hotel travel booking system

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Top 10 Online Travel Booking Systems in 2024

What is an online travel booking system, main features of an online travel booking system.

• A user-friendly interface that enables users to search for and book travel services based on their preferences.
• Secure online booking and payment processing.
• Real-time availability and pricing information.
• Travel itinerary and reservation management tools.
• Customer support and traveler assistance.
• Reporting and analytics capabilities.

Best online travel booking systems for B2B

Online travel booking systems for companies, 1. travelperk.

TravelPerk main features

• An intuitive, user-friendly online booking platform -- all traveler data, preferences, and loyalty points are stored.
• Integrated travel policy and approval flows .
• A simplified travel expense process with real-time expense reports.
• FlexiPerk , an add-on that allows users to cancel their travel plans up to two hours before departure with a guaranteed refund of 80%.
• 24/7 business travel assistance with a target 15-second response rate from the 7* customer care team.
• A VAT recovery solution to help businesses save up to 25% on business travel expenses.
• TravelCare , a travel safety and alerts system.
• Centralized invoicing for all business travel, eliminating the need to send invoice requests and reminders.
• A vast catalog of integrations with third-party software .
• Trip Assistant -- a mobile app available on iOS and Android -- that stores all trip information in one place, even when you’re offline.

How customers rate TravelPerk

• G2 rating : 4.5 / 5 stars, based on 1,533 reviews (as of February 2024)
• Capterra rating : 4.8 / 5 stars, based on 402 reviews (as of February 2024)

TravelPerk pricing

• Starter: The first 5 bookings each month are free, with a 5% booking fee thereafter.
• Premium: $99/month with a 3% booking fee. Includes concierge services for special requests and savings of up to 25% with VAT-ready invoices..
• Pro: $299/month with a 3% booking fee. Includes unlimited policy and approval workflows, unlimited budgets by cost center, and access to negotiated rates.
• Enterprise: Designed for enterprise businesses that need customized requirements. To find out more about this plan, get in touch with an expert .

Start saving money on business travel for your company today!

2. sap concur.

SAP Concur main features

• Automated expense reporting and reimbursements.
• Self-booking for flights, hotels, trains, and car rentals through the platform.
• Real-time alerts, notifications, and reminders for traveling employees.

How customers rate SAP Concur

• G2 rating : 4 / 5 stars, based on 5,996 reviews (as of February 2024)
• Capterra rating : 4.3 / 5 stars, based on 2,004 reviews (as of February 2024)

SAP Concur pricing

Click below to compare travelperk and sap concur’s features and benefits, travel booking systems for travel agencies.

Ezus main features

• Automated trip costing and dynamic pricing options.
• Creation of mini travel websites for each project.
• Centralized customer relationship management software (CRM) features and travel portal for visibility into customer history and upcoming opportunities.

How customers rate Ezus

• G2 rating : 5 / 5 stars, based on 11 reviews (as of February 2024)
• Capterra rating : 4.6 / 5 stars, based on 33 reviews (as of February 2024)

Ezus pricing

• Starter: $139/month when billed monthly.
• Professional: $399/month when billed monthly.
• Premium: $849/month when billed monthly.
• Enterprise: Customized subscriptions for larger enterprises.

2. Travelport

Travelport main features

• Itinerary management, fare shopping, and ancillary service integration, including extra travel products such as baggage options, seat upgrades, and in-flight services.
• Personalized and branded itineraries.
• The “Productivity Automator” feature is designed to streamline workflows and reduce the number of manual back-office tasks.

How customers rate Travelport

• G2 rating : 4.5 / 5 stars, based on 1 review (as of February 2024)
• Capterra rating : 4.5 / 5 stars, based on 4 reviews (as of February 2024)

Travelport pricing

Travel booking systems for tour operators, 1. siteminder.

SiteMinder’s main features

• Hotel website builder with templates to showcase unique branding.
• Rates are updated in real-time across all channels to prevent rate disparities.
• Optimized pricing with revenue management systems that dynamically adjust rates based on factors such as demand, competitor pricing, and market conditions.

How customers rate SiteMinder

• G2 rating : 4.3 / 5 stars, based on 24 reviews (as of February 2024)
• Capterra rating : 4.1 / 5 stars, based on 174 reviews (as of February 2024)

SiteMinder pricing

• SiteMinder: Starts at $99/month and is aimed at independent properties looking for channel management, performance and insights, and property management system (PMS) integration.
• SiteMinder Plus: Starts at $129/month and is aimed at independent properties that want all of the SiteMinder features plus a booking engine, hotel website builder, and competitor intelligence.
• SiteMinder Groups and Chains: This plan is aimed at groups and chains. Pricing is customized and can be obtained by contacting SiteMinder directly.

2. HotelBeds

HotelBeds’ main features

• Ancillary products including tours and attractions.
• A booking API helps users choose flexible booking dates, filter hotels under different metrics, and obtain upgrades.
• Features to help tour operators manage bookings and access reporting and analytics.

HotelBeds pricing

3. flights logic.

Flights Logic’s main features

• Automated fare loader helps users stay ahead of competitors.
• Booking software helps tour operators accept online bookings from various platforms.
• Tour operators can accept online payments from their chosen payment gateways.

Best online travel booking systems for B2C

1. skyscanner.

SkyScanner key features

• Search filters including layovers, departure times, and airlines.
• Real-time pricing and flight availability information.
• Multi-city search functionality enables users to search for flights with multiple destinations.

How customers rate Skyscanner

2. booking.com.

Booking.com main features

• Search filters including budget, property rating, and property type.
• Guest reviews and ratings for each property.
• Flexible booking options including free cancellation and the ability to modify bookings within certain timeframes.

3. Rental Cars

Rental Cars main features

• Search for, compare, and book a range of vehicle types and sizes.
• One-way rentals, long-term rentals, and flexible pickup and drop-off locations.
• Multilingual customer support.

How customers rate Rental Cars

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

10 Most impactful travel technology companies in 2024

5 best corporate travel management apps

The 8 best business travel management companies in Europe

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Little Hotelier

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innRoad's award-winning property management system is trusted by thousands of hoteliers across the globe. With this all in one solution, you can manage your property from any device, anywhere in the world. innRoad is designed to m... Read more about innRoad

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Talk with us for a free 15-minute consultation Software Advice is free because vendors pay us when they receive sales opportunities. This allows us to provide comprehensive software lists and an advisor service at no cost to you.

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Skyware Guest Management is a cloud-based property management solution designed to serve properties of all types and sizes including hotels, enterprises, resorts, inns, motels and boutiques. Skyware can also be installed as an ent... Read more about Skyware

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Innkeeper's Advantage

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ThinkReservations

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AWARD-WINNING RESERVATION SOFTWARE TRUSTED BY THOUSANDS OF PROPERTIES! ResNexus is a cloud-based property management software that helps increase reservations and revenue. As an all-in-one solution, ResNexus provides a beautifu... Read more about ResNexus

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GuestTracker

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SimplyBook.me

Here's what we'll cover in this guide:

What is hotel reservation software?

Common features of hotel reservation software, key considerations, market trends to understand.

Hotel reservation software is an application that helps hotels, resorts, home-stays or lodges accept bookings from customers and collect payments online. The tool allows customers to choose the date and length of their stay as well as the type of room that they want. Customers can also pay the rent amount upfront through credit card or net banking options. Hotel reservation software can be integrated with your hotel website and with other third-party booking websites to help you seamlessly manage bookings and room availability.

Hotel reservation systems perform several functions related to online reservations, including managing rates and inventory and storing customer profile information. These systems also interface with various sales channels to ensure your hotel’s inventory and information is available to guests no matter where they reserve a room. These channels include:

The Global Distribution System (GDS; defined below)

Online travel agencies

Booking engine software and reservation call centers

Finally, most reservation systems can interface with a property management system, which is used to manage other areas of a hotel’s daily operations.

Here’s a list of the most common capabilities of hotel reservation software:

If you are in the market for hotel reservation software, here are a few factors to consider during your search:

Choose a system that fits the size of your hotel.  Hotel reservation systems can vary in the number of rooms, number of properties and room types they support. Select a system that accommodates your hotel’s needs: choosing one that is designed for larger hotels when your business is a small bed and breakfast , for example, could make the reservation process more complicated than necessary. Large resorts, on the other hand, may require dedicated resort tools to meet their needs.

