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Travel Consultant Job Description

Travel consultants provide suggestions for travel arrangements and then proceed to make those plans upon confirmation that clients would like to purchase the package. Most travel consultants require a deposit before they work to secure reservations.

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Travel Consultant Job Description Template

We are looking for a well-traveled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.

To ensure success as a travel consultant, you should plan arrangements in accordance with clients' mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.

Travel Consultant Responsibilities:

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.

Travel Consultant Requirements:

• High school diploma or equivalent.
• Qualification in tourism or similar is preferred.
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.

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Travel Consultant Job Description [Updated for 2024]

In the age of global exploration, the focus on travel consultants has never been stronger.

As the world becomes more accessible, the demand for knowledgeable individuals who can plan, guide, and ensure seamless travel experiences grows more pronounced.

But let’s dig deeper: What’s really expected from a travel consultant?

Whether you are:

• A job seeker looking to understand the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of travel consultancy,

You’ve found the right spot.

Today, we present a customizable travel consultant job description template, created for effortless posting on job boards or career sites.

Let’s dive right in.

Travel Consultant Duties and Responsibilities

Travel Consultants provide expert advice and guidance on travel options to individuals and groups.

They utilize their knowledge of travel destinations and the travel industry to arrange travel accommodations and plan travel itineraries based on the client’s preferences and budget.

Their duties and responsibilities include:

• Consulting with clients to determine their travel needs and preferences
• Researching and presenting travel itinerary options including transportation, accommodation, and attractions
• Booking and confirming reservations for travel and accommodation
• Offering and selling travel insurance and other travel products
• Advising clients on necessary travel documents such as visas and passports
• Keeping up-to-date with changes and trends in the travel industry
• Providing information on travel advisories and safety warnings
• Handling and resolving client complaints and issues
• Maintaining accurate records of client bookings and payments
• Building and maintaining relationships with travel suppliers and industry partners

Travel Consultant Job Description Template

We are seeking a detail-oriented and experienced Travel Consultant to join our team.

In this role, you will be responsible for organizing and booking clients’ travel plans including transportation, accommodation and activities.

Travel Consultant responsibilities include understanding the clients’ travel needs, planning and arranging customized travel experiences, and selling suitable travel packages and services.

The successful candidate should be passionate about travel, have excellent knowledge of various travel destinations, and outstanding customer service skills.

Responsibilities

• Plan and sell travel experiences, accommodations, insurance, and other travel services
• Cooperate with clients to determine their needs and advise them on travel destinations, travel dates, costs and accommodations
• Manage travel-related issues or emergencies
• Collaborate with clients to determine their needs and suggest suitable travel packages
• Organize travels from beginning to end, including tickets, accommodation, and transportation
• Supply travelers with pertinent information and useful travel/holiday materials
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Maintain relationships with key persons to ensure maximum client satisfaction

Qualifications

• Proven work experience as a travel consultant
• Excellent knowledge of travel software and computer reservation systems
• Fluency in English; knowledge of additional languages is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in hospitality, travel, tourism, business or relevant field
• Personal travel experience will be considered an advantage
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel discounts

Additional Information

• Job Title: Travel Consultant
• Work Environment: Office setting with options for remote work. Occasional travel may be required for familiarization trips or industry conferences.
• Reporting Structure: Reports to the Travel Agency Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Consultant Do?

Travel Consultants, also known as travel agents, primarily work for travel agencies, tour companies, or operate their own business.

They can also work as independent contractors or consultants.

Their main task is to plan, organize, and book travel arrangements for their clients.

This includes not only booking flights, hotels, and car rentals, but also arranging for tours or other local attractions at the destination.

Travel Consultants provide advice on potential travel destinations, offer information about the local culture, customs, and regulations, and address any travel concerns their clients might have.

This information may include details about necessary travel documents, like visas or passports, or health and safety advisories.

They also work on creating customized itineraries based on their clients’ preferences, budget, and travel goals.

These itineraries may include details about sightseeing spots, dining options, local transportation, and other travel-related aspects.

Travel Consultants often deal with suppliers, such as airlines, hotels, and tour operators, to negotiate contracts, make reservations, and handle any changes or cancellations.

A significant part of their job is to ensure client satisfaction and handle any emergencies or problems that arise during the trip.

This could include rebooking flights, arranging alternative accommodations, or helping with travel insurance claims.

