how to get tour guide license in singapore

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Tourist Guide Licence

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Singapore Tourism Board (STB)

Non-Renewable Temporary Occupation Licence (NRTOL)

Safe Management Measures for MICE Event

Travel Agent Licence

Apply for Tourist Guide Licence

Apply on STB

Application Details

There are 2 types of travel agent licences:

• Niche Licence Under the Travel Agents Regulations 2017, a Niche licence is a licence that is subject to a condition restricting the licensee granted the licence to supply only tours within Singapore without any right of accommodation. An example of such a tour is a sit-in coach day tour. The Niche licence has minimum financial requirements of $50,000.
• General Licence Under the Travel Agents Regulations 2017, a General licence is a licence that is not a Niche licence, i.e. it is a licence for travel agents conducting any other activity beyond what is described in the scope of a Niche licence. The General licence has minimum financial requirements of $100,000.

You can visit the Travel Agents and Tourist Guides Licensing System (TRUST) website for more information.

• Do I need to apply for this licence? You will need to apply for a travel agent's licence with Singapore Tourism Board (STB) if your business falls within Section 4 of the Travel Agents Act (Cap. 334): i. supplying any person a right to travel on any conveyance ii. supplying any person - a right to travel on any conveyance to; and - a right of accommodation at a hotel or similar boarding premises at, one or more places, whether in Singapore or elsewhere iii. purchasing, or reserving, for resale to a person a right to travel on any conveyance iv. supplying any tour (whether or not organised by the person) to any other person; or v. such other similar activity as may be prescribed. The term "supply", in relation to a travel product, includes the sale, or arranging for the provision, of the travel product. Despite the above, a person does not carry on the business of a travel agent if: - For the activity mentioned in (a), the person carries on the activity only in respect of a conveyance the person owns; - For the activities mentioned in (a) or (c), the person carries on the activity only in respect of a conveyance that is: - used for a regular route service within the meaning of the Bus Services Industry Act 2015 (Act 30 of 2015); or - used for a community bus service or courtesy bus service, within the meaning of the Bus Services Industry Act 2015, and that travels only within Singapore; or - used for a train service within the meaning of the Public Transport Council Act (Cap. 259B); - For the activity mentioned in (b), the person carries on the activity only in respect of: - a conveyance the person owns; and - a hotel or similar boarding premises the person owns or operates; - For the activity mentioned in (d), the person carries on the activity only in respect of any place or point of interest that the person owns or operates. - The person supplies a tour where participants only visit places or points of interest within Singapore and where: - the person does not provide any conveyance to the participants of the tour (e.g. walking tours); or - every participant is required to contribute to the movement of the conveyance provided (e.g. cycling tours); - The person supplies a right to travel on any conveyance only within Singapore and does not carry on a business of supplying any tour. - The person supplies services to a licensee for the purposes of a tour. Additionally, the following entities do not require a travel agent licence: - Government and statutory boards - Institutions of a Public Character Under Section 6 of the Travel Agents Act (Cap. 334), a person must not carry on the business of a travel agent unless the person is authorised to do so by a licence. Any person who contravenes or fails to comply with this requirement shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $25,000 or to imprisonment for a term not exceeding 2 years or to both. You can visit the Travel Agents and Tourist Guides Licensing System (TRUST) website to download a copy of the Travel Agents Act (Cap. 334) and Regulations (Cap. 334, Rg 1).
• What conditions do I need to fulfil? Before proceeding to apply for a Travel Agent's licence, you are required to fulfil the following conditions: - Register the business with the Accounting & Corporate Regulatory Authority (ACRA). - To apply for a travel agent licence, the business must meet the minimum financial requirements of S$50,000 (for Niche Licences) or S$100,000 (for General Licences). - The latest set of management accounts (both Balance Sheet and Profit & Loss Statement) will be required for business entities incorporated for more than 18 months including entities with dormant status. - Open a corporate bank account under the business entity's name. - The latest bank statement reflecting the injection of the paid-up capital will be required. - Set up an e-mail address specifically for the operation of your travel agency business. - All applicants must nominate a suitable person as the Key Executive. The Key Executive is responsible for the day-to-day administration and operations of the travel agent. He/Sheshould preferably be a director of the business and/or have managerial experience in the travel business. - Directors' Resolution on the appointment of the Key Executive will be required. The Directors' Resolution must be printed on the business entity's letter head and signed by more than 50% of all directors if the entity has two or more directors. - A front and back copy of the Key Executive's identification card (e.g. NRIC, Employment Pass) will be required. - A copy of the Key Executive's Resume, including previous employment, experience and qualification(s), will be required. - Specify an office (e.g. home office scheme, commercial office) to be used for the conduct of the travel agency business. You may apply without an office premises first and seek STB's pre-approval. Confirmation of the office premises must be submitted within 3 months of the pre-approval. - Sole-proprietors/partnerships are also required to submit their latest credit report.
• How to apply? Applications for a travel agent licence must be made online via the Travel Agents & Tourist Guides Licensing System (TRUST) website . An application fee of $200 is payable. You may save a draft at any point of time during the application. All saved drafts will expire after 90 days.
• How soon can my application be processed? Each application will take approximately one to two weeks to process upon submission of complete supporting documents.
• How much is the license fee? A licence fee of $400 is payable upon approval of the licence application.
• Who can I contact for further details? For enquiries on licensing matters, please contact us at STB_TA . You may also wish to refer to the User Guide on Travel Agent Licence Application via the Travel Agents & Tourist Guides Licensing System (TRUST) website .
• What are the roles and duties of a Key Executive? Q.  The Key Executive is responsible for the proper administration and management of the affairs of the travel agency. The Key Executive must also be contactable at all times.
• What are the criteria a Key Executive has to fulfil? The KE should be a Singaporean, Permanent Resident or a foreigner holding a valid employment pass (employment pass of minimum one year validity period is required if the Key Executive is a foreigner).The KE should preferably be a director of the company. Otherwise, he/she should have at least one year of managerial experience and be familiar with the travel business.The proposed Key Executive must submit his/her curriculum vitaeto STB for assessment and approval.
• Am I required to have an office premise for my business prior to my licence application? No, you are not required to secure an office premise at the time of applying your licence. You will be notified to locate a suitable office once your licence application has been approved in-principle.
• If my application is granted in-principle approval, can I start to operate my business? No. You are not allowed to commence business until STB grants final approval to your application.

• Tourist Guide

WSQ Tourist Guide Programme (English)

Course under revamp (For more information, please email to [email protected] )

Introduction.

Singapore remains as one of the top visited countries globally. The rich heritage and diverse culture is one of the top reasons contributing to the popularity, and this is why it is essential to equip Singapore tour guides with the knowledge.

Course Objectives

Learn from the experienced tourism professionals who are also licensed STB tourist guides through role-plays, activities and field trips. The programme prepares participants to take the STB (Singapore Tourism Board) practical assessment to be a licensed Tourist Guide.

Course Outlines

The course covers the following knowledge and skills areas.

• Create Customer Experience (TGS – 2018505078) – 22 hours
• Tourist Guides - NC/NAP (TGS – 2020504025) – 102.75 hours - Handle Arrival and Departure of Visitors - Promote Singapore as a Tourist Destination & Apply Tourism Knowledge - Write Tour Commentary
• Conduct Tour (TGS – 2020504029) – 108.5 hours 
• Total 233.25 hours
• Classroom Training : Two weekday evenings (6.45pm to 9.45pm) and/or one Saturday morning (9am to 1pm)
• Field Trips: Saturday (9am to 1pm) and/or (2pm to 6pm)
• Classroom Training and including Field Trips : Three weekdays, 9am to 6pm

Mode of Instruction

• Mini lectures, field trips, role-plays and games
• Interactive practical activities for group and individual
• Independent learning sessions, mutual sharing and feedback
• Trainer-Student Ratio - 1:20
• Minimum class size 10, Maximum class size 20

Certification

Upon successful completion of the programme, and passing all assessments, participants will be awarded with 3 Statement of Attainments (SOAs) by SSG. Participants will be eligible to apply for the Tourist Guide License with Singapore Tourism Board. For Foreigners, please note that STB will only issue the Tourist Guide License to foreigners holding employment pass / work permit which is valid for at least 6 months from date of passing the examination. He/She must also be gainfully employed by a travel agent as a tourist guide.

Target Audience

Individuals who wish to become STB-licensed tourist guides

Enquiry Form

Please complete all required fields!

9 Ah Hood Road #01-06 Singapore 329975 Tel:  (65) 6238 8688 Email:  [email protected]

Monday - Friday 9:00 am - 6:30 pm

How to Get Tour Guide License in Singapore? (Comprehensive Guide for 2024)

• Digital Nomad Travel Guide
• November 21, 2023

To get a tour guide license in Singapore, you must undergo the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course provided by SkillsFuture Singapore (SSG) approved training providers and pass all relevant assessments before being issued a license by the Singapore Tourism Board (STB). This license allows you to work as a licensed tourist guide in the country.

The WSQ Tourist Guide Course prepares participants to become tourist guides, docents, or attractions guides in Singapore or abroad, providing them with the necessary skills and knowledge to promote Singapore as a tourist destination. By completing this course and obtaining the license, you can pursue a career as a tour guide in Singapore.

Table of Contents

Guide To Singapore Tour Guide Licensing

Discover the step-by-step process to obtain a tour guide license in Singapore. Learn about the required qualifications, training programs, and assessments needed to become a licensed tourist guide approved by the Singapore Tourism Board.

Introduction To Tour Guiding In Singapore

Tour guiding is an essential part of the tourism industry in Singapore. Tour guides play a crucial role in providing visitors with memorable experiences and showcasing the rich cultural heritage and attractions of the city-state. However, becoming a licensed tour guide in Singapore requires undergoing the necessary training and obtaining the appropriate license. In this guide, we will explore the process and requirements of getting a tour guide license in Singapore.

Importance Of Having A License

Having a tour guide license is of utmost importance when it comes to providing professional tour guiding services in Singapore. The Singapore Tourism Board (STB) requires all individuals who wish to become licensed tourist guides to undergo the Workforce Skills Qualifications (WSQ) Tourist Guide Course provided by SkillsFuture Singapore (SSG) approved training providers. After completing the course and passing all relevant assessments, individuals are issued a tourist guide license.

Obtaining a license ensures that tour guides have the necessary knowledge and skills to deliver high-quality guided tours. It also serves as an assurance to tourists that they are being guided by a qualified professional who has undergone formalized training and examination processes. By having a license, tour guides gain credibility, trust, and recognition within the tourism industry.

The licensing process also helps maintain industry standards and ensures that tour guides are aware of the latest information and guidelines related to the tourism industry in Singapore. With a license, tour guides are equipped to handle different types of tourists, cater to specific target audiences, and provide accurate and engaging commentary on Singapore’s history, culture, and attractions.

Moreover, having a license opens up opportunities for licensed tour guides to work with established tour agencies and companies. Many tour operators prefer hiring licensed tour guides as they value their professionalism and expertise. Licensed tour guides also have access to a wider pool of clients and tour opportunities, which can lead to increased earning potential in the long run.

Obtaining a tour guide license in Singapore is a significant step towards building a successful career in the tourism industry. It not only provides credibility and recognition but also ensures that tour guides possess the necessary skills and knowledge to deliver exceptional guided tours. So, if you aspire to become a tour guide in Singapore, embarking on the journey to obtain a tour guide license is a valuable investment in your career.

Eligibility And Requirements

Obtaining a tour guide license in Singapore requires meeting certain eligibility criteria and fulfilling specific requirements. These include age and educational prerequisites, language proficiency necessities, as well as background checks, and legal considerations.

Age And Educational Prerequisites

To become a licensed tourist guide in Singapore, you must meet certain age and educational requirements. As per the standards set by the Singapore Tourism Board (STB) , applicants must be at least 21 years old. In addition, a high school diploma or its equivalent is required. A bachelor’s degree in tourism, history, cultural studies, or a related field is a plus and can enhance your chances of obtaining the license.

Language Proficiency Necessities

Proficiency in the language(s) spoken by the target audience is a crucial requirement for obtaining a tour guide license. It is essential to have a strong command of languages like English, Spanish, French, or any other language specific to your target audience. Demonstrating fluency and effective communication skills in these languages is highly valued, as it allows you to effectively engage with tourists and provide them with a memorable experience.

Background Checks And Legal Considerations

Before being issued a tourist guide license, individuals are required to undergo background checks and fulfill certain legal considerations. These checks are designed to ensure the safety and integrity of the tourism industry in Singapore. As part of the application process, applicants may be required to provide relevant documents, undergo fingerprinting, and submit to a thorough background check. It is important to maintain a clean criminal record and adhere to any additional legal requirements as specified by the Singapore Tourism Board.

By meeting the eligibility and requirements outlined above, aspiring tour guides can work towards obtaining their license in Singapore and embark on an exciting career in the tourism industry.

Steps To Obtain a Tour Guide License

To obtain a tour guide license in Singapore, individuals must complete the Workforce Skills Qualifications (WSQ) Tourist Guide Course and pass the relevant assessments. This course is provided by SkillsFuture Singapore (SSG) approved training providers and allows participants to apply for a tourist guide license with the Singapore Tourism Board.

Overview Of The Application Process

Becoming a licensed tour guide in Singapore is an exciting and rewarding career choice. However, there are several steps that you need to follow in order to obtain your tour guide license. The application process involves enrolling in the WSQ Tourist Guide Programme, navigating SkillsFuture Singapore (SSG) courses, and passing the required assessments. By following these steps, you will acquire the necessary knowledge and skills to provide tourists with an unforgettable experience in Singapore.

Enrolling In the WSQ Tourist Guide Programme

The first step towards obtaining your tour guide license is enrolling in the Workforce Skills Qualifications (WSQ) Tourist Guide Programme. The WSQ Tourist Guide Programme is a comprehensive training course that covers various aspects of the tourist guide profession, including Singapore’s history, culture, attractions, and customer service skills.

To enroll in the WSQ Tourist Guide Programme, you need to find an approved training provider by SkillsFuture Singapore (SSG). These training providers offer the WSQ Tourist Guide Programme in both English and other languages to cater to the diverse needs of aspiring tour guides.

Navigating Skillsfuture Singapore (SSG) Courses

SkillsFuture Singapore (SSG) offers a wide range of courses that are essential for aspiring tour guides. These courses enhance your knowledge and skills in areas such as communication, storytelling, cross-cultural understanding, and tour planning.

When navigating the SSG courses, make sure to choose the ones that are relevant to your career as a tour guide. Look for courses that provide practical training and equip you with the necessary skills to excel in your role. Take advantage of the resources and support provided by SSG to ensure a smooth and successful learning journey.

Passing The Required Assessments

In order to obtain your tour guide license, you must pass the required assessments. These assessments evaluate your understanding of the topics covered in the WSQ Tourist Guide Programme and your ability to apply the knowledge in real-life scenarios.

Prepare for the assessments by revising the study materials provided during the WSQ Tourist Guide Programme. Practice your presentation and communication skills, as these are crucial for delivering engaging and informative tours. Take the assessments with confidence, knowing that your hard work and dedication will pay off in the form of a tour guide license.

In conclusion, obtaining a tour guide license in Singapore requires dedication, commitment, and a passion for showcasing the country’s beauty to tourists. By following the steps outlined above, you will be on your way to becoming a licensed tour guide and embarking on an exciting career in the tourism industry.

Completing & Submitting Documentation

If you’re interested in obtaining a tour guide license in Singapore, you’ll need to complete the required documentation. Undergo the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course approved by SkillsFuture Singapore and pass the relevant assessments to be issued a Tourist Guide license by the Singapore Tourism Board.

Completing and submitting the required documentation is a crucial step in obtaining your Tour Guide License in Singapore. To ensure a smooth application process, it is important to gather all the mandatory documents and adhere to the application submission guidelines set by the Singapore Tourism Board.

Detailing Mandatory Documents

When applying for a Tour Guide License in Singapore, it is essential to prepare and submit the following mandatory documents:

• Identification documents: Valid identification documents such as passport, NRIC, or FIN card.
• Educational qualifications: Certificates and transcripts of relevant educational qualifications, including tourism, history, cultural studies, or a related field.
• Proof of language proficiency: Evidence of proficiency in the language(s) spoken by the target audience, such as English, Spanish, French, etc.
• Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course completion: Certificate of completion for the WSQ TG Course provided by SkillsFuture Singapore (SSG) approved training providers.
• Assessment results: Proof of passing all the relevant assessments conducted during the WSQ TG Course.

Application Submission Guidelines

Follow these guidelines when submitting your Tour Guide License application:

• Complete the application form: Fill out the application form provided by the Singapore Tourism Board with accurate and up-to-date information.
• Compile all required documents: Make sure to gather all the mandatory documents listed above and ensure their validity.
• Review and double-check: Carefully review your application form and documentation to avoid any errors or missing information.
• Submit the application: Submit your completed application form and supporting documents through the designated submission channels specified by the Singapore Tourism Board.
• Follow up on the application: Stay informed about the status of your application by checking for updates through the provided channels or contacting the Singapore Tourism Board if necessary.

Fees And Processing Timeframes

Applicants should take note of the following fees and processing timeframes when applying for a Tour Guide License in Singapore:

It is important to note that fees may be subject to change, so it is recommended to check the latest information on the Singapore Tourism Board website.

Successfully completing and submitting the required documentation, following the application submission guidelines, and understanding the fees and processing timeframes are essential steps in obtaining your Tour Guide License in Singapore. By adhering to these requirements, you can increase your chances of acquiring the necessary license to pursue your career as a tour guide in this vibrant city-state.

Training For Singapore’s Tourism Sector

To obtain a tour guide license in Singapore, individuals must undergo the Workforce Skills Qualifications (WSQ) Tourist Guide Course provided by SkillsFuture Singapore-approved training providers and pass relevant assessments. This course prepares participants to become licensed tourist guides, providing them with the necessary skills and knowledge to excel in the tourism sector.

