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Don’t Lose Travel Credits: How To Use the JetBlue Travel Bank

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Don’t Lose Travel Credits: How To Use the JetBlue Travel Bank

What Is the JetBlue Travel Bank?

Credits aren’t transferable, but you can book for others, can only use with 1 other form of payment, travel bank credits expire after 12 months, what can you use the jetblue travel bank for, how to check your jetblue travel bank balance, how to use a jetblue travel bank credit, can you extend a jetblue travel bank credit, final thoughts.

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If you’ve canceled a flight with JetBlue and received a travel credit for the value of your ticket, you might be wondering how to find and use that credit. The answer is the JetBlue Travel Bank . It’s a special account issued to the airline’s customers to hold their travel credits until they can be applied to a new flight or JetBlue Vacations package.

But when it comes to using your credits, there are several tricks and pitfalls to be aware of. Here are all the details you’ll need to ensure you can use your JetBlue Travel Bank account when you need it — and with the fewest headaches.

Most JetBlue tickets can be canceled without paying a fee. The only exception is the airline’s Blue Basic fare , which can be canceled for $100 per person on routes to and from North America, Central America, and the Caribbean, and $200 per person on other routes.

That means you can get at least some value from almost any JetBlue ticket as long as you cancel your flight before it departs .

However, you don’t get the money back when you cancel a nonrefundable JetBlue ticket. Instead, you’re issued a travel credit that can be used for a future JetBlue flight. That credit is automatically deposited into the JetBlue Travel Bank and linked to you either by name or to your JetBlue TrueBlue frequent flyer account, which also contains any points you’ve earned from flying or with the JetBlue credit cards .

What Are the JetBlue Travel Bank Rules?

Like most airline travel credits, there are several rules and restrictions on JetBlue Travel Bank credits that you’ll need to know.

While you cannot transfer a JetBlue Travel Bank credit to someone else, you can use it for a friend, family member, or anyone you’d like by booking a new ticket in their name.

As long as you’re booking the flight with your Travel Bank, the passenger name on the ticket doesn’t need to match the name on the account. You don’t even need to be traveling with the person to apply your credit to their ticket.

Travel Bank credits can be used to pay any type of JetBlue fare. But if you want to use it to pay the taxes and fees on award tickets, the credit must be enough to cover the entire amount. That’s because you can only use 2 forms of payment on a single ticket . So if one of those is points, the other form of payment has to cover the entire cash amount.

This is a particularly annoying limitation when you’re trying to change an award ticket. With JetBlue, the only way to change a ticket booked with points is to cancel the original ticket, get the points back, and then book a new one.

But while the points from the original ticket will instantly go back into your JetBlue TrueBlue account, any taxes and fees you paid will go into your Travel Bank instead of back to your original form of payment. Then, if the new flight you want has higher taxes and fees, you can’t use the credits in your Travel Bank to pay for them. Instead, you’ll have to pay the cash portion again.

JetBlue Travel Bank credits have a hard expiration date — 12 months after your original ticketing date . That’s the day you booked the original ticket, not the date you were scheduled to fly or the date you canceled.

That means you’ll likely have less than 12 months to use the credit. So, it’s important to be aware of the calendar to make sure you use your credit before it expires.

You only have to book a new ticket using the credit before it expires — you don’t have to actually fly before that date. JetBlue opens its schedule nearly a year in advance, so if you’ve got a trip planned for months in the future, you can still use your Travel Bank credit for it. Just book far enough in advance to apply the credit before its expiration date.

There are only 4 things you can use JetBlue Travel Bank credits for:

  • Airfare and taxes on JetBlue-operated flights booked through jetblue.com or its mobile app ( iOS , Android )
  • Taxes and fees on JetBlue award flights (as long as the credit covers the entire amount)
  • The air portion of a JetBlue Vacations package
  • Any applicable increase in airfare when changing a booking

That means any other fees you might be charged during your travels with JetBlue, such as checked bags , in-cabin pets, seat selection, and the like, cannot be paid using credits from the Travel Bank. Essentially, you can only use it for forms of airfare for you or others and nothing else.

When you cancel a JetBlue flight, if you don’t already have a Travel Bank account, a new one is created automatically. Then, if you have a JetBlue TrueBlue frequent flyer account, the 2 accounts are linked. You can see your balance anytime by logging into your TrueBlue account on JetBlue’s website and clicking on the account menu in the upper right corner.

JetBlue TrueBlue Travel Bank

If you don’t have a TrueBlue account, the login info for your Travel Bank is sent to you after you cancel your ticket in 2 separate welcome emails , one of which has a temporary password that you’ll need to change within 48 hours. You can use that info to log into your Travel Bank account to see your current balance and expiration date.

Can’t find one of the emails or forgot to change your temporary password? You can use JetBlue’s Login Lookup Form to find the information.

If you’re booking a ticket with cash, using your Travel Bank credit is relatively easy. All you need to do is search for the new flight you want to book using JetBlue’s website or app.

Then, when you get to the payment page, you’ll have the opportunity to log into your TrueBlue account to apply your Travel Bank credit (if you aren’t already logged in) or to access your Travel Bank with the login info that JetBlue previously provided.

JetBlue apply Travel Bank credit

You don’t even have to use up your entire Travel Bank credit all at once . If your ticket costs less than the credit, the remaining amount will stay in your Travel Bank to be used later.

Or, if you’d simply prefer not to use your entire credit on 1 ticket, you can set the amount you want to use as partial payment. Then, if your credit doesn’t cover the entire cost of your new ticket, any remaining amount due can be paid for with any major credit card.

If you’re booking with points, you’ll have the same opportunity to use your Travel Bank credits toward the taxes and fees on your award flight. But again, in this case, the credit must be able to cover the entire amount.

Unfortunately, there’s no way to extend the expiration date on a JetBlue Travel Bank credit . While you can use the credit for a flight as far out in the future as JetBlue has available, you must book that new ticket with the credit before the 12-month clock expires, or you’ll lose it. Even having JetBlue Mosaic elite status won’t exempt you from this policy.

Also, unlike other airlines, if you book a new ticket with the credit and then cancel that new ticket, the credit will retain its original expiration date . And if the original expiration date has passed, you won’t get the credit back.

This is one of the less customer-friendly airline policies regarding travel credits. Many airlines will reset the date on your credit if you book a new ticket and then cancel it, but JetBlue doesn’t. And some airlines like Southwest don’t have expiration dates on their travel credits .

So, when booking JetBlue tickets, keep in mind that canceling the ticket later will mean less flexibility with JetBlue than it does with other airlines.

As long as you’re booking a ticket with cash, or the taxes and fees on your award ticket are fully covered by your existing credit, you should be able to access and use your JetBlue Travel Bank right during the booking process. That’s good news since you have such a limited amount of time to use it, with a 12-month expiration clock starting from the date you booked the original ticket.

Finally, remember that if you cancel a reservation with multiple passengers, each person will receive their own separate Travel Bank credits . So, it’s important to keep track of all the Travel Bank logins and TrueBlue accounts to ensure you’re not leaving any of your hard-earned money on the table.

Frequently Asked Questions

How long do you have to use the jetblue travel bank.

JetBlue Travel Bank credits expire 12 months after the date the original ticket was issued. It’s not based on the date you were planning to fly, or the day you canceled. That means you likely have less than 12 months to apply the credits, and there’s no way to extend the expiration date.

However, you don’t need to actually fly before the credits expire. You only need to book a new ticket by then. Your actual travel date can be as far in the future as JetBlue’s schedule allows.

How do I access my Travel Bank on JetBlue?

JetBlue TrueBlue frequent flyer members can access Travel Bank credits by logging into their TrueBlue account. However, if you’re not a JetBlue TrueBlue member, the airline will send you emails with the information needed to access your Travel Bank credits.

If you can’t find the emails that were sent to you, you can request the information from JetBlue via its website.

Can I use my JetBlue Travel Bank credit for someone else?

Yes, you can use your Travel Bank credit to book a JetBlue ticket for a friend or family member — literally anyone. Just make sure you’re signed into your own TrueBlue or Travel Bank account, and then book the ticket using the other person’s name. The name on the Travel Bank account doesn’t need to match the name on the ticket.

Can JetBlue Travel Bank balances be transferred?

No, JetBlue Travel Bank balances and credits cannot be transferred to other people. However, since you can book a ticket in someone else’s name while using your own Travel Bank account, this is only a burden when booking with multiple Travel Bank credits in multiple names.

Can I use the JetBlue Travel Bank for baggage fees?

JetBlue Travel Bank credits can only be used for airfare, including taxes and fees on award tickets, and for JetBlue Vacations packages. It cannot be used for baggage fees, seat fees, or any other ancillary fees on JetBlue.

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About Julian Kheel

Julian Kheel first learned the ins and outs of credit card rewards and travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment. With over 15 years of professional experience studying travel loyalty programs, Julian has served as CNN’s Senior Editor covering travel and credit cards, as well as the Editorial Director of The Points Guy, and has worked as a consultant for the Big 3 U.S. airlines.

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JetBlue Just Changed Its Travel Credit Policy — What to Know

Read up on the new policy if you're thinking about canceling an upcoming JetBlue flight.

JetBlue will now only be honoring travel credits for up to a year after a passenger's original booking date, according to the airline's new policy change.

According to the new policy, passengers have 12 months from the original ticketing date to use airfare credits, while the previous policy provided more time, allowing 12 months from when the credit was issued to rebook. For passengers using credits, the prior system provided more flexibility to utilize credits on canceled, or modified flights.

Confirming the change to Travel + Leisure this week, JetBlue made the change on Wednesday and noted that “customers who purchase non-refundable fares and need to cancel their travel will continue to have their funds held in a Travel Bank account for future use on JetBlue.”

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"For JetBlue customers who purchase travel on or after March 8, 2023, these Travel Bank funds are good for 1 year from the original ticketing date (the date the ticket was created)," the airline told T+L. "Customers are welcome to use these funds to book any available JetBlue flight for sale, with our schedule always extending at least 331 days, as long as travel is booked prior to the Travel Bank expiration.