They also stay updated about changes in the travel industry, such as new travel destinations, airline policies, or travel technology, to provide their clients with the best possible service.

Travel Consultant Qualifications and Skills

A proficient travel consultant should have skills and qualifications that align with the role, such as:

• Strong knowledge of various travel destinations and the services available in those destinations
• Excellent interpersonal skills to connect with clients, understanding their specific travel needs and preferences
• Exceptional communication skills to provide clear and accurate information to clients, as well as listen and understand client requests
• Excellent organizational skills for managing travel arrangements, such as booking flights and accommodations, arranging transport, and planning itineraries
• Strong sales skills to effectively promote and sell travel products and services, while also building long-term client relationships
• Problem-solving skills to handle any changes or issues that may arise during the travel planning process or the trip itself
• Customer service skills for performing transactions, handling inquiries, and providing after-sales support, including handling complaints and giving advice
• Working knowledge of travel software systems and online booking tools, as well as proficiency in using computer systems and office software
• Attention to detail to ensure all travel arrangements are made correctly and according to the client’s requirements

Travel Consultant Experience Requirements

Travel consultants typically require at least 1 to 2 years of experience in the travel industry or a customer service role.

This experience can be gained through internships, part-time roles, or positions in related fields such as hospitality or tourism.

Candidates with a background in business or sales may also qualify for travel consultant roles, as these positions often involve selling travel packages and negotiating travel deals.

Those with more than 3 years of experience often have a thorough understanding of the travel industry, including expertise in booking flights, accommodations, and other travel services.

They are also usually familiar with travel-related software and applications.

Travel consultants with more than 5 years of experience may have leadership experience and could be eligible for managerial roles in travel agencies or tour companies.

They may also have specialized knowledge or certifications in areas such as luxury travel, adventure tourism, or corporate travel management.

In addition to practical experience, many employers prefer travel consultants who have completed relevant training or education, such as a diploma or degree in travel, tourism, or a related field.

Travel Consultant Education and Training Requirements

Travel Consultants typically need a high school diploma or equivalent education.

However, many employers prefer candidates with a bachelor’s degree in travel and tourism, hospitality, or a related field.

In addition to formal education, they should have a good understanding of world geography, different cultures, and travel regulations.

Proficiency in foreign languages can also be beneficial.

Many travel consultants gain practical skills through on-the-job training, which includes reservation system software training, customer service training, and learning about the different products and services available to travelers.

Certifications can also be beneficial for travel consultants.

For instance, the Travel Institute offers the Certified Travel Associate (CTA) and Certified Travel Counselor (CTC) credentials, which require continuing education and work experience.

In-depth knowledge about certain destinations or types of travel (like luxury or business travel) can also be an advantage.

This can be achieved through personal travel experiences or specialized training courses.

Finally, because the travel industry is constantly changing, travel consultants must continually update their knowledge through seminars, workshops, and industry events.

Travel Consultant Salary Expectations

A Travel Consultant earns an average salary of $40,840 (USD) per year.

This salary can fluctuate depending on the individual’s experience, skills, location, and the size of the employing agency.

Furthermore, additional earnings could be made from commissions based on sales of travel packages.

Travel Consultant Job Description FAQs

What skills does a travel consultant need.

Travel consultants should possess excellent communication and interpersonal skills to understand their clients’ travel needs and preferences.

They should also have good organizational skills to plan and arrange complex travel itineraries.

Knowledge of travel software and reservation systems is also required.

A good travel consultant should also be able to handle stressful situations, as they often need to make last-minute travel arrangements or cope with travel emergencies.

Do travel consultants need a degree?

While a degree is not always required, many travel consultants have degrees in fields like hospitality, tourism, or business.

Some travel agencies prefer consultants with a background in a specific area, such as luxury travel or business travel.

Certifications from recognized travel organizations, such as The Travel Institute or The American Society of Travel Agents, can also be beneficial.

What should you look for in a travel consultant resume?

In a travel consultant’s resume, look for previous experience in the travel industry, including roles at travel agencies or hospitality companies.

Familiarity with travel software and reservation systems is also a plus.

Other valuable qualities to look for include strong customer service skills, the ability to handle stress, and proficiency in multiple languages.

What qualities make a good travel consultant?

A good travel consultant is passionate about travel and enjoys helping others explore the world.

They are detail-oriented, ensuring that all travel arrangements are made accurately and efficiently.