Consider GDS integration.  Hotels should still consider GDS integration when choosing a hotel reservation system to ensure that rooms and rates appear correctly on the several thousands of sales channels GDSs link to.

Evaluate usability.  Choose a system with an interface that is easy for you to decipher and that gives your hotel the most exposure to sales channels. More importantly, since the systems allow for online bookings, you should pick one with an easy-to-use customer interface. A simple, intuitive interface can mean the difference between a completed guest transaction and a failed conversion.

The biggest challenge for the hotel industry today is wrestling revenue back from online travel agencies, which have attracted travelers with reduced rates from hotels. Keep these trends in mind when comparing hotel reservation systems:

Online travel agencies.  With the advent of the Internet, traditional travel agencies were undercut by airlines and hotels that could now offer direct sales to customers through their websites—avoiding the fees required to be listed with an agency.

Online travel agencies (OTAs) developed their own Internet presence by connecting to the GDS. These websites, such as Expedia, Priceline and Orbitz, focused their services on sorting and and comparing hotel rates and inventory to make planning easier for travelers.

OTAs charge hotels 10 to 25 percent in commission fees for being listed—but neglecting the millions of dollars generated through those websites is not an option for the vast majority of hotel managers. By using an appropriate hotel reservation system and increasing your online marketing strategy, you can drive more bookings directly from your website.

Metasearch engines. Other websites, such as Kayak and HotelsCombined.com, scour through the OTAs’ independent search engines to bring users a live inventory of hotel rooms across multiple OTAs. They allow users to sort these results by price, rating and other filters. These sites redirect travellers to the hotel website or OTA for the final purchase, and generate revenue through advertising and listing fees.

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What Is a Hotel Reservation System? Types, Benefits, and Features

Lexi DeMers

Updated: 17 Apr 2024

In today's digital landscape, having a comprehensive hotel reservation system is essential for accommodation providers to stay competitive and cater to the ever-increasing demands of tech-savvy travelers. Online sales are projected to account for 69 percent of the global travel and tourism market’s revenue in 2023. 

Whether you're a seasoned hotelier or an aspiring entrepreneur in the hospitality industry, understanding the power of an online reservation system is crucial for optimizing your bookings, streamlining operations, and maximizing revenue. So, continue reading to learn more about hotel reservation software and discover one of the best hotel booking systems.

What Is a Reservation System? 

A hotel reservation system is a software solution that enables business owners to automate the process of accepting and managing bookings. A good hotel booking system serves as a centralized platform that allows guests to make reservations for rooms, amenities, and services. Meanwhile, an online reservation system also provides hoteliers with a streamlined way to handle reservations, availability, pricing, and guest information.

Customize your entire booking flow with Bookinglayer.

The different types of hotel reservation software .

There are several types of hotel reservation systems that can suit different businesses best. Options span from motel reservation systems to central reservation systems, each with its own pros and cons depending on the characteristics and needs of your business. 

The most common type of system today is an online reservation system. These cloud-based software solutions typically offer the greatest functionality, allowing guests to book online and reservations, communication, and payments to be automated or managed remotely. Web-based hotel reservation software allows your reservation system to grow and adapt according to your business’s needs. 

10 Benefits of Using an Online Reservation System for Your Hotel 

Using an online reservation system for your hotel offers a multitude of benefits that can enhance your operations and improve the guest experience. Hotel reservation systems help business owners reduce errors, save money, and capture more bookings. Learn more about 10 key advantages of using a hotel booking system below. 

Update Availability in Real Time 

One of the biggest perks of using an online reservation system is the ability to display availability in real time. This ensures that the information potential guests see is always accurate and up to date. With this, you eliminate the risk of double bookings and reduce the time and communication required to make a reservation. Plus, in a study conducted by Yieldify , over 61 percent of consumers stated that they value having real-time availability. 

Get Bookings Around the Clock 

With an online reservation system, guests can book rooms at any time, even outside of regular business hours. This 24/7 accessibility increases booking opportunities and caters to the needs of guests in different time zones. You can accept bookings even when you are on holiday or out of the office. 

Automated Payment Processing 

When using a hotel booking system, you will also benefit from automated payment processing, allowing guests to make secure payments online. Online reservation systems streamline the booking process, eliminate the manual processing of payments, and improve financial efficiency. In addition, since guests can make payments online, you can offer a quick and hassle-free check-in process. 

Upsell and Increase Revenue 

A hotel reservation system provides opportunities for upselling additional services or amenities during the booking process. This can lead to higher revenue as research shows that guests who book in advance spend 47 percent more on accommodation. In addition, by offering guests personalized add-ons to enhance their stay, you can increase the average booking value. 

Offer a Faster Booking Process 

With an online reservation system, the booking process becomes faster and more efficient. Guests can easily search for availability, select their desired room types, and complete the reservation quickly, resulting in a seamless booking experience. 

This is extremely crucial in today’s optimized societies. In a study by Yieldify , 90 percent of respondents said that the convenience of the booking process was important when booking travel. In fact, it was even more important than cost for 37 percent of consumers. So, with less time required and fewer hurdles involved in making a reservation, you will receive more bookings.

Reduce Time Spent on Administration

By automating tasks such as availability management, reservation confirmations, payment processing, and guest communication, a hotel booking system significantly reduces the time spent on administrative tasks. This frees up staff to focus on other essential hotel operations, such as creating a great guest experience .

Minimize Human Errors

When you are managing reservations manually, errors are nearly inevitable, which can lead to costly mistakes and unhappy guests. A hotel reservation system minimizes such human errors by automating processes and ensuring accurate data entry, resulting in a smoother and error-free booking experience.

Gain Marketing Insights

Hotel reservation software can provide valuable marketing insights. You can track booking patterns, guest preferences, and demographic information, enabling you to tailor your marketing strategies and improve customer targeting. Plus, you can easily collect and store emails, phone numbers, and more. 

Stay Competitive 

Travel trends are continuing to show that customers prefer to book online. Between laptops and smart devices, it is easier than ever for consumers to shop around and book online. With convenience being important to 90 percent of consumers, you don’t want to get left behind. In today's digital age, an online reservation system is essential for staying competitive.

Automatically Adjust Your Rates Seasonally 

A hotel booking system enables you to set seasonal rates and automate rate adjustments. This ensures that your pricing remains competitive and reflects the demand and market conditions throughout the year, without you having to worry about making adjustments manually. 

Save hours every week on admin with Bookinglayer.

Key features of a hotel reservation system .

There are many different features you’ll want in an online reservation system. From great customer support to insightful analytics, hotel reservation software can offer countless benefits. Here are five of the top features to look for in a hotel booking system. 

Real-time updates. Of course, your reservation system needs to offer real-time updates so that potential guests know what they can book and staff can keep track of operations. However, this is typically only found in web-based systems. 

Payment processing. When guests are already booking online, allowing them to pay online adds another level of convenience. Plus, it helps ensure that guests aren’t bothered with administrative tasks when they are checking in. 

Flexibility. While a hotel reservation system can help provide structure to your business, you will also want to look for a system that can accommodate or adapt to the specific needs of your hotel. 

A global outlook. With international travel on the rise , a booking system that lets you display your offerings in multiple languages and currencies is highly advantageous. This leads to a better guest experience for customers around the world. 

Integration options. Running a successful hotel requires a lot more than just accepting bookings. Having a reservation system that integrates with other software, such as accounting and marketing tools, is essential. 

Bookinglayer: Revolutionizing the Booking Process 

With a mission to help you save time and optimize your operations, Bookinglayer is an all-in-one online reservation system designed for businesses that combine accommodation and activities. Whether you want to sell set packages or allow bookers to configure their own holidays, Bookinglayer gives you flexibility while also streamlining the booking process for guests. 

Using Bookinglayer’s Customer Portal, you can collect essential information from guests after they make a reservation, keeping the booking process quick and simple. Our online reservation system offers all of the most important booking software features , as well as Advanced Features that you can add to your plan as needed. 