However, tickets booked and canceled before March 8 will follow the former system of being honored a year after the credit was issued.

The airline's website has also been updated to reflect these changes. The website also states that credits cannot be extended once they have expired. 

JetBlue further explained on Twitter, in response to a customer, that "You don't need to complete travel by the expiration date, but you do need to have them applied toward a future JetBlue reservation before they expire. The expiration date is visible when you access your account.”

JetBlue also pointed out that all of their fares, with the exception of Blue Basic, have no change or cancellation fees.

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Home > Finance > How Do I Use My Jetblue Travel Credit

How Do I Use My Jetblue Travel Credit

How Do I Use My Jetblue Travel Credit

Published: January 10, 2024

Learn how to effectively utilize your JetBlue travel credit and maximize your financial savings. Discover tips and tricks to make the most of your finance and get the best value from your travel credit.

(Many of the links in this article redirect to a specific reviewed product. Your purchase of these products through affiliate links helps to generate commission for LiveWell, at no extra cost. Learn more )

Table of Contents

Introduction, understanding jetblue travel credits, how to check your jetblue travel credit balance, applying jetblue travel credits to a booking, restrictions and exclusions for jetblue travel credits, managing and transferring jetblue travel credits, frequently asked questions about jetblue travel credits.

Welcome to the world of JetBlue travel credits! If you have recently flown with JetBlue or have had a flight cancellation or change, you may have received a travel credit to use towards your future bookings. JetBlue travel credits are a convenient way to save money on your next holiday, and in this article, we will guide you on how to make the most of them.

JetBlue is known for its exceptional customer service and affordable fares, and their travel credit system is just another way they strive to make your travel experience enjoyable. Whether you received your travel credit due to a flight delay, cancellation, or even as a gesture of goodwill, it can be a fantastic opportunity to explore new destinations or revisit your favorite ones.

In this guide, we will walk you through the process of checking your JetBlue travel credit balance, how to apply it to your bookings, and any limitations and restrictions you may encounter along the way. We will also provide tips on managing and transferring your JetBlue travel credits, ensuring that you get the most value from them.

So, if you’re ready to start saving on your next JetBlue adventure, let’s dive in and learn more about using JetBlue travel credits!

JetBlue travel credits are essentially monetary vouchers that can be used towards the purchase of future flights on JetBlue Airways. These credits are typically issued when you experience a flight disruption or cancellation, such as a delay caused by weather conditions or a mechanical issue.

The value of your JetBlue travel credit is determined by the amount paid for the original flight that was affected. For example, if you paid $300 for a flight and it was canceled, you would receive a travel credit for the same amount. It’s important to note that JetBlue travel credits are non-transferable and can only be used by the passenger whose name is associated with the original booking.

JetBlue travel credits have a validity period, typically ranging from 12 to 24 months from the date they are issued. It’s crucial to keep track of the expiration date to ensure you use the credit before it becomes invalid. If you don’t use the entire credit in one booking, the remaining balance will be saved for future use.

One great feature of JetBlue travel credits is that they can be used not only for flights but also for the payment of taxes and fees associated with your booking. This means that you can apply your credit towards the total cost of your ticket, making it a convenient and flexible option for travel.

It’s worth noting that JetBlue travel credits cannot be redeemed for cash. They can only be used to purchase JetBlue flights directly through the airline’s website or call center. Additionally, JetBlue travel credits are not eligible for use on partner airlines or codeshare flights.

Now that you have a clear understanding of what JetBlue travel credits are, let’s move on to how you can check your credit balance and apply it to your bookings.

Checking your JetBlue travel credit balance is a straightforward process that can be done online or through the JetBlue mobile app. Here’s a step-by-step guide to help you know exactly how much credit you have:

  • Visit the JetBlue website or download the JetBlue mobile app from your device’s app store.
  • If you’re using the website, navigate to the “Manage Trips” section. If you’re using the mobile app, tap on the “Trips” tab.
  • Enter your booking details, such as your confirmation code and last name, to access your reservation.
  • Once you’re on the trip details page, look for the “Travel Credit” section or tab.
  • Click or tap on the “Travel Credit” section to view your current travel credit balance.

Upon accessing your travel credit balance, you’ll be able to see the amount of credit available for future use, as well as its expiration date. This will give you a clear picture of how much credit you have and how long you have to use it.

If you encounter any issues or have difficulty accessing your travel credit balance, you can contact JetBlue’s customer support for assistance. They will be able to provide you with the necessary information and help resolve any concerns you may have.

Remember to check your travel credit balance periodically, especially if you have upcoming travel plans. This will ensure that you are aware of the credit you can apply towards your bookings and that you don’t miss out on any opportunities to save money on your flights.

Now that you know how to check your JetBlue travel credit balance, let’s move on to the next step: applying your credit to a booking.

Once you have determined the amount of JetBlue travel credit you have available, the next step is to apply it towards a new booking. Here’s a simple guide to help you make use of your travel credits:

  • Start by visiting the JetBlue website or opening the JetBlue mobile app.
  • Enter your travel details, including your desired departure and destination cities, as well as your preferred travel dates.
  • On the payment page, look for the option to apply travel credits or vouchers. This may be labeled as “Apply Travel Credit” or a similar phrase.
  • Click or tap on the option to apply travel credits. You may be asked to enter your travel credit details, such as the confirmation code and the passenger’s last name.
  • Once you have entered the required information, the system will deduct the value of your travel credits from the total cost of your booking.
  • Review the final payment details to ensure that the correct amount of travel credits has been applied.
  • Complete the booking process by providing any additional information and confirming your reservation.

It’s important to note that JetBlue travel credits can only be applied to new bookings and cannot be used to cover the cost of existing reservations. Additionally, if the cost of your new booking exceeds the value of your travel credits, you will be responsible for paying the difference.

Remember to check the terms and conditions associated with your travel credits, including any restrictions or blackout dates that may apply. This will ensure a smooth booking process and help you make the most of your available travel credits.

Now that you know how to apply your JetBlue travel credits to a new booking, let’s take a look at any restrictions or exclusions you should be aware of.

While JetBlue travel credits offer a convenient way to save on future flights, it’s important to be aware of the restrictions and exclusions that may apply. Here are some key points to keep in mind:

  • Travel credits are non-transferable and can only be used by the passenger whose name is associated with the original booking. You cannot transfer your credits to another person.
  • JetBlue travel credits cannot be redeemed for cash and have no cash value.
  • Travel credits can only be used for payment towards new bookings made directly through JetBlue’s website or call center.
  • JetBlue travel credits cannot be used for the payment of taxes and fees associated with award travel bookings or partner airline flights.
  • Travel credits are subject to availability and may not be available for use during peak travel periods or on certain flights.
  • Expired travel credits are no longer valid and cannot be reinstated or used for future bookings.
  • If the value of your travel credit exceeds the cost of your new booking, the remaining balance will be saved for future use, as long as it is within the validity period.
  • Travel credits cannot be combined with other forms of payment. You must use your credits in full for a single booking.

It’s important to carefully read and understand the terms and conditions associated with your JetBlue travel credits to ensure that you can make the most of them. If you have any questions or concerns, don’t hesitate to reach out to JetBlue’s customer support for clarification.

Now that you’re familiar with the restrictions and exclusions, let’s move on to the next topic: managing and transferring your JetBlue travel credits.

Managing your JetBlue travel credits is a breeze with the various tools and options provided by JetBlue. Here are some important points to keep in mind when it comes to managing and transferring your travel credits:

  • To ensure you don’t lose track of your travel credits, it is essential to stay organized. Keep a record of your travel credit details, including the confirmation code and expiration date.
  • If you have multiple travel credits, you can easily view and manage them all in one place by logging into your JetBlue account on the website or mobile app.
  • In the event that you don’t have an immediate use for your travel credits, you can hold onto them for a future booking. As long as your credits are within their validity period, they will remain available for use.
  • If you have friends or family members who are planning to travel, you can transfer your JetBlue travel credits to them. However, please note that there may be additional fees or restrictions associated with the transfer process, so it’s best to check with JetBlue for the most up-to-date information.
  • When transferring your travel credits, ensure that the recipient is aware of the expiration date. Once transferred, the credits will follow the expiration timeline associated with the original issuance date.
  • JetBlue also provides the option to convert your travel credits into TrueBlue points, the airline’s loyalty program. This can be a great way to maximize the value of your credits and enjoy additional benefits.

Remember to regularly monitor your travel credit balance and keep an eye on any upcoming expiration dates. By effectively managing your travel credits, you can make the most of your savings and enjoy a hassle-free travel experience with JetBlue.

Now that we’ve covered managing and transferring your JetBlue travel credits, let’s address some frequently asked questions to provide further clarity.

Here are some common questions that travelers often have about JetBlue travel credits:

1. How long are JetBlue travel credits valid for?

JetBlue travel credits are typically valid for 12 to 24 months from the date they are issued. The expiration date can vary, so it’s important to check the details of your specific travel credit.

2. Can I use my JetBlue travel credits for flights to any destination?

Yes, JetBlue travel credits can be used for any JetBlue flight, as long as it is operated by JetBlue Airways and not a partner airline or codeshare flight.

3. Can I combine multiple JetBlue travel credits for a single booking?

Yes, if you have multiple travel credits, you can combine them to use towards a single booking. Simply enter the details of each travel credit when prompted during the booking process.

4. Can I redeem my JetBlue travel credits for cash?

No, JetBlue travel credits cannot be redeemed for cash. They can only be used towards the purchase of future flights on JetBlue Airways.

5. Can I transfer my JetBlue travel credits to another person?

Yes, JetBlue allows you to transfer your travel credits to another person. However, there may be fees or restrictions associated with the transfer process, so it’s best to contact JetBlue for more information.

6. Can I use my JetBlue travel credits for extra services or upgrades?

No, JetBlue travel credits can only be used for the payment of flights, including the base fare and taxes/fees. They cannot be used for extras such as seat upgrades or baggage fees.

7. What happens if the cost of my new booking is less than the value of my travel credits?

If the cost of your new booking is less than the value of your travel credits, the remaining balance will be saved and can be used for future bookings within the validity period.

