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Anthony Banks, Uniworld SS Antoinette Cruise Director: Ten Questions

One of the things I love about river cruising is not just the places you see and things you do, but the people you meet.

On my Rhine river cruise on Uniworld’s SS Antoinette I met some lovely people from all around the world, and a man who helped to make our cruise one to remember.

Anthony Banks is one of those cruise directors who is warm and engaging, and after having a chance to get to know him over the course of the week I just had to ask him if he’d be up for taking part in Ten Questions.

Lucky for me Anthony said yes, and as well as sharing some things about his job he shares some travel tips for Amsterdam, the city he lives in when he’s not cruising down the Rhine and a city I love.

Anthony Banks Uniworld Cruise Director

What’s the best thing about your job?

It’s difficult to point out one thing above the others but when I really think about it I guess it’s being where I really want to be and doing what I really want to do. It’s about doing something I always dreamed of doing.

If you could change one thing about your job what would it be?

I would like to do more cruises on different rivers all around the world.

What’s something about your role that you wish people understood?



I wish they understood that I do what I do because I’m driven by passion and love. It’s not just a job to me.

What’s your favorite thing to do on your day off?

I love going to the Amstel Hotel in Amsterdam for a swim in their indoor pool and to take a sauna. It’s a great place to relax, read a book and watch boats go by.

What’s a cheap and cheerful food secret you (usually) only tell your friends?

When I want to bring home a real gourmet experience to wow my friends with, I buy a can of Duck Confit at the supermarket. The amazing thing about this dish is that the duck is slow cooked in its own fat in France by French chefs. All you have to do is heat it and plate it and the result is something extraordinary you have to try. This is a cheap and effective way to bring the authentic flavours of French cuisine into your home.

If money was no object, where would you go for lunch or dinner?

I would go to the Cheval Blanc in Basel. It’s in a hotel that Uniworld uses for its pre and post extensions called ‘ Le Trois Rois ’. Peter Knogl, the Chef, has 3 Michelin Stars and is someone I really admire when it comes to fusion cooking.

Where do you take a friend when they come to visit?

I love going into the Old Jewish Quarter in Amsterdam and to the Hortus Botanicus (one of the oldest botanical garden in the world) which is full of old greenhouses and exotic plants. This is a less visited part of the city and is full of wonders.

What’s the best shopping experience in town?



For clothing the Kalverstraat is the best and it’s close to the flower market where I can always buy a lovely bouquet for my wife. There are nice places to eat and a great English bookstore.

Is there a local tourist cliché that’s actually worth doing?

Yes, absolutely. Nothing beats a canal cruise in Amsterdam. Even the local people sail at any given opportunity. There is no better way to understand the people and the layout of the city.

Is there a tourist attraction nearby that you can’t believe you still haven’t visited yourself?

It must be the old fishing village of Vollendam. I seem to keep missing the opportunity to go. It’s on my bucket list…

Amanda met Anthony on  Uniworld’s SS Antoinette on the Castles Along the Rhine river cruise.

Love river cruises? You may also like to check out my review of Uniworld’s River Countess . For a glimpse into life as a cruise director on a Mediterranean cruise you can also check out my interview with Russ Thomas Grieve, cruise director on Azamara Quest.

Heading to Amsterdam? Here’s why you may like to get on your bike in the Netherlands.

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S.S. Bon Voyage in Libourne, France

About Uniworld Boutique River Cruises

Uniworld—the world’s best and most awarded luxury river cruise line—offers itineraries in spectacular destinations throughout Europe, Egypt, Asia, and Peru. Our fleet features luxurious ships with an average capacity of 120 guests, one of the highest crew-to-guest ratios in the river cruise industry, enticing shore excursions, world-class gourmet cuisine, impeccable hospitality, and the highest degree of all-inclusive benefits on the rivers.

The Highest Standards in Luxury River Cruising

In 2004, Uniworld was acquired by The Travel Corporation (TTC), a highly successful international travel group founded by Stanley Tollman. TTC has 40 top brands, including Trafalgar, Insight Vacations, and Contiki, as well as Red Carnation Hotels, a renowned collection of four- and five-star luxury properties.

Combining the tour planning and hotel management expertise of TTC’s sister companies with Uniworld’s decades of superior nautical experience has created an entirely new category of luxury river cruising. Together, we’ve made major investments in our ships, crew, and staff, with an eye towards providing guests with all the elements of an unforgettable experience: Outstanding Service; The Most All-Inclusive Amenities; One-of-a-Kind Ships; Carefully Curated Experiences; Culinary Excellence; Wellness; and a Commitment to Sustainability.

The Boutique Experience, Onboard & Onshore

The guiding visionary behind our boutique philosophy is Beatrice “Bea” Tollman, founder of Red Carnation Hotels. Bea was named Hotelier of the Year at the European Hospitality Awards in 2012 and was inducted into The British Travel & Hospitality Hall of Fame in 2019.

Bea and her creative team amplify the definition of boutique luxury with every new and updated ship. Our river cruises allow guests to travel from one exciting destination to the next aboard a stylish floating hotel with chic lounges, panoramic restaurants, sumptuous cuisine, exquisite antiques, original art, and luxurious riverview staterooms and suites. Meticulous attention to detail is readily apparent on every company-designed ship, including 12 members of Uniworld’s stunning Super Ship fleet—the S.S. Antoinette , S.S. Beatrice , S.S. Victoria , S.S. Elisabeth , and S.S. Maria Theresa in Central Europe; the S.S. Catherine , S.S. Joie de Vivre , and S.S. Bon Voyage in France; the S.S. La Venezia in Italy; the S.S. São Gabriel in Portugal; the S.S. Sphinx in Egypt, and the Mekong Jewel in Vietnam and Cambodia.