Highlights Of The WSQ Tourist Guide Curriculum

The Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course is designed to equip aspiring tour guides with the necessary knowledge and skills required to excel in Singapore’s tourism sector. The curriculum covers a wide range of topics, including:

• Tourism industry overview
• Customer service and communication skills
• Interpretation and storytelling techniques
• Local culture and heritage
• Destination knowledge
• Emergency preparedness and safety
• Professional conduct and ethics

These comprehensive modules provide a solid foundation for aspiring tour guides to deliver informative and engaging tours to visitors from all over the world.

Acquiring Essential Skills And Knowledge

The WSQ Tourist Guide Course goes beyond theoretical learning by focusing on practical skills development. Participants will have the opportunity to engage in hands-on training exercises, role plays, and site visits, allowing them to apply the knowledge they have gained in real-world scenarios.

Additionally, the course places emphasis on language proficiency. As a tour guide, it is crucial to be fluent in the languages spoken by the target audience. The WSQ curriculum provides language training, ensuring that participants can effectively communicate with tourists in languages such as English, Mandarin, Malay, or Tamil.

Additional Certifications And Specializations

While the WSQ Tourist Guide Course is the primary certification required to become a licensed tour guide in Singapore, there are opportunities for individuals to further enhance their skills and specialize in specific areas of interest in the tourism sector.

Specialization courses are available in fields such as eco-tourism, heritage tours, culinary tourism, and adventure tourism. These courses provide in-depth knowledge and hands-on training in specific tourism niches, allowing tour guides to cater to the diverse interests of visitors.

Furthermore, it is recommended for tour guides to acquire additional certifications such as first aid training, storytelling techniques, and destination-specific certifications. These additional certifications not only enhance the tour guide’s capabilities but also provide a competitive edge in the industry.

Licensing And Post-certification Path

Obtaining a tour guide license is an essential requirement for individuals looking to pursue a career in guiding tourists in Singapore. Once you have successfully completed the Workforce Skills Qualifications (WSQ) Tourist Guide (TG) Course provided by SkillsFuture Singapore (SSG) approved training providers, you will be eligible to apply for a tourist guide license issued by the Singapore Tourism Board (STB).

Finalizing Tour Guide Registration

After completing the WSQ Tourist Guide Course, you can proceed with the process of finalizing your tour guide registration. This involves submitting the necessary documents and completing the required assessments. The STB will carefully review your application and assess your suitability to be issued with a Tourist Guide license.

During the registration process, you will need to provide important documents such as:

• Proof of successful completion of the WSQ Tourist Guide Course
• Identification documents, such as your passport or NRIC
• Passport-sized photographs
• Any additional certifications or qualifications that may enhance your application

After ensuring that all required documents are submitted, the STB will thoroughly assess your application. Once approved, you will receive your official Tourist Guide license.

Opportunities In Singapore’s Tourism Industry

With your Tourist Guide license in hand, you will have the opportunity to explore a diverse range of career opportunities in Singapore’s booming tourism industry. As a licensed tour guide, you can work for established tour companies, cultural organizations, or even start your own business as an independent tour guide.

Some of the exciting opportunities available for licensed tour guides in Singapore include:

• Leading historical or cultural tours
• Conducting specialized tours, such as food or art tours
• Guiding eco-tourism activities and nature walks
• Assisting with corporate events and team-building activities
• Providing interpretation services for international visitors

The tourism industry in Singapore is constantly growing and evolving, offering a dynamic and fulfilling career path for licensed tour guides.

Continuous Professional Development

As a tour guide, continuous professional development is crucial to stay up-to-date with the latest trends and maintain a high standard of service. The STB encourages licensed tour guides to engage in ongoing training and development to enhance their knowledge and skills.

There are various opportunities for continuous professional development, including:

• Participating in specialized workshops and seminars
• Pursuing advanced certifications and qualifications
• Networking with other industry professionals
• Staying informed about the latest tourist attractions and developments in Singapore

By investing in continuous professional development, tour guides can ensure that they provide exceptional experiences for tourists and maintain their competitive edge in the industry.

What are the Requirements for Obtaining a Tour Guide License in Singapore?

In Singapore, the requirements for obtaining a tour guide license are strict. Applicants must pass a written exam, hold a valid first aid certificate, and complete a training program. Additionally, they must have fluency in English and at least one other language. The process is similar to obtaining a tour guide license in Italy .

Frequently Asked Questions For How To Get Tour Guide License In Singapore

Can a foreigner be a tour guide in singapore.

Foreigners can be tour guides in Singapore after undergoing the WSQ Tourist Guide Programme and obtaining a Tourist Guide license from the Singapore Tourism Board. Proficiency in the language(s) spoken by the target audience is required.

How Much Do Tour Guides Make In Singapore?

Tour guides in Singapore make a good income. The exact salary varies depending on factors such as experience and qualifications. However, on average, tour guides in Singapore can earn a competitive salary.

How Do I Become A Foreign Tour Guide?

To become a foreign tour guide, you need a high school diploma or equivalent. A bachelor’s degree in tourism, history, cultural studies, or a related field is a plus. Proven experience as a tour guide, preferably with international experience, is also important.

Proficiency in the language(s) spoken by the target audience is necessary. Additionally, you may need to undergo training and obtain a license from the relevant tourism authority in the country you wish to work in.

Do Tour Guides Get Paid Well?

Tour guides’ salaries vary, but they can be well-paid depending on their experience and location.

To obtain a tour guide license in Singapore, aspiring guides must undergo the Workforce Skills Qualifications (WSQ) Tourist Guide Course approved by SkillsFuture Singapore. This comprehensive training program equips individuals with the necessary knowledge and skills to provide exceptional tourism experiences.

Upon completion, participants become eligible to apply for the Tourist Guide License issued by the Singapore Tourism Board. Becoming a licensed tourist guide not only opens up exciting career opportunities but also ensures professional standards and quality in the tourism industry.

Don’t miss the chance to embark on a rewarding journey as a tour guide in Singapore!

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Language & Culture

Tourist guide training programme (in english or mandarin).

A comprehensive training opportunity for people from all walks of life who are interested in obtaining the Singapore Tourism Board's qualified tour guide certificate.

Course Content:

As Singapore's tourism landscape evolves, tourist guides are also expected to deliver a more differentiated experience to meet the changing expectations and profile of visitors.

Any person wanting to be a licensed Tourist Guide has to undergo the  Workforce Skills Qualifications (WSQ)  Tourist Guide (TG) programme (consisting of three modules) and pass all the relevant assessments before they can be issued with a Tourist Guide licence. 

Pre-requisites for application include:

•  A copy of NRIC/Passport

A copy of ALL educational certificates - Highest education certificate, Chinese language results and English language results

A non-refundable registration fee of S$87.20 and member fee of S$54.50 (inclusive of 9% GST) is payable upon submission of application for the course.

Payment to be made at least 1 week before course commencement. (Cheques are to be crossed and made payable to "SCCIOB")

All applicants must pass the pre-course interview before enrolling into the WSQ Tour Guide preparatory. Course fees have to be paid within a week upon release of the result.

Applicants who are aged 60 years old and above must provide a medical check-up report, as well as a doctor's letter of confirmation stating that the student is physically fit to be a tour guide.

Course Fee before funding, inclusive of 9% GST : $6,104.00

WSQ Tourist Guide Programme

This course is co-organized with the Singapore Chinese Tourist Guide Association and is accredited by the Singapore Tourism Board.

Provides a comprehensive training opportunity for people from all walks of life who are interested in obtaining the Singapore Tourism Board's qualified tour guide certificate, and those who intend to improve their employment opportunities and strengthen their employability.

Date Information

No date information yet.

Create Customer Experience

Recognise your customers' needs and concerns, display personalised service as well as create value services to delight customers. 1 of 3 required modules for the Tourist Guide Training Programme

Tour Guide Operations

Execute activities required for the smooth running of tour guiding duties including developing a tour itinerary, tour commentary and briefing & handling visitors from arrival till departure. 1 of 3 required modules for the Tourist Guide Training Programme

Tour Leading Operations

Execute inbound and/or outbound travel operations to ensure smooth delivery of tour itineraries. 1 of 3 required modules for the Tourist Guide Training Programme

Business Studies

China Ready Programme

Upcoming Courses

Corporate training.

SCCIOB caters to the learning and development needs of a wide variety of corporate staff, including government officials, industry/company leaders & senior managers, working professionals and executives.

LawOnline Singapore

Singapore legal portal, do i need a licence to be a tourist guide.

A General Tourist Guide (GTG) licence is needed to legally conduct tours in Singapore. To qualify for the licence, candidates must fulfil minimum age and education requirements, complete theory and practical training, and pass 2 examinations administered by the Singapore Tourism Board (STB).

Minimum Requirements

Candidates must

1. be over 21 years of age 2. be medically fit 3. be highly proficient in the language he wishes to guide in.

a) Tourist Guide in English: i) must possess GCE ‘O’ Level Certificate with a grade B4 in English; OR have obtained the WSQ ESS Workplace Literacy & Numeracy Level 6.

b) Tourist Guide in Mandarin: i) GCE ‘O’ Level Higher Chinese / Chinese as first language (Min. Grade C6); or ii) GCE ‘O’ Level Chinese as second language (Min. Grade B4); or iii) WSQ Business Chinese Test Level 4 in Chinese language; AND iv) Primary 6 pass or WSQ WPL Level 3 in English language.

c) Tourist Guide in other languages: i) Have a high standard of proficiency in the guiding language; AND ii) Primary 6 pass or WSQ WPL Level 3 in English language.

See STB Website for more details.

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What is a travel agency?

A travel agency is a person or business that arranges travel-related services. Both the sole proprietorship and the limited liability corporation are appropriate to do a company registration . Most investors, however, prefer limited liability since it provides greater rewards. To establish a travel agency in Singapore as a limited liability business, you must meet the following requirements:

What are the different license types for a travel agency?

Once you have determined whether your agency needs a license or not. You can choose between two types of travel agent licenses:

1. A niche license allows the licensee to sell, arrange or advertise tours only in Singapore, without any accommodation fees. For this, an applicant must have a minimum paid-up capital of S$50,000 and a net worth of the same amount to meet the minimum financial requirements set by the government.

2. A general license allows the licensee to engage in any activity beyond what is described under a niche license. Therefore, the applicant for this license must have a minimum registered capital and net worth of at least S$100,000 .

Who is affected by obtaining a travel agency license?

Firstly, under section 4 of the Travel Industry Act , a business or person must obtain a travel agency license when engaged in, advertises, or holds itself out to be engaged in any of the following types of activities:

Secondly, although in most cases a travel agency license is required, here are some instances in which you will not need a license:

Finally, an employee or agent of the travel agency is not considered a full-fledged travel agent . Therefore, he or she will not need to obtain a separate license to perform the above activities on behalf of his or her employer or agency.

How to obtain a travel agency license?

First, before applying for the travel agency license, your agency must meet the following requirements:

1. A company intending to operate as a travel agent must be registered with Accounting and Corporate Regulatory Authority .

2. The company must have a paid-up capital and net worth of the amount specified above for the type of license sought.

3. The applicant must appoint an employee with management experience in the travel industry as the senior executive responsible for the business’s management and operation.

4. The applicant must have an office and an e-mail address to communicate with clients on behalf of the travel agency.

5. The applicant and all officers must be fit and proper persons.

Secondly, to obtain a travel agency license, you must submit your completed application to the Singapore Tourism Board, which is the government agency responsible for travel agent licensing. Your application must be made online through the Travel Agent and Tour Guide Licensing System . You will also be required to pay a $200 application fee . Once your application is received, the Commission will review it. This process normally takes up to 2 weeks . Following this time frame, you will get an email with an In-Principle Approval. This approval may contain additional requirements you must meet. After meeting these additional requirements and submitting the respective documents, you will receive a final approval letter. Upon receipt of this approval, you must pay a $400 license fee and pick up your license. In addition, your agency will be listed in the Travel Agent Directory of Travel Agents and Tourist Guides Licensing System (TRUST) .

Finally, the Commission may reject to award the license for a variety of reasons. This may occur if:

Is it possible to renew a travel agency license?

Firstly, it is significant to know that the license is issued for a fixed period, generally 2 years . It usually expires on December 31 of the year following the license’s issuance. The travel agency is required to renew it before October 31 to avoid any last-minute rush and to ensure peace of mind that the license is renewed for activities’ continuity.

So, for example, if your current license approval date is December 31, 2021, your license expiration date will be December 31, 2022. Therefore, you will need to renew your license on October 31, 2022. Thus, to renew the license, the travel agency must meet the following requirements:

Then, the renewed license in its physical form will be sent to the registered address of the business. The Board may refuse to renew the license, citing one of the grounds for refusal. Before refusing to renew an application, the Board must notify the applicant and provide an opportunity to submit reasons why the application should not be refused.

When a license can be suspended or revoked?

First, the Board may suspend the license for up to 6 months or permanently revoke it if:

ℹ️  In certain situations, if a violation has not been committed, a penalty of up to $2,000 may be imposed instead of suspension or revocation.

Secondly, before suspending or revoking the license or imposing a financial penalty, the Commission must notify the licensee and allow him to submit reasons, within 14 days of such notice.

Finally, during the suspension period, you must not engage in any new activities, except for the performance of obligations to provide a travel product was incurred before the beginning of the suspension.

What can you do if you disagree with the Board's decision?

If you disagree with the Board’s decision, you may appeal any of the following Board decisions:

1. Refuse to grant or renew the license.

2. Modify, revoke, or impose a condition.

3. Suspend or revoke the license.

4. Requiring a financial penalty.

This appeal must be submitted to the Minister of Trade and Industry within 14 days of the mailing of the relevant notice. The Minister may decide on an appeal by confirming, amending, or reversing the decision of the Board or by requiring the Board to reconsider its decision . The Minister’s decision on appeal is final and the appellant will be notified. It is significant to note that all information submitted to the Commission must be true, and a person who knowingly provides false or misleading information to the Commission is liable to a fine of up to $10,000 .

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If you are a training provider, please login using Singpass

From 1 Jan 2023 onwards, all Tourist Guides will have to login with their Singpass,the TRUST Portal ID will no longer be available. From 11 April 2021 onwards, all business users (with UEN-registered entities) including Travel Agents and Training Providers will have to login with their Singpass instead of Corppass. For more information, visit go.gov.sg/corporate-login Please login to www.singpass.gov.sg to register if you do not have a Singpass.

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Key Changes To The Travel Agents Regulations

Bulletin Board

Occupational Progressive Wages for Administrators and Drivers

<p>Dear Industry Partners,</p><p>There had been queries regarding the Occupational Progressive Wages (OPW) and training requirements for administrators and drivers.</p><p>To determine if your employees are covered under the OPW, please refer to the job responsibilities listed on the Ministry of Manpower's (MOM) <a href="https://www.mom.gov.sg/employment-practices/progressive-wage-model/occupational-pws-for-administrators-and-drivers">website</a>.</p><p>Thank you.</p><p>Singapore Tourism Board<br>Travel Agents and Tourist Guides Division</p>

Designated Coach Parking and Dis-amenities of Coach Parking surrounding Connaught Drive

<p>Dear Industry Partners</p><p>&nbsp;</p><p>STB has received feedback on the traffic dis-amenities along Connaught Drive.</p><p>The coach lots surrounding Connaught Drive, Parliament Place, St Andrew Road are for Pick-Up and Drop-Off (PUDO) activities only. &nbsp;</p><p><strong>Parking is NOT allowed in these lots.</strong> All tour coaches are encouraged to park at the designated coach park located at Raffles Boulevard Coach Parking. The map of the designated coach park is provided in the attachment for your reference.</p><p>We seek your cooperation to direct your coach drivers to the designated coach park. Your cooperation is important to facilitate and minimise the dis-amenities along Connaught Drive due to the high volume of visitors in the Civic District and in particular The Merlion.</p><p>Failure to abide by the road traffic act may result in a fine by the road traffic enforcement officers.</p><p>&nbsp;</p><p>Regards</p><p>Tour and Industry Development Department</p><p>Singapore Tourism Board</p><p>&nbsp;</p><p>.&nbsp;</p>

Submission of Audited Statement of Accounts

Submission of annual business profile returns, travel advisory for lebanon, october 2023.

