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ABC Travel Service Reviews
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Reviews 4.4.
Most relevant
The advice and service were 1st class
The advice and service were 1st class. We needed quick assistance to return to the U.S. on emergency leave. Corey’s attention to the smallest detail made this one less worry.
Date of experience : 06 October 2022
Disappointing!
ABCTravel used to be my go-to travel agency, but since travel has resumed post Covid, it’s been a total let down. I’ve been trying to rebook my flight for 1,5 weeks now (my flight is Wednesday) and I still don’t have any sort of real response from ABC. It’s very frustrating! @ABCTravel, my reference code is fgejkf. I appreciate your support as quickly as possible, so I can continue to plan time with my grandparents here in Germany.
Date of experience : 08 July 2022
Reply from ABC Travel Service
Dear Soph, we are really sorry for the delay. We have many requests and it is a chaotic time with many flight changes. Please let us know your booking reference or any other reference so we can locate your booking and help you as soon as possible.
Great Service
ABC Travel has served my group's needs for many years with professionalism and competence. Arrangements are done well, communication is good, and questions are answered thoroughly.
Date of experience : 08 December 2022
Great service
Great service. Denice was very patient and helpful. We got all of our family on the same itinerary and seated next to each other. We have been using Abc travel for 2.5 years and won’t go anywhere else
Date of experience : 10 January 2023
misleading prices
So I booked flights to Germany (a single ticket was priced 70 euros less and it said per person) then I went and booked for 6 passengers not realizing that it was 70 euros more expensive per person.I contacted customer service several times to ask about the price discrepancy and to see if I could get the extra 70 euros x 6 refunded. But they were of no help. Instead of answering my question they simply said I stumbled upon a special that won't give you flight details until you pay. That was not my Question. Obviously I got mislead I guess no more booking with ABC Travel
Date of experience : 01 May 2022
Very good Travel Agency
I book all my flights from Texas to Germany with them ,have only good experience always the best price and very helpful over email. Will also book in the future my flights with them . Thank you to the ABC travel team from Angela
Date of experience : 24 March 2022
The customer service was great
The customer service was great! The team was very helpful and worked with us to customize our plans. We will definitely be back!
Date of experience : 28 August 2023
Outstanding customer service
Corey Freeman- energetic, positive and professional. During our early morning conversation, he provided the upmost customer service by simply taking the time to assist with our current booking. ABC travel thank you for supporting the NATO wishing you a Merry Christmas.
Date of experience : 23 December 2022
Very courteous and knowledgeable
Very courteous and knowledgeable. Mr Becker was very professional an went the extra mile to get me exactly what I was looking for.
Date of experience : 02 February 2023
Friendly, and fast help on my inquiries. Very pleasant and very competent!
Both times I called I was very satisfied. Fast and friendly service, competent employees. I will definitely be back.
Date of experience : 13 December 2022
Do not use this travel service
Never, ever, use this travel service. Their policies are beyond comprehension. If the airline you booked with cancels the flight, YOU pay the cancellation fees along with other charges, courtesy of ABC Travel policy. Don't believe me? Ask ABC how much it will cost YOU if the airline cancels the flight. ABC buys the ticket from the airline and then resells it to you. So if the airline cancels the flight, ABC gets full reimbursement, not you. They don't pass that along to you because that would make too much sense and they don't make any money. They are going to charge you about $150 per ticket if the airline cancels the flight. How's that for customer appreciation? You just spent $150 for nothing. Then to add insult to injury, you won't see the remaining balance owed to you for about three months. Never book with these people.
Date of experience : 08 June 2022
Dear customer, we have searched our databases and unfortunately cannot assign your case. Please tell us your Filkey or send us another email to [email protected] so that we can check your reservation. Thanks very much Christoph Steinel from the ABC Travel Team
Sehr freundlich und hilfsbereit. Danke😀
That the service person was understanding and willing to help me in my situation. Very friendly and helpful. Thanks 😀😀
Date of experience : 16 May 2023
Great Service at ABC Travel
The prices are competitive and the staff in Ramstein (notably Denise) are friendly and professional. I have used ABC on numerous occasions and will continue to use it.