Gracious and Attentive Service

Uniworld takes pride in its long-lasting relationships with guests, for whom there is “No request is too large, No detail too small.” Uniworld employs a dedicated crew, professionally trained to the highest standards of service, so guests never have to worry about being well taken care of during their journeys.

Note: Beverage policy varies in Asia, India, Egypt, and Peru.

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The world’s only authentic boutique river cruise line relies on more than cruise staff to deliver an exceptional service and maintain its impeccable reputation. Our brand also relies heavily on land-based staff, including employees in the marketing, sales, reservations, operations and IT spaces.

However, if you think that the river cruising culture will be far away, you’ll have to think again. Like all of our staff, you will benefit from an inspiring working environment and a close-knit team who simply love what they do. What’s more, you’ll have access to exceptional leadership training programs and an employer, which is committed to advancing your potential.

To embark upon this enviable career opportunity, you will need to have an eye for detail and a desire to deliver excellence. You will also be expected to be self-motivated, eager to learn, genuinely respectful and committed to nurturing a brand that has carved a unique position for itself in the luxury cruise sector. If this sounds like you, now is a great time to set sail on your next career journey.

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AFAR

Review of Uniworld's ‘S.S. Victoria' Europe River Cruise Ship

Posted: May 3, 2024 | Last updated: May 3, 2024

<p>The <i>S.S. Victoria</i>‘s upper-deck Vista lounge and bar can conveniently collapse to clear low bridges.</p><p>Ian Schemper/Uniworld Boutique River Cruises</p><p>On Day Two of our European river cruise with <a class="Link" href="https://fave.co/3QwYipX" rel="noopener nofollow sponsored">Uniworld Boutique River Cruises</a> in late March, my brother and I returned from dinner one night to a stateroom transformed by turndown magic. The lights were dimmed, curtains drawn, and duvets pulled back enticingly, chocolates nearby.</p><p>But the excitement over sailing on my first-ever <a class="Link" href="https://www.afar.com/travel-inspiration/cruise/river-cruise" rel="noopener">river cruise</a>—a week along the waterways of Belgium and the Netherlands—with Jason, also a rookie, still hadn’t faded, and I wasn’t the least bit sleepy. Instead of crawling into bed, I opened the curtains to see what was happening out on the water.</p><p>Turns out, not much—because the 110-passenger <a class="Link" href="https://fave.co/3UKaara" rel="noopener nofollow sponsored"><i>S.S. Victoria</i></a> was deep inside a lock on the Scheldt River somewhere between Brussels and Antwerp. Inches beyond our floor-to-ceiling windows was a vast canvas of wet gray concrete. A ladder stretched upward along the wall of the lock; even craning my neck, I couldn’t see the top, but the rungs were so close I could have reached out and grabbed one if our windows had been open. It dawned on me why our stateroom butler reminded us to close them whenever we left our stateroom; when open, the windows protrude outward by about six inches (and from what I could tell, there wasn’t much wiggle room in many of the locks).</p><p>Though this unexpected view (or lack thereof) was slightly unnerving for a claustrophobe like me, I felt giddy over our front-row seat to the engineering feat of navigating a 443-foot-long vessel through this watery cavern. “Look at this!” I squealed to Jason over and over. But as a pilot whose job has apparently numbed him to the marvels of human transit, he was nonplussed.</p><p>However, once Jason found out from the captain that the vessel is entirely hand-piloted—no pressing a button to enable auto-navigation—he was appropriately impressed too. By the time we arrived at our final stop, Amsterdam, which is where I live, <i>S.S. Victoria</i> had eased through approximately 16 locks. When we were aboard and awake, we watched the action from our room or, even better, the top deck.</p><p>Whether you’re in the Royal Suite or a standard stateroom, all cabins feature beds that face floor-to-ceiling windows that open to transform into a French balcony.</p><p>Courtesy of Uniworld</p>

The S.S. Victoria ‘s upper-deck Vista lounge and bar can conveniently collapse to clear low bridges.

Ian Schemper/Uniworld Boutique River Cruises

On Day Two of our European river cruise with Uniworld Boutique River Cruises in late March, my brother and I returned from dinner one night to a stateroom transformed by turndown magic. The lights were dimmed, curtains drawn, and duvets pulled back enticingly, chocolates nearby.

But the excitement over sailing on my first-ever river cruise —a week along the waterways of Belgium and the Netherlands—with Jason, also a rookie, still hadn’t faded, and I wasn’t the least bit sleepy. Instead of crawling into bed, I opened the curtains to see what was happening out on the water.

Turns out, not much—because the 110-passenger S.S. Victoria was deep inside a lock on the Scheldt River somewhere between Brussels and Antwerp. Inches beyond our floor-to-ceiling windows was a vast canvas of wet gray concrete. A ladder stretched upward along the wall of the lock; even craning my neck, I couldn’t see the top, but the rungs were so close I could have reached out and grabbed one if our windows had been open. It dawned on me why our stateroom butler reminded us to close them whenever we left our stateroom; when open, the windows protrude outward by about six inches (and from what I could tell, there wasn’t much wiggle room in many of the locks).

Though this unexpected view (or lack thereof) was slightly unnerving for a claustrophobe like me, I felt giddy over our front-row seat to the engineering feat of navigating a 443-foot-long vessel through this watery cavern. “Look at this!” I squealed to Jason over and over. But as a pilot whose job has apparently numbed him to the marvels of human transit, he was nonplussed.

