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Home » Troubleshooting » Dodge Journey key fob not working – causes and how to fix it

Dodge Journey key fob not working – causes and how to fix it

The remote keyless system in Dodge Journey allows the driver to conveniently lock and unlock the vehicle with the press of a button. When the key fob stops working, it quickly becomes an inconvenience to manually lock and unlock the vehicle. In some cases it can even leave you stranded if the vehicle can’t detect the key and won’t let you start the engine.

The most common cause of key fob not working in Dodge Journey is dead battery. But the remote key can also stop working due to worn buttons, poor battery contact, water damage, defective key fob, receiver module issues, signal interference, dead 12 volt battery, and unpaired key requiring reprogramming.

1. Dead battery in key fob

Dead battery is the leading cause of key fob not working in Journey. Usually there are signs of weakening battery before it gives up. If the remote was working previously, but the range of the remote was gradually decreasing until it ceased to function, this indicates that the battery was wearing out.

Replace the battery

If the button cell battery in the key fob of Journey is replaced incorrectly or a battery is unsuitable, it can damage the vehicle key. Only replace drained batteries with new batteries in the same voltage, size, and specification. Make sure the battery is facing in the right direction when inserting it.

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Key fob not working after replacing the battery

When purchasing a new battery for the key fob of your Journey, keep in mind that the battery may be sitting on the shelf for a long time. Therefore after replacement it may not work, or may not last that long. Try purchasing the battery from a store where stock moves fast. If you still can’t get the key fob to work after verifying that the battery is healthy, your key fob issues may not be due to bad battery.

Starting the engine with dead key fob battery

If your Journey has push button start/stop feature, your vehicle may not start due to weak key fob battery and a ‘key not detected’ alert message may be displayed in the instrument cluster. Don’t worry, you can still start your vehicle, the immobilizer is controlled by a passive transponder. Passive means, among other things, that the transponder in the key does not need its own power source.

Touch the start/stop button with your key fob and then start the engine. If it doesn’t work, then look in the owners manual for exact location of key fob placement, as it may vary depending on model.

Use spare key: You can try starting your Journey with its second key. It will also rule out any other problem with the first key, for example, water damage.

How long does the key fob battery last?

Depending on how often you use the key fob or remote control of your Journey, the battery should last between two and four years. This is assuming the new battery you installed is healthy and its use by date is many years away.

2. Poor battery connection

The battery inside the key fob of Journey has metal retaining clips that hold the battery in position and completes the circuit. If the clips don’t have any tension, it can cause contact issues and the remote may not receive any power. Make sure the battery is firmly placed and does not move around when you shake the remote. Also make sure all the battery contacts are corrosion and dust free.

3. Water damage

If your Dodge Journey key fob has taken a bath in the soapy water of the washing machine after you forgot to take it out of your pants pocket, water damage is very likely.

Water resistant, not waterproof

Your Journey key has rubber seals which prevents the water from getting to the electronic chip inside. A splash of water or brief exposure to light rain should be fine, but exposure to excessive amount of water like submerging the key in the pool can cause the water to penetrate the seals and damage the chip. Submerging the key in ocean water at the beach can be much more damaging to key fob electronics due to highly conductive nature of salt water.

But my key fob survived water exposure?

If your Journey key fob survived a wash cycle, or a deep bath in the ocean or pool water, it doesn’t make the key fob waterproof, it means you got lucky. Exposure to excessive water increases the risk of water damage, so you shouldn’t make this a habit.

What to do in case of water damage?

If your Journey key fob stopping working after exposure to clean tap water or rain, immediately remove the battery and clean the electronic component with paper towel and let it dry fully before putting back the battery. In case of exposure to salt water, or soapy or dirty water, it is recommended to clean the chip with isopropyl alcohol or electronic cleaner. If the key fob still doesn’t work after cleaning and drying, the chip is probably fried and you will have to buy a new key.

4. Dead 12 volt battery

The remote keyless system and the central locking system in Journey require the 12 volt battery to be in healthy state to function properly. If the 12 volt battery is dead or if the electric current has been interrupted due to corrosion on the battery terminals or the ground connection, all on-board electronics will stop working.

In this case, you will have to manually unlock the door of your Journey with physical key. Also, the electrical accessories (e.g. headlights, fan, and infotainment system) will not function or may function poorly, and the engine will not start. Check the 12v battery and its connections.

5. Signal interference

Journey remote control signal can be disrupted by objects, poor weather conditions or transmitters on the same frequency band close to the vehicle. The remote key may work when you’re near the vehicle, but may not work from a distance. In case of severe interference, the remote may not work at all.