<p>Dear Industry Partners,</p><p>&nbsp;</p><p>The Ministry of Foreign Affairs (MFA) has updated its travel advisory for Lebanon on 18 October 2023.&nbsp;<br>Read more: <a href="https://go.gov.sg/20231018talebanon">https://go.gov.sg/20231018talebanon</a></p><p>&nbsp;</p><p><strong>MINISTRY OF FOREIGN AFFAIRS PRESS STATEMENT</strong></p><p><strong>TRAVEL ADVISORY FOR LEBANON, 18 OCTOBER 2023</strong></p><p>In view of the volatile situation in the region, Singaporeans are advised to defer all travel to Lebanon. Singaporeans currently in Lebanon should leave the country as soon as possible via available commercial options. Singaporeans who choose to remain in Lebanon should remain vigilant,monitor local developments closely and heed the advice of the Lebanese government. They should also avoid travel to the Lebanon-Israel border areas, as well as avoid protests and large gatherings.&nbsp;</p><p>Singaporeans in Lebanon are strongly encouraged to eRegister with the Ministry of Foreign Affairs at <a href="https://eregister.mfa.gov.sg">https://eregister.mfa.gov.sg</a> so that we can contact them should the need arise.&nbsp; Those who need consular assistance while in Lebanon may contact the Singapore Honorary Consulate-General in Beirut or the Ministry of Foreign Affairs Duty Office (24 hours) at:</p><p><strong>Honorary Consulate-General of the Republic of Singapore in Beirut</strong></p><p>Address: Center Sofil, Charles Malek Avenue<br>Achrafieh, Beirut, Lebanon<br>P.O.Box 166730<br>Telephone: +961-1-334-335, 200-786, 200-787<br>Email: <a href="mailto:[email protected]">[email protected]</a></p><p><strong>Ministry of Foreign Affairs Duty Office (24 hr)</strong></p><p>Address: Tanglin, Singapore 248163<br>Tel: +65 6379 8800/8855<br>Fax: +65 6476 7302<br>Email: <a href="mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p><p>On behalf of the Ministry of Foreign Affairs (MFA),&nbsp;</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p>

Travel Advisory for Israel and The Palestinian Territories, October 2023

<p>Dear Industry Partners,</p><p>&nbsp;</p><p>The Ministry of Foreign Affairs (MFA) has issued the updated travel advisory for Israel and the Palestinian Territories.<br>Read more: <a href="https://go.gov.sg/20231010-utaisrael">https://go.gov.sg/20231010-utaisrael</a></p><p>&nbsp;</p><p><strong>MINISTRY OF FOREIGN AFFAIRS PRESS STATEMENT</strong></p><p><strong>TRAVEL ADVISORY FOR ISRAEL AND THE PALESTINIAN TERRITORIES, 10 OCTOBER 2023</strong></p><p>As indicated in MFA’s previous Travel Advisory for Israel and the Palestinian Territories, which was last updated on 8 October, Singaporeans should avoid all travel to the Gaza Strip, the West Bank, and Israel’s borders with the Gaza Strip, Lebanon and Syria. Singaporeans should also avoid all non-essential travel to Israel in view of the ongoing conflict.&nbsp;</p><p>In view of the latest developments, Singaporeans travelling to or residing in Israel and the Palestinian Territories should leave Israel as soon as possible via available commercial options. Those who wish to remain in Israel are advised to remain vigilant, monitor local developments closely, and avoid areas known for public disturbances or where large crowds congregate, especially in the Old City and East Jerusalem including Haram al-Sharif/Temple Mount. They should take all necessary precautions for personal safety including purchasing comprehensive travel and medical insurance.</p><p>In addition, Singaporeans are strongly encouraged to eRegister with the Ministry of Foreign Affairs at <a href="https://eregister.mfa.gov.sg">https://eregister.mfa.gov.sg</a> so that we can contact you should the need arise. Singaporeans are also advised to stay in touch with your family and friends so that they know you are safe. Those who need consular assistance while in Israel or the Palestinian Territories may contact the Singapore Embassy in Tel Aviv or the Ministry of Foreign Affairs Duty Office (24 hours) at:</p><p><strong>Embassy of the Republic of Singapore in Israel (Tel Aviv)</strong><br><br>Address: 28 HaArba’a Street, South Tower (19th floor), Tel Aviv 6473926, Israel<br>Tel: +972 3 7289334<br>Fax: +972 3 7289340<br>Email: <a href="mailto:[email protected]">[email protected]</a></p><p><strong>Ministry of Foreign Affairs Duty Office (24 hr)</strong><br><br>Address: Tanglin, Singapore 248163<br>Tel: +65 6379 8800/8855<br>Fax: +65 6476 7302<br>Email: <a href="mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p><p>On behalf of the Ministry of Foreign Affairs (MFA),&nbsp;</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p>

Industry Resources

Grants for Travel Agents

Advisory on impersonation scam.

<p>Dear Industry Partners,</p><p>&nbsp;</p><p>1 &nbsp;It has been brought to our attention that an individual named "Lim Chwee Cheng alias Alfred" has approached industry partners and members of public and claims to be a staff/representative of the Singapore Tourism Board and a licensed tourist guide.</p><p>2 &nbsp;STB would like to inform the industry that "Lim Chwee Cheng alias Alfred" is neither a staff/ representative of the Singapore Tourism Board nor a licensed tourist guide.</p><p>3 &nbsp;STB does not support any dealings with the individual based on such inaccurate claims.</p><p>&nbsp;</p><p>Yours faithfully, &nbsp;</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p><p>&nbsp;</p>

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Renew your travel agent licence 2023, travel insurance, tours of singapore: a journal of experiences.

Industry Trends

Wellness Tourism

Big data and analytics, sustainable tourism, advisory on customs formalities and clearance procedures for inbound travellers.

<p>Dear Industry Partners,</p><p>&nbsp;</p><p>1 &nbsp;With the easing of Covid-19 border measures, tours and travels have resumed gradually in recent months. Singapore Customs would like to take the opportunity to update you on the Customs formalities and clearance procedures for inbound travellers and seek your co-operation to disseminate the information to your customers (i.e. travellers) for their compliance on their arrival in Singapore. You may consider doing so via your tour publicity materials or pre-tour briefings etc.</p><p>2 &nbsp;All arriving travellers including foreign visitors and returning residents are required to declare and pay the duty and Goods and Services Tax (GST) to bring in dutiable and GST payable goods exceeding their duty-free concession and GST import relief.</p><p>3 &nbsp;Travellers are granted GST import relief on new articles, souvenirs, gifts and food preparations (excluding intoxicating liquors, tobacco and goods imported for commercial purposes) brought into Singapore for their personal use or consumption. The relief amount is based on the value of goods the traveller brings in, and the duration that the traveller has spent outside Singapore. Travellers will have to pay GST on the value of the goods which is in excess of the GST import relief granted to them. You may refer to the Frequently Asked Questions at Annex A for more information.</p><p><strong>GST Import Relief*</strong></p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Time Spent Away from Singapore</strong></td><td style="border: 1px solid black"><strong>Value of Goods Granted GST Relief</strong></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">48 hours or more</td><td style="border: 1px solid black">Up to S$500</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Less than 48 hours</td><td style="border: 1px solid black">Up to S$100</td></tr></tbody></table></figure><p>*Holders of a work permit, employment pass, student pass, dependent pass or long-term pass issued by the Singapore Government are not entitled to GST import relief.</p><p>4 &nbsp;Travellers are entitled to duty-free concession for liquors if the qualifying conditions are met. There is no duty-free concession and GST relief for all cigarettes and tobacco products brought into Singapore.</p><p><strong>Liquor Duty-Free Concession**</strong></p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Options</strong></td><td style="border: 1px solid black"><strong>Spirits</strong></td><td style="border: 1px solid black"><strong>Wine</strong></td><td style="border: 1px solid black"><strong>Beer</strong></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">A</td><td style="border: 1px solid black">1 Litre</td><td style="border: 1px solid black">1 Litre</td><td style="border: 1px solid black">-</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">B</td><td style="border: 1px solid black">1 Litre</td><td style="border: 1px solid black">-</td><td style="border: 1px solid black">1 Litre</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">C</td><td style="border: 1px solid black">-</td><td style="border: 1px solid black">1 Litre</td><td style="border: 1px solid black">1 Litre</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">D</td><td style="border: 1px solid black">-</td><td style="border: 1px solid black">2 Litres</td><td style="border: 1px solid black">-</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">E</td><td style="border: 1px solid black">-</td><td style="border: 1px solid black">-</td><td style="border: 1px solid black">2 Litres</td></tr></tbody></table></figure><p>**There is no duty-free concession on liquors for travellers arriving from Malaysia.</p><p>5 &nbsp;For convenience, travellers are encouraged to make an advance declaration and payment of the GST and/or duty using the Customs@SG web application. Alternatively, travellers can declare and pay the GST and/or duty for their goods at the Customs Tax Payment Office. Travellers are advised to keep the receipts of their overseas purchases to facilitate the computation and verification of tax payable in Singapore.</p><p>&nbsp;</p><p><strong>Annex A</strong></p><p><strong>Frequently Asked Questions</strong></p><p><strong>Q1. Why do I need to pay GST on my overseas purchases?</strong></p><p>A1. The Goods and Services Tax (GST) is a tax on the supply of goods and services in Singapore and on the importation of goods into Singapore. This means that GST is levied on goods supplied in Singapore, whether or not they are bought overseas or locally. The imposition of GST on goods imported into Singapore has been in force since 1 April 1994 when GST was implemented in Singapore. The practice is consistent with countries that levy a GST (also known as Value-Added Tax in some countries). All goods, whether from commercial shipments (i.e. shipping of goods) or hand-carried by travellers, are subject to GST at the prevailing rate.</p><p><strong>Q2. If I were to buy a branded bag for S$2,000 while holidaying overseas, and were to start using it during the trip, do I have to pay GST when I bring the bag home? If so, how is the GST computed?</strong></p><p>A2. Yes, the bag is subject to the prevailing GST rate of 8 per cent. If you have been away from Singapore for more than 48 hours, you will be entitled to a GST import relief amount of S$500. Therefore, the amount of GST that you will have to pay is S$120 [S$(2,000 - 500) x 8 per cent]. If you have been away from Singapore for less than 48 hours, you will be entitled to a GST import relief amount of S$100. Therefore, the amount of GST that you will have to pay is S$152 [S$(2,000 - 100) x 8 per cent].</p><p><strong>Q3. If I were to remove the price tag/packaging and use an item bought overseas immediately, is the item still subject to GST? Can it be considered a used article or personal belongings where GST import relief is granted?</strong></p><p>A3. The item in question is not considered as "used articles and personal belongings" and GST is payable if the value exceeds the GST import relief amount granted.</p><p><strong>Q4. If I already paid sales tax for an item purchased overseas and I did not claim tax refund, do I still have to pay GST?</strong></p><p>A4. GST is applicable on all items brought into Singapore regardless of whether foreign sales tax was paid for the item overseas, or whether the traveller has claimed tax refund for the item.</p><p><strong>Q5. If I were to receive a gift while overseas, how is the tax calculated since I will not have a receipt and will not be able to estimate the value of the gift?</strong></p><p>A5. If the receipt is not available, the value of the goods will be assessed based on the value of identical or similar goods when computing the GST payable.</p><p>&nbsp;</p><p>For more information, please refer to the following links.</p><ul><li>Customs Guide for Travellers: <a href="https://www.customs.gov.sg/individuals/going-through-customs/arrivals/guide-for-travellers/">https://www.customs.gov.sg/individuals/going-through-customs/arrivals/guide-for-travellers/</a></li><li>Customs@SG Web Application: <a href="https://www.customs.gov.sg/eservices/customs-sg-web-application/">https://www.customs.gov.sg/eservices/customs-sg-web-application/</a></li><li>Duty-Free Concession and GST Import Relief: <a href="https://www.customs.gov.sg/individuals/going-through-customs/arrivals/duty-free-concession-and-gst-relief/">https://www.customs.gov.sg/individuals/going-through-customs/arrivals/duty-free-concession-and-gst-relief/</a></li></ul><p>&nbsp;</p><p><strong>On behalf of the Singapore Customs,</strong></p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p>

Travel Agents 101

Adjustment and further extension to amendment of the travel agents regulations (tar) 2017.

<p>Dear Travel Agent, &nbsp;</p><p>&nbsp;</p><p>On 8 April 2020, in response to the Covid-19 crisis, STB amended the Travel Agents Regulations 2017 (TAR) to:</p><p>a) Reduce the minimum net value requirement by 90%; and</p><p>b) Allow the submission of Auditor Certified Accounts (CAs) in lieu of Audited Statement of Accounts (AA).</p><p>&nbsp;</p><p>2 &nbsp; &nbsp;With the protracted Covid situation, these requirements were extended twice, in December 2020 and December 2021.</p><p>&nbsp;</p><p>3 &nbsp; &nbsp;With the reopening of borders, travel volume has seen a gradual recovery. As such, STB will be adjusting the minimum net value requirement accordingly. As such, &nbsp;</p><p>a) With effect from 1 January 2023, the reduction in the minimum net value requirement will be adjusted to 60%, or $40,000 for general licensees and $20,000 for niche licensees up to 31 December 2023. &nbsp;</p><p>b) However, you may continue to submit Auditor Certified Accounts (CAs) (reported in accordance with the <a href="https://isca.org.sg/standards-guidance/audit-assurance/standards-and-guidance/singapore-standards-on-review-engagements-(ssres)">Singapore Standard on Review Engagement - SSRE 2400</a> by an independent auditor) in lieu of AA for the financial year ending on or after 1 March 2023.</p><p>&nbsp;</p><p>4 &nbsp; &nbsp;You will be given <strong>until 30 June 2023 </strong>to do any necessary top-ups to meet the revised requirement mentioned in para 3(a) above. &nbsp;</p><p>&nbsp;</p><p>5 &nbsp; &nbsp;These measures will be reviewed and amended further, in accordance with the pace of tourism recovery. &nbsp;</p><p>&nbsp;</p><p>6 &nbsp; &nbsp;Please refer to the attachment below to read the full subsidiary legislation supplement. Alternatively, you may wish to visit the Electronic Gazette website <a href="http://www.egazette.com.sg/gazetteViewDetail.aspx?ct=sls&amp;subscriber=0">here</a> and click on "Travel Agents Act 1975 - Travel Agents (Amendment) Regulations 2022".</p><p>&nbsp;</p><p>7 &nbsp; &nbsp;For any queries, please contact STB at <a href="[email protected]">[email protected]</a>. Thank you.</p><p>&nbsp;</p>

Health advisory for travellers to the Middle East region (December 2022)

<p>The Ministry of Health (MOH) advises travellers to take the following preventive measures when travelling to the Middle East region.</p><p>&nbsp;</p><p><strong>PRE-TRAVEL PREPARATIONS</strong></p><ul><li>Consult your healthcare provider prior to travel.</li><li>Check on vaccination requirements and take all required vaccines.</li><li>Be up-to-date with vaccinations in the National Adult Immunisation Schedule (NAIS) or National Childhood Immunisation Schedule (NCIS) and routine vaccines.</li><li>Be aware of the situation in countries you intend to travel to.</li></ul><p>&nbsp;</p><p><strong>VACCINATION REQUIREMENTS AND RECOMMENDATIONS</strong></p><p>Travellers are advised to check the entry requirements imposed by the countries they intend to travel to. Travellers are also recommended to be up-to-date with vaccinations in the NAIS or NCIS.</p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Vaccine</strong></td><td style="border: 1px solid black"><strong>Vaccination details</strong></td></tr><tr style="border: 1px solid black"><td colspan="2"><i>Requirement</i></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">COVID-19 vaccine</td><td style="border: 1px solid black"><p>Entry requirement to some countries in the Middle East region<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>.</p><p>COVID-19 vaccination is free for all Singaporeans and long-term residents in Singapore. The vaccination is especially important for the elderly and other vulnerable groups (e.g. pregnant women, persons with comorbidities) as they are at high risk of severe disease. For more information on COVID-19 vaccination, please visit <a href="https://www.moh.gov.sg/covid-19/vaccination/faqs">https://www.moh.gov.sg/covid-19/vaccination/faqs</a>.</p></td></tr><tr style="border: 1px solid black"><td colspan="2"><i>Recommended</i></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Influenza vaccine</td><td style="border: 1px solid black">Recommended in the NAIS and NCIS for children aged 6 months to below 5 years, adults aged 65 years and older, and persons aged 5 to 64 years with certain medical conditions or indications. All other travellers may also consider getting the influenza vaccination prior to travel.</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Pneumococcal vaccine</td><td style="border: 1px solid black">Recommended in the NAIS and NCIS for children below 5 years of age, adults aged 65 years and older, and persons aged 5 to 64 years with certain medical conditions.</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Routine vaccines</td><td style="border: 1px solid black">Other nationally recommended vaccinations include <strong>measles, mumps and rubella (MMR) and varicella</strong> vaccinations (for children and adults), and <strong>diphtheria and polio</strong> vaccinations (for children).</td></tr><tr style="border: 1px solid black"><td colspan="2"><p>Subsidies are available for eligible Singaporeans for nationally recommended vaccinations. Please consult your doctor for further advice regarding the above vaccinations or on other travel-related vaccinations prior to travel.</p><p>For more information on nationally recommended vaccinations, please visit the HealthHub at: <a href="https://www.healthhub.sg/programmes/163/vaccinate ">https://www.healthhub.sg/programmes/163/vaccinate&nbsp;</a></p></td></tr></tbody></table></figure><p><br><strong>GENERAL HEALTH ADVICE</strong></p><ul><li>Observe good personal hygiene at all times.</li><li>Practise frequent hand washing (e.g. before handling food or eating, after going to toilet, or when hands are soiled).</li><li>Adopt good food safety and hygiene practices and avoid consuming raw and unpasteurised milk, undercooked meats, or food prepared under unsanitary conditions, and properly washing fruits and vegetables before eating them.</li><li>Avoid close contact with persons who are unwell, such as those suffering from respiratory infections.</li><li>Avoid contact with camels and other animals, including not visiting camel farms. If contact has been made, thoroughly wash hands with soap.</li><li>Avoid visiting healthcare institutions in the Middle East unless it is necessary to do so as part of accessing medical care.</li><li>Travellers are advised to wear masks (i.e. surgical masks) especially when in crowded places.</li><li>Wear a surgical mask and seek medical attention promptly if you become unwell while travelling or within 2 weeks after returning to Singapore, and inform the doctor of your travel history.</li></ul><p>&nbsp;</p><p><strong>OTHER HEALTH ALERT(S)</strong></p><p><strong>Middle East Respiratory Syndrome (MERS)</strong></p><p>Middle East Respiratory Syndrome (MERS) is viral illness caused by the Middle East Respiratory Syndrome Coronavirus (MERS-CoV). Since 2012, the World Health Organization (WHO) has recorded more than 2600 cases of MERS-CoV infection in 27 countries, mainly in the Middle East region<a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a>. Majority of the cases were reported in Saudi Arabia, with recent cases in 2022 reported in Saudi Arabia, Qatar and Oman.</p><p>Symptoms of MERS-CoV infection include fever, cough and shortness of breath. MERS-CoV infection may result in severe illness and complications, such as pneumonia, and death occurs in about a third of infected individuals. The virus is present in infected dromedary camels, and can spread to humans through contact with infected animals or contaminated animal products. It may also spread through close contact with infected persons.</p><p>For the latest update on the Health Advisory, please refer to <a href="https://www.moh.gov.sg/diseases-updates/novel-coronavirus-infection-(mers-cov)">https://www.moh.gov.sg/diseases-updates/novel-coronavirus-infection-(mers-cov)</a></p><p>&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> Please visit MFA’s website for details on the prevailing requirements for entry into the different countries: <a href="https://www.mfa.gov.sg/Where-Are-You-Travelling-To ">https://www.mfa.gov.sg/Where-Are-You-Travelling-To&nbsp;</a></p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> For the latest update, please refer to WHO’s website at: <a href="https://www.who.int/health-topics/middle-east-respiratory-syndrome-coronavirus-mers">https://www.who.int/health-topics/middle-east-respiratory-syndrome-coronavirus-mers</a></p><p>&nbsp;</p><p><strong>On behalf of the Ministry of Health (MOH),</strong></p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p>

Renewing Your Travel Agent Licence

Fire walking ceremony 2022.

