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What Is the Relationship Between Hotel and Tourism?

By Alice Nichols

When we think of tourism, one of the first things that comes to mind is hotels. Hotels are an integral part of the tourism industry, and the relationship between hotels and tourism is complex and multifaceted. In this article, we will explore the relationship between hotels and tourism and how they are interconnected.

What are hotels? Hotels are establishments that provide lodging facilities to travelers for a short period. They are typically a place where tourists can rest, relax and rejuvenate after a long day of exploring new places. Hotels can vary in size, cost, amenities offered, and type of clientele they cater to.

What is Tourism? Tourism refers to the activities that people engage in when they travel away from their homes for leisure or business purposes. It includes visiting new places, experiencing different cultures, trying out local cuisines, participating in outdoor activities such as hiking or biking, among others.

The Relationship Between Hotels and Tourism Hotels are an essential component of the tourism industry since they provide lodging facilities to tourists who travel for various reasons. Whether it’s for leisure or business purposes, tourists need a place to stay overnight or for several days. In this way, hotels play a crucial role in facilitating tourism by providing accommodation options that meet the needs and preferences of different types of travelers.

Hotels also contribute significantly to local economies by creating employment opportunities for people working in various positions such as housekeeping staff, front desk clerks, chefs, security personnel among others. They also generate revenue through taxes paid to local authorities.

Moreover, hotels play a vital role in promoting tourism by offering various amenities such as restaurants serving local cuisine; spa facilities offering relaxation treatments; fitness centers offering workout options; conference rooms for conducting business meetings; among others. These amenities make tourists’ stay more comfortable and enjoyable while also promoting local businesses.

The Types of Hotels There are several types of hotels catering to different types of travelers. These include:

1. Luxury Hotels These are high-end hotels that cater to affluent travelers who seek luxurious amenities and services such as spas, fine dining restaurants, butlers, and personal concierge services.

2. Business Hotels These hotels cater to business travelers and offer amenities such as conference rooms, Wi-Fi connectivity, printing services, among others.

3. Budget Hotels Also known as economy hotels, these provide basic lodging facilities at an affordable cost. They are ideal for budget-conscious tourists who want to save on accommodation costs while still enjoying their travels.

The Future of Hotels and Tourism The hotel industry is continually evolving to meet the changing needs and preferences of tourists. In recent years, there has been an increase in eco-friendly hotels that focus on sustainability and reducing their carbon footprint. There has also been a rise in technology-driven hotels that incorporate advanced technologies such as artificial intelligence (AI) and Internet of Things (IoT) devices to provide personalized experiences to guests.

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• Hospitality Industry

Sustainable Tourism: Why Should Hotels Lead in This Effort?

January 19, 2019 •

8 min reading

The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP and 319 million jobs (10% of total employment in 2018) 1 . . At the moment, there is no sign of a slump in this trend. In 2018, 1.4 billion international tourist arrivals were recorded (up 47% from the 2010s' 950.8 million) and the number is expected to rise to 1.8 billion in 2030. Hotels are only one of the many actors that play a big role in the industry as a whole 2 .

Hotels play a vital role in sustainable tourism

The demand for hotels is usually associated with the number of tourists that are seeking an overnight stay and the popularity of a destination 3 . Thus, when an area's tourist demand grows, demand for hotels rises, driving developers and hotel companies to rush into popular destinations. Hotels, tourism, and local communities intertwine in close symbiotic relationships due to their physical proximity of and inevitable collaboration 4 .

For this reason, sustainable tourism practices and ethical hotel development (that connects social, cultural and economic factors) are vital factors for both the long term preservation of culture and the social-economic stability of the host communities 5 . With this considered, hotels play a vital role in setting up viable operational practices as well as educating consumers on sustainable behaviors.

Consumers are increasingly seeking sustainable destinations

Not only is sustainability a growing social issue, but consumers are becoming more aware of sustainable practices in hotels as information becomes more transparent.

According to Booking.com’s 2019 Sustainable Travel Report , 70% of global travelers say they would be more likely to book an accommodation knowing it was eco-friendly, and 55% of global travelers report being more determined to make sustainable travel choices compared to last year.

The UN's Sustainable Development Goals: a Lever to lead in sustainable tourism

Sustainability is a multi-faceted term to indicate initiatives that preserve a particular resource. To address sustainability, one needs to address the four main pillars: human, social, economic and environment.

As sustainability must be a global and multi-stakeholder effort, the United Nations (UN) launched their Sustainable Development Goals (SDG) in 2015, as ‘the blueprint to achieve a better and more sustainable future for all’. The 17 goals aim to ‘address the global challenges we face, including those related to poverty, inequality, climate, environmental degradation, prosperity, and peace and justice’ 6 .

As the SDG act as a guideline for hotels to compartmentalize each of their major operational functions (ie. housekeeping, sales and marketing, client service), how can hotels adjust their current practices accordingly?

• Identify and commit – Identify areas of major department functions (ie. housekeeping, sales and marketing, client service) with regards to ways that may impact the SDGs.
• Alignment - Align SDG with a hotel's strategy and priorities to engage with stakeholders (ie. franchisee, employees, customers etc).
• Develop target and KPIs – Create new KPIs to address new areas in relation to identified SDG. Alternatively, hotels can add new factors to existing KPIs. These KPIs will be the key to monitor and communicate progress.
• Revisit corporate strategy – Assess how existing practices in different departments can be adjusted to follow the SDGs.
• Measure the quantitative data collected
• Assess data for possible improvements
• Report performance and compare with set target and KPI
• Communicate with brand and customers about this effort

What are the benefits?

• Drive growth – Business growth is tied to the achievement of the SDGs at a macro level. Businesses need a resilient, reliable, educated and healthy workforce from all departments to support their workforce 7 . In the hospitality industry, its workforce plays a vital role to contribute to the overall guest experience, therefore, it is important for businesses to take action at a local level to drive their growth in the long term.
• Address risk – Creating a stable market means there is less risk involved in the investment. Each SDG represents a risk area that holds challenge to the business and society 8 . In the asset-heavy world of the hospitality industry with long-term management contracts, building a stable environment is therefore both a win for the hotel investors and management company to operate in a low-risk environment and a win for the local community to benefit from this stable lifestyle.
• Attract investment - For the implementation of SDGs, both government and private sectors have flowed cash to projects through climate-focused multilateral public funds 9 . In the financial sector, innovative financial models have been introduced 10 . BNP Paribas , for example, arranges their bond as part of its own SDG initiative where the return on investment of the bonds is directly linked to the stock performance of companies included in the Solactive Sustainable Development Goals World Index of recognized leaders in their industries on socially and environmentally sustainable issues 11 .
• Refocus on company value – The hospitality industry is a people-focused business. From guests to employees to stakeholders and locals, the hospitality industry’s value is rooted in creating value for others and improving the world we live in. Since the SDGs require global effort from different sectors, contributing to the SDGs is a good leap towards re-assessing values for all stakeholders. The SDGs can help hotels define their aspirational purpose, inspire stakeholders at all levels and increase shareholder value in the long run.
• Heighten brand appeal – The demand for sustainable properties will continue to rise as consumers become more aware of sustainable issues. 70% of global travelers say they would be more likely to book an accommodation knowing it was eco-friendly, and over half of the global travelers reporting they are more determined to make sustainable travel choices in the coming year compared to last year 12 . By advertising a brand or a hotel property's sustainable practices and activities, these brands/properties can gain an upper hand on attracting more customers.
• Appeal to a wider audience – Hotels constantly introduce new brands to relate to different age groups and accommodate different lifestyles. Despite the rise in demand for sustainable accommodations, travelers still face barriers when making sustainable travel choices - 37% of respondents do not know how to make their travel more sustainable 13 . Focusing on sustainable factors can be a blue-ocean strategy.
• Your effort pays off – At the early stage, capital is needed to jump-start in sustainable transformation, but the return is gradual and will eventually build long-term return 13 . Therefore, companies should take a real and especially complex effort to achieve relative SDGs.

Best in class examples

Accor has been the leading hotel chain in its sustainable effort. Their “Planet 21” initiative was launched in 2011 and addresses 10 of the 17 SDGs 14 .

In response, both Marriott and Hilton launched their own sustainability projects aimed to address the SDGs in 2018 15, 16 . Marriott is the leader in providing transparency regarding each property’s efforts , and has pledged for the goal “that by 2020, each property will have a 'Serve 360’ section on their website with specific hotel impact metrics” 17 . Accor and Hilton also aim to provide property-wide transparent data at an indefinite time in the future 18, 19 .

Marriott , Accor , Hilton lead the best-in-class examples, nonetheless, there remains significant questions about the reporting and monitoring accuracy of their goals - an issue which should be addressed through the transparency and public availability of information from each property.

Challenges at hand

While big hotel chains have been fighting for the top spot on the podium of hitting all SDG, these companies have a big shoe to fill that impacts the company’s goal and the community around it. Therefore, it is important that the company’s CSR is created and also rolled out in a responsible manner.

Companies need to be strategic and careful when using the SDG as a tool to actualize benefit for the society in a sustainable manner instead of using it as a marketing tool for “greenwashing”, which will hurt the brand’s image in the long run.

One of the way to tackle the monitoring fairness, for example, is for hotels to consider hiring a third party verifier to ensure the consistency and these data are fraud-free – the next essential step is to assess the sincerity of hotels' devotion to the sustainability cause.

• https://ourworldindata.org/tourism
• https://www.globalwellnesssummit.com/wp-content/uploads/Industry-Research/Global/2011_UNWTO_Tourism_Towards_2030.pdf
• https://www.worldatlas.com/articles/what-are-the-negative-effects-of-tourism-on-the-environment.html
• https://s3-eu-west-1.amazonaws.com/s3-euw1-ap-pe-ws4-cws-documents.ri-prod/9781138784567/Ch%206_Timothy.pdf
• https://sustainabledevelopment.un.org/?menu=1300
• https://www.ey.com/en_gl/assurance/why-sustainable-development-goals-should-be-in-your-business-plan
• http://businesscommission.org/
• https://globalnews.booking.com/bookingcom-reveals-key-findings-from-its-2019-sustainable-travel-report/
• https://all.accor.com/gb/sustainable-development/index.shtml
• https://www.marriott.com/default.mi
• https://cr.hilton.com/

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16 stunning eco-hotels for the environmentally conscious traveler

Feb 21, 2022 • 13 min read

The carbon neutral Pikaia Lodge on the Galápagos Islands © Pikaia Lodge

Kick your feet up and relax with ease: you’re lounging in a hammock that was made with sustainable, locally sourced materials. And that cocktail you’re sipping? That’s got 7 ingredients all procured from within a 5-mile radius.

A new era of resorts goes beyond trend to offer deeply-seeded sustainable practices that don’t compromise luxury. These low-carbon, solar-powered, community-friendly accommodations are the perfect mix of natural living and  luxury , making the prospect of low-impact travel not only a hope but a reality. 

If sustainable travel is at the forefront of your mind, here are some of the world’s most sustainable hotels to experience in 2022. 

Svart: Meløy, Norway

How to get there: Directions to the exact location are still TBD but it will likely involve a flight into the tiny and remote Mo i Rana Airport. 

Set to launch sometime in 2022, Svart in Meløy, Norway is as sustainable as it is stunning. When Svart opens, it will be the world’s first and only energy-positive hotel. The resort will be totally off-grid with its roof solar panels and energy-saving measures, which will produce 160 percent of its energy needs within 50 years. The hotel is a modern marvel of sustainable design and promises to deliver spectacular views of its main attractions: the surrounding glacier and the northern lights . 

Expert tip: It’s pretty much cold year-round when you get that far north in the Arctic Circle but a few weeks in July temperatures can climb up to 59° Fahrenhite. 

Explore 8 of the world’s most sustainable cities   

The Points Guy:  Carbon offsetting: How to calculate your carbon footprint when you travel

Mashpi Lodge: Quito, Ecuador

How to get there: Mashpi Lodge is remote and offers transfers that take about 2:45 from Quito. 

There’s disconnecting for a relaxing vacation and then there’s the kind of going off the grid that a place like Mashpi Lodge offers. Deep into the Ecuador rainforest , Mashpi has real Jurrasic Park vibes, especially with its own research lab attached. Though discoveries they’re making are more historic than prehistoric; the researchers often discover flora and fauna . When it comes to an eco-luxe getaway, the premises exude an eco-mindfulness that never lets you forget you’re in a jungle. Highlights of the facility’s sustainable initiatives include a modern wastewater treatment plant, 100% energy-efficient light bulbs and most unique of all, adding its employees as stakeholders of the business so they’re able to share in the Lodge’s earnings. 

Expert tip: Don’t pass up the chance to ride on the resort’s Sky Bike . The 10-minute trip offers an incredible perspective throughout the canopy of the rainforest.

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Bucuti & Tara Beach Resort: Aruba

How to get there: A quick 15-minute drive from Aruba’s Queen Beatrix International Airport. 

There’s real cred in earning the title as the first and only Caribbean resort to be a designated Carbon Neutral Resort and Bucuti & Tara Beach Resort doesn’t stop there. The resort’s eco-friendly practices are wide-ranging and impressive: solar panels for water heating, water reducers that cut down the water flow in showers by 60% to a water-recycling system that treats and reuses sink and shower water in the gardens. Though perhaps our favorite feature is the world's first-ever Carbon Offset Concierge that helps guests to find programs that offset emissions from air travel, airport transfers and even any island excursions. With best-in-class sustainability initiatives and programs (detailed extensively  here ), you can rest a bit easier knowing the resort is doing its part to stay eco-friendly.  

Expert tip: The resort sells out faster than most so plan far in advance. 

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1 Hotel Brooklyn Bridge: Brooklyn, New York

How to get there: From JFK Airport, take the AirTrain to the A train for a total of about an hour trip.

