career in tourism and hospitality

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15 Hospitality and Tourism Management Career Options

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15 Hospitality and Tourism Management Career Options: Not a day goes by that we hear information on COVID-19 impact on hospitality businesses . Yet the hospitality and travel industry is all set up to start again too with flying colors. There are a number of hotel management aspirants who want to kick start their career in hospitality management . The industry is faced with challenges but with the new tech in, the hospitality sector is expected to outnumber other sectors in a few years. The hospitality, travel and tourism industry is a sea that engages many careers. From being a food and beverage manager on a high-end cruise line to orchestrating a top sound music festival. In an industry that is constantly growing and evolving to new trends, why not jump on board and explore the options? Let us check what are the top trending 15 hospitality and tourism management career options.

Latest: Register for India's Biggest Admission & Career Expo. Date: 6th & 7th July

Career Comparison: Chef vs Food & Beverage Manager Hotel Management vs Travel and Tourism Management

Hospitality and Tourism Management Career Options

According to the World Tourism Organization UNWTO, the hospitality industry is responsible for one out of every eleven jobs worldwide. That is it is the world’s largest employer. Owing to the continuous growth of this service-oriented, high-energy and productivity- driven hospitality and tourism industry, there is a high demand for skilled labor. The tourism education in India contributes to the growth too. Here are few options candidates can opt for making a career in the hospitality and tourism sector.

Hospitality Jobs in the Food and Beverage Industry

There are a number of career opportunities in the food and beverage services .The food and beverage industry is divided into two major segments: production and the distribution of edible goods. In terms of hospitality, food and beverage occupations can be found in settings such as restaurants, breweries, event centers, and more. Even there are a number of hotels that offer high packages to hotel management graduates . In regards of food and beverage sector, below are the jobs you can go for:

1. Restaurant Manager – To ensure the restaurant is operating efficiently, restaurant managers can be hired to oversee a variety of restaurant types – from local taverns to high-end restaurants and fine-dining establishments specializing in international cuisine

2. Catering Assistant – A catering assistant may work directly for a catering company, in-house at a restaurant, or at a hotel to arrange bookings, oversee production and more.

3. Sous Chef – Another job pertaining to the food and beverage industry is that of a sous chef, which is a second-in-command role within a kitchen. To be successful it is necessary that a sous chef has all the required chef skills and qualifications . A sous chef reports to the head chef and oversees various meal preparations and kitchen operations.

Hospitality Jobs in Tourism Management

One aspect of tourism is hospitality management that provides diverse opportunities for recent graduates. Job roles such as a cruise ship director and flight attendant can take you around the world, but if you prefer a hospitality career that has a consistent home base, below are three relevant suggestions:

4. Travel Agent – A travel agent will research and plan trips for individuals, couples, and groups. This process may entail finding hotels, booking excursions and sharing deals on flights.

5. Tour Guide – Tour guides prepare itineraries and offer private or public tours of popular towns, museums, historical sights or other areas of interest. Tour guides often have extensive knowledge on individual locales and are able to answer questions that pertain to their specific tour.

6. Marketing and Public Relations – A career in marketing and PR can be connected to both hospitality and tourism based upon the needs of the industry. Marketing and Public Relations are important to a destination because a positive name in the press can impact the number of people traveling to a touristy town, hotel or other sightseeing area.

Hospitality Jobs in Event Planning

Event planning is another key area of hospitality that involves hands-on organization and interaction. Traits of successful professionals with jobs in event planning may include being flexible, working within a budget, and having a propensity for multitasking.

7. In-House Event Planner – Event planners can be involved in every aspect of an event, including booking clients, having regular meetings, problem solving event details, and arranging the post-event clean-up.

8. Conference Organizer – These types of organizers can be hired in-house by a venue to arrange seating, keynote speaker necessities, day-of itineraries and more for a conference, trade show, expo or other event.

9. Bridal Consultant – Bridal consultants, or wedding planners, can be hired to oversee multiple aspects of a wedding and reception, from assistance in finding a venue to creating seating charts. These consultants may have versatile day-to-day schedules.

Hospitality Jobs in the Entertainment and Leisure Industries

The entertainment and leisure industries can perhaps be tangled with some of those already mentioned above. So, how does one get a job in leisure and tourism? Some jobs that both sectors may be looking to employ include:

10. Casino Host – Casino hosts work with a casino to ensure customer satisfaction. Some of the day-to-day duties of these hosts may include getting to know regular customers and offering various incentives to ensure their casino experience is positive and that they return.

11. Spa Director – Spas can contribute to leisure and relaxation for guests around the world. Spa directors may oversee scheduling and appointments, maintain inventory and more.

12. Theme Park Manager – Theme parks come with more than just rides and roller coasters, thus making it essential to have managers keeping them up and running. These employees can book shows, plan promotional events and more.

Hospitality Jobs in Guest Relations

Guest relations is a customer-service oriented sector for those who like to interact and work with people. These careers can be found in many different industries, although they are primarily seen within hotel management.

13. Front Office Manager – Front office managers can have many day-to-day duties, including overseeing employees, maintaining guest accounts, coordinating hotel sales and more.

14. Directors of Housekeeping – Commonly seen in hotels, directors of housekeeping can be expected to oversee the cleanliness and appearances of the hotel, control labor costs, and maintain supplies, among other related responsibilities.

15. Sommelier – Sommeliers can be hired within high-end hotels or restaurants as experts of fine wine. They may be able to recommend wine and food pairings, help chefs create up-to-date wine listings for their establishment, or promote wine-based events.

Frequently Asked Question (FAQs)

The hospitality field covers the entire service industry that includes lodging, food and drink service, event planning, theme parks, and transportation. It includes hotels, restaurants and bars.

Hospitality management is a detailed study of the hospitality and hotel industry. A hospitality manager looks after the administrative tasks of a resort, hotel and casino chain. He or she may ensure that a hotel is adhering to state regulations.

The starting salary is not much for hospitality graduates. It mostly ranges from Rs. 10,000 to Rs. 20,000. However with years of experience the salary is bound to increase.

The various employment opportunities are Marketing/Sales, Human Resources, General Management of a restaurant or hotel, Accounting, Economics, Cost Control, Operations Management, Cruise Ship Hotel management and Club management.

Marketing and Public Relations are important to a destination because a positive name in the press can impact the number of people traveling to a touristy town, hotel or other sightseeing area.

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Questions related to NCHM JEE

Hello Aspirant,

For different sections, books of NCHM JEE are enlisted below :-

@English Language

Arihant General English for all Competitive Examinations (English) by Hari Mohan Prashad

Pearson’s English

High School English Grammar & Composition Revised Edition (English) 1st Edition by Wren and Martin

@Numerical Ability & Scientific Aptitude

Quantitative Aptitude by RS Aggarwal

Quantitative Aptitude by N.K. Singh

Quantitative Aptitude by Arihant

S Chand’s 30 days wonder for Maths

@Reasoning & Logical Deduction

Verbal Reasoning Book by R S Agarwal

Quantitative Aptitude ebook (ALL Parts Solved) by R S Agarwal

Verbal and Non-Verbal Reasoning by RS Aggarwal

501 Challenging Logical reasoning Practice Book

@Service Sector Aptitude

Arihant - The ultimate guide for Hotel Management

R Gupta’s book for Hotel Management

@General Knowledge & Current affairs

Pratiyogita Darpan

Manorama Yearbook

Lucent’s GK

Pearson India Yearbook

Arihant General Knowledge

For more details kindly check out the link given below :-

NCHMCT JEE Books 2022- Subject-wise Best Books for NCHM JEE Preparation (careers360.com)

I hope this information helps you.

Good Luck!!

Dear Student ,

IHM Lucknow , better can say Institute of Hotel Management, Catering Technology and Applied Nutrition, Lucknow is a public college under Ministry of tourism , Govt of India .

It was established in 1969 . Total 19 faculty currently works here .

The following courses is offered here :

B.Sc Hospitality and Hotel Administration
Diploma in Bakery and Confectionery
Diploma in Food and Beverage Service
Diploma in Food Production
M.Sc Hospitality and Hotel Administration

Facilities : Hostel, Library, Guest Room etc. facilities are available there

To know more about the courses, refer this :

https://www.careers360.com/colleges/institute-of-hotel-management-catering-technology-and-applied-nutrition-lucknow

Hope this helps !

National Testing Agency (NTA) will release the NCHM JEE 2022 admit card in online mode tentatively in the first week of June 2022 on the official website, nchmjee.nta.nic.in. Visit the official website of NCHM JEE, nchmjeenta.nic.in. Click on the ‘NCHM JEE 2022 admit card’ tab. Enter your application number and date of birth. NCHMCT JEE 2022 admit card will appear on the screen. Download the admit card and take multiple printouts of the same for future reference. Keep an eye on the official website for the latest information.

Hi aspirant....!

Hope you're doing great...!

So, in response to your question. NCHMCT (National Center for Health Metrics and Technology ( NATIONAL COUNCIL FOR HOTEL MANAGEMENT AND CATERING TECHNOLOGY). The examination must be completed in the month of May. However, due to unforeseen circumstances, it has been postponed till June 18th, 2022. The admission cards are expected to be released in May. They did not however, they will release them. They will create an account for you on their official website. Please keep yourself up to date.

Hope this will helps you...!

GOOD LUCK....!

Hello aspirant,

Below I am sharing some of the best for Msc Hotel Management Preparation which will he best for Entrance exam ;

Manorama Yearbook 2021 Lucent's GK

Verbal Reasoning Book

Quantitative Aptitude ebook (ALL Parts Solved)

Verbal and Non-Verbal Reasoning

And many more.

Further, if you wish to know more about the \list of books for Hotel Management entrance exam, then you can follow the below mentioned link to know more : https://hospitality.careers360.com/articles/best-books-for-hotel-management-entrance-exams

I hope that this will help.

Explore Career Options (By Industry)

Food and Beverage
Hospitality

Food Scientist

A career as a food scientist requires working full-time in the laboratory. He or she analyses data, works on computer programmes, and monitors the processors involved in food production. He or she examines raw materials and surroundings to detect problems. A food scientist is employed in research universities, government agencies, departments, and private entities such as food production facilities in order to do research work in terms of studying food production, storage, and transportation facilities.

Food Inspector

A career as a food inspector comes with the responsibility to ensure the food is healthy for human consumption. A food inspector inspects the food processing entities, manufacturing companies, restaurants, and dairy farms to collect samples for investigating the quality of food ingredients and preservatives being used in the food product to be sold in the market. Continue reading to learn everything you need to know about how to become a food inspector.

Food Engineer

A Food Engineer is a professional who is responsible for processing, packaging, and improving food products. He or she either works in the agricultural or food processing industry holding the responsibility of ensuring higher quality of food products including safety, supply, nutrition, and value.

Food Technologist

Food technologists are responsible for developing healthy and safe food. They ensure the food being produced is hygienic and tastes the finished product. A Food technologist's career requires working in product development and with food product suppliers. This study is a blend of principles of management, science, and marketing to produce or develop quality and hygienic food.

Family Social Worker

In a career as family social worker, an individual help those people who grow up in dysfunctional families and suffer from mild to extreme dysfunction. Some people are able to overcome the obstacles that childhood brought them and have a positive impact on the future. This negative behavior brings great pressure on family members. Sometimes they need help to learn how to deal with certain family situations or problems faced on a personal level. Individuals who opt for a career as family social worker can help restore harmony by providing services to families in crisis.

Cooking careers come up with great opportunities as there is huge job growth in the hospitality industry. A chef's workplace includes hotels, casinos, resorts, restaurants and all those places where people dine and lodge. Hospitals, schools, corporate facilities and municipal cafeterias also require the services of chefs for their customers such as patients, students, and employees.

Linguistic meaning is related to language or Linguistics which is the study of languages. A career as a linguistic meaning, a profession that is based on the scientific study of language, and it's a very broad field with many specialities. Famous linguists work in academia, researching and teaching different areas of language, such as phonetics (sounds), syntax (word order) and semantics (meaning).

Other researchers focus on specialities like computational linguistics, which seeks to better match human and computer language capacities, or applied linguistics, which is concerned with improving language education. Still, others work as language experts for the government, advertising companies, dictionary publishers and various other private enterprises. Some might work from home as freelance linguists. Philologist, phonologist, and dialectician are some of Linguist synonym. Linguists can study French , German , Italian .

Event Manager

The roles of event manager can vary depending on the company and industry he or she works in. Generally, in a career as an event manager, an individual is responsible for planning, organising, managing, and coordinating various types of events. Also, he or she coordinates meetings with clients to determine details about events. The application of the event manager career path to the creation and development of large-scale events such as festivals, conferences, ceremonies, weddings, formal parties, concerts, or conventions is known as event management.

Travel Agent

To become a travel agent one does not require a degree. One can master the skills and gather knowledge about the travel industry and become a travel agent. Individuals who opt for a career as a travel agent are involved in planning trips for their clients in their day-to-day life. Travel agents stay updated about the hospitality and travel industry. The agents generally receive 10-15 per cent commissions from accommodations, transport companies, and on the attraction of coordination for transport bookings.

It saves time to book a hotel or plan and make arrangements for a trip through a travel agent. Those interested in pursuing a career as a travel agent should study various travel agent courses, such as travel and tourism or hospitality and travel . They stay aware of the schedules of airlines, fare prices and charges on hotel bookings. Individuals in travel agent careers make travel arrangements as per the client's requirements and budget.