If you have any other questions or concerns about JetBlue travel credits, it’s best to contact JetBlue’s customer support. They will be happy to assist you and provide the most accurate and up-to-date information.

Now that we have addressed the frequently asked questions, let’s wrap up this guide on using JetBlue travel credits.

JetBlue travel credits are a valuable asset that can save you money on future flights with the airline. Whether you received them due to a flight disruption or as a gesture of goodwill, knowing how to effectively use and manage your travel credits is essential.

In this guide, we have covered the basics of understanding JetBlue travel credits, including how to check your credit balance and apply the credits to a booking. We have also discussed the restrictions and exclusions that may apply, as well as provided guidance on managing and transferring your travel credits.

Remember to keep track of your travel credit details, including the expiration date, to ensure that you use them before they expire. Stay organized and regularly check your credit balance so that you are aware of the credit available to you for future trips.

If you have friends or family members who are planning to fly with JetBlue, consider transferring your travel credits to them, but keep in mind that additional fees or restrictions may apply. Alternatively, you can convert your travel credits into TrueBlue points, giving you an opportunity to enjoy more benefits and rewards.

Lastly, don’t hesitate to reach out to JetBlue’s customer support for any questions or concerns you may have regarding your travel credits. They are there to assist you and ensure a smooth and enjoyable travel experience.

So, whether you’re planning a weekend getaway or a long-awaited vacation, make the most of your JetBlue travel credits and embark on your next adventure with savings in hand. Happy travels!

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JetBlue Travel Bank Account Guide (Expiration, Fees) [2020]

Sometimes you get hit with a surprise and you’re forced to cancel or miss a flight and you end up left with travel credits. Other times, you might experience some type of inconvenience and receive travel credits as a form of compensation. When it comes to JetBlue, these travel credits will be put into a Travel Bank and you’ll be able to use them for select travel expenses. 

In this article, I’ll break down everything you need to know about the JetBlue Travel Bank, including all of the relevant rules and restrictions for things like expiration and transferring credits.  I’ll also provide you updated information about how your travel bank account is affected by coronavirus.

Table of Contents

What is the JetBlue Travel Bank?

The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

How do you access your JetBlue Travel Bank?

  • You can click here to access and log-in to your JetBlue Travel Bank.

You can log-in with your TrueBlue credentials or with the Login ID and password provided in your Travel Bank welcome email.

If you have new travel funds, you should look in your inbox for a welcome email with your login information. Note that you will probably receive two emails. One will have your log-in ID and one will have your password which will expire within 24 hours. You do not need to have a TrueBlue account in order to receive these emails and have a Travel Bank account. 

If you did not receive this email, call their reservations center at 1-800-JETBLUE (538-2583).

How do you get travel credits?

You can get JetBlue Travel credits issued to you in a number of different ways. A lot of times it can come from the result of a cancellation or changed flight.

Let’s say you booked a nonrefundable ticket and then decided to change that to a different flight and your new flight was cheaper. In that case, it is possible that the difference in ticket price could be converted into travel credits. So if you originally booked a $400 flight and it changed to a $200 flight, you could be credited for the difference (minus change fees). 

But note that if a nonrefundable ticket is not changed or canceled prior to departure you will forfeit all funds.  This is why it’s always important to never no-show when you’ve booked a non-refundable ticket. 

If you booked a refundable ticket you could still receive travel credits if you decided to not show up for your flight and never changed or canceled the flight. 

You might also receive travel credits for experiencing some type of inconvenience. For example, if your flight was significantly delayed it is possible that you could be issued a travel credit. Or if your in-flight entertainment system did not work or seat did not work properly it is possible that you could also be issued a travel credit.

Basically, any time that you are significantly inconvenienced during your travel experience with JetBlue you could request a travel credit and possibly get one.

Do the JetBlue travel credits expire?

Your travel credits will expire one year from the date of issuance unless otherwise noted (see the coronavirus exceptions below).

You can view the expiration date for your travel credits on your Travel Bank statement. If you have multiple travel credits within your account, the travel credits with the soonest expiration date will be used first.

Something to note that is really nice about these travel credits is that you don’t have to complete your travel before the expiration date. All you have to do is to make sure that you book your travel before the expiration date.

JetBlue makes this clear: 

If you receive a refund on a flight that was originally paid for with JetBlue travel credit (for full or partial payment), the expiration date for these funds will revert back to the original expiration date of the credits that were used to purchase the flight.

The catch here is that if you ended up canceling that reservation then you would have a refund back to your Travel Bank and your credits would then expire. So you really want to try to be sure about your travel plans and to avoid canceling those so that you do not lose your credits.

As far as I can tell, there is no standard policy for granting extensions for JetBlue travel credits that expire. However, if you have status with JetBlue you might contact customer service and give it a shot because you never know what they might say.

Vacation packages

You might be wondering if you can use your travel credits for vacation packages.  JetBlue travel credits may only be used towards the air-portion of a JetBlue Vacations Package. 

You can also receive a different type of credit via a vacation package. JetBlue Vacations credits are good for one year from the date of issue and may be used towards any portion of a JetBlue Vacations Package.

What about codeshare flights?

On many occasions, you might have a flight on JetBlue and also have a flight on another partner airline or codeshare partner. You need to know that “If any itinerary includes a segment not operated by JetBlue then the funds MAY NOT be placed in a Travel Bank.” 

Also, if any itinerary includes a segment not operated by JetBlue then funds from Travel Bank may not be used. So when it comes to using these travel funds from your Travel Bank you need to make sure that you are only flying on JetBlue flights.

How to use your JetBlue travel credits

You can use your Travel Bank travel credits online. When booking online at jetblue.com, you’ll have the option to use your JetBlue travel credit during the payment portion of the booking. You will need to log-in and then you’ll be able to view your balance and then choose how much of your balance you want to use for that specific flight.

This means that if you would like to also pay with a credit card you can simply choose to use your travel funds first and then select the option for paying for the remaining balance with a credit card.

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One thing that is special about these credits is that you can use them for other people. So if you have three other people traveling with you, you could book their flights with funds from your Travel Bank. Even if you are not flying with them you can still use your credit for other people (if you call in to do this you might be subject to a booking fee).

This is not the same as the travel credits for Southwest, which require you to use them for the passenger who received the credit. One workaround for those travel credits for Southwest is that you can convert them into LUV vouchers which can be used for other people although there is a fee associated with that conversion.

You can read more about Southwest travel credits here .

What can you use your travel credits for?

You can use travel credits for airfare and some associated fees. They may not be used toward ShopBlue merchandise and also may not be used for the following purchases: 

  • Even More Space seats
  • Unaccompanied Minor fees
  • Baggage fees
  • Purchases onboard
  • Flights on partner airlines

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Using travel credits to cover change fees

You can use your travel credits to pay for changes in airfare and the change/cancel fee that goes with it. However there are a number of restrictions when trying to use your travel credits for certain types of fees. Here is a list of fees that you cannot use your travel credits for:

  • Change/cancel fees on TrueBlue Point bookings
  • Same-day change fees
  • Ancillary fees

Multiple Travel Banks

Multiple Travel Bank accounts may be used per reservation, but only one Travel Bank per customer may be used. So for example, if three passengers have Travel Banks and you wanted them all on one single reservation, you could use each of their Travel Banks. You may need to call in to do this but the phone fee should be waived.

Merging travel funds

Travel credits may be merged into one Travel Bank account, as long as the credits are all under the same customer name (once merged, they cannot be unmerged). This does not mean that you can merge Travel Bank accounts between different passengers.  This just means that if you have multiple credits under your name you can merge them to your own Travel Bank account. 

To merge credits, call 1-800-JETBLUE (538-2583) to speak with a reservations crew member.

What if I forgot to use a credit?

If you book a new reservation and forgot to use your travel credit there still is hope for you. In that case you will need to call in and ask them to retroactively apply your travel credit and you should be able to do this as long as you received the credit before your booking.

But if you have already taken the flight then you would NOT be able to apply your travel credits to that flight. So it’s key to get this done before departing on your flight.

Coronavirus extensions

  • If you have a Travel Bank credit from a previous flight purchase that is expiring between February 27, 2020 and June 30, 2020 it will now expire December 31, 2020.
  • Travel Bank credits issued between February 27, 2020 and June 30, 2020 for flight purchases will now have a 24-month expiration period as opposed to the typical 12 months.
  • Travel Bank credits issued after June 30, 2020 will expire 12 months from their date of issue.

Read more about the latest covid updates here.

JetBlue has a pretty generous policy when it comes to their travel credits. They allow you to use them for other people which is a pretty flexible policy, especially compared to Southwest. It’s also nice that the expiration does not kick in until one year after they are issued and that you all you have to do is make your booking before that deadline. 

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Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

13 comments

why the flying fuck did i have to learn all this great information from a blog and not the jetblue website lol, ty for explaining this

i have travel bank credit of 426$ because of a cancelled flight due to covid-19, but when i try and use them it says i have a limit of 100$ and 426$ credit and cannot use more than 100$. Why is that?

I have a credit for $75.00 which will expire on Dec 21, 2020 I cannot get a flight back to Philadelphia until the 12/24/2020 can they extend this credit 3 days???

Sounds like you can use it to book a future flight, as long as you use it before the expiration date.

This is the 2nd time Jet Blue has changed my flights. Never again I have to lose my tickets again because your co decided to change flight days again. Can’t use Jet Zblue ever again!

Mi husband has a travel fund totaling $212. It was issued January 17, 2020. Due to the situation with the virus, he has not been able to travel. He is 74 years old so we don’t think it would be wise for him to travel right now. How do we get an extension on these funds? I have tried contacting your 800 number but to no avail. Please advise

Contact JetBlue via email. I had about $200 in expiring Travel Bank credits that were extended until 03/22.

My grand daughter and my wife had travel arrangement. Unfortunately my grand daughter is unable to travel with my wife, They both have credit Travel Bank credits. Can credits from my grand daughter’s account be used by my wife to purchase ticket?