Reasons to Use Bookinglayer as Your Hotel Reservation System

If you run a hotel, a Bookinglayer can save you time, money, and stress. With multiple pricing options, Bookinglayer offers booking solutions for businesses of all sizes. Here are a few of the top reasons you should use Bookinglayer to optimize your business. 

I ncrease sales by offering packages . Selling packages online is a quick and easy way to boost your revenue. Whether you offer transport packages or honeymoon packages, letting guests book more than just a room will increase sales and lead to more satisfied guests. 

Get  personalized support. At Bookinglayer, we value our relationships and take a personalized approach with all of our clients. From onboarding to processing your first reservations to running your business five years down the line, we always make sure you get the support you need to succeed.  

Customize your booking system. With highly customizable processes, forms, and features, Bookinglayer allows you to configure the hotel reservation system that works for you. 

Learn more about how Bookinglayer can take your business to the next level and make your life easier — request a demo call today . Our team will get to know your business and then walk you through all of the features of our hotel booking system that you’ll benefit from. With our onboarding support, you can launch your new booking system in as little as one week. 

Hotel Reservation System FAQ

What should be included in a hotel reservation system.

A hotel reservation system should include real-time availability updates, payment processing, and financial reporting. Hotel reservation systems should also allow you to automate pre-arrival guest communication , manage and adjust bookings, issue refunds, and more. 

How does a hotel reservation system work?

A hotel reservation system gives you a central place to manage bookings and guest data. If you have an online reservation system, you can also accept bookings online and access your backoffice from any location. 

How long to implement a new hotel reservation system?

It can take anywhere from a few days to several months to implement a new hotel reservation system, depending on the system you choose, the needs of your business, and the methods you currently use. For example, you can go from using Google Calendar to Bookinglayer in just one week. 

How much is an online reservation system?

Online reservation systems vary in price, as it depends on the software solution you choose and which features you need. Prices for complex systems usually start at a couple of hundred dollars a month. In addition, companies like Bookinglayer also offer commission-based pricing with monthly minimums. 

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Travel Agency Software

What is travel agency software.

Travel agency software  allows travel agencies and related businesses to automate sales, marketing, finance, and other operations to improve customer service and increase profits. It also helps travel agents manage promotions, discounts, blackout dates, stay restrictions, and payment policies.

Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Sponsored: Vendors bid for placement within our listings. This option sorts the directory by those bids, highest to lowest. Vendors who bid for placement can be identified by the orange “Visit Website” button on their listing.

Highest Rated: Sorts products as a function of their overall star rating, normalized for recency and volume of reviews, from highest to lowest.

Most Reviews: Sorts listings by number of user reviews, most to least.

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Table of Contents

The benefits of travel agency software

Typical features of travel agency software, the cost of travel agency software, considerations when purchasing travel agency software, relevant travel agency software trends.

Improved customer service: Travel agency software helps agents push their products and services to customers via multiple channels such as online portals, email, and SMS. It offers customer-facing features such as booking confirmations, cancelation, and online payment gateways.

Better process management: Travel agency software automates business operations by reducing the need for manual data entry, centralizing bookings, tracking inventory, generating reports, managing payments, and more.

Streamlined reporting: Dashboard and reporting tools allow users to gather information and gain insights into profits and sales, and generate custom reports to inform business decisions.

Itinerary creation: Allows agents to create travel documents, plan routes, and organize other journey details.

Payment processing: Accept, capture, and reconcile financial transactions.

Reservations management: Create and manage customer transportation bookings and property reservations.

Pricing management: Set prices for tour packages and manage prices based on number of travelers, travel days, seasonal demand, etc.

Sales pipeline management: Track lead conversions and their status as they move along the sales pipeline.

Quotes/estimates: Create and send customized price quotes to customers.

Most products in the market are priced on a per month basis and can be divided into three pricing tiers based on their starting price.

Price ranges*:

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites on April 25, 2019. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from the vendor websites of sample products.

The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as hotel mapping and de-duplication, credit limit management, and loyalty programs.

Extent of customization: If you cater to a specific audience (e.g., business travelers, backpackers), select a travel agency software solution that’s designed for your niche, or can be customized to meet your business needs. This way, you won’t have to create fresh templates for your workflows or adjust the interface to fit your customers.

Mobile apps: Client engagement is the bedrock of the travel industry. Mobile apps are effective in managing engagement efforts and building relationships with new and existing customers. Agents can manage operations and address inquiries even outside of regular business hours using these apps. Choose a solution that offers apps for various types of mobile devices.

Artificial intelligence improves the customer experience. To stay competitive and profitable, travel agencies need to constantly improve their customers’ experiences. To this end, some have started adding new technologies to their workflows. For example, artificial intelligence is being used to process data related to customer engagement and travel itineraries, and generate insights to help agencies tailor their customer recommendations.

Chatbots free up agents’ time : Travel agency software chatbots are intelligent conversational interfaces that serve as the first touch point for customers to interact with agencies. Basic chatbots are used to capture customer contact details and pass on leads to travel advisors. More advanced chatbots can suggest travel plans to customers based on their stipulated requirements (such as budget, tentative travel dates, preferred destinations, etc). 

Products evaluated for the pricing calculation were taken from  Capterra’s directory page . The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in  Capterra’s directory  that offer them.

The following sources were used for this document:

Top 5 Tech Trends for Small Business, Capterra (Date accessed: June 4, 2019)

5 Ways Chatbots Are Changing The Face Of Travel Industry (Date accessed: June 4, 2019)

7 Key Technology Trends Emerging in the Travel Industry for 2019 (Date accessed: June 4, 2019)

Lanes & Planes

Routespring

aReservation

Technoheaven TMS

27 Best Hotel Reservation Software To Increase Bookings In 2024

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I've selected the top hotel reservation software and along with their key features, benefits, and suitability for your business. These choices are backed by rigorous analysis, promising top-notch performance in this competitive market.

12 Best Hotel Reservation Software Shortlist

There are many great options out there, but I've narrowed it down to 12 of the best. Here they are, in no particular order:

• innQuest - Best for direct booking management
• AltexSoft - Best for custom reservation system development
• Cloudbeds - Best for integrations with global OTAs
• SevenRooms - Best for personalized guest experiences
• innRoad - Best for end-to-end hotel management
• SiteMinder - Best for high-conversion booking technology
• Checkfront - Best for multi-property management
• SkyTouch - Best for cloud-based hotel operations
• Little Hotelier - Best for small accommodation providers
• eZee Reservation - Best for comprehensive reservation solutions
• Hotelogix - Best for property management and distribution
• Reservation Key - Best for user-friendly reservation interface

What is Hotel Reservation Software?

Hotel reservation software is a computer program that allows hospitality industries to manage reservations and booking processes. This type of software is also known as a booking engine or a reservation system.

Hotel reservation software typically includes features such as managing reservations and bookings, viewing room availability and hotel room types, generating invoices and receipts, and tracking customer data. Some programs also offer additional features such as online payments and channel management.

The benefits of using hotel reservation software include increased efficiency, improved customer service, avoiding overbookings, and increased profits. Hotel reservation software typically costs between $500 and $5,000, depending on the features included. When shopping for hotel reservation software, consider the program's ability to meet your specific needs.

Overview of the 12 Best Hotel Reservation Software

1. innquest - best for direct booking management.

innQuest is a reliable software solution that empowers hotels to manage direct bookings efficiently. Its platform is designed to reduce dependence on online travel agents (OTAs) and facilitate direct reservations, aligning perfectly with its unique proposition as the best tool for direct booking management.

Why I Picked innQuest:

I selected innQuest because it focuses on bolstering direct bookings, a critical factor for hotel profitability. Its ability to streamline and centralize bookings is what sets it apart. The tool's design and functionality, oriented towards direct bookings, justifies its position as the best.

Standout features & integrations:

innQuest features a user-friendly interface, a direct two-way interface with the property management system, and the ability to adapt to mobile screens. Moreover, it offers integrations with popular OTAs and GDS, enabling hotels to expand their reach while maintaining control over direct bookings.

Pricing for innQuest starts from $200/month (billed annually) per property.