Interference signals can be caused not only by neighboring radio masts and towers, but also by unprofessionally installed satellite systems. A large part of the radio interference is caused by defects and aging effects in electrical devices and radio systems, which lead to unwanted emissions, radiation and repercussions on power and communication networks. Your Journey key fob should start working again when you leave the area of interference.

6. Reprogramming required

In rare cases, the remote key of Journey may stop working due to pairing issues. The key can be reprogrammed with an OBDII scanner. You may also be able to program a key by following a few steps, an original key is typically required for successful pairing. The instructions should be mentioned in the owners manual. If you fail to do it yourself, you may have to visit an authorized dealer for reprogramming of the key.

7. Defective key fob

If your Journey key fob stopped working after you dropped it on the floor, you may have damaged the internal chip. Or, if your key fob just stopped working one day out of the blue, in rare cases this could indicate a faulty key fob – assuming you have tried everything to fix the issue e.g. battery replacement, reprogramming and the spare key fob works.

8. Faulty receiver module

Dodge Journey has a remote keyless system receiver that receives radio frequency signals from the key fob. If none of your key fobs work, and and you can’t reprogram the keys, it is possible the receiver module has developed a fault.

You may have to perform further diagnostics to identify the faulty. The keyless entry antenna could be damaged, or the module is just not communicating with other modules on the vehicle. In these cases an OBDII scan tool can be used to verify if the commands are being transmitted and acted on by the security module.

9. Electronic immobilizer fault

The immobilizer is an anti-theft security system that prevents the engine from being started and the vehicle from being moved with an unauthorized vehicle key. A fault in the immobilizer system can prevent your Journey from being started. You may also see a warning light with key symbol or key not detected message in the instrument cluster.

For vehicles with an ignition lock

There is a chip in the vehicle key. The chip automatically deactivates the immobilizer if a valid vehicle key is inserted into the ignition lock. The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock.

For vehicles with a starter button

There is a chip in the vehicle key. It is used to automatically deactivate the electronic immobilizer when there is a valid remote control vehicle key in the vehicle interior. The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.

The engine can only be started with a genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Dodge dealer.

Reset the system

If the key fob is not working due to a glitch in the keyless entry system, it may be possible to restore the functionality by resetting the keyless entry system in your Journey.

There isn’t any button or option to reset the keyless entry system in Journey, but you can reboot all the on-board computers by disconnecting the 12 volt battery for a few minutes. Remove the cable from the negative terminal of the battery first, then from the positive terminal. With the battery disconnected, press the horn button a few times and turn on the headlights to drain out all the residual electricity from the system. After about 15 minutes, reconnect the battery in reverse order: positive cable first, then negative cable.

Use OBD2 scanner for diagnosis

Since Dodge Journey is equipped with on-board diagnostics (OBD), a fault diagnosis can provide initial indications of where the malfunction is located. This method will be especially useful when diagnosing a faulty remote keyless system receiver module.

To begin troubleshooting, you must first connect the diagnostic tool to your Journey. The OBDII connector is usually located under the dashboard. With the tool connected, turn on the ignition. Most diagnostic devices then ask for some information about the vehicle. It is important that you enter this 100% correctly, otherwise the result of the search may be inaccurate. In addition to the vehicle make, model, and engine type, you usually also have to type in the Vehicle Identification Number (VIN). Since some OBD codes are manufacturer-specific, the scanner will be able to give you more accurate information if you enter more details about your Journey.

Conclusion:

There are many reasons why your Dodge Journey key fob is not working. When looking for the reason, you should start with the most obvious cause that is easy to diagnose: dead battery, which you can replace in a few minutes.

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Note: Some key fobs may look the same, but they may have different frequencies, capabilities, or keyways. Pay attention when choosing the right replacement. If you don't see an exact match, contact us.

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Dodge Journey Key Fobs

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Welcome to our collection of Dodge Journey key fobs, keyless entry remotes, and keys. We offer a variety of high-quality replacement keys and remotes for your Dodge Journey, providing you with peace of mind and security when you're on the road. Our selection of key fobs and keyless entry remotes are designed to work seamlessly with your vehicle's security system, ensuring that you can easily and conveniently access your car without any hassle.

The Dodge Journey has been a popular SUV in the United States for many years. Known for its spacious interior, comfortable ride, and excellent safety features, the Dodge Journey has become a top choice for families and commuters alike. Some of the most popular submodels of the Dodge Journey include the SE, SXT, Crossroad, and GT. Each of these models offers unique features and capabilities to suit the needs of different drivers.