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

Your system is too complicated and stressful. Sorry.

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

This is a complete rip-off. Just refund my credit card!, thanks. When booking a fight on JetBlue it is easy to use a CC or points, but there are many extra (unnecessary) steps to use this “bank”. Easy to have credits expire unless you travel frequently. Airlines as banks? They can barely keep a schedule. JetBlue continues its decline….

THE JET BLUE BANK CREDIT HAS EXPIRATION DATE AT JUNE , MY WIFE AND I TRAVEL JUNTOS ON THAT TIME, IS NOT LATE IF WE APPLY FOR ANOTHER TRAVEL ? WHEN IT IS GOING TO BE THE EXPIRATION DATE?

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XO has built the world’s premier private aviation network, giving access to more than 2,400 safety-vetted jets ready to serve the needs of our discerning flyers. Seamlessly search and book a private charter or a seat on a shared flight from your mobile device in seconds or through one of our aviation experts. Call to learn more at —

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State-of-the-art Bombardier Global 7500’s are now available within the U.S. Book through XO with no ownership or long-term commitment required. Operated throughout North America by Vista America, Global 7500s offer the ultimate combination of range, speed, and comfort. 

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XO is not simply a private jet service. Whether you’re traveling for business or pleasure, XO Membership also delivers insider access to sports and cultural events, unique destinations, and travel experiences.

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XO offers access to the most extensive fleet in the industry, featuring the Vista Members' fleet of over 300 aircraft — including super-midsize to ultra-long-range aircraft and the world-renowned Gulfstream and Global 7500 jets. ​ Leveraging scale, XO delivers unmatched availability and capability. We are also setting a new industry standard for interior quality and onboard amenities — all transparently delivered to ensure the utmost satisfaction for our clients.​

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The 8 cheapest ways to get the private jet experience

Benji Stawski

Update: Some offers mentioned below are no longer available. View the current offers here .

Once upon a time, extremely wealthy people bought their own planes. Later, other rich people realized they could buy shares in a jet instead of owning one since rare was the person who needed to use it on a daily basis. Today, alternatives to commercial air travel are entering the "Uber age," making airplane travel an on-demand perk as accessible as ordering up a car.

In the space pioneered by venerable players such as NetJets and XO, nimble newcomers are redefining what we'll call "affordable private jet luxury." You no longer necessarily have to pay thousands of dollars per flight; all you need is an app, as little as a few hundred bucks and, often, a tolerance for tiny aircraft.

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The latest wave of growth is just the beginning. "The private jet industry is currently booming," says Andres Morales, executive vice president of global operations for the aviation consultation company Skyline Group MC. "With more companies and individuals buying private aircraft, more jets are flying under capacity, so they look for different ways to offset their cost of ownership. That has resulted in an increase in the accessibility to flying private through different digital platforms that connect the consumer to a private aircraft."

The newer players are capitalizing on three trends.

First, cautious travelers are seeking ways to avoid crowded airport terminals and packed aircraft cabins during the COVID-19 pandemic.

Second, airlines are pulling back from less-profitable routes to smaller airports, complicating commercial travel to second-tier destinations.

And third, elite flyers who typically travel business class are getting fed up with some hassles of flying commercial. Security lines have grown significantly, legroom is shrinking and personal device holders are replacing inflight entertainment screens on some airlines.

Related: How travelers are using private jets to avoid coronavirus exposure

Private jet operators are seeing a dramatic rise in demand as a result of the pandemic.

"Unsurprisingly, we have witnessed a substantial increase in the demand for private aviation — both from new members of XO and current members — during this sensitive time triggered by the coronavirus," Ron Silverman, chief commercial officer of California-based on-demand private jet charter company XO, told us. "We expect demand to continue to grow as the situation remains unsettled and we are committed to meeting these requests."

With that in mind, let's look at some of the emerging players in the "affordable private jet luxury" space. While some services on this list are not entirely private, they all offer the convenience of flying out of smaller airports and private terminals where you can usually arrive just minutes before your scheduled departure time and avoid long security lines.

  View this post on Instagram   A post shared by Benji Stawski (@benjistawski)

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JSX calls itself an "industry disruptor" aiming to "revolutionize the flying experience" with "celeb-worthy flying at an accessible price." Behind the hype is a straightforward proposition: You're buying a seat on a "private" jet rather than chartering the whole plane.

JSX's fleet of Embraer E135 and E145 regional jets operates scheduled service seven days a week between cities throughout the West Coast and Texas, including Burbank, California (BUR); Las Vegas (LAS); Oakland, California (OAK); Santa Ana, California (SNA); Phoenix (PHX); Reno-Tahoe (RNO); Dallas (DAL); Houston (HOU); and more.

JSX also operates various seasonal and pop-up flights, such as to Cabo San Lucas, Mexico (SJD). The planes have 30 seats onboard, so they're not truly private, but they're much more spacious than most regional jets and have some other advantages over traditional commercial flights.

Related: Touring JSX's ultra-spacious 1-1-configured jet

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A huge part of JSX's selling proposition is being able to arrive just 20 minutes before your flight. The jets operate from private hangars and terminals so there are no long check-in lines, traditional Transportation Security Administration screenings or baggage checks. The Points Guy has experienced JSX multiple times, noting that the experience was remarkably hassle-free .

Flights clock in as low as $129 each way and you can even earn JetBlue TrueBlue points for your flights . Among the believers is JetBlue founder David Neeleman , who invested; JetBlue and Qatar Airways also took a stake.

Related: As close to private as it gets: Flying JSX's new route to LAX

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Although perhaps best known for its continuous helicopter service to airports in New York, Miami and Los Angeles, Blade offers on-demand charters for helicopters, turboprops and any class of private jet to practically anywhere in the world. As you'd expect, chartering an entire plane isn't cheap, but much like JSX, Blade also lets you book by the seat on regularly scheduled flights to popular vacation spots such as Aspen, Colorado; Miami; and Nassau, Bahamas.

Blade also offers a feature called "FlightTilt" that allows you to propose a shared charter on your schedule. The flight is confirmed once four other seats are sold. Alternatively, if you're looking to fly between New York and Florida and want to guarantee your shared charter at the time of booking, you can reserve a minimum of two seats for $3,750 each and allow Blade to sell the remaining seats on your flight.

Blade's scheduled New York-to-Miami service, dubbed BladeOne , is operated using uniquely configured Bombardier CRJ200s that fly between Westchester, New York (HPN), and Miami's Opa Locka Airport (OPF). This type of aircraft is typically used as a regional commercial passenger jet and can hold up to 50 people, but Blade's have been converted into luxury jets for 16.

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Onboard, passengers enjoy an array of amenities, such as gourmet food provided by BLT restaurants, iPads preloaded with entertainment, cashmere blankets and specially designed amenity kits with personal care products from boutique brands.

One-way tickets start at $2,850 each (or $3,345, including 15-minute helicopter transfers) between Manhattan and Westchester. What ups the value is that if you purchase a set of two round-trip tickets on BladeOne, you'll also get a room for the weekend at the opulent Faena Hotel Miami Beach . I recently got to experience this service and it was truly A-list from beginning to end.

Related: What it's like to fly BladeOne from NYC to Miami

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BladeOne flights to Aspen are operated by a Gulfstream G400 Large Jet and start at $3,500 per seat. Regardless of whether it's a BladeOne or FlightTilt flight, Blade is now requiring all passengers to be fully vaccinated .

If you're new to Blade, you can receive $50 off your first flight when you sign up with the code BRIANF&F. Those under 28 can get discounts on flights between Manhattan and the Hamptons in New York; Nantucket, Massachusetts; and Miami with a Blade-GX membership.

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Much like BladeOne, Aero sells seats on shared private jet flights. It offers routes to popular vacation destinations, such as Los Angeles to Aspen; Napa Valley, California; Jackson Hole, Wyoming; and Sun Valley, Idaho. On Oct. 14, it will also be launching flights between Los Angeles and Las Vegas.

Flights depart and arrive in private terminals. They're operated by Embraer ERJ135LR jets, with 16 first-class seats arranged in a 1-1 configuration. Expect generous legroom, ample headroom and complimentary snacks and drinks. Even better, you can change or cancel your trip up to 48 hours before departure.

What if you could fly as often as you want, whenever you want, for a monthly membership fee? That's the concept behind Los Angeles-based Surf Air, which pioneered "all you can fly" in 2013. You can arrive up to 15 minutes before your flight on one of Surf Air's Swiss-built Pilatus PC-12 single-engine turboprops; New York fashion house Bespoken designed the clubby interiors.

Since its U.S. debut, more than 215,000 guests have flown Surf Air between about a dozen West Coast destinations, including Los Angeles, Oakland and Santa Barbara, California. Moving forward, the company plans to improve its operation by honing in on a few key routes, such as the Bay Area to Los Angeles and Dallas to Houston.

A Surfair Pilatus PC-12 landing at Burbank (Photo by Surfair)

The company offers four membership options, ranging from $199 per month to $2,999 per month:

  • Access ($199 per month): Gain access to all flights on a per-seat basis.
  • Advanced ($999 per month): Unlimited off-peak flights for free and access to buy everything else.
  • Freedom ($2,499 per month): Access the majority of flight inventory, including peak flights, for free.
  • Unlimited ($2,999 per month): Fly where and when you want across the entire network with no limits.

The per-seat price for scheduled flights usually starts at $99 for off-peak, $199 for peak and $349 for premium. You can unlock preferred pricing and flight credits with a FoundersCard membership.

Surf Air recently added nationwide on-demand charters to its offerings, with charters starting at $400 per hour. You can choose from thousands of aircraft and book directly online without needing to speak with a broker. Like Blade, Surf Air does not own or operate any aircraft but rather acts as an agent for its members.

Related: The best cards for booking private jet travel

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If you frequently travel between California, Arizona and Nevada, you might want to consider a Set Jet membership. For $99.95 per month (plus a one-time $99.95 security-check fee) you can book seats on private jet flights along the West Coast for just $450 to $490 each way — basically the cost of a commercial first-class ticket.

