safari tent accommodation victoria

Castlemaine Gardens Luxury Safari Tents

1 Doran Ave (off Walker St), 3450 Castlemaine, Australia – Excellent location – show map

Cleanliness

Value for money

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The tent was spacious and well appointed; had pretty well everything you could ask for and expect from a luxury family-sized experience... better than most hotels that we've stayed at. The amazing thing was how clean the tent was - including all the cups/utensils and bedding. Just brilliant. The AC was quiet and worked well to warm the tent. The claw-foot bath on the decking was beautiful. The beds and bathroom was brilliant, and our 12/16yo actually had fun in the children's nook.

Loved the exterior, interior and the outside bath tub

Safari tents set us was exceptional and great fun. The bath tub on the verandah was brilliant surrounded by fairy lights. Tent included everything we needed.

We booked the safari tent and the luxury glaming tent. Well managed, neat and clean with all basic amenities available. Very helpful staff as we had to call on after hour line for finding our tents. Lovely spot to unwind and relax. Definitely worth a visit!

My daughter and I thoroughly enjoyed our time in the safari tent. It was so relaxing in the bath on the deck, looking out to the trees and listening to the birds. We will definitely be back and will recommend to family and friends.

This place has everything you need for a special get away😊 We loved staying there.

The glamping experience in these safari tents is exceptional. With clawfoot bath on the front deck, swathed in string lights, and all the beauty and serenity of flora and fauna at your doorstep, as well as sturdy and stylish interior features to cater to all your creature comforts, you'd be hard pressed to find a better glamping experience anywhere else in Victoria. Despite people nearby we still felt we had plenty of privacy especially for bathing on the front deck. Plenty of extra doonas too for the cold nights and a decent heating system. The accommodation is also conveniently located near some of Castlemaine's best restaurants and shops and offers great walks on and off path near the Botanical Gardens.

Perfect weekend away out of the city into a lavish and picturesque location with beautiful amenities and walking distance from everything. Hosts offered contactless check in and check out to be more covid safe, which was reassuring and seamless. We'll definitely be back again, with our laptops and working from the beautiful tent when we need a change of scenery. We'll bring the kids next time, too! They'd love the jumping pillow and the pool being right next door to the caravan park. Something for everyone.

Great reminder email and messages that you have sent prior to our booking.

Excellent day out. And our stay was wonderful. Highly recommended.

Castlemaine Gardens Luxury Safari Tents Reserve now

Lock in a great price for Castlemaine Gardens Luxury Safari Tents – rated 9.3 by recent guests!

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Featuring a terrace, Castlemaine Gardens Luxury Safari Tents offers accommodations in Castlemaine. This property offers access to a balcony, free private parking, and free Wifi. The property provides barbecue facilities and outdoor furniture. This air-conditioned luxury tent comes with a fully equipped kitchenette, a seating area, a dining area, and a flat-screen TV. Towels and bed linen are offered in the luxury tent. For added privacy, the accommodation has a private entrance and is protected by full-day security. For guests with children, the luxury tent features an indoor play area and outdoor play equipment. Guests at Castlemaine Gardens Luxury Safari Tents can enjoy cycling nearby, or make the most of the garden. Bendigo Train Station is 24 miles from the accommodation, while Central Deborah Gold Mine is 23 miles from the property. The nearest airport is Melbourne Airport, 65 miles from Castlemaine Gardens Luxury Safari Tents.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

• Free parking
• Non-smoking rooms
• Family rooms

Property highlights

Top Location: Highly rated by recent guests (9.3)

Free Private Parking Available On Site

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Availability

Select dates to see this property's availability and prices

Property practices

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Hosted by Castlemaine Gardens Luxury Safari Tents

Amenities of castlemaine gardens luxury safari tents great facilities review score, 9.3.