<p>Dear Industry Partners,&nbsp;</p><p>&nbsp;</p><p>The Sri Mariamman Temple, located at No. 244 South Bridge Road, is one of the Temples administered by the Hindu Endowments Board which is under the purview of the Ministry of Culture, Community and Youth.&nbsp;</p><p>Being a National Monument, the Temple has a large flow of devotees and tourists visiting the Temple daily. This year, the annual Fire Walking Ceremony will be held on Sunday, 16 October 2022. The preceding ceremonies will commence from 30 September 2022 to 17 October 2022.&nbsp;</p><p>During the period of the ceremonies, large congregations of more than 3000 devotees are expected to patronize the Temple daily. Due to the large number of participating devotees, it would not be possible for tourists to visit the Temple. As such, we would appreciate it if you could advice the tour operators to avoid bringing tourists to the Temple from 30 September 2022 to 17 October 2022.&nbsp;</p><p>&nbsp;</p><p>Thank you.&nbsp;</p><p>&nbsp;</p><p><strong>On behalf of Sri Mariamman Temple,</strong></p><p>Tour &amp; Industry Development Team</p>

Launch of Digital version of Travel Agent Licence

<p>Dear Travel Agent</p><p>&nbsp;</p><p>The Singapore Tourism Board is pleased to announce the roll-out of the digital version of your Travel Agent licence with effect from today.&nbsp;</p><p>From 15 September 2022, travel agents who have renewed their licence for 2023/2024 or updated your business details will be issued your new licence via TRUST.&nbsp;</p><p>Find out more about the new Travel Agent licence by clicking the links below and&nbsp;follow the steps to download and display your licence at your place of business.</p><p><strong>If you are due for licence renewal in 2023, your existing licence will remain valid and does not need to be converted.</strong></p><p>Please do not hesitate to contact us at&nbsp;<a href="mailto:[email protected]">[email protected]</a>, should you require more information.&nbsp;&nbsp;&nbsp;&nbsp;</p><p>&nbsp;</p><p>Yours Faithfully,</p><p>Travel Agents and Tourist Guides Division<br>Singapore Tourism Board</p>

Travel Agent Licences to be issued digitally

<p>Dear Travel Agents,</p><p>As part of the STB’s efforts to go digital and expedite licence issuance to travel agents, STB will be transiting towards the issuance of the Travel Agent licence in a downloadable digital format via TRUST from 15 September 2022.&nbsp;</p><p>Click on the infographic (as attached) to find out what you can expect.&nbsp;More information will be shared in the coming weeks. Please stay tuned.</p><p>Thank you.</p><p>Regards<br>Travel Agent Licensing and Regulatory Review Department</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _29 Aug 2022

<p>On 24 Aug 2022, the Multi-Ministry Taskforce (MTF) announced further easing of Safe Management Measures (SMMs). In line with this, STB has updated the SMMs applicable to tours.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. Please refer to key updates below.&nbsp;</p><p>With effect from 29 Aug 2022:</p><ul><li>Mask-wearing is mandatory only on public transport (i.e. on MRT/LRT and public buses) and indoor public transport facilities (e.g. boarding areas at bus interchanges and MRT platforms). Tour buses are exempted from mask-wearing.<br>&nbsp;</li><li>For tours that involve entry into settings with Vaccination-Differentiated Safe Management Measures (VDS) such as F&amp;B establishments<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>, vaccination status checks are not required. The onus is on the individuals to abide by the rules, where he/she must be:<br><br><ul><li>fully vaccinated<a href="https://batik-trust.stb.gov.sg/admin/#_ftn2">[2]</a>;</li><li>have recovered from Covid-19<a href="https://batik-trust.stb.gov.sg/admin/#_ftn3">[3]</a> (if applicable);</li><li>children aged 12 years and below (based on year of birth)<a href="https://batik-trust.stb.gov.sg/admin/#_ftn4">[4];</a></li><li>certified medically ineligible <a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a>.<br>&nbsp;</li></ul></li></ul><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> This means they must have received the appropriate regimen of vaccines under the World Health Organisation Emergency Use Listing (WHO EUL). Individuals may check whether they are considered "fully vaccinated" at&nbsp;<a href="https://www.moh.gov.sg/covid-19/vaccination/faqs---post-vaccination-matters">https://www.moh.gov.sg/covid-19/vaccination/faqs---post-vaccination-matters</a>.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref3">[3]</a> All recovered persons from COVID-19 who are not fully vaccinated will only be given a 180-day exemption after infection to enter settings where VDS is implemented, including F&amp;B establishments.&nbsp;&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref4">[4]</a> A grace period will be extended to children born in December 2010 to allow them sufficient time to get fully vaccinated. In addition, from 15 March 2022, unvaccinated children aged 12 years and below (based on year of birth) need not be from the same household to be included within a group entering premises or participating in activities with VDS.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a> To be certified as medically ineligible, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.&nbsp;&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached documents.<br>Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Travel Agent Training Guide

Framework for identifying the right travel management system, travel agent internship guide, business transformation playbook, travel agent onboarding guide, technology guidebook, travel agent roadmap handbook, reconnect with your consumers, virtual tours guide.

<p>Dear Tour Operators and Tourist Guides,</p><p>The Virtual Tours Guide (as attached) is for industry practitioners who are considering embarking on virtual tours to expand their product offerings to reach a wider audience.</p><p>This Guide puts forth the opportunities and considerations of conducting virtual tours and helps industry practitioners to determine how virtual tours can be relevant for their businesses even as borders reopen and international travel resumes.</p><p>Yours faithfully,<br>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division<br>Singapore Tourism Board</p><p>&nbsp;</p>

Redefining Customer Experience: Digitalisation is Key

Updated circular on safe management measures required for tours re-opening _26 apr 2022.

<p>On 22 Apr 2022, the Multi-Ministry Taskforce (MTF) announced further easing of Safe Management Measures (SMMs). In line with this, STB has updated the SMMs applicable to tours.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. Please refer to key updates below.&nbsp;</p><p>With effect from 26 Apr 2022:</p><ul><li>Tour size and group size limits are removed for all tours.<br>&nbsp;</li><li>Safe distancing is not required and intermingling is allowed for all tours.<br>&nbsp;</li><li>For tours with mask-off activities (such as F&amp;B components or those which involve sports or physical exercise), participants are required to wear their masks after the mask-off activities if they continue to remain indoors, including on conveyances.<br>&nbsp;</li><li>For tours that involve entry into settings with Vaccination-Differentiated Safe Management Measures (VDS) such as F&amp;B establishments<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>, vaccination status checks are not required. The onus is on the individuals to abide by the rules, where he/she must be:<br><br><ul><li>fully vaccinated<a href="https://batik-trust.stb.gov.sg/admin/#_ftn2">[2]</a>;</li><li>have recovered from Covid-19<a href="https://batik-trust.stb.gov.sg/admin/#_ftn3">[3]</a> (if applicable);</li><li>children aged 12 years and below (based on year of birth)<a href="https://batik-trust.stb.gov.sg/admin/#_ftn4">[4];</a></li><li>certified medically ineligible <a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a>.<br>&nbsp;</li></ul></li></ul><p>With effect from 1 May 2022:</p><ul><li>Submission of tours re-opening data to be made on the 2nd of every month.&nbsp;<br><br>&nbsp;</li></ul><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> This means they must have received the appropriate regimen of vaccines under the World Health Organisation Emergency Use Listing (WHO EUL). Individuals may check whether they are considered "fully vaccinated" at <a href="https://go.gov.sg/vax-status-query">https://go.gov.sg/vax-status-query</a>.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref3">[3]</a> All recovered persons from COVID-19 who are not fully vaccinated will only be given a 180-day exemption after infection to enter settings where VDS is implemented, including F&amp;B establishments.&nbsp;&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref4">[4]</a> A grace period will be extended to children born in December 2009 to allow them sufficient time to get fully vaccinated. In addition, from 15 March 2022, unvaccinated children aged 12 years and below (i.e. born in 2010 or later) need not be from the same household to be included within a group entering premises or participating in activities with VDS.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a> To be certified as medically ineligible, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.&nbsp;&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached documents.<br>Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _4 Apr 2022

<p>On 24 March 2022, the Multi-Ministry Taskforce (MTF) announced it would ease Safe Management Measures (SMMs) and make further progress towards living with COVID-19. In line with this, STB has updated the SMMs applicable to tours.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. Please refer to key updates below.&nbsp;</p><p>With effect from 29 March 2022:&nbsp;</p><ul><li>Changes to the tour size limit and Safe Management Measures (SMMs) are summarised in the following table.</li></ul><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Types of Tours</strong></td><td style="border: 1px solid black"><strong>Tour Size Limit</strong></td><td style="border: 1px solid black"><strong>Remarks</strong></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Tours with<strong> mask-on</strong> <strong>activities</strong> <strong>throughout</strong><br><br>Examples: City tours on coach buses, walking tours without F&amp;B components</td><td style="border: 1px solid black">Nil</td><td style="border: 1px solid black">Safe distancing is not required and intermingling is allowed when masks are on.&nbsp;</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black"><p>Tours that involve <strong>mask-off activities (indoors)</strong></p><p>&nbsp;</p><p>Examples: Tours which include F&amp;B components</p></td><td style="border: 1px solid black">Max 30 participants</td><td rowspan="2"><p>At least 1 metre safe distance between groups of up to 10 pax is <strong>required</strong> when masks are not worn. Intermingling between different groups is <strong>disallowed</strong> when masks are not worn.</p><p>&nbsp;</p><p>Safe distancing is not required and intermingling is allowed once masks are worn after the mask-off activities.</p></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black"><p>Tours that involve <strong>mask-off activities (outdoors)</strong>&nbsp;</p><p>&nbsp;</p><p>Examples: Tours which involve sports or physical exercise such as cycling and kayaking tours</p></td><td style="border: 1px solid black">Max 50 participants</td></tr></tbody></table></figure><ul><li>For tours that involve i) entry into settings with Vaccination-Differentiated Safe Management Measures (VDS), ii) F&amp;B components<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>, or iii) indoor activities where masks are not worn, the maximum number of participants in each group within such tours is capped at <strong>10 </strong>pax, regardless of whether they are from the same household.&nbsp;&nbsp;<br><br><ul><li>All individuals within such tours must be<ul><li>fully vaccinated<a href="https://batik-trust.stb.gov.sg/admin/#_ftn2">[2]</a>;</li><li>have recovered from Covid-19<a href="https://batik-trust.stb.gov.sg/admin/#_ftn3">[3]</a> (if applicable);</li><li>children aged 12 years and below (based on year of birth)<a href="https://batik-trust.stb.gov.sg/admin/#_ftn4">[4];</a></li><li>certified medically ineligible <a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a>.<br>&nbsp;</li></ul></li><li>For tours that involve F&amp;B components at establishments that are not able to administer comprehensive VDS, the dine-in group size is capped at 5. Participants may only revert to their earlier groupings of up to 10 after leaving the establishment or else remain in the same groupings of 5.<br>&nbsp;</li></ul></li><li>For tours that do not involve i) entry into settings with VDS, ii) any F&amp;B components, or iii) activities where masks are not worn, there is no maximum group size.<br>&nbsp;</li></ul><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> This means they must have received the appropriate regimen of vaccines under the World Health Organisation Emergency Use Listing (WHO EUL). Individuals may check whether they are considered "fully vaccinated" at <a href="https://go.gov.sg/vax-status-query">https://go.gov.sg/vax-status-query</a>.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref3">[3]</a> All recovered persons from COVID-19 who are not fully vaccinated will only be given a 180-day exemption after infection to enter settings where VDS is implemented, including F&amp;B establishments.&nbsp;&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref4">[4]</a> A grace period will be extended to children born in December 2009 to allow them sufficient time to get fully vaccinated. In addition, from 15 March 2022, unvaccinated children aged 12 years and below (i.e. born in 2010 or later) need not be from the same household to be included within a group entering premises or participating in activities with VDS.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a> To be certified as medically ineligible, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.&nbsp;&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached documents.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Quarantine-Free Travel to Singapore

<p>Dear Travel Agents and Tourist Guides,<br>&nbsp;</p><p>With effect from 1 Apr 2022, Singapore is reopening to all fully vaccinated* travellers without quarantine — simply present a negative pre-departure test upon arrival.&nbsp;</p><p><i>*Fully vaccinated visitors and non-fully vaccinated children aged 12 and below will be allowed to enter Singapore.</i></p><p>&nbsp;</p><p>Attached is a quick guide through infographics.&nbsp;</p><p>For more information, please visit <a href="https://safetravel.ica.gov.sg/arriving/overview">https://safetravel.ica.gov.sg/arriving/overview</a>. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,<br>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _21 March 2022

<p>On 11 March 2022, the Multi-Ministry Taskforce (MTF) announced it would resume our transition to resilience and proceed to simplify and streamline Safe Management Measures (SMMs). In line with this, STB has updated the SMMs applicable to tours.</p><p>In line with the streamlining of SMMs, with effect from 15 March 2022, tour operators and tourist guides can resume tour operations without submitting an application to the Singapore Tourism Board ("STB") for assessment and subsequently, receive an approval letter from the Ministry of Trade and Industry ("MTI").</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. Please refer to key updates below.&nbsp;</p><p>&nbsp;</p><p>With effect from 15 March 2022:&nbsp;</p><ul><li>Tour operators and tourist guides are <strong>not required</strong> to submit an application to the Singapore Tourism Board ("STB") for assessment and subsequently, receive an approval letter from the Ministry of Trade and Industry ("MTI") in order to resume tour operations.</li><li>Changes to the tour size limit and Safe Management Measures (SMMs) are summarised in the following table.</li></ul><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Types of Tours</strong></td><td style="border: 1px solid black"><strong>Revised Tour Size Limit</strong></td><td style="border: 1px solid black"><strong>At least 1-metre Safe Distancing (1M SD)</strong></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Fully mask-on</strong> activities throughout the tours<br><br>Examples: Conveyance-assisted tours and walking tours <strong>without</strong> F&amp;B components</td><td style="border: 1px solid black">Nil</td><td style="border: 1px solid black">Not required</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black"><p>Tours that involve <strong>mask-off activities (indoors)</strong></p><p>&nbsp;</p><p>Examples: Tours which include F&amp;B components</p></td><td style="border: 1px solid black">Max 30 participants</td><td rowspan="2"><p>1M SD between groups of up to 5 pax is <strong>required</strong> when engaging in mask-off activities. No intermingling between groups is allowed when masks are off. Tour can resume without 1M SD after mask-off activities.</p><p>&nbsp;</p><p>Participants&nbsp; wear their masks immediately after the mask-off activities have concluded.&nbsp;</p></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black"><p>Tours that involve <strong>mask-off activities (outdoors)</strong>&nbsp;</p><p>&nbsp;</p><p>Examples: Tours which involve sports and physical exercise e.g. cycling and kayaking tours</p></td><td style="border: 1px solid black">Max 50 participants</td></tr></tbody></table></figure><ul><li>For tours that involve i) entry into settings with Vaccination-Differentiated Safe Management Measures (VDS), ii) F&amp;B components<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>, or iii) indoor activities where masks are not worn, the maximum number of participants in each group within such tours is capped at <strong>5</strong> pax, regardless of whether they are from the same household.&nbsp;&nbsp;<br><br><ul><li>All individuals within such tours must be<ul><li>fully vaccinated<a href="https://batik-trust.stb.gov.sg/admin/#_ftn2">[2]</a>;</li><li>have recovered from Covid-19<a href="https://batik-trust.stb.gov.sg/admin/#_ftn3">[3]</a> (if applicable);</li><li>children aged 12 years and below (i.e. born in or after 2010)<a href="https://batik-trust.stb.gov.sg/admin/#_ftn4">[4];</a></li><li>certified medically ineligible <a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a>.<br>&nbsp;</li></ul></li><li>For tours that involve F&amp;B components at hawker centres and coffee shops that are not able to administer comprehensive VDS, the dine-in group size is capped at 2. Participants must revert to their earlier groupings of up to 5 after leaving the hawker centre or coffee shop or else remain in the same groupings of 2.<br>&nbsp;</li></ul></li><li>For tours that do not involve i) entry into settings with VDS, ii) any F&amp;B components, or iii) indoor activities where masks are not worn, ensure that the maximum number of participants in a group within each such tour is capped at <strong>5</strong> pax, regardless of vaccination status or whether they are from the same household.<br>&nbsp;</li></ul><p>Please be reminded to comply with all the safe management measures, including those from other relevant agencies. For more information, please refer to <a href="https://www.gobusiness.gov.sg/safemanagement/general/">https://www.gobusiness.gov.sg/safemanagement/general/</a> for all latest advisories across various sectors.</p><p>&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> This means they must have received the appropriate regimen of vaccines under the <a href="https://www.who.int/emergencies/diseases/novel-coronavirus-2019/covid-19-vaccines">World Health Organisation Emergency Use Listing</a> (WHO EUL). Individuals may check whether they are considered "fully vaccinated" at <a href="https://go.gov.sg/vax-status-query">https://go.gov.sg/vax-status-query</a>.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref3">[3]</a> All recovered persons from COVID-19 who are not fully vaccinated will only be given a 180-day exemption after infection to enter settings where VDS is implemented, including F&amp;B establishments.&nbsp;&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref4">[4]</a> A grace period will be extended to children born in December 2009 to allow them sufficient time to get fully vaccinated. Children born in 2009 who will turn 13 in 2022 will need to be fully vaccinated to enter venues and participate in activities with VDS from 1 March 2022 (instead of 1 January 2022). From 1 March 2022, the concession for children will only be extended to those born in or after the year 2010. In addition, from 15 March 2022, unvaccinated children aged 12 years and below (i.e. born in 2010 or later) need not be from the same household to be included within a group entering premises or participating in activities with VDS.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a> To be certified as medically ineligible, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.&nbsp;&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached documents.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _1 January 2022