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Set Jet currently offers flights between Scottsdale, Arizona; Las Vegas; Los Angeles; Orange County, California; San Diego; and San Francisco, as well seasonal flights to Cabo San Lucas, Mexico, and Aspen ($1,000 to $1,700 each way).

Rather than have a fixed schedule, flight times are determined by the first person to request the flight. Flights are operated exclusively by Bombardier Challenger 850 aircraft with 13-16 seats. Onboard, you can expect complimentary top-shelf alcoholic and nonalcoholic beverages, premium snacks and free in-flight Wi-Fi. Set Jet also doesn't charge extra for bags or if you elect to bring a pet along.

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In the next 12 months, Set Jet plans to acquire two Embraer Lineage 1000s and launch a $1,000-per-month "elite membership." With this membership, you'll be able to book cross-country flights between Los Angeles and New York for just $3,799 each way.

Related: The golden age of travel isn't over — it's evolving

Wheels Up is one of the biggest players in the industry and has been growing rapidly through the acquisition of companies including Delta Private Jets, Gama Aviation Signature and Mountain Aviation.

It launched in 2013 with a membership-only model focused on an exclusive fleet of Beechcraft King Air 350i aircraft but has since transitioned to a diversified services provider with one of the industry's largest fleets of owned, managed and third-party partner aircraft. Members can choose from more than 1,500 planes, including the King Air 350i, Cessna Citation Excel/XLS, Cessna Citation X and many others in the light jet, midsize jet, super-midsize jet and large-cabin jet categories.

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It offers three membership tiers — Connect, Core and Business. Initiation fees range from $2,995 in year one for a Connect membership to upward of $29,500 in year one for the Business membership. Annual dues drop to $2,495 and $14,500, respectively, in year two. However, thanks to a new partnership with American Express, you can now get up to 40% off your membership and other perks if you have The Platinum Card® from American Express.

Connect members get access to some of the most popular Wheels Up features, including Hot Flights, which allows you to book discounted empty leg flights — when an aircraft is scheduled to fly without any passengers — for as low as $320 for an entire plane.

Related: Everything you need to know about Wheels Up private jet memberships

Like JSX and Blade, you can also "fly by the seat" on scheduled shuttle or charter flights to popular events. Core and Business members can take advantage of 24- and 48-hour aircraft-type guarantees, plus dynamic pricing with rates capped at $4,695 per hour for a King Air 350i. A midsized partner jet will set you back $7,695 per hour.

Members also have the opportunity to fast-track Delta Medallion status , earn Delta SkyMiles, get discounts on select Delta fares and more. Non-travel "Wheels Down" benefits include access to events such as private parties at Art Basel Miami , the Super Bowl and a hospitality house at the Masters Tournament.

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In early 2021, Wheels Up quietly opened its mobile app to non-members. Now, anyone can book charter flights, but the rates will be higher. Non-members also don't have the same aircraft-availability guarantees as members or access to features such as shared flights or empty leg Hot Flights.

Related: Yes, you can fly private — here's the secret that will help you do it

While XO made a name for itself through its on-demand charter services, it also offers the ability to purchase individual seats on a growing number of regularly scheduled flights, as well as crowdsourced flights. XO-initiated "shuttle" flights, such as between New York and South Florida, start around $995 for members and $1,390 for non-members. These shuttle flights include a cabin attendant and complimentary food and drinks.

XO also frequently offers empty leg specials which can feature savings of about 50%-75%. While most empty leg specials are for the entire aircraft, XO sometimes even lets you book empty legs by the seat. Just be aware that XO is known for canceling empty legs quite frequently so it's a good idea to have a backup option if your flight is canceled.

XO flights are available to non-members for an additional $395 fee. However, considering entry-level Rise memberships cost just $595 per year, it would make more sense to get one of those if you plan on booking more than two seats per year.

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Founder William Herp calls Linear Air an air taxi for regional trips of 700-800 miles, when you don't want to drive and there's no good airline option. On sites like Kayak, he said, "We come up as the only nonstop option between places like New York City and Ithaca or Harrisburg and Bar Harbor, Maine."

The company was founded in 2004 and has grown by more than 1,600% since then. It doesn't own a single plane; like ride-hailing apps, the company partners with operators across the U.S., Canada and the Caribbean. A straightforward interface lets you request departure and arrival airports by inputting a street address or ZIP code. Herp told TPG that the average transaction comes to about $2,000 for a passenger configuration of three to eight seats. "When you fill up the seats and maximize the opportunity, you're talking about $500-$800 per person," or less than many commercial flights.

Bottom line

There are a number of companies offering charter subscriptions and private jet-like experiences for less than you might think. Since there aren't any reasonable ways to book private jet flights with points and miles, be sure to use a credit card that maximizes the return on private jet travel because there are some serious points-earning opportunities here.

The Platinum Card from American Express is generally an excellent option for booking flights. It earns 5 Membership Rewards points per dollar for airfare booked directly with the airline or American Express Travel (on up to $500,000 on these purchases per calendar year), offers numerous travel protections and now even comes with discounts on Wheels Up. However, private flights often don't code as airfare or even travel at all, so you'll probably be better off using a card with a high return on everyday spending , such as the Chase Freedom Unlimited.

For more on private jet travel and exclusive travel experiences, see:

  • How travelers are using private jets to avoid coronavirus exposure
  • What it's like to fly BladeOne from NYC to Miami
  • Flying Embraer's super posh, quiet $10 million private jet
  • Everything you need to know about booking empty leg private jet flights
  • Everything you need to know about LAX's secret VIP terminal PS
  • My very first flight on a private jet, Gulfstream's G500
  • The best cards for booking private jet travel
  • Credit cards
  • View all credit cards
  • Banking guide
  • Loans guide
  • Insurance guide
  • Personal finance
  • View all personal finance
  • Small business
  • Small business guide
  • View all taxes

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The Complete Guide to Using JetBlue Points for the Best Value

June Casagrande

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

JetBlue TrueBlue points offer fewer redemption options than currencies of big carriers like American Airlines. For example, American AAdvantage miles can be redeemed for flights on 22 partner airlines. TrueBlue points, on the other hand, are currently good for flights on only JetBlue and Hawaiian Airlines.

Does that mean TrueBlue points aren’t worth collecting? Far from it. TrueBlue points can be some of the most valuable rewards currency you hold — provided you know how to make the most of them. Here are some strategies for stretching those TrueBlue points as far as possible.

» Learn more: JetBlue TrueBlue rewards program: The complete guide

Fly domestic

Traditionally, many airlines used a zone-based system to decide how many points were needed for an award flight. A flight from Los Angeles to Seattle could cost the same number of points as a flight from Miami to Seattle. JetBlue redemption rates are far less regimented.

That means you can find wildly varying redemptions for similar flight itineraries. For example, getting from chilly Boston to sunny Fort Lauderdale in mid-February could cost you as many as 23,000 TrueBlue points or as few as 9,900 on the same departure day.

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Because JetBlue redemptions have no blackout dates, this means you have lots of power to decide whether to spend a big chunk of points on your preferred flight or to save a ton by tweaking your itinerary a little.

Say aloha to Hawaii

Hawaiian Airlines is one of the best ways to get to and around the islands. The airline still serves a free hot meal to economy class passengers on mainland-to-Hawaii routes. A flight from the western United States to the islands will cost you 22,000 TrueBlue points each way in economy class.

To fly between the continental U.S. and one of Hawaiian’s international destinations in Asia and the South Pacific, you’ll need 50,000 TrueBlue points each way. Inter-island flights are about 6,000 points each way, which is better than Hawaiian’s own redemption rate of 7,500 miles. To redeem TrueBlue points for Hawaiian flights, you will have to call JetBlue reservations.

» Learn more: The cheapest ways to fly to Bora Bora using points and miles

Share points with your crew

JetBlue has a unique points pooling program that could be very advantageous for some. It works likes this: On JetBlue’s website, you create a “pool” with between two and six friends and family members.

All the points earned by members go into the pool, which the Pool Leader can redeem for flights for one or all. The Pool Leader is also able to nominate other Pool members to redeem points. All of this is free of charge.

Compare that with what you have to pay to transfer AAdvantage miles to a friend or family member: For a 20,000-mile transfer, the fee is $265 — and the more miles you transfer, the higher the fee.

Book a vacation package

You can’t redeem TrueBlue points for hotel stays alone, but you can redeem them for vacation packages. We value TrueBlue points at 1.5 cents each, so use that as a guide to evaluate whether redeeming points for a vacation package is a good deal. Either way, you’ll have one more price to compare, giving you that much more power to save.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Freedom Unlimited Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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Taylor Swift Private Jet Map Sparks Debate

A n animated map depicting all of the flights Taylor Swift 's private jets took last year has become a viral talking point on social media.

With Swift's hit "You Belong With Me" serving as the soundtrack, the illustration shows airplanes with two different tail numbers flying to various destinations around North America, across to the United Kingdom, and down to South America.

The clip —which was shared on X, formerly Twitter , after initially going viral on TikTok —showed a total of more than 175,000 miles flown over the course of 2023 between the two jets. As of press time, the video has garnered more than 25 million views on TikTok and over 38 million views on X.

Newsweek reached out to a representative of Swift via email for comment.

Swift's private jet usage has been a talking point in recent years . In 2022, she faced backlash after a report by environmentally oriented marketing firm Yard found at that time that her extensive use of a private jet made her the biggest celebrity polluter of the year up to that point.

The report used publicly available data to compile a list of the top greenhouse gas-emitting celebrities, based on their routine use of private jets. Swift came out on top, with a total of 170 flights on her private jet that added up to nearly 16 days in the air.

" Taylor's jet is loaned out regularly to other individuals," a spokesperson for Swift told Newsweek at the time. "To attribute most or all of these trips to her is blatantly incorrect."

The conversation about Swift's jet use continued in 2023 , as the singer-songwriter flew between New York and Kansas City, Missouri, to see her boyfriend, Kansas City Chiefs tight end Travis Kelce . She also made trips between performances in South America for her Eras Tour. The star was criticized after it was revealed her private jet flights produced 138 tons of CO2 emissions in just three months.