Brooklyn’s eco-vibes are helping to bring New York City into a new era of eco-consciousness and 1 Hotel Brooklyn Bridge standouts as a leader for prioritizing eco-friendly practices. The 1 Hotel Brooklyn Bridge is LEED Gold Certified with green initiatives, sourcing local and sustainable materials for all public spaces and guest rooms. Check out the towering green wall in the lobby where plants and vines help to ease the frenzy of the city. A favorite is the stylish filtered water station in each room that helps to cut down on plastic bottle use.

Expert tip:  Check out Lonely Planet’s great guide to Brooklyn’s hip, cool scene including favorites like the pizza at Di Fara and the pierogis at Karczma .

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Tri Lanka: Sri Lanka

How to get there: Remote and further than most on the list, Tri Lanka is about a 2.5-hour drive from Sri Lanka’s largest airport, Bandaranaike International Airport. 

When you get this far off the grid, it’s comforting to know that you’re doing so sustainably with a resort that aims to improve its surroundings. Tri Lanka shows its care with its motto to “create more, consume less.” The resort features multiple living plant walls, green roofs that help cut down on electricity use and facilities build with 100% recycled wood. The rooms are simple yet well-appointed, most with excellent views of Koggala Lake , Sri Lanka’s largest natural lake. 

Expert tip: Bring flexible clothing so you can join in on the resort’s excellent yoga program.

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The Springs Resort: Pagosa Springs, Colorado, USA

How to get there: Fly into Durango-La Plata County Airport and then drive west for a little more than an hour. 

On the banks of Colorado’s San Juan River, you’ll find The Springs Resort , home to the world’s deepest geothermal hot spring. The deep hot spring known as the Mother Spring has been used by Indigenous tribes for healing for centuries and the resort takes pride in preserving that legacy. That is just one of the 25 geothermal pools that dot the resort’s property, with the distinction of having 24-7 access to the soaking pools. The resort’s newest suites are built to LEED Gold standards and the whole property uses geothermal water as a primary hot water source. 

Expert tip: Once you’re done soaking for the day, head down the road for some tasty beers and hearty bites at Pagosa’s Riff Raff Brewing Company .

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Arenas Del Mar Beach & Rainforest Resort: Costa Rica

How to get there: Hop a 20-minute flight from Costa Rica’s Juan Santamaria International Airport to Quepos Airstrip. From there it’s a 15-minute drive to the resort. 

Set within its own 11-acre nature preserve, Arenas Del Mar is the resort for an eco-friendly rainforest escape. With conservation a priority, the resort has planted over 7000 native trees and returned thousands of endemic plants back to the area. The resort has a no plastic policy which prohibits single-use plastic water bottles, harvests food for the dining experiences regularly from its hydroponic vegetable garden and prides itself on taking good care of its staff. 

Expert tip: Consider booking a tour with one of the resort’s resident naturalist guides to get closest to the wonder of the rainforest. 

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Bardessono Eco Resort and Spa: Yountville, California, USA

How to get there: About a 1:15 drive north from San Francisco International Airport, depending on traffic. 

Bardessono Eco Resort and Spa is a winning example of cutting-edge sustainability. Benefiting from its proximity to Silicon Valley , eco-tech can be found throughout the grounds - literally - there is an underground geothermal system heats and cools the premises. Almost completely off the grid, the resort relies on solar panels to keep the lights on along with sensors that detect movement in guest rooms to decrease energy consumption when unoccupied. These are just a few of the many eco-initiatives the resorts oversee to ensure your stay has a minimal impact. 

Expert tip: The onsite restaurant Lucy has an excellent weekend brunch - don’t pass up the fresh pastry basket or the chilaquiles. 

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Naladhu Private Islands Resort: the Maldives

How to get there: Naladhu Private Island Maldives is a 30-minute speedboat from Velana International Airport. 

Fresh from a major renovation in November 2021, Naladhu Private Islands Resort in the Maldives finds balance with its luxury and preservation efforts. The redesign is airy, open and offers plenty of remote island privacy. The resort’s water conservation includes converting seawater to potable water through their own reverse osmosis plant as well as bottling their own drinking water. 

Expert tip: The resort has a flexible, dine anywhere policy which includes the chance to take advantage of a floating breakfast in the pool or s’mores under the moonlight. 

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El Nido Resorts: Philippines 

How to get there: Hop a 55-minute flight from Manila to El Nido, Palawan .

Four different eco-friendly experiences await at El Nido Resorts in the Philippines : eco-luxury, eco-adventure, eco-sanctuary and eco-discovery. These resorts are well-versed in what it means to be respectful of their surroundings and keep a low carbon footprint. Among their most commendable efforts in keeping green is their sewage treatment facilities which ensure no raw sewage or greywater is discharged into the sea. The resorts also are efficient at capturing and storing rainwater for use throughout each resort. Encouraging low-impact activities, the resorts do not have jet skis or offer motorized marine sports. Besides, there’s plenty of wind to catch in your sail. 

Expert tip: If you’re going to make the journey, consider splurging for the serenity and bliss of one of the resort’s overwater bungalows. 

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Pikaia Lodge: Ecuador

How to get there: From Quito, you'll hop a 1:40 flight to Galapagos Baltra Airport. 

Located on Santa Cruz, one of the central islands within the Galápagos Archipelago is Pikaia Lodge . This 29-room eco-hotel is carbon neutral, provides hot water to guests through solar-powered heaters and even participates in a reforestation program to offset any CO2 emissions produced by the property. One of the main concerns addressed by Pikaia Lodge is the impact that tourism could have on the extremely fragile yet diverse ecosystems that thrive on the famous Galápagos Islands. This luxurious lodge works with the National Park Service to achieve sustainable tourism in many ways, including limiting the areas in which tourists can visit and managing tourist numbers yearly. 

Expert tip: July through November is the Island's cooler, dry season and also the time of year you're more likely to see wild giant tortoises. 

First-timer's guide to the Galápagos Islands

Camp Glenorchy: New Zealand 

How to get there: Prepare for a stunning drive along the coast that takes about 40 minutes from Queenstown or 55 minutes from Queenstown Airport. 

Take in the stunning views of the New Zealand Richardson mountains from the Camp Glenorchy Eco Retreat . This net-zero accommodation was built in line with the Living Building Challenge, which holds some of the most thorough sustainability standards in the world. Well, it paid off, because Camp Glenorchy now uses 50% less water and energy than other accommodations of a similar standard, and generates 105% of its own energy on site. Camp Glenorchy gives guests a chance to celebrate the natural environment and New Zealand culture in eco-friendly luxury. 

Expert tip: Consider getting to the heights faster by hopping on a helicopter, getting dropped off on a local mountain's peak and enjoying the scenic hike down.

Top 11 national parks in New Zealand

Langdale Hotel and Spa: England

How to get there:  Langdale is about a two hour drive north of Manchester or three hours south of Edinburgh. 

Located in the heart of the Lake District  Unesco World Heritage Site, the Langdale Hotel & Spa is leading the way to sustainable tourism. This eco-hotel runs on low-carbon emissions, with energy produced through two biomass boilers and contribution from the traditional water wheel located outside the property. Water waste is reduced throughout the accommodation with the use of aerated water supply, and the hotel manages to successfully send zero waste to landfills. The history of the Lake District is built on strong community values and traditional farming, so locally sourced produce is also used in the hotel’s restaurants and bars in support of the community and residents.

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Soneva Kiri: Thailand

How to get there: Fly from Bangkok's Suvarnabhumi International Airport and take a 90-minute flight on a private 8-seat plane to Koh Mai Si, Soneva Kiri’s Airport Island.

Relax in complete luxury at the Soneva Kiri , a 100% carbon neutral eco-resort located on Ko Kut , one of Thailand’s least populated islands. This barefoot resort focuses on sustainable tourism in all areas, from developing partnerships with local communities to ensuring the natural beauty surrounding the resorts is cared for and protected. Soneva Kiri also has an organic garden, where fresh vegetables, herbs and fruits are grown for the restaurants, and, as a conscious effort to reduce plastic waste , all branded bottled water is banned from the accommodations.

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Aquila Eco Lodges: Australia

How to get there:  Aquila Eco Lodges is about a three-hour drive west of Melbourne. 

At the foot of Mount Abrupt and tucked away in the Southern Grampians National Park of Australia is Aquila Eco Lodges . This is the perfect place to witness Australian wildlife in all its glory in accommodations that enhance and promote an environmentally responsible way of life. Aquila Lodge generates all its power on-site through the use of solar panels and the promotion of energy conservation. All waste is sorted and recycled locally, and food waste is composted naturally. Aquila Eco Lodges has won awards for its efforts in environmental management, and this conscious effort allows guests to experience truly sustainable living.

Expert tip:  The internet is spotty and unreliable in this remote part of Australia so make sure you're ready to disconnect and that you've downloaded all of your content ahead of time. 

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&BEYOND  Phinda Private Game Reserve: South Africa

How to get there: The resort offers a few daily quick flights from Johannesburg to &BEYOND Phinda Private Game Reserve. 

With the protection of local species at the heart of this eco-retreat, the &BEYOND Phinda Private Game Reserve is a conservation haven. The reserve, located in KwaZulu-Natal , covers 28 thousand hectares and is home to animals in much need of protection, including rhinos, cheetahs, and pangolins, among others. Protected for over 30 years, this Private Reserve now focuses on sustainability through energy-saving initiatives and eliminating the use of plastic on site. The Phinda Reserve also works closely with local communities, providing employment opportunities and investments in welfare and education in the local area.

Expert tip:  There's a lot to know and keep in mind when planning your first safari. Check out Lonely Planet's top tips here . 

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You might also like:  How to find a sustainable hotel How zero-waste travel is becoming a reality    How to choose a sustainable volunteering project   

Safety recommendations and restrictions during a pandemic can change rapidly. Lonely Planet recommends that travelers always check with local authorities for up-to-date guidance before  traveling during Covid-19 .

This article was first published October 2020 and updated February 2022

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11 Sustainable Hotels That Are Setting a New Standard in Hospitality

By Condé Nast Traveller

A version of this article was originally published on Condé Nast Traveller U.K.

Now more than ever, travelers are holding themselves to higher standards of social responsibility as they plan their trips and set forth on their journeys. And while hotels use an abundance of resources, there are many standout properties that are implementing new solutions and utilizing new technologies to make a more positive environmental and social impact. Below, we've called out 11 sustainable hotels from around the world to take notes from.

Shinta Mani Wild, Cambodia

Eco focus: Rainforest protection

When architect and designer Bill Bensley acquired nearly a thousand acres of rainforest on the border of three national parks in Cambodia , swathes of ancient hardwoods were saved from logging and mining. The decadent forest hideaway he  created in 2018 works in tandem with the Wildlife Alliance, which has anti-poaching rangers patrolling for traps who dismantle about 32 feet of poachers’ snares daily. Amid all this, Bensley’s joyful side shows: Shinta Mani Wild's guests can arrive by a 1,300-foot zipline over the Tmor Rung river canopy, should they fancy it. Butlers service 15 waterside tents filled with quirky objets d’art. Days are spent cruising the river on a pontoon, being magicked to jungly dreamscapes for picnics, splashing about in the freshwater swimming pool or fly fishing.

Hotel address: Prey Praseth Village, Ou Bak Rothed Commune, Kampong Seila District Preah Sihanouk Province, Cambodia Price: Tents from about $2345 all-inclusive

Asilia Usangu Expedition Camp, Tanzania

Eco focus: Water conservation

Now part of the Ruaha National Park , this wetland area has long been a source of hunting trophies, but it also feeds into river systems throughout Tanzania. As a result of the expansion of large rice farms nearby, vast interconnected rivers have started to dry up, affecting people and wildlife. The new Asilia Camp—with four simple tents, showers and camp-style fireside food—is at the heart of a project intended not only to protect this key resource and bring jobs, healthcare, and education to the community through tourism, but also to encourage guests to play a key role in citizen-science projects. Activities include setting camera traps, helping scientists collar lions and wild dogs, and taking plaster casts of animal footprints. With 2,300 square miles of protected wilderness, there’s a great variety of landscapes to enjoy: on game drives, walks, and boat safaris.

Hotel address: Ruaha National Park, Iringa Tanzania Price: From about $700 per person per night full board (minimum stay three nights)

Hotel Marcel, Connecticut

Eco focus: Passive house power

Two miles from the Yale University, this long-empty 1970 Brutalist monolith by Bauhaus master Marcel Breuer—same as of the Met Breuer in New York City —has been reborn as a hotel. Connecticut architects Becker and Becker acquired the building from Ikea, ripped out asbestos, and restored the distinctive gappy façade. NYC studio Dutch East Design turned offices and research labs into minimalist grey-and-caramel rooms and lobbies. Now the 165-room Hotel Marcel is under the Tapestry Collection by Hilton. Breuer’s pre-cast concrete design lends itself to centuries-old efficient heating and cooling methods, according to Dieter Cartwright of Dutch East. Solar panels and a clever Power over Ethernet lighting system provide energy, which is also conserved through electronic shade treatments and all-electric kitchens. Hotel Marcel is on track to qualify as the USA’s first net-zero hotel by May 2023, creating a crucial blueprint.