• Toilet paper
• Bathtub or shower
• Private Bathroom
• Free toiletries
• Wardrobe or closet
• Garden view
• Outdoor furniture
• BBQ facilities
• Dining table
• Electric kettle
• Refrigerator
• Kitchenette
• Socket near the bed
• Live music/Performance Off-site
• Cycling Off-site
• Hiking Off-site
• Golf course (within 2 miles)
• Dining area
• Sitting area
• Flat-screen TV
• Tea/Coffee maker
• Private check-in/out
• Wake-up service
• Express check-in/out
• Outdoor play equipment for kids
• Indoor play area
• Board games/Puzzles
• Fire extinguishers
• CCTV in common areas
• 24-hour security
• Electric blankets
• Air conditioning
• Smoke-free property
• Mosquito net
• Private entrance
• Ironing facilities

See availability House rules

From 2:00 PM to 8:00 PM

From 8:00 AM to 10:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

The entrance to the property is closed between 10:00 PM and 8:00 AM

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Accepted payment methods

Cash is not accepted Castlemaine Gardens Luxury Safari Tents accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking is not allowed.

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets are not allowed.

The fine print Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

FAQs about Castlemaine Gardens Luxury Safari Tents

Is castlemaine gardens luxury safari tents popular with families.

Yes, Castlemaine Gardens Luxury Safari Tents is popular with guests booking family stays.

How much does it cost to stay at Castlemaine Gardens Luxury Safari Tents?

The prices at Castlemaine Gardens Luxury Safari Tents may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

What are the check-in and check-out times at Castlemaine Gardens Luxury Safari Tents?

Check-in at Castlemaine Gardens Luxury Safari Tents is from 2:00 PM, and check-out is until 10:00 AM.

How far is Castlemaine Gardens Luxury Safari Tents from the center of Castlemaine?

Castlemaine Gardens Luxury Safari Tents is 0.9 miles from the center of Castlemaine. All distances are measured in straight lines. Actual travel distances may vary.

What is there to do at Castlemaine Gardens Luxury Safari Tents?

• Live music/Performance

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3 Bedroom Unit

2 Bedroom Unit

Vineyard Suite

Safari Tent

Powered Site

Description

Our Safari tents are for the family looking for adventure.

Imported from the Netherlands,  your safari tent has the creature comforts of home (yep, it has a mini kitchen, a bathroom and aircon) while creating an unforgettable holiday experience. There is a little bar fridge for the essentials, but a good idea to bring an esky just so you really feel like you’re getting the full camping adventure!! The toaster, kettle and microwave help with breakfast and heating bits and pieces but the BBQ on your deck is your go-to. If you need an oven, they aren’t far away in the communal camp kitchens, so that’s an option. too.

The other question is TV or not? Nope, we had to draw the line – it is glamping, camping but glamorous.

Air Conditioner All linen provided Balcony/Courtyard/Verandah/Patio BBQ – Private Bunk Bed(s) Cutlery & Crockery Dining Table & Chairs Ensuite Fridge/Freezer Heater Microwave Open Plan Queen Bed Shower – no bath Toaster Welcome Tea, Coffee and Sugar

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Privacy overview.

• Accommodation

Pebble Point is an exclusive bush retreat nestled behind the cliff tops and rock formations of the world famous Twelve Apostles. Six spacious safari tents are conveniently situated at the end of the Great Ocean Walk in the small coastal village of Princetown, approximately two and a half hours from Melbourne.

Pebble Point is one of the few places in the world situated within metres of three national parks. The three parks highlight world class coastal scenery, wildlife viewing and marine environments. Pebble Point accommodation provides a unique opportunity to experience this special part of the world while ensuring your impact on the environment is minimal. Learn more...

© Pebble Point Accommodation - Great Ocean Road - The Twelve Apostles | Website by: Getpixel

• Glamping ACT
• Glamping NSW
• Glamping NT
• Glamping QLD
• Glamping SA
• Glamping TAS
• Glamping VIC
• Glamping WA

• Glamping In Victoria

Found on the lowest point of Australia’s east coast, Victoria is one of Australia’s smallest states, but it packs a big punch. Here you’ll find an abundance of diverse regions to explore, and many activities that will leave you with lasting memories. Victoria has it all, from sweeping coastlines, to national parks and hiking trails that are teeming with wildlife. Victoria is also known for its food and wine culture which is admired from around the world. Explore a range of different winery regions, or one of the many hatted restaurants in Melbourne. Even better, you don’t need to travel far to experience something new. Many of Victoria’s unique regions can be easily reached as day trips from Melbourne.

