top 50 uk travel management companies

Comparing Corporate Travel’s Biggest Agencies Before and After the Pandemic

Matthew Parsons , Skift

September 29th, 2021 at 10:00 AM EDT

New shapes and sizes for 2022, certainly, but more importantly a new set of priorities that may be a cause for concern for the smaller agencies left on the playing field.

Matthew Parsons

The pandemic left a frenzied 18-month period of restructuring, refinancing and acquisitions in its wake — or as one expert put it, an “arms race.”

As a result, many of the bigger corporate travel agencies look vastly different compared to before the pandemic. They also have a new set of priorities, reflecting the altered and likely much smaller trading landscape that lies ahead.

But even with business travel volumes recovering to just 80 percent of 2019 levels by the end of 2023 , Greg O’Hara, founder of private equity firm Certares , predicts they’ll end up more profitable than before as the pandemic has forced them to become leaner, more efficient machines.

The Big Downsizing

How lean did they get? O’Hara’s private equity firm manages a fund that owns 50 percent of the world’s biggest corporate travel agency, American Express Global Business Travel . This agency had 17,000 employees globally before the pandemic, but today that number is 14,000 .

It’s not the only agency to have shrunk. As early as April 2020, Flight Centre Travel Group, which includes corporate travel brands FCM and Corporate Traveller , slashed its 20,000 head count by 6,000 people .

Fellow Australian brand CTM also cut costs, announcing 1,000 layoffs last year , although reports suggested overall it may have cut up to 40 per cent of its local and international staff . It wouldn’t comment to Skift on exact pre or post-pandemic figures.

Meanwhile, U.S.-based CWT continually restructured during the pandemic. The company told Skift last year there were extended furloughs, changes to part-time roles and voluntary redundancies, but it wouldn’t confirm any numbers at the time. However, it has offloaded its huge $1.5 billion debt to hit the recovery on surer footing.

BCD Travel also succumbed to pandemic pressures, axing 3,000 employees from its workforce of 14,900 in October . CWT and BCD did not respond to requests for current numbers from Skift in time for publication.

Pretenders to the Throne

While there was cost cutting to be done, there were notable shopping sprees too . At the top end: Amex GBT is in the process of buying Egencia ; CTM acquired Travel and Transport; TripActions bought Reed & Mackay; and TravelPerk swooped on Click Travel .

Barcelona-based travel management platform Travelperk has grown considerably these past 18 months. In March 2020 it had 400 employees, and after acquiring Click Travel in July that number climbed to 600. It also raised $160 million in April this year .

“We’re one of the few players in the travel industry that continued scaling and growing since the beginning of the pandemic with a strategy that didn’t involve any layoffs,” said Avi Meir, co-founder and CEO of TravelPerk.

TripActions, meanwhile, has secured $280 million across two fundraising rounds since the start of the pandemic. A spokesperson told Skift it was roughly back to pre-pandemic levels, at around 1,500 employees, when including those onboarded as part of its Reed and Mackay deal, which saw it take on 450 employees in July this year .

TripActions has its sights set on moving up the ranks, taking over some of the “legacy” agencies’ enterprise-sized customers , while TravelPerk is actively pursuing small and medium-sized businesses. “That’s where we think there is the biggest need, and the biggest growth potential,” Meir added. “There is so much opportunity in our industry as companies look to get back traveling after the pandemic, and so much we can do to help them do that.”

The problem is, other larger agencies are also targeting small and medium-sized businesses, a market that used to be serviced by smaller agencies. Should they now be worried? And how are company travel managers reacting to having new-look agencies?

Travel Buyers are Unfazed

“The agency landscape has always been in a constant state of evolution,” said Scott Davies, CEO of the UK’s Institute of Travel Management , which represents 4,000 travel buyers and suppliers in the UK and Ireland. “The players are always adjusting their value propositions. From a travel buyer point of view, there’s no cause for concern, there’s still a lot of choice out there.”

However, they appear to be shopping around a little more than usual.

One quarter (28 percent) of buyers have switched travel management companies over the last 12 months, according to a poll of 313 European business travel managers by the Business Travel Show Europe . A further 36 percent plan to move their business by summer next year. When asked why they had swapped, 52 percent replied it was because their agency had not provided them with enough support during the pandemic.

Davies said many companies were appraising how they were treated during the pandemic, which was resulting in higher “churn.”

“In any given year, about a quarter to a third of corporates will send out requests for proposals for a new agency. That’s normal. But now they’re looking to actually change, not test the market or benchmark,” he said.

One issue that might bubble up, once travel resumes, is how well the bigger agencies will cope with dealing with so many customers, many of whom will be new if brought over from an agency they’d acquired.

“Travel buyers are thinking about their agency’s ability to scale up,” Davies added. “Some of the complexities involved with travel as it starts up again, around borders and testing requirements, technology is unfortunately struggling to solve. When travel restarts, it’s quite people-intensive on the agency side.”

However, he said travel management companies were the “great chameleons” of the travel industry. “They’re adaptable, resourceful and dynamic organziations. Whenever’s their complexity, they’ve got a long history of rising to that challenge.”

‘Next Generation Independent’

As for smaller agencies, the potential lack of service in the future has prompted one former CEO of CTM to launch his own business.