Date of experience : 14 November 2022
Had my debit card tied up 9 days
Had my debit card tied up for over a week with a double charge that left my card upside down. If you don't have more than 2x the amount needed for your ticket don't use this service. They will give you any excuse to point the blame on anything else including the customer. My charge eventually fell off 9 days later. I'm moving away and it really did ruined my last few days at home before I left. They offered bothing in compensation. I told the "agent" I would not use them again he said "that's fine e we can't force you" this company doesn't want or deserve business. Stay away. To abc my exp with you was adversarial at best. The agent even said that you did nothing to help the charge fell off on its own. Add a warning.
Date of experience : 06 September 2023
I had a great experience
I had a great experience. The employee who assisted me was able to find me the most affordable deal.
Date of experience : 12 January 2023
The service was great very professional…
The service was great very professional and friendly staff with close attention to great savings thank you
Date of experience : 12 July 2023
Everytime I come to ABC travel I have a…
Everytime I come to ABC travel I have a wonderful experience. Everyone is very kind and helpful!
Date of experience : 16 November 2022
BOOKING GONE WRONG
Hello, I booked a flight for my Daughter and her friend using my Visa back in March 2022 , and again today finding that the payment didn't go through, I have spoken to my bank and also to the airlines and they both explained that it is on your end where the mistake was made. so I did a little checking and found out that the payment was tried to be book from a totally different Visa card not the Card info that was given in the security process. so if the second one shows a mistake the first booking one was probably the same situation. There is no reason for my booking not to go through on my part, but when the wrong credit card information is submitted on your side it will never work , and now I have to deal with the higher costs for the tickets. This is on you so I would expect that it be corrected. Like I stated I have the Info to prove the mistake, and if you would like to see this mistake contact me ASAP. Sincerely Steve Aiwohi
Date of experience : 24 May 2022
The people at ABC provide a great value…
The people at ABC provide a great value and excellent service. They were able to help me in a quick and timely manner to meet my evolving travel needs.
Date of experience : 20 March 2023
Very helpful and friendly man at…
Very helpful and friendly man at Ramstein office that helped me with flight change
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Information on ABC-Travel
ABC Travel Service is a travel agent which was founded in 1987 in Mannheim. The company owns several offices in southern Germany. Besides allowing customers to book flights and tour packages, the travel agency also provides a hotel booking service and organizes car rental road trip packages. It also specializes in youth travel and has an extensive internet data system.
ABC-Travel - popular flights
- Chicago - New York from $76.65
- Atlanta - Dallas from $75.72
- Atlanta - Tampa from $60.02
- Los Angeles - Miami from $331.05
- Washington-DC - New York from $150.78
- Los Angeles - Kona from $396.40
- San Francisco - Miami from $264.18
- Orlando - Los Angeles from $254.50
- Miami - Newark from $1,246.19
- Portland-Oregon - San Francisco
- Washington-DC - Dallas from $291.21
- Dusseldorf - Accra from $849.90
- Berlin - Dusseldorf
- Cleveland - Dubois
- Abuja - Milan-Linate
- Airport Harare
- Airport Kuwait
- Airport Berlin
- Airport Orlando
- Airport Antalya
- Airport Bahrain
- Airport Beirut
- Airport Lahore
- Airport London
- Airport Luzon - Metropolitan Area
ABC Travel Service Herbert Blesinger
Location & Hours
Suggest an edit
Gorxheimer Str. 9-13
68309 Mannheim
Recommended Reviews
- 1 star rating Not good
- 2 star rating Could’ve been better
- 3 star rating OK
- 4 star rating Good
- 5 star rating Great
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Overall rating
Had my debit card tied up for over a week with a double charge that left my card upside down. If you don't have more than 2x the amount needed for your ticket don't use this service. They will give you any excuse to point the blame on anything else including the customer. My charge eventually fell off 9 days later. I'm moving away and it really did ruined my last few days at home before I left. They offered bothing in compensation. I told the "agent" I would not use them again he said "that's fine e we can't force you" this company doesn't want or deserve business. Stay away.
Initial booking was fine. However, the airlines canceled my flight due to COVID-19. Because of the circumstances surrounding that, the airlines said I was entitled to a full refund. The whole time ABC Travel has been assuring me that if the airlines cancelled the flight then I could get a refund without the 60 Euro cancelation fee. But now, the 60 Euro fee is "unavoidable". Bottom line, garbage company, stay away. Take your business somewhere else.
