InterviewPrep

Top 25 Journeys Interview Questions & Answers

Get ready for your interview at Journeys with a list of common questions you may encounter and how to prepare for them effectively.

journeys job interview

Journeys, a renowned footwear retailer, has been making strides in the industry since its inception in 1986. With a strong focus on catering to the fashion-savvy, teenage demographic, the company has successfully established over 1,200 stores across the United States, Canada, and Puerto Rico. Journeys is known for its diverse selection of brands and styles, as well as its commitment to providing an exceptional customer experience. As you prepare for your interview with this iconic company, it’s essential to familiarize yourself with their unique approach to retail and the questions you may encounter during the process. In this article, we will explore some of the most common interview questions at Journeys and provide valuable insights to help you land your dream job.

Journeys Hiring Process

The Journeys hiring process is generally described as straightforward and easygoing, with interviews often conducted by store managers or assistant managers. Applicants can expect to be asked about their availability, past work experiences, and how they would handle various situations in a retail environment. Some interviews may be conducted in a group setting, while others may be one-on-one. The process may take up to two weeks, and interviewers are typically looking for outgoing, customer service-oriented individuals who can fit in well with the existing team.

Common Journeys Interview Questions

1. how would you approach a customer who seems unsure about what type of shoes they’re looking for.

This question is an opportunity for you to demonstrate your sales skills, particularly how well you can read customers and respond to their needs. It also tests your ability to think on your feet, use your product knowledge to guide customers, and your ability to communicate effectively. Ultimately, the interviewer wants to ensure you have the skills to turn an uncertain shopper into a satisfied customer.

How to Answer:

Start by demonstrating your empathetic approach, saying you would first reassure the customer that it’s okay to be unsure. Mention your skills in asking open-ended questions to understand their needs and preferences. Highlight any relevant experiences where you’ve successfully helped similar customers. Finally, emphasize your product knowledge as a tool for making recommendations tailored to each customer’s individual requirements.

Example: When approaching a customer who seems unsure about what type of shoes they’re looking for, I would first aim to build rapport and make them feel comfortable. This can be achieved by asking open-ended questions about their lifestyle, personal style preferences, or the specific occasion they are shopping for. Once I have a better understanding of their needs, I can then guide them through our product range, highlighting features that align with their requirements.

Moreover, it’s crucial to educate them about different types of shoes we offer, explaining the benefits and unique characteristics of each in layman’s terms. By offering personalized recommendations based on their feedback, I can help them narrow down their choices. If they still seem hesitant, I’d suggest trying on a few pairs to experience the comfort and fit firsthand. Ultimately, my goal is to provide excellent customer service while helping them find a pair of shoes they’ll love and feel confident wearing.

2. What techniques do you use to upsell products or add-on items to customers?

The art of upselling is a valuable skill in retail that can significantly boost a company’s revenue. By understanding how to successfully recommend additional or more expensive items, you show an interviewer that you can contribute to the company’s bottom line. They want to gauge how effectively you can increase sales without pushing customers away. It’s about striking the perfect balance between being persuasive and respectful to the customer’s needs and budget.

When answering this question, emphasize your understanding of the customer’s needs above all. Share examples where you suggested additional products or services that genuinely enhanced a customer’s purchase experience. You might talk about how you use deep product knowledge to recommend complementary items, highlight deals or promotions, or simply establish strong rapport with customers so they trust your suggestions. Show that your upselling techniques are both effective and respectful to the customer.

Example: One effective technique I employ to upsell products or add-on items is through active listening and understanding the customer’s needs. For instance, if a customer is looking for running shoes, I would not only show them our range of footwear but also suggest complementary items like performance socks or shoe care kits that could enhance their running experience. This approach not only provides value to the customers, but it also positions me as a trusted advisor rather than just a salesperson.

Additionally, I believe in the power of product knowledge. By being well-versed about each item’s features and benefits, I can confidently recommend additional products that align with the customer’s lifestyle or preferences. It’s all about creating a personalized shopping experience where the customer feels understood and catered to, which naturally leads to increased sales and customer satisfaction.

3. Describe a situation where you had to handle a difficult or unhappy customer, and how did you resolve it?

The ability to navigate choppy customer relations waters is a critical skill for any role that involves direct interaction with customers. This question is designed to evaluate your interpersonal skills, problem-solving abilities, and capacity to remain calm under pressure. It’s all about understanding how you approach conflict resolution and maintain a high level of customer service even in challenging situations.

When answering this question, demonstrate your problem-solving and people skills. Share a specific situation where you faced an upset customer, detailing how you remained calm, listened to the customer’s concerns, empathized with their issue, and took effective steps to resolve it. Highlight your ability to turn negatives into positives, showing how you ensured the customer left satisfied. Remember, they’re looking for signs that you can handle pressure and maintain excellent customer service in challenging situations.

Example: In a previous retail position, I encountered a customer who was upset because the shoes he wanted were not available in his size. He was frustrated and began raising his voice. Understanding that customers are the backbone of any business, I maintained my composure and listened to his concerns without interrupting him.

After he finished expressing his frustrations, I apologized for the inconvenience and offered possible solutions. I suggested checking our online store or other branches for availability, and also recommended similar styles we had in-store in his size. To show empathy and appreciation for his patience, I offered him a discount on his next purchase. This calmed him down and he agreed to order the shoes online. In this situation, active listening, effective communication, and problem-solving skills helped turn an unhappy customer into a satisfied one.

4. Can you share an example of a time when you successfully motivated your team to achieve sales goals?

When it comes to leading a sales team, motivation and goal achievement are two key aspects that hiring managers are keenly interested in. They want to see evidence of your leadership skills, particularly how you inspire and mobilize your team to meet or exceed targets. This question is designed to give them a glimpse into your management style and your ability to drive results through effective team motivation.

Reflect on a situation where you led a team to meet sales targets. Discuss the goal, your strategy, and how you inspired and motivated your team. Highlight the achieved results and any positive feedback received. Remember, this question is an opportunity to showcase your leadership skills and ability to drive performance in challenging situations.

Example: In a previous quarter, our team was falling short of the sales target by 20%. I realized that we needed to boost motivation and productivity. So, I initiated a friendly competition among the team members with incentives for top performers. But more than just setting up rewards, I made sure to hold regular check-ins where everyone could share their best practices or challenges they were facing. This created an environment of mutual learning and support.

By the end of the quarter, not only did we surpass our original goal by 10%, but the team morale was also significantly improved. The key takeaway from this experience was how important it is to foster a supportive and competitive atmosphere to drive results while maintaining high levels of team satisfaction.

5. How do you stay informed about the latest footwear trends and how would you incorporate this knowledge into your daily interactions with customers?

The heart of any retail job is the product, and for a footwear retailer, that means shoes. If you’re selling shoes, you need to know what’s hot, what’s not, and what might be the next big thing. This knowledge helps you make informed recommendations to customers, making them feel valued and taken care of. It also helps the store stay competitive in a fast-paced and ever-changing market. This is why hiring managers want to ensure you have the passion and the ability to keep up with industry trends.

Talk about your passion for footwear and how you continuously update yourself by reading fashion blogs, magazines, attending trade shows or following influential people in the industry. Then, explain how this knowledge enables you to provide sound recommendations tailored to customers’ needs and preferences. This not only builds trust but also enhances their overall shopping experience, increasing customer satisfaction and loyalty.

Example: I stay informed about the latest footwear trends by subscribing to industry publications, following influential designers and brands on social media, and attending fashion events whenever possible. I also visit different retail stores regularly to see what’s trending in the market firsthand. This allows me to not only keep up with current styles but also anticipate upcoming trends.

Incorporating this knowledge into daily interactions with customers is all about personalizing their shopping experience. For instance, if a customer comes in looking for an everyday shoe, I would show them options that are both comfortable and trendy, based on what’s popular at the moment. If they’re seeking something more specific like a shoe for a special event, I’d use my knowledge of high-fashion trends to guide them towards a style that’s chic and appropriate. By staying updated on trends and applying this knowledge, I can provide customers with valuable advice that enhances their shopping experience and builds trust in our brand.

6. Describe your experience with inventory management and loss prevention strategies.

A retail business’s success hinges on effective inventory management and loss prevention strategies. By asking this question, your interviewer wants to gauge your understanding and experience in these areas. They’re looking for insights into your ability to manage stock levels efficiently, prevent product shrinkage, and ultimately contribute to the company’s profitability. Experience in these areas shows you have the practical skills to maintain order in the stockroom and on the sales floor, which is critical in a fast-paced retail environment.

Reflect on any past roles where you managed inventory or implemented loss prevention strategies. Highlight your skills and achievements in these areas, like increased efficiency or reduced losses. If the role is new to you, discuss relevant qualities like attention to detail or problem-solving abilities. Show enthusiasm for learning new systems and processes, demonstrating adaptability and eagerness to contribute positively to their operations.

Example: In my experience, effective inventory management is crucial for maintaining a smooth retail operation. I’ve utilized software tools to track and manage stock levels in real time, enabling me to quickly identify any discrepancies or potential issues. For instance, if an item’s sales suddenly spike, it may indicate that it’s being promoted without my knowledge, or perhaps there’s an error with the system itself.

Regarding loss prevention strategies, I have found that a combination of technology, employee training, and regular audits can significantly reduce shrinkage. CCTV systems are invaluable for deterring theft and identifying culprits, but equally important is ensuring staff understand their role in preventing losses. Regular audits also help identify patterns of loss which can inform future prevention strategies. Ultimately, both inventory management and loss prevention require vigilance, adaptability, and a proactive approach.

7. Explain the importance of visual merchandising in a retail store like Journeys and how you have implemented it effectively in the past.

Visual merchandising is the secret ingredient that entices customers to engage more with the products. It is the art of presenting store and product in such a way that it attracts the attention of potential buyers and entices them into making a purchase. By asking about your past experiences with visual merchandising, hiring managers are keen to understand your creativity, attention to detail, and ability to influence customer behavior, all of which are critical for success in a retail environment.

Visual merchandising is key in retail because it makes products appealing, leading to increased sales. Share examples of your experience, such as designing attractive window displays or arranging products effectively on shelves. Highlight how these steps drove customer engagement and sales. If you’re new, discuss ideas you have for creating visually enticing spaces that align with the store’s brand identity.

Example: Visual merchandising is crucial in a retail store like Journeys because it directly influences the customer’s shopping experience and buying decisions. It helps to attract customers into the store, guide them through their journey of discovery, encourage them to purchase more items, and ultimately enhance brand loyalty. A well-executed visual merchandising strategy can effectively communicate the store’s identity and values, making the products more relatable and appealing to the target audience.

In my past experiences, I’ve implemented effective visual merchandising by focusing on creating engaging window displays that capture attention and entice potential customers into the store. Once inside, I ensured the layout was intuitive and easy to navigate, with clear signage and strategically placed promotional materials. Additionally, I regularly rotated product placements based on sales data and seasonal trends to keep the store fresh and exciting. This approach not only increased foot traffic but also significantly boosted sales and customer satisfaction levels.