Hotel address: 500 Sargent Dr, New Haven, CT 06511, United States Price: Doubles from about $205

Oasyhotel, Italy

Eco focus: Not-for-profit rewilding

La caccia—the hunting of red stag, roe deer and wild boar—is as woven into Tuscan culture as truffle-snuffling pigs . But amid the old hunting ground of the Pistoia Apennines, a small miracle has taken root. Oasyhotel is a 16-lodge concept for the WWF-affiliated Dynamo Oasis, a 1,000-hectare parcel of the San Marcello Piteglio nature reserve. Sustainable wood was repurposed to create minimalist retreats with large verandas and views of chestnut, beech, and fir forests. The hotel is part of a wider project that rolls in eco-sound agriculture, breeding programs and scientific research. Wolves, deer and wild boar have returned, woodpeckers sing, and golden eagles swoop. Days are spent exploring peaks, meadows, lakes and rivers, with activities including hiking and biking, wolf-tracking and foraging, lake swimming and kayaking. Yoga, guided meditations, and saunas are laid on by the lakeside. The bounty of the reserve’s farm can be tasted at Le Felci farmhouse restaurant or alfresco Casa Luigi, where guests gather to salute the Tuscany of the future over organic wines.

Hotel address: Via Privata San Vito, 1, 51020 San Marcello Piteglio PT, Italy Price: Lodges from about $310

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Hannah Towey

The Brando, French Polynesia

Eco focus: Renewable cooling

A parallel universe awaits guests whisked by plane from Tahiti to this private island—one of bobbing palms, a forest spa in a suspended bird’s nest, and a jungle-wreathed freshwater lake topped with lotus flowers. The Marlon Brando bequeathed it in his will to now-owner Richard Bailey. Unsurprisingly, The Brando is beloved by A-listers (Margot Robbie, Barack Obama and Ellen DeGeneres once bumped into each other in the gym). Clean-energy solutions abound: the refined 4,000-plus solar panels and a customized battery energy-saving system standout in French Polynesia. The Sea Water Air Conditioning set-up is a pioneering technology that slashes energy use by up to 90 per cent and has been adopted by other properties including InterContinental Bora Bora Resort.

Hotel address: Tetiaroa, Arue 98702, French Polynesia Price: One-bedroom villas from about $2,800 all-inclusive

Playa Viva, Mexico

Eco focus: Biophilic design

Six new bamboo treehouses have landed at this light-touch eco-lodge in Juluchuca on Mexico’s  Pacific coast, close to major Aztec archaeological sites. Playa Viva offers total immersion through biophilic design, shielding guests from the elements while getting them viscerally close to nature. Enormous care has been taken to fuse the structures with the setting, using prefab bamboo panels and paraboloid roofs that slot into place with minimal disturbance to the ecosystem. “It is a rare privilege to spend time in a space free of whirring or buzzing,” says Louis Thompson, CEO of Nomadic Resorts, who designed the treehouses. “We underestimate the value of not hearing a single man-made sound. As the shelters project towards the sea, all you hear is the ocean—no distracting motorized noises.” The solar-powered rustic resort is totally off-grid, with soft lighting so as not to disturb nesting turtles on the protected beach.

Hotel address: Juluchuca, Zihuatanejo, Playa Icacos, 40834 Gro., Mexico Price: From $205 per person per night all-inclusive

Holmen Lofoten, Norway

Eco focus: Minimal foodprint

This remote clutch of centuries-old rorbuer cabins, built to shelter migrant fishermen on the Lofoten Islands, has expanded gently to include contemporary eco-friendly suites. But even with 26 guests in residence at full tilt, Lofoten remains close-knit, hyperlocal, wild, and rugged in its Arctic Circle landscape, its spirit, and its menus. Valentine Warner helms the outstanding visiting-chef program and curates the Kitchen On The Edge Of The World long weekends, when general bookings at Holmen are suspended and everything falls sway to the sacred experience of eating that’s attuned to the landscape. Exclusive, immersive experiences are the mainstay and include foraging and fishing.

Hotel address: E10 3180, 8392 Sørvågen, Norway Price: three nights from about £1,480 per person half board

Wilderness Vumbura Plains, Botswana

Eco focus: Community support

Wilderness Safaris is a standard bearer for stylish Botswana adventures, and its rebuilt Vumbura Plains —a contemporary retreat that seems to float on the floodplain—shows its heart. Vumbura exemplifies Wilderness’s partnership with the Okavango Community Trust. Chef Ipeleng Gloria Gasimodimo, whose popular water-lily stew graces the menu, has been with the company for 38 years. Joining her are sisters, aunts, cousins, and childhood friends who work together with a closeness palpable at the Monday boma, or campfire gathering. Locals intrinsically understand this vast microcosm of lagoons, swamps, and floodplains, where crocodiles bask on sandy banks and hippos groove water channels.

Hotel address: 2VCV+5CG, Lechomos, Botswana Price: from about £1,375 per person per night all-inclusive

Hotel Brooklyn, Manchester

Eco focus: Accessibility

It’s hard to miss the vintage yellow New York taxi parked outside this boutique hotel in Manchester . What you may not notice is that the whole place has been designed to be accessible across a spectrum of needs—wide lifts, level public spaces, a lowered reception desk, adjustable clothes rails, and clear color contrast throughout. The hotel group worked with Motionspot, specialists in this type of design (other clients include The Newt in Somerset , while a second Brooklyn has just opened in Leicester). Rather than the dutiful addition of a couple of bedrooms at the back, there are 18 Liberty suites dotted about—nine of them wheelchair accessible, with support rails, slip-resistant tiles, shower seats, and lever taps, and two with overhead hoists tucked into the ceiling. Unsurprisingly, Brooklyn has Blue Badge and Catey awards on its lapel. This is what happens when accessible design is considered from the start, without compromising on style or fun.

Hotel address: 59 Portland St, Manchester M1 3HP Price: Doubles from $190

Misool Resort, Indonesia

Eco focus: Biodiversity boosting

Balinese-style bungalows made from reclaimed driftwood and local materials overlook the shores of a former shark-finning camp. Being here is about reef exploration, and the experience is meticulously curated for divers. Beneath the bungalows are turtles grazing on seagrass, vibrant schools of clownfish, giant clams, and manta rays; more adventurous guests can snorkel by torchlight after dark. There are many sustainability wins, including hydroponic gardens, natural waste-water treatment, a solar farm, a vegetable co-op run by women, and a recycling project—but what is most impressive is the 248 per cent increase in fish biomass since 2007. This was done by creating the 300,000-acre Misool Marine Reserve, patrolled 24 hours a day by workers, many of whom were once poachers.

Hotel address: Yellu, South Misool, Raja Ampat Regency, West Papua 98483, Indonesia Price: Seven nights from about $3,255 per person full board

Terrestre Hotel, Mexico

Eco focus: Solar smarts

This otherworldly brick-and-concrete Tetris is set in the scrub—surf, jungle and mountains softening its monolithic edges. It is pitch-perfect beach modernism for the 21st century from Grupo Habita, the Mexican hotel outfit that has eschewed faceless resorts for something new and sustainable. Terrestre is fully solar powered. Passive cooling and native planting invite birds and butterflies. There are 14 rooms in the main building and guests socialize in a large alfresco restaurant where chefs prepare plantain patties and herby salads. Punta Pájaros, a 40-minute drive from Puerto Escondido, was once the reserve of fishermen and surfers. Now digital entrepreneurs and Californian mini-breakers seek upmarket cultural stays, and Terrestre Hotel is part of the forward-facing new options. ( More on that, here .)

Hotel address: Carretera Salina Cruz- Pinotepa, 71983 Puerto Escondido, Oax., Mexico Price: doubles from about $382

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• BS in Hospitality, Travel and Tourism Management

Bachelor of Science (BS) in Hospitality, Travel and Tourism Management

If you are considering a hospitality major as your undergraduate program of study, the BS in Hospitality, Travel and Tourism Management, offered by the Jonathan M. Tisch Center of Hospitality prepares students for careers in hospitality, travel and tourism, tourism experience management, hotel and resort management, and hotel real estate development. The curriculum provides you with flexibility to explore career options way beyond what a typical hospitality and tourism degree might offer. As a student enrolled in this program, you’ll benefit immensely from earning your degree at NYU , home to more than 50,000 students from around the globe, while launching your career in New York City—a location defined by its world-class hotels and tourist attractions.

Degree Advantage

• Curriculum  prepares students for hospitality and tourism jobs around the world
• Provides an NYU liberal arts education
• Concentrations  in Event Management , Hotel Real Estate Finance and Development , Marketing and Analytics , Leadership and Management , Travel and Tourism Development , and Entrepreneurship
• Internships at leading NYC hotels, restaurants, tourism bureaus, online travel agencies, and promotional companies
• Study abroad opportunities  and industry site visits
• New Hospitality Innovation Hub for students, start ups, and industry partners

VIEW FULL CURRICULUM AND DEGREE REQUIREMENTS >

Who should earn the bs in hospitality, travel and tourism management.

If you have a passion for travel, love to interact with people, and have an innate curiosity to learn about different cultures, this degree provides the knowledge and skills needed for a hospitality career. The diversity of the Tisch Center student body and faculty members promotes a worldview that will be critical for your success in a field that is more globally interconnected than ever before.

Degree Overview

Learn from a faculty of world-renowned experts.

Faculty members are respected experts in the hospitality, hotel management, and travel and tourism sectors who share their knowledge, insights, experiences, and connections. They work directly with you to ensure that you identify and pursue the professional path that best fits your career goals and objectives. Their support and deep dedication is what makes earning a degree from the Tisch Center an experience unlike all others.

Gain Invaluable Experience Through Study Abroad

Study abroad opportunities abound for BS in Hospitality, Travel and Tourism Management students through Global Field Intensives (GFIs). These travel experiences provide international business experience while attuning students to the cultural, socio-economic, and political forces that influence the international hospitality, and travel and tourism industries. Recent GFIs include trips to: Abu Dhabi, Dubai, Prague, and Berlin.

Benefit from Unsurpassed Networking Opportunities

The BS in Hospitality, Travel and Tourism Management provides unsurpassed networking opportunities through the annual  NYU International Hospitality Industry Investment Conference , chaired by  Jonathan M. Tisch , chairman and CEO of Loews Hotels and Co. (left); the Grossinger-Bergman Distinguished Lecturer Series, which features hospitality leaders such as  David Marriott ; and fireside chats with the likes of famed chefs and restaurateurs  Daniel Boulud  and  Danny Meyer .

Internships and Job Opportunities

Through the Tisch Center of Hospitality and the NYU Wasserman Center for Career Development at NYU SPS, hospitality, travel and tourism management majors have the opportunity to complete a wide range of hospitality, and travel and tourism internships that provide the hands-on experience needed to accelerate their careers. Many of these internships evolve into permanent hospitality and tourism jobs. Our graduates go on to careers at top hotel chains, boutique hotels, travel organizations, tourism bureaus, media companies, restaurants, and food and beverage companies including:

• Estee Lauder Companies
• Four Seasons Hotels and Resorts
• Loews Hotels
• Marriott International
• The Standard Hotels
• Walt Disney World

FREQUENTLY ASKED QUESTIONS

How does this degree differ from a hospitality management degree.

The BS in Hospitality, Travel and Tourism Management differs from a hospitality management degree in its holistic approach to the hospitality, travel, and tourism sectors. While traditional undergraduate hospitality management degrees focus on hotels and restaurants, you will have the opportunity in this degree to also explore subjects like destination marketing, tourism development, and event management.

Will this degree prepare me for hotel management jobs?

The BS in Hospitality, Travel and Tourism Management will prepare you for a range of hotel industry jobs and career paths. You will have the opportunity to specialize in your field of interest, including hotel or tourism operations, sales and marketing, revenue management or hotel development. Our students secure internships and work at large multinational hotel chains as well as independent boutique hotels.

Is tourism management a growing field?

Tourism management offers a broad range of career options for those who are interested in pursuing tourism jobs. The tourism sector has experienced incredible growth in the past decades. with 1.8 billion tourists—just over one in five persons in the world—traveling around the globe by 2030 (UNWTO). The BS in Hospitality, Travel and Tourism Management provides students with the opportunity to secure internships at a broad range of tourism destinations including Walt Disney World.

Can an undergraduate hotel management degree help my career?

An undergraduate hotel management degree can help your career, because it will provide you with a wealth of business skills and the networking opportunities that can lead to a wide variety of hotel management jobs. The hospitality sector is vast and offers a wealth of career choices, but even if you decide to switch career paths, the business foundation you acquire will allow you to pursue a career in a variety of other professional sectors. In addition, earning an undergraduate degree at NYU will open the doors to job opportunities in New York City and around the world.

What are the advantages of earning a hospitality management degree in New York City?

The advantage of earning your hospitality management degree in New York City is that you will be studying in the hospitality capital of the world. New York City is home to top hotels, the finest restaurants, major tourist attractions and thousands of world-famous events. The City will become your professional base for exploring your interests in hospitality, travel and tourism management and for gaining the experience you need to secure a job in this growing field.

The future of tourism: Bridging the labor gap, enhancing customer experience

As travel resumes and builds momentum, it’s becoming clear that tourism is resilient—there is an enduring desire to travel. Against all odds, international tourism rebounded in 2022: visitor numbers to Europe and the Middle East climbed to around 80 percent of 2019 levels, and the Americas recovered about 65 percent of prepandemic visitors 1 “Tourism set to return to pre-pandemic levels in some regions in 2023,” United Nations World Tourism Organization (UNWTO), January 17, 2023. —a number made more significant because it was reached without travelers from China, which had the world’s largest outbound travel market before the pandemic. 2 “ Outlook for China tourism 2023: Light at the end of the tunnel ,” McKinsey, May 9, 2023.

Recovery and growth are likely to continue. According to estimates from the World Tourism Organization (UNWTO) for 2023, international tourist arrivals could reach 80 to 95 percent of prepandemic levels depending on the extent of the economic slowdown, travel recovery in Asia–Pacific, and geopolitical tensions, among other factors. 3 “Tourism set to return to pre-pandemic levels in some regions in 2023,” United Nations World Tourism Organization (UNWTO), January 17, 2023. Similarly, the World Travel & Tourism Council (WTTC) forecasts that by the end of 2023, nearly half of the 185 countries in which the organization conducts research will have either recovered to prepandemic levels or be within 95 percent of full recovery. 4 “Global travel and tourism catapults into 2023 says WTTC,” World Travel & Tourism Council (WTTC), April 26, 2023.