While data provided by MyClimate Carbon Tracker stated Swift does not crack the top 30 celebrities when it comes to private jet carbon emissions, she has continued to be a talking point online whenever the topic is raised .

Such was the case on April 21, when the clip of Swift's purported 2023 jet use was shared on X in response to a post she had made regarding her newly released studio album, The Tortured Poets Department .

The post sparked a flood of comments from X users, with one writing: "All of this in one year is actually insane but somehow my straw is the problem."

In the same vein, another commented, "Crazy because all those flights probably account to like trillions of plastic straws."

Another wrote, "The music doesn't even slap for her to justify damaging the planet like this."

One detractor suggested that Swift had a fleet of private planes in her "driveway." Records provided by the Federal Aviation Authority's website show that Swift sold one of her two private jets in late January.

Another said, "She really be flying places she could take a tour bus in under 4 hours," in reference to the flights that were U.S.-based.

"The only climate she controlling is the plane's heater," read another post.

Amid the criticisms, a host of other X users defended Swift as they pointed out that much of her travel was due to her record-breaking Eras Tour, which is the first tour in history to have surpassed the billion-dollar mark in revenue.

"Mind you: she was on a world tour which is projected to boost the global economy by $80 billion," wrote one supporter , who added that Swift "caused massive revenue spikes in the food/hotel industries, local shops, etc. all while making massive donations aimed at feeding the poor. But that doesn't fit your narrative [I guess]."

"What do y'all want her to do during tour?? Walk and swim there??" asked one.

"Yeah she was *checks notes* on a world tour," read another fan comment.

One X user called Swift a "QUEEN," while another suggested that a number of the critics online would likely use the same mode of transport if they had the chance.

"I'm not saying it's okay but everyone acting as if they wouldn't do the same if they had their own private jet," they said, adding a GIF for emphasis.

In 2023, pop superstar Swift embarked on an ambitious 21-month-long world tour, spanning 151 shows across five continents. On April 2 of this year, Swift was included for the first time in Forbes ' "World's Celebrity Billionaires" list.

The outlet noted that the 14-time Grammy winner became a billionaire in October , due in part to an "estimated $190 million post-tax earnings from her historic Eras Tour." Forbes also announced that Swift was "the first person to [become a billionaire] based solely on songwriting and performing."

According to a study from Greenly released earlier this month, Swift traveled nearly 37,053 miles, generating 77.5 tons of CO2e over almost 113 flight hours during the American leg of her nearly one-year tour. The study was conducted before Swift downsized to a single private jet.

For her South American leg, the celebrated artist is believed to have emitted 61.6 tCO2e, having traveled 29,431 miles. Therefore, the Eras Tour has emitted 139 tons in CO2e emissions for 66,484 miles worth of travel for the North American and South American legs alone.

This does not consider the fact that Swift has also flown to Asia and Australia for her world tour and still has the European leg to go.

Swift was also estimated to have traveled 20,000 miles alone during the Super Bowl weekend to watch boyfriend Kelce play. She made two round trips across the Pacific Ocean for the Japan and Australian legs of the Eras Tour. These numbers are likely to continue this summer as the tour arrives in Europe.

Swift's publicist previously told The Associated Press that the singer "purchased more than double the carbon credits needed to offset all tour travel," before her tour began, but did not provide any further details.

Much of the controversy over Swift's private jet usage is due to what people deem as unnecessary travel. For instance, Swift was spotted traveling from Buenos Aires back to New York City in November 2023 before the Rio Shows began during the South American leg of the Eras Tour. Throughout the U.S. leg of the tour in Spring 2023, Swift often traveled back and forth between the city where she held her concert and her residence in New York City.

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Taylor Swift is pictured on December 12, 2019 in Los Angeles, California. Background shows a stock image of a private jet in Dubai, United Arab Emirates. Pop star Swift's private jet use has become a talking point once again.

JetBlue, Southwest planes nearly collide – experts warn of air traffic control fatigue

jet travel use

Two planes were cleared on a collision path at Washington Reagan National Airport on Thursday. Thankfully, air traffic controllers got both aircraft to stop before disaster struck.

JetBlue flight 1554 from Washington to Boston was cleared for takeoff, while Southwest flight 2937 to Orlando was cleared to cross the same runway.

The JetBlue plane had already begun its takeoff roll as the Southwest jet approached its path.

Air traffic controllers can be heard in a recording of the incident warning both planes to stop.

“JetBlue 1554, stop,” one controller said. “Southwest stop! Southwest 2937, stop!” another said.

In statements to USA TODAY, both airlines acknowledged the incident and said they would cooperate with any follow-up investigations.

The Federal Aviation Administration said it will investigate.

Issues in air traffic control

It’s just the latest in a string of close calls that experts say highlight the narrow margin of safety with an overworked pool of air traffic controllers.

A panel previously established by the FAA released a report Friday warning that air traffic controllers were at high risk of fatigue and encouraging the agency to update its scheduling policies to address the issue.

Under new rules that FAA Administrator Mike Whitaker said will go into effect in 90 days, the agency will increase the rest period for air traffic controllers to 10 hours between shifts, up from nine, and will require a minimum 12-hour rest period before midnight shifts.

Whitaker said in a briefing about the report with journalists on Friday that the agency is also aware of understaffing throughout the system. Both problems contribute to concerns at the agency but are being handled separately.

“We’re understaffed throughout the population of controllers,” he said. “We have been doing everything within our power to increase controller hiring.” 

Zach Wichter is a travel reporter for USA TODAY based in New York. You can reach him at [email protected].

Protect Your Trip »

The 8 best neck pillows for travel.

Avoid a literal pain in the neck with these expert-approved travel pillows.

The Best Neck Pillows for Travel

Woman using red Cabeau Evolution S3 Travel Pillow in window seat of plane.

Courtesy of Cabeau

The Cabeau Evolution S3 Travel Pillow is one of the best neck pillows for travel.

Just like the pillow you use at home , the best neck pillow for travel is the one that makes you feel most comfortable, allowing you to relax, rest and ultimately fall asleep on the go. The difference, however, is that a travel pillow is typically used when sitting up, which means it needs to provide enough support to keep your head from bobbing.

Based on recommendations from travel experts and advice from physicians, these are the best neck pillows for travel.

Best Overall: Cabeau Evolution S3

Best affordable: mvloc travel pillow, best for long flights: trtl travel pillow, best multipurpose: huzi infinity pillow, best inflatable: sunany inflatable travel pillow, best silk: slip jet setter travel pillow, best for backpacking: marchway ultralight inflatable camping pillow, best for kids: bcozzy double support neck pillow.

Cabeau Evolution S3 Travel Pillow in gray and infographic against white background.

Frequent travelers praise the design of the Cabeau Evolution S3, which is made of a special dual-density memory foam. "My pillow at home is made with memory foam so it's like bringing a piece of home on my travels," says travel blogger Jasmine Cheng of The Wandering Girl . "The sides are also raised, which prevents my head from moving when I'm sleeping." Travelers also appreciate the patented seat strap system that attaches the pillow to a seat or chair headrest as well as the slim flattened back, both of which prevent the head from bobbing.

A handy storage pouch on the side of the pillow allows you to keep your earbuds or other small items close by, and the pillow comes with a clasp that attaches to carry-on luggage . The removable pillow cover, which comes in a variety of colors, is machine-washable. What's more, this travel pillow can be stored in an included carry bag that condenses it to half its size.

Price: $39.99 or less Shop now: Amazon | Cabeau

Travelers appreciate the support (and the price tag) of this memory foam travel pillow. An adjustable rope lock allows you to secure the pillow to your neck for maximum support and comfort. The breathable and machine-washable cloth exterior prevents overheating. This travel pillow also comes with earplugs and an eye mask for ultimate relaxation.

Price: $29.99 or less Shop now: Amazon

Trtl Travel Pillow in gray against neutral background.

Courtesy of Trtl

The patented design of the Trtl Travel Pillow – with a hidden internal neck support surrounded by soft, hypoallergenic fleece – makes it a favorite among travelers, particularly for long flights. "Something about it just hits right in a travel accessory category where nothing previously worked for me," explains Meaghan Clawsie, luxury travel advisor at Elated Escapes . "I no longer have any back or neck pain when resting on long-haul flights." Simply wrap the pillow around your neck like a scarf, secure it in place with its built-in fastener and rest your head on the support.

If you tend to overheat easily, there's also the Trtl Pillow Cool , made with Tencel fibers to keep you at a comfortable temperature; a mesh panel makes the pillow particularly breathable as well. Both pillows are machine-washable.

Price: $59.99 or less Shop now: Amazon | Trtl

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Twisted Huzi Infinity Pillow in blue against cream background.

Courtesy of Huzi Design

If you're not sold on the classic U-shaped neck pillows for travel, consider this snake-like option instead. Able to be twisted into a variety of positions, the versatile Huzi Infinity Pillow provides whatever support feels best – even if that means resting your head on the tray table for a bit. You can also wear it around your neck like a scarf for neck and back comfort (even when you're not snoozing), use it as an eye mask, or drape it over your head if you get cold or want to block out noise.

Travelers love the pillow's bamboo fabric, describing it as soft, smooth and cool. Since it's filled with polyester, the whole pillow can be tossed in the washing machine , unlike its memory foam counterparts. The Infinity Pillow is available in nearly a dozen different colors, including gray, navy and pink.

Price: $45 or less Shop now: Amazon | Infinity Pillow

Read:  What to Pack in Your Carry-on Bag

Sunany Inflatable Travel Pillow in blue against white background.

Courtesy of Sunany

Travelers love the H-shaped design of this inflatable pillow because it allows for use in multiple directions and supports both sides of the head and neck with a flat back. A removable hood on the pillow is a bonus: It encourages a cozy feel and prevents cold drafts from too much air conditioning. For optimal comfort, it is recommended to inflate the pillow about 80% to 90%.

A pocket for your earbud case on this travel pillow provides convenient access for listening to music, and the removable velour cover is machine-washable. The lightweight inflatable pillow can be stored in the included waterproof drawstring bag, which can also be attached to luggage. This travel neck pillow is available in black, gray and blue.

