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Everything you need to know about different flight classes

When it comes to booking your next plane ticket, one of the first things you’ll need to decide is which of the flight classes to choose. That decision will be based on multiple factors: What’s your budget? How long is the flight? Do you have any points or airmiles you can use?

The list goes on. But whatever the reasons, it’s important to make sure you understand all the key differences between the various airline cabin classes, as well as the fare classes and what they mean.

In this post

• What are airline cabin classes?
• What are the different flight classes?
• What are fare classes and what do they mean?
• Tips on how to choose the best class and fare

1. What are airline cabin classes?

Air travel has changed a lot since the first, very basic commercial flight took to the skies in 1914. Now there’s a plethora of choices for customers, with most airlines offering four main cabin classes: Economy, Premium Economy, Business and First Class.

The main differences between these classes tend to be the cost of the flight and the extra perks and amenities you get on board – though it’s worth noting that all airlines offer slightly different options within their various classes.

Depending on the size of the airline, there may only be one single class available – Coach. Even then, an Economy seat on one carrier can differ hugely from a seat in Coach on another airline. If you’re not sure how many cabin classes your airline offers, it’s worth checking before booking.

2. What are the different flight classes?

While most airlines now offer the four main cabin classes , not all of them do, so it’s always worth checking in advance. And while certain airlines may have fleets that feature the same airplane models, many choose to design their interiors differently, so don’t just assume they’ll all be the same.

Look at the seating map for both the airline and airplane type you’re flying – doing your homework really pays off when it comes to picking the best class.

Economy seats are the no-frills option, great for travelers on a budget or those who make regular, short-haul flights and aren’t looking for luxury perks. Also known as coach, standard, or main cabin seats , this is the most affordable flight class and as basic as it comes on an airplane these days. The seats in Economy are narrower than in other classes, and you’ll also notice there’s much less legroom than in other classes. What’s included in an Economy ticket varies from airline to airline – on some flights, it doesn’t come with any extras, and things like in-flight food, Wi-Fi and luggage allowances need to be purchased separately. Other carriers might throw in complimentary snacks, drinks, and in-flight entertainment.

Premium Economy

Premium Economy offers a slight upgrade on standard Economy seats without ramping up the ticket price too much, making it a great option for frequent travelers looking for a slightly more comfortable option. The main perks in this class include wider seats and more legroom , though at a much lower price than Business or First Class. Premium Economy may be separated from other seats by a partition and often offers seats in a more desirable part of the plane (such as near the front), but they’ll usually be listed under the main cabin seats.

On domestic flights , the ‘Premium’ element usually just refers to the fact that they’re the better seats on an aircraft , but on international flights, Premium Economy may offer perks like better food, a larger baggage allowance and free amenity kits.

Those looking for a more luxurious option than Economy but who don’t want to stump up for first-class go for Business, which sits somewhere between the two. Business is definitely a big step up from Economy, offering much more comfortable seats that are wider and can either recline or lie flat, full, or multi-course meals (some of which are served on good China rather than disposable trays) and personal bar service . Naturally, offerings vary depending on different airlines , so it’s worth checking what each one offers before booking.

Lounge access is another great perk that comes along with buying a business-class ticket, particularly if you’re making a stopover on a long-haul journey. For the best deals, check out KAYAK’s handy guide on buying cheap business-class tickets .

First Class

It doesn’t get any better than First Class , which is the crème de la crème of flight classes. This is the most luxurious option available, and you can expect the price of your ticket to reflect that. Passengers in first class get to feel the benefits before they even get on board, skipping the long Economy check-in line and boarding first . The offerings vary vastly depending on the airline , but typically you can expect seats that flatten fully, plenty of personal attention from the flight attendants, special privacy features like your own door and a full meal service with the sort of food you might get in a nice restaurant. Some airlines, such as Emirates, really pull out all the stops, offering passengers their own suite with a double bed and a bathroom with a shower.

3. What are fare classes and what do they mean?

The various fare classes airlines use divide every seat on a plane into different categories, each of which comes with its own price and its own set of rules. These fare classes are identified by one-letter codes , which you’ve probably spotted on your boarding pass before without realizing what they mean (I know I have). While fare codes vary from airline to airline, there are a few that are generally the same, such as the first letter in the fare basis code that represents the fare classes:

• Y: Full-fare Economy-Class ticket
• W: Full-fare Premium Economy Class ticket
• J: Full-fare Business-Class ticket
• F: Full-fare First-Class ticket

The fare basis code (series of 1-8 alphanumeric characters) holds lots of key information, such as the price of your ticket, how many air miles you’ll earn for that flight, and the level of flexibility you have to make any changes. Airlines use fare classes to help control their inventory and determine how many tickets can be sold at a particular price.

4. Tips on how to choose the best class and fare

With so many factors to take into consideration, it’s important to make sure you know exactly what you’re looking for when booking a flight.

Once you’ve determined things like budget and whether you want to put airmiles towards a booking, you can start searching for the best deals in different flight classes and fare classes .