Longer-term forecasts also point to optimism for the decade ahead. Travel and tourism GDP is predicted to grow, on average, at 5.8 percent a year between 2022 and 2032, outpacing the growth of the overall economy at an expected 2.7 percent a year. 5 Travel & Tourism economic impact 2022 , WTTC, August 2022.

So, is it all systems go for travel and tourism? Not really. The industry continues to face a prolonged and widespread labor shortage. After losing 62 million travel and tourism jobs in 2020, labor supply and demand remain out of balance. 6 “WTTC research reveals Travel & Tourism’s slow recovery is hitting jobs and growth worldwide,” World Travel & Tourism Council, October 6, 2021. Today, in the European Union, 11 percent of tourism jobs are likely to go unfilled; in the United States, that figure is 7 percent. 7 Travel & Tourism economic impact 2022 : Staff shortages, WTTC, August 2022.

There has been an exodus of tourism staff, particularly from customer-facing roles, to other sectors, and there is no sign that the industry will be able to bring all these people back. 8 Travel & Tourism economic impact 2022 : Staff shortages, WTTC, August 2022. Hotels, restaurants, cruises, airports, and airlines face staff shortages that can translate into operational, reputational, and financial difficulties. If unaddressed, these shortages may constrain the industry’s growth trajectory.

The current labor shortage may have its roots in factors related to the nature of work in the industry. Chronic workplace challenges, coupled with the effects of COVID-19, have culminated in an industry struggling to rebuild its workforce. Generally, tourism-related jobs are largely informal, partly due to high seasonality and weak regulation. And conditions such as excessively long working hours, low wages, a high turnover rate, and a lack of social protection tend to be most pronounced in an informal economy. Additionally, shift work, night work, and temporary or part-time employment are common in tourism.

The industry may need to revisit some fundamentals to build a far more sustainable future: either make the industry more attractive to talent (and put conditions in place to retain staff for longer periods) or improve products, services, and processes so that they complement existing staffing needs or solve existing pain points.

One solution could be to build a workforce with the mix of digital and interpersonal skills needed to keep up with travelers’ fast-changing requirements. The industry could make the most of available technology to provide customers with a digitally enhanced experience, resolve staff shortages, and improve working conditions.

Would you like to learn more about our Travel, Logistics & Infrastructure Practice ?

Complementing concierges with chatbots.

The pace of technological change has redefined customer expectations. Technology-driven services are often at customers’ fingertips, with no queues or waiting times. By contrast, the airport and airline disruption widely reported in the press over the summer of 2022 points to customers not receiving this same level of digital innovation when traveling.

Imagine the following travel experience: it’s 2035 and you start your long-awaited honeymoon to a tropical island. A virtual tour operator and a destination travel specialist booked your trip for you; you connected via videoconference to make your plans. Your itinerary was chosen with the support of generative AI , which analyzed your preferences, recommended personalized travel packages, and made real-time adjustments based on your feedback.

Before leaving home, you check in online and QR code your luggage. You travel to the airport by self-driving cab. After dropping off your luggage at the self-service counter, you pass through security and the biometric check. You access the premier lounge with the QR code on the airline’s loyalty card and help yourself to a glass of wine and a sandwich. After your flight, a prebooked, self-driving cab takes you to the resort. No need to check in—that was completed online ahead of time (including picking your room and making sure that the hotel’s virtual concierge arranged for red roses and a bottle of champagne to be delivered).

While your luggage is brought to the room by a baggage robot, your personal digital concierge presents the honeymoon itinerary with all the requested bookings. For the romantic dinner on the first night, you order your food via the restaurant app on the table and settle the bill likewise. So far, you’ve had very little human interaction. But at dinner, the sommelier chats with you in person about the wine. The next day, your sightseeing is made easier by the hotel app and digital guide—and you don’t get lost! With the aid of holographic technology, the virtual tour guide brings historical figures to life and takes your sightseeing experience to a whole new level. Then, as arranged, a local citizen meets you and takes you to their home to enjoy a local family dinner. The trip is seamless, there are no holdups or snags.

This scenario features less human interaction than a traditional trip—but it flows smoothly due to the underlying technology. The human interactions that do take place are authentic, meaningful, and add a special touch to the experience. This may be a far-fetched example, but the essence of the scenario is clear: use technology to ease typical travel pain points such as queues, misunderstandings, or misinformation, and elevate the quality of human interaction.

Travel with less human interaction may be considered a disruptive idea, as many travelers rely on and enjoy the human connection, the “service with a smile.” This will always be the case, but perhaps the time is right to think about bringing a digital experience into the mix. The industry may not need to depend exclusively on human beings to serve its customers. Perhaps the future of travel is physical, but digitally enhanced (and with a smile!).

Digital solutions are on the rise and can help bridge the labor gap

Digital innovation is improving customer experience across multiple industries. Car-sharing apps have overcome service-counter waiting times and endless paperwork that travelers traditionally had to cope with when renting a car. The same applies to time-consuming hotel check-in, check-out, and payment processes that can annoy weary customers. These pain points can be removed. For instance, in China, the Huazhu Hotels Group installed self-check-in kiosks that enable guests to check in or out in under 30 seconds. 9 “Huazhu Group targets lifestyle market opportunities,” ChinaTravelNews, May 27, 2021.

Technology meets hospitality

In 2019, Alibaba opened its FlyZoo Hotel in Huangzhou, described as a “290-room ultra-modern boutique, where technology meets hospitality.” 1 “Chinese e-commerce giant Alibaba has a hotel run almost entirely by robots that can serve food and fetch toiletries—take a look inside,” Business Insider, October 21, 2019; “FlyZoo Hotel: The hotel of the future or just more technology hype?,” Hotel Technology News, March 2019. The hotel was the first of its kind that instead of relying on traditional check-in and key card processes, allowed guests to manage reservations and make payments entirely from a mobile app, to check-in using self-service kiosks, and enter their rooms using facial-recognition technology.

The hotel is run almost entirely by robots that serve food and fetch toiletries and other sundries as needed. Each guest room has a voice-activated smart assistant to help guests with a variety of tasks, from adjusting the temperature, lights, curtains, and the TV to playing music and answering simple questions about the hotel and surroundings.

The hotel was developed by the company’s online travel platform, Fliggy, in tandem with Alibaba’s AI Labs and Alibaba Cloud technology with the goal of “leveraging cutting-edge tech to help transform the hospitality industry, one that keeps the sector current with the digital era we’re living in,” according to the company.

Adoption of some digitally enhanced services was accelerated during the pandemic in the quest for safer, contactless solutions. During the Winter Olympics in Beijing, a restaurant designed to keep physical contact to a minimum used a track system on the ceiling to deliver meals directly from the kitchen to the table. 10 “This Beijing Winter Games restaurant uses ceiling-based tracks,” Trendhunter, January 26, 2022. Customers around the world have become familiar with restaurants using apps to display menus, take orders, and accept payment, as well as hotels using robots to deliver luggage and room service (see sidebar “Technology meets hospitality”). Similarly, theme parks, cinemas, stadiums, and concert halls are deploying digital solutions such as facial recognition to optimize entrance control. Shanghai Disneyland, for example, offers annual pass holders the option to choose facial recognition to facilitate park entry. 11 “Facial recognition park entry,” Shanghai Disney Resort website.

Automation and digitization can also free up staff from attending to repetitive functions that could be handled more efficiently via an app and instead reserve the human touch for roles where staff can add the most value. For instance, technology can help customer-facing staff to provide a more personalized service. By accessing data analytics, frontline staff can have guests’ details and preferences at their fingertips. A trainee can become an experienced concierge in a short time, with the help of technology.

Apps and in-room tech: Unused market potential

According to Skift Research calculations, total revenue generated by guest apps and in-room technology in 2019 was approximately $293 million, including proprietary apps by hotel brands as well as third-party vendors. 1 “Hotel tech benchmark: Guest-facing technology 2022,” Skift Research, November 2022. The relatively low market penetration rate of this kind of tech points to around $2.4 billion in untapped revenue potential (exhibit).

Even though guest-facing technology is available—the kind that can facilitate contactless interactions and offer travelers convenience and personalized service—the industry is only beginning to explore its potential. A report by Skift Research shows that the hotel industry, in particular, has not tapped into tech’s potential. Only 11 percent of hotels and 25 percent of hotel rooms worldwide are supported by a hotel app or use in-room technology, and only 3 percent of hotels offer keyless entry. 12 “Hotel tech benchmark: Guest-facing technology 2022,” Skift Research, November 2022. Of the five types of technology examined (guest apps and in-room tech; virtual concierge; guest messaging and chatbots; digital check-in and kiosks; and keyless entry), all have relatively low market-penetration rates (see sidebar “Apps and in-room tech: Unused market potential”).

While apps, digitization, and new technology may be the answer to offering better customer experience, there is also the possibility that tourism may face competition from technological advances, particularly virtual experiences. Museums, attractions, and historical sites can be made interactive and, in some cases, more lifelike, through AR/VR technology that can enhance the physical travel experience by reconstructing historical places or events.

Up until now, tourism, arguably, was one of a few sectors that could not easily be replaced by tech. It was not possible to replicate the physical experience of traveling to another place. With the emerging metaverse , this might change. Travelers could potentially enjoy an event or experience from their sofa without any logistical snags, and without the commitment to traveling to another country for any length of time. For example, Google offers virtual tours of the Pyramids of Meroë in Sudan via an immersive online experience available in a range of languages. 13 Mariam Khaled Dabboussi, “Step into the Meroë pyramids with Google,” Google, May 17, 2022. And a crypto banking group, The BCB Group, has created a metaverse city that includes representations of some of the most visited destinations in the world, such as the Great Wall of China and the Statue of Liberty. According to BCB, the total cost of flights, transfers, and entry for all these landmarks would come to $7,600—while a virtual trip would cost just over $2. 14 “What impact can the Metaverse have on the travel industry?,” Middle East Economy, July 29, 2022.

The metaverse holds potential for business travel, too—the meeting, incentives, conferences, and exhibitions (MICE) sector in particular. Participants could take part in activities in the same immersive space while connecting from anywhere, dramatically reducing travel, venue, catering, and other costs. 15 “ Tourism in the metaverse: Can travel go virtual? ,” McKinsey, May 4, 2023.

The allure and convenience of such digital experiences make offering seamless, customer-centric travel and tourism in the real world all the more pressing.

Three innovations to solve hotel staffing shortages

Is the future contactless.

Given the advances in technology, and the many digital innovations and applications that already exist, there is potential for businesses across the travel and tourism spectrum to cope with labor shortages while improving customer experience. Process automation and digitization can also add to process efficiency. Taken together, a combination of outsourcing, remote work, and digital solutions can help to retain existing staff and reduce dependency on roles that employers are struggling to fill (exhibit).

Depending on the customer service approach and direct contact need, we estimate that the travel and tourism industry would be able to cope with a structural labor shortage of around 10 to 15 percent in the long run by operating more flexibly and increasing digital and automated efficiency—while offering the remaining staff an improved total work package.

Outsourcing and remote work could also help resolve the labor shortage

While COVID-19 pushed organizations in a wide variety of sectors to embrace remote work, there are many hospitality roles that rely on direct physical services that cannot be performed remotely, such as laundry, cleaning, maintenance, and facility management. If faced with staff shortages, these roles could be outsourced to third-party professional service providers, and existing staff could be reskilled to take up new positions.

In McKinsey’s experience, the total service cost of this type of work in a typical hotel can make up 10 percent of total operating costs. Most often, these roles are not guest facing. A professional and digital-based solution might become an integrated part of a third-party service for hotels looking to outsource this type of work.

One of the lessons learned in the aftermath of COVID-19 is that many tourism employees moved to similar positions in other sectors because they were disillusioned by working conditions in the industry . Specialist multisector companies have been able to shuffle their staff away from tourism to other sectors that offer steady employment or more regular working hours compared with the long hours and seasonal nature of work in tourism.

The remaining travel and tourism staff may be looking for more flexibility or the option to work from home. This can be an effective solution for retaining employees. For example, a travel agent with specific destination expertise could work from home or be consulted on an needs basis.

In instances where remote work or outsourcing is not viable, there are other solutions that the hospitality industry can explore to improve operational effectiveness as well as employee satisfaction. A more agile staffing model  can better match available labor with peaks and troughs in daily, or even hourly, demand. This could involve combining similar roles or cross-training staff so that they can switch roles. Redesigned roles could potentially improve employee satisfaction by empowering staff to explore new career paths within the hotel’s operations. Combined roles build skills across disciplines—for example, supporting a housekeeper to train and become proficient in other maintenance areas, or a front-desk associate to build managerial skills.

Where management or ownership is shared across properties, roles could be staffed to cover a network of sites, rather than individual hotels. By applying a combination of these approaches, hotels could reduce the number of staff hours needed to keep operations running at the same standard. 16 “ Three innovations to solve hotel staffing shortages ,” McKinsey, April 3, 2023.

Taken together, operational adjustments combined with greater use of technology could provide the tourism industry with a way of overcoming staffing challenges and giving customers the seamless digitally enhanced experiences they expect in other aspects of daily life.

In an industry facing a labor shortage, there are opportunities for tech innovations that can help travel and tourism businesses do more with less, while ensuring that remaining staff are engaged and motivated to stay in the industry. For travelers, this could mean fewer friendly faces, but more meaningful experiences and interactions.