<p>On 30 December 2021, Singapore Tourism Board (STB) released a joint advisory with Enterprise Singapore (ESG), Housing &amp; Development Board (HDB), Singapore Food Agency (SFA) and Urban Redevelopment Authority (URA) to update the Safe Management Measures (SMMs) at Food &amp; Beverage Establishments, Retail Establishments and Lifestyle-Related Services. In line with this, STB has updated the SMMs applicable to tours.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><p>With effect from 1 January 2022:&nbsp;</p><ul><li>For tours that involve i) entry into settings with Vaccination-Differentiated Safe Management Measures (VDS), ii) F&amp;B components<a href="https://batik-trust.stb.gov.sg/admin/#_ftn1">[1]</a>, or iii) indoor activities where masks are not worn, the maximum number of participants in each group within such tours is capped at <strong>5</strong> pax, regardless of whether they are from the same household.&nbsp;&nbsp;<br><br><ul><li>All individuals within such tours must be<ul><li>fully vaccinated<a href="https://batik-trust.stb.gov.sg/admin/#_ftn2">[2]</a>;</li><li>have recovered from Covid-19<a href="https://batik-trust.stb.gov.sg/admin/#_ftn3">[3]</a> (if applicable);</li><li>children aged 12 years and below (i.e. born in or after 2009)<a href="https://batik-trust.stb.gov.sg/admin/#_ftn4">[4], </a>and if there are 2 or more such children in the group, the children must be from the same household; or</li><li>certified medically ineligible <a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a>.<br>&nbsp;</li></ul></li><li>For tours that involve F&amp;B components at hawker centres and coffee shops that are not able to administer comprehensive VDS, the dine-in group size is capped at 2. Participants must revert to their earlier groupings of up to 5 after leaving the hawker centre or coffee shop or else remain in the same groupings of 2.<br>&nbsp;</li></ul></li><li>For tours that do not involve i) entry into settings with VDS, ii) any F&amp;B components, or iii) indoor activities where masks are not worn, ensure that the maximum number of participants in a group within each such tour is capped at <strong>5</strong> pax, regardless of vaccination status or whether they are from the same household.<br>&nbsp;</li></ul><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref2">[2]</a> This means they must have received the appropriate regimen of vaccines under the <a href="https://www.who.int/emergencies/diseases/novel-coronavirus-2019/covid-19-vaccines">World Health Organisation Emergency Use Listing</a> (WHO EUL). For more information, refer to <a href="https://file.go.gov.sg/vdsmminfo.pdf">MOH’s information sheet on the requirements for VDS</a>.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref3">[3]</a> All recovered persons from COVID-19 who are not fully vaccinated will only be given a 180-day exemption after infection to enter settings where VDS is implemented, including F&amp;B establishments. Those who have recovered from COVID-19 and will exceed the 180-day period as at 1 January 2022, but have yet to be fully vaccinated, will be given until 31 January 2022 to complete their primary vaccination regime, so as to be able to enter VDS settings.&nbsp;&nbsp;</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref4">[4]</a> A grace period will be extended to children born in December 2009 to allow them sufficient time to get fully vaccinated. Children born in 2009 who will turn 13 in 2022 will need to be fully vaccinated to enter venues and participate in activities with VDS from 1 March 2022 (instead of 1 January 2022). From 1 March 2022, the concession for children will only be extended to those born in or after the year 2010.</p><p><a href="https://batik-trust.stb.gov.sg/admin/#_ftnref5">[5]</a> To be certified as medically ineligible, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.&nbsp;&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document(s).</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Understanding Safe Management Measures Through Infographics

<p>Dear Travel Agents and Tourist Guides</p><p>&nbsp;</p><p>To ensure a safe working environment, businesses must adhere to sector-specific safe management measures. Attached is a list of infographics for ease of reference:</p><ul><li>Annex A - Summary of relevant latest measures</li><li>Annex B - Reminder on handling inbound travellers</li></ul><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.</p><p>&nbsp;</p><p>[Information updated as of 7 Jan 2022]</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p>

Reminder on Travel Guidelines for Incoming Travellers

<p>Dear stakeholders,&nbsp;</p><p>&nbsp;</p><p>With the high incidence of COVID-19 cases across the Vaccinated Travel Lane (VTL) countries, you may be receiving queries from concerned incoming travellers seeking advice on Singapore’s travel guidelines. You may refer to the ICA SafeTravel website for the latest guidelines for <a href="https://safetravel.ica.gov.sg/travel-checklist/overview/">incoming travellers</a>, including returning Singapore Citizens and Permanent Residents.</p><p>Please be reminded that based on the current guidelines, travellers <strong>must</strong> defer their travel to Singapore if they:</p><ul><li>Have COVID-19 symptoms;</li><li>Are diagnosed or suspected to have contracted COVID-19 in the last 14 days before departing for Singapore; or</li><li>Had been in close contact with a COVID-19 positive patient in the last 7 days before departing for Singapore. This includes the provision of care for a COVID-19 patient in a healthcare or family/social setting, staying in the same location as a COVID-19 patient, or had been in close (i.e. less than two meters) contact with a COVID-19 patient for more than 15 minutes.</li></ul><p>In addition, all incoming travellers should be advised to declare truthfully on their SG Arrival Card with electronic Health Declaration (SGAC/eHDC). <strong>Travellers who are subsequently found to have made a false declaration on their SGAC/eHDC will be liable for prosecution under the Infectious Disease Act (IDA).</strong></p><p>For more information, please refer to <a href="https://safetravel.ica.gov.sg/arriving/overview">https://safetravel.ica.gov.sg/arriving/overview</a>.</p><p>Thank you for your understanding and cooperation.&nbsp;</p><p>&nbsp;</p><p>[Information updated as of 6 January 2022.]</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p>

Time-Limited 8-weeks Rostered Routine Testing (RRT) for Workplaces (Round 2)

<p>Dear stakeholders,</p><p>With more employees returning to the workplace from 1 Jan 2022, there could be higher risk of workplace transmission, particularly given the higher transmissibility of the Omicron variant. Regular testing is therefore important to ensure early detection and ringfencing of cases at the workplace. To support this practice, the Government is undertaking a second round of ART kit distribution which eligible companies can apply for. The application period is open until 31 Jan 2022.</p><p>For more information on the time-limited 8-weeks RRT for workplaces, please refer to this <a href="https://www.gobusiness.gov.sg/timelimitedrrt/">website</a>.</p><p>&nbsp;</p><p><strong>FAQs</strong></p><p><strong>Q</strong>: <strong>Which companies are eligible to apply for kits?&nbsp;</strong></p><p>A: Companies with&nbsp;fully vaccinated*&nbsp;employees who&nbsp;work onsite&nbsp;and who&nbsp;are not already subject to the Government's mandatory PCR or FET RRT regime, may apply for 8 ART kits per onsite fully vaccinated employee for weekly testing over a two-month period. This includes full-time, part-time employees, interns or vendors who will return to office at least once a week over a 2-month period.&nbsp;</p><p><i>*Including&nbsp;employees who are (i) certified to be medically ineligible, or (ii) unvaccinated and recovered from COVID-19 infection within 180 days as of 31 Mar 2022.</i></p><p><strong>Q: Why is it that only fully vaccinated employees are eligible for the free ART kits?&nbsp;</strong></p><p>A: Non-fully vaccinated staff are already subject to MOM’s Workforce Vaccination Measures from 1 Jan 2022, where they have to pay for their own PET before returning to the workplace. They will therefore <strong>not</strong> be eligible for the free ART kits issued by the Government to workplaces. From 15 Jan 2022, this concession for non-fully vaccinated persons to return to the workplace&nbsp;even with a negative PET result&nbsp;will also be removed i.e. they will not be allowed to return to office at all.</p><p><strong>Q: I applied for the first round of kits distribution in Sep 2021. Am I still eligible to apply for this second round of kits distribution</strong></p><p>A: Yes, your company may still apply for the ART kits for the employees who fulfil the eligibility criteria. However, the Government reserves the right to reject&nbsp;applications from non-compliant companies that applied for and received the first round of kits distribution, including those that did not submit or were late in submitting their results declaration. Companies are therefore reminded to submit their results declaration on time and produce the proof of documents as necessary if audited.</p><p>&nbsp;</p><p>[Information updated as of 5 Jan 2022]</p><p>&nbsp;</p><p>Yours faithfully,</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p>

Update on MPA’s Additional Safe Management Measures

<p>Dear Tour Operators and Tourist Guides,</p><p>Please note that in view of the emergence of the Omicron variant of concern, Maritime and Port Authority of Singapore (MPA) has implemented the following additional safe management measures (SMMs) for SZH-licensed pleasure craft with effect from 15 Dec 2021:&nbsp;</p><ol><li>Only fully vaccinated tour participants[1]&nbsp;are allowed onboard the pleasure craft. Unvaccinated passengers (other than recovered individuals,&nbsp;<a href="https://www.moh.gov.sgnews-highlightsdetailscalibrated-adjustments-in-stabilisation-phase_8nov2021/">medically ineligible individuals</a>, or children aged 12 years and below[2]) are not allowed to board the craft. Owner/operators of SZH-licensed pleasure craft must check the status of such individuals; and</li><li>If more than one group of 5 tour participants[3]&nbsp;will be on board the pleasure craft, all&nbsp;participants must undergo ART or&nbsp;<a href="https://www.moh.gov.sg/covid-19/statistics/pet">PET</a>[4]&nbsp;prior to commencement of the charter.&nbsp;</li></ol><p>For more information, please refer to <a href="https://www.mpa.gov.sg/web/portal/home/port-of-singapore/craft-licensing-and-port-clearance/safe-management-measures-for-pleasure-craft">MPA’s website on safe management measures for pleasure craft</a>.&nbsp;</p><p>&nbsp;</p><p>[1] An individual is considered fully vaccinated two weeks after he or she has received two doses of Pfizer-BioNTech/ Comirnaty, Moderna, or any vaccines in the World Health Organisation’s Emergency Use Listing such as Sinovac-CoronaVac, Sinopharm, and AstraZeneca.</p><p>[2] Unvaccinated children aged 12 years old and below can be included in groups of 5 persons as long as they are all from the same household.</p><p>[3] If more than 1 group but only participants from the same household are onboard, they may be exempted from the ART or PET requirement.</p><p>[4] Tour participants will be required to present the PET results on the TraceTogether/HealthHub Application or hard copy results for verification.&nbsp;</p><p>&nbsp;</p><p><strong>FAQs</strong></p><p><strong>Q: How will these additional SMMs affect tour operators and tourist guides?</strong></p><p>A: Tour operators and tourist guides conducting boat tours are encouraged to work with pleasure craft operators to ensure that these additional SMMs are adhered to. This includes requiring tour participants to undergo ART or PET prior to commencement of the charter.&nbsp;</p><p><strong>Q: Can the tour participants perform the ART self-test at home?&nbsp;</strong></p><p>A: No, the ART self-test has to be performed on-site in the presence of a third party such as a tour operator, tourist guide or boat crew member.&nbsp;</p><p>Tour operators and tourist guides are reminded to work with the pleasure craft operators to</p><ul><li>Allow tour participants to carry out the self-tests in a well-ventilated area and maintain 1m safe-distancing;</li><li>Ensure that the ART results are documented (e.g., in digital or physical format) and the kits are properly disposed of.</li></ul><p>For more information on how to use the ART kits, please refer to this <a href="https://ask.gov.sg/questions/507">website</a>.&nbsp;</p><p><strong>Q: What documents are tour participants required to show if they are undergoing PET?&nbsp;</strong></p><p>A: Tour participants will be required to&nbsp;present the PET results on the TraceTogether/HealthHub Application or hard copy results for verification. Please be reminded that the validity of a negative COVID-19 test result is 24 hours from the time the tour participant was registered at the testing premises to take the tests. For more information on PET, please refer to this <a href="https://www.moh.gov.sg/covid-19/statistics/pet">website</a>.&nbsp;</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>[Information updated as of 20 December 2021]</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _23 November 2021

<p>On 20 November 2021, the Multi-Ministry Taskforce (MTF) announced calibrated adjustments to Safe Management Measures (SMMs) for the Transition Phase. In line with this, the Singapore Tourism Board ("STB") has updated the SMMs applicable to tours.</p><p>&nbsp;</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><p>&nbsp;</p><ul><li>With effect from 22 November 2021:<ul><li>For tours that involve i) entry into settings with Vaccination-Differentiated Safe Management Measures (VDS), ii) F&amp;B components<a href="#_ftnref1">[1]</a>, or iii) indoor activities where masks are not worn, the maximum number of participants in each group within such tours is capped at <strong>5</strong> pax, regardless of whether they are from the same household.<ul><li>All individuals within such tours must be<ul><li>fully vaccinated<a href="#_ftnref2">[2]</a>;</li><li>children aged 12 years and below<a href="#_ftnref3">[3]</a>; or</li><li>certified medically ineligible<a href="#_ftnref4">[4]</a>&nbsp;(from 1 December 2021).</li></ul></li><li>For tours that involve F&amp;B components at hawker centres and coffee shops that are not able to administer comprehensive VDS, the dine-in group size is capped at 2. Participants must return into their earlier groupings of up to 5 after leaving the hawker centre or coffee shop or else remain in the same groupings of 2.</li></ul></li><li>For tours that do not involve i) entry into settings with VDS, ii) any F&amp;B components, or iii) indoor activities where masks are not worn, ensure that the maximum number of participants in a group within each such tour is capped at <strong>5</strong> pax, regardless of vaccination status or whether they are from the same household.</li></ul></li></ul><p>&nbsp;</p><p><a href="#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="#_ftnref2">[2]</a> An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) fully recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.&nbsp;</p><p><a href="#_ftnref3">[3]</a> Children who are 12 years and below do not need to do PET. Unvaccinated children aged 12 years and below may be included within the group of 5 pax as long as all the children are from the same household. Please refer to MOH’s press release on 20 November 2021 for more details:https://www.moh.gov.sg/news-highlights/details/resuming-our-transition-towards-covid-resilience</p><p><a href="#_ftnref4">[4]</a> Certified medically ineligible individuals will be issued with a standard paper memo, which should be presented along with a government-issued photo identification card to be exempted from VDS.</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document. For a copy of the application and declaration forms, please refer <a href="https://www.stb.gov.sg/content/stb/en/home-pages/advisory-for-tours.html">here</a>.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _10 November 2021

<p>On 8 November 2021, the Multi-Ministry Taskforce (MTF) announced calibrated adjustments to Safe Management Measures (SMMs) for the Stabilisation Phase. In line with this, the Singapore Tourism Board ("STB") has updated the SMMs applicable to tours.</p><p>&nbsp;</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><p>&nbsp;</p><ul><li>With effect from 10 November 2021:&nbsp;<ul><li>For tours that involve F&amp;B components<a href="#_ftn1">[1]</a>, entry into shopping malls or attractions, or indoor activities where masks are not worn, the maximum number of participants in each group within such tours is capped at <strong>2</strong> pax. Families from the same household will need to be in groups of two, except when dining in at F&amp;B establishments as detailed below.<ul><li>All individuals within such tours must be<ul><li>fully vaccinated<a href="#_ftn2">[2]</a>;</li><li>children aged 12 years and below<a href="#_ftn3">[3]</a>; or</li><li>certified medically ineligible individuals<a href="#_ftn4">[4]</a> (from 1 December 2021).</li></ul></li><li>For tours that involve F&amp;B components at F&amp;B establishments that are able to administer comprehensive Vaccination-Differentiated Safe Management Measures (VDS), up to 5 fully vaccinated individuals from the same household<a href="#_ftn5">[5]</a> can dine-in together. Participants are required to return to and adhere to their earlier groupings of 2 after leaving the F&amp;B establishments. To avoid doubt, hawker centres and coffee shops are not able to administer comprehensive VDS, and the dine-in group size remains capped at 2 pax.</li></ul></li><li>For tours that do not involve F&amp;B components, entry into shopping malls and attractions, or indoor activities where masks are not worn, ensure that the maximum number of participants in a group within each such tour is capped at <strong>2</strong> pax, regardless of vaccination status.</li></ul></li></ul><p>&nbsp;</p><p><a href="#_ftnref1">[1]</a> This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.&nbsp;</p><p><a href="#_ftnref2">[2]</a> An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) fully recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.</p><p><a href="#_ftnref3">[3]</a> Children who are 12 years and below do not need to do PET. Unvaccinated children aged 12 years and below may be included within the group of 2 pax as long as all the children are from the same household. Please refer to Annex B of MOH’s press release on 9 October 2021 for more details:&nbsp;<a href="https://www.moh.gov.sg/news-highlights/details/protecting-the-vulnerable-securing-our-future">https://www.moh.gov.sg/news-highlights/details/protecting-the-vulnerable-securing-our-future</a>&nbsp;</p><p><a href="#_ftnref4">[4]</a> Certified medically ineligible individuals will be issued with a standard paper memo, which should be presented along with a government-issued photo identification card to be exempted from VDS.</p><p><a href="#_ftnref5">[5]</a> This includes unvaccinated children 12 years and below, in line with their eligibility for VDS, as well as certified medically ineligible individuals (from 1 December 2021). If a group comprises up to 5 such children, all the children must be from the same household.&nbsp;</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and&nbsp;Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _13 October 2021