• Direct interface with property management systems
• Mobile-responsive booking engine
• Wide range of OTA and GDS integrations
• Higher pricing tier might be a barrier for smaller properties
• Lacks some advanced marketing features
• User interface could be more intuitive

2. AltexSoft - Best for custom reservation system development

AltexSoft is a technology and solution consulting company specializing in creating custom reservation systems for hotels. It stands out for its ability to tailor-make reservation solutions that cater to unique hotel needs, which justifies its unique selling proposition as the best tool for custom reservation system development.

Why I Picked AltexSoft:

I picked AltexSoft for its dedicated approach to developing custom-made solutions. The tool differentiates itself with its customization capabilities, helping hotels to have a reservation system that fits their unique needs perfectly. This personalized approach to system development makes AltexSoft the best for this use case.

AltexSoft stands out with its ability to create feature-rich, custom reservation systems, including capabilities for inventory management, real-time room availability tracking, and integration with payment gateways (debit/credit card). It also provides integrations with key hotel technology providers to ensure a smooth workflow.

AltexSoft operates on a project-based pricing model, so the cost varies based on the client’s specific needs. Therefore, the pricing is upon request.

• Highly customizable reservation systems
• Integration with major hotel tech providers
• Emphasis on real-time data and availability tracking
• Pricing is not transparent upfront
• Might be overkill for small businesses with simpler needs
• Time-consuming implementation process due to custom development

3. Cloudbeds - Best for integrations with global OTAs

Cloudbeds is a software platform simplifying hotel management, from reservations to reporting. It excels in integrating with many global Online Travel Agencies (OTAs), making it the ideal choice for hotels looking to broaden their online presence.

Why I Picked Cloudbeds:

I chose Cloudbeds due to its strong capability in OTA integration, a feature which significantly contributes to a hotel's online visibility. By allowing hotels to connect with many global OTAs, Cloudbeds has positioned itself as the best choice for expanding online reach, which is critical in the current digital age.

Cloudbeds boasts an intuitive online reservation management system, robust reporting tools, and a unified property management system. Its standout integrations include popular global OTAs like Booking.com, Airbnb, and Expedia, as well as regional OTAs, ensuring a wider online reach for properties.

Pricing for Cloudbeds starts at $200 per month for small properties.

• Robust integration with many global OTAs
• Unified property management system
• Efficient reservation and reporting tools
• Pricing might be steep for small hotels
• The interface can be overwhelming due to many features
• The setup process may require time and training

4. SevenRooms - Best for personalized guest experiences

SevenRooms is a reservation and guest management platform designed for hospitality businesses. Its powerful data-driven tools allow for personalized and targeted guest experiences, standing out for companies focused on customer-centric operations.

Why I Picked SevenRooms:

SevenRooms caught my attention for its comprehensive and intuitive guest profiling and personalization features. It provides the best tools for creating tailored experiences for customer satisfaction and loyalty, setting it apart from many others.

SevenRooms' key features include detailed guest profiling, reservation management, and marketing automation. Furthermore, it integrates well with popular platforms like OpenTable, Facebook, and Google, adding value as a comprehensive guest experience tool.

Pricing for SevenRooms is available upon request.

• Extensive guest profiling for personalized experiences
• Easy-to-use reservation management system
• Integrates with popular platforms for functionality
• Pricing information is not readily available
• May have a steep learning curve for some users
• Some users may find the interface not as intuitive

5. innRoad - Best for end-to-end hotel management

innRoad is a feature-rich hotel management platform offering a broad array of tools from booking to billing, all under one roof. It is the ideal option for those who need a holistic solution to handle all aspects of hotel management.

Why I Picked innRoad:

I selected innRoad for its broad suite of features and how it consolidates all hotel management tasks into a single, accessible platform. Its ability to handle everything from reservations to reporting makes it an efficient choice for complete hotel management.

innRoad offers robust booking management, integrated payment processing, and detailed performance analytics. Notably, it also provides an interface with major online travel agencies (OTAs), POS systems, and Revenue Management Systems, making it a versatile addition to any hotel's toolkit.

innRoad's pricing is available upon request.

• Comprehensive suite of hotel management tools
• Integrated payment processing
• Extensive integration capabilities with OTAs and other platforms
• Pricing information is not immediately available
• The interface may seem complex for beginners
• Some users have noted the need for more customization options

6. SiteMinder - Best for high-conversion booking technology

SiteMinder is a guest acquisition platform designed for hotels to increase their visibility and reach more customers. Its core strength lies in high-conversion booking technology, making it an excellent choice for businesses seeking to maximize occupancy rates and revenue.

Why I Picked SiteMinder:

In choosing SiteMinder, I was primarily influenced by its track record of delivering high conversion rates. Its advanced booking engine, which efficiently translates web traffic into paying customers, sets it apart. For businesses that want to ensure high occupancy rates, SiteMinder is the go-to tool.

Key features of SiteMinder include its high-performance booking engine and channel management capabilities. SiteMinder integrates with numerous third-party platforms, including OTAs, GDS, hotel PMS systems, and popular social media channels.

SiteMinder's pricing begins from $40/user/month, and specific pricing information can be obtained directly from the provider.

• High-conversion booking engine
• Broad set of integrations
• Effective channel management capabilities
• Can be complex for beginners
• Customization options could be better
• Some users have reported occasional technical glitches

7. Checkfront - Best for multi-property management

Checkfront is a cloud-based business management software focused on simplifying the complexities of managing multiple properties. Given its comprehensive set of features and functions tailored for multi-location businesses, it excels in this niche.

Why I Picked Checkfront:

In making my selection, I compared various tools for their capacity to handle multi-property management. Checkfront stood out due to its comprehensive approach to this challenge, offering robust features that cater to this specific need. If you're managing multiple properties and looking for a tool to streamline the process, Checkfront would be a good choice.

Key features of Checkfront include its centralized online hotel booking system, inventory management, and robust reporting capabilities. Furthermore, it integrates well with a host of global OTAs, social media platforms, and payment gateways, expanding its reach and utility.

Checkfront pricing starts from $49/user/month. There is also a one-time setup fee of $199. This price includes all of Checkfront's comprehensive multi-property management features.

• Comprehensive multi-property management features
• Robust reporting capabilities
• Numerous integrations with OTAs, payment gateways, and social media platforms
• The interface can be slightly complicated for beginners
• Setup requires a considerable amount of time
• Customer service could be improved

8. SkyTouch - Best for cloud-based hotel operations

SkyTouch is a hotel management software designed to streamline operations, with a heavy focus on offering a comprehensive, cloud-based solution. As such, it's an excellent fit for hospitality businesses seeking an efficient and accessible platform to manage their operations.

Why I Picked SkyTouch:

I selected SkyTouch after a thorough examination of several platforms. The tool's dedication to providing a truly cloud-based solution for hotel operations makes it stand outfocusing. For businesses that prioritize accessibility and efficient operation management, I believe SkyTouch is an exceptional choice.

Some of the noteworthy features of SkyTouch are its property management system, sales and catering management, and detailed analytics. Additionally, it provides integrations with various platforms including online travel agencies, reputation management services, and customer relationship management (CRM) systems.

SkyTouch offers pricing upon request, as the cost varies depending on the specific requirements of each business.

• Cloud-based system allows for anywhere, anytime access
• Broad range of features for comprehensive hotel management
• Variety of useful integrations with other platforms
• Pricing isn't transparent and varies per business
• The user interface could be more intuitive
• Certain features may require a learning curve for new users

9. Little Hotelier - Best for small accommodation providers

Little Hotelier is a dedicated hotel management system for small businesses, such as bed and breakfasts (B&Bs), inns, hostels, motels, and small hotels. Its tailored features and simplified approach make it best suited for small accommodation providers that need a streamlined, user-friendly management tool.

Why I Picked Little Hotelier:

While selecting tools for this list, I was drawn to Little Hotelier for its focus on small businesses. The tool offers a well-balanced mix of simplicity and functionality, which sets it apart from many other hotel management tools. I believe Little Hotelier is "Best for small accommodation providers" because it considers the specific needs and limitations that these businesses often face.

Key features of Little Hotelier include a front desk system, a reservation system, and a robust reporting tool. Moreover, the platform integrates with various online booking services, payment gateways, and website builders, ensuring a cohesive management process for small accommodation providers.