Use KAYAK’s Flight Search tool to track down the best deals. Here are a few tips and tricks to make sure you’re getting the most out of your next plane booking:

• Do your homework and shop around to make sure you’re getting the best deal on airline cabin classes.
• Fare classes vary by airline, so consult them directly to ensure you understand what each letter means before booking a flight with them.
• It’s important to know what fare class you’ve booked, as that will help you fully understand how it will affect your flight. For example, certain fare classes might prevent you from upgrading tickets or could earn you more points than others. Knowledge is power when it comes to making the most of airline deals and restrictions.
• Generally, the cheaper the fare class, the more restrictions will be associated with that fare.

How this guide was created

I’ve been a travel journalist for 15 years and during that time have hopped on and off more planes than I can count, experiencing everything from cramped long-haul stints in coach to ultra-luxurious trips in first-class and all-expenses-paid private jets. This guide pulls together all the knowledge I’ve gathered during those excursions, as well as extensive research into different airline cabin policies and fare classes.

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Does Jet2 Have First Class? Exploring Air Travel Options

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I have a passion for the English countryside and especially anywhere in Yorkshire. I drink far too much Yorkshire tea on my travels and even take it with me when abroad. My passion is to share travel experiences with my readers which may help them plan their holidays and save money.

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When considering flying with Jet2, you might wonder if the airline offers first-class services.

As a British low-cost leisure airline, Jet2 focuses on providing affordable and enjoyable flight experiences to its passengers.

Although Jet2 doesn’t have a designated first-class section, the airline ensures that all passengers have a comfortable and enjoyable flight experience.

Jet2’s fleet mainly consists of Boeing 737-800 (738) aircraft, which have a 3×3 seating configuration for a total of 189 seats.

All of these seats are Economy Class , but they are equipped with Acro seats to provide more space and comfort for passengers.

Additionally, Jet2 offers a variety of services to enhance the in-flight experience, such as food and beverage services, baggage policies, and user-friendly ticket booking and check-in procedures.

Table of Contents

Key Takeaways

• Jet2 does not offer a First-Class section, focusing on Economy Class for all passengers.
• The airline’s main aircraft is the Boeing 737-800, outfitted with Acro seats for added comfort.
• Jet2 provides various services to improve the overall flight experience, such as meal options and easy check-in procedures.

Jet2 Airline Overview

As you explore your travel options, you may come across Jet2, the UK’s third-largest airline.

Operating a fleet of 119 planes, Jet2 started with its first flight in 2003 from Leeds Bradford to Amsterdam.

Primarily focusing on destinations across Europe, the Mediterranean, and the Canary Islands, it has become a popular option for many passengers.

Regarding the aircraft within Jet2’s fleet, you will mostly find Boeing 737-800 planes, renowned for their reliability and efficiency.

These planes are designed with your comfort in mind, ensuring a pleasant journey for your short-haul flights.

Jet2 operates from 11 UK airports, including Leeds Bradford, Manchester, Glasgow, Newcastle, and Belfast International.

This extensive network allows you to access a wide range of European destinations with ease. The airline is committed to offering you competitive prices and an efficient travel experience to your dream destinations.

As a passenger on Jet2, you will typically find yourself in their short-haul Economy Class. Offering an affordable and comfortable option, you can expect a no-frills yet enjoyable flight experience.

While the airline does not have a first-class offering, the focus remains on maintaining an excellent service for passengers within their available seating options.

In summary, Jet2 is an airline that values affordability and efficiency, with a vast network of European destinations serviced mostly by Boeing 737-800 planes.

While there may not be a first-class option, you can expect a comfortable and enjoyable experience in their short-haul Economy Class.

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Destinations and Bases

Jet2 is known for its extensive range of destinations and bases across the United Kingdom and Europe. As a traveler, you can take advantage of the various UK bases and convenient international locations they serve.

The airline’s main base is at Leeds Bradford Airport, offering seamless connections to popular destinations. Jet2 also operates from key UK airports, such as Edinburgh, Newcastle, Birmingham, East Midlands, Glasgow, Manchester, and Belfast International.

With so many bases, you can easily find a suitable departure point for your journey.

When it comes to international destinations, Jet2 provides flights to locations such as Alicante, a popular sunshine spot in Spain. With their diverse network, the airline connects you to over 68 international destinations in 22 countries. For travelers seeking comfort, Jet2 offers a friendly and reliable flying experience.

In addition to the current bases, Jet2 is expanding its presence in the UK with a planned base at Liverpool John Lennon Airport in March 2024. This expansion will make it even easier for you to access Jet2’s services and reach your desired destinations.

Whether you’re flying domestically within the UK or venturing out to explore international locations, Jet2 delivers a comprehensive range of options.

With their commitment to comfortable travel, you can confidently plan your trips, knowing you have flexibility in departure points and a variety of interesting destinations to choose from.

• Does Jet2 Have WiFi?
• Does Jet2 Allow Pillows?
• Does Jet2 Provide Headphones?

Understanding Jet2 Seating

When flying with Jet2, you will experience the comfort of their Boeing 737-800 aircraft.

As a passenger on this aircraft, you’ll find it equipped with modern features and a 3×3 seating configuration, offering a total of 189 seats.

All of these seats belong to the economy class, providing affordability and comfort to the passengers.

The seats on the Jet2 Boeing 737-800 are designed to deliver space and convenience.

The airline uses Acro seats, which are specially crafted to give you more legroom and a relaxing journey.