“(The agencies) are busy merging those businesses, and as a result of that, it’s like trading with a new company,” said Chris Thelen, CEO of startup agency TakeTwo Travel Solutions . “You pick up the phone, the agents aren’t the same, your account managers aren’t the same. They’re focused on integrating their new businesses. The feedback from the customers we’re looking after is that they’re not feeling the love, or the attention.”

Thelen, who was previously CTM’s North American CEO, said his vision was for Take Two to be a next generation independent. “You’ve got the CTMs, the TripActions, Egencia and Amex GBT, all of this massive arms race, and I think the customer’s a bit lost really,” he added.

The boss of another independent agency said she’s now focusing on moving away from offering just travel bookings, as business trips become more complex.

“We are heavily moving into the travel risk management area now, I think it’s the way forward,” said Bex Deadman, managing director of UK agency Blue Cube Travel . “I’m coining the term TMRC — travel management risk company.”

She added Blue Cube had won eight new clients in the last two months, six of which had never used an agency before.

“The bigger agencies will always be there, to try and take on all the smaller enterprises, but they’ve never done it that well. Their problem is scaling up enough to give the small customers the service they need,” Deadman added. “Everyone talks about how technology will take over, and it will, to streamline things, but nothing compensates for human beings saying ‘it’s fine, I’ve got you.'”

However, while there may be more companies looking to try an agency for the first time, having seen the pandemic cause so much chaos, these smaller agencies will increasingly be competing with larger agencies for that same market, and other private-equity backed startups looking to take advantage of the travel recovery.

“Here we are, in the most difficult time for our industry, and we’ve never had more startup agencies as a proportion of total market,” said Davies. “Some of the ones who were the new kids four, five years ago, like TravelPerk and TripActions, have consolidated to grow quickly. It’s a fascinating time for the sector.”

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Tags: american express global business travel , bcd travel , coronavirus , coronavirus recovery , corporate travel management , ctm , cwt , egencia , flight centre , travel management , travelperk , tripactions

Photo credit: The future for the corporate travel sector looks uncertain with fewer people returning to offices. Mike Kononov / Unsplash

The Top 50 UK TMC’s revealed !

BBT’s annual guide to the UK’s leading travel management companies provides a snapshot of the industry.

In 2018, we saw significant changes in the leading 50 TMCs due to consolidation. The biggest deal was American Express Global Business Travel acquiring HRG, allowing it to leapfrog the former number one, CWT.

Click here to see the full report and TMC Listings, courtesy of Buying Business Travel.

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BTN Group Features MIDAS Travel In The Top 50

• By Ceri Edwards
• June 4, 2021

MIDAS Travel once again featured in the UK top 50 Travel Management Companies (TMC’s).

The BTN Group has released its official list of top 50 TMC’s. And MIDAS Travel has retained it’s ranking in the leader board.

This year’s rundown of the UK’s leading TMC’s is actually larger than 2020’s. The BTN Group has cast the net wider to incorporate additional organisations, making competition for rankings even fiercer than in previous reviews.

International travel reopened in May with the US easing transatlantic restrictions in November 2021. As new variants of covid-19 emerge, MIDAS Travel continues to support it’s traveller community in getting where they need to go.

Although this has been a challenging period for the travel industry, business travel is gaining momentum again. With this, we see pent up demand for face-to-face interaction. Whether that’s business development, client engagement or team building.

MIDAS Travel is proud to be featured in the leading TMC list again. We would like to thank our partners, suppliers and clients whose support remains invaluable.

With special mention to our team who have proven their passion and dedication to delivering an unwavering premium travel service throughout.

Whilst international travel begins to re-emerge, the wider community continues to come together in support. MIDAS Travel is looking to the future with positivity and excitement.

To find out how MIDAS Travel is ‘taking care of the journey’, then speak with a member of the team on 020 7440 5300 or email [email protected]

For any press and media enquiries, please visit our press page

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The 7 best online travel agencies in the UK

Best online travel agency for business travel, 1. travelperk: perfect for business travellers going the extra mile.

Main offerings and features:

• UK-based headquarters for smooth customer support
• Extensive inventory of travel services
• Flexible booking with FlexiPerk
• Safety alerts with TravelCare
• Integrated travel policy & approval flows
• Centralised invoicing
• Easy & real-time expense reports
• Carbon offsetting with GreenPerk
• 24/7 customer support with a 15s target
• VAT reclaim
• Integration with 3rd party tools , such as expense management or HR software like Expensify and BambooHR

See how to save money by automating your booking process

Best online travel agencies for leisure travel in the united kingdom, 2. travel supermarket: a travel agent part of moneysupermarket.