Urs Binggeli is a senior expert in McKinsey’s Zurich office, Zi Chen is a capabilities and insights specialist in the Shanghai office, Steffen Köpke is a capabilities and insights expert in the Düsseldorf office, and Jackey Yu is a partner in the Hong Kong office.

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What to Know About Hospitality and Tourism Management Degree Programs

Hospitality management degrees are designed to train future leaders in the hospitality industry.

How to Study Hospitality Management

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Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests.

The art and science of hosting strangers is an essential skill for people working in many kinds of businesses, including airlines, casinos, cruise ships, festivals, hotels and restaurants.

Running a company in any segment of the hospitality industry requires not only financial and marketing prowess, but also an understanding of how to create an inviting environment for guests. Cultivating that marketable skill set is the goal of associate, bachelor's and graduate programs in hospitality management.

What a Hospitality Management Degree Is and What Classes It Requires

The goal of any course of study in hospitality management is to train people to create and maintain spaces where others will immediately feel at home.

“Understanding how to take care of the customer is a foundational aspect of the hospitality discipline,” Angela Ramsey, senior director of communication at the University of Nevada—Las Vegas William F. Harrah College of Hospitality, explained in an email.

Hospitality management degrees are, foremost, degrees in business, says Michael Sabitoni, chair of the food and beverage management department and the international travel and tourism studies department at Johnson & Wales University in Rhode Island. They include classes in accounting, finance, human resources, law and technology, he says.

However, unlike a general business degree, a hospitality degree typically includes specialized coursework focusing on the hospitality industry, such as classes on food service business operations, event management principles, and hotel and resort leadership, Sabitoni says. An overview class about tourism is also typically included in hospitality management programs, and industry internships are often mandatory, he adds.

Many hospitality degree programs require students to participate in experiential learning by helping to operate a student-run hotel or restaurant. They may also contain classes on:

• Eco-tourism or sustainable travel
• Global tourism and special considerations involved with international trips
• Customer service protocols
• Assessing the quality of guest experiences
• Specific types of hospitality establishments, such as country clubs, golf courses, resorts, stadiums, timeshares or theme parks
• Nuances involved in planning certain kinds of events, such as conventions or weddings
• Concerns that face certain demographics of customers, including women and people of color
• Various types of tourism, including business trips and visits to cultural destinations or historical sites

Top Undergraduate Schools With Hospitality Management Majors

Many U.S. colleges and universities allow undergraduates to major in hospitality management, including multiple nationally renowned academic institutions. Cornell University of New York, an Ivy League college, has a school devoted to hospitality.

Exceptional hospitality programs are often based in major metropolitan areas that attract significant tourism. For example, New York University and Boston University in Massachusetts offer a hospitality management degree.

How to Know if a Hospitality Management Degree Is Right for You

An interest in the food and beverage sector, a love for travel or an interest in entertaining people may lead someone to consider pursuing a degree in hospitality management. But prospective students should be aware that the hospitality sector has leadership roles for people with all kinds of interests and personalities.

Though some managerial positions in the hospitality industry are customer-facing jobs that require significant people skills, there are also back-of-the-house managerial jobs that concentrate on logistics, Sabitoni says.

Significant cultural awareness and strong communication abilities are essential in hospitality. Foreign language skills are also valuable but not mandatory, Sabitoni says.

What You Can Do With a Hospitality Management Degree

Hospitality programs are designed to train future leaders in the sector.

“It can include anything within the hospitality vertical, from hotel investment companies to real estate firms to our big brands which are the Marriotts, the Hiltons, the Four Seasons, to data analytics companies to Googles to Amazons,” says Kate Walsh, dean of the Peter and Stephanie Nolan School of Hotel Administration at Cornell. “Anything that touches hospitality as a part of their business product is something where our students get involved.”

Real estate investment firms often invest in hotel buildings, so people with degrees in hospitality management sometimes find jobs in the real estate sector, Walsh says. Alumni of hospitality management programs sometimes become management consultants who concentrate on assisting companies in the hospitality industry, she adds.

Executive and director roles in the industry typically require at least a bachelor's degree. Many high-level leadership positions at U.S. hospitality firms pay annual salaries above $70,000, according to an article published by Monster.com, a job website.

In 2020, graduates of Cornell's Nolan School had an average base salary of slightly over $69,000 and an average bonus of nearly $15,000, according to the school's employment report .

Considerations for Potential Hospitality Students

Aspiring hospitality managers should be aware of trends that may affect them when they enter the industry, experts say.

This sector has severe labor shortages at hotels and restaurants, many of which laid off workers due to pandemic-related safety measures and now have struggled to replace those workers even after raising wages.

Because of these staffing concerns, many hospitality companies have introduced initiatives to recruit and retain talented staff, improve working conditions, increase job satisfaction and reduce employee turnover, Walsh says.

When comparing hospitality programs, prospective students should investigate whether those programs include experiential learning opportunities, experts say, noting that hands-on projects are one of the best ways to gain hospitality skills. It’s also optimal if hospitality schools offer courses on design, which can inform aesthetic choices about how a hospitality venue looks, according to experts.

“I think the industry needs innovative thinkers," Walsh says. "They need people who think big culturally, who are comfortable with different modes of work, so it’s a great time to join the industry. The industry is trying to be extremely intentional in providing compelling career paths.”

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What is hospitality?

Hospitality means extending a welcome to guests or offering a home away from home, and the word is derived from the Latin word “hospes” meaning host, visitor or stranger. The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel, tourism and hospitality.

This industry sector includes:

• Hotels & Resorts
• Restaurants & Catering
• Night Clubs & Bars
• Travel & Transportation
• Spas & Wellness
• Cruise Liners & Bus tours
• Cultural & Sports
• Business Administration (events, communication, customer experience, and many more )

Bachelor of Science in International Hospitality Management

Discover the EHL Bachelor's program meticulously crafted by our Hospitality Management School to meet the evolving needs of the hospitality and tourism industry.

Our curriculum strikes a balance between hands-on experience, academic excellence, and business acumen. It also provides a unique opportunity for students to study in two premier locations: Switzerland and Singapore.

Immerse yourself in practical courses, workshops and two six-month internships, providing real-world insights aligned with industry demands.

The History of Hospitality & Tourism 

Hospitality is one of the oldest businesses, going way back to the innkeepers and taverns of biblical times. Tourism, on the other hand, is a more recent invention which began in Europe, with Switzerland being one of the first countries to develop special accommodation and services for travelers. 

In the late 1800’s, the concept of leisure tourism and hospitality spread across Europe, bringing flocks of wealthy travelers to Switzerland. It began with visitors seeking cultural and natural exposure on guided tours in the Swiss Alps, train rides and wellness tourism. Palace-style hotels, thermal baths and ski resorts became icons of luxury tourism in Switzerland.

This new generation of wealthy guests had higher expectations for comfortable accommodations, convenient services and fine dining. The leisure travel phenomenon gave birth to hospitality management schools: EHL was founded as the first hotel management school in 1893 in Lausanne, and it has pioneered in hospitality management education since then.

Hospitality is one of the most resilient, adaptable and dynamic industries on the planet. It is an industry of constant change, where technology and innovation are being integrated to improve the guest experience.

What is Tourism and Hospitality Management?

Careers in hospitality management.

Hospitality management is a broad career field that provides many opportunities for international career progression. In the core of the hospitality industry alone (hotels, events, restaurants, etc.) graduates with a hospitality degree can become managers in a variety of departments and sectors, or choose to specialize in one area.

The career paths are as diverse as the industry, and with so many new hospitality concepts and innovation changing the industry, the career paths will continue to grow and evolve with technology and trends of the 21st.

Hospitality education at EHL teaches students to love learning because it takes a scientific approach that sparks curiosity and involves the five senses. 

What are Hospitality Management Skills?

Studying at ehl, the world's 1st hospitality management school.

In the field of hospitality management, customer satisfaction is key, and the primary goal is to ensure the best customer experience possible. Therefore, hospitality management courses teach both professionally-focused hard skills (room pricing, cost-control, accounting, scheduling, etc. ) and soft skills which are related to how one acts, and interacts in a professional environment.

Training for soft-skills is critical to succeed in the 21st century: critical thinking, agility and adaptability, effective communication, imagination and curiosity: these are all skills students develop at EHL in our hospitality management courses and degrees.

#hospitality-industry

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What Is Hospitality Management? Careers, Skills, Salaries, and More

Discover examples of jobs in the hospitality industry, needed skills and education, and hospitality courses you can take to advance your career.

Hospitality management involves all the tasks and aspects associated with managing a hospitality business. These businesses focus on welcoming customers and providing them with pleasant experiences, whether through dining, lodging, events, entertainment, or travel. 

Take a closer look at how hospitality management is different from hotel management and examples of hospitality management career paths. You'll also discover the skills and education you may need to succeed in this industry, the job outlook, and how to get started.

Hospitality management vs. hotel management

Hotel management has to do with the lodging industry only, and hospitality management involves a variety of industries. Hotel management is a type of hospitality administration. You'll find that most hospitality businesses fall under one of five key categories:

Food and beverage

Meetings and events

Travel and tourism 

Career paths in hospitality management 

A background in hospitality management may open a variety of job opportunities. Here are some of the career paths you can take.

*All salary data sourced from Glassdoor June 2022

Hotel general manager

Hotel general managers use business, management, and interpersonal skills to oversee the day-to-day operations of a hotel, motel, lodge, inn, or resort. The various hotel department heads report directly to them, and they must have knowledge of all areas of hotel management. Depending on size, the departments within a hotel might include:

Food and beverage services

Front office

Housekeeping

Human resources

Information technology

Kitchen and food production

Maintenance and engineering

Marketing and sales

The level of education needed for a hotel general manager depends on the size of the business. If you want to work for a full-service hotel, you'll likely need a bachelor's degree in hotel management or hospitality. Smaller hotels will often hire general managers with an associate degree. Luxury hotels may require you to have a master's degree in hospitality management. 

Average annual salary (US): $67,918

Property operations manager 

In addition to mechanical and engineering knowledge, property operations managers need good organizational skills, a knack for time management, and an ability to work well individually. This position may also be referred to as a property maintenance manager. 

As a property operations manager, you'll conduct regular inspections on properties such as resorts or hotels. Inspections help ensure that the property’s appearance is up to standard and that all parts of the property are operating normally. You will either do maintenance and repairs yourself or supervise your maintenance staff members. 

You can take a few routes to get a job as a property operations manager after graduating from high school. Consider getting an apprenticeship, going to trade school, or getting a bachelor's degree in industrial engineering.

Average annual salary (US): $51,004

Restaurant manager

Restaurant managers perform all the tasks that ensure a restaurant runs smoothly, such as:

Hiring restaurant staff

Setting schedules

Dealing with customer problems

Overseeing food prep and plating

Ordering food and restaurant supplies

Special skills that might benefit you in this job include the ability to work under pressure, flexibility with your schedule, and good communication skills. 

To become a restaurant manager, you can get a high school diploma and work your way up to the position in a restaurant, or you can get a degree. Many restaurant management positions call for at least an associate degree in restaurant management or hospitality management.  

Average annual salary (US): $49,789

Front office manager

Front office managers are responsible for the operation of a front office. In the hospitality industry, this might be the front office of a hotel, a casino, an event company, or an eco-adventure business. Some duties may include:

Overseeing the front office staff

Record keeping

Answering phone calls

Interacting with customers 

Some workplace skills you'll need include an ability to communicate in person and in writing, good supervisory skills, and the capacity to work well under pressure. 

You'll need at least a high school diploma or the equivalent to become a front office manager and some experience working in a front office. Or, you can get an associate or bachelor's degree in communications, business management, or human resources .  

Average annual salary (US): $42,740

Director of housekeeping

A director of housekeeping is in charge of the housekeeping department in a business that provides lodging like a hotel or resort. Some duties include:

Hiring and training housekeeping staff

Managing staff schedules

Overseeing housekeeping needs for regular business and events

Helping out with cleaning tasks 

To get a position as a director of housekeeping, you might only need a high school diploma or a GED and significant housekeeping experience. However, some housekeeping director positions require an associate degree in hotel management or hospitality management.

Special skills needed for this job include:

The ability to work well alone or with a team

Superior customer service

Good time management skills

Average annual salary (US): $55,266

Sommeliers have a deep knowledge of wine and understand how to recommend and serve it to customers. Their knowledge of wine might include:

Types of grapes used to make wines

Where wine grapes are grown

Select wine regions around the world

The proper way to taste wine  

To become a sommelier, it helps to have experience in a fine dining restaurant as a front-of-house attendant. It's possible to work your way up to a sommelier position, but an educational program designed specifically for sommeliers can be an efficient way to learn what you need to know. Examples of two institutions that offer sommelier education programs include the Wine & Spirit Education Trust (WSET) and the Court of Master Sommeliers (CMS). The time it takes to get these certifications typically spans from about 18 months to three years.

Average annual salary (US): $60,908

Catering assistant

Catering assistants work for catering companies, which prepare and serve meals for events. Special skills needed for this position include knowledge of food preparation, food service, and food safety. You'll also need good time management and customer service skills . 

Catering assistant duties include:

Loading and unloading food and catering supplies

Washing, cutting, and peeling foods

Preparing salads and sauces

Setting up dining areas and buffets 

To become a catering assistant, you'll usually need a high school diploma or the equivalent and some experience working in the food industry. 

Average annual salary (US): $32,671

Travel agent

Travel agents plan different aspects of trips for travelers. Duties typically include conducting research and consulting with customers. They’re also responsible for booking flights, cruises, car rentals, hotels, tours, restaurant reservations, and event tickets. Special skills useful to travel agents include good verbal communication, time management, and the ability to work under pressure.  

To become a travel agent, you'll need a high school diploma or the equivalent and at least a few courses in travel planning from a community college or a vocational school. 