8. How do you prioritize tasks and delegate responsibilities to ensure smooth operations during busy hours?

The pulsating heart of any business lies within its daily operations, and when things get busy, the ability to prioritize and delegate tasks becomes critical. Managers and team leaders need to ensure that everything runs smoothly, even when the pressure is on. This question is asked to assess your ability to manage time, resources, and personnel effectively. It also provides insight into your leadership style and how well you cope under stress.

Begin by stating your experience in prioritizing tasks, such as how you determine urgency and importance of each task. Then explain your approach to delegation, focusing on matching skills and abilities of team members with the requirements of each task. Describe a situation where your strategic allocation ensured smooth operations during peak hours. This shows your ability to lead effectively while maintaining operational efficiency.

Example: Prioritizing tasks during busy hours involves a clear understanding of the business’s key operations and the ability to foresee potential bottlenecks. For instance, if we’re expecting a high influx of customers due to a sale or holiday season, I would first ensure that all customer-facing roles are adequately staffed. This could mean reallocating resources from less critical areas or bringing in extra help.

Delegating responsibilities is also crucial for smooth operations. I believe in empowering team members by entrusting them with tasks that match their skills and abilities. By doing so, not only do we ensure efficiency but also boost morale as employees feel valued and trusted. In our example scenario, this could involve assigning experienced salespeople to handle complex customer queries while newer staff manage simpler tasks like restocking shelves or managing queues. Regular communication is key here, ensuring everyone understands their role and feels supported throughout the shift.

9. Provide an example of a time when you had to address performance issues within your team. How did you handle it?

Whether you’re in the retail industry, tech, healthcare, or any other sector, leading a team means you’ll inevitably face performance issues at some point. By asking this question, hiring managers are trying to gauge how you handle these challenges. They’re interested in your leadership style, your approach to conflict resolution, and your ability to maintain team performance and morale, even when things get tough.

Begin with a specific example where you had to address performance issues. It could be due to poor results, lack of motivation or interpersonal conflicts. Highlight your methods in identifying the issue and the steps taken for resolution. Discuss how you maintained professionalism, ensuring confidentiality while being empathetic towards the team member involved. Mention any positive outcomes, such as improvements in individual’s work or overall team dynamics. Remember, this question seeks to understand your leadership style, problem-solving skills, and ability to handle difficult situations.

Example: In one instance, I noticed that a member of my team was consistently underperforming. Their sales numbers were significantly lower than the rest of the team and it was impacting our overall performance. Rather than immediately reprimanding them or making assumptions about their work ethic, I decided to have a private conversation with them.

I approached this conversation with empathy and openness, asking if there were any challenges they were facing that could be affecting their performance. They opened up about feeling overwhelmed by certain aspects of their job and struggling with time management. Together, we developed a plan that included additional training and regular check-ins for progress updates. Over the next few months, their performance improved dramatically, which also boosted the entire team’s morale and productivity. This experience taught me the importance of open communication and addressing issues proactively in order to maintain a high-performing team.

10. How do you maintain a positive work environment and encourage teamwork among employees?

A harmonious and positive work environment is the backbone of any successful company. It not only improves productivity but also helps in retaining employees. Understanding how you foster teamwork and maintain a positive atmosphere is essential for interviewers to assess your leadership skills and your ability to create a work culture that encourages collaboration, respect, and positivity. This question is asked to see how you, as a potential employee, would contribute to such a work environment.

Start your answer by drawing from previous experiences where you successfully fostered a positive work environment and teamwork. Discuss specific strategies or practices such as regular team meetings, active listening, open communication, and team bonding activities. If you’re new to the role, talk about how you plan on promoting positivity and collaboration among employees. Remember, it’s essential to show your understanding of the importance of a healthy work atmosphere in overall productivity and employee satisfaction.

Example: Maintaining a positive work environment and encouraging teamwork is all about fostering open communication, recognizing individual efforts, and promoting shared goals. For instance, I believe in regular team meetings to discuss progress, challenges, and ideas. This not only keeps everyone on the same page but also encourages collaboration as employees can share their insights and learn from each other.

Moreover, acknowledging individual contributions is crucial for boosting morale and motivation. It’s important to celebrate small victories as well as big ones, making sure every team member feels valued for their hard work. Finally, setting clear, common objectives helps unite the team towards achieving a shared vision. By ensuring that everyone understands how their role contributes to these larger goals, you can foster a sense of purpose and unity within the team.

11. Share your experience with scheduling staff members and ensuring adequate coverage during peak times.

Every business thrives on efficiency, and in a customer-focused environment like retail, ensuring there’s adequate staff during peak times is critical. This question probes your ability to manage human resources effectively, balance the needs of the team with the needs of the business, and anticipate potential challenges. It’s all about showcasing your leadership skills, strategic thinking, and problem-solving abilities.

Reflect on your past experiences where you had to manage staff scheduling. Discuss how you ensured optimal coverage during peak times, perhaps by analyzing patterns in customer footfall or using a robust scheduling system. Highlight any positive outcomes such as reduced waiting times for customers or improved employee satisfaction due to balanced workloads. If you’re new to this, explain your approach to problem-solving and decision-making in these scenarios.

Example: In my previous experience, I have found that effective scheduling requires a delicate balance of understanding the business needs and respecting employees’ personal lives. For instance, during holiday seasons when customer traffic was at its peak, I would start planning schedules well in advance. I would take into account factors such as past sales data to predict busy times, staff availability, and individual strengths while creating the schedule.

To ensure adequate coverage, I implemented an open communication policy where team members could swap shifts with management approval if something unexpected came up. This not only helped maintain necessary staffing levels but also promoted a sense of teamwork and flexibility within our crew. Additionally, I always kept a list of part-time or flexible workers who could step in on short notice to cover any unforeseen absences. Through these strategies, we were able to effectively manage peak times without overburdening our staff or compromising customer service.

12. How do you handle situations where two or more employees may be experiencing conflicts or disagreements at work?

Conflicts and disagreements are a natural part of any workplace. However, how they’re managed can significantly impact productivity, morale, and the overall work environment. By asking this question, the interviewer wants to gauge your conflict resolution skills, your ability to act as a mediator, and your capacity to maintain a harmonious work environment. Your response will reflect your leadership qualities, emotional intelligence, and your ability to manage stress in the workplace.

Begin by describing your approach to conflict resolution. You might mention how you aim for open communication, listen to all sides, and work towards a fair solution that respects everyone’s perspectives. If you have specific examples of successfully navigating workplace conflicts in the past, be sure to highlight those experiences while maintaining confidentiality.

Example: In situations where there’s conflict between team members, I believe it’s crucial to address the issue promptly and professionally. Firstly, I would arrange a meeting with the involved parties in a neutral setting to discuss the matter openly. It’s important for everyone to feel heard and understood, so active listening is key during this process.

Once each party has expressed their viewpoints, we can then work together to identify potential solutions or compromises that could resolve the dispute. If necessary, I might also involve HR or higher management to ensure fair treatment of all parties. Ultimately, my goal is to foster a positive working environment where differences are respected and conflicts are resolved constructively.

13. Describe your strategy for training new hires and preparing them for success on the sales floor.

In retail, a company’s success hinges on the ability of their sales team to effectively engage customers, understand their needs, and translate those needs into sales. Therefore, your approach to training new hires is a critical aspect in maintaining and increasing the company’s sales performance. Interviewers want to gauge your training strategies and your ability to prepare new team members for the dynamic retail environment.

Begin by discussing your own experience as a new hire and how that shaped your approach to training. Highlight the importance of clear communication, practical demonstrations, and supportive feedback in your strategy. Also share any successful outcomes from individuals you’ve trained before. Emphasize on creating an engaging learning environment which boosts confidence and encourages active participation.

Example: My strategy for training new hires begins with a comprehensive onboarding process that includes both theoretical and practical training. I believe it’s crucial to first provide them with an understanding of the company’s values, mission, and products so they can align themselves with our brand. Then, we move onto role-specific training where they learn about sales techniques, customer service standards, and product knowledge.

I also emphasize the importance of learning by doing, which involves shadowing experienced team members on the sales floor. This gives new hires real-world experience in dealing with customers and handling different sales scenarios. To ensure their progress, regular feedback sessions are held to address any challenges faced and celebrate wins. Lastly, fostering a supportive work environment is key as it encourages continuous learning and improvement. This holistic approach prepares new hires not just to be effective salespeople, but also to contribute positively to the team and company culture.

14. How do you monitor sales metrics and adjust strategies to improve performance?

Keeping a keen eye on sales metrics is key to understanding what’s working and what’s not in any business strategy. By asking this question, the hiring team is looking for evidence that you can not only understand and interpret complex data but also use it to make strategic decisions. It’s about demonstrating your analytical skills, commercial awareness, and ability to adapt and drive improvement.

Start by sharing your experience with analyzing sales metrics, identifying patterns and trends. Discuss how you’ve used this data to adjust your strategies for better outcomes. Feel free to talk about a time when your adjustments led to significant improvements in performance. If you’re new to the role, describe how you would approach monitoring metrics and making necessary changes.

Example: Monitoring sales metrics is a crucial part of improving performance. I typically leverage CRM and data analytics tools to track key metrics such as conversion rates, average deal size, sales cycle length, and customer acquisition cost. These tools provide valuable insights into how well our strategies are working and where there might be room for improvement.

For example, if the data shows that our conversion rate is lower than industry standards, it may indicate that we need to refine our approach to lead qualification or enhance our sales presentations. Similarly, if our sales cycle is longer than expected, we might need to streamline our sales process or provide additional training to our sales team. By continuously monitoring these metrics and adjusting our strategies accordingly, we can ensure that we’re always moving towards our sales goals.

15. If a customer is undecided between two pairs of shoes, how would you help them make a decision that best suits their needs?

Hiring managers want to know if you can effectively guide customers through the decision-making process. The ability to listen to a customer’s needs, provide relevant information, and make recommendations is key in retail. It’s not just about making a sale—it’s about ensuring the customer leaves satisfied and confident in their purchase. This question tests your understanding of that dynamic.

Kick off your response by demonstrating empathy and active listening to understand the customer’s needs. Share an anecdote where you helped a client make a similar choice by providing information on product features, comfort level, durability or style trends. Highlight how your approach led to customer satisfaction. If you’re new to sales, explain that you’d use probing questions to determine their preference and recommend accordingly.

Example: In such a scenario, I would first seek to understand the customer’s specific needs and preferences. I’d ask about their lifestyle, what they intend to use the shoes for (casual wear, sports, work), any comfort considerations, and their budget. This information will help me guide them towards making an informed decision.

Next, I would highlight the unique features of each pair, explaining how these align with their expressed needs. For instance, if one pair has better arch support and the customer mentioned they’ll be standing a lot in their daily routine, this could be a deciding factor. On the other hand, if style is more important to them, we can focus on design elements that match their personal taste. Ultimately, my goal is to ensure the customer feels confident and satisfied with their choice, knowing it was made based on their individual requirements.

16. How would you address any safety concerns or hazards that may arise while working on the sales floor?

Safety is paramount in any retail environment. It’s not just about keeping employees safe, but also ensuring that customers have a safe and pleasant shopping experience. By asking this question, the interviewer wants to gauge your awareness about safety issues and your ability to take quick and effective action. They want to see if you’re proactive, responsible, and can contribute to a safe working environment.