Food Stylist

A food stylist is a culinary art specialist who is responsible for making the food look arranged in a presentable way decked up with accessories for a close shot. He or she works with chefs, photographers and editors.

Are you searching for a bartender job description? Individuals who opt for a career as a bartender are hospitality professionals who work at bars. He or she is responsible for mixing and serving drinks to customers. Students can pursue an M.H.M.C.T. (Master of Hotel Management and Catering Technology) Course to opt for a bartender career in India. A bartender is proficient in creating alcoholic and non-alcoholic beverages as per the preference of customers.

Catering Manager

Do you know who is a catering manager? You must have attended events, parties and other functions where you have been served delicious food. In larger organisations, catering managers have managerial and supervisory roles to administer various catering functions and outlets.

Station Master

Travel journalist.

The career of a travel journalist is full of passion, excitement and responsibility. Journalism as a career could be challenging at times, but if you're someone who has been genuinely enthusiastic about all this, then it is the best decision for you. Travel journalism jobs are all about insightful, artfully written, informative narratives designed to cover the travel industry. Travel Journalist is someone who explores, gathers and presents information as a news article.

Travel Planner

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The hospitality and tourism industry is booming thanks to accessible international travel and consumers’ enthusiasm for discovering new places.

Continuing growth in the industry means there is an enticing range of career paths in hospitality and tourism you can consider when deciding on your future, such as event manager, luxury manager, marketing manager, and more.

If you’re curious about what type of role might be best for you, there are plenty of options that combine exciting opportunities for personal development and working around the world.

In this article, we’ll go over the different hospitality and tourism career pathways you could aim towards. We’ll also discuss what the different roles entail and how you can gain the skills and knowledge to succeed in hospitality and tourism.

What is a hospitality and tourism career?

Career opportunities in the hospitality and tourism industry include a wide range of roles and responsibilities. The hospitality field revolves around providing exceptional experiences for guests and travelers.

While the stereotype may portray hospitality as simply serving drinks or waiting tables, the reality is far more varied. Hospitality is all about providing services and amenities to guests, ensuring their comfort, satisfaction, and enjoyment during their stay. This includes accommodations such as hotels, resorts, and vacation rentals, as well as food and beverage services, event planning, entertainment, and recreational activities.

Tourism involves the travel activities of individuals and groups for leisure, business, or other purposes. It encompasses everything from sightseeing and adventure tourism to cultural exchanges and eco-tourism.

A career in hospitality and tourism can take many forms, depending on one’s interests, skills, and qualifications. You can find everything from entry-level roles to managerial and executive careers, which are ideal roles for a lot of people.

Why pursue a career in the industry?

With tourism and hospitality booming there are more reasons than ever before to consider a career path in this rewarding sector.

Hospitality venues are keen to employ skilled and qualified individuals who can help their businesses thrive. The industry itself can be an exciting and endlessly interesting area to work in.

In this field, you’ll get to work with people from all over the world. You’ll also be able to work in a range of appealing locations since hospitality is truly a global industry. It’s also a great option for people who like to challenge themselves to continuously improve.

Find your path to success: hospitality and tourism jobs list

There are plenty of different employment opportunities in tourism and the hospitality industry, meaning that there are roles that suit everyone. Explore the wide array of opportunities available in this exciting industry as we look at a list of careers in hospitality and tourism, each offering pathways to success and fulfillment.

Hotel operations

This is a catch-all term that encompasses the various departments and functions within a hotel that work together to ensure the smooth and efficient running of the establishment. From front-of-house services that directly interact with guests to back-of-house operations that support the overall infrastructure, hotel operations are essential for delivering exceptional guest experiences.

What different hotel operations jobs are there?

Hotel operations roles include everything that makes a hotel run smoothly. These include:

Front desk agent/receptionist
Front of house manager
Housekeeping
Food and beverage service
Food and beverage management
Revenue management
Sales and marketing
Engineering and maintenance management
General manager

Every department will have a hotel management role associated with it, such as the front of house manager overseeing all front desk agents and receptionists. At the very top is the general manager or executive manager, who ensures that all these different departments run smoothly together.

What are the different departments in a hotel?

There are a range of different departments in a hotel, including:

Front of house
Back of house and housekeeping
Maintenance
Event management
Food and beverage services
Guest experience

Hotels also need general managers who handle the overall operations of all these departments.

What skills are required to work in hotel operations?

To work in hotel operations, you should work on building skills such as:

Time management
Team leadership
Organization
Analytical skills
Communication

These useful transferable skills will set you up well for a hospitality and tourism career and in other areas too.

How can I start a career in hotel management?

There are two main routes to working in hotel management. You can either start working your way up from entry-level roles via other careers in the hotel industry or you can study for a hospitality degree .

Salaries in Hotel operations

Working in hotel operations can be lucrative if you aim for a hospitality management career. Some of the top salaries are:

Assistant hotel manager: $64,993
Hotel general manager: $118,000
Hotel finance director: $195,241
Housekeeping manager: $62,601

Travel and tourism

Unlike hospitality, which focuses on providing accommodation, food, and other services to guests, travel and tourism encompass a broader spectrum of experiences and activities beyond the confines of a hotel or resort. While hospitality is an integral part of the travel and tourism industry, the latter extends to include transportation, attractions, tour operators, travel agencies, and destination management organizations.

List of professions in the tourism industry

There are also a wide range of travel and tourism industry jobs, such as:

Travel agency management
Tour guide positions
Event planning and coordination
Transportation and logistics in the tourism industry
Adventure and eco-tourism careers
Destination marketing
Cruise ship management
Tourism research and analysis

These will have many of the same requirements as hotel roles. However, they can lead to working in varied environments, especially if you work in luxury management , which focuses on high-end services.

Salaries in travel and tourism

Choosing these careers in tourism and travel can lead to high salaries, such as:

Cruise ship director: $64,267
Travel agent: $59,263
Destination marketer $108,782
Tourism manager: $76,729

Restaurant and culinary services

This sector of the hospitality industry focuses on providing food and beverage services to customers, offering a diverse array of culinary experiences tailored to meet varying tastes, preferences, and occasions. From the ambiance and presentation to the quality and taste of the food, restaurant and culinary services play a pivotal role in creating memorable dining experiences for patrons.

Interesting roles in the restaurant and culinary services

Hospitality careers also include food and beverage services work, which includes:

Restaurant management positions
Bar managers
Culinary arts and chef careers
Front-of-house and back-of-house staff for restaurants
Sommeliers and beverage professionals
Catering and event management

Salaries in the restaurant and culinary services

If you are looking at culinary job opportunities in the tourism and hospitality industry, you could expect salaries such as:

Restaurant manager: $58,442
Bar manager: $76,586
Catering manager: $53,566
Head chef: $95,100
Sommelier: $63,788

What skills are required to work in restaurant management?

As well as the management skills you’d need for any of these hospitality careers, you’ll also be expected to have culinary experience for a role in restaurant management. You could gain this either through specialized study or by working in a professional kitchen environment, a bar or with a catering company. The skills you will need include:

Customer service
Multi tasking
Organizational skills

What is the role of a sommelier?

A sommelier is a wine expert. They are usually responsible for choosing and updating a venue’s wine list. They’ll also work with chefs to make sure dishes have suitable wine pairings and they can often give advice to customers on wines that enhance their menu selections.

Hospitality marketing and sales

This industry encompasses a range of activities, including market research, advertising, branding, digital marketing, sales campaigns, and customer relationship management. The goal of hospitality marketing and sales is to identify target markets, communicate the value proposition of hospitality offerings, and drive bookings and reservations through effective promotional strategies and sales efforts.

Roles to consider in hospitality marketing and sales jobs

amriphoto/E+ via Getty Images

Another career option in hospitality is to work in marketing and sales. This can mean being responsible for:

Sales and revenue management
Digital marketing strategies for hotels and travel companies
Branding and public relations
Customer service and guest relations

How can I pursue a career in hospitality marketing?

For one of these hospitality careers, you will need a good knowledge of both the hospitality field and marketing. You can learn the skills you need from a college or hospitality school in Switzerland to give you the best chances of success.

What skills are essential for a sales manager in the hospitality industry?

Vital skills for a marketing or sales job in hospitality and tourism, such as marketing manager, include:

Project management
Data analysis

Salaries in hospitality marketing and sales

Sales and marketing roles often offer salaries in the higher bands of hospitality, such as:

Hotel sales manager: $119,726
Director of sales: $195,525
Marketing manager: $134,424
Sales strategy analyst: $63,585

Event planning and management

These roles involve the meticulous coordination and execution of various events, ranging from corporate conferences and weddings to festivals and special occasions. The responsibilities include venue selection, logistics planning, budget management, vendor coordination, and on-site supervision. Event planners and managers work closely with clients to understand their objectives, preferences, and expectations, tailoring each event to meet specific needs and create memorable experiences for attendees.

Careers in event planning and management

There are plenty of career opportunities in event hospitality, including:

Wedding planner
Corporate event planner
Event manager
Event designer
Event marketing specialist

What skills do I need for event planning?

In order to be successful in the field of event management and planning, you will need to build skills such as:

Problem solving

Event management salaries

Salaries in event management often depend on which kind of events you plan, and at what venues. As a rough guide, you could earn:

Wedding planner: $39,465
Event planner: $63,154
Corporate event planner: $74,119
Event manager: $111,710
Event marketing: $188,417

Learn more about Hospitality Careers

Hospitality Careers

Guide to career paths in hospitality

Your career guide: hospitality and tourism management jobs

Hospitality and tourism careers: how to get started.

What’s the most international career path?

Transitioning into a career in hospitality and tourism.

If you are looking to start your career in the hospitality and tourism professions, the important steps are:

Education and training to get you the skills and qualifications needed for hospitality employment prospects
Learning transferable skills, such as those listed in this article, to help you in whatever hospitality career you move into
Networking and making industry connections to help you find job opportunities in tourism and hospitality
Doing a hospitality internship or apprenticeship to give you real-world experience

What qualifications do I need to pursue a career in hospitality and tourism?

The best qualifications for hospitality careers are specialist hospitality certificates.

Whether you’re thinking about a bachelor’s degree, a diploma or an advanced qualification, these courses will give you the experience and skills necessary to compete for the most sought-after careers in the industry.

If you are looking at a career as a restaurant manager, you should also look for some culinary qualifications.

If you’re looking at degree options, you should aim to choose a course that includes internships. These will provide vital on-the-job training, as well as giving you a chance to network with professionals who are already established.

What are the job prospects and growth potential in the industry?

The hospitality and tourism industries have huge potential for growth due to the demand for quality travel experiences from a global customer base.

This means there are many opportunities for career advancement, especially in luxury management and other high-end hospitality sectors.

Once established in hospitality and tourism, there are also plenty of options to either specialize in area-specific management roles or to aim for general management or executive management roles.

All of these jobs in hospitality will have their own challenges and benefits.

What skills are important for success in hospitality and tourism?

There are many skills you can develop to improve your prospects in the hospitality business . Some of those you should work on consolidating include:

Communication, both written and verbal
Time management skills
Team leadership skills
Analytical and data handling skills

All of these are transferable or soft skills, which you can use in any job role. You’ll also need to learn specific skills relating to the role you want.

For example, if you want to work in restaurant management, you should aim to build culinary skills alongside those listed above.

If you want to work in sales management, you should aim to develop skills in finance and marketing.

Why hospitality and tourism careers?

Working in hospitality and tourism can be a great career for people who want to challenge themselves, travel, be constantly learning and work in a truly global enterprise.

The sector is experiencing healthy growth and consumer enthusiasm for travel and new experiences is not likely to diminish. You can expect rewarding career prospects with the possibility of advancement.

There are roles to suit all talents, including front of house, food and beverage management, hotel manager, general manager and lots more.

If you want to embrace any of the roles on our hospitality job list, the most efficient route is to get a world-recognized hospitality degree that ensures you gain the skills and knowledge to succeed.

If you want to pursue any of these hospitality careers , from hotel general manager to becoming an event planner , getting a quality education can be the first and most essential step.

Photo credits Main image: Thomas Barwick/DigitalVision via Getty Images

Setting the standard in hospitality degrees

Our world-leading hospitality bachelor’s degree is an intensive mix of developing skills and making priceless connections that mean access to roles at the highest levels of the hospitality industry.

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What can you do with a degree in hospitality management?

Careers in hospitality management.

With a degree in hospitality management, your career opportunities are truly limitless. The global industry continues to grow, change and diversify every year. In fact, hospitality is one of the world's fastest growing employment sectors and it is predicted to continue growing strong for the coming years. Luxury hospitality and tourism careers also present a unique career track for professionals who specialize in creating the finest guest experiences. Here is a breakdown of the kinds of jobs can you get with a hospitality management degree.