<p>In line with the latest health situation in Singapore and the need to slow down community transmission, the Singapore Tourism Board ("STB") has updated the Safe Management Measures ("SMMs") that are applicable to tours with effect from 13 October 2021.</p><p>The following changes to the SMMs will apply:&nbsp;</p><ul><li>For tours that involve F&amp;B components<a href="#_ftn1">[1]</a>, entry into shopping malls or attractions, or indoor activities where masks are not worn, the maximum number of pax in each group within such tours is capped at <strong>2</strong> and this will apply throughout the duration of the tour. All individuals within such tours must be&nbsp;<ul><li>fully vaccinated<a href="#_ftn2">[2]</a>; or</li><li>children aged 12 years and below<a href="#_ftn3">[3]</a>.</li></ul></li><li>For tours that do not involve F&amp;B components, entry into shopping malls and attractions, or indoor activities where masks are not worn, ensure that the maximum number of pax in a group within each such tour is capped at <strong>2</strong> regardless of vaccination status&nbsp;</li></ul><p>&nbsp;</p><p>[1] This includes F&amp;B at regular F&amp;B establishments, hawker centres and coffee shops.</p><p>[2] An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) fully recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.&nbsp;</p><p>[3]Children who are 12 years and below do not need to do PET. Unvaccinated children aged 12 years and below may be included within the group of 2 persons as long as all the children are from the same household. Please refer to Annex B of MOH’s press release on 9 October 2021 for more details: &nbsp;<a href="https://www.moh.gov.sg/news-highlights/details/protecting-the-vulnerable-securing-our-future">https://www.moh.gov.sg/news-highlights/details/protecting-the-vulnerable-securing-our-future.</a></p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _24 September 2021

<p>In response to the growing number of COVID-19 cases in the community, the Multi-Ministry Taskforce ("MTF") announced on <a href="https://www.moh.gov.sg/news-highlights/details/going-back-to-phase-2-heightened-alert">24 September 2021</a> that it would tighten Safe Management Measures ("SMMs") with effect from 27 September 2021 through 24 October 2021&nbsp;(both dates inclusive).</p><p>The following changes to the SMMs will apply:&nbsp;</p><ul><li>For tours that involve indoor activities where masks are not worn e.g., tours with F&amp;B components, the maximum number of pax in each group within such tours is capped at <strong>2</strong> and this will apply throughout the duration of the tour. The F&amp;B establishments that the tour will visit must have in place systems to check the vaccination status of the individuals. All individuals within such tours must be&nbsp;<ul><li>fully vaccinated[1]; or</li><li>children aged 12 years and below[2].&nbsp;</li></ul></li><li>For tours that do not involve indoor activities where masks are not worn, ensure that the maximum number of pax in a group within each such tour is capped at <strong>2</strong> regardless of vaccination status.</li></ul><p>&nbsp;</p><p>[1]An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnaty, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.&nbsp;</p><p>[2]Children who are 12 years and below do not need to do PET. Unvaccinated children aged 12 years and below may be included within the group of 2 persons as long as all the children are from the same household. Please refer to Annex B of MOH’s press release on 6 August 2021 for more details: <a href="https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf">https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf</a></p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Time-Limited 8-weeks Rostered Routine Testing (RRT) for Workplaces

<p>Dear stakeholders,</p><p>As part of the national effort to step up regular testing,&nbsp;we would strongly encourage companies with employees that work onsite and are not already subject to mandatory RRT, to apply for 8 Antigen Rapid Test (ART) kits per onsite employee for weekly testing of your employees over a two-month period. With regular testing, companies can detect and ringfence infections early. These tests can be administered by the individuals themselves at home, or at the work premises.</p><p>For more information on the time-limited 8-weeks RRT for workplaces, please refer to the attached document.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _10 August 2021

<p>As Singapore transits towards COVID resilience, the Multi-Ministry Taskforce (MTF) announced on <a href="https://www.moh.gov.sg/news-highlights/details/preparing-for-our-transition-towards-covid-resilience">6 August 2021</a> that it would ease Safe Management Measures ("SMMs") in two steps. The first will take effect from 10 August 2021 and the second from 19 August 2021, if conditions remain stable.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><p>With effect from 10 August 2021:&nbsp;</p><ul><li>For tours that involve indoor activities where masks are not worn e.g., tours with F&amp;B components, the maximum number of participants for each tour is 20, with each group within such tours capped at 5 pax and this will apply throughout the duration of the tour. The F&amp;B establishments that the tour will visit must have in place systems to check the vaccination status of the individuals. All individuals within such tours must be<ul><li>fully vaccinated (as defined in footnote1); or</li><li>children aged 12 years and below[2].</li></ul></li><li>For tours with F&amp;B components at hawker centres and coffee shops, the maximum number of participants for each tour is 20, with each group within such tours being stricter and capped at 2 pax regardless of vaccination status; and</li><li>For tours that do not involve indoor activities where masks are not worn, the maximum number of participants for such tours remain at 20 with each group within such tours capped at 5 pax regardless of vaccination status.</li></ul><p>With effect from 19 August 2021:</p><ul><li>For conveyance-assisted tours, capacity on board every conveyance must be capped at 50 participants or at the operating capacity of the conveyance, whichever is lower.</li></ul><p>&nbsp;</p><p>[1] An individual is considered fully vaccinated if he/ she has been: a) fully vaccinated, i.e. has received the full regimen of Pfizer-BioNTech/Comirnatry, Moderna or WHO EUL vaccines, with an additional two weeks for the vaccine to be fully effective, b) recovered from COVID-19, or c) has obtained a negative result on a pre-event test taken in the past 24 hours before the expected end of the event.</p><p>[2] Children who are 12 years and below do not need to do PET. Unvaccinated children aged 12 years and below may be included within the group of 5 persons as long as all the children are from the same household. Please refer to Annex B of MOH’s press release on 6 August 2021 for more details: <a href="https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf">https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf</a></p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _22 July 2021

<p>In response to the growing number of COVID-19 cases in the community, the Multi-Ministry Taskforce ("MTF") announced on <a href="https://www.moh.gov.sg/news-highlights/details/updates-on-phase-3-(heightened-alert)-measures">20 July 2021</a> that it would further tighten Safe Management Measures ("SMMs") by going back to Phase 2 (Heightened Alert) with effect from 22 July 2021 through 18 August 2021.</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><ul><li>With effect from 22 July 2021 to 18 August 2021 (both dates inclusive):&nbsp;<ul><li>For all tours (conveyance and non-conveyance), the tour capacity is 20 participants, and the maximum number of pax in a group within each tour must be capped at 2. A safe distance of at least one metre between each group must be maintained with no intermingling between different groups at all times.</li><li>Tours with food and drink components that require the removal of masks, including dine-in and food sampling/tasting, are not allowed.&nbsp; &nbsp; &nbsp; &nbsp;</li></ul></li></ul><p>Travel agents and tourist guides must have sufficient measures in place to ensure adherence to the tightened measures, e.g. through the assignment of additional guides or staff on ground to ensure that safe distancing between different groups are maintained and no intermingling between different groups.</p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _19 July 2021

<p>To mitigate further community spread of COVID-19, the Multi-Ministry Taskforce (MTF) announced on <a href="https://www.moh.gov.sg/news-highlights/details/updates-on-phase-3-(heightened-alert)-measures">16 July 2021</a> that it would tighten Safe Management Measures (SMMs) for higher-risk, mask-off settings with effect from 19 July 2021 through 8 August 2021 (both dates inclusive).</p><p>These measures may be adjusted further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><ul><li>With effect from 19 July 2021 to 8 August 2021 (both dates inclusive):<ul><li>For tours that involve indoor mask-off activities e.g., tours with F&amp;B dine-in components, the maximum number of participants in each group within such tours is capped at 2 participants and this will apply throughout the duration of the tour.</li><li>The maximum number of participants in each group within such tours may be capped at 5 participants if:<ul><li>The F&amp;B establishments that the tour will visit have put in place systems to check the vaccination status of the individuals;</li><li>All individuals in the group are:<ul><li>fully vaccinated;<a href="#_ftn1">[1]</a> or</li><li>have recovered from COVID-19 within the preceding 270 days; or</li><li>have a valid negative pre-event test (PET) result for the duration of his/her dining in<a href="#_ftn2">[2]</a>; or</li><li>children aged 12 years and below<a href="#_ftn3">[3]</a>.</li></ul></li></ul></li></ul></li><li>For the avoidance of doubt, for tours with F&amp;B dine-in components to hawker centres, food courts and coffee shops, the maximum number of participants in each group within such tours is capped at 2 participants; and</li><li>For all other tours, the maximum number of participants in each group remains at 5 participants.</li></ul><p>&nbsp;</p><p><a href="#_ftnref1">[1]</a>An individual is considered fully vaccinated two weeks after he or she has received two doses of Pfizer-BioNTech/Comirnaty or Moderna vaccines.</p><p><a href="#_ftnref2">[2]</a>This refers to tests done by MOH-approved COVID-19 test providers, and the PET must have been taken in the past 24 hours before the expected end of the event/visit.&nbsp;</p><p><a href="#_ftnref3">[3]</a>Children who are 12 years and below do not need to do PET. If the group is not from the same household, then the number of children 12 years old and below should constitute not more than half the dine-in group. If the group is from the same household, then the group may consist of up to 4 children aged 12 years and below and an adult. Please refer to Annex B of MOH’s press release on 16 July 2021 for more details:&nbsp;<a href="https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf">https://www.moh.gov.sg/docs/librariesprovider5/default-document-library/annex-b26e603847daf404a99c4f73cb79600fc.pdf</a></p><p>&nbsp;</p><p>For more details on the changes, please refer to the attached document.</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _12 July 2021

<p>Following the two stages of gradual reopening to Phase 3 (Heightened Alert) on 14 June and 21 June 2021, the Multi-Ministry Taskforce (MTF) announced on <a href="https://www.moh.gov.sg/news-highlights/details/updates-on-phase-3-(heightened-alert)-measures-7Jul">7 July 2021</a> that it will continue to calibrate the resumption of more economic and community activities.</p><p>The new measures for re-opening will take effect from Monday, 12 July 2021. These measures may be relaxed further, subject to the prevailing public health situation in Singapore. The following changes to the SMMs will apply:&nbsp;</p><ul><li>With effect from 12 July 2021:&nbsp;<ul><li>For tours with F&amp;B dining-in components, the maximum number of participants in each group within such tours has been increased from 2 to 5.&nbsp;</li><li>For tours with other F&amp;B components that do not involve dining-in, the maximum number of participants in each group remains at 5.</li></ul></li></ul><p>For more details on the changes, please refer to the attached documents.</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Updated Circular on Safe Management Measures (SMMs) for Tours Re-Opening_21 June 2021

<p>On 10 June 2021, the Multi-Ministry Taskforce (MTF) announced that Singapore will move back to Phase 3 (Heightened Alert) in two steps as part of a calibrated re-opening. Due to the persistence of undetected community transmission cases, we are recalibrating our reopening plans for higher risk activities. The new measures for re-opening will take effect from Monday, 21 June 2021. These measures will be relaxed further from mid-July 2021, subject to the prevailing public health situation in Singapore.</p><p>The following changes to the SMMs will apply:&nbsp;</p><ul><li>With effect from 21 June 2021: Tours with food and beverage (F&amp;B) components may resume with safe management measures in place.<ul><li>For tours with F&amp;B dining-in components, the number of participants in each group must be capped at 2 pax throughout the duration of the tour.</li><li>For tours with other F&amp;B components that do not involve dining-in, the number of participants in each group must be capped at 5 pax throughout the duration of the tour.</li></ul></li></ul><p>For more details on the changes, please refer to the attached documents.</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Changes to Advisory on Safe Management Measures for Tours Re-opening in Phase 2

<p>Please note that the following changes have been made to the &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>&rdquo; and &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=157">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>&rdquo; with effect from 1 Nov 2020:</p> <p>&nbsp;</p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 10 pax to 20 pax. Participants must be split into groups, with maximum number of pax in each group capped at prevailing social gathering group size.</li> <li>Use of TraceTogether app or token by participants has been made mandatory.</li> </ul> <p>&nbsp;</p> <p>For more details on the changes, please refer to the attached documents.</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening in Phase 3

<p>Please note that the following key changes have been made to the &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>&rdquo; and &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=165">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>&rdquo; with effect from 14 April 2021:</p> <ul> <li>For walking, cycling and kayaking tours, maximum number of participants has been increased from 20 pax to 50 pax*.</li> <li>8-hour time limit for tours will be removed.</li> <li>Applications for resumption of tours will be assessed on a per applicant (i.e. tour operators and tourist guides) basis, instead of individual tour itinerary. Tour operators and tourist guides that have not previously received approval from MTI to resume tours must still submit their application for tour resumption to STB. Tour operators and tourist guides that have already received approval to resume operations do not need to seek approval again.</li> </ul> <p>*<em>Sub-groups at prevailing maximum permissible group size (i.e. 8 pax) must be maintained.</em></p> <p>We would also wish to remind all tour operators and tourist guides approved for tour resumptions to continue to submit their weekly data to STB for internal public policy purposes.</p> <p>For more details on the changes, please refer to the attached documents.</p>

Updated Circular on Safe Management Measures Required for Tours Re-opening _14May

<p>In light of the increased number of local cases and concerns of wider community transmissions, the Multi-Ministry Taskforce (MTF) has announced on 14 May 2021 that measures will be taken to reduce the level of interactions in the community.&nbsp;</p><p>&nbsp;</p><p>With effect from 16 May 2021 to 13 June 2021(both&nbsp;dates inclusive), the following changes to the SMMs will apply:&nbsp;</p><p>&nbsp;</p><ul><li>For all tours, the tour capacity is maintained at 20 participants, but the maximum number of pax in a group within each such tour is capped at 2 pax, and a safe distance of at least one metre between each such groups must be maintained at all times with no intermingling between different groups at all times</li></ul><p>&nbsp;</p><ul><li>Tours with food and drink components that require the removal of masks, including dine-in F&amp;B, food sampling/tasting, are not allowed&nbsp;</li></ul><p>&nbsp;</p><p><strong>Travel agents and tourist guides must have sufficient measures in place to ensure adherence to the tightened measures,</strong> e.g. through the assignment of additional guides or staff on ground to ensure that safe distancing between sub-groups are maintained and no intermingling between sub-groups.&nbsp;</p><p>&nbsp;</p><p>Further changes to timeframe and operating capacity may be made depending on how the local COVID-19 situation evolves. Tour operators and tourist guides may continue to operate under the existing approved SMMs.&nbsp;</p><p>&nbsp;</p><p>For more information, please view the bulletin post on <a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page.html">TRUST</a>, under "Updated Circular on Safe Management Measures (SMMs) for Tours Re-Opening _14May".</p><p>&nbsp;</p><p>We seek your cooperation in playing a part in the fight against COVID-19. Thank you.&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

[Open Call] Applications open for Performing Arts Tours Workshop

<p>The Singapore Tourism Board (STB) and National Arts Council (NAC) will be conducting a networking and ideation workshop for tour operators and arts practitioners on <strong>19 and 20 April 2021</strong>. The 2-day workshop is intended to bring together tour operators and arts practitioners to</p> <ol> <li>Deepen cross-sector understanding of the tour and performing arts landscape via sharing by local arts groups and participating in tour experiences.</li> <li>Collaborate and ideate on new concepts for Performing Arts Tours through an ideation workshop</li> </ol> <p>This workshop is held in tandem with the STB-NAC Performing Arts Tours Pilot Grant, a one-time grant that aims to support the development of innovative, sustainable performing arts tours pilots. The application is to be jointly submitted by a tour operator and arts practitioner, with either party as the lead applicant.</p> <p>Participants who are not shortlisted for the workshop may still surface a proposal for the STB-NAC Performing Arts Tours Pilot Grant if they meet the relevant criteria. More details on the pilot grant will be published at a later time.</p> <p><strong>Eligibility</strong></p> <p>The workshop is open to:</p> <ul> <li>Licensed Travel Agents</li> <li>Tour Operators operated by a licensed Tourist Guide; who is both a shareholder and director of the business</li> </ul> <p>Due to safe management measures, capacity is limited and interested participants would need to surface an application to attend. Only 1 representative from each <strong>successful</strong> applicant company will be able to attend the Performing Arts Tour Workshop.</p> <p><strong>Application and Assessment</strong></p> <ul> <li>Interested applicants must submit their application via <a href="https://go.gov.sg/artstoursworkshop-stb">https://go.gov.sg/artstoursworkshop-stb</a> by <strong>Friday, 19 March, 5pm</strong>. Late and incomplete submissions (e.g. incomplete fields, missing supporting documents) will not be accepted.</li> <li>Please allow for up to 2-3 weeks for your application to be processed. Successful applicants will be informed by <strong>week of</strong> <strong>5 April</strong> via email.</li> <li>Priority will be accorded to applicants that are able to demonstrate experience in tour development and content curation <strong><em>and</em></strong> have demonstrated interest, willingness and ability to pilot new tours in the last 2 years.</li> </ul> <p>For further questions/clarifications, please email <a href="mailto:[email protected]">[email protected]</a>.</p>

<p>Please note that the following changes have been made to the &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Updated Advisory on Safe Management Measures for Tours Re-Opening in Phase 2</a>&rdquo; and &ldquo;<a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=155">Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides</a>&rdquo; with effect from 26 August 2020:</p> <p>&nbsp;</p> <ul> <li>Under &ldquo;2d. During-Tour Checklist&rdquo;, tour operators and tourist guides must comply with all other prevailing Sector Specific Requirements that will apply to the Points of Interest visited as part of the tour, for example, attractions, retail shops and F&amp;B outlets.</li> </ul> <p>&nbsp;</p> <p>For more details on the changes, please refer to the attached documents including FAQs for Tours Reopening.</p>