In response to this question, emphasize your commitment to maintaining a safe environment. Share any relevant experiences where you’ve identified and addressed potential hazards. Highlight your problem-solving skills and proactive approach in these situations, such as regularly inspecting the area, promptly clearing clutter or spills, and adhering to safety guidelines. If new to the role, explain how you would prioritize safety by staying vigilant, learning from experienced colleagues, and following company protocols.

Example: Safety is paramount in any retail environment, and I believe it’s crucial to address concerns or hazards promptly and efficiently. If I were to identify a potential safety issue on the sales floor, my first step would be to immediately secure the area to prevent any customer or employee accidents. Then, I’d notify management about the situation while documenting the hazard with photos if possible for clarity.

In addition, I think it’s essential to incorporate proactive measures to maintain a safe environment. Regular inspections of the sales floor can help identify risks before they become problems. For instance, ensuring that all merchandise is properly stacked and secured can prevent falls, and keeping walkways clear can reduce trip hazards. Training staff on safety protocols is also key so everyone knows how to respond appropriately when issues arise.

17. Describe a time when you had to adapt quickly to a change in company policies or procedures, and how you ensured your team was on board.

Change is a constant in any business, and how well you adapt can make or break your success in a role. This question is asked to gauge your flexibility and leadership skills. It’s not just about keeping up with changes yourself, but also guiding your team through them. Whether it’s a new software system or a shift in company policy, hiring managers want to know that you can handle the transition smoothly, minimize disruption to the workflow, and get everyone on your team up to speed.

To effectively answer this question, reflect on experiences where you’ve had to quickly adapt to new policies or procedures. Share specific examples highlighting your flexibility and leadership skills. You could talk about how you communicated the changes to your team, ensured understanding, offered support during the transition period, and monitored adoption of the new policy. Importantly, mention any positive outcomes that resulted from these changes such as improved efficiency or team performance.

Example: In my previous company, we had a significant shift in our customer service policy where we transitioned from traditional phone support to an online chat system. This was a major change that required quick adaptation and a new skill set. To ensure my team was on board, I organized training sessions to familiarize them with the new platform and address any concerns they might have.

I also implemented weekly check-ins during the initial phase of the rollout to gather feedback and make necessary adjustments. By keeping lines of communication open and providing the right resources, I was able to help my team adapt effectively to this change. The result was a smoother transition with minimal disruption to our customers’ experience.

18. What steps do you take to create a welcoming and inclusive atmosphere for both customers and employees?

Fostering an environment where everyone feels welcome and included is essential to any business. It not only affects the atmosphere of the workplace, but it also directly impacts customer experience and employee satisfaction. So, hiring managers are keen to know how you, as a potential hire, would contribute to creating such an environment. This is not just about your ability to follow guidelines, but also about your personal values and how you treat others.

Begin by sharing your belief in the importance of a welcoming and inclusive atmosphere, then describe specific actions you’ve taken to foster such an environment. This could include encouraging open communication, promoting active listening, or implementing team-building activities. Highlight any training or initiatives you’ve undertaken related to diversity and inclusion. If you’re new to the role, discuss strategies you plan to use based on research or past experiences. Remember, sincerity is key – demonstrate your genuine commitment to inclusivity.

Example: Creating a welcoming and inclusive atmosphere begins with open communication. I believe in fostering an environment where everyone feels comfortable expressing their ideas, concerns, or suggestions without fear of judgment or retribution. This can be achieved by setting clear expectations about respect and inclusivity from the start, as well as providing regular feedback and opportunities for dialogue.

For customers, it’s crucial to provide exceptional service that goes beyond just fulfilling their needs. We should strive to understand their unique perspectives and experiences, which involves active listening and empathy. For employees, inclusivity means creating a space where diversity is celebrated and everyone has equal access to opportunities and resources. This could involve implementing diversity training programs, celebrating cultural events, or regularly soliciting employee input on company policies and practices.

The key is to create an environment where everyone – regardless of their background, identity, or status – feels valued, heard, and included. This not only improves morale and productivity but also fosters loyalty among both customers and employees.

19. How do you handle cash handling and register operations, including balancing the drawer and preparing deposits?

Cash handling and register operations are critical skills in many retail roles. By asking this question, the hiring team wants to assess your accuracy, integrity, and attention to detail. They also want to know if you can handle the responsibility of balancing the drawer and preparing deposits, which are essential tasks to ensure the financial accuracy and security of the business.

Start by discussing your previous experience with cash handling and register operations, if any. Highlight your strong attention to detail and how you consistently balanced the drawer and prepared deposits accurately and on time. If you’re a novice, focus on your ability to learn quickly, handle responsibility, and maintain integrity in managing financial transactions. Mention any relevant training or courses that have equipped you with these skills.

Example: In handling cash and register operations, I believe in the importance of accuracy and attention to detail. At the start of my shift, I ensure that the initial cash float is correct before serving customers. Throughout the day, I make sure to double-check all transactions, carefully inputting amounts received and ensuring accurate change is given back.

Balancing the drawer at the end of the day is a crucial task that requires precision. After closing, I count the total amount of cash, subtracting the starting float to find out the day’s earnings. Any discrepancies are promptly noted and reported. Once balanced, I prepare deposits by sorting bills and coins, completing deposit slips accurately, and securing them for bank drop-off or safe storage. This systematic approach ensures smooth operations and minimizes any potential errors.

20. Share an example of a time when you went above and beyond for a customer, resulting in a memorable experience.

An essential part of any customer-facing role is the ability to deliver an exceptional customer experience. This question helps assess your dedication to customer satisfaction and your willingness to go the extra mile. By asking for a specific example, the interviewer can gauge your problem-solving skills, creativity, and how you handle pressure, all of which are vital for maintaining and enhancing a company’s reputation.

Start by recalling an instance where you truly exceeded a customer’s expectations. Perhaps you handled a complex complaint, provided personalized service, or went out of your way to ensure customer satisfaction. Describe the situation briefly and focus on your actions, problem-solving abilities, and the positive outcome. Highlight the skills that helped you in the situation, such as patience, empathy, or creativity. Be sure to convey how this experience emphasized the importance of exceptional customer service for you.

Example: In my previous retail experience, I had a customer who was looking for a specific pair of shoes as a birthday gift for her son. Unfortunately, we were out of stock in the store and online. Rather than just informing her of this and moving on, I took it upon myself to call nearby stores to check their inventory. After several calls, I found a location that had the shoes in the desired size. I coordinated with that store to hold the shoes for the customer and provided her with the necessary information to pick them up. The look of relief and gratitude on her face made me realize how much she appreciated the extra effort. This experience reinforced to me the importance of going above and beyond to ensure customer satisfaction.

21. Describe how you have successfully managed competing priorities while maintaining excellent customer service.

This question probes your organizational skills and your ability to maintain a customer-centric approach amidst a fast-paced, multi-tasking environment. In retail especially, you’re juggling numerous tasks, from inventory management, sales, to customer queries. The interviewer wants to know if you can deliver excellent customer service while also dealing with other important tasks. It’s about finding a balance and ensuring the customer never feels neglected.

Highlight your time management and organizational skills in your response. Use specific examples where you’ve balanced multiple tasks effectively without compromising on customer service quality. This might include prioritizing urgent requests, delegating tasks, or using productivity tools. Show how you maintained customer satisfaction during busy periods by staying focused, empathetic, and solution-oriented.

Example: In my experience, managing competing priorities while maintaining excellent customer service requires effective time management and clear communication. For instance, during peak shopping periods, I would often have to juggle restocking shelves, assisting customers, and handling transactions simultaneously. To ensure that none of these tasks were neglected, I developed a system where I would quickly assess the urgency and importance of each task before deciding on the order in which to tackle them.

For example, if a customer needed assistance with finding a product, I would prioritize this over restocking as providing immediate help enhances their shopping experience and increases the likelihood of a sale. However, I also communicated clearly with other team members about what needed to be done so they could step in and assist when necessary. This approach allowed me to effectively manage multiple responsibilities without compromising on the quality of customer service provided.

22. How do you stay organized and ensure important tasks are completed on time during a busy day at the store?

Staying organized and prioritizing tasks is key to maintaining a smooth operation in any retail environment. In a busy store, there can be numerous tasks that need to be completed in a timely manner, such as restocking shelves, assisting customers, and managing transactions. This question helps employers assess your ability to manage your time effectively, prioritize tasks, and maintain a high level of productivity even during peak business hours.

Highlight your proficiency in time management and organizational tools. Discuss how you prioritize tasks, possibly using methods such as the Eisenhower Box or ABC Method. Mention any experience with project management software. Demonstrate your ability to stay calm under pressure, multitask effectively, and ensure essential duties are completed accurately within set timelines. Don’t forget to mention real-life examples where you’ve successfully managed a busy day.

Example: In order to stay organized and ensure that important tasks are completed on time during a busy day at the store, I employ a combination of prioritization, scheduling, and effective communication. For instance, each morning, I review my task list for the day and prioritize them based on urgency and importance. This helps me focus on what needs to be done first and prevents me from getting overwhelmed by multiple tasks.

Additionally, I utilize digital tools such as mobile apps or computer programs to set reminders and keep track of deadlines. These tools provide visual cues that help me manage my time effectively. Furthermore, I believe in the power of teamwork and clear communication. If the workload is heavy, I’m not hesitant to delegate tasks to my colleagues or ask for assistance when needed. This ensures that all tasks get completed efficiently without compromising the quality of work or customer service.

23. Explain your approach to setting sales goals for yourself and your team members.

Sales goals underpin the success of any business, and as a potential team leader, interviewers want to understand how you plan, strategize, and motivate your team to meet these targets. This question gives them insight into your leadership style, your understanding of sales strategies, and your ability to motivate and drive a team to achieve results.

Start by emphasizing your understanding of the importance of sales goals for both individual and team performance. Talk about how you set realistic but challenging goals based on past performance, market trends, and team capabilities. Mention any strategies or tools you use to track progress and adjust goals as necessary. Highlight how you motivate your team towards these goals, providing examples from your experience if possible. Remember, the focus should be on your methodical approach and ability to inspire others.

Example: When setting sales goals, my approach is to first understand the overall business objectives and how the sales team can contribute towards achieving these. I then break down these broader targets into individual goals for each team member based on their skills, experience, and potential. It’s important that these goals are challenging yet achievable, as this helps to motivate the team while also driving performance.

For instance, if our objective is to increase market share in a particular region, I would analyze past performance data, industry trends, and competitor activity to set realistic but ambitious targets. Then, I’d work with each team member to develop personalized strategies to meet these targets, ensuring they have the necessary resources and support. Regular check-ins are crucial for tracking progress, providing feedback, and making adjustments as needed. This process not only promotes accountability but also fosters a culture of continuous learning and improvement.

24. What methods would you use to drive foot traffic into the store and increase overall sales?

Hiring managers are interested in your ability to strategize and contribute to the growth of the business. As a retail employee, your duties don’t just stop at customer service and maintaining store cleanliness. You are also expected to have a keen understanding of how to attract customers, increase sales, and contribute to the overall success of the store. Hence, your answer to this question will give them insights into your innovative thinking and sales abilities.