Hotel Management Jobs

Front Office Supervisor >> Rooms Division Manager >> Assistant Director of Operations >> General Manager
Night Manager >> Guest Relations Manager >> Director of Sales >> Group Regional Manager

Food & Beverage Jobs

F&B Outlets Manager (hotel) >> Culinary Director >> Director of F&B
F&B Coordinator >> F&B Catering & Events Manager >> Entrepreneur

Travel & Tourism Jobs

Hospitality Services Coordinator (Cruise) >> Guest Experience Manager >> Director of HR & Training
VIP Lounge Assistant >> Guest Services Coordinator >> Director of Operations
Communications Specialist >> Digital Marketing Manager >> Business Development Director

Events, Sports, Wellness & Leisure Positions

Hotel Event Coordinator >> Conference & Banqueting Manager >> Project Manager
Sports Event Executive >> VIP Services Manager>> Director of Group Sales
Spa Attendant >> Wellness Area Manager >> Hospitality Services Director

Other Sectors for Hospitality Graduates

Digital Marketer >> Sales Funnel Manager >> Assistant Director Marketing
Office Coordinator >> Merchandising Expert >> Marketing Manager (Proctor & Gamble)
Sales & Planning Coordinator (Honda) >> Product Manager (Honda Motorcycles) >> Business Planning Specialist (Nestlé)
Finance & Control Intern (Nestlé) >> Expat Tax Associate (PWC) >> International Wealth Management Front Support (Credit Suisse)

How to access the best career opportunities in the hospitality industry

If you really want to get into the best positions in hospitality, you will need a hospitality degree from a well-reputed school like EHL, which is ranked the best hospitality school in the world for employer reputation and academics.

Discover the EHL Bachelor's program meticulously crafted by us to meet the evolving needs of the hospitality and tourism industry.

Hospitality Salaries & Benefits

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Diverse careers in hospitality and tourism: match your talents

10th August, 2023

In this article

If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities.

Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas.

Here, we’ll explore the different jobs in tourism and hospitality and why studying hospitality and tourism can boost your career.

Understanding the hospitality and tourism industry

The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences.

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy.

What is the hospitality industry?

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships.

The hospitality industry is about creating a welcoming environment for guests and offering tailored experiences that meet customer needs.

What is the tourism industry?

Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. It can include domestic tourism, where people travel in their home country, and international tourism.

It can also encompass sightseeing, eco-tourism, cultural tourism, business travel and even adventure tours.

Where will a career in hospitality take you?

Learn how a career hospitality opens up a world of opportunities.

Job roles and career paths in hospitality and tourism

There are many jobs in tourism and hospitality. It’s common for hospitality and tourism careers to begin with entry-level roles before progressing to management roles.

What are the different job roles in the hospitality industry?

Hospitality is wonderfully varied. There are plenty of opportunities to develop your career in a wide range of roles, including:

Concierge: provides guests with information about the hotel and local amenities, assists with bookings and arranging services
Housekeeping supervisor : oversees the cleaning and maintenance of the hotel
Front desk agent: takes reservations, handles guest check-ins, deals with guest queries and provides customer service
Hotel manager : has overall responsibility for the hotel management and operations
Food and beverage manager: oversee all restaurant operations
Chef: runs the kitchen at hospitality venues
Spa manager: manages all spa operations, including services, facilities and staff
Event coordinator: organizes and plans all types of events
Sales and marketing manager: develops and implements sales and marketing strategies to promote the business
Revenue manager: optimizes hotel revenue by managing room rates and inventory

What are the different job roles in the tourism industry?

Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. Here are just a few:

Travel agent: assists customers with planning and booking travel arrangements
Tour guide: provides information and guided tours to travelers
Event planner : organizes conferences and events
Travel writer : writes articles or blog posts about travel-related topics
Sales and marketing manager: responsible for creating and implementing strategies to promote tourist and business destinations, attractions or travel services
Hospitality manager : oversees operations at tourist attractions and visitor destinations
Adventure tour operator: coordinates and runs outdoor adventure activities and experiences

What are the career pathways for hospitality and tourism?

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. These pathways typically include:

Front-line service positions, such as housekeeping and front desk
Operations and management, including hotel and restaurant manager positions
Sales and marketing careers
Event planning and management
Travel and tourism, which typically includes tour guides and travel agents
Hospitality technology positions, such as IT managers

Front-of-house positions

What are front-of-house positions?

While the roles will vary depending on the type of hospitality and tourism business, some common front-of-house positions include:

Guest relations manager
Front desk agent
Greeter/usher

Master the essentials of tourism management

Refine and develop industry specific knowledge infused with invaluable practical expertise to thrive in the exciting international arena of tourism management

What skills are required for front-of-house roles?

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. For example:

Effective verbal and written communication skills
Strong customer service skills, such as being attentive, friendly and responsive
Interpersonal skills, for example, building rapport, actively listening and maintaining professionalism
Effective problem-solving skills and the ability to think on your feet
Excellent organization and time management skills
Attention to detail
Strong teamwork, collaboration and leadership skills
Good product and service knowledge
Proficient at using point of sale (POS) systems if required

Back-of-house positions

Back-of-house roles are those guests typically do not see and are essential for the smooth operations of a hospitality or tourism business.

What are back-of-house positions?

Some of the common back-of-house positions you may find include:

Food and beverage manager
Pastry chef
Purchasing manager
Housekeeping staff
Facilities manager
Maintenance technician
Sales and marketing
Finance and revenue management

What skills are required for back-of-house roles?

Some of the core skills for back-of-house roles include:

Collaboration and communication
Detail orientation
Multitasking
Ability to work to strict and changing deadlines
Good motivational and delegation skills
A proactive attitude
Exceptional teamwork and leadership skills

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Management and leadership roles

Management and leadership roles in hospitality and tourism involve overseeing departments. These roles are typically responsible for hiring, training and managing staff.

What are the management and leadership roles in the hospitality and tourism industry?

Here are some examples of common management and leadership roles in the hospitality and tourism industry:

Hotel general manager
Front office manager
Event manager
Spa manager
Sales and marketing manager
Revenue manager
Human resources manager
Property manager
Maintenance manager

When it comes to the difference between hotel management and hospitality management you need to know that while hotel management is focused on hotel operations, hospitality management is much broader.

Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.

How can you progress to managerial positions?

There are several different ways you can progress to managerial positions in the hospitality and tourism industry, for example:

Qualifications and training

A degree in hospitality management or a related field will give you valuable knowledge, strong hospitality management skills and experience managing departments.

It provides an excellent foundation and puts you on the right path to a successful career in hospitality and tourism management. Hospitality internships will also give you crucial hands-on training and experience.

Gain relevant industry experience

Working in entry-level roles will give you a solid introduction to the industry and an understanding of different operational aspects of the business.

Look out for internal job opportunities where you’re currently working. Consider your current role and the positions above it and think about what path you can take that will make the best use of your skills and experience to climb the career ladder.

Securing a management position

Once you’ve built up skills and experience, it may be the right time to ask your employer about advancing to a managerial role. If there aren’t any suitable vacancies in your current workplace, you may need to consider moving somewhere new.

Specialized and niche careers

Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

What are some specialized careers in hospitality and tourism?

Specialized careers in hospitality and tourism offer a variety of exciting opportunities, such as:

Travel consultant : help customers find accommodation, transport, dining and entertainment
Sommelier : manage a business’s wine inventory and service staff and share your passion and expertise with customers
Luxury travel advisor : curate bespoke travel experiences for high-end travelers, including personalized recommendations
Culinary tourism specialist: develop and lead culinary tours and share your knowledge of local cuisine and food traditions to create immersive culinary experiences
Adventure tour guide: lead and guide travelers on adventurous outdoor activities such as hiking or wildlife safaris
Sustainable tourism consultant: promote environmentally friendly practices within tourism, advising businesses on socially responsible strategies.
Destination wedding planner: organize and coordinate weddings at specific destinations

How can you pursue a niche career in the industry?

Start by immersing yourself in your chosen niche, researching industry trends and practices and the specific skills required. You may need to gain a particular qualification or embark on training for the knowledge and skills you need.

Internships, part-time roles and volunteering can help you gain hands-on experience, develop a deeper understanding of the niche and make valuable contacts. Specialist careers typically have limited job openings and you may have to start in an entry-level position to gain experience.

Education and training for hospitality and tourism careers

A degree in hospitality management and tourism is an ideal foundation for a rewarding career in hospitality and tourism. There are also certificate programs, industry training and internships to enhance your skills and experience.

What education is required for careers in hospitality and tourism?

For an entry-level position, you’ll usually require a high school diploma or equivalent and then on-the-job training.

For more advanced positions, you can expect to need a hotel management degree . If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

Skills and qualities for success in hospitality and tourism

For a career in hospitality and tourism, you need a range of skills, such as:

Communication
Customer service
Problem-solving
Complaint handling
Time management
Flexibility

Exploring high-paying and prestigious career paths

Top hotel brands offer a number of exciting, prestigious and high-paying career paths. These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths:

Hotel manager: responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue. Salary range: $93,000 to $138,000 .
Food and beverage manager: manages the business’s food and beverage operations, including menu planning, maintaining quality and customer experiences. Salary range: $66,000 to $93,000 .
Event manager : coordinates and hosts events, including corporate functions and weddings. They must handle budgets, manage vendors and deal with logistics. Salary range: $94,000 to $1 21,000.
Sales and marketing manager: drives revenue by promoting the business, attracts customers by devising marketing strategies and manages sales teams. Salary range: $94,000 to $125,000

How to pursue a career in luxury hospitality management

For a successful career in the exclusive world of luxury hospitality management, you need a recognized luxury management degree from a prestigious hospitality school and, importantly, hands-on experience in a luxury hospitality business.

It will also help you advance if you’ve already begun building a professional network and developing specialized skills to bring to your role.

Embark on a thriving career in hospitality and tourism with a hospitality degree

Explore our range of hospitality and tourism courses and begin your journey to a rewarding career in hospitality and tourism. Whether you’re new to the industry or want to take your career to the next level, we can help you succeed.

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Top 10 hospitality jobs and who’s hiring

Need work in the hospitality field? Get your foot in the door with this guide to top hospitality jobs and who’s offering them.

Are you a hospitality major looking for a career in the industry? Or maybe you’re a recent or upcoming graduate exploring your job options.

From guest services to special event coordinators, we’ve got plenty of exciting possibilities to explore. And we’ve included a list of companies actively hiring on Handshake.

Take a look, get inspired, and find the career option right for you!

Is hospitality a good career path for you?

A career in hospitality is a great way to combine your passions for customer service, hospitality, and travel. To succeed in the sector, you may need:

Excellent communication skills
The ability to multitask
A great attitude and the drive to go above and beyond for customers
A high level of organizational skills
The ability to collaborate with other industry professionals
Problem-solving skills

Plus, with 1.9 million new jobs expected in hospitality over the next 10 years, there’s no shortage of opportunities for those with the right skill set!

Best degrees for hospitality jobs

Here are some of the best degrees for working in the hospitality industry:

Hospitality management . This degree can provide comprehensive knowledge of the hospitality industry, preparing you for roles like hotel general manager, guest services manager, and conference services manager.
Business administration. A degree in business administration can help you develop management, marketing, and finance skills, making you an asset in roles like hotel manager, assistant general manager, and operations manager.
Culinary arts. A degree in culinary arts can prepare you for roles in food and beverage management, such as executive chef, sous chef, and restaurant manager.
Event management. This degree can provide the skills to plan and coordinate events, making you a valuable asset as an event planner, event coordinator, or meeting planner.
Tourism and travel management. A tourism and travel management degree can prepare you for roles like a tour guide, destination manager, travel agent, and tour operations manager.

Industries where you can build a hospitality career

While the hospitality industry offers many career opportunities, professionals with hospitality skills can build successful careers in other industries. These industries often value customer service, communication, and problem-solving skills.

Here are some industries where you can build a hospitality career and examples of job types:

Health care. The health care industry values hospitality skills in roles like patient services representative, hospitality services coordinator, guest services specialist, and patient experience manager.
Retail. Customer service is essential in retail, and professionals with hospitality skills can find success as a customer service manager, store manager, sales manager, or brand ambassador.
Real estate. Real estate professionals with hospitality skills can excel as property managers, leasing consultants, real estate agents, or housing coordinators, as these roles involve communication, customer service, and problem-solving skills.
Travel and tourism. With a focus on creating positive customer experiences, hospitality skills are highly valued in travel and tourism. Jobs may include tour guide, travel agent, customer service representative, or flight attendant.

Many companies are hiring for positions that require hospitality skills. Scroll down for a list of companies currently hiring on Handshake.

Top 10 entry-level jobs in hospitality

If you’re interested in a career in hospitality, many entry-level positions can help you get your foot in the door. These positions might be part-time or full-time, ranging from customer service roles to behind-the-scenes positions in hotels, restaurants, and other hospitality businesses.

Here are the top 10 entry-level jobs in hospitality to consider.

1. Front desk agent

Front desk agents — also known as guest service agents or concierges — are essential members of the hospitality team at hotels and resorts. They’re responsible for greeting guests and providing information about the hotel’s amenities, services, and local attractions. They also handle check-in and check-out, answer guest questions, and address any concerns they may have.

Median salary: $29,674 per year

Qualifications:

High school diploma or equivalent
Previous customer service or hospitality experience is preferred
Experience with reservation and property management systems is a plus
Excellent communication and customer service skills
Ability to handle multiple tasks and prioritize effectively
Attention to detail

2. Guest services coordinator

The guest services coordinators are team members responsible for managing guest inquiries and providing exceptional customer service. They’re often the point of contact for guests before and during their stay. They manage reservations, coordinate transportation, and provide information about the property and local area.

Median salary: $40,515 per year

High school diploma or equivalent (an associate or bachelor’s degree might be preferred)
Experience in customer service or hospitality, preferably in a hotel or resort setting
Knowledge of reservation and property management systems
Familiarity with the local area and attractions
Exceptional customer service skills and a service-oriented approach
Strong organizational and time management skills
Attention to detail and accuracy in data entry and record-keeping

3. Travel agent

Being a travel agent can be rewarding and fulfilling, whether based in Dallas, New York, or anywhere between. Travel agents help customers plan and book travel arrangements like transportation, lodging, and activities. They typically work for travel agencies or as independent contractors (a flexible schedule might be a bonus).