Updated Advisory on Safe Management Measures for Tours Re-opening in Phase 2

<p>On 28 June 2020, Singapore Tourism Board shared the <a href="https://trust.stb.gov.sg/site/content/tagaem/landing-page/bulletin-board/bulletin-board-news.html?id=152">Advisory on Safe Management Measures (SMMs) for Tours Re-Opening in Phase 2</a> which provides guidance on the necessary SMMs that Tour Operators and Tourist Guides need to adhere to before resuming tours.</p> <p>&nbsp;</p> <p>With effect from 27 July 2020, the following changes to the SMMs will apply:</p> <p>&nbsp;</p> <ol> <li>For walking, cycling and kayaking tours, maximum group size has been increased from 5 pax to 10 pax (excluding tourist guide), with maximum 5 pax allowed in any one sub-group.</li> <li>Operating capacity for conveyance-assisted tours will be capped at 50 pax or at the operating capacity of the conveyance after implementation of safe management measures, whichever is lower.</li> <li>For all tours, there should not be more than 5 pax in a sub-group and maintain at least 1m safe distance between sub-groups. Ensure no intermingling between different sub-groups at all times.</li> <li>Tour duration limit has been increased from 2 hours to 8 hours.</li> </ol> <p>&nbsp;</p> <p>For more details on the changes, please refer to the attached &ldquo;Updated STB Advisory on Safe Management Measures for Tours Re-Opening in Phase 2&rdquo; and &ldquo;Safe Management Measures Required for Tours Re-Opening in Phase 2: Manual for Tour Operators and Tourist Guides&rdquo;.</p>

Reminder on requirement for a valid yellow fever vaccination certificate for travellers arriving from countries with risk of yellow fever transmission

<p>Dear Industry Partners,&nbsp;</p><p>&nbsp;</p><p>This circular is sent on behalf of the Ministry of Health (MOH). The Ministry is seeking the industry’s attention on the Singapore’s yellow fever vaccination requirement.</p><p>&nbsp;</p><p>Regards,&nbsp;</p><p>Travel Agents &amp; Tourist Guides Division</p><p>Singapore Tourism Board</p>

Guidelines for tour group operators visiting Marina Bay Sands

<p>[Edited on 18 March 2024]</p><p>&nbsp;</p><p>Dear Industry Partners</p><p>&nbsp;</p><p>This advisory is sent on behalf of Marina Bay Sands.</p><p>&nbsp;</p><p>Please refer to the attachments below for more information.</p><p>&nbsp;</p><p>If you have further queries, please contact Marina Bay Sands at email: [email protected] or call +65 6688 8868.</p><p>&nbsp;</p><p>Thank you for your attention to this matter.</p><p>&nbsp;</p><p>Regards</p><p>Travel Agents &amp; Tourist Guides Division</p><p>Singapore Tourism Board</p>

Tour Registration Policy at Nanyang Technological University (NTU)

<p>[Edited on 3 Feb 2024]</p><p>&nbsp;</p><p>Dear Industry Partners,</p><p>This circular is sent on behalf of the Nanyang Technological University (NTU). The institution is seeking the industry's attention on the matter.&nbsp;</p><p>&nbsp;</p><p>Regards</p><p>Travel Agents &amp; Tourist Guides Division&nbsp;</p><p>Singapore Tourism Board</p>

<p>Dear Travel Agency,</p><p>&nbsp;</p><p><strong>REMINDER ON REQUIREMENT FOR A VALID YELLOW FEVER VACCINATION CERTIFICATE FOR TRAVELLERS ARRIVING FROM COUNTRIES WITH RISK OF YELLOW FEVER TRANSMISSION</strong></p><p>&nbsp;</p><p>1. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We would like to remind travel agencies about Singapore’s yellow fever vaccination requirements for travellers. Yellow fever is a mosquito-borne acute viral haemorrhagic disease which is caused by the yellow fever virus. Although Singapore is free from yellow fever, we remain at risk of importation and transmission of the virus, given our position as a trade and travel hub and the presence of the mosquito vector. In 2023, more than 1000 at-risk travellers without valid yellow fever vaccinations were detected in Singapore.&nbsp;&nbsp;</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All travellers, including Singapore residents, with travel history to countries with risk of yellow fever transmission in the six days prior to arrival in Singapore are required to have a valid yellow fever vaccination certificate and present it to the Immigration and Checkpoints Authority (ICA) officer upon arrival to Singapore.&nbsp;The current list of&nbsp;countries with risk of yellow fever transmission are provided in the annex. Please note that the requirement to have a valid yellow fever vaccination certificate applies to travellers who visited any area, region or city in the countries listed in the annex. The certificate is also required for travellers with more than 12 hours airport transit in these countries.</p><p>3. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;The International Certificate of Vaccination for yellow fever is only considered valid 10 days after vaccination and the validity lasts for the life of the person vaccinated. <strong>Travel agencies should inform&nbsp;travellers intending to visit&nbsp;countries with risk of yellow fever transmission to receive the yellow fever vaccine at least 10 days prior to their travel.</strong>&nbsp;</p><p>4. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Travellers without a valid yellow fever vaccination certificate (e.g. unvaccinated individuals, including those who are ineligible to receive the vaccination, and travellers whose certificate has yet to become valid) are liable to be quarantined under Section 31 of the Infectious Disease Act, for up to six days upon arrival in Singapore. Quarantine must be served at designated vector-free government quarantine facility.</p><p>5. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You may also refer to MOH website [https://www.moh.gov.sg/diseases-updates/yellow-fever] for more information on yellow fever.</p><p>Thank you.</p><p>============</p><p><strong>ANNEX :&nbsp;</strong>Countries with risk of yellow fever transmission, correct as of 18 November 2022</p><p><strong>Africa</strong></p><p>&nbsp;</p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black">Angola</td><td style="border: 1px solid black">Equatorial Guinea</td><td style="border: 1px solid black">Mauritania</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Benin</td><td style="border: 1px solid black">Ethiopia</td><td style="border: 1px solid black">Niger</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Burkina Faso</td><td style="border: 1px solid black">Gabon</td><td style="border: 1px solid black">Nigeria</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Burundi</td><td style="border: 1px solid black">Gambia</td><td style="border: 1px solid black">Senegal</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Cameroon</td><td style="border: 1px solid black">Ghana</td><td style="border: 1px solid black">Sierra Leone</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Central African Republic</td><td style="border: 1px solid black">Guinea</td><td style="border: 1px solid black">South Sudan</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Chad</td><td style="border: 1px solid black">Guinea-Bissau</td><td style="border: 1px solid black">Sudan</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Congo</td><td style="border: 1px solid black">Kenya</td><td style="border: 1px solid black">Togo</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Cote d’lvoire</td><td style="border: 1px solid black">Liberia</td><td style="border: 1px solid black">Uganda</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Democratic Republic of the Congo</td><td style="border: 1px solid black">Mali</td><td style="border: 1px solid black">&nbsp;</td></tr></tbody></table></figure><p><strong>Latin America</strong></p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black">Argentina</td><td style="border: 1px solid black">French Guiana</td><td style="border: 1px solid black">Peru</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Bolivia</td><td style="border: 1px solid black">Guyana</td><td style="border: 1px solid black">Suriname</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Brazil</td><td style="border: 1px solid black">Panama</td><td style="border: 1px solid black">Trinidad and Tobago</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Colombia</td><td style="border: 1px solid black">Paraguay</td><td style="border: 1px solid black">Venezuela</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Ecuador</td><td style="border: 1px solid black">&nbsp;</td><td style="border: 1px solid black">&nbsp;</td></tr></tbody></table></figure>

Closure of Coach Bays at Sultan Gate

<p>Dear Industry Partners,&nbsp;</p><p>&nbsp;</p><p><strong>CLOSURE OF COACH BAYS AT SULTAN GATE</strong></p><p>&nbsp;</p><p>With immediate effect, coach bays located at Sultan Gate (Kampong Gelam) will be closed till <strong>11 May 2024</strong> for Archifest 2023. For the safety of all passengers and tours participants, tour coaches are encouraged to use the alternative coach lots for coach parking and Pick Up Drop off (PUDO) activities that are available along Jalan Kubor.</p><p>&nbsp;</p><p>Please refer to attached location map below for your easy reference.</p><p>&nbsp;</p><p>A gentle reminder: Based on the Road Traffic Rules - <strong>NO parking is allowed along unbroken double yellow lines and no stopping is allowed along double zigzag lines</strong>. For more details on Road Traffic Rules, please refer to the <a href="https://onemotoring.lta.gov.sg/content/onemotoring/home.html">OneMotoring website</a>. For further clarifications on PUDOs, you may reach out via this <a href="https://www.ura.gov.sg/feedbackWeb/">feedback form</a>.</p><p>&nbsp;</p><p>Thank you.&nbsp;</p><p>&nbsp;</p><p>On behalf of Urban Redevelopment Authority (URA),&nbsp;</p><p>Travel Agents and Tourist Guides Division</p>

Storybanks of Little India Heritage and Progressive Brands + resources

<p>Dear Industry Partner,&nbsp;</p><p>STB’s Arts and Cultural Precincts team has developed storybanks of Little India Heritage and Progressive brands. These stories are aimed at equipping the industry with updated information for the purpose of itinerary planning and live storytelling, and are included as PDFs below. &nbsp;</p><p>Additionally, you may also wish to check out the following:</p><ol><li>Our <a href="https://tih.stb.gov.sg/content/tih/en/home.html">Tourism &amp; Information Services Hub</a> (TIH), a one-stop digital resource hub that keeps you up-to-date with content on Singapore’s tourism offerings, travel guides and much more;</li><li><a href="https://chinatown.sg/history-of-chinatown/">Chinatown Business Association's (CBA) website</a> documenting the history of Chinatown and its various areas;</li><li><a href="https://www.roots.gov.sg/places/places%20landing/trails/Kampong-Gelam-Citizen-Engagement-Project">Roots</a>, mapping of heritage businesses within the Kampong Gelam precinct.</li></ol><p>We hope that you will find them useful in your efforts to deliver quality content curation. Thank you.&nbsp;</p><p>On behalf of Arts and Cultural Precincts,&nbsp;</p><p>Travel Agents and Tourist Guides Division</p>

Declare Your Language Proficiency on TRUST from 15 June 2023

<p><strong>From 15 Jun 2023, Tourist Guides can update their public profile, including their language proficiency on TRUST. This is a one-year testbed that allows Tourist Guides to guide in other languages that they are fluent in without the need to sit for the Multi-Language Proficiency Test (MLPT).</strong></p><p><br><strong>With their updated public profile page on TRUST, Tourist Guides will be more visible to the travel agents and inbound tour operators, and have more job opportunities as they can guide in other languages (in addition to the one that they are licensed for).&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Please refer to the respective EDM attachments for more information.</strong></p><p><strong>&nbsp;</strong></p><p><strong>Thank you.&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Tourist Guide Department&nbsp;&nbsp;</strong></p><p><strong>Singapore Tourism Board</strong></p>

Rules and guidelines for safe cycling

<p>Dear Industry Partner,</p><p>&nbsp;</p><p>With the increased popularity of cycling as well as cycling tours, the Land Transport Authority (LTA) wishes to share some rules pertaining to cycling on paths and roads, which you may find useful when conducting cycling tours. Please refer to the attachment for more information.</p><p>&nbsp;</p><p>Thank you.</p><p>&nbsp;</p><p>On behalf of Land Transport Authority,</p><p>Travel Agents and Tourist Guides Division</p>

Travel Agent Licensing Service Standards

<p>Dear Travel Agents</p><p>As part of our continued efforts to serve your better, we have reviewed the current service standards.<br>Please find the revised below.</p><figure class="table"><table style="overflow-wrap: break-word" style="border: 1px solid black"><tbody><tr style="border: 1px solid black"><td style="border: 1px solid black"><strong>Licensing Services</strong></td><td style="border: 1px solid black"><strong>&nbsp;​Service Standards</strong></td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Email Enquiry</td><td style="border: 1px solid black">&nbsp;Reply within 3 working days</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Call request / Missed calls</td><td style="border: 1px solid black">&nbsp;Return call within 3 working days</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">​Business Entity Details Update</td><td style="border: 1px solid black">&nbsp;​​Up to 5 working days upon successful submission of all required&nbsp;documents and completed information via the TRUST website</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Processing of New Licence Application</td><td style="border: 1px solid black">&nbsp;Up to 10 working days upon successful submission of all required documents and completed information via the TRUST website</td></tr><tr style="border: 1px solid black"><td style="border: 1px solid black">Processing of Renewal Application</td><td style="border: 1px solid black">&nbsp;Up to 10 working days upon successful submission of all required&nbsp;documents and completed information via the TRUST website,&nbsp;including payment of any outstanding fines, composition sums and financial penalties.&nbsp;</td></tr></tbody></table></figure><p>We do seek your patience and understanding if more time is required for complex enquiries/applications.<br>Thank you.<br><br>Yours faithfully,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guides Division</p><p>Singapore Tourism Board</p>

Updates to the Business Improvement Fund and Experience Step-Up Fund

<p>Dear Travel Agents,</p><p>This circular is to update on some changes to the Business Improvement Fund and Experience Step-Up Fund.</p><p>&nbsp;</p><p><strong>Business Improvement Fund (BIF)</strong></p><p>With effect from 1 Apr 2022, the BIF has been expanded to support sustainability initiatives. This is to help tourism companies build resource efficiencies, pivot business models to enhance competitiveness, and scale up the adoption and development of sustainable solutions.</p><p>Examples of supportable sustainability projects include:</p><ul><li>Sustainability strategy projects (e.g. development of Environmental, Social and Governance reporting framework, sustainability risk assessment)&nbsp;</li><li>Adoption of internationally-recognised sustainability certification and/or standards</li><li>Development of resource-efficient solutions to improve sustainability performance</li><li>Adoption and development of new, innovative, and sustainable products, services or solutions</li></ul><p>More information about the BIF can be found here:&nbsp;<a href="https://www.stb.gov.sg/content/stb/en/assistance-and-licensing/grants-overview/business-improvement-fund-bif.html">https://www.stb.gov.sg/content/stb/en/assistance-and-licensing/grants-overview/business-improvement-fund-bif.html</a></p><p>&nbsp;</p><p><strong>Experience Step-Up Fund (ESF)</strong></p><p>In addition to the development of physical tour products, the ESF now supports the development of new virtual tour products and experiences as well, subject to STB’s assessment. Qualifying costs may include third-party project-related&nbsp;costs such as professional services, hardware/equipment and software,&nbsp;materials and consumables, production, marketing costs, and internal manpower costs.</p><p>More information about the ESF can be found here:&nbsp;</p><p><a href="https://www.stb.gov.sg/content/stb/en/assistance-and-licensing/grants-overview/experience-step-up-fund-esf.html">https://www.stb.gov.sg/content/stb/en/assistance-and-licensing/grants-overview/experience-step-up-fund-esf.html</a></p>

ACRA services will not be available on Saturdays from 12am to 8pm

<p>ACRA related services will not be available from 12am to 8pm every Saturday due to maintenance of ACRA's system.</p> <p>We apologise for any inconvenience caused.</p> <p>For technical assistance, please contact helpdesk at 6833 6035 (office hours) or email [email protected]</p>

Travel Agents and Tourist Guides Licensing System (TRUST) Now Live!

Dear Travel Agents,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via CorpPass.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:[email protected]">[email protected]</a>.<br><br>We hope you have a pleasant experience with the new TRUST!

National Gallery Singapore’s House Rules for Tourist Guides

<p>Dear Tourist Guides</p><p>&nbsp;</p><p>Please refer to the attachment below on the latest house rules provided by the National Gallery Singapore.&nbsp;</p><p>We strongly encourage you to familiarise yourself with the house rules to ensure an enjoyable experience for you and your tour groups.&nbsp;</p><p>&nbsp;</p><p>If you have further queries, please contact the Gallery team via the channels below:</p><p>&nbsp;</p><p>Type of Guided Tours: &nbsp;&nbsp;Public Circulation/Beneath the Golden Veil Tour/Self-Guided&nbsp;</p><p>Team: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Visitor Experience&nbsp;</p><p>Telephone: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6690 9408 / 6690 9410&nbsp;</p><p>Email: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <a href="mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p><p>Type of Guided Tours: &nbsp;&nbsp; Docent-Led Tour&nbsp;</p><p>Team: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Business Development&nbsp;</p><p>Email: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="mailto:[email protected]">[email protected]</a></p><p>&nbsp;</p><p>Thank you for your attention to this matter.</p><p>&nbsp;</p><p>On behalf of National Gallery Singapore,</p><p>&nbsp;</p><p>Travel Agents and Tourist Guide Division</p><p>Singapore Tourism Board</p>

Welcome Kit for Newly Licensed Tourist Guides

<p>Dear Newly Licensed Tourist Guides,&nbsp;</p><p>&nbsp;</p><p>Attached is the Tourist Guide Welcome Kit which aims to provide you information on initiatives and platforms that would be useful for you over the course of your career. The welcome kit encompasses the following sections:</p><ul><li>Application for Tourist Guide (TG) Licence in TRUST</li><li>TG Licence Renewal</li><li>Multi-Language Proficiency Test (MLPT)</li><li>Area Tourist Guide (ATG) Scheme</li><li>Recognition Awards</li><li>Contact Information</li></ul><p>&nbsp;</p><p>We wish you all the best for your future endeavours. Thank you.</p><p>&nbsp;</p><p>Regards</p><p>Tourist Guide Department</p><p>Singapore Tourism Board</p>

Sustainable Singapore Gallery at Marina Barrage

<p>Dear Tourist Guides,</p><p>For guides who wish to bring guests to the Sustainable Singapore Gallery at Marina Barrage, the Marina Barrage has clarified that all guiding in the Sustainable Singapore Gallery must be conducted by in-house guides.</p><p>Guided tours are available at every hour from 9am-5pm (closed for lunch from 12pm-1pm). The guided tour can be booked through <a href="https://www.pub.gov.sg/marinabarrage/ssg/tour">the online portal</a>. The Sustainable Singapore Gallery is closed on Tuesdays for maintenance.</p><p>Marina Barrage explained that the intent of in-house guided tours is to control the number of visitors going into the Gallery for safety purposes, and to offer a better experience for all visitors. Hence, if you are planning to bring your guests to the Sustainable Singapore Gallery at Marina Barrage, do ensure to book the guided tour online.&nbsp;</p><p>If you have any queries, you may write in to&nbsp;<a href="mailto:[email protected]">[email protected]</a>&nbsp;or visit the <a href="https://www.pub.gov.sg/marinabarrage">website</a> for more information.</p><p>Thank you for your understanding.</p><p>Regards,</p><p>Tourist Guide Department</p><p>Singapore Tourism Board</p>