1 other review that is not currently recommended
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Informationen zu ABC Travel
Als familiengeführtes Reisebüro in zweiter Generation bringt ABC Travel fast 40 Jahre Erfahrung im Bereich des Urlaubs, der Flüge und vieler anderer Reiseleistungen mit. Das voll lizensierte Reisebüro mit Hauptsitz in Mannheim wurde 1987 gegründet und startete zunächst im stationären Verkauf. Das Reisebüroerlebnis mit einer individuellen, professionellen Beratung bietet ABC Travel weiterhin an zwei Standorten an. Ihre Buchungsplattform für einen schnellen und unkomplizierten Online-Verkauf von Flugtickets betreibt ABC Travel seit 2003. ABC Travel ist Spezialist für den USA Markt. Die Produktpalette von ABC Travel ist speziell auf verschiedene Kundengruppen zugeschnitten: Es werden maßgeschneiderte Angebote für Militärangehörige und deren Familienmitglieder, Studenten und Austauschschüler sowie gemeinnützige Organisationen angeboten.
ABC Travel - beliebte Flüge
- Düsseldorf - München ab 48,00 €
- Düsseldorf - Phuket ab 438,50 €
- Hamburg - Barcelona ab 46,50 €
- Hannover - London ab 46,99 €
- Berlin - Bangkok ab 245,99 €
- Frankfurt - Bali ab 297,99 €
- Frankfurt - Belgrad ab 61,99 €
- Frankfurt - Vancouver ab 273,66 €
- Frankfurt - Zagreb ab 96,99 €
- Frankfurt - Budapest ab 83,99 €
- Köln/Bonn - Faro ab 49,99 €
- Düsseldorf - Leipzig/Halle ab 52,05 €
- Thessaloniki - Hamburg ab 56,99 €
- London - Karlsruhe ab 175,00 €
- Zürich - Toronto ab 326,99 €
- Flughafen Eriwan
- Flughafen Bremen
- Flughafen Moskau
- Flughafen New York
- Flughafen Kreta Heraklion
- Flughafen Wien
- Flughafen Frankfurt
- Flughafen Rom
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ABC Travel Service FAQ
ABC Travel Service has been in business for 29 years and is an IATA licensed travel agency and a partner of DERPART. We have been serving the Military community in Germany for 27 years and therefore can give you the best consultation to find the perfect rate for you.
With currently 5 offices and exclusively multilingual travel consultants, there is a travel expert by your side almost 24/7.
What are the advantages of booking with ABC Travel Service?
The search through a travel agency is less time-consuming thanks to professional consultants, not necessarily more expensive and if something goes wrong during your vacation you have a competent contact person.
ABC Travel Service is available via email, at our offices or by calling the hotline 0621-72920. However booking online is possible 24 hours.
What does ABC Travel Service offer?
Special rates for flights with almost all airlines in the world. Improved conditions with well-known providers of cruises, car rentals, hotels, etc. Issuance of train tickets by the Deutsche Bahn.
What is our specialization?
Travel to the United States at special rates, meaning special rates for US-Military and their families, Bundeswehr, Students, Seniors and Non-Profit Organizations.
How much can you save if you are active duty?
At ABC Travel Service you can save up to 35% if you are an active US-Military employee. Don’t worry this rate applies to your immediate family as well and is also available to
NATO/US Military Retirees, NATO/US Military Reservists, NATO/DOD/DOS Civil Employees.
Our Active Military rate only extends to the families if they are travelling with the ID- Card holder because the airline personnel may require seeing the Military ID-Card at time of check-in.
Did you know that you can carry up to 4 pieces of luggage if you are active duty Military? This is only possible with a valid Military ID-Card.
What if you are not active Military?
For all Military dependents, ABC Travel Service offers up to 25% discounted rate. The “Military Dependent” rate applies to the following and their family (spouse, children, siblings, siblings in-law, parents, parents in-law, nieces, nephew):
NATO/US Military, NATO/US Military Retirees, NATO/US Military Reservists, NATO/DOD/DOS Civil Employees
Do you offer Fly now, pay later?
We offer Fly now, pay later to all active US-Military. There are several documents that you need to provide and you have to apply for a Military loan on our Website. Please contact us in advance, since it takes at least 14 business days to process your paper work.
For further information please visit: www.abctravel.de
Can someone else pay for my discounted ticket?
Sure, the purchaser of the tickets does not have to be the passenger. Just let our travel agents know who the passenger is and we will take care of the rest.
Can you still get airline miles after booking with ABC Travel?
Let us know if you are collecting airline miles, give us your frequent flyer number and we will make sure that you receive them.