Median salary: $43,810 per year

Customer service or sales experience
Familiarity with reservation systems and travel booking software
Knowledge of popular travel destinations and attractions
Relevant certifications can be an advantage
Ability to sell products and services
Customer service-oriented
Hardworking, self-motivated, and able to work independently

4. Reservation specialist

A reservation specialist manages room bookings and reservations for a hotel or resort. They work in the front office and coordinate with other departments to ensure guests have a positive experience during their stay. They may also handle invoicing and billing for guests.

Median salary: $34,690 per year

Previous experience in customer service or hospitality, preferably in a hotel or resort setting
Familiarity with reservation and property management systems
Knowledge of invoicing and billing procedures
Dedicated to providing an excellent guest experience
Communication skills
Problem-solving skills and ability to resolve guest service complaints

5. Catering assistant

A catering assistant supports food service operations at events and functions. As a catering assistant, your job description may include a range of tasks, such as setting up equipment on-site, preparing and presenting food, and ensuring guests have a positive experience.

Median salary: $36,527 per year

Previous experience in a food service or hospitality role
Valid driver’s license and reliable transportation for some positions
Willingness to work flexible hours, including nights and weekends
Ability to lift heavy objects and stand for long periods
Excellent communication and interpersonal skills
Ability to work well under pressure in a fast-paced environment

6. Special event coordinator

A special event coordinator plans and executes events like weddings, corporate events, and parties. They work in person to coordinate all aspects of the event, from venue selection to menu planning to entertainment.

Median salary: $45,969 per year

Associate or bachelor’s degree in event planning, hospitality, or a related field
Experience in event planning or a related field
Strong network of industry contacts and referrals
Ability to work well under pressure and manage multiple tasks simultaneously
Excellent communication and organizational skills
Ability to manage budgets and negotiate with vendors
Creativity and a keen eye for design and detail

7. Tour guide

A tour guide leads groups of people on tours of various locations like historical sites, cities, and natural attractions. They provide information and insight into the location, ensuring the group has an enjoyable and informative experience.

Median salary: $33,931 per year

High school diploma or equivalent (some employers may prefer a degree in hospitality, history, or a related field)
Experience in customer service or hospitality, preferably in a tour or travel setting
Knowledge of local history, attractions, and points of interest
Foreign language skills can be an advantage for tour guides in areas with a high number of international visitors
Knowledge of basic first aid and safety procedures
Excellent memory and storytelling skills

8. Executive housekeeper

An executive housekeeper manages the housekeeping staff and ensures that guest rooms, public areas, and back-of-house spaces are clean and well-maintained.

Median salary: $38,034 per year

High school diploma or equivalent (associate or bachelor’s degree might be preferred)
Previous experience in a housekeeping or hospitality management role with increasing levels of responsibility
Knowledge of cleaning and sanitation and the safe use of cleaning chemicals and equipment
Ability to manage schedules, inventory, and budgets
Ability to pass a background check
Ability to manage and motivate team members
Attention to detail and accuracy in cleaning and record-keeping

9. Human resources generalist

A human resources (HR) generalist manages various aspects of HR, like recruitment, employee relations, benefits administration, and compliance.

Median salary: $61,248 per year

Bachelor’s degree in human resources, business administration, or a related field (some employers may accept equivalent work experience)
Experience in human resources or a related role
Knowledge of federal, state, and local employment laws and regulations
Ability to handle confidential information and maintain strict confidentiality
Ability to handle and resolve employee relations issues
Attention to detail and accuracy in record-keeping
Knowledge of HR software and systems

10. Marketing coordinator

A marketing coordinator supports the marketing team in various aspects of campaign development, execution, and analysis.

Median salary: $61,843 per year

Bachelor’s degree in marketing, communications, or a related field (some employers may accept equivalent work experience)
Experience in a marketing or related role
Knowledge of marketing concepts, such as market research, branding, and advertising
Familiarity with social media platforms and digital marketing techniques
Strong writing and editing skills
Ability to work well in a team environment and collaborate with colleagues
Analytical skills and the ability to interpret data and metrics

Let Handshake help you find a hospitality job

The hospitality industry offers many exciting and rewarding career opportunities, from entry-level positions to executive roles. In this article, we’ve gone through some of the best jobs in the space.

If you’re a student and job seeker looking to get hired in hospitality, Handshake is an excellent resource for job postings and career support. You can also sign up to receive job alerts when something pops up.

With a focus on connecting students with top employers, Handshake can help you find the right job to launch your hospitality career.

Get started on Handshake today and find the right hospitality role!

https://www.bls.gov/opub/ted/2022/leisure-and-hospitality-projected-to-mostly-recover-pandemic-driven-employment-losses.htm
https://www.salary.com/research/salary/posting/front-desk-agent-salary
https://www.salary.com/research/salary/posting/guest-services-coordinator-salary
https://www.bls.gov/oes/current/oes413041.htm
https://www.zippia.com/reservation-specialist-jobs/salary/
https://www.salary.com/research/salary/listing/catering-assistant-salary
https://www.salary.com/research/salary/posting/special-events-coordinator-salary
https://www.salary.com/research/salary/posting/tour-guide-salary
https://www.zippia.com/executive-housekeeper-jobs/salary/
https://www.salary.com/research/salary/benchmark/human-resources-generalist-i-salary
https://www.salary.com/research/salary/benchmark/marketing-communications-specialist-i-salary

Find the right jobs for you. Get hired.

Top 10 Hospitality Careers: Job Descriptions and Salary Ranges

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Degree * Destination Marketing and Management Event Leadership, MS Event Management Event Management, BS Financial Management for the Hospitality and Tourism Industry Hospitality and Tourism Management, MS Hospitality and Tourism Technologies Hospitality Management, BS Leadership and Strategy in Hospitality and Tourism Lifestyle Community Management, BS Lodging and Restaurant Management, BS Travel Technology and Analytics, MS
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Working in hospitality means cultivating unforgettable experiences for people all over the globe. In the U.S. alone, tourists spent $3 billion every day in 2018, according to the U.S. Travel Association. This included both business and leisure spending –– on travel and lodging, sightseeing, entertainment, and food and beverage. While certain holidays and vacation weeks tend to draw the biggest crowds, tourism remains a year-round industry. Many businesses in the tourism and hospitality industry operate all day, every day for the entirety of the year.

When the hospitality and tourism industries move forward from the COVID-19 pandemic, there will continue to be a demand for careers in the field. To pursue these opportunities with confidence, individuals would do well to equip themselves with a degree in tourism and hospitality management, like one of UCF Online’s hospitality degrees . Tourism and hospitality management degrees prepare students to enter a variety of hospitality careers. Graduates can advance their careers at exciting venues that include hotels, cruise ships, amusement parks, catering halls, casinos, restaurants, and more. Managing those businesses takes a special blend of skills, knowledge, and expertise, which individuals can develop with the right degree. What positions can graduates pursue? Read on to find out.

Jump Into an Exciting Career in Hospitality

There are many careers one can get into with a degree in hotel and tourism management. Here are 10 terrific options that could lead you to exciting careers throughout the country, and even abroad.

Hotel Manager Careers

Every hotel wants their guests to have a perfect stay. The hotel manager’s job is to make sure that happens and to fix any issues that arise when it doesn’t. Hotel managers need to be big-picture problem-solvers who can think quickly on their feet, keep a level head when dealing with difficult customers and situations, and motivate their employees to reach and maintain high standards. Hotel managers oversee the operations of facilities from smaller boutique inns through mega-destination resorts, with their job duties determined by the size of the hotel and staff.

Not only do hotel managers train and oversee staff, but they are often responsible for booking large groups and events, ensuring that catering operations run smoothly, and stay on top of maintenance and cleaning. In larger hotels and resorts, different managers might split these duties, each overseeing a specific department.

Restaurant Manager Careers

While chefs might receive much of the attention for the work they do in the kitchen, restaurant managers ensure that those chefs have supplies, support, and guests to serve. Restaurant managers are usually responsible for training and staffing the restaurant, creating budgets and marketing, ordering new equipment, and handling large parties or reservations. In some restaurants, they may even be in charge of menu changes and food ordering. Restaurant managers often work long hours, communicate clearly with patrons, co-workers, and suppliers, and use their eye for detail to meet the specific demands of a fast-paced industry.

Events Manager Careers

The best events managers are so good at their jobs, nobody knows they are there. Their job is to plan and facilitate large events, ensuring that the attendees enjoy the event as much as possible. Events include concerts, conventions, weddings, bar and bat mitzvahs, parades, and charity balls. Event managers might be self-employed entrepreneurs, work for hotels and resorts, or within municipalities and local governments. Planning events on such a scale can require a team of planning specialists, all under the direction of the events manager. They meet with clients to create a vision for the event, then work with vendors, venues, catering staff, entertainers, and others to make the event come to life. This intricate job includes obtaining permits for use of public space, working with caterers to feed hundreds or thousands of people, arrange entertainment, facilitate staffing, sales, and marketing. If all goes to plan, the event runs smoothly, and the manager can enjoy the satisfaction of their clients having an unforgettable time.

Casino Manager Careers

Casino work presents a fun and interesting challenge in the world of hospitality careers. Casinos can be loud, energetic?, and full of activity, with tables and slot machines running around the clock. They are often connected to hotels and resorts which include multiple restaurants, retail outlets, and entertainment venues. Casino managers are responsible for the operations of the casino itself, including the games and employees that work the floor. It’s their job to have a thorough knowledge of customer demand for different gaming options, adjusting constantly to maximize both consumer enjoyment as well as profits. They are also responsible for hiring and training employees, including dealers, waitstaff, shift supervisors, and pit bosses. In a business with so much money changing hands, casino managers need to be especially vigilant of all moving parts.

Cruise Director Careers

This is a career where you’ll definitely need your sea legs. Cruise directors serve on cruise ships, where it’s their job to oversee the entertainment operations onboard. Modern cruise ships can serve upwards of four or five thousand people in a single trip, many of whom will spend a lot of time onboard, enjoying all that the ship offers by way of food and entertainment. Cruises often feature musicians and stage acts, and have established casinos, sports facilities, arcades, pools, lounges, restaurants, and bars. When cruises stop at ports of call, customers often go on excursions, exploring the local attractions. Cruise directors must have detailed knowledge of each port, making sure they can point clients towards fun and safe onshore activities. These hospitality professionals set the schedule of activities, evaluate their success, and make changes to the cruise’s entertainment choices to maximize enjoyment while staying on budget.

Executive Chef Careers

Chefs and cooks who want to advance in their careers can pursue a hospitality degree to earn an executive chef position. Executive chefs, in short, run the kitchen. While chefs are responsible solely for cooking high-quality food, executive chefs also manage all kitchen staff. Their duties include making hiring and firing decisions, staying on top of food ordering and costs, setting menu prices, making changes to the menu, and determining daily specials. Executive chefs must have years of culinary training and on-the-job experience, and typically also have a bachelor’s degree in culinary arts or hospitality. Education is especially important for chefs who want to work at a high-end or Michelin-starred restaurant, where they put their learned skills in management and operations to work. UCF Online’s Bachelor of Science in Hospitality Management can help chefs develop the leadership skills necessary for this position. Working as an executive chef means working long hours, including nights and weekends, in a fast-paced environment. For those who thrive in such an environment, the job can also be quite financially and emotionally rewarding.

Food and Beverage Director Careers

Large restaurants, or hotels and resorts with restaurants, offer many careers in hospitality, like food and beverage directors. Professionals in this position collaborate with restaurant managers and executive chefs. Food and beverage directors order ingredients and supplies, and monitor costs and expenditures. They work with chefs to create menus, ensuring the restaurant can keep a creative focus while also staying realistic about budget, costs, and menu prices. They also oversee food preparation and storage, ensuring that their restaurant is compliant with health and safety codes. At some establishments, food and beverage directors also work with bartenders and liquor distributors to create and showcase on-trend drinks, helping to maximize profits while keeping patrons excited about their options.

Director of Catering Careers

Catering exists at the intersection of cooking and event planning. Directors of Catering must plan to feed large groups of people simultaneously, overseeing a staff that’s capable of producing hundreds — if not thousands — of meals during a single event. Catering directors must have an in-depth understanding of food costs and be able to estimate food consumption based on factors like the size of the group and the duration of the event. They have an understanding of bulk purchasing, preparation times, storage availability, food costs, and cook times. By accounting for these many factors, they help to eliminate waste and maximize profits.

Attractions Manager Careers

All over the globe, tourist attractions draw crowds. People gather at amusement parks, landmarks, historical sites, and monuments to learn, celebrate, or simply take in the sight. Attractions managers run operations that enhance visitors’ experiences. At a national park, for example, the attractions manager might oversee staffing and park ranger training, control crowd size and flow, and oversee safety operations. At a historical site, they are often responsible for overseeing educators, managing budgets, interacting with the media, and working with local businesses to promote events. Attractions managers are energetic multi-taskers who thrive on creating great visitor experiences while tending to the needs and considerations of their staff.