Victoria is well known for its four seasons in one day. It’s not unusual to start the day off sunny, and find yourself reaching for the jumper by the afternoon. So pack layers! The seasons of Australia are the opposite from what you’ll find in the northern hemisphere. Melbourne heats up in summer (December to February), starts to cool down in autumn (March to May), can be quite cold in winter (June to August), and slowly starts to warm up in spring (September to November).

Glamping Accommodation in Victoria

If you’re looking for holiday ideas in Victoria, glamping is a great way to try something new. Short for glamour camping, glamping gives you a unique style of accommodation. It allows you to get back in touch with nature, while still enjoying your favourite creature comforts. Glamping isn’t just about tents. There are a few styles of glamping you can try, from safari tents, to yurts, to domes, or eco lodges. This is perfect for a romantic weekend away for two, or a fun trip out with your mates. Either way, glamping in Victoria will give you an experience you’ll never forget!

Bell Tents in Victoria

Safari Tents in Victoria

Yurts in Victoria

Bell Tent Glamping Victoria

Bell tents are quickly becoming a popular glamping accommodation type in Victoria. They’re quite spacious on the inside, so can very comfortably sleep two or more people. If you’re looking to reconnect with nature, while keeping your favourite creature comforts, then bell tents are a great way to go. Most bell tent glamping accommodations in Victoria offer beautifully made beds with table, lighting and food storage included.

True to their name, bell tents are simple in structure and circular in shape. They are supported by a central pole, covered by a cotton canvas. Bell tents are stabilised using guy rope, which are connected to the top of the walls and held down by pegs at the bottom. They are aesthetically pleasing to the eye, and many Victorian glamping businesses dress these up beautifully for their guests. To find bell tent glamping accommodation near you in Victoria, check out the Australian Glamping Getaway directory.

Safari Tent Glamping Victoria

If you’re looking for a little bit of extra luxury for your next glamping experience, then safari tent glamping in Victoria is a great option. Luxury safari tents offer a more premium accommodation lodging. They are larger and rectangular in shape, and are supported by fibreglass (or aluminium) poles. Completely waterproof, these tents are made with light (but durable) cotton canvas material. Many Victorian glamping businesses fix their safari tents to some form of hard flooring, making a more permanent tent structure.

The size of the safari tent allows for a more luxurious glamping experience. Some safari tents in Victoria are big enough to accommodate multiple rooms, simulating a small home or apartment. So, if you’re looking for a bit of extra room on your glamping holiday, then safari tent accommodation is a great option. You’ll typically be greeted by a comfortable bed, and in a lot of cases, your very own ensuite bathroom facilities. Check out these glamping safari tent accommodations, and find the best safari tent camping near me in Victoria.

Yurt Glamping Victoria

Yurts aren’t quite as common as other tents here in Victoria, but they’re certainly unique and increasing in popularity. A yurt is made of lattice and wood, and is covered in water-proof fabric. They are circular in size, and you might recognise them from traditional Mongolian-style housing. Choosing a yurt for your next glamping experience is perfect if you’re looking for something different.

Best of all, most yurt glamping accommodations in Victoria still hold your creature comforts. You will typically find yurt accommodations providing full bedding, heating and running water. So you can still explore the great outdoors that Victoria has to offer, and come back to your yurt for a relaxing and comfortable evening. There are yurt accommodations to suit most budgets, whether you’re looking for a fun-filled family vacation, or a romantic trip away. The Glamping Australia directory can easily help you find your next yurt glamping holiday in Victoria.

Interested in Listing Your Glamping Destination?

Join glamping businesses across Victoria listing on Glamping Australia so they can be found by glamping enthusiasts planning their next trip across Victoria

Glamping Destinations in Victoria

With so many diverse regions to explore in Victoria, there are plenty of glamping destinations you can find here. From the inner city of Melbourne, out to regional Victoria, there are countless exciting places ready for you to explore. Whether you’re looking for a trip to secluded bushland, the open fields of regional Victoria, or somewhere by the ocean, you can enjoy your camping experience in style.