However, once Jason found out from the captain that the vessel is entirely hand-piloted—no pressing a button to enable auto-navigation—he was appropriately impressed too. By the time we arrived at our final stop, Amsterdam, which is where I live, S.S. Victoria had eased through approximately 16 locks. When we were aboard and awake, we watched the action from our room or, even better, the top deck.

Whether you’re in the Royal Suite or a standard stateroom, all cabins feature beds that face floor-to-ceiling windows that open to transform into a French balcony.

Courtesy of Uniworld

<p>On Day Two of our European river cruise with <a class="Link" href="https://fave.co/3QwYipX" rel="noopener nofollow sponsored">Uniworld Boutique River Cruises</a> in late March, my brother and I returned from dinner one night to a stateroom transformed by turndown magic. The lights were dimmed, curtains drawn, and duvets pulled back enticingly, chocolates nearby.</p> <p>But the excitement over sailing on my first-ever <a class="Link" href="https://www.afar.com/travel-inspiration/cruise/river-cruise" rel="noopener">river cruise</a>—a week along the waterways of Belgium and the Netherlands—with Jason, also a rookie, still hadn’t faded, and I wasn’t the least bit sleepy. Instead of crawling into bed, I opened the curtains to see what was happening out on the water.</p> <p>Turns out, not much—because the 110-passenger <a class="Link" href="https://fave.co/3UKaara" rel="noopener nofollow sponsored"><i>S.S. Victoria</i></a> was deep inside a lock on the Scheldt River somewhere between Brussels and Antwerp. Inches beyond our floor-to-ceiling windows was a vast canvas of wet gray concrete. A ladder stretched upward along the wall of the lock; even craning my neck, I couldn’t see the top, but the rungs were so close I could have reached out and grabbed one if our windows had been open. It dawned on me why our stateroom butler reminded us to close them whenever we left our stateroom; when open, the windows protrude outward by about six inches (and from what I could tell, there wasn’t much wiggle room in many of the locks).</p> <p>Though this unexpected view (or lack thereof) was slightly unnerving for a claustrophobe like me, I felt giddy over our front-row seat to the engineering feat of navigating a 443-foot-long vessel through this watery cavern. “Look at this!” I squealed to Jason over and over. But as a pilot whose job has apparently numbed him to the marvels of human transit, he was nonplussed.</p> <p>However, once Jason found out from the captain that the vessel is entirely hand-piloted—no pressing a button to enable auto-navigation—he was appropriately impressed too. By the time we arrived at our final stop, Amsterdam, which is where I live, <i>S.S. Victoria</i> had eased through approximately 16 locks. When we were aboard and awake, we watched the action from our room or, even better, the top deck.</p>

Luxury interiors on board

This trip—officially, an eight-day itinerary called “ Holland and Belgium at Tulip Time” —wasn’t a first for just us: It was also S.S. Victoria ’s inaugural voyage as a Uniworld vessel. Along with her sister ship, the S.S. Elisabeth , which will relaunch in 2025, the 55-stateroom vessel, which can hold up to 110 guests, is being leased for three years by Uniworld from Riverside Luxury Cruises. The ships, which were part of the fleet of the now-defunct Crystal Cruises (the oceanside of which has restructured as Crystal ), add another level of modern luxury to Uniworld’s European sailings. But because they’re being leased, decor and design changes were somewhat limited, cruise manager Piet Abbeloos told me one afternoon. Still, there were distinct Uniworld touches everywhere: live orchids on tables, freshly made croissants and cookies daily, and top-notch staff, many of whom have been with the company for years.

Another notable feature: Uniworld’s first-ever two-bedroom suite, a 759-square-foot stunner that connects two bedrooms via a posh living room. When only one bedroom is connected, it becomes the 506-square-foot Royal Suite, which Jason and I somehow scored (we gave thanks to the river gods). After boarding in Brussels, we took in the space in an awed stupor, from the elegant living room with its stocked minibar, wet bar, and fireplace to the spacious bathroom and large walk-in closet. There’s a King-sized bed that can also be split up into two singles. (All room categories, including suites and standard staterooms, have floor-to-ceiling windows, Asprey bath products, and king-size beds; suites also come with butler service and free laundry, plus a daily fruit plate, cookies, and an evening snack). Due to a technical glitch, televisions (and safes) weren’t working properly, but considering the fancy digs we’d be calling home for the next week, we barely noticed.

We explored the rest of the boat, the highlights of which included the lounge with a gorgeous glass ceiling and an upper-deck lounge and bar (which can conveniently collapse if needed to clear low bridges). Alas, the chilly late-March temps meant we didn’t spend much time up there. But come summer, this would be a prime spot to stretch out on a deck chair with a cocktail and watch the world go by. The spa area is also equipped with a small pool, an amenity not too many river cruise ships provide due to the limited space on board.