Key features:

• Get access to expert travel advice from the experienced team
• Includes: all-inclusive, long haul, beach-themed, and more types of holidays
• Europe-wide car hire is also available through the website
• Get inspired to find some winter sun with their “where’s hot” search filter

3. Lastminute: great for spontaneous travellers—or those that forgot to book!

• 1,500+ employees in offices across the globe
• An intuitive booking tool for flights, hotels, or both
• Get inspired with their ‘ deal finder’ search
• Also book the theatre, cars, ground transport, and the Eurostar

4. Hays Travel: great for those looking to travel with peace of mind

• Available on Whatsapp to bring your deals on the go
• Booking centre: if you’d prefer to plan your trip in-store with an agent
• ATOL scheme: to ensure you’re protected should something happen to the holiday company while you’re away
• Hays prepaid Travel Money Card for worldwide cash withdrawals and 24/7 customer support

5. Thomas Cook: one of the UK’s most renowned tour operators

• Score the best service on any holiday as Thomas Cook are members of ABTA
• A huge selection of beach to cheap to luxury holidays to choose from
• Availability to book your travel money, travel insurance, and airport transport
• A fantastic holiday advice magazine to keep you inspired when booking

6. Easy Jet Holidays: for holiday goers on a budget

• Best price guarantees and low deposits—from £60pp
• Book flights, manage bookings, and access your boarding passes via the app
• Holidays that are easier on the credit card by splitting your payments out
• Cancel up to 60 days before you travel and get your deposit back as EasyJet credit

7. Tui: great for those looking to fly from local and go global

• Tours and multi-destination trip for a tailor-made retreat
• A huge selection of ocean and river cruises for that perfect holiday on the water
• Plenty of holiday deals to inspire a trip on any budget
• A nifty holiday budget calculator to help you figure out your spending money

Closing out British travel companies worth considering

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

The 8 best business travel management companies in Europe

10 best business travel management companies in Ireland

8 best business travel management companies in Dubai

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• User Reviews
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THURSDAY 25 APRIL 2024 | Victoria Warehouse, Manchester

Last chance to secure your seat.

Our annual search for the top travel agencies in the UK and Ireland is once more underway, to recognise and reward the exceptional customer service and expertise that travel retailers offer their customers.

Tickets are nearly sold out for this year's awards ceremony, and we can't wait to reveal this year's top agencies on Thursday 25 April 2024 at Victoria Warehouse in Manchester – secure a final seat today!

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2023 HIGHLIGHTS

“We are extremely proud winners and strive to be the best and buck the trend to win again! Thanks for the opportunity and for including us in so many other aspects of the industry news and awards since our win in April."

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If you would like to increase your brand awareness and connect with travel agents based in the UK & Ireland, contact us today to find out more about the range of sponsorship opportunities available. Email James Francis at [email protected] or call on +44 (0)20 3405 6527 . For any other queries about the event, please contact Sarah Lewington at [email protected] .

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Best Business Travel Management Solutions UK 

Feb 26, 2024 | Travel Guide

Written by Emma Marais

February 26, 2024.

Outsourcing business travel management has gained much popularity over the years as businesses have become overwhelmed by the time-consuming tasks needed to organise business trips. Businesses are looking for business travel solutions that will help them save money, time and energy. 

Various business travel management solutions can achieve these results but finding the solution that works best for you and your business is important which can seem daunting and confusing. 

But don’t worry we have got it covered. In this article, we will cover the following:

1.  What is Business Travel management?

2. Types of Business Travel Management Solutions.

3. Advantages and Drawbacks of Each Solution.

4. Necessity of a Business Travel Management Company. 

5. 10 Best Business Travel Management Companies in the UK.

Business travel management solutions should make your business trips easier and not more complicated.

What is Business Travel management? 

Business travel management is the process of planning business trips. This process includes many different aspects in order to control, track, and report a company’s travel expenses. 

Business travel management can be implemented by an in-house travel manager or admin professional, or an external business travel agency.  

Types of Business Travel Management Solutions 

Booking for a business trip can be achieved through various solutions. Let’s look at the three main solutions businesses use. 

1. Consumer booking sites

Although they are not designed with business travel in mind many businesses use them and directly make bookings on accommodation or airline websites or use aggregator websites such as Expedia, Airbnb etc. 

2. Travel Management Agencies

Travel management agencies are external companies tasked with handling all business travel aspects for a business. They are industry experts who arrange travel for businesses of all sizes and needs. They cover all details of a business trip including booking flights, arranging accommodation, duty of care, travel support and many other services. Travel management companies find you the best deals and stick to your business’s travel policy.

3. Travel Management Software

Travel management software is a program where all travel arrangements can be handled. These programmes are used to book and manage travel arrangements online. They are normally handled by the business without any external agency. 

Advantages and Drawbacks of Each Solution.

Advantages:  

-Bookings can be made at any time of the day.

-Don’t have to waste time on phone calls to make bookings.

-Can access real-time availability of flights and accommodation. 

-Less human errors. 

-Need to compare many websites to find the best prices.

-Have hidden costs like having to pay fees for cancellations or changes.

-Time-consuming and slow process of sending emails back and forth to make a booking. 

-Upfront payments needed.

-No travel support is provided when issues on your trip arise.

-Complicated manual process for reimbursements and expense tracking.

-Very difficult to ensure travel policy is being stuck to.

2. Travel Management Agencies 

-Saves you money as travel management companies can negotiate better prices for flights and hotels. Making your overall trip more cost-effective. 

-Experts in the industry, meaning they can offer advice, optimise travel itineraries, avoid common mistakes and facilitate productive travel.

-They are available 24/7 to help and support travellers, making assistance available at any time, this is very important for emergencies or unexpected changes.

-They save businesses valuable time by handling all aspects of planning a business trip.

-They ensure all travel is in line with company policies. This allows consistency and control. 

-They make the process of booking a business trip smoother and quicker.

-Provide duty of care allowing you and your travellers peace of mind.

