships.

Three of these vessels now make up Riverside's fleet. The other two are being leased to competitor Uniworld River Cruises.

River cruising has become increasingly popular as wealthy travelers gravitate to ultra-luxury small-ship vacations.

River cruise ships are much smaller than their behemoth ocean-based counterparts, allowing Riverside to sail in waterways like Europe's Rhine, Rhone, Danube, Main, Moselle, and Saône rivers.

Along the way, guests can explore destinations many giant ships can't easily access — like Budapest, Hungary; Frankfurt, Germany; and Amsterdam — sometimes visiting more than one port in a day.

One of Riverside's shortest and cheapest 2024 voyages starts at $1,055 per person for a four-day Danube River cruise from Passau, Germany, to Vienna.

Alcohol and excursion packages can tack on an extra $75 to $175 per person per night.

Looking to ball out? The most expensive and longest itinerary is $59,521 per person for a three-river, 22-day cruise from Amsterdam to Budapest, Hungary, in the most expensive suite with the most inclusive package.

To compare, the cheapest 2024 voyage with all-inclusive luxury competitor Uniworld River Cruises starts at $2,000 per person for an eight-day Danube River sailing.

River cruisers tend to be over the age of 55.

But the new company is targeting guests 45 years old and older, specifically those who frequent luxury vacations but have yet to try a river cruise.

"New luxury travelers want to be pampered, get off and have an adventure, and come back and be taken care of," the cruise line's CEO said.

"Pampering” they will get.

Of Riverside's three ships, the 394-foot-long, 74-foot-wide Mozart can accommodate the most guests — up to 162, not including the 82 crew.

Yes, it's larger than Uniworld's ships, which range from 32 to 159 guests. But it's also significantly smaller than Royal Caribbean's new 9,950-person Icon of the Seas ocean vessel.

Like most cruise liners, Riverside's three ships have spas, buffets, and plush lounges and bars.

During the day, travelers can enjoy lunch at the open-air grill and relax to live music courtesy of Steinway and Bösendorfer pianos, no less.

At night, they can dine on a seven-course meal at the 295 euros ($320) per-person Vintage Room.

Riverside’s ships have up to 5 restaurants. Vintage Room is the only specialty option.

The cost to dine includes a wine pairing and plates like veal with truffle and chanterelle mushrooms and "surf and turf" with beef sirloin and scallops.

But don't expect a lackluster, rushed meal at the other complimentary options: "This is not a churn-and-burn," the company's CEO said of the ships' Waterside restaurants. "You come in for fine dining."

Infused, whipped butter is apparently one of Riverside's hottest commodities.

Sometimes, it has chiles. Other times, it's infused with citrus. If you're lucky, you'll get one with truffles.

"People were raving about our butter," Halboth said. "Everyone's waiting to see what butter they'll get at dinner each night."

Need to sleep off all that dairy? You're in luck. Every cabin has a king bed.

Riverside's suites range from 194 to 883 square-feet. These high-end cabins include butler service, stocked mini-bars, and espresso machines.

Some suites also have double-sink vanities and walk-in closets, a hallmark of an ultra-luxury cruise vessel .

Does Riverside’s more than $260 per person, per day fare seem reasonable now?

If yes, book soon. It'll only get more expensive from here.

These fares don't offset the amount Riverside is spending on amenities like the upscale food, according to Halboth. To make up for these expenditures, the cruise line plans to raise its prices gradually over the next two years.

The company's CEO said bookings have been 'a little lighter' since the start of 2024.

But the back half of the year is "filling up" thanks to Americans: About 70 to 80% of its guests are from North America, the company said.

Riverside will operate its Mozart, Ravel, and Debussy ships for three years as it 'hones the brand,' Halboth said.

The cruise line's two additional vessels would join its fleet in the next few years.

Given the growing popularity of river cruises , it's a good time for companies like Riverside to start expanding.