Pricing for Little Hotelier starts from $94/user/month. Please note that this price can vary based on the business’s specific requirements.

• Designed specifically for small accommodation providers
• Streamlined, user-friendly interface
• Broad integration possibilities with online booking and payment services
• Higher starting price point than some competitors
• Lack of advanced features compared to more general hotel management tools
• May not be suitable for larger hotels or chains due to its focus on small businesses

10. eZee Reservation - Best for comprehensive reservation solutions

eZee Reservation is a fully-featured online booking engine that can be plugged into any hotel website. Its comprehensive reservation and booking management features make it particularly valuable for establishments that require a robust solution for handling reservations.

Why I Picked eZee Reservation:

When evaluating tools, eZee Reservation stood out due to its comprehensiveness regarding reservation management. The level of detail in its reservation features sets it apart from others. In my opinion, eZee Reservation is "Best for comprehensive reservation solutions" due to its full suite of tools to facilitate booking and reservation management.

Key features of eZee Reservation include real-time updates, a mobile-friendly hotel booking engine, and an intuitive backend interface. This system also integrates well with popular third-party platforms such as Expedia, Booking.com, and TripAdvisor, simplifying the reservation management process across multiple channels.

Pricing for eZee Reservation starts from $30/user/month. Additional costs may apply based on the specific needs of the business.

• Comprehensive suite of reservation management features
• Integrations with popular booking platforms
• Real-time updates for reservation status
• Learning curve may be steeper due to the comprehensive nature of the tool
• Starting price may be higher than simpler, less comprehensive solutions
• Some users report occasional software glitches that need troubleshooting

11. Hotelogix - Best for property management and distribution

Hotelogix is a cloud-based hotel management system that integrates various aspects of hotel operations, such as front desk, POS, and housekeeping, into one platform. It also features a comprehensive distribution system, making it an excellent choice for hotels requiring efficient property management and distribution.

Why I Picked HotelLogix:

In choosing tools for this list, I was impressed by Hotelogix's combination of property management features and distribution capabilities. Its two-pronged functionality is unique among the tools I considered, which is why I determined it to be the "Best for property management and distribution".

Hotelogix offers some significant features, such as a robust property management system, distribution capabilities, and a unified hotel operations platform. It also integrates with several popular platforms, including Booking.com, Expedia, and TripAdvisor, making room distribution and management more streamlined.

Hotelogix pricing starts from $50/user/month. This starting price considers the combined functionalities of property management and distribution.

• Comprehensive property management system
• Efficient distribution capabilities
• Integration with major booking platforms
• The breadth of features may introduce a steep learning curve
• The starting price might be higher than more single-function tools
• Some users have noted occasional system lags and bugs

12. Reservation Key - Best for user-friendly reservation interface

Reservation Key is a hotel reservation software that offers a host of booking management tools. Its interface is notably user-friendly, making it an excellent choice for those prioritizing ease-of-use in a reservation interface.

Why I Picked Reservation Key:

In selecting Reservation Key for this list, what stood out to me was its simple yet effective interface. The usability factor played a pivotal role in my decision. I determined it to be the "Best user-friendly reservation interface" because it simplifies the booking management process without sacrificing functionality.

Reservation Key’s standout features include its online booking engine, property management system, and automated emails. It also provides a multitude of integrations with platforms like Airbnb, Booking.com, and Expedia, which add considerable value for users.

Pricing for Reservation Key starts at $25/user/month. This is the starting price for access to the complete suite of tools offered by the software.

• User-friendly interface
• Comprehensive booking management tools
• Lacks some advanced features found in other tools
• Customer support could be improved, according to some users
• Design customization is limited

Other Hotel Reservation Software

Below is a list of additional hotel reservation software that I shortlisted, but did not make it to the top 12. Definitely worth checking them out.

• GraceSoft - Good for scalable solutions and integration with OTAs
• HiJiffy - Good for AI-powered guest communication
• IQware - Good for its comprehensive central reservation system
• Clock PMS+ - Good for their all-in-one hotel management solution
• Rezstream - Good for its efficient digital marketing services
• Lodgify - Good for property owners needing direct booking websites
• Hoteliga - Good for robust reporting and analytics
• Hotel Engine - Good for businesses seeking discounted rates
• Stayntouch PMS - Good for contactless check-in and check-out processes
• Infor HMS - Good for its versatile hospitality management suite
• Amadeus CRS - Good for large hotels in need of centralized reservation systems
• OPERA Cloud - Good for its extensive range of hotel management features
• mini Hotel - Good for small to medium-sized hotels requiring simple booking management
• Hospitable - Good for vacation rental automation
• Rate Hawk - Good for access to competitive hotel rates

What Are the Benefits of Using Hotel Reservation Software?

There are a number of benefits to using hotel reservation software, including:

• Increased Efficiency: The software can automate many tasks, such as check-in and check-out, sending reminders to guests, and generating reports. This means that your staff can spend more time attending to guests’ needs and less time on administrative tasks.
• Streamlined Operations: The software provides a single system for all your hotel operations, from reservations to billing. This means that there is less chance for mistakes and that all your data is in one place.
• Better Guest Experiences : The software can provide guests with up-to-date information about their reservations, such as room number and dining options. It can also send them reminders about their reservations and provide them with directions to the hotel.
• Greater Cost Savings : Automated tasks such as check-in and check-out can save staff time and reduce the need for overtime. In addition, the software can automate invoicing and reduce the need for human error.

How Much Does Hotel Reservation Software Cost?

How much does hotel reservation software cost?

That depends on the software. Some are expensive, while others are more affordable. Generally, you can expect to pay anywhere from $500 to $2,000 for a good quality program.

When shopping for hotel reservation software, be sure to consider the features that are important to you. Is customer support a must-have? How about online booking? Do you need the ability to manage multiple properties? Weigh your needs against the cost of the software to find the best fit for your business.

What Are the Key Features to Look for When Buying Hotel Reservation Software?

When you're shopping for hotel reservation software, it's important to keep the following features in mind:

• Ease of use: The software should be easy to navigate, so you can find the information you need quickly and easily.
• Customizable: The software should be customizable to meet your specific needs and requirements.
• Scalability: The software should be able to grow with your business, so you don't have to upgrade or replace it as your business expands.
• Reporting capabilities: The software should include robust reporting capabilities so you can track your business performance and see how you're doing.
• Integration capabilities: The software should be able to integrate with other systems, such as your accounting system, so you can get a complete picture of your business operations.

Other Hotel Reservation Software Reviews

• Channel Manager Software
• Front Desk Software
• Small Hotel Booking Software
• Booking Software
• Hotel Marketing Software
• Small Hotel Reservation System
• Hotel Upsell Software

In conclusion, the variety of hotel reservation software caters to various needs, each boasting unique strengths. Selection depends on your specific requirements and aligning these with the features of these software. Understanding your needs and making the right choice will help streamline hotel reservation management, drive efficiency, and improve guest experiences.

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

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Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

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Top 10 Biggest Online Travel Booking Systems in 2024(Updated)

Home » Blog » Top 10 Biggest Online Travel Booking Systems in 2024(Updated)

So, are you looking forward to the top 10 Biggest Online Travel Booking Systems in the world?

Today we are going to discuss the top and biggest online travel booking systems, but before we dive into the in-depth article, I was curious if you are thinking of creating a travel and tour booking website within minutes, without any hassle of coding and hiring highly paid developers.

Well, if yes then you can download WP Travel to launch your travel booking website instantly.

However, to access all the premium features to create a travel booking website, you can get WP Travel Pro to reap all the benefits of the premium plan. This might interest you : Compare WP Travel Free vs WP Travel Pro

Little things can matter when you are about to launch your travel agency business , like using the tour management software that allows you to create a travel website within minutes versus spending money on hiring highly paid developers and consuming weeks.

You can explore and test the best travel agency themes and templates  to find the one that perfectly aligns with your website. This way, you can ensure your website suits your needs and preferences seamlessly.

Planning a trip can be a tedious and daunting task. There are always problems finding good accommodations and flights but with an online booking system.

Useful article : How to Create a Travel Booking Site with WordPress in 2024?

Table of contents

What is an online travel booking system, what are the main features of an online travel booking system, 1. wp travel, 3. booking.com, 5. google flights, 7. trip.com, 8. skyscanner, 10. tripadvisor.