Launch of Digital Mandatory Refresher Course (MRC)

<p>Dear Tourist Guides,&nbsp;</p><p>&nbsp;</p><p>We are pleased to announce the launch of the new Digital Mandatory Refresher Course (MRC).&nbsp;</p><p>&nbsp;</p><p>With the MRC converted into a digital courseware, which fully replaces the current classroom / virtual format, tourist guides (TGs) will be able to access the MRC modules and attempt the MRC assessment at their convenience. The new digital learning portal also serves as an information repository, which all TGs can access, even when his/ her licence is not due for renewal.</p><p>&nbsp;</p><p><strong>If your licence is expiring in the next 6 months</strong>, passing the MRC assessment is part of the licence renewal conditions. You may log in to the digital MRC to access the MRC modules and attempt the MRC assessment. If you have attended the MRC classroom/ virtual module and passed the MRC assessment as part of this licence renewal cycle, you will not be required to attempt the MRC digital module.</p><p>&nbsp;</p><p><strong>If your licence is not expiring in the next 6 months</strong>, you may log in to the digital MRC and use the learning portal as an information repository. You will not be required to attempt the MRC assessment until 6 months before licence expiry.&nbsp;</p><p>&nbsp;</p><p>An email with the above information and login details will be sent to each licensed TG to guide you on how to access the MRC learning portal at <a href="https://mrc.com.sg/login/index.php">https://mrc.com.sg/</a>.&nbsp; &nbsp;</p><p>&nbsp;</p><p>Enclosed are the user guides and FAQs for reference.</p><ul><li>User Guides&nbsp;&nbsp;</li><li>FAQs &nbsp;</li></ul><p>&nbsp;</p><p>For any further queries or assistance required, you may email the MRC helpdesk at <a href="mailto:[email protected]">[email protected]</a>.&nbsp;</p><p>&nbsp;</p><p>Thank you.&nbsp;</p><p>&nbsp;</p><p>Yours faithfully,&nbsp;</p><p>&nbsp;</p><p>Tourist Guide Department</p><p>Singapore Tourism Board</p>

Soft Launch of Area Tourist Guide Scheme

<p>Dear Tourist Guides,<br><br>One of the recommendations by the Tourist Guide Taskforce set up in 2015, is the Area Tourist Guide (ATG) scheme. The ATG scheme was previously known as the Specialised Tourist Guide scheme. The scheme has been renamed after taking in feedback that 'Area' refers more accurately to a guide who possesses expertise in an area of expertise.<br><br>The ATG scheme allows domain knowledge experts to share their passion and knowledge with visitors. To ensure visitors receive good guiding services, these individuals will need to have the required&nbsp;domain knowledge and requisite guiding skills in the area of specialisation. The scheme also allows better segmentation of guides for visitors to identify TGs according to their special interest.<br><br>The ATG scheme will be soft-launched today. Going with a soft launch will allow for refinements to the scheme based on industry feedback (where necessary). Please see attached application form and infographics for more information.<br><br>Regards,<br>Tourist Guide Department<br>Singapore Tourism Board<br>&nbsp;</p>

Dear Tourist Guides,<br><br>The new Travel Agents and Tourist Guides Licensing System (TRUST) is now live! Current licensees can login to their accounts via SingPass/Portal ID.<br><br>For technical assistance, please contact the TRUST helpdesk at 6833 6035 between 8am to 8pm, Mondays to Fridays (excluding public holidays) or at <a href="mailto:[email protected]">[email protected]</a>.<br><br>We hope you have a pleasant experience with the new TRUST!

Implementation of Orchard Road precinct No Smoking Zone (NSZ) from 1 January 2019

Dear Tourist Guides,<br><br>With effect from 1 January 2019, public areas within the Orchard Road precinct will be designated as a No Smoking Zone (NSZ) where smoking will only be allowed at Designated Smoking Areas (DSAs). Visitors to Orchard Road can look forward to a healthier and more pleasant shopping environment. <br><br>Please refer to the attached advisory letter and the DSAs boundaries at Orchard Road from National Environment Agency (NEA) for more information. <br><br>It is advisable to check online for the latest Designated Smoking Area at https://www.nea.gov.sg/ORNSZ <br><br>Any feedback or clarifications, please contact officers from NEA, Ms Amanda Ng at DID 67319427 or Ms Denise Lee at DID 67319254<br><br>Regards,<br>Tourist Guide Licensing Department <br>Singapore Tourism Board <br>

Tourist Guide Code Of Conduct And Ethics

A Workgroup consisting of representatives from the Society of Tourist Guides (Singapore), Tour Guide Chapter and Singapore Tourism Board have developed a Code of Conducts and Ethics (CCE) for the Tourist Guide (TG) profession. This CCE is created by TGs for TGs and will help to project a positive image of TGs to both locals and tourists and show the TGs' commitment to maintain the standards of professional conduct that are being established. There will be no penalties attached to this CCE. <br><br>Attached please find a copy of the CCE for your reference.

Apply to be a Travel Agent or Tourist Guide

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To find out more about the Tourist Guide profession and the role of the Singapore Tourism Board in supporting the development of the profession, please click  here .

Below is a directory of Tourist Guide-related information and services that can be found on the websites of STB, and other relevant government agencies.

Useful Information

• Apply for Licence
• STB Guidelines for Platform Operators on Requirement for Travel Agent and Tourist Guide Licences

Regulations

• Singapore Tourism Board Act
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Related Links

• Tourist Guide Directory
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• NTUC Tour Guide Chapter​​​​​​​​​​​​​

About the Organisation

What industry does your organization fall within, what best describes the key intent of the project that your organisation is seeking funding for, is your organisation a singapore-registered legal entity, is your organisation an association, is the project able to achieve one or more of the following outcome.

• Increase no. of sailings to/from Singapore
• Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore
• Increase no. of pre/post nights for cruise passengers sailing to/from Singapore
• Increase capability of industry players via cruise-specific industry training programmes
• Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia

Is the project able to achieve one or more of the following?

• Improve visitor satisfaction (especially foreign visitors)
• Increase footfall
• Increase revenue
• Significant branding and PR value

Is the project able to attract foreign visitors and contribute to foreign visitors' spend?

Who will be the main target audience of your project, is your project innovative and/or a new event in singapore with tourism potential, what best describes your project, does the event have proven track records in singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc, does the project have a clear tourism focus (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses), what best describes your market feasibility study project.

Based on your selection, the following STB grant/s may be applicable for your project:

Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include:

• Applicant has started work on the project e.g. tender has been called.
• Applicant has made payment(s) to any supplier, vendor or third party.
• Applicant has signed a contractual agreement with any supplier, vendor or third party.

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Hiring A Tour Guide In Singapore: The Pros and Cons

By gowithguide travel specialist: akane n..

Travel Tips

  Check out our updated Hiring A Guide In Singapore: Pros & Cons article with fresh information, comparisons & travel advice!

​Hiring a tour guide in Singapore can have its good sides as well as its bad sides. This is true for hiring a guide anywhere in the world. You never know until you try. But by reading this blog, you’ll be able to figure out if there are more benefits for you on your trip by hiring a tour guide or if it would be disadvantageous. This depends greatly on what kind of person you are and what you expect to experience during your trip, so just think of this as a general guideline.

The Pros of Hiring a Tour Guide in Singapore

1. Itinerary　

Usually, when you plan a trip somewhere, you choose that place because you want to see the sights there, or you want to experience something. This means you need to plan ahead and create some kind of itinerary for yourself. And if it’s your first time in Singapore, you’ll probably want to see the most famous sightseeing spots. It takes a bit of research to decide on the spots you want to visit, and figure out which ones you can actually visit in the amount of time that you have. If you hire a private tour guide, you don’t have to think about this at all. They’ll pick you up and take you to the best sightseeing spots, and just by following them around, you’ll be able to see the popular sights of Singapore. There are different types of tours that you can choose from so you can find the perfect tour for yourself .

2. Access around the city

For some people, wandering around a foreign place can be a bit scary. You have to depend on your own navigation skills to get to the sightseeing spots, and to get back to your hotel. If you’re a person who finds reading a map difficult, this could seem pretty impossible. Singapore has a developed train system, and it is easy enough to navigate the different routes. People who are from cities where cars are the main mode of transportation just need to consult the train map a lot more than people who’re used to riding the train. For those of you who don’t want the hassle of doing this, having your own personal guide is great. They’ll tell you which train to get on, what stop to get off at, or which exit is closest to the sightseeing spot, so you don’t have to think about it. Just follow them around, save time trying to figure out the trains.

3. Local knowledge

Do you like visiting off the beaten path places? Would you like some real advice on where the best places to get a good deal on souvenirs are? Restaurants advertised in guidebooks tend to be geared toward tourists, so wouldn’t you rather try some local food the actual people living in Singapore eat? These are things you won’t be able to find the answer to in a guidebook of Singapore. But a local guide will be able to provide answers to all these requests. A normal tour at a normal travel agency have predetermined itineraries, and they won’t be able to take you to any places that isn't part of the itinerary. But at GoWithGuide, you can actually  request a tour  to the local guides. Just write down what kind of things you want to see or what kind of things you want to eat and see what they suggest. You only need to book a tour after you see what the local guides suggest, so you won’t be blindly signing up for an original tour of Singapore.

4. Detailed explanations 

When visiting sightseeing spots, some people prefer to have detailed explanations about the history or the cultural aspects of that particular place. Of course, you can often find brochures or plaques with simple explanations, but it’s not the same as having someone tell you about that place. Maybe it’s a place so important to the country that school kids visit to learn about it, or maybe it’s only a place that usually only tourists visit, or maybe it’s a place that locals also like to visit during their daily lives. This kind of “living” knowledge can only be learned from an actual person. And you’ll also be able to ask questions. Having a tour guide accompanying you is essential if you’re a person who wants to be able to have a really deep understanding of the history, culture, and traditions of Singapore.

5. Moving at your own pace

Having a private tour guide means being able to accommodate groups of all ages. If you’re a family with small children, you’ll probably want to take it slow. And you’ll want to visit more kid friendly places. Or, if you have elderly family members with you, you’ll probably want to take frequent breaks and go places that don’t require too much walking. Wheelchair access is also something you will probably be interested in if you have a member in your group that uses one. If you have a guide with you, this task along with others like finding bathrooms or nursing rooms will be easier and not so time-consuming. It’s also a good idea to have the guide schedule your itinerary so that all the sightseeing spots are wheelchair accessible.

You can also request a half day tour instead of a full day tour if you feel a whole day of sightseeing will be a little too much. You could spend the morning at Singapore Zoo or the Botanical Gardens and have the guide pick you up after lunch, or you could go on a tour in the morning and have the guide drop you off at one of the shopping areas in Singapore before lunch so you can spend a leisurely afternoon shopping to your heart’s content. Not only that, but you’ll have your own private tour guide, so anything is possible.

The Cons of Hiring a Tour Guide in Singapore

1. Quality of guides

If you’re hiring a tour guide for a tour of Singapore, you want to make sure they are good. You don’t want to have a guide who doesn’t really know about the history or culture of Singapore. And you of course want to have a guide who speaks good English or whichever language you’re looking for, because what’s the use of hiring a guide who you can’t understand half of the time. At most tour agencies, you can’t choose your guide, so it’s a big risk. However, at GoWithGuide , you can check out the guide's profile page and see their introductory videos and figure out if they’ll be a good fit for you. There’ll be reviews from other previous customers, so you can also use those as reference too.

2. Cost 

Compared to sightseeing on your own, hiring a tour guide is a bit of an extravagance. However, if you only have a limited time to see the sights, and you want to see as many main sightseeing spots as possible, or you don’t have time to research the places you want to see before your trip, you could just leave everything up to the guide and not worry about a thing. Compared to the time you need to spend planning your itinerary, paying for somebody to do it for you could turn out to be money well spent. It just depends on your priorities.

3. Walking Tours 

Unfortunately, a walking tour means exactly that, walking. The tours use the public transportation system to move around the city, so you can’t just sit on a bus or in a car and relax. For people who are used to walking, this shouldn’t be a problem. For people who usually use a car to get to places that are just a 5-minute walk away, walking for 8 hours around Singapore could be a real challenge. You can of course take a lot of breaks to rest your feet, but it doesn’t change the fact that you’ll probably feel the strain on your soft feet. But if you’re really averse to walking, you can ask the guide to use taxis for transportation. Or you can request a shorter tour that only takes up part of the day.

There are many pros and cons about hiring a local guide for a private tour in Singapore. From full day tours to part-time tours, the reasons will differ from person to person, group to group, and they may or may not include the reasons I listed above. So before making a decision about going on a tour or not, you should decide what you’re looking for in Singapore. If you’re starting from scratch and don’t know what there is to see in Singapore, see this blog.   When you have some idea of the things you’d like to see on your trip, then you can make a decision whether hiring a guide during your trip is a good idea or not. With or without a tour, Singapore is an amazing city to visit. It’s a small but modern city that has managed to save its natural tropical environment as popular sightseeing spots by preserving it in the shape of gardens, zoos, and safaris.  Make sure you visit at least one of these natural environments when traveling to Singapore instead of just enjoying the city full of skyscrapers.

Recommended Blogs:

10 best places to visit in singapore: all you need to know, 11 things to do in singapore: the top attractions.

Banner image by mrsiraphol on Freepik

Popular Singapore Tour Guides

I am a tour guide specialize in Hindu and Chinese culture and religion tour I also specialize in Singapore's food tour Chinese, Hindu and Malay food tour. I am conducted Singaporen nights tour                                                                                                                                  

Richard K is a Tourist & Nature Guide licensed by Singapore Tourism Board. He is a nature lover and also a wildlife photographer. He grew up in a rural area known at a kampong at the North Eastern part of Singapore. His family practised living off the land and off the sea where he acquired the practical knowledge on the “way of nature”. He enjoys living a healthy and adventurous lifestyle and love meeting people and sharing personal experiences. When he became a senior citizen, he could not retire as he was still very active. So he took up the Tourist Guide Course, partly to know more about Singapore and partly a strong passion to share Singapore success story to visitors and locals.                                                                                                                                  

I am an experienced and licensed tourist guide with years of experience in the tour guiding industry. I love meeting people, guiding them to experience the life, culture and people of my country, Singapore. Having been 'born and bred' here, I have led tours to many business tourists around Singapore during their free time. They love it when I can give them a true-blue Singaporean's view of living in Singapore. Singapore is ever changing and growing, and yet our unique ethnic tapestry, values and traditions remain. I offer many unique, off-the-beaten-path tours and can also customize your very own personal walking tour. I hope to share my passion and knowledge of this great city with you in a fun and non-traditional way. My goal is to send you home with a sense of awe and wonder after visiting this gorgeous and sunny island, Singapore.                                                                                                                                  

Hello everyone! My name is Alice! I am from Singapore, a tiny tropical island city in South East Asia. I am a corporate executive turned history guide and I have been guiding as a docent for the last three years. I love history and culture and also have a very keen interest in sustainable development. I am very happy to share with you the history and culture of Singapore, from both the urban planning and sustainability development perspectives. If you are planning a trip to Singapore, and looking for a content rich experience that is different and bespoke, be sure to look for me. I hope to see you very soon in Singapore.                                                                                                                                  

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Clean, cool and sophisticated Singapore is a hubbub of gleaming harboursides, skyscrapers and banks. Check out the famous zoo, bubbling Little India and more with help from a tourHQ guide.

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Singapore Tour Guides

Singapore is a very unique country - come take a walk with me and I will share with you why. ...

I am a warm, fun loving, friendly, and compasionate guide for tourist of all ages and ...

I have been guiding since 1996 and been very active in the tourism industry. I am well familiar ...

Bernard KOH

Bernard is a licensed tourist guide since 2007 as well as a true blue Singaporean who is born and ...

Ambi Vienna

 I m a certified  specialised Nature Guide & focus mainly on Nature Tours within ...

Some people said that: You don’t need a Guide in Singapore!YES, I agree that you don’t need a ...

Hello I am Keith, a Singaporean born and bred. I am a part time engineer, full time traveller..As a ...

BASRIL Nizam

Big hello!! I'm Basril from Singapore, a licensed tourist guide from Singapore with 10 years of ...

Hi there! I am enjoying myself as a Freelance Licensed Guide in Singapore. My happy guest's list ...

Hey There, Additional arrangements for transport, meals, attractions, etc can be arranged according ...

Quan Tee (QT)

Hello GuestBeen guiding for 12 years, and still happily guiding. I tourism career started 2010 as ...

SANGAR S DAKSHNAMOORTHY

Isthiqlal turino Isanin

If you are looking for a tour guide who doesn't just do a good job at tour guiding, but do it with ...

I am a freelanced license tour guide in English, Italian, and French with Singapore Tourism Board ...

Perched out on the very tip of the Malay Peninsula, the autonomous Republic of Singapore has long commanded the trade lines of the Malacca Straits, making it one of the world’s richest and most thriving post-colonial port towns. Today, that affluence pokes through at every turn, from the pristine pavements of the high-rise banking district, to the eye-watering architecture and nouveau riche bars of the harbour. But despite its wealth and comely appearance, there’s no question that Singapore has its visceral, wholly Asian side too. First off, there’s the districts of Little India and Chinatown, where the convergence of bubbling Balti dishes and steaming dim sum stands as testimony to the intense plethora of cultures and creeds that now call this city state home. Then there’s the bubbling mix of mosques, Buddhist temples and Christian churches to explore, not to mention the jungled outback of thickets and swamps that’s typically Southeast Asian in every respect. Ask any Singapore tourist guide and they’ll tell you that most first-timers kick off their visit with a tall Singapore Sling in Raffles, or a trip to the boutique eateries of the harbourside, none of them leaving town without at least a short jaunt through the magnificent exhibitions of the city’s world-class zoo!

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