However, it could face plenty of incoming competition.

Jamie Loizou, the UK managing director of luxury river cruise line AmaWaterways, is forecasting 2024 as a "pivotal" year for the river cruise industry, noting that 15 new river-based vessels are expected to launch this year, Cruise Critic reported .

• Main content

Danube River: Modest Capacity Increase for 2024

• October 18, 2023

The Danube River set to welcome a slightly larger fleet in 2024 compared to the previous year, according to recent data published in the 2024 European River Cruise Market Report by Cruise Industry News .

Capacity is up just under 1 percent year-over-year, with 38 companies offering departures on a fleet of just under 150 ships.

A-ROSA, Phoenix Reisen, Nicko Cruises, Avalon Waterways, 1AVista Reisen, Emerald Waterways, Gate 1, TUI River Cruises, Viva Cruises, SE Tours, Crucemundo, Saga Cruises, Excellence Flussreisen, Grand Circle, Plantours, Rivages du Monde, Regina River Cruises, Collette Vacations, and Noble Caledonia are among the 19 companies that have increased their Danube River cruise capacity for 2024 compared to 2023.

A Closer Look at Phoenix Reisen: Phoenix Reisen, in particular, has expanded its capacity significantly in 2024, with an overall capacity increase of 21.08%. This growth can be attributed to several factors, but is mostly driven by the new Amina, offering cruises on both the Rhine and Danube rivers and an expanded season for the Amelia, Anna Katharina and Princess Isabella, which led to capacity increases.

Nicko also has a sizable capacity increase on the Danube, introducing new cruises on the Bellejour, which was previously operated by Saga. The German brand is also offering more departures on the nickoVision, extending the sailing season into November.

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Danube River Cruises

Travel through the modern city of Amsterdam in Western Europe on the Danube that slowly descends into Eastern Europe passing historic landmarks, such as Salzburg (the city of music), and trendy hipster-style destinations such as Budapest. Take a Danube river cruise adventure if you enjoy history, exquisite food and unforgettable experiences. This collection of European river cruises  (and European river cruise lines ) will sweep you away into a dreamlike space filled with new experiences, sights, sounds, smells and gastronomic encounters. You’ll also find cruise deals like no other.

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250+ danube river cruises with 474 reviews.

8 days - Imperial Danube (Vienna - Budapest - Vienna, MS Crucestar 4*)

We had cruised on the Crucevita previously and found this cruise on the Crucestar did not compare. While the cruise itinerary/staff/excursions were all excellent, the onboard experience was not the same. Hot, cooked breakfast items were not kept on warmers so were always cold(eggs, bacon, etc) and could not get a hot coffee. This was expressed by all on board and we were anxious to get into our ports in search of a hot breakfast. If this was addressed, it would have been a different review.

Danube Serenade: Romantic Journey from Vienna to Bucharest (Turnu Magurele) , MS Fidelio

The beautiful blue Danube (port-to-port cruise)

The tour was very good, the crew were excellent, very helpful, approachable and informative and always available. The tours were great and the Danube is wonderful to cruise on. The food was of excellent quality but the fact that there was no choice on the menu was poor and we feel there should have been an earlier sitting for dinner, and lunch could have been a buffet. The accommodation was adequate but the shower was totally inadequate. We enjoyed the cruise

Danube Classics Vienna 2024

Al-Rosa did an excellent job. Food was good and lots of it, the cabin was clean and comfortable. The staff were always friendly and helpful and Sabrina did a great job of looking after everyone and made sure that we were always at the right place at the right time. The tours were great and we enjoyed our evenings in the lounge with music and quizzes by Erich. We had a great holiday!

Melodies of the Danube 2024

Romantic Danube 2024

Danube Classics 2024 (including Krems an der Donau)

Enchanting Danube (2024) (Budapest to Passau, 2024)

Capital Cities Along the Danube (port-to-port cruise)

Excellent service, friendly staff and delicious food. Really appreciate the CroiseEurope chef for accommodating the vegetarian food and maitre de Anita for the exceptional service. Excursions were good too.