As you settle into your seat, you’ll notice a standard pitch and width, which is typical in economy class, ensuring that even on a budget, you can still enjoy a pleasant flight.

In contrast to other airlines, Jet2 does not offer a designated first-class section. However, they provide various seating options for passengers seeking extra comfort.

When booking your flight, you can select a premium seat, which provides additional amenities such as priority boarding and extra legroom.

Jet2 regularly updates their seat maps to ensure the most accurate and up-to-date seating information. If you’re curious about other passengers’ experiences on a Jet2 flight, you can find plenty of comments and feedback online to help you choose the best seat for your journey.

Fleet Details

At Jet2, you will find a variety of aircraft in their fleet, designed to cater to different travel needs and preferences. Although the airline does not offer a first-class cabin, you can still experience comfortable and enjoyable flights on their aircraft.

Jet2’s fleet predominantly consists of Boeing 737-800 (738) aircraft, which are narrowbody jets ideally suited for short to medium-haul flights.

These aircraft are known for their reliability and efficiency. In addition to the Boeing 737-800, Jet2 also operates the Boeing 737-300 variant, offering a similar layout and passenger experience.

For longer flights, you may find yourself aboard one of Jet2’s Boeing 757-200 or Airbus A330-200 widebody jets. The Boeing 757-200, with its extended range, performs well on longer routes, providing a smooth journey for passengers.

The Airbus A330-200 is a popular choice for longer flights due to its spacious cabin, featuring a 2-4-2 all-economy configuration and Acro seats designed for enhanced space and comfort.

As Jet2 continues to expand and modernize its fleet, keep an eye out for newer aircraft such as the Airbus A320neo and Airbus A321neo joining the lineup. These next-generation aircraft offer improved fuel efficiency and reduced noise emissions, making them an eco-friendly choice for travel.

In summary, while Jet2 does not offer a dedicated first-class cabin, their aircraft are designed to provide a comfortable experience for all passengers regardless of the specific aircraft model.

With a mix of narrowbody and widebody jets in their fleet, Jet2 can accommodate various route lengths and passenger demands, ensuring that you have a pleasant journey whenever you fly with them.

Food and Beverage Services

When flying with Jet2, you can expect a variety of food and beverage options available for purchase.

Although Jet2 does not offer a designated first class cabin, their onboard service strives to provide a high-quality experience for all passengers.

During your flight, you have the opportunity to purchase a range of hot and cold beverages, including soft drinks, beers, ciders, premium wines, and spirits.

If you want to celebrate a special occasion or simply treat yourself, you can even opt for a bottle of champagne.

In terms of food options, you can pre-order delicious hot meals before your flight.

These meals come with a main course from their menu, accompaniments, and a free drink such as Starbucks Coffee, Yorkshire Tea, or water.

However, it is important to note that these meals may not be suitable for babies or very young children. Don’t worry, though, as Jet2 also offers kids’ meals for children aged 2-11 years.

If you prefer something lighter, Jet2 provides a paid meal service that includes hot sandwiches, as well as sweet and salty snacks. Whether you’re in the mood for a quick bite or a satisfying meal, you’ll find various options to satiate your hunger.

As you plan your upcoming Jet2 flight, remember to consider their in-flight food and beverage services to enhance your overall experience.

With a range of options available for purchase and pre-order, you can tailor your onboard dining to your preferences. Enjoy a refreshing drink or indulge in a satisfying meal while you travel with Jet2.

Ticket Booking and Check-In Procedures

When booking a flight with Jet2, you can easily find cheap flights using their low fare finder feature. This tool allows you to find the most affordable options for your preferred destinations.

Jet2 is known for its excellent customer service and budget-friendly options, so you can confidently book your flights with them.

To make your flight experience more comfortable, you can pre-order meals, extra legroom, and additional baggage allowance during the booking process on jet2.com. This way, you can tailor your flight experience to your preferences, ensuring a pleasant journey.

For check-in, Jet2 offers online and mobile check-ins from 28 days up to six hours before your departure.

You simply need to visit their website or use the Jet2 app to check in and print your boarding pass or download it to your device. Remember that online check-in is not available for flights departing from Turkey.

If you prefer to check in at the airport, Jet2’s check-in desks usually open at least 2 hours 30 minutes before your scheduled departure time. Ensure you arrive at the airport in good time as the check-in desks close 40 minutes before your scheduled departure.

Please note that Jet2 does not offer a first-class cabin, but their focus on affordability and customer service ensures a pleasant and cost-efficient flying experience for all passengers.

Baggage Policies

As a passenger on Jet2, you can enjoy a convenient baggage allowance to make your travel experience comfortable. With Jet2’s generous hand luggage allowance, you can bring a 10kg cabin bag, along with a small personal item such as a handbag or laptop bag.

Make sure your hand luggage doesn’t exceed 56cm x 45cm x 25cm.

When it comes to your hold baggage, Jet2 allows you to book up to three 22kg bags per person, per flight, provided that you pay the applicable charges. Be mindful that a single hold bag should not weigh more than 32kg. In case your baggage exceeds the total weight allowance, there is a charge of £12 per kg.