They have excellent interpersonal skills, making clients feel comfortable and understood.

Additionally, they are problem solvers, able to quickly come up with solutions when travel plans change or emergencies arise.

Is it difficult to hire travel consultants?

Hiring travel consultants can be challenging due to the specific skills and knowledge required for the job.

The ideal candidate should not only have a passion for travel, but also have excellent customer service skills, knowledge of various travel destinations, and the ability to handle stressful situations.

Offering competitive salaries, opportunities for travel, and a supportive work environment can help attract high-quality candidates.

So there you have it.

Today, we’ve unraveled the mystery behind what it actually means to be a travel consultant.

And guess what?

It’s not just about booking flights and hotels.

It’s about curating unforgettable experiences, one destination at a time.

With our reliable travel consultant job description template and real-world examples, you’re fully equipped to take the leap.

But why stop there?

Venture further with our job description generator . It’s your next step to creating precision-designed job listings or refining your resume to perfection.

Every travel itinerary is a part of a larger journey.

Let’s craft those unforgettable experiences. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel Consultant Job Description Template

What Does a Travel Consultant Do?

Travel consultants advise clients about options for travel in accordance with stated objectives. They facilitate travel arrangements and accommodations for individuals and groups. They also make sure that clients have all the necessary documentation required to travel to their destinations.

Travel Consultant Job Overview

In the travel consultant role, you will research domestic and international places of interest. You will book travel arrangements and collect payments from customers. Success in this position will be demonstrated by the effective execution of each customer’s travel plans.

Travel Consultant Job Responsibilities and Duties

• Books flight and other transportation arrangements as well as lodging and tours
• Provides information about travel destinations and accommodations
• Communicates with vendors of travel-related products to get the best deals
• Visits sites in advance of recommending to tourists
• Markets and sells holiday and other specialized tour packages

Travel Consultant Job Requirements

• Associate or Bachelor’s degree in Hospitality, Travel and Tourism, or similar field
• A certificate in travel consultancy
• Great sales and marketing ability
• Superior knowledge of tourism-industry trends
• Excellent knowledge of travel software
• Ability to speak multiple languages is a plus

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Adrienne Smith is a content strategy consultant working with high-growth businesses on their brand messaging, content strategy, and content creation. A digital nomad, she's exploring the world's cultures and cuisines as she works.

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Travel Consultant Job Description Template

A travel consultant helps people plan their holidays and business trips. They offer advice on where to go, how to get there, and what to do once you're there. They also book flights, accommodation, and transport.

Travel Consultant Job Responsibilities

• Arrange travel for business and vacation customers
• Determine destination, modes of transportation, travel dates, costs and accommodations
• Plan and sell transportation and accommodations using knowledge of travel routes
• Calculate total travel costs and hand out final itinerary to customer
• Answer questions regarding travel regulations, passports and visas
• To provide excellent customer service to clients in order to ensure their satisfaction with the travel planning process.
• To work with clients to determine their travel needs and preferences, and develop customized travel itineraries that meet their requirements.
• To research various destination options and make recommendations based on client’s needs and interests.
• To book transportation, accommodation, and other necessary arrangements for clients’ trips.
• To keep upto-date on the latest developments in the travel industry in order to better serve clients’ needs and offer them new travel opportunities.

Travel Consultant Job Skills & Qualifications Needed

• Excellent customer service skills
• Good communication and interpersonal skills
• Proven sales ability
• High level of computer literacy, including experience with booking systems and Microsoft Office applications
• Ability to work well under pressure and meet deadlines
• Attention to detail
• Qualifications:
• A relevant tertiary qualification in tourism or travel would be highly regarded but is not essential.
• Industry qualifications such as a Certificate III in Travel may also be beneficial.

Similar job descriptions

Human resources management consultant, wedding consultant, development director, startup consultant, bi consultant.

Job Description

Travel Consultant job description

Example travel consultant requirements on a job description.

• Bachelor's degree in Travel & Tourism or related field.
• 3+ years' experience in travel consulting.
• Proficient in multiple computer software programs.
• Knowledge of travel destinations and cultures.
• Certified Travel Counselor (CTC) designation.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High degree of multitasking and organizational skills.
• Commitment to ongoing professional development.

Travel Consultant job description example 1

Flight centre travel consultant job description, travel consultant job description example 2, adtrav travel management travel consultant job description, resources for employers posting travel consultant jobs.