At our online store, we understand the importance of having reliable keys and remotes for your Dodge Journey. That's why we offer only the highest quality products at competitive prices. Whether you're in need of a replacement key fob, a new keyless entry remote, or just a spare key, we have everything you need to keep your Dodge Journey running smoothly. Shop with us today and experience the convenience of having a reliable set of keys for your vehicle.

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2017 dodge journey key fobs.

Do you need a 2017 Dodge Journey remote ? We sell factory OEM key fob replacements for up to 80% off retail prices. While you're at it, order a replacement transponder key for your 2017 Dodge Journey . All keys and remotes come with our 100% satisfaction guarantee and free programming instructions .

What key fob do I need?

If your search returns multiple key fobs, match your current remote button configuration with the search results. Guess what, even if you pick the wrong remote in the search results, any of those key fobs will most likely be compatible with your vehicle. You can always call our awesome key fob experts at 402-671-5100 , they are ready to help you. And if for some crazy reason it is not compatible, we have a money back guarantee.

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*Case Only* for Dodge 4 Button M3N-40821302

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Dodge Journey OEM 4 Button Key Fob

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Dodge Journey OEM 3 Button Key Fob

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Valet Key Insert 2011-2024 Chrysler | Dodge | Jeep

Item Details Valet Keys: New replacement valet key for Chrysler | Dodge | Jeep vehicles. This key is uncut and will need to be cut to match your existing valet key upon receipt by a dealership, locksmith, or at a key cutting kiosk at your local...

Coin Battery CR2032

This is a brand new Lithium Coin Battery. These batteries are used in most keyless entry remote key fobs. You're going to want to check the battery that is in your key fob to make sure this is the correct battery for you. You might have to reprogram...

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How to Program a Dodge Key Fob: A Step-by-Step Guide with Tom's Key Company's EZ Installer™

Introduction.

Have you ever found yourself in a situation where you needed an extra key for your Dodge but didn't know where to start? You're not alone. Programming a new key can seem like a daunting task, but it doesn't have to be. This comprehensive guide will walk you through the process of programming a Dodge key, specifically using Tom's Key Company's EZ Installer™.

Why You Might Need to Program a Dodge Key

There are several scenarios where you might find yourself in need of a new key. Perhaps you've lost your only key, or maybe you're simply looking for a spare. Having an extra key can be a lifesaver, especially in emergencies. It's always better to be prepared, and that's where Tom's Key Company comes in.

Prerequisites for Using Tom's Key Company's EZ Installer™

Before you dive into the programming process, there are a few things you need to know. First, you must have at least one existing key that already works with your vehicle. Second, the new key blade must be cut before you begin the pairing process. Lastly, ensure that your vehicle's battery is in good condition and fully charged. These steps are crucial for a successful programming experience.

Types of Dodge Keys

Dodge keys come in various forms, each with its own set of features and functionalities:

Traditional Keys

These are your standard metal keys that are cut to fit the ignition of your Dodge. They are the most basic form of keys and do not require any form of programming.

Transponder Keys

These keys come with a transponder chip inside that communicates with your car's ignition system. They need to be programmed to match your car's onboard computer.

Smart keys, or key fobs, are the latest in key technology. They allow you to start your car without inserting a key into the ignition, usually by pressing a button on the key fob or inside the car.

Tools Needed for Dodge Key Programming

To program your Dodge key, you'll need the following:

• A working Dodge key
• A new Dodge key with a cut blade
• Tom's Key Company's EZ Installer™

Step-by-Step Guide to Dodge Key Programming with Tom's Key Company's EZ Installer™

Programming a new Dodge key is a two-step process: KEY ACTIVATION and KEY PAIRING. Here's how to do it:

• Insert a working key and turn the ignition to the ON position.
• Plug the EZ Installer™ cable into the OBDII port.
• Press and release the button on the EZ Installer™. You will hear a beep.
• Follow the time-sensitive steps as prompted by the EZ Installer™.
• Insert the new key and turn the ignition to the ON position.
• Wait for the EZ Installer™ to beep twice, then turn OFF the ignition.
• Turn the ignition to the ON position again with the same key.
• After 10 seconds, the EZ Installer™ will beep twice, signaling a successful pairing.

For a more detailed guide, please refer to the instructions provided with your EZ Installer™.