<h2><b>Culinary delights and off-boat excursions</b></h2> <p>Jason and I quickly settled into a morning routine: Wake up as late as possible but with enough time to squeeze in a workout before breakfast. The gym is small but adequately equipped, and some preemptive calorie burning made us feel slightly less guilty for the culinary indulgences ahead, starting with the breakfast buffet. It was one of the best I’ve ever sunk my teeth into, complete with made-to-order omelets and changing daily options like blueberry ricotta crepes. Lunch was equally awesome, with a mouthwatering selection of locally inspired hot dishes (I’m still dreaming about the Belgian beef stew) and desserts galore. The salad bar was also a winner: If Uniworld bottled the dressings, I would have begged to buy one.</p> <p>“This is my second steak—for <i>lunch</i>,” Jason declared one afternoon, yet he had no problem polishing off a bowl of homemade gelato. All meals were included in the rate, and we never had the same dish twice for lunch or dinner, which were three-course affairs complete with wine pairings by <a class="Link" href="https://www.instagram.com/razvan.somm/" rel="noopener">sommelier Razvan Ion</a>. The velvety German red he showcased one night became my early go-to, and even with the rotating selection, waiters remembered to pour it for me every night.</p>

Culinary delights and off-boat excursions

Jason and I quickly settled into a morning routine: Wake up as late as possible but with enough time to squeeze in a workout before breakfast. The gym is small but adequately equipped, and some preemptive calorie burning made us feel slightly less guilty for the culinary indulgences ahead, starting with the breakfast buffet. It was one of the best I’ve ever sunk my teeth into, complete with made-to-order omelets and changing daily options like blueberry ricotta crepes. Lunch was equally awesome, with a mouthwatering selection of locally inspired hot dishes (I’m still dreaming about the Belgian beef stew) and desserts galore. The salad bar was also a winner: If Uniworld bottled the dressings, I would have begged to buy one.

“This is my second steak—for lunch ,” Jason declared one afternoon, yet he had no problem polishing off a bowl of homemade gelato. All meals were included in the rate, and we never had the same dish twice for lunch or dinner, which were three-course affairs complete with wine pairings by sommelier Razvan Ion . The velvety German red he showcased one night became my early go-to, and even with the rotating selection, waiters remembered to pour it for me every night.

<h2><b>A close-up look into local life</b></h2> <p>By the time we reached Amsterdam, our final destination, we had traveled about 155 miles—and I experienced more of the Netherlands in a week than I have living here for more than a year. Upcoming itineraries on the <i>S.S. Victoria</i> include the <a class="Link" href="https://www.uniworld.com/us/river-cruise/central-europe/rhine/magnificent-moselle-and-rhine/2024-frankfurt-to-frankfurt" rel="noopener">Rhine and Moselle rivers</a>, with showstopping views of fairy-tale castles and splendorous vineyards. Even though our route might not be quite as scenic, I found a certain appeal in the gritty industrial corridors we sailed along. These ports are the engine of each city, fueling its inhabitants, into whose lives we also got a close-up. At one drawbridge crossing, I waved to a stopped motorcyclist who waved back. Later, I watched a man reading a book in an upstairs room of a house, his face illuminated by the glow of a lamp. In the beautiful town of Schoonhoven, a gaggle of kids tumbled down their grassy front yard as we docked, eager to see the action.</p> <p>Traveling by water also offers a unique perspective on the astonishing topography of the Netherlands. “There’s a saying: ‘God created the earth, but the Dutch created the Netherlands,’” our guide remarked on the final day en route to Keukenhof, a botanical garden and flower lover’s dream. Indeed, a week of seeing dikes perched like grass-covered furniture on the landscape provided me with a newfound respect for how the Dutch have kept their country above sea level for centuries.</p> <p>For our last excursion, “Respect in the Red Light District,” a frank discussion about sex work in Amsterdam’s most infamous neighborhood, we had to clamber through another boat <i>S.S. Victoria</i> was moored alongside. Passengers’ suitcases were lined up in the lobby, which made me dread the end of our own trip the next day. Not only had we been spoiled rotten on board, but also this new-to-us mode of slower travel—cruising along no faster than about 14 miles an hour, to be precise—fostered a deeper connection with the communities we sailed through and those we sailed with. Jason and I hadn’t spent that much time together since we were kids, but he was the best boat buddy I could have asked for.</p> <p>On his way back to the States, he texted that the trip “was perfect in every way,” and I had to agree.</p> <p><b><i>To book: </i></b><i>Prices for the </i><a class="Link" href="https://fave.co/44q1Yj6" rel="noopener nofollow sponsored"><i>8-day “Holland and Belgium at Tulip Time”</i></a><i> start at about $6,479 per person, including meals, unlimited drinks, and most excursions, as well as the use of bicycles and Nordic walking sticks.</i></p>

A close-up look into local life

By the time we reached Amsterdam, our final destination, we had traveled about 155 miles—and I experienced more of the Netherlands in a week than I have living here for more than a year. Upcoming itineraries on the S.S. Victoria include the Rhine and Moselle rivers , with showstopping views of fairy-tale castles and splendorous vineyards. Even though our route might not be quite as scenic, I found a certain appeal in the gritty industrial corridors we sailed along. These ports are the engine of each city, fueling its inhabitants, into whose lives we also got a close-up. At one drawbridge crossing, I waved to a stopped motorcyclist who waved back. Later, I watched a man reading a book in an upstairs room of a house, his face illuminated by the glow of a lamp. In the beautiful town of Schoonhoven, a gaggle of kids tumbled down their grassy front yard as we docked, eager to see the action.

Traveling by water also offers a unique perspective on the astonishing topography of the Netherlands. “There’s a saying: ‘God created the earth, but the Dutch created the Netherlands,’” our guide remarked on the final day en route to Keukenhof, a botanical garden and flower lover’s dream. Indeed, a week of seeing dikes perched like grass-covered furniture on the landscape provided me with a newfound respect for how the Dutch have kept their country above sea level for centuries.

For our last excursion, “Respect in the Red Light District,” a frank discussion about sex work in Amsterdam’s most infamous neighborhood, we had to clamber through another boat S.S. Victoria was moored alongside. Passengers’ suitcases were lined up in the lobby, which made me dread the end of our own trip the next day. Not only had we been spoiled rotten on board, but also this new-to-us mode of slower travel—cruising along no faster than about 14 miles an hour, to be precise—fostered a deeper connection with the communities we sailed through and those we sailed with. Jason and I hadn’t spent that much time together since we were kids, but he was the best boat buddy I could have asked for.