Enchanting Danube (2024) (Passau to Budapest, 2024)

This was our first river cruise and everything went beyond our expectation. Services: the staff were accommodating and helpful. Tours: various excursions to choose from for different age group and they were well-organized. Ship: beautiful boutique-design ship. The only cons is a slow Wifi connection but it ain't a big deal. There were so many onboard activity that kept us entertaining. I noticed that the cruise operates in eco-friendly manner, i.e. they eliminates sing-use plastic. That's a big plus!!!!

Splendours of Europe (Start Amsterdam, End Budapest)

The program in the Emerald ship was magnificently planned and discussed. The local music during the cruise was so informative. Long live the music from the Netherlands and Germany through Austria and Slovakya to Hungary! Just for the music, dances and songs I will do the cruise again!

Splendours of Europe (Start Budapest, End Amsterdam)

Classical Danube Cruise (Budapest - Passau)

We love Amadeus! There is something special, warm and welcoming about this cruise line. We've sailed on multiple other lines and Amadeus is our favorite! Immaculate ships, exceptional crew and delicious food and wines. The chef is very accommodating and tries to cater to every passengers wishes. I can't say anything but positive things about Amadeus! We are about to sail them again in September, 2023 and in April, 2024! Can't wait!

The Legendary Danube 2024

A Taste of the Danube with 2 Nights in Vienna (Eastbound) 2024

Well looked after, very good short tour

Reviews of Danube Cruises

This tour was wonderful. Hit all the highlights. Definitely recommend.

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Danube river cruise ship crashed after it was 'suddenly no longer able to maneuver,' 17 passengers injured

A cruise ship crashed into a concrete wall along the Danube river in Austria on Friday.

A police statement said the ship "was suddenly no longer able to maneuver."

Eleven people were treated at the hospital and another six suffered less serious injuries.

A Bulgarian cruise ship carrying over 140 passengers crashed into a concrete wall along the Danube river in Austria.

The incident occurred late on Friday in the northern Austrian town of Aschach an der Donau, local police said Saturday.

Eleven people were injured and taken to hospital as a result of the crash. Six others suffered less serious injuries that did not require hospital treatment.

The ship had set off from Passau, a German city on the Austrian border. A police statement said that as the ship was leaving a lock chamber further down the river, "the ship was suddenly no longer able to maneuver," and its right bow and left aft crashed into the lock walls.

The second-in-command of the ship, who had been at the helm during the crash, "pressed the emergency switch, whereupon the electronics started up again." He was then able to steer the ship out of the lock.

The ship was later docked at the quay wall and emergency services were notified. The ship was able to continue its journey toward Linz, Austria.

Earlier this week, a container ship crashed into the Francis Scott Key Bridge in Baltimore, collapsing a section of the 1.6-mile-long structure. The bodies of two construction workers were found after the collision, and four more workers are missing and presumed dead.

Citing the container ship's recovered data recorder, officials said the power went out on the Dali for just one minute and three seconds as it approached the bridge, Sky News reported, but that was enough for the collision to become unavoidable.

In 2019, a cruise boat hit and sank a smaller boat near Budapest, Hungary, killing 25 South Korean tourists and two crew members. The captain was sentenced to five years in prison for his role in the accident.

The Danube is the second-largest river in Europe, flowing from the Black Forest in Germany south into the Black Sea near Romania and Ukraine.

Correction: April 1, 2024 — An earlier version of this story misstated the year of the Danube ship crash in Hungary. It was in 2019, not 2023.

Read the original article on Business Insider

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Budapest Danube River

Budapest, the capital city of Hungary, is located in the central part of Europe. It is bisected by the Danube river , which separates the hilly Buda district on the west bank from the flat Pest district on the east bank.