Social Media Strategist Careers

Social media strategists are pivotal in every industry in today’s hyper-connected world. Roles like this one are increasingly important in travel and hospitality, as more and more people research and book their accommodations online. Social media strategists promote their clients (whether a resort, a tour company, a hotel, or other business) online, connecting them with viable customers and determining the best ways to appeal to them through social channels. In order to build a social media following, these digitally savvy hospitality experts might create promotions and develop online-exclusive deals. In the modern world, the right social media strategy helps businesses thrive, and the social media strategist is a key part of that. Earning the right skills in digital marketing and development through a certificate like UCF Online’s Hospitality and Tourism Technologies Certificate program offers aspiring social media strategists in the hospitality industry a deep understanding of digital marketing.

Average Pay for Hospitality Careers

Almost all hospitality careers pay a median salary of around $50,000, though some can bring in as much as $100,000 per year. How much you earn may vary depending on the job itself, your level of experience, and even your geographic region.

The U.S. Bureau of Labor Statistics (BLS) reports on the median annual salary of a few specific careers within the hospitality industry, as of May 2018. Based on these reports, chefs earn approximately $48,460 annually, food service managers earn $54,240, lodging managers earn $53,390, and meeting and event planners earn about $49,370. PayScale.com reports that the average annual salary for casino managers is $102,494, the highest number in the group. PayScale also maintains annual salary data for food and beverage directors ($67,216), catering directors ($59,685), cruise directors ($57,676), social media strategists ($51,869), and attractions managers ($42,979).

Get Started With an Online Hospitality Degree from UCF

All of these careers can put you in a fast-paced, rewarding position that allows you to make people’s lives more enjoyable while putting to use your communication, collaborative, and organizational skills. One of UCF Online’s hospitality degrees , such as our new online Bachelor of Science in Restaurant & Foodservice Management , Bachelor of Science in Senior Living Management , or Master of Science in Hospitality and Tourism Management , can open up possibilities in the field, and help you land the job you want.

Online Hospitality Degrees at UCF

Destination Marketing and Management
Event Leadership, MS
Event Management
Event Management, BS
Financial Management for the Hospitality and Tourism Industry
Hospitality and Tourism Management, MS
Hospitality and Tourism Technologies
Hospitality Management, BS
Leadership and Strategy in Hospitality and Tourism
Lifestyle Community Management, BS
Lodging and Restaurant Management, BS
Travel Technology and Analytics, MS

You May Also Enjoy

5 Majors to Consider for a Career in Hospitality and Tourism

What should you study if you are interested in a career in hospitality and tourism.

Hospitality and Tourism careers include jobs in food or services for people to enjoy leisure activities or vacations.

If you are interested in a career in Hospitality and Tourism here is a list of 5 majors you might consider when thinking about your degree options.

Hotel and Motel Management Students in this major learn how to manage hotels, motels, and other lodging businesses such as resorts. Course work covers hospitality law, employee management, financial management, and more.
Meeting and Event Planning Students learn to plan, budget, and implement conferences, meetings, and other special events in the public or private sectors.
Tourism and Travel Management Tourism and travel majors learn to manage tourism- and travel-related businesses. Course work includes such topics as travel-agency management, tour planning, convention and event planning, and travel industry law.
Hospitality Administration and Management Hospitality majors learn to run hotels, restaurants, travel agencies, and other businesses that serve business travelers and vacationers.
Business Administration and Management Business administration majors learn the mechanics of business through classes in fundamentals such as finance, accounting and marketing and delve into more specialized topics. Students find ways to solve problems using data, and they develop communication and managerial skills.

When you think about careers in the Hospitality and Tourism career cluster, these are just a few examples of potential majors to get you started. Explore more majors or search for colleges on BigFuture that offer these or similar majors to start building your college list!

What Are the Best Careers in Hospitality and Tourism? The Top Jobs for Master’s Graduates

hospitality tourism jobs best careers masters

Whether you enjoy staying at luxurious hotels, traveling to beautiful places, attending interesting events, eating at delicious restaurants or trying out unique activities, like ecotourism , there are plenty of reasons to be passionate about the world of hospitality and tourism.

In fact, some people are so drawn to hospitality and tourism that they pursue a career path in the industry, which boasts a wide range of job opportunities, plenty of room for growth and an overall promising future.

Speaking with four faculty members from the online Master of Science in Hospitality and Tourism (MSHT) program at USC Bovard College , we learned about growing employment options, the skills needed to succeed in the industry and what to expect post-pandemic.

What Jobs Can You Get with a Degree in Hospitality and Tourism?

With a master’s degree in hospitality and tourism, you can work in restaurants, hotels, spas, theme parks, bars and more. From there, roles exist in food and beverage, event planning, management, social media, marketing, finances, housekeeping, tour operation and other areas.

The industry is so pervasive that there are always new opportunities, said John Bowen , MSHT professor and KYC Hospitality advisor.

Bowen highlighted hotel development itself as an expanding sector, emphasizing the possibilities available in atypical locations, such as senior living homes and universities, where professionals are recruited to make the spaces comfortable and welcoming for residents.

“One of the things I really like about this industry is if you don’t like what you’re doing now, there’s going to be a position that will be more what you like, depending on what your interests are. Whether it be the financial and numbers side, or the dealing with people side, or the food side, or the destinations side,” he told USC Online.

For those who are more into the research side of the business, data analytics might be the ideal path, according to MSHT professor Suzanne Szanyi .

“We do a lot of work in understanding where bookings come from, where we should be marketing, who we should target on social media, how exactly people are finding out about our properties,” said Szanyi. “Figuring out that kind of info and digging into customer analytics is a big thing right now. How do we find out more about the people who stay at the properties, who go on the cruise ships, who eat at the restaurants? What do we do with that information to give them a better experience and encourage them to come back?”

Another burgeoning sector within hospitality is the casino and gaming resort industry, where MSHT professor and Graduate Hotels Managing Director Michael Mathis has spent 20 years of his career.

“These multi-use resorts have so many opportunities, different positions, and the ability to grow within from housekeeping or the front desk,” Mathis said. “You’ve got facilities teams, which are all different levels of engineers. We have a graphics marketing team as well as a database marketing team. There’s senior management and really seasoned security people who know how to look out for counterfeiters, fraud prevention and so on.”

Event planning is also a key driver of revenue and growth — conferences, meetings, festivals, sporting events, fashion shows and exhibitions attract tourists to destinations around the world.

“You can use [the MSHT] almost anywhere in any business. Every business has an element of tourism and hospitality.” – Andrea Daniels

Whether you’re interested in tackling larger, corporate events or planning personal celebrations like weddings, event tourism is a multi-billion-dollar industry that continues to recruit talent versed in management and leadership, both of which are highlighted in the MSHT program.

Unique and Unexpected Career Opportunities

Of course, there are many jobs that come to mind when people think of hospitality and tourism: property manager, travel agent, marketing associate. But there are plenty of roles that might not be as obvious.

One commonly overlooked sector in the hospitality industry is hospitals.

“In hotels, we always say, ‘heads and beds,’ and it’s the same process with hospitals. We want to make sure we have room for demand, and we want people to be cared for, to be comfortable. A lot of what we do in hospital guest services can be overlooked,” Szanyi said.

Another in-demand career path that has gained traction in the past few years is sustainable tourism development, which focuses on creating a balance between the environment, local communities and the economy.

Positions include becoming a sustainable business advisor — guiding travel organizations on eco-friendly practices and ethical compensation — and environmental consultants — helping governments and businesses improve issues surrounding water pollution, air quality and wildlife protection.

And thanks to the pandemic, more and more travelers are prioritizing outdoor activities and longer, more immersive vacations, leading to a heightened awareness and respect for nature and indigenous communities.

“Adventurous holidays and outdoorsy relaxation retreats are trending. Ecotourism, nature tourism and even volunteer tourism, like beach cleanups, are starting to grow … Other outdoor activities, such as hiking and horseback riding are booming,” MSHT professor Diana C. Beltran told USC Bovard College in April.

To meet this growing demand for sustainable tourism practices, the MSHT curriculum places a heavy focus on sustainability, addressing everything from socially responsible event planning to sustainable development projects.Overall, a master’s in hospitality and tourism prepares you to work in a myriad of fields. You can take those event planning, management, marketing and guest services skills and apply them to businesses and organizations worldwide.

“Open up your eyes to see the possibilities available in the space. This degree is not limited. You can use it almost anywhere in any business. Every business has an element of tourism and hospitality,” said Andrea Daniels , MSHT professor and distribution strategy director for IHG Hotels & Resorts .

Across industries, leaders are focusing not only on recruiting impressive talent, but also on retaining them, according to Daniels. Pillars of that retention model include internal development, succession planning and growth opportunities.

“We’re always looking for individuals with advanced degrees who can help chart that course. So much of hospitality and tourism is about customer service, so having someone with that background can really set the culture of service for the company,” Daniels said.

What Skills Do You Need in the Hospitality and Tourism Field?

The most important trait to have in the hospitality and tourism industry, our experts emphasized, is passion. If you’re driven to provide an excellent customer experience, you’ll thrive in the field, whether you’re creating culinary masterpieces, crunching numbers or laying the groundwork for new a hotel.

“Once you find the aspect of [hospitality and tourism] that drives you and makes you happy, you’ll succeed,” Bowen said.

Motivation and hard work, however, are also crucial to advancing your career, Mathis added.

“I would say for all students getting their master’s degrees to find opportunities to really learn the business from the ground up, and marry that with all the great training and theoretical work that we’re doing in the classroom. Go out there and truly experience it,” he emphasized.

With skill, knowledge and drive, the MSHT program prepares students to become leaders in their chosen professions, imparting confidence and innovative practice that will serve them throughout the rest of their careers.

A Post-Pandemic Future

It’s no secret that the world of hospitality and tourism was severely shaken by the COVID-19 pandemic , as travel became restricted, restaurants and hotels closed, airlines shut down and in-person events were canceled.

While the idea of a vacation or a night out at a favorite restaurant used to seem like a distant fantasy, the industry has made great strides to return to its pre-lockdown success.

“The one thing with this industry is we always bounce back. Go back to 9/11, and we all thought that there’s no coming back from this. The industry was directly threatened, and it was a threat to people’s safety to travel. But we bounced back, like we always bounce back. It might not come back like it was before, but we have the ability to evolve. We almost acquire new ways of doing things, new ways to service guests. The best time to get in is when it’s down and we start innovating,” Daniels said.

Of course, change has already occurred — thanks to technological advances, a larger emphasis has been placed on creating custom guest experiences, noted Szanyi. That includes virtual booking assistance, communication apps and online concierge services tailored to their preferences.

And while the rise in technology can seem like a threat to the job force, it also creates new career paths in and of itself.

“Many jobs in this field will be done by robots, so there’s going to have to be somebody who understands how to program these robots, how to work the interface and teach human employees to work with robotic workers. These different areas of technology are bringing opportunities for people,” Bowen said.

Learn more about the online MS in Hospitality and Tourism program at USC Bovard College today.

Holmes Community College
Career Technical

Hospitality and Tourism

Inside this section:.

Culinary Arts Technology is hands-on lab instruction by a chef instructor in a commercial kitchen.

Hotel and Restaurant Management Technology is designed to prepare individuals to serve as general managers and directors of hospitality operations on a system-wide basis, including both travel arrangements and promotion and the provision of traveler facilities.

What to Expect

Culinary students should be prepared to experience extreme hot and cold temperatures, as well as extended periods of time standing, bending, and lifting. Students will be eligible to obtain their ServSafe Manager certification from the National Restaurant Association upon completion of CUT 1213 Sanitation and Safety.

Hotel and Restaurant Management students will receive instruction in the principles of operations in the travel and tourism, hotel and lodging facilities, food services, and recreation facilities industries; hospitality marketing strategies; hospitality planning; management and coordination of franchise and unit operations; business management; accounting and financial management; hospitality transportation and logistics; and hospitality industry policies and regulations.

Meet our Instructor

Alexei Harrison [email protected] Ridgeland Campus Sunnybrook Woods Williams Complex 601-605-3327

Job Outlook

Restaurants are a driving force in Mississippi’s economy. They provide jobs and build careers for thousands of people, and play a vital role in local communities throughout the state. Employment of chefs and head cooks is projected to grow 11 percent from 2018 to 2028, faster than the average for all occupations. Most job opportunities for chefs and head cooks are expected to be in food services, including restaurants. Job opportunities also will result from the need to replace workers who leave the occupation. Food service managers should see the same increase of 11 percent. Candidates can expect strong competition for jobs at upscale restaurants, hotels, and casinos where the pay is typically highest. In 2018, the U.S. Bureau of Labor Statistics (BLS) estimated that the median salary of chefs and food service managers is between $48,460 and $54,240. The BLS notes that an associate’s degree is the minimum requirement for a variety of entry-level positions in culinary arts. Click here for more information .

121,900 Restaurant and foodservice jobs in Mississippi in 2019 = 10% of employment in the state
By 2029, that number is projected to grow by 10.2% = 12,400 additional jobs, for a total of 134,300 job
$5.1 billion estimated sales in Mississippi restaurants in 2018

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Hospitality, Tourism and Event Management (B.S.)

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The mission of the hospitality, tourism and event management program is to develop visionary leaders and successful professionals in the hospitality, tourism and event industry. The program provides a comprehensive and challenging curriculum that includes courses in general education, business, hospitality, tourism and event management, combined with relevant operational and management experience under the supervision and guidance of industry professionals and program faculty.