Here is a summary of Jet2 baggage policies:

• Hand luggage allowance: 10kg with dimensions not exceeding 56cm x 45cm x 25cm, plus a small personal item.
• Hold baggage allowance: up to three 22kg bags per person, with no single bag weighing more than 32kg.
• Excess baggage charge: £12 per kg beyond your total weight allowance.

By adhering to these baggage policies, you can ensure a smooth and hassle-free journey with Jet2.

Other Services

Jet2 not only offers flights but also provides a variety of holiday services to cater to your needs. With Jet2holidays , you can choose from a wide range of package holidays, combining flights, accommodation, and transfers all in one booking. This allows you to enjoy a hassle-free vacation experience.

If you’re looking for a shorter getaway, Jet2CityBreaks could be the perfect option. Tailor your trip to include the best of city living, from sightseeing to dining experiences.

By booking with Jet2CityBreaks, your flights and hotel accommodations are all taken care of, allowing you to focus on exploring the city.

For organizations and group travels, Jet2Charters provides a convenient and flexible solution. From private events to sports team transportation, Jet2Charters offers a wide range of charter flights to meet your specific requirements.

It’s essential to note that Jet2 operates solely economy class flights. While business class service is not available, you can still enjoy a comfortable journey by reserving extra legroom seats or opting for speedy boarding.

In case of flight cancellations or delays, Jet2 follows the EU regulations concerning compensation. They offer monetary compensation and, in some instances, provide alternatives like rebooking flights or refunding your ticket.

Make sure to familiarize yourself with their policies so that you know your entitlements in such situations.

With these various services, Jet2 ensures that your travel experience is well taken care of, providing you with convenience and peace of mind throughout your journey.

Comparisons To Other Airlines

As you explore the different airlines’ offerings, it’s essential to compare the available options. In the United Kingdom, Jet2, a low cost airline, stands out among other scheduled airlines like British Airways, Channel Express, and more.

When looking for first class options, it’s crucial to understand how Jet2 compares to other airlines that offer this more premium experience.

British Airways, a renowned scheduled airline in the United Kingdom, has its exclusive first-class offering. With fully lie-flat seats, exquisite dining options, and luxurious amenities, you are guaranteed a comfortable and memorable flight experience.

On the other hand, Jet2 focuses on providing an economical and efficient service to its passengers. While the airline does not have a formal first-class cabin, they do offer some upgraded services such as extra legroom and priority boarding under the Jet2 Plus program.

Channel Express is another scheduled airline operating in the United Kingdom, providing cargo and passenger services. Similar to Jet2, Channel Express focuses on affordability and efficiency rather than a premium first-class experience.

Passengers looking for upgraded services might consider opting for airlines such as British Airways, which cater more to luxury travel preferences.

If you’re seeking an affordable, comfortable flight within the United Kingdom, Jet2 is a reliable option.

However, for a more luxurious first-class experience, you may want to consider other airlines like British Airways. Always remember to compare different airlines’ pricing and service offerings to find the best fit for your travel needs.

Customer Opinions

When it comes to Jet2, their reputation among passengers is generally positive. Many customers appreciate their first-class customer service.

Travelers have praised the airline for being responsive, attentive, and going above and beyond to accommodate their needs.

Regarding Jet2’s products, customers have been particularly impressed with the airline’s punctuality and reliability.

In one instance, a passenger highlighted their recent experience despite strikes and weather issues leading up to the flight, Jet2 maintained an on-time departure and arrival, ensuring a smooth travel experience.

Opinions on Jet2’s first-class services and offerings are generally positive as well, with travelers describing the services as excellent. Among the 33,521 reviews on TripAdvisor, the majority rate the airline as excellent or very good, with only a small fraction giving poor or terrible ratings.

Overall, based on customer opinions and experiences, you can expect Jet2 to deliver a reliable and enjoyable travel experience with a focus on first-class customer service.

Despite being the third-largest scheduled airline in the United Kingdom, Jet2.com does not specifically offer a first-class cabin.

However, based on tripadvisor reviews , many customers have praised the airline’s service as “first-class.” You may find that the quality of Jet2.com’s products and services exceeds your expectations, even if they don’t officially provide a designated first-class section.

To make your flying experience more comfortable, you might consider looking into paid seat reservation options and other premium services offered by Jet2.com.

While it’s encouraged to seek out opinions of others who have flown with Jet2.com, remember that each traveler’s experience may vary.

In case you experience any issues during your flight, Jet2.com, like other airlines, has policies in place regarding compensation for delays, cancellations, or other disruptions.

Familiarize yourself with these policies to ensure a smooth journey and address any concerns during your travel.

Without a specific first-class cabin, Jet2.com still manages to provide customers with a high level of satisfaction through their products and services.

You can feel confident booking a flight with them, knowing that their nationwide reputation as a reliable scheduled airline in the UK supports their commitment to customer satisfaction.

Frequently Asked Questions

What is the seating arrangement in Jet2 planes?

Jet2 planes offer a comfortable seating arrangement for passengers. While they don’t have a separate first-class section, you can enjoy extra legroom and reserved seating options for added comfort during your flight. More information about seating and extra legroom can be found on Jet2’s website .

Is there a business class option for easyJet?

easyJet, like Jet2, is a budget airline and doesn’t offer a separate business class section on their flights. However, you can choose from different seating options, including extra legroom and upfront seats, depending on your preferences and budget.