Start by showcasing your creativity and strategic thinking. Discuss initiatives like hosting events, running promotions or customer loyalty programs. Highlight any successful strategies you’ve implemented in past roles to increase foot traffic and sales. If you’re new to the role, share innovative ideas that align with the company’s brand. Remember to emphasize understanding of target customers’ preferences and buying behaviors.

Example: To drive foot traffic into the store, I would suggest implementing a mix of online and offline marketing strategies. For instance, we could leverage social media platforms to create engaging content about our products, promotions, or in-store events, which can entice potential customers to visit the store. Additionally, we could collaborate with influencers who resonate with our target audience to increase brand visibility and reach.

Offline, we could host exclusive in-store events that offer special discounts or early access to new collections. This not only encourages visits but also creates a sense of urgency for customers to make purchases. Furthermore, providing exceptional customer service is key. If customers have positive experiences, they are more likely to return and recommend the store to others, indirectly driving more foot traffic and increasing sales.

Lastly, it’s crucial to maintain an attractive and well-organized store layout. A clean, easy-to-navigate environment can enhance shopping experiences, encouraging customers to spend more time — and potentially more money — in the store.

25. Share an instance where you identified areas for improvement within your store and implemented changes that led to positive results.

A key aspect of leadership in retail is the ability to observe, evaluate, and modify the operations of your store to enhance performance. This question gives you an opportunity to display your critical thinking skills, your innovation, and your ability to take initiative. Moreover, it demonstrates your ability to make a positive impact, which is a valuable trait for any potential employee.

Start by highlighting your analytical skills in identifying the areas for improvement. Then, delve into your problem-solving abilities, detailing how you developed and implemented changes. Crucially, illustrate the positive impact of these changes with quantifiable results, like increased sales or improved customer satisfaction ratings. Remember to convey your leadership and initiative throughout this answer.

Example: In one of the stores I managed, we were experiencing a significant decrease in sales. Upon investigation, I realized that our product placement was not optimal and customers often had difficulty finding what they needed. To address this issue, I implemented a new store layout based on customer shopping patterns and popular items. This involved moving high-demand products to more visible areas and grouping related items together for upselling opportunities. Additionally, I trained staff members on how to guide customers through the store effectively.

The results were quite remarkable. We saw an immediate increase in sales and received positive feedback from customers about the ease of navigation within the store. The changes also improved staff efficiency as they spent less time directing customers and more time providing quality service. Overall, it was a clear demonstration of how small operational modifications can have a substantial impact on business performance.

Top 25 Baylor Scott & White Health Interview Questions & Answers

Top 25 fastenal interview questions & answers, you may also be interested in..., top 20 primer ai interview questions & answers, top 25 applovin interview questions & answers, top 25 foot locker interview questions & answers, top 25 argus information & advisory services interview questions & answers.

  • Job Applications by Company
  • Interview Tips by Company
  • Common Interview Questions
  • Wages by Company
  • Learn a Trade
  • Search Jobs
  • Employee Videos

Job Applications » Interview Tips » Journeys Interview Questions & Tips

Journeys Interview Questions & Tips

How to get a job at journeys.

The Journeys hiring process helps retail job seekers find meaningful employment. Once an applicant submits the required information, a hiring manager contacts the prospective team member about scheduling a job interview. Applicants generally hear back from hiring managers within a few days. Some applicants may receive hiring consideration immediately after submitting the appropriate information onsite. Other workers may wait several weeks before hearing back from hiring managers, depending on the volume of applicants. Employee referrals also generally expedite the wait time applicants undergo when hearing back from Journeys about potential jobs.

Common Managerial Interview Questions

Management job hopefuls generally participate in one or two rounds of interviews. Candidates for managerial roles often respond to: "How well do you work in a team setting?" and "Are you able to work holidays and weekends?" Questions regarding leadership, conflict resolution, and company policy also come up during Journeys job interviews. The sessions take roughly 20 to 30 minutes to complete and generally feature a store manager or general manager presiding over the proceedings.

Typical Entry-level Interview Questions

Applicants seeking entry-level employment usually undergo one interview before receiving employment offers. At the job interview, hiring managers ask applicants a series of questions regarding job skills, availability, and work experience, which remain similar to questions asked during managerial interviews. Additional Journeys interview questions gauge personality traits and include:

  • Why should we hire you?
  • If you could describe Journeys as an animal, what would it be and why?
  • If you witnessed an employee stealing merchandise, how would you handle the situation?

Act and Dress Professionally

As a fashion retailer, Journeys expects employees to dress appropriately. Wear business-casual clothes to each interview and demonstrate well-groomed appearances. Applicants seeking favorable consideration from hiring managers should wear fashionable clothing and accessories and express genuine passion for customer service and retail. Candidates with positive and friendly attitudes throughout the Journeys interview process gain considerable hiring favor. The process usually ends quickly, so take each interview seriously and make lasting first impressions.

Journeys Sales Associate Interview Video

Video transcript.

Interviewer : Please describe your job title and primary duties.

Journeys Sales Associate : At Journeys, I was a sales associate. But it was a lot of sales. It was a lot of organizing in the back room when you weren’t engaged with customers, like putting shoes away and putting new shipment away. But it was also checking out customers in and out, organizing the store, and making sure that this particular Journeys, no one was like trying to steal any of the merchandise, things like that.

Interviewer : What was the work environment like?

Journeys Sales Associate : The work environment at Journeys was fun. I really liked it. It was also fast paced too, which is one of the things that I liked about it a lot. You were always doing something, you were always encouraged to do something. And so the coworkers were very supportive. If you ever had any questions about anything, they tried to help you as best as they could. If you had a sales goal for the day, say it was 400, they would try to help you meet that sales goal by helping you engage with the customer, suggesting socks, things like that.

Interviewer : What was your favorite part about working there?

Journeys Sales Associate : My favorite part was using the employee discount. It’s 40% off. It’s more than you can get just being as a customer. And also you had commission based on your sales goal. And what else? Oh, the company also gives out like free shoes to employees all the time for the holidays, so they do that a lot.

Interviewer : Please describe the application and interview process.

Journeys Sales Associate : What I did was I went to the store in person, gave the hiring manager my resume. She liked what she saw. She invited me to apply online. I applied and I think it took about two weeks for them to give me a call for an interview. And it was a pretty standard interview as well. I was asked, “What are some of your strengths? What are some of your weaknesses?” And I got the offer, I got the job offer at the end of the interview. So that was good.

Interviewer : What questions did the interviewer ask during the job interview?

Journeys Sales Associate : They also asked the same thing too, like, “Describe a time that you had to deal with a negative customer. How would you deal with them? What did you do to alleviate the situation?” And then of course, I think this is common across all jobs, “Why should we hire you?”

Interviewer : What set you apart from other candidates?

Journeys Sales Associate : I think what set me apart from other candidates was the impression that I gave to the manager. I think I came off as someone that’s very hands on, entrepreneurial, and of course personable. I think that’s what set me apart and what led to me getting an offer, a job offer at the end of the interview.

Interviewer : What other advice would you give to a job seeker looking to gain employment?

Journeys Sales Associate : If you were looking for a job at Journey’s, my advice would be to really get to know the hiring manager, show up in person, give your resume to the hiring manager. That makes a strong impression that you’re willing to work and you’re ready to work. My other suggestion would be to definitely prepare for the interview because they might throw a curve ball or two in there. But just like any other interview, just be prepared to really just show up yourself and sell yourself to the company about why they should hire you.

Journeys Retail Associate Interview Video

Journeys Retail Associate : So I was a retail associate. So what I would do is talk to people that come into the store, greet them and try to build a sale with them. And once I build the sale, I ring them out and that’s usually what I do throughout the day. And then at night I put away drags, which is shoes that we just left out after we tried to sell them and nobody wanted them. And we just do a basic cleanup.

Journeys Retail Associate : It was a pretty fun place to be in. You felt very comfortable when you walked through the doors, workers were wonderful. That’s pretty much it.

Journeys Retail Associate : Meeting new people, being able to, as you’re building a sale you kind of develop a connection with them. Kind of understand and you learn a lot from them too, from their experience with buying shoes or their experience with whatever. Sometimes you just build a conversation with them and kind of build a little relationship with them. Sometimes it ends up being like they only go to you when you know when they’re coming to buy shoes.

Journeys Retail Associate : The application is online. When you go to the Journeys website, also once you put your application in, they call you or you call them to schedule an interview and they ask you questions such as have you worked in retail? Or what makes you want to work in a retail environment?

Interviewer : How were you notified that you received the job?

Journeys Retail Associate : For me, I was pretty much hired on the spot and that following week after I got hired, I started doing training, which was online as well. And from there that’s when I started working.

Journeys Retail Associate : The ability to want to work and meet new people. Me as a person, I am not easy, it’s hard for me to meet people. So working in an environment where you’re somewhat forced to kind of brought that side out of me. And I liked that. Knowing that it’s okay to talk to somebody, whether it’s to build a sale or if it’s about shoes or it’s, I learned that talking to people isn’t so bad.

Journeys Retail Associate : It’s a great first entry job. It’s wonderful on flexible schedule. They also help you if you want to build a career from there and it’s a good place to start if you’re looking to work, especially for teenagers.

Interviewer : Please describe your job title and primary duties. Journeys Sales Associate : Well, I was a sales associate, so I just stood on the floor and sold shoes to people that walked in, you know. And I did just some restocking, stuff like that. It was nothing serious.

Interviewer : What was the work environment like? Journeys Sales Associate : It was great. It’s like a team. It’s not really like … They really know how to motivate minimum wage workers, if that makes sense. They make it into a team environment. You’re not really like an employee, you know? And there’s a lot of incentives, too, that go with it, like discounts and stuff like that. So, it was cool.

Interviewer : What was your favorite part about working there? Journeys Sales Associate : Probably the discount. It was 40% off all shoes. So, that was pretty cool.

Interviewer : Please describe the application and interview process. Journeys Sales Associate : You do an interview when you first go in, or you do an online like interview thing, Then, you go in and talk to them, and that’s pretty much it.

Interviewer : What questions did the interviewer ask during the job interview? Journeys Sales Associate : They just really ask your hobbies, like your interests, stuff like that, your sales background, if you have one. That’s pretty much it. Like old jobs, stuff like that.

Interviewer : How were you notified that you received the job? Journeys Sales Associate : They told me right after the interview.

Interviewer : What set you apart from other candidates? Journeys Sales Associate : I’m not sure, honestly. I think that they needed more people, but I don’t know. I had a lot of other sales kind of jobs before, so …

Interviewer : What other advice would you give to a job seeker looking to gain employment? Journeys Sales Associate : To just apply and you’ll probably get it, you know?

Related Links: Journeys Application Journeys En Espanol

Breana says:

What is the starting pay ? What questions do they ask? What kind of clothes should someone wear or how should they dress ?

Dress code is very casual depending on the manager. They ask you job based questions as well as personality based, and starting pay is minimum wage.

Katlynn Kidd says:

What kind of clothes should they wear? What is our starting pay? What questions do thay ask?

Ta'Mara says:

What if your 15 and your birthday is around the corner to turn 16. Do you hold the application until he/she turns 16 or you just throw it away?

Jada Mitchell says:

What education level is required? Do I have to dress a certain way?