The end-user experience is seamless for organizing travel. We can now do the majority of bookings online, which allows for a more comprehensive analysis by comparing prices and reviewing more personalized options.

Most online travel agencies provide various options and features on their websites.

Amidst the plethora of online travel booking systems available, selecting the right one has become a crucial aspect of travel planning.

From start to finish, these platforms are our go-to travel companions, helping us book flights, find accommodations, discover local experiences, and organize transportation.

We have deliberately highlighted the top 10 online travel booking systems based on their user-friendly interface, reliability, and exceptional customer support.

An online travel booking system is a digital platform that allows users to book a variety of travel-related services through the internet. This system is accessed via a website or mobile application , making it easy and efficient for people to plan trips by providing a variety of options and tools.

This system significantly simplifies the travel planning process by producing travel services and information in one place, making it accessible to users from anywhere at any time.

You might be interested : The step by step solutions to launch your tour company

The main features of an online travel booking system are that it provides a comprehensive and user-friendly experience for planning and booking various aspects of travel. These features typically include:

• Online Payment
• Flight Reservations
• Hotel Bookings
• Car Rentals
• Travel Packages
• Customization and Personalization
• Payment Processing
• Customer Support
• Customer Feedback
• Itinerary Management

Top 10 Biggest Online Travel Booking Systems in 2024

If you want to grow your travel business revenue to the level of an Acme with incredible results, then look no further than the WP Travel  Plugin.

It’s a free and powerful WordPress travel and tour booking plugin that is also available in the Pro version ( WP Travel Pro), offering premium features and add-ons to create your travel and tour booking website within minutes.

The best part of choosing WP Travel as an Online Booking System Software are:

• No coding is required, so it is completely easy to install and set up instantly
• You do not need to hire any highly paid web developers to set up your travel and tour website
• You do not need to hire any highly paid app developer to track activities, trips, etc., because it allows the travel agency owners a dedicated WP Travel APP with a personalized dashboard showing every record.

You do not need to hire any web developers or programmers to set up your travel websites using the WP Travel plugin.

Expedia is one of the most prominent figures in the travel booking industry worldwide. With a large chain of travel service providers, it offers competitive pricing and reliability.

Having been in the travel business for more than two decades, Expedia has established itself as a reliable booking system.

Some key features that Expedia provides through their website and mobile app include:

1. Flight Booking: Expedia allows users to book flights to various destinations around the globe. It offers filtered results based on different prices and user preferences.

2. Hotel Reservation: Expedia offers a plethora of hotel booking options, ranging from budget-friendly to luxury hotels. With hotel chains worldwide, travelers can find accommodations suitable to their price, location, and review preferences .

3. Packages: Expedia provides various packages that include flights and hotels in a cost-effective way, a feature favored by many travelers.

4. Loyalty Program: Expedia offers a loyalty program where users can collect points that can be redeemed as discounts for future bookings.

You may like this: How to Increase Traffic to Your Travel Site?

5. Car Rental: Expedia also provides car rental services, offering a range of cars at different price points.

6. Cruise: For those interested in traveling by cruise, Expedia provides cruise booking options, allowing users to choose from different cruise lines, destinations, and itineraries.

Extra Features:

Expedia has a special feature on its platform where users can list their properties, such as hotels and private residences, for rental or booking services. The platform is renowned for its good customer service and quick responses.

In 2024, Booking.com stands out as a time-tested and reliable tour booking system with over two decades of experience in the industry.

Booking.com is widely known as a hotel booking engine. With a comprehensive range of features, travelers can effortlessly book flights, secure hotel reservations,

And rent cars to simplify their journey planning. One standout feature that sets Booking.com apart is its convenient airport taxi booking service, which provides hassle-free transportation options.

Moreover, frequent users can take advantage of the loyalty program called “Genius,” which offers exclusive discounts and rewards.

You may like this: How to Choose a Payment Gateway for Travel Agency?

Renowned for its extensive selection of hotel chains, Booking.com ensures travelers find the perfect accommodations for every destination.

What’s more, their website boasts a highly user-friendly interface, making it a top choice for travelers seeking convenience and efficiency in their booking experience .

Airbnb is a popular online travel booking system that specializes in renting out homes, apartments, and other accommodations.

Founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia, Airbnb has become one of the most popular travel booking platforms in the world.

Airbnb is an online marketplace that connects people who want to rent out their homes with people who are looking for accommodations in specific locations.

Guests can choose from a wide range of properties, from cheap to expensive, spanning over 190 countries in the world.

One of the things that makes Airbnb so popular is that it offers local accommodations rather than traditional hotels.

Guests can stay in local homes and interact with locals, getting a feel for the local culture.

Airbnb also offers a variety of unique properties that you won’t find anywhere else, such as treehouses, castles, and even igloos.

Guests can filter their search by price , location, number of bedrooms, and other criteria. This flexibility allows guests to find the perfect accommodation for their needs.

For example, if you’re traveling with a group of friends, you can easily find a large apartment or house that can accommodate everyone.

You may like this: How to Promote Your Travel Business

While Airbnb has been praised for its convenience and affordability, it has also been criticized for its impact on the housing market.

Some argue that Airbnb has led to an increase in housing prices in some areas as landlords convert their properties into short-term rentals.

However, Airbnb also provides a valuable service to travelers, and it is likely to continue to grow in popularity in the years to come.

Whether you’re looking for a unique and affordable place to stay or you want to experience the local culture, Airbnb is a great option for travelers.

With its wide variety of properties and flexible search criteria, Airbnb is sure to have the perfect accommodation for you.

Google Flights is an online flight booking system that facilitates the purchase of airline tickets through third-party suppliers, such as tour agencies and airlines.

It was launched in 2011 by Google as part of Google Travel.

Google Flights allows users to search for flights by origin, destination, date, and airline.

You may like this: A Comprehensive Guide on How to become a Successful Travel Blogger

It also provides information on prices, layovers, and other factors. Google Flights is a popular tool for searching for a variety of flights, from cheap to expensive.

However, it does not have access to flights from all airlines.

What makes Google Flights a popular flight booking system is its seamless user-friendly interface . It is integrated with Google Maps to show navigation on the Google Flights interface, which enables users to search for cheap flights according to location.

With the integration of Google accounts, accessing the interface is more convenient. The most convenient part is that this platform supports currency support systems as well.

Vrbo (previously known as HomeAway), which stands for “Vacation Rentals by Owner,” is a vacation rental listing website that allows users to rent homes, apartments, or vacation properties from private owners, similar to Airbnb.

Founded in 2005, it has become one of the world’s most renowned travel booking systems for vacation rentals.

You may also like: Content Marketing Strategies for the Travel Industry: From Planning to Execution

Vrbo is an excellent option for travelers seeking authentic and affordable accommodations beyond traditional hotels.

It offers a wide range of apartments, homes, villas, condos, and cottages. With properties located on all continents, travelers have the flexibility to explore various destinations using this system.

Security is a top concern for travelers, and Vrbo addresses this by featuring verified ID properties that adhere to strict guidelines. For those in search of vacation rentals, Vrbo is an ideal choice.

Trip.com is one of the leading online travel agencies in the world, based in China, offering a wide range of travel services to customers all over the globe.

Trip.com provides services such as hotel reservations, flight bookings, tours, and activities.

Additionally, they offer products like travel insurance and visa assistance through their online booking software. Overall, it is a go-to solution for travelers.

You may also like : 5 Ways to Increase Your Travel Business with Technology

With over 200 million users and processing about 1 billion transactions, Trip.com has established itself as a strong and reliable travel booking system in 2024.

Its competitive prices, user-friendly interface, and availability in different languages have contributed to its leading role in the travel booking industry.

Skyscanner is a travel search engine that empowers users to compare and search for flights, hotels, and car rentals.

It has become one of the most famous travel booking systems worldwide, attracting approximately 100 million users per month.

Founded in 2001, Skyscanner has established a global presence with offices in 20 countries and its headquarters located in Scotland, Edinburgh.

As a metasearch engine, Skyscanner aggregates flights and other travel products from various websites, providing users with the convenience of sorting through personalized recommendations.