Average annual salary (US): $39,189

As a tour guide, you'll provide visitors or travelers with information about a particular place or a group of places. Examples include museums, government buildings, historic sites, parks, neighborhoods, and whole towns or cities. Additional job duties might include:

Collecting fees

Providing maps and brochures

Translating for foreign visitors

Giving briefings on safety procedures

Special skills that benefit tour guides include:

An engaging personality

Comfortable at public speaking

The ability to stay organized

Foreign language skills 

Average annual salary (US): $33,312

Event planner

When you're an event planner, you're responsible for the activities that ensure an event goes smoothly. Your duties often include:

Booking event sites 

Hiring caterers, entertainment, photographers, and other vendors

Consulting with customers

Overseeing staff

Negotiating vendor contracts

Supervising event setup and breakdown 

Important event planner skills include time management, the ability to work under pressure, and attention to detail.

While some event planning jobs require an associate or bachelor's degree in hospitality management. Several certifications may also help you qualify for more positions. A few examples include Certificate in Meeting Management (CMM) or Certified Special Events Professional (CSEP). 

Average annual salary (US): $41,189

Hotel marketing manager

As a marketing manager at a hotel, you're responsible for maximizing profits by boosting customer awareness and satisfaction. Duties typically include:

Managing hotel marketing staff 

Promoting the hotel through print, radio, video, and online marketing

Conducting market research to determine the needs of customers 

Building good customer relations 

To become a hotel marketing manager it's common to have a bachelor's degree in marketing or hotel management and have some experience in sales or marketing.   

Average annual salary (US): $54,579

Do you need a degree to work in hospitality management?

Whether or not you need a degree to work in hospitality management depends on the job. While a tour guide may not need a college degree, a hotel general manager often requires a master's degree. 

What skills do you need to work in hospitality management?

Having good communication skills, attention to detail, and proficiency in the technical skills specific to your job may help you succeed in hospitality management. Here's a look at the workplace skills and technical skills you will typically need.  

Workplace skills

Since jobs in the hospitality industry focus on giving customers enjoyable experiences, certain people skills are valuable. These often include:

Communication

Time management

Ability to multitask

Attention to detail

A positive attitude

Problem-solving

Flexibility

Technical skills

The types of technical skills you'll need for a job in the hospitality industry depend on the particular job. For instance, if you have a position as a front office manager, you may need to be good with numbers and have familiarity with accounting software. For an event planning position, you'd want to know about design, and as a hotel marketing manager, you would benefit from having a strong grasp of social media.

Read more: Hard Skills vs. Soft Skills: What’s the Difference?

What is the job outlook for hospitality management?

The coronavirus pandemic greatly affected the leisure and hospitality industry. In April 2020, jobs in the industry decreased by 48 percent, but employment has steadily risen since January 2021 and the industry has made a significant rebound to recover almost all of that employment loss as of March 2022 [ 1 ]. This is especially true for the private industry, as opposed to government employers. Therefore, the job outlook appears relatively bright.  

To pursue your interest in a career in hospitality management, here are a few ways to get started:

Consider an internship or an entry-level job in the hospitality industry to determine if it's a good fit for you.

Identify if you have special knowledge or skills that would transfer to a hospitality management position.

Get a better understanding of the industry by taking a few hospitality courses. 

If you're interested in being a general manager, front office manager, or marketing manager in a hotel, check out this hotel management specialization offered by ESSEC Business School on Coursera. If the travel and tourism industry is more to your liking, you might be interested in a course on sustainable tourism from the University of Copenhagen. 

Related articles

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What Is an Associate Degree? Requirements, Costs, and More

10 Tips to Improve Public Speaking Skills

What Are Interpersonal Skills? And How to Strengthen Them

Article sources

1. US Travel Association. " Leisure and Hospitality Employment Update , https://www.ustravel.org/sites/default/files/2022-03/leisure-hospitality-employment _march-2022-update.pdf." Accessed March 30, 2022.

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Editorial Team

Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

Travel, Tourism & Hospitality

Global tourism industry - statistics & facts

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Detailed statistics

Total contribution of travel and tourism to GDP worldwide 2019-2033

Number of international tourist arrivals worldwide 1950-2023

Global leisure travel spend 2019-2022

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Current statistics on this topic.

Leading global travel markets by travel and tourism contribution to GDP 2019-2022

Travel and tourism employment worldwide 2019-2033

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• Basic Statistic Total contribution of travel and tourism to GDP worldwide 2019-2033
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• Basic Statistic Leading global travel markets by travel and tourism contribution to GDP 2019-2022
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Total contribution of travel and tourism to gross domestic product (GDP) worldwide in 2019 and 2022, with a forecast for 2023 and 2033 (in trillion U.S. dollars)

Travel and tourism: share of global GDP 2019-2033

Share of travel and tourism's total contribution to GDP worldwide in 2019 and 2022, with a forecast for 2023 and 2033

Total contribution of travel and tourism to GDP in leading travel markets worldwide in 2019 and 2022 (in billion U.S. dollars)

Leisure tourism spending worldwide from 2019 to 2022 (in billion U.S. dollars)

Global business travel spending 2001-2022

Expenditure of business tourists worldwide from 2001 to 2022 (in billion U.S. dollars)

Number of international tourist arrivals worldwide from 1950 to 2023 (in millions)

Number of international tourist arrivals worldwide 2005-2023, by region

Number of international tourist arrivals worldwide from 2005 to 2023, by region (in millions)

Number of travel and tourism jobs worldwide from 2019 to 2022, with a forecast for 2023 and 2033 (in millions)

• Premium Statistic Global hotel and resort industry market size worldwide 2013-2023
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Global hotel and resort industry market size worldwide 2013-2023

Market size of the hotel and resort industry worldwide from 2013 to 2022, with a forecast for 2023 (in trillion U.S. dollars)

Most valuable hotel brands worldwide 2023, by brand value

Leading hotel brands based on brand value worldwide in 2023 (in billion U.S. dollars)

Leading hotel companies worldwide 2023, by number of properties

Leading hotel companies worldwide as of June 2023, by number of properties

Hotel openings worldwide 2021-2024

Number of hotels opened worldwide from 2021 to 2022, with a forecast for 2023 and 2024

Hotel room openings worldwide 2021-2024

Number of hotel rooms opened worldwide from 2021 to 2022, with a forecast for 2023 and 2024

Countries with the most hotel construction projects in the pipeline worldwide 2022

Countries with the highest number of hotel construction projects in the pipeline worldwide as of Q4 2022

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• Premium Statistic Market value of selected airlines worldwide 2023
• Premium Statistic Global passenger rail users forecast 2017-2027
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• Premium Statistic Number of users of car rentals worldwide 2019-2028
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• Premium Statistic Carbon footprint of international tourism transport worldwide 2005-2030, by type

Airports with the most international air passenger traffic worldwide 2022

Leading airports for international air passenger traffic in 2022 (in million international passengers)

Market value of selected airlines worldwide 2023

Market value of selected airlines worldwide as of May 2023 (in billion U.S. dollars)

Global passenger rail users forecast 2017-2027

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Daily ridership of bus rapid transit systems worldwide by region 2023

Number of daily passengers using bus rapid transit (BRT) systems as of April 2023, by region

Number of users of car rentals worldwide 2019-2028

Number of users of car rentals worldwide from 2019 to 2028 (in millions)

Number of users in selected countries in the Car Rentals market in 2023

Number of users in selected countries in the Car Rentals market in 2023 (in million)

Carbon footprint of international tourism transport worldwide 2005-2030, by type

Transport-related emissions from international tourist arrivals worldwide in 2005 and 2016, with a forecast for 2030, by mode of transport (in million metric tons of carbon dioxide)

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Number of monuments on the UNESCO world heritage list as of September 2023, by type

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Number of Michelin-starred restaurants in selected countries and territories worldwide as of July 2023

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Number of aggregated downloads of selected leading online travel agency apps worldwide in 2023 (in millions)

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Market cap of leading online travel companies worldwide as of September 2023 (in million U.S. dollars)

Estimated EV/Revenue ratio in the online travel market 2024, by segment

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• Premium Statistic Technologies global hotels plan to implement in the next three years 2022
• Premium Statistic Hotel technologies global consumers think would improve their future stay 2022

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Inbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

Outbound tourism visitor growth worldwide 2020-2025, by region

Outbound tourism visitor growth worldwide from 2020 to 2022, with a forecast until 2025, by region

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Hospitality and Tourism Management Major

White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

Consistently ranked as one of the leading hospitality and tourism management programs, both globally and nationally, Purdue’s hospitality and tourism management program will immerse you in the fast-paced hospitality industry and prepare you to work in a variety of management positions. Hospitality is internationally relevant and a powerful economic driver, and Purdue’s hospitality and tourism management major equips you with valuable skills to create memorable experiences for consumers.

Coursework is challenging and relevant to today’s workforce needs, and you’ll learn from faculty who bring years of industry experience into the classroom. To prepare you to be a well-rounded hospitality business professional, courses explore accounting, marketing, lodging, food service, tourism, human resource management, law and more. The major also offers a strong foundation of management classes. Additionally, the program’s hands-on learning experiences will prepare you to work in any facet of the industry, from food service to lodging to tourism and beyond. You’ll also participate in a 320-hour hospitality and tourism management paid internship that aligns with your professional career goals. 

Through a tremendous partnership with White Lodging — a relationship that is unique to Purdue — students are also provided with opportunities and support from a leading hospitality company that is second to none. The White Lodging LAUNCH Hospitality Immersion Program provides hospitality and tourism students the opportunity to work on campus at the Union Club Hotel , part of Marriott’s Autograph Collection of brands. These world-class facilities provide an exceptional learning laboratory for students, and is the only luxury student-run hotel of its kind.

Career Opportunities

Students who majored in hospitality and tourism management have a 98% job placement rate, finding successful careers at Amazon, Disney, Hilton Hotels and Resorts, Marriott International, White Lodging Services, and more. The following are notable career paths for hospitality and tourism management majors:

• Account executive
• Airline operations manager
• Catering director
• Convention/event planner
• Corporate recruiter
• Corporate travel manager
• Country club manager
• Director, convention and visitors bureaus
• Entrepreneur
• Events services manager
• Event planner
• Facilities manager (casino, healthcare, resort, sports venue, etc.)
• Food and beverage director
• Food service manager
• Hotel general manager
• Hotel operations director
• Human resources recruiter
• Marketing associate
• Product/equipment supplier
• Property manager
• Reservations coordinator
• Restaurant designer
• Restaurant owner/manager
• Revenue manager
• Sales representative
• Travel agency manager

Career Resources

• The  HTM Career Center  provides career planning services and coordinates more than 700 interviews each year.
• HTM Career Day  brings representatives from the industry to campus each fall for a career fair, keynote address and reception for employers and students.
• The  Center for Career Opportunities offers additional career fairs and assistance.
• The Certificate in Entrepreneurship and Innovation can complement your hospitality and tourism management degree without the need to take additional credits.

Learning Experiences

• Connect all your hospitality and tourism management knowledge in the capstone course as you build your own hospitality business with a team of classmates.
• Complete two mandatory  paid internships .
• Immerse yourself in a world-class hotel learning experience right on campus at the Union Club Hotel when participating in White Lodging’s LAUNCH Hospitality Immersion Program . 
• Train in the school’s two  restaurants : the John Purdue Room (fine dining) and the Boiler Bistro (quick service).
• Complete an optional six-month paid internship at a Shangri-La Hotel in China, or  study abroad  at various destinations around the world.
• Join  HTM student organizations that are mentored by our award-winning faculty, including the HTM Society, which organizes the annual  Black Tie Dinner fundraising event.
• Enhance your plan of study by completing the event and meeting management minor or a certificate in the White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management.
• Participate in research activities to explore of a variety of topics within hospitality and tourism management.

Program Quick Facts

Degree Type: Bachelor’s

Location: West Lafayette

Department/School: White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

Concentrations

Environmental Sustainability

The optional environmental sustainability concentration examines issues related to sustainability in the hospitality and tourism industry. Courses cover sustainable tourism and responsible travel, environmental ethics, environmental policy and more.

Hospitality Facilities Design and Management

The optional hospitality facilities design and management concentration allows you to focus on the systems, technology and architectural components of the hospitality industry. Courses cover mechanical and electrical systems, technology systems, construction management, facility design, project management and more.

Marketing and Sales

The optional marketing and sales concentration is designed for individuals interested in the process of generating revenue for hospitality and tourism businesses. Courses cover public relations, advertising, relationship selling, marketing, consumer behavior and more.

The optional finance concentration allows you to gain in-depth knowledge of managing financial affairs and financial decision-making in the business world. Courses cover investment management, corporate finance, international finance and more.

“Growing up as a part of a military family, I have moved many times. When it came time to select a university, I was living in Germany and had no idea where I wanted to go, but I knew I wanted to become an event management professional. After doing my research, I chose Purdue because of its highly esteemed HTM program!” — Claire

Hometown:  Fayetteville, North Carolina Major:   Hospitality & Tourism Management   Why Purdue:  Growing up as a part of a military family, I have moved many times. When it came time to select a university, I was living in Germany and had no idea where I wanted to go, but I knew I wanted to become an event management professional. After doing my research, I chose Purdue because of its highly esteemed HTM program! Favorite Place at Purdue:  My favorite place at Purdue is either the Marriott atrium or Mackey Arena. So many fun memories in both of those locations! Advice for an Incoming Freshman:  Don’t be afraid to change! College is all about finally having the chance to become someone you’ve always wanted to be. Seek out exciting opportunities to learn and grow, and trust me, these four years go by so fast, and you don’t want to waste a minute of it! I’m the president of HTM Society’s   Black Tie Dinner , if you have questions about anything please contact  [email protected] . Instagram:  @purdueblacktie

Other Hospitality and Tourism Management Majors

The magazine of Glion Institute of Higher Education

• What is tourism and hospitality?