On his way back to the States, he texted that the trip “was perfect in every way,” and I had to agree.

To book: Prices for the 8-day “Holland and Belgium at Tulip Time” start at about $6,479 per person, including meals, unlimited drinks, and most excursions, as well as the use of bicycles and Nordic walking sticks.

<h2><b>A close-up look into local life</b></h2> <p>By the time we reached Amsterdam, our final destination, we had traveled about 155 miles—and I experienced more of the Netherlands in a week than I have living here for more than a year. Upcoming itineraries on the <i>S.S. Victoria</i> include the <a class="Link" href="https://www.uniworld.com/us/river-cruise/central-europe/rhine/magnificent-moselle-and-rhine/2024-frankfurt-to-frankfurt" rel="noopener">Rhine and Moselle rivers</a>, with showstopping views of fairy-tale castles and splendorous vineyards. Even though our route might not be quite as scenic, I found a certain appeal in the gritty industrial corridors we sailed along. These ports are the engine of each city, fueling its inhabitants, into whose lives we also got a close-up. At one drawbridge crossing, I waved to a stopped motorcyclist who waved back. Later, I watched a man reading a book in an upstairs room of a house, his face illuminated by the glow of a lamp. In the beautiful town of Schoonhoven, a gaggle of kids tumbled down their grassy front yard as we docked, eager to see the action.</p> <p>Traveling by water also offers a unique perspective on the astonishing topography of the Netherlands. “There’s a saying: ‘God created the earth, but the Dutch created the Netherlands,’” our guide remarked on the final day en route to Keukenhof, a botanical garden and flower lover’s dream. Indeed, a week of seeing dikes perched like grass-covered furniture on the landscape provided me with a newfound respect for how the Dutch have kept their country above sea level for centuries.</p> <p>For our last excursion, “Respect in the Red Light District,” a frank discussion about sex work in Amsterdam’s most infamous neighborhood, we had to clamber through another boat <i>S.S. Victoria</i> was moored alongside. Passengers’ suitcases were lined up in the lobby, which made me dread the end of our own trip the next day. Not only had we been spoiled rotten on board, but also this new-to-us mode of slower travel—cruising along no faster than about 14 miles an hour, to be precise—fostered a deeper connection with the communities we sailed through and those we sailed with. Jason and I hadn’t spent that much time together since we were kids, but he was the best boat buddy I could have asked for.</p> <p>On his way back to the States, he texted that the trip “was perfect in every way,” and I had to agree.</p> <p><b><i>To book: </i></b><i>Prices for the </i><a class="Link" href="https://fave.co/44q1Yj6" rel="noopener nofollow sponsored"><i>8-day “Holland and Belgium at Tulip Time”</i></a><i> start at about $6,479 per person, including meals, unlimited drinks, and most excursions, as well as the use of bicycles and Nordic walking sticks.</i></p>

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uniworld cruise directors

Uniworld Boutique River Cruise Collection   Reviews

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You cant beat a Uniworld Cruise

Been on 17 Uniworld cruises now and they are all absolutely perfect. The boat are lovely, the staff are great and the trips out everyday are very very enjoyable. Sophie, who works in the Guernsey office, is especially helpful and knows a great deal about the cruises if you want any help. I can not recommend these cruises enough. The only downside I feel is their pricing structure as the prices change a lot and so it feels a little bit like a lottery when you book as you might find 2 weeks later the same cruise is lots cheaper and that can be a bit frustrating especially when your budget is quite tight as mine is.

Date of experience : September 09, 2023

Top quality river cruises - Highly recommended

Top quality river cruises. We have done the Bordeaux, Bourgogne, Rhine and Danube cruises - all different but of excellent standard. Met some great people to share unique travel experiences with. Nothing too much trouble! Highly recommended

Date of experience : May 02, 2023

I booked a cruise to travel this…

I booked a cruise to travel this November, for my birthday. I booked my airfare thru Uniworld also. Thinking it would be best, just in case anything happens one stop to better help me to the cruise and back home. My flight got canceled/changed going to paris. I saw this as a Hiccup at first. I reach out to Uniworld, hoping they could help. Much to my surprise they have had attitude: we have no control on the air. I will not go in details. its sad I was very excited a week ago to go, and now i still going because its paid for and I will hope the for the best on getting there. Their customer service before were great, of course that was before I paid them, now they are awful. If looking for River Cruise Company look for another one. I wish I had.

Date of experience : August 14, 2023

Be very cautious in using this Travel…

Be very cautious in using this Travel Company. Booked a cruise through AAA during the pandemic with every intention of going on the trip. Just before travel date our doctor advised not to travel based on our age and the US State Department had travel warnings out for travel to Europe. Consequently we were forced to cancel. When AAA and I both tried to get back the one half cost of the trip penalty, Uniworld basically told us that 's too bad. Meanwhile our agent at AAA said she had used other travel companies and were able to attain full refunds for her customers during the Pandemic. I still might consider travel abroad but I definitely will not be using Uniworld.