-Gather data for you to make more data-driven decisions when it comes to your business trips. 

-Human interaction allows for a more personal relationship and ensures more personalized trips for travellers. 

-Can be a long process of phone calls and emails to sort out travel requirements for your trip. 

-Have to pay a service fee on top of the booking costs.

-They are technology-dependent, which can cause various issues.

-You have to find a good reliable travel management agency you can trust. 

-Can be difficult to make changes last minute. 

Advantages:

-Instant access for your business to create and change travel plans, which is available 24/7 and not just during working hours. 

-Better deals can be accessed due to software being able to aggregate huge amounts of data quickly. 

-Reduces errors significantly. 

-Gives employees a self-booking option.

-Impractical user experience that travellers don’t like. 

– Difficult to get offshore customer service, which is a huge frustration for travellers. 

-No human support in times of emergencies or unforeseen changes. 

-Can be very complicated and confusing with too many features.

-Unable to control travel when travellers don’t use the tool. 

-Don’t have cheaper options for flights and accommodation available. 

-Impossible to ensure company policy is being stuck to. 

-Data and internet dependent. To access your travel plans, bookings, and itineraries a stable internet connection is needed. 

Necessity of a Business Travel Management Company.

Booking, planning and organizing business trips are stressful and not always a smooth process. Having a Travel management company handling your business travels is a necessity for all businesses. Travel management companies come with many benefits that allow you to reach your business travel aims. These companies help you reduce costs, allow better time management, create efficiency, and reduce your stress when it comes to business travel. They find the solutions that work best for you and your budget. 

Having a business travel management company guiding you through your business travel journey is important. They are experts in the industry and take time to clearly understand what you need from your business travels. They are also there to give you advice and make sure that the business travel journey is as smooth and stress-free as possible.  

10 Best Business Travel Management Companies UK

Agitto has been in the business travel industry for many years. They are experts at connecting people and specialise in UK travel, meetings and events. They have created a team full of creative minds, innovators and problem-solvers. They take time to understand your culture, people and customers to fulfil your business travel needs effectively. They hold strongly onto their values and ensure these are visible throughout their business. They are also committed to being a responsible business and exhibit this through various avenues like carbon offset, charity and more. 

Fello makes sure to make every step of business travel as smooth and stress-free as possible. They work hard to provide a better kind of journey as they understand how important the traveller is to a business. They make sure to be by your side through it all and guarantee an exceptional experience every time. They have an experienced team that is committed and empathetic problem solvers. They work with you to develop travel programmes that are best for you. Fello offers personalised service 24/7 and puts the traveller experience first. 

3. The Travel Group

The Travel Group offer business travel management solutions that are built on putting your needs and satisfaction first. They are a complete travel solution that manages all aspects of business travel like vehicle leasing, VIP services, visas, insurance, lodging and more. They provide you with a dedicated travel expert who is available 24/7 to assist you with anything from last-minute changes to lost passports. Their travel experts are some of the finest in the industry with much experience. 

The Travel Group puts high value on honesty, innovation, and hard work as well as other values that represent what is important to them as an organisation. They offer business travel management that is fully customized as they understand every client is different and needs their own solution. They guarantee reduced travel costs and have access to negotiated rates allowing your business travels to be more cost-effective. 

4. Corporate Traveller 

Corporate Traveller has been in the industry for the last 30 years. They provide simpler bookings, unified systems, better user experience and much more. They offer you a dedicated travel consultant to make your travels easier. Corporate Traveller use a travel platform called Melon that can be used for bookings, safety, reporting, policy and expenses all in the palm of your hand. They also promote sustainable business travel and have the tools and team to help you create a greener travel policy. 

Corporate Travel Management offer a unique mixture of customer service, innovative technology and custom programme development allowing greater savings, improved efficiencies and high safety. They provide business travel that is more effective, reliable and enjoyable for all. They offer and design highly customised travel solutions based on your business’s specific needs. CTM create travel solutions for all travel styles and budgets. 

6. Hays travel 

Hays Travel is the largest independent travel agency in the UK which allows them access to negotiated rates with suppliers and airlines. They offer tailor-made company compliance and reporting for every individual business. Their staff are experienced and knowledgeable and can help save you time and money. Their services cover air, rail, hotels, car rentals, visas and more. Hays Travel understands that the main objective of business travel solutions is to save time, money and resources. 

ATPI is a leading group in the corporate travel industry. They offer travel and events solutions to businesses operating in a variety of specialised sectors. ATPI promises to deliver what matters to every single one of its customers. They have 24/7 support, technology that performs, travel compliance, and a team that shares your goals and strives to achieve them. They offer scalable solutions, local knowledge, personal touch, and sector-specific expertise. 

8. CT Business Travel

CT Business Travel offers all the services you would want and more for your business travel with over 30 years of experience. They are focused on delivering high-quality services and support to businesses and their travellers. They take pride in how they look after their clients and employees and their core ethos is providing outstanding service. They provide an inclusive travel programme that includes access to experienced travel consultants, personal service, 24/7 support, duty of care and dual IATA license in the UK and Europe. 

9. ACE Travel

ACE Travel partners their global capabilities with tailored business travel management to provide a comprehensive strategy built around you and your business. They offer pricing plans that work for your budget and your business goals. ACE Travel offer business travel management that is integrated with technology to streamline your business travel. They offer tailor-made travel programmes,24/7 support and advice as well as climate-conscious planning. 