Tourism and hospitality are thriving industries encompassing many sectors, including hotels, restaurants, travel, events, and entertainment.

It’s an exciting and dynamic area, constantly evolving and adapting to changing customer demands and trends.

The tourism and hospitality industry offers a diverse range of career opportunities that cater to various interests, skills, and qualifications, with positions available from entry-level to executive management.

The booming tourism  and hospitality industry also offers job security and career growth potential in many hospitality-related occupations.

What is tourism?

Tourism is traveling for leisure, pleasure, or business purposes and visiting various destinations, such as cities, countries, natural attractions, historical sites, and cultural events, to experience new cultures, activities, and environments.

Tourism can take many forms, including domestic, or traveling within your country, and international tourism, or visiting foreign countries.

It can also involve sightseeing, adventure tourism , eco-tourism, cultural tourism, and business tourism, and it’s a huge contributor to the global economy, generating jobs and income in many countries.

It involves many businesses, including airlines, hotels, restaurants, travel agencies, tour operators, and transportation companies.

What is hospitality?

Hospitality includes a range of businesses, such as hotels, restaurants, bars, resorts, cruise ships, theme parks, and other service-oriented businesses that provide accommodations, food, and beverages.

Hospitality is all about creating a welcoming and comfortable environment for guests and meeting their needs.

Quality hospitality means providing excellent customer service, anticipating guests’ needs, and ensuring comfort and satisfaction. The hospitality industry is essential to tourism as both industries often work closely together.

What is the difference between tourism and hospitality?

Hospitality and tourism are both related and separate industries. For instance, airline travel is considered as part of both the tourism and hospitality industries.

Hospitality is a component of the tourism industry, as it provides services and amenities to tourists. However, tourism is a broader industry encompassing various sectors, including transportation, accommodation, and attractions.

Transform your outlook for a successful career as a leader in hospitality management

This inspiring Bachelor’s in hospitality management gives you the knowledge, skills, and practical experience to take charge and run a business

Is tourism and hospitality a good career choice?

So, why work in hospitality and tourism? The tourism and hospitality industry is one of the fastest-growing industries in the world, providing a colossal number of job opportunities.

Between 2021 and 2031, employment in the hospitality and tourism industry is projected to expand faster than any other job sector, creating about 1.3 million new positions .

A tourism and hospitality career  can be a highly rewarding choice for anyone who enjoys working with people, has a strong service-oriented mindset, and is looking for a dynamic and exciting career with growth potential.

Growth and job opportunities in tourism and hospitality

Tourism and hospitality offers significant growth and job opportunities worldwide. The industry’s increasing demand for personnel contributes to economic and employment growth, particularly in developing countries.

The industry employs millions globally, from entry-level to high-level management positions, including hotel managers, chefs, tour operators, travel agents, and executives.

It provides diverse opportunities with great career progression and skill development potential.

Career paths in tourism and hospitality

There are many career opportunities in tourism management and hospitality. With a degree in hospitality management, as well as relevant experience, you can pursue satisfying and fulfilling hospitality and tourism careers in these fields.

Hotel manager

Hotel managers oversee hotel operations. They manage staff, supervise customer service, and ensure the facility runs smoothly.

Tour manager

Tour managers organize and lead group tours. They work for tour companies, travel agencies, or independently. Tour managers coordinate a group’s transportation, accommodations, and activities, ensuring the trip runs to schedule.

Restaurant manager

Restaurant managers supervise the daily operations of a restaurant. They manage staff, ensure the kitchen runs smoothly, and monitor customer service.

Resort manager

Resort managers supervise and manage the operations of a resort. From managing staff to overseeing customer service, they ensure the entire operation delivers excellence.

Entertainment manager

Entertainment managers organize and oversee entertainment at venues like hotels or resorts. They book performers, oversee sound and lighting, and ensure guests have a great experience.

Event planner

Event planners organize and coordinate events, such as weddings, conferences, and trade shows. They work for event planning companies, hotels, or independently.

vent planners coordinate all aspects of the event, from the venue to catering and decor.

Travel consultant

Travel consultants help customers plan and book travel arrangements, such as flights, hotels, and rental cars. They work for travel agencies or independently. Travel consultants must know travel destinations and provide superb customer service.

What skills and qualifications are needed for a career in tourism and hospitality?

Tourism and hospitality are rewarding industries with growing job opportunities. Necessary qualifications include excellent skills in communication, customer service, leadership, problem-solving, and organization along with relevant education and training.

Essential skills for success in tourism and hospitality

A career in the tourism and hospitality industry requires a combination of soft and technical skills and relevant qualifications. Here are some of the essential key skills needed for a successful career.

• Communication skills : Effective communication is necessary for the tourism and hospitality industry in dealing with all kinds of people.
• Customer service : Providing excellent customer service is critical to the success of any tourism or hospitality business . This requires patience, empathy, and the ability to meet customers’ needs.
• Flexibility and adaptability : The industry is constantly changing, and employees must be able to adapt to new situations, be flexible with their work schedules, and handle unexpected events.
• Time management : Time management is crucial to ensure guest satisfaction and smooth operations.
• Cultural awareness : Understanding and respecting cultural differences is essential in the tourism and hospitality industry, as you’ll interact with people from different cultures.
• Teamwork : Working collaboratively with colleagues is essential, as employees must work together to ensure guests have a positive experience.
• Problem-solving : Inevitably, problems will arise, and employees must be able to identify, analyze, and resolve them efficiently.
• Technical skills : With the increasing use of technology, employees must possess the necessary technical skills to operate systems, such as booking software, point-of-sale systems, and social media platforms.

Revenue management : Revenue management skills are crucial in effectively managing pricing, inventory, and data analysis to maximize revenue and profitability

Master fundamental hospitality and tourism secrets for a high-flying career at a world-leading hospitality brand

With this Master’s degree, you’ll discover the skills to manage a world-class hospitality and tourism business.

Education and training opportunities in tourism and hospitality

Education and training are vital for a hospitality and tourism career. You can ensure you are prepared for a career in the industry with a Bachelor’s in hospitality management   and Master’s in hospitality   programs from Glion.

These programs provide a comprehensive understanding of the guest experience, including service delivery and business operations, while developing essential skills such as leadership, communication, and problem-solving. You’ll gain the knowledge and qualifications you need for a successful, dynamic, and rewarding hospitality and tourism career.

Preparing for a career in tourism and hospitality

To prepare for a career in tourism and hospitality management, you should focus on researching the industry and gaining relevant education and training, such as a hospitality degree . For instance, Glion’s programs emphasize guest experience and hospitality management, providing students with an outstanding education that launches them into leading industry roles.

It would help if you also worked on building your communication, customer service, and problem-solving skills while gaining practical experience through internships or part-time jobs in the industry. Meanwhile, attending industry events, job fairs, and conferences, staying up-to-date on industry trends, and networking to establish professional connections will also be extremely valuable.

Finding jobs in tourism and hospitality

To find jobs in tourism and hospitality, candidates can search online job boards, and company career pages, attend career fairs, network with industry professionals, and utilize the services of recruitment agencies. Hospitality and tourism graduates can also leverage valuable alumni networks and industry connections made during internships or industry projects.

Networking and building connections in the industry

Networking and building connections in the hospitality and tourism industry provide opportunities to learn about job openings, meet potential employers, and gain industry insights. It can also help you expand your knowledge and skills, build your personal brand, and establish yourself as a valuable industry professional.

You can start networking by attending industry events, joining professional organizations, connecting with professionals on social media, and through career services at Glion.

Tips for success in tourism and hospitality

Here are tips for career success in the tourism and hospitality industry.

• Gain relevant education and training : Pursue a hospitality or tourism management degree from Glion to gain fundamental knowledge and practical skills.
• Build your network : Attend industry events, connect with colleagues and professionals on LinkedIn, and join relevant associations to build your network and increase your exposure to potential job opportunities.
• Gain practical experience : Look for internships, part-time jobs, or volunteering opportunities to gain practical experience and develop relevant skills.
• Develop your soft skills : Work on essential interpersonal skills like communication, empathy, and problem-solving.
• Stay up-to-date with industry trends : Follow industry news and trends and proactively learn new skills and technologies relevant to tourism and hospitality.
• Be flexible and adaptable : The tourism and hospitality industry constantly evolves, so be open to change and to adapting to new situations and challenges.
• Strive for excellent guest service : Focus on delivering exceptional guest experiences as guest satisfaction is critical for success.

Tourism and hospitality offer many fantastic opportunities to create memorable guest experiences , work in diverse and multicultural environments, and develop transferable skills.

If you’re ready to embark on your career in tourism and hospitality, Glion has world-leading bachelor’s and master’s programs to set you up for success.

Photo credits Main image: Maskot/Maskot via Getty Images

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English for Hotels and Tourism

What is English 4 Hotels?

English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions.

How does it work?

We like to think of ourselves as an "interactive online textbook" with a built-in "certification engine" that can be used in either remote or physical classrooms. The course is delivered through a standard web browser and will work on any desktop, laptop, tablet, or mobile phone with an Internet connection.

The course content and activities are meticulously crafted by TEFL (Teaching English as a Foreign Language) experts. The difficulty level spans from "Pre-intermediate" to "Advanced," aligning with the CEFR (Council of Europe Language Level) scale, ensuring comprehensive language proficiency coverage.

What materials are included?

Make your classes more fun and more productive, focus on real language and job skills.

Our content is written by Hotels and Tourism professionals and edited by certified EFL instructors. This is not a re-hashed general purpose English course.

We teach at intermediate to advanced level.

Students require at least B1 (lower-intermediate) or higher on the CEFR scale to succeed in this course.

Reporting Features

We offer detailed reporting for classrooms activity and grades. Everything the student does is tracked for the teacher or school administrator.

Develop a Class Community

Our virtual classrooms offer discussion forums where teachers can post important updates, pdfs, mp3s, and image files.

We have unique activities

The course includes custom-programmed reading, gap fill, listening, spelling, writing, and speaking activities.

Responsive Interface

All activities can be done on a smartphone, tablet, computer or any size device.

Certification Ready

Includes Hotels and Tourism English certificate that students can download and print out. A built-in QR code is used to help ID verification.

Partner with Us

Inquire about our co-branding options, partnerships, etc. Make your EFL (English as a Foreign Language) and ESP (English For Specific Purposes) more productive.

Certification Included!

Customisation and co-branding of the certificate is now available for our Pro+ users. Please visit our shop for more details!

Why English for Hotels and Tourism? Read why so many teachers and schools love using our platform.

Our proprietary platform has been praised by quality language schools around the world. Most schools find they can improve their overall educational quality while saving both time and money. Get the complete picture by visiting our Featured Schools pages, Blog , and Info page .

What is the pedagogy behind this?

Content written by experts.

Many ESP (English for Specific purposes) teachers don't even know the subject they are teaching. That's okay! Our content is written and narrated by professionals, many of whom are certified EFL (English as a Foreign Language) teachers.

Built-in Classroom Tools

Easily view and manage students, time spent online, completed activities, and grades Take the tour...

Gamification Via World Rankings

Students can match their scores against a database of users worldwide View more...

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There are no banner-ads, 3rd-party trackers, or other forms of advertisement on this site to distract from the educational experience.

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Amsterdam’s Latest Effort to Fight Excessive Tourism: No New Hotels

The city wants no more than 20 million hotel stays annually. The measure is one of multiple efforts to control the flow of visitors.

By Claire Moses

Amsterdam has been searching for any way to rein in the number of tourists that visit the city every year.

In March of last year, the city launched an ad campaign specifically targeted at British men between 18 and 35, urging them to “stay away.”

In July, the Dutch capital announced it would bar cruise ships from docking in the city center .

The city has also long tried to control the crowds in its red-light district, where rowdy groups of tourists often cause disruptions to local residents. It has added stricter rules about smoking marijuana . It has banned new tourist shops. And still, the people keep coming.

Now, the city — which is as well known for its canals and 17th century art as for its legal sex industry and easy access to marijuana — has taken one more step to further restrict the explosive growth of tourists: It is banning hotels from being built.

“Amsterdam is saying ‘no’ to new hotels,” the City Council said in a statement. “We want to make and keep the city livable for residents and visitors,” it added.

Amsterdam, which added that it was seeking to keep hotel stays by tourists to under 20 million per year, saw its highest number of visitors before the pandemic in 2019, when there were 25.2 million hotel stays, according to the city’s data.

Last year, that number was exceeded by tourists staying over in Amsterdam, not including stays in short-term rentals like Airbnbs and cruise ships. And the measure also does not take into account daily visitors who do not stay the night.

The ban on new hotels, while sending a clear message about the city’s aim to reduce the number of visitors, is also largely symbolic. The city’s policy on hotel construction was already strict, and there had been only three proposals since 2017 that met Amsterdam’s requirements, according to the city. New hotels that had been approved or were in development — 26 in total — would be allowed to proceed for now.

Under the new rules, a new hotel can only open if another one closes. It also isn’t allowed to add more rooms than were available, according to the city.

“The effect won’t be very big,” said Ko Koens, a professor of new urban tourism at Inholland University in Rotterdam, the Netherlands. He also said that in the long run, the capping of hotels could make them more expensive to stay at.

While this ban alone would not make a huge dent in the number of visitors to the city, Mr. Koens said, taken together with other initiatives it could make Amsterdam a less appealing place to visit. But, he said, “For now, visitors don’t seem to mind.”

In total, Amsterdam has nearly 42,000 hotel rooms that can accommodate more than 92,000 people, according to Statistics Netherlands, a governmental institution that compiles data about the country. (In total, the Netherlands has more than 150,000 hotel rooms.)