Do you have to call or email or can you also book online?
ABC Travel has an online booking platform since 2003 which is continuously improving. If you do not need assistance with your flight booking, you can book yourself on www.abctravel.de .
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What is the best way to contact you?
We are still there for you during our normal opening hours!
Due to the high volume, we ask you to refrain from telephone contact in the case of non-urgent cases (departure not within 72 hours) and to send all questions to the following email address [email protected] . In addition, it is not possible for us to keep to our fast processing intervals and we ask for your understanding if you have been waiting for an answer from us for some time. We will answer ALL emails by priority - we will not forget you!
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ABC Travel Service Reviews
In the Travel Agency category
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Write a review
Reviews 4.4.
Most relevant
BEWARE!! If you are military DO NOT USE! I will be reaching out to everyone on the military bases, online, FB everywhere! They will NOT refund your money even if you buy the insurance. So if you are PC'd out they will not honor your tickets!!!
Date of experience : August 10, 2020
Very unprofessional and poor service
The worst experience ever. I booked a flight had to suspend my flight due to covid. I called to rebook because I had till July 2022 to use my flights. I was told they could not book my flights because they lost control off my tickets to American aiirlines.was told by ABC travel to contact American airlines to book my flights. American airlines said they could not use my suspended tickets from abc travel. I had to book new flights through American airlines for $1900 . I had paid ABC travel $ 15071 for my flights and when ABC travel finally got access to my tickets they would not give me a refund because of their error. I lost over $1000 because they said all they could do for me is cancel my flights. I don't think it was fair or professional from this company due their unavaibilty to complete my contract with them.
Date of experience : November 13, 2021
Reply from ABC Travel Service
Dear Mr. Holbert, Thank you very much for your review. Your flight tickets have been submitted to the airline for reimbursement on your behalf. Your trip has not been canceled by the airline. That’s why a special right of termination under the EU Air Passenger Rights Regulation was out of question. The airline has accepted a refund in exchange for a cancellation fee, which was already paid out to you. A rebooking was unfortunately not possible, as the airline has limited the validity of tickets issued before 31st of March to 31st of March 2022. We also consider this procedure very questionable and do not understand why tickets issued earlier are not subject to same rules as tickets issued after 31st of March. Unfortunately, we do not have any influence on this regulation. We are very sorry about this situation. The original flight could have been rebooked free of charge to a travel date up to the 31st of March 2022. We hope, this situation will change soon and travel regulations plus guidelines will return back to normal Nevertheless, we wish you all the best and stay healthy. Kind regards Your ABC Travel Team
COMMENTS
ABC Travel Reisebüro Herzlich Willkommen, ABC Traveler! ABC Travel ist stolz darauf, seit 35 Jahren als etabliertes Familienunternehmen in der Reisebranche tätig zu sein. ... Mannheim Gorxheimer Straße 9 68309 Mannheim . Mo - Fr: 9:00 - 18:00 Uhr Sa: 10:00 - 14:00 Uhr. Ramstein Kindsbacher Str. 43
Travel Agent Mannheim. Urlaub bedeutet für mich, Sonne, Strand, Meer und nichts tun müssen - idealerweise in einem All inklusive Resort genießen. ... ABC Travel Service. Hotline: +49(0)621 7292 0 Email: [email protected]. Mannheim Gorxheimer Straße 9 68309 Mannheim . Mo - Fr: 9:00 - 18:00 Uhr Sa: 10:00 - 14:00 Uhr. Ramstein Kindsbacher ...
Abc Travel got to expensive their prices are outrageous. Found another Agency won't be able to buy tickets from them anymore Atlanta Frankfurt flights too expensive. Flying with a Family of 4 10K. Date of experience: December 11, 2023. Useful. Share. Reply from ABC Travel Service.
ABC Travel Service, Mannheim, Germany. 2,716 likes · 2 talking about this · 61 were here. www.abctravel.de - ABC Travel Service offers Flight Discount-Fares, Rail Tickets and more. ABC Travel Service | Mannheim
Established in 1987, ABC Travel Service is a full service agency specialized in the american military travel market. We have four offices in Mannheim, Kaiserslautern, Ramstein, and Vilseck.
ABC Travel Service, Mannheim. Gefällt 2.714 Mal · 61 waren hier. www.abctravel.de - ABC Travel Service offers Flight Discount-Fares, Rail Tickets and more.