  10. Good Travel

Good Travel aims to simplify your business travel through their expert specialists who care. They ensure to take care of your team so you can focus on what matters. Good Travel offers a human-led service backed by technology. They promise to save you time, focus on the traveller’s needs, increase productivity, cut down costs, reduce your risk and provide sustainable travel solutions. Their core values are people, planet and performance and these are at the heart of their operations and influence everything they do. 

Finding the right business travel management solution for your business is important. With everything that goes into business travel management outsourcing is highly beneficial and can save your business valuable time. The Travel Group offers business travel solutions of top quality that include many highly beneficial services. If you are looking for the best travel management company for your business travel needs book a free travel assessment with The Travel Group and let them show you what they can do for you.

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Top 50 TMCs in the UK

Selective Travel Management Places at Number 21

We are delighted to announce that we have placed at number 21 in the Buying Business Travel ’s Top 50 TMCs in the UK , moving up 6 places from last year.

Having only entered the top 50 at number 32 for the first time 2 years ago, this is a great achievement and demonstrates our overall progression as a business.

Not only were we highly commended for ‘Fast Growth Business of the Year’ at the 2018 Business Eye Awards , but we were also shortlisted for ‘Business Growth’ at the 2019 Belfast Chamber Business Awards , exemplifying our continued growth and excellent customer service.

We look forward on climbing the ranks even further next year!

If you would like to have your  Business Travel Simplified , then speak with a member of our team on (028) 9038 9007 or email  [email protected]

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The UK’s top travel brands—and Brits’ favourite destinations in 2022

It was a challenging year, filled with restrictions being lifted and reimplemented, but this is a cause to celebrate the travel brands that managed to shine amid this period. 

Top destinations for british travellers in 2022 .

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The only search engine for business travel agencies and travel management companies across the UK.

The travel group.

29 Wheatfield Road, Houghton Conquest, Bedford MK45 3QF

Corporate Travel Management

Rex Building, 62 Queen Street EC4R 1EB

Blue Cube Travel

Unit 5, Provenance House, 8 Kew Bridge Rd, Brentford TW8 0FJ

Skytrak Travel

Skytrak Travel Unit 4, 141-149 Staines Road, Hounslow, Middlesex TW3 3JB

TakeTwo Travel Solutions Limited

82 St Johns Street, London, EC1M 4JN

Pitmedden Road, Dyce, Aberdeen AB21 0DP

Travel Avenue

Travel Avenue Fairway Manchester M27 4JD

Gray Dawes Travel

Head Office: 27 Middleborough, The Octagon, Colchester, CO1 1TG

Corporate Travel Services

65 Limesdale Garden, Edgware, Middlesex, HA8 5HY

Dawson & Sanderson Corporate Travel Services

19 Park View Whitley Bay NE26 2TP

Ventur, Millshaw, Leeds, LS11 8EG

Meon Valley Business Travel

Meon House, Meon Valley Travel, 32 High St, Petersfield GU32 3JL

Meridian Court, Stanier Way, Wyvern Business Park, Derby, DE21 6BF

Wings Travel Management

160 Falcon Road, London SW11 2LN United Kingdom

Uniglobe Gemini Travel

Elizabeth House. 56-60 London Road, Staines-Upon-Thames, TW18 4HF

Selective Travel Management

Murray's Exchange Lower Ground Floor 1 Linfield Road Belfast BT12 5DR

Saren Travel Group

68 Beauchamp Walk, Gorseinon, SA4 6AE

DialAFlight Corporate Travel

Sandpiper House, 39 Queen Elizabeth Street, London SE1 2BT

Beyond Business Travel

Scottish Provident Building 7 Donegall Sq West Belfast BT1 6JH

Global Travel Collection UK

101 St Martin's Lane, London, WC2 4AZ

Cresta Business Travel

32 Victoria Street, Altrincham, WA14 1ET

ACE Travel Management

118 Pall Mall St, St James London SW1Y 5EA

Conference Travel

SMT Colne House High Street

Elite Bookings UK Ltd

Lock Cottage, Queens Road, Wolverhampton, WV10 7DT

Hays Travel for Business

Gilbridge House, Keel Square, Sunderland, SR1 3HL

arrangeMY, Building 7, Berkeley Business Park, Wainwright Road, Worcester, WR4 9FA

Ealing Aurora, 71-75 Uxbridge Road, London, England, W5 5SL

West End Travel Ltd

4-6 Canfield Place NW6 3BT

Hermes Travel

Tzell UK Ltd, First Floor, 101 St Martin’s Lane, London, WC2N 4AZ

Harridge Business Travel

118 South Ealing Road, Ealing, London, W5 4QJ

Corporate Travel Management (CTM)

One Carter Lane

Thornton’s Travel

54 Baldwin Street

Phoenix Travel Ltd

Suite 16e, Manchester International Office Centre, 11 Styal Rd, Wythenshawe, Manchester M22 5WB