At the conclusion of the program, students will be able to:

Identify and apply the knowledge and skills necessary for hospitality and tourism operations.
Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization.
Demonstrate competence in the communication skills necessary for hospitality and tourism management.
Formulate business decisions in hospitality and tourism management.
Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry.

With a Bachelor of Science in hospitality, tourism and event management from South Dakota State University, the hospitality, tourism and event industry is yours to conquer. We are dedicated to making the hospitality, tourism and event management program at SDSU one of the leading professional management-related programs in the Midwest.

Since Winter of 2016, the hospitality, tourism and event management program has held professional accreditation from the Accreditation Commission for Programs in Hospitality Administration (ACPHA) for its educational quality and for upholding nationally recognized standards in the hospitality profession.

The hospitality, tourism and event management program had a 50% retention rate for the 2020-2021 academic year, and 75% of our students were employed in the hospitality industry or a related field upon graduation and 25% of our students were continuing their education. In the academic years of 2019-2020, 2018-2019 and 2017-18, retention rates were 100%, 71.4% and 57.1% respectively. While the hospitality industry continued to have jobs available in the hospitality field for any student searching, students in hospitality, tourism and event management learn numerous transferrable skills and are sought-after for, and excel in, positions in a wide variety of industries. Given that, 94.12% and 88% of our students were employed in the hospitality industry or related field in 2019-2020 and 2018-2019 respectively. In 2017-18, 13.33% of our students were continuing their education and 66.67% were employed in the hospitality industry or a related field.

Program Overview

This specialized business degree prepares you for leadership roles in the dynamic, service-oriented hospitality industry. Traditional business courses in accounting, economics and law are complemented by hospitality marketing, meeting/event management, lodging management, hospitality facilities management, food and beverage management and international tourism. All of these courses help to give you a solid foundation required for any number of hospitality specialties.

Some of the many areas you can focus your career within hospitality management:

Bar and beverage management
Casino management
Club management
Cruise management
Event management
Hotel management
Resort management
Restaurant management
Tourism management
Venue management
Sport coordinator
Healthcare hospitality

We stress experiential learning in our program. If you plan to successfully lead, manage or direct others in the industry you must have industry experience. Our goal is for each of our graduates to be qualified for an intro-level management job (or management training position) upon graduation. As former managers in the hospitality industry we realize that gaining industry experience is an important part of our degree requirement.

All undergraduates must complete two internships, accumulating more than 500 hours of work experience in two distinct areas of hospitality. These two experiences provide a great opportunity to explore different and unique facets of the industry, and to expand your knowledge and discover your ideal career path. Whether on campus or off campus, part time or full time, job or internship, you can choose the work experience that best suits your schedule and interests.

With this degree in hand, you'll have a wealth of career options both in South Dakota and throughout the United States and will be well-prepared for post-graduate studies if you choose to continue your education. Additionally, our faculty brings significant industry experience to the classroom, adding a unique dimension that you just won't find with a general business education.

Special Events

Throughout the fall/spring, students participate in learning experiences with the hospitality club and in their courses. Some of the upcoming experiences that students will be participating in:

Hospitality Management Career Fair
South Dakota Governor’s Conference on Tourism
Prostart Competition

Additional Information

Program Details (Curricular Offerings and Course Descriptions)
Wagner Cafe
Hospitality Management Club

Meet the Faculty and Staff

Kunsoon Park

Associate Professor

School of Health and Human Sciences

Julie Tkach

Lecturer, Hospitality Management

Hospitality & Tourism

Quality Training Close to Home

Lakeshore’s Culinary Arts associate degree program is accredited by the American Culinary Federation, ensuring high-quality training recognized by industry professionals as “The Standard of Excellence for Chefs.” Upon graduating, students earn their Certified Culinarian professional credential.

Benefits of Hospitality & Tourism Careers:

Opportunities to enter the field and advance are plentiful at restaurants, hotels, cruises ships, etc.
Enjoy exploring your creative side by creating new dishes and experimenting with ingredients
Everything you learn, from knife skills to menu planning, can also be used in your home life

What’s involved?

Lakeshore’s programs focus on the management and operational activities experienced by those working at restaurants and other food service providers.

Passionate about food?

Dependable?

Other key traits:

Good communication skills

Prefer hands-on work

Able to work under pressure

Watch for Bright Outlook occupations. According to the Bureau of Labor Statistics, these occupations match at least one of these criteria:

Projected to grow faster than average (employment increase of 5% or more) over the period 2022-2032 for the US nationwide
Projected to have 100,000 or more job openings over the period 2022-2032 for the US nationwide
Be considered “New & Emerging”

Certificates

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Agriculture Technician

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Dairy Business Management

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Dairy Herd Management

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HVAC & Building Trades Fundamentals

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General Studies Transfer Associate of Arts

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General Studies Transfer Associate of Science

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Administrative Professional

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Business Management

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Human Resource Administration

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Human Resources Assistant

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Individualized Technical Studies

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Manufacturing Management

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Office Assistant

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Child Care Services

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Early Childhood Education

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Foundations of Teacher Education

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Play a key role in any business Every business and industry, from movie-making to alternative energy, requires people-oriented, analytical, and creative thinkers to address accounti...

Accounting Assistant

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Dental Assisting

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Health Information Management

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Medical Assistant

Make a difference Before you see your physician during a typical office visit, it’s very likely you’ll interact with a medical assistant first. Medical assistants serve an important...

Medical Coder

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Medication Assistant

This course is designed for current certified nursing assistants looking to grow professionally by learning the role and scope of the medication assistant and how to administer sele...

Nursing Assistant

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Nursing-Associate Degree

Nurses heal Lakeshore’s nursing program prepares you for a career as a registered nurse in a variety of healthcare settings. You will learn to provide holistic care that focuses on ...

Ophthalmic Medical Assistant

Follow your career passion The Ophthalmic Medical Assistant program prepares students for employment in ophthalmic and optometric practices and in retail optical settings. Students ...

Pharmacy Services Management

No longer accepting applications as of (5/1/2024). Prospective students, please talk with your admissions advisor for other options. Advance your career The Associate Degree in Pha...

Pharmacy Tech

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Practical Nursing

Launch your career in Nursing A career as a practical nurse is a great start to a nursing career. Under supervision, you’ll be able to manage and direct care in various health care ...

Radiography

Caring for patients Diagnosing certain medical conditions or injuries often requires physicians to go beyond a routine physical examination; they need to see inside the body, so an ...

Culinary & Baking Basics

Live what you love The baking industry is growing. In this program you will prepare for entry-level positions in the baking and food industry. You will learn the principles and tech...

Culinary Arts

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Culinary Technical Diploma

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IT-Cybersecurity Specialist

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IT-Network Specialist

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IT-Web & Software Developer

High energy combined with real-world experiences The program curriculum focuses on programming principles, including web application development, mobile device development, database...

IT-Web Development Specialist

Learn Web Development The Web Development Specialist Technical Diploma introduces you to the principles of programming and web application development by performing front-end and ba...

Manufacturing IT

A rewarding career awaits you This program will prepare the learner to be employed at the technician level or higher to work on the technology that is at the intersection of I.T. an...

Broadcast Captioning

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Court Reporting

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Criminal Justice 720 Embedded Academy

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Criminal Justice-Law Enforcement

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Emergency Medical Technician

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Emergency Medical Technician-Paramedic

Be an everyday hero A Firefighter Paramedic (Fire Medic) protects life and property through fire suppression, rescue, prevention, and Emergency Medical Treatment capabilities. Gradu...

Legal Studies/Paralegal

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Paramedic Technician

Post-baccalaureate legal studies/paralegal.

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CNC Automation Technician

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Computer Aided Design Technician

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Electro-Mechanical Automation Technology

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Electro-Mechanical Maintenance Technician

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Maintenance Mechanic

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Manufacturing Engineering Technology

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Mechanical Design and Engineering Technology

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Precision Machining Technology

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Quality Assurance Technician

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Quality Process Improvement

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Technical Studies-Journeyworker

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Welding Fabrication Technician

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Welding-Industrial

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Digital Marketing

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Digital Marketing Specialist

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Graphic and Web Design

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Auto Collision Repair & Refinish Technician

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Automotive Maintenance Technician

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Supply Chain Assistant

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Supply Chain Management

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This series of 4 one-credit courses provides continuing education focusing on farm management for current farm operators and employees seeking to stay current and advance t...

Agribusiness Crops and Soils - Basic

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Agribusiness Livestock - Basic

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Agribusiness / Financial Basic

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Residential HVAC Installer

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Compensation & Benefits

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Employee Selection & Development

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Human Resources Basics

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Office Technology

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Supervisory Essentials

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Microsoft Office Introduction

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Microsoft Office Integration

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Business Essentials

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Childcare Professional

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Tax Preparer

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Eyecare Pre-testing

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Eyecare Receptionist

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Specialty Eyecare

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Eyecare Scribe

Patient services specialist.

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Restaurant Service Essentials

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IT-Support Technician

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Servers & Networking

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Robotic Weld Technician

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Foundations of Industry 4.0

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Industry 4.0 Applications

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Marine Finishing

Certificate Number: 19-461-2 Have you ever wanted to work on marine equipment? This certificate will assist learners in gaining finishing that can be applied to marine tran...

Marine Systems

Certificate Number: 19-461-3 Have you ever wanted to work on marine equipment? This certificate allows students to demonstrate their skills in different systems, including ...

ISO 9001 Internal Auditor

Course Information Catalog # Course Credits Ask a Question

Marine Technical

Certificate Number: 19-461-1 Have you ever wanted to work on marine equipment? This certificate applies the technical skills for the learner to gain skills for employment o...

Mastercam Programming

Certificate Number: 19-444-1

Project Management

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Six Sigma for Black Belt

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Six Sigma Certification for Green Belts

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Advanced Fabrication

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Advanced Pipe Welding

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Industrial Networking

The Industrial Networking Certificate is for information technology professionals in the manufacturing industry who will be involved with the implementation, operation, and...

Introduction to Precision Machining

Introduces the learner to tools, measurement, and prints used in the machining industry as well as hands-on use and application of these concepts to the operation of lathes...

Introduction to Electro Mechanical Technology

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Introduction to Maintenance Mechanic

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Introduction to Industrial Welding

This certificate provides a basic understanding to Weld Safety, Math, Metallurgy, Tools, and Print Reading. It also introduces the learner to two different weld processes, ...

Adobe Creative Cloud

This certificate focuses on the Adobe Suite Software. Students will learn the latest version of Adobe Creative Cloud software as well as the latest trends in the industry. ...

Digital Media

This certificate focuses on the creation and maintenance of web sites/pages. The courses in this certificate include Design Fundamentals, Photoshop, Web Development 1, Web ...

Digital Print Design

This certificate focuses on the creation of brochures, packaging, signage, etc. The courses in this certificate include Design Fundamentals, Photoshop, Illustration, InDesi...

SolidWorks - Mechanical Design

This certificate program is intended to prepare the learner for a career as a Mechanical Drafter using SolidWorks. With 4 progressing levels of courses, you will learn to c...

3-D Design and Printing

This certificate program is an introduction to 3D modeling and printing. Utilizing SolidWorks, you will create 3D parts which can later be printed on our various 3D printer...

Automotive Electrical

This certificate provides the basic electrical-related courses of the Automotive Maintenance Technician program and prepares students for entry-level positions in primary ...

Automotive Mechanical

This certificate provides the basic mechanical-related courses of the Automotive Maintenance Technician program and prepares students for entry-level positions. In addition...

Logistics & Distribution

The Logistics & Distribution Certificate is designed for the employed adult who wishes to gain skills in the principles of logistics and distribution and includes study...

Materials Management

The Materials Management Certificate is designed for the working adult who wishes to gain new skills related to the materials and inventory management functions. The materi...

The Purchasing Certificate is designed for the working adult who wishes to gain new skills related to the purchasing function. The material covered will provide the learner...

Automotive Refinisher

Start an exciting career as an Automotive Refinisher

Why choose Lakeshore?

Our Culinary Arts associate degree program is accredited by the American Culinary Federation
Learn hands-on in our state-of-the-art culinary and baking labs, custom designed for educational purposes
Our instructors bring you real world experience in addition to subject matter knowledge
Because of our low student-to-faculty ratio, you get to know instructors and fellow students
Academic, personal, and financial resources are available to support your success
Graduates are workforce-ready and well prepared to pursue a bachelor’s degree

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Lakeshore Technical College

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5 jobs you can get with a hospitality management degree

I n today's fast-paced world, the hospitality industry is thriving, offering a plethora of exciting placement opportunities for young graduates. Pursuing hospitality courses equips students with the necessary knowledge, skills, and experience to excel in this dynamic field.

Smita Jain, Director MGLuxM & MIHB, Master in Global Luxury Goods & Services Management, Master of Science in International Hospitality Business, S P Jain School of Global Management has delved into the wide-ranging possibilities that await young graduates, providing insights into some promising placement avenues within the hospitality industry.

1. Hotel and resort management:

The hotel and resort industry is a cornerstone of the hospitality sector, employing millions of individuals worldwide and generating significant revenue. With a degree in hospitality, young graduates can delve into this vast industry, which offers a wide array of roles and responsibilities.

From front desk operations to housekeeping, sales, and revenue management, there are plenty of opportunities to start and grow a rewarding career in hotel and resort management.

According to the World Travel and Tourism Council, the hotel and resort industry contributes significantly to global employment, accounting for roughly 304 million jobs worldwide.