Do TUI flights offer Business class?

TUI Airways does offer a Premium Club service on their long-haul flights.

This upgraded service includes additional benefits like priority boarding, extra legroom, and complimentary meals and drinks. Keep in mind that not all TUI flights will have a Premium Club option, so it’s best to check your specific flight for availability.

Which airlines provide first class services?

There are numerous airlines that provide first-class services, including major carriers such as American Airlines , Cathay Pacific, Emirates, and British Airways.

These airlines offer luxurious seating arrangements and a range of high-quality amenities to make your flight more enjoyable. Always check the airline website for details and availability of first-class options on specific flights.

What amenities are offered by Jet2?

Jet2 offers various amenities to ensure a comfortable flight experience for their passengers. Some of the amenities include free 22kg checked baggage allowance, allocated seating, and online check-in.

Jet2 also provides a special assistance service for passengers with disabilities or additional needs, as well as onboard meals and entertainment options for purchase.

What makes Jet2 stand out among other airlines?

Jet2 is known for its friendly customer service, affordable prices, and a wide range of destinations throughout Europe.

With a focus on making the travel experience enjoyable, Jet2 offers benefits such as convenient flight schedules, a generous baggage allowance, and options for extra legroom and reserved seating.

Furthermore, their myJet2 program offers exclusive discounts, rewards and personalized holiday inspiration for members.

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Apprenticeships

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Jet2Apprenticeships offer you the chance to earn while you learn

Are you trying to decide between going to college or university or starting your new career straight away? At Jet2.com and Jet2holidays you could do both, studying for professional qualifications alongside work.

Whether you’re leaving school, returning to work or looking for a change in direction, a Jet2Apprenticeship offers you the chance to earn while you learn, developing the knowledge skills and qualifications to support you to develop a successful career.

We have a range of Apprentice roles to help you develop the skills needed for a fantastic career within our growing business, in areas such as Engineering, IT, Marketing, Finance, Customer Service and Operational Support. We also offer degree and master’s level programmes, plus opportunities to progress up the apprenticeship ladder as part of your continued professional development with us.

Apprenticeship business areas

Engineering

Learn to become a multi-skilled Aircraft Engineer in the fast-paced aviation industry.

IT & Digital

Our colleagues are key to our success, so recruiting IT Apprentices and providing them with the platform to learn and develop their skills is vital.

Learn to become a Marketing professional within our dynamic, go-getting Marketing team. We have a range of opportunities from Digital Marketer to Data Scientist.

Finance & Procurement

Learn the skills and gain industry recognised qualifications to help you develop a rewarding career in Finance or Procurement.

Learn the skills that will ensure all our colleagues feel supported throughout their time with us. This covers everything from providing development opportunities or making sure everyone gets paid in a timely manner.

Customer Service

Learn the skills you need to respond to our customers’ queries about their Jet2 experience with care and consideration, making sure every customer feels like a VIP .

Operating 24/7, 365 days a year, our Operations Control Centre is a great place to learn everything you need to know about the management of the Jet2.com flights programme.

Application process

Online application.

Five-minute application form

Video interview

An online assessment

Assessment centre/interview

Virtual or face-to-face assessment or interview

If it’s a match, we’ll offer

Onboarding & Sign-up

We’ll get everything in place

You join our success story!

Our locations

Our Apprenticeship programmes are based in Leeds and Manchester. In Leeds, our commercial roles are based at Holiday House in the city centre, and operational roles are based at Leeds Bradford Airport. Engineering Apprenticeships are based at our hangar at Manchester Airport.

You could be recognised through our ‘ A Great Deal Friendlier ‘ awards scheme, as well as enjoying our company-wide benefits from day one of your Apprenticeship.

Find out more from people who have completed an Apprenticeship with Jet2.com & Jet2holidays .

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• Planes & Seat Maps >
• Boeing 737-800 (738)

Jet2 Seat Maps

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• Airbus A321 (321) Layout 2
• Airbus A330-200
• Boeing 737-300 (733)
• Boeing 757-200 (752)

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In-flight amenities

Jet2 has both food and beverage options on board for purchase. Passengers may also pre-order their meals. Please click here for further information.

The Jet2 Boeing 737-800 has a 3x3 seating configuration. There are 189 seats on this aircraft, all of which, are Economy Class. This aircraft is equipped with Acro seats fitted to provide more space and comfort for passengers. 

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Life at Jet2 Travel Technologies

Be a part of the team that powers the UK's 3rd largest airline and largest package holiday provider

Join Jet2 Travel Technologies and you'll become part of Jet2 plc

Join Jet2 Travel Technologies and become part of Jet2 plc

With a success story that stretches back over 40 years, more than 50 million customers have flown with Jet2.com . Jet2holidays is now the UK's second-largest tour operator, welcoming more than 3.1 million customers in the most recent year.

We have a devoted team of more than 11,000 colleagues across the UK and overseas, supporting the ever-growing demand of Jet2.com and Jet2holidays.

Our success lies in giving our customers a great experience.

Helping People balance life

The pressure of an increasingly demanding work culture in India is perhaps the biggest and most pressing challenge to the mental health of the workforce. The human cost of unmanaged work-related stress extends far beyond this.