The great thing about glamping is that you don’t have to worry about pitching the tent! Everything for your glamping experience is ready and waiting for you. You can explore the amazing range of elements that Victoria has to offer you through the day. Then come back to a comfy and inviting luxury camping accommodation for the evening. Who said camping was hard work?!

Glamping in the Yarra Valley

Glamping in Mornington Peninsula

Glamping on the Great Ocean Road

Yarra Valley Glamping

If you’re trying to find the right destination for your next glamping vacation, look no further than Yarra Valley. With sweeping green fields and plush vineyards, Yarra Valley is one among the foremost beautiful locations in Victoria, making it the perfect getaway. After you’ve enjoyed an excellent night’s sleep on the premium bedding in your tent, you’ll head out and explore the valley. You could take a stroll through the gorgeous Alowyn Gardens, or spend each day sampling different vintages at one among the various area wineries. Once you’ve had your fun, you’ll return to your tent to relax around a roaring campfire or to wash up in your ensuite bathroom.

The Yarra Valley has become well-known for its Chardonnay. Here you’ll visit wineries like Coombe Yarra Valley or De Bortoli Wines to participate in wine tastings. Wherever you opt to go to, Glamping Australia has your Victoria glamping accommodation covered.

Top Attractions When Glamping in the Yarra Valley

The Yarra Valley is only a short 90 minute drive from Melbourne. Here you will find a range of things to do for your next glamping vacation. You could take an early morning balloon flight, experience one of the many local wineries, and you may even be lucky enough to encounter a platypus. There are plenty of walking trails, scenic winding roads, arts and craft stores and renowned gardens to explore.

Four Pillars Distillery

Four Pillars Gin is Australia’s favorite craft distillery. Since launching in 2013, they are now well-renowned around the world as one of the best gin producers. They have certainly done Victoria proud! Four Pillars Distillery is the perfect place to relax and sip on a Gin and Tonic or try their range of award-winning gins with friends before heading back to your glamping accommodation.

Healesville Sanctuary

If you’re looking to experience the wonderful and iconic animals of Australia, then Healesville Sanctuary is a must-visit for your Yarra Valley trip. Here you will find dingoes, wombats, koalas, emus and our popular platypus. They also hold a range of spectacular shows throughout the day where you can experience these beautiful animals up close and personal. The sanctuary is also surrounded by secluded walking tracks where you can discover the calming local river and peaceful bushland that Healesville has to offer.

Yarra Ranges Park

Home to Melbourne’s water catchment of the Yarra River, the Yarra Ranges Park features many hiking trails to explore, that are lined with beautiful Mountain Ash trees. There are plenty of observation platforms and rainforest walkways on the southern slopes of Mount Donna Buang. You can even enjoy skiing and tobogganing at the higher altitudes of Lake Mountain in winter. As you head from Healesville through to Marysville you have a scenic driving route full of ancient rainforests and glorious waterfalls at Keppel and Phantom Falls. After a big day out exploring, you can rest up in the comfort of your glamping tent.

Mornington Peninsula Glamping

Take long, leisurely strolls along the pristine sandy beaches, and wander the paths of the various wineries Mornington Peninsula has to offer. Enjoy the outdoors and hike through the national parks, or discover the view by horseback. You’ll experience stunning surroundings from your unique glamping accommodation. Mornington Peninsula is a perfect spot for wine lovers and foodies alike. Whether you’re looking for a luxury tent stay, a secluded treehouse in the bush, or a remote cottage nestled away near the ocean, there are glamping options for everyone to experience. Choosing glamping accommodations allows you to immerse yourself in nature, without losing all the comforts of home.

Top Attractions When Glamping in the Mornington Peninsula

There’s something for everyone when glamping in the Mornington Peninsula. Take a moment, and breathe in the fresh sea air. Enjoy a day out at one of the many boutique wineries and restaurants. Or for those looking for a bit more action, head down to the beach, or explore the many hiking trails through the area. At the end of the day, you can relax in your own cosy glamping tent, rested and ready for your next adventure.

Peninsula Hot Springs

If you’re looking to add a bit of luxury to your glamping holiday, then the Peninsula Hot Springs is a must. One-of-a-kind here in Victoria, this is an award-winning day spa destination that will leave you feeling relaxed and pampered. The private pools and baths contain natural thermal mineral waters, that will have your muscles relaxing in no time. The property is set in an idyllic location, and the baths are scattered to provide tranquil spaces for you to enjoy.