Do you agree with ABC Travel Service's 4-star rating? Check out what 385 people have written so far, and share your own experience. | Read 21-40 Reviews out of 61 ... Mannheim; Germany; Categories. Flights search site; Travel agent; Travel deals; People who looked at this company also looked at. Kissandfly.de. 1,797. Asking for reviews ...
They are terrible and will rip you off. Bought three one way tickets for $1200 and the very next day the airline canceled the flight due to Covid. ABC Travel only returned $800 (three months later). The $400 they kept was for "cancellation fees" even though we didn't cancel. They said it was their policy so pound sand.
Hier finden Sie die Öffnungszeiten von ABC Travel Service Herbert Blesinger in Mannheim. Montag: 09:00-18:00: Dienstag: 09:00-18:00: Mittwoch: 09:00-18:00: Donnerstag: 09:00-18:00: ... Geben Sie jetzt Ihre Bewertung für ABC Travel Service Herbert Blesinger in Mannheim ab. Mit Ihrer Hilfe können andere von Erfahrungsberichten aus erster Hand ...
The people at ABC provide a great value and excellent service. They were able to help me in a quick and timely manner to meet my evolving travel needs. Do you agree with ABC Travel Service's 4-star rating? Check out what 382 people have written so far, and share your own experience. | Read 21-40 Reviews out of 61.
The air traffic tax concerns airlines operating from Germany and is usually paid by the passenger. This tax is not listed separately but included in the total of all taxes and fees. ... 5 travel agency branches in Mannheim, Kaiserslautern, Ramstein and Vilseck, as well as one office in the US ... ABC Travel Service reserves the right to charge ...
ABC Travel Service is a travel agent which was founded in 1987 in Mannheim. The company owns several offices in southern Germany. Besides allowing customers to book flights and tour packages, the travel agency also provides a hotel booking service and organizes car rental road trip packages. It also specializes in youth travel and has an extensive internet data system.
3 reviews of ABC Travel Service Herbert Blesinger "Initial booking was fine. However, the airlines canceled my flight due to COVID-19. Because of the circumstances surrounding that, the airlines said I was entitled to a full refund. The whole time ABC Travel has been assuring me that if the airlines cancelled the flight then I could get a refund without the 60 Euro cancelation fee.
Als familiengeführtes Reisebüro in zweiter Generation bringt ABC Travel fast 40 Jahre Erfahrung im Bereich des Urlaubs, der Flüge und vieler anderer Reiseleistungen mit. Das voll lizensierte Reisebüro mit Hauptsitz in Mannheim wurde 1987 gegründet und startete zunächst im stationären Verkauf. Das Reisebüroerlebnis mit einer individuellen, professionellen Beratung bietet ABC Travel ...
Information about Travel and Flight Bookings, Help and Services : Special Request , Travel Insurance , Travel with Pets , Barrier-Free Travel and much more ... Contact Mannheim (Hauptsitz) Öffnungszeiten: Mo-Fr: 9:00-18:00h Sa: 10:00-14:00h
ABC Travel Service FAQ. ABC Travel Service has been in business for 29 years and is an IATA licensed travel agency and a partner of DERPART. We have been serving the Military community in Germany for 27 years and therefore can give you the best consultation to find the perfect rate for you. With currently 5 offices and exclusively multilingual ...
What is the best way to contact you? May 26, 2020 Nina. We are still there for you during our normal opening hours! Due to the high volume, we ask you to refrain from telephone contact in the case of non-urgent cases (departure not within 72 hours) and to send all questions to the following email address [email protected]. In addition, it ...
Do you agree with ABC Travel Service's 4-star rating? Check out what 385 people have written so far, and share your own experience. | Read 61-61 Reviews out of 61 ... Mannheim; Germany; Categories. Flights Search Site; Travel Agency; Travel Aggregator; People who looked at this company also looked at. Kissandfly.de. 1,797. Asking for reviews ...
ABC Travel Service grants all passengers at age 65 and up a discount of up to 15% on flights if the country of departure is Germany. The discount applies to selected booking classes. ... Mannheim Gorxheimer Straße 9 68309 Mannheim Mo - Fr: 9:00am - 6:00pm Sa: ...
ABC Travel Service GmbH & Co. KG, Mannheim, Germany, District Court of Mannheim HRA 709880: Total assets, Revenue, Network, Financial information. ... Mannheim, Germany" are provided by North Data and may be reused under the terms of the Creative Commons CC-BY license. ...