Travel Consultant job description FAQs

What are the most common skills on a job description for a travel consultant, what does a travel consultant do.

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Travel Consultant job description

Download this resource!

If you are a recruiter, you need to create an effective job description that outlines the responsibilities, skills, and qualifications required of a Travel Consultant. This will help you attract top talent and ensure that you find the ideal candidate for the job. In this article, we will provide you with a Travel Consultant job description template that you can use to make your recruitment process more efficient and effective.

A travel consultant is a professional who advises clients on their travel needs and helps them make arrangements for flights, hotels, transportation, and other travel-related services. They work closely with clients to ensure their travel plans are seamless and enjoyable. A travel consultant must be knowledgeable about destinations, travel regulations, and requirements for visas and passports.

T ravel Consultant r esponsibilities

• Researching and providing clients with options for flights, accommodations, transportation, and activities based on their preferences and budget.
• Creating and booking travel packages for clients.
• Providing advice on travel regulations and requirements for visas and passports.
• Helping clients navigate through the booking process, including making reservations and issuing tickets.
• Communicating with clients before, during, and after their trip to ensure their satisfaction and address any concerns or issues that arise.
• Building relationships with clients to encourage repeat business and referrals.
• Staying current on industry news and trends to provide the best advice and recommendations to clients.

Required skills

• Strong customer service skills and ability to communicate effectively with clients.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of travel regulations and requirements for visas and passports.
• Strong research skills to find the best travel options for clients.
• Proficiency in using travel booking systems and software.
• Ability to work well under pressure and meet tight deadlines.
• Flexibility and willingness to work outside normal business hours, including weekends and holidays.

Required qualifications

• High school diploma or equivalent is required; a degree in hospitality, tourism, or a related field is preferred.
• Previous experience in a similar role is preferred.
• Familiarity with travel booking systems and software is required.
• Certification from a recognized travel agency is preferred.
• Strong knowledge of popular travel destinations and industry trends.

A travel consultant is a vital role in the travel industry that requires someone with excellent communication, organizational, and problem-solving skills. It is the travel consultant's responsibility to provide valuable travel advice to clients and assist them in planning their trips. Whether it be booking flights, accommodations, or creating itineraries, a travel consultant ensures that the client's needs are met. This job description template provides an outline of the skills and qualifications required for this role, and those interested in this career path should consider pursuing education or experience in the travel industry to maximize their potential in this field.

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Senior Travel Consultant Job Description

Senior travel consultant duties & responsibilities.

To write an effective senior travel consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included senior travel consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Senior Travel Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Travel Consultant

List any licenses or certifications required by the position: IATA, CPA, CIA, BLS, PMP, PMI

Education for Senior Travel Consultant

Typically a job would require a certain level of education.

Employers hiring for the senior travel consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Tourism, Business, Education, Computer Science, Technical, Engineering, Communication, Design, Computer, Marketing

Skills for Senior Travel Consultant

Desired skills for senior travel consultant include:

Desired experience for senior travel consultant includes:

Senior Travel Consultant Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Explain the business, organization, leadership and individual contributor factors that influence organizational solutions to deliver value to the client
• Approach change management as both an art and a science, leveraging proven change methodologies strong understanding of individual and organizational psychological factors that influence and drive behavior change
• Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement workstreams
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• Manage and lead resources assigned to project
• Drive Cloudenablement, strategy, and sales to deliver on cloud targets
• Ability to mentor junior sales members on current technologies and industries
• Presenting technology training to junior Sales Consultants and sales people
• Helping sales teams develop and execute sales campaigns and Go-To-Market programs
• Maintains client profiles, including information on family members where applicable, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included
• Experience in guiding and designing Workday FDM
• Prior Financials implementation (3+ cycles) experience (PSFT, ORCL, SAP etc…)
• Strong working knowledge of computer technology
• Requires Master's degree in Computer Science, Software Engineering, Management Information Systems, or a related field plus two years of experience with Salesforce development
• Current Salesforce certifications (Administrator/Advanced Administrator, Platform Developer 1 or 2, App Builder, Sales/Service Cloud)
• 7 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement
• Updates and/or build passenger company profiles
• Makes travel arrangement to client related on air/hotel/car/rail/visa
• Successfully plan, manage and deliver projects within the defined budget, timelines, resource allocations and scope
• Work in shift duties or stand by duties due to operational requirements
• Responsible for accurately and efficiently handling emergency requests via multiple channels
• Act as emergency point of contact for multi- customers and provides active travel consultation and solution towards the business customers
• Works independently and serving multi-customers and demanding customers
• Working early mornings, late evenings, weekends and Bank Holidays
• Working virtually from the Manchester/Hull office on a multitude of accounts
• Understanding and following the procedures for starting and finishing cover
• Understanding of the different training and user adoption approaches needed for successfully deploying cloud (SaaS) applications
• Direct experience with Sales/CRM, HR processes or Google, Salesforce.com or Workday technology implementations
• Proficiency in program design, curriculum design, content and course development, and multiple forms of media development and deployment
• Experience conducting business interviews and leading client workshops
• Strong proficiency with presentation tools and applications (Captivate is preferred)
• Ability and confidence to work closely with, and advise, senior executives at a given customer
• Accurately handling all business travel reservations and meeting deadlines
• Monitoring, sorting and working global distribution systems (GDS) queues daily to maintain quality control
• Remaining informed of all airline rules and regulations and current affairs
• Following procedures relating to back-office requirements and deadlines are adhered to at all times
• Developing and maintaining excellent rapport with client contacts and bookers
• Working as part of a team, being able to take direction and to communicate effectively with others
• Maintaining client and company confidentiality at all times
• Attending any necessary training to ensure professional and personal development in the role
• Provide customers with required industry information, such as visa information, travel alert
• May include additional responsibilities, , customer service issue follow up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing
• Exceptional client relationship management skills
• Ability to work from home and travel up to 60% annually
• Must know Microsoft Project and Microsoft Office suite of tools
• Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing duties
• Employee is responsible for supplying their own furniture
• Employee must complete The Home Office Safety and Ergonomics Assessment
• Minimise errors and mistakes through attention to detail
• Educate clients on industry changes, issues and current events affecting the travel environment
• Prepare and conduct client presentations that provide analysis and consultancy
• Performs or directs personnel recruiting, hiring, training, and separation
• Provides coaching and feedback for development
• Motivates, coaches, and develops employees
• Manages the performance of direct reports
• Accurately and efficiently handling incoming requests via multiple channels
• Have a strong understanding of the Apple travel policy and can appropriately guide and consistently provide consultation to the customer
• Handling amendments, cancellations, schedule changes and disrupts
• Employee must complete and meet the requirements of the Virtual Worker Policy and Schedule B “Additional Terms and Conditions for Home Based Workers
• Subject Matter Expert with Server virtualization technologies, VMware, Citrix/Xen, Microsoft, or Sun
• Excellent solutioning skills that enable the candidate to refine the customer use cases, functional specification, and technical architecture required
• MBA qualification desirable
• Ability to analyse problems and create business cases using a variety of tools
• 8-10 years of relevant experience in the area of monitoring and evaluation
• Motivating and supporting the Global advisor team
• Supporting the Section Manager and Supervisor to drive operational service, quality and efficiencies
• Provide ad hoc coaching of advisors where needed
• Booking all travel requirements for a wide variety of Apple travellers based across the globe
• Booking all travel requirements for a wide variety of business travellers including VIP Travellers
• Being aware of their travel budgets and offering the best deals and routing possible
• Servicing VIP clients
• Participate in discovery, design, prototype and testing support in the deployment of Workday Financials
• Consult clients to improve efficiency and reduce costs of operations, ranging from finance transformation strategy to process design to shared and self-service applications and enabling technologies
• Some on call provision is required as part of this role
• Experience assessing business objectives and defining change strategy to meet objectives developing appropriate work plans and leading the project according to the plan
• Demonstrate ability to work across all areas in an organization and manage various functions and resources
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• Employee must complete and meet the requirements of the Virtual Worker Checklist
• Experience working with UN Agencies and active involvement in a humanitarian crisis response preferred
• Advanced university degree in social sciences, statistics, planning development, or in related field

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Groups/MICE Travel Consultant

Job description.

At Selective Travel Management we’re looking for Groups / MICE Consultants to join our corporate group’s team.   Job Purpose: You will be part of a team of group consultants responding to requests from SME’s, Government bodies and the Higher Education sector across the UK and Ireland. You will play a vital role in ensuring […]

At Selective Travel Management we’re looking for Groups / MICE Consultants to join our corporate group's team.