We’re building a strong, diverse team of curious, creative and technically skilled people who want to find a purpose in their work and support one another in the process. We work hard and we play to win… But we make sure we give our time to our families.

We strive to improve our colleague's working life by maintaining the right balance. It enables us to truly do the best work of our lives.

When you join Jet 2 Travel Technologies, you join a global family.

When you join jet2 travel technologies, you join a global family..

We ensure our colleagues have just as many memorable moments as our guests.

Jet2 Values

Our ethics are strong. Our values help people drive change

Create Memories.

We're here to create memories for Jet2.com and Jet2Holidays' customers from ensuring a swift and safe journey, right down to the details that mean so much.

Be Present.

Whether that's comforting a nervous customer, welcoming a new colleague to the team or asking our customers if they need a hand.

Work as One Team.

From customer-facing roles on the ground and in the air to all behind the scenes activities that help in keeping our customers happy and making sure that our business grows and succeeds.

Take Responsibility.

We encourage our colleagues to take responsibility, and if there’s a problem-we’ll find a solution.

Technology is a crucial part of the tourism and travel industry, so much so that we see ourselves as technology company engaged in business of sending customers on holiday. Jet2TT as an organization strives for innovations and aims at redefining the future of travel.

Kevin Judge

Head of IT Development at Jet2.com & Jet2holidays/ J2TT Director

Jet2TT’s comprehensive suite of travel technology solutions is powering the future of travel with technological advancements empowering career opportunities in the fields of AI, automation, web, mobile and much more. Join the global team that keeps technology at its core.

Saurabh Limaye

J2TT Managing Director

What to expect

Long-term focus.

We steer clear of short-sighted initiatives, especially when they’re at the expense of our team’s work-life balance. As such, we avoid burnout traps such as all-nighters and unrealistic deadlines. We’re driven, but it’s a marathon, not a sprint.

Transparency & Communication

We share all of our key metrics and milestones — whether good or bad — in a regular company-wide meeting. Transparency keeps everyone informed, builds trust, and helps us all make smart, data-driven decisions.

Learning & Growth

Intellectual curiosity and continuous learning are highly valued at Jet2 Travel Technologies. We have opportunities for mentoring, lunch-and-learns, outside classes, conferences, and ample chances to collaborate across disciplines.

Inclusive Environment

We believe strong companies are built from a diversity of backgrounds, perspectives, and experiences. We strive to foster a positive and inclusive environment, where everyone feels supported, comfortable, and completely part of the family.

The Extra Mile Program

Employee of the quarter.

• Nomination by Manager
• One award per Business Area1

Team of the Quarter

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• No of awards – 2

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| Great Impact 20 points |

Extraordinary Impact 50 points

Employee of the Year

• Nomination - Auto Nomination of employee of the quarter
• No of awards - 3

Team of the Year

• Nomination - Auto-nomination of team of quarter
• No of awards – 1

Just like how our customers are appreciated with the extra miles for travelling with us, we have extended that privilege to our amazing team members who take equal responsibility for the growth of the organisation. We value our colleagues' contribution and don't miss any opportunity to add some extra smiles.

Just like how our customers are appreciated with extra miles for travelling with us, we have extended that privilege to our amazing team members who take equal responsibility for the growth of the organisation. We value our colleagues' contribution and don't miss any opportunity to add some extra smiles.

The Extra Mile Program Award Ceremony 2021-2022

Just like how our customers are appreciated with extra miles for travelling with us, we have extended that privilege to our amazing team members who take equal responsibility for the growth of the organization. We value our colleagues' contribution and don't miss any opportunity to add some extra smiles.

Pratik Shirbhate

Senior Data Scientist

Revenue Systems

Our motivation is always high

Niraj Kulkarni

Technical Delivery Manager(DS- MLE)

Data Science

In the area of Data Science, each day presents a new challenge to solve travel industry problem using advance Machine Learning tools. All the challenges become opportunities as I work with bunch of talented people with an amazing passion to work here at Jet2.

Virang Maniar

Technical Delivery Manager

It has been a great experience working with Jet2TT. We work on the cutting edge technologies to make sure our solutions are future ready. Jet2TT has very well defined and world class processes.

Development Team Lead

Business Intelligence

I love the diversity of projects, places, technologies we get to handle

Wasif Saood

Mobile COE Manager

Enjoy collaborating with internal teams to develop functional mobile applications while working in a fast-paced environment

Pradnya Chikate

Senior Test Engineer (Manual)

Business Apps

Working with Jet2TT has given me the chance to bring forward my ideas fearlessly and be guided by my mentors to work on them.

Kamal Meerchandani

Data Scientist

Culture followed here at Jet2 is perfect to achieve self-actualization

Prasad Joshi

Lead Test Engineer (Manual)

I am glad to join Jet2TT as company is very fast paced with lots of exciting things going on. It has a great environment with good advancement opportunities and lot of new things to learn

Ramakant Chandel

Senior Sitecore Specialist

It is great experience to work with so many great teams. Not to forget the work life balance that we have here which is due to company policies that are focused on employee’s personal wellbeing

Bhoopendra Singh

Machine Learning Engineer

I am thoroughly enjoying collaborating with the internal team to create innovative technology, the team ensures my learning and skill development as we together create new technology

At J2TT, I was trusted from Day 1 and I am very grateful for all support that really helped me grow professionally. It is great experience to work with so many great teams. Not to forget the work life balance that we have here which is due to company policies that are focused on Employee’s personal wellbeing

#FunAtJet2TT

Working with jet2 travel tech is as much fun as travelling with jet2.