In the United States alone, the American Hotel & Lodging Association reports that this sector generates approximately USD 170 billion in annual revenue. These numbers highlight the immense potential for career growth and development for young graduates pursuing hotel and resort management roles.

2. Food and beverage management

The food and beverage industry plays a crucial role in the hospitality sector, contributing to the overall guest experience and revenue generation for establishments. Restaurants, cafes, bars, and catering services are just some of the areas within this industry where graduates can thrive.

With opportunities as varied as food and beverage supervisors, managers, event coordinators, or even entrepreneurship by starting their own culinary ventures, the food and beverage management sector offers immense potential for young professionals.

According to the National Restaurant Association, the restaurant industry employs more than 15.6 million people in the United States, making it one of the largest employers in the country.

Globally, the food service market is projected to reach USD 4.2 trillion by 2027. These figures indicate the significant growth potential and abundance of career opportunities that graduates can explore within the food and beverage management sector.

3. Event management

The events industry continues to flourish, creating exciting placement opportunities for hospitality graduates. From corporate conferences and trade shows to weddings and music festivals, events have become a vital part of society.

Young graduates with event management skills can find fulfilling careers as event planners, coordinators, or managers, working closely with clients and vendors to create memorable experiences.

The events industry not only provides job opportunities but also fuels economic growth and tourism in various host cities. According to the Events Industry Council, direct spending on business events worldwide reached USD1.07 trillion in 2019, indicating the immense scale and economic impact of this sector.

With their organisational skills and creative flair, young graduates are well-positioned to seize the numerous placement opportunities that the events industry has to offer.

4. Tourism and travel

The tourism and travel sector has been a driving force behind the growth of the hospitality industry. Travelers' desire to explore new destinations, experience diverse cultures, and create lasting memories has given rise to numerous job opportunities for graduates with a passion for hospitality.

Young professionals can find roles in tour companies, travel agencies, cruise lines, or even work as destination managers in government tourism organisations.

According to the World Tourism Organization, international tourist arrivals reached 1.4 billion in 2018, generating immense revenue and employment opportunities.

In 2019, the travel and tourism industry accounted for 10.3 percent of global employment. These statistics highlight the significant impact and potential for growth within the tourism and travel sector, offering a promising career path for young graduates.

5. Resort and spa management

For graduates passionate about luxury, wellness, and creating unforgettable experiences, the resort and spa industry offers enticing career pathways.

As individuals increasingly prioritise self-care and seek rejuvenation, the demand for high-end resorts, hotels, and wellness centres continues to rise. As such, the opportunities for young graduates to excel in resort and spa management are abundant.

According to the Global Wellness Institute, the global wellness economy reached a value of USD 4.5 trillion in 2018. This staggering figure signifies the vast market potential within the wellness industry.

Graduates can find placements in luxury resorts and hotels, where they can hone their skills in delivering exceptional guest experiences. Whether it's managing spa facilities, wellness programmes, or holistic retreats, the resort and spa management sector offers a meaningful and fulfilling career path for young professionals.

The field of hospitality offers young graduates an exciting array of placement opportunities spanning various sectors within the industry. From hotel and resort management to food and beverage, event planning, tourism, and resort and spa management, there are ample prospects for growth and development.

The hospitality industry employs millions worldwide, generates significant revenue, and contributes to economic growth and tourism.

By pursuing hospitality courses and leveraging their acquired knowledge and skills, young professionals have the opportunity to make a lasting impact in an industry renowned for its commitment to exceptional service and unforgettable experiences.

With dedication and passion, graduates can embark on rewarding careers within the hospitality industry and contribute to its continued success.

5 jobs you can get with a hospitality management degree

Luxury-travel advisors are in demand as Gen Z and millennials splurge on stress-free, meaningful vacations

Careers in luxury-travel advising are growing as travelers seek stress-free, high-end experiences.
Gen Z and millennials are driving the growth, seeing vacation spending as a worthy expense.
This article is part of " Trends to Bet Your Career On ," a series about trending professional opportunities.

The internet has revolutionized the way people research and book travel. Travelers now have access to hotel- and flight-booking platforms, travel content on social media, travel blogs, and travel publications.

Today's travelers, especially those seeking luxury experiences, don't always want to wade through all that information. Consequently, the travel-advisor industry has experienced significant growth in recent years , especially among Gen Z and millennial travelers . According to Grand View Research, the global luxury-travel market is worth an estimated $1.3 trillion and expected to grow 7.9% from 2024 to 2030 .

Luxury travelers are not necessarily looking for the best deals but the best way to plan a trip without the hassle. This is where a luxury-travel advisor comes in. Agents can provide personalized itineraries, access to upgrades and selective experiences, and support throughout the trip.

Business Insider talked to three luxury-travel advisors about the industry's growth and how to transition into travel advising.

Why the luxury-travel industry is booming

Diana Hechler, the owner of D. Tours Travel , said the luxury-travel industry has grown because travelers have access to more luxury-level properties, and more people are willing to pay luxury prices. Also, a vacation is seen as a necessity for Gen Z travelers .

"People are booking vacations more than ever and want them to be stress-free and restorative. And nothing does that better than luxury travel," Hechler told BI. "Despite the higher prices, the segment of travelers that want luxury and are willing to pay for it has grown as well."

Angela Adto Tepper, the owner of AZA Luxury Travel , said that the shift toward luxury travel had increased since the pandemic, with more Americans prioritizing travel.

"The luxury-travel sector has evolved to prioritize wellness, health, sustainability, and transformative experiences, and people are now prioritizing meaningful travel experiences and pursuing bucket-list trips," Tepper said. "Advisors have adapted by curating journeys tailored to each client."

Why travelers work with advisors

One of the biggest advantages of working with a travel advisor is that it helps travelers cut through the noise and information overload. Traveler agents work on commission, getting a percentage of hotel, cruise, or tour costs, which is paid after a trip is over. Many agents also charge an up-front fee for research and planning.

"The internet was supposed to be the death of advisors, and instead, it's made us more valuable than ever," Hechler said. "While some people love to spend time researching their vacations and doing it themselves, many don't have time to 'waste' on the internet starting from scratch. Saving time is problem-solving for almost everyone; anytime you can solve people's problems, you can have a successful business."

Travel advisors can also offer complimentary upgrades and have access to experiences that might not be available to the public.

"Working with a travel advisor can be summarized by three E's," Tepper said. "We can provide expertise and insider knowledge, extras with personalized service, and emergency assistance."

With the prevalence of Instagram and TikTok, it might seem like everyone is going to the same places. So booking luxury hotels or making reservations at Michelin-starred restaurants is no longer enough; travelers want advisors to curate one-of-a-kind experiences.

"The luxury-travel sector is not just about opulence and indulgence but also about creating meaningful, enriching experiences that leave a lasting impact," Maurice Smith, the founder and CEO of the luxury-travel agency Eugene Toriko , said. "Sustainable and regenerative travel practices are becoming increasingly important, focusing on preserving and enhancing the destinations we visit."

Tips for transitioning into travel advising

If you're ready to move into the industry, it's worth taking stock of your skills first. For example, Tepper said people with event-planning experience might transition well into travel advising since itinerary planning and familiarity with booking platforms are part of the job. She added that soft skills, like interpersonal communication, problem-solving, and adaptability, would also come in handy.

Tepper recommended contacting an advisor before switching over. "If you're considering the career change, one of the best things you can do is secure a reputable mentor," she said. "A mentor can offer invaluable guidance, accelerating professional growth and enhancing skill development, leading to greater success and higher earnings."

It also helps to study travel trends, have a deep knowledge of a destination, and build expertise around types of travel, such as multigenerational trips , cruises, or honeymoons. Tepper said that prospective advisors must also remember that they're not necessarily looking for the "best discounts" for clients but creating tailored trips with impeccable customer service.

"To maintain the quality of our personalized work, we occasionally have to turn away a client," Tepper said. "Not every client is the right fit for our service. This selectivity ensures that we can devote the necessary time and attention to crafting great experiences for everyone while upholding the high standards we have put in place."

The benefits of travel advising

Travel advising provides valuable services to travelers, but agents can also receive perks like complimentary trips sponsored by hotels and tourism boards and travel discounts.

"One of the biggest perks of this job is the opportunity to explore the world and indulge in my passion for travel," Tepper said. "Imagine waking up in a new city, tasting exotic cuisines, and immersing yourself in diverse cultures while doing what you love. For me, it's a career that blends passion and purpose."

The job also comes with a few challenges. Smith said that agents must stay on top of ever-changing travel regulations to ensure the safety of their clients. But ultimately, he said, it's a rewarding career that prioritizes relationships.

"Travel advising offers flexibility and the potential to work remotely, allowing for a good work-life balance," Smith said. "Additionally, the satisfaction of helping clients create unforgettable memories and the joy of turning their travel dreams into reality is incredibly rewarding."

Main content

Nashville tourism leaders unveiled a new strategic vision. How it could change downtown

Nashville's tourism industry could soon look quite different thanks to a newly proposed plan from the city's tourism leaders.

"The Music City Strategic Plan," released on Thursday and co-chaired by Deana Ivey of the Nashville Convention and Visitors Corp . and Colin Reed of Ryman Hospitality Properties , outlines industry changes, improvements and other recommendations that aim to successfully spearhead Nashville as an industry leader in the upcoming years.

For example, the report proposes relocating two of the city's biggest annual attractions , "Let Freedom Sing! Music City July 4th" and "Nashville's Big Bash New Year's Eve" to the East Bank, the future home of the new and improved Nissan Stadium . Other proposed relocations include the Live on the Green music festival, the Nashville Hot Chicken Festival and Oktoberfest. Additionally, the city is eyeing hosting the Grammy Awards and a Super Bowl .

According to the report, the number of visitors in Davidson County has grown steadily in recent years. In 2018, 12,603,962 people visited the area. In 2023, that figure increased by nearly 3 million. But while the city has reaped the cultural and financial benefits of hundreds of thousands of tourists descending upon the city annually, Nashville and its locals have also had to deal with accompanying crime and safety concerns .

"We have a great destination, but we also need to take care of it," said Deana Ivey, president and CEO of the Nashville Convention and Visitors Corp. "And we want to make sure that growth continues. The plan is our roadmap to tell us what we need to take care of."

Mayor Freddie O'Connell praised the extensive study by tourism leaders.

"I’m grateful to everyone who put work into this strategic guide because we know tourism is a critical piece of our economy, and this work helps Nashville put its best foot forward for residents and visitors alike," O'Connell said.

Here are the plan's eight priorities.

Improving the experience and reputation of Downtown Nashville

The report pinpoints overconsumption, overcrowding, and noise pollution as a threat to Nashville's reputation as a "warm, welcoming city." Recent efforts to mitigate the concerns include improving Downtown lighting, installing surveillance cameras, implementing a rigorous cleaning schedule and more.

Ongoing efforts include:

Refining the right-of-way vending ordinance to improve the pedestrian experience on the street.
Advocating for a dedicated noise enforcement unit to ensure compliance with existing noise ordinances for buildings, vehicles, and vendors on private property.
Activating Downtown Parks in a way that best serves residents and guests with a focus on local engagement.
Explore implementing a Street Performer Program that permits live music in dedicated areas to enhance the downtown experience.
Support private initiatives with downtown establishments to improve bar line management, SAFE Bar Program compliance and scooter and e-bike corrals.

Tourism officials also plan to launch a campaign which promotes the "Nashville way" which would call on bars to enforce better protocols, address raucous behaviour, and encourage other actions which would "help fix what is wrong on Lower Broadway." The campaign targets celebrities with namesake bars as potential partners.

Improving and supporting public safety efforts citywide

Public safety remains the top priority for visitors, read the report. In an effort to prioritize safety and reduce crime, tourism officials proposed allocating local and state resources to the following:

Increasing the number of MNPD public safety officers.
Increasing MNPD wages to national levels.
Curbing disorder Downtown.
Supporting MNPD in their efforts to reduce gun thefts from vehicles.
Foster community partnerships with MNPD.

Developing a robust pipeline of job seekers and pushing for transportation improvements

While Nashville's hospitality industry has grown alongside the city, hospitality workers, like most Nashvillians, deal with a lack of affordable housing and public transportation.

Industry leaders plan to address challenges with a three part strategy which includes supporting hospitality workforce development, making affordable housing more available to hospitality workers and increasing the offerings, reach and appeal of public transportation.

Leaders aim to accomplish their goals by standardizing high school hospitality program curricula across Nashville, engaging local college and university hospitality programs to recruit employees and offer on-the-job training opportunities, supporting affordable housing and transportation access on the East Bank, increasing the number of public transportation stops and locations, exploring rideshare and shuttle options and more.

Fostering increased, local support for Nashville's tourism industry

Hospitality is the second largest industry in Nashville and Tennessee, directly employing over 70,000 people. The report states that despite benefits, the industry has had to bear the brunt of many resident's frustrations with the challenges that come along with growth.

Tourism officials propose a campaign highlighting the positive impacts of the industry which would hopefully alleviate those frustrations. Goals of the campaign include broadening the core message of the benefits of tourism, emphasizing personal and emotional connections to hospitality, ensuring messages reach broad and diverse audiences, enlisting diverse communicators to deliver said messages, and communicating across multiple platforms.

A focus on international tourism

More than a national destination, Music City has become an international destination, welcoming visitors from almost every corner of the globe. Tourism leaders aim to make Nashville a more welcoming, inclusive environment by marketing to international visitors and creating a better overall experience.