Wayte Travel Management

CP House, 3rd Floor, 97-107 Uxbridge Road

Isleworth Travel Management

Sunvil House, Upper Square

QCTM – Quintessentially Corporate Travel Management

141 Moorgate

Total Management Travel

91 Peterborough Road

Travel and Transport Statesman

Senator House, 85 Queen Victoria St

Review Travel

117 Wilmslow Road

Your Travel Corporate

64 College Road

Onbusiness Corporate Travel Services

Brine Well House, Tower Hill, Droitwich Spa, Worcestershire WR9 8BY

Click Travel

Click Travel, Alpha Tower, Suffolk Street, Queensway

House, Threshelfords Business Park, Inworth Road, Feering, Essex CO5 9SE

Fello, 2nd Floor, Paxton House, 26-30 Artillery Lane, London E1 7LS

7th Floor, 111 Piccadilly, Manchester, M1 2HY

Sterling Holidays

16 Kingston Close

Corporate Traveller

6th floor, CI Tower, St George's Square, New Malden, KT3 4TE.

Premier by Brightsun

14-16 Hanworth Road

Matrix Travel Management

Matrix House, 51, Billing Road

Matrix House, 10, Chamberlain Road, Aylesbury

Good Travel Management

Matthew Good House,, Bridgehead Business Park, Orchid Road

CT Business Travel

8 & 9 Orchard Business Centre, North Farm Road

Avocet Travel Management

34A High Street

Travel Inspirations Ltd

Glan y Coed

The Lux Travel Group

Suite 9, 2 Station Court, Townmead Road

253A Kilburn Lane, W10 4BQ

2 Eastbourne Terrace

Kanoo Travel Ltd

3 St Mary's Gate

34 Union Street, Birmingham, B2 4SR

Traveltrust Global

White Collar Factory, 1 Old Street Yard

53 Oxford Street, London, W1D 2EG

Global Travel Management

123-125 Goldsworth Road

Crystal Corporate Travel Management

40-42 Riding House Street

Lupus Travel Management

No 1 Lonsdale Gardens, Tunbridge Wells, Kent, TN1 1NU United Kingdom

Travel Counsellors for Business

Venus, No.1 Old Park Lane, Trafford City, Manchester, M41 7HA

Applehouse Travel

32 Dover Street, Mayfair, London W1S 4NE

Capable Travel Limited

4 Old Bailey

Screen and Music Travel Limited

Colne House High Street

Business Travel Centre

International House

Linen Court 10 East Road

The Travel Professionals Ltd

Vine House, 41 Portsmouth Road, Cobham, Surrey KT11 1JQ

Business Travel by STA Travel

St George's House, Manchester

Norad Travel Management

Suite 2 Oakfield Barn, Brows Farm Business Park, Farnham Road, Liss, GU33 6JG

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Main obstacles faced by travel management companies in the UK May 2021

Main challenges faced by travel management companies (tmcs) in the united kingdom as of may 2021.

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Top 10 Corporate Travel Management Companies [+Reviews]

Today, where every second counts and every opportunity matters, seamless corporate travel management has become more crucial than ever before. Picture this: a multinational company sending its executives to seal a game-changing deal overseas, or a small business entrepreneur attending an international conference to expand their network. In both scenarios, what stands between success and failure is not just the calibre of the individuals involved, but also the efficiency of their travel arrangements.

In this article, we break down the top 10 corporate travel management companies, shedding light on their innovative solutions, satisfied clientele, and the seamless experiences they provide.

Why Are Corporate Travel Management Companies Important?

The increasing globalization of businesses has opened doors to new markets and collaborations, but it has also introduced new challenges for emerging travel startups to solve.

Managing travel expenses, ensuring safety and travel risk management in unfamiliar territories, and setting seamless travel logistics have become complex tasks demanding rigid attention. The significance of expert corporate travel management services cannot be overstated.

One of the key driving factors behind the growing importance of managing corporate travel effectively is the need for cost-effective solutions. Businesses, irrespective of their size, are constantly seeking ways to optimize their expenses.

Moreover, in an age where information is abundant but time is scarce, businesses are relying on travel management companies to handle the complexities of travel planning. 

From visa requirements, and corporate travel accommodation , to fluctuating flight schedules, managing international travel demands a comprehensive understanding of various factors.

Additionally, the safety and well-being of employees during travel have become paramount concerns for businesses. In essence, the growing importance of corporate travel management can be attributed to its role in costly management errors , enhancing efficiency, controlling costs, ensuring safety, and simplifying the intricate web of global travel.

Criteria for Selecting the Top 10 Corporate Travel Management Companies

Our selection process demands careful consideration of several crucial factors that can significantly impact a business’s travel experience.

Here are the key criteria businesses should weigh when evaluating potential corporate travel management partners:

1. Customer Service Excellence

• Assessing the responsiveness and availability of their customer support.
• Testimonials and reviews from existing clients to gauge their satisfaction levels.
• Ability to personalize services for intending customers outside their regular services.

2. Cost-Effectiveness

• The company’s pricing structure and transparency in fees.
• Flexibility when it comes down to negotiated rates, discounts, and bulk booking advantages offered.

3. Global Presence and Network

• The extent of their global network, including partnerships with airlines, hotels, and ground transportation services.
• Company’s presence in key business destinations to ensure comprehensive coverage for international travel needs.

4. Technological Solutions

• The sophistication of their booking platforms and travel management tools.
• Features such as real-time itinerary updates, mobile accessibility, travel stipends and other expense tracking features.