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Jet2.com unveils new multi-million pound training centre.

Jet2.com has invested in a new multi-million-pound training facility near Manchester airport. 

The £8.5 million development in Cheadle will train pilots, engineers, cabin crew and ground staff. The three-storey building houses flight simulators, cabin crew trainer units and engineering training devices enacting real-life scenarios, plus Computer Based Training (CBT) rooms.

A dozen new jobs have been created with the development, which follows the establishment of the company’s first training centre near Bradford in 2014.    The Jet2 group has 98 firm orders for Airbus A320/A321 neo aircraft, which could extend to 146.   Steve Heapy, Jet2.com and Jet2holidays chief executive, said: “Today’s exciting announcement is the latest stage on our growth journey and is another demonstration of our commitment to investing in our successful business. 

“This fantastic new facility complements our existing training centre and enables us to train and develop our award-winning teams as we grow, so that our flight deck, cabin crew, ground operations and engineering teams can continue to provide the first-class experience that our customers have come to know and love when they travel with Jet2.com and Jet2holidays.”

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Caitlin Clark 'keeps the momentum rolling' on first day of Indiana Fever training camp

INDIANAPOLIS — Caitlin Clark likes to push the pace.

That was evident during Clark's college career at Iowa , when she frequently grabbed a rebound and turned to run back up the court, quickly pulling up for a transition 3-pointer. She's someone that likes to play quick.

And that is working out in her favor, especially as she transitions from the 30-second college shot clock to the 24-second WNBA clock. There are also only eight seconds to get the ball over halfcourt, instead of 10.

"It's fast, a fast shot clock, but I think all of you know that's how I like to play," Clark said. "So, I think it suits my game pretty well. And, you know, it's a fast pace, a lot faster than college. You gotta learn quicker, you gotta get your mind fully wherever, you know, there's no time to be tired."

More: Four questions to open Indiana Fever training camp: How will Caitlin Clark jell?

The Fever cut that number down even more on the first day of training camp on Sunday, playing five-on-five with a 15-second shot clock. Clark was running with the first team during practice, joining center Aliyah Boston, forwards NaLyssa Smith and Katie Lou Samuelson, and guard Erica Wheeler. Kelsey Mitchell, who has started for the Fever for multiple years, is currently out with an ankle injury to start camp.

Clark easily kept up with the first team during that drill, which also featured rim passes to Smith — something head coach Christie Sides was emphasizing during their film session. But Clark never got out of basketball shape. After all, she played in the national championship game just three weeks ago.

"I feel like I'm in really good basketball shape," Clark said. "There's no getting back in shape for myself, I've been playing basketball. There's been no really off period. And for me, I feel like that's a really good thing. It just keeps the momentum rolling."

Even as the pace quickens for Clark, her fundamentals never wavered. She sank 3-pointers and made elaborate passes throughout the first official day of practice, looking like the same player she was in college. Clark averaged 8.9 assists per game in her senior year at Iowa, and her passing ability will be crucial for a Fever team that had just 18 assists per game — 11th in the league — in 2023.

Her new teammates will just have to get used to those passes coming their way.

"Her passing ability, I mean, you saw some of the passes," coach Christie Sides said. "Like, I'm more mad at how many missed layups that we had. It was off a couple of her passes that I think we're just not used to having, you know, someone who can make some of those passes. So, for me, it's her passing. I'm just enamored at times."

Now, the only thing Clark will really have to work on is her defense, something she said Sides has already been on her about.

"Can't let people drive middle," Clark said with a laugh. "I need to work on that for sure."

Indiana ranked 10th in general defense last year, and Sides said of the 26 close games the Fever were in last year, they could never get stops late – they had a defensive rating of 119 in those moments.

"I hate to even admit that we were focused on defense because we fell (10th) last year, right," Sides said. "That didn't sit well with me. We're going to be better defensively. We have to be better."

UK's Jet2 expects annual profit jump, sells 55% seats for summer 2024

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Linda Trestrail, 69, and Wendy Russell, 71, say they had their tickets checked five times - but still ended up at the wrong destination. The mistake was only realised when the captain announced they were landing in Menorca .

The airline has since apologised for the "human error" and blamed it partly on the special assistance provider at Bristol Airport . But the two women have been left furious following a "catalogue of disasters" and claim they have not received any compensation.

Linda said: "You hear of bags going on the wrong flights but not people. The reason we booked Majorca is because of the short flight, we knew our mobility wasn't good so didn't want to do much travelling - we are disabled pensioners.

"You get compensated if you get delayed or lose luggage - but they lost us, not the bloody baggage. Jet2 holidays , the package holidays you can trust - yeah right."

The two friends were given wheelchair assistance at Bristol Airport. Linda said their tickets were shown to the luggage desk, security, a gate desk person, and a ground crew member on the bus - who even did a head count.