Mariah Benning says:

How do you get an interview at journeys kidz?

Ivette Sanchez says:

How can i get a job at Journeys Kidz as a part time sales employee?

Denia Wilburn says:

how are we to dress at the interview ? what’s the lowest and highest pay ? what if you have sports ?

vicktoria Gabrielle says:

how old do you have to be to have a job? should i know all the shoe brands? how many days later will i start? will they ask for salary information?

Khristien says:

what questions do they ask? how is the interview overall?

They asked me to explain how I would deal with a situation such as “Describe a time you had to go above your own responsibilities to get a job done.” and “Explain a time you were asked to go above your call of duty.” Overall, it’s a very quick interview. Just be yourself and be sure to ask questions and seem interested in the job!

Worked Here Before? Tell Us About It! Cancel Reply

Your email address will not be published. Required fields are marked *

Please only comment if you have worked for this company before.

Privacy Policy

Terms of Use

Mastering the Art of Journeys Interview Questions: Tips and Common Mistakes to Avoid

Preparing for a job interview can be a nerve-wracking experience, especially when it comes to tackling specific types of questions. One type that often leaves candidates feeling perplexed is the journeys interview question. These questions are designed to gauge your problem-solving skills, decision-making abilities, and how you handle complex situations. In this article, we will explore 17 common journeys interview questions, provide tips on how to approach them, and highlight some common mistakes to avoid. So, if you’re looking to ace your next interview, read on!

What are Journeys Interview Questions?

Journeys interview questions are hypothetical scenarios that assess your ability to handle challenges and make decisions. They often involve complex situations that require critical thinking and problem-solving skills. These questions aim to evaluate your thought process, decision-making abilities, and how you handle uncertainty and ambiguity.

17 Common Interview Questions for Journeys Interviews

When faced with a journeys interview question, it’s essential to stay calm and approach the situation methodically. Here are 17 common journeys interview questions, along with tips on how to answer them:

1. You are the manager of a team that is falling behind on a critical project. What steps would you take to get the project back on track?

When answering this question, emphasize your leadership skills, ability to prioritize tasks, and delegate effectively. Mention how you would assess the current situation, identify bottlenecks, and develop a plan to address them.

2. You have discovered a major flaw in a product just days before its launch. How would you handle this situation?

Show your problem-solving abilities by explaining how you would gather information about the flaw, assess its impact, and devise a plan to either fix it or mitigate the consequences. Emphasize your ability to communicate effectively with stakeholders and manage expectations.

3. Your team is divided on a crucial decision. How would you handle this disagreement?

Demonstrate your ability to mediate conflicts by explaining how you would listen to both sides, encourage open communication, and facilitate a collaborative decision-making process. Highlight your skills in finding common ground and reaching a consensus.

4. You have been assigned a project with an incredibly tight deadline. How would you approach this situation?

Show your ability to handle pressure by explaining how you would assess the project requirements, break them down into manageable tasks, and develop a realistic timeline. Discuss your skills in prioritizing tasks, delegating effectively, and communicating with stakeholders.

5. You have identified a potential risk that could impact the success of a project. How would you address this risk?

Highlight your risk management skills by explaining how you would assess the impact and likelihood of the risk, develop a mitigation plan, and communicate it to the relevant stakeholders. Emphasize your ability to be proactive and take preventative measures.

6. You have been assigned a project that requires collaboration with a difficult colleague. How would you handle this situation?

Show your interpersonal skills by explaining how you would approach the colleague, establish open lines of communication, and find common ground. Discuss your ability to be patient, empathetic, and maintain professionalism in challenging situations.

7. You have been asked to lead a team with members who have conflicting work styles. How would you ensure collaboration and productivity?

Demonstrate your leadership abilities by explaining how you would foster an inclusive and respectful work environment. Highlight your skills in understanding different work styles, identifying strengths, and assigning tasks accordingly. Discuss your ability to mediate conflicts and encourage open communication.

8. You have been given a limited budget for a project that requires substantial resources. How would you approach this situation?

Show your resourcefulness by explaining how you would assess the project requirements, prioritize essential resources, and explore cost-effective alternatives. Discuss your ability to negotiate and communicate effectively with suppliers and stakeholders to maximize the value of the budget.

9. You have been assigned a project in an unfamiliar industry. How would you quickly familiarize yourself with the subject matter?

Demonstrate your adaptability by explaining how you would conduct thorough research, seek guidance from subject matter experts, and immerse yourself in industry-related materials. Highlight your ability to learn quickly and apply new knowledge effectively.

10. You have identified a process inefficiency within your team. How would you address this issue?

Show your problem-solving skills by explaining how you would analyze the current process, identify areas for improvement, and develop a plan to streamline operations. Discuss your ability to communicate effectively with team members and gain their buy-in for changes.

11. You have been asked to implement a new software system across multiple departments. How would you ensure a smooth transition?

Highlight your project management skills by explaining how you would assess the system requirements, develop a comprehensive implementation plan, and communicate it to all stakeholders. Discuss your ability to train and support employees during the transition period.

12. You are working on a project that requires input from multiple stakeholders with conflicting priorities. How would you manage these competing demands?

Show your ability to manage priorities by explaining how you would engage with stakeholders, understand their needs, and find common ground. Emphasize your communication skills and ability to negotiate compromises that align with the project’s objectives.

13. You have been assigned a project with a limited timeframe and a team that lacks the necessary skills. How would you address this challenge?

Demonstrate your resourcefulness by explaining how you would assess the team’s skills, identify gaps, and develop a plan to address them. Discuss your ability to provide training opportunities, delegate tasks effectively, and leverage external resources when needed.

14. You are managing a project with constantly changing requirements. How would you adapt to these changes?

Show your flexibility by explaining how you would regularly assess the project’s requirements, communicate changes to team members, and adjust plans accordingly. Discuss your ability to prioritize tasks and manage expectations in dynamic environments.

15. You are leading a team through a difficult period of change. How would you ensure their commitment and motivation?

Demonstrate your leadership skills by explaining how you would communicate the reasons behind the change, address concerns and provide support to team members. Discuss your ability to inspire and motivate others during challenging times.

16. You have been given a project with vague instructions. How would you clarify the requirements?

Show your ability to seek clarity by explaining how you would reach out to stakeholders, ask targeted questions, and document their responses. Discuss your attention to detail and ability to synthesize information to create clear project requirements.

17. You have identified a recurring issue that impacts productivity. How would you resolve this problem?

Demonstrate your problem-solving abilities by explaining how you would assess the root cause of the issue, gather relevant data, and develop a plan to address it. Discuss your ability to implement sustainable solutions and monitor their effectiveness.

Common Mistakes to Avoid

While preparing for journeys interview questions, it’s essential to be aware of common mistakes that can hinder your success. Here are some mistakes to avoid:

  • Lack of preparation: Failing to research common journeys interview questions and practice your responses can leave you feeling unprepared and flustered during the interview.
  • Overconfidence: While confidence is essential, being overly confident can come across as arrogance. Strike a balance between showcasing your skills and remaining humble.
  • Ignoring the question: Make sure to fully understand the question before answering. Avoid giving generic or unrelated responses.
  • Not providing examples: Back up your answers with real-life examples from your professional experience. This helps demonstrate your abilities and makes your answers more impactful.
  • Being too vague: Provide specific details and context in your answers to showcase your thought process and decision-making abilities.
  • Not asking questions: Take the opportunity to ask thoughtful questions to demonstrate your interest in the role and company. This also shows that you are actively engaged in the interview process.
  • Not listening: Pay close attention to the interviewer’s cues and adapt your responses accordingly. Active listening demonstrates your ability to understand and address the interviewer’s concerns.
  • Rambling: Keep your responses concise and focused. Rambling can make it difficult for the interviewer to follow your thought process and may lead to a lack of clarity in your answers.

Journeys interview questions can be challenging, but with the right preparation and approach, you can navigate them successfully. Remember to stay calm, provide specific examples, and showcase your problem-solving and decision-making abilities. By avoiding common mistakes and engaging in thoughtful conversations, you can leave a lasting impression on the interviewer and increase your chances of landing your dream job.

Related Posts:

  • Aritzia Interview Questions: How to Prepare and Succeed When it comes to preparing for a job interview, it's important to do your research and anticipate the questions that may come your way. This…
  • Top Dishwasher Interview Questions: Ace Your Next Dishwasher Job Interview Are you preparing for a dishwasher job interview? Whether you're a seasoned dishwasher or just starting out in the industry, it's important to be well-prepared…
  • How to Prepare Questions for an Interview: A Comprehensive Guide Preparing for a job interview can be a nerve-wracking experience. You want to make sure you're fully prepared to impress the interviewer, but how do…
  • Common Interview Questions: What to Expect and How to Answer Them Job interviews can be nerve-wracking experiences. Whether you're a recent graduate or a seasoned professional, the pressure of impressing a potential employer can be overwhelming.…
  • What Sort of Questions to Ask at an Interview: A Comprehensive Guide Job interviews can be nerve-wracking experiences, but they are also opportunities for candidates to gather important information about the company and the role they are…

Leave a Comment Cancel reply

Save my name, email, and website in this browser for the next time I comment.

Job Application World

Step by Step Job Application Guides & Official Printable Forms

Journeys Interview Questions & Answers

Journeys Interview Questions & Answers

In this article, we will provide you with information on the Journeys interview questions and answers process. We will offer a glimpse at some of the most commonly asked questions. We will also show you a few different interview tips for Journeys to help you perform at your best.

With this article, you will be armed with all of the information that you could need to do well at the interview.

About Journeys

Journeys is a retail store that primarily sells shoes. They also sell accessories like hats, socks, book, bags, and more. Those who work at Journeys will typically work standard shifts. The shifts usually take place between 9AM and 9PM, but the hours may vary. Currently, there are different employment opportunities available, including:

  • Part time sales associate
  • Sales associate
  • Store manager

Applying for a job is simple and only takes a few minutes of your time. Once you have been called in for an interview, prepare yourself by reading this article.

Journeys Interview Questions

In this section of the article, we will give you helpful Journeys interview questions and answers. These will be geared toward different job opportunities that Journeys has available, to ensure that you are reading the correct questions that apply to your specific situation.

1. Journeys Interview Q & A for Cashier

2. journeys interview q & a for sales associate, 3. journeys interview q & a for part time sales associate, 4. journeys interview q & a for manager, journeys job interview tips.

When you are ready to apply for a job at Journeys, doing so is as simple as going online to their career page . There, you will be presented with different job opportunities, including customer service, store jobs, distribution jobs, and more. Just click the link corresponding to the area of work that you want to apply for and follow the instructions. The application is a basic one, and it should not take you longer than average to complete.

Once the job application is finished, it will likely take a week before you hear back from the hiring manager. The interview process might be a solo interview, but prepare for a panel interview as well. Follow these tips when you go in:

Make sure you make a good first impression by dressing to impress.

Do not be late

Showing up late will make them think you do not care about the job.

Do your research

Make sure you know a little bit about the company when you go in. This will show that you are eager to be a part of it.

Final Thoughts

In this article, we have provided you with different Journeys interview questions and answers. We have also given you interview tips for you to take advantage of. Once you have completed the Journeys interview, come back to our site. We want to know how it went. Let us know all about it in the comments section found below.