5.  Travel Policy Compliance and Customization

• Aligning its services with the organisations’ corporate travel and expense policy best practices .
• Seek flexibility in services, allowing customization based on specific business requirements.

6. Comprehensive Reporting and Analytics:

• Comprehensive reporting dashboard that helps businesses make informed decisions, optimize expenses, and plan future travel strategies effectively.
• Book now and pay later. This integration can be useful to many SMEs.

Note: In evaluating the top corporate travel management software this year, it’s important to note that our ranking criteria transcend rating sites. While these platforms are prevalent, it’s a widely acknowledged fact that many of these ratings are influenced by financial arrangements, blurring the line between genuine feedback and biased endorsements.

Top 10 Corporate Travel Management Companies

Here are the Top 10 corporate travel management companies:

Clooper stands out for its commitment to sustainable and tech-driven corporate accommodation and travel expense management solutions.

The platform’s intuitive interface simplifies the reimbursement process, and real-time tracking of employees, enhancing both employee and finance team experiences. Clooper ensures a seamless booking experience for accommodations, offering a vast array of options tailored to the unique preferences and needs of business travellers.

Beyond travel, Clooper is committed to making a positive impact on the environment and society. With every booking made on the platform, Clooper contributes to planting a tree and providing a meal to someone in need. This sustainability ethos adds a unique and socially responsible dimension to corporate travel.

Key Features:

• Seamless accommodation booking experience.
• Comprehensive expense management tools.
• Sustainability initiatives: 1 booking = plant 1 tree + feed 1 person.
• Exclusive offers, including complimentary airport lounge access and meal vouchers.
• Personalized service by handling flight bookings manually upon client request.

Trustpilot rating : 4.4/5 based on 15 reviews .

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2. TravelBank

TravelBank stands tall as a frontrunner in the corporate travel management arena. Renowned for its user-friendly interface and innovative expense management tools, ensuring a seamless travel experience. Their emphasis on budget-friendly travel solutions, coupled with advanced analytics, empowers businesses to optimize their travel expenditure while enhancing overall productivity.

• All-in-one business travel & expenses
• Curated flight booking platform for employees to book flights at special corporate rates
• Employees can track and input expenses and management can review and approve expense reports.
• Employers can offer 24-hour reimbursements through TravelBank.
• Sync data through integrations with general ledger such as Quickbooks , NetSuite , Bill.com, and Xero .

G2 rating : 4.4/5 based on 329 reviews .

Capterra rating : 4.7 based on 210 reviews .

Navan takes pride in its personalized approach to corporate travel management. Their dedicated team of experts ensures swift problem resolution and provides 24/7 support, making them a reliable choice for businesses seeking a hands-on travel management partner.

• Connects Expense Features to Visa, Mastercard Corp. Cards
• Companies can monitor expenses and look for savings opportunities in a dashboard that shows pending and cleared transactions.
• Tools such as smart policy controls and auto-itemization to their current corporate cards
• Its AI technology offers valuable recommendations tailored to your company’s policies. It provides real-time insights into your travel expenses and delivers a complete travel management experience.

G2 rating : 4.7/5 based on 7,327 reviews .

Capterra rating : 4.7 based on 172 reviews .

4. AMEX GBT (American Express Global Business Travel)

AMEX GBT stands as a global giant in the corporate travel landscape. Their extensive industry experience and worldwide presence make them a go-to choice for multinational corporations. They excel in offering end-to-end travel solutions, from booking to expense management, all while prioritizing traveller safety and satisfaction.

• Monitor rate drops and easily rebook tickets to save money with the re-shop tools.
• Allows you to stay up-to-date about recent events to inform your travel decision-making.
• Access to total refund amounts and any unused tickets available are visible in the easy-to-use reporting tool.
• Provides you with direct communication during disruptions.

G2 rating: 4.1/5 based on 8 reviews .

Capterra rating : no information.

5. SAP Concur

SAP Concur revolutionizes corporate travel management with cutting-edge technology. Their cloud-based platform integrates travel booking, expense reporting, and invoice management into a seamless workflow. Their emphasis on automation not only simplifies administrative tasks but also provides valuable insights through real-time data analytics, enabling businesses to make data-driven travel decisions.

• SAP Concur supports e-receipt import, allowing for easy digital documentation of expenses.
• It offers approval process control, ensuring that all expenses adhere to company policies and guidelines before being finalized.
• Multi-currency support enables seamless transactions and expense tracking in various international currencies.
• The platform facilitates efficient reimbursement management, streamlining the process for both employees and finance teams.

G2 rating : 4/5 based on 5957 reviews .

Capterra rating : 4.3/5 based on 1936 reviews .

Egencia, an Expedia Group company, combines technology with a human touch to deliver exceptional corporate travel services. Known for their intuitive booking platform and personalized traveller experience, Egencia caters to businesses of all sizes. Their emphasis is on traveller satisfaction, combined with global supply partnerships, ensuring a smooth and enjoyable travel experience for employees.

• VAT recovery and reimbursement services to ensure businesses can reclaim eligible Value Added Tax, maximizing financial efficiency.
• Duty of care and risk management solutions to prioritize the safety and well-being of travellers, mitigating potential risks during their journeys.
• Inventory based on Expedia’s brands to ensure a high standard of choices for travellers.