Two Bays Trail

For a bit more adventure on your glamping trip, why not head out to one of the many scenic hiking trails. The Two Bays Trail is the longest continuous walking trail in the Peninsula. It offers a diverse range of landscapes for you to explore. Here you will find boardwalks, bridges and steps to make your walking journey more enjoyable. Extend your glamping experience with a bit of extra nature to explore!

Ten Minutes by Tractor

If you’re looking for a foodie experience to delight your taste buds, then Ten Minutes by Tractor is a must on your glamping itinerary. They offer great wine tastings with their intimate cellar door experience, and food that will leave you wanting more at their hatted restaurant. Their foods are locally sourced from surrounding farms. And their dishes represent their local culture, from the bushland, to the hills and the coastline.

Great Ocean Road Glamping

The Great Ocean Road is a popular destination for tourists all over the world. You might know it from the famous 12 Apostles. There is so much to explore along this long, winding road that it’s worth staying for a night or two. What better way to stay in this region than by glamping. This region is perfect for exploring native wildlife, famous surf breaks, rainforest and waterfalls. Whether you enjoy a good road trip, hiking, or mountain biking – there’s something for everyone here.

Top Attractions When Glamping along the Great Ocean Road

Glamping accomodations along the Great Ocean Road allows you to really get back to nature, all with a bit of luxury included. Use the day to get out there and explore the many scenic routes this region has to offer, and then spend the night in your cosy glamping tent resting up for the next day’s adventure.

Bay of Islands

The Bay Of Islands offer gorgeous towering limestone stacks on view. This limestone soaks up different qualities of light throughout the day, so it’s a popular destination for those photography buffs. The deep turquoise colour of the ocean is magnificent, so be sure to make this part of your daily itinerary when exploring the Great Ocean Road.

Waterfall locations across The Great Ocean Road

When travelling along the Great Ocean Road, you’ll never be short of waterfalls to explore. Take the time to check out the local maps of national parks in this region for waterfall lookouts. Some are easily accessible, and others require a bit of hiking to get there. Either way, there’s something for everyone, regardless of your experience or fitness. A great idea is to base your glamping accommodation in Lorne, and then choose from a wide range of walks and picnic trails to explore through the day.

The National Park of Cape Otway is the southernmost point of the Great Ocean Road region. Here you can explore the gorgeous lush rainforests, which meet at pristine sandy beaches of this expansive coastline. The view here is breathtaking. And while you’re here, you can also visit Australia’s oldest lighthouse!

Interested In Checking Out Other Glamping Regions Across Victoria?

Glamping Melbourne

Glamping Great Ocean Road

Glamping Phillip Island

Glamping Lorne

Glamping Mornington Peninsula

Glamping Daylesford

Glamping Geelong

Glamping Gippsland

Glamping Yarra Valley

Glamping Grampians

Glamping Wangaratta

Glamping Bellarine

LUXURY GLAMPING SAFARI TENT (6 Berth)

•    Sleeps 6
•     
•    2 Bedroom/s
•    1 Bathroom/s
•    Pets Not Allowed

Our latest addition - 2 bedrooms, queen bed in the main room, 2 sets of bunks in the 2nd bedroom, kitchenette, bathroom with shower and toilet, One 55"Smart TV, large lounge/dining, large verandah and deck with seating, and a hammock. Split System Air Conditioner/Heater. All linen pillows and towels are provided. BYO pool towel.

• Air Conditioner
• All linen provided
• Balcony/Courtyard/Veranda
• BBQ - Private
• Bedrooms separate from living area
• Car parking - On Site
• Cooking Utensils
• Cot available for hire (on request)
• Cutlery and Crockery
• Dining Table & Chairs
• Fully Self Contained Kitchen
• High Chair available for hire (on request)
• Internet - Free Wireless
• Shampoo and Conditioner
• Shower - no bath
• Tree/Shaded Site
• Welcome Tea / Coffee and Sugar

2PM (An early check-in can be arranged with reception where available). After 6 pm arrivals, please contact Reception before 5.45 pm on the day of check-in.