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed .

  • Amazon Interview Guide
  • Apple Interview Guide
  • Google Interview Guide
  • Meta (FaceBook) Interview Guide
  • Microsoft Interview Guide
  • Uber Analytics Test Guide
  • All Services

logo

Please register to access the downloadable files.

  • Forgot Password

How to Share Your Professional Journey in an Interview

How to Share Your Professional Journey in an Interview

  • Job Interview Insights

During a job interview, it’s common for interviewers to ask questions about a candidate’s professional journey.

This includes questions about their previous work experiences, career goals, and the skills they’ve developed along the way. Sharing your professional journey can be a powerful way to demonstrate your qualifications, highlight your achievements, and build rapport with the interviewer.

However, talking about your professional journey in an interview can be a daunting task, especially if you’re not sure how to structure your response or what information to include.

In this article, we’ll provide you with some tips and strategies for sharing your professional journey in an interview, including how to prepare in advance, what to focus on during the interview, and how to effectively communicate your experiences and achievements.

Whether you’re a recent graduate or an experienced professional, these tips will help you showcase your unique story and stand out as a top candidate for the job.

So, let’s get into it shall we?

Reflect on Your Professional Experiences

Before you can share your professional journey, it is essential to reflect on your past experiences. Take some time to review your resume, focusing on the major milestones and achievements throughout your career.

Consider what you have learned from each role, the challenges you faced, and the skills you developed. This reflection will help you identify the key moments that shaped your career and allow you to discuss them confidently during an interview.

This reflection is also important from another perspective, it shows your hiring manager to see that you are an honest person who is quite forth coming, these are both great traits to have!

Another thing to keep in mind is that as you reflect on your professional experiences, it’s important to think about your long-term career goals and how your previous experiences have helped you get closer to achieving them.

This can include opportunities for growth and development, as well as challenges and setbacks that have taught you valuable lessons. By reflecting on both the highs and lows of your professional journey, you’ll be able to communicate a well-rounded and authentic story that highlights your unique strengths and qualifications.

Choose Relevant Stories

The second thing on our list here is choosing relevant stories, but what does that mean?

When talking about your professional career in a job interview, choosing relevant stories is crucial, because you don’t want to say just whatever.

Sharing stories that demonstrate your skills and experiences can help the interviewer understand your capabilities and assess whether you’re a good fit for the job.

However, it’s important to choose stories that are relevant to the position you’re applying for and the company culture.

To choose relevant stories, start by reviewing the job description and researching the company. This will help you understand the key skills and qualities that are required for the job, as well as the company’s mission and values.

Once you have a clear understanding of what the interviewer is looking for, you can select stories that demonstrate your relevant experience and align with the company’s culture and values.

When selecting stories to share in the interview, be sure to focus on the positive aspects of your experiences. This includes highlighting achievements and successes, as well as lessons learned from challenges or setbacks.

Choose stories that demonstrate your problem-solving skills, communication abilities, and teamwork, as these are qualities that are highly valued in many industries.

By choosing relevant and positive stories, you’ll be able to make a strong impression on the interviewer and demonstrate your potential as a valuable addition to the team.

Craft a compelling narrative

This goes hand in hand with the relevant stories you would have chosen because without tying those with a solid compelling narrative, it is almost as though you will allow for gaps in your story about your professional carrier.

This is because crafting your own compelling narrative is another excellent way to reel whoever is interviewing you in your story and give them something for their brain to latch on to. Doing this will allow you to talk about your professional career in a job interview.

A well-crafted narrative can help you present yourself in a way that is very clear, concise, and memorable. This makes it very easy for your interviewer to recognize your experiences and qualifications. To achieve this, you need to sell a version of this narrative that is not only relevant but engaging too.

So, you must be wondering how you can do that. Well, to start crafting your narrative, consider what you want the interviewer to know about you and your professional journey.

This can include your career goals, key achievements, and the unique skills and qualities that set you apart from other candidates.

Think about the challenges you’ve faced and the lessons you’ve learned along the way, as well as the people who have influenced and supported you throughout your career.

When crafting your narrative, it’s important to keep it concise and focused. Choose a few key themes or experiences that you want to highlight and structure your story around those themes.

Use clear and descriptive language to help the interviewer visualize your experiences and include specific examples that demonstrate your skills and accomplishments.

If you correctly craft a compelling and well-structured narrative, you’ll be able to showcase your strengths and qualifications in a way that resonates with the interviewer and helps you stand out as a top candidate for the job.

Be Concise and Engaging

When you are crafting a compelling narrative or creating an engaging storyline, this does not mean you should keep every detail in there, because not every detail is relevant to what you are trying to achieve!

You want to make sure you convey the most important information about your skills, experience, and achievements without overwhelming the interviewer with unnecessary details. By being concise and engaging, you can ensure that the interviewer remains interested and focused on your responses.

One effective way to be concise and engaging is to use the STAR method when answering behavioral questions. STAR stands for Situation, Task, Action, and Result. This approach involves briefly describing the situation you were in, the task you needed to accomplish, the action you took to accomplish it, and the result of your actions. This approach allows you to give a clear and concise answer while still providing enough detail to demonstrate your skills and experience.

Another way to be concise and engaging is to use storytelling techniques. Stories are a powerful way to connect with the interviewer and make your experiences more memorable. Start by choosing a relevant experience or achievement, and then craft a story around it. Use vivid language and imagery to help the interviewer visualize the situation and the impact you had. Keep the story concise and focused, and make sure it highlights the skills and qualities that are most relevant to the job you’re applying for.

Tell it like a Story

Telling your career journey like a story is a great way to make a lasting impression during a job interview.

This approach allows you to take the interviewer on a journey, showing them how you arrived at your current place in your career. By framing your journey as a story, you can engage the interviewer, highlight your key achievements, and showcase the skills and qualities that make you a great fit for the job.

To tell your career journey like a story, start by identifying the key moments in your career. Think about the experiences and achievements that have had the most significant impact on your professional development.

Once you have a clear idea of these moments, you can start to structure your story around them, using them as anchor points to guide your narrative.

As you tell your story, make sure to highlight your growth and development over time. Discuss the skills you’ve acquired, the challenges you’ve overcome, and the accomplishments you’re most proud of.

Be sure to emphasize how each experience has prepared you for the role you’re applying for and how it aligns with the company’s goals and values.

Final Words

Sharing your professional journey in a job interview can be a daunting task, but with the right approach, it can be a powerful way to showcase your skills, experience, and unique qualities.

By reflecting on your experiences, choosing relevant stories, crafting a compelling narrative, and being concise and engaging, you can make a strong impression on the interviewer and increase your chances of landing the job.

Remember that the key to sharing your professional journey effectively is to be authentic and genuine. Don’t be afraid to share your successes and failures and highlight the lessons you’ve learned along the way. This will help you build a connection with the interviewer and demonstrate that you’re the right fit for the company culture.

With these tips in mind, you’ll be well-prepared to talk about your professional journey in your next job interview.

journeys job interview

Featured Services

5312How to Share Your Professional Journey in an Interview

  • interview tips
  • job interview preparation

Related articles

Top 3 Google Interview Questions

© 2023 Interviewjoy, Inc.

Follow us on:

  • Recently Added Services
  • Search All Services
  • Terms of Service
  • Privacy Policy
  • Intellectual Property Claims

journeys job interview

journeys job interview

  • SUGGESTED TOPICS
  • The Magazine
  • Newsletters
  • Managing Yourself
  • Managing Teams
  • Work-life Balance
  • The Big Idea
  • Data & Visuals
  • Reading Lists
  • Case Selections
  • HBR Learning
  • Topic Feeds
  • Account Settings
  • Email Preferences

10 Common Job Interview Questions and How to Answer Them

  • Vicky Oliver

journeys job interview

Use this guide to stand out from the crowd and land the role you want.

Interviews can be high stress, anxiety-driving situations, especially if it’s your first interview. A little practice and preparation always pays off. While we can’t know exactly what an employer will ask, here are 10 common interview questions along with advice on how to answer them. The questions include:

  • Could you tell me something about yourself and describe your background in brief? : Interviewers like to hear stories about candidates. Make sure your story has a great beginning, a riveting middle, and an end that makes the interviewer root for you to win the job.
  • How do you deal with pressure or stressful situations? : Share an instance when you remained calm despite the turmoil. If it’s a skill you’re developing, acknowledge it and include the steps you’re taking to respond better to pressure in the future.
  • What are your salary expectations? : Before you walk in for your first interview, you should already know what the salary is for the position you’re applying to. Check out websites such as Glassdoor, Fishbowl, or Vault.com for salary information. You could also ask people in the field by reaching out to your community on LinkedIn.

Ascend logo

Where your work meets your life. See more from Ascend here .

Resignation numbers have remained abnormally high in the U.S. between July 2021 and October 2021, with millions of Americans quitting their jobs  — which also means there are millions of new openings up for grabs. If you’re entering the market for the first time, or just looking to make a change, use this guide to prepare for your next interview.

journeys job interview

  • Vicky Oliver is a leading career development expert and the multi-best-selling author of five books, including  301 Smart Answers to Tough Interview Questions , named in the top 10 list of “Best Books for HR Interview Prep.” She’s a sought-after speaker and seminar presenter and a popular media source, having made over 900 appearances in broadcast, print, and online outlets.    

Partner Center

Journeys Application Online Jobs & Career Information

journeys-job-application

  • Updated December 28, 2023
  • Published September 21, 2023

Are you looking for more information about a Journeys application? This article discusses everything you need to know about the XY application process.

What Does Journeys Do?

Journeys is a retail company specializing in footwear, apparel, and accessories, with a strong emphasis on popular and trendy brands. They provide a wide selection of stylish products for customers of all ages, particularly focusing on youth culture and fashion.

Journeys operates numerous brick-and-mortar stores across North America, as well as an online platform, making it a go-to destination for individuals seeking the latest footwear and fashion trends, and a potential employer for those interested in retail and customer service careers.

Journeys Job Application Process

When applying for a job at Journeys, you can expect a fairly straightforward application process. Start by visiting the Journeys careers website, where you can search for available positions based on your location and interests.

Once you’ve found a suitable role, you’ll need to complete an online application, which typically involves submitting your resume and providing some basic personal and contact information. It’s crucial to tailor your resume to highlight relevant skills and experiences, especially those related to customer service and retail.

After you submit your application, the hiring team at Journeys will review it and, if they see a potential match, they may reach out to you for an interview. Be prepared to discuss your passion for fashion and your customer service abilities during the interview, as these are key qualities Journeys looks for in candidates. Overall, it’s a great opportunity to join a fashion-forward retail team, so put your best foot forward in the application process!

Journeys Work Environment

To work at Journeys, you typically need to be at least 16 years old, as this is the minimum age requirement for many entry-level positions in the retail industry. However, the specific age requirement may vary depending on local labor laws and the position you are applying for, so it’s always a good idea to check with your local Journeys store or their website for any age-related restrictions.

Journeys offers a range of positions within their company, catering to different skill sets and career aspirations. Some of the common positions you can find include Sales Associates, Store Managers, Assistant Store Managers, Stock Clerks, and Merchandisers. They also have opportunities at their corporate office, including roles in areas such as marketing, finance, human resources, and more.