G2 rating : 4.4/5 based on 655 reviews .

Capterra rating: 3.9/5 based on 50 reviews .

7. BCD Travel

BCD Travel is a powerhouse in the corporate travel industry, offering a wide array of services to businesses worldwide. Their proactive approach to risk management, coupled with customized travel solutions, makes them a preferred choice for enterprises seeking comprehensive travel programs.

• BCD Travel has a suite of proprietary technology solutions to streamline the entire travel management process for their clients.
• Offers engineered and customized travel programs for those who have complex travel needs.
• Designed for companies with a big travel volume and have the need for tailor-made programs.

G2 rating: no information.

8. CWT (Carlson Wagonlit Travel)

CWT stands out for its innovative travel solutions and unwavering commitment to client satisfaction. With a focus on data-driven insights, They optimise travel policies, enhance cost efficiency, and ensure traveller safety. Their robust mobile technology keeps travellers connected and informed, contributing to a hassle-free travel experience.

• Integrated hotel management and bookings: offers an integrated and streamlined hotel management and booking reservation experience.
• A mobile app to access itineraries, profiles, and supplier programs around the clock.
• Employee-wellbeing, climate impact, and organizational performance framework to align your sustainability and travel needs.
• Analytics and visualization capabilities to track your travel expenses with actionable insights.

G2 rating : 3.7/5 based on 7 reviews .

Capterra rating: no information.

ITILITE is a leading global travel management company focused on efficient business travel. Their travel management software simplifies the booking process, policy compliance, and reporting through seamless automation. Allows travellers to book flights, hotels, and car rentals from a wide selection. The platform’s advanced features, like flight re-shopping and managing unused flight credits, lead to substantial cost savings of up to 30% on overall travel expenses.

• Businesses can configure policies in fine detail, allowing for precise control over travel guidelines, and ensuring compliance and budget adherence.
• The platform seamlessly integrates with third-party services, enabling businesses to connect and utilize additional tools and resources within the ITILITE environment.
• ITILITE’s flight re-shopping feature automatically re-evaluates flight options after booking, ensuring businesses get the best available rates, even after the initial reservation.
• Track travellers in real-time, enhancing safety and allowing for proactive responses in case of unexpected situations during travel.

G2 rating : 4.4/5 based on 530 reviews .

Capterra rating : 4.5/5 based on 84 reviews .

10. FCM Travel Solutions

FCM Travel Solutions prides itself on its personalized service and global expertise. With a strong focus on travel policy compliance and cost optimization, they tailor their services to meet the unique needs of each client. Their dedicated travel managers provide expert guidance, ensuring seamless travel experiences for employees while maximizing savings for businesses.

• Offers efficient workflow management tools, streamlining the entire travel process from planning to reimbursement.
• Strict control over approval processes, ensuring that all company’s corporate travel and expenses policy best practices are being adhered to.
• Receipt Management: Simplifies receipt management, providing a user-friendly system for securely organizing and storing expense receipts.

G2 rating : 5/5 based on 1 review .

Capterra rating : no information

11. T.ravelPerk

TravelPerk stands out as one of the most renowned travel management companies, offering a diverse array of features and benefits tailored specifically to meet the travel needs of businesses. Provides access to a dedicated team committed to helping businesses reduce their travel-related carbon footprint. This is achieved through various carbon offsetting strategies, aligning with sustainable travel goals.

• Users have the option to seamlessly book flights, hotels, cars, and trains, all from a single platform.
• Easily set policy rules, including budget limits for each trip, ensuring compliance with company guidelines.
• Allows cancellations with a remarkable refund policy, offering up to 80% of the booking cost back for cancellations made up to 2 hours before the scheduled travel.

G2 rating : 4.6/5 based on 1507 reviews .

Capterra rating : 4.8/5 based on 398 reviews .

Tips for Optimizing Corporate Travel

Corporate travel, when executed efficiently, can become a strategic asset for any business. Here are 5 tips to ensure that:

1. Develop a Clear Travel Policy

• Establish a comprehensive travel policy outlining guidelines for bookings, accommodation, expenses, and safety protocols.
• Ensure all employees are familiar with the policy, emphasizing compliance to control costs and maintain consistency.

2. Embrace Technology

• Utilize advanced travel management platforms and mobile apps for seamless travel and accommodation bookings , real-time updates, and digital expense tracking.
• Integrate travel software with your company’s systems to streamline approval processes and minimize administrative hassles.

4. Optimize Booking Strategies:

• Encourage early bookings to secure the best rates for flights, hotels, and transportation.
• Leverage data analytics to identify booking patterns and negotiate bulk deals with preferred vendors for additional cost savings.

5. Encourage Policy Compliance

• Educate employees about the financial implications of policy violations and incentivize adherence.
• Implement regular audits to ensure compliance, providing feedback and additional training when necessary.

In the realm of modern business, where global connections and swift interactions are paramount, the art of corporate travel management stands as a linchpin, connecting aspirations with achievements.

Our exploration of the top 10 corporate travel management companies showcasing their dedication to providing exceptional services tailored to meet the unique needs of businesses.

Ready to transform your travel experience? Whether you’re planning your next business trip or a relaxing getaway, let us simplify your accommodation needs . Explore our curated selection of comfortable and convenient stays tailored just for you.

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