You may also like: SEO Checklist For Travel Sites

This unique feature sets it apart from traditional booking platforms.

Skyscanner offers a diverse range of features, including price alerts, price tracking, and price guidance .

These user-friendly functionalities enhance the booking experience and make SkyScanner an ideal solution for travelers seeking the best deals on travel products.

The platform’s commitment to providing comprehensive and reliable travel information has solidified its reputation as a go-to resource for travel planning.

and its continuous growth in user base attests to its widespread popularity among travelers worldwide.

Momondo is a popular travel search engine and travel fare aggregator, enabling users to compare flights, hotels, and other travel products from various websites.

As a travel fare aggregator, Momondo functions by collecting vast data from different airlines, websites, hotels, and car rental services, presenting users with a diverse range of options to choose from.

This comprehensive approach to travel planning appeals to millions of users each month, as it provides transparency, convenience, and opportunities for savings.

The transparency offered by Momondo is particularly appreciated by users, as it displays the breakdown of costs, including taxes and fees, for each flight option.

This level of openness allows travelers to make informed decisions and avoid any hidden charges.

You may also like: 10 SEO Secrets To Successful Travel Blogging

Moreover, the convenience of having multiple travel options in one place makes Momondo a go-to platform for travelers seeking efficient and

time-saving solutions. Whether users are looking for budget-friendly flights, comfortable hotels, or convenient car rentals, Momondo’s aggregation of choices simplifies the planning process.

One of Momondo’s standout features is its availability in multiple languages , catering to a global audience and making the platform even more user-friendly.

This accessibility helps travelers from different regions feel comfortable using the platform and finding travel deals tailored to their preferences.

In summary, Momondo’s success can be attributed to its transparent approach, convenient travel aggregation,

and multilingual support, making it a favored choice for travelers seeking the best travel deals and seamless travel planning experiences.

Tripadvisor is a website where you can find reviews and other travel information about hotels, flights, and destinations.

It has evolved from a review platform to a comprehensive travel booking system.

One of the best things about Tripadvisor is its user-generated photos and reviews.

You can see real photos and read real experiences from other travelers, which can help you make informed decisions about your travel plans.

Tripadvisor also lets you book hotels and flights directly on its website. This makes it easy to find accommodations and flights that fit your preferences and budget.

You may also like: 11 Best Online Tools That Travel Bloggers Need

Another cool feature of Tripadvisor is its price alert. You can set alerts for specific hotels or flights, and you’ll be notified when prices change.

This can help you find the best deals and save money on your travel.

Tripadvisor is a popular website with over 450 million visitors each month. Travelers trust Tripadvisor because it’s a reliable source of information and has a wide range of features.

Tripadvisor is a great way to plan your trips, find the best accommodations, and discover hidden gems at various destinations. It’s easy to use and has a lot of useful features.

Agoda is an online travel booking system specializing in providing accommodations to travelers. It’s one of the leading travel booking websites, with over 28 million hotels and 700 airlines in its database.

With a wide range of options, travelers have the freedom to choose accommodations according to their preferences.

Apart from hotels and flights, Agoda also offers combined tour packages and various other travel-related products.

The platform provides a review section that helps users make informed decisions about their accommodations.

You may also like: Six Benefits of an online Booking system Using Travel Plugin in WordPress

Agoda’s customer service is available 24/7 to assist users with any inquiries or issues they may encounter during their booking process or travel experience.

Additionally, the platform offers price alerts, notifying users when prices drop or special deals become available.

Overall, Agoda strives to offer a seamless and user-friendly booking experience, making it a popular choice for travelers seeking quality accommodations and travel options.

In the dynamic world of travel booking, the top 10 online platforms in 2024 have revolutionized our global exploration.

From Expedia’s extensive services to Airbnb’s local experiences and Google Flights’ powerful search engine, each platform offers unique advantages.

Booking.com’s user-friendly interface and Trip.com’s global appeal elevate the travel experience, while Agoda’s vast accommodations and Momondo’s transparency provide boundless options.

Embrace the future of travel with these exceptional online booking systems, redefining how we plan and embark on our journeys.

If you liked this article, then subscribing to our  YouTube Channel  for WordPress video tutorials would be the cherry on top.

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Further, if you have any queries, please submit them to our  Contact page .

Get  WP Travel Pro  and start creating your travel and tour booking website within minutes without any hassle of coding.

You may find it useful :

Top 6 must-have features and services for travel booking system

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How to create a travel booking site with WordPress for free

Yam Bahadur Chhetri is a content writer and vivid contributor to the WordPress community and a WordPress enthusiast with an experience of 7+ years in the relative field. He also loves to develop WordPress Themes, Plugins, and custom WordPress development for clients.

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What is Hotel Booking System? What are the Types, Functionality, and Integrations?

Introduction

The booking engine is the most important component of a hotel’s website. It can be used to find rooms, make reservations, manage inventory and sales, and so much more. In this article we’ll discuss what a hotel booking system is and how it helps hotels grow their businesses by streamlining operations.  

What Is Hotel Booking System?

A hotel booking system is a software application that allows guests to book rooms online. It is used by hotels and other hospitality providers to manage their online reservations. Hotel booking systems can be either software-as-a-service (SaaS) or hosted on premises, where the management functions are provided by the organization’s IT department rather than an external provider such as a web hosting company.  

The most common types of hotel booking systems include:* Online Reservation System: This type of reservation system allows users to make reservations through an internet connection.* Online Check-In/Checkout: This type of system involves establishing check-in and checkout times at specific times each day so that customers don’t have long wait times while they’re checking out at night  

Types of Hotel Booking Systems

There are several types of hotel booking systems, each with its own advantages and disadvantages. Here is a brief explanation:  

• Online Hotel Booking System: An online hotel booking system is a tool that allows you to customize your experience by providing you with all the information about a property before even stepping foot in it. You can use this tool for research purposes or simply as an automated way for checking availability at different hotels around the world (e.g., comparing prices). This type of software also allows you to view reservations from other users who have made similar reservations in the past so that there will be no surprises when looking at prices or reviews about their stay at these properties later on down line!

Functionality of a Hotel Booking System

It is important to choose an online booking engine that has a user-friendly interface, modern design and good reputation. It should also be easy to use and affordable.  

Integrations

Integrations are the most important part of any booking system. They allow you to connect your hotel booking software with other third-party services, such as payment processors and social media platforms. These integrations can be used to take payments directly through a payment processor (like Stripe) or integrate with social media channels like Facebook, Google Ads/AdWords etc., which allows hoteliers to increase their reach and visibility online. Some integration options include:  

• Payment Processor Integration – This allows you to accept payments from external sources using their own platform rather than having one built in into your own internal system. This makes it easier for customers who don’t have access to online banking facilities due lack of internet connection when travelling internationally etc., since they won’t need an account number or password set up at all! It also allows businesses across borders without restrictions from different jurisdictions when working with foreign clients who may not necessarily trust local banks either due lack thereof available funding options available locally within country itself (which could mean high fees).

Get the Most Out of Your Hotel Website with the Right Booking System  

• Booking systems are the most important part of your hotel website.  
• They help you get more bookings, which in turn allows you to increase revenue and profitability.  
• A booking system is the first thing that will be seen when someone arrives on your site, so it’s critical that you choose one that makes sense for your business model, brand identity and goals as a company.  

There are many parts to a hotel’s website, but one of the most important is the booking engine.  

The booking engine is a tool that allows users to search for and book hotels, flights and vacation packages. It’s the central hub for all aspects of the hotel’s website.  

Hotel booking systems are one of the most important parts of a hotel’s website, but they can be difficult to find. We’ve made it easier to find the perfect booking system for your business with our extensive list of options and guides.