Journeys values diversity and often provides opportunities for advancement within the company, allowing employees to grow their careers and take on leadership roles over time.

Journeys Company Culture

As for the company culture, Journeys is known for its youthful and energetic atmosphere. It’s a place where individuality and personal style are celebrated, which is reflected not only in the products they offer but also in their team members.

Teamwork, creativity, and a passion for fashion are encouraged, making it an engaging and dynamic workplace. Additionally, Journeys places a strong emphasis on customer service, so a friendly and customer-oriented attitude is highly valued. Overall, working at Journeys can be a great fit if you enjoy a fun and customer-focused environment while staying on top of the latest fashion trends.

Journeys Job Opportunities

here’s an overview of job opportunities at Journeys, spanning from entry-level to senior positions, along with typical job requirements:

Entry-Level Positions:

  • Responsibilities: Assist customers in finding and purchasing footwear and accessories, maintain store appearance, and provide exceptional customer service.
  • Requirements: No specific education is usually required, but prior retail or customer service experience can be helpful.
  • Responsibilities: Process customer transactions, handle payments accurately, and ensure a smooth checkout experience.
  • Requirements: Generally, a high school diploma or equivalent is preferred, and experience in cash handling or a similar role can be beneficial.

Intermediate Positions:

  • Responsibilities: Support store management, assist in staff supervision, and ensure efficient store operations.
  • Requirements: Typically, a high school diploma or equivalent is required, along with several years of retail experience and some supervisory skills.

Senior Positions:

Store manager:.

  • Responsibilities: Oversee overall store operations, manage staff, and ensure store profitability.
  • Requirements: Extensive experience in retail management and a proven track record of leadership are typically necessary.

District Manager:

  • Responsibilities: Manage multiple store locations within a designated district, evaluate performance, and implement corporate strategies.
  • Requirements: A bachelor’s degree in business management or a related field is often preferred, along with a strong background in multi-unit retail management.

Please note that specific responsibilities and requirements can vary based on the size and location of the store. Journeys values individuals who are passionate about fashion, footwear, and delivering excellent customer service.

Compensation for these positions can vary depending on factors like location, experience, and individual performance, with entry-level positions often offering hourly wages and senior management roles providing competitive salaries and potential bonuses. Whether you’re seeking an entry-level job or aiming for a leadership role in the retail industry, Journeys offers opportunities for growth and advancement.

Related :  Famous Footwear Application Online Jobs & Career Information

Journeys Employment and Salary information

here’s an overview of the application process at Journeys, common positions they hire for, their responsibilities, and average earnings for each role:

Application Process:

  • Online Application: Start by visiting the Journeys careers website to browse available job openings.
  • Job Search: Explore positions in your area and select the one that aligns with your interests and qualifications.
  • Create an Account: You’ll likely need to create an online profile or account to complete the application.
  • Complete Application: Fill out the application form, providing your contact information, work history, and any relevant skills or certifications.
  • Resume Submission: Attach your resume, if applicable, to highlight your experience and qualifications.
  • Assessment Tests: Depending on the role, you may need to complete assessment tests to evaluate your skills and abilities.
  • Interview: If your application is successful, you may be invited for an interview, which can be in-person, via phone, or through a video call.
  • Background Check: Journeys may conduct a background check as part of the hiring process to ensure a reliable workforce.
  • Offer and Onboarding: If selected, you’ll receive a job offer, complete necessary paperwork, and undergo training before starting your new role.

Common Positions:

  • Average Earnings: Sales associates often earn around minimum wage or slightly higher, depending on experience and location.
  • Average Earnings: Cashiers typically earn hourly wages ranging from $9 to $12 per hour, depending on experience and location.
  • Average Earnings: Assistant managers often earn salaries ranging from $30,000 to $40,000 or more annually, depending on experience and location.
  • Average Earnings: Store managers typically earn annual salaries ranging from $40,000 to $60,000 or more, depending on experience and location.
  • Average Earnings: District managers often earn annual salaries ranging from $60,000 to $90,000 or more, depending on experience and location.

These figures are approximate and can vary based on factors like location, experience, and individual performance. Journeys values individuals who are passionate about fashion, footwear, and delivering excellent customer service. Whether you’re seeking an entry-level job or aiming for a leadership role in the retail industry, Journeys offers opportunities for growth and advancement.

Journeys Application Tips

Here are some valuable tips to help you successfully apply for a position at Journeys:

  • Tailor your resume to match the specific role you’re applying for.
  • Highlight relevant skills, experiences, and specific achievements.
  • Learn about the company’s history, values, and its commitment to offering trendy footwear and fostering a unique shopping experience.
  • Understand Journeys’ culture, which often emphasizes individuality, self-expression, and community engagement.
  • Emphasize customer-centric skills such as communication and problem-solving.
  • Be prepared to discuss your contributions to creating a positive and personalized shopping experience during the interview.
  • Highlight your expertise in the retail industry on your resume.
  • Provide examples of how you’ve contributed to the success of previous employers, such as increasing sales or improving store layouts.
  • Dress stylishly and professionally for the interview to reflect Journeys’ commitment to fashion and self-expression.
  • Demonstrate strong communication skills, including active listening, during the interview.
  • Consider sending a polite follow-up email after submitting your application.
  • Send a thank-you email promptly after the interview to convey your appreciation for the opportunity and to reiterate your enthusiasm for joining the Journeys team.

By following these tips, you can enhance your chances of successfully navigating the application process and securing a position at Journeys, whether you’re aspiring to work in retail sales, management, or another role within the company known for its commitment to stylish footwear and fostering self-expression and individuality among its customers and team members.

Benefits of working at Journeys

Working at Journeys, a popular footwear and apparel retailer, comes with several benefits that can enhance your job satisfaction and overall work experience. Here are some key advantages of joining the Journeys team:

Employee Discounts :

Enjoy significant discounts on a wide range of footwear, clothing, and accessories, allowing you to stay stylish while saving money.

Flexible Schedules :

Journeys often offers flexible work schedules, making it a suitable choice for students, part-time job seekers, or individuals with varied availability.

Training and Development :

You’ll receive training in customer service, product knowledge, and sales techniques, which can boost your skills and employability.

Commission Opportunities :

Depending on your role, you may have the chance to earn commissions on top of your base pay by achieving sales targets.

Team Environment :

Journeys fosters a team-oriented culture, providing you with the opportunity to work alongside friendly and supportive colleagues. Building strong relationships with your coworkers can make your work experience enjoyable and fulfilling.

Career Growth :

The company values internal promotion, so there are opportunities for advancement. You can start as a sales associate and work your way up to supervisory or management positions as you gain experience and demonstrate your dedication.

Recognition and Rewards :

Journeys often recognizes and rewards high-performing employees through incentive programs and bonuses.

Uniform Allowance :

Depending on your position, Journeys may provide an allowance for uniforms or clothing, reducing your clothing expenses for work.

Company Culture :

Journeys promotes an inclusive and fun company culture, which can make your workdays more enjoyable. They often organize events and initiatives that engage both employees and customers.

Employee Assistance Programs :

Some Journeys locations offer employee assistance programs that provide resources for personal and professional challenges, including counseling services and financial guidance.

Related posts:

  • Meijer Application Online Jobs & Career Information
  • Dick’s Sporting Goods Application Online Jobs & Career Information
  • Hertz Application Online Jobs & Career Information
  • Casey’s Application Online Jobs & Career Information
  • Best Buy Application Online Jobs & Career Information

Rate this article

Your page rank:

journeys job interview

MegaInterview Company Career Coach

Step into the world of Megainterview.com, where our dedicated team of career experts, job interview trainers, and seasoned career coaches collaborates to empower individuals on their professional journeys. With decades of combined experience across diverse HR fields, our team is committed to fostering positive and impactful career development.

You may also be interested in:

Job application, holland usf application online jobs & career information, enterprise car rental application online jobs & career information, brooks brothers application online jobs & career information, bon ton application online jobs & career information, interview categories.

  • Interview Questions
  • Cover Letter
  • Interview Tips

Megainterview/Contact

  • Career Interview Questions
  • Write For Megainterview!
  • Editorial Policy
  • Privacy Policy / GDPR
  • Terms & Conditions
  • Contact: [email protected]

Sign-up for our newsletter

🤝 We’ll never spam you or sell your data

Popular Topics

  • Accomplishments
  • Adaptability
  • Career Change
  • Career Goals
  • Communication
  • Conflict Resolution
  • Creative Thinking
  • Critical Thinking
  • Cultural Fit
  • Customer Service
  • Entry-Level & No Experience
  • Growth Potential
  • Honesty & Integrity
  • Job Satisfaction
  • Negotiation Skills
  • Performance Based
  • Phone Interview
  • Problem-Solving
  • Questions to Ask the Interviewer
  • Salary & Benefits
  • Situational & Scenario-Based
  • Stress Management
  • Time Management & Prioritization
  • Uncomfortable
  • Work Experience

Popular Articles

  • What Is The Most Challenging Project You Have Worked On?
  • Tell Me About a Time You Had to Deal With a Difficult Customer
  • What Have You Done To Improve Yourself In The Past Year?
  • Interview Question: How Do You Deal With Tight Deadlines?
  • Describe a Time You Demonstrated Leadership
  • Tell Me About a Time When You Took Action to Resolve a Problem
  • Job Interview Questions About Working in Fast-Paced Environments
  • Job Interview: What Areas Need Improvement? (+ Answers)
  • Tell Me About a Time You Were On a Team Project That Failed
  • Tell Me About a Time You Managed an Important Project

Our mission is to

Help you get hired.

Hofplein 20

3032 AC, Rotterdam, the Netherlands

Turn interviews into offers

Every other Tuesday, get our Chief Coach’s best job-seeking and interviewing tips to land your dream job. 5-minute read.

  • Side Hustles
  • Power Players
  • Young Success
  • Save and Invest
  • Become Debt-Free
  • Land the Job
  • Closing the Gap
  • Science of Success
  • Pop Culture and Media
  • Psychology and Relationships
  • Health and Wellness
  • Real Estate
  • Most Popular

Related Stories

  • Land the Job The No. 1 thing to avoid in a job   interview, says a former Google recruiter
  • Land the Job The No. 1 reason people 'fail' job interviews, says   ex-Amazon recruiter: 'It causes a lack of trust'
  • Land the Job How to use ChatGPT voice to   prepare for a job interview
  • Land the Job Ex-Amazon recruiter: 3 red flags hiring   managers look for in job candidates
  • Land the Job Don't use these phrases in a job   interview, they are ‘major red flags'

3 stories to tell in a job interview, according to a former Google recruiter: 'I want people that improve over time'

thumbnail

For employers, there are various red flags in a job interview.

Showing up late could be a red flag , being unprepared to talk about the job is another, and there are also phrases that might cause them to raise an eyebrow. "I work too hard" and "I'm a perfectionist," for example, make it sound like "you are full of s---," says Nolan Church , former Google recruiter and current CEO of salary data company FairComp .

Conversely, there are things employers like to hear during an interview. "I always tell people to come with stories," says Church. Here are the kinds of stories he likes to hear.