Job purpose:, key responsibilities:.

• Working as part of a team arranging worldwide travel for corporate & business accounts within commercial, government, education & local authorities
• Provide expert group/ MICE quotes and creative travel itineraries whilst liaising with suppliers and venues.
• Ensure all quotations meet client needs and reservations are booked in an accurate and timely manner.
• Providing in-depth knowledge of destinations, tour operators and suppliers
• Know your customer, listen to their needs and conduct yourself at all times in a friendly and professional manner.
• Deliver Exceptional Customer Service and make sure all requirements are accurately met in line with client needs
• Act as an ambassador and key point of contact for the client during their travels before, during and after.
• Using a GDS booking system / other reservation systems

Skills & Experience

• The ability to work under pressure and to precise time frames is paramount
• Attention to detail is critical
• Excellent time management and organisational skills are essential
• Operation of GDS (Galileo) is desirable.
• The successful candidate will be able to work self-sufficiently, as well as part of the team.
• The following skills are desirable; working in a corporate group booking travel environment, knowledge of tailor-made trips, booking and changing multi-sector and multi-product itineraries.
• Minimum of 1 years’ experience in the travel sector.

In return we offer the following rewards package:

• Monday to Friday working hours
• Staff travel perks
• Life Assurance
• Work place pension
• Health & wellbeing benefits
• Long service rewards
• Scope for career development
• Gym membership
• Private medical insurance
• Store discount
• Work from home

How to apply:

Business travel consultant.

Are you looking for a great opportunity to join one of UK and Ireland's largest independent Travel Management Companies?

Are you looking for a great opportunity to join one of the UK and Ireland's largest independent Travel Management Companies? 

• Working as part of a team arranging worldwide travel for corporate & business accounts within commercial, government, education & local authorities.
•  Provide expert travel quotes and creative travel itineraries
•  Ensure all quotations meet client needs and reservations are booked in an accurate and timely manner in line with SLA’s
•  Providing in depth knowledge of destinations, tour operators and suppliers
•  Know your customer, listen to their needs and conduct yourself at all times in a friendly and professional manner
•  Deliver exceptional customer service and make sure all requirements are accurately met each and every time in line with client needs
•  Act as an ambassador and key point of contact for the client during their travels before, during and after
•  Using a GDS booking system / other reservation system

Skills & Experience:

•  Excellent time management and organisational skills are essential
•  Ability to work under pressure and to precise time frames is paramount
•  Operation of GDS (Galileo) is desirable.
•  The successful candidate will be able to work self-sufficiently, as well as part of the team.
•  The following skills are desirable; working in a corporate booking travel environment, knowledge of tailor-made trips, booking and changing multi sector and multi product itineraries.
•  Minimum of 1 years’ experience in the travel sector.

In return we offer fantastic rewards: 

• Monday to Friday working hours and no weekends
•  Enhanced holiday leave entitlement
•  Working from home allowance to help support with bills
•  Life cover
•  Enhanced employer pension contributions
•  Health & wellbeing benefits, allowance towards physical and non physical memberships, Flu vaccines, home office budget
•  Private medical insurance including a wide-reaching health plan worth up to £2000 per employee per annum
•  Staff travel perks including FAM trips and supplier events
•  Tech purchase plan
•  Support funding tuition fees for relevant further education
•  Long service rewards and other employee recognition schemes
•  Plus many other employee benefits

Years of Experience

Company details & registered office.

43 Pearse St D02 W085 Company Number 168612 CAR #TA388

43 Pearse St Dublin D02 W085 Company Number 551768

Murrays Exchange 1 Linfield Road Belfast BT12 5DR Company Number NI010853 ATOL #4138

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Gdpr factsheet, data subject request form, modern slavery.

Modern Slavery is a problem that is growing and one that we at WTC are committed to addressing. The rise in globalisation has brought with it a rise in exploitation including people trafficking, forced labour debt bondage and child marriage. The International Labour Organisation estimates that approximately 21 million people are in forced labour globally. At WTC we endeavour to ensure there are no Modern Slavery risks within our own business or our supply chains.

December 2023 Modern Slavery Statement

Terms & conditions.

Flights - Ireland

Flights - uk, packages - uk, general booking conditions - ireland, compliance & credentials.

(UK & Ireland)

(UK – WTC, e-Travel)

(Selective)