Date of experience : May 20, 2022

Very poor, not what we expected

My wife and I have been on 40+ ocean cruises but this was our first river cruise. We booked with Uniworld as part of the Red Carnation group, a hotel group that we frequent on a regular basis. We booked a Douro River cruise from Porto but was disappointed even before we stepped on the boat. Communication was poor regarding embarkation times and cruise itinerary, the information in our suite was from the previous week. Our main issue was the poor service in the restaurant, lack of organisation and lack of experienced staff. The food was ok but not great, but everything was hard work. At breakfast, if you asked for toast you need to ask for butter or you receive dry bread. If you ask for tea and coffee you must ask for milk and sugar if not you go without. The same for dinner, we were offered wine but no wine glasses on the table and that was the same every night. The restaurant staff were a new team and it showed. After a few days we finally found out the reason for the poor service, the cruise is not a Uniworld Cruise, it’s operated by a local contractor who has the license to operate on the Douro River. The boat and 2 butlers are supplied by Uniworld, everyone else is a local contractor. I did email the CEO of Uniworld with my comments but no reply. This is our first and last Uniworld Cruise.

Date of experience : December 09, 2021

Times change.

Times change. We have been on a Uniworld cruise and it was wonderful. Beautiful boats and excellent crew. Sadly, behind the scenes is a different story. Once we saw an excellent promotional presentation, then the last one was truly amateur. We had two Sales Managers reminiscent of the "Judith Chalmers" character played by Victoria Wood and the promised word from the CEO was a poorly presented video. But it gets worse. In spite of covid and the impact it has had on the travel industry, Uniworld has turned into what looks like a money grabbing holiday bucket shop. We were booked on a Christmas Cruise. When the final payment was due, Hungary and Austria (the bulk of the cruise) were not accepting UK travellers. I asked if we could delay payment until the situation was cleared up. I was told no, and that my only option was to cancel. As a gesture of goodwill (a phrase I hate) Uniworld agreed to hold my deposit as a Future Cruise Credit. No problem there. Now, with there being no tourist access to Austria, the cruise cannot be going ahead. I asked if this meant I could now have my deposit refunded and again was told no. Another cruise company I booked with, not only refunded all my money but gave us a substantial credit by way of apology. The other irritation with Uniworld is the way their pricing is all over the place. We found, after we'd cancelled, that they were offering the cruise for half price. No issue for us, but imagine how those that had paid full price must have been feeling. There are other pricing practices I find unacceptable, but not for here. I have told Uniworld I will book something to use the FCC, but it will be the last holiday I book with them. There are T's and C's, but there is also consideration for the customer.

Date of experience : November 24, 2021

Outstanding top-of-the-line river…

Outstanding top-of-the-line river cruises internationally. They set the standard! The food, tours, and accommodations are truly superb!

Date of experience : July 02, 2022

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uniworld cruise directors

Culinary Excellence

Culinary Excellence We treat cooking as an art form, a very delicious art form.

Enjoy an Unrivaled Taste of your destinations

When dining onboard, you’ll be treated to world-class cuisine made from fresh ingredients, locally sourced from the destinations you visit.

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Featured Recipes

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Featured Cocktails

uniworld cruise directors

Bea Tollman

We learned from the best.

Mrs. Beatrice Tollman’s culinary vision lives on with her many Signature Dishes you can enjoy onboard. Mrs. Tollman’s memoir, A Life in Food , chronicles her gastronomic prowess and joy of being able to share her life’s passion with thousands of guests. You’ll discover many of the recipes Mrs. Tollman published on our menu, including Bea’s Chicken Soup, Sesame Fried Chicken and Honeycomb Ice Cream. If the all-inclusive amenities and luxurious accommodations weren’t enough to put you in a state of comfortable bliss, the homegrown cooking will.

Bea Tollman with Fancy Deserts

 Farm to Ship

From farm to ship.

Farm-to-table isn’t just a trendy culinary buzzword around here. It’s a governing philosophy and commitment to serving you the very best local dishes created by our master chefs. When in Italy, dinner may consist of Prosciutto di Parma pizza and Osso Buco Milanese, prepared to your liking, with meats and vegetables sourced from just miles away. After a day immersed in Indian culture, your taste buds may do some immersing of their own with Gajar Shorba and Tandoori Chicken Tikka for lunch. Live brilliantly. Dine locally. That’s our story and we’re sticking to it.

Farm to Table

"Our third river cruise and each one brilliant. Love tasting the food and wine of the country-side you sail through." Erika Castles Along the Rhine
"Far exceeded my expectations in all aspects. Professionalism, courteous employees, and great shore excursions. The food was also fantastic." Frank Highlights of Eastern Europe

Uniworld Wine Selection

Local Wines

Wine selections.

Uniworld cruises through some of the world’s most acclaimed wine producing regions in Europe. Our onboard wine menus are expertly curated by our staff of Sommeliers to reflect the local destination. Plus, you can enjoy these local wines as part of your all-inclusive package. Here’s just a sampling of what’s in store:

  • Château Pas De Loup Bordeaux This Cabernet Sauvignon wine has a deep and vivid color. On the nose the cherry notes are harmoniously combined with wild berries. The palate is balanced and powerful.
  • Fonvène Vignerons Ardèchois Ardèche This Cabernet Sauvignon wine has a deep and vivid color. On the nose the cherry notes are harmoniously combined with wild berries. The palate is balanced and powerful.
  • Chardonnay Les Jamelles Vin De Pays d’Oc This Chardonnay wine has an expressive citrus, pears and subtle minerality aromas. It masters a good balance and a pure silk long finish.
  • Blanc de Mer Bouchard Finlayson Blend of mostly Riesling grapes blend, the wine is a fresh and sprightly with fresh citrus and quince flavors.
  • Monteleone Cabernet Sauvignon, Albinea Nanali, Veneto This Cabernet Sauvignon wine has a deep and vivid color. On the nose the cherry notes are harmoniously combined with wild berries. The palate is balanced and powerful.
  • Chianti DOCG, Banfi, Tuscany This wine is blend composed of Sangiovese, a traditional Tuscan grape and Canaiolo, offering an intense and fruity, with scents of wild berries and cherries combined with the species and vanilla notes.
  • Trentino Alto Adige, Pinot Grigio, Trento This delicious and structured Pinot Grigio wine opens with an intensely floral, white peach, apple and pear, along with a minerality note.
  • “Sauvignon delle Venezie” Tenuta Mosole Veneto This Sauvignon Blanc attracts through a bright straw yellow color and greenish reflexes. It has traces of vegetables, tomato leaves and a broad, rich soft taste with traces of exotic fruits.