'People are so scared to talk about their imperfections'

One type of story Church recommends sharing is "a time when you f----- up," including "what happened and what you learned."

"People are so scared to talk about their imperfections or their blemishes during interviews," he says. "And I actually think that that's a strength." Church does not expect the people he hires to be perfect. He knows they're human and therefore not infallible. What he cares about is hiring someone who's going to take in the lessons when they do mess up and figure out how to be better going forward.

"I want people that reflect," he says. "I want people that improve over time, that have a growth mindset." Find a work story that illustrates both when you made the wrong decision on a project and how it made you better at your job.

DON'T MISS: The ultimate guide to acing your interview and landing your dream job

Show 'mental agility'

Another type of story Church recommends including is a time when you were willing to go against your instinct.

"Come with a story about a time when you were really hell bent on doing it one way and you changed your mind and did it another way," he says. Maybe you wanted to try out a new workflow but your team thought another would be more effective, for example, so you agreed to try it.

To him, this type of story shows "you were a team player," he says. The human ego can come into play in the workplace pretty easily. People want to feel like their way is best. In a work setting, though, "getting to the right answer is the thing that the business cares about," he says, whether that was the direction you wanted to go in or not. And you have to be willing to set your ego and ideas aside and work with your team to do that.

"When you can show that level of mental agility," he says, "employers love that."

Explain how you 'ran an experiment'

Finally, Church loves to hear stories about experiments. Anecdotes about how you "ran an experiment to validate the hypothesis" can be impressive.

Often businesses don't necessarily test out their ideas before they unleash their products on the world. "We tend to just want to, like, lock ourselves in the cave and come out with the big bang," he says. But without having collected some data on the ground about interest in the product or how it works, it's hard to know if that big bang will actually find success. It's those very experiments which can help steer companies in the right direction.

"Experiments give you higher probability and de risk bad outcomes," he says. Share a story about how you've implemented experiments in your own work and how you would use them in the role you're interviewing for. If you can prove you're already thinking in that way, that could put you ahead of other candidates.

Want to land your dream job in 2024?   Take CNBC's new online course How to Ace Your Job Interview  to learn what hiring managers are really looking for, body language techniques, what to say and not to say, and the best way to talk about pay. CNBC Make It readers can save 25% with discount code 25OFF.

What to say when an interviewer asks, Are you afraid of public speaking?

  • Undergraduate Students
  • Graduate Students
  • Parents & Families
  • Faculty & Staff
  • First Generation
  • International Students
  • Military / Veterans
  • Students With Disabilities
  • Arts, Media & Communications
  • Business, Finance, Consulting & Data
  • Education, Government, Non-profit & Policy
  • Energy, Environment & Sustainability
  • Healthcare & Wellness
  • Law, Public Safety, Corrections & Security
  • Science, Technology & Engineering
  • Explore Your Interests
  • Grow Your Career Network
  • Navigate a Career Fair
  • Prepare for an Interview
  • Prepare for Graduate School
  • Search for a Job, Internship or Co-op
  • Understand & Negotiate a Job Offer
  • Use Job Trend Data
  • Write a Resume or Cover Letter
  • Career Connected Experiences
  • Career Readiness
  • Immersive Scholars
  • Professional Co-op Program
  • Student Employment
  • Internships
  • River Hawk Experience Distinction (RHED)
  • Full-time Job Postings
  • Career Outcomes
  • Mission & Approach
  • Meet the Team
  • Request a Presentation
  • Access Handshake
  • Meet With an Advisor

How Professional Associations Can Support BIPOC Professionals’ Career Journeys

  • Share This: Share How Professional Associations Can Support BIPOC Professionals’ Career Journeys on Facebook Share How Professional Associations Can Support BIPOC Professionals’ Career Journeys on LinkedIn Share How Professional Associations Can Support BIPOC Professionals’ Career Journeys on X

journeys job interview

Joining professional associations is an excellent strategy for employees to connect with like-minded individuals and gain access to a wealth of resources, information, and opportunities related to their industry of interest.

These associations provide a platform for networking, mentoring, and professional development that can be crucial in advancing your career. By joining such organizations, you can broaden your knowledge, skills, and perspectives while building relationships with peers, experts, and potential employers.

Additionally, professional associations often advocate for the interests of their members, including issues related to diversity, equity, and inclusion, advocacy, and empowerment for BIPOC students. These organizations often work to address systemic barriers and provide a voice for underrepresented communities in the professional world. According to a report by Johnson (2019), participating in these organizations can help BIPOC students develop leadership skills and make meaningful contributions to their fields while also advocating for diversity and inclusion. Overall, professional organizations can play a pivotal role in supporting the personal and professional growth of BIPOC college students.

To that end, here at the Career & Co-op Center, we are always on the lookout for different organizations or resources about organizations that can be valuable to our BIPOC students. This week, we wanted to share a few following articles from Vault.com that highlight some fantastic professional associations to consider. Click of the links below to read more about these resources.

  • Top Black Professionals’ Networks in STEM   
  • For a list of professional networks by industry

Finding a community can bring so much value to numerous areas of your professional life. To learn more about networking, reach out to the organizations, or how to find other professional organizations that might interest you, reach out to our office and chat with one of our Career Advisors .

' src=

IMAGES

  1. Journeys Interview Questions- With Simple Answers

    journeys job interview

  2. Journeys Interview

    journeys job interview

  3. Journeys Application

    journeys job interview

  4. 10 Questions to Ask During an Interview: Determining Culture Fit

    journeys job interview

  5. Key Moments of The Employee Journey Map: [Template]

    journeys job interview

  6. How to Introduce Yourself at a Job Interview

    journeys job interview

VIDEO

  1. The Most POWERFUL Signs of Manifestation From universe

COMMENTS

  1. Journeys Interview Questions

    3.4. 125,902 Reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Journeys interview details: 647 interview questions and 511 interview reviews posted anonymously by Journeys interview candidates.

  2. Journeys Interview Questions & Answers

    Commonly asked questions, as reported by candidates. They asked me about my pervious experience at my old job, how I felt about my previous manager/supervisor and, best/ worse parts of my last job, and a lot of "what would u do" questions about customer…. Shared on July 10, 2021. Are you able to set goals and upsell merchandise daily.

  3. Top 25 Journeys Interview Questions & Answers

    In this article, we will explore some of the most common interview questions at Journeys and provide valuable insights to help you land your dream job. Journeys Hiring Process. The Journeys hiring process is generally described as straightforward and easygoing, with interviews often conducted by store managers or assistant managers.

  4. Journeys Interview Questions & How to Get a Job Tips

    How to Get a Job at Journeys. The Journeys hiring process helps retail job seekers find meaningful employment. Once an applicant submits the required information, a hiring manager contacts the prospective team member about scheduling a job interview. Applicants generally hear back from hiring managers within a few days.

  5. Journeys Sales Associate Interview Questions

    Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. 306 Journeys Sales Associate interview questions and 246 interview reviews. Free interview details posted anonymously by Journeys interview candidates.

  6. 100+ Journeys Interview Questions & Answers

    3.5. 125,466 reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Journeys interview details: 647 interview questions and 511 interview reviews posted anonymously by Journeys interview candidates.

  7. 100+ Journeys Interview Questions & Answers

    3.4. 1,25,810 reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Journeys interview details: 647 interview questions and 511 interview reviews posted anonymously by Journeys interview candidates.

  8. Careers

    Journeys Prides Itself on Maintaining a Work Hard/Play Hard Environment. Check Out Journeys Careers Now! Journeys Journeys Kidz. Get $5 off $25 + Free Shipping - Join Journeys All Access ... If you are ever asked to submit payment to Genesco in connection with a job search, interview or as a condition for accepting a position, please contact us ...

  9. Mastering the Art of Journeys Interview Questions: Tips and Common

    Preparing for a job interview can be a nerve-wracking experience, especially when it comes to tackling specific types of questions. One type that often leaves candidates feeling perplexed is the journeys interview question. ... Journeys interview questions can be challenging, but with the right preparation and approach, you can navigate them ...

  10. Journeys interview questions & answers

    When asked in an Indeed survey about the difficulty of their interview at Journeys, most respondents said it was easy. After interviewing at Journeys, 52% of 27 respondents said that they felt really excited to work there. The next most popular option was that they felt a bit more excited to work there with 26% of 27 respondents choosing this.

  11. Questions and Answers about Journeys Interviews

    Browse questions (27) Ask a question. 27 questions about Interviews at Journeys. Should you wear a mask to your interview if you have your covid shot. Asked June 30, 2021. no you do not have to wear a mask. Answered June 30, 2021. Answer See 4 answers. Report.

  12. Journeys Careers and Employment

    Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.

  13. Working at Journeys

    65% of job seekers rate their interview experience at Journeys as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Journeys.

  14. Journeys Interview

    A Journeys sales associate talks about the interview process, interview questions, how to get a job and what it is like to work for Journeys .

  15. Journeys Careers

    However, Genesco will NEVER ask you to pay any money as a condition of accepting a position. If you are ever asked to submit payment to Genesco in connection with a job search, interview or as a condition for accepting a position, please contact us at (615) 367-7679. Why work just anywhere, when you can work at Journeys? A 40% off employee ...

  16. Journeys Interview Questions & Answers

    Journeys Job Interview Tips. When you are ready to apply for a job at Journeys, doing so is as simple as going online to their career page. There, you will be presented with different job opportunities, including customer service, store jobs, distribution jobs, and more. Just click the link corresponding to the area of work that you want to ...

  17. How to Share Your Professional Journey in an Interview

    Tell it like a Story. Telling your career journey like a story ...

  18. Journeys Interview

    https://www.job-applications.com/journeys-job-interview-tips/A Journeys Retail Associate talks about the interview process, interview questions, how to get a...

  19. Journeys Interview

    A former Journeys sales associate gives us insight into the job's duties, work atmosphere, and application and interview process. ... work atmosphere, and application and interview process. More ...

  20. Journeys Assistant Manager Interview Questions

    Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. 25 Journeys Assistant Manager interview questions and 23 interview reviews. Free interview details posted anonymously by Journeys interview candidates.

  21. 10 Common Job Interview Questions and How to Answer Them

    Vicky Oliver is a leading career development expert and the multi-best-selling author of five books, including 301 Smart Answers to Tough Interview Questions, named in the top 10 list of "Best ...

  22. Journeys Application Online Jobs & Career Information

    Journeys operates numerous brick-and-mortar stores across North America, as well as an online platform, making it a go-to destination for individuals seeking the latest footwear and fashion trends, and a potential employer for those interested in retail and customer service careers. Journeys Job Application Process

  23. Journeys Interview

    https://www.job-applications.com/journeys-job-application/A Journeys sales associate talks about the interview process, interview questions, how to get a jo...

  24. Stories to tell in a job interview, says former Google recruiter

    In a job interview, consider telling a story of a mistake you made and what you learned. "I want people that reflect," says ex-Google recruiter Nolan Church.

  25. How Professional Associations Can Support BIPOC Professionals' Career

    Image Source: Canva Joining professional associations is an excellent strategy for employees to connect with like-minded individuals and gain access to a wealth of resources, information, and opportunities related to their industry of interest.