Slip Jet Setter Travel Pillow in pink against white background.

Courtesy of Slip

Travel pillows don't get softer than this luxurious new option by Slip. The Jet Setter Travel Pillow is made with the highest-grade long fiber mulberry silk, which helps to prevent skin creases and bedhead. It also comes with a carrying case with handles. The Jet Setter Travel Pillow is available in three prints and a pretty solid blush color.

Price: $99 or less Shop now: Amazon | Slip

While you can often bring your pillow from home for tent camping, backpacking requires something more lightweight, such as this inflatable option by Marchway. "An inflatable pillow is a game-changer when it comes to backpacking, and an ultralight pillow can't be beat," says Leilani Osmundson , digital producer for travel at U.S. News. "The Marchway pillow fits the bill: It's comfortable, packable and extremely lightweight." This pillow is designed for both back and side sleepers, and doubles as a lumbar support for everyday travels and needs. Once it's deflated, you can machine-wash the cover before folding the pillow into an included drawstring bag.

Price: $13.99 or less Shop now: Amazon

BCOZZY Double Support Neck Pillow in pink with blue hearts design against white background.

Courtesy of BCOZZY

The BCOZZY neck pillow is ideal for all travelers – including kids, with small sizes for youngsters between 3 and 7 years old, and medium options for ages 8 and 12. Travelers like the ergonomic design of the patented pillow, which supports the head and neck by propping the chin up. Overlapping pillow arms, which wrap around the neck and under the chin, can be tightened based on the level of support you need.

If you or your child is a side sleeper, fold the pillow in half, double up the sides and place it on your shoulder, leaning your head to the side. An elevated side option allows you to overlap the pillow arms on top of each other and rotate it 90 degrees to the side for double support for the neck and chin.

This travel pillow is available in a variety of colors and patterns, including light blue and pink hearts. A snap strap attaches the included travel bag to your child's luggage , and you can throw the pillow in the washing machine after your trip.

Price: $44.97 or less Shop now: Amazon

Frequently Asked Questions

Experts agree a supportive pillow is essential for travel. "The biggest issue many travelers experience when sleeping on a plane is that the seats don't recline enough," explains Dr. Alex Dimitriu, a sleep/wake and performance specialist who is dual board certified in psychiatry and sleep medicine. "This often results in the head being just on the brink of tipping forward – which is not a comfortable sleeping position. Because of this insufficient recline, it is important to keep padding behind the head and neck minimal to reduce the tendency for the head to tip forward."

Most travel pillows are designed to be worn around the neck, providing enough support to prevent the head from tipping forward.

When shopping for a neck pillow for travel, experts recommend considering the following factors:

Proper head support:  What's most important is ensuring your head is supported in the right places by your travel pillow – and, in particular, not being pushed forward by excessive padding. "A good pillow would provide support for side sleeping, rather than a lot of padding behind the head, which just pushes the head forward too much," says Dimitriu.

Material: Consider both the external and internal material of the pillow:

External: Chiropractic physician Eric Smith advises to make sure the material of your travel pillow is breathable and won't subject you to an overheated sleep, since one of the main reasons for moving around a lot as you sleep is getting too hot. "When your face gets too hot on one side, even if you're sleeping, you're going to move from it because it's too warm," Smith explains.

There's no real consensus on which material is best for a cool, comfy sleep – and different people will have different preferences – so Smith's advice is to try before you fly (and don't hesitate to request a refund if your chosen pillow isn't working out).

  • Internal: Memory foam pillows tend to offer more firm support – something Smith recommends for anyone, but especially older travelers. "The majority of patients I have that get older, we actually need a more firm pillow, we need a more firm bed, we need more support," Smith says. Pillows filled with microbeads mold more to the neck and head, while inflatable pillows can be adjusted to your preferences based on how much air you use to blow them up.

A travel pillow for your neck isn't considered a carry-on or personal item (and the same generally goes for small, loose items like jackets and umbrellas). That said, it's always best to review your airline's carry-on luggage size restrictions before traveling.

A good neck pillow for travel isn't the only key to achieving a decent sleep while in transit. "From the standpoint of evolution, we're kind of hardwired to be a little bit more on high alert in those situations," explains Rebecca Robbins, an instructor in medicine at Harvard Medical School and scientist at Boston's Brigham and Women's Hospital. "We're a little bit more in fight or flight mode; our brain is subconsciously scanning the environment for threats and there are new sounds and new smells."

She recommends finding elements that are relaxing to you, which might include some of the following:

  • Travel blanket: Look for something lightweight, such as the EverSnug Travel Blanket on Amazon. This blanket comes with a carrying case, which can double as a pillow when the blanket is stored inside.
  • Essential or aromatherapy oils: Scents like lavender and peppermint can be especially calming.
  • Earplugs: Choose headphones that block some or all external noise. The Bose QuietComfort 45 Wireless Headphones are especially well rated.
  • White noise app: There are a variety of free apps, or you can try a paid option like Calm (which offers a free trial).
  • Eye mask: An eye mask like this cotton option on Amazon helps to block out the bright light on planes.

You might also be interested in:

  • The Top Compression Socks for Travel
  • The Top Walking Shoes for Travel
  • The Top Carry-on Backpacks
  • Can I Use My Own Airplane Seat Belt Extender?
  • The Best Travel Medical Insurance Plans

Tags: Travel , Travel Gear

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International Travel

Whether your home is in the U.S. or abroad, you’ll find the info here to go global with confidence. 

Welcome to our world

Travel documents, check-in times, bag policies, payment info, pets & service animals.

JetBlue currently serves 100+ destinations in the U.S., Latin America, Caribbean, plus London, Paris, Amsterdam and Vancouver.

Know before you go.

  • Have all required documentation, including a valid passport, any required visas and a valid U.S. resident card to fly back to the U.S. 
  • Recommended check-in time if you’re checking bags is 3 hours¹ prior to scheduled departure.
  • All international flights close 60 minutes prior to scheduled departure. No exceptions. 
  • Check in for international flights online or at the check-in counters at the airport.²
  • Blue Basic fares do not allow a carry-on bag unless you are a Mosaic member, traveling on JetBlue transatlantic flights (including connecting flights), an unaccompanied minor, an active U.S. military, or have purchased an Even More® Space seat (on all legs, if connecting). You may still board with a personal item that fits under the seat in front of you.

Looking for entry & documentation requirements?

Use this handy online tool to get real-time info—including travel restrictions, testing requirements and documents required—for your destination, based on your specific situation.

  • All passports must be in good condition (not damaged, torn or defaced) per the U.S. Department of State.  
  • Some countries require that passports be valid for at least six months from the date you enter a foreign country.
  • Some countries require 2 to 4 blank pages available in your passport to travel.
  • The name on your passport and other travel documents must match the name on your reservation. If it doesn’t, you may be required to show additional documents, such as a notarized marriage certificate. 

Other travel documents

  • A valid visa. 
  • A tourist card.
  • Proof of health insurance &/or immunizations.
  • Proof of onward or return travel (if you’re not a national of the country you’re traveling to).

Documentation for Puerto Rico, St. Thomas and St. Croix

  • U.S. citizens are not required to have a passport to enter a U.S. territory, however, it’s recommended to carry proof of U.S. residency or citizenship for the return to the United States. 
  • Citizens of countries other than the U.S./U.S. territory must have a valid passport for travel between the U.S. and any U.S. territory.
  • All customers should be prepared for random document and bag inspections in any U.S. territory.

Non-U.S. citizens traveling abroad

Customer steps up to the camera for biometric boarding.

Now arriving: The future.

JetBlue is currently piloting a paperless and deviceless biometric self-boarding process on select international flights from New York (JFK), Boston, Washington, DC (DCA) and Fort Lauderdale, utilizing Customs & Border Protection’s secure Traveler Verification Service (TVS). Biometric boarding will arrive in more cities in 2024. 

Catching a connecting international flight in the U.S.? 

We recommend you arrive at the airport 3 hours before your scheduled departure, especially if you’re checking bags.

All international flights close 60 minutes prior to scheduled departure. Please allow sufficient time to get to the right terminal, check in for your flight, and clear immigration and security at least an hour before your departure. 

Customers traveling internationally must check in for their flight during Customs hours of operation (regardless of flight departure times or delays) or they will be denied boarding.  

If you’re traveling from the following U.S. Pre-Clearance airports, please note the closing times for Customs: 

  • Bermuda (BDA) - 4pm 
  • Nassau (NAS) - 6:45pm 
  • Aruba (AUA) - 5:30pm 

In addition to the carry-on and checked bag policies on our Bag Info page, please familiarize yourself with the policies for international travel below.  

  • A carry-on bag is not allowed with a Blue Basic fare. You may still bring a personal item that fits under the seat in front of you, but any larger or additional items will have to be checked and incur a fee. Mosaic members, travelers on JetBlue transatlantic flights (including connecting flights), unaccompanied minors, active U.S. military and those that purchased an Even More® Space seat (on all legs, if connecting) may still bring a carry-on bag with Blue Basic.
  • Boxes will not be accepted as checked bags on international flights.
  • Non-hazardous items may be packed in checked bags, however JetBlue will not be liable for damage to any fragile items packed in a checked bag (i.e. televisions, electronics, etc.). 
  • Your bags may be inspected by Customs or TSA at any time throughout your journey. If your bags are selected, you will be required to repack and close the bags.
  • You may need to collect your bags after clearing Customs and recheck them if you’re continuing on a flight. Please verify at the ticket counter before departure whether your bags will be checked all the way through to your final destination.
  • Humanitarian organizations transporting supplies will be subject to the same bag allowances and guidelines as other customers.

Credit or debit card

JetBlue accepts Visa, Master Card, Discover Card, American Express, JCB, Diners Club and UATP.   We do not accept payments with two or more credit cards online for a single reservation. If you need to pay with two or more credit cards or multiple forms of payment for your reservation, please contact us . Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 1-800-336-5530. 

Debit cards are accepted with one of the above-listed symbols on them.  