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• If you’re looking for a cheap hotel in Moscow, you should consider visiting during the low season. You'll find cheaper hotels in Moscow in October and January.
• Hotel room prices vary depending on many factors but you’ll most likely find the best hotel deals in Moscow if you stay on a Saturday. The opposite is true for, Wednesday, which is usually the most expensive day.
• How long should you stay? KAYAK users usually book their hotel in Moscow for 3 days.
• Moscow is a vast city. If you would like to be within walking distance of key attractions, look for hotels near Red Square and the Kremlin, such as the Assambleya Nikitskaya Hotel.
• For cheap accommodation in Moscow, consider the Partizanskaya area, which features a good choice of budget hotels near a metro station, including Vega Hotel & Convention Center.
• There are many 5-star luxury hotels in the cultural heart of Moscow. The Four Seasons Hotel Moscow and The St. Regis Moscow Nikolskaya are two excellent examples.
• Stylish boutique hotels are also in abundance in the city centre. Hotels such as the Golden Apple Boutique Hotel and Assambleya Nikitskaya Hotel put you near Red Square and The Kremlin.
• Arbat Street forms the heart of Moscow’s Arbat District, the oldest part of the city, and is home to myriad affordable accommodation, such as Karlov Most Hostel.
• A great area for nightlife is Kitay-Gorod, where an array of bars, restaurants, and nightclubs join a wide selection of hotels to suit all budgets, such as the cheap Good Mood Hostel or boutique Golden Apple Boutique Hotel.

FAQs when booking a hotel in Moscow

Are there good hotels near moscow airport.

There are three major international airports serving Moscow: Sheremetyevo International Airport, Moscow Domodedovo Airport, and Vnukovo International Airport. Several hotels are located within the vicinity of each airport. Good choices include Novotel Moscow Sheremetyevo Airport, Ramada Moscow Domodedovo, and Vnukovo Green Palace Hotel.

Which hotels in Moscow offer especially good views?

A number of luxury hotels in the city centre boast spectacular views. Two excellent choices are the Ararat Park Hyatt Moscow and the Hotel Baltschug Kempinski Moscow, which both offer breathtaking vistas of the Kremlin, Red Square and St. Basil's Cathedral from guest rooms and restaurants.

What hotels in Moscow offer especially good breakfast?

The sophisticated and excellently-rated Villa Kadashi Boutique Hotel situated in the Yakimanka district, across the river from Red Square, offers an excellent continental breakfast with fresh pastries and juice to complement hearty egg and sausage dishes. Meanwhile, Warsaw Hotel, situated a 10-minute walk from Gorky Park, offers a free breakfast buffet.

Which neighbourhoods are close to Moscow’s central station?

Travellers departing for St. Petersburg will be voyaging out of Leningradsky Station in northeast Moscow. The city’s oldest railway terminal, the station is surrounded by a wide selection of accommodation. Hilton Moscow Leningradskaya is a top-rated option with a swimming pool, sauna, and fitness room.

What hotel area is especially good for shopping in Moscow?

Moscow’s Arbat District or Old Arbat features a network of historic streets that are lined with shops selling local souvenirs and handicrafts. There are many hotels in this area, such as the 4-star Mercure Arbat Moscow, and the city centre is only a short metro ride away. Alternatively, GUM is an iconic shopping arcade situated directly on Red Square.

Where to stay in Moscow?

Those looking for a hotel in Moscow on KAYAK tend to search in Tverskoy District , Tagansky District and in close proximity to Luzhniki Stadium.

What are the best hotels near Luzhniki Stadium?

If you are looking for a hotel close to Luzhniki Stadium, you should consider staying at Hills Hotel , Luzhniki and ibis Moscow Kievskaya , as they are the most recommended by KAYAK users.

Which freebies do KAYAK users look for when booking a hotel in Moscow?

KAYAK users look for a hotel in Moscow with free breakfast.

How do I find a hotel in central Moscow?

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The Carlton, Moscow

A luxury Red Square hotel «The Carlton, Moscow» promises guests a front-row seat to Moscow, only steps away from the city’s invigorating riches. The breadth of experiences is amplified by newly transformed spaces, guest rooms and suites that celebrate the finest of Russian design and craftsmanship. Sip a pre-dinner cocktail at the Champagne Bar, savor seafood delights on the rooftop O2 Restaurant or slip into the serenity of our Spa.

Grand Deluxe

Club Room with Terrace

Club Room with a view of Red Square

Moscow Suite

Presidential Suite

Imperial Suite

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Family Journey

Earn miles with Aeroflot Bonus

Travel and enjoy new privileges of the partnership between The Carlton, Moscow and Aeroflot Bonus program

Save 10% on accommodation from 2 nights

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The Carlton Spa

Discover a delightful and unexpected oasis of tranquility and beauty in the heart of Moscow at The Carlton Spa.

O2 Restaurant

The landmark rooftop restaurant, bar and terrace located atop The Carlton, Moscow in the center of the city.

The Carlton Club Lounge

The Carlton, Moscow invites guests who are in search of a high level of privacy and comfort to enjoy the exquisite luxury of the Club Floor.

The Carlton Lounge & Bar

The Carlton Lounge & Bar invites for afternoon tea ceremonies, cocktail classics and a signature menu for every taste.

Champagne Bar

Take a deep dive into a carefully curated collection of vintage Champagne paired with caviar bites in the sophisticated Champagne Bar.

Weddings inspired by Russian Elegance

Wedding in The Carlton style for your perfect celebration in the heart of the city.

From its location in the heart of Moscow’s business district, The Carlton, Moscow offers a comprehensive approach to meetings.

Wedding with a magnificent view

A true fairytale wedding in a magical and romantic location awaits you on the 12th floor of the hotel.

Address: 125009, Russia, Moscow, Tverskaya Street, 3

Coordinates: 55.7574,37.6133

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Booking Holdings Sees Modest ‘Connected Trip’ Gains – But It’s Likely Still Years Away

Dennis Schaal , Skift

May 2nd, 2024 at 6:35 PM EDT

There's a newish metric for Booking.com, namely "connected transactions." Given the state of competition and other obstacles, the so-called connected trip is light years away.

Dennis Schaal

Booking Holdings has been engaged in building a “connected trip” — where travelers might book a flight accommodation and attraction on Booking.com — over the past few years.

It’s been slow to get traction: More than 90% of travelers using Booking Holdings platforms book solely an accommodation, flight, car rental or attraction, and then they head elsewhere.

But in Booking Holdings’ first-quarter earnings call Thursday, officials reported progress in “connected transactions,” however modest.

“I’m encouraged to see strong growth in transactions that are connected to another booking from a different travel vertical in a trip,” CEO Glenn Fogel told analysts. “These connected transactions increased by just over 50% year-over-year in the first quarter. Though it’s important to note that this growth is off of last year’s small base. Connected transactions represented a high single-digit percentage of Booking.com’s total transactions in q1.”

Fogel added that the company is seeing strong growth in attractions and rental cars as part of connected transactions.

Components of the Connected Trip

Officials pointed to various key components of the strategy: Its Genius loyalty program, the move to attract direct bookings, AI trip planners, making payments easier, and its tours and activities business.

Still, the connected trip won’t become reality in the next few years – if it ever does.

For example, Booking.com sources most of its tours and activities from third parties such as Viator, Klook and Musement. Fogel acknowledged that building that part of the business isn’t a priority at the moment.

Building the company’s flights business, which saw bookings jump 33% in the first quarter, is an immediate priority.

The company is working on other aspects of the connected trip. Its Genius discount program currently only provides deals for accommodations, and the company said Thursday it is testing offering Genius rewards for flights and attractions, as well.

Direct bookings, where travelers come directly to Booking.com or its apps without the company having to pay Google to induce a visit, are moving in the right direction, as is its short-term rental business in the U.S.

“We are encouraged by the continued progress we are making in strengthening the direct relationships with our our travelers,” said Chief Financial Officer Ewout Steenbergen. “Over the last four quarters, the mix of total room nights coming to us through the direct channel was in the mid-50% range. And when we exclude our B2B business, it was in the low 60% range. We have seen both these mixes increase year-over-year in each of those four quarters.”

The Financials

Booking Holdings had a strong first quarter.

The company saw its net income in the first quarter jump 192% to $776 million on revenue of $4.4 billion, a 17% increase.

Booking Holdings beat consensus estimates on both revenue and earnings per share.

Room nights booked climbed a modest 9% year over year in the first quarter, which is traditionally the company’s weakest.

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Tags: attractions , booking holdings , booking.com , earnings , earnings online travel newsletter , tours and activities

Photo credit: Passengers seated on an Alaska Airlines plane. Alaska Airlines