Officials aim to reach said goals by nurturing relationships with Nashville's sister cities and consulates, increasing direct airlift to and from Nashville International Airport, working together with the Tennessee Department of Tourism, partnering with popular travel apps, providing free Wi-Fi connectivity citywide and more.

Embracing family-friendly programming at the city's newest venues

While Lower Broadway may not be the most family friendly setting after-hours and on weekends, Nashville offers plenty of other family-friendly outings and venues. The East Bank, currently under redevelopment, plans to be a tremendous cultural center and will host multiple events suited for people of all ages.

Tourism officials plan on focusing on the following when evaluating potential new events:

Creating large, family-friendly outdoor spaces for local and national events.
Attracting world-class, family-friendly, diverse, and locally appealing events.
Maximizing the riverfront's potential to offer residents and tourists new recreational opportunities.
Working with state and local governments to achieve goals.

Marketing Nashville's diverse cultural offerings and developing new cultural assets

Tourism officials recognize that not all Nashville communities have benefited equally from the city's immense growth. In the report, industry leaders vowed to promote broader community participation while expanding offerings to attract diverse visitors and benefit underrepresented communities.

Focus areas include expanding Nashville's offerings to include more diverse music and entertainment events, increasing promotion and mentorship for minority-owned businesses as well as branding and promoting Nashville's culturally diverse communities.

Hospitality leaders to work with Metro and state

Finally, tourism leaders plan to work together with city and state officials to drive meaningful change in a variety of areas, for example economic development and legislative priorities.

By establishing the Music City Local Host Committee , hospitality leaders aim to demonstrate their value to the city. The committee will have the responsibility of attracting major events and raising the funding for the new Nissan Stadium and will also serve as a body of economic counselors to city and state leaders in evaluating critical new development projects or legislative priorities.

Committee leaders include former Governor Bill Haslam, country music artist Eric Church, Chairman of Ingram Industries John Ingram, and others.

Diana Leyva covers trending news and service journalism for The Tennessean. Contact her at [email protected] or follow her on X, the platform formerly known as Twitter, at @_leyvadiana

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Boyne mountain condo owners sue in michigan, alleging fraud and price gouging at 3 resorts.

Rachel Watson is a reporter covering residential real estate in West Michigan, as well as the state's tourism and insurance industries. She joined Crain’s Detroit Business in 2022 and Crain's Grand Rapids Business in 2023 after several years at the Grand Rapids Business Journal.

Boyne Mountain Resort pictured from the base of the mountain with a pool and chalet in view.

A group of rental condominium owners at three Boyne resorts in Northern Michigan have filed a lawsuit accusing the company of price gouging and fraud.

On behalf of themselves and more than 100 other condo owners, Barbara Hornbeck and Cathy Demaria-McKay filed a class action suit on July 1 against Boyne USA Inc., its management company Boyne Properties Inc. and three of its resorts. The condo owners claim the company enriched itself at the property owners’ expense.

The Petoskey-based Boyne USA Inc. owns and operates 14 resorts that offer skiing, golf and adventure parks in Michigan, Montana, Washington, Maine, New Hampshire, Tennessee, Utah, and British Columbia, Canada. The company faced similar allegations in late 2022 from hotel-condo owners at the company’s Big Sky Resort in Montana.

The most recent complaint, filed in the U.S. District Court for the Western District of Michigan, involves Boyne’s activities developing and selling condos at Boyne Mountain Resort, The Highlands at Harbor Springs and the Inn at Bay Harbor.

The plaintiffs, who bought condos from Boyne, allege the company required them to contract with Boyne Properties for rental management services as part of a bid to exert exclusive control over revenues while imposing “unreasonable costs” and charging “excessively high fees,” according to the suit.

The plaintiffs seek more than $5 million in damages, plus interest and costs, per the court filing.

“By siphoning revenue from the rental management program and imposing unreasonable costs on realty owners, Boyne has earned significantly more profits from the Boyne Michigan Properties than from any hotel or condo properties it wholly owns, separate and apart from any profits realized by Boyne from selling realty in the Boyne Michigan Properties,” the complaint states.

Boyne USA Inc. has not yet filed a response to the complaint with the court.

The company said in an email to Crain’s Grand Rapids Business on Tuesday that while it hasn’t yet had a chance to thoroughly review the complaint, Boyne is “confident we are following the law and best practices of the industry.”

According to the suit, Boyne’s developing and selling of rental condos puts the parent company under the authority of federal securities law and creates a fiduciary duty to the buyers.

The plaintiffs claim Boyne violated its fiduciary duty by requiring property owners “to use Boyne as their rental manager” and charging “an excessively high rate,” allegedly 50% of net rental revenues plus additional fees, for its services.

According to the suit, Boyne also manipulates the rental management program “for its benefit and at the expense of realty owners” by reserving the “high-demand, high-rate” bookings for its wholly owned properties rather than those of private owners; manipulating packages and discounts to benefit itself; and charging resort and breakfast fees whose proceeds it does not share with condo owners.

Additionally, the complaint alleges Boyne hides its actions from property owners “by not disclosing in quarterly statements gross rental rate, base lodging rate, hotel or resort taxes, resort fees, group tour and convention facility fees, incentive program costs, franchises-related fees and costs, forfeited deposits and breakfast fees,” preventing owners from accurately determining revenues and understanding the revenue sharing breakdown.

The plaintiffs also argue that Boyne imposes “unreasonable costs” on property owners by charging homeowners association fees for things like garbage removal, security, telephone, television and Wi-Fi expenses.

They allege that Boyne also charges the HOA an additional line-item management fee despite already charging condo owners 50% of net rental revenues to manage the properties.

According to the suit, Boyne also allegedly charged property owners at The Mountain Grand Lodge and Spa within Boyne Mountain Resort additional fees ranging from about $9,300 to $37,000 apiece in 2023 to fund an upcoming planned $23 million to $27 million renovation of the lodge. The assessment, which allegedly was in addition to all above listed fees, was to be levied for six quarters.

The plaintiffs argue that “due to the unreasonable expense of the assessment” and the fact that Boyne demanded first right of refusal to all condo sales, 39 property owners at The Mountain Grand Lodge and Spa were forced into selling their condos back to the company at below-market values.

The plaintiffs are claiming breach of fiduciary duty, constructive fraud, breach of contract, and unjust enrichment/constructive trust. They are seeking compensatory damages, punitive damages, attorneys’ costs and fees, and enforcement of their rights. They are requesting a jury trial.

Attorneys for the plaintiffs are Prairie Village, Kan.-based Sharp Law LLP and two Bozeman, Mont.-based firms — Crist, Krogh, Alke & Nord PLLC and Goetz, Geddes & Gardner PC. The Montana firms also represented the hotel-condo owners at Big Sky. A federal court in Montana dismissed the condo owners’ claims of unfair trade practices in April but denied Boyne’s request for a judgment on the enforceability of condo purchase agreements.

Attorneys for the plaintiffs did not immediately respond to requests for comment.

The case has been assigned to Chief Judge Hala Jarbou in the U.S. District Court for the Western District of Michigan.

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Hotels near 90% occupancy in promising sign for city's tourism recovery.

Guests at the Marriott Marquis in Times Square. New York's hotel occupancy rate just fully recovered to prepandemic levels, according to a new NYCEDC report.

Hotel occupancy in New York has clocked within a half percentage point of where it was in 2019 for the first time since the start of the pandemic. It's a promising sign for the city's slow but steady tourism recovery heading into the peak summer travel months.

That's according to the latest monthly economic snapshot report from the New York City Economic Development Corp., which tracks metrics relating to the health of the labor market, business activity, tourism and more.

The hotel room occupancy rate jumped from 84.7% in April to 89.1% in May, putting it well above the 83.9% the city saw last May and within striking distance of the 89.4% rate it boasted in May 2019.

The bullish recovery report coming in late spring is perhaps the result of rebounding leisure travel. While business travel has been slow to bounce back from pandemic-induced woes, leisure travel has returned in such strength that it is now offsetting the lull in work-related trips.

On the other hand, some hotel industry experts have told Crain's the notable improvement in the hotel sector’s fortunes over the past year seems to have more to do with government interventions than any major market turnaround. Efforts to grapple with issues including the migrant surge and illegal short-term rentals, such as units listed on Airbnb and other platforms that violate housing codes, have removed tens of thousands of rooms from the market, which in turn could be giving a boost—at least on paper—to traditional hotels.

Lodging aside, the NYCEDC report was not all roses for the tourism sector. Broadway attendance last month averaged about 92% of where it was in 2019. Subway and bus ridership ticked up slightly from April but remain far cries from their prepandemic levels, now sitting at 71.7% and 59.5%, respectively.

How else is the city's pandemic recovery faring? Here are other key takeaways from the report:

New York added 4,600 private sector jobs in May. The city now lays claim to roughly 49,800 more jobs than it did before the pandemic.
The unemployment rate held steady month-over-month at 4.8%. In February 2020, just prior to the pandemic, that figure was 4.3%.
The first quarter Black unemployment rate was 7.9%. The Latinx unemployment rate was 6.7%.
The Real Estate Board of New York's overall office visitation rate increased to 75% in April, the highest reading in six months.
Kastle Systems, on the other hand, which also tracks office occupancy, puts that number closer to 65%.
In the third quarter of 2023, the latest period for which data is available, the city saw net business formation in the red. While about 5,500 new businesses started, closer to 5,900 closed.

See the full June 2024 NYCEDC report here .

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They may also benefit from earning an associate degree or bachelor's degree in hospitality and tourism. 8. Tour manager. Find tour manager jobs National average salary: $52,462 per year Primary duties: Tour managers oversee tour bookers, tour guides, tour bus drivers and marketing staff for a tour company.
Hospitality and Tourism career cluster
The hospitality and tourism cluster includes many entry-level opportunities that can build toward higher-level positions. For example, an entry-level worker may start restaurant work as a dishwasher or table busser and eventually move into cooking, waiting tables, or even management. Many opportunities under this cluster do not require training ...
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14 careers in the tourism industry. Tourism includes a variety of positions that range from entry-level to leadership roles. Here are some careers to consider in this thriving industry: 1. Housekeeper. National average salary: $34,262 per year Primary duties: Housekeepers are responsible for cleaning and maintaining spaces assigned to them by ...
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Here are 10 hospitality careers you can pursue in the workforce. For the most up-to-date salary information from Indeed, click the links. 1. Tour guide. National average salary: $39,795 per year Primary duties: Tour guides educate visitors about a particular locale. They greet visitors, plan and lead tours, prepare presentations and answer ...
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21. Parking lot attendant. Average salary: $29,216 (£21,517) per year One of the more common hospitality-related jobs involves automobiles. A parking lot attendant will either hand a guest a ticket or park the visitor's vehicle in a spot on the lot.
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Tourism involves the travel activities of individuals and groups for leisure, business, or other purposes. It encompasses everything from sightseeing and adventure tourism to cultural exchanges and eco-tourism. A career in hospitality and tourism can take many forms, depending on one's interests, skills, and qualifications.
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Tourism and hospitality management degrees prepare students to enter a variety of hospitality careers. Graduates can advance their careers at exciting venues that include hotels, cruise ships, amusement parks, catering halls, casinos, restaurants, and more. ... Almost all hospitality careers pay a median salary of around $50,000, though some ...
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If you are interested in a career in Hospitality and Tourism here is a list of 5 majors you might consider when thinking about your degree options. Hotel and Motel Management. Students in this major learn how to manage hotels, motels, and other lodging businesses such as resorts. Course work covers hospitality law, employee management ...
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The Top Jobs for Master's Graduates. " [The online MS in Hospitality and Tourism] degree is not limited. You can use it almost anywhere in any business," says USC Bovard College professor Andrea Daniels. Whether you enjoy staying at luxurious hotels, traveling to beautiful places, attending interesting events, eating at delicious ...
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Career Technical > Hospitality and Tourism ; Inside this section: ... Job Outlook. Restaurants are a driving force in Mississippi's economy. They provide jobs and build careers for thousands of people, and play a vital role in local communities throughout the state. Employment of chefs and head cooks is projected to grow 11 percent from 2018 ...
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Mission. The mission of the hospitality, tourism and event management program is to develop visionary leaders and successful professionals in the hospitality, tourism and event industry. The program provides a comprehensive and challenging curriculum that includes courses in general education, business, hospitality, tourism and event management, combined with relevant operational and ...
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Here are some ideas for jobs in the tourism industry, to help you find a career you love: 1. Hotel night auditor. National average salary: $31,309 per year Primary duties: Hotel night auditors provide guest services at the front desk of hotels during the evening and overnight hours. They are responsible for attending to customers' needs during ...
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Careers in luxury-travel advising are growing as travelers seek stress-free, high-end experiences. Gen Z and millennials are driving the growth, seeing vacation spending as a worthy expense.
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Elektrostal : Elektrostal Localisation : Country Russia, Oblast Moscow Oblast. Available Information : Geographical coordinates, Population, Area, Altitude, Weather and Hotel. Nearby cities and villages : Noginsk, Pavlovsky Posad and Staraya Kupavna. - City, Town and Village of the world
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Hotels near 90% occupancy in promising sign for city's tourism recovery
New York added 4,600 private sector jobs in May. The city now lays claim to roughly 49,800 more jobs than it did before the pandemic. The unemployment rate held steady month-over-month at 4.8%.
APELSIN HOTEL
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