To purchase a ticket with cash, contact a travel agent or book your flight at the airport. Be sure to check the airport for the specific hours of operation.  You can also purchase tickets with cash at the following City Ticket Offices and Airport Ticket Offices: 

Other Payment Info

Visiting the dr .

International tourists that purchase a ticket to the Dominican Republic are subject to a $10 USD non-refundable tourist tax. This tax is not applicable to transit/transfer travelers, travel commencing in the Dominican Republic or tickets sold/issued in the Dominican Republic. All Dominican Republic residents, visa holders, or Dominican nationals are exempt from this tax and are eligible for a refund with a receipt. 

Obtain a receipt   

Need a CFDI for Mexico? 

Customers that purchased a ticket from/to Mexico can request an electronic invoice, also known as Comprobante Fiscal Digital por Internet.  

Are you an Ecuadorian citizen? 

In accordance with Ecuadorian legislation, JetBlue offers a 50% discount on airfare (with point of origin in Ecuador) for Ecuadorian citizens 65 years of age or older, and those with disabilities. To receive the discount, you must purchase tickets at the JetBlue points of sale at Quito or Guayaquil airports, between 9pm-12am, and present your Ecuadorian identity card and/or card CONADIS.  Tickets that are purchased for international travel originating in Ecuador are subject to a non-refundable tourist tax.  

Traveling with a lap infant? 

Customers departing from outside the U.S. may be assessed an infant fee. Fees vary based on point of origin.  Learn more about lap infants .  

Have other payment questions?

Check out our payment help pages .  

Effective 1/11/21, the DOT no longer recognizes emotional support animals (ESAN) as service animals. JetBlue gladly accepts small dogs and cats as pets in the cabin on most international flights, however each country has distinct policies and vaccination requirements. Following are some general guidelines and resources for traveling with pets on international flights.

Know before you go. 

  • Your pet and approved pet carrier count as one personal item and must fit under the seat in front of you. If you are traveling on a Blue Basic fare, you are permitted to bring a personal item in addition to the pet carrier.   
  • Your pet or service animal must be up to date on required vaccinations for your destination .
  • There are fees, restrictions and specific booking policies for traveling internationally with pets on JetBlue.
  • We cannot accept pets on interline or codeshare flights.

Traveling with a service animal?

Policies and required documentation vary by country and by airline, so please make sure to review them.

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How to Fly Your Kid Solo, Free of Stress

An illustration of children flying solo on the airplane.

By Alexander Nazaryan

For many parents and guardians, putting a child on a flight alone may seem terrifying. Belligerent passengers, delays, turbulence: All loom large in a caregiver’s imagination.

Life sometimes leaves no other option. Hudson Crites , 17, of Marshall, Va., was 10 when he started flying unaccompanied to visit his father in Kansas and later Georgia, said his mother, Chelsea Tippett. But the extra attention from airline staff made Hudson “feel special,” Ms. Tippett recalls. Other than a single tarmac delay, he has had no problems.

On rare occasions, children have had troubling experiences. In December, Spirit Airlines accidentally flew a 6-year-old to Orlando, Fla., instead of the intended destination of Fort Myers. Spirit apologized, fired the gate agent responsible and offered reimbursement to the boy’s grandmother for her travel to Orlando. But while the boy was unharmed, his grandmother expressed worry that he had been kidnapped .

If you decide to fly your child unaccompanied, you’ll discover that each airline has its own procedures, fees and routes open to children. While some may find the process complicated, flying alone may be exciting for your child, instilling some independence. Here’s what you need to know.

Before you book, know the process

Regardless of the airline or route, flying an unaccompanied minor differs from an adult or a family catching a flight. Airlines require a trusted pre-authorized adult to be at the departure and arrival gates, and will ask you at booking to provide contact information for those adults. They will also need to present identification at the terminals.

The journey begins at the originating airport’s airline ticket counter. There, airline staff will check your identification and check in the child, perhaps handing them a lanyard or wristband to wear. The agents will provide you with a pass to get through security with your child. You will accompany them to the gate, where you will hand them off to a gate agent. You must stay at the gate until the plane takes off.

In the air, the flight crew will keep watch — but will not babysit, or sit with, your child. If the flight has a connection, a crew member will walk your child off the plane and a gate agent will take him or her to the next gate.

At the arrival airport, the child will be handed off by staff to the authorized guardian or parent who should have already checked in at the ticket counter with proper identification, gone through security with their gate pass and be waiting at the gate.

To learn more about this process, read the Department of Transportation’s online guide, “When Kids Fly Alone,” followed by the website of your selected carrier.

Choosing an airline and paying an extra fee

Before purchasing a ticket, experts advise you to consider an airline’s on-time performance. “Solid on-time performance is hard-earned, and signals a carrier that has tight control of its operation,” said the Ask the Pilot author, Patrick Smith. The Bureau of Transportation Statistics has those numbers.

Booking procedures vary. Delta Air Lines and American Airlines require you to call. United Airlines allows bookings online. JetBlue Airways does online bookings, too, but asks for three printed copies of its forms upon arrival at the airport.

International flights may call for a notarized consent letter describing where the child is traveling, with whom they’ll stay and how long they’ll be there.

On top of the ticket fare, flying an unaccompanied minor can be pricey.

Southwest Airlines charges $100 one way for each child, regardless of distance. Alaska Airlines charges $50 per child if the flight is nonstop; a connection adds $25. On Delta, one $150 fee will cover up to four children, and American’s $150 covers all siblings, with no cap on number. United charges $150 for one child, or two children flying together.

Restrictions: There are plenty

U.S. carriers allow children to fly as unaccompanied minors once they turn 5 and before they turn 18. But regardless of your child’s age, make sure he or she is ready by discussing the trip details and your expectations of their behavior. No policy can replace your judgment.

The low-cost carriers Frontier Airlines and Allegiant Air don’t allow unaccompanied minors, Other airlines have restrictions that, in the broadest terms, differentiate between young children and teenagers. American and Delta restrict children under 8 from routes requiring connections. Both airlines allow children between 8 and 14 to take some connecting flights.

On American, no unaccompanied minor is allowed to take an overnight flight requiring a connection, or a flight that includes a connection on its final leg that also happens to be the last such flight that day (“unless it’s the only flight,” the company adds). Minors are not allowed on code-share flights.

United and Delta have similar rules. Southwest, JetBlue and Spirit don’t allow unaccompanied minors on connecting flights.

JetBlue prohibits minors from flying to Europe, and limits the number of unaccompanied minors in one party to three. Spirit does not allow children on flights to Central or South America. Southwest doesn’t allow children on any international flights. American, United and Delta let minors fly abroad, but restrictions on connections, code-shares and overnights limit options.

American and Delta allow children to opt out of flying as unaccompanied minors once they turn 15 — that is, the child can fly without the assistance of airline personnel. JetBlue ends unaccompanied minor service at 14, while Alaska has an opt-out option at 13. Southwest boasts the lowest opt-out age: 12.

However, you should be able to accompany your child to the gate even if they’re not flying unaccompanied. American requires that you do so for teens between the ages of 15 and 17, even if they’ve opted out.

What to pack

Have a plan to head off your child’s hunger, boredom and thirst. If they are older, make sure they have emergency money and a charged phone.

When her two daughters, then 9 and 11, flew to Denver, Joey Conover of Charlottesville, Va., had a long list for their carry-ons.

“Pack a backpack with iPad, headphones, lightweight book to read, a pad of paper and colored pencils (markers might smear), a small travel game, water bottle (bring empty and fill in airport), snacks, some kind of surprise fidget or animals to play with, hoodie, and a lovey,” she wrote in an email.

“Write your name and phone number on the inside of their arm in Sharpie and put a parent’s business card in a luggage tag on both suitcase and backpack,” Ms. Conover said. (A sheet of paper with all their identification, and their guardian’s contact information, also works. Simply stick in an easy-to-access pocket.)

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

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JetBlue Stock Tumbles After Revenue Warning, Lowered Guidance

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Key Takeaways

  • JetBlue shares tumbled Tuesday as the airline warned about current-quarter and full-year revenue amid soft travel demand in its key Latin America market.
  • JetBlue CEO Joanna Geraghty said that the carrier planned too many flights to Latin America, and that will put pressure on revenue throughout the year.
  • JetBlue posted a loss of $716 million, with much of that comprising one-time charges, including those associated with its termination of the planned purchase of Spirit Airlines.

Shares of JetBlue Airways ( JBLU ) tumbled more than 19% Tuesday after the discount air carrier reported lower-than-expected guidance on slowing demand for Latin American travel.

The airline said it anticipates current-quarter revenue will decline between 6.5% and 10.5%, with the higher amount being more than double analysts’ forecasts for a decrease. The airline said it anticipates full-year revenue falling by a low-single-digit percent, down from its previous flat outlook. That guidance also missed estimates.

CEO Joanna Geraghty, who took over in February, said in a release that JetBlue planned for too many flights to Latin America . She said “significant elevated capacity in our Latin region, which represents a large portion of JetBlue’s network, will likely continue to pressure revenue .”

JetBlue President Marty St. George noted the carrier began taking steps to cut expenses in the first quarter, including “a number of significant network changes, which are designed to free up unprofitable flying and reallocate it to proven leisure markets where JetBlue has historically won."

In the first quarter, JetBlue posted a loss of $716 million, though much of that was made up by one-time charges, including the costs of ending its planned $3.8 billion takeover of rival Spirit Airlines ( SAVE ). The company terminated the deal last month after a judge blocked it , citing concerns about reduced options for consumers in the low-priced airline market .

Leaving out those one-time charges, JetBlue posted an adjusted net loss of $145 million or 43 cents per share. Analysts had anticipated a steeper loss. Revenue slid 5.1% year-over-year to $2.21 billion, in line with estimates. 

JetBlue shares were down 19.1% at $6.06 as of about 3:15 p.m. ET Tuesday, but they remained higher for 2024.

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JetBlue Airways. " JetBlue Announces First-Quarter 2024 Results ."

JetBlue Airways. " JetBlue Announces Termination of Merger Agreement with Spirit ."

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