The Danube river is one of the most important rivers in Europe. It originates in Germany's Black Forest and flows through 10 countries , including Hungary, before emptying into the Black Sea.

In Budapest, the Danube is crossed by several beautiful bridges, including the iconic Chain Bridge, which is one of the city's most famous landmarks.

Danube River Water Levels

The current tide in Budapest is measured at 273 cm. near Duna , located in the city center. The last 30 days the average water level was 276 cm, and our latest record was at 4/11/2024.

The current water flow in Budapest is 2330 m3/s and the temperature today is 15 Celsius .

The water levels in the Danube are generally unpredictable, but fortunately, Hungary's biggest river usually experiences moderate water level changes, making it an ideal location for cruising.

Temperature and Water Flow

Low and high tide

Low water levels typically occur at the end of a hot summer, while high water levels usually happen during the spring months.

This is because all the snow is melting in the mountains, causing rivers to carry extra water to the Danube. These changes in water level can impact the cruising experience.

Dinner cruises

Whether you are looking for a romantic dinner cruise or a sightseeing tour, Budapest has many options for cruising on the Danube.

Many of the city's most famous landmarks, such as the Hungarian Parliament Building, the Fisherman's Bastion, and Buda Castle, can be seen from the water, making a river cruise a great way to experience the city's beauty.

Water Levels Point

• Danube (Wikipedia)

Bulgarian cruise ship crashes into wall on Danube in Austria, injuring 11

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Danube Disaster: Bulgarian Cruise Ship Accident Leaves 17 Injured in Austria

A Bulgarian river cruise ship carrying over 100 passengers collided with a concrete wall in a sluice on the River Danube in Austria, resulting in 17 injuries. The accident, which took place in the northern Austrian town of Aschach an der Donau, occurred when the ship lost control after a temporary loss of power to its electronics system, rendering it unsteerable.

The cruise ship, which had 142 passengers on board, most of them from Germany, was navigating through narrow locks around 9:45 p.m. on Friday when the incident occurred. Despite the electronics system’s power being eventually restored, the bow and stern of the ship had already struck the concrete sides of the lock passage.

As per reports from local authorities, eleven of those injured were taken to hospitals, while another six suffered less serious injuries not requiring hospital treatment. The seriousness of the injuries was not immediately clear, but the prompt response of emergency services helped ensure that all affected passengers received the necessary medical attention.

The vessel had been traveling from Bavaria in Germany to the Austrian city of Linz when the accident took place. Following the collision, the ship sustained minor damage but was able to continue to its next port. The cause of the loss of electrical power is currently under investigation to determine the root cause of the incident and to prevent future accidents.

The River Danube, one of Europe’s most significant waterways, is a popular route for cruise ships that provide tourists with a picturesque journey through various countries and cultures. The river has been the site of past tragedies, including a 2019 accident when a boat collided with a cruise liner, leading to multiple fatalities.

This recent incident on the Danube is a stark reminder of the inherent risks associated with river cruising. It underscores the importance of stringent safety protocols and the need for continual monitoring and maintenance of cruise ships’ electronic and steering systems.

Details of the accident have been shared by the local police on Saturday morning, while further information regarding the cause and subsequent safety measures will likely emerge as investigations continue. The incident has raised concerns over the safety of river cruise travel and will prompt industry-wide reflections on how to ensure the well-being of passengers while aboard these vessels.

Relevant articles:

– Cruise ship hits concrete passageway on Danube in Austria, 17 injured

– At least 17 passengers hurt as cruise ship crashes into wall in River Danube , The Independent, Sat, 30 Mar 2024 11:45:53 GMT

– 17 reported hurt after river cruise ship hits a concrete passageway on the Danube in Austria , Newsday, Sat, 30 Mar 2024 11:09:17 GMT

– Bulgarian cruise ship collides with concrete wall in Austrian town, injures 17 , The Times of India, Sat, 30 Mar 2024 09:56:00 GMT

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