Amsterdam’s initiatives to rein in tourism have been largely focused on its crowded city center. But as long as Amsterdam’s airport, Schiphol, continues to be a major European hub, it won’t be easy to keep visitors away from the city.

“There are no simple solutions,” Mr. Koens said. “It’s super complex.”

Amsterdam also announced this week it would start cutting the number of river cruises allowed to dock in its waters. In 2023, that number was 2,125. In 2028, the city wants it to be halved, with no more than 1,150. The city predicts that effort could reduce the number of visitors that come into town by 271,000. This proposal, the city said, is to improve the quality of life for residents and to reduce emissions and crowds.

“The balance in the city needs to improve,” Hester van Buren, a deputy mayor who focuses on the city’s port, said in a statement.

Amsterdam isn’t the only major European destination that has been struggling to get a grip on the growing number of tourists. Venice announced it would charge day-tripping visitors 5 euros ($5.33) to enter the iconic streets of its city center on weekends and some holidays from April 25 through mid-July, its busiest season.

Amsterdam, currently in a busy touristic time because of its famous blooming tulips, has not announced a similar measure, but it is likely there will be more efforts and experiments designed to limit visitors — like the hotel ban.

“Without such a stop, Amsterdam’s center would become one big hotel,” Mr. Koens said. “You don’t want that either.”

Claire Moses is a Times reporter in London, focused on coverage of breaking and trending news. More about Claire Moses

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Amsterdam was flooded with tourists in 2023, so it won't allow any more hotels

Ayana Archie

Tens of thousands of people watched as dozens of colorfully decorated boats toured the Dutch capital's historic canals Saturday, Aug. 5, 2023, in the most popular event of a six-day Pride Amsterdam festival that attracts tens of thousands of visitors to the city. Peter Dejong/AP hide caption

Tens of thousands of people watched as dozens of colorfully decorated boats toured the Dutch capital's historic canals Saturday, Aug. 5, 2023, in the most popular event of a six-day Pride Amsterdam festival that attracts tens of thousands of visitors to the city.

Amsterdam's local government is cracking down on local over-tourism by putting a ban on new hotels, it said Wednesday .

New hotels can only be built if another closes down, and the city is urging developers to choose a site outside of the city center.

If a new hotel is built in place of an old one, it must be more modern or more sustainable. Twenty-six hotels that have already been issued permits will not be affected by the ban, the city said.

In Amsterdam, even the tourists say there are too many tourists

The move was triggered by Amsterdam's "Tourism in balance" policy, which was created in 2021 after a public initiative in which 30,000 residents called for more control of the tourism industry.

Under "tourism in balance," aims to limit overnight stays in hotels by tourists to 20 million a year. In 2023 tourists spent about 20.7 million nights in Amsterdam, a number that doesn't include vacation rentals, bed and breakfast stays or cruise trips. That means "the municipal executive is obliged to take action," the city says.

Amsterdam also has been attempting to curb other behaviors by tourists, including banning cannabis smoking in certain parts of the city , closing some clubs and bars earlier, placing new limits on canal cruises and converting some hotels into homes or offices.

Amsterdam bans new hotels and puts limit on overnight tourists

Amsterdam continues to crack down on overtourism by prohibiting the development of new hotels and limiting the number of travelers allowed to stay overnight in the city. 

“We want to make and keep the city livable for residents and visitors,” the Netherlands city said in an announcement last week. 

Amsterdam has had strict policies for new hotels since 2017, but the new initiative seeks to “ensure that the number of hotel stays does not increase even further,” according to the announcement.

Under the new regulation, a new hotel may only be built “under certain conditions, if a hotel closes elsewhere,” the city said. This way, the number of accomodations in the city will stay stagnant. The hotel must also “be better,” like being more sustainable. 

Traveling to Europe soon? Barcelona is another popular European city increasing its tourist tax to battle overtourism

Learn more: Best travel insurance

Twenty-six previously approved hotel projects will proceed with their construction as planned, according to the announcement. New hotels are being encouraged to be built outside the city center. 

Along with the hotel ban, the city is also limiting the number of overnight stays to 20 million for the year. 

The limit comes after residents complained of the effects of the high number of tourists. In 2023, the city experienced 20,665,000 overnight stays in hotels alone, not reflecting holiday rentals, bed and breakfasts and cruise nights. 

The regulation is the latest in a string of moves by the popular European destination to address rowdy visitors and mass tourism. This year, the city’s tourist tax increased from 7% to 12.5% – the highest in Europe. The city also banned guided tours through its famous Red Light District in 2019.

Kathleen Wong is a travel reporter for USA TODAY based in Hawaii. You can reach her at [email protected] .

Amsterdam blocks construction of new hotels to fight overtourism

Dutch officials are trying to limit the number of tourists flooding amsterdam.

In another attempt to crack down on overtourism, officials in Amsterdam are banning the construction of new hotels in the Dutch capital.

The policy, announced Wednesday, only permits new hotels in a one-in, one-out system; a new hotel can be built only if another closes. New hotels may not exceed the bed count of the previous hotels and must be “better,” per the city’s release, with more modern and sustainable features.

“Amsterdam says ‘no’ to new hotels,” reads a translated statement from city officials. “We want to make and keep the city livable for residents and visitors.”

The effort follows initiatives in Amsterdam to limit the influx of tourists into the city, a destination known for its tolerant drug policies, sex industry and liberated party scene.

In Amsterdam, people are not prosecuted for buying up to 5 grams of cannabis, which can be purchased in coffee shops. For years, city officials have been trying to rein in hordes of “nuisance” tourists, or those who are attracted to the city by the promise of a night of debauchery.

In June 2023, the city council passed the “ tourism balance in Amsterdam ” policy, which set a maximum number of overnight stays and day visits in the city, capping the annual visitor count at 20 million people per year. Wednesday’s guidance re-ups that regulation; the number of hotel nights in 2023 was 20,665,000, according to the city.

“We are now taking more measures to ensure that the number of hotel nights does not increase even further,” the city’s statement read.

That same year, seeking to curb the rowdy crowds of the Red Light District and offer residents a better night’s sleep, the city cracked down on public pot smoking in the streets and limited the hours of operation for certain restaurants and sex establishments.

Amsterdam also launched a “ Stay Away ” campaign, directly targeting British men between the ages of 18 to 35. The demographic group frequents the city for “stag” or bachelor parties, which residents say are disruptive .

Also in 2023, city officials adopted a proposal to relocate a cruise ship terminal . In addition to addressing pollution concerns, the move sought to prevent crowds of tourists from flooding the city’s center upon docking.

It’s unclear how the city plans to enforce the new hotel construction policy; according to the release, new hotels already under construction may continue. That includes 26 hotels with existing permits.

More travel news

How we travel now: More people are taking booze-free trips — and airlines and hotels are taking note. Some couples are ditching the traditional honeymoon for a “buddymoon” with their pals. Interested? Here are the best tools for making a group trip work.

Bad behavior: Entitled tourists are running amok, defacing the Colosseum , getting rowdy in Bali and messing with wild animals in national parks. Some destinations are fighting back with public awareness campaigns — or just by telling out-of-control visitors to stay away .

Safety concerns: A door blew off an Alaska Airlines Boeing 737 Max 9 jet, leaving passengers traumatized — but without serious injuries. The ordeal led to widespread flight cancellations after the jet was grounded, and some travelers have taken steps to avoid the plane in the future. The incident has also sparked a fresh discussion about whether it’s safe to fly with a baby on your lap .

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• Graduates Dept.
• Student Hotels
• Banks and Insurance
• Cyber Cafes
• Athletics and Recreation Facilities
• O6U Magazine
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• Cooperation and Agreements
• Cultural Relations Department
• Career Advising Services
• Information Technology Services
• Library (Special Library Hours)
• Teaching Hospital
• Teaching Museum
• Languages Labs
• Seminars Symposia & Conf.
• Academic Advising
• O6U Solidarity Prog.(SSP)
• Financial Support (FS)
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• Sustainability at O6U
• Transport Program
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• Academic Record
• Pre Registration
• Major Registration
• General Guidance
• Enquiries, Feedbacks and Complaints

Faculty of Tourism & Hotels.

• Faculty Admission Policy
• Dept. of Tourism Studies Admissions Policy
• Dept. of Tourist Guidance Admissions Policy
• Dept. of Hotel Management Admissions Policy
• Vision & Mission & Objectives
• Registration & Study
• Organizational Structure
• Hotel Management
• Tourism Studies
• Tourism Guidance
• Office Hours for Faculty Members
• Faculty Staff
• Vision and Mission
• Quality Assurance Unit Committee
• The Ethical Code of Staff Members
• Leadership Selection Criteria
• Committee of Educational Facilities
• Committee of Training, Technical Support & Social Responsibility
• Academic Reference Standards for Tourism & Hotels
• Standards of Selection Administrative Leadership
• Students Assesment
• Planning Committe & performance evaluation
• Internal Audit Committee & Preparation
• Committee Training, Technical Support & Social Responsibility
• Committee of Educational Programs
• Intellectual Property and Copyright
• Quality Assurance Unit Guide
• Student Guide
• Student Support
• Social and Health Care Programs
• Academic Advising Guide
• Research Plan
• Masters and Ph.D.
• Scientific Research
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• Faculty Policies
• Joint International conferences
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• Protocols & Agreements
• Community Service Committee
• Follow-up Committee of graduates
• Crises & Disasters Committee
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• Postgraduate Studies Committee
• Research and Activities Committee
• Tourism Training and Consultancy Center
• Educational facilities
• Photo Gallery
• Community Service and Environmental Affairs
• Amadeus System
• OPERA Property Management System
• Educational Hotel Facilities
• Educational Museum
• Tourism Company Office Model
• Training Guide
• Training Committee 2020-2021
• Training Committee 2021-2022
• Training Committee 2022-2023
• Mechanism for Receiving Complaints
• Egyptian Tourism Authority
• Ministry of Tourism
• Alumni Guide
• Ministry on Higher Education
• National Authority for Quality Assurance and Accreditation of Education
• Graduates Page
• Description of educational programs
• Scientific Journal
• Youth Affairs
• Faculty Building Map.
• Criteria for selecting academic leaders
• Values guide

رؤيــة الكلية :

كلية السياحة والفنادق جامعة 6 أكتوبر مؤسسة تعليمية متميزة محليا وإقليميا في مجال التعليم السياحي والفندقي والإرشاد السياحي، وذات مردود إيجابي في خدمة المجتمع والبحث العلمي.

رسالة الكلية :

تلتزم كلية السياحة والفنادق جامعة 6 أكتوبر بإعداد خريج مؤهل قادر على العمل في مجالات السياحة والفندقة والإرشاد السياحي، والارتقاء بالأبحاث العلمية التطبيقية، وتحقيق خدمة مجتمعية متميزة، في إطار من الممارسات المهنية الأخلاقية. الغايات النهائية والأهداف الإستراتيجية الغاية الأولى: الإرتقاء بجودة الأداء وتحسين القدرة التنافسية للكلية الأهداف الإستراتيجية: الهدف الأول: التطوير المستدام للبنية التحتية والموارد المادية والبشرية. الهدف الثاني:دعم وتطوير منظومة الجودة والإعتماد بالكلية الغاية الثانية: تطوير منظومة التعليم والفاعلية التعليمية الأهداف الإستراتيجية: الهدف الأول: تطوير البرامج التعليمية وفقاً للتغيرات المستمرة بسوق العمل الهدف الثاني: تعزيز دور العملية التعليمية في بناء شخصية الطالب أكاديمياً ومهنياً الغاية الثالثة: تطوير أداء الكلية في قطاع البحث العلمي والدراسات العليا. الأهداف الإستراتيجية: الهدف الأول: إستحداث برامج دراسات عليا متوافقة مع إحتياجات سوق العمل والمجتمع الهدف الثاني: تعظيم مساهمات البحث العلمي في مواكبة التوجهات الحديثة لصناعة السياحة الغاية الرابعة: تعزيز دور الكلية في خدمة المجتمع وتنمية البيئة الأهداف الإستراتيجية: الهدف الأول: فتح قنوات تواصل مستدامة مع البيئة المحيطة وسوق العمل السياحي الهدف الثانى: تعظيم دور الكلية في النهوض بالمجتمع والبيئة

Latest News

Follow our latest news, 16 dec faculty of tourism & hotels..

محاضرة لطلاب قسم أدارة الفنادق

قام قسم إدارة الفنادق بدعوة الشيف نهي صالح لالقاء محاضرة لطلاب قسم أدارة الفنادق عن ( أهمية المشاريع وكيفية البدء فيها ) تحت إشراف أ.د / هناء فايد

المؤتمر العلمي السنوي لقسم الإرشاد السياحي

 تحت رعاية: ا.د./ هناء فايد - عميد الكلية ا.د./ رشا عمران - رئيس القسم وبحضور جميع أعضاء هيئة التدريس والهيئة المعاونه بالقسم. تم يوم الأ

03 Dec Faculty of Tourism & Hotels.

congratulation.

For this week's EANES Seminar we were delighted to be joined by Ahmed Hamden, Associate Professor of Egyptology and Head of the Tourism Guidance Depar

28 Nov Faculty of Tourism & Hotels.

خطة الإخلاء لكلية السياحة والفنادق

   لقطات من خطة الإخلاء لكلية السياحة والفنادق

الرحلة العلمية التعليمية لقسم الإرشاد السياحي

الرحلة العلمية التعليمية لقسم الإرشاد السياحي لمحافظة الاسكندرية وذلك يوم السبت الموافق ٢٥ نوفمبر ٢٠٢٣. تحت اشراف :- ا.م.د./ ميرفت ماهر ا./ روفا

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Thousands protest in Spain's Canary Islands over mass tourism

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