Dodge Models Covered by Tom's Key Company

At Tom's Key Company, we understand that Dodge owners come from a diverse range of preferences and needs. That's why we offer a comprehensive selection of key programming solutions for various Dodge models. Whether you drive a compact sedan, a versatile SUV, or a stylish coupe, we've got you covered. Here are just a few of the Dodge models that we proudly cater to:

• Dodge Avenger
• Dodge Avenger 2008-2014
• Dodge Caliber
• Dodge Caliber 2007-2012
• Dodge Caliber 2013-2014
• Dodge Caravan
• Dodge Caravan 2004-2007
• Dodge Caravan 2008-2019
• Dodge Challenger
• Dodge Challenger 2008-2014
• Dodge Charger
• Dodge Charger 2008-2010
• Dodge Charger 2011-2017 Push Button Start
• Dodge Dakota
• Dodge Dakota 2005-2011
• Dodge Dakota 2012-2014
• Dodge Dart 2013-2016
• Dodge Durango
• Dodge Durango 2004-2006
• Dodge Durango 2007-2009
• Dodge Durango 2010-2018
• Dodge Durango 2011-2013
• Dodge Durango 2014-2017 Push Button Start
• Dodge Grand Caravan
• Dodge Grand Caravan 2004-2007
• Dodge Grand Caravan 2008-2019
• Dodge Journey
• Dodge Journey 2009-2010
• Dodge Journey 2011-2017 Push Button Start
• Dodge Magnum
• Dodge Magnum 2005-2007
• Dodge Magnum 2008-2008  
• Dodge Nitro
• Dodge Nitro 2007-2012
• Dodge Nitro 2013-2014
• Dodge Ram 2007-2009
• Dodge Ram 2009-2012
• Dodge Ram 2013-2017

This is just a glimpse of the extensive range of Dodge models that we offer key programming solutions for. At Tom's Key Company, we're committed to providing you with the right tools and services to ensure that you're never locked out of your Dodge.

For a complete list of Dodge models we cater to, visit our Dodge Collection Page .

Common Mistakes to Avoid

• Not having a fully charged battery
• Not following the time-sensitive steps promptly
• Using an uncut new key for programming

Cost of Dodge Key Programming

Programming a new key can cost anywhere from $50 to $150 if done by a professional. However, with Tom's Key Company's EZ Installer™, you can do it yourself and save a significant amount of money.

How to Program a Dodge Key Yourself

Programming a Dodge key yourself is not only possible but also quite simple with the right tools. Tom's Key Company's EZ Installer™ makes the process straightforward and user-friendly, allowing you to program your key in the comfort of your own home.

Dodge Key Programming Near Me

With Tom's Key Company, you don't have to worry about finding a local service. Our online platform provides all the tools and instructions you need, making us your go-to "near me" solution for Dodge key programming.

Nationwide Service, Local Convenience: Your 'Near Me' Solution for Dodge Key Programming

Tom's Key Company serves customers nationwide through our online platform, making us the ultimate "near me" solution for all your Dodge key programming needs.

Seasonal or Event-Driven Section

Preparing for the holidays: why a spare dodge key makes a great gift.

The holiday season is around the corner, and what better gift to give than the gift of security and convenience? A spare Dodge key is a thoughtful and practical gift that keeps on giving.

Glossary of Definitions Section

Key programming terminology explained.

• Transponder : A small chip in the key that communicates with the car's computer.
• OBDII Port : On-board diagnostics port, usually located under the dashboard, used for programming keys among other things.
• Key Fob : A type of security hardware device with built-in authentication used to control and secure access to network services and data.

Comparison Section

How tom's key company compares to dealerships and locksmiths.

When it comes to cost, convenience, and reliability, Tom's Key Company stands out as a superior option for Dodge key programming. Unlike dealerships and locksmiths, we provide you with all the tools and guidance you need to program your key yourself, saving you both time and money.

Safety Tips

Safety precautions when programming your dodge key.

Always ensure that your vehicle is in PARK and that the engine is OFF before starting the programming process. Also, make sure to turn off all other electrical components like headlights and radio to minimize battery drain.

Troubleshooting Section

What to do if your dodge key programming fails.

If you encounter any issues during the programming process, most problems can be resolved by restarting the process from the beginning. If the issue persists, Tom's Key Company offers full customer support to help you through any challenges you may face.

Additional Services

Other services offered by tom's key company.

In addition to Dodge key programming, Tom's Key Company offers a range of other services, including key cutting by photo, key repair kits, and more.

Programming a Dodge key doesn't have to be a complicated or costly affair. With the right tools and guidance, you can easily do it yourself and save a significant amount of money in the process. So why wait? Visit Tom's Key Company today for all your Dodge key programming needs.

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