She added: "Jet2 are the only ones who do double security check on tickets - so they did that, and then we were directed to our seats on the flight. A cabin crew member asked if we were in the right seats, I said yes but she took our tickets away and confirmed we were in the correct seats.

"Then the captain says we're landing in Menorca in 10 minutes! Chaos ensued. I cried to Wendy, 'Oh my god, Wendy! He said Menorca not Majorca! I told the flight attendant we were on the wrong plane - and she burst out laughing. Our tickets were checked five times - even by the flight attendant twice on the plane. Two passengers had flown from Bristol Airport to Menorca - and Jet2 didn't even know who was on their plane."

It turns out that three seats on that flight were empty. Wendy and Linda were sat in two of them - and they sat in the numbered seats that they were given on their original flight to Palma De Majorca. The horrified pair were told to stay on the plane, as the captain introduced himself and admitted he had never heard of or experienced such an error in his whole career.

Despite offering to fly the ladies back to Majorca himself, Linda says the CEO of JET2, Steve Heapy, "was going mental" and they were unable to be flown back to Majorca or even remain on this plane "due to security reasons".

Wendy, who has had three brain operations and arthritis, said: "We went through five major checks there and no one picked up the error - it begs the question about what is going on. They are banging on about security, security, security - but we could've been anybody."

When they asked about their luggage, they found out their bags had reached Mallorca without them.

Wendy said: "I had my injection in my suitcase - our families were so worried. Our luggage was on the right plane as it took off with two bags without the passengers - that's so concerning. They are allegedly so concerned about the seriousness of it, but whichever way you look at it it's a major breach of security. Two suitcases that could have had anything in them."

The ladies waited in Menorca airport, with the "kind assistance" of a Jet2 manager there - and they had to wait several hours until travelling on an internal plane with other workers. Upon their arrival at the correct destination - Palma De Majorca - the pair were arranged a private car to their resort.

Linda said: "We were supposed to be at the resort for 1pm - but neither of us knew what time it was by now. The transport coach we had booked had gone hours and hours ago - and from minute we left home it was around 17 hours later our feet and legs were like balloons.

"Then the Jet2 rep at the resort wouldn't even meet us there, she called me and said she had left - and apparently didn't have time to see to two disabled pensioners - I was furious." The journey that should have only taken them five hours from leaving their houses at 3am on 26 September - took them over 17.

The unfortunate duo's nightmare continued as they arrived at their room. Linda says she received a call from a different Jet2 rep two days later, offering the disabled ladies a 'free excursion' - when they cannot even walk.

She explained: "He told us that because of our ordeal, they were going to give us a free excursion - I said 'Are you joking - a what? Do you realise we can't even walk let alone go for an excursion? We've been in a state. He replied it was a gesture of good will for what we've been through, I honestly thought he was joking and said I'm putting in formal complaint before we leave - we couldn't go anywhere with our legs and feet swollen and we were in such a bad state. He told us to go to the CEO, Steven Heapy, when we got home and said we would be compensated."

Wendy and Linda were apparently 'famous' on the island that week with everybody knowing about their travel nightmare.

Linda explained: "We went on the beach one day and a man came up to us and said, 'You two aren't the ladies who were put on the wrong flight?' Everyone knew us. We tried to make the best of the situation - but honestly, it was disgraceful."

The pair, who admitted to feeling "terrified" on the plane journey back to England on October 6, said their holiday was "ruined" and claimed they have been waiting ever since for contact from Jet2. Despite their travel agent from Hays Travel contacting the airline, as well as their children, they say they have only received an apology from Bristol Airport - but nothing else.

The pair are still looking for compensation for their "spoilt" holiday. Wendy added: "You put your faith in these people and when you think of the checks, with tickets passed backwards and forwards plus they were checked again on the plane. There were two Jet2 planes at fault and Bristol Airport. Luckily it was trauma for us - but for someone else, it could have been a lot worse - a lot worse, and this should never happen again."

Jet2 have now apologised for the incident. A spokesperson said: "We would like to offer our sincere apologies to Mses. Trestrail and Russell for this incident. This is an extremely isolated incident and although there was no security risk, we have of course investigated it as a matter of urgency, including with the third-party special assistance provider. We can confirm that the customers went through security correctly, and their luggage was also screened correctly.

"However, after these checks the customers were taken to the incorrect aircraft, which is the responsibility of the third-party special assistance provider at the airport. Upon boarding the aircraft, the incorrect destination on their boarding passes was unfortunately not identified and we apologise for this oversight which was down to human error.

"We have carried out additional training with the team to ensure this does not happen again. As soon as we learned of the issue, our team booked Mses. Trestrail and Russell onto the soonest available flight from Menorca to Majorca and they also provided all the assistance they could both throughout their journey and the rest of their holiday.

"We have been in touch with Mses. Trestrail and Russell to offer an appropriate gesture of goodwill and once again offer our sincere apologies. We understand they are due to travel with us once again this year, and we look forward to welcoming them onboard and delivering the usual VIP customer experience that we are recognised for."

A spokesperson for Bristol Airport said: “Thank you for bringing this matter to our attention, we will continue to work with the airline and the special assistance provider to further investigate the circumstances and introduce improvements for the future.”

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