10 AM (A late check-out can be arranged with reception where available)

Reception Hours

9AM to 6PM, 7 days a week.

Changes and Cancellation

In the event of a cancellation, the following will apply to all bookings: *Cancellations received within 7 days of arrival, sorry no refund. *School holidays, long weekends, public holidays, and local special events - cancellations must be notified at least 30 days prior to your scheduled arrival for a full refund, less a $40 cancellation handling fee. *All other times, cancellations must be notified 7 days prior to the day of scheduled arrival, to receive a refund less a $40 cancellation handling fee.

Not available in this accommodation

Deposits and Payments

Booking Online: All bookings must be paid in full at the time of booking. Booking over the Phone: *A minimum deposit of the first night's rate is required for all accommodation bookings. *For bookings during peak periods (e.g.School holidays, long weekends, public holidays, and local special events) a deposit of $300 for cabins and $150 for powered sites is required upon booking. *For peak periods - an account will be sent for full payment and must be received 30 days prior to arrival. *All other bookings are to be paid in full 7 days out from arrival date.

*The cancellation handling booking fee is $40. *Rates are nightly for up to two people unless otherwise indicated. *Adult rates apply to persons above 17 years. *Children rates apply to guests aged 2 to 17 years. *Infants under two years old stay free; fees apply as indicated for additional guests two years old and over. *Day visitors over two years old will be charged $10 per adult and $5 per child. *Rates and minimum booking periods are subject to change without notice.

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NRMA Victor Harbor Beachfront Holiday Park

Victor Harbor, SA

Safari Tent

Luxury camping with glimpses to the ocean.  Safari tent with one queen and two singles.  Features , heating and air-conditioning; full bathroom; lounge area with a TV and fireplace; outdoor area features a private barbecue and bath.

Availability

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11am sites, 12pm ensuites and 2pm cabins

Reception Hours

Our friendly staff at reception are available 8am – 7:30pm every day, except on Christmas Day when we have limited operating hours from 9am – 11am.

Changes and Cancellation

When you cancel your booking, fees may be charged under the following circumstances, which vary by season:

For bookings placed on or after 30 June 2023:

Premium and High season: Cancellations within 30 days of arrival will incur a cancellation fee equal to the total booking value.

Mid and Low season: Cancellations within 72 hours of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate.

For bookings placed prior to 30 June 2023:

Premium season: Cancellations within 30 days of arrival will incur a cancellation fee equal to the total booking value

High season: Cancellations within 14 days of arrival will incur a cancellation fee equal to the total booking value

Mid season: Cancellations within 72 hours of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate

Low season: Cancellations within 24 hours of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate

Any refunds due will be processed to the same payment method that was used to pay for the booking.

All refunds of more than $1000.00 will be processed via Electronic Funds Transfer within 30 days of booking cancellation. 

Administration Fee: Where a refund is due, a $30 administration fee will be charged. This fee can be credited to a future booking if returning within 12 months of the initial cancellation.

Cancellations relating to COVID-19 or a Natural Disaster: We offer flexible booking arrangements for those impacted by COVID-19 or a natural disaster and allow for changes to stay dates, 12-month credits or refunds without penalty.

This accommodation is not pet friendly.

Deposits and Payments

The Australian Consumer Law provides certain statutory guarantees for consumers which cannot be excluded, for example that services will be provided with due care and skill. Nothing in these booking conditions modifies, excludes or restricts those guarantees or the remedies that may be available to you if we breach them.

Do you want to cancel your booking?

We understand that sometimes plans change.  If you change your mind about your booking, you may cancel it at any time prior to your intended arrival.

We may ask you to confirm your identity when making a cancellation request and the collection of any personal information will be in accordance with our  privacy policy .

If you cancel your booking within the cancellation period below, the following fees will be charged depending on the season ( view park season calendars ).

Premium and high season: Cancellations within 30 days of arrival will incur a cancellation fee equal to the total booking value. For My NRMA members, cancellations within 7 days of arrival will incur a cancellation fee equal to the total booking value.