Central Europe

  • Blauburger Madl Niederösterreicho Dark berries and tobacco aromas on the nose. With a compact taste of blackcurrant and some oak, the wine has an elegant long finish.
  • Zweigelt “L” Gmeiner Wagram Characteristically fermented Zweigelt in stainless steel tank. Ripe flavors of plum and blackberries and an elegant finish.
  • Riesling "R“ Kessler Rheingau Attractive, clean, light floral and fruit aromas suggest peaches lemon and green apple with a tart racy taste give a smooth, long finish.
  • Weisburgunder Kirchner Pfalz Elegantly balanced wine, inviting stone fruits at the base, ripe honeydew melon, striking minerality with a touch of garden herbs.

uniworld cruise directors

Premium Spirits

Premium spirits.

Extra dirty Grey Goose martini with locally harvested olives? It’s all yours. As is everything else you can think of. With our ultra-inclusive amenities you can enjoy unlimited beverages onboard, including many premium spirits, such as: Grey Goose, Absolut, Bombay Sapphire, Tanqueray, Captain Morgan, Bacardi, 1800, Jack Daniel’s, Johnnie Walker, Crown Royal, Grand Marnier, Cointreau, Bailey’s Irish Cream, and Disaronno.

Cocktail

Local Beers

Beer selections.

Our onboard beer menus feature unique lagers, ales and stouts from small local breweries, giving you a taste of the world’s finest. The best part? It’s all included. Take a look at a few of the beers you can find on your next cruise:

France:   1664 Kronenbourg, Pelforth Dark, Gavroche Red Ale

Italy:  Moretti Bionda Draft Italian Lager, Moretti La Rossa Italian Double, Nastro Azzurro Italian Pilsner, Sans Souci Italian Pale Lager, Menabrea Italian Lager

Central Europe:  Erdinger, Gösser, Gregorius Engelszell, Köstritzer Schwarzbier, La Trappe Tripel, Kasteel Rouge

Uniworld Beer Selection

Culinary Options

Creative culinary options.

For those interested in healthier dining options, our Traveling Lite menu features all of the flavor of our traditional menu, but with fewer calories. We also offer a variety of vegetarian and vegan options, prepared just for you. If you have a specific meal preference, just ask. Our chefs will be happy to accommodate.

Creative Culinary Options

"Our meals were wonderful. So wonderful that it seemed like we were dining at a five-star restaurant for every meal!" Mike & Sylvia Italy on the River Countess

Hungry for More? #ExploreUniworld

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  • Monday–Friday from 6:30 am to 5:30 pm (PT)
  • Saturday from 7:00 am to 3:30 pm (PT)
  • Closed on Sundays

Receive our latest offers, news & travel inspiration

We'll keep you up-to-date with our latest news, travel inspiration and special promotions.

In order to have your name, company, and phone number displayed on this page, there are two prerequisites that need to be completed. First, create an account through the Uniworld Travel Advisor Portal and make sure that your profile is complete. Second, stay up to date with all things new at Uniworld by completing the latest Uniworld University courses whenever they become available. Please note that the email address you use on Uniworld University must match the email address you entered on your portal profile. If you have completed both of these steps but have different email addresses or are experiencing any other issues, please email us at [email protected] .

Stay up to date on all things Uniworld

We'll keep you up-to-date with our latest news, travel inspiration and special promotions.

Privacy Policy

Fields marked with an asterisk (*) are required.

Request a Quote

We're here to answer your questions about Uniworld cruises and ships, as well as any of our special offers.

Please note that someone from our team will reach out to you based on this request, but unless you have checked the box to continue to receive News and Special Offers, the information you've provided in this form will be used for this request only.

Please view our Privacy Policy for more details.

  • Monday–Friday from 6:30 am to 5:30 pm (PT)
  • Saturday from 7:00 am to 3:30 pm (PT)
  • Closed on Sundays

Receive our latest offers, news & travel inspiration

We'll keep you up-to-date with our latest news, travel inspiration and special promotions.

IMAGES

  1. Uniworld

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  2. What Makes Uniworld Different?

    uniworld cruise directors

  3. Step Aboard U by Uniworld, the Cruise Ship for Millennials

    uniworld cruise directors

  4. Upcoming Uniworld Cruises: 2022 Prices, Itineraries + Activities on Cruise Critic

    uniworld cruise directors

  5. Uniworld launches all-inclusive luxury river cruise offer

    uniworld cruise directors

  6. Uniworld River Cruises special offer: from $1,399 for 2016 and 2017 European river cruises

    uniworld cruise directors

VIDEO

  1. Pressburger Duo on Uniworld Cruise in Vienna, April 2024

  2. Uniworld Boutique River Cruises

  3. Meet the S.S. Antoinette

  4. S.S. Antoinette Ship Tour

  5. Uniworld S.S. Victoria Stateroom 200

  6. Royal Suite 309 Uniworld S.S. Victoria

COMMENTS

  1. Itinerary Training with Cruise Directors

    Itinerary Training with Cruise Directors - UNIWORLD HUB. LEARN FROM THE EXPERTS. Explore every itinerary with our fantastic Cruise Managers. The short 10 minute videos below are perfect to circulate with any Reservations / Sales teams to give them a fantastic insight to the day to day life of a Uniworld cruise.

  2. Uniworld SS Antoinette Cruise Director Interview: Ten Questions

    Anthony Banks, Uniworld SS Antoinette Cruise Director: Ten Questions. 15 February 2017 | Amanda Woods. One of the things I love about river cruising is not just the places you see and things you do, but the people you meet. On my Rhine river cruise on Uniworld's SS Antoinette I met some lovely people from all around the world, and a man who ...

  3. Life as a river cruise director

    Rik Sprengers - Cruise Director Holidays are when we step away from the day to day and forget about the office, but what about the people whose job it is to make your holiday unforgettable? Uniworld Cruise Manager Rik Sprengers spends his summers cruising the Rhine, Main and Danube Rivers with the luxury, boutique river cruising company. We've spoken with Rik about his life on

  4. Uniworld outlines its 2025 Uniworld University offering

    A new ship sets sail next year, the S.S. Elisabeth, followed by the S.S. Emilie in 2026 . LOS ANGELES — Uniworld Boutique River Cruises has announced its new Uniworld Universitycourse for 2025 ...

  5. About Us

    Uniworld—the world's best and most awarded luxury river cruise line—offers itineraries in spectacular destinations throughout Europe, Egypt, Asia and Peru. The company's European fleet features luxurious ships with an average capacity of 130 guests, the highest staff-to-guest ratio in the river cruise industry, enticing shore excursions, world-class gourmet cuisine, impeccable ...

  6. Office

    The world's only authentic boutique river cruise line relies on more than cruise staff to deliver an exceptional service and maintain its impeccable reputation. Our brand also relies heavily on land-based staff, including employees in the marketing, sales, reservations, operations and IT spaces.

  7. Uniworld Enlists World-Class Chef

    Editor's Note: The following post is a press release from Uniworld. We publish press releases to provide you with information that cruise companies want to convey. Uniworld Boutique River Cruises announced its new Culinary Director, Robert van Rijsbergen, who will lead the company's team of corporate and senior executive chefs. Van ...

  8. Review of Uniworld's 'S.S. Victoria' Europe River Cruise Ship

    The S.S. Victoria 's upper-deck Vista lounge and bar can conveniently collapse to clear low bridges. On Day Two of our European river cruise with Uniworld Boutique River Cruises in late March ...

  9. Uniworld Boutique River Cruise Collection Reviews

    You cant beat a Uniworld Cruise. Been on 17 Uniworld cruises now and they are all absolutely perfect. The boat are lovely, the staff are great and the trips out everyday are very very enjoyable. Sophie, who works in the Guernsey office, is especially helpful and knows a great deal about the cruises if you want any help.

  10. Uniworld River Cruises

    The 2024 President's Cruise. Onboard newest Super Ship. Join Uniworld CEO, Ellen Bettridge, on the June 16th, 2024 sailing of Castles Along the Rhine on the S.S. Victoria. Enjoy unique activities and a few special surprises planned just for this cruise.

  11. Uniworld

    Uniworld's sailing takes in much of the country

  12. Portugal

    Ships: S.S. Bon Voyage, S.S. São Gabriel. Countries: France, Portugal, Spain. Rivers: Dordogne, Douro, Garonne. From $8,099 per person. We'll keep you up-to-date with our latest news, travel inspiration and special promotions. Embark on a cruise down the Douro River Valley, noted by UNESCO for its 2,000 years of wine-making and its "cultural ...

  13. Uniworld River Cruises

    Embark on an Odyssey of Opulence in Egypt. Save up to £1,500pp with our 2024 Spring Promotion—prices from £5,199pp! View Itinerary. The Highlights of India's Golden Triangle & Sacred Ganges Await. Discover the Ultimate Long-Haul Adventure with Great Offers on 2024 & 2025 Departures. Learn More.

  14. Current Offers & Promotions

    Uniworld proudly offer our partners up to 60% off selected itineraries, treat yourself from just £1,000pp! An outstanding loyalty program for our exceptional guests. Exclusive savings on all cruises, combinable with all promotions. See Pricing Below.

  15. Sustainability Update

    Uniworld Boutique River Cruises has announce d a host of new sustainability init i atives, all in tandem with parent company The Travel Corporation's (TTC) 5-year sus tainability strategy, How We Tread Right. Uniworld's strategy, headed up by new Sustainability Officer Julie Higgins, include s 11 sustainability goals such as reducing 50% of food waste by 2025, increasing Use of Local and ...

  16. Uniworld

    Staff and menu are both important aspects of a cruise, and Uniworld excels in both areas. Decor of both public areas and cabins is unique and tasteful, adding a special flavor to the cruise experience. Our cruise director on the SS Catherine was exception in terms of knowledge and service. WW William on Oct 15, 2023 Accommodations. 5 ...

  17. Culinary Excellence

    Stay up to date on all things Uniworld. We'll keep you up-to-date with our latest news, travel inspiration and special promotions. We treat cooking as an art form, a very delicious art form. When dining onboard, you'll be treated to world-class cuisine made from fresh ingredients, locally sourced from the destinations you visit.

  18. Find a cruise

    In order to have your name, company, and phone number displayed on this page, there are two prerequisites that need to be completed. First, create an account through the Uniworld Travel Advisor Portal and make sure that your profile is complete. Second, stay up to date with all things new at Uniworld by completing the latest Uniworld University courses whenever they become available.