Mid and low season: Cancellations within 72 hours of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate. For My NRMA members, cancellations within 48 hours of arrival will incur a cancellation fee equal to the first night’s accommodation/site rate.

Some other things that you need to know if you choose to cancel your booking are:

Administration fee : Where a refund is due, an administration fee of up to $30 will be charged depending on our loss. This fee can be credited to a future booking if you return within 12 months of the initial cancellation.

Refunds  will be processed to the same payment method which was used to pay for the booking and the following conditions apply:

For refunds of less than $1,000, the refund will be processed at the time of cancellation unless the initial payment was via payment plan, BPay or EFT;

For refunds of more than $1,000 or for payments made via payment plan, BPay and EFT, you will be required to complete a refund request form which will be sent to you via email. Refunds can then take up to 30 days to be processed;

NRMA Lakeside, NRMA Stockton, NRMA Shellharbour and NRMA Echuca: For refunds relating to these Parks, some credit card refunds may be processed by the Park at the time of cancellation but other refunds (such as by EFT or cheque) could take up to 3 months to process;

You will not receive a refund for any credit card surcharge incurred at the time of payment.

Credits:  Instead of a refund, you may choose to receive a credit for your cancelled booking.  This will be the amount paid for the booking less any cancellation and administration fees.  You can use the value of your credit for future bookings.  The following conditions apply in relation to credits:

Credits can only be used towards the value of accommodation bookings;

Credits are not available for bookings made via online travel agents, Expedia and Wotif;

Credits may be available upon request for bookings made via Big4;

Credits are valid for 12 months from the date a booking was cancelled and are fully refundable during that period; and

Credits may be transferred between select NRMA Parks and Resorts.  However, credits obtained for cancellations at any of Sydney Lakeside, Stockton Beach, Echuca and Shellharbour Beachside holiday parks can only be used at that Park (for example, if you cancel a booking at Sydney Lakeside, you will only be able to use your credit for a future booking at Sydney Lakeside).

What if we need to cancel your booking?

If we are unable to provide our services to you due to causes beyond our control (such as flooding, earthquake fire or pandemics), we will not be in breach of this agreement but will refund or provide you with a credit for monies paid by you under this agreement for anything we can no longer supply. If we need to cancel in these circumstances, we will send you a SMS and/or email advising you of the situation and how you can claim your refund or credit. Booking changes If you wish to modify your reservation, please reach out to our helpful team at  1300 414 448  before your arrival. Please note that fees may apply for any adjustments to your stay.

What you need to know

Eligibility to book Children are welcome at our parks but we do not accept bookings from persons under the age of 18. All guests under the age of 18 must be accompanied by a responsible adult such as a parent or guardian. We reserve the right to cancel any booking where this condition is not met. Your obligations

You agree that:

you are personally liable for the payment of the guest account for your booking and if the person, company or association indicated by you as being responsible for the payment of the account does not pay, your liability for the payment of the account will be joint and several;

any charges for guest services not billed at the time of departure, may be added to the account for settlement or charged to the same credit card used to pay the account, subject to an invoice being sent to you notifying you of any outstanding monies and all charges;

you may be charged a reasonable amount for non-return of keys and loan equipment, to replace items missing from the accommodation or any property of ours that is damaged by you (or those staying with you). This amount may be deducted from your credit card (following reasonable notice to you) or deducted from your cash bond upon check-out; and

• if additional guests exceeding those contemplated in your booking wish to stay with you, further charges may apply and/or additional sites and accommodation may need to be booked by you or those additional guests.

Your privacy

You acknowledge that we may collect your personal information to provide services to you and that we may not be able to provide services to you if we do not collect this information. In addition, we may disclose your personal information to our related entities within the NRMA Group. Your personal information may be used by us and our related entities to send you information and offers from NRMA Parks and Resorts and other businesses within the NRMA Group.

You can read further information about how:

we collect, use, disclose and store information personal information;

you may access and correct personal information that we may hold about you;

you may raise any concerns about our privacy practices and how we will respond to those concerns; and

we may disclose personal information overseas, in our  privacy policy  here.

You can view our full booking terms here ​BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 member park and therefore BIG4 Holiday Parks will not accept any responsibility.

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